Receptionist

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Receptionist

1 L. r+ L% `% a/ ~7 CThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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- j5 [9 [) D6 o* o! I4 b# S% KJob Duties/Responsibilities:

Reception
- @( I: `- M8 w* s2 \* H•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
# E( C/ U6 ?3 d0 {  p' H$ I•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
1 q4 |8 `3 A1 J0 C•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
# v% V/ y8 z5 Q, j•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
4 p4 b, d! m* R1 z•        Assemble and forward information packets as requested
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Registrar
3 m& g4 F, m$ U! S- L  x8 Q+ _•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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& E* D0 H% L: s( K& x5 u3 Q1 IQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
* S4 z9 D$ a6 e2 o•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
  Y8 D( M8 l* `' I& V+ A& w•        Skill in Desktop publishing is an asset
7 b7 x2 C4 P( G9 Q- n: `' A•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
/ N/ H* l& \. h( M* M6 e" o•        Strong customer-service skills
& m  f0 x( k( v- y8 b6 `" X# |•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
' `% e! O- x! b5 T8 d) sYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
' c' Z4 M- P9 N, i' @: m4 iEdmonton, AB
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8 P3 I9 F2 W0 v: J# OE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

. S6 _) U* A" R4 ?6 {Website:  www.ywcaofedmonton.org