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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
$ x. ?: m" _. BBy LARRY MARGASAK and KEN THOMAS
1 U: U! c0 V" I$ j z5 UWashington (AP) -- The president of Toyota's U.S.6 } j; I) n7 w1 ?5 `. k' J ^5 r K
operations acknowledged to skeptical lawmakers on Tuesday that% y8 d3 W# a( K5 W
the company's recalls of millions of its cars may "not totally"
2 j4 a' U! z* K" a/ R8 e+ ssolve the problem of sudden and dangerous acceleration.
G/ S& Q" f* P2 {, Q"We are vigilant and we continue to look for potential
Z2 @2 r2 \ Xcauses," Toyota's James Lentz told a congressional panel.# a8 Z0 }9 U* I( V& v( R2 }
However, he repeated his company's position that unexpected
4 [* W3 e6 e! n* nacceleration in some of the company's most popular cars and
( y: k7 F, X8 B& K- }" ptrucks was caused by one of two problems -- misplaced floor
4 w. @& Y0 n0 }3 `mats and sticking accelerator pedals.
' a6 Y; S: r( t9 KHe insisted electronic systems connected to the gas pedal( g. G1 z9 M, J
and fuel line did not contribute to the problem, drawing sharp
! c5 ?9 g) Z% r- M9 _3 N5 Q' lcriticism from lawmakers who said such a possibility should be* z) F2 |, \. J! c
further explored -- and from a tearful woman driver who could5 L$ D; a/ A$ n X h, N9 v. V* _- R! ]
not stop her runaway Lexus.
$ n6 F2 [# j0 U: O5 f"Shame on you, Toyota," Rhonda Smith, of Sevierville," [) u- G5 l! a0 @4 n4 z$ _2 Q/ P
Tenn., said at a congressional hearing. Then she added a second |) P l/ [4 P, }* [7 J3 V
"shame on you" directed at federal highway safety regulators.: Z, J: }6 _$ B! Q$ i
Texas Republican Rep. Joe Barton cautioned his colleagues! `3 n* `) Z3 p
early in the hearing against conducting a "witch hunt" and said; M, K/ S7 H9 z. N# U
"We don't want to just assume automatically that Toyota has9 f$ Q O/ K* S- @; C) p
done something wrong and has tried to cover it up." But midway7 ^9 z/ W8 x* G8 {& ~ R
through Lentz's testimony, Barton said of Toyota's
/ \) O. P% H0 |investigation of the problems: "In my opinion, it's a sham."
7 M* h0 d K: I t; rLentz said the company had not completely ruled out an, }# ?; D+ j7 M: d* v. I
electronics malfunction and was still investigating causes of) T9 H. d0 s5 ]. F8 O4 G% ^
the sudden acceleration. Still, "We have not found a
, t, z1 L: J: g+ A9 y" S# wmalfunction" in the electronics of any of the cars at issue, he, X# x8 K- B6 Z+ ~
said.& A6 H$ y7 U: p* C% P3 j
As to Smith's harrowing story, "I'm embarrassed for what7 f2 i M/ O$ U% N) `
happened," Lentz said. "I want her and her husband to feel safe7 @2 ]* G( l. ^: q3 u
about driving our products," Lentz said.. e; @ X, e7 H8 [, E* k7 @
Three congressional panels are investigating Toyota's' ]" f2 U4 H& ~% Q
problems, which affect a huge number of Americans. Toyota has! r" \) @+ Z8 ^; }) C; o& b
recalled some 8.5 million vehicles worldwide -- more than 6
) C* Y' A* `; n3 p7 {million in the United States -- since last fall because of
& d/ N8 r% W9 F. q' |, U# S( U+ kunintended acceleration problems in multiple models and braking6 R" k1 Z( s) Z$ ] ?$ }
issues in the Prius hybrid. It is also investigating steering v, E; o; n0 y! _
concerns in Corollas. People with Toyotas have complained of+ K% @" P* L% j/ S4 \$ `" U) g
their vehicles speeding out of control despite efforts to slow
0 c% p/ E9 t. i" N2 W" R& xdown, sometimes resulting in deadly crashes. The government has
: {& v, ^3 [3 g* o% Wreceived complaints of 34 deaths linked to sudden acceleration+ \0 I# e6 L& ~. O4 y# T- | i6 q; q
of Toyota vehicles since 2000.
3 I8 {. b* w* ? H# B% KLentz, who choked up while discussing the death of his own
. u9 g' s0 a. ~$ E: j8 Dbrother more than 20 years ago in a car accident, said he
( [$ y6 k5 g, Y: k: t# Qunderstood the pain.
