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丰田承认换踏板不一定能全部解决加速问题& I/ q1 k# R- U$ a5 `+ Z5 s9 @$ b
By LARRY MARGASAK and KEN THOMAS
! u7 L" E# v1 x5 E& V$ |, PWashington (AP) -- The president of Toyota's U.S.
3 c) ]. O# V1 f$ ]5 Xoperations acknowledged to skeptical lawmakers on Tuesday that
$ N" B' {2 x, cthe company's recalls of millions of its cars may "not totally"
6 \$ }; g) B) U6 ?2 f) Isolve the problem of sudden and dangerous acceleration.5 b U% {1 ^/ R- ^
"We are vigilant and we continue to look for potential
( c2 L% _4 W) h+ g8 N1 t$ zcauses," Toyota's James Lentz told a congressional panel.* W% Z, @# C. J# K; t6 o
However, he repeated his company's position that unexpected* s6 X& d( t( X
acceleration in some of the company's most popular cars and
5 V# ^" }( c" T# O/ Ftrucks was caused by one of two problems -- misplaced floor; i) Z }8 ^3 `. Q2 m6 e" l9 D5 }
mats and sticking accelerator pedals.
6 }1 ^# R) v, p0 \He insisted electronic systems connected to the gas pedal t: E/ I7 Z* t/ h
and fuel line did not contribute to the problem, drawing sharp4 }3 P. D e7 ^; n( e
criticism from lawmakers who said such a possibility should be* B- e3 C% M2 p( C0 O
further explored -- and from a tearful woman driver who could# a4 U, R, {/ i
not stop her runaway Lexus.
' v4 v4 _# m% k"Shame on you, Toyota," Rhonda Smith, of Sevierville,2 e& f! \$ |9 T7 n& E# m0 @ a/ i
Tenn., said at a congressional hearing. Then she added a second
: J$ A1 v0 \; m( x# H- P' n"shame on you" directed at federal highway safety regulators.0 f& Y" l$ c# [) Q, A: j
Texas Republican Rep. Joe Barton cautioned his colleagues
! q) x& V& x* L3 pearly in the hearing against conducting a "witch hunt" and said
1 F; c! U! F4 C6 I" u1 I"We don't want to just assume automatically that Toyota has6 B( [& s- w7 y/ t
done something wrong and has tried to cover it up." But midway3 c, l+ t0 y$ S6 {2 h, C8 r
through Lentz's testimony, Barton said of Toyota's1 z/ D; [2 [: A s5 y) Q. S0 ^
investigation of the problems: "In my opinion, it's a sham."' K; ~6 n, K6 V1 P) v! r2 c1 j/ _
Lentz said the company had not completely ruled out an
1 D% }) d: z7 v3 Pelectronics malfunction and was still investigating causes of
. B1 m* w) Q6 B7 rthe sudden acceleration. Still, "We have not found a
/ O$ Q8 v3 ^7 ~8 ]8 Y4 Rmalfunction" in the electronics of any of the cars at issue, he
( f) Q6 J& w; _said.
& J+ \/ O- z5 y3 l" gAs to Smith's harrowing story, "I'm embarrassed for what
1 c2 \, i2 c' q4 o2 S& d8 vhappened," Lentz said. "I want her and her husband to feel safe
2 \. r% A) b I/ Gabout driving our products," Lentz said.4 U' ~% L l1 P) w' |/ h
Three congressional panels are investigating Toyota's
% b% n& h9 w3 V: Y5 K+ |, L8 Zproblems, which affect a huge number of Americans. Toyota has
. c% `- H& F: f( s# qrecalled some 8.5 million vehicles worldwide -- more than 6
+ H `& W# ?9 `& @9 j% mmillion in the United States -- since last fall because of
* O8 Z- }4 b9 b' Sunintended acceleration problems in multiple models and braking+ ~$ \7 i$ }4 N# m% K J# P1 W+ Y
issues in the Prius hybrid. It is also investigating steering3 x; K4 x# r( q0 J9 G4 b b
concerns in Corollas. People with Toyotas have complained of
: S4 b5 m( Q, |7 F. Itheir vehicles speeding out of control despite efforts to slow
3 b- h8 }& {4 w; }" f2 z8 Ndown, sometimes resulting in deadly crashes. The government has
8 x. b4 {: A8 P5 ~! F* c0 O. } yreceived complaints of 34 deaths linked to sudden acceleration$ ?, U5 O* Y3 g! x0 L5 c) G' `
of Toyota vehicles since 2000.
