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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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+ t0 o! @5 V" d0 h# x$ L" a, o如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca8 E: a( G" b4 n7 \ Y( U/ L; x
& ?, p; W5 b0 nJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
: O& l- Z! b! X2 YEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment." I% f/ L$ [9 R: t# \
Major Responsibilities and Accountabilities, x2 A! J" k1 z8 ~' E" z" w
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
& B! i+ a$ K- e7 W; p9 f• Answering all technical questions concerning mechanical functions and software operations.% Z& T7 _7 v+ y/ \$ P
• Assist with troubleshooting ideas on technical and software problems) z7 Z+ f, c) p& l' }, ^' R
o Test all new patch versions of software prior to release
/ y) r9 [6 w' _. r+ ~1 D7 o• Assist where needed in application questions.
4 f4 W( L* H8 ]+ F l• Check all technical documentation for correctness prior to field distribution.
% o) ?+ a; }8 A$ E- zo New parts and replacement parts and installation procedures# f+ P* Q* X: o( D* {0 w
o Translation to Chinese and other languages if needed
9 m/ b D: m7 V1 X, Q• Track and report all warranty failures9 h# X% l# s. g7 y6 w* p8 x; F/ v( v9 c
o Make monthly report to Product Manager and 3rd party supplier.
" |- V) |) u- e1 h3 P2 p; t8 oo Recommend remedy to improve product quality and design." K4 S$ W" S |! {& W6 K, ?2 k
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.6 i$ I' S5 ~; }2 B: F5 \ n
o Run field Beta test sites and any new idea testing and make reports+ k; H3 [' ~$ M$ h$ O. @4 m- a
o Assist in information gather for any new product idea.
0 S" p6 l2 L: _/ _0 H% W4 Ho Assist in writing and new product specification
+ q' ~* z! ]7 G$ z/ Ao Point of expert contact for implementation of features/functions.
6 z# _5 ~& O& Z4 F% H9 ^: s1 O5 qo Act as technical applications expert on development team.6 W% ]' x, a. l" b3 t+ ?( r7 a
• Assist in Sales support & training.
8 X" O6 C, h. S. ~+ u: p% ~• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.9 g+ b$ P0 _" c
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
% q! }- k$ Q) n; ?6 ]8 J5 ZHuman Resources and Organization
# L: |4 |* _; a; h3 {• As a member of the DC team, maintain a team spirit at all times.& ?1 r! J0 {& o) [% V2 u; }
• Let customer satisfaction be an influence in every decision you make.# S) S. \# P c
• Communicate information efficiently and promptly to your Team and other management.
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P1 A/ m1 x/ G0 d2 F# f1 mAuthority Limits- x5 ~1 Y) C- n. }
. v. j. b) @ ]5 FQUALIFICATIONS2 ^, o: L2 V( V; H0 t K$ a" \) ~5 X
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Educational / Professional Background Technical School Graduate
" F1 H, B# |! R" y4 |Professional Experience (Years and Field of Activity) 3 g5 X: a; x6 l. O/ [8 C' s, |
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers& R) d" L Y7 N$ l3 _ m
List of Skills/Qualifications
4 N7 Z1 e' N. F; O6 w" I• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
/ X5 G/ G, w5 C* Q. U8 s; U• Background knowledge of dispensers and software
5 M' @* r% O- @5 Y/ v! T9 a• Proficient in software use and writing.- z% ]: S: X$ U
• Excellent communicator both verbally and in written reports.; o! A/ c+ C6 l' |
• Ability to travel worldwide.+ v4 v- P" b* k, @2 g; [: ]/ d- E; l; F
• Speak Chinese & English very clearly.: t% f! |" F! H* I
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Language Skills Read/Write English & Chinese
- I% ^) q, f" O& ePersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ! I% q7 t( [* r$ w% k
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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