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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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# P" F* K6 \1 ]. _8 k( \6 g9 qJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job3 P* P5 B. L2 _( m- s
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
0 `; h7 E; x5 z G, o4 ?3 q( _Major Responsibilities and Accountabilities8 S q& q/ H. `
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.7 b T. g3 Q+ K. b9 j) q! }
• Answering all technical questions concerning mechanical functions and software operations.
: D4 a8 E; h4 o& \: v% X6 @7 K• Assist with troubleshooting ideas on technical and software problems
+ b( [! }6 u, v B: B- L( Z# e+ yo Test all new patch versions of software prior to release( X5 P3 k6 k" d: m" e5 k
• Assist where needed in application questions.
: |$ n9 {/ n: }* m• Check all technical documentation for correctness prior to field distribution.: b* l. j5 h) p2 S
o New parts and replacement parts and installation procedures
3 V/ Q. ?. @4 Q! Q" V4 k$ Oo Translation to Chinese and other languages if needed5 y! F$ }$ a# T$ Q$ b3 [
• Track and report all warranty failures* S# |" F0 O! L8 i$ X
o Make monthly report to Product Manager and 3rd party supplier.+ r" h$ ^ m5 {" Z; z- f
o Recommend remedy to improve product quality and design.
1 p3 B1 T: u* S" ~ O• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.& L3 ]+ B2 h. D3 \6 F# w' b
o Run field Beta test sites and any new idea testing and make reports
7 E, Y, E' A* q7 Co Assist in information gather for any new product idea.! O7 Z2 Y, o9 ?. p( p
o Assist in writing and new product specification/ y# F' k; b& |2 h
o Point of expert contact for implementation of features/functions.
. d d$ \+ G e2 \o Act as technical applications expert on development team.
9 Q$ L4 n3 X2 C# C! h$ o• Assist in Sales support & training.
" L/ ?/ K5 X: \• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
# C2 p1 p+ w- r; }4 qo In rare cases where no other solution exist to travel to customer site to solve technical issues.4 X9 [/ t/ ]4 i" H5 }+ D
Human Resources and Organization% m" `8 @4 K6 I- u) W2 k* O8 g
• As a member of the DC team, maintain a team spirit at all times.1 ~# a8 J/ _) C4 H% @
• Let customer satisfaction be an influence in every decision you make.6 h& K- z3 I( w {- V
• Communicate information efficiently and promptly to your Team and other management.
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$ K. V+ _ ], cAuthority Limits
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QUALIFICATIONS% s+ A- q3 \* X2 s
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Educational / Professional Background Technical School Graduate . O/ t0 e* h8 }/ e) }
Professional Experience (Years and Field of Activity)
$ J! C6 \3 ? a6 G( [* B; ~/ ?5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers( w& ~% ]9 Q: s' ~3 w V
List of Skills/Qualifications 8 f& ~) |' ~8 g2 C) K8 S
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
4 e! e( K' c6 [- o p/ ?7 R• Background knowledge of dispensers and software 1 P4 l. I. v: K2 k1 z) {
• Proficient in software use and writing.
/ ?* K, V. f( l# i6 `• Excellent communicator both verbally and in written reports.1 N: n8 `6 g) j! W. A5 ^
• Ability to travel worldwide.; r5 x+ K9 C: Q
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
. _' V" R5 o& Q, c3 ^9 rPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 4 a- d; B2 @6 E6 d3 A) c
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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