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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca; b2 I9 `( V& a& Q
7 B5 f, c7 _6 O4 ?: tJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job( B y( ~4 F$ K2 A, y, c ?
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
8 {/ l! |- p2 ~- {: Y- uMajor Responsibilities and Accountabilities# `# v4 s' \0 L8 s8 N
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
6 [' S$ `5 S, W+ {- R• Answering all technical questions concerning mechanical functions and software operations.1 A) D/ f. {1 n3 j3 a* c
• Assist with troubleshooting ideas on technical and software problems* w8 g7 q. X% f- x* x
o Test all new patch versions of software prior to release! ?) w( X" Q0 g+ o' M) n
• Assist where needed in application questions.
% d3 U3 d0 ~- N2 E. \- ~• Check all technical documentation for correctness prior to field distribution.
- z5 m0 V0 ]/ S$ Fo New parts and replacement parts and installation procedures, O S0 N: Y0 f# h E. y
o Translation to Chinese and other languages if needed4 _$ A5 x! ]. g: n! x' Y
• Track and report all warranty failures0 f8 M! r, q0 w. }% B
o Make monthly report to Product Manager and 3rd party supplier.
4 v5 p5 O% [8 G ?' Ko Recommend remedy to improve product quality and design.
6 k4 z, F. r% B, ?- I9 Q0 p% p• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.8 w5 ^0 m4 f- z D: t' l6 F, B
o Run field Beta test sites and any new idea testing and make reports9 ?4 q! k! v B5 N2 D9 C; ~
o Assist in information gather for any new product idea.
0 W" }0 `& `" H8 ^+ r8 M! to Assist in writing and new product specification
?$ R* K' Q- z% s3 oo Point of expert contact for implementation of features/functions.
1 r- K# I% ^) `9 A5 w' eo Act as technical applications expert on development team.. L* i8 m6 W, D! N# q
• Assist in Sales support & training.$ U* q' k' P2 u, Y) _6 {' _
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.6 C% M# D$ O4 E: M
o In rare cases where no other solution exist to travel to customer site to solve technical issues.# a3 P3 U* Y( n4 {8 [% K
Human Resources and Organization a$ ^: J( f5 u
• As a member of the DC team, maintain a team spirit at all times.
8 q# o4 K0 s' \3 ^• Let customer satisfaction be an influence in every decision you make., Y: ~3 _: ?% X/ f. t
• Communicate information efficiently and promptly to your Team and other management.9 Y# P% m1 ~- }' O+ D
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$ r; T' }' z% V. q) lAuthority Limits
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) o' L9 ]+ Q9 T) MQUALIFICATIONS; d* t- c }0 z, h* ?
6 P( E( ~! U* F) h$ u% [' JEducational / Professional Background Technical School Graduate # R5 F& w, n- {& i: S" F4 ]
Professional Experience (Years and Field of Activity) % ^/ Q& L, q$ h% V& {7 ^+ L& O6 y
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers) `) N5 ^9 w( y
List of Skills/Qualifications . Z" y$ E5 V% R
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.& M1 a% {( q# Y0 h3 N+ p
• Background knowledge of dispensers and software 3 Q% D0 `! O e! U
• Proficient in software use and writing.+ p% B/ P2 F* b: ]2 ?+ _( W
• Excellent communicator both verbally and in written reports.9 l: `% n5 U0 |( B0 R* C
• Ability to travel worldwide.$ B0 ~: l. \( i$ j# h
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese ( |$ u7 l4 C! V9 r3 N
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 X! B& {8 Q% E2 v8 Z. X3 tOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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