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丰田承认换踏板不一定能全部解决加速问题
( q; }! D3 B0 h0 ?4 A/ _( YBy LARRY MARGASAK and KEN THOMAS* v% \/ K( y# L4 D* Q$ K- `
Washington (AP) -- The president of Toyota's U.S.0 }! \/ B) }# Q
operations acknowledged to skeptical lawmakers on Tuesday that. q5 ]/ ]! h! ?& [/ Q7 h+ H# s
the company's recalls of millions of its cars may "not totally"
( `3 H5 I" n, csolve the problem of sudden and dangerous acceleration.
/ d% Z& `0 h, r"We are vigilant and we continue to look for potential
]6 e' a& ]1 _1 w5 `causes," Toyota's James Lentz told a congressional panel.0 a# X) _2 U. r y% V
However, he repeated his company's position that unexpected
3 K2 q# T: r3 O! Vacceleration in some of the company's most popular cars and
0 v0 A4 L9 G/ {8 Y8 i b+ R: Utrucks was caused by one of two problems -- misplaced floor
" s/ S2 ]5 X; M d4 s% lmats and sticking accelerator pedals.
, Q( a) n3 H0 GHe insisted electronic systems connected to the gas pedal
: b1 s2 n; q; V) rand fuel line did not contribute to the problem, drawing sharp
; {$ n0 r+ R( r8 y% c# ucriticism from lawmakers who said such a possibility should be# w* |) i* H! A K2 z8 f% q$ A
further explored -- and from a tearful woman driver who could$ |" y+ ~" m9 x
not stop her runaway Lexus.
$ l0 t9 j. b6 O' f, c$ Z2 _"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" v& G: N$ ~& {. L4 d- ATenn., said at a congressional hearing. Then she added a second; @6 V6 H1 P. U$ V# m! @. [, g
"shame on you" directed at federal highway safety regulators.9 B( Y) E4 K4 E" I& b
Texas Republican Rep. Joe Barton cautioned his colleagues
+ Z9 r' F, `; j0 S6 P$ `2 T% d0 Fearly in the hearing against conducting a "witch hunt" and said' I1 y# X4 P3 a; X
"We don't want to just assume automatically that Toyota has
" ^8 E! D8 D0 @1 i% u" x, Ndone something wrong and has tried to cover it up." But midway
7 f% n9 E/ B2 p9 othrough Lentz's testimony, Barton said of Toyota's: g& E+ B0 A: z" V
investigation of the problems: "In my opinion, it's a sham."+ a7 ]+ L4 q- j+ o0 l
Lentz said the company had not completely ruled out an
1 M8 T Y% j6 J7 Pelectronics malfunction and was still investigating causes of/ M. U; v6 N( A7 O" i; |2 u8 `7 I
the sudden acceleration. Still, "We have not found a# r' Q6 ~; w" |' c- k w( [2 C: c4 D
malfunction" in the electronics of any of the cars at issue, he
1 v' J* W; ~* r, V' A7 Jsaid.- W, l) i# n m* y, i+ o @
As to Smith's harrowing story, "I'm embarrassed for what2 D$ C6 q7 q7 h% W5 n; g% W5 p3 Z$ H# N
happened," Lentz said. "I want her and her husband to feel safe
/ u8 M5 h# ?: @7 {6 L) mabout driving our products," Lentz said.) T- l* b! h& u! R6 I4 M+ R
Three congressional panels are investigating Toyota's
1 \$ e$ r4 b: h' J, vproblems, which affect a huge number of Americans. Toyota has9 n0 ~% U4 Q8 U# e) Z
recalled some 8.5 million vehicles worldwide -- more than 62 N) }, c: |, p9 S: t4 X! K+ v! `
million in the United States -- since last fall because of
8 G; P$ l; b1 h& cunintended acceleration problems in multiple models and braking6 ]$ i, \! Z* e% W7 U2 K3 g
issues in the Prius hybrid. It is also investigating steering* b( b" O/ W( [- G, l2 ~
concerns in Corollas. People with Toyotas have complained of
6 X: T9 k$ I. Y. o3 B9 ^& Jtheir vehicles speeding out of control despite efforts to slow f& K1 B9 c, |- A7 N: ~+ {
down, sometimes resulting in deadly crashes. The government has
6 [: p3 ]4 j3 m* C" Kreceived complaints of 34 deaths linked to sudden acceleration
* i, @: r6 G* r9 T. j E# Q$ Y' [of Toyota vehicles since 2000.
