Volunteer Services Coordinator

又见炊烟

The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
* t% D% l: ~# ~! V/ i
6 K- I+ ~- V8 x; T' s) a9 w" FOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
2 M7 |9 O1 \3 r•        Maintain the volunteer files and update the database using Raisers Edge
* D3 X$ E7 @+ E# U& E3 s0 [# T) P•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
0 g" q7 B3 P3 M" |2 p* G•        Develop and implement a comprehensive volunteer recognition program.
- @2 |$ i6 u: z6 a: \, [) F•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
# x! x! I2 t- u: C•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
0 E% G, M/ c9 Y3 C8 N•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
! r( M$ D: Z: r) B
( ]# X; V" ?. A" eADMINISTRATION
  @9 y4 j6 l/ v; S0 H/ H•        Develop and maintain job descriptions for each volunteer position
. L7 h% t2 l. z4 q•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
4 ~( X& f9 ^$ j•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
* I8 ]& `& t7 b2 l9 a•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

6 \- c  x, u7 @

& S6 a' H, }$ M/ t: w& r4 j- uFINANCE
* h' X2 @4 @7 N3 _•        Ensure the program operates within approved budget and be familiar with potential variances
; \( r6 Z# \+ d4 ^•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
4 G$ l+ ^6 \% `. i- g9 l8 _
INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
, i, ?( g( B  b& E% l5 @•        Follow up with correspondence to outside agency volunteers as appropriate
- d9 ?' r/ x% L3 u6 i: ^' i•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
( B5 W/ @5 \% o( X•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
( z. g' t* |4 o7 m$ d$ m! x•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
$ \$ ^% p7 W) }+ f! U& B" V9 d5 o" H•        Sound judgment and ability to maintain confidentiality
/ |0 ~* q+ {% n! P4 ^7 M5 ~•        Knowledge of Raisers Edge software would be beneficial
" @0 [. u4 J+ W8 m
2 r% I' `' ^8 m5 r7 Z& _" a3 cHow to apply:
Please submit all resumes to the Recruitment Coordinator:
8 X% Y3 z% s- S; nEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
& y% D5 ^" X* e( E9 r! G7 d( Z$ T% TApplication deadline: October 29, 2010