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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, f, Z" Q0 F- F8 {! zBy LARRY MARGASAK and KEN THOMAS& f" v# }' e' R
Washington (AP) -- The president of Toyota's U.S.. v) G% @5 ?$ E6 P( {; w! Z
operations acknowledged to skeptical lawmakers on Tuesday that2 E- S C9 ~4 \2 O
the company's recalls of millions of its cars may "not totally"3 y) x7 h. B: I7 B, Z
solve the problem of sudden and dangerous acceleration.
: |$ J6 J: E% j( w4 m"We are vigilant and we continue to look for potential% {: U9 Z9 C) d4 N, [/ F' c
causes," Toyota's James Lentz told a congressional panel.& G# ?- N! s* j+ c
However, he repeated his company's position that unexpected
7 Y& M, e. z6 B9 n) cacceleration in some of the company's most popular cars and
- i0 X9 k, A T4 f& `. ~/ vtrucks was caused by one of two problems -- misplaced floor
5 C& L5 o2 _/ a8 k# amats and sticking accelerator pedals.
. p/ S) `0 o1 w5 {7 q8 xHe insisted electronic systems connected to the gas pedal
x2 Y! L, D! t3 o) V! eand fuel line did not contribute to the problem, drawing sharp
( }2 b& L) l* Mcriticism from lawmakers who said such a possibility should be
% {; \8 w9 B) u& n: B; Z! ~further explored -- and from a tearful woman driver who could
6 p9 G) H7 w( _' U1 mnot stop her runaway Lexus.2 Y" q3 m2 V3 L/ P3 ?! v/ b
"Shame on you, Toyota," Rhonda Smith, of Sevierville,' Y" {( R# O9 j: S2 \* e
Tenn., said at a congressional hearing. Then she added a second
) I0 F m. b3 |0 }! O"shame on you" directed at federal highway safety regulators.
; Q: f" M( ~ X' z7 JTexas Republican Rep. Joe Barton cautioned his colleagues
: z) y0 A$ c! B' s1 P3 D5 V0 xearly in the hearing against conducting a "witch hunt" and said8 M6 y# O2 Z' r- r" m; B* P
"We don't want to just assume automatically that Toyota has
/ Q. g: O0 |+ S6 `& ?; ^done something wrong and has tried to cover it up." But midway
4 c; r+ U& T* w: f( s3 A: ~through Lentz's testimony, Barton said of Toyota's0 \( x8 d0 l) o, H4 ? s( g5 g
investigation of the problems: "In my opinion, it's a sham."" `' M* z4 F K. t$ Y8 A
Lentz said the company had not completely ruled out an# X! j2 M/ S+ A4 z0 o" _
electronics malfunction and was still investigating causes of
; _1 G% L* ]7 M( G* o) tthe sudden acceleration. Still, "We have not found a' U' j5 g: s0 D; z! \
malfunction" in the electronics of any of the cars at issue, he
* ?3 j, O& K* H, f* g- v0 _% W+ jsaid.
' J- {0 Q# e# EAs to Smith's harrowing story, "I'm embarrassed for what
' W, Y/ A- r: E+ H+ u' |- Q7 Ohappened," Lentz said. "I want her and her husband to feel safe" R* F- R2 H" K0 @& W: u% g
about driving our products," Lentz said.0 H- h6 G5 q! O
Three congressional panels are investigating Toyota's
) m1 @, n' J' i, C z$ Z; tproblems, which affect a huge number of Americans. Toyota has. k9 \. u0 R1 r9 R. E' a
recalled some 8.5 million vehicles worldwide -- more than 6
+ R& s3 o3 I! R$ W6 }7 qmillion in the United States -- since last fall because of! L( E# z7 D- g
unintended acceleration problems in multiple models and braking# J4 d2 R- Q3 P) o
issues in the Prius hybrid. It is also investigating steering
' o. W" D+ H3 N* w# x2 j3 b( k1 F" `concerns in Corollas. People with Toyotas have complained of
% b) j/ |- d$ L* p) r1 z. ktheir vehicles speeding out of control despite efforts to slow8 X" \: k+ D& ^" Q
down, sometimes resulting in deadly crashes. The government has
$ s( [5 i8 \+ V; H; Q% G1 k7 ?/ u; Nreceived complaints of 34 deaths linked to sudden acceleration
9 L& k( \5 k4 { Cof Toyota vehicles since 2000.6 Y8 ^1 ]! ?- D' ^; v' Y" h( j; N
Lentz, who choked up while discussing the death of his own4 c. f% M8 X, i! c2 G
brother more than 20 years ago in a car accident, said he
4 a% h( D; x o, _/ F# Ounderstood the pain.: a8 T0 I0 o. I. e; \4 R# k
"I know what those families go through," he said.
