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本帖最后由 竹声 于 2011-11-3 22:30 编辑 # Z% `) ]3 g& ?0 ]# o; ` ~& k
& }4 u- S, _5 C2 o7 A( U' ?/ a如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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* w4 v$ e$ e/ [9 a6 x2 uScope and Purpose of Job. y, s3 p7 Y, e7 ?
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
1 i2 Q' q+ W* W/ g: b) lMajor Responsibilities and Accountabilities4 o0 j& {% n- O* E, \
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.: q) t9 g1 T2 C! E% K( x
• Answering all technical questions concerning mechanical functions and software operations.
+ v& }8 R) Q( N2 [" ~0 H* v2 G• Assist with troubleshooting ideas on technical and software problems
8 S4 R o8 s2 {! [. Qo Test all new patch versions of software prior to release! ^( B( ]# N6 W* i# \, ?! @
• Assist where needed in application questions.- K! t* C% W: c) k+ d5 {+ H) M
• Check all technical documentation for correctness prior to field distribution.: _! y# M! v c- a
o New parts and replacement parts and installation procedures
6 k% z& b; w: A2 K5 L+ |o Translation to Chinese and other languages if needed
4 c; K% ^% h* E3 ~' P2 m2 F4 k• Track and report all warranty failures
* \, p. }% h( a) e: Qo Make monthly report to Product Manager and 3rd party supplier.$ ~: W) _: ?) R
o Recommend remedy to improve product quality and design./ Q( l* \4 P* ~/ g, T( O
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.4 H! B* m, h) A, J) B5 ^# i& m
o Run field Beta test sites and any new idea testing and make reports
! o* K" b6 D- V# lo Assist in information gather for any new product idea.
* Q" Q: N' J) f" z" a+ M% Bo Assist in writing and new product specification" h" s3 ~* {" ]
o Point of expert contact for implementation of features/functions.0 g" I% Q [: e. l9 N7 L; T: ?# o* t
o Act as technical applications expert on development team.$ B- o/ \# b1 d8 H6 q- e8 k' {
• Assist in Sales support & training.
1 Q+ ~/ _( G7 }• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
- \5 |& r& N+ @( w. S5 w# {o In rare cases where no other solution exist to travel to customer site to solve technical issues.
/ C- V( ^5 U6 y, i' THuman Resources and Organization- N; T0 }! [, Y) p/ P1 C& _/ I
• As a member of the DC team, maintain a team spirit at all times.
. j4 g# I8 Y1 T' f. C/ }1 l( q) i$ R• Let customer satisfaction be an influence in every decision you make.; A* B! F" A/ C5 m! s E0 H* q: N
• Communicate information efficiently and promptly to your Team and other management.
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- i* j. _- d( ]' fAuthority Limits% }7 t0 v& a* X1 j
! ?. H! M! a6 [, h/ b% @QUALIFICATIONS- N& K' y0 Q. _- i; ~2 R0 ~
+ S/ Y0 U7 D+ QEducational / Professional Background Technical School Graduate
8 ~8 P1 }" B! F. g7 \' ~Professional Experience (Years and Field of Activity) 2 \) B3 ?! B2 p+ z6 a# {- s3 \1 \8 L
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers' v( Z8 i& d3 W
List of Skills/Qualifications
' D. @8 }1 A# D H% L• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.9 H' I& h) `3 @! M# x8 e
• Background knowledge of dispensers and software
; q0 K6 Q4 v& F8 J4 s• Proficient in software use and writing.
9 X& U: Q; l- Y* u• Excellent communicator both verbally and in written reports.( J! _: J1 u& ?3 W2 ^
• Ability to travel worldwide.3 R& S. K! O Y" f
• Speak Chinese & English very clearly.8 c! X/ x& D' F/ |% P4 T F2 d
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Language Skills Read/Write English & Chinese 4 Q5 e1 J6 X9 Y, C' r
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
. j* t6 B1 z" N/ g9 l7 i- c! DOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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