' V K; E" |! e5 {) W8 K, C* k7 BLentz, who choked up while discussing the death of his own) U9 m" Z8 ]8 r. j q; t
brother more than 20 years ago in a car accident, said he
6 I2 r2 C5 f$ K @7 V" r ?2 f! Kunderstood the pain.% n) O% H/ {* i4 |
"I know what those families go through," he said.
, p8 t, Y* s5 Q- m, yLentz has said in the past that he was confident Toyota's
# w- J- [! p0 n# D* G6 m& Y* P8 R. Zfixes on the recalled vehicles would correct the problems.& E2 f- U) Y( m* n
But when pressed by Energy and Commerce Committee Chairman
; d4 `0 S5 \; Y+ C# h4 @5 L1 h8 jHenry Waxman, D-Calif., on whether the two recalls Toyota put% M) V5 R# }+ O5 R' ^9 Y
in place to deal with the issue would completely solve it,
5 m' x+ T# b o! T- VLentz replied: "Not totally."; x0 j+ M8 x! ^2 z* A. {0 V
Still, he said chances of unintended accelerations were9 V+ p9 c$ n: h. {/ i: q' z4 @
"very, very slim" once the recall was complete. Lentz also said% z( f/ |% ?6 k) Q- V
Toyota was putting in new brakes that can override the gas
7 q$ g3 A3 K; [% w& [6 R# Mpedal on almost all of its new vehicles and a majority of its
' _! b; `. m; `8 p5 s5 Jvehicles already on the road.
_+ p) |' i$ z4 X/ e8 ]9 S1 {Meanwhile, Toyota president Akio Toyoda, who will testify
( V8 j6 y. |6 E4 ~before a separate panel on Wednesday, said he took "full: c: l) l' m% C \6 z/ | r
responsibility" for the uncertainty felt by Toyota owners and
: J/ H0 {" H4 c- v1 k: ?' Poffered his condolences to a San Diego, Calif., family who were
5 [; ?' \; {3 L/ T0 Xkilled in late August, reigniting interest in the problems.* Y# a& Q5 g7 F9 L* b
"I will do everything in my power to ensure that such a
4 d+ P8 R1 T, V* M+ k9 ~- ftragedy never happens again," Toyoda said in prepared testimony
# U6 g, t" ~# W+ m- Yfor Wednesday's hearing to the House Government Oversight
, u, A1 N: r/ NCommittee. "My name is on every car. You have my personal4 s2 H5 u+ U! l( e v; A
commitment that Toyota will work vigorously and unceasingly to
2 M# K" R4 |0 C: i" [+ Z+ j! frestore the trust of our customers."/ v6 l% u, }$ J$ ~. H
Lawmakers heard a brief, but riveting, deion from
+ x& X+ i m) B8 a' P* VSmith, the Tennessee woman whose Toyota-made Lexus suddenly
2 O% R" p/ b2 _+ X* y! ~/ kzoomed to 100 miles per hour as she tried to get it to stop --- z; j* B# _( R' o
shifting to neutral, trying to throw the car into reverse and5 T, J3 H4 M4 r6 L7 m* u0 B9 t
hitting the emergency brake. Finally, her car slowed enough1 I7 w$ B4 n. x% ^- B+ H. |7 B
that she was able to pull it off the road onto the median and I0 O! V2 V' z! |- ~% i
turn off the engine." V, I* M0 ?) \2 r% n u( ~
Fighting back tears, she described her nightmare ride of2 b( G/ n8 b! u. P2 l
October 2006, calling it "a near death experience."
3 s0 e8 z* l% X9 n& R' i"After six miles, God intervened" and slowed the car, she
5 t# h- _8 |- f! ?& rsaid. She added that it took a long time for Toyota to respond
$ n8 \: u6 S5 k$ {to her complaints.
, B; v" L- P9 ^: y% RIn an often contentious full day of testimony, lawmakers
% O0 `/ S% `) L8 X) S/ r0 h) y$ Jreturned again and again to the question of whether electronic
) U, s" f! l/ d( u1 smalfunctions may have contributed to the speeding cars.
