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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job: G2 C8 |/ ]( {% L2 K: I9 |2 C7 P* F
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
1 t9 R2 s, y/ v- _Major Responsibilities and Accountabilities! s2 n, ?3 D1 v0 H3 x
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.0 v) M0 ]9 b1 Y% }0 ?
• Answering all technical questions concerning mechanical functions and software operations.' T! B, @" ]9 q; \/ ]
• Assist with troubleshooting ideas on technical and software problems
# H; k* f/ R8 }0 i& Eo Test all new patch versions of software prior to release6 |% J6 Q: X# p5 b2 g
• Assist where needed in application questions.1 K6 z+ m2 R b% v9 t1 P) r
• Check all technical documentation for correctness prior to field distribution.
/ n1 U/ `& m0 S5 D9 Qo New parts and replacement parts and installation procedures7 R [! `" ?( D
o Translation to Chinese and other languages if needed
( T. `" L9 h$ u, U! v+ Y, s" }8 q• Track and report all warranty failures0 j- Z* O, c. J$ Y$ K- e
o Make monthly report to Product Manager and 3rd party supplier.; T5 V& [% D! S6 \+ r' v4 Y; N" J' R
o Recommend remedy to improve product quality and design.
1 g! P5 V9 ]0 q5 k! W: K• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.5 K; o( y% ^; F. l$ `/ I
o Run field Beta test sites and any new idea testing and make reports8 e) V' }- k4 @5 x+ `
o Assist in information gather for any new product idea.
0 q; F/ e) E& `& to Assist in writing and new product specification3 Y! ~# {4 C y- ~$ n4 c5 {" ?( y
o Point of expert contact for implementation of features/functions.
) u. a! F; _) G) c* @4 eo Act as technical applications expert on development team.& L) I+ F2 a! Y* G; ~* K& g
• Assist in Sales support & training./ l1 E3 l) j C/ [+ c
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.1 _# Y. K' l d) g( v2 P
o In rare cases where no other solution exist to travel to customer site to solve technical issues. G, q: W8 b5 q% v
Human Resources and Organization A5 h _7 a6 S
• As a member of the DC team, maintain a team spirit at all times.! ~( Q+ k+ e0 Y" J: x' s9 W
• Let customer satisfaction be an influence in every decision you make.! B I$ [# l6 j& }2 Q
• Communicate information efficiently and promptly to your Team and other management.& |* j5 I8 U( D ~
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) Z+ ^/ f+ {9 x) mAuthority Limits* R* ]6 B2 u+ i4 v" B
1 x, a: F% j- H, IQUALIFICATIONS
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7 k/ y* X' f' D: M& S' R. N4 OEducational / Professional Background Technical School Graduate 9 K8 |' k! ], j
Professional Experience (Years and Field of Activity)
% g4 i- a3 X4 s- I6 ~/ W. b5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers5 ?$ W+ ?" d! Z% w, x
List of Skills/Qualifications 5 J* S: J2 ^! }# V: X+ O
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
# O& ?# z* C+ b- t! |, h8 J# A• Background knowledge of dispensers and software
( j* Q. k" e5 B+ v% b; @; V• Proficient in software use and writing.3 }4 q |! W C% [% L% }
• Excellent communicator both verbally and in written reports.: B7 }4 K+ Q2 A
• Ability to travel worldwide.
$ I3 t$ \9 d: W* j: I3 l. x• Speak Chinese & English very clearly.
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9 p; K5 L' _& v, {2 [2 ULanguage Skills Read/Write English & Chinese
7 J' w1 Q& C- F, w+ s7 YPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) & L# y6 G$ r4 y& d/ {8 X
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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