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丰田承认换踏板不一定能全部解决加速问题
. A2 N7 ?( d$ N% T* C, jBy LARRY MARGASAK and KEN THOMAS/ q% Y8 |: W1 g1 C3 \* f
Washington (AP) -- The president of Toyota's U.S.
/ m9 S6 m0 J* i; loperations acknowledged to skeptical lawmakers on Tuesday that
/ b, M0 g) L0 lthe company's recalls of millions of its cars may "not totally". q4 T; T" [9 r; O! e
solve the problem of sudden and dangerous acceleration.1 _. O9 f5 J. R0 M* @. N
"We are vigilant and we continue to look for potential
2 w8 p- f7 ]% @) i0 ]+ w ]causes," Toyota's James Lentz told a congressional panel.% ?2 u3 Y; W3 E0 j. v! }! n
However, he repeated his company's position that unexpected* s/ Z- j$ |7 C+ w9 }) a, C! z; @
acceleration in some of the company's most popular cars and
9 H$ q$ q# t4 {. l" b# E$ x2 Htrucks was caused by one of two problems -- misplaced floor
* z8 Q2 I) D* F- L. ~4 \ mmats and sticking accelerator pedals.
" ]7 W$ y* |# i( W2 N4 NHe insisted electronic systems connected to the gas pedal) E4 i+ z& {8 ?/ F: x
and fuel line did not contribute to the problem, drawing sharp
S1 k, b: W) K# k, H! ~' R0 hcriticism from lawmakers who said such a possibility should be* \) j) c; W& h! W* f& j3 m
further explored -- and from a tearful woman driver who could8 r. t4 J# q* f/ v; g6 \
not stop her runaway Lexus.
" I) o9 t; A {$ P8 q5 X"Shame on you, Toyota," Rhonda Smith, of Sevierville,9 ]3 A S/ f( O7 C. ~/ v
Tenn., said at a congressional hearing. Then she added a second g8 K" R; G, E. N
"shame on you" directed at federal highway safety regulators.
: x/ o9 Y1 x( tTexas Republican Rep. Joe Barton cautioned his colleagues
' E# w |2 l2 Wearly in the hearing against conducting a "witch hunt" and said
! E b& N6 Q6 h5 |9 G8 f& p+ t"We don't want to just assume automatically that Toyota has
: `- X" w2 @6 J8 ]done something wrong and has tried to cover it up." But midway" ^' c5 W' u2 o
through Lentz's testimony, Barton said of Toyota's
! l0 ^/ S5 U rinvestigation of the problems: "In my opinion, it's a sham."
! G! d9 l" e8 A% `$ B# iLentz said the company had not completely ruled out an8 Q+ I Q Y* x2 Z& P( ^7 v) X, P
electronics malfunction and was still investigating causes of7 x5 A) M; ~3 h
the sudden acceleration. Still, "We have not found a
* a) t! M- @; Q6 ^% b5 L- f O pmalfunction" in the electronics of any of the cars at issue, he8 N. \6 V4 e5 {" I7 y
said.
9 s$ S; I, H# V+ `4 `' xAs to Smith's harrowing story, "I'm embarrassed for what
9 g- B9 |* y2 \4 n( X0 @happened," Lentz said. "I want her and her husband to feel safe. r1 m1 C: v5 ^2 J/ p }
about driving our products," Lentz said.+ B- X* p! T! [: k1 ]: y7 ~
Three congressional panels are investigating Toyota's6 r1 f: L# x" f/ p3 R- P/ s
problems, which affect a huge number of Americans. Toyota has9 V) p& I8 c$ `& b% g6 F4 @# n# I
recalled some 8.5 million vehicles worldwide -- more than 6- H; w. f+ e0 q
million in the United States -- since last fall because of
+ c( s" i7 ^4 O8 i! Punintended acceleration problems in multiple models and braking& `; V" s) o! ?; r2 H5 V- `3 Y7 q
issues in the Prius hybrid. It is also investigating steering
) c2 h! g! Y* }& `3 \5 S) c' J: ]concerns in Corollas. People with Toyotas have complained of
* J" h- V/ G* [! T8 e# G3 [their vehicles speeding out of control despite efforts to slow; a( R d: `. Y9 n. ~ D* [
down, sometimes resulting in deadly crashes. The government has& `+ ?9 m( \3 O, s8 a& [4 E9 f
received complaints of 34 deaths linked to sudden acceleration. ?# g( Y. [$ M- b
of Toyota vehicles since 2000.. U, h. e8 F- ^8 d: k
Lentz, who choked up while discussing the death of his own5 i$ \7 b1 _* \" z
brother more than 20 years ago in a car accident, said he
1 E; ^: W; G0 R8 o Hunderstood the pain.8 v3 M4 {4 T; N0 l: F7 b+ P; e
"I know what those families go through," he said.' l d* E+ u0 a% c, u- B/ A# f( a2 a
