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本帖最后由 竹声 于 2011-11-3 22:30 编辑 ) I/ q- h2 z, R
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca" q7 E' n, }9 t
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011) ]$ A% A1 N4 a3 r$ @
4 w: i4 U9 e+ L8 c0 mScope and Purpose of Job# K F# \* y# }# D r' @+ A
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 X, i2 e# Q& N1 |1 {/ W5 dMajor Responsibilities and Accountabilities
8 Y. s/ _6 s, Q B; u• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
1 K7 \8 |" i4 H6 i ]• Answering all technical questions concerning mechanical functions and software operations.
# {! |: q0 j$ V5 d- E• Assist with troubleshooting ideas on technical and software problems
5 U2 Q# V, S! ]! U, Zo Test all new patch versions of software prior to release
1 j: Z2 r2 T# a- o0 U) i• Assist where needed in application questions.
: z* J/ }# o6 I+ K' o6 \• Check all technical documentation for correctness prior to field distribution.
. s2 u# M! k) ao New parts and replacement parts and installation procedures
, S( S0 B2 X; P4 X }5 yo Translation to Chinese and other languages if needed
2 D# a9 N7 ?( i8 ]' U/ M' w% \; D4 _$ E• Track and report all warranty failures4 w3 g" i/ q: }
o Make monthly report to Product Manager and 3rd party supplier.
% ~( G( i# r8 m# r" b& {o Recommend remedy to improve product quality and design.
6 P+ ?1 M; ?1 [• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
$ c0 }* | B6 Q. Ko Run field Beta test sites and any new idea testing and make reports
# T/ N/ w+ v" A& Q; Do Assist in information gather for any new product idea.7 m0 l, j& p, ^- ^' @: ]' @" w
o Assist in writing and new product specification/ i$ Q6 I9 N$ @; j+ R+ v. Z
o Point of expert contact for implementation of features/functions.0 R& f9 S5 I5 U: G, a
o Act as technical applications expert on development team.! a6 e: @/ [- l
• Assist in Sales support & training.
. n/ K0 Y5 y7 L! c* D/ s* {$ B1 E• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.+ M! g2 y" i) F
o In rare cases where no other solution exist to travel to customer site to solve technical issues.6 s5 q! a% v4 D8 |
Human Resources and Organization
7 @7 R) i! ?, L8 q. V4 W7 l1 W: U• As a member of the DC team, maintain a team spirit at all times.
0 w2 D+ p8 }6 d% ^* R, F4 S4 M• Let customer satisfaction be an influence in every decision you make.
5 W" v2 Z1 I y. G• Communicate information efficiently and promptly to your Team and other management.8 ~. P6 S5 r$ W
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. O! F! j8 }( O7 l" fAuthority Limits
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6 Z+ {/ u: \& Q8 [. {& r4 rQUALIFICATIONS7 D0 n$ Y; U5 d- |7 W
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Educational / Professional Background Technical School Graduate # ~% ~* F3 \7 D8 T. ]
Professional Experience (Years and Field of Activity)
9 |. r! d, _5 K5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
" x$ J# j; }7 s0 U$ g8 P$ NList of Skills/Qualifications 0 J- T. w) B* C+ h
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
2 G7 z: M! r. [" ` ]% L7 o• Background knowledge of dispensers and software & c& h& {$ y) P: I
• Proficient in software use and writing.
6 s+ U4 t1 D1 x6 y• Excellent communicator both verbally and in written reports.
. O" e, ^+ G" V1 Q q" g• Ability to travel worldwide./ L8 q2 D6 V* P
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
' |( h$ e: G& j2 I, [& d& oPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ) ^2 O- R9 }& z, O% {& M# W" [
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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