 鲜花( 8)  鸡蛋( 0)
|
本帖最后由 竹声 于 2011-11-3 22:30 编辑 9 F0 z- G, F( a" Q6 `% v% C
* k, u$ n( P' N* C) f) h
如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
4 U6 y2 y# S- b+ g' ]; ^/ S$ `; n1 }+ Z& e( A( @
Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
' E' h* ]( o5 o. `6 S- {
5 @7 o- K0 _4 K# _Scope and Purpose of Job5 f9 Y" D! W4 a, I1 i; d
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
! J8 W/ \ H1 A& b' X( g7 sMajor Responsibilities and Accountabilities6 l( w! a& }0 k5 e
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.- U& H# q+ U* L" n4 u$ q
• Answering all technical questions concerning mechanical functions and software operations.- P' Y5 _# Z+ W% d& B F
• Assist with troubleshooting ideas on technical and software problems5 h2 k3 c* i) V k) w0 Y1 c
o Test all new patch versions of software prior to release4 ?) [ |5 _: s( z
• Assist where needed in application questions.
2 H: ], w$ b# }6 _. a• Check all technical documentation for correctness prior to field distribution.
- B6 i: t$ H; w1 X3 s8 Ro New parts and replacement parts and installation procedures0 K4 D. ]# `# h" ?$ q! f3 b. Q
o Translation to Chinese and other languages if needed8 P8 [+ C. z9 G) i
• Track and report all warranty failures7 R2 {" i7 O3 L, t- k4 o/ J
o Make monthly report to Product Manager and 3rd party supplier.( E; p, V1 ^ B8 z$ }+ w3 P
o Recommend remedy to improve product quality and design.- H+ P4 m3 P& @, s2 ~
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
' P0 N* x* _' s. _! n' f. ro Run field Beta test sites and any new idea testing and make reports8 e0 k0 F6 [; Q" C5 a
o Assist in information gather for any new product idea.- F N% m; V( ~$ r. K
o Assist in writing and new product specification
1 v6 }0 v, Q4 x) Ro Point of expert contact for implementation of features/functions.6 ]$ s/ @: y8 A/ T$ ^$ N# i. b; C( z
o Act as technical applications expert on development team.
' | e* t: d: L! _• Assist in Sales support & training.* ?. J7 d8 Z' ]: e6 E* T
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.7 g$ k% U% @2 Y [7 u
o In rare cases where no other solution exist to travel to customer site to solve technical issues.$ ]5 P7 a# l0 z+ J1 \
Human Resources and Organization
$ @* M6 l9 w3 C" A& u• As a member of the DC team, maintain a team spirit at all times.6 Y9 [$ n# F3 Z5 r- ?
• Let customer satisfaction be an influence in every decision you make.% R0 {1 b- \( X6 g
• Communicate information efficiently and promptly to your Team and other management.
2 w% T, r, g0 _1 @8 p- x6 J
+ S6 Q+ ]8 X7 Z/ b# `2 |: J! r. e( g6 o/ x$ h% y
Authority Limits7 a* U% U" C( L6 c
6 i& G# q/ B: t6 w
QUALIFICATIONS
- l! D4 ]. q5 k& g4 e4 o, ?$ f( ~$ s/ s9 s
Educational / Professional Background Technical School Graduate ( \5 b7 |+ c8 J5 u+ ]
Professional Experience (Years and Field of Activity) ) G6 |0 j: n$ H; ?; t+ D
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers$ _# m0 j( g6 u3 ?1 ?" t/ X
List of Skills/Qualifications
2 R/ L2 c/ Z" R. U! Z- U• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.; i5 g( A! c+ H3 Y7 y2 n$ e
• Background knowledge of dispensers and software 4 ?2 u$ R( a; r
• Proficient in software use and writing.) ]" S6 M4 g' h" N* E) u9 A5 C4 p( M i
• Excellent communicator both verbally and in written reports.* I4 ^% M8 i6 N( `. x2 d( Q2 T
• Ability to travel worldwide.) m p B* l+ k, u) F0 \2 ~
• Speak Chinese & English very clearly., \- O6 @. d8 E
; `+ [0 e ~4 V0 w2 R/ @( \
Language Skills Read/Write English & Chinese
6 `7 ^; b+ Z) QPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ( ]& q6 t$ j5 N, C
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
|