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丰田承认换踏板不一定能全部解决加速问题
) i7 b) T0 X [2 O" S' K( pBy LARRY MARGASAK and KEN THOMAS: q1 B0 x6 W$ q( g; ]
Washington (AP) -- The president of Toyota's U.S.
c1 z* G( ^. q( |operations acknowledged to skeptical lawmakers on Tuesday that
" S+ }& E' V7 J% ]the company's recalls of millions of its cars may "not totally"
. m5 } T5 @3 d- c! Bsolve the problem of sudden and dangerous acceleration.1 a) Q# F8 M( h% i& Q3 c; r
"We are vigilant and we continue to look for potential
+ F( x% k4 ]0 K6 j: o/ y7 Ocauses," Toyota's James Lentz told a congressional panel.
( F' p' U' W( M% n+ Y- WHowever, he repeated his company's position that unexpected
: z& l) b$ I2 C' j# S$ S/ V! jacceleration in some of the company's most popular cars and+ t% N5 j; X: _ Z0 e, |, e
trucks was caused by one of two problems -- misplaced floor+ K) L( l0 E% n( \
mats and sticking accelerator pedals.
4 f$ K6 u) Y9 t( z* iHe insisted electronic systems connected to the gas pedal4 v+ k" U+ Z; L$ }6 X& P7 V' |
and fuel line did not contribute to the problem, drawing sharp# h% `/ W6 E+ b" [9 d. A
criticism from lawmakers who said such a possibility should be3 \6 s0 V5 i; E; c7 h4 G' c2 B
further explored -- and from a tearful woman driver who could0 ] w# I2 k4 C$ A' y/ F# Y
not stop her runaway Lexus.
0 O7 f$ O' ~$ Y" V% [+ p"Shame on you, Toyota," Rhonda Smith, of Sevierville,
* [& f/ v c1 n! ^; f- X5 GTenn., said at a congressional hearing. Then she added a second
. ]/ N* }8 X2 z) {+ T; P4 k$ j"shame on you" directed at federal highway safety regulators.5 t' \, y$ T/ |$ Z
Texas Republican Rep. Joe Barton cautioned his colleagues. |7 M* c6 j2 O# l1 j) v# ]# ?
early in the hearing against conducting a "witch hunt" and said
0 ~! |1 y1 V, H0 U- z1 h4 j"We don't want to just assume automatically that Toyota has0 l: h' K1 Z. V/ A1 U
done something wrong and has tried to cover it up." But midway( d: ^, y" C( T$ B% W9 _6 j3 a, b _
through Lentz's testimony, Barton said of Toyota's
* ~ I$ u) \+ H: W8 U0 Uinvestigation of the problems: "In my opinion, it's a sham." a6 C+ v; R; p3 `0 _8 P+ _8 A$ b
Lentz said the company had not completely ruled out an/ C' b. m6 A1 l! F: m# `
electronics malfunction and was still investigating causes of
5 l" j% j, I! V8 E% k( { ]" othe sudden acceleration. Still, "We have not found a
5 \. V: c9 H2 Kmalfunction" in the electronics of any of the cars at issue, he. h) S; \1 Q& q! P# ]( a
said.
& H+ K' }8 X4 i+ T) ~As to Smith's harrowing story, "I'm embarrassed for what8 n9 s( U7 M' J5 B
happened," Lentz said. "I want her and her husband to feel safe! ]8 H* a) H% v4 R% q1 G
about driving our products," Lentz said.! j. M0 n `3 w) M$ n* Y0 o
Three congressional panels are investigating Toyota's/ i' e9 c! K( @9 t4 s9 z" d
problems, which affect a huge number of Americans. Toyota has
4 q- O2 L7 V& Y# lrecalled some 8.5 million vehicles worldwide -- more than 6
4 ^9 j0 E) Y! \- Y& `' F. Rmillion in the United States -- since last fall because of s- V: G; n. ~, U2 b" r C
unintended acceleration problems in multiple models and braking! Y/ R( y. \% S# ]2 x9 @) G
issues in the Prius hybrid. It is also investigating steering! _% v8 O3 b( W. y0 N
concerns in Corollas. People with Toyotas have complained of, B1 M) L3 P" D: U# z/ V
their vehicles speeding out of control despite efforts to slow: l. D8 Y- T. o8 X; K: o% U2 E
down, sometimes resulting in deadly crashes. The government has" r$ ^8 S; V% Z9 n/ }+ p q4 h
received complaints of 34 deaths linked to sudden acceleration1 \$ j: u& ^* q4 H8 Y
of Toyota vehicles since 2000.6 b3 W9 e- Y; d, Y. r2 F
Lentz, who choked up while discussing the death of his own( w8 U) \' s% K8 Z) h
brother more than 20 years ago in a car accident, said he0 U4 q' i, b" L# U/ Y0 X) R; C' i: y
understood the pain.
