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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
! r. \- |* j- L% A7 g/ TBy LARRY MARGASAK and KEN THOMAS+ z8 ^% ^- r3 y( ~. l$ k
Washington (AP) -- The president of Toyota's U.S.( X4 }, W% f+ \7 F; t/ ~; @) {' M
operations acknowledged to skeptical lawmakers on Tuesday that
' u1 N+ B9 Z3 P5 u" ?) ^7 z8 ]3 A' Jthe company's recalls of millions of its cars may "not totally"
% b* k$ J) U- P- hsolve the problem of sudden and dangerous acceleration.
) `1 g1 Y% M5 Y! o2 f"We are vigilant and we continue to look for potential
; \4 F: D7 U( }causes," Toyota's James Lentz told a congressional panel. p& c% ^! C z) D1 i/ W/ e ^ ^4 S( e5 S
However, he repeated his company's position that unexpected6 w* {) @+ [( K1 U
acceleration in some of the company's most popular cars and9 Q' s9 V# y9 n& Y$ m% v' C
trucks was caused by one of two problems -- misplaced floor
% l- Q+ v9 U( P; Dmats and sticking accelerator pedals.7 S- z0 \; ^4 ], G3 q
He insisted electronic systems connected to the gas pedal5 F7 a" s- A- H5 o
and fuel line did not contribute to the problem, drawing sharp
8 Y4 N. B, M. k r! G l3 rcriticism from lawmakers who said such a possibility should be7 [' {8 h5 d7 a _
further explored -- and from a tearful woman driver who could
1 ^, J* h6 D2 A: [3 X onot stop her runaway Lexus.
$ p0 F5 S# Z5 x5 b8 b4 V0 I"Shame on you, Toyota," Rhonda Smith, of Sevierville,
6 ^0 W. d% Q5 G- m1 ~Tenn., said at a congressional hearing. Then she added a second7 v6 I A- ^6 @2 h* ^$ m
"shame on you" directed at federal highway safety regulators.2 g" d2 c1 y; h0 w9 S, y0 ^0 ]+ Z
Texas Republican Rep. Joe Barton cautioned his colleagues
s8 y2 c1 E4 e, u2 J, P* Aearly in the hearing against conducting a "witch hunt" and said
( N! b" u8 H+ V: t6 P"We don't want to just assume automatically that Toyota has
* a4 D$ t9 x7 B% i+ c+ M4 y: Tdone something wrong and has tried to cover it up." But midway
1 o! g% s7 I2 ?, Othrough Lentz's testimony, Barton said of Toyota's& o" J* _1 Z/ w2 Z, u6 Q
investigation of the problems: "In my opinion, it's a sham.". g; V2 P: d" ?/ V3 m8 j1 X" P
Lentz said the company had not completely ruled out an" z4 t, } g7 j
electronics malfunction and was still investigating causes of
2 c2 H' F5 ^# W2 @2 Xthe sudden acceleration. Still, "We have not found a
7 f: v$ g2 {8 j) r" w( q. \malfunction" in the electronics of any of the cars at issue, he; v& ~* `3 ]# [: t
said.
! P) ^! O h3 Q( Z$ O" xAs to Smith's harrowing story, "I'm embarrassed for what- [, V7 t8 c6 x( A: c6 S8 m
happened," Lentz said. "I want her and her husband to feel safe+ x- S! S v' ~% Z
about driving our products," Lentz said.
7 D1 L+ {, _& [- m% sThree congressional panels are investigating Toyota's' Q# }9 v8 w5 {& N
problems, which affect a huge number of Americans. Toyota has
6 Q7 |# E7 E6 U: J# orecalled some 8.5 million vehicles worldwide -- more than 6- q4 X+ y7 g; K$ t# t0 y
million in the United States -- since last fall because of( B6 F8 v$ [* j- `' b
unintended acceleration problems in multiple models and braking
2 U, n- \: V5 M7 w1 F& `3 L/ F# `issues in the Prius hybrid. It is also investigating steering
. K! @- a# O( o; _$ cconcerns in Corollas. People with Toyotas have complained of: a. b w% e: S& g1 B% S' f$ f
their vehicles speeding out of control despite efforts to slow) ~/ g' F; D8 y" ~" E! L- m! k) B
down, sometimes resulting in deadly crashes. The government has
7 |6 Y% ?1 T/ N' N; n4 i' Mreceived complaints of 34 deaths linked to sudden acceleration
% F& T# z6 m: d8 w/ _. nof Toyota vehicles since 2000.
