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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题; `" p( |# p% o# @
By LARRY MARGASAK and KEN THOMAS
7 m- Q; t1 V* t, S7 M3 p; aWashington (AP) -- The president of Toyota's U.S.1 L3 @5 R- {6 k- h- @
operations acknowledged to skeptical lawmakers on Tuesday that* v3 k; \) B6 ?- O" s
the company's recalls of millions of its cars may "not totally"+ ]! x8 q. D3 A
solve the problem of sudden and dangerous acceleration.4 B% p3 P- h& \1 ]9 X$ K+ R" y* `
"We are vigilant and we continue to look for potential
u9 W) E G' wcauses," Toyota's James Lentz told a congressional panel.
( D+ E* A/ W5 F5 b9 ^However, he repeated his company's position that unexpected, X; P' D: F* S: x
acceleration in some of the company's most popular cars and
; s6 T1 V( `: e, W( n* } s; q4 ftrucks was caused by one of two problems -- misplaced floor$ @5 d( v) K3 ?( I* f6 f' {
mats and sticking accelerator pedals.( C+ F1 ~0 ?( e' @& F: L) m" t
He insisted electronic systems connected to the gas pedal- }6 G" I9 {+ c1 h: R1 m5 \) r6 Y% P
and fuel line did not contribute to the problem, drawing sharp
# P) v a8 R4 M8 n$ fcriticism from lawmakers who said such a possibility should be, |& B/ l& _% a- O+ O) C& ~
further explored -- and from a tearful woman driver who could
" i; h/ j- Z7 L- V+ b. l% ynot stop her runaway Lexus./ O, A" P. }, i. K. V
"Shame on you, Toyota," Rhonda Smith, of Sevierville,4 W* e0 u* J! ~2 A+ ~ m4 n# U
Tenn., said at a congressional hearing. Then she added a second
P6 C2 t; I6 @# k"shame on you" directed at federal highway safety regulators." E! G/ F* c' ], B) I3 s4 o: T
Texas Republican Rep. Joe Barton cautioned his colleagues* r$ X2 L) O5 a% N5 E* R) h
early in the hearing against conducting a "witch hunt" and said
( k0 d, z6 q3 S) W. ~8 S& D"We don't want to just assume automatically that Toyota has) F% p- v* z, [' w! K
done something wrong and has tried to cover it up." But midway
! f7 @! g3 n( ?" u( F, pthrough Lentz's testimony, Barton said of Toyota's' d5 u' c& T4 _& V; o
investigation of the problems: "In my opinion, it's a sham.": J: `+ |/ P8 |7 c# C
Lentz said the company had not completely ruled out an* Z* u7 z5 |3 K J. ]" j, t
electronics malfunction and was still investigating causes of9 [& z& x' J- I5 Q
the sudden acceleration. Still, "We have not found a
+ A5 X" A: K" b$ W, tmalfunction" in the electronics of any of the cars at issue, he
$ O2 F/ @. L! a+ {said.- O! x, G5 |, S4 i" [2 Q/ X
As to Smith's harrowing story, "I'm embarrassed for what
7 g- d) P8 A5 m" y! e" g# u/ f" hhappened," Lentz said. "I want her and her husband to feel safe
* w3 `" A: h/ D& q' qabout driving our products," Lentz said.7 a. ]8 v/ p, F M
Three congressional panels are investigating Toyota's: ^1 D- T" K' Z/ S; e! c
problems, which affect a huge number of Americans. Toyota has
/ K H3 Q8 ?# p9 c# vrecalled some 8.5 million vehicles worldwide -- more than 6% t- j/ O2 L+ z$ m
million in the United States -- since last fall because of
0 R O& J, _ \% I# vunintended acceleration problems in multiple models and braking
/ C/ l8 S/ {- y: k# eissues in the Prius hybrid. It is also investigating steering
0 Y9 `2 d# B, Dconcerns in Corollas. People with Toyotas have complained of& q/ V3 F+ x5 l7 p) ]
their vehicles speeding out of control despite efforts to slow
4 H' A9 H/ g4 k- |3 k1 [* Ndown, sometimes resulting in deadly crashes. The government has
4 V2 C4 C, }2 I/ u. n, K3 v$ N4 jreceived complaints of 34 deaths linked to sudden acceleration) y0 G! T" b3 b+ g/ X+ x1 V [
of Toyota vehicles since 2000. b0 E5 |$ K. ~* R! W
Lentz, who choked up while discussing the death of his own9 @6 |% M1 N$ X L( L0 Q; }8 \
brother more than 20 years ago in a car accident, said he" o2 h% _. A2 a6 d3 d2 M
understood the pain.8 X T+ @" ]# |4 ]* j: }( q
"I know what those families go through," he said.) ?! N5 f1 o. }
Lentz has said in the past that he was confident Toyota's
0 ?" V- D( |. M! wfixes on the recalled vehicles would correct the problems.
