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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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6 T7 D( k; Y2 A3 N如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca5 ^0 B+ k. B# B( @
1 }0 W/ `, H0 F6 d. ?Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011& P% S: f; x: U3 W; z3 s3 _: E
- m% W+ i, a, X8 O2 x/ BScope and Purpose of Job
* m3 P' D) o! f8 g3 qEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 q) I: G; e, wMajor Responsibilities and Accountabilities
. h5 |- F: a8 h: c- Q• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
" R. U. J7 n& S( @) K• Answering all technical questions concerning mechanical functions and software operations./ T6 i: W6 o! d$ r& z2 \
• Assist with troubleshooting ideas on technical and software problems
- s. z) P$ X# G n3 o3 W" Ko Test all new patch versions of software prior to release
2 v' X, f& d+ p9 b& M: ~7 u• Assist where needed in application questions.
. J- o0 n, ` O1 ~( I# Y• Check all technical documentation for correctness prior to field distribution." F6 ]4 f4 k m3 E
o New parts and replacement parts and installation procedures; A" `; I) X( F7 ~ _) v
o Translation to Chinese and other languages if needed& b/ |. y6 N% F' ]7 z3 Z
• Track and report all warranty failures7 T8 b* \, G* @' t* o. P
o Make monthly report to Product Manager and 3rd party supplier.+ V$ V+ W t' i. z \
o Recommend remedy to improve product quality and design.8 `& [4 U' M3 N
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development. i+ z7 s, m$ I! N1 W/ r
o Run field Beta test sites and any new idea testing and make reports
. d4 v5 D- X3 n$ d9 m! Po Assist in information gather for any new product idea.
1 |9 O% {' o! F6 ]6 go Assist in writing and new product specification
" @, d; n( W4 B1 t4 Y5 z5 v1 do Point of expert contact for implementation of features/functions.
r. [0 i% k& F' [0 W4 [9 O) io Act as technical applications expert on development team.3 `" k7 d9 S$ q8 q( x, q
• Assist in Sales support & training.8 C$ i' p! w7 r# Q- ^4 S- a
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.$ o y" p h7 X9 E9 \
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
( l6 i( D% B- q6 v0 XHuman Resources and Organization
& m; N4 O& c2 ~) `• As a member of the DC team, maintain a team spirit at all times.' a7 J4 l- h( F# b& a( A+ @2 s5 x
• Let customer satisfaction be an influence in every decision you make.
" a3 {5 o* @. V) C• Communicate information efficiently and promptly to your Team and other management.
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7 g* W4 H& l9 g3 Z( IAuthority Limits
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5 S: e2 J; X9 U& }6 K; Y; [' D# N2 CQUALIFICATIONS
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; }3 d% z$ a( d0 V2 DEducational / Professional Background Technical School Graduate ( `0 \3 @1 `% w0 {" `' U- u0 L
Professional Experience (Years and Field of Activity) % l. @& ]+ J- b" H
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers1 @4 U# T) o4 |
List of Skills/Qualifications
& a* @0 N( u- R6 o7 P• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
- ?& u6 e9 L5 b6 {• Background knowledge of dispensers and software 1 Y3 P/ `; g+ e. M, f
• Proficient in software use and writing.0 \* e9 Y/ \2 x0 H5 H$ C
• Excellent communicator both verbally and in written reports.
. Y4 u. _, r$ v6 w2 M• Ability to travel worldwide.9 ^% I* } r1 b( q& d& d
• Speak Chinese & English very clearly.+ I1 E D5 u; W
7 N1 e6 i2 {$ M6 @0 }9 RLanguage Skills Read/Write English & Chinese ' _5 R$ F0 D: k% W( ]
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) . `8 G* P& V, h. s6 g
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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