The whole COMPLAIN day in FM....pay attention to each penny !!

karen1009

ISSUE ONE: CRA........."WAIT"

2 Z; P6 @; z6 q8 e$ Q5 ~$ \2 SIn the early morning,phone CRA to ask "whether university health insurance charge to international student can be counted as expense ?" .THE receiver told me "WAIT,call this number:1-800-959-8281"..Then i phoned it.They took more than 10 minutes to discuss my question,said:"WAIT,this number may help:1-800-267-5177".Then i jumped to another number again.I want to confirm my new address here,they said"why not confirm from the tax center?" i said there is no contact method online(St John's).They said"WAIT"Then came back without any phone number:"it took couples of days.You may check two or three weeks later."I got shock"i mailed them last week."Still the word:"WAIT"............................
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- ~+ _2 N% v3 M, ?2 h" r/ f8 dOK,,,,,,,,,,,,,,,,,,,,WAIT....................
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ISSUE TWO:FIDO.......
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9 y8 e% e0 v' o, `' D; Y1 \6 ZIt is a serious problem that what their customer services said are not the same.Once i moved in and needed to change a new number,they said"NO CHARGE".How ever,i was so angry that "THEY CHARGED ON MY BILL".i phoned them and they modified.MY GOD.

Still now.some customer services said:I am using Edmonton service.But some said i am using Fort Mcmurray.Actually ,before getting the BILL,they did not tell me the fact that there is NO FIDO network provided here.So there is no point that i can benefits from the unlimitted incoming here unless i pay extra fee to enter the ROGER net work.MY GOD.I WILL NEVER TRUST FIDO ANYMORE.
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BE CAREFUL AT EACH PAYMENT FOR CELLPHONES.

6 b. b- V* x9 B9 r, X0 X( QISSUE THREE:UPS

1 M. n0 z+ b: |/ uTODAY I WAIT AT HOME FROM early 9:00 am till 8:00pm for my package delivery fromUPS.However,there is no news from them.This is the reason why i cannot go to BIBIL STUDY.This is the second time i wait for the whole day.
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/ D$ J! m( `; Y# @4 ZLast week:They phoned me and said"The service hour is 9am to 5pm."Then i waited till almost 5:15pm.Then ran to find friends upstairs,however i got a notice at 6pm when i was back.WHAT THE HELL!I phoned UPS,they said"WE OFFICIALLY WORK TILL 8pm"OK......

TODAY,i wait for the whole day and even phone them at 7pm.Let us see what their explaination:

/ ^' Y, t* ]' G6 ]% W4 dat 7pm,a customer representative said:YOUR PACKAGE HAS SCANNED AND ON THE WAY....................SO where is it????????????PLease be honest!!!!!
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. E! r" p7 v. P3 q4 Yat 8pm,i did not receive anything.They told me:SORRY.WE RESCHEDULED.BUT THEY DID NOT REPLY.I was extremely angry " i checked the package from UPS,i do not care your internal issue.UPS needs to take responsibility.I need to talk with supervisor!" They are a little more serious.EVEN IF THEY TOOK MY PHONES AND GUARANTEE THE DELIVERY TIME ON MONDAY AGAIN AND AGAIN.i am really disappointed..................cannot wait crying.

% S( t5 F8 {) ~  y- q7 z) QISSUE FOUR:BMO
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BMO is the sad ending for today.They charge me 25 dollars for my statement  balance  is more than  my credit limit on Feb.18th.I  REALLY did not know there is such a rule on that!!!!!!!!!!!!!!Another surprising part is ,i asked "IS 18th the specific date to check the statement balance?" He said"WAIT " and YES in couples of minutes.COOL.i learn so many things new in the whole day!!!!
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; F1 |, x0 H$ B1 Q7 H, u9 oI really learn so much NEW today...................
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. u  K3 _/ {7 ^* pHOPE EVERYone can save each penny in the dangerous society............MY GOD!

yumei1107

我從Florida搬來的時候，也是用UPS。
9 I/ [' T$ _  C: h; r所有UPS的良好時間規定，在這邊都不管用。
因為UPS在這邊是subcontract to purolator (不知道有沒有拼錯！)
( m  x* {% N0 I3 ~' @$ L剛搬來的時候天天在家裡查行李狀況，等行李，結果等了幾天，也沒有人過來。所以打電話給UPS，結果UPS總說不清楚狀況。明明東西就是在Ft Mcmurray，還可以跟我講在Edmonton or其他的答案！
也有請UPS再遞送一次。UPS理論上就請Purolator再遞送一次！
再等一週，結果還是沒有事情發生。剛來時，根本也不知道什麼purolator
; e; V! }% K3 G後來是問了另外一家快遞公司，才知道UPS在這邊subcontract給purolator
- M! ~% W0 b3 i2 }/ S- L. f! {有一天上班的時候，剛好看到purolator的卡車，就在那邊等driver問狀況
5 f- ?( {0 X5 y( |2 Y, t& i" oDriver說他們身上沒有電話的，所以你一定要在家等。他叫我最快的方式是自己過去他們公司拿。我有15箱東西，我自己根本搬不動。但是後來發現UPS跟本無法讓purolator再送我的東西到我家。
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最後我自己去他們公司搬了兩、三箱。看到很多箱子的狀況都是很慘烈，裡面的東西也是！
(箱子是跟UPS買的喔！) 然後讓同事開著公司的truck再繼續把我所有的東西搬回來。
' g; k3 h, r7 S. r) m( s5 B再剛來的時候發生這種事情真的是夢魘。因為想要找人幫忙也找不到人？

! S0 f7 s' F# i' \( N6 j, C: m; j在那時候我瞭解到一件事情
就是這邊的郵寄服務是一個nightmare
這件事情，應該大家都有經驗吧！
' K0 `  N6 p7 D對我來說，這是在Ft. Mcmurray最不好的經驗了！
! x! G6 l- V2 J" O& z- `不過，話說回來，之後寄東西或是收東西，我就也習慣東西會晚到，所以也就是等！
日子總是要過的嘛！天天哭也是過日子，天天笑也是在過日子。
所以我還是選擇天天笑的過日子好了！
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但是我還蠻想要問問，如果要寄東西，哪裡的服務會比較ok?

lunik

在网上购物后，隔天查电子邮件order就被取消了，因为是FM没有办法delivery。。。

sunrisek

That happens to everybody, hehe
4 F  v4 n+ @, l" P* utake it easy
, I5 R" M- }- [) x$ Llife is life

bgu

Call UPS customer service and ask for compensation,  you may get some of your shipping fee back.
- C9 F2 ?6 U5 b! b0 a0 c, jLast year I ordered a set of winter tires from the US and used Fedex to ship them, it costed more than $300USD, the shipment was delayed for more than a week, so I called Fedex and complained, they explained that Fort McMurray is a "remote area" and blah blah blah. But they finally agreed to give me full refund for the shipping fee. Saved $300.:)

karen1009

Thanks.............time to enhance my speaking English at the same time..............

tivuiiu

问候一哦呀声，写文章累了
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以速度慢　逐渐被淘汰　-效率低
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. _6 y0 U1 U1 G) b8 K# s$ R想我们的敬爱想-我们的敬爱的敬礼！

8 b5 e8 J8 z5 N5 Y, \8 |搬场公司-成立最早的优质的上海搬场服务商
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lunik

忐忑不安的等待着nightmare coming。。。等UPS送笔记本电脑ing
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6 Q8 P4 {4 m9 ^不过上次在dell网购后，purolator的delivery还可以，没有耽误。