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丰田承认换踏板不一定能全部解决加速问题
0 R$ J; S# Z: b' Z" A- ]# yBy LARRY MARGASAK and KEN THOMAS
5 ]' t0 n/ x$ I* h- zWashington (AP) -- The president of Toyota's U.S.$ F) b+ d6 P8 R0 Z( P3 L
operations acknowledged to skeptical lawmakers on Tuesday that
& s' j1 T k; \the company's recalls of millions of its cars may "not totally"
2 ^* [, s) I- X/ i" Usolve the problem of sudden and dangerous acceleration.+ s5 K$ p4 o* R5 T, g2 x
"We are vigilant and we continue to look for potential& ?( M# f3 J9 t. U# J
causes," Toyota's James Lentz told a congressional panel.5 Y9 P( B0 S4 M7 X
However, he repeated his company's position that unexpected
7 |6 c. W v$ a$ Z* W- m, t& Racceleration in some of the company's most popular cars and
- g+ Q4 t, V/ L6 n" xtrucks was caused by one of two problems -- misplaced floor" W$ x! A" h, m9 R
mats and sticking accelerator pedals.
4 C+ ^3 C" Z2 T( y- gHe insisted electronic systems connected to the gas pedal
, N& f9 g7 W% Kand fuel line did not contribute to the problem, drawing sharp3 T+ ?+ b& P+ ]! p u
criticism from lawmakers who said such a possibility should be3 ?7 _( W: O& m& F2 n
further explored -- and from a tearful woman driver who could
5 a8 Z! N) B% i# e2 X! p8 _ nnot stop her runaway Lexus.; T9 Y# @4 j6 D) E" ^
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
9 e6 E# x2 F! b$ S# jTenn., said at a congressional hearing. Then she added a second/ O8 r {+ U" j& n
"shame on you" directed at federal highway safety regulators.$ l: F! @( C p7 J" J
Texas Republican Rep. Joe Barton cautioned his colleagues! K ]7 a3 n) M
early in the hearing against conducting a "witch hunt" and said
! K. ]. r+ `4 v% V6 J"We don't want to just assume automatically that Toyota has. v( b% J/ A. M* K1 @' M4 K
done something wrong and has tried to cover it up." But midway
9 L2 g2 ?4 u- H' J+ vthrough Lentz's testimony, Barton said of Toyota's5 ~7 u# @; r+ a. B1 S f% `8 r
investigation of the problems: "In my opinion, it's a sham."
& y8 Z) s- n: B: ]Lentz said the company had not completely ruled out an
# Q" f% M+ O2 M6 x7 ?( ?0 Telectronics malfunction and was still investigating causes of
9 Y) T. K& {% ^7 [, i) {5 Qthe sudden acceleration. Still, "We have not found a
& ?9 ^& d4 _& kmalfunction" in the electronics of any of the cars at issue, he
# |6 c* a( ] |. I, Y3 Qsaid.
4 N2 d( N# I( }As to Smith's harrowing story, "I'm embarrassed for what
8 Q o$ c( I @0 Whappened," Lentz said. "I want her and her husband to feel safe! r7 P$ M$ q9 R' B; U
about driving our products," Lentz said.
- E7 S7 F9 W5 y1 k8 S7 M: d1 @1 ?Three congressional panels are investigating Toyota's$ @" s' G7 v& s) z
problems, which affect a huge number of Americans. Toyota has, E; t+ c+ M' J" o% u) T2 `- |; k
recalled some 8.5 million vehicles worldwide -- more than 68 q% J& E$ N J# m
million in the United States -- since last fall because of# k4 w' e. a2 }3 h
unintended acceleration problems in multiple models and braking$ X2 Y; [* h; ~
issues in the Prius hybrid. It is also investigating steering
* F$ S& d8 v% l( k: Pconcerns in Corollas. People with Toyotas have complained of
- x1 r' M( n3 O1 g$ K1 Ktheir vehicles speeding out of control despite efforts to slow
2 q+ G& D9 X, X* l$ E" G* Hdown, sometimes resulting in deadly crashes. The government has+ k) J! q0 _( G, {7 l/ g
received complaints of 34 deaths linked to sudden acceleration( M$ C9 R, t: u0 J
of Toyota vehicles since 2000.
