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丰田承认换踏板不一定能全部解决加速问题
" ]5 j1 ~5 d7 @/ Z1 OBy LARRY MARGASAK and KEN THOMAS: R* x+ z& B9 }
Washington (AP) -- The president of Toyota's U.S.5 F) b; g4 \4 a0 \- i; b
operations acknowledged to skeptical lawmakers on Tuesday that& \7 `, R, A3 w+ a
the company's recalls of millions of its cars may "not totally"$ }' }1 V- v' L3 o1 W4 p- W
solve the problem of sudden and dangerous acceleration.
+ [$ b, B' F0 f+ |( F' f" D+ c"We are vigilant and we continue to look for potential5 g4 {2 {2 L. {, E8 {
causes," Toyota's James Lentz told a congressional panel.
9 g2 [8 Z7 D9 @ |However, he repeated his company's position that unexpected% _8 c; `+ h. W! G L5 a
acceleration in some of the company's most popular cars and0 b% l( M' {/ o6 I- }9 W6 C
trucks was caused by one of two problems -- misplaced floor
, {9 W8 `5 K% i8 P! C% smats and sticking accelerator pedals.1 }+ ?; J; G& O; m/ d
He insisted electronic systems connected to the gas pedal9 D2 Y0 m! P0 E- n9 j- E
and fuel line did not contribute to the problem, drawing sharp ~0 j6 T- e. k9 u) @+ A; w
criticism from lawmakers who said such a possibility should be
; I3 Z) H1 h% O) O) s/ l6 U9 M7 M" e Jfurther explored -- and from a tearful woman driver who could
2 W7 }. I. u$ H. O5 mnot stop her runaway Lexus.- {2 r, i0 C$ r% f% _
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
0 K8 l( U2 A: t$ `2 T* GTenn., said at a congressional hearing. Then she added a second# A4 u L/ B* Y+ |1 Z3 N
"shame on you" directed at federal highway safety regulators.% d( `5 }1 a3 \/ ~' L4 D
Texas Republican Rep. Joe Barton cautioned his colleagues
! w, P$ { | s; s( v- Nearly in the hearing against conducting a "witch hunt" and said9 Z# k' S/ `/ q
"We don't want to just assume automatically that Toyota has
3 u2 ?) D C0 W1 N% ^3 @: gdone something wrong and has tried to cover it up." But midway8 H7 q5 q$ x. {1 B3 H/ Q
through Lentz's testimony, Barton said of Toyota's
8 G# P- P5 [9 h( E. |2 Xinvestigation of the problems: "In my opinion, it's a sham."6 d; d6 \( q9 l0 D& ?
Lentz said the company had not completely ruled out an c6 Y Z. I5 o6 x9 J
electronics malfunction and was still investigating causes of
' o! i0 e+ n; ]1 j) Tthe sudden acceleration. Still, "We have not found a
% f. B7 H& ?# m. m! Hmalfunction" in the electronics of any of the cars at issue, he; \! L! M2 x* x& B# o! F: K
said.6 b9 P# i$ x K0 t: F
As to Smith's harrowing story, "I'm embarrassed for what3 i' ^* q& r# i* p" f/ R& B
happened," Lentz said. "I want her and her husband to feel safe
: \. C9 ~7 g/ U# Y. y9 }about driving our products," Lentz said., k3 G" w* e+ l
Three congressional panels are investigating Toyota's
% `- Y' f8 `' t, c7 |, n( r/ Gproblems, which affect a huge number of Americans. Toyota has. b2 P+ Q2 C& c' l- ?- p
recalled some 8.5 million vehicles worldwide -- more than 6* Z* G0 i t" ^0 H+ N/ z
million in the United States -- since last fall because of
$ L7 J, \/ }1 }unintended acceleration problems in multiple models and braking' y& V; ~* r) C8 x
issues in the Prius hybrid. It is also investigating steering
X* v2 c! Z4 S# ]$ Fconcerns in Corollas. People with Toyotas have complained of+ [! G, c; h) Y/ i2 }
their vehicles speeding out of control despite efforts to slow
" e# D% s: Y) G$ ?: D4 A# d. pdown, sometimes resulting in deadly crashes. The government has
R9 r9 L" O+ b+ q8 ]) a( L+ ^received complaints of 34 deaths linked to sudden acceleration
6 |, A& ]! L- L- |( j2 kof Toyota vehicles since 2000.
