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丰田承认换踏板不一定能全部解决加速问题
7 o2 p3 L1 p0 z# aBy LARRY MARGASAK and KEN THOMAS/ L9 M |5 ?) M7 y' R; g
Washington (AP) -- The president of Toyota's U.S.
$ n0 a" @* H, a& |operations acknowledged to skeptical lawmakers on Tuesday that' [7 _$ b+ s( O# w& k" ^
the company's recalls of millions of its cars may "not totally"
- W' h8 ~- E$ ?2 u; y, isolve the problem of sudden and dangerous acceleration.
( ~6 p3 V) ~2 }! y; \7 W) L8 E"We are vigilant and we continue to look for potential
/ v# ]& O2 V$ ^2 ^' ]5 P) `6 z# [causes," Toyota's James Lentz told a congressional panel.
: `9 W: n* Y. u8 [ Z/ N0 MHowever, he repeated his company's position that unexpected
/ o' q# c, V: m: Aacceleration in some of the company's most popular cars and' s, y" Q1 [. |, R/ s9 O6 z* s
trucks was caused by one of two problems -- misplaced floor
- [# Y" J- z( c1 s: ~8 `% ymats and sticking accelerator pedals.2 {/ a# E6 [% O/ ^8 N5 F/ g
He insisted electronic systems connected to the gas pedal
; ~5 b y- _+ D n7 C, land fuel line did not contribute to the problem, drawing sharp2 J% i' _) {; Q$ y9 ^% G
criticism from lawmakers who said such a possibility should be; A8 a& |2 L5 }4 f& \! U
further explored -- and from a tearful woman driver who could
% F( J1 ~& u; Gnot stop her runaway Lexus.
5 [, D7 \" T7 j( W* i9 |. z: q/ w I"Shame on you, Toyota," Rhonda Smith, of Sevierville,
6 a0 K8 G6 F" E. U9 F8 b( mTenn., said at a congressional hearing. Then she added a second- _. y. Y" ]4 u
"shame on you" directed at federal highway safety regulators.4 H; \; K) n3 k7 Z2 P- V
Texas Republican Rep. Joe Barton cautioned his colleagues
0 d! D. ^, j7 @0 F( |( Aearly in the hearing against conducting a "witch hunt" and said
7 S& K4 S0 M* D, G) n/ k"We don't want to just assume automatically that Toyota has
# z; Z# v7 Q2 o0 k: h' Ndone something wrong and has tried to cover it up." But midway" z; k: ~* {* M, R* z
through Lentz's testimony, Barton said of Toyota's
, u+ c0 F# H- H: l' a2 l4 ]investigation of the problems: "In my opinion, it's a sham."( v5 I4 b- T u
Lentz said the company had not completely ruled out an
& \0 m$ P, \8 E: [2 I% r" {& Lelectronics malfunction and was still investigating causes of& i% O; ] ~3 t' ?7 x4 q, n
the sudden acceleration. Still, "We have not found a$ v1 M! M7 P, B: n9 `' T
malfunction" in the electronics of any of the cars at issue, he# q- Q- e. U1 m5 |1 P& t N
said.
" p/ O. H6 Z8 ~. A& b6 m- rAs to Smith's harrowing story, "I'm embarrassed for what i) R0 X5 n; ?- d @0 T/ `
happened," Lentz said. "I want her and her husband to feel safe
4 M# }8 q' z( h% ?. jabout driving our products," Lentz said., b1 B, T9 ]' v9 s& \% A u
Three congressional panels are investigating Toyota's! U$ {- f v F
problems, which affect a huge number of Americans. Toyota has
- W- ?5 ^. r$ K) M# s8 v, k6 rrecalled some 8.5 million vehicles worldwide -- more than 69 E+ ?+ g1 K; x/ X7 r8 S( h
million in the United States -- since last fall because of( A. \* M0 J0 i9 Q3 m1 f6 e: w& {
unintended acceleration problems in multiple models and braking
3 T7 R: @' U, o5 ]) Kissues in the Prius hybrid. It is also investigating steering
) G( h/ O- T! d" ~$ O8 b1 _* lconcerns in Corollas. People with Toyotas have complained of
- ?+ |% O4 C! r; J5 S3 G9 J+ j9 xtheir vehicles speeding out of control despite efforts to slow: r! H+ T# Q- V& @6 Z" r
down, sometimes resulting in deadly crashes. The government has/ O5 H3 z4 n& A; i
received complaints of 34 deaths linked to sudden acceleration
|4 U) M6 E+ Q: p' u9 _8 Jof Toyota vehicles since 2000./ k- u G/ B# k: M- ]5 _7 A9 I
Lentz, who choked up while discussing the death of his own
( Z0 W; _9 @0 z+ S3 U% vbrother more than 20 years ago in a car accident, said he
