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丰田承认换踏板不一定能全部解决加速问题
. w) {1 m5 R! C: N5 I0 t& R/ NBy LARRY MARGASAK and KEN THOMAS
, ^" x3 V* y9 K B3 tWashington (AP) -- The president of Toyota's U.S.
2 g* r8 a2 j" b( P' o) O7 R4 poperations acknowledged to skeptical lawmakers on Tuesday that
9 `$ q s* Z: t W$ hthe company's recalls of millions of its cars may "not totally"
+ i. |+ a; F% W! osolve the problem of sudden and dangerous acceleration.9 u' H" C2 o1 |' S2 a
"We are vigilant and we continue to look for potential
/ B+ E2 B! _ W4 o7 ^- j- Pcauses," Toyota's James Lentz told a congressional panel.2 J r$ M1 n2 o7 W- N$ D8 m
However, he repeated his company's position that unexpected
9 |* Q" z$ p' K- Zacceleration in some of the company's most popular cars and
. J( W" ~0 J' ^( V0 ytrucks was caused by one of two problems -- misplaced floor- ~$ |/ o% z& A/ T: L2 J* Q
mats and sticking accelerator pedals.: I; `/ Z4 m+ p) W. e6 A1 w- {% Z
He insisted electronic systems connected to the gas pedal2 v7 ~: [8 d u. |2 h
and fuel line did not contribute to the problem, drawing sharp
* C3 U7 T/ p4 i3 e0 i5 \( Hcriticism from lawmakers who said such a possibility should be. \! I' ^* r$ W2 s
further explored -- and from a tearful woman driver who could
6 o5 l m, C6 r# g& E! dnot stop her runaway Lexus.
* M3 ]9 ^# L$ ]0 }* P"Shame on you, Toyota," Rhonda Smith, of Sevierville,. u7 l# L. T! R
Tenn., said at a congressional hearing. Then she added a second" y! } n( }/ u3 w7 X
"shame on you" directed at federal highway safety regulators.' Q+ _( ?6 y8 V, u
Texas Republican Rep. Joe Barton cautioned his colleagues
4 @9 A4 e; a& yearly in the hearing against conducting a "witch hunt" and said( o, s9 d' V& f! R/ p1 b
"We don't want to just assume automatically that Toyota has. |& ]: \5 s2 C# n& {
done something wrong and has tried to cover it up." But midway* X, L$ r$ N: v' r
through Lentz's testimony, Barton said of Toyota's
% A% C) ~3 M: F0 _! { { |investigation of the problems: "In my opinion, it's a sham."0 a7 n+ [1 H+ a, ?8 z5 l/ F
Lentz said the company had not completely ruled out an8 K9 k/ [! l$ v
electronics malfunction and was still investigating causes of% J7 g( @4 P, r$ b' s
the sudden acceleration. Still, "We have not found a0 l; i2 o$ Y' R* {$ g5 c0 _, q" e+ s( V
malfunction" in the electronics of any of the cars at issue, he$ C4 u+ j2 T+ l& E+ Q1 O
said.
) I: V0 F5 ]. A8 xAs to Smith's harrowing story, "I'm embarrassed for what$ z/ J! I' c) e
happened," Lentz said. "I want her and her husband to feel safe
5 L2 y- @7 S8 N* ]% f1 [about driving our products," Lentz said.
: m; [1 Y; `9 {2 A) S- n- v( }Three congressional panels are investigating Toyota's
5 b3 x4 z- J0 l+ mproblems, which affect a huge number of Americans. Toyota has
" G9 _) T$ S1 `. |" S7 k& x, Arecalled some 8.5 million vehicles worldwide -- more than 6$ A" h( i- L5 O% ^/ K0 v
million in the United States -- since last fall because of
( x$ a# t+ Z. B4 }6 a6 }. }unintended acceleration problems in multiple models and braking4 Q* I3 e- I# f4 u: u: m( g
issues in the Prius hybrid. It is also investigating steering
X9 b9 ^( n! q1 o) P: l! Wconcerns in Corollas. People with Toyotas have complained of A2 v; {5 n6 x; n4 {
their vehicles speeding out of control despite efforts to slow6 N5 t( l+ P- u
down, sometimes resulting in deadly crashes. The government has
. }7 ~8 `; m5 q8 qreceived complaints of 34 deaths linked to sudden acceleration
( b X6 j- F7 v0 k, y" hof Toyota vehicles since 2000., k# V$ K. L0 x2 p! x
Lentz, who choked up while discussing the death of his own
* d1 r1 c! R2 J1 Y6 Rbrother more than 20 years ago in a car accident, said he3 q. m" V/ P3 w
understood the pain.
