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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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3 N$ s9 s" F, x, ~如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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6 }: e7 k" y$ }4 H {: S. kJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20115 _; H6 [, z1 E" \* ?; q
2 T. t1 q7 Y( G1 k9 {Scope and Purpose of Job
3 X, V. u; j" s9 v/ ZEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment., M! w+ f% L4 l$ k# ]0 {+ I
Major Responsibilities and Accountabilities
" {* a" H4 m* z3 N• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
, `, N. }( ~6 L: u0 Z• Answering all technical questions concerning mechanical functions and software operations.
5 G* r0 q5 {+ j( Z• Assist with troubleshooting ideas on technical and software problems
8 W1 P9 b( w2 K: U: Fo Test all new patch versions of software prior to release
% b- }# n" \ z, Y6 ^7 Y7 c• Assist where needed in application questions.1 F9 Z8 j0 n. ?: F
• Check all technical documentation for correctness prior to field distribution., ~+ g9 ^6 `3 v0 K$ n
o New parts and replacement parts and installation procedures3 Y/ P2 `; c5 a% r
o Translation to Chinese and other languages if needed
- m1 t3 X! ]3 s: I) j# e1 j. x) D• Track and report all warranty failures! r' t+ r& f! _) r! y
o Make monthly report to Product Manager and 3rd party supplier.
& w, Q1 w6 Z9 Z# N, q) W" I* do Recommend remedy to improve product quality and design./ }# ]. x$ u- S% Z ^' ]
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.' d5 U7 L" q' h
o Run field Beta test sites and any new idea testing and make reports
$ b! h8 i, r) H# n: Q4 _o Assist in information gather for any new product idea.
+ r( n) {+ h/ i: C+ @( v$ v, Io Assist in writing and new product specification$ i6 o8 b$ ]7 b, @
o Point of expert contact for implementation of features/functions.0 H: s$ [8 v, U- F' E) k
o Act as technical applications expert on development team.$ N, F. {) @& @% E1 g; k( u2 z
• Assist in Sales support & training.4 B% h. q2 E; i. [0 I' K, x! s
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.8 N: _4 D3 |% A4 q* h% c& Y" h. \
o In rare cases where no other solution exist to travel to customer site to solve technical issues." B: B& s5 V! z( _! u0 Y, f
Human Resources and Organization
: M. l h ], p# c4 |* V0 ^6 { a• As a member of the DC team, maintain a team spirit at all times.* V- O" j2 A$ x2 Y. f
• Let customer satisfaction be an influence in every decision you make.
" A1 W' E; o1 R• Communicate information efficiently and promptly to your Team and other management.( t9 F$ H+ c' O0 h+ E0 \; G: _
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6 K8 R5 ^1 j& K7 `" N* x( WAuthority Limits8 T+ e1 p( K$ c8 k3 D/ S
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate ( D% B y0 t) y# a5 x- m
Professional Experience (Years and Field of Activity) 0 W1 {/ q8 O" i3 [6 i
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers3 T: w& }2 l. I* t, g1 F
List of Skills/Qualifications ; c2 v, W2 o# U2 { r
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.# C- g. V* t1 G4 O/ B4 t
• Background knowledge of dispensers and software
% Y1 x$ ^4 `" l: s. \( L3 K9 Z8 O• Proficient in software use and writing.+ N# Q0 {6 Y9 f( u+ D* _0 R
• Excellent communicator both verbally and in written reports.: g0 s) @( x! D9 N& W8 U. c
• Ability to travel worldwide.
) u0 q1 m9 \% q• Speak Chinese & English very clearly.
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! C( G$ g# ^5 v7 HLanguage Skills Read/Write English & Chinese + y2 y$ H0 e% V _( w. B
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
+ \8 c. J Y5 UOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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