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丰田承认换踏板不一定能全部解决加速问题
2 ^" L; B/ c% PBy LARRY MARGASAK and KEN THOMAS
0 c3 W" e; x5 m, u6 H yWashington (AP) -- The president of Toyota's U.S.
8 x( q! z/ |7 h5 o- r" }8 q2 b1 C8 |operations acknowledged to skeptical lawmakers on Tuesday that# x, b+ b9 D3 y" v
the company's recalls of millions of its cars may "not totally"; V& G' {- ^+ M, k4 |- T1 X) y% X
solve the problem of sudden and dangerous acceleration.: }* A; E6 N9 R a
"We are vigilant and we continue to look for potential
: _6 @- V% `7 bcauses," Toyota's James Lentz told a congressional panel.
' w t1 d% C, P! n( y, `3 P3 ^However, he repeated his company's position that unexpected W3 u9 i6 `6 Y5 b
acceleration in some of the company's most popular cars and' Q, X- x X5 c6 k; l
trucks was caused by one of two problems -- misplaced floor3 y x3 L2 x+ j5 f8 f* z+ t) b/ p1 P
mats and sticking accelerator pedals." n8 |. z6 O$ e' Z) \
He insisted electronic systems connected to the gas pedal
( q- T' _5 J$ V$ C# }1 b0 fand fuel line did not contribute to the problem, drawing sharp
" H: w7 G* m% n- X# v6 U; Zcriticism from lawmakers who said such a possibility should be
5 }5 r' u3 V% L+ f. l6 Pfurther explored -- and from a tearful woman driver who could
! a# a; ?! H1 M7 E9 o* Q, f) L5 hnot stop her runaway Lexus.
# b3 v4 L8 C6 E"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 ?" V0 }( Q0 E
Tenn., said at a congressional hearing. Then she added a second
6 h/ G; |7 U/ N& h# i. v; I# ]"shame on you" directed at federal highway safety regulators.
/ t! x' r5 Q( E. s9 d( PTexas Republican Rep. Joe Barton cautioned his colleagues
0 ~3 L) A9 V5 h& H; dearly in the hearing against conducting a "witch hunt" and said, N$ L1 D0 q6 |' z
"We don't want to just assume automatically that Toyota has
5 ^+ g1 u2 I5 k U; s( qdone something wrong and has tried to cover it up." But midway
' [) S9 L3 o( d! X. vthrough Lentz's testimony, Barton said of Toyota's8 {5 v! l5 ?' [: i
investigation of the problems: "In my opinion, it's a sham."
# l( T" z) ~' pLentz said the company had not completely ruled out an
1 U9 Q% P' m+ j* g$ c, Gelectronics malfunction and was still investigating causes of( N s/ w, @9 r' w- r( B: X8 A
the sudden acceleration. Still, "We have not found a+ y$ E( ^( r. n
malfunction" in the electronics of any of the cars at issue, he
) Z: i* u* h5 r7 ?* K5 Jsaid.
' I8 e( \& E9 Q. K4 d) A% AAs to Smith's harrowing story, "I'm embarrassed for what0 W% U7 ?+ E" H) B7 c
happened," Lentz said. "I want her and her husband to feel safe
[! f4 M; U' I2 P6 n' v0 xabout driving our products," Lentz said.* r) y( i7 E' W5 R& e
Three congressional panels are investigating Toyota's* }0 f( }4 z C: b" f4 `
problems, which affect a huge number of Americans. Toyota has7 k' D: R- Z/ E# c* y
recalled some 8.5 million vehicles worldwide -- more than 6' h# W/ t! U9 w5 J6 P& E$ h
million in the United States -- since last fall because of! E4 Q/ Q$ x# r/ F5 J! L
unintended acceleration problems in multiple models and braking
: n: M6 F- m! M W2 uissues in the Prius hybrid. It is also investigating steering0 v4 t2 X* G0 R
concerns in Corollas. People with Toyotas have complained of" G; {% o- K! `" z8 \( _$ l$ C+ }8 N$ Q
their vehicles speeding out of control despite efforts to slow
, w ?6 B' `/ o0 M' adown, sometimes resulting in deadly crashes. The government has
& j& l4 B O& @* _2 Kreceived complaints of 34 deaths linked to sudden acceleration
& ]4 t# E" w: r# L( K& E& E* Pof Toyota vehicles since 2000.
( _; t5 y# L, v* r4 p2 JLentz, who choked up while discussing the death of his own, ^2 i( |- T/ b9 X# G7 z
brother more than 20 years ago in a car accident, said he
E: X/ Z5 g. q0 i% u/ g8 munderstood the pain.
