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丰田承认换踏板不一定能全部解决加速问题
+ Q6 S) g* g- b$ f% oBy LARRY MARGASAK and KEN THOMAS8 ?& ^# ]$ e* Y" ]$ Q
Washington (AP) -- The president of Toyota's U.S.; H1 c) y, i$ h5 y: k$ ^( O
operations acknowledged to skeptical lawmakers on Tuesday that
* g1 Y) a3 b6 G, e. Xthe company's recalls of millions of its cars may "not totally"
9 Z" x K, s6 \- U6 K5 I* Rsolve the problem of sudden and dangerous acceleration./ O9 V( S7 m/ ~9 G! E- x
"We are vigilant and we continue to look for potential8 F/ k9 y7 P8 {% u9 I+ H& u
causes," Toyota's James Lentz told a congressional panel.
# Q5 K3 T$ `5 h) y4 ZHowever, he repeated his company's position that unexpected7 e. w5 c# B9 @2 D/ i, c3 S0 ^
acceleration in some of the company's most popular cars and
8 w/ X( G; {9 o3 G9 h3 R. Y7 Gtrucks was caused by one of two problems -- misplaced floor5 P" o T: ?8 q4 D! ^9 x Z
mats and sticking accelerator pedals.
7 w4 G6 W6 D$ b. U/ y" N: _He insisted electronic systems connected to the gas pedal
$ n V( L: Y8 j6 h" Dand fuel line did not contribute to the problem, drawing sharp
1 T ]3 b3 m( t6 p" ~. K8 p9 ncriticism from lawmakers who said such a possibility should be
: l( b" J1 w1 R8 M8 x( }further explored -- and from a tearful woman driver who could8 }; ~) F; o& f% o% c' r1 ?6 D
not stop her runaway Lexus.
& Q/ T3 `' S9 m. ^0 G1 i"Shame on you, Toyota," Rhonda Smith, of Sevierville,
' O; F0 r; K: O9 E. E+ c+ b0 n2 J0 NTenn., said at a congressional hearing. Then she added a second
( ^' o O) I( D0 ]"shame on you" directed at federal highway safety regulators.
; k2 a+ K) {- s+ r0 v. lTexas Republican Rep. Joe Barton cautioned his colleagues
* P, A6 l0 s* P1 @7 s* vearly in the hearing against conducting a "witch hunt" and said
7 q- _% [9 @. I0 }4 M8 f"We don't want to just assume automatically that Toyota has
, l; `8 i, k. R$ W# R6 udone something wrong and has tried to cover it up." But midway1 w4 d2 ]2 H6 f& {+ C8 C% v" h- q. j
through Lentz's testimony, Barton said of Toyota's
2 _7 k0 f" q0 n5 rinvestigation of the problems: "In my opinion, it's a sham."
, }/ i9 f, r' K' QLentz said the company had not completely ruled out an
. G0 `$ n- s; C/ Z" Xelectronics malfunction and was still investigating causes of
) a/ q; x7 A f+ ethe sudden acceleration. Still, "We have not found a
! v3 t4 |8 L u3 o! N( Cmalfunction" in the electronics of any of the cars at issue, he
6 M" o! n& Q/ P7 V! xsaid.& m4 C) M# S4 j; M) V
As to Smith's harrowing story, "I'm embarrassed for what4 P% q2 M0 ~& Y& K7 C V
happened," Lentz said. "I want her and her husband to feel safe
( ?8 W, F4 w+ \0 Mabout driving our products," Lentz said.
2 _/ G) ?4 T$ G5 i. W! MThree congressional panels are investigating Toyota's
O3 z, W2 ?6 M% q. c) H2 g8 aproblems, which affect a huge number of Americans. Toyota has. ?, g; i+ B6 i8 M, b, O2 ~! R
recalled some 8.5 million vehicles worldwide -- more than 6
: d; u$ N+ \/ B' m# |/ }million in the United States -- since last fall because of
& ]& F: l( N7 u$ Dunintended acceleration problems in multiple models and braking' j0 J+ i# ], p; L4 C
issues in the Prius hybrid. It is also investigating steering
4 }+ @# [5 f+ Rconcerns in Corollas. People with Toyotas have complained of
6 ]4 r/ y8 Y' e1 a) |. S" O1 Stheir vehicles speeding out of control despite efforts to slow, y" A8 c" ~, I+ z# Y) B: V
down, sometimes resulting in deadly crashes. The government has% @$ A$ y! T. q" H& B. v" s3 u
received complaints of 34 deaths linked to sudden acceleration
0 y ?! L& ?! fof Toyota vehicles since 2000.
