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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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5 ~# g8 d' {7 j2 l T2 P; J如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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% m- T7 Y2 K; P+ G: z Y0 R: J) cScope and Purpose of Job
0 e! C9 J( J9 K/ U( x3 }4 } WEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
4 `7 C/ U: F5 CMajor Responsibilities and Accountabilities
5 V+ L4 ~; S% X% c4 R' Y, y! I• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
, [5 E0 G( k, b" N• Answering all technical questions concerning mechanical functions and software operations.4 D5 |; P5 e& N" ~
• Assist with troubleshooting ideas on technical and software problems* P R6 F( m7 e/ ~
o Test all new patch versions of software prior to release
7 G8 \+ N: a# I y+ X• Assist where needed in application questions.4 l8 [& O$ Y+ {6 b$ h
• Check all technical documentation for correctness prior to field distribution.% W* d' _' o& _# \6 J1 {* A1 n
o New parts and replacement parts and installation procedures; D2 N4 f, |. D; F: o* r& k
o Translation to Chinese and other languages if needed
8 y1 s5 _1 X* v3 r5 U8 q: w: v/ V• Track and report all warranty failures1 K, q5 J- R# x1 j4 G# w! a
o Make monthly report to Product Manager and 3rd party supplier.
/ z: F6 J0 c/ a. ?) L3 v& X: [o Recommend remedy to improve product quality and design.
5 w- ~( k/ |7 G• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.3 R( ]# x( O4 x; s5 F
o Run field Beta test sites and any new idea testing and make reports8 P0 e. s; G, \% K* A# M i5 v
o Assist in information gather for any new product idea.
! k( k+ f* D2 Y) o. a' vo Assist in writing and new product specification+ X: F$ W8 m) l9 D; ~6 k4 J- v
o Point of expert contact for implementation of features/functions.
! p1 E. v0 w: A, Z4 G) L, ^o Act as technical applications expert on development team.
: ?: |7 B2 T7 R, ^9 P. h% F. I• Assist in Sales support & training.. \6 D/ a5 t0 _
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.9 m% u. N, ?" e1 y
o In rare cases where no other solution exist to travel to customer site to solve technical issues. c: z/ e3 L& [. h+ m5 F
Human Resources and Organization
0 Y' K* B& ]! L% C' F• As a member of the DC team, maintain a team spirit at all times.
" K! [; r$ O5 H* h• Let customer satisfaction be an influence in every decision you make.
: p2 E% P$ f5 J+ q+ l• Communicate information efficiently and promptly to your Team and other management.+ H, p- M( Y: R" u2 j4 {' j, `
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Authority Limits
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- z2 W0 Q" Y: W/ r) _+ ?" }QUALIFICATIONS
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4 v' ?5 }" L7 z$ y' MEducational / Professional Background Technical School Graduate 6 o; Z5 F5 g& W7 x
Professional Experience (Years and Field of Activity) $ j" b# V5 p, S+ {; ]
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
& ^5 _5 E, G& |$ ?List of Skills/Qualifications 0 s) o% ^5 O/ I
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes./ m& e5 R: O: w9 m
• Background knowledge of dispensers and software h! `, a: s3 Q" d' `7 p
• Proficient in software use and writing.
l8 A5 g! \: k* F# }( Y% L• Excellent communicator both verbally and in written reports.
! Y4 D; n7 i$ ?& c• Ability to travel worldwide.
. h' n. L' S6 f• Speak Chinese & English very clearly.
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# i) p4 Z. l& [2 B2 i) W' QLanguage Skills Read/Write English & Chinese
4 a$ O; c/ }" oPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
" c# E$ j' v# j; K7 _' _, F5 }Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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