ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
( _' Y( h8 p7 K7 p" [) b7 h; K% hTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
! f6 r  c5 o3 ]3 Q3 e3 i* dClosing Date: October 5, 2010
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Job Description
3 n, H: j9 `9 q3 Y: G  n-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
& V+ h1 s8 M! @% ~: e! v-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
$ h9 L! W0 N- y+ G9 M3 g-Train and supervise volunteers at front counter or reception
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: K7 ^- ?/ H' ^Qualifications:
4 X  J$ ~( n! C$ }8 ?( e, k-High school diploma or above, two years or more related work experience
1 C1 x( X5 v6 {-Exceptional customer service skills, ability to handle multi-task requirement
% a* K9 x$ [/ u4 K% F6 z-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
1 H+ p% C$ Y$ ^# @# X0 Y) q  |. h-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
+ v5 e' n" s/ i9 f, rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.