# z! {0 T3 f% {"We are confident that no problems exist with the electric
! T. M1 p4 Q5 X0 V7 @throttle control system in our vehicles," Lentz said. He cited
; l) }/ i2 F7 c+ T6 Y"fail-safe mechanisms" in the cars that were designed to shut: }# U9 s- \% ? b2 Q( Y, t0 S8 p
off or reduce engine power "in the event of a system failure."" I: K0 {: f7 c! A S
Transportation Secretary Ray LaHood told the panel in; q& }& s( J. j7 t L
prepared testimony that possible electronics problems were
3 A" U* Y1 f$ ^2 D. f0 W6 Tbeing looked into by his agency. He said the company's recalls( q( |4 P2 v5 Y7 C
were important steps but "we don't maintain that they answer
" t9 x+ e7 i6 T9 {every question."$ v, W; x, \# I4 ^2 N
Toyota hired a consulting firm to analyze whether( g8 ~* D5 x# J) o8 E
electronic problems could cause unintended acceleration. The
& l+ t. o# s+ w5 p/ }8 p0 Yfirm, Exponent Inc., found no link between the two. But0 \3 U( ?. o* e: R* g6 D
committee investigators said the testing studied only a small
' A6 C1 N% M, R+ \number of vehicles5 M z! s$ e" x# O/ M
Tracking down an electrical problem can be far more
3 ~0 z! L: ^7 E4 v- }difficult, expensive and time-consuming than finding a
4 |. r" } s0 t# n. d; imechanical problem. Electrical problems can have more than one
2 a: y& M# c5 W- Tsource, and they can come from inside or outside the car.
, z: n+ F' K+ ?) n4 b0 h+ t/ N pMechanical problems often leave clues such as physical damage,+ t; C/ ]6 v+ s
where electronic troubles can be hidden in software or leave no
5 o* j9 H+ Z( Htrace at all.# ?) H9 P' d) X5 @* f/ H
House investigators who reviewed Toyota's customer call' l! T$ h0 c* J5 d# U7 B1 k) U
database found that 70 percent of the complaints of sudden
! J M. f, g+ }2 Jacceleration were for vehicles that are not subject to the
- C" M E7 V' o% l& K4 Erecalls over floor mats or sticky pedals.
7 K* m1 U' F/ d' ~Rep. Bart Stupak, D-Mich., chairman of the subcommittee,0 I" e+ ?, i% M4 c% ]
said Toyota "misled the American public by saying that they and: ^3 p* w4 } r2 `* C
other independent sources had thoroughly analyzed the
B: l$ M) N$ I1 h* {3 H- Relectronics systems and eliminated electronics as a possible
4 R9 J+ n( z7 m& w! Dcause of sudden unintended acceleration when, in fact, the only; x) I q) D3 {6 d7 Q- d9 Y7 @
such review was a flawed study conducted by a company retained
; B2 ]% L7 m! q4 _9 G9 x; _$ ?by Toyota's lawyers."/ p4 U2 G# E* d, y% j/ a9 b' ?7 }
Lentz apologized anew for the company's slow handling of6 H" m1 I% a: N
problems. "We have not lived up to the high standards our
1 H& x% J- P( Ycustomers and the public have come to expect from Toyota," he" \4 Y7 S% D/ @7 i/ e7 b
said.
4 F- ~3 l9 v* Z! K2 v# i"Put simply, it has taken us too long to come to grips with
# r) h9 U' m+ U7 C$ Da rare but serious set of safety issues, despite all of our* \; [0 _! c* B+ h( d1 e
good faith efforts," said Lentz, president and chief operating
( _) }3 ~. F" ? g Iofficer of Toyota Motor Sales USA. Inc.
b# f* H8 N+ C0 q, C5 B$ Q! C; x$ GSeparately, among hundreds of Toyota dealers lobbying
( h- Y7 ?8 c3 V5 N8 H+ zmembers of Congress Tuesday, there seemed to be widespread
( U+ C* W( m6 t* zrancor toward a federal government they view as picking on the
+ i' ^; F$ L; k0 nautomaker, at least in part because of the government's! v" C* c) p7 E' T! D
investment of billions of dollars in General Motors and/ Z; {' l: J D) C
Chrysler.$ x, W; _8 ^ v( J
"That's hard for me as a citizen to understand why my tax1 ?. w4 a. F) c% H
dollars are going in that direction," Paul Atkinson, a
) \7 G9 \ ^5 d- @Houston-area Toyota dealer, said at a news conference that also
+ Q& G! p; N; Y. eserved as a pep rally for the visiting dealers. "To compete, z0 g0 l% k4 _) t1 q7 F- Y* X
with the government as an individual entrepreneur is pretty+ c8 [0 \6 I0 M2 t" t
tough."
/ `- \6 y& B7 ^$ p( X f$ P1 o5 G---" }- ~7 U9 E0 g! x! Z+ i
Associated Press writers Alan Fram, Stephen Manning and Tom
: b u u3 t6 i5 y4 i; {Raum in Washington and Tom Krisher in Detroit contributed to6 k. Y! Z( w) ^& @% ?
this story.
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