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丰田承认换踏板不一定能全部解决加速问题; ~* f7 S+ c& Z: a/ H4 P
By LARRY MARGASAK and KEN THOMAS
* u/ q2 E+ B3 h' S8 c9 V' k7 dWashington (AP) -- The president of Toyota's U.S.
2 T+ o Z1 D3 Q' ]4 i2 |, p+ ~operations acknowledged to skeptical lawmakers on Tuesday that
" j1 r9 L: I( G3 Q' Rthe company's recalls of millions of its cars may "not totally"' c* h8 ^ }% F
solve the problem of sudden and dangerous acceleration.
9 N5 ? Z: n- I2 C" Q% r"We are vigilant and we continue to look for potential
. a! y% J( g8 R9 m, Y* e. N' ?causes," Toyota's James Lentz told a congressional panel.6 P R% U- d r. ?
However, he repeated his company's position that unexpected
; p+ g# B$ J, @, g. ~acceleration in some of the company's most popular cars and
% O( ^" \. r: w! b6 W4 a$ t: U& m. p3 otrucks was caused by one of two problems -- misplaced floor
, i: X; \7 D1 Fmats and sticking accelerator pedals.
/ s0 c2 U' e9 m3 m2 ~2 |He insisted electronic systems connected to the gas pedal
( x1 \& J' q* nand fuel line did not contribute to the problem, drawing sharp
* V$ v# k( k4 _+ Q/ G! \2 p6 y8 o9 Xcriticism from lawmakers who said such a possibility should be% r5 P' n) d& s* X' I6 w! s% y
further explored -- and from a tearful woman driver who could3 G7 e" f& R ]/ K3 i$ ?
not stop her runaway Lexus.2 C. J8 b9 y U" Q5 O0 Y
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
+ |! T3 t7 [/ i* `6 r8 eTenn., said at a congressional hearing. Then she added a second1 {2 V7 t! n+ H! ~1 w9 w7 ~
"shame on you" directed at federal highway safety regulators.+ t7 B# [2 w" L
Texas Republican Rep. Joe Barton cautioned his colleagues; ?& N; u) |2 S- l; }4 |% M; r6 Y
early in the hearing against conducting a "witch hunt" and said ?* D! q8 {4 ?/ D0 V. O
"We don't want to just assume automatically that Toyota has
8 k4 T7 `$ }1 ~* c. `/ sdone something wrong and has tried to cover it up." But midway9 g k! ^, N' X: T
through Lentz's testimony, Barton said of Toyota's
8 f8 S Y R+ t. [) U* E3 }investigation of the problems: "In my opinion, it's a sham."
- A0 R! L& ` m) v6 zLentz said the company had not completely ruled out an$ s! ?3 y- J7 i4 y7 u$ W
electronics malfunction and was still investigating causes of4 ~& F8 Q' d( h# R" Q* K
the sudden acceleration. Still, "We have not found a4 c; F6 F& L( R* _# ]
malfunction" in the electronics of any of the cars at issue, he8 S5 U* `# l4 Z
said.0 B; `( M" T1 @3 m: ~: {
As to Smith's harrowing story, "I'm embarrassed for what
' O$ Y6 i3 k) ~: Ehappened," Lentz said. "I want her and her husband to feel safe
" |! N0 p2 X: Y2 d* c. g7 v2 x$ yabout driving our products," Lentz said.
5 S9 q- y) w$ z8 u. n# y" F* l; JThree congressional panels are investigating Toyota's( o3 C2 W" ~4 x; Z+ K
problems, which affect a huge number of Americans. Toyota has
" d6 W3 |5 D; a$ i' Krecalled some 8.5 million vehicles worldwide -- more than 6 h' D0 v5 ?9 n& g+ L: J
million in the United States -- since last fall because of+ ?& f% Z, E+ W& {" L4 z* [
unintended acceleration problems in multiple models and braking
( i, w6 h- v" c+ D! I Iissues in the Prius hybrid. It is also investigating steering
* \3 f& _3 C7 T" T% j9 aconcerns in Corollas. People with Toyotas have complained of# Z' A9 v1 y6 Z- |' y% D8 x; m
their vehicles speeding out of control despite efforts to slow
0 w+ P$ D" z4 G( s, Idown, sometimes resulting in deadly crashes. The government has
: j7 Z6 T8 d5 U/ W5 lreceived complaints of 34 deaths linked to sudden acceleration
; \1 Z4 F0 n% q' @5 Eof Toyota vehicles since 2000.
j6 }5 e) x5 `Lentz, who choked up while discussing the death of his own
8 }" c: m7 T- G& |% H) W8 hbrother more than 20 years ago in a car accident, said he
% E; J: F: J/ ~& W( Yunderstood the pain.
