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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
0 w0 m) w0 \' C& p' wBy LARRY MARGASAK and KEN THOMAS& Q1 l% Q* W% t" L7 T1 E3 E: t
Washington (AP) -- The president of Toyota's U.S.2 W/ Q# f/ t C0 K& x
operations acknowledged to skeptical lawmakers on Tuesday that5 i0 `5 t4 d* ^" D7 n8 ~
the company's recalls of millions of its cars may "not totally"
X1 a9 ]; E- ]1 Y% q/ o j( c e) Vsolve the problem of sudden and dangerous acceleration.- B7 x7 i- _- X
"We are vigilant and we continue to look for potential0 n& J3 N" S3 j& z
causes," Toyota's James Lentz told a congressional panel.
) S8 q# m( T( ~ a* {However, he repeated his company's position that unexpected; Y$ l8 d9 Y8 f2 p
acceleration in some of the company's most popular cars and8 q1 ~" }( Z/ u9 C; g' \
trucks was caused by one of two problems -- misplaced floor$ x0 R2 L) U9 f4 h, L! o1 T
mats and sticking accelerator pedals.
) y) Y, p7 c+ G- C: c: |He insisted electronic systems connected to the gas pedal8 {" E0 }# h3 z7 j) B
and fuel line did not contribute to the problem, drawing sharp
. u' t8 Q8 Z& t1 ~9 D1 b' icriticism from lawmakers who said such a possibility should be
# d) Z. n, e1 S# I& j4 Kfurther explored -- and from a tearful woman driver who could. \' }* @# X. c j/ V X
not stop her runaway Lexus., h% |- l* r4 K) l2 k! u, i+ A' o
"Shame on you, Toyota," Rhonda Smith, of Sevierville,) _3 E4 r+ x& x2 K6 Z
Tenn., said at a congressional hearing. Then she added a second- p7 i8 o" q: i8 y. G
"shame on you" directed at federal highway safety regulators.4 c: O+ n2 @; ]# b9 _
Texas Republican Rep. Joe Barton cautioned his colleagues5 {7 `' W. ^! R: F" S4 g& Z$ z
early in the hearing against conducting a "witch hunt" and said0 n% {4 C/ Z x
"We don't want to just assume automatically that Toyota has
# D$ m. u" w3 t2 p8 s8 g2 ydone something wrong and has tried to cover it up." But midway
6 g0 R; m" C) U4 M* Z! e' s7 Mthrough Lentz's testimony, Barton said of Toyota's; [+ n! L; z% z% m0 d# ^) O
investigation of the problems: "In my opinion, it's a sham."9 ~. p! v5 @4 h! { H3 `
Lentz said the company had not completely ruled out an
6 p1 P( b0 `0 }- ~! melectronics malfunction and was still investigating causes of8 Q) W7 U$ ~/ d, j3 K0 |- C
the sudden acceleration. Still, "We have not found a
; I9 G4 ^# |* a1 U7 hmalfunction" in the electronics of any of the cars at issue, he
! G$ F; {+ G' @/ v ]. j0 n/ s6 D2 msaid.0 _- I; y4 m5 K, u9 ~, }5 Z
As to Smith's harrowing story, "I'm embarrassed for what+ }. O- P+ ~* \5 P
happened," Lentz said. "I want her and her husband to feel safe! d9 S' C$ S" u# p
about driving our products," Lentz said.& n; l( r3 S/ l
Three congressional panels are investigating Toyota's
1 b* O4 u2 I; I! @2 i$ @% @problems, which affect a huge number of Americans. Toyota has/ N$ C6 u8 h2 q- M7 g
recalled some 8.5 million vehicles worldwide -- more than 6
3 S4 I: B) z/ B. }million in the United States -- since last fall because of
( u2 O7 b& A+ \& v" ?- m4 Iunintended acceleration problems in multiple models and braking9 ?6 v1 g( g' p+ \9 e5 m
issues in the Prius hybrid. It is also investigating steering
' C# s+ R& r+ s+ G* q& E2 Q$ nconcerns in Corollas. People with Toyotas have complained of
4 N/ L( p' X' [. Rtheir vehicles speeding out of control despite efforts to slow
: N7 Z( n2 \+ ^5 }( z* g Cdown, sometimes resulting in deadly crashes. The government has7 b& i, ~" _+ j& `* a- w8 j4 j
received complaints of 34 deaths linked to sudden acceleration
' w! O! C" \, p3 |& g" _of Toyota vehicles since 2000.4 B, B' b$ s% Z9 U! Q0 ]+ B
Lentz, who choked up while discussing the death of his own
9 g% U* |4 z0 Y* `6 ?brother more than 20 years ago in a car accident, said he9 e: Z3 j$ G/ s
understood the pain.- _, S$ J# Z) h$ V9 M1 u* p
"I know what those families go through," he said.
