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Position: Hotel Front Desk Clerk (NOC 6435)
7 [: W# c; f- v" R5 b. xCompany: Delta Edmonton South No. 2
, \3 {2 H* I5 t, O2 eLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; F* `, f" b! m7 M3 E8 `Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
T* b% o3 T; H# o7 J- Y: a/ }Vacancy: 4
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Job Description:
1 V+ v# P; P+ k/ k1 u- Checking guests in/out : M' h/ m+ N, X- t/ B2 N& m- Y7 x
- Answering guest inquiries regarding hotel services7 u7 l, h; v: h$ A& q; |6 m; J
- Provide information about services available in the community and respond to guests' complaints
3 F3 _1 D5 r6 ^9 g' \# U- Answering telephone calls and handling/ balancing cash ' u$ h8 _& Q* k9 s. ~
- Balance credit card machine
( a$ z& X6 I/ R9 M; A* x7 r* B- Maintain an inventory of vacancies, reservations and room assignments * s2 E1 [" G. a. t
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - w" g; y( {' \
- Present statements of charges to departing guests and receive payment% A" G) V0 J; {1 w' r* g! u. ~' B9 R
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards , Y0 s$ G3 E! r4 Y3 B4 p
- Perform other duties as assigned by Assistant Managers
4 H+ Q! j W, z# P' A$ N2 f( o4 O- SSkills/Requirements:- t6 A: M& l- I/ O# ^8 Q7 s# V
- Completion of High School
/ v8 j% D2 w" d C- Strong English communication and interpersonal skills 9 ]/ Z Q7 ~) g9 i* e" a
- Good computer skills
+ k8 n6 v: t' x) f- Must be able to work with minimal supervision in a high pressure, high volume environment, q& p& w7 A+ V) h2 d5 Q8 K
- Minimum 1 year experience, strong guest service skills 1 a- Q. h# _$ o+ _$ N
- Ability to work night audit shifts and weekends + j7 T. j! u2 o/ ~
- Emerit professional certification for front desk agent is required 6 F5 \* o, _) o) h
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Please apply in person or send resume by fax: 780-434-5298
! l2 s: y7 X7 vContact Person: Heidi Crites
# z7 T! D$ W- r0 l+ bTitle: People Resources Director |
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