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丰田承认换踏板不一定能全部解决加速问题
3 [, ]. h' C4 T2 A' x9 l: P( y) W% gBy LARRY MARGASAK and KEN THOMAS$ c* z" @( b( b2 y* f3 G
Washington (AP) -- The president of Toyota's U.S.$ m, e/ K% ?6 |4 k$ ^
operations acknowledged to skeptical lawmakers on Tuesday that" n$ P/ X- Z- C
the company's recalls of millions of its cars may "not totally"1 r) D2 d2 e8 h8 ^. l0 `
solve the problem of sudden and dangerous acceleration. f% Q0 p6 @. Q+ ]1 k, ]
"We are vigilant and we continue to look for potential! ]7 H1 G8 X9 f
causes," Toyota's James Lentz told a congressional panel.
q P p2 r' [& L& iHowever, he repeated his company's position that unexpected
5 x0 Q% ]5 e' k; S" O4 X2 Tacceleration in some of the company's most popular cars and8 O! N. |, A# q4 z3 C
trucks was caused by one of two problems -- misplaced floor
, x6 u5 X( L9 a- A: }mats and sticking accelerator pedals.# C, Q/ X4 @4 L N& X7 [* d& c+ N
He insisted electronic systems connected to the gas pedal! `+ g* ~' ]" P g8 `& g
and fuel line did not contribute to the problem, drawing sharp
7 {/ `$ {/ {3 D# d$ X5 Hcriticism from lawmakers who said such a possibility should be
$ ~2 N1 [9 R7 cfurther explored -- and from a tearful woman driver who could
! T' _+ e. P( C9 rnot stop her runaway Lexus.% `- P% k+ p3 w+ J _1 `/ f
"Shame on you, Toyota," Rhonda Smith, of Sevierville,# ]6 {! S- U+ Z6 l* q9 o# |% @4 O
Tenn., said at a congressional hearing. Then she added a second
5 u T8 V9 K$ @! j1 | D' W- B"shame on you" directed at federal highway safety regulators.
7 o8 _, H% [9 M3 t$ ?Texas Republican Rep. Joe Barton cautioned his colleagues6 y m P* a1 H6 T; ?' C1 T
early in the hearing against conducting a "witch hunt" and said" |+ a8 t( [- k Q
"We don't want to just assume automatically that Toyota has* C* {9 T: ^, K1 \* Y( T+ f
done something wrong and has tried to cover it up." But midway
0 R# c4 ~0 G0 Y$ F$ M( Xthrough Lentz's testimony, Barton said of Toyota's
7 [ E" j+ e4 X, ]3 e% Minvestigation of the problems: "In my opinion, it's a sham."
1 k: Z. W9 t& N2 y9 Q$ WLentz said the company had not completely ruled out an# | t$ V( H8 ^9 f% E! ^; S7 K
electronics malfunction and was still investigating causes of
8 u" ~9 T# l" u) P/ Q* Zthe sudden acceleration. Still, "We have not found a
, \: _! l1 S2 k/ Bmalfunction" in the electronics of any of the cars at issue, he7 f7 z8 u5 N* k
said.
5 U' R5 q1 i( FAs to Smith's harrowing story, "I'm embarrassed for what
/ ]$ f4 n. S! H+ f5 A8 D, hhappened," Lentz said. "I want her and her husband to feel safe' ]7 M. l% M0 }, ?: o
about driving our products," Lentz said.! i# N/ G+ h/ l; s9 g, Z
Three congressional panels are investigating Toyota's& c( }4 T3 J" v' P( e& [
problems, which affect a huge number of Americans. Toyota has
7 M( C2 E# z, i5 q! l* \0 Rrecalled some 8.5 million vehicles worldwide -- more than 6
0 H+ u4 a, F7 I' R1 ]) U ^million in the United States -- since last fall because of
% S3 o" { k" ounintended acceleration problems in multiple models and braking$ Z7 m2 w9 O' I5 E0 w) d
issues in the Prius hybrid. It is also investigating steering
8 _2 j V% Z. X( econcerns in Corollas. People with Toyotas have complained of: u/ u3 p* A0 W$ H/ f! k6 N& w- O
their vehicles speeding out of control despite efforts to slow- }/ C6 d$ _7 \3 v* t- T
down, sometimes resulting in deadly crashes. The government has
- V* W$ g4 N3 Jreceived complaints of 34 deaths linked to sudden acceleration
& z2 ~- M" x$ M/ W' lof Toyota vehicles since 2000.
5 n7 e/ [6 m: }# O5 G) e8 |' ZLentz, who choked up while discussing the death of his own
- f+ U9 Q3 S. `) F4 J: }# wbrother more than 20 years ago in a car accident, said he5 c. M* A: J6 Y5 g, ]
understood the pain. w* `& X5 Q& v! q, e" }. [
"I know what those families go through," he said.