* A/ L0 y: B# ]( S$ Y' f"I know what those families go through," he said.6 z: E" c3 ~& q0 x
Lentz has said in the past that he was confident Toyota's
1 I1 I* b8 G) b! T2 Xfixes on the recalled vehicles would correct the problems.7 y% K; H3 @( l( K" [$ Y
But when pressed by Energy and Commerce Committee Chairman1 ?5 R* ?5 G0 R' ^- z9 j
Henry Waxman, D-Calif., on whether the two recalls Toyota put
# s" }2 a b' h4 t8 {( pin place to deal with the issue would completely solve it,
: @& a9 K- Q* X/ D4 t0 HLentz replied: "Not totally."3 l6 s* G( t+ i) t
Still, he said chances of unintended accelerations were; B5 e- @, {0 }7 {: E
"very, very slim" once the recall was complete. Lentz also said
0 y( W( }/ b4 n* W/ |, A& ^9 }Toyota was putting in new brakes that can override the gas
8 z% s( t# y5 M) w2 ?6 cpedal on almost all of its new vehicles and a majority of its; [ N$ p2 a) M5 o0 J5 C
vehicles already on the road.
" L: O. z" h) }% R! [Meanwhile, Toyota president Akio Toyoda, who will testify
6 W% z5 |% r- k% G7 L- S( u3 F5 jbefore a separate panel on Wednesday, said he took "full
' p- h- A$ w9 h, ~1 j8 W& y yresponsibility" for the uncertainty felt by Toyota owners and
8 m! y0 `2 `* q6 N# I, |3 n3 poffered his condolences to a San Diego, Calif., family who were3 T) G7 w5 d# f2 ^. D* Q6 M0 {
killed in late August, reigniting interest in the problems.5 V. d9 b( _: d/ S
"I will do everything in my power to ensure that such a7 g: R) [) C/ n- G8 @
tragedy never happens again," Toyoda said in prepared testimony
3 ~$ C& i* b; C; k& Q8 P. X+ ~for Wednesday's hearing to the House Government Oversight) [& i/ w0 ]" k9 V _# B
Committee. "My name is on every car. You have my personal6 r r% C# D& f* ]3 s8 r( g
commitment that Toyota will work vigorously and unceasingly to4 s( @5 d- l# T; k$ C+ x3 q
restore the trust of our customers."# L, [6 T# \& p8 s4 x6 }; n
Lawmakers heard a brief, but riveting, deion from. j! Q: n; v) c/ _( C+ e& g( B% ~
Smith, the Tennessee woman whose Toyota-made Lexus suddenly; m; u- n6 I6 S1 ?
zoomed to 100 miles per hour as she tried to get it to stop --3 P! _2 H; g' q8 x4 H- A" B0 ~5 w
shifting to neutral, trying to throw the car into reverse and
b$ {6 D( {+ S9 Rhitting the emergency brake. Finally, her car slowed enough" G1 ^( Q: [) i' P' y. v
that she was able to pull it off the road onto the median and
2 c! m) n7 I# K& ~& Kturn off the engine.
1 q# I1 O' [0 y# _Fighting back tears, she described her nightmare ride of4 d$ U; l0 Q& [& j! k6 Y
October 2006, calling it "a near death experience."
P0 \! R) o( {9 s"After six miles, God intervened" and slowed the car, she
. r8 p$ W" }! c( y- v( B5 Nsaid. She added that it took a long time for Toyota to respond
% M0 a/ E, @* U* N! Yto her complaints., d- _6 y. s- `# d: B* \; M. T
In an often contentious full day of testimony, lawmakers
8 V( r) B" A0 areturned again and again to the question of whether electronic
' }' ^" v# I- o6 Umalfunctions may have contributed to the speeding cars.
" T ^ _7 w' u r"We are confident that no problems exist with the electric
9 A- b# V1 W3 W% ^- sthrottle control system in our vehicles," Lentz said. He cited
1 t/ q4 [/ y0 S, R8 _) B"fail-safe mechanisms" in the cars that were designed to shut
% h7 N3 ~% F1 [* Roff or reduce engine power "in the event of a system failure."
4 w, i1 I2 {: B: p" rTransportation Secretary Ray LaHood told the panel in
; ]; w2 S" t5 K2 H% S& Q; Jprepared testimony that possible electronics problems were
2 I) u: e0 l2 N# ~! abeing looked into by his agency. He said the company's recalls
* u2 B3 i) V1 P* twere important steps but "we don't maintain that they answer
4 ^; ~- v* [1 c+ h1 Uevery question."
