苏州德资招聘技术经理

竹声

2 ~+ f4 u' k; u) m3 t如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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  U) C% R* E, i6 p# V8 dJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
; e) ?1 H% f0 H2 D8 B- n' U1 CEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
! q/ h5 ~, N% e8 g  cMajor Responsibilities and Accountabilities
! x0 i- K  E" q•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
0 M; f$ j0 m/ V$ v- q9 s•        Assist where needed in application questions.
, q" L9 Q8 F0 o8 T. z" a5 ]•        Check all technical documentation for correctness prior to field distribution.
o        New parts and replacement parts and installation procedures
o        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
2 v/ ?% ]* r# i9 ]& B- K. Ro        Make monthly report to Product Manager and 3rd party supplier.
6 d; T- C" v4 U( f) W. Mo        Recommend remedy to improve product quality and design.
2 U; }. |( f7 Q+ j5 t/ S8 E•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
6 W* b/ g  n7 s2 m* N1 J$ Jo        Run field Beta test sites and any new idea testing and make reports
7 f7 b, D6 |- \6 B& ]! wo        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
* u, r. c) r8 ao        Point of expert contact for implementation of features/functions.
7 |7 r8 ]0 ^6 xo        Act as technical applications expert on development team.
& h$ D+ B% C2 ~% U•        Assist in Sales support & training.
! L' L* z$ \+ E# r  J) S: R: k•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
! _3 x9 u, C: v6 e/ C•        Let customer satisfaction be an influence in every decision you make.
/ ~) k( L, I- D+ ?8 G•        Communicate information efficiently and promptly to your Team and other management.


Authority Limits

0 n0 \: g" c" c4 p2 NQUALIFICATIONS

7 x. a5 ^( Y8 k1 lEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
7 x7 c2 H8 C+ @& B: K* s5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
' @; |$ q5 k4 uList of Skills/Qualifications       
! N% V/ b8 Z$ ?, m5 r•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
7 k+ d+ m) Y' M' K' e•        Proficient in software use and writing.
! F3 b1 C1 l8 h) h. a: H•        Excellent communicator both verbally and in written reports.
; b! r, y" b# O•        Ability to travel worldwide.
' U/ P6 \( S5 E2 D& Q/ R! z* ?/ k•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
6 }! [) D: f/ e# V! T( xOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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