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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 E- E2 q7 n% C" r4 B- ?) w2 t( S7 J
: M9 V' X# E+ Z6 p如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca. O" K5 h$ q. z% d; P$ o' r
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011* W: l- a0 |* X+ h/ Y1 T) W
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Scope and Purpose of Job
% ^8 ~1 ]% |/ m( n- uEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.5 |" W. T4 J' n- [' Q5 Z
Major Responsibilities and Accountabilities5 K; d$ v! n% J, p/ E0 k
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
# v/ s2 e: f5 @' m; K$ ^2 j• Answering all technical questions concerning mechanical functions and software operations.5 [6 S8 Q8 v: X; Z, l8 z1 \
• Assist with troubleshooting ideas on technical and software problems
$ M+ N- v" f G& J+ `; {o Test all new patch versions of software prior to release- p9 C# d i" S
• Assist where needed in application questions.
" S$ b8 c6 N3 a3 V: Y( V• Check all technical documentation for correctness prior to field distribution.& J# ?4 I% F$ I$ C! T+ p U, h
o New parts and replacement parts and installation procedures
# m2 X) `6 `6 G& S. To Translation to Chinese and other languages if needed
' q. Y4 v! Y2 z& _7 s/ w• Track and report all warranty failures
* {" R! S! c6 h( n8 zo Make monthly report to Product Manager and 3rd party supplier.8 _! V( l2 W4 _+ k5 @0 x% H
o Recommend remedy to improve product quality and design.
1 I6 {8 F( \* R1 m9 e- n& g! f0 ~• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
$ o- ~8 D9 R U. {, eo Run field Beta test sites and any new idea testing and make reports0 r! h& O# e' d
o Assist in information gather for any new product idea.2 ?! t- x u5 @" x6 o
o Assist in writing and new product specification
3 H6 ~0 x% L7 H: qo Point of expert contact for implementation of features/functions.8 |& W' ?7 [. k5 g/ Y, J# }4 A
o Act as technical applications expert on development team.. w- X1 x# @3 h1 @5 ~
• Assist in Sales support & training.5 X2 Y1 K+ G. q" p: \3 c
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
0 {% v8 n/ Z7 ]) m# x- k, Wo In rare cases where no other solution exist to travel to customer site to solve technical issues.1 }) ^; ?- C! y" S* h
Human Resources and Organization
Q7 m# E# m% o% Z* `• As a member of the DC team, maintain a team spirit at all times.7 Y: W4 B' r6 ~. C
• Let customer satisfaction be an influence in every decision you make.
+ |; E' m! `) g# P9 M• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits! P7 i1 g9 K. r2 K
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate # E1 ^% l! j; y" u s
Professional Experience (Years and Field of Activity) ' d! r0 `" M& p! J- H/ |9 Z
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers9 E( ~6 z4 Z; G f" h! ~
List of Skills/Qualifications
) h) P: R$ V; l. R( c8 b8 I• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.( J) V0 o1 m" w2 d" o2 Y
• Background knowledge of dispensers and software
$ m7 A X* q1 Y9 p• Proficient in software use and writing., [' u* s* g8 G4 E
• Excellent communicator both verbally and in written reports.7 s/ V0 M& T1 e6 H3 K5 ^- U1 N
• Ability to travel worldwide.
+ u) z2 L* h. |: j• Speak Chinese & English very clearly.) O X1 b1 \+ N5 f+ q5 ^6 A* B+ E
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Language Skills Read/Write English & Chinese + X& I* h u7 S$ [9 B
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 4 y2 {! t3 o1 y& X
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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