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丰田承认换踏板不一定能全部解决加速问题2 z) R: }* m6 Q2 B2 q" l: ]4 h
By LARRY MARGASAK and KEN THOMAS
- O) j" d7 \" B8 ?) S7 i4 fWashington (AP) -- The president of Toyota's U.S.
. t' t' o: C, y& L' Ioperations acknowledged to skeptical lawmakers on Tuesday that
! X& L" l2 e; N3 ^ f7 b7 a6 X$ J& J; Hthe company's recalls of millions of its cars may "not totally"
$ }( }' A% }( j, [5 V8 R$ |8 }solve the problem of sudden and dangerous acceleration., i7 W# F" @ G7 {* c
"We are vigilant and we continue to look for potential- B/ \+ g6 m& M! d
causes," Toyota's James Lentz told a congressional panel." {1 ^# ^! G, L, K& i; }
However, he repeated his company's position that unexpected1 }* `! X& [& O2 R5 Q* c
acceleration in some of the company's most popular cars and/ a/ o& F4 L+ v8 M
trucks was caused by one of two problems -- misplaced floor
3 X1 [) V p5 I& Emats and sticking accelerator pedals.
1 P& C9 [5 G l0 U. f- sHe insisted electronic systems connected to the gas pedal0 ~8 Y- x& A5 A" W7 p7 Z- w2 M
and fuel line did not contribute to the problem, drawing sharp
+ i$ F/ C$ P0 H. ?" E/ i7 ccriticism from lawmakers who said such a possibility should be; j7 R, B7 b7 v
further explored -- and from a tearful woman driver who could$ a$ S N. g' ?& T
not stop her runaway Lexus.4 d" _4 Z( x9 f k2 Y
"Shame on you, Toyota," Rhonda Smith, of Sevierville,- `8 R/ @5 K+ e( B( a! L5 \
Tenn., said at a congressional hearing. Then she added a second$ [* D5 V4 B: Z0 v' @( A- g
"shame on you" directed at federal highway safety regulators.
5 }- z# c6 S5 f! |3 q% @' N1 `3 ]Texas Republican Rep. Joe Barton cautioned his colleagues, Y1 S8 P1 Q: Q
early in the hearing against conducting a "witch hunt" and said
& ?5 {$ m0 ]0 Q7 N"We don't want to just assume automatically that Toyota has) [& ^9 Z* D' B+ o1 }
done something wrong and has tried to cover it up." But midway
% J8 [- u) U" S F% g3 athrough Lentz's testimony, Barton said of Toyota's. a* J1 N. i2 r0 Z- x
investigation of the problems: "In my opinion, it's a sham."! [* C) h7 M: n9 P
Lentz said the company had not completely ruled out an
: z4 L1 t p2 s) O( nelectronics malfunction and was still investigating causes of
' ?+ Y# J% }6 G, Nthe sudden acceleration. Still, "We have not found a
6 Y4 g, Y- m- P- _% bmalfunction" in the electronics of any of the cars at issue, he
" V3 U' k" o" R6 N+ ?7 A) Osaid.
# W1 {' v: `8 U. \1 |As to Smith's harrowing story, "I'm embarrassed for what4 n/ ~. J' l+ E8 r
happened," Lentz said. "I want her and her husband to feel safe
0 N$ P: d8 c! O: Cabout driving our products," Lentz said.
. x4 o8 y2 P, i# h, TThree congressional panels are investigating Toyota's
5 E1 c7 y4 l1 ~" U2 @4 X# b" Uproblems, which affect a huge number of Americans. Toyota has( r4 L9 o9 d7 [! {( y
recalled some 8.5 million vehicles worldwide -- more than 6
5 k% V' c- n4 D3 Mmillion in the United States -- since last fall because of
1 }5 H" I% P4 R0 B9 K# Ounintended acceleration problems in multiple models and braking: X: Q1 d- {$ o2 d G8 H1 W
issues in the Prius hybrid. It is also investigating steering) _- J& @2 X- K; P) ~7 a" x/ ]
concerns in Corollas. People with Toyotas have complained of
% G$ Z6 b3 a! {: z+ ttheir vehicles speeding out of control despite efforts to slow
/ N8 z2 `1 \7 odown, sometimes resulting in deadly crashes. The government has8 e" D ~& R$ l- }
received complaints of 34 deaths linked to sudden acceleration/ F* m- ^0 f( D7 W. T0 L! q
of Toyota vehicles since 2000.$ J3 q# g# [7 q/ ~8 v
Lentz, who choked up while discussing the death of his own
. H. ]- a9 z4 ^3 n; \+ Tbrother more than 20 years ago in a car accident, said he0 k; O2 B0 O7 H/ m; [6 u
understood the pain.
