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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
* ]3 l) D& k+ h9 k' N" f$ w8 V* QBy LARRY MARGASAK and KEN THOMAS+ n) m- y+ h1 Y# ~
Washington (AP) -- The president of Toyota's U.S.1 W m: j" b# M! Y
operations acknowledged to skeptical lawmakers on Tuesday that
6 ]4 E% p @' r. S5 bthe company's recalls of millions of its cars may "not totally"
0 h, f6 I2 }4 I+ u7 Q7 `7 b: hsolve the problem of sudden and dangerous acceleration.
/ C ^4 J4 n7 A; m"We are vigilant and we continue to look for potential
4 `, a' k; l: X$ ^7 N' Scauses," Toyota's James Lentz told a congressional panel.6 R4 Q7 G* b3 a5 l, N
However, he repeated his company's position that unexpected
7 E$ t9 v L) }) w" uacceleration in some of the company's most popular cars and
h* T9 m& }# _9 M0 Btrucks was caused by one of two problems -- misplaced floor
6 p" \+ x: u6 H; u3 ~5 u# smats and sticking accelerator pedals.2 A- \/ _ c4 B3 k i
He insisted electronic systems connected to the gas pedal1 u6 ]4 n5 b* E( Z7 Z9 N4 n; f
and fuel line did not contribute to the problem, drawing sharp
; R' G6 J6 ^2 N' J b$ v' L0 Z8 \2 L Acriticism from lawmakers who said such a possibility should be% a' \& K! }4 k6 A0 m8 L
further explored -- and from a tearful woman driver who could
; R6 O A+ ~! c9 fnot stop her runaway Lexus.' {0 N7 l1 i1 g7 z# w4 v4 X5 j
"Shame on you, Toyota," Rhonda Smith, of Sevierville,5 {/ @, Y) ~ P* q/ n, u
Tenn., said at a congressional hearing. Then she added a second+ F$ |: D, M/ @
"shame on you" directed at federal highway safety regulators./ A3 Q) {- \7 W3 v; m
Texas Republican Rep. Joe Barton cautioned his colleagues
7 B; n% A3 Q/ ^early in the hearing against conducting a "witch hunt" and said) V/ m O$ Y# O$ H. h
"We don't want to just assume automatically that Toyota has4 @! j' T6 c2 O" Y) B
done something wrong and has tried to cover it up." But midway9 A' p* `, C1 {
through Lentz's testimony, Barton said of Toyota's
5 t" C+ @- O7 L8 Z% K5 Dinvestigation of the problems: "In my opinion, it's a sham."
7 \, Z2 h4 i0 m1 P* g8 MLentz said the company had not completely ruled out an1 W1 ^$ E3 z" `9 m
electronics malfunction and was still investigating causes of
8 ]2 Z i& v9 U4 p; G. B/ Jthe sudden acceleration. Still, "We have not found a
* k# T6 _9 [6 m( Dmalfunction" in the electronics of any of the cars at issue, he
: R' q# ?1 c+ L" N7 ~said.8 }1 K X g- i$ Q) Y7 z& B
As to Smith's harrowing story, "I'm embarrassed for what
4 u" o q o, k+ Dhappened," Lentz said. "I want her and her husband to feel safe. ]9 [- r: \# Y& t8 T w" L6 i6 f
about driving our products," Lentz said.7 F4 u1 B# {% m- `
Three congressional panels are investigating Toyota's4 D0 q9 A0 n9 [9 @
problems, which affect a huge number of Americans. Toyota has
0 }. v( J& G0 E4 H. K% O+ Qrecalled some 8.5 million vehicles worldwide -- more than 63 j) O B/ a' k! m7 D
million in the United States -- since last fall because of
5 \. x/ ]6 K: u8 A: e# \unintended acceleration problems in multiple models and braking6 ]" g5 k- M* H) d) m+ x
issues in the Prius hybrid. It is also investigating steering. {0 M, M' X6 L5 P4 B
concerns in Corollas. People with Toyotas have complained of. h# e( N8 |5 L$ _) s0 i
their vehicles speeding out of control despite efforts to slow. h: i% F, c t/ |, E
down, sometimes resulting in deadly crashes. The government has
2 Y8 O8 X m/ i* T3 S8 f. g1 \. ereceived complaints of 34 deaths linked to sudden acceleration
0 {4 k4 M1 e7 a5 ^2 ?" P; [of Toyota vehicles since 2000.( w' ^8 K# R" B( p8 p: [0 q" v
Lentz, who choked up while discussing the death of his own& ]; I& r, l6 J# l% F- m& K
brother more than 20 years ago in a car accident, said he
5 R! f: P$ g2 ounderstood the pain.
; [( T. _8 A; W2 F" J. S"I know what those families go through," he said.
