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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca8 m6 ^! U x0 b9 l k& z
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
; Q: @1 s& W: b O- }0 g+ UEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
6 l1 P1 D% k: B7 f: I8 mMajor Responsibilities and Accountabilities* N" P w# V9 t {! d# q0 M4 A. Z
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
1 o' L* N9 t- c( j5 l• Answering all technical questions concerning mechanical functions and software operations.* ^0 h) n: c7 H& a! e$ }* y
• Assist with troubleshooting ideas on technical and software problems
5 Q: s3 ^; {: E: T" _( n8 to Test all new patch versions of software prior to release) ?$ b$ ?" n. C
• Assist where needed in application questions.
& z" K6 y8 U0 f1 K- O• Check all technical documentation for correctness prior to field distribution.
3 j2 p. l6 \7 {4 a5 V3 go New parts and replacement parts and installation procedures
7 C- Z |6 @" D6 F, w) s. xo Translation to Chinese and other languages if needed' D: {2 M$ U1 C3 B
• Track and report all warranty failures1 _+ _ J3 ^' v- v( _/ y
o Make monthly report to Product Manager and 3rd party supplier.
T( c: K5 ?& }. Q2 L6 ro Recommend remedy to improve product quality and design.3 R% M2 B2 H6 G$ B
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
7 v6 I$ I; c2 So Run field Beta test sites and any new idea testing and make reports
; S9 w* U! I9 a1 C$ no Assist in information gather for any new product idea.' c$ e3 S3 V9 B
o Assist in writing and new product specification
; ?6 r% T( N! s+ |; I' e8 Fo Point of expert contact for implementation of features/functions.
( [/ f& ?, E' l! E# X/ xo Act as technical applications expert on development team.
1 o, [+ M0 }/ Z: L# A" q• Assist in Sales support & training.- ~2 W4 Q4 K; y* A C$ P
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
p$ C" J/ |- \% Qo In rare cases where no other solution exist to travel to customer site to solve technical issues./ o# `6 A8 {! }, X" @ h3 i6 W, a$ h
Human Resources and Organization) }2 r1 L U8 z: F& \! f- N
• As a member of the DC team, maintain a team spirit at all times.+ H" Y- T7 x% W( B8 G8 @6 a: _9 [
• Let customer satisfaction be an influence in every decision you make.. ~: ~7 W$ i5 ^% M
• Communicate information efficiently and promptly to your Team and other management., U4 P$ C: _9 B- S- T
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Authority Limits
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3 {5 Y" C0 h- F4 x' ?$ BQUALIFICATIONS G$ V& o. i1 e% E- x
- e: t+ ]0 T, N0 L; c4 s7 t: AEducational / Professional Background Technical School Graduate
" k: u) q0 T8 z% `* VProfessional Experience (Years and Field of Activity)
" Y: D1 u6 P. s5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers% Z( {1 `9 s0 a2 F! f( F5 s
List of Skills/Qualifications . v7 c. S) d3 D3 G# E9 `
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
# y7 o! F) o# R, S7 b* u6 d1 j7 `$ b• Background knowledge of dispensers and software & m d w& T: P( C0 P: f1 w
• Proficient in software use and writing.$ q0 B1 \8 @2 C# @7 F6 e4 |6 v
• Excellent communicator both verbally and in written reports." f+ }/ o4 q4 D9 T' h
• Ability to travel worldwide.
9 P2 B+ m. \& L. A' V• Speak Chinese & English very clearly.7 h, u& ~$ N; G! W h7 c
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Language Skills Read/Write English & Chinese ; @) z2 a7 W! ~. W' v
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ' Y( P& X8 ^2 W" o6 }
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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