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丰田承认换踏板不一定能全部解决加速问题
1 D% D$ h( e" I$ Y: {By LARRY MARGASAK and KEN THOMAS
; v5 w1 R5 ?1 U9 OWashington (AP) -- The president of Toyota's U.S.1 M: u: B+ b0 M- i" G. J6 Q2 @
operations acknowledged to skeptical lawmakers on Tuesday that
2 y: u" Y: T7 K% v: i4 L4 [the company's recalls of millions of its cars may "not totally"
5 ~) c. ]! z& }, u. gsolve the problem of sudden and dangerous acceleration.% ]# Y9 L6 o- r
"We are vigilant and we continue to look for potential4 d4 K' d- m: F/ {% \+ t
causes," Toyota's James Lentz told a congressional panel.
# ?5 u! Y5 [' T) i8 p/ yHowever, he repeated his company's position that unexpected. c. Y5 F$ ?$ e* x4 ]- p
acceleration in some of the company's most popular cars and4 Y! |4 Z2 b9 Y' G" C; P$ d
trucks was caused by one of two problems -- misplaced floor
7 I- w+ n% y, z3 Omats and sticking accelerator pedals.
0 C7 j6 \; B6 v0 |* ZHe insisted electronic systems connected to the gas pedal
4 [# t$ H I1 v/ |8 g* aand fuel line did not contribute to the problem, drawing sharp
* i! W2 L" s: |criticism from lawmakers who said such a possibility should be. n5 V. Y% i1 V) q
further explored -- and from a tearful woman driver who could
* C$ S3 f* b- Y/ J. _not stop her runaway Lexus.* X7 d+ }! y7 C# h ^+ ~( `; `: R, e+ ?
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
/ }/ r: P! P8 x) P6 u6 }6 |2 CTenn., said at a congressional hearing. Then she added a second. B$ Y, z @+ H6 F
"shame on you" directed at federal highway safety regulators.
: i& D. _( {0 ~) cTexas Republican Rep. Joe Barton cautioned his colleagues
" s! i# t7 E+ n6 N! K5 tearly in the hearing against conducting a "witch hunt" and said
* Y$ d( h. o; s- V( O- @9 i, R$ D"We don't want to just assume automatically that Toyota has" o; R! e V ?3 ^
done something wrong and has tried to cover it up." But midway! z4 X' _8 I+ a v5 e' `3 S
through Lentz's testimony, Barton said of Toyota's( ^7 `# P6 f4 C, P1 `
investigation of the problems: "In my opinion, it's a sham."6 M6 i1 r0 l% }7 \/ e
Lentz said the company had not completely ruled out an5 B( x, b- V$ _
electronics malfunction and was still investigating causes of2 K- Q1 ?& v* r7 S( l; J
the sudden acceleration. Still, "We have not found a
1 y8 g; A* y# y% Y0 y& o5 Fmalfunction" in the electronics of any of the cars at issue, he3 y1 G! v# G3 O3 i
said.2 a/ ^/ G+ Z, H v$ m
As to Smith's harrowing story, "I'm embarrassed for what
: p" V# Z' W& h% w6 P9 v( Z& O- I5 Ghappened," Lentz said. "I want her and her husband to feel safe
; R# z- m& ] H- ]about driving our products," Lentz said.
" b3 h0 m8 }. @8 v7 e7 XThree congressional panels are investigating Toyota's
n) e, g }/ K1 j& `problems, which affect a huge number of Americans. Toyota has
3 P6 f8 a z2 W: e( Srecalled some 8.5 million vehicles worldwide -- more than 66 e' w0 \' Z9 c1 D
million in the United States -- since last fall because of& D6 N: a6 ]: `% Y( N. O
unintended acceleration problems in multiple models and braking: d) g4 U6 K9 e
issues in the Prius hybrid. It is also investigating steering0 L1 W' X7 l. V5 a/ l! |; i, |
concerns in Corollas. People with Toyotas have complained of
. w& q; G, {/ F4 h1 Otheir vehicles speeding out of control despite efforts to slow+ g% M" H" G) y
down, sometimes resulting in deadly crashes. The government has
, W3 `% O( p4 u, Q. W$ e4 F$ greceived complaints of 34 deaths linked to sudden acceleration% H' J0 E+ k- g1 s6 n1 @/ I5 ~
of Toyota vehicles since 2000.# m' I8 E% v4 x: N
Lentz, who choked up while discussing the death of his own) B3 E( N$ D+ I! G2 F, ]1 D0 k
brother more than 20 years ago in a car accident, said he
2 \8 S! k% Z4 i, p$ A2 t/ ounderstood the pain.
