Receptionist

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Receptionist

% q$ x* d' I3 E1 _, AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
4 T6 @, r: i* k, J, D! `•        Answer multi line telephone system
) ~! i& z* _( ]4 W' B•        Receive and distribute mail and deliveries
9 G( G- g% {( o( S. s) s•        Arrange courier services for all departments
. R4 G  E* g$ |+ W1 c1 [& y# x•        Oversee Y-Knit program; provide support to its volunteers

" C* C1 o: b8 G) q- c3 V, G, fAdministration
6 q, l3 m* ]' ^- u* F. X; \& N•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
% w8 E  T6 Y& L/ U  j' ~•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
  N4 y  {/ C) i•        Assist with task management for administrative volunteers
' ?9 A) ^. l* s' ~•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

  V/ d" v) W: M+ T; E! vRegistrar
/ T2 U; S( {4 L4 O/ u•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


2 B; s+ o# u) J; G7 mQualifications:

) t' y/ U: @, d) z" a3 r2 c6 n•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
: O6 I5 T5 A( y0 \" Q4 x& g•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
9 t) F; U4 h- n$ a8 E3 P•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
) T' @* d' z; l( X+ m2 w•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
# \: Q; _+ P! H9 U1 t0 ?, GRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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1 p' \3 b7 T* U4 y6 YE-mail:  recruitment@ywcaofedmonton.org
9 R0 ?( I" K: w& d) f  g' l* }Fax:  (780) 425-7467

8 K- h. r% M1 S1 p, ^9 jTelephone:  (780) 423-9922
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$ l0 Z* l" G8 s9 j9 `Website:  www.ywcaofedmonton.org