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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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5 Y* e3 O2 _: p7 ]+ o* X如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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/ |6 a( H+ I& _' ~Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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3 \6 s8 h: s; L t/ hScope and Purpose of Job
) h0 o. U, H2 m! s; X1 DEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
* E) `5 s9 }" y- p% aMajor Responsibilities and Accountabilities/ l$ Z. [1 T* q' M% q% i" R) |
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
) Y! o9 b/ [7 D9 _+ Z7 a• Answering all technical questions concerning mechanical functions and software operations.: F6 V5 \. U4 P Z+ \5 a8 Z" q
• Assist with troubleshooting ideas on technical and software problems
) c5 Q! ~ @/ g v; ^# zo Test all new patch versions of software prior to release x( a5 }+ d) }- O0 T! d# l
• Assist where needed in application questions.
3 C3 p7 h+ N( y' f• Check all technical documentation for correctness prior to field distribution.1 u: F, q" W( A R, U
o New parts and replacement parts and installation procedures7 j3 H3 [' v7 s# o
o Translation to Chinese and other languages if needed
- d1 z* q' G* m% N• Track and report all warranty failures. W% w; e4 S( v' I1 W) t
o Make monthly report to Product Manager and 3rd party supplier.
2 K4 M5 _' n; O5 So Recommend remedy to improve product quality and design. `$ R7 }+ Z5 \( V& a
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development." X" g0 U6 o: v. |6 ]
o Run field Beta test sites and any new idea testing and make reports
2 _7 M) ~4 b& ^( Jo Assist in information gather for any new product idea.
( @1 z& ^! g* l1 V8 Xo Assist in writing and new product specification
2 N3 A) B% P& S k+ yo Point of expert contact for implementation of features/functions.
' S) d* ]% q: bo Act as technical applications expert on development team.4 v6 a8 g% X$ x& Y+ O: i5 \, A
• Assist in Sales support & training.
& J2 K1 r8 p C5 o' f* ~• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools. \. H3 r! F5 Y5 G
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
5 D U2 z+ t# v* C6 V- m: DHuman Resources and Organization4 P) W/ m$ R! g/ W: B8 W" l$ R8 \! X
• As a member of the DC team, maintain a team spirit at all times.- C7 N q+ i, I4 c0 Z
• Let customer satisfaction be an influence in every decision you make.
% O6 R! A# D- z' J5 ?2 s• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits6 B, [! n9 A2 H V: s# `8 i
0 k4 i/ J$ c: i7 w9 j: A# x: |* CQUALIFICATIONS
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Educational / Professional Background Technical School Graduate ' m, j4 E2 m: v, N5 x* |
Professional Experience (Years and Field of Activity)
" @3 T. B0 ?. b! A4 G9 J5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers, S7 ]# l: ~7 H2 Q
List of Skills/Qualifications
+ v ]$ ~& @; H" Z; m• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.1 P1 K$ z$ O& Q7 W3 F5 E( O4 I+ r
• Background knowledge of dispensers and software 1 d1 l8 Q# ?/ T2 B
• Proficient in software use and writing.
/ _+ C9 T! g, Q• Excellent communicator both verbally and in written reports.) V, l0 ~& D& R- W, B
• Ability to travel worldwide.
& G- V" o, R0 c• Speak Chinese & English very clearly.8 k' n$ S9 _" E
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Language Skills Read/Write English & Chinese . m j6 y& a# \; w2 e
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 0 Z4 P/ y$ H' y$ X# F. `
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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