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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
( r+ O/ f9 Z- b" H; e! `: mBy LARRY MARGASAK and KEN THOMAS
4 M0 m9 L# x5 `( D3 B& w$ yWashington (AP) -- The president of Toyota's U.S.
6 E! E7 A* |/ z1 F7 X- z3 H+ `- b- f+ joperations acknowledged to skeptical lawmakers on Tuesday that) G) Y/ H' r, [( g: U0 B
the company's recalls of millions of its cars may "not totally"0 e, u+ P- B6 M$ y5 p: n. j- R
solve the problem of sudden and dangerous acceleration.
' L9 u' J* J3 r+ y U: W"We are vigilant and we continue to look for potential
T) b; g4 G4 K3 [" _causes," Toyota's James Lentz told a congressional panel.; o7 C" r( M* I* C
However, he repeated his company's position that unexpected
; I8 x7 T/ V4 a% L9 P2 M7 g. ]; C# Y3 Dacceleration in some of the company's most popular cars and: g6 N3 D/ d) f9 D
trucks was caused by one of two problems -- misplaced floor5 L0 W) }- I5 Q5 U* d6 M( j
mats and sticking accelerator pedals.5 o/ Q6 P; v/ n/ D% l
He insisted electronic systems connected to the gas pedal/ N. q: x0 c3 E8 W1 p- `
and fuel line did not contribute to the problem, drawing sharp A. Z. V4 W: \( I( n7 `& d
criticism from lawmakers who said such a possibility should be
6 x- w! R3 V! ^+ vfurther explored -- and from a tearful woman driver who could
6 o& L9 E' `. r6 U! t# |3 g1 \not stop her runaway Lexus.
7 F6 X2 m7 Q m: w"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" n9 k7 Y3 x) H- P* a: e; [Tenn., said at a congressional hearing. Then she added a second
[) N/ l6 u/ a% o3 D& W: ]2 G"shame on you" directed at federal highway safety regulators.' \2 e, Y: |- d2 w
Texas Republican Rep. Joe Barton cautioned his colleagues
# \5 v! g- d2 @3 @# _; @early in the hearing against conducting a "witch hunt" and said
2 K. s) M4 M/ _. ~8 n% T"We don't want to just assume automatically that Toyota has# Y$ y5 ]5 g* o# b" C/ w
done something wrong and has tried to cover it up." But midway9 o. B. t& Q) W" `7 z8 \
through Lentz's testimony, Barton said of Toyota's; U+ f! s7 @6 X" \ M- U
investigation of the problems: "In my opinion, it's a sham."& C& {+ b* \% m7 d d7 t! h
Lentz said the company had not completely ruled out an! @0 F1 |: }! H
electronics malfunction and was still investigating causes of
+ p) Y! e/ Z' z' Rthe sudden acceleration. Still, "We have not found a' U( b$ ~; w3 O1 v0 o* z
malfunction" in the electronics of any of the cars at issue, he
9 c( e' e) L& `5 O3 S, csaid.6 e8 J8 [ y, V! F9 `2 _; c
As to Smith's harrowing story, "I'm embarrassed for what
8 v7 i% q/ ]! ?6 zhappened," Lentz said. "I want her and her husband to feel safe
4 t/ U ]2 s0 c/ @about driving our products," Lentz said.* z9 Q: h6 f2 ^. E" ^8 O
Three congressional panels are investigating Toyota's* @2 U9 N |7 U/ i* T
problems, which affect a huge number of Americans. Toyota has& z) M8 F* u# o$ J" U4 {% `- T
recalled some 8.5 million vehicles worldwide -- more than 61 I0 H, D+ t! D: B8 N/ B
million in the United States -- since last fall because of
( l: I9 Q- L8 R# c! qunintended acceleration problems in multiple models and braking3 f( O5 x* Z0 z" y
issues in the Prius hybrid. It is also investigating steering! I, S3 p8 X! m2 S: Z4 l2 M" ^
concerns in Corollas. People with Toyotas have complained of3 G) A# R' `# G8 D( Q
their vehicles speeding out of control despite efforts to slow
$ J% z) r# ^$ `( Q, z, Mdown, sometimes resulting in deadly crashes. The government has
7 b1 s4 K) [: F0 M i$ Hreceived complaints of 34 deaths linked to sudden acceleration
6 _/ Z& z1 o o- p5 U" nof Toyota vehicles since 2000.
