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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题9 N! Y+ D6 m9 C
By LARRY MARGASAK and KEN THOMAS" z+ K- I' u- i4 T7 u( i2 e
Washington (AP) -- The president of Toyota's U.S.$ ~- n; a% t4 E `9 u2 w
operations acknowledged to skeptical lawmakers on Tuesday that% N7 ?5 T+ O% Q" l4 K
the company's recalls of millions of its cars may "not totally"
6 E7 g+ C8 U3 R8 X. R8 l, asolve the problem of sudden and dangerous acceleration.
1 s$ j# M; q* `: f9 ?"We are vigilant and we continue to look for potential' X; W+ r; z1 [! X) n
causes," Toyota's James Lentz told a congressional panel.; Y: s& F9 B) Q$ Q
However, he repeated his company's position that unexpected0 f' g( \6 F0 q$ i4 E4 R
acceleration in some of the company's most popular cars and5 A& p& F" s- B1 U. C( l
trucks was caused by one of two problems -- misplaced floor: I( c# n! @/ q" {9 V" i
mats and sticking accelerator pedals.3 n4 e/ b9 H2 D
He insisted electronic systems connected to the gas pedal' ^, R( R V& m9 l' M9 g6 L: T
and fuel line did not contribute to the problem, drawing sharp) Q! B) E# k b
criticism from lawmakers who said such a possibility should be
6 R2 T5 S( z% C! V0 E6 _further explored -- and from a tearful woman driver who could
6 i2 R, a3 Q* Enot stop her runaway Lexus.
6 K# |) W; F0 A9 g5 |"Shame on you, Toyota," Rhonda Smith, of Sevierville,
" s/ c! l. T7 ]+ a0 s4 g/ OTenn., said at a congressional hearing. Then she added a second' z9 g6 K7 m4 k3 O
"shame on you" directed at federal highway safety regulators.( w2 g4 A7 n- Z- J) [
Texas Republican Rep. Joe Barton cautioned his colleagues1 |4 }) ]/ J# q
early in the hearing against conducting a "witch hunt" and said
+ m& m9 o, _( C3 l6 J+ Q5 T3 m"We don't want to just assume automatically that Toyota has
6 d6 Y" s2 N; Odone something wrong and has tried to cover it up." But midway* ]# i2 X9 p& P7 \2 l
through Lentz's testimony, Barton said of Toyota's
+ L f* u$ g1 _" [0 @9 Z5 hinvestigation of the problems: "In my opinion, it's a sham."
8 P, f/ f0 Z0 r7 x N6 SLentz said the company had not completely ruled out an
+ N; A* Y9 E$ L& c& welectronics malfunction and was still investigating causes of
( P" w% w: o" x/ ?+ |5 |the sudden acceleration. Still, "We have not found a
1 r" q- J8 m* t" p# K) R# qmalfunction" in the electronics of any of the cars at issue, he: T U+ i) p$ ~+ ]1 S7 d7 y$ i% J
said.
: Q- ]2 i8 I; L* m8 ^- vAs to Smith's harrowing story, "I'm embarrassed for what+ l g& U# S% k7 e4 \
happened," Lentz said. "I want her and her husband to feel safe( a1 Q9 l# H1 e% I4 J- C) [7 r
about driving our products," Lentz said.* A- N. i. ` p# R
Three congressional panels are investigating Toyota's
& Q6 v' V; h3 s, T4 z5 ~' y# rproblems, which affect a huge number of Americans. Toyota has; Q1 w( H6 q- `( M
recalled some 8.5 million vehicles worldwide -- more than 6
3 J9 b# X7 ^( T' i& i; @6 r( Amillion in the United States -- since last fall because of7 \3 C' S, F6 O6 r' x; B% n
unintended acceleration problems in multiple models and braking
) x* i1 c G4 Xissues in the Prius hybrid. It is also investigating steering
- X& K/ y2 u; {) |concerns in Corollas. People with Toyotas have complained of
9 V+ [/ _% P8 s C7 m9 f, htheir vehicles speeding out of control despite efforts to slow
7 j0 W9 O3 ^) F, }* V0 H! o9 C6 ?8 O9 X% ~down, sometimes resulting in deadly crashes. The government has
* R: d; i7 S y9 A! Qreceived complaints of 34 deaths linked to sudden acceleration
2 q& h; z/ @+ p$ n; ?8 fof Toyota vehicles since 2000.* [% k' B( b& d
Lentz, who choked up while discussing the death of his own
! w& F$ X! a* l; m$ @brother more than 20 years ago in a car accident, said he
0 J/ z$ A/ K2 `# A( n( ]understood the pain.( Q. _* X0 p1 Q6 E- U( Q+ Q) F w
"I know what those families go through," he said.
