苏州德资招聘技术经理

竹声

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# P6 F! c6 [6 ^1 J如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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Scope and Purpose of Job
1 S2 w8 j! Z4 S0 ^- K2 A/ lEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
* t; H) E+ }/ d, |/ Y  v, b* PMajor Responsibilities and Accountabilities
* x2 F% v0 N  d+ a0 E•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
9 R4 o2 c1 l2 o& T& k* S% E•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
4 R' W' e9 y+ {3 n* n•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
8 _% v% o2 ^' m! s) Ro        New parts and replacement parts and installation procedures
3 q& r  N' M  V3 y" q( R  a- g0 no        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
/ [0 U6 j  o+ j- T5 I3 m7 R5 vo        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
o        Run field Beta test sites and any new idea testing and make reports
o        Assist in information gather for any new product idea.
8 q; `7 h) E0 }# q- F0 Do        Assist in writing and new product specification
  T& c* w4 h$ i$ @o        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
! R4 ?7 r2 A( ^8 i) Y2 L•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
, R) \. q- t7 V' N' ho        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
3 |  a4 g" }/ y2 y1 ]& F, ~•        As a member of the DC team, maintain a team spirit at all times.
4 b8 B! V. e5 a: M: L•        Let customer satisfaction be an influence in every decision you make.
1 z3 B/ j8 W4 \- V2 w. E•        Communicate information efficiently and promptly to your Team and other management.

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) C0 [6 b- u, T: ^Authority Limits

% S: I& p# L$ k/ k# ]QUALIFICATIONS

Educational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
8 q, C  ^5 E- L# M# l( [% v7 H5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
" O: ^# e' M8 J6 UList of Skills/Qualifications       
•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
( k7 m. |) C( @+ \5 V•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
: Q  V4 k) `' K6 V3 c4 y•        Speak Chinese & English very clearly.
% o0 j6 T( B( ^8 c3 }       
: O; i$ G: w7 u; K$ T# ]Language Skills        Read/Write English & Chinese       
3 f% p3 f. D; e% y0 RPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
& n# U- v& Z9 lOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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