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丰田承认换踏板不一定能全部解决加速问题& J( p7 Q/ t ?7 c1 {! e% u5 C, H
By LARRY MARGASAK and KEN THOMAS
+ E. s( w; A m1 ^2 t5 a% a" }Washington (AP) -- The president of Toyota's U.S.
O/ i1 E% w- s8 Z/ _- z+ S' U5 Loperations acknowledged to skeptical lawmakers on Tuesday that
2 w( d; S m* f; s# M; ?8 Athe company's recalls of millions of its cars may "not totally") c% J) M K' @: k
solve the problem of sudden and dangerous acceleration.
) K+ M" X7 h" L6 `$ x/ l( a& F"We are vigilant and we continue to look for potential
# E7 A3 f+ J* scauses," Toyota's James Lentz told a congressional panel.3 q) o2 c) ~9 _3 T t
However, he repeated his company's position that unexpected
, S3 l2 x* D% L1 U9 P7 eacceleration in some of the company's most popular cars and
, ?) q% J4 G+ P2 M7 ktrucks was caused by one of two problems -- misplaced floor
9 ]6 X& Q; M" r2 W1 I* u" Qmats and sticking accelerator pedals.8 a. R: a; ~: O$ l" I Z C& t: @/ p1 C
He insisted electronic systems connected to the gas pedal
8 r% q: E$ y0 kand fuel line did not contribute to the problem, drawing sharp9 d2 G: X" k* j
criticism from lawmakers who said such a possibility should be
9 I1 D+ T: c0 yfurther explored -- and from a tearful woman driver who could; x/ F) o' i0 \ d3 J
not stop her runaway Lexus.# L5 H& [: C8 |# l& l
"Shame on you, Toyota," Rhonda Smith, of Sevierville,- k. e; |) s6 U" a* P3 \
Tenn., said at a congressional hearing. Then she added a second
* s* L& ], `3 B4 z7 j8 k"shame on you" directed at federal highway safety regulators.
' r2 q' |$ b3 ?9 D1 Y4 yTexas Republican Rep. Joe Barton cautioned his colleagues
+ T2 L n7 T, e$ [. j( U# ~# pearly in the hearing against conducting a "witch hunt" and said# X0 M# @1 x1 \ `1 ?! p- A
"We don't want to just assume automatically that Toyota has
7 z* M, N' ?" V3 a' _( v4 |done something wrong and has tried to cover it up." But midway) @% R4 l& S$ X! F
through Lentz's testimony, Barton said of Toyota's" S, E7 ?/ N- H7 {7 P5 d H4 I
investigation of the problems: "In my opinion, it's a sham.": e$ L4 i" L4 z2 j
Lentz said the company had not completely ruled out an
: H. g( F% V( n1 g5 ?electronics malfunction and was still investigating causes of9 J1 i# i6 D) P1 Z7 O( g% K2 r. v
the sudden acceleration. Still, "We have not found a2 S% X+ n9 f5 L- @! w+ I
malfunction" in the electronics of any of the cars at issue, he
/ b. f8 B" Z* T3 m3 U' osaid.( f" @% k' h2 d
As to Smith's harrowing story, "I'm embarrassed for what
- N! `2 t# S8 R: a$ fhappened," Lentz said. "I want her and her husband to feel safe" @+ H2 V7 G5 J( Q6 A! `
about driving our products," Lentz said.+ i1 G8 c! ]! w! T% i8 i
Three congressional panels are investigating Toyota's6 P& l) J+ }# b; J* o5 R
problems, which affect a huge number of Americans. Toyota has
6 P9 k. C: Y. d% S8 krecalled some 8.5 million vehicles worldwide -- more than 60 _: R2 _6 u6 e2 B" V0 [; ~
million in the United States -- since last fall because of
: I9 m7 ~- a! ]0 K% P. @, w6 punintended acceleration problems in multiple models and braking
& R" y0 t5 h- Aissues in the Prius hybrid. It is also investigating steering
* R) W5 p! {; x) uconcerns in Corollas. People with Toyotas have complained of
! R+ D5 {9 v7 H' Y! z0 z, {8 U2 Ktheir vehicles speeding out of control despite efforts to slow9 v6 e2 c- B5 ^
down, sometimes resulting in deadly crashes. The government has
" i0 D$ i' m! @0 Rreceived complaints of 34 deaths linked to sudden acceleration
7 `2 T8 @& O! f# X: o. Jof Toyota vehicles since 2000.
