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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca: y2 {5 \, @7 H$ w" T5 n) f7 g( C
$ ^, y/ P& z6 X# k2 Q5 nJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011- O& N: ~* {/ m3 U
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Scope and Purpose of Job, c& m! s5 ~6 R; b
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
5 A- U% F: X5 ]; hMajor Responsibilities and Accountabilities
* d' R1 G- R3 _7 ^# j3 O9 N9 t• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.& r" M( J$ h& U. Z H: F; D* m/ w
• Answering all technical questions concerning mechanical functions and software operations.
/ v8 _; T" U: E9 |" e `, @, O1 x; O• Assist with troubleshooting ideas on technical and software problems4 i2 f$ z f+ U# F8 ?7 {$ M" Q
o Test all new patch versions of software prior to release" x# k3 T, Z* K7 h) Y8 @+ p
• Assist where needed in application questions.
. M5 z" ~5 d! h: w$ }, j• Check all technical documentation for correctness prior to field distribution.7 t- N' K) v7 N' g3 d: H
o New parts and replacement parts and installation procedures
+ r0 o3 i: k) e3 m6 X' d1 G( Uo Translation to Chinese and other languages if needed. G$ K6 q( J4 A8 A
• Track and report all warranty failures
; M. U2 e, x7 A/ V7 Uo Make monthly report to Product Manager and 3rd party supplier.
8 Z# n" ^$ E* Jo Recommend remedy to improve product quality and design. S; f! K! c: Z7 K4 K
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.' _9 R @4 K R' I! H
o Run field Beta test sites and any new idea testing and make reports
7 [; j: r. i: w8 r: ^# G! t, oo Assist in information gather for any new product idea.
( O: F1 \) V# w N2 s, R& ~o Assist in writing and new product specification
5 r/ ^* ?) {! O2 O$ _o Point of expert contact for implementation of features/functions.
0 `6 W. ^5 @& fo Act as technical applications expert on development team.+ b4 b5 j5 p6 P) T! x* |
• Assist in Sales support & training.
$ T% I3 C# N9 j# G* r" y- G• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools. t$ l) \8 @ Q8 Y6 e2 D
o In rare cases where no other solution exist to travel to customer site to solve technical issues., r7 r' Z9 J/ J) [' R( J* o& c
Human Resources and Organization" ~# y( _$ R, H5 T8 x
• As a member of the DC team, maintain a team spirit at all times.
, m4 y. Z7 B( F6 f% h4 \# e7 }! e• Let customer satisfaction be an influence in every decision you make.! T) n8 D/ \+ v/ S J' N8 X
• Communicate information efficiently and promptly to your Team and other management.
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/ Y9 c9 t- k+ W5 [! h; s6 xAuthority Limits
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QUALIFICATIONS6 u2 U) B: Y+ Z; a* t" z3 d
5 R+ A, x' p( qEducational / Professional Background Technical School Graduate : s, l- P4 I" m: K
Professional Experience (Years and Field of Activity)
- U* ]: \- M+ _* X" |- ^8 k# h# f- B5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 a9 M( g. d2 qList of Skills/Qualifications 2 w& }' F A5 A
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.) q) t4 R" \! l; E# F# v) B
• Background knowledge of dispensers and software
2 t. ?9 s% ~: |0 p' R! r% ^7 b8 x• Proficient in software use and writing.
# ?6 b& U: y, j: Q• Excellent communicator both verbally and in written reports.
5 M4 Y d9 ^& j" o5 _( c• Ability to travel worldwide.
/ |/ }$ ~- e1 M [. ]+ k• Speak Chinese & English very clearly.) r7 S6 m4 c. E1 M% \" I
- G1 e6 s& ?2 f4 v6 _+ J+ eLanguage Skills Read/Write English & Chinese
P) v& U) ]1 p; m( RPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
: `. S0 ^) _, ]2 xOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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