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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job+ z! p- z: l( `0 a B$ Y
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
* v* {3 K7 Z5 w& q: j T* zMajor Responsibilities and Accountabilities
) c8 \8 H" R" `) Z! p4 V• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
( b8 a& Y8 i0 Z7 g2 _$ Q/ F• Answering all technical questions concerning mechanical functions and software operations.) ~$ P6 c Q7 J- j
• Assist with troubleshooting ideas on technical and software problems7 I5 q- I/ I [! s0 {4 }3 c' |
o Test all new patch versions of software prior to release
; V% R' p' E4 M! o: v' s* F t• Assist where needed in application questions.
, n" O& o7 O6 M& c( W0 ^• Check all technical documentation for correctness prior to field distribution.
: i1 p! ~; ~4 ^) L: yo New parts and replacement parts and installation procedures
) f7 r" O) w6 w" w. Mo Translation to Chinese and other languages if needed
8 G$ d9 T4 [+ n. z/ ?4 ~% u1 S• Track and report all warranty failures/ P- }; b3 Y4 [( W
o Make monthly report to Product Manager and 3rd party supplier.
& p w# f/ H$ |# B9 so Recommend remedy to improve product quality and design.2 o5 ^# Q3 x" f; t5 h+ y+ H5 ~4 E0 i
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.* Y( t& x0 f$ y% q$ k9 [- T
o Run field Beta test sites and any new idea testing and make reports
' r" L, R/ |# V/ G6 a! @5 X8 L; io Assist in information gather for any new product idea.
4 m- x" A6 r0 @9 D# z- to Assist in writing and new product specification
1 `8 Y6 l7 D: P5 Y3 }# V. To Point of expert contact for implementation of features/functions.4 a; t. |4 g: R" L
o Act as technical applications expert on development team.
4 n( r9 K5 v2 y& I( D: A, q9 p• Assist in Sales support & training.% v$ C# X2 F- i" f- c* D
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
0 @! ^1 I1 ^) {& Q' u/ p* ]o In rare cases where no other solution exist to travel to customer site to solve technical issues.% U/ h2 D+ b9 f& {$ `- c K& K2 I
Human Resources and Organization7 l. U- R: f1 y* q3 d3 G5 S0 g
• As a member of the DC team, maintain a team spirit at all times.
[8 v4 X, Q+ l& c) D9 h Y• Let customer satisfaction be an influence in every decision you make.. |+ \, k( Z5 B: S6 V
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS; A0 a1 A1 Q5 E
$ A& i. z5 S# ?Educational / Professional Background Technical School Graduate
9 X: }! d& y. c3 J& V2 \4 VProfessional Experience (Years and Field of Activity) ; z8 ^/ m6 `$ j% W2 M
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 z* Z5 ?5 ~& rList of Skills/Qualifications
' j/ m9 S$ |: I+ i j• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.: H: J- ]; m) q) P
• Background knowledge of dispensers and software
]! ~5 O B) a9 k3 W% f• Proficient in software use and writing.
9 H$ ]3 m) @2 ]0 H• Excellent communicator both verbally and in written reports.4 H- @3 t8 }/ J/ l
• Ability to travel worldwide.
* e( g0 d! X6 E* H• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
; E' D# e( Q g3 |8 c* rPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
2 K1 A5 P! d9 k9 V7 z) Q6 t$ uOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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