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丰田承认换踏板不一定能全部解决加速问题
5 o9 d9 G9 Q3 z1 h; w9 l' E, `By LARRY MARGASAK and KEN THOMAS
% J( O2 d" q j* U" n7 T. ~Washington (AP) -- The president of Toyota's U.S.
2 f5 K" J( B+ {( Aoperations acknowledged to skeptical lawmakers on Tuesday that
2 P( y/ g+ R, ethe company's recalls of millions of its cars may "not totally"
& p- g/ S7 r" J; L ^$ Rsolve the problem of sudden and dangerous acceleration.
. c) h& I* o$ ?+ j3 ^2 e"We are vigilant and we continue to look for potential
& q6 l. S5 f* l5 q, Bcauses," Toyota's James Lentz told a congressional panel.
/ Q3 K6 f/ Q9 D; T3 nHowever, he repeated his company's position that unexpected
+ l7 f/ i/ B) l; z) pacceleration in some of the company's most popular cars and+ k/ y" [! p# H
trucks was caused by one of two problems -- misplaced floor `( i8 o/ J, k2 P( {8 p
mats and sticking accelerator pedals.
. b2 @$ h1 r( C% ^# P3 [He insisted electronic systems connected to the gas pedal) h( \* C+ X+ r9 B
and fuel line did not contribute to the problem, drawing sharp
/ V" U6 D4 f$ p! G9 l1 U/ kcriticism from lawmakers who said such a possibility should be
# a k% W/ t4 v; P( ufurther explored -- and from a tearful woman driver who could9 B3 q* \* ~: [* `
not stop her runaway Lexus.
g, O0 a9 r- Q"Shame on you, Toyota," Rhonda Smith, of Sevierville,! S1 A; E/ F/ M9 ]7 {
Tenn., said at a congressional hearing. Then she added a second
) O( C- D. C4 S( P, {9 F8 ?"shame on you" directed at federal highway safety regulators.0 B4 r- H0 Y3 h& d8 l x
Texas Republican Rep. Joe Barton cautioned his colleagues5 T$ j! D& _# |2 a+ u! B% w! h* F
early in the hearing against conducting a "witch hunt" and said- O; O* x7 S* u- D& c# ^
"We don't want to just assume automatically that Toyota has
+ [" w7 v; H k, z2 G2 @) Idone something wrong and has tried to cover it up." But midway
: y7 D4 S( v- S. g) kthrough Lentz's testimony, Barton said of Toyota's
0 U& I7 H- @ d zinvestigation of the problems: "In my opinion, it's a sham."
- h, h1 e- b6 ?5 U$ G! eLentz said the company had not completely ruled out an' w$ L* F2 F# L X
electronics malfunction and was still investigating causes of! J/ j4 c. x9 k; n6 y
the sudden acceleration. Still, "We have not found a
6 P: T. h7 s) H) G$ e5 f1 imalfunction" in the electronics of any of the cars at issue, he& r, a* ^" L7 O0 m2 z- ?! [, H
said.
" y( ]% U5 [7 ZAs to Smith's harrowing story, "I'm embarrassed for what% p7 B# y' o* j. p8 \; V
happened," Lentz said. "I want her and her husband to feel safe) @% k6 X' h% [0 S Q
about driving our products," Lentz said.4 p" J' M) Y; F6 D
Three congressional panels are investigating Toyota's$ l2 x8 O- P& [# G2 e
problems, which affect a huge number of Americans. Toyota has% F4 _9 E; @0 S$ @9 N9 |
recalled some 8.5 million vehicles worldwide -- more than 6# Q( g% Q' `2 T4 }
million in the United States -- since last fall because of
3 P K0 s+ C; z5 m/ p: munintended acceleration problems in multiple models and braking
h0 O1 }0 `6 y4 `4 A$ Rissues in the Prius hybrid. It is also investigating steering* S2 C; I6 `! {9 P4 e' F6 r6 |
concerns in Corollas. People with Toyotas have complained of
: k2 |! Y& e& A+ k6 n' etheir vehicles speeding out of control despite efforts to slow3 I$ E0 M/ N N) g. K. i
down, sometimes resulting in deadly crashes. The government has' z1 q* {. E) Z9 I3 ^
received complaints of 34 deaths linked to sudden acceleration( c' L: R/ m/ N# `/ ^& F! k
of Toyota vehicles since 2000.6 l# D( }$ ~3 q9 S1 q1 Z
