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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:: t0 Q6 x2 y) F1 H& U5 t

& Q2 U  U5 d: ?$ K0 K- j. C•70%:  Feel now is a good time to buy a home in Canada 4 R. N, W+ j5 q5 u2 m
•1/3:  Expect to move in the next five years 1 i" E! ]2 v- {
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment. 7 Q7 G8 ~% k6 h, x& W
•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
" ]5 V. }  _. z4 G5 F•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) . A( U3 c( u2 u; k( s5 U
What matters to homeowners:
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. 1 \* Z$ G  P5 j& i( P2 N& X4 B$ }
•"Service":  The top reason driving customer satisfaction with brokers. ' K: K- J% T5 U! |
•"A good relationship":  The top reason behind customer satisfaction with lenders. 7 Q0 b1 r( w2 L8 p5 d7 Z+ S
Other interesting market share stats:1 e0 _$ Q" a3 d% ]2 ?# |

' A: K* y6 e0 r% A•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
9 y2 h; \8 Y, G( L* w0 i6 j•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) * f& Q& U( m7 m5 Q$ n1 O. L
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.) * z8 x, S+ C6 v* T7 G% }3 T/ c
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http://www.happymortgages.com/newsarticle.asp?id=210
& W1 a# G0 z- k% h  Y. c& pSource:  The chart and all data are courtesy of CMHC.
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