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本帖最后由 竹声 于 2011-11-3 22:30 编辑 ' V, W4 u0 A; R8 c+ S
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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! d& Z2 U9 E! n5 fJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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3 A( }; L6 k+ ?# i& _. ~; J' rScope and Purpose of Job2 S' A. T: {: g
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.2 m: T/ i6 P7 E/ l
Major Responsibilities and Accountabilities
1 u: H z6 h+ J, X8 W• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* y/ w. D, r+ g• Answering all technical questions concerning mechanical functions and software operations.) A6 v0 T8 S5 H% j
• Assist with troubleshooting ideas on technical and software problems2 f1 r! ]- N0 X9 \& p( Y# |
o Test all new patch versions of software prior to release
3 C L5 o5 n& L" ]- `& v* v• Assist where needed in application questions.
# _; h! i2 Z3 w* h; ]2 p/ Y• Check all technical documentation for correctness prior to field distribution.
6 R" Y* }3 m) V4 I3 H0 Yo New parts and replacement parts and installation procedures; P7 \/ g( f5 h2 H1 t/ G
o Translation to Chinese and other languages if needed7 _9 v* L* ]% _3 Q7 z
• Track and report all warranty failures
; p U9 ?0 j- r9 U. o3 B. K1 Bo Make monthly report to Product Manager and 3rd party supplier.
" h/ ~# y2 K8 N7 ^6 Jo Recommend remedy to improve product quality and design.
- W* F c3 g6 ~$ k- c. `% O• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
- u& u% D. S$ v7 ]1 y l1 \9 u- Zo Run field Beta test sites and any new idea testing and make reports
6 Z. P8 x8 m) d3 jo Assist in information gather for any new product idea.
! ]$ ~5 |. N: l0 _# i ]1 _- do Assist in writing and new product specification( v4 @$ Z, Q+ _8 \
o Point of expert contact for implementation of features/functions.& u" F8 U9 I0 y& d: g
o Act as technical applications expert on development team.
. e) H* h4 C( i7 F9 H" b* G5 l• Assist in Sales support & training.7 t# y* a7 ]: i% g2 r
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
* g/ h' b, M$ M4 Y( t! yo In rare cases where no other solution exist to travel to customer site to solve technical issues.
5 _+ x3 T0 ?1 ?: _' _# [; vHuman Resources and Organization* V+ b! U2 v$ L. {" D2 [
• As a member of the DC team, maintain a team spirit at all times.( T( V. R+ R1 ?( S% d% V
• Let customer satisfaction be an influence in every decision you make.1 j$ ?4 H% I+ ~5 I, j
• Communicate information efficiently and promptly to your Team and other management.
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. g* _; v: M! S( p0 d) R: Z( x3 S7 u, OAuthority Limits
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+ Y# N% P1 h& x$ JQUALIFICATIONS* z( q% k( f* L
p3 z; O7 z1 uEducational / Professional Background Technical School Graduate 5 q/ L0 s' a3 I9 L6 N7 j
Professional Experience (Years and Field of Activity) 0 Z/ w" I" c) p2 x y" m
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
* H0 ?; m6 w( o QList of Skills/Qualifications + E! s1 c% U4 I# l8 r: D( i
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.( {6 q" G* J7 Z. S, i
• Background knowledge of dispensers and software
% c3 Z Y( F8 L! r! i5 f• Proficient in software use and writing.
. U7 E5 S; r3 D" L• Excellent communicator both verbally and in written reports.
/ F8 i$ u% x5 @: y: E• Ability to travel worldwide.
4 ~3 K5 X8 ]! P# H1 ?- ]. p• Speak Chinese & English very clearly.
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8 @- z2 D: x8 a' j& s, K6 e3 iLanguage Skills Read/Write English & Chinese
2 V. v+ B8 K6 K0 Z( hPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
* Y' O0 b+ T$ E+ G# BOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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