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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
0 ~, n$ i. S6 w1 `4 m% |By LARRY MARGASAK and KEN THOMAS5 k( D: r( w& M. Y
Washington (AP) -- The president of Toyota's U.S.
2 z& A3 w( {, ]1 K4 Yoperations acknowledged to skeptical lawmakers on Tuesday that8 @1 i8 Z0 ?( T. E& l5 v
the company's recalls of millions of its cars may "not totally"4 p$ M# x5 ]- {" D6 ]8 {# Q
solve the problem of sudden and dangerous acceleration.( o! j% B% Q/ t( h4 f+ D
"We are vigilant and we continue to look for potential" G* e4 y# |9 @8 a, L
causes," Toyota's James Lentz told a congressional panel.
8 M, [! J; Q( [7 m# sHowever, he repeated his company's position that unexpected
' H9 ^0 R0 l7 M% B/ Q) @acceleration in some of the company's most popular cars and! x5 m5 q$ n8 o& ~/ @
trucks was caused by one of two problems -- misplaced floor
1 c7 P! w7 d! x* i5 Smats and sticking accelerator pedals.
) i) l* v8 E, ~. e: A" F1 t9 j. t% qHe insisted electronic systems connected to the gas pedal4 B8 _7 ]- B" k- S2 `
and fuel line did not contribute to the problem, drawing sharp
- x1 s; N, {0 S6 h J/ mcriticism from lawmakers who said such a possibility should be
( @) f3 y# E, q* M3 yfurther explored -- and from a tearful woman driver who could' s% F% }- w V" x% n) }6 Y2 G F* w
not stop her runaway Lexus.
- }) h2 v; n) I5 i"Shame on you, Toyota," Rhonda Smith, of Sevierville,5 ?1 X J; k! g3 p5 b. S. Y* u
Tenn., said at a congressional hearing. Then she added a second- ^! x( f* `# Q/ G+ h8 m+ X3 }
"shame on you" directed at federal highway safety regulators.( ~) S! m2 I9 A" i/ m
Texas Republican Rep. Joe Barton cautioned his colleagues3 o3 ~) _$ x% R* B% o
early in the hearing against conducting a "witch hunt" and said
8 _- Z4 s4 p5 m8 v"We don't want to just assume automatically that Toyota has
" O: F, _; N$ f+ P3 Y2 ldone something wrong and has tried to cover it up." But midway& X9 P* S' j& f5 C: e
through Lentz's testimony, Barton said of Toyota's
1 |$ D9 S4 z a N% T ]; Dinvestigation of the problems: "In my opinion, it's a sham."& ?0 t2 l0 b! L3 U7 X! N8 ?! a
Lentz said the company had not completely ruled out an$ e1 G' H* c' r8 Q6 C' S" O
electronics malfunction and was still investigating causes of' f; y# ?) S& Y7 a, ^ m, l
the sudden acceleration. Still, "We have not found a
0 f: I3 \) h% |: wmalfunction" in the electronics of any of the cars at issue, he" N# Z [0 M& e+ s6 j1 h
said.
- [$ f2 ]7 k, e; k8 Z9 }% nAs to Smith's harrowing story, "I'm embarrassed for what7 i5 D O; ]" |4 X' R7 x
happened," Lentz said. "I want her and her husband to feel safe7 u! Q4 M9 \8 K. f
about driving our products," Lentz said.
( m: k( i1 H8 N. GThree congressional panels are investigating Toyota's* p( D1 ^0 g5 Y3 T) _0 q
problems, which affect a huge number of Americans. Toyota has
! J8 [* P" y) {3 w) W7 @recalled some 8.5 million vehicles worldwide -- more than 6
* Q6 m; _; V' Q$ _: [* g( o" Mmillion in the United States -- since last fall because of% C6 T6 @8 [* L) j I
unintended acceleration problems in multiple models and braking
, H% ~3 [, k$ q/ o9 Lissues in the Prius hybrid. It is also investigating steering8 n+ ?' ]7 C$ O$ U
concerns in Corollas. People with Toyotas have complained of
7 ~& `% ?3 B5 ?; O9 N K8 k$ [their vehicles speeding out of control despite efforts to slow# I. p- D+ }; X; F4 B* I
down, sometimes resulting in deadly crashes. The government has8 q# d2 a" O' U* B
received complaints of 34 deaths linked to sudden acceleration* n, J! Y! }, s8 C4 Q. `; R0 D
of Toyota vehicles since 2000.3 E6 `$ m$ c; ~' c
Lentz, who choked up while discussing the death of his own* i' f# [6 K, `" U+ H4 D& L3 F
brother more than 20 years ago in a car accident, said he
7 B: Q2 d9 i0 r( e6 `& aunderstood the pain.% e n0 D- L$ p+ t/ c
"I know what those families go through," he said.9 q: g8 S; R9 {# X
Lentz has said in the past that he was confident Toyota's
$ u, L( f- r' rfixes on the recalled vehicles would correct the problems.
