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丰田承认换踏板不一定能全部解决加速问题 y9 \/ F6 J( O- ]# J m$ c
By LARRY MARGASAK and KEN THOMAS! q5 G) X. ?' P& ^* f
Washington (AP) -- The president of Toyota's U.S.. M: f1 g7 D" J5 Y" g
operations acknowledged to skeptical lawmakers on Tuesday that
$ o, F- _0 P0 M6 O& V, _) pthe company's recalls of millions of its cars may "not totally"+ [( Y0 e4 O0 {* A6 f. y# v, ~
solve the problem of sudden and dangerous acceleration.( J" D0 o# K5 D Q9 H& {/ g' S3 j$ |
"We are vigilant and we continue to look for potential
2 Q' p$ T3 Q- E' ?# v8 y2 _5 O. o: \causes," Toyota's James Lentz told a congressional panel.7 {/ Y! j5 a. H
However, he repeated his company's position that unexpected
; b: d3 v- _) |acceleration in some of the company's most popular cars and
( r+ }: B: W7 n' Etrucks was caused by one of two problems -- misplaced floor
1 ^9 f% ^3 U( Y, }+ [' [9 C; H6 mmats and sticking accelerator pedals.
; N1 S0 t7 j' \/ IHe insisted electronic systems connected to the gas pedal L% N" Z5 p. ^2 Z" Y
and fuel line did not contribute to the problem, drawing sharp
1 t) Q8 `9 i$ C8 hcriticism from lawmakers who said such a possibility should be# B% @7 W V: ^0 b
further explored -- and from a tearful woman driver who could
/ o) @, ]8 J- K6 ~' P# Jnot stop her runaway Lexus., v* [8 w7 w; A
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 q D7 [) r" \2 dTenn., said at a congressional hearing. Then she added a second" A+ [" x9 U% U
"shame on you" directed at federal highway safety regulators.# K1 _/ p0 ]5 @: R7 z+ N
Texas Republican Rep. Joe Barton cautioned his colleagues
. v2 V- K! _, B8 Searly in the hearing against conducting a "witch hunt" and said( f0 m$ P- H: g" G; k& z' L+ ?2 O1 |
"We don't want to just assume automatically that Toyota has( C0 Q- [2 i7 k7 q
done something wrong and has tried to cover it up." But midway
& c9 d) ^' P' }8 X) E% J& h m+ Cthrough Lentz's testimony, Barton said of Toyota's
. y1 a1 E$ R$ linvestigation of the problems: "In my opinion, it's a sham."$ f2 A( ~5 ^4 I# `
Lentz said the company had not completely ruled out an* {9 }) Y9 G8 B: m& M
electronics malfunction and was still investigating causes of: J, f) a( V: z4 O, E- R6 k- H6 ^0 u F) m
the sudden acceleration. Still, "We have not found a, j! B) U; z5 ?- r$ h m
malfunction" in the electronics of any of the cars at issue, he
% t* a7 i0 ]" e J, d5 z) b+ h nsaid.+ E5 y1 F: \! ~) B. O
As to Smith's harrowing story, "I'm embarrassed for what4 M8 ?. ]; `. ?' |+ A
happened," Lentz said. "I want her and her husband to feel safe2 \. N. G. W- A7 }3 h; M l
about driving our products," Lentz said.
$ H9 k8 P( z8 {; l( |+ O5 h, j3 _Three congressional panels are investigating Toyota's
! q2 h/ y& U5 d9 ?( t9 C5 v1 Nproblems, which affect a huge number of Americans. Toyota has# c: _+ [( {! J; Z
recalled some 8.5 million vehicles worldwide -- more than 6
) I2 c' F! Q1 `million in the United States -- since last fall because of
4 H7 W6 U% g2 z+ P3 }4 c _& Qunintended acceleration problems in multiple models and braking% \) n" {5 g9 i& g
issues in the Prius hybrid. It is also investigating steering
& I- y$ X, _/ e7 L! Nconcerns in Corollas. People with Toyotas have complained of
/ g' @2 Y' j2 Y( Q% W6 ^their vehicles speeding out of control despite efforts to slow
& d% {# P1 k. p0 i5 }( j! adown, sometimes resulting in deadly crashes. The government has
( o c8 a, M8 O9 k2 g( W7 Vreceived complaints of 34 deaths linked to sudden acceleration
- ~6 ~: _3 A" X8 xof Toyota vehicles since 2000. D L3 o% i1 M7 P, k" k
Lentz, who choked up while discussing the death of his own
: q' `! b4 r6 M- Wbrother more than 20 years ago in a car accident, said he
2 U6 G- S) V) F/ u5 p3 Q0 M" V+ ]7 M/ gunderstood the pain.
* c( \) x- E) o# S# R3 }# a"I know what those families go through," he said.
