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丰田承认换踏板不一定能全部解决加速问题
$ \ D( @! ]8 [7 O: lBy LARRY MARGASAK and KEN THOMAS- A: Q) o& Y1 z1 Z* H w5 I
Washington (AP) -- The president of Toyota's U.S.
; y2 Q7 C/ v" E x1 N2 j0 Boperations acknowledged to skeptical lawmakers on Tuesday that* W$ O5 @8 g1 W7 L" s
the company's recalls of millions of its cars may "not totally"7 g7 G8 c7 ~! M/ U, l b) H6 ^" \, l
solve the problem of sudden and dangerous acceleration.
7 p9 w# d, H, |$ M* F"We are vigilant and we continue to look for potential. ?1 K9 [) L4 L" P7 Y- X
causes," Toyota's James Lentz told a congressional panel.
3 ]8 n) Z3 [, J, S5 W0 m& j5 GHowever, he repeated his company's position that unexpected5 u" ?* f4 b8 c; |9 O5 |
acceleration in some of the company's most popular cars and8 h5 ^" h2 Y' _/ d4 }8 u, p0 k
trucks was caused by one of two problems -- misplaced floor0 A7 c( b. @& E* y. @2 V* F
mats and sticking accelerator pedals.
: \3 j1 k; n! }, d+ t- X& YHe insisted electronic systems connected to the gas pedal
. V; K q W& l4 _. W Rand fuel line did not contribute to the problem, drawing sharp& _+ M7 i" `% X) M5 d
criticism from lawmakers who said such a possibility should be
% a" p" Q! h% d) S7 _further explored -- and from a tearful woman driver who could* [; k6 h& d( d3 [! {
not stop her runaway Lexus.
H# S3 F8 u2 ["Shame on you, Toyota," Rhonda Smith, of Sevierville,
( O. X3 r! M+ {Tenn., said at a congressional hearing. Then she added a second r/ \1 m: m: f& w! u2 v8 B) {
"shame on you" directed at federal highway safety regulators.
, ?$ D' e4 F* |6 r ?- ]3 ETexas Republican Rep. Joe Barton cautioned his colleagues4 d. ^' O- `$ y% L6 z2 t2 r
early in the hearing against conducting a "witch hunt" and said
' R: a( j3 l, r3 ^5 j"We don't want to just assume automatically that Toyota has3 d/ s6 q9 j5 I0 f* ]
done something wrong and has tried to cover it up." But midway, k- L3 z! s7 M2 X) k
through Lentz's testimony, Barton said of Toyota's3 A2 R- @& l k2 n2 `4 L
investigation of the problems: "In my opinion, it's a sham."4 V" j1 F3 ]" T$ D0 J l
Lentz said the company had not completely ruled out an% c) ` D; ~- e0 g5 P
electronics malfunction and was still investigating causes of5 r: D) M! L, v1 O# W9 ]
the sudden acceleration. Still, "We have not found a
$ O( [1 j! ^) P- @8 tmalfunction" in the electronics of any of the cars at issue, he
& q1 E; K3 E1 j/ k/ usaid.7 x2 K% S1 d5 n! W0 |. }
As to Smith's harrowing story, "I'm embarrassed for what
* E2 o4 Y0 ?9 y7 ^$ vhappened," Lentz said. "I want her and her husband to feel safe
4 K+ A9 z0 V2 ` b% J1 c2 I5 fabout driving our products," Lentz said.: }- Z" C" f& v' y2 _' }$ E0 j
Three congressional panels are investigating Toyota's
$ D( C4 p" T1 Xproblems, which affect a huge number of Americans. Toyota has+ \4 m% Y4 }1 D# w$ l4 k, f2 u
recalled some 8.5 million vehicles worldwide -- more than 6
5 e% l7 M; b" v3 U9 b) |6 ]( emillion in the United States -- since last fall because of
0 W; O/ ?& e, aunintended acceleration problems in multiple models and braking
) H" t$ R' K' m9 }! Vissues in the Prius hybrid. It is also investigating steering
: O2 e$ k& ^$ }' e8 ?& H7 g: {concerns in Corollas. People with Toyotas have complained of7 B3 b# @& X* U; E+ p' r
their vehicles speeding out of control despite efforts to slow
U9 V# ] Z: |3 m1 odown, sometimes resulting in deadly crashes. The government has
% R% v% \, s D3 Breceived complaints of 34 deaths linked to sudden acceleration
) V* q& }% N7 z6 Z1 q Hof Toyota vehicles since 2000.
