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丰田承认换踏板不一定能全部解决加速问题- L" u7 L! Q8 X8 j2 S0 P8 d
By LARRY MARGASAK and KEN THOMAS
+ y m1 d# ~. [+ q5 jWashington (AP) -- The president of Toyota's U.S.
+ `, y9 R2 T" doperations acknowledged to skeptical lawmakers on Tuesday that& j: M, t. t5 f7 i; c& | z
the company's recalls of millions of its cars may "not totally"8 E0 N0 o% [" P+ x4 t; ?
solve the problem of sudden and dangerous acceleration.
# {1 Z% ?# P+ O, C"We are vigilant and we continue to look for potential6 B# U. l8 E2 ^
causes," Toyota's James Lentz told a congressional panel.3 K3 l$ T! X+ e# n5 [ f! L
However, he repeated his company's position that unexpected: K, j5 N& w7 h! {" E0 n
acceleration in some of the company's most popular cars and
- P Z" ?3 O1 U) c5 }* Ftrucks was caused by one of two problems -- misplaced floor
+ T+ W' d9 [) |9 tmats and sticking accelerator pedals.- ?* W1 ]9 b- x( ]) T% e
He insisted electronic systems connected to the gas pedal
8 e. ~# e. p2 |6 u; ~2 fand fuel line did not contribute to the problem, drawing sharp
7 Z$ `3 Y6 }2 S* h- {- scriticism from lawmakers who said such a possibility should be
' y# M8 L* v q/ Kfurther explored -- and from a tearful woman driver who could
, T9 h0 u' C; y4 |' A5 q8 H4 Bnot stop her runaway Lexus." P7 A, ^7 R5 x, ~3 s0 U- C
"Shame on you, Toyota," Rhonda Smith, of Sevierville,1 k8 H2 v! D. _
Tenn., said at a congressional hearing. Then she added a second
5 n& P3 w+ f9 p8 k"shame on you" directed at federal highway safety regulators.2 h3 n* q1 c. m* ~
Texas Republican Rep. Joe Barton cautioned his colleagues o$ f- Q- k0 T- k# n( c
early in the hearing against conducting a "witch hunt" and said
$ ^' `1 @5 G# G" y( E"We don't want to just assume automatically that Toyota has# N2 b; A4 F7 G; b( \
done something wrong and has tried to cover it up." But midway
0 t2 [/ y# g3 W Lthrough Lentz's testimony, Barton said of Toyota's
3 D- f) k6 h. _. k7 z0 {$ Binvestigation of the problems: "In my opinion, it's a sham."8 C! `( |% |% n% s, p7 Y
Lentz said the company had not completely ruled out an
Z2 b* _* a) e' ^: @electronics malfunction and was still investigating causes of8 j$ S* L; n; C* _4 Z$ u8 Q
the sudden acceleration. Still, "We have not found a
$ z' J. D2 |+ I$ pmalfunction" in the electronics of any of the cars at issue, he! |0 g* C$ M( z
said.
, A6 P4 K, f5 R& pAs to Smith's harrowing story, "I'm embarrassed for what5 x9 ?+ j) ?% W" }2 a# [
happened," Lentz said. "I want her and her husband to feel safe
# ^7 G, ?& @! f+ Z6 pabout driving our products," Lentz said.
# T. b, b5 i- |% ^5 S/ FThree congressional panels are investigating Toyota's
# z5 V$ N- m! @! M0 Eproblems, which affect a huge number of Americans. Toyota has9 z+ ?6 q5 k V
recalled some 8.5 million vehicles worldwide -- more than 6( V; I( q( `0 q) r) ]. \% q
million in the United States -- since last fall because of7 {4 L* u( w/ ?8 P5 a6 M6 X+ U9 s
unintended acceleration problems in multiple models and braking6 T& G4 K' J# Y& u l- F
issues in the Prius hybrid. It is also investigating steering. R0 A# z- H0 ]1 x6 `' B+ p/ X/ S
concerns in Corollas. People with Toyotas have complained of
2 P9 t& j+ [4 U- I/ k4 t# a! [their vehicles speeding out of control despite efforts to slow
0 s6 X r4 W4 l; r L5 H. s8 Jdown, sometimes resulting in deadly crashes. The government has
' ?' l& S- b# Y6 o, ^( F( M) b# wreceived complaints of 34 deaths linked to sudden acceleration0 W; T+ b. _0 |
of Toyota vehicles since 2000.
- o$ O) Q( F. m0 k" U$ ~Lentz, who choked up while discussing the death of his own
- T* J3 D" N. N0 Hbrother more than 20 years ago in a car accident, said he4 B+ a M! E/ _$ m$ a
understood the pain.