+ f6 D1 E5 e4 ~" g& J" l"I know what those families go through," he said.: t. a0 r) }. C* v/ T4 g
Lentz has said in the past that he was confident Toyota's
8 y( N8 V5 n0 h9 p. gfixes on the recalled vehicles would correct the problems.
2 j# r6 F9 ~4 `# R6 [But when pressed by Energy and Commerce Committee Chairman
, C( C# p( X% K( P: i& T' |3 qHenry Waxman, D-Calif., on whether the two recalls Toyota put
K9 k6 @6 w" d5 I$ H* b; Tin place to deal with the issue would completely solve it,
8 c1 W+ A( L/ b/ x4 d3 ?+ vLentz replied: "Not totally."
) ?! u0 A {$ hStill, he said chances of unintended accelerations were
. j% E- \9 V: l. k% t5 }* F5 P7 G"very, very slim" once the recall was complete. Lentz also said
( R s) r8 a& k& N* i9 r" ]" FToyota was putting in new brakes that can override the gas' ^" i, ^' d% n$ r3 N% P; |$ y. K1 G1 K
pedal on almost all of its new vehicles and a majority of its
* a/ ~+ o* h% U9 p# k6 tvehicles already on the road.
0 W( Y6 i1 |! p: iMeanwhile, Toyota president Akio Toyoda, who will testify
5 K7 E- t, m/ _( K2 ^7 Kbefore a separate panel on Wednesday, said he took "full, m. g/ ` \8 ] a+ y2 J5 v9 W
responsibility" for the uncertainty felt by Toyota owners and
; o, ^/ l9 v. ?4 @# Q4 qoffered his condolences to a San Diego, Calif., family who were3 h; [& m* G* g
killed in late August, reigniting interest in the problems.
8 {6 p+ o0 p* l& n- d"I will do everything in my power to ensure that such a
0 L& v: u9 D! z4 C% O/ p+ R2 Y3 Qtragedy never happens again," Toyoda said in prepared testimony. _9 W) U5 }$ _% M9 K
for Wednesday's hearing to the House Government Oversight
) z! ^+ O' g3 U5 [& C7 xCommittee. "My name is on every car. You have my personal+ G+ Z3 z4 v/ _) Z4 w( c' _9 _' Z7 U
commitment that Toyota will work vigorously and unceasingly to
9 n4 S* J) ~/ ~) Y8 l3 r6 z6 {restore the trust of our customers."1 Q0 y7 G! X! T8 I
Lawmakers heard a brief, but riveting, deion from
) b7 G* _0 b, X. l# XSmith, the Tennessee woman whose Toyota-made Lexus suddenly
1 J+ P# p7 z# w8 L+ Q, ?zoomed to 100 miles per hour as she tried to get it to stop --
" R" D T( ]. u0 k: g* c0 [0 Oshifting to neutral, trying to throw the car into reverse and) C; i3 \+ i2 _% h' N1 Z7 m
hitting the emergency brake. Finally, her car slowed enough
- }- K, O2 F, [* N& ` E9 s6 Rthat she was able to pull it off the road onto the median and
* n# \- Z! {( |5 Iturn off the engine., j% `; Q+ e2 g0 T3 e
Fighting back tears, she described her nightmare ride of
$ L: t: l, \8 P hOctober 2006, calling it "a near death experience."
4 ?7 @7 y$ @) n0 R+ b/ I* U"After six miles, God intervened" and slowed the car, she
8 ~ U W1 I7 ~! `* a vsaid. She added that it took a long time for Toyota to respond$ O7 Z2 D; O4 v
to her complaints.$ w1 F! W8 N3 k0 ^( A( A9 i' S! ^
In an often contentious full day of testimony, lawmakers+ h8 Y- L" \" }1 v! @. l- z
returned again and again to the question of whether electronic
4 l0 c$ B% q9 C3 g% }$ j- b$ q$ vmalfunctions may have contributed to the speeding cars.