$ ^7 i s% {% E- a1 l. j; [Lentz, who choked up while discussing the death of his own# p2 q6 E5 T0 F( s
brother more than 20 years ago in a car accident, said he
& |0 X+ X$ g; I& `understood the pain.5 G, z! r- C% B' z( n9 u
"I know what those families go through," he said.3 C9 P9 _# [+ ^& ~) H2 M% [4 t
Lentz has said in the past that he was confident Toyota's" O! P* o! Y7 D
fixes on the recalled vehicles would correct the problems.# P$ u7 C1 @3 k, P: Z
But when pressed by Energy and Commerce Committee Chairman
( }: ?" W9 i; F; h' M8 B2 BHenry Waxman, D-Calif., on whether the two recalls Toyota put
9 S1 V) n# e. h- J$ Jin place to deal with the issue would completely solve it,
0 G$ B) Z5 _" U3 VLentz replied: "Not totally."' [: h q( v* C3 K' [& K, ~" U
Still, he said chances of unintended accelerations were
9 ]9 M. g' a- m6 N1 H"very, very slim" once the recall was complete. Lentz also said4 g9 D* L) L/ e8 `( }4 _7 Q
Toyota was putting in new brakes that can override the gas7 h7 M. F7 E8 w8 b* t5 |
pedal on almost all of its new vehicles and a majority of its# j F# o4 ?9 R0 C5 ?7 H
vehicles already on the road.' F2 w8 x* v, ^; T7 F- J8 F( T
Meanwhile, Toyota president Akio Toyoda, who will testify3 Q% S, S/ n+ I0 z( j: \; U- g
before a separate panel on Wednesday, said he took "full `- l5 ?- R: m. c
responsibility" for the uncertainty felt by Toyota owners and
2 D, B6 u; T4 Ioffered his condolences to a San Diego, Calif., family who were8 J3 o! S# f9 v& ~/ {
killed in late August, reigniting interest in the problems.
1 w- O/ C+ \3 ~- W"I will do everything in my power to ensure that such a
4 ] l* [5 Y& [" J* y; dtragedy never happens again," Toyoda said in prepared testimony
) ~4 Q U* q- |! ifor Wednesday's hearing to the House Government Oversight# \& n+ Z: o d* I$ c
Committee. "My name is on every car. You have my personal
" P7 R/ |/ W3 y5 O9 T4 ?. mcommitment that Toyota will work vigorously and unceasingly to3 c6 Y" y- X2 D) E! w
restore the trust of our customers."2 G3 O% A }9 n: G2 C
Lawmakers heard a brief, but riveting, deion from
; q( e" L0 m5 a& |1 N( FSmith, the Tennessee woman whose Toyota-made Lexus suddenly
' x3 o) J, Q6 v: [8 V6 L5 [8 {! lzoomed to 100 miles per hour as she tried to get it to stop --5 x0 v! U& v, G D6 J' I
shifting to neutral, trying to throw the car into reverse and
1 D9 d6 b- H n, W; a- khitting the emergency brake. Finally, her car slowed enough. X! N6 h @; o9 k; T |) z+ z
that she was able to pull it off the road onto the median and
9 G4 U/ V2 m8 M( z5 @2 T2 V" Z4 Hturn off the engine.* y' v" L1 ]+ Z5 D+ l, }
Fighting back tears, she described her nightmare ride of. {) T* u- A0 h' i& A+ v
October 2006, calling it "a near death experience."1 a' ]" H* g0 r6 }) }
"After six miles, God intervened" and slowed the car, she
" `% e9 L9 [7 f$ s+ \said. She added that it took a long time for Toyota to respond
1 N# ?6 N. k! }to her complaints.; d4 p0 b% C( ?3 @8 q" ~
In an often contentious full day of testimony, lawmakers
/ F, N( j1 F$ b9 c, w1 r. wreturned again and again to the question of whether electronic
) R! n- N9 i* Y% Dmalfunctions may have contributed to the speeding cars.
8 H1 D2 x& h* P) D"We are confident that no problems exist with the electric
) C8 g& \9 c+ Z: P% Mthrottle control system in our vehicles," Lentz said. He cited7 t+ T1 E& y' I/ N5 X
"fail-safe mechanisms" in the cars that were designed to shut
, A+ i' _+ d/ J# C- U7 roff or reduce engine power "in the event of a system failure."; E1 N' Y+ x. `4 M
Transportation Secretary Ray LaHood told the panel in7 k) ~0 H; [* [1 @) b) |2 d; \
prepared testimony that possible electronics problems were; a. t9 T N N) W
being looked into by his agency. He said the company's recalls
( Q) J4 H: N& P7 Jwere important steps but "we don't maintain that they answer
% I6 s' C- W% O1 E( D# Severy question."
