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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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4 u# O8 ?5 y$ ?# ~- T) |如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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# [. [7 I2 l/ p- {) pScope and Purpose of Job
) W. R: Z$ w% s5 t$ |Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.8 r# N7 Z7 V+ e$ W3 c5 O
Major Responsibilities and Accountabilities
* z2 W3 Q4 h3 Z7 g, @! u" z. n• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.0 w0 Z0 q5 }- P) v; l( V7 K
• Answering all technical questions concerning mechanical functions and software operations.+ P9 W2 H4 @9 \( ]/ g+ r; g: Z/ P
• Assist with troubleshooting ideas on technical and software problems7 e4 l+ d) h$ P" ?/ ]) z
o Test all new patch versions of software prior to release; |8 `8 [$ ~0 ^* h% c2 I: b) R
• Assist where needed in application questions.
5 G4 c; q6 `" M- }/ n• Check all technical documentation for correctness prior to field distribution.
* s& z; Z# I: j9 ~3 |4 b+ ]) i! io New parts and replacement parts and installation procedures
" O9 A! J3 ~ `; a( {) ro Translation to Chinese and other languages if needed/ b4 E; D6 I: x" ^
• Track and report all warranty failures. K. c+ Q' y, S0 h. k
o Make monthly report to Product Manager and 3rd party supplier.: }9 N7 ^( z" \3 |- r0 I
o Recommend remedy to improve product quality and design.
' b9 N8 a1 |) Y( j/ M5 V• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.9 k9 A" g% M U1 }1 t( G
o Run field Beta test sites and any new idea testing and make reports, v+ O6 \7 ?/ q, U4 a
o Assist in information gather for any new product idea.# n/ w n3 N2 P: o: N+ \/ y
o Assist in writing and new product specification
( H5 ^/ j: r! [# P( Y7 k; |! J, No Point of expert contact for implementation of features/functions.
# c8 u% x/ c3 p7 C# H) Y9 N9 T: ko Act as technical applications expert on development team.
- p+ M: ]# F2 T: ?/ K8 `2 F8 B. |• Assist in Sales support & training.. B* y% H5 [7 C# v3 Z: o* V
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.2 k' |) Z+ g, |: T, n
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
! Y' S% \7 f3 HHuman Resources and Organization: h$ n( I' Y: Z% k4 F; R
• As a member of the DC team, maintain a team spirit at all times./ d% B& h8 B+ n, M6 @, d
• Let customer satisfaction be an influence in every decision you make.
8 d, ?8 t6 d% o+ S: ?• Communicate information efficiently and promptly to your Team and other management.
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( c: A# s0 I/ n/ f$ @9 K8 bAuthority Limits' c) d. O- b/ J4 d
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QUALIFICATIONS
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/ V( ?( _/ N/ w- ^* M/ l% yEducational / Professional Background Technical School Graduate
; a0 S; J, o' `3 j+ ^% h+ I. m6 Z/ tProfessional Experience (Years and Field of Activity) # l5 W" j( R/ W. |0 y
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers# b2 K: x8 D% v+ V
List of Skills/Qualifications 4 F( _: a$ g( T: y1 R+ j. N
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
4 B; k/ _2 w4 b• Background knowledge of dispensers and software
* I4 M) m$ Q1 ~8 h( e U* H• Proficient in software use and writing.
E4 D# K; y* c. }• Excellent communicator both verbally and in written reports.
6 y. ]9 \0 D: I7 P" E& u" U6 A• Ability to travel worldwide.
0 y$ L" l# w( t$ t0 F. M- `* _• Speak Chinese & English very clearly.
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1 R4 P5 l- }+ H$ ^' f9 BLanguage Skills Read/Write English & Chinese
+ F/ O2 t8 N. H" E( j M( dPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) , z: A% q* q4 G6 a& ]
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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