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丰田承认换踏板不一定能全部解决加速问题6 t) E5 y) s& e t; f; E4 L
By LARRY MARGASAK and KEN THOMAS% d( ~. }! ?! T$ z, O6 K
Washington (AP) -- The president of Toyota's U.S.; S9 O7 ?& q! C( g) | f
operations acknowledged to skeptical lawmakers on Tuesday that
, V+ v' ~. T0 i5 i. b1 }* Ithe company's recalls of millions of its cars may "not totally"9 Q |: A9 c, e. `
solve the problem of sudden and dangerous acceleration.
7 P, H" n$ @/ n9 [: V! k" N1 `$ A"We are vigilant and we continue to look for potential
~+ F2 \) t3 B1 ~. y2 icauses," Toyota's James Lentz told a congressional panel.% q' @) X+ z; U2 p6 L# C
However, he repeated his company's position that unexpected
1 Y S$ f6 @$ B4 ~acceleration in some of the company's most popular cars and
, F6 }2 J% P- R3 n4 l' U0 Z$ btrucks was caused by one of two problems -- misplaced floor
# F6 e& ^' E( L. D7 M" U5 p9 Z/ cmats and sticking accelerator pedals.
( A" |* u( A9 ?2 \0 B1 Y7 H# \He insisted electronic systems connected to the gas pedal* K6 C5 ^: e( R; p+ H
and fuel line did not contribute to the problem, drawing sharp
* k8 k2 @/ t' M+ ]0 \) H wcriticism from lawmakers who said such a possibility should be
; D+ c7 z, p1 tfurther explored -- and from a tearful woman driver who could" {( g+ G3 r( g+ B& j4 N
not stop her runaway Lexus." `3 S9 S1 Z: ]
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
5 i. D/ g9 a* RTenn., said at a congressional hearing. Then she added a second
5 T8 e: ]0 D2 x, {& T& U"shame on you" directed at federal highway safety regulators.
* L5 o- C& k0 X2 R8 u n/ L$ NTexas Republican Rep. Joe Barton cautioned his colleagues6 A2 @& U4 q$ e4 m% h
early in the hearing against conducting a "witch hunt" and said
2 S6 \& d. d. O( {"We don't want to just assume automatically that Toyota has
1 I$ X; f8 x5 a" w: n0 adone something wrong and has tried to cover it up." But midway
1 I; Z# b. n! f5 X. H& o) }+ a+ tthrough Lentz's testimony, Barton said of Toyota's
& J( c$ f" D' R, N8 Pinvestigation of the problems: "In my opinion, it's a sham.") k1 g$ {. `1 [6 `3 G
Lentz said the company had not completely ruled out an n- R# q3 h& U
electronics malfunction and was still investigating causes of
1 `6 P0 K! L$ o, O! Uthe sudden acceleration. Still, "We have not found a6 w' s; O0 Z6 |) h$ C
malfunction" in the electronics of any of the cars at issue, he3 `( a9 d% n6 M0 s5 J+ i
said.+ @$ Y( ]5 n# d3 M1 n& ], n' J
As to Smith's harrowing story, "I'm embarrassed for what
6 [0 |5 i* o8 A7 c3 @/ F) k6 {happened," Lentz said. "I want her and her husband to feel safe
& f+ p; x' B; l1 T* _& o2 Uabout driving our products," Lentz said.
' C. p* f1 e8 X, j6 ~3 Y5 dThree congressional panels are investigating Toyota's% p1 s8 w7 A% n; S0 H! j
problems, which affect a huge number of Americans. Toyota has
- S4 A% I* g' H' Orecalled some 8.5 million vehicles worldwide -- more than 6
) s$ I" D( b* mmillion in the United States -- since last fall because of, Z) P( g/ o/ v, C! ^' B$ }( \
unintended acceleration problems in multiple models and braking, L2 q% f" _" E5 I, k0 z2 W
issues in the Prius hybrid. It is also investigating steering8 x# }7 @1 y/ `: p" l4 }: u
concerns in Corollas. People with Toyotas have complained of
0 e4 M1 P! ]2 O3 {their vehicles speeding out of control despite efforts to slow: u% q0 c# ~. L5 d& r
down, sometimes resulting in deadly crashes. The government has
& M) C7 m( p/ [5 dreceived complaints of 34 deaths linked to sudden acceleration
% g1 k( K, e, A* B4 jof Toyota vehicles since 2000.
