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[招聘信息] 苏州德资招聘技术经理

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发表于 2011-11-3 21:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 竹声 于 2011-11-3 22:30 编辑 0 N7 T7 u( Q9 Z( z  h
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca' }* B- Y) R) J+ T  P9 t* Z2 i0 w
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011- W6 Z. j( [3 L2 L& u

8 ~' S+ e( G3 J( K1 D" ?# f) tScope and Purpose of Job. W6 K  F: J7 x, l" U* w! d
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.- f8 Y0 r0 V7 H7 X
Major Responsibilities and Accountabilities
0 s, P8 N0 Y* |4 U8 d4 L$ v•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.$ Y' @  m! O6 k8 K
•        Answering all technical questions concerning mechanical functions and software operations.
/ E) @7 w) j# S- G+ f  }•        Assist with troubleshooting ideas on technical and software problems
+ b6 X( _9 @& q5 |o        Test all new patch versions of software prior to release
$ q) p, @* G9 E: E0 Q•        Assist where needed in application questions.
/ }$ U: Z; `) @6 ?/ J0 e) s' i•        Check all technical documentation for correctness prior to field distribution.! v; Q, K0 ^( w; l& y
o        New parts and replacement parts and installation procedures2 l* u( t. N- v, m& ]" I
o        Translation to Chinese and other languages if needed
7 h* v9 c" z. T•        Track and report all warranty failures
: F6 w% p' J* ~4 Y  j4 ^8 Io        Make monthly report to Product Manager and 3rd party supplier.
3 z; l, i* n2 {; \( k# ]o        Recommend remedy to improve product quality and design.2 ]( J( l+ P' Q  u# }
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.% d/ h/ i3 J0 K4 \2 c; c# o
o        Run field Beta test sites and any new idea testing and make reports
( e! K$ s: _1 v0 {# z: ?" S$ Vo        Assist in information gather for any new product idea.
3 {7 G8 W- I* qo        Assist in writing and new product specification3 c& |, z  s  z! R' d
o        Point of expert contact for implementation of features/functions.! o7 Z5 P# J* N; H7 B3 v$ k
o        Act as technical applications expert on development team., R- h; S8 k- w' \# g5 o; C* ]
•        Assist in Sales support & training.5 A% Z1 G( g- x$ c
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.3 {( b& y) z! y
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.$ b. }/ b: J' {& m; V% e# u
Human Resources and Organization
, n% \' T& w! m  k: ]! |" [5 P•        As a member of the DC team, maintain a team spirit at all times.1 J/ V, E* z4 ?! F  w8 f
•        Let customer satisfaction be an influence in every decision you make." D( a6 _. Q" f2 Y* \
•        Communicate information efficiently and promptly to your Team and other management.) z) L8 Y- Y- J" d

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  B  C3 U3 q" j) U" @2 G0 mAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
. f0 Y! o3 o- p  r* s4 H$ o6 k1 sProfessional Experience (Years and Field of Activity)        2 q" e! M  M2 I$ `
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
: H2 N2 x6 }0 ~! B! zList of Skills/Qualifications       
4 A9 W' [* W7 V* g8 Z•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
! d, B( |+ r: q  \( L/ R! y•        Background knowledge of dispensers and software $ t3 \/ n9 x0 F' X/ Z+ f: ^
•        Proficient in software use and writing.
7 R3 O. X* Y2 W0 N# B# O0 C$ e•        Excellent communicator both verbally and in written reports.5 a# x& K. f9 s
•        Ability to travel worldwide.
  R- x: L% N  H0 m•        Speak Chinese & English very clearly.
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0 x# ~- h# T) g4 ELanguage Skills        Read/Write English & Chinese       
* ~1 N7 a# o3 HPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
4 p' i6 I( K& U) TOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.
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发表于 2011-11-3 22:11 | 显示全部楼层
good,
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发表于 2011-11-4 19:34 | 显示全部楼层
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