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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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% h* L% I, `6 f# @5 a+ Z, O" O& @) U l如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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, ?$ U. \, g& t# C- W2 d) `- zJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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% v5 q! X7 s1 G" \0 @0 f. \( {Scope and Purpose of Job
+ t A$ R' N% F7 k' I4 u$ SEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
) I8 ~* B' ~% h8 S7 s8 MMajor Responsibilities and Accountabilities, b% {( Y3 \4 K! V
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* d% Q! t$ q0 b0 p* c, g! ?$ F• Answering all technical questions concerning mechanical functions and software operations.7 f+ B6 _5 o# K, n. B
• Assist with troubleshooting ideas on technical and software problems
- p- G( F9 l) S5 T, lo Test all new patch versions of software prior to release7 L9 J8 A& a0 c- F q. v
• Assist where needed in application questions.' I9 ~9 U8 V; ] U
• Check all technical documentation for correctness prior to field distribution.
9 I& M4 y9 F+ f1 x: _9 E4 Lo New parts and replacement parts and installation procedures/ j# v4 H: n! D' U" P- Z. g
o Translation to Chinese and other languages if needed; o: `' [/ u9 d
• Track and report all warranty failures3 J, f) y& C: K+ s3 @, X
o Make monthly report to Product Manager and 3rd party supplier.
2 Q+ m8 z K% S0 Q2 Q& So Recommend remedy to improve product quality and design.7 Y, w: w1 z! J/ y' |6 b! _
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
, b! W4 p- t H% ~o Run field Beta test sites and any new idea testing and make reports8 Z M' k& a a& p2 S; G
o Assist in information gather for any new product idea.! i8 n% w3 l9 R% I
o Assist in writing and new product specification( ]2 h5 c }' ~! o6 k
o Point of expert contact for implementation of features/functions.4 y8 Y% o7 m4 Q, u# @
o Act as technical applications expert on development team.( F- h% ~$ P z& H( T
• Assist in Sales support & training.
& U* g4 o& Q: Y• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.+ j' X. D: ?9 e
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
( N2 ~* C$ ]. eHuman Resources and Organization
: H, ~& x6 T9 [! M• As a member of the DC team, maintain a team spirit at all times.
+ a! j4 f c1 b* A; G% Y• Let customer satisfaction be an influence in every decision you make.. r9 ^5 u, C4 X4 I3 ]( r5 V, q# m
• Communicate information efficiently and promptly to your Team and other management.
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. n4 [/ Y7 b! @% ~# B8 EAuthority Limits/ U/ B- ^5 I# X, c6 y" }$ }; m
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QUALIFICATIONS
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: C$ l3 x2 s, X# D% O @7 @1 NEducational / Professional Background Technical School Graduate / c9 V% a0 l( e/ B
Professional Experience (Years and Field of Activity)
6 B+ `0 D5 Y6 D5 v E5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
+ J/ y+ o. L* B9 M2 y# l5 AList of Skills/Qualifications & X5 H6 U) {7 Q) S6 Z
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
2 P# s' m( j' p) V( N$ b9 G" V' a+ [• Background knowledge of dispensers and software t) M8 Q1 M" J4 K
• Proficient in software use and writing.; e {! z& ~- }9 y% f5 K% _( ~
• Excellent communicator both verbally and in written reports.
5 R" s0 b0 f, Y4 q6 ]• Ability to travel worldwide.
( x- p! \% i6 l• Speak Chinese & English very clearly.5 c8 ]: b2 ?6 S v/ J; U) ?) t
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Language Skills Read/Write English & Chinese
, \) Y+ D' |/ e' {" K" M1 j0 LPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 3 \0 p6 I" |* ?/ E5 l! z8 E% Z3 j/ f( i
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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