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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
: \0 _# ]1 K y* @3 q; `By LARRY MARGASAK and KEN THOMAS
- E8 O( H$ K& ~Washington (AP) -- The president of Toyota's U.S.) q# A5 [0 g: G! `. A
operations acknowledged to skeptical lawmakers on Tuesday that7 |# t4 p1 W( H& Y2 P" M4 S7 B
the company's recalls of millions of its cars may "not totally"
) ~* G, ?1 M! p) \2 Jsolve the problem of sudden and dangerous acceleration.* q4 i! g" |% U4 Y$ O) q+ a* j
"We are vigilant and we continue to look for potential& T$ g, P: Q' T: A& [# y. e1 @. j
causes," Toyota's James Lentz told a congressional panel.
7 l; j4 v% E+ j9 P9 L+ VHowever, he repeated his company's position that unexpected
3 a# F# H# q$ ]acceleration in some of the company's most popular cars and
; j7 F7 K, Q; n1 ]/ xtrucks was caused by one of two problems -- misplaced floor! Q# ^! Q9 {9 H5 X& e$ Z
mats and sticking accelerator pedals.
; B1 I& T' a p) pHe insisted electronic systems connected to the gas pedal }/ c" j4 r+ v: k0 A& G
and fuel line did not contribute to the problem, drawing sharp
( G6 V1 e4 u2 m- [) c( wcriticism from lawmakers who said such a possibility should be
+ \ m4 k8 w! X& S5 |: c0 l, Gfurther explored -- and from a tearful woman driver who could7 p/ A' E2 D9 K/ y' w/ i
not stop her runaway Lexus.
7 g# [ I3 C1 j" V2 E"Shame on you, Toyota," Rhonda Smith, of Sevierville,
& a& {6 n8 Q Q9 d9 }Tenn., said at a congressional hearing. Then she added a second
, {! |! A2 E& t"shame on you" directed at federal highway safety regulators.; k2 a1 t! n1 ]9 L) u* b
Texas Republican Rep. Joe Barton cautioned his colleagues
6 Z5 [0 o2 R! ^8 C! o8 q7 K4 jearly in the hearing against conducting a "witch hunt" and said
3 z" F3 [6 s/ K- n$ q4 H"We don't want to just assume automatically that Toyota has
( B: V+ A+ r! J% D! F5 [done something wrong and has tried to cover it up." But midway8 a" f" k2 [! B. U5 j
through Lentz's testimony, Barton said of Toyota's
~8 E D: A8 T+ tinvestigation of the problems: "In my opinion, it's a sham."
+ S6 }# }' i. C2 `5 KLentz said the company had not completely ruled out an! A8 p+ l: F3 Z9 A, l% K
electronics malfunction and was still investigating causes of
; g# m- }$ T2 J9 Nthe sudden acceleration. Still, "We have not found a+ s; y6 W8 ^# F7 W: N W* ?
malfunction" in the electronics of any of the cars at issue, he
0 l* |7 I) |2 S* D( \( xsaid.
2 Z7 }7 a; g0 ?# P5 hAs to Smith's harrowing story, "I'm embarrassed for what
& Z; j3 |4 X8 u1 I* Y7 Zhappened," Lentz said. "I want her and her husband to feel safe
6 c2 @, e4 d6 _; `1 Q" h) ~& habout driving our products," Lentz said.
" L) i* o" s0 v( `1 ~+ N4 B3 i/ ]Three congressional panels are investigating Toyota's
9 e" o% C" a$ gproblems, which affect a huge number of Americans. Toyota has
# c5 D$ S% L$ F' t$ n: P( precalled some 8.5 million vehicles worldwide -- more than 6
- e5 ?& @( c( I; h; Imillion in the United States -- since last fall because of# J% q6 M& x; F) W8 `7 G
unintended acceleration problems in multiple models and braking5 {3 ?' Q( f' ^6 h8 i, i" Q
issues in the Prius hybrid. It is also investigating steering
, w9 C6 U* x5 |9 g2 [concerns in Corollas. People with Toyotas have complained of3 f" R4 l- [/ W+ X9 M7 ]) w
their vehicles speeding out of control despite efforts to slow" f; I3 P U: v" y& c0 I& ?& f1 c6 {- C
down, sometimes resulting in deadly crashes. The government has
% k* v, m& z0 m; nreceived complaints of 34 deaths linked to sudden acceleration: s! N: w: ^, P x; b
of Toyota vehicles since 2000.1 w- N$ G+ {1 n" r0 _9 G
Lentz, who choked up while discussing the death of his own
& P1 K$ j) |$ m. t l( V) ubrother more than 20 years ago in a car accident, said he! ?+ g9 `% k- K( X% d3 ~) E! {
understood the pain.
