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本帖最后由 竹声 于 2011-11-3 22:30 编辑 ' S. I; B: i2 t4 C0 ?+ }4 o. R# w
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca0 E+ y: c6 d3 U1 G+ N$ t4 R. t
& v, I0 v' p1 J. F u' I& TJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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. c" o4 K ^) @8 v9 oScope and Purpose of Job
' ~/ T1 W1 O. UEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
5 M# ~: F: x* vMajor Responsibilities and Accountabilities$ b& ^& @* e" C1 G2 W3 C$ H2 G) A
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
8 k% A- U# N4 y4 W• Answering all technical questions concerning mechanical functions and software operations.
. q, y' [, R& w) D- o' I" k2 u( n4 @• Assist with troubleshooting ideas on technical and software problems
; }0 i8 c7 b( w# q5 ]9 yo Test all new patch versions of software prior to release' S) B4 a: H" {* _5 t4 \+ E0 W
• Assist where needed in application questions.' E- }7 s2 q0 v
• Check all technical documentation for correctness prior to field distribution.. J9 M5 m; g/ O! m. e* N7 N) w
o New parts and replacement parts and installation procedures) z6 _) E9 S2 k/ k* K% C8 q/ j
o Translation to Chinese and other languages if needed
& b$ b% c' P6 c l• Track and report all warranty failures
! C) Q/ R n1 l% i6 {+ zo Make monthly report to Product Manager and 3rd party supplier. I0 B0 Y/ i9 L/ ?$ H0 O1 d
o Recommend remedy to improve product quality and design.
, i5 Z9 P1 R* {$ o. e8 `* |• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
4 x; V; C8 T. Q/ Po Run field Beta test sites and any new idea testing and make reports
1 R2 h" G, B* X& y7 E$ Wo Assist in information gather for any new product idea.
- d" c, C3 ]$ ro Assist in writing and new product specification
9 s, h" ^3 l* x4 Y! I6 B0 ^o Point of expert contact for implementation of features/functions.
( w; _: q& o& v0 J" ]' do Act as technical applications expert on development team.
7 S: w8 N6 C, `5 w% P. Y8 ^• Assist in Sales support & training.
, w# |* f) X. r2 }1 W2 n1 l3 \* U) M• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools./ c% \) e2 P9 g Y6 H$ I4 l8 Q7 v; l
o In rare cases where no other solution exist to travel to customer site to solve technical issues.8 n$ |5 R; M4 `/ p; I
Human Resources and Organization( t8 n$ T7 T8 O: \$ q8 C
• As a member of the DC team, maintain a team spirit at all times.! \( I; F& [1 e& d6 A+ g* I
• Let customer satisfaction be an influence in every decision you make.
& u3 U# y. c/ o% g6 ^4 d% {• Communicate information efficiently and promptly to your Team and other management.
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9 [$ }3 Q( [2 KAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
8 p- D7 F) c7 r7 k) d6 xProfessional Experience (Years and Field of Activity) 9 q/ C, V! C+ u- z" {0 q' q
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers. t7 U4 B0 W5 j/ h% G9 ^6 K8 F9 U3 L
List of Skills/Qualifications
8 C# R# b4 R2 m) R2 v. u• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.* I' a$ _9 ^# N5 Y6 |6 Z
• Background knowledge of dispensers and software ' L. d' c; H0 m- q3 |* w
• Proficient in software use and writing.6 k, t7 A& O1 W3 a9 r' H& W
• Excellent communicator both verbally and in written reports." O5 b0 U3 t4 y- b, u$ m# P
• Ability to travel worldwide.
2 F5 v. C" {' b* S) K$ G• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese ; |) _ Z# ^- q4 I
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) & N& D3 t5 K" Q& H8 x
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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