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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca) u$ `$ }: `2 z% B
+ ]2 q) |8 U' ^3 ]Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011' P: X: n, r5 v! Y' c
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Scope and Purpose of Job
) n2 r8 V. k8 v0 `& H# ?; DEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.0 d, z4 n% t4 y
Major Responsibilities and Accountabilities/ i. X1 N, l. d3 e9 v* ~% Y
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.4 q& O, ]$ \/ }5 ]0 h0 b5 t+ F& Z
• Answering all technical questions concerning mechanical functions and software operations.( e; [; X6 G/ k$ C
• Assist with troubleshooting ideas on technical and software problems
5 X, m( E# V3 N0 Zo Test all new patch versions of software prior to release% v/ o4 ~4 b; j$ u+ N4 j8 K( @
• Assist where needed in application questions.
& |# A/ R( L0 v• Check all technical documentation for correctness prior to field distribution.2 Y. T6 n8 j8 N* I, b
o New parts and replacement parts and installation procedures% G7 C1 d, }/ Y5 @6 y, `
o Translation to Chinese and other languages if needed8 d& _+ f% B; R
• Track and report all warranty failures
2 w( D9 W9 Q, O+ [o Make monthly report to Product Manager and 3rd party supplier.& V& Z1 C) x, |, }0 o# }+ w
o Recommend remedy to improve product quality and design.' w/ v5 ?; t8 R' z
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
+ s k |) \" J$ s2 K8 Jo Run field Beta test sites and any new idea testing and make reports
& ~" x' v) K3 ?. E4 Uo Assist in information gather for any new product idea.
7 P% ]* X6 l2 h) r \3 o# Fo Assist in writing and new product specification
5 c; e" A+ ?- Q. m0 ?8 Ro Point of expert contact for implementation of features/functions.3 N+ x& K6 \7 O) a; F
o Act as technical applications expert on development team.
' }7 ~6 ~) d6 h5 u+ C0 d- ^0 y' R• Assist in Sales support & training. r- O P+ ?" m; I1 G3 P# x. v) |- k
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.6 p3 X' |' p6 y+ Z f( j7 w$ w+ S
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
- b& w' ~0 @+ w! fHuman Resources and Organization& M i% R7 ?8 r ~# u; M
• As a member of the DC team, maintain a team spirit at all times.
! A1 @; B. M) `, s0 g; c( A: F• Let customer satisfaction be an influence in every decision you make.7 d( g: G6 Q; |& ~6 }$ L
• Communicate information efficiently and promptly to your Team and other management./ q# w* \) ^3 y" t
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2 v' R. m. Y3 Q. I/ GAuthority Limits {8 X4 e" D7 b7 z) M
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QUALIFICATIONS
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2 N! U& \- ^6 Z0 [- M$ {2 L; G2 X' pEducational / Professional Background Technical School Graduate
6 _4 Q$ e" m- L, M8 QProfessional Experience (Years and Field of Activity) : y) }- R! h$ ]
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
! \( z. ]% ?* u0 WList of Skills/Qualifications ! V* K; B& |; s- X2 v' ^
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
`% A8 ]4 S, I8 u o8 y" \0 N& m• Background knowledge of dispensers and software 0 j6 D9 ?# W0 j/ K! |
• Proficient in software use and writing.& _+ E0 y7 ]# o" d
• Excellent communicator both verbally and in written reports.
% q# M& k: [& h9 \7 Y( ^• Ability to travel worldwide.) {/ ]* f5 h' o2 Q+ D
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
5 Y2 p/ U) m7 R8 nPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
$ r( B' Z5 P5 L1 R. p% V% WOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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