6 e3 _9 i0 t) m) R# v, }Lentz, who choked up while discussing the death of his own
; C5 K6 R" j m& l! K% f4 H3 Nbrother more than 20 years ago in a car accident, said he$ i F! ^( K1 @5 J# m4 t" m
understood the pain.
G7 X7 q" G3 ] A"I know what those families go through," he said.+ P2 \1 c) E/ C1 ?
Lentz has said in the past that he was confident Toyota's
# e9 o( o2 }1 a* O& `fixes on the recalled vehicles would correct the problems.0 Z# ~& k. c; ^- X' J
But when pressed by Energy and Commerce Committee Chairman/ B5 I0 \' A7 z6 k
Henry Waxman, D-Calif., on whether the two recalls Toyota put6 N' z9 k2 I) ?/ l
in place to deal with the issue would completely solve it,0 l1 \& Q/ W# e n: s# y" c5 ^
Lentz replied: "Not totally."
5 @ ~1 E2 t% w. J! }- dStill, he said chances of unintended accelerations were
- h7 g% q, L4 I1 s- [3 i6 R"very, very slim" once the recall was complete. Lentz also said
6 ~3 Z6 E) ]: F/ QToyota was putting in new brakes that can override the gas
6 v1 ~+ v* n( q4 Spedal on almost all of its new vehicles and a majority of its0 M9 }' ^1 G2 a) z6 p
vehicles already on the road.: \0 n" i- h+ X
Meanwhile, Toyota president Akio Toyoda, who will testify7 H! h! U, j2 v
before a separate panel on Wednesday, said he took "full" [" ^& c$ r1 k1 g0 g; y* C( B7 {
responsibility" for the uncertainty felt by Toyota owners and
1 h- T" C1 G( F' B' t6 i2 }- Aoffered his condolences to a San Diego, Calif., family who were
: s( E* t2 R$ Skilled in late August, reigniting interest in the problems./ o% s @& r1 C0 x: |2 I' R, ?
"I will do everything in my power to ensure that such a% O" } T+ Q# ]3 a
tragedy never happens again," Toyoda said in prepared testimony
; Y4 N. H. D$ z3 Bfor Wednesday's hearing to the House Government Oversight7 N/ U" W6 U. v4 r+ u
Committee. "My name is on every car. You have my personal1 _9 G; X* w r% u0 q/ d9 ?; }6 A
commitment that Toyota will work vigorously and unceasingly to
1 [4 ]) s9 \+ J% t7 i* mrestore the trust of our customers."
- ]4 C1 l% Y' Q) \8 Z9 o/ zLawmakers heard a brief, but riveting, deion from
! p' y( f0 {5 }% }, lSmith, the Tennessee woman whose Toyota-made Lexus suddenly. ~6 r/ a7 x _7 k) L& j" r# F! L3 ^
zoomed to 100 miles per hour as she tried to get it to stop --
5 B- `' u% [8 @% @% t9 V) Xshifting to neutral, trying to throw the car into reverse and
- ~. E9 K" W4 }' e& B nhitting the emergency brake. Finally, her car slowed enough
) }3 T! H8 T! u3 S$ Xthat she was able to pull it off the road onto the median and
. t% x. y; `* g/ P+ H$ Nturn off the engine.
: n W# j1 n) r: t4 M( ^% CFighting back tears, she described her nightmare ride of& Q$ o$ V! [1 i. R5 H
October 2006, calling it "a near death experience."
7 _% f) F) H* ]& X8 y# V" c"After six miles, God intervened" and slowed the car, she
7 ?. x7 d3 C8 h1 u4 @# hsaid. She added that it took a long time for Toyota to respond1 i; h0 ^- r+ g) H) C' C
to her complaints.
0 G) _: ]+ t9 _3 Y+ b( SIn an often contentious full day of testimony, lawmakers
) \$ H# i/ ^8 b( r8 f/ Q$ creturned again and again to the question of whether electronic/ n2 J2 ?. n: o8 A' y# Q2 }8 K+ ]
malfunctions may have contributed to the speeding cars." h+ b: g: h6 [. s, u9 G2 J' A
"We are confident that no problems exist with the electric+ m/ ^3 u& w$ q) N7 B
throttle control system in our vehicles," Lentz said. He cited
: H g' H6 \ ?9 t: Y! w"fail-safe mechanisms" in the cars that were designed to shut! L* A* `5 `. B- M" g
off or reduce engine power "in the event of a system failure."7 A' ^3 v+ o; n9 \5 p
Transportation Secretary Ray LaHood told the panel in
7 W$ I) g: @) q) S% n3 _5 Xprepared testimony that possible electronics problems were
# {0 r6 l) I9 a. O# Ibeing looked into by his agency. He said the company's recalls
& z* x. q8 i+ u/ Y' p9 h* ewere important steps but "we don't maintain that they answer' e, ?0 I- C# l% _6 ], B% `4 m2 T
every question."% J- n, O0 X% T' @. I" C" b
Toyota hired a consulting firm to analyze whether
5 G6 |9 [8 E, z: F/ Lelectronic problems could cause unintended acceleration. The4 d4 ^* p2 |( O7 z a& ?* S
firm, Exponent Inc., found no link between the two. But
$ I7 t6 N$ u+ j+ Gcommittee investigators said the testing studied only a small
9 E" K3 R( \, X0 a& R& mnumber of vehicles
2 o$ O/ R* m0 N' F; R+ STracking down an electrical problem can be far more
2 Y) T, @1 ~/ J; I% I% {2 u8 Tdifficult, expensive and time-consuming than finding a
. `) F7 V, U- Q" q/ jmechanical problem. Electrical problems can have more than one
