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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
; B, ~! \# N& \/ B" b7 o6 E7 GBy LARRY MARGASAK and KEN THOMAS
_ J& e' K h3 y3 [' u4 OWashington (AP) -- The president of Toyota's U.S.8 Q w/ U; F3 p7 f2 p( I
operations acknowledged to skeptical lawmakers on Tuesday that3 m2 B: M7 }7 b
the company's recalls of millions of its cars may "not totally"8 B& y4 X4 g& E: {: l, H
solve the problem of sudden and dangerous acceleration.
) C$ u: c/ F' W* R3 x: P"We are vigilant and we continue to look for potential: l9 T. K+ ?' v8 t$ ]
causes," Toyota's James Lentz told a congressional panel.
9 ^4 z3 v x6 I( ~/ L+ W: FHowever, he repeated his company's position that unexpected
5 D' k3 V/ W, W( Y! C% ]$ Oacceleration in some of the company's most popular cars and2 P* @. E- k; [
trucks was caused by one of two problems -- misplaced floor
3 O3 D$ ~: @# H) _mats and sticking accelerator pedals.: d8 i) B! |7 N0 Q
He insisted electronic systems connected to the gas pedal( b( B# p# ^1 O0 e, v( g3 X
and fuel line did not contribute to the problem, drawing sharp
5 G6 }* ]& K5 S) q( r2 _; Bcriticism from lawmakers who said such a possibility should be
; E5 H% k: h# Wfurther explored -- and from a tearful woman driver who could- L9 G8 m* G& W: Q# T8 M
not stop her runaway Lexus.
) l- W: E+ s4 K6 }6 Q* F# f( q5 m"Shame on you, Toyota," Rhonda Smith, of Sevierville,
2 \1 |# m6 p: @ H0 ]4 M: b) @5 _Tenn., said at a congressional hearing. Then she added a second
3 g2 m& |, K, F$ z( z2 ]( {2 y"shame on you" directed at federal highway safety regulators.0 o! S+ ]1 v! n. Q
Texas Republican Rep. Joe Barton cautioned his colleagues9 U0 z J/ i& s2 ]% N
early in the hearing against conducting a "witch hunt" and said
$ G+ M- E% W# R2 i3 o- l"We don't want to just assume automatically that Toyota has( M: P6 ?2 `. s" C m) l( T
done something wrong and has tried to cover it up." But midway4 }5 v% \. \; ^* d$ B1 P
through Lentz's testimony, Barton said of Toyota's: J: p$ S: Z5 u& i
investigation of the problems: "In my opinion, it's a sham."
' G' g/ Z: a r8 e' u8 S/ uLentz said the company had not completely ruled out an
$ ~7 I& u: l, x1 Jelectronics malfunction and was still investigating causes of
) @" v" e4 A% C9 ethe sudden acceleration. Still, "We have not found a, @/ v" m2 \4 r7 `' o8 a
malfunction" in the electronics of any of the cars at issue, he' f1 _- k1 j: D8 F
said.
1 o3 a2 v6 `" l. L+ c- s3 TAs to Smith's harrowing story, "I'm embarrassed for what
2 q' S5 X) m/ N" uhappened," Lentz said. "I want her and her husband to feel safe5 t Y1 o8 ?) \ f& d
about driving our products," Lentz said.
+ M' m( C# \, {, Y* d3 gThree congressional panels are investigating Toyota's
& z" g/ ]8 g) Cproblems, which affect a huge number of Americans. Toyota has0 {/ n) k& l! g6 ]$ T/ G& M2 m
recalled some 8.5 million vehicles worldwide -- more than 6
& T" U% Z3 Y E' [8 amillion in the United States -- since last fall because of2 U [6 d3 I4 Q. H% x, N
unintended acceleration problems in multiple models and braking
' k. g% ^3 R6 G2 o3 {( a1 \issues in the Prius hybrid. It is also investigating steering
- J, }* b( ^5 n s$ ]concerns in Corollas. People with Toyotas have complained of9 w/ `; L- G& E: r0 }' i
their vehicles speeding out of control despite efforts to slow
6 H7 S$ i6 Q9 c/ udown, sometimes resulting in deadly crashes. The government has
# p; M+ w4 F9 d* greceived complaints of 34 deaths linked to sudden acceleration
: p, F$ I7 ^% j+ Rof Toyota vehicles since 2000.+ D1 s& E4 r% {0 f" d/ i
Lentz, who choked up while discussing the death of his own% V- ?- x9 p& F2 K; k& Q: p! F
brother more than 20 years ago in a car accident, said he
' I- @' [* ^) c0 T7 @( Uunderstood the pain.( F. S) C3 N0 ~* i7 _9 z
"I know what those families go through," he said.
