Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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) ~; s4 R% Q) q" u: CThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

2 Y' f! d# D% m) t0 \) iJob Responsibilities:

+ ^3 Y+ y$ d  L& U8 dOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
( q0 R+ X+ K% L( v) O•        Assist in development and implementation of policies and procedures for volunteer services.
: {1 }) d0 o# w•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
+ o% P- a0 {: w, g) j•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
; u- j, ~& V; ~3 |7 \•        Identify and implement best practices in regards to volunteer development.
8 c6 |" j$ i0 ?0 j: b* ^•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

& I4 p. E4 c) PSPECIAL EVENT PLANNING
7 ]' A2 e4 T6 s9 d9 o- u$ F3 Q9 N•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
, C2 J' T/ @- s/ V5 M& y. _3 V•        Maintain secure volunteers files in accordance with privacy legislation
7 _& `' Q  y0 Y7 n+ B9 `•        Provide feedback on volunteers’ performance, as appropriate
/ q% M9 w8 X2 [6 I. O% @•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
; l0 Q6 T! N/ Z•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
4 _: v9 l8 h. [/ K9 f) S3 N% o•        Maintain monthly and yearly volunteer statistics for reporting purposes
$ G1 \& X3 q* y) L2 X- E•        Prepare a regular monthly program report



5 k; a" e8 p* `/ O: o% rFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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, n6 }2 W5 [- k/ ~- S' b0 _; t9 X) UINTERNAL/EXTERNAL RELATIONS
8 O: P3 `: v  \7 A9 |+ I•        Act as liaison to the Y-Knit group of volunteers
4 f, u4 u; d2 N, \( m5 I$ e% i•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
$ H: V# t% i) c•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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; {- I4 u; a- [& h+ JQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
2 D: n" m$ K& Y4 Z* y# m•        Collaborative working style and excellent interpersonal skills
+ t: p4 X& Q( q% D" e•        Ability to work to meet deadlines and to work under pressure
8 [# y; X1 s5 A- Q$ a•        Ability to work in a team-based environment, with cross-functional work teams on projects
8 Q( \0 L, L9 s% y•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
7 d- M0 t7 h' q% N6 j- n' ?; FApplication deadline: October 29, 2010