! e B0 N2 o, e8 [5 {/ ?9 uLentz, who choked up while discussing the death of his own3 ]0 }8 N$ V- n: f+ i% W
brother more than 20 years ago in a car accident, said he4 R# Z% `/ ]0 g( O
understood the pain.' m* ~1 s3 N- c7 M( M
"I know what those families go through," he said.
9 Z$ Y2 R8 [6 ?' oLentz has said in the past that he was confident Toyota's
/ r, l/ a2 t0 i# w6 tfixes on the recalled vehicles would correct the problems.
/ \" x, g5 h, h; t6 QBut when pressed by Energy and Commerce Committee Chairman/ b9 j$ U$ a b8 `8 b, [
Henry Waxman, D-Calif., on whether the two recalls Toyota put3 e( K6 g2 z% }. O% P2 V5 E
in place to deal with the issue would completely solve it,
/ w2 S' L0 Z; Q) z- C2 |: [& I7 R9 eLentz replied: "Not totally."
4 r& c( Z' d5 i4 lStill, he said chances of unintended accelerations were6 ?, h( x/ w4 _( _2 G( {$ d. A* ?
"very, very slim" once the recall was complete. Lentz also said0 W. s# d k5 F' e
Toyota was putting in new brakes that can override the gas
( x& t$ a* y5 u3 Wpedal on almost all of its new vehicles and a majority of its. k6 R% P2 z: ^, y+ u8 \
vehicles already on the road.
4 e3 u, v9 {3 h% sMeanwhile, Toyota president Akio Toyoda, who will testify- _. O7 y$ b( A% L8 d1 x. ?
before a separate panel on Wednesday, said he took "full
0 V! f/ ?0 O' E' S1 N' t) Mresponsibility" for the uncertainty felt by Toyota owners and
) S# d/ k; X* }9 V3 D% coffered his condolences to a San Diego, Calif., family who were d' c) \3 C5 j2 Z; ]. C1 F
killed in late August, reigniting interest in the problems.: M. A9 d, O d4 D9 N5 {% N: `+ i
"I will do everything in my power to ensure that such a
5 S, z5 X) ~/ m5 w! b, [. jtragedy never happens again," Toyoda said in prepared testimony" W$ w* ^ m0 A0 { l3 y ?
for Wednesday's hearing to the House Government Oversight; q# `, Z& Q* u8 N( }& O
Committee. "My name is on every car. You have my personal
- N; ?) @9 I, B7 j, H4 K% {commitment that Toyota will work vigorously and unceasingly to6 N9 P! Y6 u3 Q0 X2 W
restore the trust of our customers."7 T \2 ^; e0 l# O
Lawmakers heard a brief, but riveting, deion from- |. e+ P. U h1 ^! U8 ]5 T
Smith, the Tennessee woman whose Toyota-made Lexus suddenly" o6 u* ~8 a3 V3 J
zoomed to 100 miles per hour as she tried to get it to stop --
4 j7 R$ l7 Z2 e9 r' Lshifting to neutral, trying to throw the car into reverse and r2 T: g5 r7 p
hitting the emergency brake. Finally, her car slowed enough
9 C0 z* Y+ \( G2 O) s3 @that she was able to pull it off the road onto the median and
; x# V$ w4 Y& _( cturn off the engine.% q/ U- [" F$ F, |2 f9 q3 j) Z
Fighting back tears, she described her nightmare ride of
7 I7 |$ A7 E9 EOctober 2006, calling it "a near death experience."2 `$ m5 p S) t
"After six miles, God intervened" and slowed the car, she
" l% Q1 k$ y- z( U$ Ksaid. She added that it took a long time for Toyota to respond
6 M) Z( A* i2 S3 F3 Z. Wto her complaints.
c( h, z4 F- q) Q+ c* MIn an often contentious full day of testimony, lawmakers- M6 z3 \0 G( U# O6 v9 h
returned again and again to the question of whether electronic# E0 K5 @! c9 ]
malfunctions may have contributed to the speeding cars.
' d6 Y; t+ n' o8 x( u& V5 F) y"We are confident that no problems exist with the electric# o! {9 e0 G5 \- B# o4 C6 }
throttle control system in our vehicles," Lentz said. He cited
0 b6 q9 |3 v/ ~4 g. U7 B0 a"fail-safe mechanisms" in the cars that were designed to shut' s/ }" t) I' O- b
off or reduce engine power "in the event of a system failure.") ~; T2 W# {2 i! h5 K
Transportation Secretary Ray LaHood told the panel in5 V+ y: a* a T/ j# d- U1 ~# S
prepared testimony that possible electronics problems were! V, D2 l. V7 Z, B+ E
being looked into by his agency. He said the company's recalls* k$ O4 L5 d9 q: s* O$ d) x
were important steps but "we don't maintain that they answer
' ?; d" Y+ l& a2 @! z8 B; Levery question."