6 e9 e! X( ^2 C2 e0 y ?/ bLentz has said in the past that he was confident Toyota's
X& i( T k8 l3 ]4 m# C" Lfixes on the recalled vehicles would correct the problems." d* @) ?( m# T' o/ ^! n. k
But when pressed by Energy and Commerce Committee Chairman
" K- }0 `% H/ Y% I9 R1 N6 A% B1 ?Henry Waxman, D-Calif., on whether the two recalls Toyota put
+ u) c6 S$ O r! a9 W* cin place to deal with the issue would completely solve it,
. a) N9 U3 X( fLentz replied: "Not totally."% w; i5 t/ F T, Q
Still, he said chances of unintended accelerations were" f) _# g, z: U& A$ y
"very, very slim" once the recall was complete. Lentz also said% ~$ o! S, Y: y6 W# z0 l: C/ f
Toyota was putting in new brakes that can override the gas4 W5 X* T/ E4 c9 W4 f
pedal on almost all of its new vehicles and a majority of its5 a! u5 G0 ~( W8 g, t2 e
vehicles already on the road.
% r8 q# A0 _; ^$ X# h9 e* DMeanwhile, Toyota president Akio Toyoda, who will testify
' D7 s+ V+ w, e; `before a separate panel on Wednesday, said he took "full
. o8 t) S: \! g: b/ Y- H' p, Gresponsibility" for the uncertainty felt by Toyota owners and) y4 B$ W. [' M# ~* q3 x- v
offered his condolences to a San Diego, Calif., family who were0 E5 s6 |2 h& ~
killed in late August, reigniting interest in the problems.- ?# i, e$ x% @. J/ Y) I( |
"I will do everything in my power to ensure that such a
& u @8 _+ _7 L/ B, @tragedy never happens again," Toyoda said in prepared testimony" a$ @$ \/ M4 h! Q2 @5 m1 o# }
for Wednesday's hearing to the House Government Oversight
2 _, E/ Y v3 Y, S' h1 QCommittee. "My name is on every car. You have my personal
: D' n5 g; Z* x/ ~9 g! ~- O+ Acommitment that Toyota will work vigorously and unceasingly to
3 M" O3 d: G7 crestore the trust of our customers."8 S+ b0 m c5 ~2 @
Lawmakers heard a brief, but riveting, deion from# J1 z' w* \4 n1 {% V8 H
Smith, the Tennessee woman whose Toyota-made Lexus suddenly4 Y( h2 z6 N. Z& N9 F7 e
zoomed to 100 miles per hour as she tried to get it to stop --
" T) d/ z* G$ xshifting to neutral, trying to throw the car into reverse and
4 i8 R* X+ a* whitting the emergency brake. Finally, her car slowed enough
M7 x8 _1 q/ `# N3 lthat she was able to pull it off the road onto the median and
/ V# j, y: T0 }( Aturn off the engine. E: ]( {5 s$ |9 y. @4 N' u( b
Fighting back tears, she described her nightmare ride of8 ?: n) {0 }, k) N2 f+ V+ m; V8 x+ X
October 2006, calling it "a near death experience."+ ?3 V- }* H& x+ B
"After six miles, God intervened" and slowed the car, she: e4 C$ w+ H# H; q- t/ B( ~
said. She added that it took a long time for Toyota to respond* }9 s; | x3 Y1 M
to her complaints.7 R' h1 k/ @( x) p) k, B$ e- t, o
In an often contentious full day of testimony, lawmakers& @1 k1 `( b# J7 D% p& X
returned again and again to the question of whether electronic
5 y4 [$ o, G; c8 B- Bmalfunctions may have contributed to the speeding cars.
