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丰田承认换踏板不一定能全部解决加速问题
+ b. |8 r3 d. u: QBy LARRY MARGASAK and KEN THOMAS
$ e( L. J! S$ U$ N5 UWashington (AP) -- The president of Toyota's U.S.8 X3 ?9 s% J$ Q; o) e# l5 Z8 m
operations acknowledged to skeptical lawmakers on Tuesday that4 V% c4 x5 E) M I! _1 B
the company's recalls of millions of its cars may "not totally"; A3 p0 K: n6 b! ^( e
solve the problem of sudden and dangerous acceleration.
& L. r3 A5 y; A, z+ K- H"We are vigilant and we continue to look for potential
; j3 V, H. r; Z8 F2 D$ ecauses," Toyota's James Lentz told a congressional panel.
; V9 Z+ I1 V- }: S1 XHowever, he repeated his company's position that unexpected/ P1 ^0 Z0 N$ U+ Q8 s
acceleration in some of the company's most popular cars and; @- m' |$ u& w: a: @
trucks was caused by one of two problems -- misplaced floor: `/ ]7 h% a! w9 M6 f1 V
mats and sticking accelerator pedals.
5 c5 X3 i( `6 r1 Q [3 Z/ XHe insisted electronic systems connected to the gas pedal
/ P- B8 i/ ]- R* eand fuel line did not contribute to the problem, drawing sharp
, j2 m* y1 l/ u H5 O4 hcriticism from lawmakers who said such a possibility should be% `% j- R& t7 G% V! J2 C; A5 s
further explored -- and from a tearful woman driver who could0 r( Y4 j9 R" |2 _1 H, H& _; ?
not stop her runaway Lexus.; [5 M6 ]; m/ D+ ]$ b9 W# p
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
$ f* W( n7 Q0 A7 N; ^2 VTenn., said at a congressional hearing. Then she added a second$ @5 e k2 a4 Q- E/ l' h
"shame on you" directed at federal highway safety regulators.
" _! }& a2 u6 h* [5 v9 i+ WTexas Republican Rep. Joe Barton cautioned his colleagues
! R$ V2 ~9 L8 b8 Iearly in the hearing against conducting a "witch hunt" and said
4 d4 J# K0 [" C* G0 A3 q2 M0 Q"We don't want to just assume automatically that Toyota has9 t# m- m, [0 {( P
done something wrong and has tried to cover it up." But midway6 J8 a$ C3 t4 q+ M
through Lentz's testimony, Barton said of Toyota's
0 \$ l" x0 \9 V9 K+ {* Binvestigation of the problems: "In my opinion, it's a sham.", L6 l; L5 D/ f
Lentz said the company had not completely ruled out an \% X3 a) f7 T, y' [! M G
electronics malfunction and was still investigating causes of
1 n g: A, Z. athe sudden acceleration. Still, "We have not found a* X$ e7 `: J2 n3 { J5 \3 z6 _ c
malfunction" in the electronics of any of the cars at issue, he8 q9 {. a% s5 Y: @( M$ n% i3 Z
said.
3 I, c: I5 o( b1 MAs to Smith's harrowing story, "I'm embarrassed for what
& b1 ~: b0 T3 T( \3 g2 @. Zhappened," Lentz said. "I want her and her husband to feel safe
" n9 S% |% m" Z1 V3 d' }about driving our products," Lentz said. A0 O5 ^& ?! M
Three congressional panels are investigating Toyota's( w6 r$ r! \" X( E- K# F% u
problems, which affect a huge number of Americans. Toyota has
: w U6 m, }( z! [6 L3 T" S% I/ Mrecalled some 8.5 million vehicles worldwide -- more than 6: k( @3 b3 v4 \" f' Y$ O
million in the United States -- since last fall because of$ r% y2 j4 ?2 B7 T
unintended acceleration problems in multiple models and braking
# C w5 M% x1 e9 t. t$ l8 l! w3 ?issues in the Prius hybrid. It is also investigating steering+ X7 s9 L6 D4 p" w7 T
concerns in Corollas. People with Toyotas have complained of
; |: Z+ }0 b1 l) d. Z1 @their vehicles speeding out of control despite efforts to slow4 z' E% h f- n2 K K, O
down, sometimes resulting in deadly crashes. The government has `8 y. c: g' o- `3 ~' M ^/ K
received complaints of 34 deaths linked to sudden acceleration
: X2 J# {. Q1 r7 |4 v- Qof Toyota vehicles since 2000.! D& P: ~0 K3 {( @; r9 r, k
Lentz, who choked up while discussing the death of his own
* B; A% O1 }/ V( ?brother more than 20 years ago in a car accident, said he& O3 \: M6 U/ U
understood the pain.
2 P4 l" g9 U0 x- e2 \; Y1 K. O( A"I know what those families go through," he said.# P: b. L3 r/ W' d# O2 D
Lentz has said in the past that he was confident Toyota's/ A( P W% N4 {' A1 R7 t
fixes on the recalled vehicles would correct the problems.
" p8 u* S, I1 E4 SBut when pressed by Energy and Commerce Committee Chairman& T7 a/ e- \* l8 ^- H
Henry Waxman, D-Calif., on whether the two recalls Toyota put+ `2 k1 ]* J- A0 O
in place to deal with the issue would completely solve it,! U5 L1 `7 b$ H5 B' E6 ~
Lentz replied: "Not totally.") D& q, u/ V; o) ~+ @9 u; s" I. w
Still, he said chances of unintended accelerations were/ y( A! @7 I4 v+ r
"very, very slim" once the recall was complete. Lentz also said
9 k4 B( |% U% s$ t! e0 K& tToyota was putting in new brakes that can override the gas
; U( {" p4 m/ x0 B$ q+ Upedal on almost all of its new vehicles and a majority of its
6 N) N+ P) |: q* I# Yvehicles already on the road.( a5 P" k( w. a: V" I1 d( [( z5 l: k
Meanwhile, Toyota president Akio Toyoda, who will testify
+ g5 u( }+ ?( r" [2 `5 |$ nbefore a separate panel on Wednesday, said he took "full9 ?- f# z- {; i R/ ? h
responsibility" for the uncertainty felt by Toyota owners and" M% n$ J, j3 L, u
offered his condolences to a San Diego, Calif., family who were
1 @" m8 K3 M9 H/ E9 A- xkilled in late August, reigniting interest in the problems.
/ Y& @) B. B ?4 I/ b& l"I will do everything in my power to ensure that such a/ [* f$ n3 `' S- ?4 A" E
tragedy never happens again," Toyoda said in prepared testimony
/ [3 u, h. M( g- |# Ofor Wednesday's hearing to the House Government Oversight
! F9 K( E% ~# N6 P& E: HCommittee. "My name is on every car. You have my personal
( Y: i I' Q. G+ gcommitment that Toyota will work vigorously and unceasingly to
2 }2 P' Q y! k8 S$ Trestore the trust of our customers."
' N! ?3 m, \, [. P( t! _2 R& z! T: rLawmakers heard a brief, but riveting, deion from6 C' T7 t {' R% Y) o7 ^
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ Z s& F1 {6 b% Qzoomed to 100 miles per hour as she tried to get it to stop --
2 J8 f+ b4 l A; @shifting to neutral, trying to throw the car into reverse and
/ W3 Z5 Y! Q3 Yhitting the emergency brake. Finally, her car slowed enough2 [3 ?! Y, K5 X6 H6 F0 |5 o
that she was able to pull it off the road onto the median and+ x6 C z0 {; }- ]
turn off the engine.9 @% Z$ q C7 i( v# h$ \
Fighting back tears, she described her nightmare ride of
- x! r. t% ^9 m' OOctober 2006, calling it "a near death experience."
* g7 b+ h( W! X/ \" z+ I; q"After six miles, God intervened" and slowed the car, she
/ C. [) {8 o: e0 dsaid. She added that it took a long time for Toyota to respond
9 t5 u1 r5 g* X' o+ O4 Fto her complaints.
+ M" M0 Z; M% K% _5 T" ?# a% C( WIn an often contentious full day of testimony, lawmakers
1 K( [% q. _. M4 u0 ?3 lreturned again and again to the question of whether electronic' n4 b/ N) \" x7 y: J
malfunctions may have contributed to the speeding cars.( G" ^* _3 c K. @- D! t7 D, C5 Q
"We are confident that no problems exist with the electric3 M+ C. q9 P, H+ r
throttle control system in our vehicles," Lentz said. He cited
5 `- _1 T5 P. V* O' m% h"fail-safe mechanisms" in the cars that were designed to shut
/ |: E. O' E3 }4 q" U; n Toff or reduce engine power "in the event of a system failure."+ q# o, i- j- d
Transportation Secretary Ray LaHood told the panel in
$ B5 @3 c. A. C( [- {4 d. P2 Oprepared testimony that possible electronics problems were
9 r9 t5 ]" G+ ?. I! y0 gbeing looked into by his agency. He said the company's recalls
$ ]# [ P4 d4 w( g* f. d" swere important steps but "we don't maintain that they answer3 B% ~% }8 ?, \7 T( e0 F/ M
every question."/ J8 u9 m3 |+ k* f* j- H
Toyota hired a consulting firm to analyze whether/ { A# c* @& W" z% j
electronic problems could cause unintended acceleration. The% G# @8 q' |# y: s1 _
firm, Exponent Inc., found no link between the two. But
: v1 Y1 P& p% |: _4 E' r) Vcommittee investigators said the testing studied only a small- k+ D% @% [* U: ` W* R
number of vehicles
$ M9 f: g* C/ z+ A. p+ xTracking down an electrical problem can be far more
* V! O" d, X4 ]+ ^8 Q* d, cdifficult, expensive and time-consuming than finding a
% U s$ j* q: m& d& ?mechanical problem. Electrical problems can have more than one8 Q- F I, V: t7 |
source, and they can come from inside or outside the car.
, f* G1 S) t h( ^! P; s; I7 l aMechanical problems often leave clues such as physical damage,
% Q0 g0 t0 D8 P# G$ x- ~where electronic troubles can be hidden in software or leave no
% o3 v' V0 E& ~+ J7 C& rtrace at all.& f, ]# z: F2 X7 D! }1 x
House investigators who reviewed Toyota's customer call
2 j& e; v5 B, d/ c1 Sdatabase found that 70 percent of the complaints of sudden, D! @7 e7 d8 a. ^4 s L
acceleration were for vehicles that are not subject to the
& J5 Z( ]; O% U D8 B; I. L0 vrecalls over floor mats or sticky pedals.$ E4 }, |" W, ?% \) l. u
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, E8 p9 {2 y0 b6 Lsaid Toyota "misled the American public by saying that they and
! B- [9 g5 u! t% H8 [other independent sources had thoroughly analyzed the
$ f3 T9 e* J! h* w" J( Felectronics systems and eliminated electronics as a possible# o" s6 }0 B; G/ i9 g' p1 C$ u
cause of sudden unintended acceleration when, in fact, the only0 t4 Y9 ], r; c2 _: W4 k+ ^
such review was a flawed study conducted by a company retained. \6 s/ p3 Y1 Q* J* V
by Toyota's lawyers."9 l$ s$ ^8 l. f# U! \ ^/ U; B4 m
Lentz apologized anew for the company's slow handling of
% ?' u. B# l3 g) G" Kproblems. "We have not lived up to the high standards our4 n. m- v+ @, c
customers and the public have come to expect from Toyota," he
% `0 k3 E- |: ^9 K' Q1 hsaid.- G0 P# m/ q& g* k: L2 j9 M0 k+ }
"Put simply, it has taken us too long to come to grips with
/ {) B# C9 R8 ~4 n0 ~4 w9 m2 ca rare but serious set of safety issues, despite all of our6 D1 d" i5 q# D- b4 Y) C
good faith efforts," said Lentz, president and chief operating4 c* ~- W' s( u0 N
officer of Toyota Motor Sales USA. Inc.
6 F/ Y: Y! \& QSeparately, among hundreds of Toyota dealers lobbying2 [# V' ]" y- C( Y$ b
members of Congress Tuesday, there seemed to be widespread. l! I H- s* o* W- t ^
rancor toward a federal government they view as picking on the2 Q2 X2 p- v( f; I. M
automaker, at least in part because of the government's3 ~7 r0 p+ q6 u b2 D
investment of billions of dollars in General Motors and5 u9 x% X7 C8 f; ?, ? `
Chrysler.7 x, U" X% }$ [+ ^/ O
"That's hard for me as a citizen to understand why my tax8 ]. u; r$ J' y: b! i) K
dollars are going in that direction," Paul Atkinson, a
% m. x3 ]" t# n' ]' ]6 n4 LHouston-area Toyota dealer, said at a news conference that also
{4 U7 Y9 K" u# }3 G, J3 pserved as a pep rally for the visiting dealers. "To compete0 e1 t2 {; [ ?1 s' i/ v: j
with the government as an individual entrepreneur is pretty2 |& g/ a/ |; P* K8 R0 ~' v1 f
tough."
, C! t' U4 R9 n5 X7 D0 Q---
! d" \' T- [& hAssociated Press writers Alan Fram, Stephen Manning and Tom& E# o9 _3 }7 ^
Raum in Washington and Tom Krisher in Detroit contributed to
2 J" ]7 l; ^9 E4 c5 nthis story.( P- v( B) j4 ~$ r+ ]
1 i) k$ ?" `9 o% f
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