ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

6 W) D. z6 J! d) F% S) X% |3 gPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
  K9 z- I/ n* i; Q  sHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
" B) G. n0 S1 D-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
! y" D/ m; F: N8 A9 m3 {% s-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
$ c1 c* p- U. w( G# m$ Q
7 Z! I# ]* Z5 l+ K: zQualifications:
-High school diploma or above, two years or more related work experience
* P/ n- m# _, b1 }' F-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
8 a3 {4 e1 b7 S0 q-Requires police security check at the expense of employee and child welfare check

8 U6 ]% ?+ \" I$ p$ {+ lDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
3 j3 B( }( j" t" ~: NNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.