Lentz, who choked up while discussing the death of his own
1 H2 D& {1 d5 Z! @0 Xbrother more than 20 years ago in a car accident, said he% G( U" i3 V! o' J
understood the pain.. ^9 V" k% y, \( P% Y
"I know what those families go through," he said.7 X1 P/ T5 x" n/ y; d
Lentz has said in the past that he was confident Toyota's
% M ]2 E* B" K9 }3 @fixes on the recalled vehicles would correct the problems.& B: ?6 u9 k! N; T; |+ [
But when pressed by Energy and Commerce Committee Chairman& ~7 r( [7 N, @: ]5 r; \% T. Q
Henry Waxman, D-Calif., on whether the two recalls Toyota put
9 K4 J3 Q2 r u% H7 fin place to deal with the issue would completely solve it,
1 N/ N& q' b; {4 _5 W( q# o# E4 FLentz replied: "Not totally."5 |& F, E; v. }* B* u, P. R/ X
Still, he said chances of unintended accelerations were
4 u% w8 x# p" ^"very, very slim" once the recall was complete. Lentz also said
0 N1 t% H2 t6 k5 O4 u& S# |- p" YToyota was putting in new brakes that can override the gas2 x$ ^1 U+ ~) G2 A
pedal on almost all of its new vehicles and a majority of its6 _# g9 r4 F3 t* i6 S
vehicles already on the road. H" Y& r" z# l& {& _9 {# l
Meanwhile, Toyota president Akio Toyoda, who will testify* d% L% j b b: i) E1 [9 h3 I
before a separate panel on Wednesday, said he took "full
% i9 Z' D+ _7 o. jresponsibility" for the uncertainty felt by Toyota owners and
$ L4 m' h# r/ Doffered his condolences to a San Diego, Calif., family who were5 o* X) V& w g: p4 }* d4 \
killed in late August, reigniting interest in the problems.
7 m, n' z! W3 `$ V. n* x"I will do everything in my power to ensure that such a
" y* K s/ t# n1 w/ v7 r! V) ]tragedy never happens again," Toyoda said in prepared testimony
# C8 _1 o. o. v2 y" m9 ]for Wednesday's hearing to the House Government Oversight
+ ~8 G7 w* u: W. L' R3 jCommittee. "My name is on every car. You have my personal
2 D8 Y% p4 o( t8 O# U8 G. [commitment that Toyota will work vigorously and unceasingly to* o" z) I6 e B7 O% A% a8 u) Q
restore the trust of our customers."8 ]& m7 T$ D+ {) E
Lawmakers heard a brief, but riveting, deion from
5 t; c: A+ ^- I( cSmith, the Tennessee woman whose Toyota-made Lexus suddenly& u2 }2 F/ |% @; O( U! U
zoomed to 100 miles per hour as she tried to get it to stop --
% l \7 a/ w! o5 Q# ]. Nshifting to neutral, trying to throw the car into reverse and& d* G. l9 E3 {1 [( T) b/ x c
hitting the emergency brake. Finally, her car slowed enough; V: O _* u& v9 |8 U
that she was able to pull it off the road onto the median and
- p: B2 ?5 Q% O) `7 |7 U/ a- Hturn off the engine./ D1 z O# A% J( Q7 i
Fighting back tears, she described her nightmare ride of
G4 F/ S$ g6 B' _October 2006, calling it "a near death experience."
; m4 u5 }, v9 c7 |$ z"After six miles, God intervened" and slowed the car, she
. f! \1 ]. f; D6 ^% ssaid. She added that it took a long time for Toyota to respond
9 R. Z1 j3 V V0 |3 |2 U8 ?9 R/ f; P1 ~to her complaints.# q; Y' k: P: O! x
In an often contentious full day of testimony, lawmakers0 i$ E" Q4 g+ Z2 l2 D) L5 b
returned again and again to the question of whether electronic
; \, w! ?% U0 v; Y# Imalfunctions may have contributed to the speeding cars.
! m5 U4 N& \5 m# G% U"We are confident that no problems exist with the electric" N6 D" A3 o! h1 F: P) z
throttle control system in our vehicles," Lentz said. He cited
4 M+ S) T2 f7 Q G( w"fail-safe mechanisms" in the cars that were designed to shut
+ v: B- z& ?3 k3 {off or reduce engine power "in the event of a system failure."