! z; s4 k, [. D# q2 s$ F5 f"I know what those families go through," he said.
9 z7 x s( x6 H* S* nLentz has said in the past that he was confident Toyota's
: f% e; T& }: f J* ^# g" S; Dfixes on the recalled vehicles would correct the problems.
5 \8 n2 ]8 B' K) ^' Z9 w& M- F1 RBut when pressed by Energy and Commerce Committee Chairman
) p! V+ M& K o7 YHenry Waxman, D-Calif., on whether the two recalls Toyota put
5 H; U; l3 \: q' Hin place to deal with the issue would completely solve it,$ f+ l* R8 _4 x3 u% [
Lentz replied: "Not totally."( i4 G6 D+ C* \/ [/ E
Still, he said chances of unintended accelerations were/ E t# g) F/ Y
"very, very slim" once the recall was complete. Lentz also said8 h% @$ L/ j) y4 V' j; P
Toyota was putting in new brakes that can override the gas
) {) K0 v# s1 Dpedal on almost all of its new vehicles and a majority of its
% T; b; e9 F% O. F; O- uvehicles already on the road.* P$ f( y/ v) x9 p' D+ N
Meanwhile, Toyota president Akio Toyoda, who will testify
}8 i3 ~# b4 l, B9 w) F$ Q6 Pbefore a separate panel on Wednesday, said he took "full
* b$ Q- o) D- rresponsibility" for the uncertainty felt by Toyota owners and, J+ Q$ ?$ r+ W5 f/ ^# }6 s j. J
offered his condolences to a San Diego, Calif., family who were
7 P6 _+ r# R) s, ]/ w! Qkilled in late August, reigniting interest in the problems.
9 y/ N: m& T6 j* X"I will do everything in my power to ensure that such a
5 k$ u. g7 ]- u: ]tragedy never happens again," Toyoda said in prepared testimony6 \& I) D# U3 {3 e
for Wednesday's hearing to the House Government Oversight
+ b7 k q5 T' r, d% ?+ LCommittee. "My name is on every car. You have my personal
# v+ G9 H1 V! ]% Q3 I2 B- i6 ~: Bcommitment that Toyota will work vigorously and unceasingly to; U) F: x- O3 E2 J c: H
restore the trust of our customers."9 z( I" Q6 |. a' R
Lawmakers heard a brief, but riveting, deion from
; q! [) P+ X4 K( v6 M3 KSmith, the Tennessee woman whose Toyota-made Lexus suddenly- r8 x; O" r; z% J
zoomed to 100 miles per hour as she tried to get it to stop --
3 ]# u! B+ X4 rshifting to neutral, trying to throw the car into reverse and
! L% _+ a/ c3 j: Fhitting the emergency brake. Finally, her car slowed enough
" l& O* }. k0 Q) mthat she was able to pull it off the road onto the median and
+ d7 b5 {8 `0 V, jturn off the engine.9 g4 E: f3 I9 F4 o/ I4 }
Fighting back tears, she described her nightmare ride of2 L- N! O: }: V k* @
October 2006, calling it "a near death experience."
) E" O( y# Y. L! I: W U. ]"After six miles, God intervened" and slowed the car, she
$ i1 O I. S) H" j* b Psaid. She added that it took a long time for Toyota to respond
" z; d0 j9 g' q5 i8 Tto her complaints.
' K+ N m z2 }% sIn an often contentious full day of testimony, lawmakers
- p4 S1 R) m5 J0 f8 Rreturned again and again to the question of whether electronic
* T( X3 Z, [, Emalfunctions may have contributed to the speeding cars.
5 V5 \! @% O/ x1 g# F \. ]"We are confident that no problems exist with the electric) q2 w* P' w* a# u: {2 |" H: }
throttle control system in our vehicles," Lentz said. He cited
; ^% A6 G* v" Z+ m H0 B3 B; H) J2 D A"fail-safe mechanisms" in the cars that were designed to shut
, r; l9 L+ [) {( x* o/ Eoff or reduce engine power "in the event of a system failure."2 r- b$ W: j @, w: S2 Z8 I1 H
Transportation Secretary Ray LaHood told the panel in4 c5 x, V4 b* }( H
prepared testimony that possible electronics problems were
9 D- m/ c5 ^- Z- Nbeing looked into by his agency. He said the company's recalls
5 L4 C: y6 \, `/ G% {were important steps but "we don't maintain that they answer. C) U2 H { ]) i/ E+ L' B& ?4 F
every question."
