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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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9 M, ?7 F0 D3 e如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca* A% G2 w& m7 g- ~' ]; k
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011! \ f: x2 P; C3 O! k1 m4 ?) t
" S1 k- H4 B* ]8 fScope and Purpose of Job( @" @. ?+ B1 L
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
5 w+ s9 Z0 G) S3 \7 CMajor Responsibilities and Accountabilities
' R8 I( r$ U! W3 U• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.5 R& M, ]& w; s) s ]3 k
• Answering all technical questions concerning mechanical functions and software operations.
) d& `' z# j# \% _) B, p• Assist with troubleshooting ideas on technical and software problems
. s) i4 @# c" @& e$ Yo Test all new patch versions of software prior to release
) @5 p* T0 d v• Assist where needed in application questions.
4 ]/ |. b5 X0 u: B+ y- `% A• Check all technical documentation for correctness prior to field distribution.
0 n6 S& T5 w$ t h+ Xo New parts and replacement parts and installation procedures) A" n1 l5 [7 C/ S
o Translation to Chinese and other languages if needed
; P- S& l4 i. L$ z0 F# t6 Z• Track and report all warranty failures5 o) K4 u0 Q& A- b# f
o Make monthly report to Product Manager and 3rd party supplier.
2 B- P( c3 i$ Y% |+ Po Recommend remedy to improve product quality and design.
) X' Z9 d3 g( }1 e• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
* ?9 w. n/ \5 g" `5 H% ~o Run field Beta test sites and any new idea testing and make reports
5 |. |, }6 x- |9 P) _: {/ j& To Assist in information gather for any new product idea./ P4 S' p2 I& |! a0 Z
o Assist in writing and new product specification5 S7 _1 W) R; l- j8 m& X( P. L3 m
o Point of expert contact for implementation of features/functions.
+ h) i0 p! ^6 l0 ao Act as technical applications expert on development team.. q- ?* Q1 n8 e4 n' y: p8 a
• Assist in Sales support & training.4 d0 M; C5 N5 G# M9 w; C; r2 P2 d3 ?
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
. [ Z7 H" V+ X6 ^o In rare cases where no other solution exist to travel to customer site to solve technical issues.
2 j2 b( r: ~0 H9 CHuman Resources and Organization1 M# e8 j: f! {- h5 T+ Y, w
• As a member of the DC team, maintain a team spirit at all times.
* j3 ?4 }6 U/ k( R• Let customer satisfaction be an influence in every decision you make.
e3 r6 o5 ]6 O/ ^! K4 X• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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0 m% I( z. M; C& o8 }# Z3 rQUALIFICATIONS
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Educational / Professional Background Technical School Graduate
! o6 i/ j2 J. TProfessional Experience (Years and Field of Activity)
: k9 `( D) w1 d1 q0 @5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers8 E2 `. y) J' [: n R8 D: A1 ^
List of Skills/Qualifications
% Q* j. \1 X/ u8 a( a6 T• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
. }" ?7 \. g0 s9 A9 x• Background knowledge of dispensers and software
1 V7 e6 D7 Z/ E+ }• Proficient in software use and writing.
0 r" h6 j5 S' ~) Y5 L• Excellent communicator both verbally and in written reports.
8 Y5 a% l( T$ W• Ability to travel worldwide.
/ e; a3 C$ d; m, [2 y7 m• Speak Chinese & English very clearly.0 E$ D5 r+ X0 ~$ T
% p7 X: q* A. P7 }' r) G* YLanguage Skills Read/Write English & Chinese
; f0 u5 Q6 o+ h0 x' O/ iPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) - t- C) d0 v% Q2 _
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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