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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 }9 @# }3 @; `' E# Q F* d
" B. u1 T2 }( G& h1 d, g' |: c如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca+ {; |3 G F" w( F
7 R; J' B2 T, S' HJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20117 s0 L( E2 Q: b. S" r0 h
0 A' z+ `0 q; \) H# b- oScope and Purpose of Job2 W* q7 G1 q# ?% i) ~# Q/ V1 n8 n
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 Z, Q k" w$ v3 IMajor Responsibilities and Accountabilities
; |# D' h7 @3 x0 {• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
; F7 G; e, `+ h' ^. t$ B- y8 Z• Answering all technical questions concerning mechanical functions and software operations.& i( p, | M, D. R4 `
• Assist with troubleshooting ideas on technical and software problems
/ n- Y" f/ S! X4 v; uo Test all new patch versions of software prior to release
/ \( ~4 `% o! u) K3 C3 @- x• Assist where needed in application questions." U- m7 B9 Z3 d7 y. Z
• Check all technical documentation for correctness prior to field distribution.
' w) } H9 k% G8 @1 ro New parts and replacement parts and installation procedures1 |7 @* x3 M. s {! R! y
o Translation to Chinese and other languages if needed% b6 ]4 v- x$ ^0 c
• Track and report all warranty failures+ ?3 s5 U; G/ x
o Make monthly report to Product Manager and 3rd party supplier.
0 m& w; _: M* M Mo Recommend remedy to improve product quality and design.
" N6 g$ p( z" a$ {6 r6 N• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.; ~2 ?4 E' Q9 H( v) Q1 z. |8 S5 K
o Run field Beta test sites and any new idea testing and make reports1 v* i U9 a8 [$ T' b
o Assist in information gather for any new product idea.9 m$ m1 \/ d7 T% w2 ^/ x$ E( R
o Assist in writing and new product specification
' g5 g2 H) Q. Q j8 e- vo Point of expert contact for implementation of features/functions.1 r: k5 m- f$ l8 a' c
o Act as technical applications expert on development team.; T i: N! t; R# ~# e) v) ?
• Assist in Sales support & training.
$ m. R; c( _& D3 ?• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
& `0 o+ m! @) t1 f$ E$ P G* Ho In rare cases where no other solution exist to travel to customer site to solve technical issues.
2 h$ F$ `) R1 w4 r9 G D6 p1 e9 V/ }Human Resources and Organization
9 n0 K1 x" r2 Z7 F0 P• As a member of the DC team, maintain a team spirit at all times.9 @6 r" ]+ ?3 b- j
• Let customer satisfaction be an influence in every decision you make." W! r/ {# K, E5 o6 t7 K6 d* L9 }
• Communicate information efficiently and promptly to your Team and other management.* p1 u& I- |4 E p
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, p) W4 X- Z! E) M. K0 v# p$ {7 b# rAuthority Limits4 J. P, z% V% o. J+ ~2 M7 E
( x: w3 F' N/ _1 a9 `' E# WQUALIFICATIONS
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* [6 u/ W" @# p* aEducational / Professional Background Technical School Graduate
' s! M' d3 O+ H: hProfessional Experience (Years and Field of Activity)
2 k/ C+ b) X4 ]5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
* i3 E) `6 U" }+ M- P; fList of Skills/Qualifications . E5 R! ~2 U0 b4 q! C
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
) o# I, S, M, s: A- U• Background knowledge of dispensers and software
% A' Z- }; D ]/ F! e• Proficient in software use and writing.. p/ j5 [8 M( B: E7 R
• Excellent communicator both verbally and in written reports.& u a7 X4 g8 S: X$ |4 j J6 u* V
• Ability to travel worldwide.
0 J; }/ c+ k4 C% \1 z8 _• Speak Chinese & English very clearly.
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, p6 K) _0 g' Y) V8 H2 `. o- XLanguage Skills Read/Write English & Chinese
9 R7 I' n* B0 w, qPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) " O# F5 M0 q% ~+ y5 x
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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