* E8 b9 j8 q2 E3 tToyota hired a consulting firm to analyze whether
+ h# g+ Y5 O/ k7 I3 I, helectronic problems could cause unintended acceleration. The( A1 P8 Z8 J; d h$ o
firm, Exponent Inc., found no link between the two. But9 e5 e% Z& }6 W3 A+ {
committee investigators said the testing studied only a small: E3 [6 {- C9 b# d: H$ B! O
number of vehicles# D6 F% \" U9 y$ W4 X! z% w
Tracking down an electrical problem can be far more
7 y+ N7 _1 H# l/ \difficult, expensive and time-consuming than finding a
) w3 Q3 D% v! @, ymechanical problem. Electrical problems can have more than one6 y' |3 t2 w& C/ K! W# @- t
source, and they can come from inside or outside the car.
) \8 V) F/ S( f; V7 l/ B* R3 pMechanical problems often leave clues such as physical damage,3 i! C: }9 _0 x! A
where electronic troubles can be hidden in software or leave no
8 i( i' w O7 `. A, z8 {) [# Ttrace at all.
6 z4 P4 f. ? {House investigators who reviewed Toyota's customer call
4 Z" @ h+ o" U4 D: N* ]# Wdatabase found that 70 percent of the complaints of sudden
+ \3 \' h8 q2 h; J ?# vacceleration were for vehicles that are not subject to the" b, Z* |; c4 Y* [% v
recalls over floor mats or sticky pedals.3 G5 E- I( d) K+ r1 N
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
- M7 t8 Y( l' ]4 M6 p- I% [9 W% hsaid Toyota "misled the American public by saying that they and6 e) P0 V- `4 c. ?4 Z, S2 N1 I
other independent sources had thoroughly analyzed the+ m! ? n7 o& e4 P* o) `
electronics systems and eliminated electronics as a possible) z/ y/ R/ b2 ]- S
cause of sudden unintended acceleration when, in fact, the only
2 [" Q* Q+ Z9 P* i( Xsuch review was a flawed study conducted by a company retained, |. S% |' ~' m& a, _
by Toyota's lawyers."5 x- x2 k6 {/ Y4 [* D1 \0 c0 `. M: U
Lentz apologized anew for the company's slow handling of- \9 a/ R: p( s+ C+ B$ j, ^& ]6 m- ^
problems. "We have not lived up to the high standards our/ F# M' z, b# O2 {( S
customers and the public have come to expect from Toyota," he
: s0 W& _- r* V3 Wsaid.
* y* ?- c* W. K+ F, O"Put simply, it has taken us too long to come to grips with
7 E2 q+ |8 u6 `; I1 D0 da rare but serious set of safety issues, despite all of our2 C( w% B' Z4 x; K4 u8 c; o
good faith efforts," said Lentz, president and chief operating- M1 T# y) i, `( L' v0 r1 C0 w7 N6 @
officer of Toyota Motor Sales USA. Inc.& a K) v& O$ ]# Z: }( C! ?
Separately, among hundreds of Toyota dealers lobbying; M' n6 @ W' R5 t7 r2 t
members of Congress Tuesday, there seemed to be widespread
% a7 s8 x7 v4 Xrancor toward a federal government they view as picking on the
! P6 G4 l. R. u6 Y9 s, h6 Fautomaker, at least in part because of the government's. a6 M+ R, B0 `6 |% p" |
investment of billions of dollars in General Motors and
) [. f5 \' Z9 x+ K" ^: T7 H: J1 YChrysler.
% q0 R6 ] A6 n/ I# Z"That's hard for me as a citizen to understand why my tax
) P7 D( B( i/ T, v8 }9 P0 n' Xdollars are going in that direction," Paul Atkinson, a$ @$ N. ]9 g* J5 d$ t) \/ _
Houston-area Toyota dealer, said at a news conference that also
+ i z( j2 q( { w2 c' Sserved as a pep rally for the visiting dealers. "To compete
. E6 U( k0 \) Lwith the government as an individual entrepreneur is pretty
3 Q5 J* n/ {# y' V* O/ Ftough."+ M- R6 O2 w2 m4 W& r
---. f9 K3 L5 E+ X; E' p7 Y
Associated Press writers Alan Fram, Stephen Manning and Tom
8 F0 _/ Z6 ]; v6 U4 z' Z9 \) sRaum in Washington and Tom Krisher in Detroit contributed to
$ o5 c1 }" \/ _/ r: _/ D4 othis story.& ^5 J! a( w3 [. _) A
b# q6 r5 }0 Z' i3 C. Z. C% p
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