苏州德资招聘技术经理

竹声

( n& L% E9 c* q# M如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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; p: w3 {5 T+ C$ M  EJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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: m! W; R5 I- J( l" [; SScope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
; n4 ?  _/ q7 h, F$ ~! Z* UMajor Responsibilities and Accountabilities
7 A; }( Z8 |( X& n! X/ `' x/ v•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
" d: E) F. y6 ^8 A4 O% [•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
3 M& C  }2 D  [6 J•        Assist where needed in application questions.
  W/ G* g5 D& [1 p•        Check all technical documentation for correctness prior to field distribution.
  u* _6 X4 M& Lo        New parts and replacement parts and installation procedures
* o) `& I- v! K# r: Z7 ho        Translation to Chinese and other languages if needed
; `& [  `0 q, f2 S•        Track and report all warranty failures
% E: e% ?7 s; Y0 _) m" g' k" Mo        Make monthly report to Product Manager and 3rd party supplier.
2 A* D/ H- l3 Q+ w9 p/ _9 xo        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
, e& Z: T* a  e  d+ k' o/ Io        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
& V0 @: O8 n* {, R4 u' M  Vo        Point of expert contact for implementation of features/functions.
+ d  e) I  Q* j! Ho        Act as technical applications expert on development team.
•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
) t3 ~; Y& z& g6 v: v+ P% X•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.
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. g6 R7 q# }& b9 r5 N! [' ~Authority Limits

. O7 f5 @4 w, \5 ~4 @. B: yQUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
$ f1 X1 {* Y, D, Z- \8 iList of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
5 z5 M& S) n% a; E! `& W3 Y; L0 _0 h- e•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
5 n6 H& v6 R) ?; x•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
# V' {# Z9 e, X; I9 nPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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