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丰田承认换踏板不一定能全部解决加速问题$ W* Y% b6 s- A
By LARRY MARGASAK and KEN THOMAS6 o+ x |8 n1 G% {4 B2 [; V. |$ y2 [, W
Washington (AP) -- The president of Toyota's U.S.: Y2 H& x5 q! Y1 B
operations acknowledged to skeptical lawmakers on Tuesday that# [# S% C3 i0 G( r# G1 U9 z* E
the company's recalls of millions of its cars may "not totally"! {3 P! F7 m4 v) |
solve the problem of sudden and dangerous acceleration.4 ?$ g0 E5 u) _& F4 T# r
"We are vigilant and we continue to look for potential4 j0 A0 g: X% m8 Z0 o1 [9 u
causes," Toyota's James Lentz told a congressional panel.. I$ L- ?3 x' ]$ ?; R/ F
However, he repeated his company's position that unexpected; M: r. A$ F- t0 s2 r+ V8 |9 E
acceleration in some of the company's most popular cars and! D: w- g( I# x# n
trucks was caused by one of two problems -- misplaced floor
$ B y7 U. w8 H/ z" bmats and sticking accelerator pedals.
: {7 F7 p. P, \4 bHe insisted electronic systems connected to the gas pedal
$ S3 ?% H) J! W. i! gand fuel line did not contribute to the problem, drawing sharp
* @/ _, m! v& j" G! `4 M. A+ ^4 ]criticism from lawmakers who said such a possibility should be
! l" n4 x/ ~8 |- F! d. p1 T- k3 xfurther explored -- and from a tearful woman driver who could
4 u) |7 o& Y% \, n2 unot stop her runaway Lexus.
, ?4 J" I' ~6 k7 B& `"Shame on you, Toyota," Rhonda Smith, of Sevierville,9 t6 H; W; j* B8 `1 H
Tenn., said at a congressional hearing. Then she added a second! R) e+ {' u4 i* q: D4 r
"shame on you" directed at federal highway safety regulators.
2 w# C8 x: o' T' s2 ~Texas Republican Rep. Joe Barton cautioned his colleagues
3 Y& A' U9 M( e# \7 dearly in the hearing against conducting a "witch hunt" and said* o, t: G" G- g9 a: ~# L, I
"We don't want to just assume automatically that Toyota has
/ C# A o1 p8 }, j7 d; C/ ~done something wrong and has tried to cover it up." But midway
2 ?! Q: B) {( @) bthrough Lentz's testimony, Barton said of Toyota's
, M3 u/ m3 h, [, v, \* C/ M. d+ Jinvestigation of the problems: "In my opinion, it's a sham."" F6 g+ D: V2 X7 C- C
Lentz said the company had not completely ruled out an% `# i+ E; G9 [5 H5 o2 x$ {9 ^
electronics malfunction and was still investigating causes of4 P( h* }# a* z' ]6 e
the sudden acceleration. Still, "We have not found a
' E6 F* z' R5 G% c0 {malfunction" in the electronics of any of the cars at issue, he
" {5 i* T, l" w1 D$ Qsaid.
: y8 r7 |8 y7 d) K! G7 q9 sAs to Smith's harrowing story, "I'm embarrassed for what7 k) F# r- S* @" A
happened," Lentz said. "I want her and her husband to feel safe5 Q/ B5 {; c, r
about driving our products," Lentz said.2 y+ P; C h- K% E: k' P
Three congressional panels are investigating Toyota's& r/ s. V% A7 E6 r, z: E
problems, which affect a huge number of Americans. Toyota has$ h. b6 M7 Z0 i* }- \# _* q
recalled some 8.5 million vehicles worldwide -- more than 6' y r3 s7 Y$ L; P
million in the United States -- since last fall because of
* l0 n* ?' T: k. _) S7 funintended acceleration problems in multiple models and braking0 w) K: g4 x9 ^7 S. B) C# T! w3 I% {7 ^1 p
issues in the Prius hybrid. It is also investigating steering
- _7 R5 n- L& ^7 ]: a8 Fconcerns in Corollas. People with Toyotas have complained of4 U5 A8 k" n, }' g" Y8 F; z
their vehicles speeding out of control despite efforts to slow
) W( `) P j% Y5 V3 }4 X% T4 Y" Ndown, sometimes resulting in deadly crashes. The government has
/ i# d/ ^1 V. ]; p; u( P+ [: lreceived complaints of 34 deaths linked to sudden acceleration
" u9 f' v4 R3 @6 o1 q% E5 Cof Toyota vehicles since 2000.; c1 ^/ Q3 Y5 J0 g
Lentz, who choked up while discussing the death of his own9 r* ~( u& _ B$ U+ ~ d6 H
brother more than 20 years ago in a car accident, said he
+ B/ ~, m% r( p5 r3 Yunderstood the pain.
