Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
/ l( q- D, [0 P! w+ Y) NQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
9 R0 q. R; y& X) X6 V" K7 XLocation: Edmonton
Duration:  
  f$ s. N- k' j# O( y8 K' SJob Type: PART TIME/FULL TIME
' `, e# c+ F$ y- E5 L0 H7 G0 i+ `Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
$ i+ U2 z: c5 qApplication Deadline: Jun 30, 2005
% ?  M5 W( M& @+ {5 Z. FRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
3 p; X9 J2 f) K3 q7 s) c" d8 XMax:        
1 a3 r  D6 Y, |* S
3 _8 d5 k  Z; ~, N# J; L. IApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
5 ^% {. |1 [/ o8 oNotes:  
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9 m; W* u' o2 T5 E0 H* W0 I--------------------------------------------------------------------------------
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8 H6 {/ C8 B, x" W! g/ @Employer: TELUS
1 p2 E0 f! F$ I6 Q4 [9 `Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
# v! H/ ~, ]: J- L  }/ k6 ]City: EDMONTON
Province: AB
Postal Code: T5J 0N5
- A/ Q' a. d' x) zWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
' ?; h0 Y0 A7 @; y( l2 oContact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: