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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, u8 K* \: m( g! TBy LARRY MARGASAK and KEN THOMAS$ J; A7 M" g3 o; a* S) e: P, t
Washington (AP) -- The president of Toyota's U.S.6 C1 g9 l4 {, H- O$ i
operations acknowledged to skeptical lawmakers on Tuesday that# R5 X( ^4 g9 Y3 d+ }" x& Z* a
the company's recalls of millions of its cars may "not totally"/ L( |1 _$ N0 w& F
solve the problem of sudden and dangerous acceleration.8 g' y) n% i) _7 A0 }) D" e0 K
"We are vigilant and we continue to look for potential
& i9 t" l; X5 m$ _( Lcauses," Toyota's James Lentz told a congressional panel.
( I+ N1 ~6 e/ z; OHowever, he repeated his company's position that unexpected
' M l, k9 O9 e7 I4 J: T( _acceleration in some of the company's most popular cars and
! A$ h! v9 ~2 dtrucks was caused by one of two problems -- misplaced floor% A8 ^& x1 \# y l
mats and sticking accelerator pedals.
+ s0 L! J$ g" i; pHe insisted electronic systems connected to the gas pedal& P- I6 Q) E. i4 h% p4 W
and fuel line did not contribute to the problem, drawing sharp
0 O3 r9 l/ w" M" k9 T# |criticism from lawmakers who said such a possibility should be( O3 U8 z! a- W6 ?0 N
further explored -- and from a tearful woman driver who could
2 T# `) t2 y5 b8 x3 Rnot stop her runaway Lexus.# N* N9 G7 W4 j4 B$ L
"Shame on you, Toyota," Rhonda Smith, of Sevierville,, C8 u2 e* N$ n+ J% s4 U2 P
Tenn., said at a congressional hearing. Then she added a second
7 Q1 s5 Z6 s5 P/ h# J0 d"shame on you" directed at federal highway safety regulators." n- ?- h* N/ ?$ z
Texas Republican Rep. Joe Barton cautioned his colleagues+ M6 X- d2 d7 S, h h- S2 d; f
early in the hearing against conducting a "witch hunt" and said
' @0 j! }8 S* T1 {! y. w1 ~1 I9 {"We don't want to just assume automatically that Toyota has/ [1 P; N5 ]) I! C+ f, I$ m
done something wrong and has tried to cover it up." But midway% g4 K# e! }. J) i
through Lentz's testimony, Barton said of Toyota's
! J/ p5 g- Z# ]- y* u8 D" F! iinvestigation of the problems: "In my opinion, it's a sham."1 @9 B& r' B& ^6 P0 w
Lentz said the company had not completely ruled out an% V- n" M, y0 I2 C8 e( l) W
electronics malfunction and was still investigating causes of
1 B. J: ~( y: H. L) z6 sthe sudden acceleration. Still, "We have not found a
1 b1 D1 m7 o1 d# V! wmalfunction" in the electronics of any of the cars at issue, he; g. W0 y+ J' w2 C
said.: s' ~* O7 n# q B' S
As to Smith's harrowing story, "I'm embarrassed for what
% d0 \" s4 \0 _5 Z& c v( {happened," Lentz said. "I want her and her husband to feel safe: |3 O! H3 y u- S: Z9 q
about driving our products," Lentz said.
) `/ d1 ~$ m/ p" Q% m8 z& W- hThree congressional panels are investigating Toyota's
4 v- \! k* J8 D Y5 F5 Lproblems, which affect a huge number of Americans. Toyota has# j' g1 ^3 Q8 u7 h1 G
recalled some 8.5 million vehicles worldwide -- more than 6
) H0 T/ X2 u5 f( c( qmillion in the United States -- since last fall because of7 @5 Y( B- K+ C* R) W3 n! Z; r2 g2 D6 ^
unintended acceleration problems in multiple models and braking! b' O7 Q# s9 F o
issues in the Prius hybrid. It is also investigating steering& v1 f9 _- O8 C* W8 H+ S
concerns in Corollas. People with Toyotas have complained of. R4 K( I! U) D
their vehicles speeding out of control despite efforts to slow! t& ~! ^) M' y3 K
down, sometimes resulting in deadly crashes. The government has
" m# T1 i& S- o$ sreceived complaints of 34 deaths linked to sudden acceleration
# `9 s0 _4 j: o3 k, Vof Toyota vehicles since 2000.% L1 }4 i3 i( ]8 S) N
Lentz, who choked up while discussing the death of his own0 b. D& i& }; B
brother more than 20 years ago in a car accident, said he8 t+ g4 _: U" ` K9 I- v
understood the pain.6 w# h1 b( S" G s$ a
"I know what those families go through," he said.
! w4 ~+ `, ^) K9 V" L q, XLentz has said in the past that he was confident Toyota's
6 I3 b. z8 {% m8 k9 ?4 T4 @+ C% Yfixes on the recalled vehicles would correct the problems.
, R4 l8 q4 \7 `, j; W# ]8 CBut when pressed by Energy and Commerce Committee Chairman
, _: j% z7 y; K% P8 U. KHenry Waxman, D-Calif., on whether the two recalls Toyota put. Q, |# V2 P3 |
in place to deal with the issue would completely solve it,7 t* Y# P/ D3 s; P) u
Lentz replied: "Not totally."
' j, ]& I7 n' m8 V K- DStill, he said chances of unintended accelerations were: n& u! i. D% j4 \; t
"very, very slim" once the recall was complete. Lentz also said
: b: `$ g' o' FToyota was putting in new brakes that can override the gas
* Y9 a7 ~0 k- w, U5 o! Apedal on almost all of its new vehicles and a majority of its$ G# `- a. M" T% n0 u6 f0 ?+ a$ e
vehicles already on the road.
9 J9 n7 v1 X( ] NMeanwhile, Toyota president Akio Toyoda, who will testify& H- g1 B$ ~6 d. q2 e) l" R
before a separate panel on Wednesday, said he took "full
7 F: y& a" x+ Q/ n4 ~responsibility" for the uncertainty felt by Toyota owners and
( r) E+ r6 @# `" n Qoffered his condolences to a San Diego, Calif., family who were
) {0 H+ `1 ~# c9 D# zkilled in late August, reigniting interest in the problems.. Q+ |! t; l% d/ `4 I8 c' q
"I will do everything in my power to ensure that such a* q; r" \% I# I% ^
tragedy never happens again," Toyoda said in prepared testimony
4 A- _) G$ j! l5 I' P4 p& {for Wednesday's hearing to the House Government Oversight, H- S4 W, ^- d/ G9 s
Committee. "My name is on every car. You have my personal& F+ v0 R+ B0 X/ R
commitment that Toyota will work vigorously and unceasingly to- d( n# j' U) G7 H# @, T
restore the trust of our customers."
1 q" i+ j9 I) ZLawmakers heard a brief, but riveting, deion from& x) f6 q9 ~' L6 L5 w# |
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ @6 N; | n2 ~+ Z( X: Szoomed to 100 miles per hour as she tried to get it to stop --9 Y' q4 H' ~" v
shifting to neutral, trying to throw the car into reverse and
+ E2 z$ Y4 O+ m4 ~hitting the emergency brake. Finally, her car slowed enough
' x, C# B1 K: @4 P" A( {; cthat she was able to pull it off the road onto the median and+ u& A5 ]# M( Y5 k& {( W
turn off the engine.4 c& J" ]7 b" h* |) a* H B
Fighting back tears, she described her nightmare ride of9 |1 h. o) z+ M
October 2006, calling it "a near death experience."
# c! ^3 Y% p4 P ^"After six miles, God intervened" and slowed the car, she& E( Z. K) M- I! k7 }
said. She added that it took a long time for Toyota to respond9 A) Z; `% w2 R( h# j I+ ~
to her complaints.1 y) D) L$ m$ a' Z& R
In an often contentious full day of testimony, lawmakers
- e" c" x6 ^ ~2 W0 l% ]/ qreturned again and again to the question of whether electronic6 R7 C- Y3 s- c' }
malfunctions may have contributed to the speeding cars.; }6 c7 }2 b3 n* y" x# B. _0 b
"We are confident that no problems exist with the electric" T& ?4 \ M( u5 K) L& K) \
throttle control system in our vehicles," Lentz said. He cited$ a$ q2 [/ M, m, i% ]2 Q0 x8 u3 |
"fail-safe mechanisms" in the cars that were designed to shut! A R0 O7 {: \3 o4 T* @
off or reduce engine power "in the event of a system failure."7 i8 X' R2 F% w0 c
Transportation Secretary Ray LaHood told the panel in6 E5 k- i) P; J! G& ?( v1 u# j
prepared testimony that possible electronics problems were2 B+ B, [' a2 i0 A$ }. l% h1 P
being looked into by his agency. He said the company's recalls
) M# q2 t9 i/ c9 I. r$ Awere important steps but "we don't maintain that they answer
X( T8 I! P3 z, F6 Q: D3 ?; Yevery question.". |. @: x. C3 H9 M6 n
Toyota hired a consulting firm to analyze whether
* b8 U t3 R$ K0 {5 L2 r# velectronic problems could cause unintended acceleration. The
! n3 g( n7 ^/ F: X0 x, B; z) c2 ffirm, Exponent Inc., found no link between the two. But
% C/ u8 V* K+ @& q4 C7 icommittee investigators said the testing studied only a small
o2 X5 f" `" `2 A! t; J+ m: Unumber of vehicles/ v4 y0 B4 m+ ^# n, |+ ^
Tracking down an electrical problem can be far more
& U7 s% I2 D, s: t7 B: ydifficult, expensive and time-consuming than finding a! T4 G% }2 |, f% P
mechanical problem. Electrical problems can have more than one3 c3 v5 \, w# r- |1 O
source, and they can come from inside or outside the car.
6 R$ ?# q- e( }$ G% YMechanical problems often leave clues such as physical damage,7 D" P' i% C W( I+ X) M- s, W
where electronic troubles can be hidden in software or leave no2 |; X* J" j) p* Y& m6 _ K
trace at all.
8 t' ^* l2 n4 N7 g9 W! b, b0 Q7 wHouse investigators who reviewed Toyota's customer call% C% G( B" A$ I% Y3 s' a$ s* R' F
database found that 70 percent of the complaints of sudden9 X( n# j1 [" {2 T
acceleration were for vehicles that are not subject to the$ n% ~4 X9 l! t- ]2 ?
recalls over floor mats or sticky pedals.
6 T0 f' s+ }) M* DRep. Bart Stupak, D-Mich., chairman of the subcommittee,
. T" Y- ^8 }2 W: v4 fsaid Toyota "misled the American public by saying that they and
, J. v1 w4 ~! w7 e7 ~; P1 V) l2 Uother independent sources had thoroughly analyzed the- |# v& F9 p+ G2 w7 x& h% P% J
electronics systems and eliminated electronics as a possible6 q* J, E: R, [; A' g+ [% \7 F
cause of sudden unintended acceleration when, in fact, the only; ~& S+ f' f6 I, }3 k5 w" f
such review was a flawed study conducted by a company retained
4 v L2 [' `% z2 ]- `8 @0 t1 V' k2 Gby Toyota's lawyers."5 x5 _: l' E2 P& B
Lentz apologized anew for the company's slow handling of. l/ P9 W. C* t+ U. H
problems. "We have not lived up to the high standards our
% U6 t1 \7 i) E' `" y" C: \: F* b) e ucustomers and the public have come to expect from Toyota," he
r8 @1 ?4 E- @' K' N; n. Lsaid.4 w9 n# }! E5 H9 ?% |& W3 m( _6 M
"Put simply, it has taken us too long to come to grips with
; a9 }: O# J9 O. w/ i; d7 Sa rare but serious set of safety issues, despite all of our
, u2 s8 B: E- Z8 g* E9 dgood faith efforts," said Lentz, president and chief operating
( A/ S' i( u! ~$ } X; eofficer of Toyota Motor Sales USA. Inc.
Z2 M1 t/ R( U, V9 ZSeparately, among hundreds of Toyota dealers lobbying; J. M% G4 O" {8 h
members of Congress Tuesday, there seemed to be widespread
/ o+ C" w6 r/ e! Z9 x6 _& {; ]7 francor toward a federal government they view as picking on the
! c/ `. u' A. o- ~ P- Fautomaker, at least in part because of the government's+ ^8 i! [3 B( R3 |4 ]' h" Z: h# a$ V
investment of billions of dollars in General Motors and
1 @+ r& Y$ s: K5 r) T% L5 eChrysler.
* R$ X5 y: Y7 e Q- o; u% [5 g- |"That's hard for me as a citizen to understand why my tax
. \2 D T! R- _$ udollars are going in that direction," Paul Atkinson, a8 C" Y" u0 _! x7 w/ _2 N
Houston-area Toyota dealer, said at a news conference that also
% D4 I( t. p0 }8 X7 Sserved as a pep rally for the visiting dealers. "To compete7 ^! o1 a' K# y$ ?/ m! |, w
with the government as an individual entrepreneur is pretty* P' y- F& q, |8 ^/ r1 R* k
tough."
, y, b) c, w2 W% z r---: ]6 e @2 B, D2 X2 ]
Associated Press writers Alan Fram, Stephen Manning and Tom. a, t% F/ I1 o. ?. \" Y& J) h! {0 T
Raum in Washington and Tom Krisher in Detroit contributed to
+ K H: n( [7 L1 X. Dthis story.
" V4 E& c- I0 y- d0 W( T. w. \$ u8 b) K' v1 W% e0 t
-0- Feb/23/2010 21:04 GMT |
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