$ `) r, W8 G4 v"I know what those families go through," he said.1 T. c; D6 D; g" W( o+ d3 S
Lentz has said in the past that he was confident Toyota's: f5 n) L6 f- Q( _9 c
fixes on the recalled vehicles would correct the problems.
. W$ M: F* K# s: s EBut when pressed by Energy and Commerce Committee Chairman
1 F- w9 D5 i, i) GHenry Waxman, D-Calif., on whether the two recalls Toyota put$ l3 C: w5 S2 k; w
in place to deal with the issue would completely solve it,4 X8 K) {8 B7 y) z* b. {9 E& k8 ^
Lentz replied: "Not totally."
4 r' S/ U- j7 V8 J& LStill, he said chances of unintended accelerations were/ z0 r- R7 P( B( B" I3 D t M
"very, very slim" once the recall was complete. Lentz also said
7 ~" i4 @% G# h/ C5 ]; S3 U. AToyota was putting in new brakes that can override the gas, z2 @+ b, \* [
pedal on almost all of its new vehicles and a majority of its
2 d6 \ s# g7 S2 f4 `: xvehicles already on the road. B! ?! I! z$ i! S4 P
Meanwhile, Toyota president Akio Toyoda, who will testify. h" c! q; e% @# E
before a separate panel on Wednesday, said he took "full: j! K0 M& p7 ?; a( K
responsibility" for the uncertainty felt by Toyota owners and
! A9 a; M. k1 b2 woffered his condolences to a San Diego, Calif., family who were
! o& ~2 j0 A) G7 ~: [ Ikilled in late August, reigniting interest in the problems.
5 G9 Q; F' _6 ~/ W"I will do everything in my power to ensure that such a+ k4 f3 S! m4 T* K/ M: Q G
tragedy never happens again," Toyoda said in prepared testimony! w! W# G, v5 j+ b$ W
for Wednesday's hearing to the House Government Oversight8 a' s4 P" ]& Z
Committee. "My name is on every car. You have my personal" _4 [! r' l6 I
commitment that Toyota will work vigorously and unceasingly to
/ a$ |/ u" H1 lrestore the trust of our customers."
z0 P1 J% A+ O J" ]Lawmakers heard a brief, but riveting, deion from
! m) [& j1 G6 u! t1 o; m' l% _Smith, the Tennessee woman whose Toyota-made Lexus suddenly( A P9 |- a" P0 H# S" ]1 w* e% y
zoomed to 100 miles per hour as she tried to get it to stop --% }( i& ?4 V. C+ u) F, D5 t
shifting to neutral, trying to throw the car into reverse and
! D9 X$ ~6 D0 p- e8 i xhitting the emergency brake. Finally, her car slowed enough
! H, o: ?: N; T% F1 Kthat she was able to pull it off the road onto the median and
& i" E6 d2 q6 Q4 Qturn off the engine.) X# y8 D0 @" \: X& J: U4 v
Fighting back tears, she described her nightmare ride of
" n1 p8 \+ k# O1 FOctober 2006, calling it "a near death experience."( t+ {+ Q, c2 h j, Z3 a/ H6 _. Y! F
"After six miles, God intervened" and slowed the car, she
! S1 M) L( `% x) q; Vsaid. She added that it took a long time for Toyota to respond
3 ^ B( u3 e; d! }9 J) Fto her complaints.7 ], b) V4 Q k# O1 o5 o8 j
In an often contentious full day of testimony, lawmakers' w- x( q" s6 ]1 b
returned again and again to the question of whether electronic9 V: _# h+ T" o3 X
malfunctions may have contributed to the speeding cars.
5 ]# I( w' p& Z4 h) u8 @"We are confident that no problems exist with the electric
( O$ j& Q+ @! S2 f1 ^# k7 ~5 Rthrottle control system in our vehicles," Lentz said. He cited
# D# R6 ^0 C6 [% Z) P# n6 p8 H"fail-safe mechanisms" in the cars that were designed to shut
. c7 |, _3 h' ], doff or reduce engine power "in the event of a system failure."
) Q5 l" I5 n5 V! | V1 ^Transportation Secretary Ray LaHood told the panel in
, \; m7 r* j: P8 L: q& T" hprepared testimony that possible electronics problems were
p! ]6 d4 T o3 G% xbeing looked into by his agency. He said the company's recalls
, |9 ]. I$ @% T" y4 B1 n$ c/ D) awere important steps but "we don't maintain that they answer$ L1 \8 f$ f a9 ^7 Q
every question."