6 r& l. m" }; }' DLentz, who choked up while discussing the death of his own
. d- K8 z1 g/ }7 ]+ {" K# hbrother more than 20 years ago in a car accident, said he6 X/ Q4 P4 b2 `" [) k* h
understood the pain.6 w( e3 F# |5 h8 L1 q
"I know what those families go through," he said.% x# w3 x' E4 p( U9 B# _: W' j
Lentz has said in the past that he was confident Toyota's6 ^% U1 h. x3 G9 }0 j+ z ^
fixes on the recalled vehicles would correct the problems.* v) ~% Z: X' X2 u3 e
But when pressed by Energy and Commerce Committee Chairman
/ E) |% h5 [" c. F% cHenry Waxman, D-Calif., on whether the two recalls Toyota put/ `# t0 R% n0 N. H# T
in place to deal with the issue would completely solve it,
5 @5 g4 B, z' Q w9 Y7 ]0 FLentz replied: "Not totally."1 u8 ]# K# c) b7 b% Y" y9 L" S
Still, he said chances of unintended accelerations were
3 d- |& W1 I7 _( B& b"very, very slim" once the recall was complete. Lentz also said6 e" e* y1 B, h
Toyota was putting in new brakes that can override the gas( ^/ X6 T8 ^+ o4 L3 e$ M/ t7 h
pedal on almost all of its new vehicles and a majority of its
) q3 L& w# q3 K( I% a2 ^vehicles already on the road.+ W' T8 K2 w" o/ y5 o _, W! F
Meanwhile, Toyota president Akio Toyoda, who will testify
2 E( U! }3 w( N; F1 m( tbefore a separate panel on Wednesday, said he took "full
. F9 X n% U8 \& l( }1 eresponsibility" for the uncertainty felt by Toyota owners and
9 ?- @( ~' d9 n+ q! K$ u# T$ ^offered his condolences to a San Diego, Calif., family who were/ P- j! T- }& O
killed in late August, reigniting interest in the problems.
3 Q; b5 i7 m/ S"I will do everything in my power to ensure that such a
! q% \2 i8 ?, f1 K- v/ Atragedy never happens again," Toyoda said in prepared testimony; @0 j" q F1 E
for Wednesday's hearing to the House Government Oversight
3 g3 \" l' C; k/ ?! OCommittee. "My name is on every car. You have my personal
, |9 r/ f% |# Gcommitment that Toyota will work vigorously and unceasingly to! R1 s4 a2 w1 i
restore the trust of our customers."6 R* Y: d$ r, z, m( U) p
Lawmakers heard a brief, but riveting, deion from
, L& d* ?) | e! ZSmith, the Tennessee woman whose Toyota-made Lexus suddenly
: R+ c6 {! a0 k& F; v: Zzoomed to 100 miles per hour as she tried to get it to stop --
7 }" o T4 z/ P# m/ g3 t: dshifting to neutral, trying to throw the car into reverse and
Z7 ?" V8 k& G% Ghitting the emergency brake. Finally, her car slowed enough1 \! Q1 j/ y9 ~/ s( H. y, W
that she was able to pull it off the road onto the median and
: p+ j, C& G9 k6 C1 v+ `turn off the engine.
# E( p0 g% f5 J8 E# y+ [2 HFighting back tears, she described her nightmare ride of& K, J7 k( |( n" F4 D
October 2006, calling it "a near death experience."
9 O5 [ x! F3 }1 ]4 E. h# r"After six miles, God intervened" and slowed the car, she9 \1 e4 U! P2 F5 U& ]
said. She added that it took a long time for Toyota to respond* W) q. K' F! g: Z
to her complaints.
8 h) F" e% T& ~7 j$ |& g0 vIn an often contentious full day of testimony, lawmakers
! x( k8 j7 R& e* \( O9 \! O, hreturned again and again to the question of whether electronic
) _; w- W* d2 \4 k- p$ dmalfunctions may have contributed to the speeding cars.
+ ^0 g4 s% t/ q1 n ?"We are confident that no problems exist with the electric! @- f: e0 \8 N9 ?6 ~
throttle control system in our vehicles," Lentz said. He cited9 l( u. G$ Y6 Z& T
"fail-safe mechanisms" in the cars that were designed to shut: ?0 Z% ~# Q( p! y! L* R7 K7 d7 G7 {
off or reduce engine power "in the event of a system failure."
