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本帖最后由 竹声 于 2011-11-3 22:30 编辑 1 o$ | q0 T; H! ?7 l( S
! k5 w) a1 A. n- M如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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- J6 {( @' O+ ]- H/ h* q4 G3 Z1 `Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011$ C4 T! m" m8 [& v
* q4 ? \) O, J4 vScope and Purpose of Job
' X, h- w# Q/ E" ZEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
* C* n9 G! }- u$ {" `* N( tMajor Responsibilities and Accountabilities
* Y8 h8 }5 C9 i& l) I9 q• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.' q; V( A! V' j+ _7 I$ x2 }
• Answering all technical questions concerning mechanical functions and software operations.
4 r& [) }' L8 B( e0 y• Assist with troubleshooting ideas on technical and software problems
# L+ o$ \( k% |, D+ ^o Test all new patch versions of software prior to release
& x( o( d( ^" ^* L4 z• Assist where needed in application questions.
; O; y0 ^: P( K/ U! F# m• Check all technical documentation for correctness prior to field distribution.( m$ o1 _7 p5 s( `& W6 J
o New parts and replacement parts and installation procedures
7 R; }- O m4 M' Yo Translation to Chinese and other languages if needed. ]/ y5 I6 v* \. d
• Track and report all warranty failures- x1 l: Y" d. n5 h" Q
o Make monthly report to Product Manager and 3rd party supplier.1 _0 c" c6 O7 G' I4 r! n
o Recommend remedy to improve product quality and design.
& H; c" J3 C" O• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
$ s; }0 w x, ^o Run field Beta test sites and any new idea testing and make reports
: k v1 v1 Y1 Uo Assist in information gather for any new product idea.9 `0 Y% u) j# R+ K- f( W. B
o Assist in writing and new product specification
% |% H0 c# ?8 u( p7 H$ D8 J% r3 @8 O( N1 zo Point of expert contact for implementation of features/functions.
! Q8 A! }/ L% \# N8 X. io Act as technical applications expert on development team.: s% T9 T x2 F2 j3 D
• Assist in Sales support & training.
7 D# E! o1 e7 H8 z• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools." D; b' |$ r: x9 z
o In rare cases where no other solution exist to travel to customer site to solve technical issues.+ J E! b3 f3 Y2 K2 k- f2 v' U
Human Resources and Organization
! Y' M+ n7 T! d0 C' h• As a member of the DC team, maintain a team spirit at all times.
q# N! N v$ i' I) Q• Let customer satisfaction be an influence in every decision you make.
# m0 Z$ p/ Q. X: W• Communicate information efficiently and promptly to your Team and other management.+ l: |# _1 y, G9 e; |
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Authority Limits
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QUALIFICATIONS
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# k r8 k: l! X7 DEducational / Professional Background Technical School Graduate
7 `2 y# u& y7 B2 [" o$ qProfessional Experience (Years and Field of Activity)
2 F2 o( x! G7 p9 C7 W: d, K5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers, U! Y2 N, H# k" l5 j* p9 l
List of Skills/Qualifications 8 P1 T+ v4 L1 O2 u8 c
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
& o* C& _; z) r+ k) }7 T• Background knowledge of dispensers and software
% [' k0 f$ W- s- e• Proficient in software use and writing.6 X3 a. X' H8 _1 x) `/ e A
• Excellent communicator both verbally and in written reports.
. U: I! C3 Y4 R: a2 L3 _4 R) A( I• Ability to travel worldwide.
) B& e) i& V x! _( j. x• Speak Chinese & English very clearly.
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' a& N6 A% k7 a! D8 pLanguage Skills Read/Write English & Chinese . t, A8 V* `' r
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
* d+ E/ j# a0 C6 O3 X( M u7 AOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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