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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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+ c9 H( Z7 F8 b如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20113 w, v$ V% ?8 Y8 T# }# s# j) Y
+ w( n8 d1 a8 z- E( B: `% H* a U4 E8 sScope and Purpose of Job
" h6 U; b! u9 }9 M: |( b% KEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.1 Z8 o; M: Q+ @0 [9 a3 b* v& e
Major Responsibilities and Accountabilities
$ F. F7 j: h" V, A% ]/ g7 o8 \• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
5 ?+ {- T" v$ |6 N9 S. E• Answering all technical questions concerning mechanical functions and software operations.
' x/ R6 ]- M2 s2 J7 ]; E/ |7 s* r• Assist with troubleshooting ideas on technical and software problems
8 u/ O/ c9 }; N( ho Test all new patch versions of software prior to release' j% ?& X5 V: s! P
• Assist where needed in application questions.
) e/ \5 R( _$ t, i7 L• Check all technical documentation for correctness prior to field distribution.
( r# c* E4 e" U. [- {" To New parts and replacement parts and installation procedures
( V0 d7 P# K1 z' go Translation to Chinese and other languages if needed$ ?. k+ a* A9 j* u% `1 e& Q) G1 Z
• Track and report all warranty failures1 [ J% t+ R. Q2 ?4 A$ G1 X
o Make monthly report to Product Manager and 3rd party supplier.5 f4 U: h$ s2 o6 [
o Recommend remedy to improve product quality and design.
0 }1 _4 j% b. ~5 a• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
2 ~+ G' d( d- m- u: z, P5 mo Run field Beta test sites and any new idea testing and make reports
$ o; }/ z5 |1 E* T$ T: ?o Assist in information gather for any new product idea.
. x. D% F- M- jo Assist in writing and new product specification
; ?; _: z) _2 j2 M) }# c( ]$ xo Point of expert contact for implementation of features/functions." \$ `& e |# Q( V7 z6 V& f
o Act as technical applications expert on development team.
0 l. o b: h& l" |7 q• Assist in Sales support & training.; V* E( H* U P
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
- y5 O/ l: S2 S) T* m W( \9 ~o In rare cases where no other solution exist to travel to customer site to solve technical issues.- H9 y/ l. H$ s8 A+ U( \; k
Human Resources and Organization
$ n( y8 W' k- Z1 E# M• As a member of the DC team, maintain a team spirit at all times.
# s: b4 y) L# t2 E/ g( H, [! X• Let customer satisfaction be an influence in every decision you make.
9 |/ E5 a# Q# t. f• Communicate information efficiently and promptly to your Team and other management.
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R1 D7 I' H; X7 |' v3 L1 p* {$ vAuthority Limits
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QUALIFICATIONS2 ~/ n7 f( P' w z: l
/ X3 {( s; H6 y! g& M% n# zEducational / Professional Background Technical School Graduate 0 e$ z2 M- K' c
Professional Experience (Years and Field of Activity) 3 u' L3 B* l# J+ d
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers, `4 t2 l T+ q9 M! U
List of Skills/Qualifications
( U7 F3 B' f" \/ l* p- s• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.) R: Y; y) ]' O9 ^# K8 N
• Background knowledge of dispensers and software
* a1 ^* }0 }3 S5 F3 c• Proficient in software use and writing.
- [+ J+ I; z) f# m, Q% _$ c• Excellent communicator both verbally and in written reports.
! D+ r7 p; r# Z' |6 p% N/ j• Ability to travel worldwide.3 q' v# }3 Y, U; b0 w
• Speak Chinese & English very clearly.+ O: P1 }- I+ ^# ^
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Language Skills Read/Write English & Chinese
7 ?; y5 l4 d' B* Z/ c9 C: p7 _Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
; L" @3 q% [, w; F" W4 v EOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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