1 [- |7 D% b# z* f7 `, RTransportation Secretary Ray LaHood told the panel in, K: \0 a2 Q# x/ d
prepared testimony that possible electronics problems were: M7 L5 B: `: V9 J6 Q
being looked into by his agency. He said the company's recalls1 r+ @/ D( A' h3 I# [( \
were important steps but "we don't maintain that they answer
6 K0 r2 ^4 Q, V$ T9 h7 Revery question."
" s( E3 W% n5 e/ Z, y6 z; X% Q4 CToyota hired a consulting firm to analyze whether
2 u K6 U: O3 }/ e8 Lelectronic problems could cause unintended acceleration. The4 Q n4 i5 @. B1 `: M8 }
firm, Exponent Inc., found no link between the two. But
1 c L9 Y. i/ V0 ^( ^: kcommittee investigators said the testing studied only a small1 n- l/ N4 K: Z: t( w6 m
number of vehicles
1 S& t% z1 U2 |( y. Q$ vTracking down an electrical problem can be far more! X, T: s$ E# c9 f
difficult, expensive and time-consuming than finding a
' W; J- [& j9 p* t; c, h6 R d u qmechanical problem. Electrical problems can have more than one3 R+ s" P$ w. [; J2 b4 o
source, and they can come from inside or outside the car.
$ N/ b0 n0 E) P s; e: UMechanical problems often leave clues such as physical damage,
1 F- {% |# U4 k4 p: awhere electronic troubles can be hidden in software or leave no
, R; n4 I! P7 G y0 ~! q& Ftrace at all.
4 g* ]: D5 f# `4 Z) BHouse investigators who reviewed Toyota's customer call
* s. X0 C! h0 Ddatabase found that 70 percent of the complaints of sudden% e6 c+ |! M8 e% [' X$ @' a
acceleration were for vehicles that are not subject to the
$ e+ u0 E9 }6 P$ a) K. ^recalls over floor mats or sticky pedals.1 k. R2 a6 X7 q2 e
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, S+ `# I T* K# |said Toyota "misled the American public by saying that they and- Y8 R# X; S$ t3 X& K9 V) U8 p
other independent sources had thoroughly analyzed the$ W, C6 H2 r7 p( {- L! I$ y
electronics systems and eliminated electronics as a possible* A" l" P$ n0 k/ j1 X' W5 G2 \
cause of sudden unintended acceleration when, in fact, the only
$ a7 K2 f) v c( l9 Q z6 ]% w3 usuch review was a flawed study conducted by a company retained
) |1 q* A6 @* Q5 o3 \by Toyota's lawyers."
' x9 R& B! x$ `2 \5 b# o4 h: {Lentz apologized anew for the company's slow handling of) D" j( w/ q: {: _: m
problems. "We have not lived up to the high standards our
1 O2 q: q9 H# S# c8 acustomers and the public have come to expect from Toyota," he
3 C# p7 T$ b8 Q: dsaid.: h% U: N0 F# C, Z/ T( @
"Put simply, it has taken us too long to come to grips with, i _2 F* m, d, m0 Q
a rare but serious set of safety issues, despite all of our
6 j- ]" l: X% K4 u5 v bgood faith efforts," said Lentz, president and chief operating
% h( Z/ V$ I$ @8 Pofficer of Toyota Motor Sales USA. Inc.
. y2 P' H9 w) D' iSeparately, among hundreds of Toyota dealers lobbying
7 C+ E, K$ _$ |2 B6 `+ k$ ]1 v' @members of Congress Tuesday, there seemed to be widespread3 u& I- q0 w5 [& l7 U6 s/ v$ G |
rancor toward a federal government they view as picking on the
+ l6 w/ N$ f7 d# `automaker, at least in part because of the government's/ ?* W) U0 X8 Y4 P. Q
investment of billions of dollars in General Motors and
2 h" S# p$ r/ s8 Q$ V; a4 s7 ~$ A- _Chrysler.3 z4 M- g. X% r( s8 ~# P0 V9 I) B
"That's hard for me as a citizen to understand why my tax
: V% s, p3 I, x! z( Wdollars are going in that direction," Paul Atkinson, a5 S4 W. R( y) Q! ~' @% _/ T
Houston-area Toyota dealer, said at a news conference that also
3 ]5 d/ T2 z$ _6 G+ [: Iserved as a pep rally for the visiting dealers. "To compete
1 p: G6 L' w; { b# r3 qwith the government as an individual entrepreneur is pretty
. k5 [) v, u1 k- ~tough."7 p* V/ |: T& G& ~
---
& ^* N( n8 D: C) P9 f5 ]Associated Press writers Alan Fram, Stephen Manning and Tom
$ A9 _& ~& o: [5 k' L4 \: [Raum in Washington and Tom Krisher in Detroit contributed to
+ M! v+ ^8 r* F" y/ hthis story.$ ^: u8 y& q9 W6 f
$ m" f# c2 B) {+ s W( c0 x
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