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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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' f! G4 M0 \4 b/ P: b# L如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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. p, D4 B" X" e2 X5 T0 x3 IJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
: p2 s( Q2 v/ b' g" [& rEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment." \$ U" d) q* m6 H- S
Major Responsibilities and Accountabilities7 p u% V5 J, j
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
" z' k( q! m* r N! h1 N• Answering all technical questions concerning mechanical functions and software operations.; }3 N1 ^1 M9 y. Z7 W4 `4 B6 H
• Assist with troubleshooting ideas on technical and software problems0 j; v; ?0 m; O# Y+ t* e" E5 A7 \
o Test all new patch versions of software prior to release8 I5 H3 @) A/ C0 Y4 h, j7 t
• Assist where needed in application questions.3 d8 n6 E6 h3 n A6 v
• Check all technical documentation for correctness prior to field distribution.
, i- C( d; H E% K/ [o New parts and replacement parts and installation procedures5 L2 S: z" p2 ?: ^/ N
o Translation to Chinese and other languages if needed7 g3 |- Y: i4 z. l% K; j% C
• Track and report all warranty failures
8 z1 j+ t, V" |! Yo Make monthly report to Product Manager and 3rd party supplier.* M, u- j1 w0 l/ b0 b
o Recommend remedy to improve product quality and design.0 U+ [( C- s- t! m j, ]9 H- T4 Y& O
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
# c0 m( O. d5 c3 @& H( e8 ~; A5 Oo Run field Beta test sites and any new idea testing and make reports
9 l* n7 \ ]; J1 Y0 k6 B3 t0 ~o Assist in information gather for any new product idea.' g. b2 {5 k+ U; g& f- ]& R" i5 N$ O% B' R
o Assist in writing and new product specification
" n2 V8 A$ O- Z4 j9 W; z) u/ Q* A0 go Point of expert contact for implementation of features/functions.
( |- Y0 L1 c d- A/ n. Do Act as technical applications expert on development team.
/ O! I1 m3 \9 x% Y/ ^• Assist in Sales support & training.
0 M! w) T& X# Y& i2 ] c! k• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools. Z+ p5 T6 C5 C, a
o In rare cases where no other solution exist to travel to customer site to solve technical issues.2 e, S j0 Y( |+ r5 w7 m
Human Resources and Organization
7 p' g$ P& a& O9 ^" V+ B• As a member of the DC team, maintain a team spirit at all times.* h7 T- h2 g3 m
• Let customer satisfaction be an influence in every decision you make., \, U/ H" R8 a3 n/ t" d# W+ n8 f* R
• Communicate information efficiently and promptly to your Team and other management.
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. e8 b. A* u; m; ?6 O# bAuthority Limits
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QUALIFICATIONS# x8 @/ ^% A( J% P# ]; ^
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Educational / Professional Background Technical School Graduate ! c4 @0 S c7 M s! o& H1 W
Professional Experience (Years and Field of Activity) C1 y* w* Q' A; q$ h! }
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers; J1 w0 {& k3 D
List of Skills/Qualifications * |3 c" o5 z ^% J8 ]" `" o( r% e' F
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.$ B5 I; E& ~) o* m4 X& [- V
• Background knowledge of dispensers and software
, u0 r! F0 @/ l8 ^! H• Proficient in software use and writing.- s/ }0 t t9 r- w% a
• Excellent communicator both verbally and in written reports.
/ Q# Q) G/ e; k* x4 ~• Ability to travel worldwide.. g f/ r+ }/ P# A! n' Z
• Speak Chinese & English very clearly.
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9 n5 T0 ?' }' z+ hLanguage Skills Read/Write English & Chinese 4 b* s$ `" |. A: X) B
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
& m# |! | U8 B" ?- r$ vOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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狗仔卡
发表于 2011-11-3 21:29
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