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丰田承认换踏板不一定能全部解决加速问题) v1 v* B* z1 P- w4 X8 S
By LARRY MARGASAK and KEN THOMAS2 m' @. K/ {4 \, K; r8 K3 h, P+ t
Washington (AP) -- The president of Toyota's U.S.
$ d7 u, }6 m2 N; a4 k+ qoperations acknowledged to skeptical lawmakers on Tuesday that
* H& h0 S0 f7 ]8 x3 Jthe company's recalls of millions of its cars may "not totally"
8 O8 y- v' ?8 y5 U2 C R: w' ~6 _9 Ssolve the problem of sudden and dangerous acceleration.! `9 H7 \7 X" F% {* E
"We are vigilant and we continue to look for potential& t; {3 `; j/ C1 q9 g& d: K
causes," Toyota's James Lentz told a congressional panel.) j: u0 V8 n$ {5 F% ]
However, he repeated his company's position that unexpected( Y3 P1 q* j7 ?0 O1 `! ?) B, c
acceleration in some of the company's most popular cars and) S# h% ]7 c6 O- ^* Q! _
trucks was caused by one of two problems -- misplaced floor. o" n6 p- t8 _+ ^
mats and sticking accelerator pedals.2 U1 ~5 j- f) w3 |& r
He insisted electronic systems connected to the gas pedal
i# T( r- V& i t. D, sand fuel line did not contribute to the problem, drawing sharp
e/ ?- K7 f' i7 Y, @, U, S* B6 ]criticism from lawmakers who said such a possibility should be' m( o, {5 j( k; z. k1 V8 R
further explored -- and from a tearful woman driver who could
/ B! R2 H$ Z A" z! _$ _not stop her runaway Lexus.
: H( c" A, _" Q; s) y"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" E# H! i3 B% L# m4 ]& \Tenn., said at a congressional hearing. Then she added a second
6 \" y, I' G5 V1 G"shame on you" directed at federal highway safety regulators.3 P% l4 c: ]0 i, ^
Texas Republican Rep. Joe Barton cautioned his colleagues
- Q2 M7 B1 Z1 L1 n fearly in the hearing against conducting a "witch hunt" and said
( @. j8 P( i! Z7 J \8 X, w"We don't want to just assume automatically that Toyota has( ^6 S9 q% n) U4 g/ K! X/ s% R+ r
done something wrong and has tried to cover it up." But midway7 J7 Y$ b7 G/ \: }
through Lentz's testimony, Barton said of Toyota's
" n8 v7 @! O3 V6 [# Oinvestigation of the problems: "In my opinion, it's a sham."
: ?& y- I5 m) G+ O9 {Lentz said the company had not completely ruled out an
' d. I' b- E6 v7 delectronics malfunction and was still investigating causes of
; \4 W6 f: F) a' R$ X$ ^1 F, c8 Q0 _the sudden acceleration. Still, "We have not found a* r' _- ]% H( u" H9 j1 e
malfunction" in the electronics of any of the cars at issue, he9 k2 I) h. v& E2 T* i9 z
said.9 x2 }( Q' Y: i0 z4 H
As to Smith's harrowing story, "I'm embarrassed for what0 e U5 U) ]7 F5 `2 t
happened," Lentz said. "I want her and her husband to feel safe
; M, k7 }) v2 C" p. h. n" p' Eabout driving our products," Lentz said.0 N0 o8 z- U% G
Three congressional panels are investigating Toyota's7 y5 g u6 N V: @4 f
problems, which affect a huge number of Americans. Toyota has. H* C4 }4 X. A
recalled some 8.5 million vehicles worldwide -- more than 6
. H2 Z8 i& o, P" P& e4 smillion in the United States -- since last fall because of4 V: D [+ I: p1 M2 p+ Q
unintended acceleration problems in multiple models and braking& f0 P/ b0 v7 \) C* E2 E2 l# o, J
issues in the Prius hybrid. It is also investigating steering
/ z5 G3 W+ y: j- v* Kconcerns in Corollas. People with Toyotas have complained of' B. k/ F" u" Y9 u. B7 d# u4 l
their vehicles speeding out of control despite efforts to slow( Q; O/ c7 J! v/ M: g
down, sometimes resulting in deadly crashes. The government has