1 F7 f. [3 d, M& }4 q2 g3 O2 nLentz has said in the past that he was confident Toyota's9 r$ l* a4 n* w
fixes on the recalled vehicles would correct the problems.
! }$ C8 j. K% ZBut when pressed by Energy and Commerce Committee Chairman7 W7 `, R" s& l/ D$ W
Henry Waxman, D-Calif., on whether the two recalls Toyota put" O1 P& K% C5 ^: V T
in place to deal with the issue would completely solve it,. T$ @" k3 V$ \/ @
Lentz replied: "Not totally."2 w$ I/ p/ ~) i$ i8 c
Still, he said chances of unintended accelerations were- j+ J. Q- ~5 T
"very, very slim" once the recall was complete. Lentz also said' Y1 @( ], g0 e. H# w
Toyota was putting in new brakes that can override the gas7 S& N; H" z& C: F. [2 N$ `9 ^
pedal on almost all of its new vehicles and a majority of its+ O7 \8 {% d0 H2 o) k; P8 V& p
vehicles already on the road.
3 d8 ^* z0 ~! Y: E+ T- RMeanwhile, Toyota president Akio Toyoda, who will testify& H) n$ _) s' L- v. S) t
before a separate panel on Wednesday, said he took "full
4 ?# z9 d, _4 d* qresponsibility" for the uncertainty felt by Toyota owners and
W' Y) P/ N9 R! t% f5 k ]& xoffered his condolences to a San Diego, Calif., family who were
) e5 `0 l2 ^# Fkilled in late August, reigniting interest in the problems.6 X0 v" P r1 X2 w p
"I will do everything in my power to ensure that such a: I8 X6 K) S; n
tragedy never happens again," Toyoda said in prepared testimony n5 T$ P x6 v* A0 f
for Wednesday's hearing to the House Government Oversight
. e# Y1 h0 D9 `# @Committee. "My name is on every car. You have my personal" p$ N& Q; }) ]9 H9 T
commitment that Toyota will work vigorously and unceasingly to
! I; a9 e( E2 I! G0 E3 `2 A6 ?restore the trust of our customers."
6 w- J# c. }2 N7 {- kLawmakers heard a brief, but riveting, deion from
4 M2 D# w1 Y0 ]8 V. F( O! ]Smith, the Tennessee woman whose Toyota-made Lexus suddenly( R* t* L; H: i2 N
zoomed to 100 miles per hour as she tried to get it to stop --: b! K/ [$ O9 m& H3 e" T. e
shifting to neutral, trying to throw the car into reverse and
9 g! y; d8 I z! G3 [2 h1 @1 hhitting the emergency brake. Finally, her car slowed enough, m2 E. P, I: v7 P% O @! k# |
that she was able to pull it off the road onto the median and' e( C" M5 }2 Y( o6 o6 h9 n; X
turn off the engine.
( ^! w; C' `: k. ^0 _2 yFighting back tears, she described her nightmare ride of
8 T, |; V* m- ~( _5 eOctober 2006, calling it "a near death experience."
: @: z. Q! w5 Q8 W7 j0 ]5 _"After six miles, God intervened" and slowed the car, she2 A- v3 E) Z+ d7 y' {6 q* g9 |
said. She added that it took a long time for Toyota to respond( C# C* v( @. [3 J1 ^0 }" _( a8 v
to her complaints.0 B0 o. \6 _4 C( |
In an often contentious full day of testimony, lawmakers3 a8 B2 K/ F+ j" t
returned again and again to the question of whether electronic$ I' ~( H! a ?
malfunctions may have contributed to the speeding cars.
4 H% l+ `$ f: a) p2 U- W"We are confident that no problems exist with the electric' L, E& y L& W, E6 {
throttle control system in our vehicles," Lentz said. He cited
; m9 x0 T* T- N. r( U8 \"fail-safe mechanisms" in the cars that were designed to shut& }) l. |3 v1 D* V6 s2 ?
off or reduce engine power "in the event of a system failure."( Q8 [7 g$ V) a
Transportation Secretary Ray LaHood told the panel in
2 u, S7 @0 a/ o( b8 d& yprepared testimony that possible electronics problems were
/ k: R0 N* Z# x0 B& Abeing looked into by his agency. He said the company's recalls
. \" L9 ~8 t0 p( [' _( lwere important steps but "we don't maintain that they answer
* e) E' k" J6 r2 y3 @7 U( Gevery question."