$ o$ }/ @. p! o1 }Lentz, who choked up while discussing the death of his own
& V3 z" t' R! U. c( Ubrother more than 20 years ago in a car accident, said he
* \, [' k) @; p4 [9 Hunderstood the pain.
9 Y8 A1 ~+ [& @' g' @- Z"I know what those families go through," he said.
: @5 E( N, @( k% C& K4 L1 `Lentz has said in the past that he was confident Toyota's
% G3 R) T$ F. y$ o' b: s/ o& V0 nfixes on the recalled vehicles would correct the problems.2 x0 b7 Q" N& B
But when pressed by Energy and Commerce Committee Chairman3 y- ?- g6 S# V8 z6 w" `
Henry Waxman, D-Calif., on whether the two recalls Toyota put
5 A0 Z/ E6 K, p% V l/ @7 _in place to deal with the issue would completely solve it,5 v' J4 L3 x9 D; W
Lentz replied: "Not totally."0 D) Q0 d/ z2 E0 I' O
Still, he said chances of unintended accelerations were* \. y1 n. t6 L9 ~1 U! A
"very, very slim" once the recall was complete. Lentz also said
! y" l! v' m' U: @Toyota was putting in new brakes that can override the gas& j5 Z0 r" p' v" y
pedal on almost all of its new vehicles and a majority of its2 I9 m' [0 }( f% {" b' S
vehicles already on the road.3 E+ A! ], }& r, k& ^( C
Meanwhile, Toyota president Akio Toyoda, who will testify5 X% v: y! ?/ ]4 x) s Q1 V0 g- W
before a separate panel on Wednesday, said he took "full1 R. Z- E5 m1 N& z+ U
responsibility" for the uncertainty felt by Toyota owners and
1 f0 I( V( }/ z) S6 \6 [ Roffered his condolences to a San Diego, Calif., family who were
8 ~: M. ]4 N" `( {- S/ ~7 rkilled in late August, reigniting interest in the problems.
2 R6 x+ z+ N1 Y4 m' E' j"I will do everything in my power to ensure that such a
, l! E( `& J# u0 r& Y3 t% R: R" y* o htragedy never happens again," Toyoda said in prepared testimony8 \/ u8 b1 d# c: E( b) V
for Wednesday's hearing to the House Government Oversight
. s& ^( e3 [7 _! T3 P8 wCommittee. "My name is on every car. You have my personal3 t) Q! z J# L- i9 A3 h `
commitment that Toyota will work vigorously and unceasingly to8 F" ^6 p: S$ O$ B8 n
restore the trust of our customers."+ U5 K2 A1 S! A$ Z, C; q
Lawmakers heard a brief, but riveting, deion from
2 L+ O R3 [! Y" M4 YSmith, the Tennessee woman whose Toyota-made Lexus suddenly
/ Z& _7 v4 Y" V$ a1 v( pzoomed to 100 miles per hour as she tried to get it to stop --
# h" U8 {* z: xshifting to neutral, trying to throw the car into reverse and
* J! r; y& G z# ? n: mhitting the emergency brake. Finally, her car slowed enough5 C. t, ^" v: j) ~# [# Z* G# c
that she was able to pull it off the road onto the median and9 D" Z4 m8 S2 I; }( \* P
turn off the engine.
& ]; Y$ ]. x; W( R9 p$ BFighting back tears, she described her nightmare ride of. h$ J: V; L; N3 v
October 2006, calling it "a near death experience."
! S6 D; O% c) I. b- N$ I/ W3 D"After six miles, God intervened" and slowed the car, she
x5 w* Y& I+ L+ Y5 jsaid. She added that it took a long time for Toyota to respond
- Q( c }1 \ A: dto her complaints.2 {; H, Q8 z. G, g T- @
In an often contentious full day of testimony, lawmakers
: g `5 ]% D" u, J1 L% B6 areturned again and again to the question of whether electronic
4 r2 F g5 Y4 o& H3 J- @5 |" rmalfunctions may have contributed to the speeding cars.
t3 `- P# h! U2 s X% [; S, q% b$ t"We are confident that no problems exist with the electric1 y4 h3 V) H( P: |) F
throttle control system in our vehicles," Lentz said. He cited
, a; S9 R9 o. ["fail-safe mechanisms" in the cars that were designed to shut" [' J( a2 s8 L* i$ b/ o
off or reduce engine power "in the event of a system failure."
5 V. Z7 H K/ {/ s% Z& V, f! yTransportation Secretary Ray LaHood told the panel in$ e6 E+ @; r3 ^) D1 m
prepared testimony that possible electronics problems were
% y( E2 c, T! a4 Q4 o3 S: Ibeing looked into by his agency. He said the company's recalls0 A) b/ D G5 j$ s* N! d; @% l
were important steps but "we don't maintain that they answer. J- j+ i+ a5 Z9 i8 Q
every question."
