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丰田承认换踏板不一定能全部解决加速问题
) g. x h# Z8 LBy LARRY MARGASAK and KEN THOMAS
6 h; k0 s7 K4 n/ |1 }( Z2 pWashington (AP) -- The president of Toyota's U.S.
4 V( P4 Y! t( c7 a9 y; |' M# P$ `9 Foperations acknowledged to skeptical lawmakers on Tuesday that
+ y% o9 t7 d$ r' s9 v2 u) J4 W2 H) ithe company's recalls of millions of its cars may "not totally"
% P9 K9 [' F( ?& |solve the problem of sudden and dangerous acceleration.
& i @, ^+ g, O a/ `8 J; g2 b"We are vigilant and we continue to look for potential- M+ h J- {' o' @1 l8 _
causes," Toyota's James Lentz told a congressional panel.
* H3 L( }' Z& p8 d9 h6 p( wHowever, he repeated his company's position that unexpected
0 n- _4 s0 G1 O2 ^; {. ?6 f) aacceleration in some of the company's most popular cars and) r) g5 ?4 R7 B+ V8 [* \
trucks was caused by one of two problems -- misplaced floor
3 z* K, k4 r$ _0 c# ?mats and sticking accelerator pedals.; \2 q: ?% F: b& v5 |3 p9 f/ k
He insisted electronic systems connected to the gas pedal+ Y* [+ K0 N) `# m% H0 e! x
and fuel line did not contribute to the problem, drawing sharp
: u" e$ {, x! rcriticism from lawmakers who said such a possibility should be; k# F; q6 R5 x) \4 q
further explored -- and from a tearful woman driver who could) ?& Y/ \" G/ L: Q; Z
not stop her runaway Lexus.
( O9 I6 N/ w5 h1 S2 y$ W% }"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 J1 i' A+ Q# X
Tenn., said at a congressional hearing. Then she added a second
4 x4 g. y4 \1 R, U% K$ z"shame on you" directed at federal highway safety regulators.
3 [/ h4 u$ ~/ WTexas Republican Rep. Joe Barton cautioned his colleagues# W+ K7 f2 o5 s0 \( n% F
early in the hearing against conducting a "witch hunt" and said
9 q) G, b3 o a6 {5 {9 c' {"We don't want to just assume automatically that Toyota has, I% Z# d) D8 E" |5 e- E
done something wrong and has tried to cover it up." But midway/ t- K& S8 G4 ~' }, x3 u+ {- j
through Lentz's testimony, Barton said of Toyota's& X, B u% w$ ?# h
investigation of the problems: "In my opinion, it's a sham."
1 k3 p+ I1 z' j6 N' i1 BLentz said the company had not completely ruled out an0 j0 ]# l+ }* `1 T' w) K( Z4 K
electronics malfunction and was still investigating causes of
" E% Z! S1 n! ?8 {5 C' \2 }0 Rthe sudden acceleration. Still, "We have not found a6 O+ w: o# ~+ X- B9 N7 b6 q
malfunction" in the electronics of any of the cars at issue, he# z+ V4 P8 F3 b! A
said.
$ d6 w9 D5 \* E+ r: vAs to Smith's harrowing story, "I'm embarrassed for what5 A# g9 t6 ]* b2 r& L& U
happened," Lentz said. "I want her and her husband to feel safe& Q& b4 Y9 b1 K$ J% ?
about driving our products," Lentz said.+ E% r- S- c' g/ y$ s. H7 u- U
Three congressional panels are investigating Toyota's) L) ?! M; M' P
problems, which affect a huge number of Americans. Toyota has
( i! C/ k2 R6 d* k8 p( Xrecalled some 8.5 million vehicles worldwide -- more than 6) V2 ?5 D5 Z7 n
million in the United States -- since last fall because of% g* ?+ }/ l4 Z/ u* ]0 J2 ~& F
unintended acceleration problems in multiple models and braking
( I* v- E$ c9 _: x; h" Iissues in the Prius hybrid. It is also investigating steering" G, h8 j4 c- N j' \6 G. H
concerns in Corollas. People with Toyotas have complained of
1 l/ s4 M9 s; r' Q' u. y, ztheir vehicles speeding out of control despite efforts to slow1 Z0 \! ~1 Q3 G- h" s
down, sometimes resulting in deadly crashes. The government has
u' ?) v' U, k6 q( E- N6 @received complaints of 34 deaths linked to sudden acceleration
$ K- Z3 K% j0 K7 c- n! m0 }! Gof Toyota vehicles since 2000." i. D6 Y3 m4 R9 p0 m, M
Lentz, who choked up while discussing the death of his own9 X P5 `& e6 B" R4 F$ @' d" K
brother more than 20 years ago in a car accident, said he
% d( q0 Q3 L" Wunderstood the pain.# t. w- [1 q* }, v. w" R$ |
"I know what those families go through," he said.
