Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

  q3 S3 w9 T4 \This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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% ~$ F# z+ T( }. HJob Responsibilities:
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8 C6 |# b3 A& G; o- ]6 cOPERATIONS
3 a6 d6 y) W" P+ j5 o1 d•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
9 A6 v6 l; T0 Z$ p/ q; B% z•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
7 v6 I0 P" S1 Y* t* Y: z' b•        Develop and implement a comprehensive volunteer recognition program.
! h; Y+ v7 S6 D& T•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
3 B5 I, g& M  O( l•        Identify and implement best practices in regards to volunteer development.
$ ]  [7 m9 w3 d5 i, D5 u•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
% o# B; F+ _' s, D; o( j6 j( Y3 i•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

4 O( w& M0 s, n5 e7 }4 f# E8 }SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
' ?6 f  x$ d( d# [3 f; B# V8 p. Y1 @•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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& a# s. R5 G& y; q) ~ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
* b$ H" b; i1 S! D; @1 ^•        Maintain secure volunteers files in accordance with privacy legislation
1 W+ \  J# Q1 o. p+ V* v. v•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
; _! C/ }4 E' r. t•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
* U9 Z3 l) j4 d•        Develop resource and orientation materials for Volunteer Services
; M2 [. k- H8 u! w& K•        Maintain monthly and yearly volunteer statistics for reporting purposes
7 {6 i4 R( G* F/ `( H  o•        Prepare a regular monthly program report
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FINANCE
% b* s# s1 u$ P! ]( `1 H•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
+ A. u3 w" P" S' U6 d: j•        Act as liaison to the Y-Knit group of volunteers
8 [% E8 g) h5 y+ e) O4 f/ w•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
1 c3 C2 v, _* M, u•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
  ?8 J  e. A3 W, m$ c. |•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
' X5 h1 H2 Q8 Q9 h' w+ ^4 l+ }Application deadline: October 29, 2010