( p4 G2 Z, W- a* O5 \" SLentz, who choked up while discussing the death of his own
7 H$ {! L) M' Z# H9 c* e" Vbrother more than 20 years ago in a car accident, said he* m3 E/ W8 I4 t9 \/ g. h, G( u
understood the pain.
R0 C) V2 W* f9 }"I know what those families go through," he said.7 X7 h0 w. V1 ~" q$ G3 K: m6 d
Lentz has said in the past that he was confident Toyota's8 I4 D* q; T3 T
fixes on the recalled vehicles would correct the problems.& g R3 Y& Y/ G* V g1 J
But when pressed by Energy and Commerce Committee Chairman5 D1 F3 l' K: Z$ K
Henry Waxman, D-Calif., on whether the two recalls Toyota put
; T) }2 Z1 l6 Pin place to deal with the issue would completely solve it,
& `, s# s0 S Y& K: n. ~3 aLentz replied: "Not totally."
3 B4 C( G6 b4 d; X9 GStill, he said chances of unintended accelerations were! e9 D! l" n B; w) w& t3 D7 A
"very, very slim" once the recall was complete. Lentz also said8 B/ \# f4 J8 e) v$ k8 g
Toyota was putting in new brakes that can override the gas
7 ?( e( m: h% V6 v4 V0 Ppedal on almost all of its new vehicles and a majority of its
5 ~" b+ N/ G) G j" Rvehicles already on the road.
( ]/ o& }- n3 C3 P2 EMeanwhile, Toyota president Akio Toyoda, who will testify
% N4 i$ K2 X! ~0 P2 F: xbefore a separate panel on Wednesday, said he took "full3 G5 s3 ~' A0 Z" ~
responsibility" for the uncertainty felt by Toyota owners and( t- }; _3 t! B5 U; v% Y# f+ y( ?
offered his condolences to a San Diego, Calif., family who were
- b2 x% v b3 k5 z0 {killed in late August, reigniting interest in the problems.& w: H% W0 n8 [! A- N+ S9 m
"I will do everything in my power to ensure that such a
' y( K& ? s7 `1 S2 |tragedy never happens again," Toyoda said in prepared testimony
) e7 V9 N" N! a7 j1 F7 nfor Wednesday's hearing to the House Government Oversight1 b/ ^! V: ?( Y2 g, v& a
Committee. "My name is on every car. You have my personal
+ V: v& ^5 r( \0 Qcommitment that Toyota will work vigorously and unceasingly to
+ q4 m9 V- K9 T2 F& brestore the trust of our customers."6 g! ]! G) O. Q U* t# a& I
Lawmakers heard a brief, but riveting, deion from4 r* Q* r0 N5 O- c! Z( f& ]* T
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
5 N+ h' H; E) a8 f2 @zoomed to 100 miles per hour as she tried to get it to stop --3 Y3 W) ~7 k- W# N- h6 C
shifting to neutral, trying to throw the car into reverse and
( m' }) c, Z( q! _hitting the emergency brake. Finally, her car slowed enough! m% h, R& n, W/ o6 i' M6 [, N2 @. h
that she was able to pull it off the road onto the median and. X( l3 c+ L. f* I1 A' X: N0 |6 _
turn off the engine.1 _( O0 i) i4 S" ?6 e3 Z3 R( c- k
Fighting back tears, she described her nightmare ride of& `; T1 s4 z# b
October 2006, calling it "a near death experience."
3 U" p5 l3 {; k"After six miles, God intervened" and slowed the car, she
7 s+ C& g$ y' u2 [# D. \* Zsaid. She added that it took a long time for Toyota to respond
5 O2 r) f' \" i5 kto her complaints.) J' G# _* o- D) q
In an often contentious full day of testimony, lawmakers
: B: u! _4 r: n6 J# jreturned again and again to the question of whether electronic
' @4 o5 `' j5 j" _% xmalfunctions may have contributed to the speeding cars.
