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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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( w2 P; B- `7 t6 x6 Z/ R) P4 ~: u: v如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca# Y- k- P8 Q% [7 X: |5 v
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011* ?' Z$ l6 U% l9 J* H
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Scope and Purpose of Job& }6 u4 t" U6 v1 P6 I8 D
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.8 f3 h$ i* U0 F1 }
Major Responsibilities and Accountabilities" K$ b+ l& _) H6 ^; u
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues., J4 X# z6 |$ L* b
• Answering all technical questions concerning mechanical functions and software operations.+ Q3 Z9 z; f( W' P6 w" x
• Assist with troubleshooting ideas on technical and software problems5 _9 I8 S: L4 F' e" S A
o Test all new patch versions of software prior to release
- m B/ \% w! ]• Assist where needed in application questions.+ w J; s- I4 j
• Check all technical documentation for correctness prior to field distribution. t. C1 f" {' y- d
o New parts and replacement parts and installation procedures
5 u' e# ^2 z- ?% ], g( Q$ k/ Q0 I: n, K1 To Translation to Chinese and other languages if needed
$ N! k/ {9 `! I$ B* b0 n• Track and report all warranty failures9 ^/ D3 Z& G! b$ U; D0 n* {. \) ]
o Make monthly report to Product Manager and 3rd party supplier.
. I% s$ J" C0 A+ L) Yo Recommend remedy to improve product quality and design.
- e9 J0 l4 D G& b• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.* J3 L# B7 F& A
o Run field Beta test sites and any new idea testing and make reports
) X8 T1 q1 K4 v7 Z- zo Assist in information gather for any new product idea.
( @, c& g* g* A: q6 i* t+ N* u. Zo Assist in writing and new product specification. E# x( X2 f8 g3 L
o Point of expert contact for implementation of features/functions.
# z$ }* f# o- Bo Act as technical applications expert on development team.( ], u# i* w2 v
• Assist in Sales support & training.: X; m! D0 ]- y# E" o
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.) z3 W( Y: [0 H
o In rare cases where no other solution exist to travel to customer site to solve technical issues.7 r: b3 g8 o1 T; Q! B
Human Resources and Organization
7 ^# x6 f( F/ R/ H• As a member of the DC team, maintain a team spirit at all times.
D# L/ V1 I8 `4 A* y• Let customer satisfaction be an influence in every decision you make.$ q& o" _5 v' d$ K
• Communicate information efficiently and promptly to your Team and other management.# e' P, Y* y% e
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Authority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate 9 L8 l' X, y5 }5 n; x
Professional Experience (Years and Field of Activity)
" h h4 q+ A( g; k" Q7 ~. W( y" V' h5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers2 `8 L4 M. k" g8 A! r* i1 D
List of Skills/Qualifications
- h5 g: [4 C/ W; D! m2 z• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
- u4 H) @9 t; K% R• Background knowledge of dispensers and software 1 v m6 w& g U. q
• Proficient in software use and writing., z: }* h! X, W& G1 ^, F) D- A
• Excellent communicator both verbally and in written reports." ~; j+ J* `$ {
• Ability to travel worldwide.
Q0 }* V( j! B P• Speak Chinese & English very clearly.
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3 ]7 X! J% \& Y4 ~Language Skills Read/Write English & Chinese 3 l- ~" i5 E0 Z
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
& V( [) G* {& MOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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