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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job0 M6 }, \& s3 v- _- n
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
; e' }, n0 T3 ~: WMajor Responsibilities and Accountabilities
F- `0 y' }: K6 v$ \; _• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
; p2 l' y# M1 \( Q* `8 P2 b1 Q• Answering all technical questions concerning mechanical functions and software operations.
j8 D8 g A, i& z, Z/ E3 X; G• Assist with troubleshooting ideas on technical and software problems
d' L8 ^5 |- R* }# e! bo Test all new patch versions of software prior to release" }" }& z/ l8 @# }; w
• Assist where needed in application questions.8 {3 a- ^, N% K Q$ H. D6 I4 f
• Check all technical documentation for correctness prior to field distribution.
& t2 D& w: T8 Lo New parts and replacement parts and installation procedures9 L+ r2 I/ S" u& b. m2 \
o Translation to Chinese and other languages if needed
6 N& m' B4 y( Z Y8 N• Track and report all warranty failures
. a: L# l# ~- g2 H4 a5 no Make monthly report to Product Manager and 3rd party supplier.
- b0 T6 i6 p" [5 Ho Recommend remedy to improve product quality and design.
& r! i4 z+ I5 d5 u A• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
- i& x: \9 W' C: U" I0 Io Run field Beta test sites and any new idea testing and make reports
. J$ f) b, a) l0 ^1 j8 j' ^ P2 g* G/ ~o Assist in information gather for any new product idea.% z( F! {/ V( a8 v8 d
o Assist in writing and new product specification
+ ]- W2 C- S2 {+ T& I, Uo Point of expert contact for implementation of features/functions.
" b! K/ y9 A; H" a- c) {6 to Act as technical applications expert on development team.
1 ?0 D% N& @3 o0 _% b# C• Assist in Sales support & training.
+ P% i" N1 ?* V, f9 n5 d, F9 |• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
* T- V' a1 t' P% Q8 U+ x6 wo In rare cases where no other solution exist to travel to customer site to solve technical issues." R, ]! Q* Q! o+ p
Human Resources and Organization7 z+ m; o# f8 z. N2 _
• As a member of the DC team, maintain a team spirit at all times.: j7 U' d; _+ A7 i% M# n
• Let customer satisfaction be an influence in every decision you make.. T9 Q2 D$ ]/ T) S6 k
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits. n1 a' S% ?2 q
/ ` T/ q# @3 O+ p) NQUALIFICATIONS
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Educational / Professional Background Technical School Graduate ; w2 h, y/ Q" o$ P
Professional Experience (Years and Field of Activity)
4 o5 I, _! m, R5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers& k1 {: `' {$ v" t2 B
List of Skills/Qualifications
1 w5 `9 U9 Q/ b# V# n• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
7 S' l4 D6 o/ S7 Q5 k [+ f• Background knowledge of dispensers and software
/ Q, X3 D( R( x& p, K• Proficient in software use and writing.2 G; o8 n: v/ E% s
• Excellent communicator both verbally and in written reports.
; A3 p8 F1 O: ]* s* F2 k [• Ability to travel worldwide.) O4 C6 Q5 P1 i( n) W
• Speak Chinese & English very clearly.
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" C$ x/ S, x% N m+ [, H* | bLanguage Skills Read/Write English & Chinese
' }. x- G/ h$ C3 O& ?6 P: e- ]6 F( C$ a( tPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 1 ]# F1 c4 K; F& S4 v' P% f
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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