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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca( ]3 b- x; \9 J9 x* v
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job( P) n( j1 O8 V4 |- C2 _( Y9 S
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
. V2 `/ O2 a# f6 zMajor Responsibilities and Accountabilities
- i. [% f3 D. r4 f# G• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues. _" I& u4 F6 w9 ^8 m
• Answering all technical questions concerning mechanical functions and software operations./ ^! o/ A- U: a
• Assist with troubleshooting ideas on technical and software problems( J4 |# _% P8 o7 v4 c
o Test all new patch versions of software prior to release
8 q1 O3 e; {; F9 k• Assist where needed in application questions.7 l2 J {" M- W& O
• Check all technical documentation for correctness prior to field distribution.
5 \) w6 W/ g7 p; ], O p1 qo New parts and replacement parts and installation procedures1 Q( r# b: S5 _/ [1 V, U0 t, D
o Translation to Chinese and other languages if needed
! L' M# \3 b- ]1 d0 b" U! n• Track and report all warranty failures6 J u3 m0 ?# ~2 x: r/ b$ w
o Make monthly report to Product Manager and 3rd party supplier.
5 w/ p Z4 O/ B `5 ~3 o1 {* eo Recommend remedy to improve product quality and design.& e( [! m; n5 k* W! ^& U
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.) {) _5 l8 K0 b t5 i0 }1 a, g
o Run field Beta test sites and any new idea testing and make reports
4 n& l% i& ~" i( n& V( Qo Assist in information gather for any new product idea.
# R+ D+ d! d: S) c; No Assist in writing and new product specification0 d$ C3 Z) a- i# ?1 z
o Point of expert contact for implementation of features/functions.
7 X7 I! F6 z; g7 f* ~, ]+ wo Act as technical applications expert on development team.
0 S* H; N! t+ A% n• Assist in Sales support & training.. i0 w2 W' W$ v2 j6 I
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
+ V1 H! Q7 J6 W8 ^1 No In rare cases where no other solution exist to travel to customer site to solve technical issues.+ | ~7 t; w1 G& B0 A
Human Resources and Organization: J) L- ~/ x! u) k2 j! U
• As a member of the DC team, maintain a team spirit at all times.
y0 E, E, l5 |! a% s6 ^0 n• Let customer satisfaction be an influence in every decision you make.
" C1 _8 e6 n3 H( L% E% ]• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS0 F: G; B e9 m1 R A; U* Q
" }! N) G& C3 A. e) M" ^3 _Educational / Professional Background Technical School Graduate
: e( U. A/ q7 h8 aProfessional Experience (Years and Field of Activity)
2 T) q' }4 q( s6 r" y" O5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers. {* L' h/ H, \8 u
List of Skills/Qualifications 5 X; n$ J$ N( w9 u) e
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
- B# l6 J; }9 w: F• Background knowledge of dispensers and software * m; ^9 R; {; j3 P3 c# f+ F9 L
• Proficient in software use and writing.+ \$ `4 [6 V3 N' q' U
• Excellent communicator both verbally and in written reports.
8 \# U5 {" j' y+ G" L• Ability to travel worldwide.- k0 n$ G* S4 A L ?
• Speak Chinese & English very clearly.( D9 k) {* ~. }( H
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Language Skills Read/Write English & Chinese
! _6 W5 j) Q6 z# p) a; h7 IPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ; a' I' G% S4 n/ E: R
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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