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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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+ l }$ i: j6 `2 |: mJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job+ z2 |9 r9 ~7 h* T& ?, Z
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
8 a/ m( i, c6 N1 [+ u- |4 O6 G3 bMajor Responsibilities and Accountabilities- G# A* @% [( B
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
; _& J! Z0 w5 v o8 R s# L• Answering all technical questions concerning mechanical functions and software operations.
/ s6 ?, T4 v9 I# F% G* _• Assist with troubleshooting ideas on technical and software problems# U: c2 S9 Y3 ?6 ~
o Test all new patch versions of software prior to release
# k$ n4 l# z. O• Assist where needed in application questions.
* |. R- w! P, q3 w8 V• Check all technical documentation for correctness prior to field distribution.4 d( U: v8 W2 U w
o New parts and replacement parts and installation procedures
6 ]8 m0 {1 t2 _8 Xo Translation to Chinese and other languages if needed
, ~' s* M* M2 S9 P• Track and report all warranty failures5 W6 J( |* T' j
o Make monthly report to Product Manager and 3rd party supplier.! z( J x3 ^9 j5 C9 y+ n7 f; b
o Recommend remedy to improve product quality and design.& w# B, K# v% s) I' u
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.0 @9 K$ D$ x+ @9 b9 c
o Run field Beta test sites and any new idea testing and make reports
: l# `$ B; v4 {" I' so Assist in information gather for any new product idea.8 V# o/ u. p' f) l
o Assist in writing and new product specification
! z: S: O( l5 J# L" B8 F Lo Point of expert contact for implementation of features/functions.
/ Y! u/ ?/ {+ l1 So Act as technical applications expert on development team.( e1 Q4 l6 Q$ ^9 O
• Assist in Sales support & training.+ @! O' \3 ] [
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
) A; B" ^) N, \: M4 do In rare cases where no other solution exist to travel to customer site to solve technical issues.# l9 r( R& ^* a
Human Resources and Organization
& @- n: z! M1 {$ z• As a member of the DC team, maintain a team spirit at all times.1 E8 l) Q Y& b% e$ D( t
• Let customer satisfaction be an influence in every decision you make.3 W" X& m5 ~, p6 _
• Communicate information efficiently and promptly to your Team and other management.
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' M& C7 {8 V, f/ u5 C: M1 i4 g' iAuthority Limits
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) H n7 M& F! r5 h: ~ F, WQUALIFICATIONS, n$ u( f( k2 A8 z& x4 C! e0 l
( n4 q! M) u' g9 u' `Educational / Professional Background Technical School Graduate $ O& ]5 p5 n4 x3 v. S* a
Professional Experience (Years and Field of Activity) 5 S3 l1 ^% y) u& G4 u
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers8 G. o# A4 ^" |# I% M. t' p p. n
List of Skills/Qualifications : ]3 Y. n0 t1 B& {3 l( h" n
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.* I/ ~" e0 I" d1 Q8 O
• Background knowledge of dispensers and software ( h8 C; a3 H8 L$ a7 z, l) l+ O
• Proficient in software use and writing.
* j# J( ^9 O% S4 D1 q% B• Excellent communicator both verbally and in written reports.; j5 ~6 L( m+ A* Z
• Ability to travel worldwide.
. e0 N* I7 j+ L) g• Speak Chinese & English very clearly.
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3 c+ o e$ ~2 Z4 z) m' bLanguage Skills Read/Write English & Chinese
2 S9 s- f* W! p, o% i1 C( UPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 }9 L3 n! c) w T/ K/ b+ dOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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