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本帖最后由 竹声 于 2011-11-3 22:30 编辑 : m5 q- W. I; D$ H: Z- o L: y9 X
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca# ]: X! @! n/ A6 S' T/ a
3 Z* L( _( i, O4 p0 o7 x$ oJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011# w6 Q% Y5 c1 x% \8 V
+ g( }2 A: O! i7 V1 K! ^Scope and Purpose of Job- |/ w3 o9 c0 k% {
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.6 R6 [9 q4 u0 \) |
Major Responsibilities and Accountabilities; d# v+ T; q* L4 P& t
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
6 C$ q: B6 i* }* c8 z3 X• Answering all technical questions concerning mechanical functions and software operations./ O" \: m* y# d* W. x
• Assist with troubleshooting ideas on technical and software problems b# ?6 R# [, v1 ^
o Test all new patch versions of software prior to release( H8 b* ]7 A3 A. g
• Assist where needed in application questions.4 H0 f6 `' E8 j {
• Check all technical documentation for correctness prior to field distribution.
" I7 M3 {3 P1 e& i5 V8 y9 a( so New parts and replacement parts and installation procedures$ A7 h4 U2 P, M
o Translation to Chinese and other languages if needed
% g3 f. N# I6 h& y. v+ [: }3 ?8 d$ u• Track and report all warranty failures
: q0 R8 I* w7 A5 T$ {o Make monthly report to Product Manager and 3rd party supplier.9 h5 [, o$ e; I) s+ b
o Recommend remedy to improve product quality and design.
- X* ~+ m7 t+ ^9 f5 v• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
. I% v0 C h+ K- l5 Ho Run field Beta test sites and any new idea testing and make reports
; e* L! @) a7 T: d2 G/ Wo Assist in information gather for any new product idea.; q# j3 {* u* Z7 a5 ]0 w v( `
o Assist in writing and new product specification
, ]' s- @ h" ^$ ~o Point of expert contact for implementation of features/functions.1 p, c: h" \% y* U2 `. z2 D
o Act as technical applications expert on development team.
7 O" L. c' u$ u2 a$ `• Assist in Sales support & training., a) o: y7 x" _# h6 H
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.$ U: u! P% d9 J8 E( t- j# Y. ^5 P4 N; f& V
o In rare cases where no other solution exist to travel to customer site to solve technical issues.# v3 l3 c i4 Z6 b" M& W
Human Resources and Organization
0 T, M4 b, }, ?* {• As a member of the DC team, maintain a team spirit at all times.
. f+ q! I/ t. v• Let customer satisfaction be an influence in every decision you make.
O3 U; P, D1 N% h• Communicate information efficiently and promptly to your Team and other management.9 ]5 \3 A& L% v# {, Z% N
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Authority Limits
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) t& n2 D7 B/ {4 C, B* ]+ xQUALIFICATIONS5 W! w1 D1 b3 l8 y E; D
d- s/ t+ A' o- QEducational / Professional Background Technical School Graduate 7 J# r3 ~. `$ n, _4 u, l
Professional Experience (Years and Field of Activity) 0 v5 V$ Z7 M% f/ A
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
! _$ G e. i6 m3 ZList of Skills/Qualifications $ X& e, e& ~/ f4 v! y0 A5 J, |
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
3 p9 @1 d& ]0 q8 E( R• Background knowledge of dispensers and software ; k/ F' a8 x6 W( ~
• Proficient in software use and writing.; k7 [. r4 \4 L6 D% e t
• Excellent communicator both verbally and in written reports.7 U) M- ?/ b- V6 U9 a; w G
• Ability to travel worldwide.
( R" z- a3 t7 H' m/ ?; O* Q( v N* B• Speak Chinese & English very clearly.# D3 R j/ |' ?& S& t
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Language Skills Read/Write English & Chinese ; |' k! }9 N- O* G! L
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
4 q8 B/ k0 S8 y: R$ {$ \: NOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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