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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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7 u. D% [2 s& [/ A% c如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca0 X+ [5 e2 y9 r
6 R9 L% A% k6 {' h( `5 }Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job/ S) {, ]9 u" |5 o9 r' O5 h
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
& a% @' |3 a8 l. f2 ?: cMajor Responsibilities and Accountabilities* W) u* w! }( h1 ?, ^8 T) G
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
8 C8 n0 M8 b, D5 C• Answering all technical questions concerning mechanical functions and software operations.1 \7 N1 _' V" o
• Assist with troubleshooting ideas on technical and software problems1 k; k$ L- q6 Z: D0 D6 X/ ?3 @
o Test all new patch versions of software prior to release
) y& z6 n9 q& H" O0 v• Assist where needed in application questions.5 K8 J" c7 `$ e" f5 A4 X
• Check all technical documentation for correctness prior to field distribution.$ [7 Q9 q F" c
o New parts and replacement parts and installation procedures4 _- p' k* T& @9 E7 v5 W
o Translation to Chinese and other languages if needed2 `9 b! q; u1 X
• Track and report all warranty failures' V% t. e4 D9 A$ o6 S1 `# q
o Make monthly report to Product Manager and 3rd party supplier.# `* c9 O* j% S: K3 G
o Recommend remedy to improve product quality and design.3 H1 g1 B. `! z/ C( M9 d( f, [
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
, c* t/ V7 D2 `) [3 _! {" bo Run field Beta test sites and any new idea testing and make reports
4 k* F+ e1 G1 \: ao Assist in information gather for any new product idea.
, ^- S: @1 S9 _( Z- p( M1 No Assist in writing and new product specification& [% d; v' P! m4 H J7 X
o Point of expert contact for implementation of features/functions.
+ w- ?" v1 I do Act as technical applications expert on development team.
! B6 d3 y( F3 ]: E9 J• Assist in Sales support & training.
' r0 a2 W* M) w• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
: G. A* I& s' w ]o In rare cases where no other solution exist to travel to customer site to solve technical issues.
. J' o3 P1 G+ C' _0 ^' zHuman Resources and Organization0 C9 } U- Y8 P, W
• As a member of the DC team, maintain a team spirit at all times.; T, q7 v+ C2 y) Q& D2 W
• Let customer satisfaction be an influence in every decision you make.) M8 w3 X, N* V1 j( k W8 q9 D
• Communicate information efficiently and promptly to your Team and other management.
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, x- ^1 T2 @$ b @+ T- EAuthority Limits
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- C, R# d* B' u* i+ j8 y! ~" QQUALIFICATIONS* Y7 v8 f' M, D3 ?; C$ M4 Q
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Educational / Professional Background Technical School Graduate
$ m o9 ?2 [1 |/ i! \6 c2 @Professional Experience (Years and Field of Activity) 6 A) i4 n/ p/ J, n% e% u
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers3 I. c/ U% j) }8 _. U
List of Skills/Qualifications
- ?) _2 o+ e) U. v# v- I• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
) m o( M! m& B5 h: J- s7 E• Background knowledge of dispensers and software + q; X" x1 f/ s% a' n) f$ R
• Proficient in software use and writing.
2 X3 v. l3 R3 W$ R; K6 o5 a• Excellent communicator both verbally and in written reports.1 N; u7 \3 u& _; Q0 w1 R, B/ F
• Ability to travel worldwide.
$ I( k% ^/ k# E" F! w" p• Speak Chinese & English very clearly.6 E- j. u) c0 n
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Language Skills Read/Write English & Chinese
1 {, Q# V; X8 VPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) % g2 Q& u( n+ W1 |1 ^
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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