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本帖最后由 竹声 于 2011-11-3 22:30 编辑 * g& y! f5 z1 E
3 a4 _# S. j9 N4 z5 O2 J6 X如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20112 i" @1 X, A" v/ ]2 \, ?' r" A
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Scope and Purpose of Job
- |9 u) z2 e, o; h1 UEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
4 J: C7 v& \+ i% i V. \" ^Major Responsibilities and Accountabilities- M5 i+ G( s$ M. I/ ?7 N+ q4 U, R
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
( w5 L0 I6 U# H: D* {( H1 _• Answering all technical questions concerning mechanical functions and software operations.. f( T$ Y( {% V
• Assist with troubleshooting ideas on technical and software problems5 U0 {+ c3 I: Z9 j$ f$ B
o Test all new patch versions of software prior to release
! T# W7 P6 t% @( p1 l" G+ r. V; v• Assist where needed in application questions.9 _5 i# j3 \' s% i$ ~
• Check all technical documentation for correctness prior to field distribution.
2 o3 X) d5 w2 g; To New parts and replacement parts and installation procedures
) u+ `% l# m7 ?' j8 Ro Translation to Chinese and other languages if needed
: [- S! d4 j4 c& }* N• Track and report all warranty failures5 F0 D6 A5 K. a b. X( U
o Make monthly report to Product Manager and 3rd party supplier.
i5 F8 B4 G+ _+ A; n& p$ b6 G! Io Recommend remedy to improve product quality and design. G5 E- L7 G/ I3 K
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
, h1 Q8 Z& q s. o6 g! V& k" q: Q/ s2 so Run field Beta test sites and any new idea testing and make reports/ D4 v5 }! V+ L* X2 g b
o Assist in information gather for any new product idea.
9 r+ r1 _& o& [7 J$ E; S+ {; K8 L& Jo Assist in writing and new product specification+ j- T8 J+ o! m$ D
o Point of expert contact for implementation of features/functions.# ^- u" [" N0 ?' m
o Act as technical applications expert on development team.
- n8 |; B) C. z3 l, {$ }• Assist in Sales support & training.. B/ h" j3 _* m( ?# w5 V
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.4 Z, _" ]( U; I' x* F
o In rare cases where no other solution exist to travel to customer site to solve technical issues.' e" ^ e# b8 {! c; ~6 i
Human Resources and Organization/ @" c4 s# E. d D1 O% I5 H! d$ W
• As a member of the DC team, maintain a team spirit at all times.
- o. f1 @# P5 x& f( D# U' h• Let customer satisfaction be an influence in every decision you make.: n$ x! e" ? Y. c) o" H; j
• Communicate information efficiently and promptly to your Team and other management.
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7 z) s# Z4 z+ a# U7 i# B- `Authority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
, q, F) U" Z5 u3 I# C Z; CProfessional Experience (Years and Field of Activity) : ~6 E9 G% R) M' w3 }4 Z( f/ h
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
! x8 ^6 `5 B+ @1 NList of Skills/Qualifications
( n$ J0 s* ]4 u/ p: c• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.0 A, c/ ~, o/ o- R: [6 W
• Background knowledge of dispensers and software 8 D/ q4 }& W* \ L2 B
• Proficient in software use and writing.
3 f, f. e. M* i- E- \; |• Excellent communicator both verbally and in written reports.
9 D1 T8 m# M2 r• Ability to travel worldwide.
4 {8 ]: T" v6 h• Speak Chinese & English very clearly.8 g* B+ ^* F. k4 {- [; d b
1 n% _( z2 k8 yLanguage Skills Read/Write English & Chinese
7 @) ]; {* {: }! w! GPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) + I- e8 w, a" q, k+ k# ^9 S
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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