' {4 ~8 \7 s7 E& sToyota hired a consulting firm to analyze whether0 i" Q+ i9 {; f5 c7 v1 }5 t
electronic problems could cause unintended acceleration. The
) d5 P+ u3 k9 X/ S3 e9 mfirm, Exponent Inc., found no link between the two. But6 h3 m2 I% L9 a/ c
committee investigators said the testing studied only a small
4 h |$ O0 h I& g9 anumber of vehicles
, O) _' K: M$ m1 t/ _Tracking down an electrical problem can be far more9 j6 J; X4 H2 e2 l% Z5 z
difficult, expensive and time-consuming than finding a
, h& S; i0 C, F/ @* `( p8 q. H: B1 lmechanical problem. Electrical problems can have more than one
2 l' h) o& ?2 O! ]3 _source, and they can come from inside or outside the car. w, P: F: X* n9 S0 Y- @ S9 }
Mechanical problems often leave clues such as physical damage, N& y( f6 m- i# `( s
where electronic troubles can be hidden in software or leave no) G+ A- R9 U$ @' A/ Q7 m3 ]
trace at all.
' n- Q u: g5 ~2 wHouse investigators who reviewed Toyota's customer call T/ `, o8 ^6 g
database found that 70 percent of the complaints of sudden
7 s# e: E7 Y' g, }1 o0 pacceleration were for vehicles that are not subject to the
& m% Q9 a3 T. g9 Frecalls over floor mats or sticky pedals.& W. l) [7 D1 m' Y0 z1 H. |! ~. u$ h
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,. m. a5 y, U1 M" l! g- j
said Toyota "misled the American public by saying that they and
4 E* P0 w! h) Iother independent sources had thoroughly analyzed the
9 M1 A6 i9 L/ ~" {) r9 ?5 [ gelectronics systems and eliminated electronics as a possible2 J" @ p0 }, P9 X, H3 i
cause of sudden unintended acceleration when, in fact, the only8 Q7 D. o; K/ G* U e* D/ F- O
such review was a flawed study conducted by a company retained# {8 y" H f3 W
by Toyota's lawyers."
6 {( o, P! O0 q9 u- h7 D! d, tLentz apologized anew for the company's slow handling of+ g1 [$ @9 l8 w) `& Y2 F, z4 a
problems. "We have not lived up to the high standards our
4 r2 @, X- X# v6 [* ~ Xcustomers and the public have come to expect from Toyota," he
$ E7 o+ c! m2 ]* O/ ~- g9 lsaid.
0 h7 q( x* |# P7 t, z+ ~( }/ c" h"Put simply, it has taken us too long to come to grips with/ @; F9 l M6 p1 n5 C! x" _$ t
a rare but serious set of safety issues, despite all of our
" W& R0 C2 [0 {4 Z" r1 G- w/ ?good faith efforts," said Lentz, president and chief operating9 Z% I6 Y3 M/ W6 U
officer of Toyota Motor Sales USA. Inc.
' ]% A% {, d% v' w. ?( w( g+ y- OSeparately, among hundreds of Toyota dealers lobbying% q" `/ D" S* L0 S
members of Congress Tuesday, there seemed to be widespread
3 |/ {7 X- L0 Z) c5 f' \: E6 erancor toward a federal government they view as picking on the( d' R' x" d: o; [' b( G
automaker, at least in part because of the government's
5 F" H4 s$ g5 I$ [6 R! s+ `investment of billions of dollars in General Motors and
8 Z X0 @8 o. C1 u, }! m# xChrysler. v; I0 ]4 t+ v! A" S% g
"That's hard for me as a citizen to understand why my tax% q" _9 Z0 z( d; o" f, f! j; a
dollars are going in that direction," Paul Atkinson, a" u& C" _" G9 u; H) D
Houston-area Toyota dealer, said at a news conference that also
1 N3 M$ m# m+ lserved as a pep rally for the visiting dealers. "To compete: ]+ F: g9 U, A+ t! c. N7 R2 d
with the government as an individual entrepreneur is pretty2 z: L( g" i# c3 p
tough."
9 h" z9 [/ c7 G1 e. B, Y---
! P* ~* r) t) p5 BAssociated Press writers Alan Fram, Stephen Manning and Tom
+ p* u, h) ]: V; t* n& `& k0 ?Raum in Washington and Tom Krisher in Detroit contributed to
& e: ~ X% O5 Z9 s% D# |' Kthis story.
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