9 N9 [" g2 W" B' r5 UTransportation Secretary Ray LaHood told the panel in6 C; D e, Q( j, f; U# b& v7 u
prepared testimony that possible electronics problems were
9 @$ L4 ]. H+ {/ {/ w3 R6 }1 Pbeing looked into by his agency. He said the company's recalls; p: d5 i5 ~- ^$ \
were important steps but "we don't maintain that they answer
7 R1 k" T% Q& L* Devery question."5 \# m/ F) D3 E1 {& N
Toyota hired a consulting firm to analyze whether
& r* `. o4 `# ~1 ~( y7 {( Gelectronic problems could cause unintended acceleration. The' g+ b9 v3 ]( [0 U2 g1 T; s4 J
firm, Exponent Inc., found no link between the two. But
) V' Q! J& G' e1 {& i" f) ^committee investigators said the testing studied only a small
6 T$ d4 `" H0 }' W* {8 t8 c$ Unumber of vehicles) j0 N& D+ A+ J- V5 p4 L( ?
Tracking down an electrical problem can be far more8 H6 p4 A) G) i9 G
difficult, expensive and time-consuming than finding a
8 X2 w' }, G7 C& ?+ v7 Z' ^mechanical problem. Electrical problems can have more than one- @, ?- ?5 G. @, q. A- h" D3 v Q
source, and they can come from inside or outside the car.0 G+ J& R) j$ o( d; W% I6 r+ o
Mechanical problems often leave clues such as physical damage,$ k' E/ l9 a. Z6 _) y6 Y: o
where electronic troubles can be hidden in software or leave no
7 y: H; c7 h1 W; E9 Ktrace at all.
- E9 ]% ? [7 a: [5 \, p0 N* J, [: fHouse investigators who reviewed Toyota's customer call
, j% a5 j; T- O# ]. adatabase found that 70 percent of the complaints of sudden
0 Q }9 ?) S3 r7 [9 f0 ^- eacceleration were for vehicles that are not subject to the
" {8 ` w4 }! V# mrecalls over floor mats or sticky pedals.
. K: R3 E) T+ H1 }, Y* YRep. Bart Stupak, D-Mich., chairman of the subcommittee,* v. r6 [- p% M4 ?. ~8 J+ Z
said Toyota "misled the American public by saying that they and- O5 l- ^( M6 _: n! s
other independent sources had thoroughly analyzed the
: _" G' ^4 u7 o& ~% e- m, lelectronics systems and eliminated electronics as a possible
l* C" W# J5 a' D! Dcause of sudden unintended acceleration when, in fact, the only: U, r- u; W. E3 B; ^: i
such review was a flawed study conducted by a company retained- g& w$ `$ V- m: U$ s+ r
by Toyota's lawyers."
' J2 J* x* d X/ R! |5 ZLentz apologized anew for the company's slow handling of* R/ @4 T3 x6 }
problems. "We have not lived up to the high standards our, _1 W; g# w1 x! _, Q! E
customers and the public have come to expect from Toyota," he
" r' U% Z y0 p( L, rsaid.
( }* G7 E& K- h"Put simply, it has taken us too long to come to grips with
# M7 X/ u( g' T3 V8 k2 M% K1 j* oa rare but serious set of safety issues, despite all of our
) g" Y" W s1 |1 c6 ugood faith efforts," said Lentz, president and chief operating* V: p% W3 P2 [; S: _
officer of Toyota Motor Sales USA. Inc.' @2 B4 ], l/ Q4 ^7 {4 g* S( X+ u! m, i
Separately, among hundreds of Toyota dealers lobbying8 Y) E2 y$ ?; Y: }
members of Congress Tuesday, there seemed to be widespread! U( Q. s1 M3 s* N9 ]
rancor toward a federal government they view as picking on the
+ A4 C( W4 @4 N' Q' l4 B1 lautomaker, at least in part because of the government's; `7 `6 B% \* e/ d5 i8 A) |
investment of billions of dollars in General Motors and
4 A% J1 I1 D' fChrysler.
2 q6 e' S" L9 Q1 z& d"That's hard for me as a citizen to understand why my tax
- d) ]0 y$ L d S" t# `dollars are going in that direction," Paul Atkinson, a5 f, S# K) R) N# ]& l$ O9 ^
Houston-area Toyota dealer, said at a news conference that also5 ~; ]2 ^7 c- `3 p; L
served as a pep rally for the visiting dealers. "To compete
: Y" L0 z, F, K7 i0 k( \with the government as an individual entrepreneur is pretty3 y k4 ]" s \
tough."
, c5 U) O3 j" y5 C$ y: O0 L---
! v9 }3 Z4 Y- S$ wAssociated Press writers Alan Fram, Stephen Manning and Tom
% \; s1 { }+ b0 f5 h( I+ S ~Raum in Washington and Tom Krisher in Detroit contributed to
1 S1 R% f% r5 {- uthis story.; y! j1 K( p" n/ H: Q' ~
* H: _( N3 p2 |-0- Feb/23/2010 21:04 GMT |
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