( `9 \9 V0 q& ~) [0 A" R"I know what those families go through," he said.
+ a( w4 Z$ P+ w- c/ P" GLentz has said in the past that he was confident Toyota's
, W' }+ ^! X( T) ]6 o' h# w1 }$ `fixes on the recalled vehicles would correct the problems.
' f5 P& a- b, d4 FBut when pressed by Energy and Commerce Committee Chairman* _9 t$ f. Q' \* G9 q# D
Henry Waxman, D-Calif., on whether the two recalls Toyota put6 p* b! [: s0 B2 m G& q6 J7 S) x
in place to deal with the issue would completely solve it," g4 ~) }+ s# G8 {
Lentz replied: "Not totally."
# @' t3 O6 |2 ~4 z: ^3 ?Still, he said chances of unintended accelerations were
' c3 s; L1 K( X3 J( B" A"very, very slim" once the recall was complete. Lentz also said
& g* X* ^1 C1 g$ d3 c9 QToyota was putting in new brakes that can override the gas: U; y5 {, c9 ?) K; N. Y* F
pedal on almost all of its new vehicles and a majority of its
# ?, Z& Y5 R8 Tvehicles already on the road.' {/ I k; d# {1 d6 C* E
Meanwhile, Toyota president Akio Toyoda, who will testify
, K1 h# `- H0 \: c8 [before a separate panel on Wednesday, said he took "full! r( n4 K: d, t" S* e: F
responsibility" for the uncertainty felt by Toyota owners and' j; f: t8 _5 B( S7 ]8 D
offered his condolences to a San Diego, Calif., family who were+ y& h/ J3 X8 N8 T/ A9 |! o; C% s
killed in late August, reigniting interest in the problems.* b/ ~% L) E3 Z6 Y, V
"I will do everything in my power to ensure that such a$ H6 p+ r% {# @5 K0 V
tragedy never happens again," Toyoda said in prepared testimony$ t& X; K7 z6 ]2 v1 a5 z
for Wednesday's hearing to the House Government Oversight
# B1 n* Y& S7 y& k' F9 iCommittee. "My name is on every car. You have my personal+ Y+ T* k+ ?% V. R$ }, F! O
commitment that Toyota will work vigorously and unceasingly to
' b0 B/ a5 G% B+ f, @, h7 Drestore the trust of our customers."
* i9 u' J' d" H$ o' @# hLawmakers heard a brief, but riveting, deion from
* C! A2 v" l5 s, }& B7 W% s; JSmith, the Tennessee woman whose Toyota-made Lexus suddenly
' i$ l3 D% {) p9 ~9 H0 c$ N. _3 ]6 Szoomed to 100 miles per hour as she tried to get it to stop --
( I8 `1 n% v7 H; B8 rshifting to neutral, trying to throw the car into reverse and) d) c v& R& ^' r2 r! _
hitting the emergency brake. Finally, her car slowed enough
! f6 c' |: p [. m4 U/ @that she was able to pull it off the road onto the median and
Z& j& [* J0 g7 _turn off the engine.% q& ^) k. \: b7 O7 Q/ i) }' [/ z
Fighting back tears, she described her nightmare ride of5 g4 L' D' D; U9 s, G9 r
October 2006, calling it "a near death experience."& Z0 A4 U( B. n0 a- C3 }' q( Q
"After six miles, God intervened" and slowed the car, she' @1 q+ @& ]( b/ F3 H7 T
said. She added that it took a long time for Toyota to respond4 B! W4 C+ @( |0 K, ^
to her complaints.* P$ R) L6 V2 \" I7 b0 `
In an often contentious full day of testimony, lawmakers
- J; n% T8 U- ^8 ]# e1 Y, D' qreturned again and again to the question of whether electronic' l( {1 [/ V+ S# Z1 K5 |
malfunctions may have contributed to the speeding cars.2 D+ L( P' d4 l+ Y( D
"We are confident that no problems exist with the electric
0 }+ d& g& Z1 g5 Zthrottle control system in our vehicles," Lentz said. He cited
. w! S/ ~& W, b"fail-safe mechanisms" in the cars that were designed to shut& B+ k! {6 J" ~' t; B$ i6 x$ s
off or reduce engine power "in the event of a system failure."
) } o! Y' C& r" l( sTransportation Secretary Ray LaHood told the panel in
$ P; H9 y) }1 E, G$ P! z5 i( xprepared testimony that possible electronics problems were+ l: m1 ~. B) `% \& d/ w& n
being looked into by his agency. He said the company's recalls
1 I7 F( U/ ~9 K" m3 G: ?were important steps but "we don't maintain that they answer
- u' j4 U' y1 a5 u) _& @every question."
