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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, O6 E) G0 Y* A& Y/ ABy LARRY MARGASAK and KEN THOMAS
: b& h; P- |# r5 wWashington (AP) -- The president of Toyota's U.S.1 ~# r. _4 r5 H9 _
operations acknowledged to skeptical lawmakers on Tuesday that
0 Y i0 W0 _, q3 b* ?the company's recalls of millions of its cars may "not totally"& U/ {1 G6 x( B) e
solve the problem of sudden and dangerous acceleration.
5 U0 F' B, G5 H/ @"We are vigilant and we continue to look for potential2 s! C5 k( X& B1 t2 l ~
causes," Toyota's James Lentz told a congressional panel.7 O# P$ e. d4 M
However, he repeated his company's position that unexpected+ m- H8 S: _$ ]$ R) P/ h2 V0 n
acceleration in some of the company's most popular cars and: g& h- X+ [$ K9 m. G
trucks was caused by one of two problems -- misplaced floor$ Z1 h) j) O: y; \# g
mats and sticking accelerator pedals.6 m$ r! V/ [9 \. k$ ~4 A
He insisted electronic systems connected to the gas pedal
* Q& D) k' h4 |8 Vand fuel line did not contribute to the problem, drawing sharp
4 A K4 E2 U3 |( ycriticism from lawmakers who said such a possibility should be) Q+ ~& l# ?+ ~, ]0 J- O8 V4 _2 \
further explored -- and from a tearful woman driver who could
: b" V. O* o9 z7 h) H* Wnot stop her runaway Lexus.
; `- V% P M5 L$ F"Shame on you, Toyota," Rhonda Smith, of Sevierville,
, m" j8 o6 \' [Tenn., said at a congressional hearing. Then she added a second
6 B4 F3 S$ p) J* N9 U& I2 e& U _# w"shame on you" directed at federal highway safety regulators.
0 i4 h* e4 G, l8 X/ X8 ?/ C3 eTexas Republican Rep. Joe Barton cautioned his colleagues
8 z! g9 O( _$ t* y7 Y+ Qearly in the hearing against conducting a "witch hunt" and said* R0 S4 j; d$ a5 z; D
"We don't want to just assume automatically that Toyota has
; L. `' p) H. S/ S; \" k$ kdone something wrong and has tried to cover it up." But midway+ v; ~; w' W( r
through Lentz's testimony, Barton said of Toyota's
+ C. r7 s3 A: a# \! _0 oinvestigation of the problems: "In my opinion, it's a sham."" { e _. L. h5 }3 x
Lentz said the company had not completely ruled out an
& `- o7 f% t, D( k& relectronics malfunction and was still investigating causes of
, E5 H$ M5 A* d# a( p2 sthe sudden acceleration. Still, "We have not found a
# J5 D4 t* S1 Q# @: @malfunction" in the electronics of any of the cars at issue, he
1 C i; k% }1 _4 p% T; Qsaid.
d# H* r( ]( W8 K3 h3 cAs to Smith's harrowing story, "I'm embarrassed for what x- Y- e: A- G1 o8 h
happened," Lentz said. "I want her and her husband to feel safe3 K& n0 V$ L! [' q
about driving our products," Lentz said.4 h3 j. b$ g: N" [* w0 S/ A6 p
Three congressional panels are investigating Toyota's7 u8 n( y# l& H+ o1 f; E
problems, which affect a huge number of Americans. Toyota has7 x: m, h; p5 a
recalled some 8.5 million vehicles worldwide -- more than 6
; p) m7 e& A) Z# a7 V) i+ G# Cmillion in the United States -- since last fall because of: A9 Z4 {. D6 \! b7 \
unintended acceleration problems in multiple models and braking1 i# k7 I- {% m# h
issues in the Prius hybrid. It is also investigating steering
1 ^/ U! ]$ k7 ~: j" k& Bconcerns in Corollas. People with Toyotas have complained of
( T* W' b% \/ v5 T& k7 J5 {% ^their vehicles speeding out of control despite efforts to slow
$ y$ }" T4 |$ u fdown, sometimes resulting in deadly crashes. The government has# S' i9 S/ \7 G% O
received complaints of 34 deaths linked to sudden acceleration8 n% M6 T1 Q! Q/ V# k0 J
of Toyota vehicles since 2000.
4 T, i8 X% G. G; T5 B% ]Lentz, who choked up while discussing the death of his own
u0 {/ w) r7 L7 E$ S+ d6 _6 f* Dbrother more than 20 years ago in a car accident, said he8 Y0 y9 I& p/ a# P# G1 b6 u n: C
understood the pain.