9 o3 Z! b7 {5 P2 G6 C1 A"I know what those families go through," he said.
& K' }" _5 J, s4 o' LLentz has said in the past that he was confident Toyota's* v5 n/ K% e' B* M- E, c9 `
fixes on the recalled vehicles would correct the problems.- k+ d" J. [" i7 U
But when pressed by Energy and Commerce Committee Chairman7 m! k* P- H n0 | I' {* K
Henry Waxman, D-Calif., on whether the two recalls Toyota put
! x: {) @! \1 R" Win place to deal with the issue would completely solve it,5 S8 ~% W$ b9 Q2 ^& c+ {7 v
Lentz replied: "Not totally."+ c3 ^ Y: E6 M) _, {
Still, he said chances of unintended accelerations were5 p$ R: R- P, b; W/ J. t' f2 k* o% D
"very, very slim" once the recall was complete. Lentz also said
C* l& t( |: u! q/ P N8 LToyota was putting in new brakes that can override the gas
+ D) j- U3 _8 d0 N4 tpedal on almost all of its new vehicles and a majority of its
2 W' V5 u- G1 R- @0 R9 w) [vehicles already on the road.% f/ S- s8 B, R! @6 T+ t
Meanwhile, Toyota president Akio Toyoda, who will testify" Z3 G# H( T7 N5 b% \# L
before a separate panel on Wednesday, said he took "full, G% Z+ u& B6 Q! ~
responsibility" for the uncertainty felt by Toyota owners and* K( A% u Q W1 p" z6 {$ n
offered his condolences to a San Diego, Calif., family who were, g7 ?0 j# N$ S% i0 K* Z
killed in late August, reigniting interest in the problems.& A7 d% J: m; \ |/ B' c2 f4 p. {
"I will do everything in my power to ensure that such a
& F; E6 a* u9 m$ @tragedy never happens again," Toyoda said in prepared testimony
- k3 z) a5 P& l, a! ifor Wednesday's hearing to the House Government Oversight
- Y1 t/ s4 m. D* SCommittee. "My name is on every car. You have my personal
$ i3 p3 Q/ e; w/ F3 Qcommitment that Toyota will work vigorously and unceasingly to
1 C+ ~) x c, y+ F5 T) E0 brestore the trust of our customers."# ~4 r- b$ F! ]; P7 Z
Lawmakers heard a brief, but riveting, deion from8 ?6 j7 R {8 c( C+ a
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
1 N2 D& o; w0 U+ Q" C- {zoomed to 100 miles per hour as she tried to get it to stop --
: U) g" s9 Q7 \8 ]shifting to neutral, trying to throw the car into reverse and3 W4 f5 Q3 @5 p1 J* y% u
hitting the emergency brake. Finally, her car slowed enough
9 r( o+ j! D; ithat she was able to pull it off the road onto the median and: Q! Z, _, k9 B: v+ t; a* B
turn off the engine.
8 A/ \! X1 e8 WFighting back tears, she described her nightmare ride of# ^2 t/ M+ E! x, K
October 2006, calling it "a near death experience."
5 Z6 W/ h( ]1 t* P R: f, f" D"After six miles, God intervened" and slowed the car, she
* Z8 s0 A% p" s& T) Csaid. She added that it took a long time for Toyota to respond1 w6 ]# b1 j& f! b
to her complaints.
, T& w+ Q' ?# ^7 \6 JIn an often contentious full day of testimony, lawmakers
% N# J7 E3 z) R4 M. Freturned again and again to the question of whether electronic
. Z5 p/ f; ?" l& d) @' pmalfunctions may have contributed to the speeding cars.6 P5 b- \" c s+ H3 l
"We are confident that no problems exist with the electric4 O5 o4 P8 f# ]: n9 x( K
throttle control system in our vehicles," Lentz said. He cited0 |; N* i0 d% w, z4 R
"fail-safe mechanisms" in the cars that were designed to shut
% A$ D1 h* p2 _; G8 Koff or reduce engine power "in the event of a system failure."
