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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011- d% T- U4 ?0 }! E' c: A+ c
" ^$ ^( Q3 [9 N( aScope and Purpose of Job: A% n$ W( n7 G8 m2 ]+ E
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
7 D" [/ {! v0 X# Q7 oMajor Responsibilities and Accountabilities
9 \5 G: K2 Y/ |8 ^. h• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
+ i& r# n' S8 b• Answering all technical questions concerning mechanical functions and software operations.- k' A( d4 v/ @# f$ h& J
• Assist with troubleshooting ideas on technical and software problems
+ ~* L4 d9 Y: V Z1 k6 f) t5 M, W; Bo Test all new patch versions of software prior to release
- G- |* e( G* o% G0 c. f• Assist where needed in application questions. _$ p. t" \4 F9 [/ r# L7 ]
• Check all technical documentation for correctness prior to field distribution.
3 ?, q& @; t0 X) r, n' Qo New parts and replacement parts and installation procedures
2 I0 g0 k, Z( {% _; {o Translation to Chinese and other languages if needed
; b Y9 N- m0 K4 |: @2 Q• Track and report all warranty failures
$ c" N/ { \- D/ oo Make monthly report to Product Manager and 3rd party supplier.
, K4 _! i8 y6 f% r6 to Recommend remedy to improve product quality and design.4 J& O5 ^$ g# [3 Q! X, i, i8 Y1 ]# _
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.# i& h0 s& ?) u3 L$ C/ w' n
o Run field Beta test sites and any new idea testing and make reports
0 j+ x0 @% n6 f5 bo Assist in information gather for any new product idea.2 p3 u7 k4 r- Q' |; I. X) ]' K
o Assist in writing and new product specification
t6 R0 R, M. v. l8 L& no Point of expert contact for implementation of features/functions.( i9 b- R s8 F
o Act as technical applications expert on development team.
& i6 r0 j6 |# l" f2 t) k9 D• Assist in Sales support & training.* ?" E. M; |) d9 U
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
o6 N$ Q. s6 g8 @; p" i7 Zo In rare cases where no other solution exist to travel to customer site to solve technical issues.& q5 b+ k) W/ G; s5 Y$ w
Human Resources and Organization% V) T: P5 ]* y: n* A: k u
• As a member of the DC team, maintain a team spirit at all times.0 m$ n9 [" H" {" m- ]$ Y7 o
• Let customer satisfaction be an influence in every decision you make.
$ N$ ]9 r, e2 ~$ W6 }" \3 \• Communicate information efficiently and promptly to your Team and other management., }( K" e& o0 B d6 e8 D: }9 |* u# \# }
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Authority Limits+ {9 m2 L; X$ e. v! N
A& D" {2 E9 o- Z/ U7 ]QUALIFICATIONS& V* D6 _# Q1 T. {
$ i4 ^% p9 m9 G% JEducational / Professional Background Technical School Graduate $ Y* Y) E2 |3 p. L1 @6 ], A. A
Professional Experience (Years and Field of Activity) 4 L/ R" g! p4 l% E2 k* C
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
% E5 Q( e- |( ]List of Skills/Qualifications
( m2 N5 s8 t4 \& M3 D7 }6 V• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
9 s! e" u' C' X& W. s6 ^: n• Background knowledge of dispensers and software
& q" y) r( S% d• Proficient in software use and writing.
. H+ t# A. O" p% K$ B• Excellent communicator both verbally and in written reports.
! g6 w0 }! z4 G. G) x$ A• Ability to travel worldwide.9 A5 p" @1 B) j: x( D
• Speak Chinese & English very clearly.% X! R. O) G/ g$ _1 Q7 h6 O
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Language Skills Read/Write English & Chinese ; {) ~; U8 w2 `1 w% f: b& k
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 0 V3 m) E- |0 z' ]" d$ {
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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