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本帖最后由 竹声 于 2011-11-3 22:30 编辑 # k$ j+ A! P8 y. ]2 b9 v$ D
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011' a4 f) S: {4 T9 p( E/ t+ f7 L2 a
( Y& Q# O% E1 X$ |( e2 NScope and Purpose of Job5 o% R, |3 M2 a9 I
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.* o& C" D: |" c" R
Major Responsibilities and Accountabilities
$ I. H& \: h) h; z! Q• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
$ k2 q( ]8 _" X+ a0 }0 P# a• Answering all technical questions concerning mechanical functions and software operations.7 ]7 ?6 Q8 |2 T( q6 g2 F* h& |
• Assist with troubleshooting ideas on technical and software problems6 d1 V" S% K( K2 I
o Test all new patch versions of software prior to release" q7 I* J0 C$ K/ L0 }
• Assist where needed in application questions.+ w8 R3 l5 D: d& S
• Check all technical documentation for correctness prior to field distribution.5 B" d1 \( z; B2 U, ^: N
o New parts and replacement parts and installation procedures- f( Q) ^ O5 {4 _5 c, R
o Translation to Chinese and other languages if needed
# r! U, p6 N8 j; I& Z• Track and report all warranty failures
5 {$ |4 W. Q# E% Fo Make monthly report to Product Manager and 3rd party supplier.6 j" Y; R1 Q( c' B _* _1 f2 m3 }# y
o Recommend remedy to improve product quality and design.
) s0 C& T, x* S: @+ c• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.! M1 X+ x' D0 R) ^
o Run field Beta test sites and any new idea testing and make reports$ H( l" c9 ?/ P: |% H2 t
o Assist in information gather for any new product idea.$ A0 C+ k7 ]/ D1 d" w0 p% b$ z
o Assist in writing and new product specification$ V6 f$ O; o Z! K% `3 R* p" ~6 @
o Point of expert contact for implementation of features/functions.9 u% y: O0 M# {& Z
o Act as technical applications expert on development team.
( b- N* e6 W" X3 M• Assist in Sales support & training.
5 I( [! l+ v* l" m4 K$ c• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
' i8 _: e7 ]' |1 go In rare cases where no other solution exist to travel to customer site to solve technical issues.
1 u* H* m( R1 y9 v& K( s! u$ t7 vHuman Resources and Organization
0 H! F: w, o7 c! U E# t) V• As a member of the DC team, maintain a team spirit at all times.1 i! \; P3 z( H
• Let customer satisfaction be an influence in every decision you make.% |* ~0 I: ]7 t! a% B
• Communicate information efficiently and promptly to your Team and other management.
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" f. i" ]' y o; a9 \Authority Limits
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QUALIFICATIONS; ~3 H( g- U4 G$ c* ^
. ]. E% y# S1 x @' |Educational / Professional Background Technical School Graduate
' B) g- w+ r4 E& H, q9 Q' |6 }Professional Experience (Years and Field of Activity)
C1 I: J) Z- C5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
! z) Y$ Y, m; G$ b0 x" q) JList of Skills/Qualifications " N X6 H$ @ e+ n5 D
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.4 ^8 D' ]# l& U7 L3 S5 X
• Background knowledge of dispensers and software 9 t( N" @) X1 i0 I! B6 E
• Proficient in software use and writing.
3 t, V ]3 p7 H2 ^- Z8 \• Excellent communicator both verbally and in written reports./ R# S1 ?( }% b' e$ M, p2 k
• Ability to travel worldwide.9 V0 b) B T# b0 ^
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese + x$ m+ a3 L" f0 s' }$ E+ @
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) + `- F/ Q0 {( D5 T
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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