Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
) x# L9 E" W% F7 |9 pQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
& O5 U+ v) Y/ j* P' u# TDuration:  
3 H7 ]4 ?% K7 z1 c1 K6 zJob Type: PART TIME/FULL TIME
& ~, f4 K9 s+ nPositions Available: 1
Hours per week: 25-40
8 q' ^7 g; H" G# }" A5 gPosition Start Date: Immediate Opening
( a8 ]+ A9 R+ F* j3 X" K9 s' B! TApplication Deadline: Jun 30, 2005
4 h: }1 T7 Z4 `% S. j' TRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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4 M8 v4 E+ w% F" [9 vEmployer: TELUS
Branch: HUMAN RESOURCES
7 Z% i/ A! V! V! F: o# |Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
6 @2 K6 T. r. `( IPostal Code: T5J 0N5
Web Address: http://www.telus.com
- T) G5 v  X4 u" q3 uContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
1 z. u. W* N8 E( o( R) zEmail Address: