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丰田承认换踏板不一定能全部解决加速问题# C& `; R& b/ L8 E3 b, n+ z; T 
By LARRY MARGASAK and KEN THOMAS( K* u4 j) S: H* }% @ 
Washington (AP) -- The president of Toyota's U.S. 
/ |5 P5 M5 D4 u4 t% s) Coperations acknowledged to skeptical lawmakers on Tuesday that 
  @+ E" w# y# b. N+ q" N" bthe company's recalls of millions of its cars may "not totally"& B1 _5 ~6 }# i 
solve the problem of sudden and dangerous acceleration.* t" {$ V! _# @' F( G. ^ 
"We are vigilant and we continue to look for potential 
% x9 k; t. L6 L4 [causes," Toyota's James Lentz told a congressional panel. 
9 ^: G8 M$ x/ N3 p9 e# NHowever, he repeated his company's position that unexpected( U0 V, T9 f$ H5 I4 w+ [# F 
acceleration in some of the company's most popular cars and" D& w! g) O* B. j* e2 V; n 
trucks was caused by one of two problems -- misplaced floor7 B6 P4 ?7 i% U+ P- m2 b 
mats and sticking accelerator pedals. 
& C9 F& ]5 B0 w7 i- I0 X/ v" ]He insisted electronic systems connected to the gas pedal" C% Z! j, R0 u- [. \- s 
and fuel line did not contribute to the problem, drawing sharp 
8 u' M6 {6 u8 i3 Acriticism from lawmakers who said such a possibility should be 
; B3 L5 [  A1 ], @9 yfurther explored -- and from a tearful woman driver who could) {3 c) c. a5 G 
not stop her runaway Lexus. 
, e' n. ^/ K4 K* o; g, L! \"Shame on you, Toyota," Rhonda Smith, of Sevierville, 
1 x) ^; w; z" z2 g1 t& C& d4 {% g+ vTenn., said at a congressional hearing. Then she added a second- Z& c( z1 U& j 
"shame on you" directed at federal highway safety regulators. 
# m, A( O+ W) q+ B; PTexas Republican Rep. Joe Barton cautioned his colleagues 
; L$ E; }" H( c. y$ h3 Q- gearly in the hearing against conducting a "witch hunt" and said 
  |5 Y& @9 _/ g; e& w, X"We don't want to just assume automatically that Toyota has 
/ ~0 O* _* N0 b, odone something wrong and has tried to cover it up." But midway! @) @# f  h! t2 b 
through Lentz's testimony, Barton said of Toyota's" g7 T1 e+ l7 r1 `  E 
investigation of the problems: "In my opinion, it's a sham." 
6 p& N9 d5 d, X  iLentz said the company had not completely ruled out an3 B# j7 Q2 o/ b- |# C 
electronics malfunction and was still investigating causes of 
: c5 T4 d* T3 d! Xthe sudden acceleration. Still, "We have not found a. I) L# Y2 ~, h 
malfunction" in the electronics of any of the cars at issue, he 
. m7 X* A$ @6 o, ~8 q% z" P/ bsaid.* Y; ^7 {- I" `1 w1 q; j 
As to Smith's harrowing story, "I'm embarrassed for what" D$ f4 R$ H9 a% I) j7 g# w 
happened," Lentz said. "I want her and her husband to feel safe 
- O& m( b/ R% T4 N- n: X: `& M+ Jabout driving our products," Lentz said.$ @# G- f$ h/ k5 ]  o  Y3 Z 
Three congressional panels are investigating Toyota's 
* `. {$ e0 M2 |: Kproblems, which affect a huge number of Americans. Toyota has5 @" v: L- P2 U5 I3 N" @" y) n 
recalled some 8.5 million vehicles worldwide -- more than 64 ~- U1 X/ E% j) e2 F 
million in the United States -- since last fall because of% ^( }  @! B; g: t 
unintended acceleration problems in multiple models and braking 
, n  D* Z/ d8 k- W8 G3 \issues in the Prius hybrid. It is also investigating steering6 v3 o: ]7 ]. s  @- s' z* u* j0 V3 ~ 
concerns in Corollas. People with Toyotas have complained of 
) S+ m- M" n! d; d+ @5 dtheir vehicles speeding out of control despite efforts to slow5 `. b- d3 z4 }! ~7 x- y2 w  j- K/ }- X 
down, sometimes resulting in deadly crashes. The government has' ^3 a* }% F5 y4 ^0 R 
received complaints of 34 deaths linked to sudden acceleration+ z8 A! T. W( A3 J7 C 
of Toyota vehicles since 2000.4 V: T- d' x! `- i5 a; G1 Q 
Lentz, who choked up while discussing the death of his own 
& C9 H% x7 i+ t. V/ q$ Z2 ]2 c' Abrother more than 20 years ago in a car accident, said he6 \( S2 T: H: C 
understood the pain.7 x  c. ?! b" E5 w4 a 
"I know what those families go through," he said. 
7 Q2 k  G+ X9 L9 [$ E5 z8 q1 FLentz has said in the past that he was confident Toyota's 
' L( \0 r( N: f% \# efixes on the recalled vehicles would correct the problems.) ~/ c5 e! K) K( B) e1 T9 b 
But when pressed by Energy and Commerce Committee Chairman# V  D1 k2 h0 |. \6 w9 Q 
Henry Waxman, D-Calif., on whether the two recalls Toyota put2 L" R2 s: B' r9 [) L 
in place to deal with the issue would completely solve it,3 T. i% N! B, L' e! f3 F 
Lentz replied: "Not totally." 
1 F2 l+ a/ s( o" hStill, he said chances of unintended accelerations were 
+ N5 m4 b* @$ k) ^"very, very slim" once the recall was complete. Lentz also said 
( O  n1 p4 o4 a+ zToyota was putting in new brakes that can override the gas; [2 g, ?8 ]7 z" P+ f( C 
pedal on almost all of its new vehicles and a majority of its- M1 l- r& E4 K9 [# ?$ I 
vehicles already on the road. 
! J7 M, ]* y/ Z3 |3 K( M1 AMeanwhile, Toyota president Akio Toyoda, who will testify. {- k1 o* \1 r1 g0 p5 I8 e 
before a separate panel on Wednesday, said he took "full' B5 ~9 _9 x+ G9 Z( } 
responsibility" for the uncertainty felt by Toyota owners and* \& T1 H' Y! w/ k1 ?4 Z 
offered his condolences to a San Diego, Calif., family who were 
$ Q/ w4 ~3 p$ kkilled in late August, reigniting interest in the problems.& L# T8 i' z& k# b 
"I will do everything in my power to ensure that such a, h6 ~! `  p( U 
tragedy never happens again," Toyoda said in prepared testimony 
; I8 h6 M- p9 `; W1 B& C( T6 Tfor Wednesday's hearing to the House Government Oversight 
9 h# z' c2 ]& C% Y5 T" e( s9 NCommittee. "My name is on every car. You have my personal  J6 g% \8 P9 x7 C3 V# C: v 
commitment that Toyota will work vigorously and unceasingly to* R' o# h$ P8 x! F8 j- P 
restore the trust of our customers." 
* D+ s; q* s0 N0 c* y8 h: nLawmakers heard a brief, but riveting, deion from 
& {+ N4 J  d" M( \5 aSmith, the Tennessee woman whose Toyota-made Lexus suddenly" A2 N; c) w! o2 q 
zoomed to 100 miles per hour as she tried to get it to stop -- 
* S6 j" R4 [! F$ wshifting to neutral, trying to throw the car into reverse and 
2 A! Z- C( l8 E* uhitting the emergency brake. Finally, her car slowed enough 
4 h: Y) V3 D* f" k4 Sthat she was able to pull it off the road onto the median and0 k; K5 k5 s) s& P- D& Y; D% H 
turn off the engine.2 b: S$ }1 Q! J/ T4 Z0 Q; E 
Fighting back tears, she described her nightmare ride of% |1 y5 v+ ]/ A6 I; g" U 
October 2006, calling it "a near death experience."5 _0 w8 o) r4 G. ` 
"After six miles, God intervened" and slowed the car, she1 f( C' v, u; P1 V6 d 
said. She added that it took a long time for Toyota to respond* i6 i  D3 j/ ~1 }1 B 
to her complaints.) I4 Y: P# a- m7 h0 a 
In an often contentious full day of testimony, lawmakers* Q2 m2 ~  v' @$ C6 ` 
returned again and again to the question of whether electronic 
: F8 i$ j% l9 Q5 ]/ _malfunctions may have contributed to the speeding cars.2 Y' j% R' `8 f8 p3 @* v+ K4 K 
"We are confident that no problems exist with the electric- O  p* V$ |3 `4 W7 s! z 
throttle control system in our vehicles," Lentz said. He cited; f) S" U2 @/ E& [0 o' n5 B  P! k 
"fail-safe mechanisms" in the cars that were designed to shut 
  W$ M! K& c: l9 T. ]! \off or reduce engine power "in the event of a system failure."0 C9 K* m. G) v. q& P 
Transportation Secretary Ray LaHood told the panel in7 M* R, _  w" A; ?+ |$ h  F8 y 
prepared testimony that possible electronics problems were- X/ Y0 b$ s- _7 k- L" b2 Q% a9 \ 
being looked into by his agency. He said the company's recalls6 M( I9 p" k7 W( y5 d  _" l1 g5 t$ q 
were important steps but "we don't maintain that they answer& g" s. X( ^: D7 o5 D/ ^1 x 
every question."; Z) l, [8 Q! U* V& Y 
Toyota hired a consulting firm to analyze whether1 _5 h2 ^. h: @3 `% H# N 
electronic problems could cause unintended acceleration. The 
" r$ ?* c! k( Q/ `4 `firm, Exponent Inc., found no link between the two. But5 a! k. B9 O! T' @7 X/ o1 Q' [  l 
committee investigators said the testing studied only a small 
) Y+ r/ P3 ~' g4 V7 H& tnumber of vehicles 
' @+ x1 d+ i8 ~9 l% mTracking down an electrical problem can be far more 
' p& a# {6 z* m7 x) ydifficult, expensive and time-consuming than finding a# Y7 u4 j2 v9 o' M% Z 
mechanical problem. Electrical problems can have more than one$ a( z% ~/ E1 n( P 
source, and they can come from inside or outside the car. 
