苏州德资招聘技术经理

竹声

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) H. k: W  g7 L5 }, s; m4 p6 a如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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, C' X& Z* y& ?Scope and Purpose of Job
) e# c( J. ?( m6 n, p) I) LEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
6 E% q4 a, \$ g: K& YMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
' p9 Y' f9 ]0 w* M3 }. U•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
" t! k1 ~( M$ w% h' g# C5 g•        Check all technical documentation for correctness prior to field distribution.
o        New parts and replacement parts and installation procedures
o        Translation to Chinese and other languages if needed
  ^, [, o! s( Q, g5 Q( a# }•        Track and report all warranty failures
0 R) R' H+ Q: d. c) _3 c5 io        Make monthly report to Product Manager and 3rd party supplier.
. m2 V$ u; n- y% Zo        Recommend remedy to improve product quality and design.
: D# N, }' P* E7 w! q•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
7 z8 u' `* B6 [# [o        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
! ~9 u4 \- Z8 Z$ s•        Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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, a. t1 T# ]5 I% U8 W! B/ lQUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
  x4 R  ^) f, ^5 h9 E  b' JProfessional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
. ]1 D% i: h/ Q0 }( K' bList of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
4 X+ M; p% e9 `( Y•        Background knowledge of dispensers and software
( C! ~, j& {+ W% K  W•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
  G  t' E, {/ Y- w•        Ability to travel worldwide.
3 o3 K$ T0 M9 A2 u•        Speak Chinese & English very clearly.
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1 g  O' D6 i) a* b" W0 I. ~Language Skills        Read/Write English & Chinese       
* F3 H' k; |2 ]  m2 aPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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