5 W7 O, n" w T, u6 [) xToyota hired a consulting firm to analyze whether
4 R& a* d- g8 p) Z' E& B- eelectronic problems could cause unintended acceleration. The( Z' Q; g1 E4 z* f; e
firm, Exponent Inc., found no link between the two. But( B7 o4 p1 S* o+ D7 W5 f2 y# o
committee investigators said the testing studied only a small) q% V, o& E+ I- V6 A' n
number of vehicles" S( H* s. w4 K
Tracking down an electrical problem can be far more
. z3 f$ N! G7 W: o& n& qdifficult, expensive and time-consuming than finding a1 s2 Z- _! D: B. B
mechanical problem. Electrical problems can have more than one: s( x# z" ?6 C) }7 K( t: Y
source, and they can come from inside or outside the car.7 }! N4 N! n; Y( `% ~9 Y
Mechanical problems often leave clues such as physical damage,- Q3 O8 Z: A5 D, z& P1 ~6 i# [. ~
where electronic troubles can be hidden in software or leave no
( J0 B9 j% f% c& }. p% Vtrace at all.) C+ Z) u7 S( F) f4 p6 h: V/ U, O: M) i6 d
House investigators who reviewed Toyota's customer call& e" w7 h' r) P8 A( s1 m$ h& E
database found that 70 percent of the complaints of sudden% [% e" [: [ [$ G% g
acceleration were for vehicles that are not subject to the
- K$ N& |, J6 J0 ^, H5 u5 T) |recalls over floor mats or sticky pedals.2 I: V# Z. C' c" m; j
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
. ?/ J- W8 l( ~ fsaid Toyota "misled the American public by saying that they and5 E8 ^2 `. [: @* X7 Z% J0 N7 g5 B
other independent sources had thoroughly analyzed the
! M) Q Q6 o, w- K6 G+ Q! e& Gelectronics systems and eliminated electronics as a possible4 m$ K" A( i5 h" b4 C( e
cause of sudden unintended acceleration when, in fact, the only
+ S1 b; C6 Q- G3 w% o' vsuch review was a flawed study conducted by a company retained) j4 k' A+ G- \) N
by Toyota's lawyers."
- Y3 n0 I8 u( O& w+ _$ M4 H$ TLentz apologized anew for the company's slow handling of
* }' D8 ^$ J: N% D& r, ]problems. "We have not lived up to the high standards our' J2 O! {" q7 Z" y$ e1 Q
customers and the public have come to expect from Toyota," he- ?8 {: O7 p$ D; T1 P$ F$ z
said.
1 H& d1 }, G( e0 e; T"Put simply, it has taken us too long to come to grips with
7 `& w( K+ Q2 D' X! g0 x9 Z7 g Xa rare but serious set of safety issues, despite all of our
- x. Z# H" e& B/ ~5 z4 Mgood faith efforts," said Lentz, president and chief operating
# D* ]2 K' R/ U2 `# } vofficer of Toyota Motor Sales USA. Inc.# m% D8 P' h" J F) b
Separately, among hundreds of Toyota dealers lobbying# z" w" s& m0 g7 A; d
members of Congress Tuesday, there seemed to be widespread
( U/ X; B. V# p8 R+ `$ `rancor toward a federal government they view as picking on the% \3 B0 `* w2 Y! h
automaker, at least in part because of the government's
4 F! O* Q F! j J# cinvestment of billions of dollars in General Motors and1 C `. P- Q6 W9 O
Chrysler.$ ^* _) ?% q- ?
"That's hard for me as a citizen to understand why my tax
/ e8 B# s: a% c- Jdollars are going in that direction," Paul Atkinson, a& f. h6 ?( m! g; m0 i
Houston-area Toyota dealer, said at a news conference that also
" v3 S: {; w, s1 L8 ^, Userved as a pep rally for the visiting dealers. "To compete& K+ U5 K4 t' M
with the government as an individual entrepreneur is pretty& x. {0 q, V& B9 f/ b8 d" E9 R3 Z. s
tough."
8 K3 U. i9 I! d; Q* l# Z% v, q---
4 r7 ~' r9 O5 K8 y& r. xAssociated Press writers Alan Fram, Stephen Manning and Tom, G: a" c. w) p* w% K
Raum in Washington and Tom Krisher in Detroit contributed to/ C$ o) f1 \& ^. z* N
this story.
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