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Position: Hotel Front Desk Clerk (NOC 6435)
' u& [ z9 A" L8 B- [: FCompany: Delta Edmonton South No. 2 - z& _. h* l2 R
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 " ~/ E+ x9 G$ J3 o+ r
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits , i- Y* a9 r" I9 v
Vacancy: 4
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Job Description:
7 G- U6 K8 e; d7 h. S; m- Checking guests in/out
2 j7 V- Q2 e z# f5 g) Z: X- Answering guest inquiries regarding hotel services
2 l: j. o! N. A0 ?/ D8 P' `- Provide information about services available in the community and respond to guests' complaints
. W9 g: U* O, k- Answering telephone calls and handling/ balancing cash
5 [2 K+ R- M# [8 J- Balance credit card machine 2 R9 I: w$ ?( z* p3 S: M
- Maintain an inventory of vacancies, reservations and room assignments * K# s9 `* L8 Z
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
! c6 k3 A* b+ t+ w: a8 t- a! C- Present statements of charges to departing guests and receive payment
; J( I+ W4 F0 u" e- e- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ' ]" w) a1 F5 n" ~8 J
- Perform other duties as assigned by Assistant Managers
+ g' q! v- }+ X6 T7 N5 rSkills/Requirements:
3 b6 ~, ^/ P g% j" l! f" t- Completion of High School' A, c7 m3 Y) m/ d
- Strong English communication and interpersonal skills
; C- w& a1 ~ |, I1 f- A- Good computer skills % P. W' n- E7 p% G# o5 }7 u0 F1 V! ]
- Must be able to work with minimal supervision in a high pressure, high volume environment4 D' k0 N; U/ y- @# D$ u5 M
- Minimum 1 year experience, strong guest service skills ; X2 j% A0 v) L) M' V7 E# L
- Ability to work night audit shifts and weekends
; V3 j! q6 P' v% Q4 R. V- @- Emerit professional certification for front desk agent is required ! c' A) p x5 [: x& z
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Please apply in person or send resume by fax: 780-434-5298 5 I5 S5 b& l# G" `! k# P
Contact Person: Heidi Crites ( \$ |* ~! F5 e
Title: People Resources Director |
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