Receptionist

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Receptionist
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, P. O0 m) S+ z) X- m4 H6 c- xThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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5 B& A4 b/ u9 j& V+ [7 iAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
# G4 M# }* H# ~, }" K- p+ V•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
+ B8 C- \% t+ y7 }•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
* W- `$ v/ M% S4 C# W1 M•        Assemble and forward information packets as requested

" S* }7 }! `7 gRegistrar
& v, K5 G. F& Z; n9 l•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
; `" Q% g9 l' W: v, t6 {•        Assist YoWoChAs Outdoor Education Registration as required


# M; J6 Z; k' E! FQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
' b; {/ P* N; d; m- L7 ?•        Excellent verbal and written communications skills
9 S* S# j& z8 ]/ a•        Mindful of need for accuracy, detail and discretion
0 _" v, A  t. @" \•        Able to interact in a positive manner with diverse population
) Z. Z9 ?# d. a% z/ h•        Strong customer-service skills
) o, k& c/ m) D5 E, r6 A•        Strength in multitasking, prioritizing, and meeting deadlines
4 L# j, o0 @* Y6 Q0 @•        Able to work independently
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3 M+ s# n; t6 m+ T" I( @, w8 PClosing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
$ `7 }1 x: ~9 [3 v7 G( T" ~  k0 yRecruitment Coordinator
+ D$ L( F' T2 h100, 10350 – 124 Street
, j/ x: |0 [$ c2 Y+ k% j$ \Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
0 p8 n* D, c% Z5 o/ E. C& H. YFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org