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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
4 _/ Z- v5 x$ k8 n, D# I+ gBy LARRY MARGASAK and KEN THOMAS
7 F! M2 g" M: h7 F1 d: h5 }- WWashington (AP) -- The president of Toyota's U.S.6 ]/ U. U. q; ~( H
operations acknowledged to skeptical lawmakers on Tuesday that
$ @2 K5 X: I6 o' N9 z0 Sthe company's recalls of millions of its cars may "not totally"* x2 r7 P/ Z/ g5 k1 g% Y! H
solve the problem of sudden and dangerous acceleration.
; @5 v1 [/ X F"We are vigilant and we continue to look for potential0 Y% f! T! g+ S$ m1 y
causes," Toyota's James Lentz told a congressional panel.# E+ g9 }- W7 q/ K6 v% Q; g! O. Y
However, he repeated his company's position that unexpected9 f% n! q2 ?% b. f5 u
acceleration in some of the company's most popular cars and' n4 y5 v: g I& N6 F& B1 E" i
trucks was caused by one of two problems -- misplaced floor
( Y5 ~+ Z, w2 [3 q' o- Amats and sticking accelerator pedals.
& \# L* N* q, c' A5 ^. G! M/ dHe insisted electronic systems connected to the gas pedal
1 S& [0 {7 I8 _. Hand fuel line did not contribute to the problem, drawing sharp0 h" W) C U$ E( A1 z" l
criticism from lawmakers who said such a possibility should be: K" @2 C. P4 A% m/ i) l
further explored -- and from a tearful woman driver who could
! F3 ?3 I8 f# U& y( S; o J4 l& J% L* e0 ~not stop her runaway Lexus.
0 i2 F- L: s- e! O"Shame on you, Toyota," Rhonda Smith, of Sevierville,5 ~: n1 S f* K1 c- \$ {
Tenn., said at a congressional hearing. Then she added a second
0 N$ E0 A {! U [- P"shame on you" directed at federal highway safety regulators.
\ l: \* X/ a1 vTexas Republican Rep. Joe Barton cautioned his colleagues
& h0 M, @& U3 Q9 W9 ^' @8 M# }early in the hearing against conducting a "witch hunt" and said
! d4 i& {% U+ F2 D1 Q: ]1 E8 e$ ]5 f( c"We don't want to just assume automatically that Toyota has3 z2 r1 i9 }! M" H6 `( R q! c
done something wrong and has tried to cover it up." But midway4 _$ _# f# D: {4 j/ a
through Lentz's testimony, Barton said of Toyota's8 p, @) b- f+ T4 e2 `
investigation of the problems: "In my opinion, it's a sham."/ K6 N0 g9 L6 `
Lentz said the company had not completely ruled out an. i, r4 f3 X5 Q& E
electronics malfunction and was still investigating causes of3 U$ i0 j2 n) H2 p) _" t3 Z+ N+ P
the sudden acceleration. Still, "We have not found a. k1 K& K; _' a: T) U* S9 @
malfunction" in the electronics of any of the cars at issue, he0 J/ G2 f8 o+ E. \. V7 `
said.
3 ~; k$ \% W* |. g2 @- a S) EAs to Smith's harrowing story, "I'm embarrassed for what6 ^: m0 Q6 W2 Y, i; J1 [: ?
happened," Lentz said. "I want her and her husband to feel safe; i6 t1 d( C# p, L8 V0 ~) ]
about driving our products," Lentz said. b9 J* u0 p2 M& b1 t M
Three congressional panels are investigating Toyota's( K# X b4 S4 K7 `8 R+ E, M% O
problems, which affect a huge number of Americans. Toyota has/ _# h/ }+ j3 E6 W' u V6 F
recalled some 8.5 million vehicles worldwide -- more than 6
; I! \) G+ f0 imillion in the United States -- since last fall because of& ~ M `4 m0 p; v* {
unintended acceleration problems in multiple models and braking
) c4 v) t9 X, Z3 |issues in the Prius hybrid. It is also investigating steering1 U/ y4 N* `4 @5 \
concerns in Corollas. People with Toyotas have complained of* P8 j4 M3 \- k; H- n* `
their vehicles speeding out of control despite efforts to slow" t2 q* h) G3 G
down, sometimes resulting in deadly crashes. The government has; j8 }$ F+ w; n; T; m
received complaints of 34 deaths linked to sudden acceleration$ {8 F X& W, F+ |
of Toyota vehicles since 2000.' I; f, C6 Y5 X8 R( K
Lentz, who choked up while discussing the death of his own
* k0 G! D6 P( O4 d4 f9 j/ D7 R; mbrother more than 20 years ago in a car accident, said he& v% i; l' C0 v' `, W- j# H$ E
understood the pain.
