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本帖最后由 竹声 于 2011-11-3 22:30 编辑 , @2 \4 S, b6 N5 m% w+ `1 T
1 y) `4 S5 F! N$ O6 z6 ^+ F+ D( Y% U* ]如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca5 y/ `6 y5 W/ G$ t9 `5 v! B9 V/ [( n
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
$ I7 P0 _6 `) H- O/ y5 L! A2 Q, w, y7 p& _2 K
Scope and Purpose of Job- D: i5 E$ f. `; x
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
4 X2 \/ h* X) }" \- nMajor Responsibilities and Accountabilities+ ^/ O! w" q& u, q+ m
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.& B! z4 Y: C) ~9 i8 ^0 I4 F- b* n
• Answering all technical questions concerning mechanical functions and software operations.
% X5 }% A* m) r/ y3 _4 s& O* \$ l6 U/ A• Assist with troubleshooting ideas on technical and software problems( c3 D8 o# ^4 V/ M5 }, I
o Test all new patch versions of software prior to release" M9 _" I8 z8 _1 G7 n& m% K
• Assist where needed in application questions.
- k" ?% T, C( a, k2 S4 I• Check all technical documentation for correctness prior to field distribution.
! B+ i- W0 L+ b6 z3 n. b- do New parts and replacement parts and installation procedures
5 r8 G/ Q. Z* co Translation to Chinese and other languages if needed6 n" I" V6 D& F: p
• Track and report all warranty failures c! l) Q# G( Y, W
o Make monthly report to Product Manager and 3rd party supplier.
) K) L8 T& N: R3 Xo Recommend remedy to improve product quality and design.
* Q* s9 ?! ~" ^! H! c, V1 }• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.. ?5 q* c" |- u. D4 R7 ?+ U* B
o Run field Beta test sites and any new idea testing and make reports
$ [- n9 p5 Z6 c5 L: ~( oo Assist in information gather for any new product idea.7 A; a, Q( M4 f
o Assist in writing and new product specification& _* r( D1 x: F: P, Q9 [, \
o Point of expert contact for implementation of features/functions.: y7 o0 g) X: @* b. O, @
o Act as technical applications expert on development team.3 l( ?4 z. v/ T$ b9 Y6 D2 t
• Assist in Sales support & training.9 L" d+ P8 _; Y+ k! _
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.; W9 A1 t3 g- ~6 g- V; L
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
- e: i7 L: ~5 X: `8 W6 w) EHuman Resources and Organization, R3 h x7 a1 d( p0 P4 j
• As a member of the DC team, maintain a team spirit at all times.
! f, U2 j2 @7 e) a+ _. D• Let customer satisfaction be an influence in every decision you make.
* ~( Q0 ?9 m9 ?% S• Communicate information efficiently and promptly to your Team and other management./ ?4 j( L" U# z+ U
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- ^* C: Q( S9 P$ ~0 P2 P% c8 @( wAuthority Limits ~% @, S# u+ g" B/ o b
) d6 U3 n" }; Q6 RQUALIFICATIONS/ e! P! V: C5 [6 c, X, Q7 c
% X% i( z# Y @9 z: pEducational / Professional Background Technical School Graduate
8 T4 F: g' G3 O p/ oProfessional Experience (Years and Field of Activity) % c' |4 K5 ^% o7 k% f
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers/ z, u& w- H5 x2 _. e k9 m
List of Skills/Qualifications ) E+ U( {3 O# X: H/ N# g0 {, \
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.- Y0 h- h3 c' F! _ `( E7 c- J
• Background knowledge of dispensers and software - W; ?( f ]# N. b3 b! V
• Proficient in software use and writing.
3 k7 D \5 g1 M V7 o7 V ~• Excellent communicator both verbally and in written reports.
9 G, r( C* t- K, N, I2 J• Ability to travel worldwide.
7 s4 K; B* b* ~; q m& ~! @• Speak Chinese & English very clearly.
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" ^ r3 b5 I. Z2 z( aLanguage Skills Read/Write English & Chinese
' E; C- u: |( Y+ k: jPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
( a3 E4 A( e9 }! r, hOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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