 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑
% o- L# ~, S) E8 m; H3 C3 s
2 f( e* g; H* f9 S' d% Z如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
9 m2 O2 Q# y" ]. j7 g( n5 p! G/ ]2 V! z+ L, }. i; v
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
, F3 S o% m) w( O$ C$ o" e7 Q
1 G. c/ W7 [: X6 N# R' o* `Scope and Purpose of Job
a+ h. Z) }. y1 r4 G9 h$ LEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.( }- C s! P- t# }- q+ `/ W7 K
Major Responsibilities and Accountabilities: i+ u3 ?' w" ]$ m
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
7 C1 f: [( f. D* w$ t( K, Y• Answering all technical questions concerning mechanical functions and software operations.
. s1 u" u& a3 i( O: K( U) v• Assist with troubleshooting ideas on technical and software problems
* ^& b# J, D3 A9 Y* ~# q& ^4 D3 G( Lo Test all new patch versions of software prior to release
, P; o5 f7 G% c: n$ V• Assist where needed in application questions.6 m9 L+ [2 b j' z, J3 P! `* c
• Check all technical documentation for correctness prior to field distribution.
6 h9 ^9 T! h" d6 x* fo New parts and replacement parts and installation procedures
, o: d {; q* S! O7 F: P& C; do Translation to Chinese and other languages if needed
" N& E) p4 A* i2 F) G' ]• Track and report all warranty failures3 z, E& V$ ?$ O; C* H
o Make monthly report to Product Manager and 3rd party supplier.4 Z+ h" H6 G, G( \% V/ w
o Recommend remedy to improve product quality and design.
4 e3 g2 r/ d$ P6 J/ G- g$ o( P• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
5 k W" H+ T$ b5 |$ io Run field Beta test sites and any new idea testing and make reports6 j6 X# f( h Y) I: @5 }
o Assist in information gather for any new product idea. V, Q6 j# e# X3 A5 | i, k' e) d
o Assist in writing and new product specification
' l1 }+ v/ X, w2 |- o7 v' }* go Point of expert contact for implementation of features/functions.
Z2 `& _- G+ J( I- L( d8 R! v! po Act as technical applications expert on development team.
/ }$ l! l, ^9 n1 T( B) B6 `8 g• Assist in Sales support & training.8 H" s0 [4 K b4 H: f8 S
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
' I2 [7 V( n4 k; j0 Q: V+ fo In rare cases where no other solution exist to travel to customer site to solve technical issues.
5 t2 y7 W1 D3 w+ L( gHuman Resources and Organization! H2 z$ N7 J$ y' i- Y" R$ D! a
• As a member of the DC team, maintain a team spirit at all times.4 d4 |9 d6 a* D, D
• Let customer satisfaction be an influence in every decision you make.
5 F' S& T+ Y; q' X• Communicate information efficiently and promptly to your Team and other management.
) S5 \& t: B* {/ M/ }: I9 @2 ?: E$ R O8 L5 i7 K2 }+ Y% P
9 \( D5 G! C! [* x( b/ `! N+ W
Authority Limits# r, T$ \( W* E0 Q0 i4 n5 v. L" P
* H o$ U; V1 e+ y. `/ ~6 H9 ?8 f
QUALIFICATIONS& U7 r& r. B4 {0 a
w: Z- T5 P) b/ ^, X, vEducational / Professional Background Technical School Graduate
* W) l2 n, w- ^7 U p oProfessional Experience (Years and Field of Activity)
0 O! j! r0 Z; T0 P5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
+ |/ V, _$ A! [) X$ z4 ?List of Skills/Qualifications 4 H J& W7 g$ _
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
0 b+ x# m* x( N$ K2 H! @• Background knowledge of dispensers and software - L) h/ @( @$ d: Y/ A: S; S
• Proficient in software use and writing.. T: k, S8 \" n9 W; j
• Excellent communicator both verbally and in written reports.! F+ k8 X: v' w2 M& [
• Ability to travel worldwide.8 c& @" n' @, k) V" a& R+ q4 V
• Speak Chinese & English very clearly.
# w$ v1 p! I' s
$ X# }1 z- W2 O5 c& S7 w, aLanguage Skills Read/Write English & Chinese 2 O i# f/ C7 |9 N. N. k
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 8 `6 g8 L# w0 K/ w: i/ U3 x
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|