 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 * B8 r$ }: z/ k! j! H
3 S& W9 n3 I& F& A
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca; J% O) T, D3 C
9 }; g* Y. a8 K7 U1 G! E6 zJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
4 T+ z$ e! V; t3 T
5 q8 l- e, I1 r+ e" ~( CScope and Purpose of Job7 Q7 z8 O% A* J. _7 z
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
4 t. F+ d5 f" [: D" Z( lMajor Responsibilities and Accountabilities
; e/ H0 D$ @) \; q8 ~• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
7 u: }: H* n, [6 ^• Answering all technical questions concerning mechanical functions and software operations.) ?! b6 h, k. t4 r2 o" C- M
• Assist with troubleshooting ideas on technical and software problems
! m2 B- d7 L# {. [0 no Test all new patch versions of software prior to release# J, f8 k& | ~" O3 Z$ K
• Assist where needed in application questions.
1 |( _, ~/ l+ j, N• Check all technical documentation for correctness prior to field distribution.
9 c4 j$ Y7 V: Q. go New parts and replacement parts and installation procedures. P% w+ f3 h' P& K" ]# ]/ @) k
o Translation to Chinese and other languages if needed6 O" X6 U3 D; @. o( F/ G
• Track and report all warranty failures- Y( |7 ~6 U1 F. G |+ ]5 y; a& \
o Make monthly report to Product Manager and 3rd party supplier.0 G. j# K. T e9 Q$ M* ]
o Recommend remedy to improve product quality and design.
( g$ h# v7 q+ {( h: e* n5 ] p8 Z• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
; L& s' K7 D2 m5 Q b+ Lo Run field Beta test sites and any new idea testing and make reports8 P/ I0 g' o ~( s/ W! G- j
o Assist in information gather for any new product idea./ s. f% S8 {- `( j6 H# S
o Assist in writing and new product specification u( q9 e+ Q( O' T6 n2 I
o Point of expert contact for implementation of features/functions.
* y' i- i' S) x5 Ho Act as technical applications expert on development team.
/ @* J$ g- \; o; q2 l1 w" N4 w, |• Assist in Sales support & training. J0 @. m( F6 \7 w4 H1 A
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.+ M* L$ I- h; r$ V7 B/ i
o In rare cases where no other solution exist to travel to customer site to solve technical issues.( \& r ]" ?5 H }1 e0 T; g3 ~
Human Resources and Organization
$ r" M4 H5 N8 q3 A+ U2 S- m9 ?• As a member of the DC team, maintain a team spirit at all times.- @: L! f, @$ ?6 } B
• Let customer satisfaction be an influence in every decision you make.: }' b' `3 [9 o$ e3 @
• Communicate information efficiently and promptly to your Team and other management.
8 H n5 m8 h: ]8 _+ s! ]
9 X- ~) ~( k# r0 s) z2 h( q9 O4 | Z( Z2 V+ E. K4 {* t
Authority Limits0 o4 i6 H0 ^8 X" @8 |5 ~
' }* z* x; `0 ?7 V) k* AQUALIFICATIONS/ X+ b Q Y) }1 R, s
: f% j" ~8 a8 r2 ]1 g
Educational / Professional Background Technical School Graduate ! D! ]8 e$ P9 S! F+ {' a/ }. @4 u
Professional Experience (Years and Field of Activity)
, Q$ O& d9 G) I q' l% L, C( d5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers7 d4 B+ @& |3 I, V9 x. b1 p
List of Skills/Qualifications & [% \1 N( [/ |0 J/ c) z8 s
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
0 b9 Z7 ^) b" Y+ Q- K% u3 H) I• Background knowledge of dispensers and software 7 Y0 V d# C: x8 }
• Proficient in software use and writing.
) |; S; U; r4 \0 w• Excellent communicator both verbally and in written reports.
. Y8 n' B. ^! ]' t) f `• Ability to travel worldwide.; v: s/ c2 v, Z3 z* E
• Speak Chinese & English very clearly.
- T% O9 g: }! W% y: g; P+ d$ k 3 y! x3 ~' S$ g
Language Skills Read/Write English & Chinese 1 g1 C9 w2 ^# s; t- }% X' W
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) - `3 y ~$ P5 G( a. A4 W* [
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|