4 c) U }5 H6 J5 c+ T"We are confident that no problems exist with the electric3 R- D% U% x6 F
throttle control system in our vehicles," Lentz said. He cited
, w) f& Y5 j" C% v/ V" Q1 c- T( C"fail-safe mechanisms" in the cars that were designed to shut& G4 L d- \0 T
off or reduce engine power "in the event of a system failure."9 A% g5 l f) S3 n2 S+ E
Transportation Secretary Ray LaHood told the panel in C4 t' s. y8 S( N. v4 b
prepared testimony that possible electronics problems were
( x! [, `/ F3 U4 _0 X0 {0 a o/ xbeing looked into by his agency. He said the company's recalls1 t7 |/ L" \# E: B/ @
were important steps but "we don't maintain that they answer6 {3 u5 o5 Y9 c
every question."* X7 W. }: i$ M9 u0 Y3 g0 [
Toyota hired a consulting firm to analyze whether Z" p' J: G1 }4 J; J/ U
electronic problems could cause unintended acceleration. The' c) t3 Q$ \/ H; P/ d' b8 f4 K
firm, Exponent Inc., found no link between the two. But: B( H( E) ]3 i7 }# u
committee investigators said the testing studied only a small
9 E& A4 z# ]2 Z1 a9 D* |number of vehicles
" p' K6 U: `1 r" B/ U, C4 o$ nTracking down an electrical problem can be far more' |) R1 Y" \# a' q
difficult, expensive and time-consuming than finding a! H" D/ U* [+ r8 n w# y
mechanical problem. Electrical problems can have more than one: ?( J& X: F0 j
source, and they can come from inside or outside the car.+ ?3 ?: \ G& d( N3 P; K
Mechanical problems often leave clues such as physical damage,
: F! d( A; P4 w+ N+ B, s+ @! `where electronic troubles can be hidden in software or leave no
1 Q0 d- E& ]* C7 o9 ]5 {trace at all.
2 k4 G: l5 _6 v0 VHouse investigators who reviewed Toyota's customer call" l- J) m7 e7 f' L9 H0 O6 f
database found that 70 percent of the complaints of sudden
. X5 }0 X& D* J( o) l' @/ m: j. qacceleration were for vehicles that are not subject to the0 t5 B% \: n; y. l' `. e
recalls over floor mats or sticky pedals.
" O& m! N+ K RRep. Bart Stupak, D-Mich., chairman of the subcommittee,
7 K- ` a z) d% v1 A7 [3 zsaid Toyota "misled the American public by saying that they and
# l8 w6 |4 r7 c( Z, |, L6 A# V( ~other independent sources had thoroughly analyzed the' d/ w# Y& K& `8 d: e- a
electronics systems and eliminated electronics as a possible/ c- }6 K( a2 m2 I( I! U
cause of sudden unintended acceleration when, in fact, the only4 g: J+ }* ?) ~8 b3 O+ R- i2 P ?
such review was a flawed study conducted by a company retained1 I; H3 W& Z) s$ G. b. a
by Toyota's lawyers."2 ^/ I3 O$ S" g" U$ v, S, Y% V
Lentz apologized anew for the company's slow handling of* l- M! z9 G/ H) `+ `8 Q6 I
problems. "We have not lived up to the high standards our
. X: Q/ z2 [7 J& H& Z" j& qcustomers and the public have come to expect from Toyota," he
0 N% P4 k3 {3 d2 \2 `said.- c- T8 l, @% B& R9 E
"Put simply, it has taken us too long to come to grips with' O" o |! b6 t" B1 f
a rare but serious set of safety issues, despite all of our
( a( U4 \, U$ ]/ P, T, Lgood faith efforts," said Lentz, president and chief operating
2 q6 ?, S. N* v @3 Y5 g0 {) `officer of Toyota Motor Sales USA. Inc.6 M* ?$ t L( ~$ @) j/ y l0 _. J9 f
Separately, among hundreds of Toyota dealers lobbying
% @2 R' g6 K6 [% Z) R$ imembers of Congress Tuesday, there seemed to be widespread i5 T/ h$ H8 z+ M9 u3 y6 `, ^
rancor toward a federal government they view as picking on the
! g& M) I+ [$ p( u& oautomaker, at least in part because of the government's6 r+ q' i# w5 M, B2 h
investment of billions of dollars in General Motors and/ f7 {; Z, P1 O7 D1 k/ i
Chrysler.# s, F+ t( h: v! G4 u
"That's hard for me as a citizen to understand why my tax v& X& E/ [" D; V
dollars are going in that direction," Paul Atkinson, a' Y' [ c2 v0 A# A* @! q
Houston-area Toyota dealer, said at a news conference that also
( i! H2 ^6 ?% b5 J/ U# Aserved as a pep rally for the visiting dealers. "To compete
2 S" ] i; N3 j' c- G) owith the government as an individual entrepreneur is pretty, ~! ~6 Z- X- G7 ~
tough."
/ M: W) ~7 V' {3 k2 U |---
$ r4 ]. r( _: e% AAssociated Press writers Alan Fram, Stephen Manning and Tom( B1 r8 T6 i, y6 j) W
Raum in Washington and Tom Krisher in Detroit contributed to
1 C; t* h8 \1 @this story.
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+ e% {& P( {& q2 Q-0- Feb/23/2010 21:04 GMT |
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