( }/ A3 |! G' e q" \5 |8 X: CToyota hired a consulting firm to analyze whether
1 U$ _5 a i, G3 E( aelectronic problems could cause unintended acceleration. The
- E! V" ~- Q. {# S2 o2 X7 Kfirm, Exponent Inc., found no link between the two. But
7 N2 y- z. ~! F2 Mcommittee investigators said the testing studied only a small! a* W1 r5 ]( P& C
number of vehicles8 l3 h+ J$ `% {- p- v& f% U3 w
Tracking down an electrical problem can be far more0 k; z. w. L8 O. p2 s% X: t; k) U
difficult, expensive and time-consuming than finding a
" v: S# k9 n, {) pmechanical problem. Electrical problems can have more than one
) x/ ]# R; a# Q ]9 O! Z2 Lsource, and they can come from inside or outside the car.
7 E* N4 p8 e0 x5 |" B6 j5 BMechanical problems often leave clues such as physical damage,1 ^ y7 R$ g% G& |3 p6 u
where electronic troubles can be hidden in software or leave no
/ k, k2 I6 N) S( Qtrace at all.) h' F' J) f# e8 M. ^" N
House investigators who reviewed Toyota's customer call
4 X" _9 g C; s. d- W& v3 {database found that 70 percent of the complaints of sudden( T: b" b# F( ]+ S5 \ v$ K
acceleration were for vehicles that are not subject to the
$ h5 c/ h6 }6 Y e8 rrecalls over floor mats or sticky pedals.
8 W7 w7 R( v/ b+ kRep. Bart Stupak, D-Mich., chairman of the subcommittee,7 k& Y5 k T' P. X$ ^9 T4 ?
said Toyota "misled the American public by saying that they and
. ?- _0 I5 u' n% P8 K6 ^/ f3 g& |9 o2 j! Oother independent sources had thoroughly analyzed the. p3 U! u3 N1 u
electronics systems and eliminated electronics as a possible$ X0 |. _# E# F2 Z B, u6 X
cause of sudden unintended acceleration when, in fact, the only+ S, T3 h" M& t
such review was a flawed study conducted by a company retained$ C) Z* s0 t% D; t
by Toyota's lawyers."% w/ ~- [( ~5 f
Lentz apologized anew for the company's slow handling of3 z3 l0 L' s- ^7 x- l# O% a
problems. "We have not lived up to the high standards our- ^4 A* {" V+ `" a9 L
customers and the public have come to expect from Toyota," he
0 F2 y0 B2 D6 R* O; y) ksaid.% e) V1 M+ @; z+ m% r, ^
"Put simply, it has taken us too long to come to grips with
4 S. Z O. p' o* f; ?) M$ U( ta rare but serious set of safety issues, despite all of our/ u5 i) ~4 \9 Q. a. b+ r$ n
good faith efforts," said Lentz, president and chief operating
1 y/ A; @3 Y( A N: }; Gofficer of Toyota Motor Sales USA. Inc.5 J( T: G& X$ N; G! O
Separately, among hundreds of Toyota dealers lobbying
6 S2 X; m8 u% c+ S B2 l1 L+ cmembers of Congress Tuesday, there seemed to be widespread: x7 s: c6 W' Y& `& @
rancor toward a federal government they view as picking on the
; \( |& N" n7 v: R% {automaker, at least in part because of the government's
& h& I( ]5 V, O" h5 U+ J6 Iinvestment of billions of dollars in General Motors and: d. \# ~/ j3 {+ _" _6 O, W( H
Chrysler.) ~/ C5 i- n9 K- p- k7 [# v. [
"That's hard for me as a citizen to understand why my tax
$ Z# [, _/ Z! U3 s. Bdollars are going in that direction," Paul Atkinson, a; b6 x- O c) Y$ o; \ m# N
Houston-area Toyota dealer, said at a news conference that also
& C' r( e# \5 |4 k; S$ aserved as a pep rally for the visiting dealers. "To compete
3 D1 j1 R& h) a1 e$ l! Z$ b" Twith the government as an individual entrepreneur is pretty) H+ \# L* j( _( ~+ m" L5 B
tough."$ @) \: h" Z; _' g* ^
---
; L% g. z- U0 K5 a. }% h' E* yAssociated Press writers Alan Fram, Stephen Manning and Tom2 ]( I2 V& h! X) w: t
Raum in Washington and Tom Krisher in Detroit contributed to! U0 Q a/ G% ?
this story.
7 p1 j6 O) r8 A: ?
" X( ?+ x/ }5 U' k4 l! b: S-0- Feb/23/2010 21:04 GMT |
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