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丰田承认换踏板不一定能全部解决加速问题0 f" b8 B7 X, ?3 S
By LARRY MARGASAK and KEN THOMAS
; k) g$ n) B* d4 V+ {Washington (AP) -- The president of Toyota's U.S.* [# U5 Q3 f2 y, h
operations acknowledged to skeptical lawmakers on Tuesday that
# F z0 M! l" d# F0 Sthe company's recalls of millions of its cars may "not totally"
/ U. z8 h' o, z0 \+ f: N+ Nsolve the problem of sudden and dangerous acceleration.5 @* C7 O7 }7 R, m# X0 G
"We are vigilant and we continue to look for potential
, U$ m. \4 R! \1 `# }causes," Toyota's James Lentz told a congressional panel.! C; c/ q/ B. g( g6 o
However, he repeated his company's position that unexpected- L; d# p( I6 B
acceleration in some of the company's most popular cars and
; D! N+ C3 j- ^5 jtrucks was caused by one of two problems -- misplaced floor' P I8 H) i" o6 O# g' n7 O9 ?. v$ l# o
mats and sticking accelerator pedals.
# T0 S) o- K3 i1 e& yHe insisted electronic systems connected to the gas pedal
9 L4 W c- [( s, R9 d5 {and fuel line did not contribute to the problem, drawing sharp* u O, a- O: h
criticism from lawmakers who said such a possibility should be7 x! |5 L8 M0 p
further explored -- and from a tearful woman driver who could1 e4 k2 K( k% ^$ S& }, N% T o
not stop her runaway Lexus.
/ c& f5 ?% I, }! t Z"Shame on you, Toyota," Rhonda Smith, of Sevierville," J! x7 K! j" @# f
Tenn., said at a congressional hearing. Then she added a second
! ^4 ^+ h8 l4 ?6 w"shame on you" directed at federal highway safety regulators.
}$ C p& N/ RTexas Republican Rep. Joe Barton cautioned his colleagues
' A2 P. [: C: ?/ Tearly in the hearing against conducting a "witch hunt" and said
# @2 r/ M: R! e5 z"We don't want to just assume automatically that Toyota has
+ X* L/ _* q3 Q+ j# ~done something wrong and has tried to cover it up." But midway
& \7 y/ g/ I+ R& _% {: Nthrough Lentz's testimony, Barton said of Toyota's
1 G, _( B- |) W. iinvestigation of the problems: "In my opinion, it's a sham."( w9 H. f- c, m0 G: b* C
Lentz said the company had not completely ruled out an
" |( m+ r- R7 R( N/ K. a$ kelectronics malfunction and was still investigating causes of0 Q$ f: n1 B& m, y# ~
the sudden acceleration. Still, "We have not found a% z) O5 c3 ~) i6 O# z2 m
malfunction" in the electronics of any of the cars at issue, he6 B* T2 Z- {& M' G4 P: |
said.+ p$ e8 u2 f- T; [1 @4 C
As to Smith's harrowing story, "I'm embarrassed for what
0 E. {9 q" Y; p4 {" e' Vhappened," Lentz said. "I want her and her husband to feel safe
, O8 b9 r2 M7 f: uabout driving our products," Lentz said.3 B: ?6 x3 A3 s4 @( u7 z
Three congressional panels are investigating Toyota's
6 {: N% _" h' c- h# U( l) x+ v" {0 z5 Cproblems, which affect a huge number of Americans. Toyota has* h# Z7 f7 ~2 W. {- C1 x- ]" P
recalled some 8.5 million vehicles worldwide -- more than 6% Q3 W3 |* v# b7 G
million in the United States -- since last fall because of$ ^: F" Q- L/ s+ W$ A
unintended acceleration problems in multiple models and braking
; Q5 k2 Q7 a1 q6 W* w* x- w, r* R0 Lissues in the Prius hybrid. It is also investigating steering! E2 j* K6 M" J: Z4 [/ ^
concerns in Corollas. People with Toyotas have complained of
3 Q5 {3 J* |' \6 j8 }their vehicles speeding out of control despite efforts to slow
$ m3 c" W; ?$ @7 C9 I& Odown, sometimes resulting in deadly crashes. The government has* j2 u$ @! @5 f* k$ @* f% ?4 U: o
received complaints of 34 deaths linked to sudden acceleration/ [! S# K) r* U# z: F
of Toyota vehicles since 2000.! [0 f& r: k. g Z; I( w8 c" H
Lentz, who choked up while discussing the death of his own
6 y* R: J7 s$ Cbrother more than 20 years ago in a car accident, said he7 f5 Y; ~& s- r5 n( p
understood the pain.
