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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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0 x& j. Z O) e1 Q+ o$ O ~如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca9 @# a& k$ o" N5 l6 Y
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job( t+ z0 n2 h, k0 n
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.0 k1 o# [$ h6 u
Major Responsibilities and Accountabilities! y3 c. j; G" ^5 m6 F( T
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
3 D' c. }$ B9 c• Answering all technical questions concerning mechanical functions and software operations., T; x, [* m) ~! E+ C" {
• Assist with troubleshooting ideas on technical and software problems4 S6 _$ t! Y- y' n6 U F p' `
o Test all new patch versions of software prior to release
0 K2 E$ m# S3 z- X' B( }- n, ~2 ^• Assist where needed in application questions.: R# T* T8 F. H% X" {! X
• Check all technical documentation for correctness prior to field distribution.
6 @6 P% Q" R6 ~. L+ x' d4 J9 Co New parts and replacement parts and installation procedures l8 z5 J" ?1 i$ V" `* p
o Translation to Chinese and other languages if needed1 J/ q. \$ P' ` I* a1 D( c
• Track and report all warranty failures3 z5 p1 I" L2 a. a3 R, L
o Make monthly report to Product Manager and 3rd party supplier.6 \6 A' y9 M% u; J6 c
o Recommend remedy to improve product quality and design.8 b ^/ f2 O* y1 E! f
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.5 I) G. A/ n; |* m
o Run field Beta test sites and any new idea testing and make reports6 B4 e/ K: p7 x. I M% w
o Assist in information gather for any new product idea.9 t3 i# Q+ e {) L6 o
o Assist in writing and new product specification
. }9 C6 z: ~" R% [9 w5 W* L to Point of expert contact for implementation of features/functions.
; J7 j3 R& X. Ro Act as technical applications expert on development team.: _* \8 \, g1 Y8 S, H9 Y
• Assist in Sales support & training.: {# O( }5 W5 P( `3 V1 ~
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
- K I' h' ?0 O" C% ~# J W8 zo In rare cases where no other solution exist to travel to customer site to solve technical issues.
" f3 j ^3 h% Z4 ?Human Resources and Organization
5 c8 e Y2 L" H5 |% l' J• As a member of the DC team, maintain a team spirit at all times.! @) }3 E$ R. Y* U) O! S) @; }
• Let customer satisfaction be an influence in every decision you make.$ b7 X* y# p4 Y
• Communicate information efficiently and promptly to your Team and other management.% ~# r# {- Z$ f9 I
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X- _. z" x% R1 ]) _QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
* [- e( {. M+ C" SProfessional Experience (Years and Field of Activity) 1 G6 r1 r9 K' ^0 x8 q" C1 Y
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
) N; Y: _1 N. a) Z" p- IList of Skills/Qualifications
1 i1 o+ j o7 {) X N8 O) j• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
, a& `8 E$ |- ~3 K- \) w! N) K! G• Background knowledge of dispensers and software & h3 {$ m5 h6 }6 W; ~
• Proficient in software use and writing.7 o* Y& ?9 h! T5 v- c
• Excellent communicator both verbally and in written reports.; }8 i6 C. q3 i( I4 V- Z% n* u
• Ability to travel worldwide.2 R/ X8 R, f$ z8 _
• Speak Chinese & English very clearly.- V7 `. l! d0 k& E% m
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Language Skills Read/Write English & Chinese $ a3 R" X3 O+ T; ~
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 4 e; L! j3 e/ k& d' t, [! [# a
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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