4 G9 r9 c' n0 p8 E- g1 ?Toyota hired a consulting firm to analyze whether+ d9 D. s; g; ~. Y& T; c* F, F- m
electronic problems could cause unintended acceleration. The
6 w0 f( J2 G: e) Q$ O1 K7 kfirm, Exponent Inc., found no link between the two. But" a/ X5 H& {' X
committee investigators said the testing studied only a small2 s/ O# x+ }5 T+ Z# Z
number of vehicles* k; R) c2 @& l& f3 \5 x
Tracking down an electrical problem can be far more
" y5 z9 B* M% d2 T0 pdifficult, expensive and time-consuming than finding a
& O2 q `- i) Y. [% k! g4 L2 Nmechanical problem. Electrical problems can have more than one
9 l8 @- n( y2 s) n3 R/ D: Qsource, and they can come from inside or outside the car.; {1 ~6 j) I2 E5 f3 v3 w
Mechanical problems often leave clues such as physical damage,
+ n) p4 t$ }+ M/ U8 t P+ Owhere electronic troubles can be hidden in software or leave no0 R" P. q; v) o8 u$ d
trace at all.! J' e, }* j& B, g5 ?" s+ {; `
House investigators who reviewed Toyota's customer call
& t7 n, z- `# o0 {4 }9 B4 t6 Adatabase found that 70 percent of the complaints of sudden
1 e, o2 V9 r) I( lacceleration were for vehicles that are not subject to the# a/ b& E3 L/ H3 M6 |) u2 e v. j* P
recalls over floor mats or sticky pedals.
a9 C/ t1 b- l6 O2 g, \Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
' l; P! F! \" lsaid Toyota "misled the American public by saying that they and
1 b3 F. P& K% @+ c9 uother independent sources had thoroughly analyzed the
+ l& Q9 ]: r0 B4 S! helectronics systems and eliminated electronics as a possible( n6 g$ w, V* O h
cause of sudden unintended acceleration when, in fact, the only
' c T2 z* H( D3 S" X8 Z1 w; qsuch review was a flawed study conducted by a company retained
, e. Y& Z) G/ H; x. m4 b y) {2 _0 Cby Toyota's lawyers."
! S7 |6 H- h$ N/ |. q, oLentz apologized anew for the company's slow handling of! E8 ~1 R3 M# A. U' Z) F4 `) ^$ X
problems. "We have not lived up to the high standards our. d9 h1 z. a8 _ F0 w
customers and the public have come to expect from Toyota," he
3 v( H" ~4 d7 k5 G7 zsaid.
! }: N3 R2 A& t6 t"Put simply, it has taken us too long to come to grips with
2 H$ `9 I( {3 o' |. J- l% {a rare but serious set of safety issues, despite all of our
, H( O$ O( Q8 Hgood faith efforts," said Lentz, president and chief operating* A8 e5 o* e' g: J- s
officer of Toyota Motor Sales USA. Inc.9 Z% K, k! B: Y0 o Q, R
Separately, among hundreds of Toyota dealers lobbying1 u* U* _3 L% v3 q0 W, q' P
members of Congress Tuesday, there seemed to be widespread& h) Q! u& ]: H1 e8 s+ ]
rancor toward a federal government they view as picking on the" }, \6 y- W6 f0 F) D# o8 \
automaker, at least in part because of the government's0 l% c/ n: n% X; W
investment of billions of dollars in General Motors and
c/ y1 l* r9 P" [1 SChrysler.
7 `, `( Y, L' ^' M" p O5 k" z"That's hard for me as a citizen to understand why my tax& z# B3 W0 i; e& i1 [/ j
dollars are going in that direction," Paul Atkinson, a
/ M. E6 s/ c) _! }3 m0 b% V) R: pHouston-area Toyota dealer, said at a news conference that also! C3 g1 Y7 ?2 v2 v5 z* h
served as a pep rally for the visiting dealers. "To compete
+ F/ m3 X- M I. Owith the government as an individual entrepreneur is pretty
! g4 i( g& L/ X4 L) a$ C+ E6 s% u. ?tough."
+ m; R2 `# u7 I---
) ~& C0 W" e. W/ c$ WAssociated Press writers Alan Fram, Stephen Manning and Tom
I( }: ^% b8 H; \Raum in Washington and Tom Krisher in Detroit contributed to$ }: x( I# x6 @
this story.7 c2 Y' h s. ^9 `8 y
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