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丰田承认换踏板不一定能全部解决加速问题3 G7 t1 N2 z, \8 i S
By LARRY MARGASAK and KEN THOMAS8 z1 l; {0 J S
Washington (AP) -- The president of Toyota's U.S.
7 E/ N# ~, K/ }0 {3 i! s7 P8 koperations acknowledged to skeptical lawmakers on Tuesday that
) V' ~/ q" J+ kthe company's recalls of millions of its cars may "not totally"4 x( K8 c' A/ j0 o
solve the problem of sudden and dangerous acceleration.
) t# E) n8 G: M; B"We are vigilant and we continue to look for potential' o& ]7 `# S5 V4 j( g
causes," Toyota's James Lentz told a congressional panel.
\$ R2 s& X. j6 P& vHowever, he repeated his company's position that unexpected& d; ]. ^9 v& O3 q' p+ Z
acceleration in some of the company's most popular cars and# e1 K. i/ E t4 z8 ^- X
trucks was caused by one of two problems -- misplaced floor
+ ?; A9 t* Y8 V t3 tmats and sticking accelerator pedals.( \3 t* E3 \+ C5 g7 [
He insisted electronic systems connected to the gas pedal
, c- ^) n- G8 N7 sand fuel line did not contribute to the problem, drawing sharp
% w' M' L5 ]2 r& Ncriticism from lawmakers who said such a possibility should be" a t9 U% `0 N7 o) t% u
further explored -- and from a tearful woman driver who could) b' l8 `7 J" O( o( R7 G7 L
not stop her runaway Lexus.( o+ u) x! T F) z$ X( Q- k. l6 P
"Shame on you, Toyota," Rhonda Smith, of Sevierville,5 A1 {$ [) n. ~3 P
Tenn., said at a congressional hearing. Then she added a second8 t7 c& C" f4 T0 h5 f6 w
"shame on you" directed at federal highway safety regulators.
% m+ A, y7 L5 e7 e. e, |7 uTexas Republican Rep. Joe Barton cautioned his colleagues; C: ^+ k0 c6 ]1 w% Y! o* p4 v: S6 n* I: w
early in the hearing against conducting a "witch hunt" and said
8 A+ Y5 E; {' w"We don't want to just assume automatically that Toyota has% F/ s3 L' V t$ q
done something wrong and has tried to cover it up." But midway: C( j& r' _! i$ C/ T
through Lentz's testimony, Barton said of Toyota's
8 ~2 ^9 d6 {/ Tinvestigation of the problems: "In my opinion, it's a sham."
" ]& G# x* G& z, {" J! zLentz said the company had not completely ruled out an. N. T$ c+ n- X" i) ?/ x& d
electronics malfunction and was still investigating causes of
( ?! o& ^# s" g1 @" u; {the sudden acceleration. Still, "We have not found a7 t5 e: v+ z; t
malfunction" in the electronics of any of the cars at issue, he$ ^8 K8 a T) e' j: E2 J* s8 T$ j
said./ l) ]7 |% b, i: ~8 e) d
As to Smith's harrowing story, "I'm embarrassed for what" G+ @9 j& J6 {) G8 X7 @1 C
happened," Lentz said. "I want her and her husband to feel safe
9 ?' e h! c4 e! ? a _9 habout driving our products," Lentz said.
5 B' @2 p! y2 u% @; uThree congressional panels are investigating Toyota's
0 A6 O/ W; K# L6 I# [6 @) s0 Hproblems, which affect a huge number of Americans. Toyota has0 H1 b$ q% o5 ]8 O, T+ c* t6 X* P n
recalled some 8.5 million vehicles worldwide -- more than 6
7 |2 q9 {9 z- s8 T1 d3 k, p, wmillion in the United States -- since last fall because of2 l- b6 o& j, i ~5 K9 C" J
unintended acceleration problems in multiple models and braking
. L/ ^( r1 V# G4 x7 b/ pissues in the Prius hybrid. It is also investigating steering6 s: y! x4 t# l2 r2 \' g1 m/ G+ E! {
concerns in Corollas. People with Toyotas have complained of
7 K3 w- ~, U6 B* N4 e y( Qtheir vehicles speeding out of control despite efforts to slow: P S7 i% |& X+ [# S- S3 ~5 q) u
down, sometimes resulting in deadly crashes. The government has9 I! r4 M& [- ^7 G
received complaints of 34 deaths linked to sudden acceleration5 |6 P' O+ L2 j8 T3 q% Z7 _
of Toyota vehicles since 2000.
