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本帖最后由 竹声 于 2011-11-3 22:30 编辑 , |* }6 X" ^( c; G- ]
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca! S3 [2 g! @% o$ M" k
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20111 ?$ d0 F+ p% P; i4 K1 G& |
2 \: M. x7 W% z$ ^Scope and Purpose of Job
0 F9 N8 k O4 a, `$ Z7 Q4 ~2 Y# r" mEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
& o: b6 |1 Q; ?Major Responsibilities and Accountabilities/ L; M; |; n, l; _' D: h
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
- M% Z: m* d# A+ _. u, }• Answering all technical questions concerning mechanical functions and software operations.7 |$ b, l5 |, d3 B% `
• Assist with troubleshooting ideas on technical and software problems! O( o/ r8 z: @) y
o Test all new patch versions of software prior to release/ _+ N7 S! ~9 Z$ R }5 w
• Assist where needed in application questions.
1 \1 G. J7 k; ] b• Check all technical documentation for correctness prior to field distribution.
% z: g5 d! x3 l& t2 t' r; h/ x; Go New parts and replacement parts and installation procedures
9 D4 l7 r0 m+ P, L4 t# R& po Translation to Chinese and other languages if needed5 x8 [2 r. K1 r7 X( e" I
• Track and report all warranty failures3 ]# Z$ X% o: [1 K5 n. F6 m5 {
o Make monthly report to Product Manager and 3rd party supplier.
7 x. W/ Y+ C6 W1 X+ Co Recommend remedy to improve product quality and design.- H$ q2 v+ ~1 s7 d( Y. Z
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
5 H& b1 {3 w8 H! m6 d$ ]$ `9 P2 Go Run field Beta test sites and any new idea testing and make reports0 S9 {9 x) @5 }
o Assist in information gather for any new product idea.6 i9 s% C$ y6 I* A j; v! u0 ]; |
o Assist in writing and new product specification
6 U# d+ ?! }0 X; p7 n3 W. x. M, Po Point of expert contact for implementation of features/functions.
) i7 @" x8 ~+ s( P4 d% Io Act as technical applications expert on development team.
/ P7 H& h8 K3 n" r• Assist in Sales support & training.
& U4 i, m) {( W• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools./ d- H1 p8 t- M5 p! k7 H
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
0 B x# l6 p" J) z+ e* `5 O/ K5 FHuman Resources and Organization! h/ Y& P' w% T* V, R$ s, h4 [
• As a member of the DC team, maintain a team spirit at all times.1 _" F) W! O1 q8 E1 o
• Let customer satisfaction be an influence in every decision you make./ K! L! s; a6 g8 f* ?+ x
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS' H4 d k4 ?0 b5 j2 u6 f1 m3 C
W, c2 H8 n- Z$ L( R+ u( cEducational / Professional Background Technical School Graduate ! q0 ^4 m. U; A$ I7 ?
Professional Experience (Years and Field of Activity) 4 a6 t, q" G: L
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers5 A$ o0 d o9 C) w+ q: x7 C
List of Skills/Qualifications
* J# I/ X( n. X: U• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
# w: c' C0 h [• Background knowledge of dispensers and software ; [% D2 G8 Y# W, N3 y/ q
• Proficient in software use and writing.
# ^' d1 I: F' l" B• Excellent communicator both verbally and in written reports.
: @5 T7 H, S7 {* C4 x+ ?• Ability to travel worldwide.
2 H! D7 i# E( S9 `" U• Speak Chinese & English very clearly., Q) D+ _' l" ?- S; a7 r9 h$ @1 @
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Language Skills Read/Write English & Chinese
' y! L7 g0 n* g' i: @Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ' T% f* t- E/ {! C9 T& ^
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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