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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
+ N h. t2 m8 n9 Q! u5 U" e( i! NBy LARRY MARGASAK and KEN THOMAS, c$ @0 y2 t! @ b0 Z
Washington (AP) -- The president of Toyota's U.S.* x8 a7 D" @8 t+ y
operations acknowledged to skeptical lawmakers on Tuesday that
& z9 u. ?4 N, M- ]the company's recalls of millions of its cars may "not totally"
: p$ n4 f9 c3 C3 gsolve the problem of sudden and dangerous acceleration.2 S3 j' @, N' N0 O* I& M/ N
"We are vigilant and we continue to look for potential
$ B: R4 F# A' ~( H: f/ P3 hcauses," Toyota's James Lentz told a congressional panel.
% t8 S6 y9 F: T. [% ]0 }+ c4 w, ^However, he repeated his company's position that unexpected9 W& D: F M- y% Q: ~% F
acceleration in some of the company's most popular cars and8 |$ H& M1 `) j2 Y- Y0 W2 U I: ^
trucks was caused by one of two problems -- misplaced floor
# H- F- t7 x Kmats and sticking accelerator pedals.' V5 G% W/ `8 ?/ A* t* q6 Z, M
He insisted electronic systems connected to the gas pedal0 o/ Z/ `2 @, i- R& [
and fuel line did not contribute to the problem, drawing sharp
; g1 r# S0 p9 Y0 jcriticism from lawmakers who said such a possibility should be6 {; }7 [+ u* P. ~; G4 d! V S
further explored -- and from a tearful woman driver who could1 b; E* U1 V* ?: O
not stop her runaway Lexus.
" I( G1 j. a! X8 E"Shame on you, Toyota," Rhonda Smith, of Sevierville,
. Z, O- s* z. R+ CTenn., said at a congressional hearing. Then she added a second! f1 i! m& {% M S* c* x7 \
"shame on you" directed at federal highway safety regulators. Z- ]3 \+ @; Q
Texas Republican Rep. Joe Barton cautioned his colleagues: a& k9 x; }7 O# m' A9 M6 P: ?! z
early in the hearing against conducting a "witch hunt" and said
# F) T1 x) t2 W. r"We don't want to just assume automatically that Toyota has
7 \' u% k' {+ f, G0 C- ^6 |done something wrong and has tried to cover it up." But midway
6 I3 k$ x r8 v2 i* L/ zthrough Lentz's testimony, Barton said of Toyota's. q) N. R6 s3 |0 m- ~# d3 k
investigation of the problems: "In my opinion, it's a sham."
. i9 {3 ?6 J+ b! \Lentz said the company had not completely ruled out an
2 I6 P* q x7 g2 h/ L6 `electronics malfunction and was still investigating causes of
! a; J0 }- P9 Z; Ithe sudden acceleration. Still, "We have not found a4 M) j: r8 G% R
malfunction" in the electronics of any of the cars at issue, he9 ]% Q. q+ `* \( S/ m0 D+ M' i
said.
7 f8 z# k) m1 {: ^" sAs to Smith's harrowing story, "I'm embarrassed for what( d. N9 I5 v4 Y7 A6 w/ `, w6 B
happened," Lentz said. "I want her and her husband to feel safe
, a$ ?- F8 ]& X. u5 ?9 Sabout driving our products," Lentz said.0 ?$ ]2 |6 N) p4 U* X5 A2 W! x
Three congressional panels are investigating Toyota's) F2 z- l1 R% n+ p: ?0 M
problems, which affect a huge number of Americans. Toyota has
6 d% x8 A+ {- q( rrecalled some 8.5 million vehicles worldwide -- more than 6
3 ~8 a% u4 a9 f! c! v9 I, Y1 imillion in the United States -- since last fall because of3 ]0 |, N5 ^; P% _' W" |
unintended acceleration problems in multiple models and braking# S+ o/ F$ I3 B, x0 D
issues in the Prius hybrid. It is also investigating steering
* ~& H4 X6 l& r% Y/ u% u% n8 Tconcerns in Corollas. People with Toyotas have complained of
5 ^: s Y4 V: E7 Htheir vehicles speeding out of control despite efforts to slow' z% O- i5 f% d
down, sometimes resulting in deadly crashes. The government has
* }; {, \6 J% L7 I# [* Nreceived complaints of 34 deaths linked to sudden acceleration) ^1 L( `' c$ u4 j" u* Z- \% d$ b" ~
of Toyota vehicles since 2000.