5 p2 z; U# b9 }0 @, [4 K2 PLentz has said in the past that he was confident Toyota's
) T @2 v/ D; h. S( }, p) O9 G. Gfixes on the recalled vehicles would correct the problems.
2 r8 V& q9 ~5 e) p& `+ LBut when pressed by Energy and Commerce Committee Chairman
/ z, ^' d' ?9 K$ H* k2 T KHenry Waxman, D-Calif., on whether the two recalls Toyota put
l* i: p4 a: ~7 e# ?in place to deal with the issue would completely solve it,
' e* {, l4 P% A% v1 i l. ?Lentz replied: "Not totally."
! s3 K$ |( ]4 `) ^: [Still, he said chances of unintended accelerations were
8 n5 u) F& r+ V4 [! ?0 X, @"very, very slim" once the recall was complete. Lentz also said
1 P8 D5 W; Z3 {* z1 P! F8 VToyota was putting in new brakes that can override the gas
% N' B6 ]% w* C+ p- O# ]% Q7 Spedal on almost all of its new vehicles and a majority of its
7 [' h- U7 K& t# {2 Y9 Y; lvehicles already on the road. M% J3 u9 C: x( x3 c- t) Z
Meanwhile, Toyota president Akio Toyoda, who will testify# K: H7 b& _' `8 L0 p* X
before a separate panel on Wednesday, said he took "full3 H t) D! \% S5 `% J. o+ f' U8 @
responsibility" for the uncertainty felt by Toyota owners and( a" i: j; L. S, y1 }7 l5 r
offered his condolences to a San Diego, Calif., family who were4 [( W/ [7 C8 `# p2 i
killed in late August, reigniting interest in the problems.+ b+ n. t" a+ H
"I will do everything in my power to ensure that such a8 }9 S, F2 H. w# U, Q. `
tragedy never happens again," Toyoda said in prepared testimony
. X3 ^, H$ i$ }/ |# efor Wednesday's hearing to the House Government Oversight
* l( N& e' R2 m }8 S3 l9 K. G) @Committee. "My name is on every car. You have my personal1 m' D' ` c2 U
commitment that Toyota will work vigorously and unceasingly to
: m0 a V3 ^8 t; `! x- f: [restore the trust of our customers."
V* S' q2 e/ Y, g7 z3 I: Y8 lLawmakers heard a brief, but riveting, deion from
$ B' e, x! @7 E) I' cSmith, the Tennessee woman whose Toyota-made Lexus suddenly
! @/ ]; \" I( j: c/ dzoomed to 100 miles per hour as she tried to get it to stop --* S& F3 [1 o2 S9 z+ |' C- r
shifting to neutral, trying to throw the car into reverse and
P& ^9 Z5 N8 _4 z3 nhitting the emergency brake. Finally, her car slowed enough6 [5 X( i4 p$ J% i# a: a* L
that she was able to pull it off the road onto the median and
0 y9 Q7 s6 Z" Q+ I& f$ }2 xturn off the engine.
$ s/ p, p3 r+ g0 {: o+ R; L( G/ a) VFighting back tears, she described her nightmare ride of
' F; l7 _8 G+ Q: \6 Y( `% S, [5 I9 @October 2006, calling it "a near death experience.") Z1 H- i2 T l; i- \2 B
"After six miles, God intervened" and slowed the car, she
- D/ h& @' n: T: ?# P* }1 lsaid. She added that it took a long time for Toyota to respond6 u' Z8 j' @; C9 }1 e2 B2 d* ^; s
to her complaints.' R& R% t, Y/ \
In an often contentious full day of testimony, lawmakers% G( W3 L4 Z) N" |7 u5 @$ M; S* {5 k! ?
returned again and again to the question of whether electronic: _; G ~) U) N7 c& I
malfunctions may have contributed to the speeding cars.* F$ h0 _! V; F1 Y' ]- G
"We are confident that no problems exist with the electric _5 N( q% b, t6 J. S; I k
throttle control system in our vehicles," Lentz said. He cited
- R3 D% x/ ~; S5 ?"fail-safe mechanisms" in the cars that were designed to shut2 E% w4 X! |) B+ S6 H
off or reduce engine power "in the event of a system failure."