' Y# z' p- o7 Q# i/ t, Y"I know what those families go through," he said., {9 T& U+ C5 [6 N6 {2 d0 k
Lentz has said in the past that he was confident Toyota's- b' v" u6 C/ {5 Q" Y
fixes on the recalled vehicles would correct the problems.$ c; w1 T% A" e( i- `# g
But when pressed by Energy and Commerce Committee Chairman
- c, @# r \* D( V$ C3 D" u8 T3 RHenry Waxman, D-Calif., on whether the two recalls Toyota put( x9 Y" C; p( Q m, Q# w7 m; E' O6 B
in place to deal with the issue would completely solve it,
: [$ I2 F7 R+ ]. i9 \& O8 [9 u$ CLentz replied: "Not totally."/ I2 w( S- r$ G. @4 w0 J
Still, he said chances of unintended accelerations were
1 x& X" O9 ^( O8 r" g9 M"very, very slim" once the recall was complete. Lentz also said
; v+ Z; d2 e7 a9 uToyota was putting in new brakes that can override the gas
& T& c4 p8 G$ d4 z S6 _pedal on almost all of its new vehicles and a majority of its
% l8 Y! k& m% U# T- |3 C2 R+ F; Cvehicles already on the road.
, `1 U( e$ y0 {0 x+ WMeanwhile, Toyota president Akio Toyoda, who will testify k" Q1 j8 I+ Z6 s- M5 V8 E0 u
before a separate panel on Wednesday, said he took "full6 U9 n# l9 m; B
responsibility" for the uncertainty felt by Toyota owners and$ y: P( V- _6 \/ z9 ]' B( {) J
offered his condolences to a San Diego, Calif., family who were3 y6 V0 S* P7 E1 \% }! T
killed in late August, reigniting interest in the problems.
; }) E. R$ F) ~1 v6 W8 R7 F. h"I will do everything in my power to ensure that such a
! f3 C( p. L' W* l' n) ptragedy never happens again," Toyoda said in prepared testimony
5 o( G1 r7 y9 L% y7 Pfor Wednesday's hearing to the House Government Oversight
7 e/ ]+ y1 s VCommittee. "My name is on every car. You have my personal4 `( I9 k8 @( z6 R8 x4 {* h, H
commitment that Toyota will work vigorously and unceasingly to
- }- ^/ K% M! l. V/ U; }, q1 Vrestore the trust of our customers."1 }) U2 B. z, d% G. _
Lawmakers heard a brief, but riveting, deion from2 ^& j4 z. x, A! |
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
; T% W' F2 z( R# J0 Z L" ?zoomed to 100 miles per hour as she tried to get it to stop --& X1 l _5 d+ G! Z1 ^- h' V* M- z+ {
shifting to neutral, trying to throw the car into reverse and$ ^0 S. N3 O% y) L6 w2 y# s1 s$ |
hitting the emergency brake. Finally, her car slowed enough d2 }8 h' ]7 H9 u2 Y3 l
that she was able to pull it off the road onto the median and
9 t" Y$ v2 O: Z) k5 L5 ]) U& M1 c5 Iturn off the engine.
3 x1 ]( q$ O3 [) }- R& [Fighting back tears, she described her nightmare ride of
. i# H/ j6 W6 h2 `October 2006, calling it "a near death experience."
7 P$ h/ T/ F2 e: E0 y2 a( z0 L"After six miles, God intervened" and slowed the car, she
# J; i( U( ?% D- m0 r8 esaid. She added that it took a long time for Toyota to respond
7 R {& v) l4 @' I9 V( _# | A/ ~to her complaints.
) ?3 Y& W( f, l# [3 |9 G0 uIn an often contentious full day of testimony, lawmakers$ x" b( n! L; @ _6 G) J9 l
returned again and again to the question of whether electronic
F: z. h2 S. F; {1 N$ C. c2 Kmalfunctions may have contributed to the speeding cars.- V& Y3 d: w8 Y* [
"We are confident that no problems exist with the electric
5 q# m. x# G4 @3 P1 U+ f2 {throttle control system in our vehicles," Lentz said. He cited+ k% o5 Z+ ?* H7 i. }
"fail-safe mechanisms" in the cars that were designed to shut
$ }9 `5 u4 f$ \5 i5 O6 n" Hoff or reduce engine power "in the event of a system failure."4 K% b1 ^: ^6 j9 h8 J; Q+ I
Transportation Secretary Ray LaHood told the panel in
9 r' L+ `1 n7 }; T1 b/ |prepared testimony that possible electronics problems were
+ ~2 [" }1 \/ `5 U; Vbeing looked into by his agency. He said the company's recalls
& `! Y g) e& I* i; |8 Nwere important steps but "we don't maintain that they answer7 ?+ F6 B s' y# q( S
every question."
