 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 6 E4 K" k) @, \. h2 k+ _" `; W
; a$ Q: o! Z1 i& ]
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
, q8 w4 n5 s' }( p. [4 p) H& i. t) n; M" L
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20115 Q) i1 k% h( e O* }' K- y& D
* `0 L- ~! u- _* j3 |Scope and Purpose of Job
+ u% D& A e4 X2 |Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 u3 \* X% h+ _" tMajor Responsibilities and Accountabilities
- z- |! S+ V( s" A• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* \* c( \. h7 T2 P ?& V4 e; x• Answering all technical questions concerning mechanical functions and software operations.
! Y0 p6 V1 ^- n; @& X: {• Assist with troubleshooting ideas on technical and software problems
; I2 M6 I! v& r! ^& Ao Test all new patch versions of software prior to release& h M' J, S) B; I) n# k" ]
• Assist where needed in application questions.
" U5 h& ^( a6 T9 U8 S0 I: g! y• Check all technical documentation for correctness prior to field distribution.3 V7 C8 U( H6 h) B$ D/ |
o New parts and replacement parts and installation procedures
7 `( @4 c9 _# \o Translation to Chinese and other languages if needed
+ Q& y3 [* H0 \! Y& n& B6 O• Track and report all warranty failures g8 y, L7 l y4 c5 q, K$ c$ |
o Make monthly report to Product Manager and 3rd party supplier.! N1 Y0 n ^! A4 _' r P
o Recommend remedy to improve product quality and design.5 s2 O+ K5 B% V/ D$ H/ V
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
* ` e- n! G" g1 w. j W vo Run field Beta test sites and any new idea testing and make reports
& R0 G0 ^: F. j; f+ N9 c. \' ro Assist in information gather for any new product idea.0 A& `( |% c6 N" j; C5 f. z( r
o Assist in writing and new product specification8 B9 G2 C/ Y1 K) s! r
o Point of expert contact for implementation of features/functions.! N5 L# K; z6 j: V( G( g. ?% G
o Act as technical applications expert on development team." U- ]9 k6 Q) e, t* ~
• Assist in Sales support & training.5 F+ t+ b i* x
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
, I, s* ?! p9 j* N1 H) N/ C- m' s3 xo In rare cases where no other solution exist to travel to customer site to solve technical issues.
# t# |, ]6 }( f& vHuman Resources and Organization
+ ^/ j4 x; v% V$ c$ q, I* g• As a member of the DC team, maintain a team spirit at all times.
4 X4 v' @4 n E; [5 W) o" O• Let customer satisfaction be an influence in every decision you make. G) D7 ~& t$ t$ z4 v3 o J8 z
• Communicate information efficiently and promptly to your Team and other management.9 f, B2 V8 A; z) P
( Z7 N4 H4 R, b9 U9 D$ P! [! f! d$ [5 C" l# u, b. K" E
Authority Limits! c4 x7 L* o) k) e r3 h @& B
( m& k% G: M V' h- l+ a' e+ z5 _0 R! iQUALIFICATIONS0 D$ P% f. z- Q6 c/ E& H; e
" H4 X+ k/ W+ y6 L3 a G2 w
Educational / Professional Background Technical School Graduate # L$ m7 w: d( N
Professional Experience (Years and Field of Activity)
! P0 A; H$ g/ P: g9 m1 y7 {5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
0 _1 p: i, `/ P, g$ H: A$ a6 wList of Skills/Qualifications 6 J7 d- s& r- Z- t* K
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.; p* ^! M! X% G) S
• Background knowledge of dispensers and software 8 A5 n8 v. N- Z. I7 E. w( N
• Proficient in software use and writing.
3 q) l2 m5 O6 U* S* F. X• Excellent communicator both verbally and in written reports.$ [2 @- Q: L9 E F% P% f
• Ability to travel worldwide.
" }+ c% o9 u- P) ^; w7 O+ d• Speak Chinese & English very clearly.
* g9 ]% f7 I7 s; V) `
8 g& D6 G* K/ V/ d& G7 V2 n0 D5 qLanguage Skills Read/Write English & Chinese 2 ?& M: D& @) f& d
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 9 u' m# D/ m( N
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|