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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca2 W* ]0 ~/ ?) s4 o* M# r6 x
+ w- ~' F5 Y7 u8 n3 P4 }0 ?Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011% g( f) Q6 c; u& `: F1 Q+ d8 j6 X
0 x9 O6 |% p: nScope and Purpose of Job
1 \9 ~* E+ R( E+ X+ v! v4 nEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
# Z3 Y7 x1 \; I; Q' P' j b* x4 {- SMajor Responsibilities and Accountabilities5 M0 T1 K$ U i! }/ o
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
: K+ I2 X/ o) N: `• Answering all technical questions concerning mechanical functions and software operations.
1 C& y7 J; J! K1 I• Assist with troubleshooting ideas on technical and software problems, t# z- F: c3 x) x% e
o Test all new patch versions of software prior to release
/ q* J; F' x9 \" a6 |2 i• Assist where needed in application questions.: U5 g' O( W& K. n& x t* K: A
• Check all technical documentation for correctness prior to field distribution.. i' Z: B) o4 e& v% J: i8 G
o New parts and replacement parts and installation procedures
3 ~. _, F g ]6 r6 {) io Translation to Chinese and other languages if needed6 S1 ?6 V& Z) Q* }
• Track and report all warranty failures4 r+ H8 B/ w8 e: G9 }6 W4 N
o Make monthly report to Product Manager and 3rd party supplier.
3 n" ~( D4 o. [7 k ao Recommend remedy to improve product quality and design.
: q' E& A% \& S( t7 O• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
* B& P0 ^9 E" S1 O9 Yo Run field Beta test sites and any new idea testing and make reports+ A0 H1 @4 Y0 `
o Assist in information gather for any new product idea.' i6 P1 v+ a9 b
o Assist in writing and new product specification
/ |/ ^: @& s u, q& K& po Point of expert contact for implementation of features/functions.
0 j4 g1 W/ U4 B& n1 jo Act as technical applications expert on development team.
4 Z" m8 Y1 w/ O• Assist in Sales support & training.; D4 a! x4 b& V
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
+ T- i) }% o0 Mo In rare cases where no other solution exist to travel to customer site to solve technical issues.+ V( K8 w+ p$ |7 j6 e( u8 I
Human Resources and Organization
* c+ e7 Q7 E' ?, M) q• As a member of the DC team, maintain a team spirit at all times.
5 d8 |6 n& O2 I8 {+ i- T• Let customer satisfaction be an influence in every decision you make.
' a( V. n2 p+ p, s3 {$ d# k• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits# C0 H; s( o( M( }) L6 E: w; w6 K
o2 u3 D3 u9 @4 J2 MQUALIFICATIONS2 F' _6 ~2 M& p! `9 `" N
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Educational / Professional Background Technical School Graduate
4 d7 N' h K" F: P1 _Professional Experience (Years and Field of Activity)
" b/ ^; i& D2 m4 _5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
6 t9 }. O1 O w) U* cList of Skills/Qualifications
4 f5 G7 f4 U" Z- y/ g( C• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.3 G/ ]2 w7 I* k0 K+ g1 F* D
• Background knowledge of dispensers and software " H6 r- q" o R- G" u V4 c, M$ x
• Proficient in software use and writing.
' n! X* x% B$ \& k• Excellent communicator both verbally and in written reports.
6 d- d; v9 J$ q9 e0 n• Ability to travel worldwide.
+ Z2 C) A. t% x8 \* r9 L• Speak Chinese & English very clearly.
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Y1 V: ~6 O5 n/ q: j/ aLanguage Skills Read/Write English & Chinese & B; s5 Z' @; ]( @$ E
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) / |3 Y1 t# s& k* {8 T4 G
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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