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本帖最后由 竹声 于 2011-11-3 22:30 编辑 3 t, p9 h2 M, F% v+ G5 e
g( M% r: E% d9 V: |如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca. ]3 p M0 p& E' F8 W- C7 |8 V. o1 c
' K# I& z7 c2 ~( \2 sJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011: b: D9 m- h8 O" _6 q
2 Y0 \1 q; w9 v8 c6 z! W2 cScope and Purpose of Job) r- K, s. S- v9 d$ }
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.6 ~" n9 W0 D+ R1 p/ u% i! |/ M$ W
Major Responsibilities and Accountabilities
: b: g! l j" e4 L7 ^1 m• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.5 f% s. ~+ F) ]- [) t) b
• Answering all technical questions concerning mechanical functions and software operations.
, L4 j/ \1 c, K/ S) w* ]• Assist with troubleshooting ideas on technical and software problems
3 w6 q6 O( f4 g9 ]8 z( i0 ]+ To Test all new patch versions of software prior to release
$ ]& K" b: z# T; V8 B. X5 h• Assist where needed in application questions.
2 J5 h# U/ y+ [& }5 N• Check all technical documentation for correctness prior to field distribution.6 f3 y8 y2 `/ b6 ^
o New parts and replacement parts and installation procedures
$ t8 b6 o5 O3 P' W2 ?o Translation to Chinese and other languages if needed
; n( R4 l8 x' a N7 m* Q• Track and report all warranty failures
3 a+ Z( K& d4 \7 S. o: J; ]. No Make monthly report to Product Manager and 3rd party supplier.
7 N1 f3 J, o( E# H; U! Ao Recommend remedy to improve product quality and design.+ U" E3 G- s: L) B. w4 u
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
* ^( ^- r6 O7 v1 T ?o Run field Beta test sites and any new idea testing and make reports5 [& E- F6 j) H6 R
o Assist in information gather for any new product idea.! {0 }$ Y" t% Y7 R
o Assist in writing and new product specification
8 X1 [$ s) b7 b6 I, \o Point of expert contact for implementation of features/functions.
, X( y9 t2 N& N7 A. Ho Act as technical applications expert on development team.
) [9 j' |8 I* u" O" Y8 \6 J( ^3 K• Assist in Sales support & training.
% U$ L c5 C ]* u' d• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
9 z" K) s9 t% F4 F p& vo In rare cases where no other solution exist to travel to customer site to solve technical issues.* @5 o# A) Q$ {/ @! o: O
Human Resources and Organization
/ S6 {4 x4 x. E: @• As a member of the DC team, maintain a team spirit at all times.' P) ?0 r8 ?# Y9 T [
• Let customer satisfaction be an influence in every decision you make.# K5 y7 \+ Q: x9 {$ @) z
• Communicate information efficiently and promptly to your Team and other management.5 S: F! X* ~9 A4 |4 B ~5 @
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9 y1 ^" H t3 W/ TAuthority Limits7 |, y; S0 a( q
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QUALIFICATIONS
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! N% k/ P/ r$ k a$ QEducational / Professional Background Technical School Graduate , n+ | C) M4 q, u$ x
Professional Experience (Years and Field of Activity) ) x# {* @. y% {1 W( [
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
0 y5 P& G0 {0 Y) r2 v: K1 a* wList of Skills/Qualifications . n2 n# q1 }* r# F2 @
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.6 I! Q7 _$ q3 g% b; V/ f
• Background knowledge of dispensers and software
* w6 H' t" f$ m8 ]( R• Proficient in software use and writing.; a' B! W3 ?& P
• Excellent communicator both verbally and in written reports.4 u4 D# U* @2 ~' O
• Ability to travel worldwide.
' } X+ m9 M* O- @6 Q; U8 j8 V• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese : a4 B6 l2 m& O$ R9 V6 f
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 6 i' m% ]7 C2 B
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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