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Position Title: Help Desk Analyst (ADV114)
% P# E7 M3 u' S9 q+ O) QJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 9 I( ^, h! G' I4 N( e
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
' l0 E# ~8 S3 X8 L; C& e0 A0 _Location: Edmonton 9 n+ f3 i5 ^7 c1 W7 Z8 C
Duration: $ e* u4 p/ q! U. Y9 N6 U/ V- P
Job Type: PART TIME/FULL TIME
9 H. [0 ^0 \; f1 O4 v* RPositions Available: 1 ; @$ @) k6 C+ M" x) O1 d
Hours per week: 25-40
- M6 X0 P* I2 Q: T6 X8 qPosition Start Date: Immediate Opening 0 E. J7 @+ z, Z) m0 ~+ |! H
Application Deadline: Jun 30, 2005
% |- M# G+ U2 i3 _( _5 NRemuneration: Salary/month -or- Hourly ; U7 X; ~+ `) N9 f |
Min: Rate: 15.74
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
9 C" p0 ~3 A2 a7 {2 m9 N2 e" @% [Branch: HUMAN RESOURCES ' R, H/ h( Y* S
Address: 1N - 10020 100 ST
) t$ i0 Q4 Y, rCity: EDMONTON
- b: A, N' n: e3 f: OProvince: AB
" L5 u# d. \0 f/ w+ K$ Y! gPostal Code: T5J 0N5 % o, J; b4 M4 i" r
Web Address: http://www.telus.com ! B' f* K- h; A" J
Contact: JONELLE PALAFOX
- C6 j+ @+ y4 `1 F$ r* }3 }! W4 cContact Title: RECRUITMENT COORDINATOR
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