7 c" p: e; g' X2 A FLentz has said in the past that he was confident Toyota's
, g( J: \* c! w7 p/ Jfixes on the recalled vehicles would correct the problems.6 M6 |1 w6 G. i7 ^5 @
But when pressed by Energy and Commerce Committee Chairman9 _2 ?- S0 I3 t$ z, D: E
Henry Waxman, D-Calif., on whether the two recalls Toyota put
C* u7 i! c+ V% m$ p; xin place to deal with the issue would completely solve it,
0 o/ T9 g) Z! V B6 O g* g9 s4 PLentz replied: "Not totally."1 ]. p/ _3 l/ ?5 J' z- [
Still, he said chances of unintended accelerations were
6 d" p, B$ ^4 R4 v; i6 |3 A- {"very, very slim" once the recall was complete. Lentz also said6 ^3 X/ C+ }; B3 u' R4 y
Toyota was putting in new brakes that can override the gas! \. `4 `0 b, F& ?/ F1 H
pedal on almost all of its new vehicles and a majority of its
# x d8 x; t, Xvehicles already on the road.6 ?. j5 e. g" l
Meanwhile, Toyota president Akio Toyoda, who will testify9 t. v# |2 F5 {4 i8 I
before a separate panel on Wednesday, said he took "full
5 P6 d! R# ~' v6 T |/ ]6 _responsibility" for the uncertainty felt by Toyota owners and
- g) n2 a% a+ o$ Ooffered his condolences to a San Diego, Calif., family who were: h: |% [! K( r
killed in late August, reigniting interest in the problems.
8 ?# C$ J/ o- [2 y- j' H* O( x"I will do everything in my power to ensure that such a7 Q! |, A l' s! c9 G/ W6 J
tragedy never happens again," Toyoda said in prepared testimony
$ n, _+ {- G! M$ F! Hfor Wednesday's hearing to the House Government Oversight
; C% _; h7 e; G t9 _- w4 H/ RCommittee. "My name is on every car. You have my personal
/ `5 @& }9 Q% c+ D+ kcommitment that Toyota will work vigorously and unceasingly to
1 L1 G0 D/ x3 Q9 j6 drestore the trust of our customers."
/ {/ i& t' L3 @: C( pLawmakers heard a brief, but riveting, deion from. q P% M$ D2 S e: |3 c# P& M
Smith, the Tennessee woman whose Toyota-made Lexus suddenly0 ]) }5 Q! I$ N5 F9 q; }$ E* ?
zoomed to 100 miles per hour as she tried to get it to stop --. e, @; |+ [: g# e: r/ j6 R
shifting to neutral, trying to throw the car into reverse and
: P+ i( a0 G4 h- Jhitting the emergency brake. Finally, her car slowed enough
5 ~+ N4 }8 d9 l* n ` @& |. Q7 bthat she was able to pull it off the road onto the median and" n' x: g5 w9 P* W
turn off the engine.$ c2 u& f; Z# S) D" d7 L0 m1 p
Fighting back tears, she described her nightmare ride of/ h7 x4 E: r" W: y/ T; R) q2 x
October 2006, calling it "a near death experience."
% J! Y/ ~3 i: L1 v) N2 l7 P" Z"After six miles, God intervened" and slowed the car, she+ h& y0 s. Y! D7 M0 N4 l# M; S: F) y
said. She added that it took a long time for Toyota to respond
! ~) t- D" V. Z9 j5 Dto her complaints.: g* \: I" P9 C6 x* [
In an often contentious full day of testimony, lawmakers
9 k+ _. |6 {0 \4 O% g. g( D. b" wreturned again and again to the question of whether electronic6 g8 T3 ?2 i$ e# O( t. @, K6 G6 k% B! |
malfunctions may have contributed to the speeding cars.
( k- u$ W% R* ?! {"We are confident that no problems exist with the electric
z$ y% N$ ]1 b" I% S$ }0 Mthrottle control system in our vehicles," Lentz said. He cited3 x. o+ L0 l* `3 J
"fail-safe mechanisms" in the cars that were designed to shut7 b, i1 _ Z: Q8 U. Q) E3 k
off or reduce engine power "in the event of a system failure."