; D/ s" g# A1 V"I know what those families go through," he said.0 W2 U3 R. O" R0 Z! }& S& M! H
Lentz has said in the past that he was confident Toyota's
8 }9 Z! u# x- q# K0 {' p% M1 Yfixes on the recalled vehicles would correct the problems.
" j* z, E, J( z) HBut when pressed by Energy and Commerce Committee Chairman
' U! t7 W E# P% oHenry Waxman, D-Calif., on whether the two recalls Toyota put
# ~* A1 j$ Y+ p1 k: Uin place to deal with the issue would completely solve it,
- j" \' `& O* G% {; i- tLentz replied: "Not totally."
4 q2 ], U" w0 D; Q0 D+ FStill, he said chances of unintended accelerations were
2 r; U5 N+ V9 {/ `- A3 L"very, very slim" once the recall was complete. Lentz also said
5 Z8 {, s4 ^' p9 i" dToyota was putting in new brakes that can override the gas
7 K% O [! E% Jpedal on almost all of its new vehicles and a majority of its$ }7 T0 G9 x9 G" Q5 x. I+ f# D9 ` z
vehicles already on the road.
9 p" L" L0 X Y/ T" h$ w% n$ D2 }' nMeanwhile, Toyota president Akio Toyoda, who will testify9 _& H1 c& M7 n( ]" x, ^, @0 i) r
before a separate panel on Wednesday, said he took "full: K& l0 K% x" Y O1 |! g6 B
responsibility" for the uncertainty felt by Toyota owners and" c& V/ G5 h5 g8 r% K6 E
offered his condolences to a San Diego, Calif., family who were9 _4 l& w- A y
killed in late August, reigniting interest in the problems.+ r4 p& h7 y$ Q$ Q% \5 k. H
"I will do everything in my power to ensure that such a6 v- z( u5 P& Y3 [! G/ G
tragedy never happens again," Toyoda said in prepared testimony E& h: C# v E3 F, F8 D+ o
for Wednesday's hearing to the House Government Oversight G% [0 H9 W8 |
Committee. "My name is on every car. You have my personal3 o. Y3 m9 S% z3 {4 l0 x: u
commitment that Toyota will work vigorously and unceasingly to4 U& }1 \2 P$ R* N3 z/ R
restore the trust of our customers."6 v/ F6 p b! Y, Q8 g, v
Lawmakers heard a brief, but riveting, deion from
& R$ @( h, p/ W* {Smith, the Tennessee woman whose Toyota-made Lexus suddenly( r- p6 J$ c E0 B5 o& L3 T9 p ]
zoomed to 100 miles per hour as she tried to get it to stop --
& b! h! V* E$ I v) `/ dshifting to neutral, trying to throw the car into reverse and
- D: Z4 v, b# v! q/ r/ E. Y. Ahitting the emergency brake. Finally, her car slowed enough
) B5 r! Q/ o1 g# R6 Athat she was able to pull it off the road onto the median and
, G' u' T. U9 `: c; q4 yturn off the engine./ [# G$ R7 C3 b/ W
Fighting back tears, she described her nightmare ride of
+ j2 T% u3 J: M; u; g' v( sOctober 2006, calling it "a near death experience."
, t; E! W* C. ?1 J+ B"After six miles, God intervened" and slowed the car, she7 B0 X$ ~& }+ ~% V4 k6 B3 p7 j
said. She added that it took a long time for Toyota to respond
/ I' [& m% z' u5 C% }9 d, yto her complaints.
: R6 B7 | S9 l$ b! W$ W' WIn an often contentious full day of testimony, lawmakers0 A" G2 N/ x* X5 C$ p0 }
returned again and again to the question of whether electronic; w: R" O7 I- l* }" {
malfunctions may have contributed to the speeding cars.
) \/ L6 p7 L- \. Y0 _"We are confident that no problems exist with the electric
( t1 n; u8 ~! F1 k( S0 ^: [+ Cthrottle control system in our vehicles," Lentz said. He cited
3 Y% ^' o1 t- ~- t8 a4 R"fail-safe mechanisms" in the cars that were designed to shut
* q4 V2 I1 _2 w1 k5 |off or reduce engine power "in the event of a system failure."
