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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca- T" Q* D6 b B' ]9 W* m# F
8 Z, E9 L9 ]7 j# K2 N+ P& T7 ~Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011. @. o/ r3 H; v. w
5 B7 p. l2 W$ rScope and Purpose of Job; P: N( k$ c2 m2 W) E3 x5 D6 z
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
; B9 `+ r$ w7 |$ WMajor Responsibilities and Accountabilities
e# q7 F0 _6 V1 N7 V• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.3 [7 @8 |5 T' e4 Z' X# ?
• Answering all technical questions concerning mechanical functions and software operations.- N; j2 h: }: Y
• Assist with troubleshooting ideas on technical and software problems, x0 E. v6 E3 L) t6 F1 R D
o Test all new patch versions of software prior to release
, Z; u9 ]3 a0 }' J/ c) i% e• Assist where needed in application questions.+ \5 r- I* A9 U9 Y) D K+ W
• Check all technical documentation for correctness prior to field distribution.
' n& w/ p9 o# i7 @ q# D% |o New parts and replacement parts and installation procedures! I! `) E! y5 {- z1 ?9 U
o Translation to Chinese and other languages if needed( T" ]! k1 J1 F8 v2 j& C
• Track and report all warranty failures
+ {) d- t; h# t6 C, y# R( z- x, `9 w' Co Make monthly report to Product Manager and 3rd party supplier.
: H9 v S" b& j' {, n- uo Recommend remedy to improve product quality and design.
" w9 c* n' w* H* D5 I/ C• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.) V/ P1 b7 Y- n6 z3 Q3 a
o Run field Beta test sites and any new idea testing and make reports
" f0 _" b( h k7 ^& ~, yo Assist in information gather for any new product idea.7 a8 q# x$ c4 \9 G
o Assist in writing and new product specification( J" j' |% e7 a2 N4 s
o Point of expert contact for implementation of features/functions." L' U2 |* s7 @, G$ v* J* d& L
o Act as technical applications expert on development team.4 ]7 h3 k7 X/ g/ j
• Assist in Sales support & training.
9 C4 \ M5 l. m9 ~• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
0 V E% |: R0 Wo In rare cases where no other solution exist to travel to customer site to solve technical issues.
$ o7 k; @0 U8 V. n uHuman Resources and Organization( q2 }/ a& y+ ]5 i7 G- N
• As a member of the DC team, maintain a team spirit at all times. h7 I* C6 @ M! i B/ t* M
• Let customer satisfaction be an influence in every decision you make.$ ~, \) n& u( {1 P
• Communicate information efficiently and promptly to your Team and other management.* \- m( o& v" M
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Authority Limits
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QUALIFICATIONS! n1 S# F5 r: Y0 {3 ~4 y
. T* k+ W( C! N3 AEducational / Professional Background Technical School Graduate
& r5 t2 [2 W% c: |% L% u$ E- h* |Professional Experience (Years and Field of Activity) - Y2 |" p0 d: S! z- c t
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
4 m, n0 u, s; K5 r4 q% qList of Skills/Qualifications
" J$ `$ W4 R! x: K% R• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
) S$ m) o8 V- p( b• Background knowledge of dispensers and software ( q0 D) j; E. {* V! r1 z& \# k
• Proficient in software use and writing.
. N& M( B+ }- W- |/ s8 F• Excellent communicator both verbally and in written reports.9 b" H* |& {' n1 ?7 e
• Ability to travel worldwide.
3 J2 U& @& Y8 }" Q' a3 F• Speak Chinese & English very clearly.
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: X% S8 Q2 k% N; |4 n8 K0 gLanguage Skills Read/Write English & Chinese 5 @# D4 E" w+ h* G5 n' w$ s
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
! W# g! M9 x& C! hOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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