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Position Title: Help Desk Analyst (ADV114)
1 j! W. I7 @2 _6 [) F3 SJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
/ I f5 l' m4 p( c; B9 LQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team + s1 R+ o: C6 W
Location: Edmonton 1 Q- H5 @7 e% j b" v
Duration: c. ]+ ~, J# i
Job Type: PART TIME/FULL TIME
Y1 a( d) t7 vPositions Available: 1
j2 @9 {9 d6 M% m8 CHours per week: 25-40 : r2 f X' e' i" o. V j2 e
Position Start Date: Immediate Opening
% j; `4 D8 N3 `4 v) @Application Deadline: Jun 30, 2005 ; z" M. |" m2 S: `. N% H' b
Remuneration: Salary/month -or- Hourly
9 C7 w9 I. \" sMin: Rate: 15.74 , m" O0 w9 v4 ~+ _# W
Max: 3 \% m6 ^# `+ c6 K) @8 x6 }
) I4 `7 v. f6 DApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. 5 R1 v+ Q! t6 j- p8 B# N
Notes:
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Employer: TELUS
, N% ^# l8 T C5 N! w; |Branch: HUMAN RESOURCES * a' L, V% O# U' \8 Z, d
Address: 1N - 10020 100 ST 3 D; J/ A/ y( n- P3 x
City: EDMONTON
% a' w: d$ ^; h. pProvince: AB M1 e3 S l1 K3 y$ b9 z+ P
Postal Code: T5J 0N5
8 C( P/ Z2 D8 A* b4 wWeb Address: http://www.telus.com
5 N0 X: Z: Q: i" M \Contact: JONELLE PALAFOX ( G/ L, v: o5 |) x; d
Contact Title: RECRUITMENT COORDINATOR : ~$ g; @1 E+ L* E% ?
Fax: $ G) h+ e( V7 ~$ N6 I# x, K. m; p
Email Address: |
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