; U9 X& `& ` @, O2 ?& s3 ]/ ["I know what those families go through," he said.
% I% x) Y ^4 P0 T$ sLentz has said in the past that he was confident Toyota's
2 M5 Q9 R. w9 A& q6 d1 B, S' Q( r0 ~fixes on the recalled vehicles would correct the problems.8 j8 ]) x- P& J5 x
But when pressed by Energy and Commerce Committee Chairman
6 E6 z3 s9 F+ T3 B& Q- ~. PHenry Waxman, D-Calif., on whether the two recalls Toyota put& k0 l# Y2 S2 {
in place to deal with the issue would completely solve it,! e- B9 ^# g) L& ~- i3 w E
Lentz replied: "Not totally."
1 ]$ o& |% ~% I: q4 a8 U# n( J# vStill, he said chances of unintended accelerations were
G! _" Z4 y: E. y2 _: b* |* S7 J7 Z"very, very slim" once the recall was complete. Lentz also said
- N( d& d5 f4 r1 ?+ ]- X5 ]* ^Toyota was putting in new brakes that can override the gas( v3 d+ U; @7 c0 x, q
pedal on almost all of its new vehicles and a majority of its) Z- G- a. D7 ?3 }" m
vehicles already on the road.
- C, {+ N3 J8 l5 x6 NMeanwhile, Toyota president Akio Toyoda, who will testify% ^! F& [$ s* f8 c
before a separate panel on Wednesday, said he took "full
0 ]# Z& t* x) \* eresponsibility" for the uncertainty felt by Toyota owners and
( z, W+ }5 @1 {3 w+ ~" poffered his condolences to a San Diego, Calif., family who were& n9 ]* J+ t+ Q9 s
killed in late August, reigniting interest in the problems.! w' t9 G; K: v8 y( {/ @1 H# s' r
"I will do everything in my power to ensure that such a
) G) r7 o; k5 q% r9 |tragedy never happens again," Toyoda said in prepared testimony1 h- f1 B" S( E# S/ f. w+ r
for Wednesday's hearing to the House Government Oversight
$ \( ~ ^) o4 }5 q) LCommittee. "My name is on every car. You have my personal
# P# X' M) g* X: {commitment that Toyota will work vigorously and unceasingly to4 o9 M: ? ?& @, Z4 ]4 I
restore the trust of our customers."
- M0 U! l- h) C2 c4 T7 VLawmakers heard a brief, but riveting, deion from
" }4 H1 |& Y/ @* X- lSmith, the Tennessee woman whose Toyota-made Lexus suddenly
# p& P+ d1 r: v G7 ?2 F- Bzoomed to 100 miles per hour as she tried to get it to stop --. m) ~0 g3 r1 ~/ f
shifting to neutral, trying to throw the car into reverse and$ h y$ A* b+ M0 A( W0 Y. e6 d
hitting the emergency brake. Finally, her car slowed enough
$ I v+ @) l! {" Q5 p: O9 u+ H5 bthat she was able to pull it off the road onto the median and) @& Y& t0 G* d) s6 |3 \6 I
turn off the engine.
% r) q8 |) o! O. C" T' T- ~+ BFighting back tears, she described her nightmare ride of
1 |# B g9 n- t; ?3 e TOctober 2006, calling it "a near death experience."& o, |, L) D+ z( G5 }; k/ P8 z4 _
"After six miles, God intervened" and slowed the car, she" e8 U1 q8 I J7 Q/ H
said. She added that it took a long time for Toyota to respond0 a. V2 q) \' ~4 W1 X: Q, Y. Z" X
to her complaints.' B6 ~/ M4 G$ i0 J
In an often contentious full day of testimony, lawmakers
4 A2 V5 M6 |! H3 greturned again and again to the question of whether electronic
7 H$ @% R5 n9 X) y/ B4 l4 }( qmalfunctions may have contributed to the speeding cars.' _, a, n8 i) q+ L9 U
"We are confident that no problems exist with the electric8 C6 t( A. e+ ~2 {2 E: I0 ^$ A4 ^
throttle control system in our vehicles," Lentz said. He cited
! m! Y; \4 ]$ R) c9 B% M"fail-safe mechanisms" in the cars that were designed to shut
6 X& r4 Z8 K) F: zoff or reduce engine power "in the event of a system failure.": Y6 B$ U' @; d
Transportation Secretary Ray LaHood told the panel in5 h: O- _' k$ W; X. P
prepared testimony that possible electronics problems were
/ x& k3 l( z, m6 t- lbeing looked into by his agency. He said the company's recalls
+ l( |. q1 h1 L$ c. c6 l) L. Vwere important steps but "we don't maintain that they answer
/ s d' a3 w: ~2 {every question."
