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本帖最后由 竹声 于 2011-11-3 22:30 编辑 % K) C% h" F5 s- m; `% _
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20112 C$ r) H* ]1 v# h; L
5 @9 @& f. v; R' M* a7 FScope and Purpose of Job( M% @, m' E3 k+ m: G8 c6 w
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
! ?, i* h: n2 ZMajor Responsibilities and Accountabilities
( e$ k3 C: E, Y( M! N• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
- _- Q: ~! s; g8 |: p• Answering all technical questions concerning mechanical functions and software operations.4 D. z, g7 }( x( T" Q
• Assist with troubleshooting ideas on technical and software problems
* A% s4 Y% D* Q8 H$ x0 Ko Test all new patch versions of software prior to release/ r6 M- s7 ~1 F
• Assist where needed in application questions.
B( r% f/ }7 T• Check all technical documentation for correctness prior to field distribution.
* O3 T2 o; V+ l" j5 u1 c% Po New parts and replacement parts and installation procedures
" n! N1 H$ `. D$ \; w1 jo Translation to Chinese and other languages if needed
5 ]: Q+ H: h/ I" `! ~5 B% M• Track and report all warranty failures
. @" K% t5 E+ ?8 g6 T% @7 to Make monthly report to Product Manager and 3rd party supplier.- Y* Y$ a5 H- L4 V0 h8 E
o Recommend remedy to improve product quality and design." x" `$ y; C+ c9 D+ }( x% C( L
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.# q. ^6 p. k3 ?6 k" ]- x: H
o Run field Beta test sites and any new idea testing and make reports
9 C( [8 s7 s# Q! Do Assist in information gather for any new product idea., [- i/ o$ p+ c/ [! t9 c% f
o Assist in writing and new product specification
, n4 h6 Z* J* Z: c8 E) No Point of expert contact for implementation of features/functions., E/ ^% V+ ^+ P* O8 b
o Act as technical applications expert on development team.# z. U6 j4 J' A4 u1 ]7 Q
• Assist in Sales support & training.5 _$ e i# M1 S2 }; Q: i+ _
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
% D) m, q( X$ s. u3 t8 n% p& [o In rare cases where no other solution exist to travel to customer site to solve technical issues.
" H# t% P* Z; c* a1 |7 sHuman Resources and Organization1 G/ w8 X9 [! r5 L ?: t5 \
• As a member of the DC team, maintain a team spirit at all times.
3 Y) f; w/ B t( |5 |( _# o3 |/ B' k• Let customer satisfaction be an influence in every decision you make.) y6 i4 f; i! t) U6 i
• Communicate information efficiently and promptly to your Team and other management.
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P4 s# H/ [9 l* s# o6 `Authority Limits) p H2 ^& Z9 _# Z1 ~* N. {% j
- @6 e2 B# s- A3 vQUALIFICATIONS
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: J5 g" b0 c/ w3 [0 i; V" AEducational / Professional Background Technical School Graduate 0 A9 V* }" a1 C8 i6 ~! @
Professional Experience (Years and Field of Activity)
, c7 c8 f& Q& {! L/ k5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers/ Y8 ?, j6 _' Z
List of Skills/Qualifications
' T. M0 [) x+ U8 Q: r• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.5 g/ P8 D6 O* ^3 k8 _. ?
• Background knowledge of dispensers and software
* f, |# T' q( V7 h• Proficient in software use and writing.
/ }) @3 \* k' |• Excellent communicator both verbally and in written reports.
0 a% |) P8 K6 z+ B4 C• Ability to travel worldwide.
/ c3 |# o @7 E; V; I7 X• Speak Chinese & English very clearly.
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9 b9 O0 @& s. ALanguage Skills Read/Write English & Chinese `3 |. N$ S9 ~, D/ M) m
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
* i4 |' t5 M8 G. JOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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