3 l2 s6 w' o" n9 w' ^( y# GToyota hired a consulting firm to analyze whether
7 b0 h- D. v2 G# |0 W' L: `electronic problems could cause unintended acceleration. The
8 P8 @# `* N$ Rfirm, Exponent Inc., found no link between the two. But
9 p, i ^4 z1 Q$ S' w$ c: Fcommittee investigators said the testing studied only a small
1 B, x `" I3 U0 t( A' ^3 h/ Tnumber of vehicles
' f6 b. k4 f. V; W8 cTracking down an electrical problem can be far more
7 e& ^, S9 a7 P: Y- A @difficult, expensive and time-consuming than finding a! c' }- o+ }; @" C* }; X5 @
mechanical problem. Electrical problems can have more than one8 w3 j7 X4 |/ o/ r5 i$ _
source, and they can come from inside or outside the car.
7 a2 S2 F, }& y) NMechanical problems often leave clues such as physical damage,9 f- k. W; ]9 t5 f; t4 n
where electronic troubles can be hidden in software or leave no
8 w6 G- t7 g; U2 ~trace at all.+ {4 i1 X/ ]+ U, o8 _: O" U
House investigators who reviewed Toyota's customer call
$ I: Z5 j/ \2 \0 g: `( t/ ~database found that 70 percent of the complaints of sudden
( ~' ^% q9 n" z3 @& |acceleration were for vehicles that are not subject to the
8 b9 c a8 ^" @+ s5 G5 N r6 n: T1 vrecalls over floor mats or sticky pedals. \: h# u' a9 k9 a
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, ]" f8 M# n3 isaid Toyota "misled the American public by saying that they and! P+ w6 A5 G, s5 s( p
other independent sources had thoroughly analyzed the
- @) @4 |: [' t( X2 @. Z. D! |electronics systems and eliminated electronics as a possible# v& B3 s& [. k) w# {
cause of sudden unintended acceleration when, in fact, the only
2 ^8 b; `/ y! ~% N( ?such review was a flawed study conducted by a company retained+ k; g. ^2 p7 U, u
by Toyota's lawyers."
8 n q4 l9 r& d# qLentz apologized anew for the company's slow handling of) @' p% j6 a5 c/ Y( P3 U4 L6 i
problems. "We have not lived up to the high standards our
2 I( _+ [+ s3 }# M& Bcustomers and the public have come to expect from Toyota," he% A g% N* ?- {/ t/ \
said.
$ ]9 r: u; x! {+ V+ `' Z( q3 B"Put simply, it has taken us too long to come to grips with1 H" A% [0 H. P" o+ S* S3 O
a rare but serious set of safety issues, despite all of our
x3 b# b* h9 `, c( J% }) x, N+ f- igood faith efforts," said Lentz, president and chief operating
, D3 R5 k+ W1 \0 oofficer of Toyota Motor Sales USA. Inc.. M* n0 M8 E0 K$ X8 |5 q
Separately, among hundreds of Toyota dealers lobbying
2 j% s9 ]- X9 u0 ^% M( N# cmembers of Congress Tuesday, there seemed to be widespread5 W" c# a' u% J5 Y! T$ }+ O
rancor toward a federal government they view as picking on the2 ?0 P' e7 w1 G6 b0 J* D: {
automaker, at least in part because of the government's7 P( s3 w1 J* Z( I! }
investment of billions of dollars in General Motors and
, X+ O8 m6 V7 b2 _! nChrysler.
2 G& g! {5 e" U: f R, l+ ]6 q2 M"That's hard for me as a citizen to understand why my tax& ]7 [# T0 V/ Q' W T' Z. v/ H, g+ A
dollars are going in that direction," Paul Atkinson, a5 U" B; j \; U0 {$ k$ c" b/ {
Houston-area Toyota dealer, said at a news conference that also
) K* s+ r, Z2 ^+ Q8 q% E% Wserved as a pep rally for the visiting dealers. "To compete
! s. N5 |$ w+ p$ C$ t0 n7 nwith the government as an individual entrepreneur is pretty
- ]3 h( Z4 Q2 Otough."7 p; L$ i# L! s$ |6 x# ~0 [+ k
---
+ N% D4 E7 r9 h# cAssociated Press writers Alan Fram, Stephen Manning and Tom: t1 ]. ` x$ t! ~+ o
Raum in Washington and Tom Krisher in Detroit contributed to
; U5 I9 y/ |1 b5 Nthis story.
) ^+ k9 \' g7 Y
. Z$ S- |) x* o* t. h# P-0- Feb/23/2010 21:04 GMT |
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