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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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4 Z* s5 L7 e' S e( a pJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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1 Q q; f, y2 z: `Scope and Purpose of Job
( ^+ e% s1 O$ F. }Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment., A6 m4 y O/ v) A. F* R9 B9 S
Major Responsibilities and Accountabilities
& ~7 w$ r$ G2 ~( ~5 T• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
/ O( I# ]9 J& a( t. {2 i# O- `• Answering all technical questions concerning mechanical functions and software operations.6 b* d6 ^; s" S. V
• Assist with troubleshooting ideas on technical and software problems
1 D* g, ]: p; j6 f$ lo Test all new patch versions of software prior to release2 ~6 |" m) p( d
• Assist where needed in application questions.6 o( `3 w$ M9 h4 `
• Check all technical documentation for correctness prior to field distribution.
; h: I2 I9 `* }, g+ d9 @/ Fo New parts and replacement parts and installation procedures
3 |. L- I. o. A$ N; y. ho Translation to Chinese and other languages if needed
# m& |: N4 K0 n% m+ O" K• Track and report all warranty failures
0 g' f3 X* ?5 C' z4 G5 j8 a$ ao Make monthly report to Product Manager and 3rd party supplier.3 e& G9 J& y, F5 h g
o Recommend remedy to improve product quality and design.+ ]. `4 a$ g8 T b) h1 P+ s5 M) a
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development., i' p1 w( @- m7 r
o Run field Beta test sites and any new idea testing and make reports. V9 R# v: o% Q6 d( @9 x+ p
o Assist in information gather for any new product idea.# W) [* B' T# \) j2 M2 z
o Assist in writing and new product specification
# q% S& `' l" `% `! ko Point of expert contact for implementation of features/functions.
4 X6 j) e/ Y6 |# h6 bo Act as technical applications expert on development team.
: r2 s( C& Q2 X2 \& y2 z c• Assist in Sales support & training.( s0 n: ]6 F% c" s1 K
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.% o$ C+ G/ |/ ?
o In rare cases where no other solution exist to travel to customer site to solve technical issues.5 x9 G7 k5 H2 G
Human Resources and Organization
: ^6 s" S% I, q; M6 c• As a member of the DC team, maintain a team spirit at all times.1 O4 k9 s4 z5 @' H
• Let customer satisfaction be an influence in every decision you make.) P( L1 s- S* [% J
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits/ P: _9 `; I+ O6 Q
( R4 T: u' j! G* J8 Z' u8 @QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
- Y: }( M( [" ^1 U; S) e) {0 LProfessional Experience (Years and Field of Activity) 6 v4 }5 Z: q# G8 K7 F! l: y- i, @: o
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers }( v+ \2 p+ J" A; ?
List of Skills/Qualifications
/ }& E" I8 [, G8 t. Z1 ?7 p. ^9 F• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes., x8 K; m- _; R2 j$ I) r7 z! @9 O
• Background knowledge of dispensers and software & g: B6 F9 Q$ @. ^! L0 B0 r N. r
• Proficient in software use and writing.
7 J; C' Z& k* z• Excellent communicator both verbally and in written reports.3 ]/ o9 J9 D! ]
• Ability to travel worldwide.7 b& ^$ t7 @9 J3 V" h4 B
• Speak Chinese & English very clearly.
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9 ^0 W' V Y/ J9 y+ P: ULanguage Skills Read/Write English & Chinese
- r8 `+ Z5 ]1 R; b- J+ }Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 8 l4 k2 ?! z' B& |
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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