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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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5 |2 Y9 R* M& s8 S9 y' G* j9 |Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job1 P# p5 m5 L. ~1 ~/ l3 P
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment. k0 }" ~' H1 B
Major Responsibilities and Accountabilities4 |; |$ t6 x3 n8 B% X! X! v+ ]
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
, @2 @& K+ L, J, x1 Q• Answering all technical questions concerning mechanical functions and software operations.
& G/ J! C4 |0 ?* e. A- B9 K• Assist with troubleshooting ideas on technical and software problems
1 ]2 J4 E( S: u5 po Test all new patch versions of software prior to release9 a& X% w* D" n( ^( Z3 d0 {% M+ `: i
• Assist where needed in application questions.0 l0 v5 [8 L- n, w( j8 |
• Check all technical documentation for correctness prior to field distribution.
- o/ j/ v9 r7 _o New parts and replacement parts and installation procedures: s; S7 @. y4 D3 I5 z; m" o4 b
o Translation to Chinese and other languages if needed
3 R5 _2 V8 J+ w+ j• Track and report all warranty failures
, E2 x2 x6 I$ P" K0 O, Po Make monthly report to Product Manager and 3rd party supplier.
8 _) b/ z. `; k9 p! [o Recommend remedy to improve product quality and design.2 j7 _# y5 x& z. }( d
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.) n: K' B. V* N5 ?4 i
o Run field Beta test sites and any new idea testing and make reports
0 [& H7 M4 Y+ I; ?6 ?$ {& C- e) e& Eo Assist in information gather for any new product idea.
& B5 ^2 G- V4 o& o8 E: Jo Assist in writing and new product specification
! N4 W% t; l9 n# R$ @o Point of expert contact for implementation of features/functions.4 t, X& q5 Y/ g! X
o Act as technical applications expert on development team.
& T, A$ |5 k' {• Assist in Sales support & training.* N- A' o* B2 d3 F+ l
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
& {2 R4 f0 ?+ T, y( V3 Z h, go In rare cases where no other solution exist to travel to customer site to solve technical issues.
; u7 _* r* c5 ^: O" h9 V7 GHuman Resources and Organization
$ t, Q& R3 {1 a' m, g& S• As a member of the DC team, maintain a team spirit at all times./ Q+ k7 V. A, l8 c. v$ `8 q
• Let customer satisfaction be an influence in every decision you make.
5 E) E9 A% T: X• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS: L& p3 J+ o2 U' ]8 `/ d) I+ x8 a! V
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Educational / Professional Background Technical School Graduate 7 x6 o# o( h0 w- }0 i. E
Professional Experience (Years and Field of Activity) 7 L; A5 u8 K I9 @6 {) ]6 A3 I# @: J* D
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 s) t0 H/ W/ b# @List of Skills/Qualifications 9 [. j) q# E6 \
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.4 k" f* Z X6 d, B2 \- Z7 ~: A: r
• Background knowledge of dispensers and software
7 X4 Q6 m6 v7 K. K% o: K• Proficient in software use and writing.! w, z+ D2 K- w& S( ~
• Excellent communicator both verbally and in written reports.+ A2 q9 y4 g) D+ y% U2 X8 M& [
• Ability to travel worldwide. ~6 }8 _5 O% O0 q/ t& D
• Speak Chinese & English very clearly." a3 ]9 V9 d5 @$ W6 f" T& c7 T
$ k2 F% }5 \- r+ w0 `. [* b3 dLanguage Skills Read/Write English & Chinese 6 O' [1 H3 p0 n$ O" ]
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) . N, Y6 N! U+ A: G9 U0 E; ?+ M( p
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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