ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
) a: L7 Z6 k$ V% X/ YHours of Work: Part-time: 21 hours per week
+ L3 M, k9 F7 p' W6 ^Closing Date: October 5, 2010

Job Description
. r$ ~& Z9 u+ Q; j: r. K3 k1 F-Answer multi-line phone calls professionally, politely and directing the calls correctly.
9 [* ~: `5 X$ _/ ?% A-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
* `' ]1 _3 q7 R$ n# M3 E0 D$ H/ ]9 Z-Reports to the program manager and provides clerical support to all members of the ISP team
: d4 q. C6 I& u5 M. z9 }$ }3 A-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

$ b' e+ d, w. J: `2 _Qualifications:
-High school diploma or above, two years or more related work experience
4 s% p; A1 F+ A7 C- E-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
+ ]' [/ d9 Y' H% g3 c5 s) ~  C-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
# l5 j4 E2 o1 Y8 s8 ^( c. Q
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
2 c0 ?7 G* ?$ SNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.