$ z. ^; u3 ~. |! p+ H4 T$ [Lentz has said in the past that he was confident Toyota's E6 k6 {% Y5 v+ }# L4 c
fixes on the recalled vehicles would correct the problems.
7 z/ b1 i, o. k1 T4 ~But when pressed by Energy and Commerce Committee Chairman+ B* U0 w2 q9 @# ^" D1 w3 a
Henry Waxman, D-Calif., on whether the two recalls Toyota put7 K- `( {- N! s/ w B/ W* [+ H7 X
in place to deal with the issue would completely solve it,( E. q" p: U; U& {
Lentz replied: "Not totally."3 ?& J. Q8 h# S' F8 _" E( F
Still, he said chances of unintended accelerations were" Y) U' G. {5 {) w) E' ~
"very, very slim" once the recall was complete. Lentz also said
# h( ~* f4 a! x6 X! W1 UToyota was putting in new brakes that can override the gas# }3 m8 F" [/ {
pedal on almost all of its new vehicles and a majority of its
) c6 d# A& u- \4 f. Q* u6 e+ kvehicles already on the road.& A6 m1 f7 A/ T
Meanwhile, Toyota president Akio Toyoda, who will testify$ n) D$ q" \4 e7 R( A1 P8 ?
before a separate panel on Wednesday, said he took "full8 a$ s- L0 y: k+ |9 T d
responsibility" for the uncertainty felt by Toyota owners and
+ m8 C# i; W" k4 s. K9 P; ooffered his condolences to a San Diego, Calif., family who were& V" x* }7 K) A6 H% K% }8 h/ ] | s# e
killed in late August, reigniting interest in the problems.7 M# Z$ U2 j# e) l
"I will do everything in my power to ensure that such a
7 A" j# u5 J8 t+ ^- I5 Ytragedy never happens again," Toyoda said in prepared testimony
5 ~" v2 [; ]: A' Afor Wednesday's hearing to the House Government Oversight
5 Q- a9 X% p0 T' VCommittee. "My name is on every car. You have my personal; b- Z5 W7 F0 J5 i
commitment that Toyota will work vigorously and unceasingly to
6 ?5 E$ @; n6 h1 ?4 ]( r2 n6 ]restore the trust of our customers."
/ c8 z6 d% P1 V( L7 b+ y- cLawmakers heard a brief, but riveting, deion from
6 g$ n; x7 ^4 c2 h- v7 KSmith, the Tennessee woman whose Toyota-made Lexus suddenly% m( Q! K1 R+ s! f( K3 v4 q
zoomed to 100 miles per hour as she tried to get it to stop --' C$ [2 B# e* h+ t4 e) s4 g
shifting to neutral, trying to throw the car into reverse and- Q' ~+ Y! _9 B* l! t" F6 H
hitting the emergency brake. Finally, her car slowed enough
- h/ \. ~; V; i# D _. P8 Gthat she was able to pull it off the road onto the median and# d9 v s! K6 |, ]9 P" C" T P- P
turn off the engine.
: q# `2 ?; T* Z+ ~0 I' Y/ VFighting back tears, she described her nightmare ride of1 P. Z% d) o) ?) b5 A1 ^
October 2006, calling it "a near death experience."
6 F3 {- }% I+ X2 g"After six miles, God intervened" and slowed the car, she
4 U% u, o) j3 h) a# Psaid. She added that it took a long time for Toyota to respond
' E0 j: j+ m3 y5 d" J& c( y* Nto her complaints.! a4 M, ^, M; ?; b7 |, t6 T
In an often contentious full day of testimony, lawmakers
! k, w! J4 d' b& |& R9 U: Dreturned again and again to the question of whether electronic2 C3 [6 r# j: s" |2 c
malfunctions may have contributed to the speeding cars.
: O9 V/ K0 R( ?9 o7 ]"We are confident that no problems exist with the electric
3 U- r* L0 ]2 gthrottle control system in our vehicles," Lentz said. He cited- o/ X, O+ i6 k) _
"fail-safe mechanisms" in the cars that were designed to shut. Q7 z* i% z6 C5 O
off or reduce engine power "in the event of a system failure."
