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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca* U3 }2 t1 J( y) z, Q. h* _3 k1 b
. y& n( @* ~2 d7 N. aJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011* _) z' Z, y8 [. {
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Scope and Purpose of Job6 X6 ]# f" x' [
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.8 A# T& B: O9 T4 Q+ X! G
Major Responsibilities and Accountabilities. c1 y ~! ~, `' W f! `
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.* F7 D' |0 o4 M
• Answering all technical questions concerning mechanical functions and software operations.. B5 r. M" n% O7 I- ~- t4 t8 k
• Assist with troubleshooting ideas on technical and software problems
- y: D0 d7 I' |2 ^o Test all new patch versions of software prior to release! v+ n1 e" C V Z
• Assist where needed in application questions.5 @3 C' w2 F6 w% e' j& @, s% L
• Check all technical documentation for correctness prior to field distribution.% r/ ~2 |- M6 `% z' k/ }1 q% ~
o New parts and replacement parts and installation procedures9 g! e$ |* w# l4 m
o Translation to Chinese and other languages if needed+ t& u2 I4 I4 y ~) I/ a; R
• Track and report all warranty failures! Z N; q) }. Q# A
o Make monthly report to Product Manager and 3rd party supplier.% p5 j3 r5 o# R$ q8 C
o Recommend remedy to improve product quality and design.
) m0 F5 ~& l3 B5 I9 {• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
R7 ], p# B2 t1 T3 `o Run field Beta test sites and any new idea testing and make reports
3 _ u T/ Q0 C& l5 Y1 [, Ko Assist in information gather for any new product idea.2 J( P, Y" i" S& N8 }" h
o Assist in writing and new product specification
9 b* ?# W* C% C- {/ R+ j" t$ _o Point of expert contact for implementation of features/functions.
& _& f# O/ [1 U3 co Act as technical applications expert on development team.6 i9 \6 }* b$ e
• Assist in Sales support & training.4 H% _8 V2 V$ O
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
( R' w5 c4 ?' d7 b1 S- F; b/ co In rare cases where no other solution exist to travel to customer site to solve technical issues.! \9 F3 g, O7 ]3 T* d! N
Human Resources and Organization; h3 L0 v% W: b( u
• As a member of the DC team, maintain a team spirit at all times.
/ t0 t) N9 k, b• Let customer satisfaction be an influence in every decision you make.
( j9 [) i" ]0 M) }( u: L• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS
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. I/ y; V& h6 Q/ q5 k. CEducational / Professional Background Technical School Graduate
6 A( N9 Q. r2 | vProfessional Experience (Years and Field of Activity) ' }6 ~. K5 Z: _
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
6 _0 m% K+ w2 ?+ l6 m3 zList of Skills/Qualifications
& v: L7 |: N8 Z) T. V• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes." o8 N" [) p C& ^: \+ q5 T6 A
• Background knowledge of dispensers and software ; X' l) J l, d" w' a0 }' b7 e/ Z2 z
• Proficient in software use and writing.; A; G: W4 r; R# @! j& K4 O* d" G# m0 }! b
• Excellent communicator both verbally and in written reports., N7 u4 _) M! l
• Ability to travel worldwide.
( e# p) i( E% S7 p& c• Speak Chinese & English very clearly. e) E9 }9 o& c- v- K
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Language Skills Read/Write English & Chinese
+ `5 Q1 C# ~. i0 N% e0 qPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 J d$ O' `2 q4 N+ Y3 JOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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