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本帖最后由 竹声 于 2011-11-3 22:30 编辑 : H6 R% f3 v& i# }
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job
" T" \; q. f9 E0 }Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
% i: N3 W1 u1 [& _1 v2 ^Major Responsibilities and Accountabilities
, M: [' ^+ ~$ j" M$ i• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
8 G2 `5 l( u8 L+ p• Answering all technical questions concerning mechanical functions and software operations.' {* O& G v+ v! {* A6 S
• Assist with troubleshooting ideas on technical and software problems
* T1 Q. t; [7 io Test all new patch versions of software prior to release
( `- Y/ J* Y/ r- o# B• Assist where needed in application questions.' ]! m; |: Y" P( D# S8 y. b
• Check all technical documentation for correctness prior to field distribution.
# E, x$ D/ {/ @+ B5 v$ T5 B0 P; X: To New parts and replacement parts and installation procedures# f9 J0 C6 \: f* y& r
o Translation to Chinese and other languages if needed$ V: o) V1 d$ D7 Z' G& @- @' T
• Track and report all warranty failures
4 ]- R# }/ E7 z1 Eo Make monthly report to Product Manager and 3rd party supplier.- ]9 [. U* h. m$ R
o Recommend remedy to improve product quality and design.5 Y4 @% F6 A0 b+ x1 p
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
6 y+ J8 m" i2 v/ Yo Run field Beta test sites and any new idea testing and make reports3 [- c3 @# M- F7 T' h! J h( T
o Assist in information gather for any new product idea.
" \0 r- N# R( G& P9 G6 h( h- t$ qo Assist in writing and new product specification, l2 m+ t5 u* c | ~: h
o Point of expert contact for implementation of features/functions.
3 t) O5 M; V8 U2 g) o) x8 i% N6 @. mo Act as technical applications expert on development team.- x c# X l0 p
• Assist in Sales support & training.
' @# ?* L! v; Z& S$ D0 F4 @• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
8 V% d( _; t; f, e' [o In rare cases where no other solution exist to travel to customer site to solve technical issues.6 Y% V3 P/ T) B6 S
Human Resources and Organization6 ^6 J) ~# G8 g! s& S
• As a member of the DC team, maintain a team spirit at all times.
1 a; ?) G+ w$ B• Let customer satisfaction be an influence in every decision you make.- S: G, e' z2 S e, L+ x' C
• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits" s: S' w7 K, k0 Z) Y( v
5 U1 w" Z; _* c, ^: `0 O. SQUALIFICATIONS( \4 @% J8 r; u- p* l- N8 A
- l, T6 u# O' gEducational / Professional Background Technical School Graduate
6 h5 s, j( M X: [! C$ f: m, aProfessional Experience (Years and Field of Activity)
$ X' q1 s! P4 P- J0 N& B( B5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
" O, Z( h+ L. d4 P6 |# A0 J7 Q$ i* FList of Skills/Qualifications 0 [3 m1 H, J. L
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.+ |5 F1 \( j) J& r" h0 @3 c c) M
• Background knowledge of dispensers and software
" ?% B* b- t: h6 T2 u# q( N• Proficient in software use and writing.
% v' w9 A/ \ X) _$ N• Excellent communicator both verbally and in written reports.0 P* l" b I1 R# W+ `' g5 ^# N
• Ability to travel worldwide.6 A, j' a$ B# }* y
• Speak Chinese & English very clearly.
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/ k3 }, D5 T* \4 W' X OLanguage Skills Read/Write English & Chinese
- R7 N. x' F" d1 P7 I2 \# `" WPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 8 g+ e9 v: V, e
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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