5 L4 \- I6 R% g/ \; T- R"I know what those families go through," he said.
8 A; X6 l8 _4 `0 O( q- [Lentz has said in the past that he was confident Toyota's
+ W) Y3 o" q& W9 nfixes on the recalled vehicles would correct the problems.- q8 c( ^! r( Y( g( i
But when pressed by Energy and Commerce Committee Chairman$ U6 N% c& j) x) D9 _: H/ Y8 z& z
Henry Waxman, D-Calif., on whether the two recalls Toyota put- U3 [" [3 m- z
in place to deal with the issue would completely solve it,
$ H3 Z! k1 ]! ^Lentz replied: "Not totally." k( O# W1 j& n+ b. c
Still, he said chances of unintended accelerations were
, U/ { d3 v2 X/ p3 R4 Y. l5 ]"very, very slim" once the recall was complete. Lentz also said
; x* T; E+ H1 O4 CToyota was putting in new brakes that can override the gas3 U% G7 s/ O N O$ b; V0 R
pedal on almost all of its new vehicles and a majority of its
8 [3 T# ]5 B# K4 xvehicles already on the road.
. {4 D7 @3 w) D4 D7 M& D. i$ SMeanwhile, Toyota president Akio Toyoda, who will testify* q k) _$ i1 N: x
before a separate panel on Wednesday, said he took "full
/ q1 W, |$ X4 \5 ]0 W5 Vresponsibility" for the uncertainty felt by Toyota owners and2 g* r+ ~, z) t5 Y/ y
offered his condolences to a San Diego, Calif., family who were9 O! M& u3 C6 r- \$ M( L
killed in late August, reigniting interest in the problems.
7 y$ H& B5 ], \/ a& q; p"I will do everything in my power to ensure that such a
! y2 R7 Z3 h6 F% F6 Q" n! q5 s' D7 Utragedy never happens again," Toyoda said in prepared testimony
$ E2 m" ^4 Z! b( x2 cfor Wednesday's hearing to the House Government Oversight
E& }- I3 @& g1 W, v+ j K. |Committee. "My name is on every car. You have my personal
/ Y! {; E* V9 \% {( _, Zcommitment that Toyota will work vigorously and unceasingly to8 f+ N9 {; q$ o
restore the trust of our customers."
( B t4 B! R/ [! R- YLawmakers heard a brief, but riveting, deion from
6 n8 O/ d! j# l" `: j" PSmith, the Tennessee woman whose Toyota-made Lexus suddenly
* [, _! Y+ d9 K9 ]% Izoomed to 100 miles per hour as she tried to get it to stop --
; [8 B9 a; S4 n# y: ~% h0 Oshifting to neutral, trying to throw the car into reverse and5 ~3 g* `; S6 {! U4 g D; {0 D3 S/ C
hitting the emergency brake. Finally, her car slowed enough
9 D6 L: W) `% }. Dthat she was able to pull it off the road onto the median and
1 ]# T: D6 g& u" `0 n; I) R, |% O& @turn off the engine.1 P6 R D; D4 O) P9 U; j; l9 u) y
Fighting back tears, she described her nightmare ride of
; d& N( w9 w" F" N8 MOctober 2006, calling it "a near death experience."
1 i8 s. J8 K& T"After six miles, God intervened" and slowed the car, she
! v, k5 b' A' o0 ]- }# y& Osaid. She added that it took a long time for Toyota to respond
' a% J$ C' m1 d/ ~( G. U) kto her complaints.
% r( p7 L$ s5 VIn an often contentious full day of testimony, lawmakers
: Z# e0 J: s( _( j: }) yreturned again and again to the question of whether electronic
+ ?. t/ b& ]3 S! g/ b9 Nmalfunctions may have contributed to the speeding cars.
) D3 a9 d% J! r& Y6 T0 f& m"We are confident that no problems exist with the electric
% S9 w4 i! \* m1 c" Z+ `throttle control system in our vehicles," Lentz said. He cited
8 @; ~" y) j6 ?7 t" f5 K"fail-safe mechanisms" in the cars that were designed to shut+ t' L- Y0 O- n& h4 C& h* U
off or reduce engine power "in the event of a system failure."/ Y1 A+ i) r- q! k/ c
Transportation Secretary Ray LaHood told the panel in/ K& k9 \$ @! b6 N8 W
prepared testimony that possible electronics problems were5 B# p% ^% q# p" P: G
being looked into by his agency. He said the company's recalls; d8 z+ u3 r% ^
were important steps but "we don't maintain that they answer% ]3 K2 j, r3 e
every question."
