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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca4 x R; @' f3 b
( g5 j7 Y6 e X7 s5 }Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011: f0 \8 p4 |' G
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Scope and Purpose of Job
2 F9 I l4 S. W4 Y. b& P# E/ cEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.% } c9 Q8 p1 y. n# ~% A: D! _
Major Responsibilities and Accountabilities
/ z" `8 u+ j# u( I ]9 n3 y4 ~• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
5 G' g; j+ }1 U# Z e+ u• Answering all technical questions concerning mechanical functions and software operations.( Q- k+ n4 D/ ~6 {2 Q
• Assist with troubleshooting ideas on technical and software problems% V& j6 ?7 K L4 r9 I5 |8 N( q
o Test all new patch versions of software prior to release' V7 H8 r. ^$ s
• Assist where needed in application questions.
1 ` @) Z( x6 z' N2 I• Check all technical documentation for correctness prior to field distribution.
6 \: T8 K) b0 X" D( Zo New parts and replacement parts and installation procedures
9 n$ k7 I! d$ ?: W& Mo Translation to Chinese and other languages if needed
; o4 c0 j" Y- ?6 Q: x2 ?+ }9 \• Track and report all warranty failures6 R$ u! ^( [% _- O: W0 @9 m
o Make monthly report to Product Manager and 3rd party supplier.
5 |! D9 v8 Z6 ^5 \( mo Recommend remedy to improve product quality and design.
D5 |9 S. K. T S F4 @$ z• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
4 S8 h% w& u# U+ R! w4 So Run field Beta test sites and any new idea testing and make reports( n; c/ d' X3 M M
o Assist in information gather for any new product idea.
/ Q, [' p) Y) W2 a( Vo Assist in writing and new product specification
) z0 [1 C& p# e/ k: _o Point of expert contact for implementation of features/functions.
! R3 w2 z8 f% @* Z6 k' S8 ao Act as technical applications expert on development team." y* [7 }% g- I4 e( o' m
• Assist in Sales support & training.# Y' v% o/ X% v0 g8 v2 W# I1 o
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
5 N$ z+ F& y. G+ Ao In rare cases where no other solution exist to travel to customer site to solve technical issues." X0 ~: y# }) @. H2 [6 t
Human Resources and Organization
1 g" A9 z% p7 Y1 K, B6 o t: ~7 ]• As a member of the DC team, maintain a team spirit at all times.
0 b1 O/ V! y) h• Let customer satisfaction be an influence in every decision you make.
$ v! b" z4 q7 c+ e, P* N7 x" M# x• Communicate information efficiently and promptly to your Team and other management.
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# s: {0 {/ ^' N. ^ I9 RAuthority Limits
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# n# O p+ r9 V" oQUALIFICATIONS1 w6 }! I' U6 V) _$ }0 Z
& m, s/ x: ]7 L6 b! wEducational / Professional Background Technical School Graduate 6 K1 D: A6 m2 U ^" ]$ d
Professional Experience (Years and Field of Activity) 5 R/ R# e9 v! r
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
9 i; S% i. Q1 {, \2 m; [6 RList of Skills/Qualifications $ v, x. h& h( ?. q, V+ S: S
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.) {$ S1 n( v& @7 ~5 _
• Background knowledge of dispensers and software , C* Y* S& O4 [4 m1 D! k
• Proficient in software use and writing.
# J& r5 C& l) O! L• Excellent communicator both verbally and in written reports.
, m7 H+ K( v( n: \, Z% Q! C• Ability to travel worldwide.; ^: n+ Y# ?! h* `, m4 q K3 b; o
• Speak Chinese & English very clearly.
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' q% [ v3 ?4 h, S3 `6 X* C; eLanguage Skills Read/Write English & Chinese + v, z( x/ l! Q
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
1 E$ q, n' o+ dOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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