苏州德资招聘技术经理

竹声

; V8 h  y/ f4 j/ |如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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6 K) b9 q0 Z8 b: d1 UJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
9 [, P( z) `$ T9 g7 t3 N6 aMajor Responsibilities and Accountabilities
$ B9 D6 A) U6 S; ]" R& d•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
4 |$ V: b/ w; _0 Ro        Test all new patch versions of software prior to release
, \- Z. g, e# T, H•        Assist where needed in application questions.
6 R# q" c: B" n9 r3 Y) b•        Check all technical documentation for correctness prior to field distribution.
1 y3 V* r2 T  j( t; {o        New parts and replacement parts and installation procedures
+ b' L! Z' n- P" t! so        Translation to Chinese and other languages if needed
& K4 P. l9 {# r. q•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
: s$ R, D  E) ~* ?o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
! o! u- T3 O! I0 J* A0 K) C* a•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
4 }  z1 i9 B( ao        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
9 J# n8 `3 c: i7 e•        Communicate information efficiently and promptly to your Team and other management.
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4 o" ~. O) o+ t. a6 r3 Z: `Authority Limits
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QUALIFICATIONS
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- `4 `+ k) f2 e' _: v) \& O  [Educational / Professional Background        Technical School Graduate       
: N* T& v5 G  X) S& oProfessional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
" Z. T- _, E8 t/ k) dList of Skills/Qualifications       
0 p. a) Z3 h; H1 M* |•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
* y( Z6 W  `" K1 Q# i•        Background knowledge of dispensers and software
7 U* N) r: x7 _' n! A•        Proficient in software use and writing.
* Q# \+ l3 S& m: s+ o6 ~•        Excellent communicator both verbally and in written reports.
$ B1 l( F; Q- x& U" v•        Ability to travel worldwide.
% R# {/ @2 j# n* M6 d•        Speak Chinese & English very clearly.
       
Language Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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