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本帖最后由 竹声 于 2011-11-3 22:30 编辑 q# q$ P1 j$ K2 X6 x& x: O
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca6 r: N A# I; Y7 \
$ G& P; l6 b! F) p- L9 w# bJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011$ E% x* C5 _6 Z4 o! |; i3 Q0 e
0 N$ P8 J/ e5 }' j8 e3 AScope and Purpose of Job: ]+ t0 H! Q# V( ]8 r+ ?
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
$ X8 w% {4 {. r" L% P/ O( x2 |- dMajor Responsibilities and Accountabilities, q2 K( u7 U7 s1 O
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
3 k1 v" v. e7 f9 M( C• Answering all technical questions concerning mechanical functions and software operations.7 z: T/ ^5 }$ H+ A/ q* L
• Assist with troubleshooting ideas on technical and software problems
- _6 `0 f( [. W' j5 oo Test all new patch versions of software prior to release! J! V E, y! h. p8 Q' r, B& t
• Assist where needed in application questions.: s& J3 ], h- M A" a/ y7 i: ~
• Check all technical documentation for correctness prior to field distribution.: e, q5 o! J1 {, O/ _
o New parts and replacement parts and installation procedures8 X1 I1 r. I( [8 h
o Translation to Chinese and other languages if needed
: v6 T4 F( g- n! p. o# ^• Track and report all warranty failures
" Q8 X' w( ~ C) G. _& f# b0 D- Bo Make monthly report to Product Manager and 3rd party supplier.
7 s! h# f! C6 D# v, t' j0 Ro Recommend remedy to improve product quality and design.* X+ O1 N6 |" x7 R( A7 m
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
1 A7 A( G8 k1 p- X- A8 a# T9 P [o Run field Beta test sites and any new idea testing and make reports+ x' w0 j e5 D; j+ d, E
o Assist in information gather for any new product idea.; a' ? L( q7 e1 W- Z+ N
o Assist in writing and new product specification
( p) E y' t7 ^- r2 O- _, N" y7 io Point of expert contact for implementation of features/functions.
- ?5 G# @! n9 X/ po Act as technical applications expert on development team. C. t" g$ j1 M6 t- m) m0 m
• Assist in Sales support & training.7 B! q! A' }# |, J% r3 ^
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.- x$ a+ n' p% L8 S A- T; u5 x
o In rare cases where no other solution exist to travel to customer site to solve technical issues.. Y M8 K% {1 I* F+ q$ x2 V+ V4 J
Human Resources and Organization
2 B$ r: g4 F: S8 Q9 |7 x: J6 C- h$ [• As a member of the DC team, maintain a team spirit at all times.
* \6 i( \, N2 r x* A2 B• Let customer satisfaction be an influence in every decision you make./ @+ p+ [5 V3 J2 |& E0 q
• Communicate information efficiently and promptly to your Team and other management.0 `. g# E" I' b* ~+ T
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% e: k3 h3 K# U. b& l4 N/ zAuthority Limits- ~. M: O+ ?1 N
/ T, p5 h) ~8 v n- S$ s; q- @QUALIFICATIONS1 L3 y! Q5 Z8 R9 ]( @
) F0 |" O; z/ t. y+ R& HEducational / Professional Background Technical School Graduate 4 o3 s4 ]0 o @. R
Professional Experience (Years and Field of Activity) : c% O3 n( [4 q* e
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers( M+ D1 D6 |. \: r9 n. s
List of Skills/Qualifications
" O* |. J/ M* A• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
1 R! S, d0 M' B( a• Background knowledge of dispensers and software + S/ ~! Q' z$ O g* g' P# @9 x4 w* ~
• Proficient in software use and writing.
+ E' K2 V& J( X$ q3 H/ c! s2 V• Excellent communicator both verbally and in written reports.1 u3 f% u+ ], \ P: U
• Ability to travel worldwide.
1 B/ p3 [ ^/ z0 j( r• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
. k- D4 [) z( a7 ^0 _; @Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
+ U+ @$ I& C, J$ d+ M% o& c4 AOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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