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Position: Hotel Front Desk Clerk (NOC 6435) ; T* n8 P+ a: a
Company: Delta Edmonton South No. 2 1 V" \- E6 j5 z
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
. v$ s0 V/ {6 a2 |4 YWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
- O% [# l. g8 O# Z4 GVacancy: 4
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Job Description: - u! V' q& J6 R& D; ]( S
- Checking guests in/out
" H" A( [( D( p u6 [- w9 L0 ?( t- Answering guest inquiries regarding hotel services {$ r8 N7 B: j% u6 l& ~% |
- Provide information about services available in the community and respond to guests' complaints
/ T5 A- V8 O' C: n8 t0 K- Answering telephone calls and handling/ balancing cash
: R( \5 B2 Z2 G1 i- Balance credit card machine
" U! _2 y6 ?4 u- Maintain an inventory of vacancies, reservations and room assignments
: o+ u7 G6 I, ~- f$ W- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems + r0 I4 O5 }% l- _* `$ V
- Present statements of charges to departing guests and receive payment% n3 h) `8 I: K) r: ~+ q
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards " d; I8 N2 o/ u+ c4 f
- Perform other duties as assigned by Assistant Managers
/ A- p% e. Q; l/ p kSkills/Requirements:
6 o+ p) ?! i5 Q; ~$ e2 y- Completion of High School; Z% X1 b2 O' s( b; I& b7 O/ Z9 o! p
- Strong English communication and interpersonal skills : f, Y* X7 e4 R, O2 e
- Good computer skills
8 N# d8 L3 U: W( W- Must be able to work with minimal supervision in a high pressure, high volume environment! B$ J( e8 Y; ?; L( }' M2 ]7 K
- Minimum 1 year experience, strong guest service skills 4 \7 e6 c& u& T5 Y1 ?$ C, |' z( L
- Ability to work night audit shifts and weekends
; u( G, p& S# W% J0 U3 ^/ B5 r7 R- Emerit professional certification for front desk agent is required
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4 K8 P( x( h/ E9 MPlease apply in person or send resume by fax: 780-434-5298 0 C" f$ T7 D; Q% J6 d8 G- D ?
Contact Person: Heidi Crites , H3 ]6 x* n! V. I8 _) F( K
Title: People Resources Director |
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