$ y) S* N' u6 S& FToyota hired a consulting firm to analyze whether3 F: [, A' e6 l7 L
electronic problems could cause unintended acceleration. The
. H# d" {: k; h" h9 H* |2 tfirm, Exponent Inc., found no link between the two. But
% m( {4 U B/ z' T( u1 a* gcommittee investigators said the testing studied only a small0 S; y) o0 Z$ z( u* C2 O
number of vehicles
0 ]1 t' T" \9 M1 i, k4 V( F$ C8 rTracking down an electrical problem can be far more
, {2 o( A" _8 j% bdifficult, expensive and time-consuming than finding a
8 ]$ P: `6 F' ?mechanical problem. Electrical problems can have more than one6 }6 q2 e" s) y* p
source, and they can come from inside or outside the car.
) v" U4 K' f% }- G |Mechanical problems often leave clues such as physical damage,
/ v; q2 T) ` {, G1 r* s/ K, ~where electronic troubles can be hidden in software or leave no
. O H" Z6 \3 x3 W- [trace at all.6 t, h0 b) z0 ~7 l" o7 S) P
House investigators who reviewed Toyota's customer call
# O8 ~6 I% z1 x0 Y! S/ n" \! {database found that 70 percent of the complaints of sudden
$ O5 M5 q6 P+ b5 v7 o1 M4 a# _acceleration were for vehicles that are not subject to the
& G! Q, m( K; i4 _5 H& P E* Srecalls over floor mats or sticky pedals.6 q! H6 ?/ z) Q; j5 o& z& Y
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,# C F( K4 ?# h% V5 s
said Toyota "misled the American public by saying that they and
, n; Z% U6 _, s+ p$ @( b* x$ H8 ~other independent sources had thoroughly analyzed the
3 H2 o" g j6 X- X$ C* N4 [electronics systems and eliminated electronics as a possible% Q5 O9 I0 {( }5 Y+ {
cause of sudden unintended acceleration when, in fact, the only
- M, I0 w7 O/ ? ?2 Ssuch review was a flawed study conducted by a company retained& z: c2 {5 [% F- H7 [- M
by Toyota's lawyers."
0 [. c$ N5 ~: K0 J; m# `Lentz apologized anew for the company's slow handling of
1 e2 G& b0 s2 H& ^problems. "We have not lived up to the high standards our' B* Q( R! _! d% ?# i
customers and the public have come to expect from Toyota," he& _- k# l7 N$ G7 [8 B
said.
: u; z2 y/ ?/ ^' s$ h"Put simply, it has taken us too long to come to grips with) I. j8 A+ e- N9 h5 J2 y* g% h( @
a rare but serious set of safety issues, despite all of our' K! P2 I9 j1 y
good faith efforts," said Lentz, president and chief operating6 j# L1 x X1 {1 q: m7 E/ h' }
officer of Toyota Motor Sales USA. Inc.1 Y: I) u- ~" f( A: u
Separately, among hundreds of Toyota dealers lobbying9 o, @, q# C/ q* M8 ~ b
members of Congress Tuesday, there seemed to be widespread
; ~8 E7 T0 E! `6 Orancor toward a federal government they view as picking on the
" C+ x7 Z# Z4 K( qautomaker, at least in part because of the government's
9 F E3 P# N- L; n; j) ~. Xinvestment of billions of dollars in General Motors and
6 f( ^3 w1 I4 }0 H( N8 WChrysler.6 Y9 S! n3 U- b O: {* h) ^( I1 \
"That's hard for me as a citizen to understand why my tax
0 `7 ~. v' @/ g0 tdollars are going in that direction," Paul Atkinson, a
$ I& q$ C+ m/ t7 }! I x/ KHouston-area Toyota dealer, said at a news conference that also
; {# U( M# \1 @served as a pep rally for the visiting dealers. "To compete8 w j0 g. ~8 v6 l0 f& @
with the government as an individual entrepreneur is pretty, W+ V3 L* M. ~# ^; q
tough."8 m; R V3 e' I
---
2 a" j' M O. r0 Z% ]Associated Press writers Alan Fram, Stephen Manning and Tom
1 k- H: B! r( h4 `Raum in Washington and Tom Krisher in Detroit contributed to
* \# q \. |& i) q4 @6 ythis story.
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" l$ I( ^! P: Z( z8 j5 A-0- Feb/23/2010 21:04 GMT |
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