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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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: T" G+ \+ a, u# z1 l9 C- ?如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca) p/ |: e$ p! K
+ K5 m( |: ?) V* _6 S0 YJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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! \* `+ ~- C# s9 Y( p* ?/ T9 O$ B' P( BScope and Purpose of Job
; |7 y6 u$ x! q; rEmployee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
. U) U/ \, G2 J$ OMajor Responsibilities and Accountabilities4 \; F2 c. y7 u0 s
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
6 E! {) n8 X; y" Q. M/ G/ c• Answering all technical questions concerning mechanical functions and software operations.
: l' B$ G# a, b/ l% ~* ~0 ?• Assist with troubleshooting ideas on technical and software problems7 K6 m& Q. p. w* ?" p- S0 t
o Test all new patch versions of software prior to release4 k+ g: y2 k% t6 H$ U1 H) F* Z6 \
• Assist where needed in application questions.
' U9 C" ^9 h3 P) Z: T6 y• Check all technical documentation for correctness prior to field distribution.
: O7 s7 j& H m0 Q6 Yo New parts and replacement parts and installation procedures/ O' \$ ?5 T" I# c8 {
o Translation to Chinese and other languages if needed
* M2 J8 `7 `$ p# x& ]! a8 V; ^• Track and report all warranty failures
, R% ]6 x3 y, q0 ?o Make monthly report to Product Manager and 3rd party supplier.
: R( {0 z2 B* q7 x" J0 V' g+ oo Recommend remedy to improve product quality and design.
3 n! z+ T3 H6 D- e, E2 A2 I• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
6 e1 ~* { v9 u( D, Po Run field Beta test sites and any new idea testing and make reports
7 J7 s0 k+ p1 q4 J) [) fo Assist in information gather for any new product idea.3 Z" {; e8 G. w# F; `
o Assist in writing and new product specification5 I9 @" R% W: c: E. A
o Point of expert contact for implementation of features/functions., B+ ~( N f+ ^
o Act as technical applications expert on development team.3 n9 t2 o0 x0 S/ H
• Assist in Sales support & training.& Z Q' p6 p. N/ n6 f
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.$ ?; k5 y2 ~" G* d+ ^- W
o In rare cases where no other solution exist to travel to customer site to solve technical issues.2 M5 Y. q( M4 w& }. s
Human Resources and Organization! u$ D; Y# S4 j( u" L; q+ F
• As a member of the DC team, maintain a team spirit at all times.
' t" {* o- H3 Z5 }4 D7 m• Let customer satisfaction be an influence in every decision you make.
" c0 N: P7 ~5 g& L• Communicate information efficiently and promptly to your Team and other management.9 C' l: K6 a6 f
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\4 C6 O" x3 v' Z0 }4 OAuthority Limits3 ~8 o, {9 J u9 l) [
& z7 t# \; m9 I _QUALIFICATIONS
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Educational / Professional Background Technical School Graduate ( H6 e# J6 {4 R% N
Professional Experience (Years and Field of Activity)
( ^7 w3 f2 i' J% L5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
' l' v" s; ~- r7 T& [List of Skills/Qualifications 9 e \, a: G5 P2 E
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.0 F; J8 T% Z8 _* ~
• Background knowledge of dispensers and software * r0 O( C' ^. i3 }% E) e2 l$ [
• Proficient in software use and writing.1 |/ E' ~4 a, a' ~
• Excellent communicator both verbally and in written reports.4 T2 \+ ?* U9 I; Q
• Ability to travel worldwide.! g; k" p3 T% \, u; T
• Speak Chinese & English very clearly.6 H6 }! M% n/ r% W! I3 l. c+ e
8 U) i- I! H' K! ^1 ~& Y9 oLanguage Skills Read/Write English & Chinese
3 C7 z+ r i# z! g, ]7 `2 G) N3 BPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) $ ^; ?5 ^- k5 _# Z. c+ f; F
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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