; W3 A+ x8 S0 s" w"I know what those families go through," he said.+ R/ x2 o6 I t! V% f
Lentz has said in the past that he was confident Toyota's8 K# m, N5 y4 o- Y. [8 Z* ~3 N
fixes on the recalled vehicles would correct the problems.! g* O7 {* a* w% V. l& A) P. R" b# {2 V
But when pressed by Energy and Commerce Committee Chairman
& A( L7 H; R5 Y" A$ fHenry Waxman, D-Calif., on whether the two recalls Toyota put
1 X x- n9 b! p( I) I2 a7 ain place to deal with the issue would completely solve it,/ U' l% v' p* u) n2 {
Lentz replied: "Not totally."
& X. T# \+ w) v: N: j P3 QStill, he said chances of unintended accelerations were
" E; B2 i9 ?5 F3 E M( G"very, very slim" once the recall was complete. Lentz also said9 _7 {3 K- W% r' h6 I/ ^5 N; b0 V) \
Toyota was putting in new brakes that can override the gas9 O& _! _. w, v0 G0 P+ C# O% A
pedal on almost all of its new vehicles and a majority of its
6 m N# G, N" |9 K6 qvehicles already on the road.! R! ` c3 |) E2 S c
Meanwhile, Toyota president Akio Toyoda, who will testify) S: x$ R/ D" _% E) e; a6 q: A/ j( J
before a separate panel on Wednesday, said he took "full3 G) E. z! g$ t
responsibility" for the uncertainty felt by Toyota owners and3 \4 J# U3 W3 k7 `* r, p$ i
offered his condolences to a San Diego, Calif., family who were e1 c. |8 _- k8 }% G$ q. A4 w/ |
killed in late August, reigniting interest in the problems., O- F* f7 f5 r+ C
"I will do everything in my power to ensure that such a% n) ~& i4 T& O
tragedy never happens again," Toyoda said in prepared testimony
2 K0 l' s3 H6 |% H1 _2 N+ s Hfor Wednesday's hearing to the House Government Oversight
1 A- `# S+ J6 n; w( A. N' }Committee. "My name is on every car. You have my personal0 ?" q \' t4 U
commitment that Toyota will work vigorously and unceasingly to7 ]) d y& o- a2 [
restore the trust of our customers."- `% [7 N1 Z3 z2 t% _: m
Lawmakers heard a brief, but riveting, deion from
( G- J; ]$ j0 }Smith, the Tennessee woman whose Toyota-made Lexus suddenly( Z1 @; G8 j, V; F0 l
zoomed to 100 miles per hour as she tried to get it to stop --4 \" v' R9 L( a: X0 l
shifting to neutral, trying to throw the car into reverse and
: v/ X. J# R: i( [ B8 `hitting the emergency brake. Finally, her car slowed enough( t8 Y. S8 ?' F1 r
that she was able to pull it off the road onto the median and
% z0 V. I4 w# ?! Z. A! dturn off the engine.
{0 Z( L- r8 r) bFighting back tears, she described her nightmare ride of& X3 F/ b0 u t- [) G# d
October 2006, calling it "a near death experience."6 ^0 k# Y# l# K$ g8 q& P
"After six miles, God intervened" and slowed the car, she& m* g# o) @2 O+ E0 K/ O
said. She added that it took a long time for Toyota to respond
& W* Z8 r% t0 L! A$ ?to her complaints.
+ y! K; n7 c6 | j3 @- d9 MIn an often contentious full day of testimony, lawmakers$ u0 D r) T/ S7 e* w
returned again and again to the question of whether electronic; q3 r. \. D9 _! X7 @
malfunctions may have contributed to the speeding cars.8 L4 F; b% F" b: ?