1 E {) M# E; bLentz has said in the past that he was confident Toyota's. I1 y+ ?2 G# w6 ~! y
fixes on the recalled vehicles would correct the problems.6 G6 Q4 j+ ]0 ~$ z
But when pressed by Energy and Commerce Committee Chairman
0 R# w1 G# l% Q7 q2 Q0 h+ AHenry Waxman, D-Calif., on whether the two recalls Toyota put
. W- j$ `* J7 E" J; |7 y# Zin place to deal with the issue would completely solve it,: H2 d9 Z1 O7 w5 h) D4 s- W
Lentz replied: "Not totally."
/ y8 L) @8 L" R$ a3 d& b* OStill, he said chances of unintended accelerations were; q, y7 O6 d! r. h% F
"very, very slim" once the recall was complete. Lentz also said
0 ~; [3 J H `, r$ ~! ~Toyota was putting in new brakes that can override the gas+ ]; i3 j9 H8 P( Y [
pedal on almost all of its new vehicles and a majority of its
A& k* i* w5 b* X, w& w( bvehicles already on the road.5 [- l4 K% F; M* B( M& `+ q5 f
Meanwhile, Toyota president Akio Toyoda, who will testify
5 @$ O+ o Y& S8 Q F1 t9 s- f" Z5 Rbefore a separate panel on Wednesday, said he took "full
/ O9 ]3 z9 s$ V$ W/ gresponsibility" for the uncertainty felt by Toyota owners and
% y4 p ~2 p- D b+ b) Toffered his condolences to a San Diego, Calif., family who were' \' c# O; I! w* n9 }2 \
killed in late August, reigniting interest in the problems.
; v+ H' ^* a) z1 u% M) ?5 o S: h"I will do everything in my power to ensure that such a
9 m' I* G. X- T3 B3 ]( }7 wtragedy never happens again," Toyoda said in prepared testimony8 L. V6 q z9 b5 E$ y$ l6 U# e
for Wednesday's hearing to the House Government Oversight/ m, s7 l9 N: ~9 V: U
Committee. "My name is on every car. You have my personal
' F1 Q% }- G, a( q# U8 ?% t% zcommitment that Toyota will work vigorously and unceasingly to1 g4 v5 p9 p' H" v" C" `
restore the trust of our customers."
# B2 Q9 d v! |$ P9 h. H( t6 hLawmakers heard a brief, but riveting, deion from& A, N8 h! {4 @. T- V
Smith, the Tennessee woman whose Toyota-made Lexus suddenly: K2 y! z7 j6 O0 ]$ a
zoomed to 100 miles per hour as she tried to get it to stop --
' ?: G% b$ a% mshifting to neutral, trying to throw the car into reverse and- t2 S9 J( Q; s6 G% a
hitting the emergency brake. Finally, her car slowed enough4 m$ C) @0 \; X, b" ]- W9 S
that she was able to pull it off the road onto the median and
- v$ f9 x; S& w1 oturn off the engine.
% E, G! H4 n9 T/ V! y1 RFighting back tears, she described her nightmare ride of3 h; Q3 l/ f* Y/ t& Q, D
October 2006, calling it "a near death experience."/ f% D& v! c" y& Z) A" K
"After six miles, God intervened" and slowed the car, she; R, f/ v5 c" t K/ A% P, w( d
said. She added that it took a long time for Toyota to respond
$ {' o' M& ~2 h1 u+ q. Vto her complaints. w8 U T5 m( D- c: q: n
In an often contentious full day of testimony, lawmakers4 s. c0 R7 a/ D- R x0 m; R
returned again and again to the question of whether electronic
6 l) A* e1 w1 L/ `$ M, smalfunctions may have contributed to the speeding cars.$ q- g0 b1 P6 }' @3 l
"We are confident that no problems exist with the electric" f2 I/ _" S3 L% Q7 `2 m
throttle control system in our vehicles," Lentz said. He cited' J5 N3 r$ U7 f6 T2 e
"fail-safe mechanisms" in the cars that were designed to shut3 t7 P3 c3 P! r/ Y
off or reduce engine power "in the event of a system failure."
j/ {9 w* s$ `3 M5 t9 D1 B4 ~Transportation Secretary Ray LaHood told the panel in2 B* J1 ?6 |0 \5 w% z/ j: y9 Q
prepared testimony that possible electronics problems were
; K0 N4 ~, B9 i3 E. U! hbeing looked into by his agency. He said the company's recalls
% |* D+ w6 h# E, T4 |+ `were important steps but "we don't maintain that they answer
t r8 V3 G) u( ?every question."
