ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
, q$ e, J' Y: D3 y* ^) t$ N" H
Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
& K5 w/ @0 S* S3 T0 z3 v! _$ rTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
7 O/ j* t& @, x4 R( ^6 {7 y+ r- K-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 e! |* j6 w, b-Reports to the program manager and provides clerical support to all members of the ISP team
' R6 h% `: W4 p-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
+ _/ r% a! }+ i; S9 D; j-Train and supervise volunteers at front counter or reception
0 ^3 n  s- B# }& m# [7 n$ u8 X6 q
: `1 G- V! p3 q$ JQualifications:
-High school diploma or above, two years or more related work experience
7 Y6 e! C: e7 b# D' d1 ?2 R-Exceptional customer service skills, ability to handle multi-task requirement
8 O) K8 q# R0 a4 t: u0 H-Works well under pressure, ability to work well independently as well as in a team
3 a! X2 x4 k7 C9 j1 G7 k-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
$ B( i% R& M  ~1 [& s-Requires police security check at the expense of employee and child welfare check

- {, d& N% w. Q$ m1 |: q1 tDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 j; Z+ r3 U) z# F, n$ O+ PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.