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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 k" x' P7 D# H/ ~5 p" a
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca+ N' e0 g, t& u
" q$ K3 z/ @( ^Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011+ g! L! E0 m/ _% X
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Scope and Purpose of Job
2 j7 y2 ~) C, A5 p( HEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
5 ~: ], u5 F0 w* O: L( w& YMajor Responsibilities and Accountabilities" ^2 d+ N1 E5 {
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
. U- V; c2 G4 H• Answering all technical questions concerning mechanical functions and software operations.
8 K6 E! R% p, Q8 f7 W7 j• Assist with troubleshooting ideas on technical and software problems1 P; \7 f5 j# E& i4 ^
o Test all new patch versions of software prior to release" d) v2 n; ^* Z, }7 x6 p4 j! H
• Assist where needed in application questions.4 y7 U3 U! v# q
• Check all technical documentation for correctness prior to field distribution.: @1 X! ^6 J* p, j g- b! j3 o
o New parts and replacement parts and installation procedures6 o4 i! i, l' p1 N2 R; x" `8 g8 K
o Translation to Chinese and other languages if needed/ O) q' s" D; R3 J! H' {! d
• Track and report all warranty failures7 j, h, L4 j' i) G
o Make monthly report to Product Manager and 3rd party supplier.
6 a. Y. F5 Z' W4 H9 d7 do Recommend remedy to improve product quality and design.9 o; {- T8 G+ C1 n3 {& f- ~. {6 `8 E' S
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.8 u8 a- F4 H3 D+ d( ~4 u
o Run field Beta test sites and any new idea testing and make reports
1 A4 L! [% a# o- L5 T7 N- Uo Assist in information gather for any new product idea.9 y! [* K" C4 ~
o Assist in writing and new product specification
8 _+ w. r8 W* h/ W& T7 ?o Point of expert contact for implementation of features/functions.
_- M" O5 J. Y5 Q, Q) Q, A$ `+ Mo Act as technical applications expert on development team.& v) C$ K% z2 Y8 i
• Assist in Sales support & training.2 G# b6 ~- l5 e
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
# z' \( S1 q. uo In rare cases where no other solution exist to travel to customer site to solve technical issues.
& r: o* r; {+ W, SHuman Resources and Organization
+ q. x; U8 ?5 Q! B( A; R• As a member of the DC team, maintain a team spirit at all times.' H( C1 Q- }- N* ~
• Let customer satisfaction be an influence in every decision you make.
+ g% S: `/ X$ O+ M• Communicate information efficiently and promptly to your Team and other management.' p3 T7 z. ]. S* _$ R( C
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2 V# D8 `1 Y! G8 L" A9 \0 L& ^" jAuthority Limits
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QUALIFICATIONS- u5 Y, v2 o2 m l. j. \
/ ~5 O8 p. S$ v7 rEducational / Professional Background Technical School Graduate * |% E- ]9 x6 O' ]4 a. Q7 o. ]7 `
Professional Experience (Years and Field of Activity) * H0 _9 \ d6 N! @. `
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
* {1 D$ t) V& U" j/ e( RList of Skills/Qualifications
0 D# R5 }3 V8 B, y6 X• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.% k2 p1 Q: J7 F
• Background knowledge of dispensers and software
" A1 h8 a5 P" K• Proficient in software use and writing.1 S ?' d. X9 \: R, E4 x
• Excellent communicator both verbally and in written reports.- \/ i g3 D ^ B% k. g
• Ability to travel worldwide.
$ T0 Y B1 s, C0 E& x( [! t7 ?• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
$ P" l6 s) ^. p! z& x, pPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
! o$ N" {0 X* AOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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