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本帖最后由 竹声 于 2011-11-3 22:30 编辑 7 c1 H# G; f5 v
- R) h% }8 f- r1 s% A如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca3 G y) t7 B. t8 ^1 F5 g
/ C6 l4 ^& p ~Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20113 ~+ R. Z, L3 }! F" F+ ^; k5 c* a8 c
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Scope and Purpose of Job
1 j6 S- _5 Q5 b) p8 p* tEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.! ^3 O; g/ Q6 e) \# V7 x
Major Responsibilities and Accountabilities; }6 _8 A3 [( o4 z: K" }$ t H
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.& o) t% E | d% `2 o$ Q
• Answering all technical questions concerning mechanical functions and software operations.5 V) [1 i; f0 [% P4 |5 I0 j
• Assist with troubleshooting ideas on technical and software problems1 f) S8 J0 Z% D9 f
o Test all new patch versions of software prior to release
+ Q( o/ X/ e& j& a• Assist where needed in application questions.
: J1 h" Y/ `3 d! f8 H. Q; `• Check all technical documentation for correctness prior to field distribution.5 o, z8 L; W9 D$ I7 H( C0 q! f% f
o New parts and replacement parts and installation procedures
& k3 x6 f4 \. k4 K; O5 g( Uo Translation to Chinese and other languages if needed
+ _8 q6 _: t% F6 U" j# v* g( o• Track and report all warranty failures# d9 F) ~: P, n9 B" `. N
o Make monthly report to Product Manager and 3rd party supplier.4 J7 o: h9 H8 x' Y, D
o Recommend remedy to improve product quality and design.6 \& F( G& K! k( g/ c
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
3 S2 n( A# M) S2 O6 [* j4 Eo Run field Beta test sites and any new idea testing and make reports
! H$ A# G7 M& F% r L: so Assist in information gather for any new product idea.
' n3 Q D% a/ mo Assist in writing and new product specification
, g) Q* e5 m% ^0 p! m5 a8 W, u7 vo Point of expert contact for implementation of features/functions.4 ^# V. p0 f1 g
o Act as technical applications expert on development team.! @: e- n( ~' [% |' `
• Assist in Sales support & training.
' f. c: D0 c/ e( d4 u• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
% A7 E8 \; {0 Io In rare cases where no other solution exist to travel to customer site to solve technical issues. q. j# q; C; Q
Human Resources and Organization
( A& M! W; B: J0 O! m& Z• As a member of the DC team, maintain a team spirit at all times.; _& f7 v$ [2 L3 l+ B8 ^
• Let customer satisfaction be an influence in every decision you make.9 z- _4 Y' P3 z# ^& t
• Communicate information efficiently and promptly to your Team and other management. o) g. z/ G) x( K S
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Authority Limits% a/ _0 J. u( E& U$ J% i
1 e0 h0 \* Q7 C, t& G9 vQUALIFICATIONS
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Educational / Professional Background Technical School Graduate 6 H: d( s+ Q$ M& y' O) B
Professional Experience (Years and Field of Activity)
Z$ E8 {5 D0 L5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
+ K! t) ?7 S3 {7 t& oList of Skills/Qualifications 0 C* e, a+ f/ V$ A. U s L1 u
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.+ T& q7 ]! ?5 [
• Background knowledge of dispensers and software 9 B& Q% d3 D* b# ^
• Proficient in software use and writing. N! Z3 h! y. l% q- a. o
• Excellent communicator both verbally and in written reports.1 {0 a; D) D" y, M+ E! \
• Ability to travel worldwide.! M0 G X5 O' G' a( `
• Speak Chinese & English very clearly./ H1 ], ]6 i0 c
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Language Skills Read/Write English & Chinese
1 s' x. H3 y& C: o1 e) L9 hPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
0 u% \5 r1 k' Y) B$ q& yOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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