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Position: Hotel Front Desk Clerk (NOC 6435)
1 ?4 ?* n4 [: i& E/ zCompany: Delta Edmonton South No. 2
, f, F5 g! ^& ]Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; w$ ~( M7 }$ B* A" M" @, XWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ( d9 H( E. l; |6 K. I; Z M, J
Vacancy: 4
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: b, x7 ]: U) b" r$ O# tJob Description: # ?: k8 a( g0 L- T6 {; X% ]& I
- Checking guests in/out * ^7 F! O8 F6 f( M( p
- Answering guest inquiries regarding hotel services2 ?/ k8 g) [. r0 G$ F ^
- Provide information about services available in the community and respond to guests' complaints
$ f. f. g- K# f; T6 N- Answering telephone calls and handling/ balancing cash
( W5 ~1 ]7 N- v$ c; \1 ^* e4 E- Balance credit card machine
4 V2 T/ ~" _: `( z* D; J% x- Maintain an inventory of vacancies, reservations and room assignments
i9 m% Q1 A L& U2 j e5 o- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* l# a3 z) n7 \8 Q% e- Present statements of charges to departing guests and receive payment9 M" l: j& r! Q P/ i( G1 E7 k
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
4 D; I, z* P% ^* Y1 o0 Q! c u- Perform other duties as assigned by Assistant Managers
- |6 q0 q5 c* G9 m; ]7 QSkills/Requirements:
{ d* x+ S5 j" \$ W- Completion of High School
. A/ k) r4 b& N9 h! w; v- Strong English communication and interpersonal skills % A: A5 I- V& j4 M1 W
- Good computer skills
7 f- j1 L) ~" l" A# a+ G- Must be able to work with minimal supervision in a high pressure, high volume environment) w& ?$ d; U6 B; U5 k" e+ S1 U/ f" M
- Minimum 1 year experience, strong guest service skills
5 Z. Z5 ` _: s0 Z4 D% x- Ability to work night audit shifts and weekends
5 n1 c% U* U: u& A/ k/ V1 i- Emerit professional certification for front desk agent is required
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Please apply in person or send resume by fax: 780-434-5298 7 |, I/ c( c% o2 ^) ?
Contact Person: Heidi Crites
c9 `* y/ n! Q) w; lTitle: People Resources Director |
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