"We are confident that no problems exist with the electric
. a9 v# S1 e: f4 P8 ^; u% tthrottle control system in our vehicles," Lentz said. He cited+ p) o" P8 G# \3 x
"fail-safe mechanisms" in the cars that were designed to shut
k, v( i* \9 u* _off or reduce engine power "in the event of a system failure."3 K& x* d4 s# }( i# B# Z O/ N
Transportation Secretary Ray LaHood told the panel in
, i' u G" ]9 Q% n; ~2 v* J' ]prepared testimony that possible electronics problems were% n9 r! j9 a8 @7 F; q2 c
being looked into by his agency. He said the company's recalls3 e; N# t: r% g! J, Q& F
were important steps but "we don't maintain that they answer8 P* l: z' D9 ^+ x
every question."( Z- Q( [- ^5 `! M; @! `( ~' V" v
Toyota hired a consulting firm to analyze whether
$ N& F. \9 Y1 oelectronic problems could cause unintended acceleration. The
% g7 r0 K$ C$ A: yfirm, Exponent Inc., found no link between the two. But( x2 E5 h: e2 Y) P0 k5 t# t' H8 F1 E" ]
committee investigators said the testing studied only a small
8 j3 b p7 k7 v5 G9 C6 l1 O: rnumber of vehicles9 c) s0 v2 j8 e1 K, a5 m9 Z# q
Tracking down an electrical problem can be far more
8 B: ^- v9 K; adifficult, expensive and time-consuming than finding a3 e$ o; J& y1 O$ c" n: x
mechanical problem. Electrical problems can have more than one
4 q; R5 k5 l# t( }+ t+ b/ Dsource, and they can come from inside or outside the car.
& a) u4 a* n; M' L; C7 HMechanical problems often leave clues such as physical damage,
G9 o# r0 a) q8 zwhere electronic troubles can be hidden in software or leave no
( y1 K% R9 y+ d+ n' Y& {! ktrace at all." A! d5 R _5 K7 J3 O
House investigators who reviewed Toyota's customer call
: G, d1 W! u2 u c/ l2 A* @3 qdatabase found that 70 percent of the complaints of sudden
0 d( x- k5 O' i- Sacceleration were for vehicles that are not subject to the/ I( C5 U" F2 @7 G
recalls over floor mats or sticky pedals.
. k' N" t0 F: o2 t- a0 I2 C9 YRep. Bart Stupak, D-Mich., chairman of the subcommittee,% W+ G. y$ ?2 o) k
said Toyota "misled the American public by saying that they and1 L& ~9 Z3 J {8 O& ~& N
other independent sources had thoroughly analyzed the) g+ s; M7 ]. q% t3 O5 _
electronics systems and eliminated electronics as a possible1 |3 b* w0 D- B$ Y# V+ Y8 \* C
cause of sudden unintended acceleration when, in fact, the only4 o8 J' Q s3 o! F
such review was a flawed study conducted by a company retained
0 m5 |" t3 i; }% S0 Vby Toyota's lawyers."; K0 i5 [0 C4 L; v
Lentz apologized anew for the company's slow handling of
7 R' ~- i: |& l+ G4 {- c, ^problems. "We have not lived up to the high standards our N" [: E6 y. G$ L: W6 [
customers and the public have come to expect from Toyota," he
* v% g; K$ c" a2 ?# _4 Msaid., U/ C6 y1 F o* s+ R2 a
"Put simply, it has taken us too long to come to grips with
0 h: ^! C! F1 a# z5 i/ W f3 ^a rare but serious set of safety issues, despite all of our, p# G% S: a: x6 ~
good faith efforts," said Lentz, president and chief operating
8 R0 @& L, W/ Z4 E; R" |) cofficer of Toyota Motor Sales USA. Inc.1 ]. ?2 J" K3 ^3 T! k @$ ?7 @; ?
Separately, among hundreds of Toyota dealers lobbying
7 c6 w( U6 [% d9 i' ]members of Congress Tuesday, there seemed to be widespread
- g& Z1 |5 U3 @- r. V# W; V! r( \1 t- francor toward a federal government they view as picking on the
, Q/ l! B0 I L9 y- t3 cautomaker, at least in part because of the government's8 D& k% A: j1 Z/ s, t
investment of billions of dollars in General Motors and
: L( g5 B4 T. v, l6 {3 QChrysler.4 g1 J* p' V8 R3 b4 W8 A
"That's hard for me as a citizen to understand why my tax
! K" }$ j" u9 Y, `dollars are going in that direction," Paul Atkinson, a
5 e7 s! z, _% @# R! I# _Houston-area Toyota dealer, said at a news conference that also" L) A" d0 Z R# `
served as a pep rally for the visiting dealers. "To compete
$ v4 H N }# [3 c. ^1 h( ]with the government as an individual entrepreneur is pretty; H5 ^" `5 |9 ?
tough."1 X3 } f/ Y& e! w$ J( R6 q
---, ?, t, U8 n, U% m! n5 j
Associated Press writers Alan Fram, Stephen Manning and Tom
5 R) p1 ?5 x) z' C7 l3 pRaum in Washington and Tom Krisher in Detroit contributed to
$ U1 z8 ]& X( U0 Wthis story." O- E. ]) t; s) R, A% w* b8 w( |! v
0 n( o5 @$ J. r" w, |$ X/ y+ _0 P
-0- Feb/23/2010 21:04 GMT |
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