苏州德资招聘技术经理

竹声

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1 m3 d0 s) ]& m* r- I  I) [0 V如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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1 X7 F  {$ M! ~, R$ PJob Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011
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Scope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
3 \, b$ b1 I$ d  B1 FMajor Responsibilities and Accountabilities
8 _5 x6 H: K, H8 Y6 G7 V•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
' n. x& K, a6 F2 d•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
5 u: I% l# u/ C$ Q4 i4 n! h•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
9 v3 R* ]* O; lo        New parts and replacement parts and installation procedures
o        Translation to Chinese and other languages if needed
# d) W2 {; }' [( B•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
/ `: `# m7 d. C) b6 S% c! lo        Recommend remedy to improve product quality and design.
  i" D, ~( k: B* C•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
- ?& s0 S: A6 I" S, [o        Run field Beta test sites and any new idea testing and make reports
9 y' b5 {% W5 M( v2 }' a# x' @o        Assist in information gather for any new product idea.
o        Assist in writing and new product specification
" z5 R! z# V( ^5 go        Point of expert contact for implementation of features/functions.
5 t$ O* R/ r, C% V0 Ko        Act as technical applications expert on development team.
•        Assist in Sales support & training.
. S6 U8 R) y. b4 m/ h•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
•        As a member of the DC team, maintain a team spirit at all times.
) x1 f8 f( G3 H) n% l9 v( q& |* i$ L•        Let customer satisfaction be an influence in every decision you make.
" i# c. y" [( c•        Communicate information efficiently and promptly to your Team and other management.


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8 x$ C7 ^0 P" ^7 WQUALIFICATIONS
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4 @" G% C& O" t5 w" XEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
' M7 B( L& ~( N+ ]0 x5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
2 S- C+ i0 b- DList of Skills/Qualifications       
% I% |7 X9 N: R7 {0 M•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
5 a' L% l7 J0 S" S•        Proficient in software use and writing.
•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
•        Speak Chinese & English very clearly.
       
8 }9 K7 y  B) Q5 ALanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
% s+ D- j6 p2 w. WOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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