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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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% z3 x7 q" ^. H C% n2 q如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca* ~3 C2 q/ K/ T# a. t
2 o% V4 h" q7 v# _Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011$ T* w0 X1 B" z
* T7 F+ f# m `) \7 ?' tScope and Purpose of Job3 C4 d! E& g, m+ I
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.0 z1 k8 a+ e# u) ^
Major Responsibilities and Accountabilities( v5 H2 k* k3 ], `1 e' b1 F
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.8 E% ^( s0 r5 j+ J$ N6 p
• Answering all technical questions concerning mechanical functions and software operations.; h' N) c0 d$ c A k
• Assist with troubleshooting ideas on technical and software problems
- l1 _# ]( j6 j: Lo Test all new patch versions of software prior to release. G5 M' s- t7 O- x/ r
• Assist where needed in application questions.
2 T! @5 R4 Z% Y1 M' ]• Check all technical documentation for correctness prior to field distribution.
: z/ e r+ _8 G7 D( P) |o New parts and replacement parts and installation procedures! d% \/ ]% E5 t' t9 o! }9 V8 v- ?
o Translation to Chinese and other languages if needed
( F6 m! _* ^- S• Track and report all warranty failures
+ ~/ G" o; r7 u' ~7 B4 Do Make monthly report to Product Manager and 3rd party supplier.
0 W3 f4 q0 D9 ?5 H* ]0 K0 s& no Recommend remedy to improve product quality and design.
1 N7 [0 P \" t% _) d• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.& X- [3 P& a; {& {) }
o Run field Beta test sites and any new idea testing and make reports
+ s( c- i; s6 |2 Y/ s# g! ho Assist in information gather for any new product idea.5 P/ t( c3 [1 R$ u6 N- O0 _+ N$ L
o Assist in writing and new product specification4 J7 S+ \" c, N) z
o Point of expert contact for implementation of features/functions., D, ?) E' Q7 v
o Act as technical applications expert on development team.
. R! {4 I' R7 @& ~, [2 y1 ]' Q• Assist in Sales support & training./ V! K: N) o2 e2 \9 z8 u+ W
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
) l/ ]5 \+ T9 B0 y0 Vo In rare cases where no other solution exist to travel to customer site to solve technical issues.) Y+ p4 O$ d, {/ ~
Human Resources and Organization
) t# |0 L% t% n. ~• As a member of the DC team, maintain a team spirit at all times.
& _: x/ z8 Z' `+ s5 r; y• Let customer satisfaction be an influence in every decision you make.$ T) [1 v4 S: I/ J& |6 k+ Z
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits- |; g+ K. c6 W, O, ^0 X4 \/ z% N
. u4 D7 n- J6 r" n% JQUALIFICATIONS/ \$ f3 }8 y( x* D9 E
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Educational / Professional Background Technical School Graduate
3 C# F% _: N# U- g' j/ v% ZProfessional Experience (Years and Field of Activity)
; a r, C7 w1 e+ }$ o5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
2 D9 S" }* ]5 s8 I+ {" i$ nList of Skills/Qualifications 5 V5 u% R: ]3 q9 Y
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.2 X/ K/ V1 w) t ~3 ?
• Background knowledge of dispensers and software
* \$ ?( F9 u. X- h4 W• Proficient in software use and writing. t Q: m# @# B/ q% z" p
• Excellent communicator both verbally and in written reports.
3 Y. W/ [" k0 K• Ability to travel worldwide.* w0 f" U) e( g' B% H% e7 r! s" G6 p
• Speak Chinese & English very clearly.' N# U) E) Z3 p, |. q, Q- T0 v
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Language Skills Read/Write English & Chinese
9 C( ?% ?* X+ J9 I4 vPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) / E! q* t2 a3 r: s8 _( F
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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