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丰田承认换踏板不一定能全部解决加速问题
+ O i7 ~0 l4 ?. KBy LARRY MARGASAK and KEN THOMAS
3 k' g& Q' j7 o) `+ qWashington (AP) -- The president of Toyota's U.S.
. n- x1 A1 E8 M: Loperations acknowledged to skeptical lawmakers on Tuesday that
' i2 y" P. G6 p6 Xthe company's recalls of millions of its cars may "not totally"
0 f! C7 n1 c3 I9 [) B7 c- W# o/ ^/ nsolve the problem of sudden and dangerous acceleration.
' b* ]: x7 {" ~! E* g& a+ o"We are vigilant and we continue to look for potential2 F* X8 V0 f: x3 l
causes," Toyota's James Lentz told a congressional panel.; w, O& E+ B6 \
However, he repeated his company's position that unexpected# y C1 n1 r2 |" g4 R3 j
acceleration in some of the company's most popular cars and' n$ k% w* ?( r2 l. A% e
trucks was caused by one of two problems -- misplaced floor
, s& h+ e- Y. M# jmats and sticking accelerator pedals.
# s! S2 |# P/ u% CHe insisted electronic systems connected to the gas pedal
! q: ~( a W3 y- n8 band fuel line did not contribute to the problem, drawing sharp
% l" S8 `, K, p/ {8 hcriticism from lawmakers who said such a possibility should be& U( e: H) |* k4 N6 o, ~+ I# y! x
further explored -- and from a tearful woman driver who could9 E( t$ W! T% ^ M, S) M. T
not stop her runaway Lexus.3 o0 r* I% s1 M b# v4 r
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
: h+ T2 T1 d/ FTenn., said at a congressional hearing. Then she added a second
! O! u; d, g- ~% ]"shame on you" directed at federal highway safety regulators." j/ y. W2 P; ~/ l- n9 k
Texas Republican Rep. Joe Barton cautioned his colleagues
5 D& z6 S% b: |4 h) |early in the hearing against conducting a "witch hunt" and said7 D- p" {5 w8 s6 r4 O
"We don't want to just assume automatically that Toyota has6 m: S$ f# e; x4 m! E. t- X# N
done something wrong and has tried to cover it up." But midway+ t7 G% q4 X* M0 V' S5 I1 R" a
through Lentz's testimony, Barton said of Toyota's
6 q# U: {7 Q8 X! tinvestigation of the problems: "In my opinion, it's a sham."
7 z m: V* i0 yLentz said the company had not completely ruled out an
1 w# ` W0 [4 p0 \" n) s+ n: K8 jelectronics malfunction and was still investigating causes of) {. L5 g ^6 \8 U$ w4 B
the sudden acceleration. Still, "We have not found a' J3 T& A: s: w0 J- i' ?
malfunction" in the electronics of any of the cars at issue, he
$ B) s8 J1 y! c9 q! P0 Ysaid.
( _8 Q5 e& U; r/ g* XAs to Smith's harrowing story, "I'm embarrassed for what4 Q" p8 i, }; ]/ S4 A. w! a I
happened," Lentz said. "I want her and her husband to feel safe* Z& M- F% L5 h! s' Z6 C! {
about driving our products," Lentz said.; B ?0 ?0 A, ] A4 g; C3 f0 |
Three congressional panels are investigating Toyota's: @' ~3 h. C+ D/ j* y
problems, which affect a huge number of Americans. Toyota has9 k6 u# n' E% s5 x; T
recalled some 8.5 million vehicles worldwide -- more than 6
5 l- X* y* b, ?( Zmillion in the United States -- since last fall because of& F0 p8 D6 |/ m5 W( u5 g' W ?* a
unintended acceleration problems in multiple models and braking
6 i8 b8 U% @( Gissues in the Prius hybrid. It is also investigating steering
! X9 s' d- Y+ A( Pconcerns in Corollas. People with Toyotas have complained of
' r% g _# z1 E- l' r7 i4 stheir vehicles speeding out of control despite efforts to slow2 H6 ?1 J( P; z) a, M2 M
down, sometimes resulting in deadly crashes. The government has8 W+ B" g9 L( \! m# \, F2 o c
received complaints of 34 deaths linked to sudden acceleration9 v; T, u8 F/ |3 i. X. n
of Toyota vehicles since 2000.
. N4 _6 }0 p$ [+ s+ K+ [( wLentz, who choked up while discussing the death of his own& C: ^: E* J0 ~) X& E/ _/ }
brother more than 20 years ago in a car accident, said he
# r7 v$ ~, P8 `3 p+ w2 Nunderstood the pain.; m" _9 O j6 F( s/ s3 O2 g
"I know what those families go through," he said.
