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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca+ S8 I+ F4 J2 n/ U- F. c4 M- A
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job; I2 w& a; R7 K; i7 ?+ g
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
8 A: O4 q, O3 A [ m( sMajor Responsibilities and Accountabilities6 u( P: H- F. n3 @# ^0 S
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
6 O9 K0 d+ x( X- ]; S0 _• Answering all technical questions concerning mechanical functions and software operations.
, w* ~) G- }, Z$ B& N. O• Assist with troubleshooting ideas on technical and software problems
6 E% s4 q0 s" Y) e/ A+ Xo Test all new patch versions of software prior to release# \+ v$ u, W+ ~
• Assist where needed in application questions.1 J3 ^9 _# r) v
• Check all technical documentation for correctness prior to field distribution.: W3 `1 O' v& _% a$ \
o New parts and replacement parts and installation procedures
3 W1 _- @0 J9 oo Translation to Chinese and other languages if needed$ G& I2 J! |1 q9 l
• Track and report all warranty failures* f1 ^! ~+ q I! D3 D# w+ v, P
o Make monthly report to Product Manager and 3rd party supplier.+ e* _3 S- i3 P" K6 C$ L
o Recommend remedy to improve product quality and design.; z O. J( K+ z/ ^
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
& y5 }. p/ j( j6 V. wo Run field Beta test sites and any new idea testing and make reports9 a0 f/ s1 \# |$ a' [; b; N
o Assist in information gather for any new product idea." L0 W0 i( p0 S' O6 I
o Assist in writing and new product specification' Z, C9 {* W- X; d
o Point of expert contact for implementation of features/functions.! \" ]# G( S1 ~9 c3 U, p6 V
o Act as technical applications expert on development team.. J6 t2 y9 h* b2 L. D
• Assist in Sales support & training.2 H1 X$ J3 n+ d& W+ d$ }
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
: s( Z# V) e5 `+ no In rare cases where no other solution exist to travel to customer site to solve technical issues.3 L$ l% U8 ]& E% Y Q- Z, x0 i
Human Resources and Organization, U5 v- c, ~! D. Y
• As a member of the DC team, maintain a team spirit at all times.6 Y* F9 ]6 l9 v J
• Let customer satisfaction be an influence in every decision you make.
' M* t% s3 |& Q; |% X. n• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits8 f ^" M: N( H+ m. T. Y
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate 3 O/ `3 p& I: d5 {* n
Professional Experience (Years and Field of Activity)
n; t5 ]( M; o! m' A( m/ L; Y5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
0 b: V1 b3 D: U: x: Z1 u7 @* P3 qList of Skills/Qualifications
, e H0 K) ~* x; v2 X• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
4 u& w4 R" d: b/ h5 }$ W5 p• Background knowledge of dispensers and software " P3 u5 ]; |+ Z1 ?
• Proficient in software use and writing.
+ Z6 O/ t$ E G7 S- m8 U• Excellent communicator both verbally and in written reports.5 ^7 Q% D1 W3 h5 H6 D+ A
• Ability to travel worldwide.
' C0 n2 i. K. C7 T w* T• Speak Chinese & English very clearly./ `2 |8 U* R$ t0 W
* g9 B' ~. f; ^3 c0 A5 ULanguage Skills Read/Write English & Chinese / B3 u1 O" `4 C) Z( r
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) i8 t$ I- f0 b. ], b
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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