Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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( }: [; `/ K' |& ]This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:

4 D9 G4 d& ]" J& ]* j2 eOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
* z7 c0 |- H% x. |9 [* C•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
. ~. b5 a+ b8 g•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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6 K, z/ R7 q4 o9 m0 Y2 u" ~SPECIAL EVENT PLANNING
5 k, Z6 i& w  W" c2 {4 g•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
; {# {* k5 p! s; @7 \•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

$ B, Y+ @1 X6 T& ZADMINISTRATION
8 _  O4 h5 e+ u•        Develop and maintain job descriptions for each volunteer position
" o  l5 i$ d* F* Y•        Maintain secure volunteers files in accordance with privacy legislation
8 J3 E1 J6 P" K! R0 j•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
4 Y' `2 ^+ x; o& N•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
3 P# M8 c6 M% o2 |0 Q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
. t# Z- v; H9 @/ U8 v4 Y: p•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
! L+ U$ Z/ Q% z: b0 J% n•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
+ }7 H, V4 r" O4 D3 q. ]$ M, t" {. f•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
; |( V- M7 _0 }4 t0 ~) g•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

: @' w9 @: k. D3 _$ f  z: s' J+ UQualifications:

•        Minimum 2 years experience in Volunteer Coordination
9 W, ^2 }) E) t2 D" s3 m, R* X•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
, W+ Q# |, x, N•        Collaborative working style and excellent interpersonal skills
; X3 ]  Y) L' W- Z, n•        Ability to work to meet deadlines and to work under pressure
. @3 s% h, w" }6 i$ o$ y/ {•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
1 w/ m& _& u7 j1 t2 D3 U3 j•        Knowledge of Raisers Edge software would be beneficial
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% G! J; x* b6 u# c8 I/ r; ]How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
' {* V! }8 B; ~6 Q6 bFax: 780-425-7467
$ j+ K& R" O; e5 b" q& {  n! ~2 ~0 f5 ]Application deadline: October 29, 2010