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丰田承认换踏板不一定能全部解决加速问题
* u* `, p9 s& lBy LARRY MARGASAK and KEN THOMAS4 t( J" `8 |( C$ _# N* d# E6 q( h
Washington (AP) -- The president of Toyota's U.S.
( i+ Z7 W6 }& M9 A" v% `9 toperations acknowledged to skeptical lawmakers on Tuesday that4 i- ~! B, J, b
the company's recalls of millions of its cars may "not totally"2 {' |7 o6 @4 G+ s/ o1 ^) h
solve the problem of sudden and dangerous acceleration.
% {' L; g: _5 @3 y5 P K6 R"We are vigilant and we continue to look for potential; |" k: x) d! k9 ^1 S; K
causes," Toyota's James Lentz told a congressional panel.
0 P! @8 \0 P. o! i& r/ F: H& O! qHowever, he repeated his company's position that unexpected$ F2 e6 l: B9 \; b
acceleration in some of the company's most popular cars and
: Q9 N0 \0 S1 j& \trucks was caused by one of two problems -- misplaced floor; s0 q# C5 }. O3 H
mats and sticking accelerator pedals.- _$ g4 z0 U8 j2 E
He insisted electronic systems connected to the gas pedal R; W. l7 W& j; F2 y
and fuel line did not contribute to the problem, drawing sharp* a! Q. o% d5 O) ?: |0 X6 ]8 y
criticism from lawmakers who said such a possibility should be
; P9 x. Q# K; Ofurther explored -- and from a tearful woman driver who could& l9 ] z' I* J; [, _
not stop her runaway Lexus.2 Q/ _4 B8 j1 @) W6 S X( R" t: P
"Shame on you, Toyota," Rhonda Smith, of Sevierville,8 O! u+ S; M6 b# Z% o9 O$ X
Tenn., said at a congressional hearing. Then she added a second
5 L9 A( _- E: W, t"shame on you" directed at federal highway safety regulators.# h; V0 _( [5 v9 D# y
Texas Republican Rep. Joe Barton cautioned his colleagues
: Q4 j% ^2 ~! j& S" R( n" h" Nearly in the hearing against conducting a "witch hunt" and said
! u4 `, {' G8 K+ k6 |"We don't want to just assume automatically that Toyota has
# k/ I3 @# c- D- \% M {9 x7 Tdone something wrong and has tried to cover it up." But midway
: e, l# [" \) ]% [through Lentz's testimony, Barton said of Toyota's
% r6 L5 {8 h1 P C2 ], c4 Iinvestigation of the problems: "In my opinion, it's a sham."
6 F6 q3 i; Q% q" \6 Q4 |) W/ zLentz said the company had not completely ruled out an% k$ @8 I* f8 k9 ]1 m
electronics malfunction and was still investigating causes of/ y0 K8 q9 H' e! m, l, G/ K
the sudden acceleration. Still, "We have not found a$ P. F+ `0 x: e, n. k. Q) A
malfunction" in the electronics of any of the cars at issue, he
$ W% W. q4 u0 s8 \% f) W1 Csaid.' X) F5 B+ D# q& u0 p
As to Smith's harrowing story, "I'm embarrassed for what7 r6 H [6 u+ N! m) C
happened," Lentz said. "I want her and her husband to feel safe
# y1 q8 r; O$ y6 h& tabout driving our products," Lentz said.. K6 F4 U- W, Q, b- w7 ^
Three congressional panels are investigating Toyota's
8 D1 X. m9 h( x# ^' S% @- Pproblems, which affect a huge number of Americans. Toyota has
7 u" [% t( @+ h( ~* \recalled some 8.5 million vehicles worldwide -- more than 6) i( ^! r! a* T- A6 i6 e) i9 h
million in the United States -- since last fall because of
2 Z4 J$ H/ k( L6 h0 b% |unintended acceleration problems in multiple models and braking
8 k" h ?1 j" i( v" \! n& H& Oissues in the Prius hybrid. It is also investigating steering
0 P4 j# x0 _2 w, B* W+ `7 wconcerns in Corollas. People with Toyotas have complained of
5 V K k3 k" B$ l/ }their vehicles speeding out of control despite efforts to slow
! ` O6 }9 l: \3 Q# R0 ^down, sometimes resulting in deadly crashes. The government has) q+ |" ^& t% Q# `
received complaints of 34 deaths linked to sudden acceleration
3 v- }6 Z) l( b/ ~) F3 {& b' vof Toyota vehicles since 2000.& Z) g: }4 e; T
Lentz, who choked up while discussing the death of his own; d0 V2 ]6 A9 x5 {! Z7 p
brother more than 20 years ago in a car accident, said he
# T3 }9 O: B) N* F! hunderstood the pain.( ]( {, x$ o, c2 X3 k5 T5 q
"I know what those families go through," he said.
