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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca' g9 o) T( W P
4 v$ z2 }# C! w8 h) ]0 M% }Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011/ |8 y/ U2 J4 W ?1 e
& F" U0 b" C c) {7 t2 t gScope and Purpose of Job
0 v( g7 \2 ?' J' J' lEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
) ^1 f( X3 a! J5 c1 t9 vMajor Responsibilities and Accountabilities
" @- o3 ]- C- D• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.4 V: R# N' s' r) |9 I
• Answering all technical questions concerning mechanical functions and software operations.8 l) `* T' c% F, J; L. `1 `
• Assist with troubleshooting ideas on technical and software problems! e2 e3 g' r" Y) c7 L
o Test all new patch versions of software prior to release
3 h5 X( Z+ i) y• Assist where needed in application questions.
9 e* ^0 x8 ]9 K' U! l• Check all technical documentation for correctness prior to field distribution.
( X0 W6 I2 ~' ^* e, K' Io New parts and replacement parts and installation procedures
# x* T0 a/ A# V" Do Translation to Chinese and other languages if needed
% U, Z0 ^6 D, X- U$ Y: r• Track and report all warranty failures
; M$ r0 y J; g0 e% t3 I1 X7 Ko Make monthly report to Product Manager and 3rd party supplier.0 B; L* T! N% W3 B) f
o Recommend remedy to improve product quality and design.( H* M5 N, B9 F! n; b1 t
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.$ R. W+ G$ I5 O* U7 e
o Run field Beta test sites and any new idea testing and make reports+ V; P2 ^' {- B' |3 Z
o Assist in information gather for any new product idea.
0 ~0 G v5 T9 W9 so Assist in writing and new product specification, P9 P9 `# E, u: R) ~5 m. ?# T
o Point of expert contact for implementation of features/functions.
* Z: W" o9 {- q" `) K: fo Act as technical applications expert on development team.
9 m; d4 f& C- }6 ~1 L# f) V• Assist in Sales support & training.% M5 D$ ~$ C$ \* \. v
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.. F k7 p( C& o
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
# _/ o5 I5 P; T: l1 bHuman Resources and Organization
4 ]# n+ Q0 o1 i* {) g* G1 A6 Z• As a member of the DC team, maintain a team spirit at all times.& k) a+ `. M' V7 V" L9 c
• Let customer satisfaction be an influence in every decision you make.$ j; ^5 k+ i; d- u9 o
• Communicate information efficiently and promptly to your Team and other management.
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) L/ E; j9 E% ` QAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate 8 k# A2 r5 ?6 f- m' d
Professional Experience (Years and Field of Activity) 6 [' a' d2 V$ `& g
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
, ] I8 P0 W. W }) o& n9 xList of Skills/Qualifications
. L7 P$ s) R0 O9 A• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
2 D+ k1 ]2 Z% c7 K0 R$ B# I• Background knowledge of dispensers and software ( g+ w. R5 a- \4 x& V. Q
• Proficient in software use and writing.
/ u8 }+ N- I t2 x1 E& \, g• Excellent communicator both verbally and in written reports.
3 n' Q$ f9 F' g) R0 ?$ Q( u• Ability to travel worldwide.
$ J6 G: j- F+ }, ~) Y• Speak Chinese & English very clearly.5 d7 b7 ^1 R" C( N2 J0 }' w
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Language Skills Read/Write English & Chinese ' y+ ]( S% |) g B4 n: }8 Q0 ]
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
7 E; [9 j/ |/ [# |6 z2 XOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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