" r: a: c/ A% k4 s$ vLentz, who choked up while discussing the death of his own& A/ v2 `! m1 E/ t
brother more than 20 years ago in a car accident, said he
& Z, P. k8 Z+ r+ ~: l, Sunderstood the pain.2 w0 r" r r5 i o
"I know what those families go through," he said.
# Q( F5 R) O7 ]; |5 BLentz has said in the past that he was confident Toyota's$ A* ^6 G# _9 {7 i0 g
fixes on the recalled vehicles would correct the problems.
& h6 ]/ t: `. o7 x/ l2 B, y. _But when pressed by Energy and Commerce Committee Chairman
! |- x v' u, ^! k# \1 nHenry Waxman, D-Calif., on whether the two recalls Toyota put
: i- c8 A4 U" _9 q: sin place to deal with the issue would completely solve it,
$ c$ Q7 J8 ?# N+ LLentz replied: "Not totally."
, S3 l' x8 C, ]; HStill, he said chances of unintended accelerations were4 }; X2 U! y. U/ s
"very, very slim" once the recall was complete. Lentz also said1 y ?3 L6 y5 n# L- p9 F% [
Toyota was putting in new brakes that can override the gas
( U- u' V) G+ o; J7 l* ]3 P6 Mpedal on almost all of its new vehicles and a majority of its" l* i2 r8 `- g4 S# g/ I
vehicles already on the road.
( [9 K, [4 x+ @) \5 S$ v0 eMeanwhile, Toyota president Akio Toyoda, who will testify, M( \8 m0 I- l' i( L
before a separate panel on Wednesday, said he took "full
( L- n( `4 Z+ u0 @$ f3 Presponsibility" for the uncertainty felt by Toyota owners and
& c# p7 o1 x I- @- q: B# r1 N2 ^0 n5 Yoffered his condolences to a San Diego, Calif., family who were
$ V8 S# M( o6 P7 `killed in late August, reigniting interest in the problems.
! V0 `7 c. x+ g. ~* a; M"I will do everything in my power to ensure that such a/ k( R5 {* [" G: U6 b2 L2 p
tragedy never happens again," Toyoda said in prepared testimony- L a, B# a* r% v2 K
for Wednesday's hearing to the House Government Oversight
9 L8 E$ a; Q8 j* I; t2 R8 bCommittee. "My name is on every car. You have my personal
% S8 a" @: P2 |+ fcommitment that Toyota will work vigorously and unceasingly to
& l1 o/ A6 `$ prestore the trust of our customers."
6 V z1 \( L2 r# Y: ULawmakers heard a brief, but riveting, deion from
7 b$ V$ l' z uSmith, the Tennessee woman whose Toyota-made Lexus suddenly: f, W: U( k I& U l
zoomed to 100 miles per hour as she tried to get it to stop --9 T7 Q4 j- k V _: X* C9 Q
shifting to neutral, trying to throw the car into reverse and* |# j1 X) A( O" o, V8 z" l
hitting the emergency brake. Finally, her car slowed enough1 k6 y; P; r. h. c8 @0 w* M
that she was able to pull it off the road onto the median and( m4 K: ~' V+ |- w
turn off the engine.! {6 K/ y: e b W$ \1 G
Fighting back tears, she described her nightmare ride of" l# J+ N& _* w
October 2006, calling it "a near death experience."
: {( b% x/ r% v! J6 n( |, D- d"After six miles, God intervened" and slowed the car, she$ l4 ]/ w2 O6 B8 A" C% z* J
said. She added that it took a long time for Toyota to respond
: A2 p/ w. k; tto her complaints. N# H. R% m$ L
In an often contentious full day of testimony, lawmakers- [" w& S9 i/ l5 h$ x
returned again and again to the question of whether electronic
& [4 i" }1 d" E( V* _malfunctions may have contributed to the speeding cars.1 f" x* Q/ N( H* M' d& k" j
"We are confident that no problems exist with the electric
+ I, f" R! M' T' N; c. othrottle control system in our vehicles," Lentz said. He cited
7 k/ _- c8 X9 m! G }. N"fail-safe mechanisms" in the cars that were designed to shut$ H& N; }9 o: n) | T( w2 b$ n0 w
off or reduce engine power "in the event of a system failure."