& `( }: J9 `6 r" a; Y5 i- `Lentz has said in the past that he was confident Toyota's8 z9 }2 v/ H8 D
fixes on the recalled vehicles would correct the problems.
$ l) j+ s. O& Z" S8 |$ J. _& KBut when pressed by Energy and Commerce Committee Chairman
; W9 ?- i0 U+ D# e A6 |3 u {( VHenry Waxman, D-Calif., on whether the two recalls Toyota put
! y9 G& B, m+ f, R( @( _; v5 e4 tin place to deal with the issue would completely solve it,
7 _9 X/ [: p2 \7 N% Y: ], T& a FLentz replied: "Not totally."+ ^5 Y' m0 E4 E! m
Still, he said chances of unintended accelerations were
. Y6 Q* A: z( i- [1 {9 \. g"very, very slim" once the recall was complete. Lentz also said3 C5 ~8 I! u* W# K+ t
Toyota was putting in new brakes that can override the gas8 w' J) [" R8 S* |# M" `* Q
pedal on almost all of its new vehicles and a majority of its
3 @# [( G; F i+ W- h; Cvehicles already on the road.
/ N& _4 X1 D/ K& u/ MMeanwhile, Toyota president Akio Toyoda, who will testify5 `% M7 a* `' ~
before a separate panel on Wednesday, said he took "full! V% d: C& f% |7 g9 H9 n
responsibility" for the uncertainty felt by Toyota owners and* y$ {8 w) F' G/ D' Q/ r; S
offered his condolences to a San Diego, Calif., family who were6 o" w+ n# U1 ~0 m$ Z( V7 C
killed in late August, reigniting interest in the problems.
( d3 i {$ b1 M9 H- {) O3 r"I will do everything in my power to ensure that such a: i3 @3 s {% K2 T
tragedy never happens again," Toyoda said in prepared testimony( _) |" m; R- a+ m, g. S- q, a4 d
for Wednesday's hearing to the House Government Oversight+ x( {" t# r$ a* ]" ?% z
Committee. "My name is on every car. You have my personal0 ?5 Z' g$ l! g! H4 I" E+ v
commitment that Toyota will work vigorously and unceasingly to
" Z7 x7 o9 T/ t+ [+ Qrestore the trust of our customers."5 P2 |( M) X; \ W2 t; `
Lawmakers heard a brief, but riveting, deion from8 c/ G% G) |. ~
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
/ D n( v# c9 y+ yzoomed to 100 miles per hour as she tried to get it to stop --# T/ j! A) _0 f2 ~0 Y) T
shifting to neutral, trying to throw the car into reverse and9 ]" u2 {% ?; b' e0 U( u
hitting the emergency brake. Finally, her car slowed enough8 l0 z; K* b1 e* [
that she was able to pull it off the road onto the median and& Q) e3 Z& I6 T- d) _# f X! n
turn off the engine.. {" {/ v+ e( @: F$ t
Fighting back tears, she described her nightmare ride of a' r; J1 r$ y' R5 j) J
October 2006, calling it "a near death experience."
4 x8 U8 Z; A5 e"After six miles, God intervened" and slowed the car, she
; f* _% X$ S3 h- K; isaid. She added that it took a long time for Toyota to respond
! |. W, ?- J# B9 Vto her complaints.