# e0 P: g# _# w; c! r2 f"We are confident that no problems exist with the electric" Q! K: w8 E" B* }
throttle control system in our vehicles," Lentz said. He cited& f8 h7 Z9 {) t3 |" D, y
"fail-safe mechanisms" in the cars that were designed to shut
5 J, k: E: D. ?7 @, f1 \* Doff or reduce engine power "in the event of a system failure."
4 s9 C7 ^: u5 S0 S. c% D& ]Transportation Secretary Ray LaHood told the panel in) e3 Y; \* u+ W& y, H
prepared testimony that possible electronics problems were, h% N6 g2 A+ }2 V/ B
being looked into by his agency. He said the company's recalls3 b/ _. j+ V; b$ y9 L \* m
were important steps but "we don't maintain that they answer- E- G3 N' g {7 j; {3 K
every question."' s: y6 m" |( k- i* _( X
Toyota hired a consulting firm to analyze whether* H- j. h6 ?7 v" d3 S+ w# A. i9 ~
electronic problems could cause unintended acceleration. The
9 F3 A: S2 ^, Bfirm, Exponent Inc., found no link between the two. But
+ w( V& Q/ w0 Ocommittee investigators said the testing studied only a small- Y9 W8 |% \& h
number of vehicles
- I j; w3 i8 @! @Tracking down an electrical problem can be far more% h: O# Z. ?9 l( ?& v
difficult, expensive and time-consuming than finding a7 F( Y* D# B( H) W0 P$ I
mechanical problem. Electrical problems can have more than one
1 ?# e; I# Z& r) [1 csource, and they can come from inside or outside the car.
( w" q. B) q! \. O% wMechanical problems often leave clues such as physical damage,
7 B2 J5 P6 K7 \5 C7 e0 Lwhere electronic troubles can be hidden in software or leave no: h$ T, O$ P# j8 x5 ?
trace at all." V' H1 R: T5 d: q1 b
House investigators who reviewed Toyota's customer call* P$ o# g+ y7 i8 q
database found that 70 percent of the complaints of sudden0 |. R( m7 |, q/ c ?, {1 y/ R
acceleration were for vehicles that are not subject to the
; r+ }4 G5 X) |recalls over floor mats or sticky pedals.
^% E( G5 n7 v9 ?Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
8 z$ Q. P; V8 `said Toyota "misled the American public by saying that they and
) M* \6 n7 j! D' uother independent sources had thoroughly analyzed the- t) o7 \6 M" q7 w4 u
electronics systems and eliminated electronics as a possible
, d% c% u- {8 u9 T1 Fcause of sudden unintended acceleration when, in fact, the only
( m6 k' k, P% S, f# `such review was a flawed study conducted by a company retained
: W+ d5 o" m; Zby Toyota's lawyers."7 D3 ]8 r7 A1 X8 L2 t
Lentz apologized anew for the company's slow handling of! V/ Y& U6 K$ M/ h) o* q# V
problems. "We have not lived up to the high standards our
( d/ J, M' V* E1 ?/ Y+ ^customers and the public have come to expect from Toyota," he
) c) R9 X! X! W. T! l9 y* E8 G/ | L( Gsaid.
0 n7 W9 B2 O: P, I"Put simply, it has taken us too long to come to grips with3 ~2 V1 i, a9 P
a rare but serious set of safety issues, despite all of our
# |( V/ `' e+ O5 ^# j* R0 Qgood faith efforts," said Lentz, president and chief operating: E% h2 z* t2 V4 M
officer of Toyota Motor Sales USA. Inc.
* H) b& t/ V' k7 l# |! BSeparately, among hundreds of Toyota dealers lobbying
( m* _& t# {# X; umembers of Congress Tuesday, there seemed to be widespread# v% O' Y- S+ G) ]9 [
rancor toward a federal government they view as picking on the
; f( K8 q' Y! o/ Q! X, B- jautomaker, at least in part because of the government's, Q0 K$ @4 R0 B8 ^
investment of billions of dollars in General Motors and
% g/ J+ L" W6 R* {4 y* s5 y8 AChrysler.' L) ~ T' ?& ]
"That's hard for me as a citizen to understand why my tax F( ]' H% K, \7 v, K L
dollars are going in that direction," Paul Atkinson, a9 X6 s5 j" ?# H' o
Houston-area Toyota dealer, said at a news conference that also, z# w& x( C b( O/ ~
served as a pep rally for the visiting dealers. "To compete
4 F; e- H' W1 O. \8 A4 h* }6 ywith the government as an individual entrepreneur is pretty
7 E9 m! M+ Q: }* G4 S. G' D! g9 Stough."
) `2 _+ r1 F1 p: B( u7 d---
3 q$ ] [, e# v/ YAssociated Press writers Alan Fram, Stephen Manning and Tom% K; ]. X) B9 l" h% g1 {1 J
Raum in Washington and Tom Krisher in Detroit contributed to" h4 j1 D! C+ Y1 W& }& T
this story.
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-0- Feb/23/2010 21:04 GMT |
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