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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
0 E! k4 V V$ r& g- o2 [6 T+ rBy LARRY MARGASAK and KEN THOMAS
, U. s0 J4 h, X( H+ {Washington (AP) -- The president of Toyota's U.S.7 h' Y6 E9 Q, z4 B9 m5 i
operations acknowledged to skeptical lawmakers on Tuesday that
) i* ^1 Y. u! J4 L3 o1 U! kthe company's recalls of millions of its cars may "not totally"; i7 S, j" M+ u* \& h
solve the problem of sudden and dangerous acceleration.. W, \6 I1 L# W. U) j
"We are vigilant and we continue to look for potential
4 [+ r' D' {& g- Y% Pcauses," Toyota's James Lentz told a congressional panel.
4 D7 X( V! `2 I A0 n* nHowever, he repeated his company's position that unexpected6 m% j4 ~! A5 S
acceleration in some of the company's most popular cars and4 f. s; j$ S# X$ ~- e1 h2 j
trucks was caused by one of two problems -- misplaced floor. j8 }3 ^! ^4 j7 X; A
mats and sticking accelerator pedals.
$ O' O4 K) r9 ^% tHe insisted electronic systems connected to the gas pedal, I( }" ~6 C' M
and fuel line did not contribute to the problem, drawing sharp
% i8 d6 R' Y3 L' \/ |$ z" ]criticism from lawmakers who said such a possibility should be
( L- ^+ R0 B$ s4 p& Bfurther explored -- and from a tearful woman driver who could1 A) Z3 r" M% x
not stop her runaway Lexus.
- {# Y6 S9 `* i4 B* L% {: D"Shame on you, Toyota," Rhonda Smith, of Sevierville,$ Q+ `, Y2 z; x1 Y/ @& u
Tenn., said at a congressional hearing. Then she added a second
; i8 B. U" K& C6 M) i"shame on you" directed at federal highway safety regulators.2 J* i7 M1 ?1 x# m% e/ W0 K
Texas Republican Rep. Joe Barton cautioned his colleagues
$ r7 r6 ^) E- _/ gearly in the hearing against conducting a "witch hunt" and said$ _. g" d! G8 J6 M4 D
"We don't want to just assume automatically that Toyota has
5 z2 N5 u: A, j) |4 hdone something wrong and has tried to cover it up." But midway3 N2 u% T0 K8 U, @
through Lentz's testimony, Barton said of Toyota's
3 k1 Z4 `3 [) N. Xinvestigation of the problems: "In my opinion, it's a sham."
+ c5 ?. `& r7 ]Lentz said the company had not completely ruled out an2 @/ g& u/ n2 D& W
electronics malfunction and was still investigating causes of
/ t" o7 l8 j$ z+ W G1 M ~the sudden acceleration. Still, "We have not found a6 J' F' J! h# n J6 Z6 L
malfunction" in the electronics of any of the cars at issue, he5 Q. P7 g2 U" f! A( C
said.
% r! P) x4 o% ^7 ZAs to Smith's harrowing story, "I'm embarrassed for what4 }( t& O1 a x) s) }' s
happened," Lentz said. "I want her and her husband to feel safe
( N- @ _3 p" {about driving our products," Lentz said.. d5 l' l2 ~! N8 z% s
Three congressional panels are investigating Toyota's Z0 d; L7 t# }. ^
problems, which affect a huge number of Americans. Toyota has
7 n W L7 f, c" c/ `* }4 P6 \/ rrecalled some 8.5 million vehicles worldwide -- more than 6 Z* U$ ?1 O- S8 E+ @* S( o- S8 c
million in the United States -- since last fall because of
E" D% k; `2 r; Y; X2 }0 cunintended acceleration problems in multiple models and braking( R1 z( p2 ^8 B, T; x
issues in the Prius hybrid. It is also investigating steering
+ p4 ?/ f3 h: L0 `concerns in Corollas. People with Toyotas have complained of% L; Z& E2 B# g5 h2 {/ y1 h
their vehicles speeding out of control despite efforts to slow
) B) i7 z" _3 n2 O5 q/ Xdown, sometimes resulting in deadly crashes. The government has
# h% \7 p* E7 Y& B' I U. t+ preceived complaints of 34 deaths linked to sudden acceleration
8 o4 Z/ ]+ v) K6 `1 ]of Toyota vehicles since 2000.
2 G" z% B0 M5 qLentz, who choked up while discussing the death of his own$ ?. ]; ?8 t u$ d, c- C
brother more than 20 years ago in a car accident, said he
$ C& P( k- C3 funderstood the pain.3 \9 _' l( a1 F3 Y% k
"I know what those families go through," he said.