* x. N2 Q) z% \% J2 e% BBut when pressed by Energy and Commerce Committee Chairman
# {9 W" d6 t& f0 p) a+ EHenry Waxman, D-Calif., on whether the two recalls Toyota put
+ }7 h" v _. Rin place to deal with the issue would completely solve it,
% v) Y5 G: w. z! ?, W& hLentz replied: "Not totally."9 r6 g" Q5 e( G# i, |
Still, he said chances of unintended accelerations were' {2 q4 p4 ]! X M5 p# @
"very, very slim" once the recall was complete. Lentz also said( t* j9 ?3 H( A+ i) o8 s# x3 l& ?! y
Toyota was putting in new brakes that can override the gas3 s8 n. Y8 E- ~% V# X# d
pedal on almost all of its new vehicles and a majority of its) K: j0 N! |: B6 N, ?' l: b7 q
vehicles already on the road.$ R0 R( B+ b- k0 f0 p8 j9 B
Meanwhile, Toyota president Akio Toyoda, who will testify( \. D0 }6 t/ D2 J6 J& ^
before a separate panel on Wednesday, said he took "full
' C) [5 q/ _' \, bresponsibility" for the uncertainty felt by Toyota owners and8 B" S2 A H; t5 _: N# r; [, Y
offered his condolences to a San Diego, Calif., family who were
1 ^! B; M# Q: b/ v' Lkilled in late August, reigniting interest in the problems.
- w" t9 ?: k5 B% [; q1 Y* O"I will do everything in my power to ensure that such a
: {1 w( G5 } [( B5 ntragedy never happens again," Toyoda said in prepared testimony
0 P" W# P' D2 j; r: u, hfor Wednesday's hearing to the House Government Oversight% \% Z$ J& v+ P# {7 W
Committee. "My name is on every car. You have my personal* ^% r- \; Z; ~7 L
commitment that Toyota will work vigorously and unceasingly to, q; D7 I( j. L. m; v
restore the trust of our customers."
4 P$ m% s" u2 W# R. S. }+ wLawmakers heard a brief, but riveting, deion from
& A& W- E/ E5 k$ b& X6 @Smith, the Tennessee woman whose Toyota-made Lexus suddenly
& w0 o: c( _& F! N& } w wzoomed to 100 miles per hour as she tried to get it to stop --( s/ E5 x* @0 v3 e
shifting to neutral, trying to throw the car into reverse and
8 X& @) L3 R4 j) qhitting the emergency brake. Finally, her car slowed enough3 c) ^% r/ g4 S) f% ~* }3 N
that she was able to pull it off the road onto the median and
5 E# M% m; a+ g. O' O4 xturn off the engine.
t! e. Q9 f7 ~5 xFighting back tears, she described her nightmare ride of
; |2 C K$ F* |6 }$ n! {5 uOctober 2006, calling it "a near death experience."
" N9 ~. m( D, @0 S- e! |* T"After six miles, God intervened" and slowed the car, she
: _& n* |2 t* F3 \( gsaid. She added that it took a long time for Toyota to respond1 N9 k3 J, ~* P9 k4 B. q' p
to her complaints.
) _) ~9 g$ ?/ p3 j* @7 m: S; `In an often contentious full day of testimony, lawmakers
# y* i$ m% n" ~! `+ R" y( Mreturned again and again to the question of whether electronic6 }0 l& T4 B6 p! c" O- Q2 E, s; _
malfunctions may have contributed to the speeding cars.
: E+ n+ I' H$ a6 v$ T3 m4 k"We are confident that no problems exist with the electric5 K: W9 v4 J4 t. x7 s0 L
throttle control system in our vehicles," Lentz said. He cited
$ p9 j2 I( F4 l L- W* y"fail-safe mechanisms" in the cars that were designed to shut- Q5 Z5 ?7 A. Z* m9 x" s2 J
off or reduce engine power "in the event of a system failure."8 }& b$ A1 a4 x" b
Transportation Secretary Ray LaHood told the panel in' I7 x) {, y, w" i) a# ^$ @
prepared testimony that possible electronics problems were3 ~6 `6 @: _$ E0 T& u
being looked into by his agency. He said the company's recalls1 m& H+ Y0 h8 q/ O! v
were important steps but "we don't maintain that they answer; L$ y% ]: ]3 c$ F5 o
every question."