, o! ?" x4 t4 V/ a2 Y5 C7 oLentz has said in the past that he was confident Toyota's r; g/ \& ]$ x4 a- H
fixes on the recalled vehicles would correct the problems.
: V$ J0 p9 x/ j& lBut when pressed by Energy and Commerce Committee Chairman4 B6 w' C0 [4 _9 |/ ?/ a
Henry Waxman, D-Calif., on whether the two recalls Toyota put
; w+ U6 R. Y4 V$ ?' Hin place to deal with the issue would completely solve it,0 T; J( S T& ^' s5 x" A! z1 b& O
Lentz replied: "Not totally."5 h" n7 L6 M6 A0 A" _! d
Still, he said chances of unintended accelerations were2 J# n3 E3 M! U- s, V2 o
"very, very slim" once the recall was complete. Lentz also said9 L6 ~5 y6 }# T
Toyota was putting in new brakes that can override the gas
" d# c3 {! D& }" v( X0 V" Hpedal on almost all of its new vehicles and a majority of its, W! C5 I! N& r+ e7 N( N) |* a- G
vehicles already on the road.
, z* Y/ k4 j; e1 ], O vMeanwhile, Toyota president Akio Toyoda, who will testify
3 P% q/ r7 e) P ibefore a separate panel on Wednesday, said he took "full
: O8 b3 w9 d9 }' [: s# E' P, {- Eresponsibility" for the uncertainty felt by Toyota owners and
4 _; W7 d# f& Y$ }( B. ?3 eoffered his condolences to a San Diego, Calif., family who were
8 L [; s# t, _4 N- {killed in late August, reigniting interest in the problems.
( G6 ^0 i/ {' M, F4 O"I will do everything in my power to ensure that such a0 L6 z% D9 g6 i- T
tragedy never happens again," Toyoda said in prepared testimony
& ]4 G0 O: {5 U% m& h4 y$ Jfor Wednesday's hearing to the House Government Oversight
/ F3 [8 Z2 U/ m5 S/ XCommittee. "My name is on every car. You have my personal0 R- v; q9 K5 l, V& e4 ?) s
commitment that Toyota will work vigorously and unceasingly to& Q6 {: K8 Q8 V0 X/ b: P/ L
restore the trust of our customers."7 j, R4 y' y1 t) q0 ~. i
Lawmakers heard a brief, but riveting, deion from
8 T5 R3 [4 q% x; a J6 x) ?Smith, the Tennessee woman whose Toyota-made Lexus suddenly. b" L$ M" t$ Q9 I% ~
zoomed to 100 miles per hour as she tried to get it to stop --" l% f$ }+ F9 d6 E
shifting to neutral, trying to throw the car into reverse and
" A; l1 N @3 A9 ]hitting the emergency brake. Finally, her car slowed enough
, P1 s( M: r7 J/ Z$ ethat she was able to pull it off the road onto the median and
% r* `% b: o5 o" z8 gturn off the engine./ W- j# {) @& k u) j6 q, ^3 M
Fighting back tears, she described her nightmare ride of
, s; A0 k2 S5 Q" jOctober 2006, calling it "a near death experience."& Z, r% _. F, ]% j) S+ c
"After six miles, God intervened" and slowed the car, she
- u0 S( \, d2 T' S+ Vsaid. She added that it took a long time for Toyota to respond
9 _, j: d+ W6 @3 G! Gto her complaints.
8 X4 v9 M" o1 M5 p; K S- @In an often contentious full day of testimony, lawmakers
1 c9 w: r$ z3 t1 ?2 @( rreturned again and again to the question of whether electronic
% Q, S+ E. @! |6 H% Z% `% [malfunctions may have contributed to the speeding cars.* s/ U1 L0 J5 c5 z4 m
"We are confident that no problems exist with the electric. i9 N6 d8 L" A, I6 g. i
throttle control system in our vehicles," Lentz said. He cited- f, q# @$ s. Q6 B( f+ }# G
"fail-safe mechanisms" in the cars that were designed to shut# D, |2 M# y, j* z
off or reduce engine power "in the event of a system failure."$ T b9 _8 q& o" v, b- r: q/ i
Transportation Secretary Ray LaHood told the panel in
$ _" j6 t' X1 w* o7 E2 Aprepared testimony that possible electronics problems were9 o/ I1 p3 F( n3 ]5 V: G0 @
being looked into by his agency. He said the company's recalls
5 e7 `7 B. m# ]8 A7 b* R) Hwere important steps but "we don't maintain that they answer
* N9 _, t [2 a, b. Levery question."