6 c& `. H$ }% g* W/ x) h* P4 dTransportation Secretary Ray LaHood told the panel in
) J5 W/ X% j# C- d& s; sprepared testimony that possible electronics problems were
, c' ~, R* v7 u$ x4 a8 }being looked into by his agency. He said the company's recalls( m8 [: |; k$ X' V& ]
were important steps but "we don't maintain that they answer
1 Y8 o& h# Z9 t! pevery question." u: D( b: q6 T7 q* u1 _0 n
Toyota hired a consulting firm to analyze whether
: p, R, u& x% E' M1 q( t k0 u3 }electronic problems could cause unintended acceleration. The
5 s, [! l% l! k- bfirm, Exponent Inc., found no link between the two. But
+ g' p$ h% R$ X7 O5 U4 xcommittee investigators said the testing studied only a small
Y: d1 \' f+ z4 E) ?+ _ x0 vnumber of vehicles' I0 f, d/ ]# G0 i. y. ?8 ]2 L. e
Tracking down an electrical problem can be far more
6 I4 P, n, Q8 S, G W, Jdifficult, expensive and time-consuming than finding a! G4 t! U. l; L" O: z
mechanical problem. Electrical problems can have more than one+ c3 b2 r$ z6 H7 o, B5 V) J" n
source, and they can come from inside or outside the car.
9 P1 m) |. G1 V! T7 l2 ~Mechanical problems often leave clues such as physical damage,9 I# O% s/ ~% H( y3 A
where electronic troubles can be hidden in software or leave no
: U& C& g# S1 M- u# Wtrace at all.
+ f, N1 V, x. u7 u5 C qHouse investigators who reviewed Toyota's customer call0 x. _, G& m% v7 p
database found that 70 percent of the complaints of sudden
' a! n, n2 l1 `" J: jacceleration were for vehicles that are not subject to the
3 b5 O. v M. V' z/ y9 l X" ^recalls over floor mats or sticky pedals.0 y& `7 C) Z: p+ ]
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,6 T9 B, w1 [ [7 R
said Toyota "misled the American public by saying that they and
$ ^3 J" [5 l7 c9 K& Jother independent sources had thoroughly analyzed the4 L. S1 v+ [ `7 n" d
electronics systems and eliminated electronics as a possible
. T% d$ L1 P, @cause of sudden unintended acceleration when, in fact, the only# C8 N5 ]% s* H& g
such review was a flawed study conducted by a company retained, x0 c* |& ~9 m, ^
by Toyota's lawyers."
/ D# k9 W# {2 x1 K m+ SLentz apologized anew for the company's slow handling of$ l) l- j% E, U0 q2 T
problems. "We have not lived up to the high standards our
1 r$ e# E2 D; b' wcustomers and the public have come to expect from Toyota," he' j$ J( E4 K* r3 A3 w$ M
said.9 H& o. D9 l8 D8 _" C# Q
"Put simply, it has taken us too long to come to grips with
) h H7 z- G9 ma rare but serious set of safety issues, despite all of our8 i% S/ u7 }' r; M0 }
good faith efforts," said Lentz, president and chief operating4 Y9 k! ?" V: O5 ^/ ^! J
officer of Toyota Motor Sales USA. Inc.; [7 @- E6 e. ^
Separately, among hundreds of Toyota dealers lobbying& m @3 y/ i; f: I+ n
members of Congress Tuesday, there seemed to be widespread. l2 K4 {6 N) Y
rancor toward a federal government they view as picking on the
; u/ T P7 I4 {! _" d3 U2 G& Kautomaker, at least in part because of the government's
& W/ w" x+ L+ G% ? xinvestment of billions of dollars in General Motors and" g# K6 Y! a7 k$ F; }
Chrysler.
/ i6 X2 o& o9 i- B' B9 b"That's hard for me as a citizen to understand why my tax
% K: Z! O/ G9 z: V1 _1 J- X' jdollars are going in that direction," Paul Atkinson, a5 U+ }2 P, ?' J. T
Houston-area Toyota dealer, said at a news conference that also7 i- k3 e, J$ d; x$ S
served as a pep rally for the visiting dealers. "To compete3 {3 k: D& p8 _0 j0 k( N
with the government as an individual entrepreneur is pretty& n% x) D4 d3 y5 I( Z
tough."
; p0 P2 X t0 ]+ F) i& j" ~6 z---
" [6 r5 }; |8 _7 L# W" [# ZAssociated Press writers Alan Fram, Stephen Manning and Tom0 T: O; E9 b- Q* P* J+ F) H% _
Raum in Washington and Tom Krisher in Detroit contributed to" j- U- ^7 Y' i! L2 h
this story.+ |- P. o8 x5 j) O1 y$ J3 s6 Y
* e3 B5 h+ v$ F% ^3 Y% i3 }8 Z
-0- Feb/23/2010 21:04 GMT |
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