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本帖最后由 竹声 于 2011-11-3 22:30 编辑 5 T* k% |# h! z; H9 g( p! e3 k
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca, V1 n) J/ f$ P$ h1 J0 m( ^9 R7 j: g
7 F& W+ q' ?/ G2 NJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20110 r3 m# P0 p6 \8 h: {- a) ~
: m1 N# ^* ]: ^1 g3 t+ k, NScope and Purpose of Job+ y4 c) a5 A' Y4 i) r! S1 Y3 X; Z
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment., x( l) N+ f) K1 P
Major Responsibilities and Accountabilities
# X" a F; {, X! O• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
% F- m& _, g' v* f* }• Answering all technical questions concerning mechanical functions and software operations.- k. @% N+ {% e2 F& W
• Assist with troubleshooting ideas on technical and software problems& M- _# h, W9 w4 l I, O/ |
o Test all new patch versions of software prior to release
0 B1 q ^" y/ T+ y2 Y• Assist where needed in application questions.
! V% X# R! Q% \4 J; e• Check all technical documentation for correctness prior to field distribution.
6 X# \) \" i8 P* Yo New parts and replacement parts and installation procedures: |0 @* U3 L+ }' A& m& o3 G
o Translation to Chinese and other languages if needed
) D) N) e1 j8 a' U+ y+ `) m% S• Track and report all warranty failures% a- _1 p2 O- j0 K
o Make monthly report to Product Manager and 3rd party supplier.
m, i R" k9 | jo Recommend remedy to improve product quality and design.
; L' F. \! z# t3 l$ U$ X k• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.$ \2 v4 J" M& p
o Run field Beta test sites and any new idea testing and make reports' M7 l: J5 @# j" {2 J5 X
o Assist in information gather for any new product idea.
5 r* e) K: A7 B1 i- vo Assist in writing and new product specification c4 u0 t6 C, ^5 M @& L
o Point of expert contact for implementation of features/functions.
" K- u" w- B8 R2 Do Act as technical applications expert on development team.
- A/ R# P9 g$ g1 m* }- W+ s• Assist in Sales support & training.
5 g5 j) i( h+ X• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
- Q2 m! N! L. no In rare cases where no other solution exist to travel to customer site to solve technical issues.( [3 l" x. O- I0 C7 j6 Y( C2 A
Human Resources and Organization+ k- _0 Z/ i( X: f0 @0 \
• As a member of the DC team, maintain a team spirit at all times.
1 s u: F {; E- _+ F- q• Let customer satisfaction be an influence in every decision you make.
# @, _0 V8 N) [8 r6 Y& X) ]• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits) W+ v" U3 p( u# j! X2 b0 [
7 p0 j( i( f8 W( G# xQUALIFICATIONS! N$ ~2 P6 e& H8 Z* F2 w" b5 ]
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Educational / Professional Background Technical School Graduate
* \+ t+ E2 H; T2 PProfessional Experience (Years and Field of Activity)
% \: g+ `4 o+ Y+ U! a* H( u- K5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers* O! ]; {7 Q1 J9 s2 A1 `
List of Skills/Qualifications
1 g9 X* E/ s: y! ^+ `- U• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
7 p2 B" y" j# L2 B• Background knowledge of dispensers and software 4 I- Q) N7 ]' {# p
• Proficient in software use and writing.
6 b0 H2 K. y$ e! O: g! M1 w& M• Excellent communicator both verbally and in written reports." N, } ?5 _5 y. X' D! t, C
• Ability to travel worldwide.$ R6 W2 z0 m2 d0 ?0 P
• Speak Chinese & English very clearly.& I4 p B$ f5 ? n5 b, _
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Language Skills Read/Write English & Chinese
' b$ t( \9 c6 W t0 H( n: H) SPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
4 z q( `# j* GOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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