苏州德资招聘技术经理

竹声

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. u. m5 g) f9 ?2 r5 MJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

7 f$ ]& \: \, S* R2 U( L, OScope and Purpose of Job
3 ?6 _" h! l& B3 g. y  n* YEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
  e$ O9 e0 ]1 BMajor Responsibilities and Accountabilities
  B, x7 F) ^( H% R•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
6 A. w7 J% a! w8 ?# `•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
( @7 o4 y& N/ o% u1 Po        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
9 A. S8 R/ Q# m* h•        Check all technical documentation for correctness prior to field distribution.
) Q* g) z8 t) x9 m  L0 io        New parts and replacement parts and installation procedures
- t- `3 G+ A; H' d) |1 Go        Translation to Chinese and other languages if needed
7 ?& ]& Z  d' p8 n8 _; U•        Track and report all warranty failures
. m/ q9 x9 r$ ko        Make monthly report to Product Manager and 3rd party supplier.
9 f% k* C7 _) M" I. @  oo        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
' [: X1 G( [* Q0 s7 uo        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
( ], }/ U6 i+ c/ F3 Ro        Act as technical applications expert on development team.
•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
, g4 Q4 O9 @. Zo        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
4 R: J" O% z0 j' P# @/ f•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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8 x, }" R8 g9 e/ J! W' J5 nQUALIFICATIONS
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% a, u0 Q2 u/ x7 h1 }" l2 y; dEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
* N, A5 x) b. Y  p9 S- z5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
7 j2 J4 R" K4 v% |5 p* d7 x•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
/ G1 B% F9 ^$ g- s) _/ {  K$ H6 y•        Proficient in software use and writing.
) V9 L& I. I, L; Z4 T% ?1 V2 z•        Excellent communicator both verbally and in written reports.
% S. ]/ k. x$ t: K/ h•        Ability to travel worldwide.
1 s0 v; R5 B" D  X/ D) u1 z•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
8 Q  C5 n! d4 |Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
( @: k$ P# z1 ROrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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