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丰田承认换踏板不一定能全部解决加速问题$ V* I4 m! N; v( a+ a2 M/ g0 Z
By LARRY MARGASAK and KEN THOMAS
# M% W1 X- S- G \! BWashington (AP) -- The president of Toyota's U.S.3 B7 H( S1 Q' l* h) a8 E
operations acknowledged to skeptical lawmakers on Tuesday that& F) W( l; n. d) l5 |) M
the company's recalls of millions of its cars may "not totally"
4 D# k+ S' t: X( j& I% K0 Gsolve the problem of sudden and dangerous acceleration.
1 |6 O+ Z, ^ [! o) e3 c- |1 Z"We are vigilant and we continue to look for potential4 I3 B( E" e! ]$ y( B
causes," Toyota's James Lentz told a congressional panel.) t5 i& u7 {, w: Y c
However, he repeated his company's position that unexpected: s6 A- u: d% z/ U. H
acceleration in some of the company's most popular cars and
6 I, K, Y/ d& c, n$ V4 i# Rtrucks was caused by one of two problems -- misplaced floor
3 D- n/ ?9 M8 S3 Vmats and sticking accelerator pedals.
0 q; e: y" [$ t2 E. wHe insisted electronic systems connected to the gas pedal
( u5 ]/ B. |/ Y; S4 J, pand fuel line did not contribute to the problem, drawing sharp
7 C# H$ _7 B4 L0 Q hcriticism from lawmakers who said such a possibility should be6 w/ e3 E1 Y7 {
further explored -- and from a tearful woman driver who could6 F/ \/ b" L9 N7 E9 w" _
not stop her runaway Lexus. F. a" n8 c/ n5 h9 [
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
J4 ~* Z( q( C5 L% W, e+ i# XTenn., said at a congressional hearing. Then she added a second1 b/ m; m- \6 p3 d
"shame on you" directed at federal highway safety regulators.
* W, F8 n/ v( [: H$ A3 @- ^8 E5 qTexas Republican Rep. Joe Barton cautioned his colleagues! h! J2 Y: z0 P( H8 ~5 W
early in the hearing against conducting a "witch hunt" and said
7 b0 \- \* w- H7 X$ N& a1 k" l; ?* v"We don't want to just assume automatically that Toyota has
9 C* j% R% i. b0 U+ Qdone something wrong and has tried to cover it up." But midway
. H, s. X: v: othrough Lentz's testimony, Barton said of Toyota's* a$ U, F* [9 ^. u" W
investigation of the problems: "In my opinion, it's a sham."
9 K7 _7 ] R S% S' `# }Lentz said the company had not completely ruled out an; i7 s: |, V" l0 r$ ]/ K" z
electronics malfunction and was still investigating causes of: P4 f% G& I8 \
the sudden acceleration. Still, "We have not found a0 F7 F0 u1 {6 t
malfunction" in the electronics of any of the cars at issue, he: H7 n) P: l) L; G5 O! Q! P
said.
3 o V( a- k7 C" BAs to Smith's harrowing story, "I'm embarrassed for what1 J8 H* o5 C# \0 V
happened," Lentz said. "I want her and her husband to feel safe
5 q% X& k% `: Mabout driving our products," Lentz said.' y: o; d) I1 ~/ D) d, U
Three congressional panels are investigating Toyota's
: D2 O9 i3 A2 ~6 e& Gproblems, which affect a huge number of Americans. Toyota has
% T" V, f' [ C9 Y9 Qrecalled some 8.5 million vehicles worldwide -- more than 68 D F2 C7 D D4 u6 `$ ~, n
million in the United States -- since last fall because of0 V' }, ^& `/ Z/ j6 ^9 ?& }
unintended acceleration problems in multiple models and braking
" {8 q5 O! G% J' i. R9 Uissues in the Prius hybrid. It is also investigating steering
1 c$ S9 h2 r e4 e n2 ]5 ^concerns in Corollas. People with Toyotas have complained of
- r( ~- X. ?/ R5 N3 ?$ y6 f/ Ktheir vehicles speeding out of control despite efforts to slow
4 \3 w$ _0 w ?' e- pdown, sometimes resulting in deadly crashes. The government has5 H/ G" N `8 {4 x% }& X/ b2 F
received complaints of 34 deaths linked to sudden acceleration( C( e; u' f! {0 ?
of Toyota vehicles since 2000.! ?2 ^9 v: C0 S
Lentz, who choked up while discussing the death of his own
; J1 m* i6 {* S. {9 H) \. ubrother more than 20 years ago in a car accident, said he; n' G. P% X, r# Y
understood the pain.! _ K+ o( V3 r" Q- M$ ?