5 S: C) I9 G" N6 i- }"I know what those families go through," he said.
! t" J* |, m% M* ]4 `8 }, ?Lentz has said in the past that he was confident Toyota's
; |3 E# z! l4 T! ]fixes on the recalled vehicles would correct the problems., m6 w8 I8 G' @ n( n% }7 R% z
But when pressed by Energy and Commerce Committee Chairman9 Z4 }* V4 _: z3 @% L# e
Henry Waxman, D-Calif., on whether the two recalls Toyota put
" A; i w1 C: }( ]. u1 lin place to deal with the issue would completely solve it,
9 C; U' P- T8 j9 ELentz replied: "Not totally.") Z6 x/ u0 c) m" u1 g
Still, he said chances of unintended accelerations were: Y/ K1 o& A* s! h& E
"very, very slim" once the recall was complete. Lentz also said4 l5 ^ `- M+ ]& @% d3 d) I
Toyota was putting in new brakes that can override the gas& D1 [4 z. Z& W" _; b$ K6 T$ a
pedal on almost all of its new vehicles and a majority of its6 _4 T" T& _7 c+ x2 P" I5 A
vehicles already on the road.9 c# f- A8 ~ C0 B% O
Meanwhile, Toyota president Akio Toyoda, who will testify% y+ m& a* g0 w
before a separate panel on Wednesday, said he took "full
9 c, G. p8 {0 _4 a( C" w1 oresponsibility" for the uncertainty felt by Toyota owners and, U; U% T- n8 D m, A
offered his condolences to a San Diego, Calif., family who were
6 W0 s2 _4 z1 m6 W" [. ]% Nkilled in late August, reigniting interest in the problems.
. x2 }- t2 X0 C: f"I will do everything in my power to ensure that such a$ s, R0 w+ F l$ C
tragedy never happens again," Toyoda said in prepared testimony
: K5 D3 f/ c# h/ X. H- Gfor Wednesday's hearing to the House Government Oversight
, W0 ]# K; w p! Y+ b9 FCommittee. "My name is on every car. You have my personal0 O8 `# U* v: _4 E
commitment that Toyota will work vigorously and unceasingly to; e3 B2 `! t$ H- W
restore the trust of our customers."9 F7 u1 x5 X$ K) h
Lawmakers heard a brief, but riveting, deion from# z% J/ X N$ ? R: Z
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
) N! p. [5 v, b$ v2 ^3 fzoomed to 100 miles per hour as she tried to get it to stop --
. |, c3 q9 R+ t" X0 g. s" W8 Nshifting to neutral, trying to throw the car into reverse and) d: Z3 O$ ^4 n6 x
hitting the emergency brake. Finally, her car slowed enough
% b" b6 [; f+ q+ W$ ythat she was able to pull it off the road onto the median and
K$ @( F6 S4 ^turn off the engine.0 t7 ~. W# @$ m& F8 B& w7 G P
Fighting back tears, she described her nightmare ride of7 V4 {* ?5 g. ~7 C% K x
October 2006, calling it "a near death experience."0 |" \: X# m8 Y8 a0 }) f
"After six miles, God intervened" and slowed the car, she; U; _; k! J; b% h" Z
said. She added that it took a long time for Toyota to respond
7 I1 \/ S; p) U- r/ V* u6 g1 R& O" w2 ito her complaints./ s' B5 z- F& g+ v2 t
In an often contentious full day of testimony, lawmakers
+ i; p$ c2 X2 Yreturned again and again to the question of whether electronic. G" g0 c% ~1 P1 {
malfunctions may have contributed to the speeding cars.
/ J+ Q6 o1 p. \, l"We are confident that no problems exist with the electric& @6 K: |, |0 s6 p& q
throttle control system in our vehicles," Lentz said. He cited
. f/ v- L# J# g) N3 B6 ~1 M0 W1 _"fail-safe mechanisms" in the cars that were designed to shut1 |+ F, H- x7 R& G
off or reduce engine power "in the event of a system failure.": o: k: H: i1 H9 j" D/ R* M3 z
Transportation Secretary Ray LaHood told the panel in7 M& u; I; i, ~) i! f
prepared testimony that possible electronics problems were
, I$ C% D* r6 M$ N Cbeing looked into by his agency. He said the company's recalls T. Q2 C& I( }0 _* F l
were important steps but "we don't maintain that they answer+ T" A+ Q+ Z" Y/ g8 J; ^
every question."