" n- m" j- i7 z: Z: STransportation Secretary Ray LaHood told the panel in
# `( y/ X. M! C! v8 |prepared testimony that possible electronics problems were
7 E6 c j: A( s5 a) Q3 L5 k* fbeing looked into by his agency. He said the company's recalls
7 l) R4 H. W! [9 ]3 r: Ewere important steps but "we don't maintain that they answer X: g5 [9 X+ X& f8 Z$ b
every question."2 \* a8 p) z* c0 s) X
Toyota hired a consulting firm to analyze whether1 l0 V5 T0 E+ C& }3 j7 e" r
electronic problems could cause unintended acceleration. The
" J0 F* {8 i" }0 d/ r0 j! _ i8 zfirm, Exponent Inc., found no link between the two. But, h* ?' W7 ]& x2 }+ ?4 o$ h
committee investigators said the testing studied only a small
& N9 |6 Z$ Q; `5 N9 Rnumber of vehicles1 L& v% d9 J0 Q+ e5 ~. o
Tracking down an electrical problem can be far more4 r! P& e$ ^( S" R1 j$ V" s
difficult, expensive and time-consuming than finding a- x) j- H/ o4 [: D: i H
mechanical problem. Electrical problems can have more than one
7 z* C& ?8 X& O0 U3 Asource, and they can come from inside or outside the car.
2 s9 ?, y5 Q; X" X$ ?. kMechanical problems often leave clues such as physical damage,+ J, W& K5 |5 n6 ~
where electronic troubles can be hidden in software or leave no. M( f t0 Y) Z6 e' W4 y9 O" ?) ?% ~. z
trace at all.
' S' L S/ K) f) {House investigators who reviewed Toyota's customer call
4 S/ H) _% l8 v5 y6 x, j5 v2 g# hdatabase found that 70 percent of the complaints of sudden
, A( R, A Z+ C: A0 w2 O" o6 M* Vacceleration were for vehicles that are not subject to the
0 G" I( X+ h% i# zrecalls over floor mats or sticky pedals.
6 U+ N6 I$ r0 eRep. Bart Stupak, D-Mich., chairman of the subcommittee,; c9 i d, J* W
said Toyota "misled the American public by saying that they and
6 R0 H# ^+ M, y9 Jother independent sources had thoroughly analyzed the
1 k: [: m% s; C# p6 melectronics systems and eliminated electronics as a possible
' |, Y" R+ N4 z9 u7 X% I$ l2 U) |cause of sudden unintended acceleration when, in fact, the only
0 q5 _& S) l; a* T0 f! jsuch review was a flawed study conducted by a company retained) |1 D; x- U/ ~( N
by Toyota's lawyers."
0 [6 Z9 f) L0 Y0 l8 eLentz apologized anew for the company's slow handling of
# f% t% ?% D, [& Y2 I( w' Y' zproblems. "We have not lived up to the high standards our6 N# f* E9 ^( t! X
customers and the public have come to expect from Toyota," he
" R$ @, ^' j; m/ l* t3 wsaid.3 o4 ]0 v! b7 r2 F/ b% i S
"Put simply, it has taken us too long to come to grips with
/ C6 x* m( H- P0 y* k. Ua rare but serious set of safety issues, despite all of our) _+ {; F: F' Z: {! U+ u: o
good faith efforts," said Lentz, president and chief operating; Z! X. F3 _4 r1 o7 A4 s# _
officer of Toyota Motor Sales USA. Inc.4 V7 U4 j& }3 C; b6 F% e
Separately, among hundreds of Toyota dealers lobbying% @/ _5 f- C5 R: y
members of Congress Tuesday, there seemed to be widespread
0 f# h* O9 g/ E; q' A9 Brancor toward a federal government they view as picking on the
5 o$ S: S3 L& V8 c# bautomaker, at least in part because of the government's' A$ D% Q1 v( A. f$ v1 O
investment of billions of dollars in General Motors and
( Y+ }/ e) Y7 {$ xChrysler.
) F! Z9 W6 U3 F9 U8 E2 H# O1 f"That's hard for me as a citizen to understand why my tax
& B: w7 S+ b0 u f0 q7 D) W9 bdollars are going in that direction," Paul Atkinson, a
6 ^6 x7 ]2 `) Q3 |1 E. c& DHouston-area Toyota dealer, said at a news conference that also
& E. c. y+ Z' A8 Yserved as a pep rally for the visiting dealers. "To compete1 J6 `& P& @1 j; P. a( V
with the government as an individual entrepreneur is pretty
8 y6 |, h. j4 c. [tough."
( ]" j3 S; n0 A# L* S+ J4 M5 c+ ^---4 _5 i0 J; p" S- @
Associated Press writers Alan Fram, Stephen Manning and Tom9 h2 N8 r* A3 L4 S2 k, D4 h
Raum in Washington and Tom Krisher in Detroit contributed to* ?- G9 U9 r9 r7 H; ]" ~
this story.. f8 N0 ?+ N; v% A, m
, J1 W, K6 @9 j% e0 P! e-0- Feb/23/2010 21:04 GMT |
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