i8 U/ T! \$ e1 S; Y! o. f0 Sreceived complaints of 34 deaths linked to sudden acceleration" U* C5 S+ a2 f2 t& K7 X
of Toyota vehicles since 2000.8 `' c* e; O' ]! G
Lentz, who choked up while discussing the death of his own" d7 {9 X4 O! f& M+ w
brother more than 20 years ago in a car accident, said he
- I2 i7 r7 x' i; Z% runderstood the pain.; }, g& L3 V& I- K6 ]
"I know what those families go through," he said.. b; W6 z7 V$ m$ t- ~7 E8 O+ Q
Lentz has said in the past that he was confident Toyota's& c) E5 R+ c: K! Q/ K5 f" y5 p
fixes on the recalled vehicles would correct the problems." |+ Z- z7 u) c
But when pressed by Energy and Commerce Committee Chairman
( p% K% z, `. V- O' }8 C8 S3 u! M/ `, jHenry Waxman, D-Calif., on whether the two recalls Toyota put
0 P0 O/ D! N" ?" p' c$ S! N1 E% k3 Bin place to deal with the issue would completely solve it,
( f4 P! f- K) V' q6 X/ X; m# e& ]Lentz replied: "Not totally." h# i/ Y, C6 @
Still, he said chances of unintended accelerations were
/ Q2 ~8 [) U1 B. x3 T5 P* G' `: Q"very, very slim" once the recall was complete. Lentz also said; {7 p% W& L" b z0 Q4 r
Toyota was putting in new brakes that can override the gas
$ b7 M v7 t. @/ }pedal on almost all of its new vehicles and a majority of its" r2 O6 E" I6 @7 n
vehicles already on the road./ ~/ y" { i$ W( H- N' b
Meanwhile, Toyota president Akio Toyoda, who will testify; J% T& O8 h' o3 c4 y1 g5 {" T. ]8 A
before a separate panel on Wednesday, said he took "full6 D& I2 K+ z( E2 r$ @( _! z
responsibility" for the uncertainty felt by Toyota owners and
- R' Q1 b- t( ]. toffered his condolences to a San Diego, Calif., family who were! Z/ }0 N4 x% z* h: b
killed in late August, reigniting interest in the problems.
8 i8 _3 J3 r4 z: b- b" j"I will do everything in my power to ensure that such a
. h0 L9 T* U U# otragedy never happens again," Toyoda said in prepared testimony
: V( x0 c2 k4 I2 ^for Wednesday's hearing to the House Government Oversight* J) Q( s6 t: b2 }6 K& Q N
Committee. "My name is on every car. You have my personal
9 S; M+ q8 l# g( ~( H! O0 Acommitment that Toyota will work vigorously and unceasingly to8 O1 h* H, i6 ~; D; r
restore the trust of our customers."
# h& E. \3 q# m" l/ ]; ]6 N; g5 `Lawmakers heard a brief, but riveting, deion from
! U0 R* [) W) E1 k wSmith, the Tennessee woman whose Toyota-made Lexus suddenly
0 O# j: E. D! y, ^& A7 m8 zzoomed to 100 miles per hour as she tried to get it to stop --/ ^/ A4 B- d5 p" D
shifting to neutral, trying to throw the car into reverse and
$ B+ ^5 v7 }0 E, w" t* g. ^$ {# V$ W w' x) Yhitting the emergency brake. Finally, her car slowed enough9 j5 m' c: u; D9 c
that she was able to pull it off the road onto the median and& @5 I$ ]' \# R
turn off the engine.
- z! f# v( M& ?" S+ WFighting back tears, she described her nightmare ride of3 C( ?& c& \: V
October 2006, calling it "a near death experience."/ e# D+ [0 j( _1 o& R4 B- I
"After six miles, God intervened" and slowed the car, she
4 q! G% i8 `: C! g/ o8 e" [said. She added that it took a long time for Toyota to respond$ {9 h1 \ _. s' z
to her complaints.
Q" T. O# _& v8 t7 n: VIn an often contentious full day of testimony, lawmakers
2 ~ _4 M. I# s- Yreturned again and again to the question of whether electronic9 g- U2 ?1 l& ]
malfunctions may have contributed to the speeding cars.( y8 t+ y( {+ o5 D
"We are confident that no problems exist with the electric
$ i3 _2 C. A* [! Ythrottle control system in our vehicles," Lentz said. He cited- c, {) ?% |, C7 m- g4 u
