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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) ; T* n8 P+ a: a
Company: Delta Edmonton South No. 2 1 V" \- E6 j5 z
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
. v$ s0 V/ {6 a2 |4 YWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
- O% [# l. g8 O# Z4 GVacancy:  4  
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Job Description:        - u! V' q& J6 R& D; ]( S
-        Checking guests in/out
" H" A( [( D( p  u6 [- w9 L0 ?( t-        Answering guest inquiries regarding hotel services  {$ r8 N7 B: j% u6 l& ~% |
-        Provide information about services available in the community and respond to guests' complaints
/ T5 A- V8 O' C: n8 t0 K-        Answering telephone calls and handling/ balancing cash
: R( \5 B2 Z2 G1 i-        Balance credit card machine
" U! _2 y6 ?4 u-        Maintain an inventory of vacancies, reservations and room assignments
: o+ u7 G6 I, ~- f$ W-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems + r0 I4 O5 }% l- _* `$ V
-        Present statements of charges to departing guests and receive payment% n3 h) `8 I: K) r: ~+ q
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards " d; I8 N2 o/ u+ c4 f
-        Perform other duties as assigned by Assistant Managers
/ A- p% e. Q; l/ p  kSkills/Requirements:
6 o+ p) ?! i5 Q; ~$ e2 y-        Completion of High School; Z% X1 b2 O' s( b; I& b7 O/ Z9 o! p
-        Strong English communication and interpersonal skills : f, Y* X7 e4 R, O2 e
-        Good computer skills     
8 N# d8 L3 U: W( W-        Must be able to work with minimal supervision in a high pressure, high volume environment! B$ J( e8 Y; ?; L( }' M2 ]7 K
-        Minimum 1 year experience, strong guest service skills 4 \7 e6 c& u& T5 Y1 ?$ C, |' z( L
-        Ability to work night audit shifts and weekends
; u( G, p& S# W% J0 U3 ^/ B5 r7 R-        Emerit professional certification for front desk agent is required  
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4 K8 P( x( h/ E9 MPlease apply in person or send resume by fax:  780-434-5298  0 C" f$ T7 D; Q% J6 d8 G- D  ?
Contact Person: Heidi Crites  , H3 ]6 x* n! V. I8 _) F( K
Title:  People Resources Director
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