: L* N- Y& {3 Z& H3 Y% J5 vToyota hired a consulting firm to analyze whether
0 N! U W7 M$ i% E: J' [1 @electronic problems could cause unintended acceleration. The
/ ]& Y9 {( L$ Z8 {6 u# |( ofirm, Exponent Inc., found no link between the two. But+ B' m" D. C& i! A0 D
committee investigators said the testing studied only a small
2 y' P' w' |# { X r" L7 snumber of vehicles
& g4 b5 N6 V E$ _, dTracking down an electrical problem can be far more+ I! O9 y! y' {6 Q
difficult, expensive and time-consuming than finding a6 O9 c" b m2 x7 c
mechanical problem. Electrical problems can have more than one, y0 h/ `. B- D e7 \
source, and they can come from inside or outside the car.. W/ p6 J; y6 G3 @4 \
Mechanical problems often leave clues such as physical damage,
w6 U- ?; e3 a/ K3 v8 _) S9 K1 [5 Xwhere electronic troubles can be hidden in software or leave no
: M# c9 N, `; m+ F" M/ n0 [trace at all.- p! _& K" ^# P
House investigators who reviewed Toyota's customer call
5 I1 J g1 y: W- f/ o9 b; ~database found that 70 percent of the complaints of sudden
1 L0 ?9 ]$ V: ~acceleration were for vehicles that are not subject to the
* L( l' E9 w" C/ |9 v$ Rrecalls over floor mats or sticky pedals.; y/ |3 R$ l/ j/ c
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,) `& X; {; t. n! C
said Toyota "misled the American public by saying that they and
. l/ L. C' M" eother independent sources had thoroughly analyzed the F+ {8 j0 K2 }: k6 m P
electronics systems and eliminated electronics as a possible
7 G3 t \ t+ N1 J; S# E5 X! ]cause of sudden unintended acceleration when, in fact, the only
8 X5 u% P2 q% D( Jsuch review was a flawed study conducted by a company retained* |( @8 Y0 e0 t
by Toyota's lawyers."0 }' @3 N* k! t% b0 J: S! O, Y
Lentz apologized anew for the company's slow handling of+ v8 C) V- m; _. s6 d# |
problems. "We have not lived up to the high standards our
9 o, o! F. ?1 Ncustomers and the public have come to expect from Toyota," he
# B# f: H8 \4 [8 A' s& ^/ Xsaid.
8 B7 Q) G9 x" j8 u$ d"Put simply, it has taken us too long to come to grips with
3 T% h& w0 i# R" ua rare but serious set of safety issues, despite all of our% ?+ I% S$ k' ]; U) J4 j. i5 B
good faith efforts," said Lentz, president and chief operating
& _$ E1 {/ C. D8 u7 h, I6 hofficer of Toyota Motor Sales USA. Inc.7 N$ c& P: u H" b6 ?
Separately, among hundreds of Toyota dealers lobbying( c9 f& {9 M8 Y: Y
members of Congress Tuesday, there seemed to be widespread' l6 l- _" j5 P/ n' i# t4 i% A
rancor toward a federal government they view as picking on the
8 [* E# ~' U0 c% i* W. Rautomaker, at least in part because of the government's
% ^5 r6 k( c9 s n8 u1 c2 hinvestment of billions of dollars in General Motors and
5 `8 d) Q( M3 `' f3 [8 UChrysler.. {' N9 N, l/ Q/ J* a0 o
"That's hard for me as a citizen to understand why my tax" ~+ O3 \" J; {1 Y
dollars are going in that direction," Paul Atkinson, a: f& ~9 L) ?$ J) P' v0 e
Houston-area Toyota dealer, said at a news conference that also: X& M# @, q( V' U4 o
served as a pep rally for the visiting dealers. "To compete
* i s) ?6 a6 R' W5 v3 iwith the government as an individual entrepreneur is pretty
+ i- Q0 r! p6 `7 S% u: y# K2 Vtough."6 |1 @. J; K' r" D
--- k1 Z* w9 M* a) p* M7 R
Associated Press writers Alan Fram, Stephen Manning and Tom5 u8 N5 r$ A/ D: s# B& ?) J! l
Raum in Washington and Tom Krisher in Detroit contributed to) f8 |) H* ?4 A4 n' l
this story.
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-0- Feb/23/2010 21:04 GMT |
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