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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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& `# P x) w+ o2 T/ Z如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca- A. }; H- Z5 t$ _2 Y) W9 ^
/ ^/ R% R8 _8 f- L; x( RJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011; ]! G& [% f, `
. Q7 s2 ?( B, b" O* \$ Z/ QScope and Purpose of Job
5 s. k0 ]7 M; u% ^/ v) hEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
; T% M' l) G% v7 Q! d0 ?Major Responsibilities and Accountabilities; S2 `+ f4 X/ h6 s
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
' r3 N/ R' s2 o• Answering all technical questions concerning mechanical functions and software operations.
3 e1 q! n, ]* l3 T• Assist with troubleshooting ideas on technical and software problems/ U) y! D6 \4 ~, h0 B7 ?+ d
o Test all new patch versions of software prior to release
7 q4 h/ u" h1 _1 j0 B% D* E3 a• Assist where needed in application questions.
3 M; X( Y* L: S/ m O' t• Check all technical documentation for correctness prior to field distribution.# P# `1 F) g, t, }0 _8 b0 K8 D/ k0 D
o New parts and replacement parts and installation procedures( Z) i; x5 U' c' B r
o Translation to Chinese and other languages if needed
4 ^2 E4 q% n% `" V5 L- p" w• Track and report all warranty failures
) x9 Q$ w/ H1 R& _# ho Make monthly report to Product Manager and 3rd party supplier.
$ P! r3 U% g- j# Jo Recommend remedy to improve product quality and design.9 Q. d0 D$ v. h4 [( E5 Z
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
' L9 u& g/ G6 Jo Run field Beta test sites and any new idea testing and make reports
, z8 D# B( }1 Ro Assist in information gather for any new product idea.
' q+ e; d: K4 {7 s7 |3 oo Assist in writing and new product specification# a1 Z# [4 M% _* m# [# `
o Point of expert contact for implementation of features/functions.2 L4 J; T I" K8 M( L/ i' ^" @, S
o Act as technical applications expert on development team.
1 J8 C4 l. D3 G. c& g5 {( @• Assist in Sales support & training.
2 l& }. [3 M* V5 ?$ P• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.. u7 D* n% R1 ]
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
' g! b6 U- Z, M/ ^Human Resources and Organization3 H- d- ^9 \9 B) ~( K: L4 i, |
• As a member of the DC team, maintain a team spirit at all times.
& a8 l% U( ] b: S! K# _5 e• Let customer satisfaction be an influence in every decision you make.
3 t8 H# F# c2 p5 `2 e; ?• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate - ^; Y8 ^, V/ U- I1 v" H
Professional Experience (Years and Field of Activity) 8 y/ G( N8 ?+ W" I2 S u
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers$ X d9 x/ c) j" e b
List of Skills/Qualifications , y* z. ?* _5 q2 i5 |$ U! L( n
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
2 i6 x' w" Q8 p, \! i" A0 i. t/ h• Background knowledge of dispensers and software 0 D/ A$ w" U& f" [9 L/ ?/ D
• Proficient in software use and writing.8 T$ g0 D: q! c* m( ^
• Excellent communicator both verbally and in written reports.
: N* x; D2 j, }• Ability to travel worldwide., E; Q0 X, {- S$ r. k n) V7 }0 ^
• Speak Chinese & English very clearly.- ^! e: r: y/ u9 a$ |7 m0 B
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Language Skills Read/Write English & Chinese 4 W4 e% o% `" H) |/ y
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 5 U$ J, j `- L o9 B
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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