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Position: Hotel Front Desk Clerk (NOC 6435)
; L8 z$ B% A- q/ kCompany: Delta Edmonton South No. 2
5 g& L4 Y5 P( `% o5 Q/ ?/ vLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
$ m: W- B% O Q1 \0 G2 J& c: Z4 q9 XWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
8 S6 B: p D; V, R, jVacancy: 4
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. i) E' Z7 L$ L% g. d! A; o- _Job Description:
, G; _8 X2 }; k3 t) {- Checking guests in/out 8 o2 E E6 y/ J/ [' w
- Answering guest inquiries regarding hotel services
$ R7 U8 W Z' T9 Y. \7 O7 N3 x) A- Provide information about services available in the community and respond to guests' complaints % \3 d1 d1 |: R, @) S% a
- Answering telephone calls and handling/ balancing cash 6 \* O. B0 M5 g$ e* Y" O/ k+ B
- Balance credit card machine
9 E7 @0 ^* m( X- Maintain an inventory of vacancies, reservations and room assignments
' |) L5 R0 H5 Q. ~1 Y/ `5 I- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 3 H% _/ N$ \. w6 V
- Present statements of charges to departing guests and receive payment2 v+ v+ W; L9 j g2 p
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 0 ^; b1 C5 S9 k
- Perform other duties as assigned by Assistant Managers
# e! D4 `: X1 F6 }Skills/Requirements:
5 G7 M+ A- i a) [- Completion of High School
t. X! [& c8 P5 b* t: i- Strong English communication and interpersonal skills B% B5 r8 |* l" R. k: E, J0 A
- Good computer skills
1 @3 C& c* p0 Z- Must be able to work with minimal supervision in a high pressure, high volume environment# z% F3 S( J9 w$ H' a
- Minimum 1 year experience, strong guest service skills
" V! I u/ Q8 m2 P2 e- Ability to work night audit shifts and weekends
5 x9 E, D/ ]3 j8 C/ R- Emerit professional certification for front desk agent is required
7 Z2 V; W6 A, T- o6 \$ g2 R% n/ G& c7 x
7 }/ ]$ v m" a: G; ^Please apply in person or send resume by fax: 780-434-5298 / N( {* N/ ^+ L% P
Contact Person: Heidi Crites # b+ ]7 \$ R0 X
Title: People Resources Director |
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