 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 ! f3 L- \1 E# n* i! K8 J: r
( f1 r( D( h7 N( _9 ]
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca; n# J/ f1 ~/ d6 R3 C' g% P# Z1 b3 I
8 I+ a( z. w" h' {) f) t) d/ ^Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011# t: I# z2 D2 {4 S% S: M
9 @9 D5 B4 \) |1 @! W
Scope and Purpose of Job# l1 Z& m4 v) B: R4 O
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
' B& V) O$ h$ D) Y6 R6 JMajor Responsibilities and Accountabilities
2 I! k: B2 q" A) x9 ^• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.+ Y$ e8 B2 @$ B) ?1 V9 g
• Answering all technical questions concerning mechanical functions and software operations.
% q% h3 Z4 h' ]' j3 M' G1 q• Assist with troubleshooting ideas on technical and software problems
3 o( E: @& {' do Test all new patch versions of software prior to release, Y. s( }2 J+ ^$ {( C# j) c
• Assist where needed in application questions.
8 t/ y& \6 w$ n1 v1 m( [' H• Check all technical documentation for correctness prior to field distribution.& e' c4 E7 U y+ s5 n+ Z- }
o New parts and replacement parts and installation procedures& v2 ~& C/ X! H% q3 ]; H3 a# p
o Translation to Chinese and other languages if needed- ~$ h$ {5 \$ b, `
• Track and report all warranty failures
9 ^+ X& S. w* I6 v' Mo Make monthly report to Product Manager and 3rd party supplier.
" `, T: J1 F6 Y9 po Recommend remedy to improve product quality and design.7 ]7 i" s' z3 q4 L) f: C
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
( ^3 W, l$ X! Ko Run field Beta test sites and any new idea testing and make reports
+ @8 p" x$ ^ k" I, w, h# ^o Assist in information gather for any new product idea.9 }& k; K( M: i @5 [+ ]0 @
o Assist in writing and new product specification
/ h# `0 g. ]1 F! k3 k9 J& Y0 _: |6 |o Point of expert contact for implementation of features/functions.
, J& }0 Z5 w: T/ no Act as technical applications expert on development team.& \' S! f% j' N; U
• Assist in Sales support & training.
0 X+ g# d. A0 T$ v5 b* h+ ]• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.: R' ~- G6 U! k5 n: Z; b
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
% b3 b0 K3 w1 O7 D2 ]Human Resources and Organization9 w7 U, Q) g* y& l, ?, d6 k
• As a member of the DC team, maintain a team spirit at all times.
2 l7 L3 R3 ]1 p& i9 }7 n0 F• Let customer satisfaction be an influence in every decision you make.8 |6 _9 {# m1 a' V, Z! U
• Communicate information efficiently and promptly to your Team and other management. c4 M, S0 _3 e' B+ A- u
7 w& S$ D" _* ` {. w$ I, y
9 o, Z3 ?# f$ w ^2 ]! GAuthority Limits& l0 E- L. q6 v; {5 I( a
9 |2 I) {: u3 c5 j/ P
QUALIFICATIONS' X+ D; l. i# {7 H5 ?9 r- b. _9 c e
$ a& ]$ ?/ G8 {1 A* [, a
Educational / Professional Background Technical School Graduate 7 S( k( R& X* E0 r7 k( @
Professional Experience (Years and Field of Activity) : N: V7 X" U) O1 X+ |0 ]! r
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
8 `3 E# n0 R' t1 j" ~) ~3 {* VList of Skills/Qualifications 6 y. x5 V# x7 b V F( z" Y
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes., t' B' P! O7 a' ]0 ^# X ] r
• Background knowledge of dispensers and software
, C ~) d+ i ]" I; _6 C• Proficient in software use and writing.9 v1 x. @% U( u6 T" N
• Excellent communicator both verbally and in written reports.
3 ]6 k$ s' `. p! t) w" X! R2 W0 C8 c• Ability to travel worldwide.
7 |/ K& s# Q6 _; H3 U• Speak Chinese & English very clearly.+ Y3 E( }: }5 a6 P% I
$ M0 b) O% T5 J
Language Skills Read/Write English & Chinese 3 w# P1 v* @1 L; k7 r G H
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
9 O3 U# a! N7 Q$ |Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|