$ q: B- I' x# CLentz has said in the past that he was confident Toyota's# k4 s. K2 A5 a5 y: t- C5 ?
fixes on the recalled vehicles would correct the problems.
+ [6 z1 ^. I( rBut when pressed by Energy and Commerce Committee Chairman7 M5 h6 d; c6 e7 j. r
Henry Waxman, D-Calif., on whether the two recalls Toyota put/ s( j( b; ]& G, I& G
in place to deal with the issue would completely solve it,# l) r& t5 n- g! X* ]
Lentz replied: "Not totally."
9 K4 d) n) o/ j) u7 SStill, he said chances of unintended accelerations were
z1 X. q' z* |8 w; F! D"very, very slim" once the recall was complete. Lentz also said
2 |, b% S5 H9 F7 ^9 h: qToyota was putting in new brakes that can override the gas
9 l: U% s n/ Tpedal on almost all of its new vehicles and a majority of its
! ^3 R( ~; A( I/ s, ~2 Qvehicles already on the road.$ @5 i+ U8 ?6 G1 _6 N
Meanwhile, Toyota president Akio Toyoda, who will testify
7 P- R& e( X( ~4 m# u$ Obefore a separate panel on Wednesday, said he took "full
1 {" o5 I! x) ?% X, P R gresponsibility" for the uncertainty felt by Toyota owners and
; l/ L5 x6 C# i' ~/ n# Soffered his condolences to a San Diego, Calif., family who were- T/ M, j" p3 a* ~0 Q! |# e) _/ m
killed in late August, reigniting interest in the problems.2 h2 S! C: l- x) Z$ R. X4 r" w
"I will do everything in my power to ensure that such a- ?4 W W# z$ O! X# \& {
tragedy never happens again," Toyoda said in prepared testimony3 [9 S9 G2 o# [* ?
for Wednesday's hearing to the House Government Oversight
$ V: ]% M$ p# o0 Z% t4 F% LCommittee. "My name is on every car. You have my personal
$ y2 t4 ?& i) t* s: i7 C, Ncommitment that Toyota will work vigorously and unceasingly to: }# s% U6 z7 B$ ^& x8 e$ n% ?& |, W
restore the trust of our customers."5 O+ F. X2 U$ `) [' w# L) L
Lawmakers heard a brief, but riveting, deion from
6 M6 i( \$ V, n6 }8 [, aSmith, the Tennessee woman whose Toyota-made Lexus suddenly6 @! |# \! A! R2 w$ b( r) h
zoomed to 100 miles per hour as she tried to get it to stop --4 Y2 ]5 Q, F8 |: }$ y. U. j
shifting to neutral, trying to throw the car into reverse and. J% N ]+ s9 E* P
hitting the emergency brake. Finally, her car slowed enough
" l0 y% v7 a7 G% kthat she was able to pull it off the road onto the median and
6 d% I& j* a, D/ y! zturn off the engine.) m6 O, e1 n' S2 c" J) ?$ b
Fighting back tears, she described her nightmare ride of& f, T8 N) V5 U6 O8 N6 L& x* h0 z) B
October 2006, calling it "a near death experience."- u- Q$ F3 P" ~) h
"After six miles, God intervened" and slowed the car, she
: M7 @) a! Z& y; j" l L Ysaid. She added that it took a long time for Toyota to respond
* @/ h' T/ c9 v* Xto her complaints.