. g6 J& k7 G+ N2 k- W* }$ jToyota hired a consulting firm to analyze whether" ^& T( a9 V9 f# m- m
electronic problems could cause unintended acceleration. The9 K5 d/ O$ k8 ~4 j0 O
firm, Exponent Inc., found no link between the two. But# J1 |7 l. y+ r
committee investigators said the testing studied only a small% ?9 N, W& u$ J4 b7 t# W% W9 C
number of vehicles: J% p( h9 D4 {0 x. H
Tracking down an electrical problem can be far more
% _* l8 {+ s; D0 Y @) qdifficult, expensive and time-consuming than finding a
: G6 \; j" H+ ~) Mmechanical problem. Electrical problems can have more than one( q' R; h3 C6 S5 u4 @
source, and they can come from inside or outside the car.
2 N8 C% ], W* G, ^8 X3 CMechanical problems often leave clues such as physical damage,
& g$ Z. |2 P% N! Swhere electronic troubles can be hidden in software or leave no
4 d" e8 [, D) G1 Etrace at all.
! c$ n8 s* i' ^3 fHouse investigators who reviewed Toyota's customer call) N B* q+ N8 }; ?
database found that 70 percent of the complaints of sudden% x- Z: @2 v9 S8 X/ c" c. [3 Q3 u
acceleration were for vehicles that are not subject to the3 c$ A* i: [) E9 ]. r
recalls over floor mats or sticky pedals.( K# x; S+ r0 S5 q) `
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,! e3 \. ?+ K- ^& d
said Toyota "misled the American public by saying that they and1 |9 d" r% [* v$ ]( I
other independent sources had thoroughly analyzed the/ t. t! P( R2 z9 O8 y
electronics systems and eliminated electronics as a possible
! x% }) ^" t- O: l; scause of sudden unintended acceleration when, in fact, the only. j, U8 m- M" {
such review was a flawed study conducted by a company retained
4 n3 g, N8 @2 n2 jby Toyota's lawyers."
$ @( X; o1 B, U& X9 ?, yLentz apologized anew for the company's slow handling of
7 @; f: I$ J; E4 B4 }" p2 Zproblems. "We have not lived up to the high standards our
6 s" R# w7 b% Tcustomers and the public have come to expect from Toyota," he0 ~1 L9 t6 D7 H' u1 C9 C2 V9 v
said.
. \0 k2 ^+ w2 m8 M D- D; F: O"Put simply, it has taken us too long to come to grips with! \8 Z X7 E/ a! F1 d
a rare but serious set of safety issues, despite all of our
3 f' k/ M; g# F6 zgood faith efforts," said Lentz, president and chief operating! O8 Z% V( Q7 T# j) ]* k' J* Q
officer of Toyota Motor Sales USA. Inc.) s6 |' g9 K- V, y0 l& P- A7 P
Separately, among hundreds of Toyota dealers lobbying
& R/ P* _- [! Z8 \6 d2 dmembers of Congress Tuesday, there seemed to be widespread2 n1 w' y2 Q: s" h- K9 }7 p9 A( g7 J
rancor toward a federal government they view as picking on the; \) Q# g1 n' O0 F6 N6 y# |
automaker, at least in part because of the government's
/ ?- s8 b5 V7 v9 m2 x+ o( finvestment of billions of dollars in General Motors and
: F7 b0 d' C. ~Chrysler.
2 ?" ?6 z4 k5 h# T, e"That's hard for me as a citizen to understand why my tax5 x4 w- n6 @# u' R7 M' g3 P! c5 Q
dollars are going in that direction," Paul Atkinson, a
^, U f. V9 U2 I* d a, m- DHouston-area Toyota dealer, said at a news conference that also
: s3 d" l" p# b6 }1 J/ N: Z6 I; p. Lserved as a pep rally for the visiting dealers. "To compete7 j( p5 ]9 e1 \$ |
with the government as an individual entrepreneur is pretty1 \: ~# W2 p/ T/ w) X- W
tough."
: k' \0 o& i7 {/ E---! ~5 L$ o8 ^- u' Q, z4 K
Associated Press writers Alan Fram, Stephen Manning and Tom3 |6 j+ G/ m1 R R' j* b9 Q
Raum in Washington and Tom Krisher in Detroit contributed to4 b' N9 a# d/ }* N. [
this story.1 O! o7 M h* r
! ^, Q7 E) y2 S0 Z% B m: M-0- Feb/23/2010 21:04 GMT |
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