" W' H2 I1 K$ W+ m# K0 l2 M! F! DToyota hired a consulting firm to analyze whether' e6 _' C$ ?) n% {- A
electronic problems could cause unintended acceleration. The0 a* Q3 @8 G6 d8 U. K* P' F
firm, Exponent Inc., found no link between the two. But
9 O# V# L8 O. @8 Bcommittee investigators said the testing studied only a small
: I/ Y' |& i4 [6 znumber of vehicles% R# v& K [7 U! R) f& p
Tracking down an electrical problem can be far more7 A5 X% z5 ?# i% x$ l+ ~
difficult, expensive and time-consuming than finding a
* a6 T- t2 Y, |$ k% J6 Y2 V: ymechanical problem. Electrical problems can have more than one/ l+ I5 t$ @) }3 X3 \4 I6 L
source, and they can come from inside or outside the car.
, ?' V' |8 o* o% t; @Mechanical problems often leave clues such as physical damage,3 U/ D, F$ _. N3 I1 j) ^
where electronic troubles can be hidden in software or leave no
7 u4 T6 f r1 M8 ?3 M1 q* i5 Ftrace at all.
& p( u/ ?. |2 N: `7 e! nHouse investigators who reviewed Toyota's customer call* R1 a6 D/ x& F8 L3 I, @& Q8 t7 v
database found that 70 percent of the complaints of sudden0 h" H3 y& P* z" f) X7 k
acceleration were for vehicles that are not subject to the7 ^" G! p% g2 o2 L" m! s
recalls over floor mats or sticky pedals.& V0 v4 ^+ S. h4 g0 H% h
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,- W! W4 Q. n2 j
said Toyota "misled the American public by saying that they and( } [, R; N4 _( s6 {
other independent sources had thoroughly analyzed the
+ Z4 E% |7 g* v, d. U8 X+ C1 kelectronics systems and eliminated electronics as a possible
0 ?2 c: R9 C5 |cause of sudden unintended acceleration when, in fact, the only4 j' h( y. I- i' n7 [. }9 V3 E7 g
such review was a flawed study conducted by a company retained
( Y% t' s; ^( @by Toyota's lawyers."
* M( T7 m3 { s% l. n7 zLentz apologized anew for the company's slow handling of2 Y' \, c' O' M' S3 N
problems. "We have not lived up to the high standards our* j2 n5 y* r! u
customers and the public have come to expect from Toyota," he
1 A. l- O0 T) n qsaid.
. }2 ~/ {) W- x1 d9 y& P# o ^"Put simply, it has taken us too long to come to grips with
1 `0 F' H/ Z6 K% Z/ P# D* `a rare but serious set of safety issues, despite all of our
( Z6 N1 d. l* N2 r( V3 A2 }good faith efforts," said Lentz, president and chief operating
/ `! D4 W) E; w, E( L! uofficer of Toyota Motor Sales USA. Inc. l& t% P9 v0 N& W/ q
Separately, among hundreds of Toyota dealers lobbying
9 y; i$ O1 w) h7 d' ~+ }; Wmembers of Congress Tuesday, there seemed to be widespread
6 [3 e) S) y5 h; ^3 Brancor toward a federal government they view as picking on the5 K1 N1 t+ `, }' ?7 m# G/ H) g% c
automaker, at least in part because of the government's
8 _" @8 g. t2 r1 v( ]) y2 d& }investment of billions of dollars in General Motors and9 U& v) B5 ]- J& N) c1 e
Chrysler.1 p. ]1 D( u* p1 V
"That's hard for me as a citizen to understand why my tax
' y2 P4 |! I v; \dollars are going in that direction," Paul Atkinson, a
" x0 j5 ]2 j: o9 H- DHouston-area Toyota dealer, said at a news conference that also6 {: R( Q& ]: z8 D" @) Y+ X$ i
served as a pep rally for the visiting dealers. "To compete
( L- r' @* x6 E" xwith the government as an individual entrepreneur is pretty
& ]- K7 V7 X1 d2 Ltough."
3 L( m+ _! }) |* p8 f$ N! X" P. `---4 e4 g% q$ m& r. L6 X" N
Associated Press writers Alan Fram, Stephen Manning and Tom
+ Z# t6 m- C: L' P- y% h D0 |& ]Raum in Washington and Tom Krisher in Detroit contributed to
/ g( S0 `- ?9 l5 O& k# [. ithis story.
/ D, [% y/ L; Z" `+ X) C! m. u/ @4 ?9 b. P. p) U( U
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