Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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, ?/ r8 [- @' Y5 z9 f- ?( i7 i5 ]Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
' b" U& L( s) I; k: P& A3 r7 u•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
, B/ w' {; @# F; T2 U! z•        Oversee Y-Knit program; provide support to its volunteers
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$ ]  I& J& m) v% i$ \! e* r& IAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
$ o4 H7 Z0 D" q3 {•        Sort and distribute mail and deliveries
2 h4 S; v- p. x) X2 C•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
+ y% Z' u, W4 T! h6 [& G; t4 m•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
2 J: g4 i8 C$ U$ O•        Assist YoWoChAs Outdoor Education Registration as required

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& f# T& e& Q: _) j& ^Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
; F# O9 h- m* B7 D- C( P* m# i•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
. L5 G3 Q  R3 G+ o. ]•        Mindful of need for accuracy, detail and discretion
) P# O, B3 y. l! F  C: C•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
9 c7 i  Y' a1 c8 b1 r•        Strength in multitasking, prioritizing, and meeting deadlines
$ X1 V( C  N) j•        Able to work independently
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7 [0 s" b' S$ K: PClosing Date: July 13, 2009
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# H/ z$ [" W7 \8 h/ v3 E; tPlease forward your resume to:
( c  ]. p% |! }& t  |8 @4 W1 K% FYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
0 {# l$ _9 g' Y; ?) g) VFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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3 T2 r; S! Z7 e8 `0 kWebsite:  www.ywcaofedmonton.org