, R& S4 b# C- ^! V+ EBut when pressed by Energy and Commerce Committee Chairman. j; u/ }' C- R3 f V- J
Henry Waxman, D-Calif., on whether the two recalls Toyota put- E& |- S' }2 k
in place to deal with the issue would completely solve it,
0 ]; g, T9 x4 x5 G7 d$ fLentz replied: "Not totally."3 p- A& Z) Q# g0 ]. \# \1 b @
Still, he said chances of unintended accelerations were
2 u, r: {6 \* `0 t5 V0 A"very, very slim" once the recall was complete. Lentz also said
5 ^ G0 G/ v0 O& c t/ [- ^6 eToyota was putting in new brakes that can override the gas) [4 D( l: [* O& M
pedal on almost all of its new vehicles and a majority of its
! e- t6 V2 I: S$ x2 Y2 `vehicles already on the road.
, A+ |+ p% i, S; j# dMeanwhile, Toyota president Akio Toyoda, who will testify
h2 b% E# n# x0 o1 nbefore a separate panel on Wednesday, said he took "full
3 q& ^ [7 I# i: N- f6 J/ Fresponsibility" for the uncertainty felt by Toyota owners and% p7 E/ ^( X/ R S
offered his condolences to a San Diego, Calif., family who were$ t$ L2 y$ [, ^3 B- E4 X# ]
killed in late August, reigniting interest in the problems.' n+ n$ \/ k8 x2 d8 S5 W
"I will do everything in my power to ensure that such a
5 _- r7 L0 o* y" d6 J3 Stragedy never happens again," Toyoda said in prepared testimony1 T3 y7 s( z: p
for Wednesday's hearing to the House Government Oversight8 Y7 W& {+ p( I9 a, `: N
Committee. "My name is on every car. You have my personal6 u2 K. d8 H; E
commitment that Toyota will work vigorously and unceasingly to9 u1 u4 N9 I1 T: |- Q6 P
restore the trust of our customers."
' S6 ]7 e4 v0 C% s2 {Lawmakers heard a brief, but riveting, deion from
) i9 Z/ r4 J% u" U0 ISmith, the Tennessee woman whose Toyota-made Lexus suddenly! J" V$ N2 c) v6 U( G2 U0 S; t( M
zoomed to 100 miles per hour as she tried to get it to stop --* `$ G3 m8 s7 v2 l4 o
shifting to neutral, trying to throw the car into reverse and
7 Y2 G" {" c4 ehitting the emergency brake. Finally, her car slowed enough
2 e( ]1 e5 {8 F1 Othat she was able to pull it off the road onto the median and* A2 ?0 ~0 Z& l) P H! v
turn off the engine.$ w+ v3 b) b3 f/ U5 m+ f
Fighting back tears, she described her nightmare ride of- S$ n8 R1 U1 A; v
October 2006, calling it "a near death experience."/ f' g5 k6 A( Q$ |- s
"After six miles, God intervened" and slowed the car, she$ |4 ~8 K. C( }: ^5 f* s
said. She added that it took a long time for Toyota to respond5 Z" n! H) d# C& ?
to her complaints.
9 t5 `; x6 W% c* X$ p: U: h( VIn an often contentious full day of testimony, lawmakers2 }) M" o W$ S6 u