0 Z5 s- C& N( ?source, and they can come from inside or outside the car.
6 I0 `9 N& e; }( z& }9 w' M* yMechanical problems often leave clues such as physical damage,7 _ @( d4 T8 A9 n
where electronic troubles can be hidden in software or leave no
+ | a/ h6 j4 i- U+ E1 m+ U3 ttrace at all.
, f; q6 o% p" h% ZHouse investigators who reviewed Toyota's customer call/ ^7 k/ P; \4 i0 l* }3 E, E, S3 e8 A
database found that 70 percent of the complaints of sudden$ `' Y/ q+ Q. i" N, A" ~
acceleration were for vehicles that are not subject to the
0 I9 r- P \) C* H1 L3 Srecalls over floor mats or sticky pedals.& w8 U0 w% C2 e" x4 e
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,- _' I# n, R4 K$ U# F0 A
said Toyota "misled the American public by saying that they and( f( y) M" u- c( E0 [
other independent sources had thoroughly analyzed the
* p+ N+ ^/ g0 Aelectronics systems and eliminated electronics as a possible
# f4 P( ^4 ]8 U }9 G& d& K4 icause of sudden unintended acceleration when, in fact, the only- ]1 ]8 G3 ~; v2 ?5 |
such review was a flawed study conducted by a company retained: c' M( M! f7 h
by Toyota's lawyers."
) u* {7 e* e# c% g/ _7 dLentz apologized anew for the company's slow handling of
' [4 I4 U2 e( H5 q3 d# a/ @& {0 {problems. "We have not lived up to the high standards our
* i# @" h/ x$ Lcustomers and the public have come to expect from Toyota," he/ I6 Z5 I, O% F% X1 `' E- ]0 M. I
said.' N7 _* v* ]' Q& {. ]
"Put simply, it has taken us too long to come to grips with Y1 f; r! B( J4 E" {! [6 T
a rare but serious set of safety issues, despite all of our
) O* u1 F2 H9 |* w/ @8 }+ fgood faith efforts," said Lentz, president and chief operating
: m: d3 @. ?: B1 xofficer of Toyota Motor Sales USA. Inc.1 b7 d! O' q$ }4 J4 r
Separately, among hundreds of Toyota dealers lobbying
* D6 a) S I0 c0 M- Fmembers of Congress Tuesday, there seemed to be widespread, S" m0 ~) L# w' R0 f
rancor toward a federal government they view as picking on the
" `. ]% g! @8 q! n2 Z1 W( Aautomaker, at least in part because of the government's
' D' k& c+ W( j( T, D6 ], uinvestment of billions of dollars in General Motors and! q( I: H* B. R/ p5 Q4 ]( K6 h: {6 f
Chrysler.
8 Z0 z" A7 c H) [% s"That's hard for me as a citizen to understand why my tax. Y$ w" J+ a; G
dollars are going in that direction," Paul Atkinson, a! @; S) ~( ~: H' ~ Y, ]- j s
Houston-area Toyota dealer, said at a news conference that also
+ [* C: ?, K Gserved as a pep rally for the visiting dealers. "To compete4 J5 ^9 q+ n( W' |0 R. L* G; B
with the government as an individual entrepreneur is pretty
+ U5 R: M$ B4 k3 ^8 Y" f0 g1 ktough."9 {9 p8 N4 l: f& Y, ?
---, S: s0 ~, x9 H/ E7 n' K6 Q
Associated Press writers Alan Fram, Stephen Manning and Tom
1 i3 @ X! o# ORaum in Washington and Tom Krisher in Detroit contributed to% I9 I; A9 `5 _: e8 i
this story.
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! u" O3 D# C2 Q- e) P0 ~" F, C, _-0- Feb/23/2010 21:04 GMT |
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