; l+ G, a% [) j; ]. l {4 rLentz, who choked up while discussing the death of his own H8 r, r% x9 k V# Z6 O
brother more than 20 years ago in a car accident, said he
# G+ v1 i" p$ E6 x- e$ Dunderstood the pain./ e8 P- Z4 [- T" {7 o
"I know what those families go through," he said.
" Z: Z4 B9 C1 |1 VLentz has said in the past that he was confident Toyota's
/ k$ I5 i5 ?. P; u$ h2 Gfixes on the recalled vehicles would correct the problems.7 f5 [4 n- M' e3 s. f$ q
But when pressed by Energy and Commerce Committee Chairman
2 v7 W! u5 H2 E& o6 S; ^* dHenry Waxman, D-Calif., on whether the two recalls Toyota put) W) s& w& P* I
in place to deal with the issue would completely solve it,8 t% X; \5 |6 v+ O/ H
Lentz replied: "Not totally."
6 L9 A7 L! P: A2 eStill, he said chances of unintended accelerations were4 O/ {$ `% Q- B
"very, very slim" once the recall was complete. Lentz also said
$ A: J n5 W- Q2 OToyota was putting in new brakes that can override the gas
1 H( `9 z% I% X* s; M6 ~pedal on almost all of its new vehicles and a majority of its( K! O* w" c* @' h* s# W, s
vehicles already on the road.1 y9 B& P8 K" m8 i( D$ y8 p% j1 N
Meanwhile, Toyota president Akio Toyoda, who will testify: `: s( ], `9 ?; s7 Z M3 q
before a separate panel on Wednesday, said he took "full
. Y t O$ c d+ wresponsibility" for the uncertainty felt by Toyota owners and9 `4 r0 @! z; L2 i
offered his condolences to a San Diego, Calif., family who were0 J' b1 A; \: [4 q+ d3 k t
killed in late August, reigniting interest in the problems.
5 U8 e% v8 I% k1 a9 Y, c8 [0 N"I will do everything in my power to ensure that such a, F1 o) e2 j2 C( T9 E1 ?
tragedy never happens again," Toyoda said in prepared testimony
% N5 Z8 p( c A" H$ [for Wednesday's hearing to the House Government Oversight
4 [' n7 n( D, B \ VCommittee. "My name is on every car. You have my personal
* z) O6 T( Z* K2 m. K# x/ scommitment that Toyota will work vigorously and unceasingly to5 H1 s- B5 Y7 G: U9 W
restore the trust of our customers."
) a M8 d, x: b: a( N) i) I6 ZLawmakers heard a brief, but riveting, deion from
- F4 B* M ?( GSmith, the Tennessee woman whose Toyota-made Lexus suddenly+ H' @! g7 q6 u* [+ v
zoomed to 100 miles per hour as she tried to get it to stop --
4 S8 }8 X" ?7 @2 }shifting to neutral, trying to throw the car into reverse and: u! i, R- e1 Q- i4 t
hitting the emergency brake. Finally, her car slowed enough
7 W# R1 m$ ^3 e2 _" ^that she was able to pull it off the road onto the median and
/ a/ J& `% A7 a- wturn off the engine.
( i% o6 ^: M% w; e6 WFighting back tears, she described her nightmare ride of
( R# R1 w( C7 N( BOctober 2006, calling it "a near death experience."
8 w( M: ]' l: S0 u: z7 M' E6 k"After six miles, God intervened" and slowed the car, she
+ \" B8 _7 W$ B1 K: b d; c( Q# ksaid. She added that it took a long time for Toyota to respond
3 S% V1 G5 [4 L1 Nto her complaints.
$ q$ C8 d( B* r, X- B4 hIn an often contentious full day of testimony, lawmakers) A* ^3 V; A3 x
returned again and again to the question of whether electronic; {' o* b7 p/ r" ]' A
malfunctions may have contributed to the speeding cars.% E% b3 k1 J, a5 L- o
"We are confident that no problems exist with the electric2 l9 K7 k1 E7 v& R1 y5 V0 ^
throttle control system in our vehicles," Lentz said. He cited8 I, v! Q$ N) @
"fail-safe mechanisms" in the cars that were designed to shut
2 a! [% O- x+ d3 |" Zoff or reduce engine power "in the event of a system failure."# ^% E2 r& V- O) G9 a
Transportation Secretary Ray LaHood told the panel in: V3 x* k u5 P& L) e
prepared testimony that possible electronics problems were6 N" V8 L c! _/ I7 A, L9 z( N
being looked into by his agency. He said the company's recalls* }$ P3 _1 m- v" `7 M. _
were important steps but "we don't maintain that they answer; u4 a% T, g8 A. a# h7 Q4 b6 W
every question."