. I- d0 H: R/ F( F9 y* M) q. t- pLentz, who choked up while discussing the death of his own2 h+ I3 V$ B( T+ D% `, N3 `7 ~
brother more than 20 years ago in a car accident, said he5 H; n# Y% A" X" _: W- O
understood the pain.
2 P1 p. r* q7 d7 v, R"I know what those families go through," he said.
8 J, _3 C2 a" MLentz has said in the past that he was confident Toyota's, m% M7 q* @+ q, S& h5 ?
fixes on the recalled vehicles would correct the problems.- W) U4 ~% ~# h+ N
But when pressed by Energy and Commerce Committee Chairman
' W. ^ m, C. D- X! S- K$ @Henry Waxman, D-Calif., on whether the two recalls Toyota put3 |. ^! o& m( h; b0 d) J+ S
in place to deal with the issue would completely solve it,
- X+ e O4 O0 e& n7 Q# }Lentz replied: "Not totally."
: w6 G' `2 q. S0 c6 U4 I5 N( q" w; ZStill, he said chances of unintended accelerations were
! G! q$ j- U& G# f+ Q9 v ["very, very slim" once the recall was complete. Lentz also said
7 u! V0 P, ^1 X SToyota was putting in new brakes that can override the gas Q2 k9 A0 K' o) X
pedal on almost all of its new vehicles and a majority of its
. K7 }, T) x" o; T Q+ U0 v) }% Rvehicles already on the road.4 }, u/ \- M: F6 c! w& p: U& x
Meanwhile, Toyota president Akio Toyoda, who will testify: a( J/ u g( E! W- M* @: @
before a separate panel on Wednesday, said he took "full% V8 F* [1 |" B( \! q
responsibility" for the uncertainty felt by Toyota owners and
: D0 A1 G/ F# d3 s. m, soffered his condolences to a San Diego, Calif., family who were2 M7 G1 i( U) _# X8 P1 i; F
killed in late August, reigniting interest in the problems.- a, N4 ]8 S* c4 A& n3 C
"I will do everything in my power to ensure that such a. h8 h: c8 J& w! X7 l
tragedy never happens again," Toyoda said in prepared testimony4 Z Z& M" Z- g. J! `5 ?
for Wednesday's hearing to the House Government Oversight
! }" d7 \% R4 u0 nCommittee. "My name is on every car. You have my personal
& s V S0 d4 K; f, @5 D+ X. G, bcommitment that Toyota will work vigorously and unceasingly to, Z4 H. F9 a* O% G9 [, f
restore the trust of our customers."
. d5 s9 f- |5 K0 U) T0 \Lawmakers heard a brief, but riveting, deion from* a* v" m5 T1 \' i6 p1 {5 W1 K
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
( Y9 R. z6 `9 Z% Zzoomed to 100 miles per hour as she tried to get it to stop --9 ^5 b8 F* D/ s! A$ S
shifting to neutral, trying to throw the car into reverse and
( V4 D/ M) G+ z/ ghitting the emergency brake. Finally, her car slowed enough: ]$ Z( C: W6 ^2 b9 D1 @
that she was able to pull it off the road onto the median and) @% V. @+ q" V p* f2 q
turn off the engine.
0 V5 O) i$ k, p. L" r4 dFighting back tears, she described her nightmare ride of
) R2 B7 h/ E7 K. G* D# h+ GOctober 2006, calling it "a near death experience."
$ o1 M k |3 `4 r"After six miles, God intervened" and slowed the car, she7 a* W9 S; B o3 ]$ _
said. She added that it took a long time for Toyota to respond
, U; s7 N/ S# N/ `+ b8 A# ?to her complaints.
/ G; v& H6 w" @In an often contentious full day of testimony, lawmakers6 F+ m7 x0 \) `' G. E$ e! z( K
returned again and again to the question of whether electronic
" Y p9 B$ _* t$ P/ T+ K3 Dmalfunctions may have contributed to the speeding cars.& I4 |. p4 ]- ?& E) P! J$ g; y
"We are confident that no problems exist with the electric
- j& V2 ]8 P. S& k) T4 ethrottle control system in our vehicles," Lentz said. He cited( Z1 T( v& a, K; q# I/ @% S
"fail-safe mechanisms" in the cars that were designed to shut; o+ E0 R' k" m, D! ~3 t
off or reduce engine power "in the event of a system failure."
