苏州德资招聘技术经理

竹声

0 v! b, }, N) X( Q如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca

Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

4 s9 G  O) k) l* X- xScope and Purpose of Job
, G9 z2 @$ ~, hEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
! J# X3 c% T# r( aMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
  I# U# i1 W, W4 O) L4 N+ r3 Z•        Answering all technical questions concerning mechanical functions and software operations.
0 d+ J, j; H) A% h. ^/ O•        Assist with troubleshooting ideas on technical and software problems
, O6 ~2 m" l2 V/ mo        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
o        New parts and replacement parts and installation procedures
  @% |, t4 @0 l1 d5 p* R) y" s( ~o        Translation to Chinese and other languages if needed
' H  q; D: k3 Q1 g  a- `•        Track and report all warranty failures
2 {- O/ k: n! @* F6 [; a5 p$ Po        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
' l/ \6 C9 W/ ro        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
! L  x2 H4 s, j& Y# R. J1 go        Act as technical applications expert on development team.
•        Assist in Sales support & training.
' @9 j# M# E, u: v, Z/ z•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
0 Q( F; U- e0 cHuman Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
1 I  F; _$ W- x& l; \•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.

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Authority Limits
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QUALIFICATIONS

7 J% N7 Y- |! R( D& u% aEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 z1 C6 s5 N3 H; }5 O" Z8 nList of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
. ~, n$ g- Q+ R+ ]+ ?•        Ability to travel worldwide.
4 |  f9 x3 v+ [•        Speak Chinese & English very clearly.
       
- u) \+ J& l1 V; u# r& qLanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
# b/ h5 U8 \! i, z- x6 ?Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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