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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca/ c s6 A3 v2 S' \8 C3 k1 C7 I
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20110 Q$ S6 J' J, z( @3 _6 k
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Scope and Purpose of Job- F9 J* [& U3 r( Z+ M- W" v7 m
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
, o7 X- {# n& I, Z0 `8 Z" QMajor Responsibilities and Accountabilities/ `6 E5 z s) q9 _' V2 A
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.+ S6 }6 Y( [2 a3 q' O0 n
• Answering all technical questions concerning mechanical functions and software operations.: o6 [* w. X3 l5 E8 O7 U C
• Assist with troubleshooting ideas on technical and software problems
E1 m5 G/ O- U- r' U% U9 zo Test all new patch versions of software prior to release& ?/ U( z" ]& D; x3 b; o* ?
• Assist where needed in application questions.- t4 X. F; f9 d$ G3 u i- \
• Check all technical documentation for correctness prior to field distribution.$ s& q8 } U# g0 r! z( I( L; n" E/ `
o New parts and replacement parts and installation procedures
) ^. B9 \( @& M, ao Translation to Chinese and other languages if needed
/ |1 q ~* d4 {. h4 e L% e9 q4 |/ F• Track and report all warranty failures$ C/ t8 N& @, E) |
o Make monthly report to Product Manager and 3rd party supplier.
: V& p, w$ t. C- Q- ?o Recommend remedy to improve product quality and design.3 }+ ^- A+ P* v3 q* u
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
$ a/ O9 u) P1 Zo Run field Beta test sites and any new idea testing and make reports
* y) l# @8 Q$ G9 _% oo Assist in information gather for any new product idea.
. S: _5 U" H! d! d, ?$ j: qo Assist in writing and new product specification A- y1 n* n, W9 J. A$ t
o Point of expert contact for implementation of features/functions.6 k3 W W( t* G c+ l# J
o Act as technical applications expert on development team.
# t' D5 Q" e0 u; D) d- q% s, x• Assist in Sales support & training.. q# I1 i" A1 e, ]; l! `" K
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.8 ?( `6 A0 B* o( F2 h5 ]
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
) R: `% [9 F! ]+ t! P- T: W7 G& [Human Resources and Organization3 E7 t8 V2 z0 Z% z4 R: ?: `
• As a member of the DC team, maintain a team spirit at all times.
6 d: d( m) F& ]$ q- O$ q+ Q5 V4 x• Let customer satisfaction be an influence in every decision you make.8 n/ M8 W; D& J9 y& b C% a
• Communicate information efficiently and promptly to your Team and other management.
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0 A$ O9 Y# K6 `. K; xAuthority Limits
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2 a, x' @: {# B% ^) Y4 C! yQUALIFICATIONS
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; E% N+ [$ `% a! \/ @0 ~. ?Educational / Professional Background Technical School Graduate 2 I2 i3 u0 v$ _/ Q6 z* }; ^
Professional Experience (Years and Field of Activity)
- ^: j# ~- s( {& c8 v# Q( E# I5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers( S! \! e- B2 R
List of Skills/Qualifications
8 u4 {# O8 l) a' y4 \* S9 k& K• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.# y; x3 G `- i' }4 k$ O
• Background knowledge of dispensers and software - A6 j5 e, J" Y- C0 e
• Proficient in software use and writing.: {' u/ I& x! h$ j( Z# E
• Excellent communicator both verbally and in written reports.+ E" M6 C" \/ J) G* U: `5 i
• Ability to travel worldwide.
6 ~! a# k7 z$ M: k• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese 3 u) V) C f. g, I6 t
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
8 _1 g4 i8 `! K; m+ j( YOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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