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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
1 ?4 ?* n4 [: i& E/ zCompany: Delta Edmonton South No. 2
, f, F5 g! ^& ]Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; w$ ~( M7 }$ B* A" M" @, XWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            ( d9 H( E. l; |6 K. I; Z  M, J
Vacancy:  4  
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: b, x7 ]: U) b" r$ O# tJob Description:        # ?: k8 a( g0 L- T6 {; X% ]& I
-        Checking guests in/out * ^7 F! O8 F6 f( M( p
-        Answering guest inquiries regarding hotel services2 ?/ k8 g) [. r0 G$ F  ^
-        Provide information about services available in the community and respond to guests' complaints
$ f. f. g- K# f; T6 N-        Answering telephone calls and handling/ balancing cash
( W5 ~1 ]7 N- v$ c; \1 ^* e4 E-        Balance credit card machine
4 V2 T/ ~" _: `( z* D; J% x-        Maintain an inventory of vacancies, reservations and room assignments
  i9 m% Q1 A  L& U2 j  e5 o-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
* l# a3 z) n7 \8 Q% e-        Present statements of charges to departing guests and receive payment9 M" l: j& r! Q  P/ i( G1 E7 k
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
4 D; I, z* P% ^* Y1 o0 Q! c  u-        Perform other duties as assigned by Assistant Managers
- |6 q0 q5 c* G9 m; ]7 QSkills/Requirements:
  {  d* x+ S5 j" \$ W-        Completion of High School
. A/ k) r4 b& N9 h! w; v-        Strong English communication and interpersonal skills % A: A5 I- V& j4 M1 W
-        Good computer skills     
7 f- j1 L) ~" l" A# a+ G-        Must be able to work with minimal supervision in a high pressure, high volume environment) w& ?$ d; U6 B; U5 k" e+ S1 U/ f" M
-        Minimum 1 year experience, strong guest service skills
5 Z. Z5 `  _: s0 Z4 D% x-        Ability to work night audit shifts and weekends
5 n1 c% U* U: u& A/ k/ V1 i-        Emerit professional certification for front desk agent is required  
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; \/ `5 G9 _. O3 {% M
Please apply in person or send resume by fax:  780-434-5298  7 |, I/ c( c% o2 ^) ?
Contact Person: Heidi Crites  
  c9 `* y/ n! Q) w; lTitle:  People Resources Director
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