/ c: M: w- o8 k+ U; VToyota hired a consulting firm to analyze whether& o& f; V& [0 t. l7 i1 f2 G& r
electronic problems could cause unintended acceleration. The
1 e) j4 q+ O5 Vfirm, Exponent Inc., found no link between the two. But2 O1 N& h4 o$ B& ^) |. L
committee investigators said the testing studied only a small
* g L& \ h7 e' r' X: lnumber of vehicles- F5 n5 A2 W% y4 w
Tracking down an electrical problem can be far more
& j, C7 E$ i& r3 {: j& f5 a* W7 Ddifficult, expensive and time-consuming than finding a
4 V r0 q( O$ W r) s& @0 f, i& Amechanical problem. Electrical problems can have more than one* I, w6 q! L. g7 ^" a0 Q
source, and they can come from inside or outside the car./ l+ n, C5 w4 X) h; b
Mechanical problems often leave clues such as physical damage,* l) B X5 _4 k& t' ~$ K
where electronic troubles can be hidden in software or leave no4 ^9 o8 `5 H. o# `
trace at all.8 N! ]9 y) e% }" u
House investigators who reviewed Toyota's customer call0 T$ w$ ]0 ]8 C( f& S
database found that 70 percent of the complaints of sudden: g2 e% }) [6 r4 @+ U" W$ c
acceleration were for vehicles that are not subject to the7 r) }4 O& V% B' Z
recalls over floor mats or sticky pedals.
6 L& }" _6 u3 [# t# JRep. Bart Stupak, D-Mich., chairman of the subcommittee,0 n* V% ~" f, l2 Y J
said Toyota "misled the American public by saying that they and4 m1 t8 h z% p; `! Y) _/ e
other independent sources had thoroughly analyzed the
# `. d, A; ]0 `* }8 xelectronics systems and eliminated electronics as a possible
- e* H$ s0 v2 F0 @7 Dcause of sudden unintended acceleration when, in fact, the only
' Q2 K# f4 P: E- Y2 Jsuch review was a flawed study conducted by a company retained
- ^/ Z5 \0 d$ l* G9 G q6 jby Toyota's lawyers."
6 o3 o' D0 t* @6 p: a* L+ BLentz apologized anew for the company's slow handling of
8 e) \( f2 g& B6 Nproblems. "We have not lived up to the high standards our
. Y) U0 s# M, g, ~1 a" ucustomers and the public have come to expect from Toyota," he
& S% l, i) m* nsaid.
3 h& ^; v3 f5 X5 }# K"Put simply, it has taken us too long to come to grips with
; a7 U& A( k% F- Z+ p% @8 x9 Ia rare but serious set of safety issues, despite all of our* n$ H: b; b& }) u" q" s
good faith efforts," said Lentz, president and chief operating
) t! _$ l/ N7 _7 H* U) I6 V& p$ zofficer of Toyota Motor Sales USA. Inc.8 c M" F9 E/ ~+ Z) C1 {
Separately, among hundreds of Toyota dealers lobbying U& l+ j, ?5 ~7 y) f2 I1 ~$ R* G9 C
members of Congress Tuesday, there seemed to be widespread
: K/ _; O# x+ h* ^" ? Q) trancor toward a federal government they view as picking on the$ ]+ t% `6 p3 C% V3 s
automaker, at least in part because of the government's
* M, E* i2 S- Q# g# C2 i8 oinvestment of billions of dollars in General Motors and
% L7 }1 w9 I3 r' I5 KChrysler.) q! |& \3 ]. [ T' p
"That's hard for me as a citizen to understand why my tax: L. q6 x% G$ k. |0 s7 Q) J
dollars are going in that direction," Paul Atkinson, a
+ @9 ?* t+ \& h& K# LHouston-area Toyota dealer, said at a news conference that also- \# X s0 p' k, y
served as a pep rally for the visiting dealers. "To compete
) x3 P" y- R, M! j, Z# |) k( ]- `with the government as an individual entrepreneur is pretty) Q% Q: [# c& Y4 w) r, }% t' Y" b
tough."
# L2 p- d& J1 w8 L4 _1 X---
. n$ f" A6 ]* i% Z8 iAssociated Press writers Alan Fram, Stephen Manning and Tom% {6 `: E1 m1 \8 s
Raum in Washington and Tom Krisher in Detroit contributed to2 r) m, `6 M2 R P, X+ b2 q; b
this story.0 `6 H, _% b" j8 U, K4 u) [
9 S D! e% ]" Z _/ B, a( `8 a
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