Lentz has said in the past that he was confident Toyota's
4 M/ t6 x" V# K% C3 V( wfixes on the recalled vehicles would correct the problems.
! f, C, Q0 Y5 Q6 ^But when pressed by Energy and Commerce Committee Chairman$ f! T @2 M6 O! a: q
Henry Waxman, D-Calif., on whether the two recalls Toyota put5 [. J3 i3 e1 j4 e: n
in place to deal with the issue would completely solve it,3 j! I/ b. t8 k/ z6 B
Lentz replied: "Not totally."2 G- Z$ m& A! G2 o7 K. J6 g
Still, he said chances of unintended accelerations were
9 h3 l: W5 I; p8 q$ m) {9 I"very, very slim" once the recall was complete. Lentz also said
: K) B( [, F xToyota was putting in new brakes that can override the gas l& P1 [/ [6 w; R( x" R" ?$ [
pedal on almost all of its new vehicles and a majority of its- u) q* B3 Y" d" ]- }: `
vehicles already on the road.
) ]% y/ k2 q4 Z" X' n* o. }0 uMeanwhile, Toyota president Akio Toyoda, who will testify% E5 G- D5 T# ^& t+ h {; n/ Z
before a separate panel on Wednesday, said he took "full7 T& J0 j; m9 E+ {* P( V
responsibility" for the uncertainty felt by Toyota owners and
6 T0 H' o# }5 A+ S9 C8 @offered his condolences to a San Diego, Calif., family who were
0 _/ H1 f2 l& l' N, W" r, d- a5 Q0 ekilled in late August, reigniting interest in the problems.9 w# k! o9 ^' h% F$ F' k7 Q
"I will do everything in my power to ensure that such a
( S4 p+ F c+ X/ l9 v2 Q/ @$ ? R. H' ntragedy never happens again," Toyoda said in prepared testimony
' @; _% m/ `2 g5 F* a7 `8 E: _for Wednesday's hearing to the House Government Oversight5 S- [9 @( r" x J R% ]: R+ V2 Y
Committee. "My name is on every car. You have my personal
8 T! V# U$ U3 ]5 m$ ^commitment that Toyota will work vigorously and unceasingly to
! H4 F5 j: k& t0 \0 srestore the trust of our customers."
- i1 B+ t7 X: j, W0 y( B @- ]Lawmakers heard a brief, but riveting, deion from
, R2 i; h! _5 _6 c! YSmith, the Tennessee woman whose Toyota-made Lexus suddenly/ ?/ ]6 u4 ~/ k3 V' x
zoomed to 100 miles per hour as she tried to get it to stop --
A) x' p- p$ w* [ a+ r+ Vshifting to neutral, trying to throw the car into reverse and! V6 W& T0 ^. G5 r7 L! \
hitting the emergency brake. Finally, her car slowed enough
" i) D* m4 ~8 T7 B4 Z% T% hthat she was able to pull it off the road onto the median and. C* ^" e7 y0 l5 O0 v
turn off the engine.: ]) e& _) t; q1 }
Fighting back tears, she described her nightmare ride of
# S: t6 T- Z2 [$ [( {+ DOctober 2006, calling it "a near death experience."" `: Z! C$ Q3 ~0 E* ]) p+ ~5 u
"After six miles, God intervened" and slowed the car, she
" `/ ?3 u' { psaid. She added that it took a long time for Toyota to respond
3 z j& h+ ?; t- x- Kto her complaints.
& z @; g7 U' JIn an often contentious full day of testimony, lawmakers: c* C$ X4 V6 D7 z t R6 N
returned again and again to the question of whether electronic
: `+ P" K5 \3 @/ p% M; }* ]malfunctions may have contributed to the speeding cars.