2 n9 r# h1 s6 n) |& \5 ]2 gIn an often contentious full day of testimony, lawmakers
5 M* g/ F/ ~& \" s" r: r" @returned again and again to the question of whether electronic
' v! A1 t7 S* r+ V: \ Umalfunctions may have contributed to the speeding cars.) `6 a! [5 u7 v$ G: P+ D
"We are confident that no problems exist with the electric9 D% C3 s1 _ J
throttle control system in our vehicles," Lentz said. He cited
& L* F( r' } {"fail-safe mechanisms" in the cars that were designed to shut
W9 r. L) f9 m9 Y! i Joff or reduce engine power "in the event of a system failure."+ Z( R4 y1 a. P7 g" p0 l1 U! f$ L
Transportation Secretary Ray LaHood told the panel in
7 ?2 w3 f: g. k1 c& z; K* Xprepared testimony that possible electronics problems were3 O9 i: J8 }8 P; U2 }
being looked into by his agency. He said the company's recalls: Y+ v8 W; ?; q( B1 @( M$ G
were important steps but "we don't maintain that they answer
. z. c6 x s# a" Y* ]. yevery question.". ^- n. [5 ]6 t; w
Toyota hired a consulting firm to analyze whether
, K% O0 m; B: h# G Aelectronic problems could cause unintended acceleration. The
# P' ~& W% k' x# B1 Efirm, Exponent Inc., found no link between the two. But5 A; m g$ \0 s7 ]/ S/ O E+ O: R- z
committee investigators said the testing studied only a small* s. n4 ?$ z& A' D* P" C
number of vehicles% f( a5 S, x8 D! Z* @- c1 t
Tracking down an electrical problem can be far more
: D U; m0 d; K/ d8 H ~# J4 kdifficult, expensive and time-consuming than finding a' m# E8 v% v# b" k% [) c) Y
mechanical problem. Electrical problems can have more than one
+ Z( r: R7 s. |# p) k& Xsource, and they can come from inside or outside the car.8 P3 H( u3 i3 L5 S, x, L
Mechanical problems often leave clues such as physical damage,
! ^; l: p7 d* x# G' y! awhere electronic troubles can be hidden in software or leave no
- k; W# ~6 c8 a" C' c; d# Vtrace at all.
- j8 W# a! o3 C) K$ D0 MHouse investigators who reviewed Toyota's customer call
+ ~, S7 R8 l% Qdatabase found that 70 percent of the complaints of sudden
6 D S5 }) \' L8 R7 |& f* yacceleration were for vehicles that are not subject to the
" ^/ U: V& I3 W) [+ O$ Y4 trecalls over floor mats or sticky pedals.' _ ?/ g& w: `0 ?9 @; |2 t4 F
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
" q% F* E d- z. W7 z& ssaid Toyota "misled the American public by saying that they and4 l" l: k. n4 c# d8 d2 j5 X
other independent sources had thoroughly analyzed the
* r! S, @( V' v; {3 g5 L3 [. lelectronics systems and eliminated electronics as a possible
& G. |$ S5 h" R! s. acause of sudden unintended acceleration when, in fact, the only3 f/ l3 r; G9 x! Y9 S5 Y5 \
such review was a flawed study conducted by a company retained
: z% G' l$ T( ?% F% L5 eby Toyota's lawyers."
0 B" m% a* z- ^# m7 \5 B7 TLentz apologized anew for the company's slow handling of
- K; ~) X0 u: J5 a0 c* Nproblems. "We have not lived up to the high standards our
, _' M/ v$ X* @customers and the public have come to expect from Toyota," he
/ [" Z: ^8 B( ^ J" u% ksaid.6 T. K* ^+ Z! r8 A$ Y
"Put simply, it has taken us too long to come to grips with- Y! X1 [, S) Y6 `5 l) ^8 @1 q
a rare but serious set of safety issues, despite all of our
% Z; R4 i9 q( l' D5 b- X7 @1 qgood faith efforts," said Lentz, president and chief operating
1 C3 A1 ~ I! U* Z# F: Eofficer of Toyota Motor Sales USA. Inc.+ T' q4 ~. y" B- x# D8 |( L$ I* _
Separately, among hundreds of Toyota dealers lobbying# u# t% k T1 m0 m2 @" V
members of Congress Tuesday, there seemed to be widespread
+ r, H% Z7 ~' }rancor toward a federal government they view as picking on the
. f: n, O3 v4 \! Q$ B% ?$ dautomaker, at least in part because of the government's) R- G$ U7 Z! w5 _
investment of billions of dollars in General Motors and9 E" Z( T, N6 T3 P$ q F
Chrysler.
0 f! X- o" ~8 z$ t"That's hard for me as a citizen to understand why my tax
& w" k2 y! D; ]: kdollars are going in that direction," Paul Atkinson, a
# s/ y. X" R* y w# l- j8 XHouston-area Toyota dealer, said at a news conference that also; r* i" Z. X) t# n# A0 u
served as a pep rally for the visiting dealers. "To compete/ Y* r8 [5 E2 P1 k1 Y/ v
with the government as an individual entrepreneur is pretty
4 t+ ^* c9 d6 U* x: k8 ], g& Mtough."* P, K/ I+ K6 v% w; \
---
0 H! s+ U# _' O/ T, H2 J' GAssociated Press writers Alan Fram, Stephen Manning and Tom, n7 y2 Z& P8 Y
Raum in Washington and Tom Krisher in Detroit contributed to
5 M" l0 T! w7 U2 P/ F0 z& ]! Xthis story.
' W( }) i$ {+ _1 D- x1 X; y2 F# @5 n
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