"fail-safe mechanisms" in the cars that were designed to shut
7 T+ y4 ?6 I' L* X3 poff or reduce engine power "in the event of a system failure."
6 R0 E$ @: @# m. b1 tTransportation Secretary Ray LaHood told the panel in& F6 Z0 M- c; j) V
prepared testimony that possible electronics problems were. j' O- t' T4 c. _1 i
being looked into by his agency. He said the company's recalls3 l# [# C. m' P$ W5 j; z
were important steps but "we don't maintain that they answer* E* x& V/ r3 W' [
every question.") X/ A" e; L: b% u, U* b, _# ^- N
Toyota hired a consulting firm to analyze whether
! J# K: Q# C/ ~ o6 |! [electronic problems could cause unintended acceleration. The
$ `) G+ ?+ Z! w1 sfirm, Exponent Inc., found no link between the two. But
* j, {5 x" |7 d& T: }+ T9 hcommittee investigators said the testing studied only a small0 \9 h4 j9 {% e
number of vehicles
' P- {7 k T' |( r( ITracking down an electrical problem can be far more
b) h- T- L% w9 a( y( `difficult, expensive and time-consuming than finding a
' v& t: t& d) r3 Y8 x" y/ Umechanical problem. Electrical problems can have more than one7 x: l1 ?; Y" X) l |
source, and they can come from inside or outside the car.
9 q6 M+ q4 m6 O# {( e% R4 @/ m$ dMechanical problems often leave clues such as physical damage,5 j2 O Z- X; g. _9 d
where electronic troubles can be hidden in software or leave no
& ^4 ~* b$ z0 V, ^7 u wtrace at all.: v; g+ i, N+ K% S5 e" A8 h9 P
House investigators who reviewed Toyota's customer call
: I. z# i) L- M8 \/ T( mdatabase found that 70 percent of the complaints of sudden, V2 w7 Q2 b% L# d3 M/ d' E& j
acceleration were for vehicles that are not subject to the0 S- j- Q5 c, r+ t5 b
recalls over floor mats or sticky pedals.% P. U3 b9 p& V& z% X4 }
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,$ r% E# s# w( D. k5 U
said Toyota "misled the American public by saying that they and, Q8 ~3 U9 ~" L0 ~
other independent sources had thoroughly analyzed the
! M$ A4 m# {# Melectronics systems and eliminated electronics as a possible3 P: t3 u% e# a! D* L
cause of sudden unintended acceleration when, in fact, the only) S7 \2 u7 h# K
such review was a flawed study conducted by a company retained
: t& t& y3 Y4 Q7 Q* jby Toyota's lawyers."# `: Z2 ^4 r; d
Lentz apologized anew for the company's slow handling of
. D* v% V+ L+ h ?! n6 Xproblems. "We have not lived up to the high standards our
, t& H% L8 g7 }customers and the public have come to expect from Toyota," he" b/ G1 G @4 e
said.# ~& J2 ~& y+ ^
"Put simply, it has taken us too long to come to grips with0 ]: e: a8 ]' Y6 ~$ y
a rare but serious set of safety issues, despite all of our
* u+ Y. Z% ]- ggood faith efforts," said Lentz, president and chief operating
( Y: U4 [( W8 ^+ P# c, Oofficer of Toyota Motor Sales USA. Inc.2 Z4 E/ y9 n* Z* J* h
Separately, among hundreds of Toyota dealers lobbying
! p1 H$ k6 o; P& k* b/ Vmembers of Congress Tuesday, there seemed to be widespread6 I! D( b f" e/ u+ g7 W: e
rancor toward a federal government they view as picking on the
; g0 _$ W) a4 s0 oautomaker, at least in part because of the government's! t+ T5 g$ ]6 n' t6 h) k* k6 H6 H
investment of billions of dollars in General Motors and; P8 D" z% s7 C" }% C3 Q
Chrysler.
4 o a5 A& j- T, v0 Y# J4 q }. L"That's hard for me as a citizen to understand why my tax7 \' X2 |- n, b4 E+ ]: l( d f
dollars are going in that direction," Paul Atkinson, a
6 F% ~! l$ }* R, R+ iHouston-area Toyota dealer, said at a news conference that also
/ G, W3 x {- d* @served as a pep rally for the visiting dealers. "To compete% P3 ]/ u, Y2 j
with the government as an individual entrepreneur is pretty& K% ^, a# @& j
tough."
0 C. U3 E* g3 D/ m; Y5 `0 |1 O% g---
$ ]0 l1 H9 q# l: l% r7 g8 TAssociated Press writers Alan Fram, Stephen Manning and Tom
: h8 U# Q l) f7 r' P: qRaum in Washington and Tom Krisher in Detroit contributed to! [) w" G; O6 _# L3 Q. c4 H
this story.: U: a7 M0 u' Y
, o/ I, z0 @( X# e- ^4 b; F' x1 c+ _
-0- Feb/23/2010 21:04 GMT |
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