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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
7 [: W# c; f- v" R5 b. xCompany: Delta Edmonton South No. 2
, \3 {2 H* I5 t, O2 eLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; F* `, f" b! m7 M3 E8 `Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
  T* b% o3 T; H# o7 J- Y: a/ }Vacancy:  4  
. q1 X0 E, M& s$ B" m% V/ m8 v: `! u4 S- g1 T( W
Job Description:       
1 V+ v# P; P+ k/ k1 u-        Checking guests in/out : M' h/ m+ N, X- t/ B2 N& m- Y7 x
-        Answering guest inquiries regarding hotel services7 u7 l, h; v: h$ A& q; |6 m; J
-        Provide information about services available in the community and respond to guests' complaints
3 F3 _1 D5 r6 ^9 g' \# U-        Answering telephone calls and handling/ balancing cash ' u$ h8 _& Q* k9 s. ~
-        Balance credit card machine
( a$ z& X6 I/ R9 M; A* x7 r* B-        Maintain an inventory of vacancies, reservations and room assignments * s2 E1 [" G. a. t
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - w" g; y( {' \
-        Present statements of charges to departing guests and receive payment% A" G) V0 J; {1 w' r* g! u. ~' B9 R
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards , Y0 s$ G3 E! r4 Y3 B4 p
-        Perform other duties as assigned by Assistant Managers
4 H+ Q! j  W, z# P' A$ N2 f( o4 O- SSkills/Requirements:- t6 A: M& l- I/ O# ^8 Q7 s# V
-        Completion of High School
/ v8 j% D2 w" d  C-        Strong English communication and interpersonal skills 9 ]/ Z  Q7 ~) g9 i* e" a
-        Good computer skills     
+ k8 n6 v: t' x) f-        Must be able to work with minimal supervision in a high pressure, high volume environment, q& p& w7 A+ V) h2 d5 Q8 K
-        Minimum 1 year experience, strong guest service skills 1 a- Q. h# _$ o+ _$ N
-        Ability to work night audit shifts and weekends + j7 T. j! u2 o/ ~
-        Emerit professional certification for front desk agent is required  6 F5 \* o, _) o) h

2 A- r7 j: Q0 ?/ ]& O3 W% L2 `; H" _/ j2 }  L& w* m
Please apply in person or send resume by fax:  780-434-5298  
! l2 s: y7 X7 vContact Person: Heidi Crites  
# z7 T! D$ W- r0 l+ bTitle:  People Resources Director
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