 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 - B! H5 I* M# H/ w9 L
7 u) ^+ @5 V! z
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca7 D0 X8 \/ x2 d8 ]3 X
* s0 D3 f) Y# D n- d! |5 a% v
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
. }) j2 A0 m4 w$ z# ^* a& l. B6 W
3 i! p1 Q+ b3 \0 v0 u" z( uScope and Purpose of Job8 u: T& E1 V, f+ I' r9 C1 t
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
7 o/ z/ P1 L, g# d. mMajor Responsibilities and Accountabilities' s5 q8 E9 L/ ^. }( Q9 e
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.6 ?$ N4 _" E, j; l! B" u+ D% [
• Answering all technical questions concerning mechanical functions and software operations.
/ q- j2 I8 I6 s. E4 g) I+ N9 f2 p0 @• Assist with troubleshooting ideas on technical and software problems8 B" s- n+ U& G. s" E
o Test all new patch versions of software prior to release. A7 l( e+ d O1 w$ s3 S1 }% n. N
• Assist where needed in application questions.; T1 N7 g: ^5 D( [$ y
• Check all technical documentation for correctness prior to field distribution.3 {8 w. V# O, ^3 S
o New parts and replacement parts and installation procedures
9 D- w9 n2 {2 z# I; q3 u' m* Lo Translation to Chinese and other languages if needed) n9 |+ d- j4 z8 _3 A7 f
• Track and report all warranty failures# G( F }9 E9 e B! T+ `
o Make monthly report to Product Manager and 3rd party supplier.) \2 s) N' N+ y4 x7 y
o Recommend remedy to improve product quality and design.( J% M+ I, {5 a% D9 I
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development." A5 b v& G. x1 v8 v/ v
o Run field Beta test sites and any new idea testing and make reports
: \' O+ u, ~3 z) bo Assist in information gather for any new product idea., v! s6 f2 T3 X7 u
o Assist in writing and new product specification
% L# m3 {" {0 M/ [) Y @o Point of expert contact for implementation of features/functions.
. Q% b# W% a7 Po Act as technical applications expert on development team.- s# k$ d2 W$ q
• Assist in Sales support & training.$ n0 I# X$ ?5 K6 m% v8 b
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.# E( z+ l) ?: x, y
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
* ^+ U! n9 `7 H7 L: @& f$ v" r3 mHuman Resources and Organization
4 z( F$ I1 m$ f7 r( S• As a member of the DC team, maintain a team spirit at all times./ l4 W+ l6 {3 b0 K1 \ U8 h- ^9 I
• Let customer satisfaction be an influence in every decision you make./ u( ^/ ?- b/ V/ ?/ z. c( _, ?
• Communicate information efficiently and promptly to your Team and other management.
. t' ^6 h/ n6 v& D, }/ ^5 L9 O* H! _2 Q, C: e# _; U
9 U1 Q7 F8 e- iAuthority Limits% }7 M8 v. G. e9 c" \
! Y' i! k; m+ {3 ^QUALIFICATIONS
/ g! u6 l- ?8 o0 l# y# ?) C) s
$ F( i! Z& e7 z1 J( M8 J7 ^Educational / Professional Background Technical School Graduate
& n% b, Y n& S+ w" r9 ZProfessional Experience (Years and Field of Activity)
) q; Y* J* J3 H7 e+ G6 }1 u5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers! O1 q' z! t* m# a
List of Skills/Qualifications . O, q' V( A3 M( G% i% }
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.) D' X4 R+ t# z0 @1 H
• Background knowledge of dispensers and software
* p s6 O0 ^; W• Proficient in software use and writing.4 g+ a, M1 h- W! `
• Excellent communicator both verbally and in written reports.! P1 ^) S) Y, J
• Ability to travel worldwide.
0 `7 |9 e# N4 v4 E0 _• Speak Chinese & English very clearly.. Q- h' V: G1 R2 [1 c! @, W& N) E
8 l8 I5 _# r# ] [( X) Y9 d" O" d
Language Skills Read/Write English & Chinese
' O9 E. ~; e4 u; APersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ( x/ m3 V" M ?# [& |! o- ?
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|