  }/ O# L$ w$ C# d9 E8 s" J' LMechanical problems often leave clues such as physical damage, 
( G- L: u: z* vwhere electronic troubles can be hidden in software or leave no 
5 M4 z" |$ H5 Xtrace at all. 
3 W* ?5 s: L3 _, LHouse investigators who reviewed Toyota's customer call6 D' O- y! D1 k$ i' {! Z 
database found that 70 percent of the complaints of sudden5 x; Q# K" `8 m* X/ k/ X: F& f* X 
acceleration were for vehicles that are not subject to the 
8 v0 r9 m" V# _2 w; Orecalls over floor mats or sticky pedals. 
7 H" l$ U0 H. o4 h1 {9 ARep. Bart Stupak, D-Mich., chairman of the subcommittee, 
# C4 u7 U; t, j% jsaid Toyota "misled the American public by saying that they and 
3 l' l7 E, U, y8 `other independent sources had thoroughly analyzed the1 D& |" A7 n0 k# _& P* `4 _ 
electronics systems and eliminated electronics as a possible7 V, g5 Q! b2 {, f$ k 
cause of sudden unintended acceleration when, in fact, the only2 E# W) }. ]& o% i 
such review was a flawed study conducted by a company retained1 U9 k$ O' L( V! L+ ~& M( ]9 x 
by Toyota's lawyers.": r! ^6 z8 \' H 
Lentz apologized anew for the company's slow handling of4 \% c! U, W5 G9 V4 Z; e5 q- S1 ` 
problems. "We have not lived up to the high standards our# b' A5 |0 K! B( f8 }1 @ 
customers and the public have come to expect from Toyota," he 
& ]$ P0 {  Y6 K* l8 Ksaid.. E3 \$ A+ ^1 p: ^, r 
"Put simply, it has taken us too long to come to grips with; c" S. s; [, r6 Q4 C! C3 J/ D 
a rare but serious set of safety issues, despite all of our 
1 D, g0 t* }9 Y1 f! d. b6 _: o! dgood faith efforts," said Lentz, president and chief operating 
* P+ p5 H4 ]9 j; }2 ]officer of Toyota Motor Sales USA. Inc. 
# H/ |( j' Q1 U6 r8 mSeparately, among hundreds of Toyota dealers lobbying 
& ?/ q5 l* {( |1 B+ R7 l% omembers of Congress Tuesday, there seemed to be widespread# _# Y1 h* B0 _- a6 F$ b# _ 
rancor toward a federal government they view as picking on the8 d2 I, H9 d, M$ I* b( f 
automaker, at least in part because of the government's% P/ }8 [7 q8 a. z' t8 v* x5 | 
investment of billions of dollars in General Motors and* a* U$ D, g5 T, j# h 
Chrysler.. C# O/ J  Y: j  `# S 
"That's hard for me as a citizen to understand why my tax) b8 I5 Q& I$ `3 E+ N5 B 
dollars are going in that direction," Paul Atkinson, a: d# ]* {1 z$ R; b$ T; b, J" a 
Houston-area Toyota dealer, said at a news conference that also 
, U5 b) Z& L9 B' S  r& qserved as a pep rally for the visiting dealers. "To compete 
4 ~& K" D) t( f0 ~8 b; Qwith the government as an individual entrepreneur is pretty 
) Z3 P1 |6 M( ?! \3 M2 mtough."* ~  N" _# s) P# e9 t1 H0 m$ A 
---/ |4 ^  t7 j" w3 H+ s 
Associated Press writers Alan Fram, Stephen Manning and Tom 
0 e: p1 ^7 z* j5 d, ^/ N0 L0 @; JRaum in Washington and Tom Krisher in Detroit contributed to, L. X# `. ]6 I8 K% n 
this story. 
8 d- C" t8 P, k5 v. t$ ]. S. C1 r: M* Q" O9 @* o# R1 ^ 
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