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本帖最后由 竹声 于 2011-11-3 22:30 编辑 7 [5 [% n2 R+ F) a6 k0 A
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca5 Y2 Q: L9 O- v$ E+ q7 t3 z, H
) S, B0 a8 x p' x/ z& cJob Title: Product Technology Manager, Lab Equipment Date: October 13, 20113 o; |* n1 e& K3 s4 s7 v
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Scope and Purpose of Job: B1 E4 W0 Y' z7 T2 \
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.% C/ i3 l% x1 p
Major Responsibilities and Accountabilities! i9 g) z Y- c& s1 L
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
* |) t$ l" k9 x. Z• Answering all technical questions concerning mechanical functions and software operations.& Z8 L8 X8 O1 Q% V
• Assist with troubleshooting ideas on technical and software problems! u7 |1 U/ E! L
o Test all new patch versions of software prior to release" U) X3 K$ m2 h/ x
• Assist where needed in application questions.& X8 p( s7 c+ i9 y" M
• Check all technical documentation for correctness prior to field distribution.* S- o- a3 `3 x: e/ e* j
o New parts and replacement parts and installation procedures" Z9 B7 q* c0 E" _: I8 b! f3 n) {
o Translation to Chinese and other languages if needed
3 ~# ^1 C* U: H& D/ m/ U+ r• Track and report all warranty failures, z3 y4 \" @' h$ R! V
o Make monthly report to Product Manager and 3rd party supplier.
Y7 }+ K& a% V# b* e" To Recommend remedy to improve product quality and design.5 o2 M" d1 ]+ v, @ c4 {. t
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
- w/ q( E6 T6 ]4 ]- z5 Ao Run field Beta test sites and any new idea testing and make reports
5 U) E4 J8 L" e3 ko Assist in information gather for any new product idea.- l8 v: k( [, o
o Assist in writing and new product specification5 k- o- S2 y$ n7 f5 ~
o Point of expert contact for implementation of features/functions.* ^3 H( i4 W: @" Z5 n6 _3 c% H
o Act as technical applications expert on development team.
/ O1 q# j. h# ]( s: p• Assist in Sales support & training.
0 R" m' ^5 B" a# l* G, X3 H" j0 Q* f• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
6 Q0 X; \3 v% }( l, Eo In rare cases where no other solution exist to travel to customer site to solve technical issues.
6 v- U0 y- r0 i/ `. z+ {3 Z& V& AHuman Resources and Organization5 n: c9 ~5 v9 D2 b- h
• As a member of the DC team, maintain a team spirit at all times.+ I* I0 A" p7 J, l- V, f
• Let customer satisfaction be an influence in every decision you make.% E8 r! [7 Y+ {) S6 ^
• Communicate information efficiently and promptly to your Team and other management.
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* t( _5 e2 b1 w: }+ U7 s5 q. dAuthority Limits
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QUALIFICATIONS/ P+ J7 B6 w- J
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Educational / Professional Background Technical School Graduate 0 ] a% M3 b8 u' ?0 t) S7 z \
Professional Experience (Years and Field of Activity)
$ t6 b9 C) C: [9 R5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
, v2 |# @% \" O a" B9 O) oList of Skills/Qualifications 7 M/ l$ |: A R% r& s
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.. ?4 w; |6 o- u3 Y# p
• Background knowledge of dispensers and software 1 R7 [6 \3 Q( {9 E# M8 r
• Proficient in software use and writing.
5 u* [4 U/ k) r• Excellent communicator both verbally and in written reports.
! D* N0 I, R8 a H) ^• Ability to travel worldwide.
l% M. @8 U' H5 @• Speak Chinese & English very clearly.; X! G0 G. h2 Y ~ C
+ B2 B5 V3 X) U- bLanguage Skills Read/Write English & Chinese
+ E( S2 N, O4 d7 l: CPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
8 ]- J1 Y1 v% q. w- C8 I" ^Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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