苏州德资招聘技术经理

竹声

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% s( l4 ^5 w* u6 q/ g# K" E; L如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca

' G5 d2 y1 w+ o- d6 T$ ~- {Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
( n+ z' z; e7 b" @* e7 g! fEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
+ R% t1 R! m) z) MMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
3 P, I: ?) b1 ~: t•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
o        New parts and replacement parts and installation procedures
: `2 _$ A) k# t! C, y5 w, `6 ^o        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
3 R/ f! Y4 I7 M& w# M  }o        Make monthly report to Product Manager and 3rd party supplier.
* I# ~; A* g+ F/ }o        Recommend remedy to improve product quality and design.
( ^9 J1 x1 C3 e) e& E1 \; k•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
5 q$ D' o* V/ n) h3 K6 Go        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
5 @, q* f: Y/ `4 Q! D" p% Eo        Act as technical applications expert on development team.
! ^: L1 g( P" \6 F4 Q•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
. C" u( L" o8 X8 w. K7 lo        In rare cases where no other solution exist to travel to customer site to solve technical issues.
/ |! b; R8 Q& _# i. W$ m! D0 THuman Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.


Authority Limits

QUALIFICATIONS

4 s& @! e7 _8 p* {Educational / Professional Background        Technical School Graduate       
) Q0 E. i( p$ S2 b, Z. P4 `Professional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
, }3 H) ]# k' D" S•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
  P$ X' \8 {; f# s$ F•        Excellent communicator both verbally and in written reports.
/ {' k% m1 o. I* {6 ~•        Ability to travel worldwide.
•        Speak Chinese & English very clearly.
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2 Q2 b9 l: h- ?& a1 LLanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
3 y# j5 J5 k- l9 P. q" V3 Q: P: ZOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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