2 l- q o) j, K% F. P& wTransportation Secretary Ray LaHood told the panel in
6 D1 Q* Z: A$ ~prepared testimony that possible electronics problems were0 _" l* |) n! w
being looked into by his agency. He said the company's recalls+ K& |; W. ]: B) i
were important steps but "we don't maintain that they answer7 [' H" o8 P: Y( ?5 T( s
every question."- n4 Z) P6 p0 h% c+ @' }
Toyota hired a consulting firm to analyze whether: b3 ~" v2 m2 n* y: g% _
electronic problems could cause unintended acceleration. The W y' ~7 t0 L. A, G# j0 m3 ]
firm, Exponent Inc., found no link between the two. But" J: j6 h' R9 j U8 r1 ? x" H, @
committee investigators said the testing studied only a small) H, Q7 d2 q6 n' Q. d
number of vehicles
0 E7 q9 H3 T% A. p% |' e VTracking down an electrical problem can be far more p$ {& w" a, \, I ^% f/ W4 R
difficult, expensive and time-consuming than finding a+ Z! ~ E8 U8 H0 ~7 z. A# X6 y9 ~
mechanical problem. Electrical problems can have more than one
' k/ w% Y. i7 l' isource, and they can come from inside or outside the car.
% i1 o* U3 y/ d( ~Mechanical problems often leave clues such as physical damage,
4 {3 [' O3 b% U0 Cwhere electronic troubles can be hidden in software or leave no
7 p5 Z5 ?5 G0 I$ D* }7 l& f: Strace at all.
( P5 P1 C s- u! C7 kHouse investigators who reviewed Toyota's customer call
1 c4 S2 o. V( T0 Udatabase found that 70 percent of the complaints of sudden
* Y ^4 O2 J" s6 Sacceleration were for vehicles that are not subject to the, @# u/ S g) ]
recalls over floor mats or sticky pedals.( Z6 o& U; d6 T+ A4 H/ S0 j4 p
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,4 K' U9 F' i$ b( [. S1 U
said Toyota "misled the American public by saying that they and
# }% @# L2 A2 F# u9 Cother independent sources had thoroughly analyzed the. @# k; B" s/ k( Z% ?9 s. Y* F
electronics systems and eliminated electronics as a possible5 z+ `, y8 G5 K3 b( C% Q
cause of sudden unintended acceleration when, in fact, the only
7 H( ]$ \; [9 _( P! ^. ?+ Dsuch review was a flawed study conducted by a company retained8 o- e7 d d7 ~& R8 v
by Toyota's lawyers."0 R1 G' y3 V0 S/ \$ V
Lentz apologized anew for the company's slow handling of
5 p2 A9 l) \. @2 l9 V3 C# ~: T @6 F0 kproblems. "We have not lived up to the high standards our
% H5 n7 H3 m: y' w3 [customers and the public have come to expect from Toyota," he/ L6 u E/ q( |) U* X9 O; h
said.
! Q& F0 I- ]9 D* _# ?"Put simply, it has taken us too long to come to grips with
# ?% s6 I- S. V2 w- ba rare but serious set of safety issues, despite all of our# @0 h/ r) v1 Q0 V
good faith efforts," said Lentz, president and chief operating; l8 L, | Q0 s2 G! V1 T0 {
officer of Toyota Motor Sales USA. Inc.
9 F5 H2 o( L. h8 \1 I* M9 o1 y. j" bSeparately, among hundreds of Toyota dealers lobbying6 E) l* c1 ]0 x0 p2 A
members of Congress Tuesday, there seemed to be widespread
' h' E5 L |6 q( s: Q" v0 ? drancor toward a federal government they view as picking on the; `/ }. F! C+ V7 n
automaker, at least in part because of the government's' T& c& Y- m' J6 {
investment of billions of dollars in General Motors and+ d3 Z+ P4 Q* ?+ H! C: |4 m
Chrysler.% Z- W7 ~/ ?! t: Q( ^! G
"That's hard for me as a citizen to understand why my tax
7 f% x" P& Z6 D Y2 F2 zdollars are going in that direction," Paul Atkinson, a6 H) L0 }, b5 G) S j( y, P
Houston-area Toyota dealer, said at a news conference that also
( N/ U& ]/ k$ o0 ^0 qserved as a pep rally for the visiting dealers. "To compete
8 J* R3 G! J3 ]& X$ Awith the government as an individual entrepreneur is pretty: B' i+ n4 n7 S4 |' Y
tough."9 ~# }2 M" ]' M* [
---% F# s- J+ w9 @5 z: y
Associated Press writers Alan Fram, Stephen Manning and Tom
% |" r8 A- J! y/ ?Raum in Washington and Tom Krisher in Detroit contributed to
' R" M1 e- L" l# [this story.( x( s: Y. ~' {% A/ v/ u Y) Z! Z
3 L9 b3 _. U; ?5 s( K) F- u; x-0- Feb/23/2010 21:04 GMT |
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