"I know what those families go through," he said.2 g+ P4 {! B; P4 n
Lentz has said in the past that he was confident Toyota's
- h) }8 h4 f3 w7 Xfixes on the recalled vehicles would correct the problems.
5 [' [9 g$ T2 \) H- ~- yBut when pressed by Energy and Commerce Committee Chairman- c, X: o. ~: t# @) @. {
Henry Waxman, D-Calif., on whether the two recalls Toyota put$ A7 X _; r) L
in place to deal with the issue would completely solve it,
6 K o" w J `- I* n6 p. ILentz replied: "Not totally."$ ?( W& S3 ^/ ]
Still, he said chances of unintended accelerations were1 m$ B. z+ t: e: x" ?4 e1 d
"very, very slim" once the recall was complete. Lentz also said
6 l. b' V7 H" b+ F3 eToyota was putting in new brakes that can override the gas8 z& N- J' B/ \: R! \
pedal on almost all of its new vehicles and a majority of its
2 ~) m q* ^9 d" Dvehicles already on the road.
6 s7 A! l. V+ v& fMeanwhile, Toyota president Akio Toyoda, who will testify
. K, `5 |! j# f" l9 t+ bbefore a separate panel on Wednesday, said he took "full- W5 `* ^; h5 H7 T) _1 \: {
responsibility" for the uncertainty felt by Toyota owners and
6 @6 y3 o: G m1 @1 `; o7 K5 N* moffered his condolences to a San Diego, Calif., family who were7 z0 p& p) I0 E
killed in late August, reigniting interest in the problems.+ S# ?* i3 s! ~) I# g( ]! _9 Z0 k$ m
"I will do everything in my power to ensure that such a
, i1 d: ~7 c0 z; Utragedy never happens again," Toyoda said in prepared testimony
+ y) D) L7 e- d: z, ~! Mfor Wednesday's hearing to the House Government Oversight+ G/ Y+ l/ r' o5 T; z
Committee. "My name is on every car. You have my personal
" m. S4 N# U0 C4 x; c6 ^commitment that Toyota will work vigorously and unceasingly to
8 A( J& |$ M3 R: B1 h1 J0 Orestore the trust of our customers."
7 e1 W8 A6 G/ o% j, L* }Lawmakers heard a brief, but riveting, deion from
5 y# W5 S; M+ L# K9 G# KSmith, the Tennessee woman whose Toyota-made Lexus suddenly
9 S7 k' l7 d( g* Hzoomed to 100 miles per hour as she tried to get it to stop --) J2 V7 s/ J- w# R9 R; Y+ y1 K3 i0 ?
shifting to neutral, trying to throw the car into reverse and' e5 e2 y5 T2 ^3 [5 F5 w" y
hitting the emergency brake. Finally, her car slowed enough: _2 h6 p4 e: z% O& T+ R
that she was able to pull it off the road onto the median and
' @9 L2 ~$ [. H3 q: q! ?turn off the engine.0 n& Q' d8 M3 H' w; O
Fighting back tears, she described her nightmare ride of# ^4 W) {5 O" n
October 2006, calling it "a near death experience."- c" g3 F+ m7 l+ W
"After six miles, God intervened" and slowed the car, she
, B0 d0 a% y& \, Y) X, Q) Ksaid. She added that it took a long time for Toyota to respond, Y9 m E, P: h) h) A+ `* `' \+ [
to her complaints.9 a1 n& ?, q9 e8 x* n0 G0 E
In an often contentious full day of testimony, lawmakers1 f! ]9 o9 \- G2 C. i
returned again and again to the question of whether electronic9 z" u- F, b% `
malfunctions may have contributed to the speeding cars.6 k& d `, N2 m! }( S
"We are confident that no problems exist with the electric" u" B Q; U, s9 s$ Y2 g" ]
throttle control system in our vehicles," Lentz said. He cited
- `' t0 h1 J7 y# }" y0 j, i& {"fail-safe mechanisms" in the cars that were designed to shut
) s6 ~, f' Z2 x0 R! q# |& K, goff or reduce engine power "in the event of a system failure.". Z' p7 G+ N" ~, Z
Transportation Secretary Ray LaHood told the panel in
$ @1 g& Z. R+ N" z- N7 x; R* }* Mprepared testimony that possible electronics problems were' H% m# ]9 P0 Z6 z
being looked into by his agency. He said the company's recalls
