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本帖最后由 竹声 于 2011-11-3 22:30 编辑 6 t( O/ f8 u6 a8 ^& g; D$ E# R
9 p% U+ | n% i" v7 G; E/ t, @6 Z如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job% _# G1 U5 f( z3 I) q* L+ l, A; r% u
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
; s$ n/ K' j% _' n! uMajor Responsibilities and Accountabilities3 Z1 k5 V/ t8 F* S [ | O
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
0 `. H( ?) S/ ~ e( a& J. p4 t• Answering all technical questions concerning mechanical functions and software operations.
7 @3 I# R6 G' t$ \4 Z. n! }% Q• Assist with troubleshooting ideas on technical and software problems) Q3 A* z7 r" e$ Y% z
o Test all new patch versions of software prior to release! a" K6 n* l0 I- O. i
• Assist where needed in application questions.' X7 d) X7 Q: n" U' P i+ ?; B7 a
• Check all technical documentation for correctness prior to field distribution.
$ G( m* o+ l. j) S, Ao New parts and replacement parts and installation procedures
9 ]- _: S- m9 a0 F$ @" Po Translation to Chinese and other languages if needed& H: g, t2 i @- _# \4 Q
• Track and report all warranty failures
9 @5 U: ~5 N5 F' {: T, Uo Make monthly report to Product Manager and 3rd party supplier.8 b! ^; P3 G2 f7 [% c3 `1 N
o Recommend remedy to improve product quality and design.
' W, L( `+ J+ I6 o( G• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development., M2 ^4 h N+ g0 H9 n( @
o Run field Beta test sites and any new idea testing and make reports
, d7 V. V p5 vo Assist in information gather for any new product idea./ y6 \% S& Z2 U2 L' W3 F% G _
o Assist in writing and new product specification1 ~3 I3 H8 [% U1 o
o Point of expert contact for implementation of features/functions.
" r% E7 J3 c0 B( P2 g" Xo Act as technical applications expert on development team.
" f9 @1 \! H0 E6 V z• Assist in Sales support & training.
& \; X% E! U8 u( Q6 P. g• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
0 ^$ O! Z2 q5 L' d6 q. C$ m' t, Q! [. mo In rare cases where no other solution exist to travel to customer site to solve technical issues.5 d. @- F7 r& H; [2 c% e' T
Human Resources and Organization
" W0 S/ L% Q& l3 t• As a member of the DC team, maintain a team spirit at all times.
0 V# K: g- t5 y, u• Let customer satisfaction be an influence in every decision you make.
" |$ g$ ?) N# l4 B• Communicate information efficiently and promptly to your Team and other management.
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Authority Limits
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QUALIFICATIONS7 }* Z3 E- G' q+ X$ D& y
4 ~6 R( q9 n/ f5 dEducational / Professional Background Technical School Graduate 3 _5 D5 c9 i6 x& j& s C
Professional Experience (Years and Field of Activity)
. k+ {$ J1 t; g5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
' Q5 R& R' S2 I6 }6 U2 Z+ HList of Skills/Qualifications 5 T( @$ P8 l# u
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.. K- k( L" Q; A5 Q. R
• Background knowledge of dispensers and software , r+ w! L! T9 g. Y) Q
• Proficient in software use and writing.
! T$ s. f4 Y+ ]• Excellent communicator both verbally and in written reports.
+ ^' }* [2 Y4 U1 m9 w# P• Ability to travel worldwide.) B8 k/ }' f& _$ C
• Speak Chinese & English very clearly.
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3 G8 i/ v. x* P- K6 |6 PLanguage Skills Read/Write English & Chinese 9 e4 R U8 k) V3 p7 Q7 g! l/ ?
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) C ~4 i/ u4 t0 T0 b- m
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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