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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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- r7 n9 A# L/ x v- R+ K5 `7 a如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca# F6 y1 E* V+ h% g
' B$ I4 \- v$ C7 V8 s: uJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
( s2 b. z' l8 V$ W, w, j- GEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
7 g9 V! r8 _3 `$ D' ~8 ZMajor Responsibilities and Accountabilities3 R( d2 b1 R" U8 q9 A B$ m5 D
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.8 N8 n! d" \( I0 Y" V9 X( x
• Answering all technical questions concerning mechanical functions and software operations.
3 M5 s% O; k7 M• Assist with troubleshooting ideas on technical and software problems, x" _; q' ^0 p4 T+ n
o Test all new patch versions of software prior to release, H1 r6 F/ {7 Z0 L
• Assist where needed in application questions.
, e% t5 c6 D* t$ K5 b4 w" y• Check all technical documentation for correctness prior to field distribution.
) }' q! N/ X% H {2 ?( p8 e& Co New parts and replacement parts and installation procedures
1 z' [8 u# l- B4 G8 Ao Translation to Chinese and other languages if needed( a! v0 x+ F; O$ x$ B
• Track and report all warranty failures
) ~: G6 J, u1 b6 W3 fo Make monthly report to Product Manager and 3rd party supplier.7 G% Z1 P' q, A$ X: B i! a
o Recommend remedy to improve product quality and design.. y" p$ E$ d2 M5 h- }* n# E
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
. H% A6 R6 m3 ^; Lo Run field Beta test sites and any new idea testing and make reports3 g) X$ V* o5 O
o Assist in information gather for any new product idea.
" Y) D! P x: e$ ~8 Wo Assist in writing and new product specification
3 C. V5 B5 v @$ Lo Point of expert contact for implementation of features/functions.
9 ~8 C4 U, x1 U: l- no Act as technical applications expert on development team.
6 b- C# j) |4 A! J2 [ [+ Z• Assist in Sales support & training.) g$ p2 }1 s4 [
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.2 O' O8 W, j) \5 N
o In rare cases where no other solution exist to travel to customer site to solve technical issues.1 g* C( n$ {6 P& R3 I6 h8 H
Human Resources and Organization
3 U; b% x6 h- d( Y" R• As a member of the DC team, maintain a team spirit at all times.
% J+ ~2 o5 ~ G$ J. c; I! }. Z• Let customer satisfaction be an influence in every decision you make.
) M) M g8 M. G# J$ ~- s3 v7 Q• Communicate information efficiently and promptly to your Team and other management.
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& J! e' f# t. w. c9 ~, Q5 @- g8 sAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
0 V* N! g* c) J. e0 t9 kProfessional Experience (Years and Field of Activity) 4 v* X! k1 M" [% C* }) {" d2 Z
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
/ i; O1 e: }0 s0 Y: }9 T ~: {List of Skills/Qualifications
* T' m9 T; @; u+ e$ ]+ B5 t• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
f+ i) `/ ^9 j; J, I• Background knowledge of dispensers and software [5 T2 x1 s- K/ j: l2 o* H: x
• Proficient in software use and writing.
4 I" F2 I Z. y0 t$ C9 Q# k• Excellent communicator both verbally and in written reports.$ B4 z+ }) `) _9 V4 q7 T
• Ability to travel worldwide.
9 }% @; E9 W1 a' q• Speak Chinese & English very clearly.4 [; p% v& o {- O) |2 b6 s
8 A. h1 U) w# J0 vLanguage Skills Read/Write English & Chinese
' H: }! L5 ]2 l1 m3 R1 _) C2 fPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
) Q0 z& N" I9 ^* M MOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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