. q1 ?5 W. q1 o4 [- o"I know what those families go through," he said.
6 Z/ Q3 ?7 U( D0 KLentz has said in the past that he was confident Toyota's8 X# q/ b( u- a; Q. f& [: R+ k; [
fixes on the recalled vehicles would correct the problems.; N9 s* u# Z5 t+ C0 e' E3 ^7 j
But when pressed by Energy and Commerce Committee Chairman$ v4 O1 n: q/ ]- ~' I; W- x
Henry Waxman, D-Calif., on whether the two recalls Toyota put
1 }0 J- T3 g" p+ \7 \& T oin place to deal with the issue would completely solve it,
( e, O/ z+ P3 }; BLentz replied: "Not totally."9 w, s( c- Y: L P( n; F
Still, he said chances of unintended accelerations were _/ C2 X1 _7 b1 ]/ N V
"very, very slim" once the recall was complete. Lentz also said3 j& }; h, Q% }2 H% k2 I- V. }
Toyota was putting in new brakes that can override the gas. U* r! {/ H; v& r1 M! M6 Z" P
pedal on almost all of its new vehicles and a majority of its9 A5 F" ]" q4 k9 E2 J
vehicles already on the road.3 j, G. O$ @8 Q5 z2 X2 I
Meanwhile, Toyota president Akio Toyoda, who will testify
% F/ E9 M0 x' s, ]: Xbefore a separate panel on Wednesday, said he took "full9 P7 z# T3 M7 ?% s
responsibility" for the uncertainty felt by Toyota owners and
" n: N, ^" e0 t9 U0 {$ q% ~offered his condolences to a San Diego, Calif., family who were+ K6 u8 c$ V8 e) i- D: P2 u% U
killed in late August, reigniting interest in the problems.! D2 {, c8 Q9 D. e
"I will do everything in my power to ensure that such a1 A( e' h, e' [# ]& ~
tragedy never happens again," Toyoda said in prepared testimony
( v; \- M3 {7 `for Wednesday's hearing to the House Government Oversight) m: M9 K. d* _* K/ n
Committee. "My name is on every car. You have my personal
& r6 v' t' y& x* m7 V& A) Ecommitment that Toyota will work vigorously and unceasingly to. P5 \3 @, b& [8 F/ m. k
restore the trust of our customers."
( k( M% T3 b9 R$ TLawmakers heard a brief, but riveting, deion from$ ~2 _" G' Q6 q/ q
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
& T. i9 D. c# k- f# D" {# Xzoomed to 100 miles per hour as she tried to get it to stop --
$ e- e5 e+ Q; |2 w. ~shifting to neutral, trying to throw the car into reverse and
. D P& f/ @1 Thitting the emergency brake. Finally, her car slowed enough* I% x: e7 ?( @8 f
that she was able to pull it off the road onto the median and; G2 [. x, R4 v. V
turn off the engine.
, f' {) H3 @3 \Fighting back tears, she described her nightmare ride of
# v# q+ P5 ~7 V, sOctober 2006, calling it "a near death experience."$ p7 [/ ?+ }* w; v
"After six miles, God intervened" and slowed the car, she
( A* L: q. b' ~/ c: c4 [% n" G- K* Bsaid. She added that it took a long time for Toyota to respond
; r7 P" h5 N$ i8 ^' eto her complaints.
4 d0 P6 l, X/ s5 W1 D; {$ bIn an often contentious full day of testimony, lawmakers+ c0 W/ \4 F: W# d
returned again and again to the question of whether electronic
) p/ p) l$ z4 ^8 _! ymalfunctions may have contributed to the speeding cars.2 d# |( f% L$ X% r2 J
"We are confident that no problems exist with the electric8 A- G9 b- x0 N4 R- [9 t
throttle control system in our vehicles," Lentz said. He cited
5 B. I# v" _ I4 t( n' c; s"fail-safe mechanisms" in the cars that were designed to shut
0 A4 d) J2 H) X" n% H( Coff or reduce engine power "in the event of a system failure."* E' D4 o4 B: F* ~' }% ~
Transportation Secretary Ray LaHood told the panel in) i( V$ w" P9 e0 u* z, W( n
prepared testimony that possible electronics problems were
) g5 K& {5 v. r7 I" kbeing looked into by his agency. He said the company's recalls# B0 C, D3 ?/ I: \
were important steps but "we don't maintain that they answer
! _9 S" N! |* O7 Vevery question."
