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丰田承认换踏板不一定能全部解决加速问题
0 h$ }/ U: O- c5 N0 s3 ^By LARRY MARGASAK and KEN THOMAS
, J* A( B+ ~" ?" aWashington (AP) -- The president of Toyota's U.S.4 e' L6 l- C2 X3 E- P
operations acknowledged to skeptical lawmakers on Tuesday that
: r6 ?" w9 M% r; Bthe company's recalls of millions of its cars may "not totally"
: X# d7 f6 s d9 n5 e3 Wsolve the problem of sudden and dangerous acceleration./ W: u/ r G+ r
"We are vigilant and we continue to look for potential
( A, r1 M8 U% Y. I* o! lcauses," Toyota's James Lentz told a congressional panel.; b2 T7 `$ v7 G7 O, y* p6 |
However, he repeated his company's position that unexpected
/ @: L- `+ ]" \2 B; Pacceleration in some of the company's most popular cars and2 y3 q! v7 v8 T8 d
trucks was caused by one of two problems -- misplaced floor$ ?! T* d$ O' U; f- u
mats and sticking accelerator pedals.
. a) y' _: a% PHe insisted electronic systems connected to the gas pedal8 Y' G6 H/ K( t6 E Q) T' h
and fuel line did not contribute to the problem, drawing sharp
) b% O0 h+ V' ~* L1 I1 {3 Xcriticism from lawmakers who said such a possibility should be9 A9 s+ \2 r* O1 s3 C
further explored -- and from a tearful woman driver who could
/ Y7 o# v( b3 t' ^& ?/ Z7 s9 D" B$ anot stop her runaway Lexus.
; m- V/ c8 C+ }$ z' O"Shame on you, Toyota," Rhonda Smith, of Sevierville,
+ I5 s ?( A( K; ~Tenn., said at a congressional hearing. Then she added a second
/ _& g5 E+ g8 p, f, u"shame on you" directed at federal highway safety regulators.9 v7 i+ w2 p) }: U; O6 G
Texas Republican Rep. Joe Barton cautioned his colleagues
5 |# s8 I# [7 B# @0 E+ Y* ]early in the hearing against conducting a "witch hunt" and said! ^. @8 u8 }) ]# I- y
"We don't want to just assume automatically that Toyota has
0 I; {( T- t3 d9 S$ H( c _done something wrong and has tried to cover it up." But midway
/ B, r: P2 z# k. x' c+ Othrough Lentz's testimony, Barton said of Toyota's
8 ~5 i0 _' @- r) _' E9 linvestigation of the problems: "In my opinion, it's a sham."- J* K0 e& E1 n
Lentz said the company had not completely ruled out an
/ J; @$ F& i- yelectronics malfunction and was still investigating causes of- l0 R2 J' J7 {8 c2 `
the sudden acceleration. Still, "We have not found a
9 t! m9 X) y) S* g( \malfunction" in the electronics of any of the cars at issue, he
9 s& u" a f+ P( }% dsaid.
7 @& Y2 o4 B: ^+ WAs to Smith's harrowing story, "I'm embarrassed for what& V% v3 S! Q2 H5 S6 X; P
happened," Lentz said. "I want her and her husband to feel safe
5 ]; h7 U9 O' Fabout driving our products," Lentz said.' ?7 ]5 x6 @. N O4 I
Three congressional panels are investigating Toyota's, I+ M( ^! U; \( v! @6 @9 R
problems, which affect a huge number of Americans. Toyota has
1 H5 [% }% G0 H: i# u% yrecalled some 8.5 million vehicles worldwide -- more than 6
) C8 z1 A* C3 g& Vmillion in the United States -- since last fall because of1 U* B' w4 f) Z7 K% |6 Q
unintended acceleration problems in multiple models and braking
- [% F' L3 i$ h) P, S4 i" D3 B; `issues in the Prius hybrid. It is also investigating steering
' Q, q! F" A$ A `% [- O6 |concerns in Corollas. People with Toyotas have complained of
# a4 M6 t- c0 ktheir vehicles speeding out of control despite efforts to slow
6 @% U2 q' i$ W1 m" c' tdown, sometimes resulting in deadly crashes. The government has
2 U9 c& [- u9 D" w- ?received complaints of 34 deaths linked to sudden acceleration4 v3 T0 x! ?, i- N; Q* R
of Toyota vehicles since 2000.
