苏州德资招聘技术经理

竹声

如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca

. U1 Z  D) a' o$ cJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
- `* n9 c4 g: `( t% L7 a  }0 FEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
4 @4 V) H: A7 UMajor Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
1 G! t4 M9 X' \0 C  ^& r4 Lo        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
3 `! w( Y$ Y. e4 F: [. ro        New parts and replacement parts and installation procedures
+ H  O5 p0 z4 Z# s7 h, |# f7 w9 Ro        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
& K, b. F# H* P' i" G' }o        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
7 B0 P! ]1 a2 b5 Y•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
- D) V6 D4 h* k; B1 u7 \o        Run field Beta test sites and any new idea testing and make reports
7 }9 m$ J3 g3 y% b6 r7 t. ~o        Assist in information gather for any new product idea.
: k5 [* }) h3 y  m( `5 ao        Assist in writing and new product specification
: U2 ]6 B! p! C# n( g! y% q2 Eo        Point of expert contact for implementation of features/functions.
& ], ?' b8 K! f: h8 r2 m+ I2 ^/ no        Act as technical applications expert on development team.
$ u2 w3 M8 W* O4 @) y•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
8 v% s& l! N7 x$ w9 R$ Z+ O3 v5 S5 ^- Po        In rare cases where no other solution exist to travel to customer site to solve technical issues.
7 h- A& y6 }+ w, B+ W4 J9 Z: |, fHuman Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
/ p7 `" I1 p* a: S•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.
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% S- Y  a1 t" O: ]( ~- ^$ JAuthority Limits
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% y; [4 W6 V1 Y  K- hQUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
& N3 |4 m) K) iProfessional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
( r- g+ F/ s( `; e8 X3 t/ b; i•        Excellent communicator both verbally and in written reports.
- r4 _4 x0 p1 L•        Ability to travel worldwide.
•        Speak Chinese & English very clearly.
& a: ~( Z3 G$ `8 [' y: @       
+ W# g1 S# {: k- eLanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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