9 J! Y/ l5 m0 g! R" |In an often contentious full day of testimony, lawmakers
% n# i1 p3 _ Q' n4 h; Breturned again and again to the question of whether electronic/ D1 [5 A! ~# I* \' }
malfunctions may have contributed to the speeding cars.$ C4 U/ Y8 C1 L2 q; q
"We are confident that no problems exist with the electric
" W0 p0 n! s9 L' Ethrottle control system in our vehicles," Lentz said. He cited
! _' l1 J+ X! F7 S0 h/ Y"fail-safe mechanisms" in the cars that were designed to shut' z7 ], c3 a6 N% Q5 M( [
off or reduce engine power "in the event of a system failure."! o2 C- U1 P2 H/ d9 j! r
Transportation Secretary Ray LaHood told the panel in ]- u% h' E0 T0 }6 h
prepared testimony that possible electronics problems were
' l+ {5 [- }/ p1 kbeing looked into by his agency. He said the company's recalls
. s' t9 y `1 l5 R" t* L3 K& ~# xwere important steps but "we don't maintain that they answer
! R/ `5 y7 X' ievery question."1 X0 o' O( l* w
Toyota hired a consulting firm to analyze whether j1 q0 j" v: h+ ^9 |9 q. B# Q% K
electronic problems could cause unintended acceleration. The
, C" A- D! K- N$ A3 `4 X5 j' Bfirm, Exponent Inc., found no link between the two. But" T+ i" s. r% V1 P$ R
committee investigators said the testing studied only a small. [! h9 N* e4 X; l$ |
number of vehicles
/ B, K: r* o1 T2 d! e# {Tracking down an electrical problem can be far more
/ R$ N' i5 q2 E+ Adifficult, expensive and time-consuming than finding a
5 W/ r$ v$ z8 Nmechanical problem. Electrical problems can have more than one
- n# e2 G1 Z% |2 Asource, and they can come from inside or outside the car.
* S. N2 G9 n9 u' P& h1 t' F: uMechanical problems often leave clues such as physical damage,
( L* |8 m. |+ T) i6 V" u7 Z/ mwhere electronic troubles can be hidden in software or leave no
$ Q& T" Q' J9 L, p+ ztrace at all.( Y4 \) e) q7 U
House investigators who reviewed Toyota's customer call& o; n) Q7 q8 N3 J6 {
database found that 70 percent of the complaints of sudden
8 f$ R0 i1 `- `acceleration were for vehicles that are not subject to the/ f$ D i( _: S% \) i# l
recalls over floor mats or sticky pedals.( s3 J% u; E) n7 N4 T) y- i/ d
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,) J2 ?0 g* f8 N; P* Z0 Y
said Toyota "misled the American public by saying that they and
( r" U6 L/ Q1 e' G: V0 q/ }" jother independent sources had thoroughly analyzed the b# I& x5 k+ z2 p7 k4 [& v y
electronics systems and eliminated electronics as a possible1 @3 t2 v U! O- H1 X5 `, s; |
cause of sudden unintended acceleration when, in fact, the only
# {4 q: g4 t( p, x* Q7 isuch review was a flawed study conducted by a company retained
1 R" |' X0 u+ R+ ]. H1 Qby Toyota's lawyers."
- N0 T2 S+ A) ILentz apologized anew for the company's slow handling of/ P& _5 m0 v# G" M; f
problems. "We have not lived up to the high standards our
; x/ G5 P' f: K, B( o, a9 W# tcustomers and the public have come to expect from Toyota," he8 S7 z" i& q4 R4 K( e# T+ R0 m) r i
said.
+ r6 x. T7 x$ z M"Put simply, it has taken us too long to come to grips with. Y9 |; \$ r" a5 @9 H7 W
a rare but serious set of safety issues, despite all of our, C1 U" T" b! u" ]5 V( b
good faith efforts," said Lentz, president and chief operating6 H, L8 d! p, H+ ^, q9 k
officer of Toyota Motor Sales USA. Inc.
5 r* g* U [) b! _" l' bSeparately, among hundreds of Toyota dealers lobbying }' z- m$ o8 Q; @' V+ B
members of Congress Tuesday, there seemed to be widespread& q8 o/ E( q9 G/ G4 O8 L
rancor toward a federal government they view as picking on the
0 W0 V4 Z/ z( S- N% [! Y* b# Xautomaker, at least in part because of the government's
: j* t! z' m2 g" E$ _! Finvestment of billions of dollars in General Motors and) p: |: @% F; o2 \+ T
Chrysler.
- N3 Z/ Z3 Y( P5 P/ S"That's hard for me as a citizen to understand why my tax; m6 I2 v6 y$ b. M: `& |0 e
dollars are going in that direction," Paul Atkinson, a
- t8 ?( U, E/ y( b3 KHouston-area Toyota dealer, said at a news conference that also" w5 {; q6 Y' h
served as a pep rally for the visiting dealers. "To compete N; E. C" S" C, Z4 b3 j
with the government as an individual entrepreneur is pretty
" D4 U; ?" k- a' y4 ltough."
$ ^& |" z/ Q$ O* w---
9 q+ l, D- a9 kAssociated Press writers Alan Fram, Stephen Manning and Tom
W, m9 j+ d; D. ^, Z: k& BRaum in Washington and Tom Krisher in Detroit contributed to+ F3 q# ?- Z8 d
this story.1 z" E& A8 }' J( B _
W% p) ?' t4 I E6 N) ^/ ]' r-0- Feb/23/2010 21:04 GMT |
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