- K5 ?5 V4 O+ N, n. tLentz, who choked up while discussing the death of his own
, e! @' h( J* C: @- G: tbrother more than 20 years ago in a car accident, said he
& c- w& j/ c- gunderstood the pain." c4 p& A: F* R* d$ h' M; D5 @
"I know what those families go through," he said.- ?+ Q* [ E! a. l
Lentz has said in the past that he was confident Toyota's8 X b: r6 S* b8 P* M% c
fixes on the recalled vehicles would correct the problems.* T* Q. h0 {8 t9 \8 ^% r
But when pressed by Energy and Commerce Committee Chairman
0 Z2 {9 ?1 K. T8 q1 o/ E# v, @Henry Waxman, D-Calif., on whether the two recalls Toyota put
! x$ r# M* B3 y0 Cin place to deal with the issue would completely solve it,0 O- \' W: ?% }$ k: O
Lentz replied: "Not totally."
6 l& e7 H% }* A: Y2 r: }Still, he said chances of unintended accelerations were9 w5 z3 m+ G! ?
"very, very slim" once the recall was complete. Lentz also said
+ ^. B _( E6 V% QToyota was putting in new brakes that can override the gas" o/ G& C5 o* x3 K" E6 R7 a
pedal on almost all of its new vehicles and a majority of its
) w; {& l% ^# K: @# Evehicles already on the road.3 i; T, `4 }8 Q W
Meanwhile, Toyota president Akio Toyoda, who will testify
, y, ^+ n9 p, A+ E; Abefore a separate panel on Wednesday, said he took "full
. Y ~) M$ b$ }4 F9 d6 O) H$ oresponsibility" for the uncertainty felt by Toyota owners and
1 a; w$ V" Z$ z! a. N) X* z: moffered his condolences to a San Diego, Calif., family who were4 `5 e. |$ O# U) |& s/ o* O
killed in late August, reigniting interest in the problems.
0 _0 W9 E0 T& G/ K& m* z- x$ f"I will do everything in my power to ensure that such a0 i* j$ E5 l* x' j
tragedy never happens again," Toyoda said in prepared testimony
$ P& H2 o- u+ x9 E; Ifor Wednesday's hearing to the House Government Oversight( F% G1 P4 M) r, c4 ~. {8 |
Committee. "My name is on every car. You have my personal1 P: U& ?' | s1 l
commitment that Toyota will work vigorously and unceasingly to+ u U l1 O- d4 }- X; ]6 Z
restore the trust of our customers."
# }; w6 s! {2 R7 Y9 [2 kLawmakers heard a brief, but riveting, deion from
% X: ]! d& g( c" X) RSmith, the Tennessee woman whose Toyota-made Lexus suddenly
. w: m3 j& ?' }0 i' E1 c ?' h" ~# azoomed to 100 miles per hour as she tried to get it to stop --
' M: n7 ` ^7 C+ S# D; @ zshifting to neutral, trying to throw the car into reverse and" K# f; o$ z+ A& X# S2 S6 H' g) L
hitting the emergency brake. Finally, her car slowed enough
3 N0 s0 C7 i% w" T `* Tthat she was able to pull it off the road onto the median and/ l* i4 N7 o$ l/ S. N2 w3 M* K/ _
turn off the engine.6 i* B, `: L4 R) U! ~
Fighting back tears, she described her nightmare ride of
2 x/ P0 }2 [( x+ H# fOctober 2006, calling it "a near death experience."/ p$ @; E3 Y7 Q4 G) F4 @) x
"After six miles, God intervened" and slowed the car, she$ ~" v2 V7 [( q: r8 N4 V
said. She added that it took a long time for Toyota to respond. U% M. n' J K; X
to her complaints.% S7 v! L9 i/ e, b" k; M) x/ n' C' N
In an often contentious full day of testimony, lawmakers8 n9 t( T% d: @2 b- P N& D1 h; \
returned again and again to the question of whether electronic
1 x8 M$ ]% |' {) Imalfunctions may have contributed to the speeding cars.3 b# b6 ^- r9 ~: ] H
"We are confident that no problems exist with the electric, \9 _8 K) \3 k7 m5 x; X
throttle control system in our vehicles," Lentz said. He cited* w' D( i5 m, K' ?% O7 f
"fail-safe mechanisms" in the cars that were designed to shut
j; K2 M, F5 Coff or reduce engine power "in the event of a system failure."