8 C. s2 b" Z3 f& m' V6 LToyota hired a consulting firm to analyze whether
; f) Y$ c, |% n! M7 Oelectronic problems could cause unintended acceleration. The+ h* R2 Q& Y4 B
firm, Exponent Inc., found no link between the two. But1 a: e8 u3 X/ I0 Z8 H- i3 c
committee investigators said the testing studied only a small+ ^& L& ^" o! A1 `4 _. Z. O2 R6 [
number of vehicles) E7 N5 a( t$ z* d
Tracking down an electrical problem can be far more
. ]3 X4 \ G. G- g8 s4 K' N$ Kdifficult, expensive and time-consuming than finding a
4 Y% o. z) k0 S8 ~- H& r' wmechanical problem. Electrical problems can have more than one
; \( _, f1 r+ Q; q K) m! Lsource, and they can come from inside or outside the car.
. C3 \3 f4 d2 k# s! V6 Y3 [Mechanical problems often leave clues such as physical damage,/ z0 |& x2 M' ]- ]
where electronic troubles can be hidden in software or leave no4 @& g% B7 F0 m1 f& m, ]
trace at all./ T' ~' a' B6 W# s: e* P* `& B o5 e
House investigators who reviewed Toyota's customer call
7 Z9 Y+ X! m& q2 _& T3 h F% n* kdatabase found that 70 percent of the complaints of sudden
; ]& t! R) l, G" x! [# sacceleration were for vehicles that are not subject to the' l: K9 m% @* J$ j: M
recalls over floor mats or sticky pedals.
4 F; E* I$ K) M3 q# ~; VRep. Bart Stupak, D-Mich., chairman of the subcommittee,
2 c( q: I% S9 y0 e8 xsaid Toyota "misled the American public by saying that they and! y% L- W7 s2 Q2 g' l
other independent sources had thoroughly analyzed the
( H& m! B ]9 {& G% s/ J+ ~electronics systems and eliminated electronics as a possible
3 G! G7 o! x* B7 u$ E% N7 Mcause of sudden unintended acceleration when, in fact, the only( j' ?, o0 D: N' N1 Z
such review was a flawed study conducted by a company retained
) y. u# [9 Q! A8 o0 Vby Toyota's lawyers."
4 U* d3 C! x- Z! c+ {3 y+ ULentz apologized anew for the company's slow handling of/ n- U6 D/ V# G) r Q1 S) r. e
problems. "We have not lived up to the high standards our
8 ]6 D) r6 b3 e) F- L- e% Ncustomers and the public have come to expect from Toyota," he# U- }8 h) P1 d
said., b! N; V& i z S- R
"Put simply, it has taken us too long to come to grips with
2 l5 Y- k2 ^* Qa rare but serious set of safety issues, despite all of our
- p9 c& F+ L$ o& K: vgood faith efforts," said Lentz, president and chief operating! Y* x: e8 V: D4 @/ }8 w( P& {2 x; @# n
officer of Toyota Motor Sales USA. Inc.
( r' |/ {1 d9 {Separately, among hundreds of Toyota dealers lobbying3 o" y2 j6 Y s( M& I" O
members of Congress Tuesday, there seemed to be widespread
. `9 H. I% J. r- [: Z& B( s+ Crancor toward a federal government they view as picking on the6 I" t) S. @+ `+ D; n/ L ]4 j$ }- N
automaker, at least in part because of the government's
3 I2 o% }) z' T+ finvestment of billions of dollars in General Motors and! s( j" H* E3 ?3 r2 L
Chrysler.8 H9 d: ?% Y) a0 ?( R& E, k/ H) [( N
"That's hard for me as a citizen to understand why my tax: R% D1 X8 R5 K2 M: _1 e- k
dollars are going in that direction," Paul Atkinson, a
! t. h+ k' m* j! T! A* u% B% W& EHouston-area Toyota dealer, said at a news conference that also
; Z+ b* ~5 t+ X' Z5 U6 Userved as a pep rally for the visiting dealers. "To compete
& _: {! N; ~$ K( M. {( v+ f( xwith the government as an individual entrepreneur is pretty" D# i$ Y' l) b+ f3 R1 n
tough.") D1 l1 J+ v& E+ y3 u* N
---
( V* t3 R: [+ I2 i4 f4 E6 HAssociated Press writers Alan Fram, Stephen Manning and Tom8 }9 l0 K/ W1 b7 U9 [" O( \. V
Raum in Washington and Tom Krisher in Detroit contributed to: N3 m- `9 W2 x) u9 N7 [1 Q7 H
this story.+ I- T. j& I% z; L, X
6 p& {* d/ a% }3 F% g9 c
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