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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:7 e2 u% T( T' V6 i+ M# y; }

( F+ e# q# ]; N# w) z+ P•70%:  Feel now is a good time to buy a home in Canada : z* Z9 `+ I& M$ P7 B; }
•1/3:  Expect to move in the next five years $ @' P- {+ W4 s. c3 S1 _2 K* Y
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
; ?3 Q1 @) Q3 T4 j•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?) . ]) ]; n4 I/ y6 j3 P' i. e
•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.)
$ c1 Q, E/ C9 I7 NWhat matters to homeowners:7 [9 m; O/ v/ Q1 |6 z/ B

8 y2 Y! h8 ]/ z; S/ A8 B! h1 M; _•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker.
) v7 x1 P0 M. E+ p0 C•"Service":  The top reason driving customer satisfaction with brokers.
$ z0 Y( s& ~5 `" q; z/ A•"A good relationship":  The top reason behind customer satisfaction with lenders. 4 Z+ |: I3 D& B' X5 a7 z7 U
Other interesting market share stats:
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
- }; o' v3 ?- Z, t•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) $ @2 X4 {* {  L7 \% D2 I+ B
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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http://www.happymortgages.com/newsarticle.asp?id=210# F/ O6 |3 C5 @' n6 g
Source:  The chart and all data are courtesy of CMHC.
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