5 z* {3 p+ h1 B& [' `( ETransportation Secretary Ray LaHood told the panel in
0 W N( m2 L, V9 Gprepared testimony that possible electronics problems were" P; m) ?3 l7 N6 Y
being looked into by his agency. He said the company's recalls
- B/ D# B2 p% O/ fwere important steps but "we don't maintain that they answer
5 v/ a/ ?0 m2 o cevery question.": ^1 U- C& x* Z5 P' S7 T
Toyota hired a consulting firm to analyze whether
1 p$ u# p, n0 v; l1 l4 ~7 {electronic problems could cause unintended acceleration. The6 p/ O, `. q% A; y
firm, Exponent Inc., found no link between the two. But
, a/ E1 [ @ ?) G# Acommittee investigators said the testing studied only a small
3 N: W6 W0 m0 Pnumber of vehicles
! x; J/ ?# T7 ?# q2 i( z7 {8 ]% sTracking down an electrical problem can be far more* p+ u; H, C/ }' L1 P/ g
difficult, expensive and time-consuming than finding a
! t. _$ O% F' Xmechanical problem. Electrical problems can have more than one
+ a; G; ]! K5 Y7 Qsource, and they can come from inside or outside the car.; D, u5 W6 Q6 N9 F8 [
Mechanical problems often leave clues such as physical damage,
, v( H0 F9 H* J8 s4 o9 p1 M$ e0 ]8 vwhere electronic troubles can be hidden in software or leave no( H, O, M0 n$ E
trace at all.
" G5 T6 M# \9 G5 z2 mHouse investigators who reviewed Toyota's customer call) `$ {5 j/ ~7 S" O
database found that 70 percent of the complaints of sudden
8 n! [/ Z9 k& p& W% Oacceleration were for vehicles that are not subject to the( T( L2 k2 A- c6 B
recalls over floor mats or sticky pedals.
6 ~ j# E1 W8 i' A6 Z% xRep. Bart Stupak, D-Mich., chairman of the subcommittee,7 ~2 E) A' k: a$ M) r8 X
said Toyota "misled the American public by saying that they and v, `9 u. F! A8 z, R
other independent sources had thoroughly analyzed the& g# L" n; A3 u, Z" r
electronics systems and eliminated electronics as a possible
, s7 Q, s! X' Q R$ ?. l- Wcause of sudden unintended acceleration when, in fact, the only; ]; s2 [: O. B- ?( l, t7 `0 I
such review was a flawed study conducted by a company retained
3 Q* r# l- Q# F2 K6 pby Toyota's lawyers."% V# u$ G( y- |3 f
Lentz apologized anew for the company's slow handling of
& Y r' g) J2 X2 D: ?problems. "We have not lived up to the high standards our
( @6 \* c$ S& g5 L8 r: ~& rcustomers and the public have come to expect from Toyota," he
- u. Q: |* x1 j4 y4 f# osaid.
4 z! k* |" f* S5 z"Put simply, it has taken us too long to come to grips with2 N) n! i& h( V, ~( p
a rare but serious set of safety issues, despite all of our
9 h7 c$ O) P5 j/ Wgood faith efforts," said Lentz, president and chief operating4 I$ @! Z$ J; e' K9 ~3 E
officer of Toyota Motor Sales USA. Inc.# g' k) O% C4 H# y% ?6 n2 O
Separately, among hundreds of Toyota dealers lobbying+ u8 D( c& W- i7 S9 |" N* H
members of Congress Tuesday, there seemed to be widespread1 `* i3 Q3 ^0 ]! H2 I0 i" d! z( R
rancor toward a federal government they view as picking on the7 ~% t/ L' o# |8 R
automaker, at least in part because of the government's
! l' ?4 U5 t2 \; u6 Hinvestment of billions of dollars in General Motors and
4 k5 s7 `( D" A+ fChrysler.0 D& R" K- z8 \/ y
"That's hard for me as a citizen to understand why my tax$ U- f/ S2 @. D. G3 f" e- o
dollars are going in that direction," Paul Atkinson, a8 j4 j2 c# n2 V7 m$ ^9 y- [) b
Houston-area Toyota dealer, said at a news conference that also
. P0 O0 v: W, i; eserved as a pep rally for the visiting dealers. "To compete
" y# l4 A' s8 U2 O* f( Swith the government as an individual entrepreneur is pretty8 J$ H4 M u! H+ H* P
tough."
* m8 ?/ n" l! f+ U( N0 P---
7 c7 E3 L& x+ z: y% @Associated Press writers Alan Fram, Stephen Manning and Tom; C: X, |6 z& C. _
Raum in Washington and Tom Krisher in Detroit contributed to
. ?6 E" R" u$ W6 U+ Tthis story.
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1 G/ t0 v: V/ Q4 Q+ A-0- Feb/23/2010 21:04 GMT |
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