Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

; [- ~, e/ q+ n$ rThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
+ v. z( a3 Z- ]4 v* `: x! R•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' ^4 c; }* l. i# c•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
, h/ h& {6 `) D•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
0 J2 W' X+ w: b5 }$ L•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

5 _, N& W& _# z& U& mSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
3 I' [& w& ]4 E•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
0 b2 D$ E( p4 I. V, K' ?$ h( O•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
6 U: u- E" f' z1 w•        Ensure Human Resource policies and procedures are adhered to within the department
' P- E7 O' b7 V$ c% ?•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
% m* Q& H0 _. M7 u; G7 G•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
: H$ O6 C5 n+ M, k, }•        Develop resource and orientation materials for Volunteer Services
/ U! J. W) \7 y  U; V  P•        Maintain monthly and yearly volunteer statistics for reporting purposes
1 c& w) [* p+ h; y2 g% b/ c- I* g•        Prepare a regular monthly program report
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; M$ d! H! A5 j2 X" c# _9 UFINANCE
8 e. _& @+ B  L5 ^- b•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
# S/ _0 S* S+ F5 P: v, {•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
9 }# G2 {3 d4 e) z+ }5 ]) D$ e•        Follow up with correspondence to outside agency volunteers as appropriate
% v0 g: x  B7 P•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

" l" y% U# l9 z•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
4 {; a$ `/ [9 }6 o•        Ability to work in a team-based environment, with cross-functional work teams on projects
# b2 C' k5 W: R: `•        Sound judgment and ability to maintain confidentiality
; B6 Q' T! x2 H) F•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
; T! s: \* Y6 I# gPlease submit all resumes to the Recruitment Coordinator:
1 A4 n. a9 J# Y3 [Email: recruitment@ywcaofedmonton.org
& @% [2 V1 D1 T5 FFax: 780-425-7467
Application deadline: October 29, 2010