0 s- `; l- w, D9 S4 [6 o6 jwere important steps but "we don't maintain that they answer/ v% K- H6 T* s" d P
every question."6 Z: l, l) T. r- W' w* o8 E
Toyota hired a consulting firm to analyze whether! @5 V8 \3 L4 w8 `7 C
electronic problems could cause unintended acceleration. The
, G# Q/ W* d2 \firm, Exponent Inc., found no link between the two. But f7 M, C1 P; V) a3 O, X0 [6 g
committee investigators said the testing studied only a small+ U0 C+ |$ D b( p
number of vehicles
1 m- c, u: s" e# Y- V3 C5 yTracking down an electrical problem can be far more
9 w0 |, Y) P3 C* x; Wdifficult, expensive and time-consuming than finding a3 v3 C# f% N, R F* e
mechanical problem. Electrical problems can have more than one- k/ g( T) X' N) H. ?3 K/ v/ Y
source, and they can come from inside or outside the car.5 M% a9 ?2 v; L5 C( r" ^$ \
Mechanical problems often leave clues such as physical damage,: M! c S( a/ P- F+ J- a7 j, T1 ]
where electronic troubles can be hidden in software or leave no
2 h6 B& @& ^) E6 Z8 rtrace at all.2 ~/ c2 U+ l3 `5 b3 k) H
House investigators who reviewed Toyota's customer call
& ^4 A+ s( z, C2 ~: |* kdatabase found that 70 percent of the complaints of sudden+ y) }+ i6 e; O9 [
acceleration were for vehicles that are not subject to the" E8 J/ l& Q' v! x- c
recalls over floor mats or sticky pedals.
( I& u# Q5 g' e! \ P; ^, `Rep. Bart Stupak, D-Mich., chairman of the subcommittee,, K' H5 \: l+ t" p$ C
said Toyota "misled the American public by saying that they and
+ h* ?5 j* v ~* ^other independent sources had thoroughly analyzed the
' p3 V0 q/ n2 w& i+ \2 Uelectronics systems and eliminated electronics as a possible) y' ]+ k* V# O- h% h* ]- }
cause of sudden unintended acceleration when, in fact, the only& z' I9 s ]8 U- Y% k
such review was a flawed study conducted by a company retained
5 }) }+ J# N9 R: M0 Uby Toyota's lawyers."
3 _ x4 ~1 J% V7 JLentz apologized anew for the company's slow handling of
$ y( S% X5 g4 l& q* y6 ~) L/ dproblems. "We have not lived up to the high standards our
+ W# W+ E! `# a$ C7 s" \: [customers and the public have come to expect from Toyota," he/ y0 s8 {/ K- l) s( _# z: X
said.- C" r F: Q$ t0 O
"Put simply, it has taken us too long to come to grips with
. l0 @/ n b1 w. Da rare but serious set of safety issues, despite all of our% A [; W1 Y( V5 s
good faith efforts," said Lentz, president and chief operating
|* B" P9 D& S9 \4 e$ @officer of Toyota Motor Sales USA. Inc.2 z' f5 d6 I8 \# L n
Separately, among hundreds of Toyota dealers lobbying+ R; F+ m0 L+ Z- m* q
members of Congress Tuesday, there seemed to be widespread
/ f! _4 Y7 V- `% M1 a9 Rrancor toward a federal government they view as picking on the
A" A/ E' ~, W; r; J0 e/ i' gautomaker, at least in part because of the government's
& K# e, a K/ p' u7 ]& _; ninvestment of billions of dollars in General Motors and
" j7 L5 w* X5 f& ?% j/ ?Chrysler.
& y' }/ c5 K0 G+ W0 `"That's hard for me as a citizen to understand why my tax x/ w3 G; r! c* T
dollars are going in that direction," Paul Atkinson, a4 |9 Z! y1 j# B, L( z
Houston-area Toyota dealer, said at a news conference that also
' r1 w% T6 N5 S4 N3 e; xserved as a pep rally for the visiting dealers. "To compete
" ^" r" T) F, X" U) A' e: dwith the government as an individual entrepreneur is pretty. J/ m' E! j! Z, K- C
tough.": r2 x4 h6 _+ ?
---
7 R4 \7 C) P8 R" p: [; CAssociated Press writers Alan Fram, Stephen Manning and Tom+ @$ {+ _6 C! d& ~( p
Raum in Washington and Tom Krisher in Detroit contributed to7 `" s5 q% d1 y! X7 e. t& s
this story.2 n( D2 a1 I) t0 ^' a. o
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