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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 [3 c: o7 }2 E, q
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011% {, z; J* G4 O. O
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Scope and Purpose of Job+ r/ p( o$ |9 a, M
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
+ }7 |, G2 c: n0 v- S$ t5 ^Major Responsibilities and Accountabilities3 [6 o& |1 k( y ^! ]
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.3 Y' S B% F0 x D( M/ A t
• Answering all technical questions concerning mechanical functions and software operations.+ Z& q' d' t6 {2 W8 \2 I
• Assist with troubleshooting ideas on technical and software problems7 I& P$ H+ X( |7 f& j
o Test all new patch versions of software prior to release2 O; o" K; \. i) Z4 }
• Assist where needed in application questions.
+ |5 q+ l: Y ?3 F7 F' [• Check all technical documentation for correctness prior to field distribution.3 D7 G: h- U T1 m# m6 o2 N4 p
o New parts and replacement parts and installation procedures$ |# t6 G5 ^# S; B
o Translation to Chinese and other languages if needed
) P, G0 V) ^$ x3 B* W• Track and report all warranty failures1 l5 h l5 R! _6 P" e! a# i9 H! F
o Make monthly report to Product Manager and 3rd party supplier.; J) P# P; C" b! a5 Y/ i! {
o Recommend remedy to improve product quality and design.
5 T3 f' \6 [0 i• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
! W4 [* @- d0 ?# U- xo Run field Beta test sites and any new idea testing and make reports2 k& G! b: o6 C, S* w* W, r: f" I
o Assist in information gather for any new product idea.
3 O% P8 f# _4 \9 n' o+ F6 @o Assist in writing and new product specification
2 s# Y# b/ v" h% y* \" M, A. x1 Vo Point of expert contact for implementation of features/functions.# s7 `& d* u( R" G4 `0 ^; v
o Act as technical applications expert on development team.8 F+ T. h0 ^# g O$ @$ Q
• Assist in Sales support & training.
3 }& G) k" C: ^/ \5 v6 v• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
% w1 ]$ N7 a( l1 ~. z, ^6 fo In rare cases where no other solution exist to travel to customer site to solve technical issues./ u! W4 d" Y+ o+ A! x4 X! q
Human Resources and Organization
! X: C7 C6 ^: I• As a member of the DC team, maintain a team spirit at all times.- G/ B" h' M, v! W4 Q* K+ k5 l
• Let customer satisfaction be an influence in every decision you make.
" }4 q: g, w m; c+ I# [$ h+ E; J e• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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6 b" y( k& X& ~; @QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
( X. O; J" l. C9 T8 [Professional Experience (Years and Field of Activity) 2 h. y$ M+ u t! w5 g: N% x
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers( p, W6 T( B+ ^5 S, B7 Q( F
List of Skills/Qualifications
! A0 K' ~, L% b9 w• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
5 S; s ]$ c% ] g1 E- c6 U- L: q• Background knowledge of dispensers and software ) g6 q- A7 g' U3 }5 M* U" K* h0 f
• Proficient in software use and writing.( C% G/ }6 x+ d" s+ Y
• Excellent communicator both verbally and in written reports.# L# p0 E R: D2 @" ^$ {
• Ability to travel worldwide.! i% F0 n, x; }# K+ N0 N& t9 K7 |
• Speak Chinese & English very clearly.7 \5 L4 M# n! y1 e; ]
. O6 P) z$ [! h( sLanguage Skills Read/Write English & Chinese
3 X$ ?6 d: @; W" P& hPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ; E+ R6 B& {* |$ V
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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