5 I, h) r+ |6 STransportation Secretary Ray LaHood told the panel in
' U$ L% X" C( E7 X6 s zprepared testimony that possible electronics problems were c; G2 u1 t% g8 l# r( ~( u' g/ T% }7 r
being looked into by his agency. He said the company's recalls8 \' k/ r/ F O$ d0 u* o
were important steps but "we don't maintain that they answer
0 R" y! |( O3 b& xevery question."
3 X0 U+ \8 {+ T* W- C$ zToyota hired a consulting firm to analyze whether5 W; k5 E+ M2 ?3 }
electronic problems could cause unintended acceleration. The
+ p5 o( y6 d, S9 ^7 H- Ofirm, Exponent Inc., found no link between the two. But! x+ h3 H3 r1 q* S# z! c
committee investigators said the testing studied only a small
, }! q. D( p* }: R& A+ ]* R! l5 unumber of vehicles% \5 `2 _( v( \5 F% H: w
Tracking down an electrical problem can be far more
) ]. R6 w" R' G1 I7 |% i3 k! Sdifficult, expensive and time-consuming than finding a
0 g2 f# S9 h: X; M; lmechanical problem. Electrical problems can have more than one1 I! T. c4 i- p8 R' ]
source, and they can come from inside or outside the car. B& |3 d. [5 p: ?. p
Mechanical problems often leave clues such as physical damage,
- q" ^9 d0 T' s+ ywhere electronic troubles can be hidden in software or leave no
- a. j/ z6 c# b% utrace at all.
. \; S- r0 W. M2 p, u* _' X/ K) PHouse investigators who reviewed Toyota's customer call
& {: Y$ U2 r0 J% D9 w6 U6 rdatabase found that 70 percent of the complaints of sudden+ {. F: x8 X7 Q
acceleration were for vehicles that are not subject to the
/ X7 e$ |9 q2 e. xrecalls over floor mats or sticky pedals.4 k1 `4 R8 n% L; ~/ r j# Q$ ~) ]: h; [
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
3 Z$ C. i2 G( {7 c9 usaid Toyota "misled the American public by saying that they and/ P" K( y# z/ \% D0 _1 H
other independent sources had thoroughly analyzed the( I: G- e* a7 G; r) O
electronics systems and eliminated electronics as a possible, P$ t' K* h3 E; p6 R7 q( t+ E
cause of sudden unintended acceleration when, in fact, the only
. j0 ^8 R% c6 f+ ], ]such review was a flawed study conducted by a company retained
4 q2 B, y) M% x% j' ?. nby Toyota's lawyers."; u. V6 ]. P) ?( |3 b4 X
Lentz apologized anew for the company's slow handling of
- C. a% ~) E5 I$ [3 [4 v- x. Z1 ~2 Xproblems. "We have not lived up to the high standards our3 H/ N5 J( J' D
customers and the public have come to expect from Toyota," he) z( O0 }& {9 A g$ f
said.
b8 ~1 w2 A8 Z. Q. W"Put simply, it has taken us too long to come to grips with
1 g- u( S6 w( y' q4 x2 U2 ha rare but serious set of safety issues, despite all of our8 ^- V4 z9 O" w4 n
good faith efforts," said Lentz, president and chief operating
5 _% o9 d5 L/ tofficer of Toyota Motor Sales USA. Inc.
, d: Y# |+ D0 T2 sSeparately, among hundreds of Toyota dealers lobbying
! D Z# W8 k, Smembers of Congress Tuesday, there seemed to be widespread
8 z: G, D7 u, [ u7 @rancor toward a federal government they view as picking on the
5 e% d" i' a5 lautomaker, at least in part because of the government's
& P O/ f. G; o" {investment of billions of dollars in General Motors and1 {" ~. w; y" C; R
Chrysler.9 i ~7 {" J3 }. v1 _, a9 y6 J
"That's hard for me as a citizen to understand why my tax
1 W: U1 m7 ^" K; ddollars are going in that direction," Paul Atkinson, a+ f O4 q. b: |6 |8 f3 L+ N; G/ ]: C
Houston-area Toyota dealer, said at a news conference that also; D/ h4 R7 K5 V# z q) W2 Y4 g
served as a pep rally for the visiting dealers. "To compete+ t$ t! d1 ~0 l9 C2 m/ }+ C
with the government as an individual entrepreneur is pretty0 I, E' z1 A2 g
tough."
7 S% `* |. K+ |! O' D* b, ?$ P0 K---
9 E8 |$ a. D, I+ q# ?Associated Press writers Alan Fram, Stephen Manning and Tom
4 P3 h1 T& Y; wRaum in Washington and Tom Krisher in Detroit contributed to
. p3 J0 G F* ~, Mthis story.
9 K, J ?. `; A1 y$ ^8 g6 D! s% Q. w& Z1 ?7 ~% P' l$ M1 [
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