" A7 z% X8 U3 O ~. i"We are confident that no problems exist with the electric
+ _& s1 C* x( l/ q5 s. g5 O% [& q) Zthrottle control system in our vehicles," Lentz said. He cited A/ s8 l- @) s% O! y+ I
"fail-safe mechanisms" in the cars that were designed to shut5 n3 O/ V* f/ t0 F8 [1 a& O
off or reduce engine power "in the event of a system failure."2 A& h; K! t- j, M& \1 z/ L
Transportation Secretary Ray LaHood told the panel in# r E! i- ^ F) H) y* r# ~
prepared testimony that possible electronics problems were7 ]4 d; g( K0 t2 A8 @0 b
being looked into by his agency. He said the company's recalls! x4 f* k, R0 ^5 F D4 z. l! |
were important steps but "we don't maintain that they answer
% _9 s; i1 G6 h3 y* M& v: B& r7 B3 e) ^every question."! } x* O3 L& S1 F% H
Toyota hired a consulting firm to analyze whether. V, L9 L; j! e& z1 l9 s
electronic problems could cause unintended acceleration. The
8 s+ h/ k) C8 o+ l7 L$ Xfirm, Exponent Inc., found no link between the two. But0 E: L9 k# y+ f
committee investigators said the testing studied only a small; `% X2 T; W- {# W
number of vehicles
9 u( v7 q- K- h. [+ w c( K+ jTracking down an electrical problem can be far more
/ F- g: }% ^% Q; Ydifficult, expensive and time-consuming than finding a- G( @5 s2 H/ e+ ]
mechanical problem. Electrical problems can have more than one$ [8 Z I& U* W W* B
source, and they can come from inside or outside the car.% b' n- `" m6 z: U( ^& b
Mechanical problems often leave clues such as physical damage,
; T# a. j1 d) I A twhere electronic troubles can be hidden in software or leave no$ G) q! d' [1 }" A( u
trace at all.
x; H/ O) A H: N" E1 |3 S/ OHouse investigators who reviewed Toyota's customer call
1 k- n5 x8 ~4 r8 n- L* `database found that 70 percent of the complaints of sudden4 e* U; \( C# _/ w' P
acceleration were for vehicles that are not subject to the
& {. H) F2 t$ ~. t+ r: Z3 Vrecalls over floor mats or sticky pedals.2 [8 Y. e+ _. _' }
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,, Y. h4 O R$ k' ?; P
said Toyota "misled the American public by saying that they and
' ~, J* s( h- y) c( z ], Dother independent sources had thoroughly analyzed the% L7 \. j9 e2 y9 K# @! L! u3 V
electronics systems and eliminated electronics as a possible
2 C$ `$ g+ `, l8 V- M; p6 q" Jcause of sudden unintended acceleration when, in fact, the only
. _4 h, ]& r+ o6 `such review was a flawed study conducted by a company retained/ N/ k1 z: J1 f6 N6 {
by Toyota's lawyers."
: r% [& f8 Z) hLentz apologized anew for the company's slow handling of% x& ]( g9 F4 L' {2 g$ t! C( _
problems. "We have not lived up to the high standards our2 V* r. _- z5 X+ s w
customers and the public have come to expect from Toyota," he
8 ~1 a7 o! T7 M1 ]' usaid.
4 ~( }( F$ n) J+ G+ U- H"Put simply, it has taken us too long to come to grips with9 R) [4 ?; q# X3 H5 @/ z
a rare but serious set of safety issues, despite all of our. w* j% w# p) l+ g& ]# G6 y' H
good faith efforts," said Lentz, president and chief operating
" X# K1 h4 [* n* Aofficer of Toyota Motor Sales USA. Inc.( W( N' k7 B! ?- t# A# H+ V
Separately, among hundreds of Toyota dealers lobbying! C7 T8 G9 J! Z" z$ E6 d
members of Congress Tuesday, there seemed to be widespread, C6 `# G2 P8 T; V8 S# T4 A
rancor toward a federal government they view as picking on the2 A- }$ [0 X P5 e
automaker, at least in part because of the government's
6 c6 ?( J6 t: I+ }investment of billions of dollars in General Motors and
, n. B4 S( z/ M" yChrysler.. z6 F$ s6 n: b' A
"That's hard for me as a citizen to understand why my tax9 [* T! R0 s1 R3 g3 f- r a, b
dollars are going in that direction," Paul Atkinson, a, f! M6 B8 q5 P- B- d
Houston-area Toyota dealer, said at a news conference that also! B9 Z3 F. M; J5 N5 Y& D% S
served as a pep rally for the visiting dealers. "To compete
* `" q+ Y$ [" {; Qwith the government as an individual entrepreneur is pretty1 }. X8 `. g! F7 p3 m# ], h
tough."( y C R; G I" G8 @
---8 U3 _& ~& P: ]& U1 h
Associated Press writers Alan Fram, Stephen Manning and Tom
% p( s3 F9 v- U/ j1 uRaum in Washington and Tom Krisher in Detroit contributed to
2 S* B" F$ }" B" dthis story.
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0 d. S" @ ?+ A-0- Feb/23/2010 21:04 GMT |
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