P _! W+ `; c. }- `8 PLentz, who choked up while discussing the death of his own
: f! @% B9 ]# G! A" w3 [; ?brother more than 20 years ago in a car accident, said he+ ~' Q- k2 q# w* x4 |8 E3 C* S2 I
understood the pain.; J; y" L4 C4 B) D( X! L- C
"I know what those families go through," he said.
: {$ H! d( w! U* l) C C2 o0 dLentz has said in the past that he was confident Toyota's
/ Q3 e% y$ v. |- J! d6 Cfixes on the recalled vehicles would correct the problems.
9 z6 r5 d/ s: xBut when pressed by Energy and Commerce Committee Chairman/ Q1 s) |- c/ a
Henry Waxman, D-Calif., on whether the two recalls Toyota put, K) S) a' Q% i8 b
in place to deal with the issue would completely solve it,
% {8 d' [8 i0 _3 }Lentz replied: "Not totally."
3 d: E8 B; C# ?; A. kStill, he said chances of unintended accelerations were
A8 W7 n" T% |: o( P"very, very slim" once the recall was complete. Lentz also said6 R& O+ ^( b. p
Toyota was putting in new brakes that can override the gas
* d' `' t. O" g! V2 W$ m" `% {pedal on almost all of its new vehicles and a majority of its
% B) i7 x, |0 B2 z6 Xvehicles already on the road.
" t1 ]2 e! z4 x# E% n# U+ ]Meanwhile, Toyota president Akio Toyoda, who will testify
+ b5 ]7 K& t3 N7 ]+ Qbefore a separate panel on Wednesday, said he took "full2 A! i! i5 ^7 D) A* W; Z" c) a9 v
responsibility" for the uncertainty felt by Toyota owners and3 a. D2 @4 x. E3 p( R+ s/ b) b5 s
offered his condolences to a San Diego, Calif., family who were
5 m( s. U6 o. N/ wkilled in late August, reigniting interest in the problems.0 W: w. M2 H, m+ i
"I will do everything in my power to ensure that such a: t# Y7 e! U% N+ p
tragedy never happens again," Toyoda said in prepared testimony4 D2 s& ~+ O( ~
for Wednesday's hearing to the House Government Oversight
. t1 e5 O# a# Q: L O+ m: MCommittee. "My name is on every car. You have my personal/ }1 y- q' ]- G* b
commitment that Toyota will work vigorously and unceasingly to( L; ^9 h2 c+ F, j& m" P ]
restore the trust of our customers."
6 g Z/ {0 j/ J# l T6 _Lawmakers heard a brief, but riveting, deion from
# B) [/ u6 Y5 S; l, g% ESmith, the Tennessee woman whose Toyota-made Lexus suddenly
2 C7 d8 S N( G* Q/ q) {! k) Qzoomed to 100 miles per hour as she tried to get it to stop --
. m" x5 y( x1 X5 N, Z9 mshifting to neutral, trying to throw the car into reverse and$ d. Q; ^$ u+ h2 ~; v+ k" M
hitting the emergency brake. Finally, her car slowed enough
% y6 {" h' `, P1 k, W% E- U6 athat she was able to pull it off the road onto the median and
& U7 f2 I6 J; V9 |, Hturn off the engine.# q6 e3 \$ @7 P# i" K
Fighting back tears, she described her nightmare ride of. \4 m# t( A3 y
October 2006, calling it "a near death experience."
8 @$ t7 g+ Q- s/ l6 M0 m k `9 P) l. _"After six miles, God intervened" and slowed the car, she
4 {6 @% p4 d8 v/ `4 G psaid. She added that it took a long time for Toyota to respond
; R0 b2 g3 e! s2 gto her complaints.7 w" T% P% H/ i& C; b% E& A! ?0 v
In an often contentious full day of testimony, lawmakers
. g( C4 m6 E3 R, ?1 @' L9 t* E# x3 Mreturned again and again to the question of whether electronic
# y4 n% `' A C+ P+ _, Omalfunctions may have contributed to the speeding cars.
L, v A4 N" m: o/ c"We are confident that no problems exist with the electric
2 o% O3 ?3 L$ K- a0 l/ athrottle control system in our vehicles," Lentz said. He cited' h6 Y0 I1 `* O0 c4 h
"fail-safe mechanisms" in the cars that were designed to shut
7 P. r, y' \1 n9 t% n0 \0 Voff or reduce engine power "in the event of a system failure."
( n. B8 i6 o& a0 {# WTransportation Secretary Ray LaHood told the panel in# \6 Z0 i( O9 k. R" D1 b
prepared testimony that possible electronics problems were0 Z4 y: U4 h; V
being looked into by his agency. He said the company's recalls
9 `; T. E5 W4 T- ~were important steps but "we don't maintain that they answer
: }# ]! a9 k: c1 W8 N+ kevery question."
