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本帖最后由 竹声 于 2011-11-3 22:30 编辑 & x% v+ d- L% ~( A" L
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca3 T/ e; `2 h0 U
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011$ c& W2 r6 c5 ~% ^# H, w
" Q! x7 F' K2 E2 {* [% RScope and Purpose of Job
$ u/ y+ P# ]8 x, UEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment. n. R9 s& w8 L: [
Major Responsibilities and Accountabilities
, w- i6 A; c7 B0 p5 u: v• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
4 `( e1 g9 v# y5 _- c, z: c- {• Answering all technical questions concerning mechanical functions and software operations.- M, G' L! B; d, Y7 @
• Assist with troubleshooting ideas on technical and software problems) c+ F$ U0 @, o5 u0 H; q
o Test all new patch versions of software prior to release
3 | c/ J( u! U% S• Assist where needed in application questions.
9 x2 S( l0 V7 g* w8 m! A1 @• Check all technical documentation for correctness prior to field distribution.- R" }' a! J- [" a: Y6 x. }% X
o New parts and replacement parts and installation procedures' v% ^. q$ x0 @7 Z8 j
o Translation to Chinese and other languages if needed; W- @" h5 ?# y h4 m; Y5 k2 F0 T
• Track and report all warranty failures( F% v/ b7 }) \; m6 m, K2 A0 g
o Make monthly report to Product Manager and 3rd party supplier., b8 ^1 x- w Y
o Recommend remedy to improve product quality and design.
$ R; O+ o. b* o6 L& {9 X' P# ?! `• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.* [* J4 p) [/ b6 g' U7 T
o Run field Beta test sites and any new idea testing and make reports
! n) A& t' ]5 T; K' e6 s- Yo Assist in information gather for any new product idea.
9 H8 g) O$ C% Y' r, ?; Yo Assist in writing and new product specification
2 Z4 P3 l) Q" mo Point of expert contact for implementation of features/functions.
* V" Y! }1 P0 w' Do Act as technical applications expert on development team.5 _/ V% j! }' U8 U- T
• Assist in Sales support & training.
) j) @6 u& A$ s7 k- Z: S• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
+ n$ r8 {* i! }& Wo In rare cases where no other solution exist to travel to customer site to solve technical issues.5 ?, e+ G: R; f1 }
Human Resources and Organization) G$ U% Z' w3 \2 r' D" l8 P
• As a member of the DC team, maintain a team spirit at all times.
' N8 z" p5 k8 D• Let customer satisfaction be an influence in every decision you make.
' j+ ?9 y' l; e! x* M& Z6 Q+ @• Communicate information efficiently and promptly to your Team and other management.
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, _! ^0 d% K, ^* {9 NAuthority Limits
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QUALIFICATIONS
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Educational / Professional Background Technical School Graduate
& Y; V( ]0 `+ l6 {7 EProfessional Experience (Years and Field of Activity) 9 o8 l1 ?8 n; w; `% H# c
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
( m) m5 p* Z7 T/ `4 P$ xList of Skills/Qualifications
+ @4 R- R8 u( f& H• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.6 P! h. V- q! ?9 s3 p! l+ H
• Background knowledge of dispensers and software
, ]% P; s! j. d1 g9 K" H$ Q9 B• Proficient in software use and writing.% v- P. l$ ], X+ P7 z. P% m F _
• Excellent communicator both verbally and in written reports." z, X7 ^! T4 _' M% h
• Ability to travel worldwide.
2 q! D: ~) h* M! h# Z• Speak Chinese & English very clearly.# i0 a2 q& ]* `
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Language Skills Read/Write English & Chinese ; V7 L3 t8 l U5 e2 O+ V3 Z j+ P
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) ' {% y6 I6 T- I8 t
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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