3 u- z6 J: a% w# t"We are confident that no problems exist with the electric/ I) V8 J* L$ d3 S$ r, O" [
throttle control system in our vehicles," Lentz said. He cited
/ Z1 y* R7 q$ K; m* o# R3 X"fail-safe mechanisms" in the cars that were designed to shut
0 Z3 s/ ~- R% X' g {- M( c% qoff or reduce engine power "in the event of a system failure."" g1 [& ~* {9 ?" p6 }0 o
Transportation Secretary Ray LaHood told the panel in2 s( U3 i* L) X2 l; U
prepared testimony that possible electronics problems were0 p0 U" k( C' r1 ?/ i
being looked into by his agency. He said the company's recalls. G8 H/ @7 X3 P6 `& x# T
were important steps but "we don't maintain that they answer
, t8 [0 a2 Y5 Mevery question."" b: ?* m- _) Y3 G/ Q
Toyota hired a consulting firm to analyze whether! P5 ^6 j: D7 K2 g8 a }
electronic problems could cause unintended acceleration. The C, X% }2 [0 U% x
firm, Exponent Inc., found no link between the two. But
7 T; b8 B+ Y1 M' Q# d& ucommittee investigators said the testing studied only a small
, g! \0 z- w9 v" o3 H( E% {number of vehicles- N7 |8 v2 l8 m) }- i
Tracking down an electrical problem can be far more; b" h$ J- G7 j0 g
difficult, expensive and time-consuming than finding a6 H$ E1 ~* z/ \; \1 H0 L
mechanical problem. Electrical problems can have more than one( Y6 q6 R$ p* i$ c
source, and they can come from inside or outside the car.
2 e6 r; c0 h5 xMechanical problems often leave clues such as physical damage,
+ ~! Z8 g. ~. A% P" Xwhere electronic troubles can be hidden in software or leave no0 ^$ Y/ M- \2 U: z- O
trace at all.
4 {& m$ l1 F' o' Y1 X1 j, }2 }House investigators who reviewed Toyota's customer call: a" {8 \6 j! j. y1 X. a
database found that 70 percent of the complaints of sudden
' _/ x; B6 ]$ O: K/ i racceleration were for vehicles that are not subject to the% [" k& V- X& r' R# i& t
recalls over floor mats or sticky pedals.
8 S" I& m* \ A# [2 L) ORep. Bart Stupak, D-Mich., chairman of the subcommittee,, |4 f% H1 \1 R. \# O
said Toyota "misled the American public by saying that they and
* X' Q `# z6 `+ G! Iother independent sources had thoroughly analyzed the
t8 _ v% ~1 gelectronics systems and eliminated electronics as a possible2 B( [3 J5 q, C4 d
cause of sudden unintended acceleration when, in fact, the only
& d' Q3 J/ i' u: ysuch review was a flawed study conducted by a company retained/ a' E: u: B) o( B( `: ~
by Toyota's lawyers."
+ G4 v$ J" x4 e& X. {Lentz apologized anew for the company's slow handling of6 C- U1 d# Y0 {; O6 p; A
problems. "We have not lived up to the high standards our( e/ I1 H/ ~9 s! A+ \% S: _+ v
customers and the public have come to expect from Toyota," he
% N* x, a7 ~3 D8 G! p* \said.+ i; Z/ n2 Q& k8 ?2 ~* `) b" s
"Put simply, it has taken us too long to come to grips with
( I; R; T$ J! v; o" G' ha rare but serious set of safety issues, despite all of our
% k+ f' g7 U8 ?' F% K( U% @good faith efforts," said Lentz, president and chief operating
: \3 g5 v! Z# s/ u% Bofficer of Toyota Motor Sales USA. Inc.% @0 b7 O9 j# w* W$ e
Separately, among hundreds of Toyota dealers lobbying
9 X6 p% p4 N5 R8 U) r7 Ymembers of Congress Tuesday, there seemed to be widespread
2 c( D+ t4 Y$ r2 ~, drancor toward a federal government they view as picking on the
7 K; E5 C& M5 W, y/ z5 Q/ \automaker, at least in part because of the government's
6 l) ^- m/ e) }, v4 uinvestment of billions of dollars in General Motors and v. e/ l8 j7 h% o# a- k
Chrysler.
5 V0 z( c/ u. G8 t2 R7 h5 s& b4 h0 S"That's hard for me as a citizen to understand why my tax: T& l6 P6 {( X$ |3 B+ u6 M0 K2 p
dollars are going in that direction," Paul Atkinson, a# m8 H- n( G: L! |% n
Houston-area Toyota dealer, said at a news conference that also( ~1 [( s3 {* Z5 U8 d! |# `
served as a pep rally for the visiting dealers. "To compete" j. `0 I" E6 x; x
with the government as an individual entrepreneur is pretty/ d/ d% m$ s6 |% }
tough."# w1 s7 x( X4 n: x" j; C4 z
---8 H2 ~8 {4 v! M! Q
Associated Press writers Alan Fram, Stephen Manning and Tom
# }; b1 l' U& ERaum in Washington and Tom Krisher in Detroit contributed to" k, A' |, w/ \6 D
this story.
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4 z! H! b( n- K3 }5 Q! ^( ^-0- Feb/23/2010 21:04 GMT |
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