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Position Title: Help Desk Analyst (ADV114) & _# A, l: o- X% ^
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
' K2 I% R4 b: r8 a" T5 V/ uQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
4 e! `4 e( F1 p& _. o8 X. {$ eLocation: Edmonton
- F" c# a* y5 M" t y. VDuration:
6 e* X1 [7 Q# |/ f+ U- ZJob Type: PART TIME/FULL TIME 1 ^# I, T r) l7 k
Positions Available: 1
$ c$ b+ V# X, b* d' eHours per week: 25-40 ( ]+ c9 B; Z- X* r3 ?
Position Start Date: Immediate Opening
2 T8 L( ^7 k! s1 cApplication Deadline: Jun 30, 2005 & r, s# e4 J' k, p( o& q s! I
Remuneration: Salary/month -or- Hourly
+ K; ?- _9 n& WMin: Rate: 15.74
$ P! v; ]/ _, c% P! t" y: j: QMax:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ! w! R! B- @& u! k0 r* T
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5 i5 F2 z# H7 S, z/ TEmployer: TELUS
7 _& z# L+ U1 g Y/ C' wBranch: HUMAN RESOURCES 2 q' p( x/ S) F& H$ m5 U+ j
Address: 1N - 10020 100 ST
- y7 s4 z$ Y# H+ |) `City: EDMONTON 5 J2 t) u/ ]0 g2 e' |
Province: AB $ W+ m# ?4 z8 U/ T, Z; \$ ^
Postal Code: T5J 0N5 ) C. {- z e3 ]& F
Web Address: http://www.telus.com & k/ r) w6 f+ o% e/ N
Contact: JONELLE PALAFOX ! @+ T5 |2 E6 \4 P$ Y: K
Contact Title: RECRUITMENT COORDINATOR ; u0 M/ s0 A, I& t8 A N
Fax: ) [4 R3 H) z+ b% e0 m4 g
Email Address: |
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