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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca$ P; a* A! k5 n0 B6 k7 r) l( T2 O
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
+ r* K8 u; X/ O+ |& u+ l+ [Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
, G0 E( s. H! F" [+ IMajor Responsibilities and Accountabilities- \6 T. Y3 L8 c0 S$ q
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
( a; p% m3 o( G+ \& R0 X0 D• Answering all technical questions concerning mechanical functions and software operations.6 t0 D6 N! G! d8 m: q/ h
• Assist with troubleshooting ideas on technical and software problems
/ Q0 _: W& r1 `5 E ^o Test all new patch versions of software prior to release5 ~. D4 `( G6 I: Z! k
• Assist where needed in application questions.6 G5 b2 y+ a* g# M/ ]# ^
• Check all technical documentation for correctness prior to field distribution.
" x3 P( s0 `, M" r$ B, Ao New parts and replacement parts and installation procedures6 q% v. w4 L7 E. R
o Translation to Chinese and other languages if needed% }4 _+ n9 @" ?5 A5 {3 r
• Track and report all warranty failures
' P v7 }+ h3 P+ @o Make monthly report to Product Manager and 3rd party supplier./ D( i5 m' e9 b5 W8 J7 [+ G
o Recommend remedy to improve product quality and design.' S$ w [$ j; W9 O1 |: a8 p
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
' i. U% z3 `& s% q0 M r* k/ x+ N" Ao Run field Beta test sites and any new idea testing and make reports
* ^+ C' U: m3 @; Fo Assist in information gather for any new product idea.
2 _/ S6 p( ~) m3 x! r$ Co Assist in writing and new product specification# w/ u* L: n- [- D! K0 ?
o Point of expert contact for implementation of features/functions.
. ~0 U* X/ Z* f5 Z; lo Act as technical applications expert on development team.
+ r, J, k" Q0 X5 W, M$ \• Assist in Sales support & training., f7 t( \) M$ E ^" y5 n# P
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.+ ?. @3 f& D6 V6 I( H2 w; ] K
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
% o2 |6 x' m% ~) [ a8 l$ h# B5 RHuman Resources and Organization
6 y! K- v5 k3 B1 p, O• As a member of the DC team, maintain a team spirit at all times.
% H5 s/ t& q0 U2 e( {5 e `• Let customer satisfaction be an influence in every decision you make.
: c/ ^2 O# e6 g, ^( h• Communicate information efficiently and promptly to your Team and other management.
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F. G, s1 z+ |( ~Authority Limits: p0 j; i4 H/ P
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QUALIFICATIONS
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' t) r0 K; l, u5 O- ^* A1 \Educational / Professional Background Technical School Graduate
& i: ^ L9 V; H- t. Q$ q- j6 w: ^( aProfessional Experience (Years and Field of Activity)
1 x2 z0 ~* E+ o m, s5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers: k2 ]& ?' a( \- k- k4 R4 A
List of Skills/Qualifications + e) e x6 L( ~# T6 b
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
; O8 n2 t/ J9 u' E( X, f; n• Background knowledge of dispensers and software ( k" o0 l. i+ ?0 o1 R9 T" F
• Proficient in software use and writing.
/ M |' w; b& Z% }- Z+ U, L2 b" M• Excellent communicator both verbally and in written reports.9 ^0 a6 |/ X# c3 x
• Ability to travel worldwide.0 p$ S% j: `* i# f$ N9 e+ f( I* z; L
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese # r, y& W9 w; Z& P' Q+ ~# L' p
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) h/ T6 [ C; M5 Z/ z; S
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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