" z. } ?. U9 aLentz, who choked up while discussing the death of his own, U+ r5 A/ t' i& M3 M( p5 ^6 G
brother more than 20 years ago in a car accident, said he3 R- F+ O* G$ f/ j: i9 u5 |
understood the pain.! v0 D" Y; g: d1 S x
"I know what those families go through," he said.
: ]/ @+ y( s7 P( M1 L) `Lentz has said in the past that he was confident Toyota's
$ s% q1 W4 d1 m$ ?# efixes on the recalled vehicles would correct the problems.
+ P+ P2 S# x4 G. y# v+ `, M% |But when pressed by Energy and Commerce Committee Chairman. A" Z& w( y% d8 n4 f4 v$ k
Henry Waxman, D-Calif., on whether the two recalls Toyota put
: b5 A0 p! b. J7 k* Tin place to deal with the issue would completely solve it,% {/ s6 J# S. o/ U0 N
Lentz replied: "Not totally."
! h2 W/ h9 S( a( ]: C y% R5 PStill, he said chances of unintended accelerations were
; @7 ]$ q1 f* z4 ~' r, ]"very, very slim" once the recall was complete. Lentz also said
) `2 Y9 K7 H0 s+ x- f/ T3 G eToyota was putting in new brakes that can override the gas* t6 m$ E6 s s! _1 q2 T
pedal on almost all of its new vehicles and a majority of its
9 W! G" D9 y& [1 F" A( qvehicles already on the road." h \' C# N P& [# _2 T
Meanwhile, Toyota president Akio Toyoda, who will testify9 x* _$ Q0 G. e0 J; D9 U; J, c
before a separate panel on Wednesday, said he took "full
. w1 U) o$ H- y1 F) J3 O& w9 z* Q1 eresponsibility" for the uncertainty felt by Toyota owners and5 U- C/ c5 e+ W Q' p. v
offered his condolences to a San Diego, Calif., family who were
/ k& e5 b/ u v) c Ekilled in late August, reigniting interest in the problems.
: O4 ~: v' d& c"I will do everything in my power to ensure that such a
! V" N! i' n C; t* I) [1 Ltragedy never happens again," Toyoda said in prepared testimony
, S: y+ T. _6 V6 Y4 hfor Wednesday's hearing to the House Government Oversight
) L! h5 P, |3 s0 hCommittee. "My name is on every car. You have my personal
6 R- ~ H, v2 _. K9 w& [; C3 Dcommitment that Toyota will work vigorously and unceasingly to# g7 S/ f) u8 W7 b1 {( w$ M
restore the trust of our customers."
- J% r V% w& A. X/ D! `Lawmakers heard a brief, but riveting, deion from0 `9 ]0 s3 F3 ?: F: O# ^% H3 Q1 o
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
6 v: i, R4 \) G; f1 f+ }3 t- |zoomed to 100 miles per hour as she tried to get it to stop --8 C+ a: r" C4 C. [0 h
shifting to neutral, trying to throw the car into reverse and
- D2 @: o7 g, b- {+ g9 bhitting the emergency brake. Finally, her car slowed enough2 f( h8 k# r/ d) ~4 q
that she was able to pull it off the road onto the median and7 C. Y6 Q8 y6 ?. @/ d7 m
turn off the engine.
# H& Q6 ]! F2 Y* [# RFighting back tears, she described her nightmare ride of# @5 x* a; `/ V! ?; I
October 2006, calling it "a near death experience."
$ R2 F$ w) e. ]; g. c+ @6 R"After six miles, God intervened" and slowed the car, she) z# t1 u2 Q8 q, F# q6 D4 k- b
said. She added that it took a long time for Toyota to respond, H# H* v" d) ]8 U3 X
to her complaints.' j9 }6 C: X; V0 [/ q2 f
In an often contentious full day of testimony, lawmakers
4 C/ a* f5 N8 m) X' }. T1 sreturned again and again to the question of whether electronic
2 c5 Q7 r/ b- f- x: Bmalfunctions may have contributed to the speeding cars.
$ h; F0 |7 A& X: P"We are confident that no problems exist with the electric
1 v& c+ {( u5 n- Q# fthrottle control system in our vehicles," Lentz said. He cited! ]' O) h* g- H, w8 K0 Y
"fail-safe mechanisms" in the cars that were designed to shut
/ z/ w$ L: f$ E6 Aoff or reduce engine power "in the event of a system failure."
