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Position: Hotel Front Desk Clerk (NOC 6435) : a: m: b) G3 K3 J6 o/ c
Company: Delta Edmonton South No. 2
4 Y8 C1 \; h; e; V7 F3 m& Z: VLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
, u4 b" T$ V0 x3 O' t6 [Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
" O0 o3 d ?7 i, v% j8 MVacancy: 4 - s8 P A) a- c; \" c
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Job Description:
3 B% _( U+ w% J D" W. p6 x' i- Checking guests in/out 7 J! B% Q$ C9 U/ q
- Answering guest inquiries regarding hotel services
. p: Q# ~1 a' v% X- Provide information about services available in the community and respond to guests' complaints
. [% ]7 M$ i, E% Q; _- Answering telephone calls and handling/ balancing cash
. o$ s r) B8 Y2 a7 e" C. T/ A- Balance credit card machine H0 {+ m, o1 ^& H
- Maintain an inventory of vacancies, reservations and room assignments
6 r$ a9 M1 f% L# ]- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ! f. d, y$ m, ~0 V5 b4 z2 P) n( }
- Present statements of charges to departing guests and receive payment' C' S4 M3 k% U5 Y. |
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ; D- k' G M7 _: L! M( a
- Perform other duties as assigned by Assistant Managers
! ^* j- j/ {* e: A& OSkills/Requirements:- W' w8 d) X7 v4 A
- Completion of High School
8 [. u& v: d# X- A- Strong English communication and interpersonal skills * n# X% Y2 j Q+ ]& ~
- Good computer skills
! B4 g, s7 f! d8 n1 `& z& A- Must be able to work with minimal supervision in a high pressure, high volume environment
: D9 l2 y* i% j, f5 T: j6 ] g. e* t- Minimum 1 year experience, strong guest service skills
7 O5 s$ K1 a6 [' H) {5 X( ]- Ability to work night audit shifts and weekends / @, v7 b% s( | I" Y0 W# Z
- Emerit professional certification for front desk agent is required
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E' m: D0 X( i! n, [% q5 xPlease apply in person or send resume by fax: 780-434-5298 2 M3 I- c* H# X. E- _5 @& O
Contact Person: Heidi Crites ! d: ^& m3 {5 G
Title: People Resources Director |
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