1 X- e5 X2 m4 x4 M2 i1 {" s: Hunderstood the pain.
5 D# T! l* g7 G& s4 j"I know what those families go through," he said., w0 X* h7 G6 ~% `. m5 a9 \( ]3 H
Lentz has said in the past that he was confident Toyota's- v! L/ y* m3 |1 W& N% o7 X9 S! c/ A" W
fixes on the recalled vehicles would correct the problems., t5 |& ?2 w' G& w" n9 A7 f
But when pressed by Energy and Commerce Committee Chairman$ {# @% ]9 A* o5 T* u A
Henry Waxman, D-Calif., on whether the two recalls Toyota put% \0 T n6 t+ M6 y+ y4 K
in place to deal with the issue would completely solve it,
c; D# }$ t& k" V" M0 S9 A8 a: xLentz replied: "Not totally."
8 Z0 l% w6 c, z& }$ ~0 X0 LStill, he said chances of unintended accelerations were
4 [/ a1 r9 }! C% e% O( E"very, very slim" once the recall was complete. Lentz also said
, E" C" z. F8 n i2 Q7 SToyota was putting in new brakes that can override the gas7 e5 K/ x+ r8 w2 @1 G ^$ ^
pedal on almost all of its new vehicles and a majority of its6 W. ]) m) D; T* S, S; o
vehicles already on the road., l. r8 {+ C5 n+ n9 C2 P
Meanwhile, Toyota president Akio Toyoda, who will testify( F, |* D& `0 ~# X' |+ m$ Y' X9 g; ?' U
before a separate panel on Wednesday, said he took "full
4 d. z/ i6 H: P) D+ }responsibility" for the uncertainty felt by Toyota owners and) @. N! M( H% r) H
offered his condolences to a San Diego, Calif., family who were3 `* R+ ^/ a1 n0 X6 V# h
killed in late August, reigniting interest in the problems.
0 Q, P& @- B# r5 N( M"I will do everything in my power to ensure that such a
- ^2 o* O- M- j/ J1 atragedy never happens again," Toyoda said in prepared testimony
7 ~' s5 Q( ?. `+ P, Gfor Wednesday's hearing to the House Government Oversight
; h. N3 b% w. u6 ]& sCommittee. "My name is on every car. You have my personal5 f* m* Z# M, n; R0 x' v$ C
commitment that Toyota will work vigorously and unceasingly to6 E- ~! @% g3 o6 l
restore the trust of our customers."3 m+ f! q$ l4 N5 W" T* S8 h) T
Lawmakers heard a brief, but riveting, deion from
6 A# |$ n- F1 n# `0 S9 m1 _Smith, the Tennessee woman whose Toyota-made Lexus suddenly% W' q1 n- @6 S0 M- S0 S) [
zoomed to 100 miles per hour as she tried to get it to stop --
$ k0 x8 P2 R: k' j, C# O4 Dshifting to neutral, trying to throw the car into reverse and
/ b/ R. t- a0 Rhitting the emergency brake. Finally, her car slowed enough+ a9 X Q# }. e1 e
that she was able to pull it off the road onto the median and
2 @( }2 @! i% F0 U4 [turn off the engine.
c2 E! ~7 J) h" y9 [. QFighting back tears, she described her nightmare ride of
" c. u/ D F* [# R' N0 yOctober 2006, calling it "a near death experience."
" ~9 }, q" c& C. _"After six miles, God intervened" and slowed the car, she/ @- O! X$ y+ z6 S
said. She added that it took a long time for Toyota to respond
. _& S. m6 V$ I9 Pto her complaints.
3 _( _* t0 _1 L, }In an often contentious full day of testimony, lawmakers' F1 K: ^" j: [$ w8 S+ y
returned again and again to the question of whether electronic
$ H5 \, ~& [: [; lmalfunctions may have contributed to the speeding cars.
+ T; ?; U8 X' t"We are confident that no problems exist with the electric
6 A2 X4 I* O; G* L% u2 N1 Jthrottle control system in our vehicles," Lentz said. He cited
7 j" @1 c9 b7 M# K+ ^% p"fail-safe mechanisms" in the cars that were designed to shut, G# d% t! N* W, K8 u ~7 h4 t( W
off or reduce engine power "in the event of a system failure."