$ E; Y8 e' o. S/ Z2 p& K8 j; mLentz has said in the past that he was confident Toyota's
5 o3 W8 F( ]- `6 Z6 i1 Efixes on the recalled vehicles would correct the problems.
6 }- x6 x6 \2 _% r$ FBut when pressed by Energy and Commerce Committee Chairman
# n0 j7 ^8 S& PHenry Waxman, D-Calif., on whether the two recalls Toyota put$ ]/ v8 d% L A
in place to deal with the issue would completely solve it,$ s; x' A8 O/ j. P, A
Lentz replied: "Not totally."6 h5 x9 I+ F! c! f6 L, P
Still, he said chances of unintended accelerations were' C' w7 p6 c( L" w1 }
"very, very slim" once the recall was complete. Lentz also said
$ |' ]0 h% K$ b) i0 Q% S' |+ EToyota was putting in new brakes that can override the gas( {* H. `# z# C3 o3 ]& ?0 Z$ S
pedal on almost all of its new vehicles and a majority of its6 `( y* H5 Y! K3 a& s4 D+ l
vehicles already on the road., K: Y* u' T% `! n" L) i9 m* d1 c, \+ m
Meanwhile, Toyota president Akio Toyoda, who will testify: q( H- b" c# t: I* T$ J
before a separate panel on Wednesday, said he took "full1 L+ I0 }; }: b4 ?
responsibility" for the uncertainty felt by Toyota owners and
6 m, E, F; {) ?5 r1 `offered his condolences to a San Diego, Calif., family who were B4 \! U* e; @! `( F
killed in late August, reigniting interest in the problems.0 D- a0 _+ T0 u
"I will do everything in my power to ensure that such a+ t" d" L: w* i7 ~- H4 }' a
tragedy never happens again," Toyoda said in prepared testimony. v0 o$ h2 g1 I: i- n' r3 k# ~
for Wednesday's hearing to the House Government Oversight
+ V1 |. g) F- G mCommittee. "My name is on every car. You have my personal
. ~8 V- h% w3 Y0 @commitment that Toyota will work vigorously and unceasingly to
. Q$ x8 R. a0 K7 crestore the trust of our customers."& T# j* E. ~' A; S1 @# d! Y
Lawmakers heard a brief, but riveting, deion from
- C- E/ o( W- E3 Q4 s- ]8 pSmith, the Tennessee woman whose Toyota-made Lexus suddenly: x6 j1 ^; U, u2 T
zoomed to 100 miles per hour as she tried to get it to stop --
( D+ w9 u; L' k+ N0 R+ nshifting to neutral, trying to throw the car into reverse and$ s( |. B, {( }" w# d9 t5 ]- Z
hitting the emergency brake. Finally, her car slowed enough
# S3 A- {* d5 g |% \1 kthat she was able to pull it off the road onto the median and
7 `8 d: u& h: Mturn off the engine.0 Z2 y3 T* X2 c; S
Fighting back tears, she described her nightmare ride of
; e. S/ z8 T% m" hOctober 2006, calling it "a near death experience.") O# s& e! V1 N$ r& U5 N$ l# b
"After six miles, God intervened" and slowed the car, she G9 Y' b& f3 e, C
said. She added that it took a long time for Toyota to respond8 Z$ w1 x `/ N; {' A" J6 Z
to her complaints.; X: @- b' G! A f) R4 ^ b! `/ y
In an often contentious full day of testimony, lawmakers
9 {3 k5 o- J, Y# p; [/ \returned again and again to the question of whether electronic
$ U5 q1 }5 f8 ~malfunctions may have contributed to the speeding cars.
8 f% c4 B8 ^( V"We are confident that no problems exist with the electric6 ?6 u# v3 ?( P9 M
throttle control system in our vehicles," Lentz said. He cited
8 _0 `" S7 p8 n! n2 C) `; B! i7 r% `"fail-safe mechanisms" in the cars that were designed to shut3 Z0 R; J1 ~6 u* ], M N
off or reduce engine power "in the event of a system failure."
1 g* k) W+ A! |. \1 U6 VTransportation Secretary Ray LaHood told the panel in; @. U. l: r# Y6 v4 s# u2 l1 A
prepared testimony that possible electronics problems were
a3 o9 N7 Z( e) z( hbeing looked into by his agency. He said the company's recalls
' J9 A3 {2 @" N0 [/ ~were important steps but "we don't maintain that they answer
* o+ r# Z' a0 `9 F- P9 |every question."' ]$ ~/ U: q+ G7 F3 H0 D9 @; ?