7 V4 a- ~ C- G" }Transportation Secretary Ray LaHood told the panel in2 `; F( W8 u. i" {
prepared testimony that possible electronics problems were
2 g) u, q7 u M* O5 Sbeing looked into by his agency. He said the company's recalls
: |7 U( e( u5 ?8 M9 Y" ~( M$ _7 g9 Zwere important steps but "we don't maintain that they answer
A' F$ c7 O1 h+ z }every question."3 U# \4 `% ]6 t' i$ R* K
Toyota hired a consulting firm to analyze whether
& [# D1 I C# pelectronic problems could cause unintended acceleration. The9 u; \" S0 h) a" q
firm, Exponent Inc., found no link between the two. But1 [9 D/ H: M! |3 H, y$ }2 d1 E
committee investigators said the testing studied only a small
' A9 j6 t5 p2 I5 z- G9 E) unumber of vehicles
( e4 |1 j# o. ^( ]* x3 MTracking down an electrical problem can be far more. ^9 y- [8 R+ d8 w" d! v g. k
difficult, expensive and time-consuming than finding a( x& Z2 f `: d* s
mechanical problem. Electrical problems can have more than one9 m0 A1 X/ r' |! H- W
source, and they can come from inside or outside the car.7 V! L( D$ Y4 t7 o& X3 b
Mechanical problems often leave clues such as physical damage,- u* S+ |$ a; ]! d" E" m
where electronic troubles can be hidden in software or leave no
8 g& p& n; u0 |8 K! Q. f7 ?; S; Ftrace at all.. D/ g% A. t$ ?! n
House investigators who reviewed Toyota's customer call- o9 a& O) G" ?4 j$ I- G4 p2 M
database found that 70 percent of the complaints of sudden# `- Y+ a2 Y3 \) v9 s3 O2 K
acceleration were for vehicles that are not subject to the
3 s- N: N/ \/ ^, X( vrecalls over floor mats or sticky pedals.
/ f4 {8 Q' J MRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 o4 {5 Q' W9 a
said Toyota "misled the American public by saying that they and
; z6 P. F F9 ^' `2 Y: ~other independent sources had thoroughly analyzed the( z( X! s1 \' I0 s5 S8 g9 L
electronics systems and eliminated electronics as a possible @8 h: G6 }# G! C7 x& q, U
cause of sudden unintended acceleration when, in fact, the only
1 t& _1 X# ]: tsuch review was a flawed study conducted by a company retained0 o* J$ F. }) k) G. ]9 J. _9 L
by Toyota's lawyers."4 x% R7 _- P; \( u4 |
Lentz apologized anew for the company's slow handling of6 M1 }/ ?7 ~# y3 s$ s$ ^$ P
problems. "We have not lived up to the high standards our1 L1 ]: J* e- U L" T
customers and the public have come to expect from Toyota," he
/ y- Y5 e! z( `said.
- j% H! j# ` A, t"Put simply, it has taken us too long to come to grips with1 ~( j K( l6 `% j& z9 R
a rare but serious set of safety issues, despite all of our- N m7 I) @ W i$ n; f
good faith efforts," said Lentz, president and chief operating
' b( R% k# n' l1 Xofficer of Toyota Motor Sales USA. Inc.
2 l& X- p1 m6 h9 a# V! TSeparately, among hundreds of Toyota dealers lobbying
% d' ~2 x( H0 B; S8 ]- N1 emembers of Congress Tuesday, there seemed to be widespread' Q6 d# {, f4 ^/ Y; x7 u/ ~+ C
rancor toward a federal government they view as picking on the
6 m: c B) h; V3 x# w$ }: dautomaker, at least in part because of the government's
; @2 ~# w3 o/ dinvestment of billions of dollars in General Motors and
1 j" e7 Y! d5 i- {5 YChrysler.$ v6 D9 C, R- } V+ v0 M
"That's hard for me as a citizen to understand why my tax, s6 U1 O$ q G/ c
dollars are going in that direction," Paul Atkinson, a2 p& \% Q, _3 a* ?# ]2 J
Houston-area Toyota dealer, said at a news conference that also. Q0 ~# \( l: ~+ J3 u( ]8 y
served as a pep rally for the visiting dealers. "To compete
. q6 e5 M4 x- y$ O8 q2 M$ _with the government as an individual entrepreneur is pretty
9 e# N1 ~! m5 k& Ftough."2 D6 |) g8 O$ I7 L( L3 K# ~
---
$ \9 t- }8 N5 y$ nAssociated Press writers Alan Fram, Stephen Manning and Tom
6 D# @4 M- F8 H, H5 ORaum in Washington and Tom Krisher in Detroit contributed to
1 E' F2 ~8 V5 e4 Athis story. L# u* p4 h2 @+ s0 p8 P
6 y; b; f9 f: g. e
-0- Feb/23/2010 21:04 GMT |
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