) r) l+ l( h+ SToyota hired a consulting firm to analyze whether
1 t7 J( d" v0 h' Jelectronic problems could cause unintended acceleration. The
# r* l- n. t7 z/ D$ p# ^firm, Exponent Inc., found no link between the two. But
- D+ {: e: F8 u) k8 X6 |# ]committee investigators said the testing studied only a small
( |9 j5 \: e4 C! e' i' b1 ?number of vehicles, N/ D* k& _" u1 v9 l4 `1 d* \+ l
Tracking down an electrical problem can be far more
# C& U6 F( W& O& b5 tdifficult, expensive and time-consuming than finding a2 ]0 @+ _$ k; P" E2 @( t
mechanical problem. Electrical problems can have more than one) |6 _. \$ t: G0 E4 V& [0 i l2 s
source, and they can come from inside or outside the car.
7 D! v! g1 G4 O0 |5 l/ HMechanical problems often leave clues such as physical damage,6 d/ j: o* h4 _6 v$ V" [
where electronic troubles can be hidden in software or leave no
3 M8 G3 n( N3 qtrace at all.
5 `& {1 n& F$ ?& e3 [" I; MHouse investigators who reviewed Toyota's customer call* x( ~" R6 _+ a# }; N" n! X
database found that 70 percent of the complaints of sudden
# a; g1 e/ m, ?% Yacceleration were for vehicles that are not subject to the
: y7 O2 ?) j! \recalls over floor mats or sticky pedals.
* Z4 D7 I7 ^3 J8 ?! B8 CRep. Bart Stupak, D-Mich., chairman of the subcommittee,! m$ X# c: l3 K/ W: k( E& s1 h
said Toyota "misled the American public by saying that they and
5 S8 P( j0 C& [" u8 B! Mother independent sources had thoroughly analyzed the/ g) D- B& n/ p# I7 c
electronics systems and eliminated electronics as a possible/ Q2 I6 g( y: g! G* [
cause of sudden unintended acceleration when, in fact, the only
9 m6 B( z4 f* y# x. ~# i/ jsuch review was a flawed study conducted by a company retained
* L2 E& P% n7 ^+ Tby Toyota's lawyers."
, T# t7 Y- u* q) zLentz apologized anew for the company's slow handling of1 b( D2 |1 i2 A) o7 V+ Y: X$ U
problems. "We have not lived up to the high standards our
. L/ f6 \+ Z6 v5 G, Jcustomers and the public have come to expect from Toyota," he* A. R/ |; l$ y* T( C) ?7 E6 }- _
said.3 ~; {' `. r5 v: e0 U T* n
"Put simply, it has taken us too long to come to grips with
! T2 c" n8 X) q* y$ b( [' Za rare but serious set of safety issues, despite all of our
/ o& o, ]! N7 xgood faith efforts," said Lentz, president and chief operating+ ^% u3 `1 Q# @+ O$ H
officer of Toyota Motor Sales USA. Inc.
& k+ y2 p3 r9 `) W, f5 CSeparately, among hundreds of Toyota dealers lobbying0 n$ ~( | d6 m- O$ k
members of Congress Tuesday, there seemed to be widespread
: E6 Y1 Q# u' C& Francor toward a federal government they view as picking on the5 \, T) o- O- \" w1 `- z& \
automaker, at least in part because of the government's
% I0 k6 `. d1 L9 g" K2 U1 tinvestment of billions of dollars in General Motors and
7 U D- M# Y6 I1 IChrysler.& ?& e @+ n! [0 U- Y/ z
"That's hard for me as a citizen to understand why my tax( U4 o3 Z' C/ k
dollars are going in that direction," Paul Atkinson, a
6 a1 F J; t8 {7 l4 g& Y' JHouston-area Toyota dealer, said at a news conference that also E( v; b) m0 T/ W* ]5 ]
served as a pep rally for the visiting dealers. "To compete
) M) F* b4 w2 j. u9 A0 r; _with the government as an individual entrepreneur is pretty
( Z# }* U$ B; M1 }tough."% p7 |! k4 j+ m' u
---
& ?3 K) `4 `! _Associated Press writers Alan Fram, Stephen Manning and Tom, k5 ?' j# @; `* V0 x" R+ B: @
Raum in Washington and Tom Krisher in Detroit contributed to) i& r# p: v6 S5 J
this story.% }" a9 U1 X. r0 s- m: k9 D3 i
& I' K7 ^, S4 T1 s u E) y# ^+ }% R-0- Feb/23/2010 21:04 GMT |
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