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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑 ) g9 n$ N& M% v4 `, `. ?( {9 c

% g% o0 z$ o  g, P1 @8 M  OCMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:4 Y. c" X0 }: l  I

1 s: p' Y# ]) p: [. {% Z( E5 |•70%:  Feel now is a good time to buy a home in Canada
) h4 e3 t: O# j& A3 C•1/3:  Expect to move in the next five years # c# L  W4 Z1 Y- W" \
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment. - \! _, ?  k8 s7 u
•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?) 9 D% t3 T1 x: t, @+ E% [- K
•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) 6 n$ i& @; h( }! O- R: n6 f
What matters to homeowners:
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8 g* m/ J% ^) B/ N4 e•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. 9 c$ Y1 C/ w- z2 g. w, }% w
•"Service":  The top reason driving customer satisfaction with brokers.
7 N) d2 E! A7 _0 g: ?•"A good relationship":  The top reason behind customer satisfaction with lenders.
0 O, X1 D; W; N( f9 ?- b+ oOther interesting market share stats:# w! z7 j0 V6 O+ g) |! e# e
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.) 5 h9 a! J6 H  S# K* C2 r
•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) 0 h7 z' f# ]/ [0 X6 z: \
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.) 2 T3 l! v" d' I& D9 ]
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http://www.happymortgages.com/newsarticle.asp?id=210
6 m- ]' U4 o! m% E* ~; T$ `  `Source:  The chart and all data are courtesy of CMHC.
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