; r/ H6 W2 h: H) HLentz has said in the past that he was confident Toyota's
# V0 c x v& N" n- _/ z4 L( ?9 G+ `fixes on the recalled vehicles would correct the problems.. Z1 M' x% G1 l2 \! [
But when pressed by Energy and Commerce Committee Chairman/ Q8 M( @7 q" c8 k6 x
Henry Waxman, D-Calif., on whether the two recalls Toyota put# }4 Q- n2 s! A% N* _- A( C3 \
in place to deal with the issue would completely solve it,
% j, ~: c( a. E, v1 |Lentz replied: "Not totally."- {' }1 t$ y b" m# L! o# ?# r
Still, he said chances of unintended accelerations were
0 V6 w1 g* I2 V/ v% @"very, very slim" once the recall was complete. Lentz also said" T+ s& m* q$ J+ N% N
Toyota was putting in new brakes that can override the gas* N4 m1 h( [$ \# I' D$ w3 l k6 j5 x
pedal on almost all of its new vehicles and a majority of its
) q8 o# e9 G4 L; z- D( A1 `6 Pvehicles already on the road.
! b, [2 b6 W( Y" G8 T) S+ l' QMeanwhile, Toyota president Akio Toyoda, who will testify
& o9 ?( z+ r- R- hbefore a separate panel on Wednesday, said he took "full
6 w$ q! h( i. T+ P" Y: iresponsibility" for the uncertainty felt by Toyota owners and5 u+ M- v2 C X @0 S6 }* P
offered his condolences to a San Diego, Calif., family who were0 z9 f$ w3 Q* z: ?! O0 n8 K3 e
killed in late August, reigniting interest in the problems.
, S' R" a' S" I0 @8 {"I will do everything in my power to ensure that such a% H8 Z, ?9 H- g& F, O* I4 m
tragedy never happens again," Toyoda said in prepared testimony
( E3 X4 R; Q6 f# sfor Wednesday's hearing to the House Government Oversight) d) {9 e+ y C6 q2 p) C0 G8 \
Committee. "My name is on every car. You have my personal. p2 n+ ~9 q( ?5 N5 U1 t2 |" a9 G& x: {9 R
commitment that Toyota will work vigorously and unceasingly to
2 l1 K& a/ o4 g1 s% j& brestore the trust of our customers."
& n: `# K% f: J OLawmakers heard a brief, but riveting, deion from
2 z7 V: f( V. [+ C/ H1 |+ [Smith, the Tennessee woman whose Toyota-made Lexus suddenly; i/ K: I& v2 g& f) _1 h2 q2 x1 ^
zoomed to 100 miles per hour as she tried to get it to stop --
! p! j3 G; v, a& Vshifting to neutral, trying to throw the car into reverse and; X4 |: b7 w T8 m2 k$ V
hitting the emergency brake. Finally, her car slowed enough5 r/ u3 [+ L- d5 H* R7 \
that she was able to pull it off the road onto the median and) d8 W5 C9 k, W$ p. r) P( X7 i
turn off the engine.# J4 p8 [; j9 K0 c" q) w8 V s2 @
Fighting back tears, she described her nightmare ride of, P* M4 g# V4 u1 Q
October 2006, calling it "a near death experience." |8 m% K7 C, F& {2 g! @# F6 E
"After six miles, God intervened" and slowed the car, she$ Q7 L$ E4 p$ M& z
said. She added that it took a long time for Toyota to respond
# t0 H! D) P% T) w* E9 Z* l6 fto her complaints.1 x! _" a* s2 A4 g
In an often contentious full day of testimony, lawmakers$ C! }) M4 F( \
returned again and again to the question of whether electronic
3 x$ S7 t, A4 f) Rmalfunctions may have contributed to the speeding cars.$ k3 ~9 O5 B( H, h) T! C, O+ l) l( k
"We are confident that no problems exist with the electric
, e/ F4 |& C6 U! r/ Z5 z" bthrottle control system in our vehicles," Lentz said. He cited8 f( V; x% a! T2 w
"fail-safe mechanisms" in the cars that were designed to shut
# u! W3 U" _. |% r. W; noff or reduce engine power "in the event of a system failure.": ?( k" v$ V# U4 q8 x* O
Transportation Secretary Ray LaHood told the panel in
/ B4 J" V1 k2 x6 H% o& |5 rprepared testimony that possible electronics problems were# r0 Q: P5 A2 F, @& C( x
being looked into by his agency. He said the company's recalls+ z* P0 O. I3 o+ @+ x
were important steps but "we don't maintain that they answer
3 }4 t: t: k3 F, Qevery question."4 H4 v) ?* E; V
Toyota hired a consulting firm to analyze whether
4 Q; B9 U% T/ Telectronic problems could cause unintended acceleration. The
: Z0 t! o9 o: }3 h6 z' o$ gfirm, Exponent Inc., found no link between the two. But4 D& s/ }( n1 A8 D: e+ }: K
committee investigators said the testing studied only a small
3 n7 O6 _. z6 }3 O. j% anumber of vehicles
8 n& h7 j9 z" x9 y, d$ S9 oTracking down an electrical problem can be far more
, W4 w6 n& W3 p: C# _8 ^8 A7 P2 f0 adifficult, expensive and time-consuming than finding a" j- d: ]5 Z z
mechanical problem. Electrical problems can have more than one# p. @$ P/ N9 B+ n$ z
source, and they can come from inside or outside the car.0 U$ F k7 v( X% a
Mechanical problems often leave clues such as physical damage,
5 F Z! x% [4 \5 `where electronic troubles can be hidden in software or leave no. l$ i" W: m; B/ c5 H( G
trace at all.
