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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011: j- n: Q0 ] J2 _/ K4 k
; ?( d+ r+ {$ V8 LScope and Purpose of Job! S2 M1 v$ a% s" x$ O4 U1 D
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
; J p+ y, \8 yMajor Responsibilities and Accountabilities
; P+ p# ?- l# I5 E( r• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
( T, s1 I- W$ K# D5 y" k! n• Answering all technical questions concerning mechanical functions and software operations./ I$ ]4 b& h. n
• Assist with troubleshooting ideas on technical and software problems
6 p% q6 I0 C8 b% ~# H( K/ ~: xo Test all new patch versions of software prior to release
& D t- _# X4 b ~2 i. }$ W! u" W• Assist where needed in application questions.
+ A/ z/ u, y/ u5 F• Check all technical documentation for correctness prior to field distribution.
3 R$ G9 u# @$ m: j8 e" a; to New parts and replacement parts and installation procedures" E0 _6 B. t/ |1 W3 p
o Translation to Chinese and other languages if needed, T& \) ~! Z7 q, [# F" D+ O
• Track and report all warranty failures
/ k; \/ _- J1 }- }2 Ho Make monthly report to Product Manager and 3rd party supplier.: d5 |8 r: V! [( L. f G( e
o Recommend remedy to improve product quality and design.
0 |6 F. H5 E" m/ }3 X5 H F• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.5 o7 ^1 ~3 s' F) H! D% T6 x0 @
o Run field Beta test sites and any new idea testing and make reports
9 p; v3 ~+ W5 k, v' |* V: E1 }o Assist in information gather for any new product idea.
' o/ a8 h/ P1 \1 Q$ Y8 a, `o Assist in writing and new product specification
6 t2 P, V) ~% o2 \+ do Point of expert contact for implementation of features/functions.
& v: X, ~( }) s7 I/ z: P7 e' io Act as technical applications expert on development team.
& _ Q2 ]0 Q) u- E7 |2 D• Assist in Sales support & training.% ], {3 p" R# L% L$ e" U
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
! G, |( o+ y- }o In rare cases where no other solution exist to travel to customer site to solve technical issues.
}0 z2 ~. h% F L) c& D# |9 QHuman Resources and Organization
0 F: m2 v! F# o2 Y' ]& D• As a member of the DC team, maintain a team spirit at all times.# @0 |1 X0 k i, [& @
• Let customer satisfaction be an influence in every decision you make.
3 L+ J' `" F9 p" U4 w) L e$ d• Communicate information efficiently and promptly to your Team and other management.
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+ n1 ?, P& ~; C% `Authority Limits% N5 @5 S' L/ X% t: o0 `9 F4 I, x
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QUALIFICATIONS
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& O7 w( Y0 s r+ DEducational / Professional Background Technical School Graduate . m0 p2 ?0 k' ^: h' E
Professional Experience (Years and Field of Activity) 2 U5 ]. _ j# G" ?/ R" z
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers- D) F& n5 O6 K0 s6 G' S" l t4 S
List of Skills/Qualifications 5 u; T: V3 ^4 N
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes. z, H& j6 }, t5 e
• Background knowledge of dispensers and software
$ I& x- v1 `: Y• Proficient in software use and writing.5 v0 {7 m! U: o7 H$ M! O
• Excellent communicator both verbally and in written reports.- i0 ?3 X+ ? J% v
• Ability to travel worldwide.6 S! }0 R' M R; _2 v
• Speak Chinese & English very clearly.. s3 G% V; ?) T; [' H
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Language Skills Read/Write English & Chinese ! R) n5 i4 ?6 B ?8 O2 n
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
& I. c0 b6 a" d. M$ r0 b6 DOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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