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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca( u1 e/ R; n; T, u
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
3 c: F. s; A6 zEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
$ m' }1 a0 p# D9 p* TMajor Responsibilities and Accountabilities
. Y y# g; r- N J• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
. Y4 j7 ]7 F; }- s ]0 ]• Answering all technical questions concerning mechanical functions and software operations.
. v5 K5 u0 N& G: ?3 O5 [8 e• Assist with troubleshooting ideas on technical and software problems& i# V+ y+ b! u5 u! O; n, Q
o Test all new patch versions of software prior to release
' r' g3 |2 n" y7 Q, g• Assist where needed in application questions.
( Q* p+ ~; \8 s, g: E i• Check all technical documentation for correctness prior to field distribution.9 [( |8 a) D- | I. g6 j1 c
o New parts and replacement parts and installation procedures
( u2 ^4 w p8 Bo Translation to Chinese and other languages if needed* J- X8 ?& E) g6 r& A, f+ j
• Track and report all warranty failures
% Q+ v3 @% q: w' o% z* x/ o3 Ho Make monthly report to Product Manager and 3rd party supplier.
7 U7 }+ L- s2 Q) w4 po Recommend remedy to improve product quality and design.
! i" ]8 D2 h4 |! ]+ q- G• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
: j, o5 K( u7 Uo Run field Beta test sites and any new idea testing and make reports
, r6 t5 c/ i. e- q- eo Assist in information gather for any new product idea.
$ p* K$ }. c% W1 R6 l f1 _o Assist in writing and new product specification( `( `$ I/ e( C2 P
o Point of expert contact for implementation of features/functions.
1 s* A' @3 L l: o+ ho Act as technical applications expert on development team. s, b# M5 b7 H
• Assist in Sales support & training.) ^. f9 u" ^7 |' Z4 y5 w, g
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.5 ?+ N: r G4 k5 g# B
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
8 N" y3 e6 F4 H4 WHuman Resources and Organization' w- D& v( N d2 I) h3 }# b, G
• As a member of the DC team, maintain a team spirit at all times.
3 V; q' e3 {6 r1 c• Let customer satisfaction be an influence in every decision you make.
* s% \9 E* H4 i4 F4 o• Communicate information efficiently and promptly to your Team and other management.
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/ X% ^$ Y2 M! s2 {Authority Limits* u. f, e3 v1 e% H
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QUALIFICATIONS5 N" W" s" |/ D& \- f* F
; I/ }* w/ G4 y' JEducational / Professional Background Technical School Graduate % N1 w% m% i# D; N
Professional Experience (Years and Field of Activity)
& u+ i; Q9 G# {9 A6 t5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers% C9 S' I$ F( O8 C
List of Skills/Qualifications
. }' L2 U6 O9 k7 A2 k1 H• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.* v) K( M8 F3 n$ |& c! ?
• Background knowledge of dispensers and software / h3 Y- Q8 T+ N* A6 ^2 y
• Proficient in software use and writing.. Y: V" S. J; n+ u$ ?
• Excellent communicator both verbally and in written reports.
/ F# u3 o3 w' G$ E- H. E• Ability to travel worldwide.
$ i3 @ r! }- w; `. V; q+ A3 a• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
6 @0 q4 p; h) qPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
6 h$ h. e d: V' e; Y& IOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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