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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011: q d# X" g9 P' n
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Scope and Purpose of Job2 Z7 t3 y3 b1 w& s8 y, A W4 W- V
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.2 X$ u; y: U- ~" M
Major Responsibilities and Accountabilities0 n4 I8 [" l$ v$ J: ~2 [
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
4 S4 q2 O9 U5 J( T; Y8 w5 e• Answering all technical questions concerning mechanical functions and software operations.
* S1 K- J* v" K" v• Assist with troubleshooting ideas on technical and software problems8 M5 h3 p( `: I+ O C
o Test all new patch versions of software prior to release
, h, w3 n2 R# g/ l: \* o• Assist where needed in application questions.; z2 ^3 J; _$ ~0 b g( Y+ E7 g
• Check all technical documentation for correctness prior to field distribution. S$ ?& W d, y+ p0 K
o New parts and replacement parts and installation procedures
+ C* Y% J2 K0 {6 mo Translation to Chinese and other languages if needed. F3 F p! @( G7 P
• Track and report all warranty failures
- ?$ c& X- `* qo Make monthly report to Product Manager and 3rd party supplier.( |6 }5 V" h# P0 X" e
o Recommend remedy to improve product quality and design.& ^% p5 ` z* {# A
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
) D3 L/ f8 ~% u c2 A# Qo Run field Beta test sites and any new idea testing and make reports
! }( l' e! X- v: u* H, S# H- yo Assist in information gather for any new product idea.
- k/ f* j* Z# X/ E; F% O) co Assist in writing and new product specification) ^4 s. U+ t, o v6 p$ _$ b+ g
o Point of expert contact for implementation of features/functions.
% ~- d- g# e; @* `/ Y' |o Act as technical applications expert on development team.: n7 E% [# Q+ R" ^- i1 M8 E
• Assist in Sales support & training.' y0 v/ h3 i |: W' m6 @3 ?
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.6 {: |( q+ I" I: L, D M
o In rare cases where no other solution exist to travel to customer site to solve technical issues.& j( Z( e6 k+ e# ?) _! v3 @* l6 x0 t
Human Resources and Organization- r( E- K# u1 T J* D! {+ t
• As a member of the DC team, maintain a team spirit at all times.% A* T6 \) S7 g8 @
• Let customer satisfaction be an influence in every decision you make.
. n. ]4 F; | u8 s: b, `! _( I8 A( Y* [• Communicate information efficiently and promptly to your Team and other management.+ a0 J$ G! B& d0 L
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Authority Limits1 e; i: z; A* ~5 t- {% \, s
& b/ \2 e' j' r; w" ZQUALIFICATIONS
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Educational / Professional Background Technical School Graduate
8 r I9 P! @( A2 J! YProfessional Experience (Years and Field of Activity) 3 S; L P! }& \. ? l: I
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers& @( s# P; t! w7 y' E. V$ u
List of Skills/Qualifications $ l- ]6 z: O* d% b2 u% G# g/ m
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.3 I o. n& \- s: r* X( ~: E
• Background knowledge of dispensers and software
' f. J6 d9 x* s0 `• Proficient in software use and writing./ N) ^5 l! x1 U* S4 D
• Excellent communicator both verbally and in written reports.
6 W- z7 M5 ~9 j$ R ?9 m% ?• Ability to travel worldwide.
0 ?; ]+ [0 s4 c% q# z. |/ D" @7 {• Speak Chinese & English very clearly.
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6 \- B% K2 Y# s3 ILanguage Skills Read/Write English & Chinese
6 Y% F. k/ a- z iPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 9 E" i3 S" \5 H
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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