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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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# n' a: ^/ ]: T/ ?5 |Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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$ m1 y+ a, y- d8 cScope and Purpose of Job3 T! h6 ^; K" s1 B5 U
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 `2 l) ?2 }) |, s3 z3 L2 ]' IMajor Responsibilities and Accountabilities7 z6 ]! P) r1 {. |( k
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues./ G6 w- g) X A# t
• Answering all technical questions concerning mechanical functions and software operations.
4 r' [- Y: M) y% I• Assist with troubleshooting ideas on technical and software problems9 s/ i- l1 [- O7 y
o Test all new patch versions of software prior to release
! ~! T# Z% ]+ O K* C: F• Assist where needed in application questions.# N- q4 r! X/ C" @6 i
• Check all technical documentation for correctness prior to field distribution.. Q# I' i: {. k5 [7 w
o New parts and replacement parts and installation procedures
" {( p$ N/ n" g% l2 bo Translation to Chinese and other languages if needed& ^# S. W: ?7 |' ?) @. {
• Track and report all warranty failures: F* {; y! O: O3 i
o Make monthly report to Product Manager and 3rd party supplier.
' R: R- z% S: V7 Q" S3 A3 p2 Bo Recommend remedy to improve product quality and design.) s9 ~- h; H. S( G* E9 n
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
. e: f6 P% k, [! [6 q3 }o Run field Beta test sites and any new idea testing and make reports
9 w) e2 V$ s+ b# b1 f/ ^( t0 Ho Assist in information gather for any new product idea.( p! s/ t/ ~, l, j* U
o Assist in writing and new product specification0 l/ C' S! M, A7 I2 Y: Q9 i1 O
o Point of expert contact for implementation of features/functions.8 u% {# ^, X2 g7 ~4 E
o Act as technical applications expert on development team.3 H) D3 q' z {% Q& g
• Assist in Sales support & training.7 y% E$ M7 E1 t: C: a2 o9 t
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
. ?) ?; y; j9 qo In rare cases where no other solution exist to travel to customer site to solve technical issues.
, J0 ~$ H: `3 s6 W! h: pHuman Resources and Organization
6 _8 V, n* Z' U7 i1 P g• As a member of the DC team, maintain a team spirit at all times.! Q4 t# I( R; z4 |4 i; T" u
• Let customer satisfaction be an influence in every decision you make.6 r& `+ ]3 S( i- E
• Communicate information efficiently and promptly to your Team and other management.
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( r) q" }6 T, A" `: ]Authority Limits8 Y- t0 G$ ] O8 Z/ |4 E7 r- _# `
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QUALIFICATIONS
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' m1 J, N; h3 G7 F+ H- rEducational / Professional Background Technical School Graduate
2 |; |3 [3 D4 q, k9 o8 W' m3 E' U aProfessional Experience (Years and Field of Activity)
3 S. Z4 Q( h1 L7 }7 g5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers- [- t8 z$ X, \' a$ a
List of Skills/Qualifications ! B& H# m* W: y9 `
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
8 t; C! q5 u. N• Background knowledge of dispensers and software * E1 R3 f" B" r0 f0 b& t: p
• Proficient in software use and writing.
$ [1 J3 {1 Y2 W. H3 ^" ~• Excellent communicator both verbally and in written reports.
! K" x; T8 i. N- N; x% J2 ?• Ability to travel worldwide.* J* u* [& h0 a' C$ ~$ H' Z# t
• Speak Chinese & English very clearly.* T6 H: q1 c4 ]2 Y6 V- Y$ H
7 U0 Q" N9 n; vLanguage Skills Read/Write English & Chinese
* U5 K" I4 H# Z1 r, t2 |Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) m9 b7 m* \( K. w3 }
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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