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本帖最后由 竹声 于 2011-11-3 22:30 编辑 $ y0 \% x& H: `9 M/ C
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca. d6 j# L4 N$ S( v8 K/ ~: D
# M3 d; O% \/ J. e+ E1 uJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20110 P* y6 A7 f7 h9 V/ I: F( Q
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Scope and Purpose of Job
$ u1 G: Q1 T5 E0 y& V& OEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
% e" M; I- h: GMajor Responsibilities and Accountabilities! `0 i- J; E' i+ I
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues., E" g u) I9 }( Q
• Answering all technical questions concerning mechanical functions and software operations.4 u, E5 L) E A5 A: \
• Assist with troubleshooting ideas on technical and software problems0 z/ ^/ [1 H3 F$ t
o Test all new patch versions of software prior to release
8 y7 w) I- ]* G' |* u b1 j2 |* v' X• Assist where needed in application questions.
9 d4 f0 Z. s V; I3 @. R. v) _9 R9 A• Check all technical documentation for correctness prior to field distribution.: E, H; J. [0 d/ @: h$ s8 U
o New parts and replacement parts and installation procedures
$ P, b3 c. G* U0 V* Qo Translation to Chinese and other languages if needed
4 w; B. O/ f" I( l) n• Track and report all warranty failures# {$ \9 E* O& l0 g: x
o Make monthly report to Product Manager and 3rd party supplier.: r$ g- o, y1 N: h4 W1 T
o Recommend remedy to improve product quality and design.
4 h5 l+ ~' P* x& ~• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.9 q7 {$ \$ e! V* `8 m: F
o Run field Beta test sites and any new idea testing and make reports& _2 I5 i# v2 y/ n8 |( I. E
o Assist in information gather for any new product idea.( U( s6 a9 [- T$ c O+ i
o Assist in writing and new product specification
+ H* P& }% R# l# l: {* fo Point of expert contact for implementation of features/functions.
1 B; J7 _% ?7 U5 P7 z) ~o Act as technical applications expert on development team., ^) [# e9 _7 S
• Assist in Sales support & training.
. T1 l) g' l- v& v$ h6 W• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
* q& Z" w9 C; S Oo In rare cases where no other solution exist to travel to customer site to solve technical issues.7 P5 q `, f# s/ U
Human Resources and Organization
, p9 }# i" g; Y5 A g• As a member of the DC team, maintain a team spirit at all times.4 \4 G/ E) h. {4 u
• Let customer satisfaction be an influence in every decision you make.
; q& q. a) @% O- w, |" c+ ^/ K& q+ h: z• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits. w5 C* J( q/ O; k& c1 b" f
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QUALIFICATIONS
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$ b# Z$ W: T; _9 c( l% aEducational / Professional Background Technical School Graduate
8 W' ]6 ~( L: w0 a) z# GProfessional Experience (Years and Field of Activity) - r$ Q6 C4 f+ E8 x
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
: u0 [; D2 {4 k" p( OList of Skills/Qualifications : R+ n! u* q3 b4 [* U) s n; C
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes./ F* S6 i4 {* O- C9 ~ A S, s
• Background knowledge of dispensers and software
3 L( e6 ^7 }$ L9 h9 w• Proficient in software use and writing.# T3 f% t7 S0 n |, F7 \
• Excellent communicator both verbally and in written reports.
% l" v/ \# w/ y# a• Ability to travel worldwide.
' {+ O$ [+ n C; G; D' r4 }& E; I/ Y• Speak Chinese & English very clearly.
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2 C& E( k# |3 S% n. |7 ]. r0 L+ ELanguage Skills Read/Write English & Chinese 3 y6 z4 }* d I8 x) b- ^
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
- ^) ^0 V4 x% W) VOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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