! _ M9 s, Y: X# V: E2 s, [1 yTransportation Secretary Ray LaHood told the panel in
9 g Y( |. h; ~+ s3 ], |7 l& ^prepared testimony that possible electronics problems were ~( G( [# J; B9 |
being looked into by his agency. He said the company's recalls
# z9 Z, u& J# K7 V- |, |were important steps but "we don't maintain that they answer
) _' _: M7 c |) T: ievery question."- j2 }! D9 W0 z, `7 f4 X& y
Toyota hired a consulting firm to analyze whether" s0 [8 z% f' U; j
electronic problems could cause unintended acceleration. The x4 Q w% U4 j( m/ f* y }
firm, Exponent Inc., found no link between the two. But
& o# o, V' k4 d. K, O- ~, z5 A$ Xcommittee investigators said the testing studied only a small
& P* W+ ~0 q( X! f. V+ Rnumber of vehicles$ a) T; O, R B5 I
Tracking down an electrical problem can be far more C% v. f6 I* z% t
difficult, expensive and time-consuming than finding a) p4 m/ f9 V+ q/ e( m
mechanical problem. Electrical problems can have more than one$ s' `. S* p/ n
source, and they can come from inside or outside the car.' K' \8 X, x# T9 I8 s. j) b9 q
Mechanical problems often leave clues such as physical damage,
; c1 A& L. C6 G- Wwhere electronic troubles can be hidden in software or leave no
3 t- y! q8 f! e( Otrace at all.
% h, \+ m9 V& i x/ A. bHouse investigators who reviewed Toyota's customer call
6 e) s8 K- }# ^, b! c; v/ Pdatabase found that 70 percent of the complaints of sudden
) S$ I$ y" ?9 y6 ?, u% N- U# q0 X; Cacceleration were for vehicles that are not subject to the9 m* P, i/ }/ A* @" S% U' X
recalls over floor mats or sticky pedals.( J) q# L# c, E9 j6 `2 X2 l
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
) E' i# A1 P* p" o9 psaid Toyota "misled the American public by saying that they and
) T9 A7 ?. @7 Y+ N( H- q, p1 x* Wother independent sources had thoroughly analyzed the* k& d d2 r/ V a
electronics systems and eliminated electronics as a possible4 k! W1 _" a/ Z' y6 K N2 g& c- o
cause of sudden unintended acceleration when, in fact, the only
3 ?5 Z1 r |8 ^- n2 O( [such review was a flawed study conducted by a company retained' Q; e: E" D6 j5 c. i7 }1 m
by Toyota's lawyers."
+ m1 O' x5 c" m! i8 pLentz apologized anew for the company's slow handling of. M3 c* k1 u# B. x7 q; M3 a3 q, ^
problems. "We have not lived up to the high standards our- D2 W. \" [, V0 H5 g& Y2 N {
customers and the public have come to expect from Toyota," he
/ U$ P+ \# z) Z0 u# fsaid.
+ @6 m" k" M3 C"Put simply, it has taken us too long to come to grips with
5 N& W' o( d# ca rare but serious set of safety issues, despite all of our6 W( o$ D, r1 B' g, l# |
good faith efforts," said Lentz, president and chief operating' a* F {& Z8 q) N+ d3 @. }
officer of Toyota Motor Sales USA. Inc./ W& J d1 F' @# Z5 ~( E
Separately, among hundreds of Toyota dealers lobbying* m) M! e' f0 X5 L# H) c* r
members of Congress Tuesday, there seemed to be widespread
+ z- ]3 ?! x4 ?rancor toward a federal government they view as picking on the0 N: {3 m3 N* o
automaker, at least in part because of the government's" u" Y( q' Y6 i1 h
investment of billions of dollars in General Motors and' ]7 w( _# z: e
Chrysler. [7 p6 f+ A1 Z, | l
"That's hard for me as a citizen to understand why my tax; \7 w# |, A* `5 Q, K
dollars are going in that direction," Paul Atkinson, a+ H" v8 s; {6 x7 N, x" y% V
Houston-area Toyota dealer, said at a news conference that also/ g7 j1 D, q# O( B+ f+ J
served as a pep rally for the visiting dealers. "To compete
. C L7 O/ c# M; C# Wwith the government as an individual entrepreneur is pretty
8 P; d6 \) s! D! Htough."
! V3 e% P! `7 H---
% U6 g, E- @" u6 M1 e0 jAssociated Press writers Alan Fram, Stephen Manning and Tom: m k% @; U1 r( s+ `
Raum in Washington and Tom Krisher in Detroit contributed to* |1 Q0 O2 L" `5 A6 S
this story.2 W' |0 H4 J& k$ }: s8 W& X
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-0- Feb/23/2010 21:04 GMT |
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