|' @; e4 H7 u' P: W `0 ]' `Toyota hired a consulting firm to analyze whether
& _" Y4 O, A' n, O9 e5 z0 L3 yelectronic problems could cause unintended acceleration. The! e# m; w8 g8 w, ]( _! V0 s$ V
firm, Exponent Inc., found no link between the two. But- d, u5 ]3 m! w8 m9 g' C
committee investigators said the testing studied only a small
' Q1 y% K, c# ~2 I0 ^0 W+ R/ ^number of vehicles* E$ `* K2 Y% j' I
Tracking down an electrical problem can be far more
- q T. ]( E' w ?2 z- Bdifficult, expensive and time-consuming than finding a
7 \ t5 J& a9 Umechanical problem. Electrical problems can have more than one. n' C1 K5 | H* a0 O2 T _
source, and they can come from inside or outside the car.
" B, E/ I) E1 n+ rMechanical problems often leave clues such as physical damage,
& Q* R. T) N) z: g/ Swhere electronic troubles can be hidden in software or leave no1 ~/ `- W% A9 [6 T- M7 K9 E0 l
trace at all.
. Q$ e" K, V# E/ rHouse investigators who reviewed Toyota's customer call% t; q$ W* |7 _
database found that 70 percent of the complaints of sudden
) Z* d! E. f( v- D4 qacceleration were for vehicles that are not subject to the
4 }, ]8 i. E- G, q# k( precalls over floor mats or sticky pedals.3 K9 t8 L+ m5 n- Y% a
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,7 G# l& X9 J" `. s; N$ U2 c
said Toyota "misled the American public by saying that they and8 q0 J' p0 ~" T' L
other independent sources had thoroughly analyzed the
+ x' W# j4 r1 z T4 relectronics systems and eliminated electronics as a possible' R/ A8 t* [: ?( y
cause of sudden unintended acceleration when, in fact, the only
7 _2 ] p1 ~' Usuch review was a flawed study conducted by a company retained
5 v4 P ]' W8 J+ W2 }1 `# cby Toyota's lawyers."7 t. t2 D) l: }6 ^. g6 P" s
Lentz apologized anew for the company's slow handling of
) Y& w) s+ H# \ D, U! C4 Jproblems. "We have not lived up to the high standards our
6 C1 M0 V4 u+ D6 O% @customers and the public have come to expect from Toyota," he
/ z# e" o5 F$ k# nsaid.
# m' a; J3 x- D* W! Z. s1 L) a"Put simply, it has taken us too long to come to grips with2 l2 S6 t6 x9 _2 c$ Y0 E) K
a rare but serious set of safety issues, despite all of our
, j( _6 I9 s( G# V1 dgood faith efforts," said Lentz, president and chief operating
. |8 \& E6 h! v& b4 K" O% Cofficer of Toyota Motor Sales USA. Inc.+ p# C; F! ^8 ~, f1 ]# w2 p
Separately, among hundreds of Toyota dealers lobbying
/ n) c' [$ l+ }$ k3 ]% Gmembers of Congress Tuesday, there seemed to be widespread
$ a9 B9 w1 V9 Brancor toward a federal government they view as picking on the
' _9 i5 L$ K' e/ V) {, R' Qautomaker, at least in part because of the government's# p W7 j L/ O7 Z5 y
investment of billions of dollars in General Motors and9 m+ d* M7 {. `+ a2 g$ B% Q
Chrysler.
6 O+ _* b8 D+ |4 r! |"That's hard for me as a citizen to understand why my tax
U) p( D: `" z. K- i/ }" j, Odollars are going in that direction," Paul Atkinson, a# O$ h& `2 F4 J) ^
Houston-area Toyota dealer, said at a news conference that also, s# G3 {+ e$ ]: n
served as a pep rally for the visiting dealers. "To compete+ X; z' E! m) \+ h! R
with the government as an individual entrepreneur is pretty- H4 }- R# p) \5 g" t
tough."3 c. ^' B4 A$ }5 W9 k, x
---
& y$ x. c0 J' t! I' G* DAssociated Press writers Alan Fram, Stephen Manning and Tom- n" i3 ^: V* }' r$ a. E
Raum in Washington and Tom Krisher in Detroit contributed to
6 l1 e( \# d) a4 H& r3 mthis story.2 ] A7 ?) d6 ^% d' C) ]
2 Z" o0 F- g: @7 m6 m7 W9 B& q" z-0- Feb/23/2010 21:04 GMT |
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