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本帖最后由 竹声 于 2011-11-3 22:30 编辑 c+ |4 o# F8 b1 Q
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca9 L, e [/ O f9 x
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
1 H9 e3 u. G3 k- w8 |* q, N" oEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.3 o1 e% o' Q; c, w0 A
Major Responsibilities and Accountabilities0 A& V7 ~$ ^ ]4 ^' D) j) c1 ~
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* ?8 Y$ s1 o/ j8 {, ^• Answering all technical questions concerning mechanical functions and software operations.) ~- U) s9 x& a# b- S3 O/ m
• Assist with troubleshooting ideas on technical and software problems
$ |8 ~( [& ]! D! h- }% [o Test all new patch versions of software prior to release& S7 f* _4 M+ U0 b9 G: y7 y
• Assist where needed in application questions.
" `! A6 l' d. N. Q• Check all technical documentation for correctness prior to field distribution.
$ A* s. C: W5 a) V2 {. Co New parts and replacement parts and installation procedures9 Y7 {' M2 a* k8 A* O( j8 s; e$ y
o Translation to Chinese and other languages if needed4 \+ V5 H) z9 r; E4 W
• Track and report all warranty failures
% q7 \" X# R0 ^o Make monthly report to Product Manager and 3rd party supplier.- R# {! o2 U: ^8 s( L$ l
o Recommend remedy to improve product quality and design.$ ?6 U; l4 D8 J7 R. c
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.8 M* N2 ?" O" Y9 p( w2 `
o Run field Beta test sites and any new idea testing and make reports; `, B4 }; P: k# u
o Assist in information gather for any new product idea.- e0 Q0 `# U& `" h2 z; W& W
o Assist in writing and new product specification, T( F8 ~7 X# G, v
o Point of expert contact for implementation of features/functions.* ]" a G# F4 @- t6 J2 _
o Act as technical applications expert on development team.3 Y- s8 e. e( i6 j+ S
• Assist in Sales support & training.; d8 }' R+ K; B( {3 f
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
2 M" Q4 X J# go In rare cases where no other solution exist to travel to customer site to solve technical issues.* h5 H4 G2 M: X5 j
Human Resources and Organization9 _2 |! C. L1 J9 y2 u
• As a member of the DC team, maintain a team spirit at all times.: _, ^9 ]9 J2 N, g, K- T& t7 X
• Let customer satisfaction be an influence in every decision you make.$ y. n1 O! _6 k/ O# O8 @
• Communicate information efficiently and promptly to your Team and other management.
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) U$ Q" V8 L7 Y4 S, IAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
" ]- i5 e6 ~4 Q, B- ?6 t: O" d- FProfessional Experience (Years and Field of Activity)
/ J u; u) {4 D9 b% x4 l7 G5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
7 P" k7 }7 l( x2 y! X3 `List of Skills/Qualifications
6 Z3 V H, y; Q& Y+ h• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.1 d4 A# h! h- e4 h
• Background knowledge of dispensers and software ) i5 [6 C, {6 k3 g, u4 \0 ?$ c
• Proficient in software use and writing.4 n# k$ ~. S& u7 {# ^ Y
• Excellent communicator both verbally and in written reports.
~3 }9 B& W0 K8 j- b$ W( M• Ability to travel worldwide.
) g& h. T1 |) A1 M4 ?• Speak Chinese & English very clearly.+ l9 X, `& n& n3 d/ W
* i7 F* A. p- b$ D5 \# Z5 ^Language Skills Read/Write English & Chinese
' Q8 W1 V! \. C: \Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) $ m: k2 a* X( {7 X, m0 S I
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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