ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

9 m, _0 T9 a2 G# }5 MPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
. v" V* N8 a; ]5 Q3 |4 R2 O) \6 {-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
$ D0 ]9 F2 ~* u! b# T-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
) R7 z+ b. a; ~) W-Train and supervise volunteers at front counter or reception

! Y! j2 i) ], _9 d+ K5 B# \4 u+ ]Qualifications:
" g0 F) D) g2 Q5 S6 {' L, @-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
4 b* f1 n  |! U; ?, S-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
6 W* V2 ~& m3 u1 _5 }
& X1 q- d+ F; b) y! c6 XDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.