returned again and again to the question of whether electronic
0 B2 f* \; \6 x. S. Q& q! y: w8 Nmalfunctions may have contributed to the speeding cars.
+ z4 \ q" n, |8 G q" y g"We are confident that no problems exist with the electric9 r6 _& C% q4 F
throttle control system in our vehicles," Lentz said. He cited$ Z' D+ R% F& \- P, ^1 a+ A' [
"fail-safe mechanisms" in the cars that were designed to shut. [3 A; S0 r: @( T+ D: U
off or reduce engine power "in the event of a system failure."/ G; |( w/ c% L9 r
Transportation Secretary Ray LaHood told the panel in% ~, f2 A7 f- K( D
prepared testimony that possible electronics problems were
& `* B+ d' R+ O& r5 q) ], |being looked into by his agency. He said the company's recalls9 A- s3 O" a" i6 t
were important steps but "we don't maintain that they answer
W* h& O$ j7 ~! m Y0 k, l uevery question." l$ a( K& G2 H- G% b3 f" ^4 x* Y6 F
Toyota hired a consulting firm to analyze whether
% K6 l% I8 b1 Helectronic problems could cause unintended acceleration. The
8 P1 }" h* H( X+ G4 B K- i1 tfirm, Exponent Inc., found no link between the two. But' w* R, c1 f% D: b$ X c
committee investigators said the testing studied only a small
" s4 ?5 `$ L4 k* E D! L& I5 B# Ynumber of vehicles8 c% U. I$ A5 e/ N! O3 S5 A
Tracking down an electrical problem can be far more! Q5 c7 l! z% v" S z0 M! f& h- ^
difficult, expensive and time-consuming than finding a% A2 J) ?3 j6 V8 g
mechanical problem. Electrical problems can have more than one3 k& `& e4 @& a% Y
source, and they can come from inside or outside the car.
9 k% F+ R6 E; v- i1 @2 |7 LMechanical problems often leave clues such as physical damage,2 T. G& _% x) Z# _9 U- B' A
where electronic troubles can be hidden in software or leave no
1 R- x4 l9 h6 Wtrace at all.
$ p9 u+ ?4 ~! d' Q3 @1 ^2 f7 CHouse investigators who reviewed Toyota's customer call
8 s0 l- W* H4 N! L3 T2 ^& w6 Cdatabase found that 70 percent of the complaints of sudden
6 y9 C4 ~$ ?% U" facceleration were for vehicles that are not subject to the4 E7 R) r! F: {- Y3 x8 s! r* q
recalls over floor mats or sticky pedals.( q/ H$ y7 ^) k
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, `' z9 ~2 v* ~, @said Toyota "misled the American public by saying that they and: x/ E! s3 }" s7 G6 B
other independent sources had thoroughly analyzed the
, H" E% x7 g* `, P0 H" m$ Welectronics systems and eliminated electronics as a possible5 n: U" G& w8 T8 ^" G& p' }
cause of sudden unintended acceleration when, in fact, the only7 r: W# n) u0 u" v0 {
such review was a flawed study conducted by a company retained
# q' W6 x& r3 E/ R. V& Qby Toyota's lawyers."! @! ~! l6 o# _8 P- J! m$ D/ ]: o
Lentz apologized anew for the company's slow handling of
- ]8 [$ }7 ?6 ?6 u" ~4 h8 C Eproblems. "We have not lived up to the high standards our
" T! Z1 I, `; _$ _/ ]customers and the public have come to expect from Toyota," he1 F( J" i5 l7 q2 ]) D3 C @8 b- ]
said.
' d$ k; o9 N$ K"Put simply, it has taken us too long to come to grips with
+ ^3 l& x+ P9 y9 U C# S% qa rare but serious set of safety issues, despite all of our# Q& k, [" K6 @0 D$ W; f
good faith efforts," said Lentz, president and chief operating
a' C1 B. }6 v, z$ ~* ^+ Jofficer of Toyota Motor Sales USA. Inc.
, k6 F( y: R) _. U! GSeparately, among hundreds of Toyota dealers lobbying* o! ^* s" t- \2 c
members of Congress Tuesday, there seemed to be widespread
, }% y1 s9 L9 O1 H& f3 Z( k7 e( @rancor toward a federal government they view as picking on the
- n. I5 ~. q4 Y7 ~/ z5 k1 }' uautomaker, at least in part because of the government's+ I( G& Y ?2 V% d
investment of billions of dollars in General Motors and4 e, }* g4 h, _
Chrysler.- A( B' t8 K7 p
"That's hard for me as a citizen to understand why my tax
" q; C9 j, R5 [; H1 odollars are going in that direction," Paul Atkinson, a* O% ?. g( L% z+ k/ k% ~# S6 U
Houston-area Toyota dealer, said at a news conference that also
& L& z, W7 S9 w4 ]; t$ Q6 \served as a pep rally for the visiting dealers. "To compete
y3 S4 r D2 c. xwith the government as an individual entrepreneur is pretty1 J! e+ j% G1 R* }2 ?, {6 ]
tough."- G7 E& [+ Y% e' X! G
---
7 f0 l" Q% I. n8 yAssociated Press writers Alan Fram, Stephen Manning and Tom3 I& \+ ]9 k% K# T! e1 _$ x) E j
Raum in Washington and Tom Krisher in Detroit contributed to
* H5 d2 `0 O( e, Qthis story.% O8 B9 P) c4 H/ T& u# m, `) S, Q
8 Z3 C9 r4 ~; y
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