# R- e0 @( U; z$ [; ?& XToyota hired a consulting firm to analyze whether
7 ]* P- ?4 h2 B& @+ c, relectronic problems could cause unintended acceleration. The6 s: T' h$ f* [5 I w! K
firm, Exponent Inc., found no link between the two. But$ [6 q5 d" R) |( W7 N! x
committee investigators said the testing studied only a small
3 N/ V$ a# S8 g2 R5 ~number of vehicles. f5 j( T& t/ l% P+ u6 m
Tracking down an electrical problem can be far more; x$ y: s" b6 _9 x) \
difficult, expensive and time-consuming than finding a( v6 \5 `- F; @- L
mechanical problem. Electrical problems can have more than one2 _2 R( @8 G, z- |+ P
source, and they can come from inside or outside the car.$ e+ @- y. E# U& I
Mechanical problems often leave clues such as physical damage,7 a' [2 d k* |4 M5 m9 ]
where electronic troubles can be hidden in software or leave no
. \& ]% G, M+ d# `' n+ O4 t( d1 Dtrace at all.6 ?1 Q; U' ^3 s, B
House investigators who reviewed Toyota's customer call2 U) V3 [# S; V; {( D, k
database found that 70 percent of the complaints of sudden) I5 t$ d$ W) U& R9 u2 s0 B& `/ U
acceleration were for vehicles that are not subject to the7 q5 U6 i/ H7 k* U9 J1 D
recalls over floor mats or sticky pedals.4 ?) L: x( Q% T/ x/ _8 x
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
( a) J( |5 b% I( A: q/ Zsaid Toyota "misled the American public by saying that they and
' R9 ~9 I% H! m L7 u1 Y) D: x4 Hother independent sources had thoroughly analyzed the
% W$ r p9 [7 \% N* pelectronics systems and eliminated electronics as a possible
0 c4 C- T; @/ F+ hcause of sudden unintended acceleration when, in fact, the only
. ?# X q( p: h2 e7 vsuch review was a flawed study conducted by a company retained' d, ~+ x; z% r1 W( F, {# M
by Toyota's lawyers."( Y: }/ s- Z: {
Lentz apologized anew for the company's slow handling of: z' A+ c) J ~" Y, U1 i& g
problems. "We have not lived up to the high standards our
4 Y' H( S* c# bcustomers and the public have come to expect from Toyota," he
( ]/ n/ Z% p Q: K' Q) esaid.3 [$ k6 E9 k9 ?9 `+ ~
"Put simply, it has taken us too long to come to grips with) c0 \' c8 s+ u4 {9 V/ O
a rare but serious set of safety issues, despite all of our A2 j z- w- a/ L3 w
good faith efforts," said Lentz, president and chief operating( P7 w) q. M: ^1 B0 o' W% H- r7 m9 {
officer of Toyota Motor Sales USA. Inc.6 R# c; E1 P/ }" o, C& {
Separately, among hundreds of Toyota dealers lobbying
0 o7 T! X# c) D& M9 omembers of Congress Tuesday, there seemed to be widespread7 X q( R- s, Z( K+ `
rancor toward a federal government they view as picking on the7 Q4 K' \. S6 C' O
automaker, at least in part because of the government's1 M! h& t3 r6 e3 e
investment of billions of dollars in General Motors and; A. Y4 S# ` h/ D3 `7 ^7 X
Chrysler.
7 k. B, _4 D; T/ o"That's hard for me as a citizen to understand why my tax" d! }1 y/ p- C
dollars are going in that direction," Paul Atkinson, a
- V& l. i! m" Q2 nHouston-area Toyota dealer, said at a news conference that also
) q$ Q+ z4 p2 q ]. Z) h) G, S8 Kserved as a pep rally for the visiting dealers. "To compete- p- P) x; C9 e$ S6 k
with the government as an individual entrepreneur is pretty
0 H; G: l8 U4 _9 Z/ xtough."$ n! h& e- i. m, @5 c9 d/ N, @
---9 U& ]* O" b; K- d
Associated Press writers Alan Fram, Stephen Manning and Tom- n% W; l( h, k* D& Y+ I
Raum in Washington and Tom Krisher in Detroit contributed to4 D+ z j, o) U. \
this story.
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9 B: g; K% {0 G8 z-0- Feb/23/2010 21:04 GMT |
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