- k. K$ a$ u& a8 F1 g4 G9 h: d" ETransportation Secretary Ray LaHood told the panel in( I) U+ y/ g1 J$ T% J1 B; Z* y
prepared testimony that possible electronics problems were
9 `8 I+ X% Y2 H+ Y! k& ]being looked into by his agency. He said the company's recalls
! E5 u! d5 ~3 I% l4 K+ q' Y3 N3 awere important steps but "we don't maintain that they answer0 G: u/ ~# M; P1 z! [3 P( K" c! l
every question."6 G5 ?) H$ a' n# C
Toyota hired a consulting firm to analyze whether
0 q8 _" N9 a ?electronic problems could cause unintended acceleration. The
+ h, B2 {$ Q1 x) G6 k9 M9 Kfirm, Exponent Inc., found no link between the two. But0 r, Y; H; C& A4 _; B) v
committee investigators said the testing studied only a small- a% V- g; `& u+ P7 O2 O
number of vehicles
4 U& Y* B- T) {: t# g Y8 Q9 [$ wTracking down an electrical problem can be far more
- z7 _' V' w$ i5 y: ]/ kdifficult, expensive and time-consuming than finding a7 M# r6 _: Q3 N- b4 Y; Z
mechanical problem. Electrical problems can have more than one
+ d7 d2 t; R: k# S! x Gsource, and they can come from inside or outside the car./ Q% {8 y+ H1 z& z
Mechanical problems often leave clues such as physical damage,9 A: w" v j/ Q6 p
where electronic troubles can be hidden in software or leave no. l8 k# ]% M3 T6 {. e5 I8 v. K
trace at all.
8 B" W3 Y2 V" I3 p7 l; a2 m+ g4 UHouse investigators who reviewed Toyota's customer call6 i! {" e3 |/ Q9 A5 i3 z7 u
database found that 70 percent of the complaints of sudden
5 p. o" ?/ `. Q, x" {$ b oacceleration were for vehicles that are not subject to the5 d& S' P( A' E$ m) _
recalls over floor mats or sticky pedals.
1 q% a2 w( w3 m4 DRep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 u9 {( J0 q: {9 v6 \& {8 m8 Csaid Toyota "misled the American public by saying that they and, w G7 A* K0 E: j
other independent sources had thoroughly analyzed the
2 f+ ^& t/ j' p- oelectronics systems and eliminated electronics as a possible
5 G; _5 X0 F7 tcause of sudden unintended acceleration when, in fact, the only
' P2 `/ O- G. e* D; ?: qsuch review was a flawed study conducted by a company retained
( w3 M" d q5 r8 y8 Z; Z* H' O iby Toyota's lawyers." ^$ t+ Q+ B" D! S2 K L3 A I/ Y
Lentz apologized anew for the company's slow handling of
z5 w2 _& v0 ], Q3 Y" Zproblems. "We have not lived up to the high standards our* I$ L7 z1 V; V" K2 I
customers and the public have come to expect from Toyota," he) U3 J7 h c, q" ~
said.
/ l: G0 X! i" C+ k* P- Y"Put simply, it has taken us too long to come to grips with
) z; @; t+ I8 ]$ A+ F! E$ sa rare but serious set of safety issues, despite all of our: e( ?9 _: ^6 R+ l% ]0 m. }
good faith efforts," said Lentz, president and chief operating4 a; ~, i4 y3 v9 \
officer of Toyota Motor Sales USA. Inc.
9 y5 v' B) L$ \/ XSeparately, among hundreds of Toyota dealers lobbying
+ P* [" U1 i3 Mmembers of Congress Tuesday, there seemed to be widespread/ p6 D! i; a$ N( t( t
rancor toward a federal government they view as picking on the
6 o$ f. u) T8 C6 t9 E4 M' o8 `' Z! E0 n9 }automaker, at least in part because of the government's* S' z5 n0 Y0 n8 Y0 E$ ^1 u( D
investment of billions of dollars in General Motors and
2 a) `9 B) p9 m. e3 ~0 LChrysler.
/ a) y# w0 l" n B2 y"That's hard for me as a citizen to understand why my tax7 i2 P, b% t0 G. l! i* `) e5 d
dollars are going in that direction," Paul Atkinson, a8 p- I* a& N- u/ c% [
Houston-area Toyota dealer, said at a news conference that also
u6 K! v; ^2 L( cserved as a pep rally for the visiting dealers. "To compete& n9 w1 I6 ]& V) F1 { ]" k
with the government as an individual entrepreneur is pretty2 J8 g1 w1 n6 A1 l- t9 G1 ]
tough.") Q; j6 _0 `9 l& @4 }. y# K
---/ _$ P5 M" c x* a* U
Associated Press writers Alan Fram, Stephen Manning and Tom# P* Z( m. R# J: @
Raum in Washington and Tom Krisher in Detroit contributed to
4 N+ b9 B* U# g# k" o4 B4 Kthis story.
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