) ~4 ^! F, ]& R: a3 \Toyota hired a consulting firm to analyze whether
/ C- @' }% Z: @" K; @/ Melectronic problems could cause unintended acceleration. The
! \% n) L$ e. Dfirm, Exponent Inc., found no link between the two. But+ E5 O8 K; ~9 i1 h, m, f9 L: T2 V @
committee investigators said the testing studied only a small# i! |1 U7 w& N3 g# F
number of vehicles
! u3 P/ b, b/ ~# R4 N; M9 WTracking down an electrical problem can be far more
4 C [6 F& a) e0 [( ldifficult, expensive and time-consuming than finding a! ^( P" z; ^7 N$ ]( k/ u2 q
mechanical problem. Electrical problems can have more than one
- h' i X# y' q/ X# D$ Zsource, and they can come from inside or outside the car.
. T6 @ h/ u2 Y) Q' mMechanical problems often leave clues such as physical damage,
' u0 Y G- m# O( awhere electronic troubles can be hidden in software or leave no- c: M+ a0 T* a [. A
trace at all.( X# c; I" T3 L, g& g' D* u$ |" R
House investigators who reviewed Toyota's customer call) m! j+ R; [4 a9 J
database found that 70 percent of the complaints of sudden) c' P* \; F% M
acceleration were for vehicles that are not subject to the
5 a1 o% c. Y1 T8 jrecalls over floor mats or sticky pedals.
( D( U: P9 w; J# L: O) a0 `Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& e6 v, r* y* V" \ Z
said Toyota "misled the American public by saying that they and
5 V& ~3 n7 _1 v1 R5 a! wother independent sources had thoroughly analyzed the) n: t. S4 }& m6 k9 ^! o5 i4 W; T0 J* h
electronics systems and eliminated electronics as a possible8 F0 h0 Y! `3 f. [, v! [' g
cause of sudden unintended acceleration when, in fact, the only
/ G( a+ Y% g9 w& Jsuch review was a flawed study conducted by a company retained, a2 q: X& J) k2 u: F
by Toyota's lawyers."
1 @8 H, D5 B. _# ?' g' zLentz apologized anew for the company's slow handling of
: g& n& S8 Q3 h- G4 e) q3 B5 D iproblems. "We have not lived up to the high standards our1 J H, W% o7 E+ q" O5 x7 `4 X
customers and the public have come to expect from Toyota," he5 }+ O' F# a& |! y. |, _
said.7 I# c! W: g# ~) Z2 j
"Put simply, it has taken us too long to come to grips with F$ L( O$ ?; H- O
a rare but serious set of safety issues, despite all of our
: z: a) t3 c! Y ~5 \! I0 [good faith efforts," said Lentz, president and chief operating+ }: y: G _7 W" J
officer of Toyota Motor Sales USA. Inc.
/ y% w' a! B* l" |- W( D& o3 xSeparately, among hundreds of Toyota dealers lobbying
0 A. t( T+ v$ `" Y8 v' J8 H& k Amembers of Congress Tuesday, there seemed to be widespread' O/ o8 v% `- q
rancor toward a federal government they view as picking on the
0 \6 F* Q) B/ i% Z) v! e% ]automaker, at least in part because of the government's1 H4 E3 V) ?1 d, N7 l7 T% a
investment of billions of dollars in General Motors and9 s7 x5 w/ f: b
Chrysler.
5 B6 e: I. x0 }2 p, x"That's hard for me as a citizen to understand why my tax
' b6 J) F' c) x$ U; n, F# X8 ddollars are going in that direction," Paul Atkinson, a) w$ i1 v/ D% E1 a$ u
Houston-area Toyota dealer, said at a news conference that also q# x: L% d W4 e0 J
served as a pep rally for the visiting dealers. "To compete0 B) x" D5 j9 O; v
with the government as an individual entrepreneur is pretty
( e, A, k9 L3 @# y/ dtough.". R5 k" x' ?6 ^& v# S/ T* j" J/ Q
---
2 i Q+ y7 |8 h" qAssociated Press writers Alan Fram, Stephen Manning and Tom
: ?" R0 I6 Q' O$ L# J: o7 iRaum in Washington and Tom Krisher in Detroit contributed to
. D" z0 N9 V& S4 Z8 {/ C* Zthis story.$ l" A4 `+ k- k9 x3 m; j! L0 c5 L
+ N p- n9 n8 P q" F-0- Feb/23/2010 21:04 GMT |
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