Toyota hired a consulting firm to analyze whether
1 V* P( a. _! H$ H% q1 belectronic problems could cause unintended acceleration. The3 s4 }7 D1 D n- O. w% v
firm, Exponent Inc., found no link between the two. But7 I0 F/ `* _1 u1 ~$ ^; b9 D3 w
committee investigators said the testing studied only a small: G4 n# x& w G+ o# }4 \
number of vehicles
: w* V* H; j$ i! @4 ~$ ETracking down an electrical problem can be far more Y4 P! W# M4 t: D
difficult, expensive and time-consuming than finding a6 v1 }9 D4 K) r
mechanical problem. Electrical problems can have more than one7 Z k7 Z& A: e, F
source, and they can come from inside or outside the car.
7 j0 ]+ m& N. o: C' P2 LMechanical problems often leave clues such as physical damage,; B/ Y7 d ~, q
where electronic troubles can be hidden in software or leave no) m: y6 N1 E$ }9 Q" c
trace at all./ C5 j4 c/ m& g
House investigators who reviewed Toyota's customer call, w( P3 o0 o- b" S
database found that 70 percent of the complaints of sudden' f5 x: j0 m% x" C
acceleration were for vehicles that are not subject to the
$ D% G4 V/ K. q( w0 @) H" V. \recalls over floor mats or sticky pedals.
* u! D9 w# ?1 U8 p2 }; l- R+ l/ lRep. Bart Stupak, D-Mich., chairman of the subcommittee,
( A- [2 w7 a" R7 w$ e( x' R+ Psaid Toyota "misled the American public by saying that they and' Z: f2 \2 ]" R+ M; N4 w
other independent sources had thoroughly analyzed the2 x8 y5 P' N1 b
electronics systems and eliminated electronics as a possible; h0 B! B( q$ \8 C; X8 K+ {' E: L3 |
cause of sudden unintended acceleration when, in fact, the only( q8 ] M' n% |$ a3 [ {# {
such review was a flawed study conducted by a company retained
: T8 d& h& B4 c% G5 K2 g+ Hby Toyota's lawyers."
6 E3 v% U C. P8 D3 f) dLentz apologized anew for the company's slow handling of
Q0 A2 P3 k! Eproblems. "We have not lived up to the high standards our
; @; ^! _3 `; o N: Dcustomers and the public have come to expect from Toyota," he7 s$ e, K! L; T! o! G
said.: H# J( [, K0 A, z+ {" }4 @5 b
"Put simply, it has taken us too long to come to grips with9 e" ~7 c+ a2 Y( x3 H0 K+ p
a rare but serious set of safety issues, despite all of our
: C% Q: n) C- Dgood faith efforts," said Lentz, president and chief operating
7 l; |/ f: w! ^/ t1 i: e! oofficer of Toyota Motor Sales USA. Inc.; }) n( Y+ H6 ^
Separately, among hundreds of Toyota dealers lobbying
6 \9 e2 H4 i k a$ E0 h3 x# \7 vmembers of Congress Tuesday, there seemed to be widespread
1 ^3 j5 |7 Z7 Y" @rancor toward a federal government they view as picking on the
( Q5 R d9 J! D I9 Q2 Y! @. uautomaker, at least in part because of the government's
, X# I, g( ?& ]2 m9 `! tinvestment of billions of dollars in General Motors and
( x4 l1 W+ Z" N% M2 Z0 N- V2 |8 UChrysler.
6 n& L' Y v" z3 I5 x"That's hard for me as a citizen to understand why my tax. i: m, w6 U1 _% _: z! R7 }
dollars are going in that direction," Paul Atkinson, a2 {8 F- a6 r0 r3 ~4 y
Houston-area Toyota dealer, said at a news conference that also, N. q! z. R5 j g0 e9 q" E' q+ I
served as a pep rally for the visiting dealers. "To compete
, c2 y1 |: L. H3 p) D& Swith the government as an individual entrepreneur is pretty
; I, g6 V) V* B3 _* d/ F+ f6 ]; dtough."
5 h0 a+ i, j1 H; Y4 S& \, q$ b- _---
+ Q0 S' U S0 f3 T4 YAssociated Press writers Alan Fram, Stephen Manning and Tom
0 B. ?% x' `/ lRaum in Washington and Tom Krisher in Detroit contributed to
3 _# ?: v4 A% U2 z r6 a; |this story.
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-0- Feb/23/2010 21:04 GMT |
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