Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

' ~0 @3 ?: [1 M) Y% L6 A6 EThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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1 P9 g' |, h0 Q9 i; P. |" w6 t  S6 S/ k- TJob Responsibilities:
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OPERATIONS
* A9 l: ^. X! Y& j# D•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
4 d8 H6 ^; S& ?7 n•        Assist in development and implementation of policies and procedures for volunteer services.
2 `  f( E/ y7 U' V( H; p•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
8 ^/ V/ c- g( q0 ~•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
) ]* t( X8 d) f. V8 ?/ E•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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, k( K" p6 {( x0 UADMINISTRATION
+ d; x, X" l7 }" w  v( @% z4 C  n•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
: \3 P, I9 S% @- A2 g•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
) l. q$ _3 r! w% ?! ?; g) w; L•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
3 z/ r" d9 F$ M8 w•        Prepare a regular monthly program report

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FINANCE
% k" M$ g- q1 l- R8 L•        Ensure the program operates within approved budget and be familiar with potential variances
) `, Q- {$ K( P* P$ {& P•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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9 ]. ~: l8 i" w5 _& o( a  NINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
! w# x* W5 h, b' F•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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$ g$ s' q* f& YQualifications:
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0 ~" `2 A- ?: @& u•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
+ M& ?% X3 J" U; a; j•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
# b  h2 \, F, L. s% w8 W9 F) f•        Sound judgment and ability to maintain confidentiality
3 Z/ N- I) C: f- V) P: N% j•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
* X. c2 v8 d9 a; pApplication deadline: October 29, 2010