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本帖最后由 竹声 于 2011-11-3 22:30 编辑 " U u* |3 |, O) i3 d
0 v! b, }, N) X( Q如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca4 b9 a/ ]/ ~) A6 M" Q4 _
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011. K3 j; K) P0 \
4 s9 G O) k) l* X- xScope and Purpose of Job
, G9 z2 @$ ~, hEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
! J# X3 c% T# r( aMajor Responsibilities and Accountabilities& v4 W. q( D R# ^5 ^
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
I# U# i1 W, W4 O) L4 N+ r3 Z• Answering all technical questions concerning mechanical functions and software operations.
0 d+ J, j; H) A% h. ^/ O• Assist with troubleshooting ideas on technical and software problems
, O6 ~2 m" l2 V/ mo Test all new patch versions of software prior to release' V4 ~" C& C) D+ G( i+ L
• Assist where needed in application questions.0 Z4 N% E9 ~/ C$ q
• Check all technical documentation for correctness prior to field distribution.1 m7 Q, ?$ T* v+ c
o New parts and replacement parts and installation procedures
@% |, t4 @0 l1 d5 p* R) y" s( ~o Translation to Chinese and other languages if needed
' H q; D: k3 Q1 g a- `• Track and report all warranty failures
2 {- O/ k: n! @* F6 [; a5 p$ Po Make monthly report to Product Manager and 3rd party supplier.- e; n1 m. U( B3 u2 m
o Recommend remedy to improve product quality and design.! o9 D; T1 Q9 }7 C7 z
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.; m3 `: Z' R* F; [/ m+ z
o Run field Beta test sites and any new idea testing and make reports
' l/ \6 C9 W/ ro Assist in information gather for any new product idea.7 C* z' d7 z4 Y
o Assist in writing and new product specification( b. m# r" Q, L; B
o Point of expert contact for implementation of features/functions.
! L x2 H4 s, j& Y# R. J1 go Act as technical applications expert on development team." I6 h! t( l" v2 {) K! T
• Assist in Sales support & training.
' @9 j# M# E, u: v, Z/ z• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.5 r: [6 i3 Q3 M' k( R* d
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
0 Q( F; U- e0 cHuman Resources and Organization* H+ K: a9 I+ ?3 w: J! q4 j% P: U
• As a member of the DC team, maintain a team spirit at all times.
1 I F; _$ W- x& l; \• Let customer satisfaction be an influence in every decision you make.4 x% ]4 z) A0 ~$ _1 H. ?6 y$ _
• Communicate information efficiently and promptly to your Team and other management./ v) q) {! u+ o* L+ [+ G
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Authority Limits
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QUALIFICATIONS; ~. p% s% l7 u3 k7 E7 v
7 J% N7 Y- |! R( D& u% aEducational / Professional Background Technical School Graduate " Z3 [; X' E/ S" s
Professional Experience (Years and Field of Activity) " ?- `. W$ }9 G! M+ q) d# Z
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 z1 C6 s5 N3 H; }5 O" Z8 nList of Skills/Qualifications E( X6 N2 A; Z" R
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes. }: a! o1 q- D8 o0 k: R
• Background knowledge of dispensers and software 4 l' k) Z3 V. h- ~- i' s) |7 _
• Proficient in software use and writing.* Z( z% C. x8 A W2 K
• Excellent communicator both verbally and in written reports.
. ~, n$ g- Q+ R+ ]+ ?• Ability to travel worldwide.
4 | f9 x3 v+ [• Speak Chinese & English very clearly., M7 F9 h. d1 e3 I7 a9 Y+ T1 R
- u) \+ J& l1 V; u# r& qLanguage Skills Read/Write English & Chinese 8 i- |" ^" V& J. f j7 W
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
# b/ h5 U8 \! i, z- x6 ?Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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