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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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1 M" i) c. t( R( j如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job, W8 F0 F6 A& U5 |- N, P! s
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
' i0 Y0 o, u, `& L' p! TMajor Responsibilities and Accountabilities
( }' R1 t+ l8 e) S; I1 ^• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* d: _# {* i: r6 \• Answering all technical questions concerning mechanical functions and software operations.1 A1 F3 C/ Y3 U z3 a
• Assist with troubleshooting ideas on technical and software problems( k7 R: l; o+ z: M
o Test all new patch versions of software prior to release" y+ W' `: e% M; y: j$ [( R# F8 g
• Assist where needed in application questions.# C2 q. I5 [2 `. g
• Check all technical documentation for correctness prior to field distribution.3 a2 @1 h3 g( ?
o New parts and replacement parts and installation procedures% r& R- }4 C$ [+ N
o Translation to Chinese and other languages if needed
8 y! M |+ p, H& j• Track and report all warranty failures
) m: ]2 J: {9 o. |8 k8 o% `o Make monthly report to Product Manager and 3rd party supplier.8 u' | ? {$ l+ }4 J
o Recommend remedy to improve product quality and design.6 ^" w; @/ T6 K
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
, }$ m0 ^4 s2 F; o; A W5 `o Run field Beta test sites and any new idea testing and make reports+ h4 M3 q7 a# M1 }
o Assist in information gather for any new product idea.
1 {- w$ Q y+ zo Assist in writing and new product specification0 X! T. M( X( `- n
o Point of expert contact for implementation of features/functions." m7 C6 a4 Y5 x2 U
o Act as technical applications expert on development team." X3 R- f* f1 N3 m( t, p' f. C2 W
• Assist in Sales support & training. J3 S g0 ?" G: E
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
) y/ {- }( c: w2 S0 t& s9 f2 n' Ro In rare cases where no other solution exist to travel to customer site to solve technical issues.
n7 z# K$ \, k8 o3 D8 q9 dHuman Resources and Organization2 z" n" b# w5 Z; `
• As a member of the DC team, maintain a team spirit at all times.
7 V) Z! x9 P1 [, J a# S• Let customer satisfaction be an influence in every decision you make.
7 l( z. s) k) M4 h! o+ l• Communicate information efficiently and promptly to your Team and other management.
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+ U8 i% F$ j2 RAuthority Limits% O2 o4 }2 I! R- f/ F. e& t
/ Q: b4 I, c5 {' G4 y( t9 Z! V: bQUALIFICATIONS& x* c; E3 c/ \$ ~9 v& a
; U/ N! O+ |' D/ b2 }, k+ |Educational / Professional Background Technical School Graduate ( {9 ~/ d& e6 W$ x9 L$ e# u, A; H8 c
Professional Experience (Years and Field of Activity) 4 q( w$ M) z8 F9 ]8 q- Z; l. [
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers' _ q1 `2 m( Y5 {$ z I
List of Skills/Qualifications $ t" F* Z) L/ V$ ?) v
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.& \+ Q8 k% M% j; y* D+ S
• Background knowledge of dispensers and software 4 c. Y& t$ L S V( K; P D
• Proficient in software use and writing.2 F* X4 s5 [5 K \$ }6 w9 A% k
• Excellent communicator both verbally and in written reports.( N0 g) g; B+ `9 r) D1 T
• Ability to travel worldwide.7 a( N0 l7 I3 D, y0 f3 \0 W
• Speak Chinese & English very clearly.' G! j6 `* m0 l+ p8 `0 Z: _
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Language Skills Read/Write English & Chinese
! C3 {" \2 p b9 S4 T0 Q1 b: EPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 3 S+ P8 i( W( j) k4 s# p {
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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