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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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' m: k" g* o' }# e: L* M! k0 \2 a如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca/ V1 b. c$ M1 y- g
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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/ p4 D+ @4 A: n3 A5 u/ Y5 ZScope and Purpose of Job% O! |( U) Z8 p( [ N
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.9 X6 o- b1 j6 `" U% P( Y1 l! ~
Major Responsibilities and Accountabilities2 T! p) c' p/ A. e8 X! e! X
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.$ y* W8 s6 h5 X# o: N+ A' a
• Answering all technical questions concerning mechanical functions and software operations.
; L7 D) Q5 J3 y% k7 P2 s• Assist with troubleshooting ideas on technical and software problems# @% K; P. t6 W' \! i: m% ^
o Test all new patch versions of software prior to release4 |9 G: w* v3 L7 Z. S7 D
• Assist where needed in application questions.
0 g- a7 i9 U( V( W% c0 @+ ~" w• Check all technical documentation for correctness prior to field distribution.1 ^& j D8 ^7 ]
o New parts and replacement parts and installation procedures
: j- Y. I& s L9 O5 h0 No Translation to Chinese and other languages if needed/ e8 e3 P6 l" C; V
• Track and report all warranty failures+ o+ x* N# a6 [$ ^. _$ S& h3 |1 x/ X
o Make monthly report to Product Manager and 3rd party supplier.
+ y2 {" a" ]# z. ?5 A6 y; ^o Recommend remedy to improve product quality and design.0 s* Q4 o- h- P5 F: h8 E$ @6 b, {
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
; r& S7 D# j9 e$ M& x" Y1 {' Ho Run field Beta test sites and any new idea testing and make reports
+ h+ J! O+ r2 V& l! t5 bo Assist in information gather for any new product idea.* L, p$ Q3 e" n( O8 x" h6 i
o Assist in writing and new product specification- N+ V% f4 d0 l9 u& Y* v9 a! t
o Point of expert contact for implementation of features/functions.4 \$ U G7 w# j9 {
o Act as technical applications expert on development team.
4 H0 Y: n4 J0 J5 A• Assist in Sales support & training.
) e. P1 K, w, v% P- s2 _• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools." p! x1 d X1 P0 Z3 e
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
' a/ a4 b+ L( ]* O& }! THuman Resources and Organization' \, Q+ X2 Z. z N" A$ Z; I- n
• As a member of the DC team, maintain a team spirit at all times.2 K# a& K" u5 B# P7 r" H) P
• Let customer satisfaction be an influence in every decision you make.8 }- _% D* @ f! _/ \( O4 |2 z& T& H( k
• Communicate information efficiently and promptly to your Team and other management.
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, E' X# {) H2 NAuthority Limits1 z/ L8 c7 ^1 _& ? L0 r
7 E* p9 P0 @) _QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
* \& c: X6 g. g- q# WProfessional Experience (Years and Field of Activity)
5 h8 [, p* ^0 e* H( o$ L$ f+ a+ |5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers6 Q8 F8 \1 O% U" J
List of Skills/Qualifications
; ]! S3 V5 J# p. l2 }' i; m• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.; U$ {0 k. S0 V @% R
• Background knowledge of dispensers and software
' a9 u) O6 A M# i; e6 q. |- I4 O8 ?' z• Proficient in software use and writing.
/ ~: A3 [! x z& Y• Excellent communicator both verbally and in written reports.
1 q% ^3 V1 r* W+ L S t3 M• Ability to travel worldwide.1 y: n7 x- O3 H( ~
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
3 j; o$ f5 e) x% J6 N# |0 |9 U( bPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
8 o: Q8 a% R" p: s* {5 b: @6 y8 @Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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