1 M/ ^# p* l2 _5 R% UTransportation Secretary Ray LaHood told the panel in8 E `$ S2 J# p4 o. I
prepared testimony that possible electronics problems were2 E, a5 @( |8 h& H
being looked into by his agency. He said the company's recalls" K2 h4 S/ y- U& ~/ p3 N
were important steps but "we don't maintain that they answer
5 q; f$ {9 J8 mevery question."- F" ~6 }5 T: P% C
Toyota hired a consulting firm to analyze whether$ G4 ]7 Y7 U! y: q2 v
electronic problems could cause unintended acceleration. The
1 R3 h; {- K/ H+ G3 P0 @% Efirm, Exponent Inc., found no link between the two. But
5 S( x7 f& q, V6 H: Ucommittee investigators said the testing studied only a small
$ R0 f" O- ^1 y4 @/ ~5 Qnumber of vehicles
5 \5 q% s! N+ r9 [Tracking down an electrical problem can be far more
, q0 W/ h: v% N/ x" o$ bdifficult, expensive and time-consuming than finding a
7 O; r. I P4 Emechanical problem. Electrical problems can have more than one
! W& p" \0 B/ G( E5 W6 |6 hsource, and they can come from inside or outside the car.
: H" ^, _* c; k2 _% l% ^) f$ dMechanical problems often leave clues such as physical damage,' f0 ]- o3 `2 [1 y' |7 `& Y
where electronic troubles can be hidden in software or leave no& S R; N$ |1 u2 A- O% S
trace at all.& D4 j7 i( c8 _; C n7 e
House investigators who reviewed Toyota's customer call7 {. A' X- Q8 h) T u* x& Q
database found that 70 percent of the complaints of sudden7 D. }6 q, G+ M
acceleration were for vehicles that are not subject to the
/ z5 x/ g$ i& o! Urecalls over floor mats or sticky pedals.7 e6 g6 t0 G7 r2 E
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
) R2 P( V6 a- hsaid Toyota "misled the American public by saying that they and
3 {9 G/ {+ S/ R k$ C& {' xother independent sources had thoroughly analyzed the
% a8 L* K7 F+ Q* L; relectronics systems and eliminated electronics as a possible
- p, z1 y/ S% Q8 r; @; Ucause of sudden unintended acceleration when, in fact, the only
/ x/ Y b6 D* |; H- tsuch review was a flawed study conducted by a company retained
5 o1 z1 q9 O, G9 N/ kby Toyota's lawyers."9 M. E/ b" d/ Z) B$ E6 {
Lentz apologized anew for the company's slow handling of; M& d$ D3 ^! m& M' _3 m# X2 W" H6 z5 S
problems. "We have not lived up to the high standards our
* ?+ l, V) S8 R+ _customers and the public have come to expect from Toyota," he! R. W1 b! n9 z" t/ M
said.: I% a, Z6 d) z
"Put simply, it has taken us too long to come to grips with
% ]! K8 B- q5 f0 k1 {a rare but serious set of safety issues, despite all of our
# N$ Q& S- c- ^. `good faith efforts," said Lentz, president and chief operating1 |$ O! J8 n" B8 A: q) z5 c
officer of Toyota Motor Sales USA. Inc., [0 ^- i7 g y3 T/ G! M* B
Separately, among hundreds of Toyota dealers lobbying
" j3 l2 g" T8 t: Kmembers of Congress Tuesday, there seemed to be widespread
- {' M# V6 b* i3 A, y4 orancor toward a federal government they view as picking on the# c4 A/ D0 X/ V
automaker, at least in part because of the government's! l5 m0 C" H3 z: a* S- ]# M% w
investment of billions of dollars in General Motors and) E4 h1 V- x' D9 l, K
Chrysler.) v6 z J$ G. v
"That's hard for me as a citizen to understand why my tax
' g9 P! V2 R. w+ Edollars are going in that direction," Paul Atkinson, a0 n3 L2 P @+ @* z
Houston-area Toyota dealer, said at a news conference that also
, k. h: k. n8 m. P, p' l" kserved as a pep rally for the visiting dealers. "To compete
& O0 X/ e+ S* m+ B" g: A; T: ]with the government as an individual entrepreneur is pretty/ H0 E- {+ c8 q7 J* H
tough."- ~3 I: c9 E+ u) c: i. C
---
! w6 L& E. i2 P4 I) ^Associated Press writers Alan Fram, Stephen Manning and Tom
+ \6 b: v1 V& zRaum in Washington and Tom Krisher in Detroit contributed to
`3 Y+ ~1 t% j5 Ethis story.
, ^5 j$ i2 W6 i( Z2 D% T* H
" X' F8 O: r$ [3 W' H4 d( w-0- Feb/23/2010 21:04 GMT |
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