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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca; h7 {/ s' [* C& |: o/ d) k
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20117 C0 J; ~1 G$ F7 S6 y3 v4 ~5 S
0 r6 b$ Z( g( x( E& `# U6 F5 NScope and Purpose of Job
7 {0 w; g& I% jEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
: m$ t* c$ I2 I' FMajor Responsibilities and Accountabilities; d% B; _7 D3 }
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
5 ^$ p4 w+ g) E3 P7 X• Answering all technical questions concerning mechanical functions and software operations.- V# l8 t) u! }0 B& D& V
• Assist with troubleshooting ideas on technical and software problems
; b% c7 b! U0 s$ b3 Ho Test all new patch versions of software prior to release. [) T- k% P" w
• Assist where needed in application questions." A3 P+ H" J% K; Y* z6 [( L4 K# n
• Check all technical documentation for correctness prior to field distribution.
- X+ x4 B7 g7 ~: Q" ]; U+ fo New parts and replacement parts and installation procedures
4 ^/ d, j, E g! v/ a2 L8 io Translation to Chinese and other languages if needed
3 j; X+ g# S6 o1 R• Track and report all warranty failures" a' D& N; U+ J, k
o Make monthly report to Product Manager and 3rd party supplier.* j$ T6 V$ q4 g- T. r2 S
o Recommend remedy to improve product quality and design.
$ Q0 A! ?$ J. j% Q3 r• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.0 B% J9 z" Z! e d; M/ V' s
o Run field Beta test sites and any new idea testing and make reports x1 ?' R9 V! o$ f7 T0 l: S
o Assist in information gather for any new product idea.# E2 I* g1 S% Q! w" u3 n |7 ]: [
o Assist in writing and new product specification
* l7 _/ k$ [" ^- @' n* @o Point of expert contact for implementation of features/functions.
8 c( T: v" `1 s( ^: Y/ }0 ]o Act as technical applications expert on development team.
% @2 {& \) h( ?0 s1 M6 n, O5 M• Assist in Sales support & training.: K8 p, W. G9 o" e# ?) W
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
' ` ]2 V) @- p+ @# {7 Ko In rare cases where no other solution exist to travel to customer site to solve technical issues.7 g9 F# ? s# d
Human Resources and Organization
& M, E7 y# `/ h' ^0 _* c% v7 R• As a member of the DC team, maintain a team spirit at all times.
/ N2 y' b6 Z. v" @1 @6 f* z {• Let customer satisfaction be an influence in every decision you make.
" S, H+ b4 `& ]/ Q# j, s1 m• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
. z/ s& D! [$ \! wProfessional Experience (Years and Field of Activity) + o$ U* B6 t1 ~; w% Q
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers J& C( \/ M: o0 ?* p5 v
List of Skills/Qualifications
5 N. `; }( c; b6 ]! [• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
1 a* n; v- c3 Z' v$ L% _• Background knowledge of dispensers and software % L G+ n/ s# o" Y
• Proficient in software use and writing.
' j8 V: @# A1 G* ~5 v$ D; H• Excellent communicator both verbally and in written reports./ t# E) j2 Y4 ?8 W, O
• Ability to travel worldwide.) E: m8 j. a" o1 }2 e
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
+ E6 {- V# k2 _+ f) M( d* s! ]Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 6 u$ i- y3 v" T7 G8 ?$ d
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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