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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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+ ^2 I( b# c: D6 E如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20118 I# R, @0 Y* i: G
" n9 e& i8 M. E: I7 t4 F: UScope and Purpose of Job$ Q9 \! ?% I7 b
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.& L! X# L; P0 d: }4 l' E8 ]; W
Major Responsibilities and Accountabilities& [# }$ w8 l/ ?# |
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.6 D) r' K/ Y% e% {8 E) S/ Z5 l/ ]
• Answering all technical questions concerning mechanical functions and software operations.) G0 C* X+ ^/ g/ V. \5 g
• Assist with troubleshooting ideas on technical and software problems3 w- N1 C8 Z2 _% i7 U
o Test all new patch versions of software prior to release
9 R; K- X' d. y6 N# d1 t• Assist where needed in application questions.
% g0 N/ c) ~; v' u1 e• Check all technical documentation for correctness prior to field distribution.. \, U0 b! A7 s# A
o New parts and replacement parts and installation procedures
1 `. r5 _- l2 C. K; so Translation to Chinese and other languages if needed6 o6 }# B! F4 x5 q ~' C. ]
• Track and report all warranty failures
& }8 f# i y5 U* O1 Ho Make monthly report to Product Manager and 3rd party supplier.
0 g6 Z, E8 V) Xo Recommend remedy to improve product quality and design./ O- W1 d$ L2 A9 G3 a# x: D
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.* ]! O4 W+ A8 z* E/ @5 q5 n7 [4 t% T
o Run field Beta test sites and any new idea testing and make reports+ n/ { M4 E. t6 c
o Assist in information gather for any new product idea.8 z: c9 v; h9 x$ l' e$ x
o Assist in writing and new product specification4 t6 h' [8 Y( Y/ {
o Point of expert contact for implementation of features/functions.
% L$ i( v: Z5 u$ s; zo Act as technical applications expert on development team.$ J" c+ ]; j) Q
• Assist in Sales support & training.1 h) x* y; f }/ g
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.( X5 a) s$ b: h& ^) d6 w5 S
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
" A2 t- p9 }+ P+ K9 N" Q6 M" v/ T9 ~! @Human Resources and Organization6 l3 D5 H z% V0 n: K9 H; s# ^( o
• As a member of the DC team, maintain a team spirit at all times.
! H6 M; x+ d3 f% r5 N; I! s# Q• Let customer satisfaction be an influence in every decision you make.: C! V' m+ t _1 O. C" o3 _
• Communicate information efficiently and promptly to your Team and other management.
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5 W" h3 U% U4 ^( b+ h% H7 `Authority Limits" U8 f" r# L1 c% H) n3 V
7 R) l6 F8 ^% l: L5 ^( l8 a4 x% iQUALIFICATIONS( ~3 {. D6 \7 \( s* h8 |
% d6 l6 i8 E( C' x3 uEducational / Professional Background Technical School Graduate
y# S, `' U1 \% X* `Professional Experience (Years and Field of Activity) , O' u1 j+ j) N* W/ n/ ~5 [
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers" G& P6 ?: G) J1 I
List of Skills/Qualifications
: U6 Q7 p. h7 z! N• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.* [, w* G( g& V& B- h
• Background knowledge of dispensers and software ' X+ O8 C2 C! R
• Proficient in software use and writing.& S' h+ }% x( B- x
• Excellent communicator both verbally and in written reports.5 D; j) F& D& w* }1 e _# Q
• Ability to travel worldwide.
. |5 ^! \+ S5 ?* ?9 [* L• Speak Chinese & English very clearly., u3 R; C1 ~" t
: h0 u5 i$ k- S- C$ F% aLanguage Skills Read/Write English & Chinese
2 M7 P( S$ S1 h3 ~9 KPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
: U5 c, T% K9 M" k/ bOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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