Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
* E6 n3 v9 C. Q- E7 I6 A# HQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 `) E+ L# \$ S7 c  uLocation: Edmonton
, i) c1 h8 k, J  n3 @Duration:  
3 p$ b5 Y8 a- F) d9 j6 R5 y+ CJob Type: PART TIME/FULL TIME
0 m: K$ h: Q3 E: }1 W5 V4 ?" iPositions Available: 1
Hours per week: 25-40
' E1 a' i) w4 i; nPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
0 ]# @" r0 n8 R' fRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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3 [7 F& g, F( \9 @Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
: [, P7 f0 _: F1 RNotes:  
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9 v' h* O& N- W* o4 KEmployer: TELUS
6 |* t: }" u4 Q0 r  i0 QBranch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
3 s2 w$ z$ ?3 R7 v* J3 y0 ?) J6 FPostal Code: T5J 0N5
1 E. q6 H# L; m" ?. |( jWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
7 a# r( T7 d4 g  {2 \1 aContact Title: RECRUITMENT COORDINATOR
5 R/ A5 p$ I. {% J, H7 M; DFax:  
Email Address: