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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca/ R$ F9 B1 G) r& a. O" K
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20110 J# J% a2 @, X+ [$ \$ a
( l0 B- M$ Q7 c0 k& kScope and Purpose of Job" { @* q$ q% i" J
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
- H8 ]$ C* Y v6 t; U; l, K" RMajor Responsibilities and Accountabilities
, L. b5 \7 n9 S+ _• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.5 t0 h5 b0 c$ h* {6 d, z# ?
• Answering all technical questions concerning mechanical functions and software operations.2 L4 n/ O8 L# p) a1 p3 r X7 E
• Assist with troubleshooting ideas on technical and software problems
9 F! |5 c! l" go Test all new patch versions of software prior to release/ \( ^! f! l. V% H5 Q9 f ] l9 ]
• Assist where needed in application questions.+ U: E5 T; d0 Q9 ?' M: {
• Check all technical documentation for correctness prior to field distribution.% @. o9 O- r6 s1 K. s! N
o New parts and replacement parts and installation procedures
7 ]. K( }% Z. Jo Translation to Chinese and other languages if needed
' l. H6 I5 q2 |• Track and report all warranty failures
$ }6 \; Q Z) Xo Make monthly report to Product Manager and 3rd party supplier.' L/ T: C u3 I( ~; i: B" i& j
o Recommend remedy to improve product quality and design." O" X( Y0 i% p3 D' ~0 v" k
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
& ]# c( T: y% v1 h/ I9 @, @7 so Run field Beta test sites and any new idea testing and make reports$ R/ N7 v0 K- h% Z2 I5 G! g! t
o Assist in information gather for any new product idea.
A- X! X' ~* L% b1 j) V! _- {, P% vo Assist in writing and new product specification
1 f( O5 n* ~- M! Xo Point of expert contact for implementation of features/functions.( w" D/ N2 ~$ G" C9 M2 @6 c9 b: G
o Act as technical applications expert on development team.4 Z9 n0 ?4 [$ E3 N" E s
• Assist in Sales support & training.+ d8 O2 I4 @, m
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.8 m/ P$ r# O2 s+ D9 f' Z" ?: B/ o2 [
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
% [; w* W: j1 q' r) B( G$ l! U# PHuman Resources and Organization' Q& T5 h0 F& d ]6 W+ i
• As a member of the DC team, maintain a team spirit at all times.1 j5 x4 F5 c3 i3 Y" p: l
• Let customer satisfaction be an influence in every decision you make.
+ [5 p4 ?; C" K0 d• Communicate information efficiently and promptly to your Team and other management., _" R3 H' o- }) ^" Y& A
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& |2 N/ @* k; }# EAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
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5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
6 g: ], e5 S4 |9 F& `2 WList of Skills/Qualifications % r8 d# ?: |5 G" j1 K) _8 o% t! f
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes./ M8 Q" t/ u7 I+ [
• Background knowledge of dispensers and software ) m% q* Z+ k- X4 ]
• Proficient in software use and writing.3 t$ e/ T) P6 A& F. S2 M2 U- y4 S u
• Excellent communicator both verbally and in written reports., u: z4 `, g" z/ k* {" l: ` N
• Ability to travel worldwide." y0 H5 h6 G3 A' ]7 v
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese ) _! \2 }! E3 U/ [" |& Y
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
, e9 f* p& I! A% X9 s jOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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