J* R0 {, L; f. E, IToyota hired a consulting firm to analyze whether
5 g" M- A o7 K- \electronic problems could cause unintended acceleration. The
& l1 C9 K4 q- K1 z. Zfirm, Exponent Inc., found no link between the two. But
9 ]* s% {) G. C1 N! ecommittee investigators said the testing studied only a small
Q9 e# G. S- Q2 Inumber of vehicles
! `6 W7 s6 ^5 f/ _# STracking down an electrical problem can be far more2 Y; Y4 x% y; O9 k
difficult, expensive and time-consuming than finding a) o& `( U5 x) r1 B
mechanical problem. Electrical problems can have more than one
( M- i! P) s6 I% H5 y3 Jsource, and they can come from inside or outside the car.
9 ?% R: M" ?8 j p8 mMechanical problems often leave clues such as physical damage,
' c3 D- a& B* Uwhere electronic troubles can be hidden in software or leave no8 n- n; [ R$ x. R
trace at all.: I" B2 w) E. x& _9 F& Z
House investigators who reviewed Toyota's customer call6 h3 r0 W: {. n9 `- k' Z% u* J
database found that 70 percent of the complaints of sudden# F. o# r2 ~4 c. N G+ a* i) I5 Z/ K
acceleration were for vehicles that are not subject to the# N" W3 |3 z6 Z
recalls over floor mats or sticky pedals.
4 [" X* C* d! ^, H7 G" s7 a. \Rep. Bart Stupak, D-Mich., chairman of the subcommittee,1 l+ Z( {- ?) [" t
said Toyota "misled the American public by saying that they and
; `+ [2 i q) R, F' e7 }9 [6 J' n6 l6 E/ wother independent sources had thoroughly analyzed the
: e' t4 U# M- ^" B, Delectronics systems and eliminated electronics as a possible
' B# Z" |4 [0 i$ N `5 Y f |& @cause of sudden unintended acceleration when, in fact, the only# W. H/ M3 Y, k( C
such review was a flawed study conducted by a company retained2 ^# |# B0 v- k5 |
by Toyota's lawyers."
" w* J( C6 }9 |! X2 Z7 I3 kLentz apologized anew for the company's slow handling of2 I4 i5 m, b- D* r" A: C
problems. "We have not lived up to the high standards our* ]" q* p, ^( G3 T
customers and the public have come to expect from Toyota," he2 ?4 m: ~$ C+ Q5 i+ K/ P8 x
said. K% H& x9 r# k: D/ D) S' K
"Put simply, it has taken us too long to come to grips with
. \: B! J; {2 k# E6 Ma rare but serious set of safety issues, despite all of our6 f# z0 _8 U9 ~5 {
good faith efforts," said Lentz, president and chief operating7 x4 r ?2 u2 s
officer of Toyota Motor Sales USA. Inc.$ A! `. e4 a7 J2 a# Y
Separately, among hundreds of Toyota dealers lobbying, i2 H+ [$ B+ C8 Y k, T
members of Congress Tuesday, there seemed to be widespread4 P5 E ]1 Y# H& r) Y1 j
rancor toward a federal government they view as picking on the
, c. b4 W' f. l0 q4 s7 J# n4 B' Sautomaker, at least in part because of the government's
+ W- [$ U- D" zinvestment of billions of dollars in General Motors and6 V. n; G6 l( d2 t6 u0 t
Chrysler.2 w3 l; y8 u" j& n# u: [+ |
"That's hard for me as a citizen to understand why my tax
& s$ G8 |& a1 Mdollars are going in that direction," Paul Atkinson, a
. w1 E+ X. H3 w! `2 P' QHouston-area Toyota dealer, said at a news conference that also
6 t* f- j4 r3 p, vserved as a pep rally for the visiting dealers. "To compete0 f5 l3 ]/ ~5 J- `! P: H
with the government as an individual entrepreneur is pretty
; V9 |! V" O8 q3 h* v' F# rtough."
" I( A4 r7 ~ w, Z) j9 n---! L0 K5 G' n9 u, B+ \
Associated Press writers Alan Fram, Stephen Manning and Tom2 Y$ U1 M) W( }! z- C
Raum in Washington and Tom Krisher in Detroit contributed to
) l! [# n! K7 e$ R8 |; N Pthis story.8 ~" a! W, K* e) p. E
# o' u4 g1 F! Z; t& \: S
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