Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

- m2 K! m0 s1 mJob Duties/Responsibilities:

/ \# Q3 [: \0 D) ]. PReception
•        Greet and provide assistance to incoming visitors
% _6 b  n1 C- Y1 V" l" i•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
: v& s0 R4 b. }# Y•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

: f7 g+ m" K$ a. W; I: V. W; _Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 |, K2 z7 ?3 c& [•        Update and maintain databases as assigned, including those for Fund         Development and Administration
5 R  C8 Z5 O  q4 v% V•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
6 I/ g; a+ N" }( o1 \1 T3 X! w•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
& _' g& g6 |; W$ k•        Process payments for ticket orders and registrations
% ]1 b* _, D, m; `•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
/ W: ~. f7 |/ I7 T. X* D' Q•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
! [9 ~) N& r8 m* N  |" ]3 L9 h•        Skill in Desktop publishing is an asset
0 D; q5 X% z* }) V•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
/ G, ~3 @: C. _, x+ n3 q! ^•        Strong customer-service skills
  {0 ~- t4 f5 Q5 X* E; B•        Strength in multitasking, prioritizing, and meeting deadlines
9 X  e7 D( X/ i1 b- Z& Q$ L2 ~•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
+ [7 }3 {, N# S( ]100, 10350 – 124 Street
Edmonton, AB
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6 Z. \5 _; Z: ?9 P' P/ GE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

3 t8 @8 f% K7 L, ]Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org