* f; z( X% u: pHouse investigators who reviewed Toyota's customer call8 ^$ `' b& M' Z# N( h+ g
database found that 70 percent of the complaints of sudden
+ T# C, g4 B! v8 _+ r: R Bacceleration were for vehicles that are not subject to the" d' P6 I" A5 e4 G, ~
recalls over floor mats or sticky pedals.- o Z" ~$ H2 b, j# U( r
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,* \2 n# l6 t/ ?. X
said Toyota "misled the American public by saying that they and/ }. U3 ?# P- l. D
other independent sources had thoroughly analyzed the8 z$ `* u8 x9 n3 Z
electronics systems and eliminated electronics as a possible3 q& H3 ]5 }" `6 ?( g
cause of sudden unintended acceleration when, in fact, the only
6 e7 D" }, y- S2 A/ X* w# qsuch review was a flawed study conducted by a company retained/ S& g7 W+ z$ w0 h: n0 f1 g
by Toyota's lawyers."
" T; j; e9 }+ Y- N3 o- [3 qLentz apologized anew for the company's slow handling of
5 r9 i. [ Y0 wproblems. "We have not lived up to the high standards our
& i0 z) M% Z; |& r" Dcustomers and the public have come to expect from Toyota," he" @; ]; Q- F8 _
said.
/ g2 l' D4 h& D- k/ V( f: J" b6 H) j& Z"Put simply, it has taken us too long to come to grips with! k5 k5 T7 w Z, W9 k7 M
a rare but serious set of safety issues, despite all of our
( J4 w, `- W# D; _+ @good faith efforts," said Lentz, president and chief operating* {3 R( n; U3 R" K5 U( G/ X$ I& B
officer of Toyota Motor Sales USA. Inc.) z u& W1 ]7 K3 N5 g O
Separately, among hundreds of Toyota dealers lobbying7 K' B/ @9 M( g7 ]5 |
members of Congress Tuesday, there seemed to be widespread
9 a/ Y: V% @& j! H' y* ^rancor toward a federal government they view as picking on the) d% X. z7 `' R0 i* J1 E. Z
automaker, at least in part because of the government's/ V) Y; Y; n; o4 \3 N8 |
investment of billions of dollars in General Motors and
; g. t) \# Q( S) [Chrysler.
$ K! Z8 n2 X+ B2 @4 @6 G"That's hard for me as a citizen to understand why my tax" I3 `' G2 J4 d: _& ~. u2 _
dollars are going in that direction," Paul Atkinson, a9 w! O1 V3 W% U9 C- B
Houston-area Toyota dealer, said at a news conference that also
* V7 k! [: w2 \# R9 D& b4 i* Iserved as a pep rally for the visiting dealers. "To compete
% D, M- [8 p& }6 j' e$ o; A3 s: iwith the government as an individual entrepreneur is pretty2 F/ [% ~4 U. [2 {( d8 L
tough."
7 S% z* l/ _1 q- y' r) w7 R% A! R---( P' }8 N/ y5 D; _
Associated Press writers Alan Fram, Stephen Manning and Tom d& m A# ?8 u- b- b- f/ W
Raum in Washington and Tom Krisher in Detroit contributed to: V0 P0 {: m6 O8 X3 P; J
this story.
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, {7 j$ a9 o1 t4 k' X( v+ o-0- Feb/23/2010 21:04 GMT |
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