 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 * y3 e3 e& C4 s9 B* k
# l* a$ t0 S# Z: X) S' O$ I
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
2 s8 q+ Q4 K4 i+ t. h d- s/ e
! p: v' { s- I' x( }" AJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
8 p" `$ i" A! r" D$ a
# g5 q0 J' P. w: o$ w. z: VScope and Purpose of Job8 r" R6 t* k2 |) Z/ v
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
) ~$ H6 {& s! BMajor Responsibilities and Accountabilities+ F3 d: ?& u3 y# }& O
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
- }( l, _- a2 \) p" ^3 c I% u3 Y• Answering all technical questions concerning mechanical functions and software operations.
# V. o O0 s! M+ H, P- C E$ s0 U• Assist with troubleshooting ideas on technical and software problems
$ P5 }: Q, w& ]o Test all new patch versions of software prior to release
6 z- k0 g' H# _! e• Assist where needed in application questions., d5 g! ?8 z2 Y" O& e+ r/ L
• Check all technical documentation for correctness prior to field distribution.
/ m4 J# @0 l+ Eo New parts and replacement parts and installation procedures" }( c4 H+ p& V% H( t7 t$ T! l* [
o Translation to Chinese and other languages if needed- J9 h: |8 U i. d" x! F: t: ^) o
• Track and report all warranty failures
5 U. Q% X6 L/ ^3 W5 h" \6 g( A7 no Make monthly report to Product Manager and 3rd party supplier.
# ]0 l( W0 W( \$ B/ qo Recommend remedy to improve product quality and design.
) J i* c8 j# x• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
9 r) g+ o8 O* Z/ x: H8 Vo Run field Beta test sites and any new idea testing and make reports
5 S7 [& }4 S9 S( Fo Assist in information gather for any new product idea.
6 i; Y1 z/ ?' Ho Assist in writing and new product specification
7 _* W. `- s3 @* v' E) ?0 B4 io Point of expert contact for implementation of features/functions.
6 z; \! V" F# U# J9 To Act as technical applications expert on development team.
; J( v% l6 I( V) T' J0 B• Assist in Sales support & training.
1 j9 M' D* X% W# x" j+ X• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.# t+ i, t2 s) E( M0 x. c+ C4 ~
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
. }8 T Y* g, u9 FHuman Resources and Organization
; B) M$ }8 f2 N: M" s9 A8 @: ~0 }• As a member of the DC team, maintain a team spirit at all times.8 e6 @! k8 G7 W% ^, g# P
• Let customer satisfaction be an influence in every decision you make.4 a7 O+ o1 f# f- }$ w! B
• Communicate information efficiently and promptly to your Team and other management.
% W, l& r& K# j$ z, x8 E* N; O( c% R4 G0 c
R& l" O2 n) A5 [" p1 N I
Authority Limits
" i7 c; p: L5 h& Q& C
7 q; k: n, `* W7 O: h# EQUALIFICATIONS
% ?; K7 g3 c2 _4 L- u
. s7 b Z F) \ ~" ?# D! S0 f! mEducational / Professional Background Technical School Graduate ' S5 V! ^7 g7 ^& f( x- K
Professional Experience (Years and Field of Activity)
+ E- n3 l3 \, h5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers8 z; Q% Y; f0 t! ?( P
List of Skills/Qualifications 2 U3 w4 |+ }! {; g3 t3 i' I; k
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
7 H- V4 Q$ W# v- v/ q• Background knowledge of dispensers and software + j0 T2 Z6 {' U. L1 X
• Proficient in software use and writing.
- T7 _0 k: R4 W3 v$ w1 ]2 b0 F• Excellent communicator both verbally and in written reports.% X, d2 p" J* I- [8 m! D
• Ability to travel worldwide.% A+ t1 }3 F7 e( j
• Speak Chinese & English very clearly.1 S' t7 H5 l2 a: @; I6 R
# ^! o4 d5 u% O/ P! X5 L2 T a$ r! \Language Skills Read/Write English & Chinese
1 L5 y+ j8 R. ?$ E& }# t# vPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
z) S, \. a8 X& |+ U: vOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|