5 I* c' K4 x ?Transportation Secretary Ray LaHood told the panel in
- N8 ~( l* Z/ b3 Z; e8 g; lprepared testimony that possible electronics problems were
' B9 t4 l0 J4 q- h. A2 w+ xbeing looked into by his agency. He said the company's recalls
; n) [$ J& @- ^4 H2 J" Ewere important steps but "we don't maintain that they answer
% a+ W6 G: e- Y0 }0 w# F- `, o% ?0 tevery question."# |/ H9 L( G4 K* Q/ t+ ^
Toyota hired a consulting firm to analyze whether i* l! W1 i% [* O: M
electronic problems could cause unintended acceleration. The
% C* Z2 D' ]9 _$ H5 p/ ^- jfirm, Exponent Inc., found no link between the two. But$ U. f# N# [' _' S8 C9 h& V& @6 C
committee investigators said the testing studied only a small
$ ]$ c. e, c: W' ~1 n+ Q% v7 [, ynumber of vehicles2 L n& }: Z$ a4 b- g6 k
Tracking down an electrical problem can be far more4 E4 [0 c% E c* k6 Y3 R- w( F% m# v
difficult, expensive and time-consuming than finding a
/ r! g* ]: g; c+ k( h$ I K* @mechanical problem. Electrical problems can have more than one: z. n" N5 X! D
source, and they can come from inside or outside the car.
% B; v+ W3 ?2 AMechanical problems often leave clues such as physical damage,
9 u$ Y6 ~, K0 \/ i4 ^* nwhere electronic troubles can be hidden in software or leave no
% S1 {+ Z: y. X( O+ V! Ytrace at all.) j" g2 Z: g$ A. Y$ J6 `$ ^
House investigators who reviewed Toyota's customer call
, F0 X9 {& g5 e% E0 Fdatabase found that 70 percent of the complaints of sudden
( A$ u1 s9 [4 T- U$ X% O% _2 [9 jacceleration were for vehicles that are not subject to the
" `; I( m% g, C! n5 b/ hrecalls over floor mats or sticky pedals." _ E3 n' G0 S" ^) t
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
. t% A& @' X# k( G. ]; e1 a+ O, dsaid Toyota "misled the American public by saying that they and( A% y! p& v; Q
other independent sources had thoroughly analyzed the/ W" M7 M) M5 Q. A; r3 \
electronics systems and eliminated electronics as a possible
( ?/ v2 F$ y' D, e7 Bcause of sudden unintended acceleration when, in fact, the only) z1 N2 K* w) I, }
such review was a flawed study conducted by a company retained# p" O% o& [3 X: U) A
by Toyota's lawyers."- E2 ~% k5 R+ T, x! i2 X. b: c
Lentz apologized anew for the company's slow handling of
! s# I( D/ b) ?problems. "We have not lived up to the high standards our9 E# R1 o7 u# N- A. B$ F8 o1 p
customers and the public have come to expect from Toyota," he+ W, [3 S+ I" a3 q* F, Z; D0 Q" `
said.
3 _2 O3 v2 f8 h$ V- W! z"Put simply, it has taken us too long to come to grips with
$ F" t( n! z G7 i* Ia rare but serious set of safety issues, despite all of our7 z, W2 }5 y) K9 r9 i" L. E; g
good faith efforts," said Lentz, president and chief operating
' B, e" g1 g+ b; K! l, vofficer of Toyota Motor Sales USA. Inc.) v6 O5 I' q' P. n5 t% ?2 T
Separately, among hundreds of Toyota dealers lobbying
0 p8 H( x$ `( l2 Q: j/ r: i! Amembers of Congress Tuesday, there seemed to be widespread5 N& M; F5 z$ M! ~+ j/ C/ P" ^0 E
rancor toward a federal government they view as picking on the
; i$ S1 U9 }9 z9 |# m& N. Nautomaker, at least in part because of the government's
" Y+ ~5 z5 G+ B8 J0 Einvestment of billions of dollars in General Motors and
+ ~1 B$ I9 C0 G xChrysler.
/ u, v& a5 s/ }"That's hard for me as a citizen to understand why my tax" I$ L4 o( q( G, {5 o- i% _
dollars are going in that direction," Paul Atkinson, a& ?, q- H- @8 O6 {! g! l& B4 }
Houston-area Toyota dealer, said at a news conference that also) |9 z( Y9 P5 G% r9 B, i
served as a pep rally for the visiting dealers. "To compete
! c" z$ v5 m% r. Ywith the government as an individual entrepreneur is pretty: P5 L: K) ~, I+ w y, Y0 _
tough."$ W% R5 s, q; H
---/ _ G) f b5 M: ]$ }/ w
Associated Press writers Alan Fram, Stephen Manning and Tom- |* f" ]# }* X/ _( \
Raum in Washington and Tom Krisher in Detroit contributed to! t: f' g% N u0 W; `/ d
this story.
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