0 e; f+ E' g8 {9 QToyota hired a consulting firm to analyze whether
* T7 Z- ?% D3 x, D3 |electronic problems could cause unintended acceleration. The; G: n, n. B: `( |
firm, Exponent Inc., found no link between the two. But
& K& `+ c8 C6 b. i$ r7 b5 n7 Ycommittee investigators said the testing studied only a small
: H: |/ x' E' y2 Cnumber of vehicles( v* h# \& l; { d
Tracking down an electrical problem can be far more
0 C2 F7 r4 g9 ~& c4 L+ Bdifficult, expensive and time-consuming than finding a
7 \8 y8 U6 N& \2 n3 ymechanical problem. Electrical problems can have more than one! u- } k9 ]/ q$ L) |7 F* z7 g
source, and they can come from inside or outside the car.- C/ z. b# n9 T$ L0 K/ y$ U
Mechanical problems often leave clues such as physical damage," W; D* ?% e" {- t
where electronic troubles can be hidden in software or leave no+ I# `9 @% P3 {% d8 M4 ^
trace at all.+ G# s1 A& \& ^, @
House investigators who reviewed Toyota's customer call/ [; ?) v, S! I9 d
database found that 70 percent of the complaints of sudden6 F( \/ G6 S% j6 m0 c
acceleration were for vehicles that are not subject to the5 A. y9 S: {. K2 R
recalls over floor mats or sticky pedals.* i8 c+ g1 P6 o8 N0 k' E2 U
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,: w- {( h8 Q& Z P+ I
said Toyota "misled the American public by saying that they and$ \. f9 p* B: a9 N4 E4 `
other independent sources had thoroughly analyzed the0 I) A, E) {/ g0 V
electronics systems and eliminated electronics as a possible6 i9 _" R3 N+ ]. m9 ^( P3 |
cause of sudden unintended acceleration when, in fact, the only( f& U: P1 B8 y# ?
such review was a flawed study conducted by a company retained
: c$ H7 z. I% A- nby Toyota's lawyers."
5 s: p; I4 m" }+ sLentz apologized anew for the company's slow handling of1 u) A) ?/ p. Y
problems. "We have not lived up to the high standards our
$ p* Y+ g/ i5 x+ y9 ^customers and the public have come to expect from Toyota," he
# a* W/ c7 R) Q- {' s9 T+ U M: H1 h% `said.& l. U% z( j1 Y/ a0 e' N; f5 M5 R
"Put simply, it has taken us too long to come to grips with
z, y! ?2 p8 j( L3 qa rare but serious set of safety issues, despite all of our! L- C8 h5 p& ?; | @
good faith efforts," said Lentz, president and chief operating
+ }6 V( d0 }* m" z1 Pofficer of Toyota Motor Sales USA. Inc.
1 D: S2 q. k" ^% `- x7 i! oSeparately, among hundreds of Toyota dealers lobbying% f4 ~: }8 M# Q$ q9 A9 e1 N
members of Congress Tuesday, there seemed to be widespread/ o* n7 z c+ _
rancor toward a federal government they view as picking on the
4 ^; z) S2 S6 V+ p; K1 \$ Xautomaker, at least in part because of the government's0 \1 G; w( h+ k. }
investment of billions of dollars in General Motors and
F- x% q- q7 V1 l& D% XChrysler.# F8 i9 T/ F: s5 K
"That's hard for me as a citizen to understand why my tax
! _9 b2 X6 R6 W V0 g! ?dollars are going in that direction," Paul Atkinson, a
/ P" W3 T( M: `' s( V: wHouston-area Toyota dealer, said at a news conference that also I W# X( R, q! Z/ R
served as a pep rally for the visiting dealers. "To compete. Q. ?. v+ D; ~. K
with the government as an individual entrepreneur is pretty
$ ~: p9 [: X8 D1 c( Y& mtough."$ b& X( g) L" Z* l5 |% U4 j
--- X( q+ m" @( R2 [: ^
Associated Press writers Alan Fram, Stephen Manning and Tom3 r- ^8 Y# [9 e1 Z9 B& M, U
Raum in Washington and Tom Krisher in Detroit contributed to
5 X% i5 {2 ^" C" _this story.
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3 X% W* I- q; t-0- Feb/23/2010 21:04 GMT |
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