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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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# H' Z2 I! g0 s2 k a8 w! V如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011- e% E }/ E# _6 n
# O7 ]- }1 _9 bScope and Purpose of Job- B+ J6 g7 `# B
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.- }+ G) u) M! \# B' R+ p
Major Responsibilities and Accountabilities. U# e% m$ H. \4 p
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* s0 x$ ?1 |7 }. u! B• Answering all technical questions concerning mechanical functions and software operations.
' V7 B" s6 z% P• Assist with troubleshooting ideas on technical and software problems
: a: V' U8 ~' _% ^# do Test all new patch versions of software prior to release4 }* M. J, {6 j2 ]
• Assist where needed in application questions.0 W, r' Z2 [4 f* V$ s
• Check all technical documentation for correctness prior to field distribution.
3 I% E! U" S' oo New parts and replacement parts and installation procedures
3 l/ ]1 g6 t, N; J5 A; Ho Translation to Chinese and other languages if needed
# c' f) G% y9 \" S. @( g/ A) w• Track and report all warranty failures7 j$ f, i7 ?3 Z5 W* V+ C6 K- J: C2 R
o Make monthly report to Product Manager and 3rd party supplier.
) @9 L3 [* O. `( j- ]0 ^( G" Bo Recommend remedy to improve product quality and design.
& z) X! A& n0 R+ N• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.) P6 h& S: o. J: a! `. d( r) p
o Run field Beta test sites and any new idea testing and make reports$ D/ z) O* Z2 a! q
o Assist in information gather for any new product idea./ Y2 Y5 y( _! c5 t6 O Z
o Assist in writing and new product specification
6 G: ]5 t. F1 x Go Point of expert contact for implementation of features/functions.
( G4 u. _2 ^: Co Act as technical applications expert on development team.
1 f- {7 A0 Z" W/ u; x• Assist in Sales support & training.: r! [6 z- b3 F( V% E- O
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
& n% |# ~$ A, s! X0 }o In rare cases where no other solution exist to travel to customer site to solve technical issues.
+ N& j f$ O; Q& O$ l) YHuman Resources and Organization* W9 i3 {0 a5 I) @. {
• As a member of the DC team, maintain a team spirit at all times.- W4 }0 [+ l4 b& E# Z$ L u. i/ P$ C
• Let customer satisfaction be an influence in every decision you make.3 w+ u- E$ F- L6 a8 O5 w4 \5 U
• Communicate information efficiently and promptly to your Team and other management.: P5 K4 J! p0 z
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+ M. ^. {+ ]) k7 E/ z6 O- X! LAuthority Limits
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/ J$ k& I. Y3 I4 s- M3 {QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
; |% W2 t$ S/ s, R1 MProfessional Experience (Years and Field of Activity) 8 \8 j$ P6 a# ?# D
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers" H# D! @4 k7 f$ N
List of Skills/Qualifications
) L) K' n1 K$ w• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
, @$ D- M, j7 O/ F0 |( G5 M• Background knowledge of dispensers and software
1 Y) E* W" |* ^. Q• Proficient in software use and writing.9 e8 H# [+ e8 ?6 [3 M9 ~4 R
• Excellent communicator both verbally and in written reports.
+ f. l- H }" Q8 P4 q& H" t• Ability to travel worldwide.
3 @1 C! z% c) c# x9 X* d9 U' f• Speak Chinese & English very clearly.
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) N9 I3 M/ r$ e7 |9 B' R& W- CLanguage Skills Read/Write English & Chinese
; @% g& J$ A+ l. g9 O* NPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 8 N. T8 |4 j W+ e
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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