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本帖最后由 竹声 于 2011-11-3 22:30 编辑 " ]( h$ F- C% [
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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! S8 w" m3 q# U7 X" AJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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3 B6 f1 E! U# e) q5 mScope and Purpose of Job! o; I9 z/ I" Q' F
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
3 ^. R+ \8 W* B9 pMajor Responsibilities and Accountabilities- H" P% X; a$ m0 r$ O
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
: O+ y) U8 r6 p• Answering all technical questions concerning mechanical functions and software operations.
6 @3 J7 S8 Y: m( V• Assist with troubleshooting ideas on technical and software problems4 f [7 x. F$ Q/ S0 x: r
o Test all new patch versions of software prior to release) _$ f' T/ D( @: s. m, u( \! @# z
• Assist where needed in application questions.. M4 p* ?- C# ~7 u" x
• Check all technical documentation for correctness prior to field distribution.% {1 x6 q- x. i J
o New parts and replacement parts and installation procedures- ]% t8 @4 _8 \
o Translation to Chinese and other languages if needed
( r' ~0 X; P) n: v- H• Track and report all warranty failures
4 `$ F3 m* K) i: f3 T4 u7 s7 Qo Make monthly report to Product Manager and 3rd party supplier.
3 P* Z" t' |* v( Yo Recommend remedy to improve product quality and design.4 ~, j {3 l9 j) h: c
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.' |( v5 K; B$ V
o Run field Beta test sites and any new idea testing and make reports! g6 Y0 O, V$ F1 z) m0 r
o Assist in information gather for any new product idea.
9 U5 f7 R) M7 P% @* v U0 j' co Assist in writing and new product specification
* z+ u( }+ T$ [; |o Point of expert contact for implementation of features/functions.& W% l4 S$ J7 x% ]0 K! G8 ~$ D
o Act as technical applications expert on development team., ]2 h# j$ }7 k, N) ?9 c: \
• Assist in Sales support & training.
6 v4 o0 F' ?+ s$ f• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.6 n2 G3 K5 ~7 G8 X! Y
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
% v- `. z& T1 e9 [+ b1 n2 lHuman Resources and Organization* G1 j3 @2 U; y7 v, ?; i7 @
• As a member of the DC team, maintain a team spirit at all times.6 A3 i! H2 l, z
• Let customer satisfaction be an influence in every decision you make./ y" R+ _3 C) j) W# ` X
• Communicate information efficiently and promptly to your Team and other management.1 ]! o/ S( L# l* T# L% A% E
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$ ]1 L4 V' @+ _# a6 SAuthority Limits$ y, X: c! F* ^+ @5 G& j' |0 I
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QUALIFICATIONS, S# a/ G0 I7 z% @2 d: u
3 R4 g+ i! ~: P5 tEducational / Professional Background Technical School Graduate
0 d; T# E5 ~' W$ h/ t. n. D; R7 ~, _Professional Experience (Years and Field of Activity)
: a3 ?, j2 _- W8 ^: K! I5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers3 [2 B6 P& N, W$ ]
List of Skills/Qualifications 3 W9 `5 Y, Y- t* O
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
0 K9 {& @+ w# z• Background knowledge of dispensers and software
4 L8 }5 |2 ^4 [' n9 |• Proficient in software use and writing.) R( f9 f! N% Y5 G; q3 a) W
• Excellent communicator both verbally and in written reports./ J) e" _; ~ G
• Ability to travel worldwide.
! S' x5 V1 T' h) j• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
/ H# O2 p, H2 X6 JPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 5 ], |; L! e* Z: S1 X }" `0 N# \, l% K
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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