 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑
% g& `2 u) P4 n2 D
. r: ~- j9 D$ ~# r3 o7 W, E) Q如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca2 V* ` I8 E) P1 u+ W
7 u8 P, R9 v% |' E/ S0 D. e
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20115 m& k: H) B; w+ J! P6 ]& U
. j! y+ }. p6 u5 q2 a e; xScope and Purpose of Job4 e& m; a" f' x; U# E- S$ h3 k
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
' l" k$ p9 s N" }Major Responsibilities and Accountabilities4 M' {5 i" m" y
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
9 @9 m% e' x) c, t; t• Answering all technical questions concerning mechanical functions and software operations.
: K, M% d0 \2 x3 t* n1 h, j• Assist with troubleshooting ideas on technical and software problems9 L+ {$ J* r0 A" w6 n0 h
o Test all new patch versions of software prior to release- {5 W% n s; H' h) `* t$ ~
• Assist where needed in application questions.
4 u5 m2 I9 o( a! _3 u& P• Check all technical documentation for correctness prior to field distribution.
: l& ]8 Q$ D ?o New parts and replacement parts and installation procedures
- q1 [0 m$ [+ l2 b$ a0 R9 W8 x% a. D6 qo Translation to Chinese and other languages if needed# v) u# q0 p. y* U }4 Z
• Track and report all warranty failures; M% M4 j9 u! E9 b7 K' | d& i
o Make monthly report to Product Manager and 3rd party supplier.
+ {0 ~# f" B. O7 q' X) y; r7 Lo Recommend remedy to improve product quality and design.4 ?6 ~6 u) j' n3 N% j
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.0 B. G5 w2 o- J. I6 g
o Run field Beta test sites and any new idea testing and make reports8 D0 ~& _$ l) J z9 l; n
o Assist in information gather for any new product idea.
+ p$ f( ~* J% l# s) r G; q1 Wo Assist in writing and new product specification1 V& v6 W0 y T; C/ G9 t
o Point of expert contact for implementation of features/functions.. e+ e% O1 T3 x; n& D, b
o Act as technical applications expert on development team.8 U7 c% n* @+ k. B7 _- {
• Assist in Sales support & training.3 E& s0 r1 k4 J2 z
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
% N; u' ? P$ Lo In rare cases where no other solution exist to travel to customer site to solve technical issues.
( ?2 X1 ? q% G$ d1 F- QHuman Resources and Organization
! H5 g5 w0 k" N# T! a6 B a• As a member of the DC team, maintain a team spirit at all times.
4 w# Z9 z, z5 i( J• Let customer satisfaction be an influence in every decision you make.1 o0 p* k+ N0 L
• Communicate information efficiently and promptly to your Team and other management.
6 r/ {& W6 `# p$ y# }0 g+ q6 c5 l% A- F G& Z
! x5 |7 \. q9 O2 VAuthority Limits1 d- M; F4 G% z7 Z0 Y
& ~. m9 p7 m! Y4 u0 P. LQUALIFICATIONS
/ m+ I' j& d3 L( ? }0 l% V2 z; c
Educational / Professional Background Technical School Graduate ! |; A$ q& R6 d. f& ]" c% l+ R
Professional Experience (Years and Field of Activity)
. h& m7 }* b4 r! k- ~, N: s5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
6 \3 [" ~1 K+ h. dList of Skills/Qualifications ! W p1 P# k' |) o$ W
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
! m2 [; Y2 x* l( g/ U• Background knowledge of dispensers and software & _5 m) e1 r5 u1 e. C
• Proficient in software use and writing.
# N( f7 b" r/ @: k8 K" I& ?• Excellent communicator both verbally and in written reports.
1 [6 M% H" P5 O& ^5 a2 U• Ability to travel worldwide.
) U* }; T; F6 ~) H6 ?9 c/ o• Speak Chinese & English very clearly.6 B: |1 }* [5 I8 m0 a
3 V9 c$ K" N. R2 c2 ^8 G4 h+ e8 LLanguage Skills Read/Write English & Chinese 5 L: n2 A- u4 k
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 j: W6 N3 @ Q0 u- d( gOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|