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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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7 W3 w. ` ~( j/ s( wScope and Purpose of Job
/ t! ~1 O3 g' o$ s0 T$ L9 [Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.1 f1 Z; b3 Q4 ?1 _+ D1 _
Major Responsibilities and Accountabilities
. e' J( q! r6 n- Y5 s" d# N• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
! A4 C: @ J* P- K( d" L. E• Answering all technical questions concerning mechanical functions and software operations.
w) d1 B1 u5 V• Assist with troubleshooting ideas on technical and software problems
9 Y* Y2 Z) u$ z7 }- wo Test all new patch versions of software prior to release
2 m, T) H1 ~9 R+ F! y• Assist where needed in application questions.
9 s9 q# o* Z1 S; c8 R• Check all technical documentation for correctness prior to field distribution.
' \; w' G4 c" ~1 @6 ro New parts and replacement parts and installation procedures; e+ o% K9 [2 z" M: H
o Translation to Chinese and other languages if needed
& J9 C0 t1 k/ |- p2 B• Track and report all warranty failures
# p* @/ C3 k' f8 Po Make monthly report to Product Manager and 3rd party supplier.
" n) i5 e+ Z( y, ko Recommend remedy to improve product quality and design.
. w3 c. Y: k7 r- v g. t# _% r6 ~• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
0 z9 N9 U2 x* o# E$ S2 io Run field Beta test sites and any new idea testing and make reports
9 {1 P9 D( g! h4 \' e/ ~o Assist in information gather for any new product idea.; I+ O. f. j. d6 k8 v$ [3 T
o Assist in writing and new product specification- z( D- n: m4 N& o# r! B* J
o Point of expert contact for implementation of features/functions.. j }* @: A v) Q
o Act as technical applications expert on development team.; B- l- \ c1 `% o9 z, g+ J
• Assist in Sales support & training.# n5 W" J+ i: c* k4 y& f
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.- i0 T% H; _, i3 K/ w
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
$ _9 {# d) a1 y4 m D- {. T- n6 ]Human Resources and Organization
9 ~: c: Q0 r! |: A* Q7 }• As a member of the DC team, maintain a team spirit at all times.
3 _, m: @6 \$ A4 |! @3 l& }• Let customer satisfaction be an influence in every decision you make.% U6 c9 |4 w( }7 a# M9 i* N
• Communicate information efficiently and promptly to your Team and other management.
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- x2 l( s+ d5 `; MAuthority Limits
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QUALIFICATIONS- R7 A a' l7 V0 y2 @1 l) e
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Educational / Professional Background Technical School Graduate
3 o) ]1 \) E7 m3 E- r: AProfessional Experience (Years and Field of Activity)
2 L- h! R+ _5 Q, k5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
2 W7 {& a' [5 d* N, fList of Skills/Qualifications
V8 l# v4 Q9 R" L* u8 s, S/ u• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
! M0 r2 `4 [4 T Q# u2 {2 {3 F9 s6 W• Background knowledge of dispensers and software
( s. ?& `# _) q• Proficient in software use and writing.
% V0 [8 l- ^; n+ v• Excellent communicator both verbally and in written reports.
_8 L" R- ^2 h- T$ J• Ability to travel worldwide.6 ~2 m) O; m1 h1 j, o% O
• Speak Chinese & English very clearly.
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% ?0 i& \- q0 o' i& V" OLanguage Skills Read/Write English & Chinese ( [" Y+ n8 W9 ^+ \4 k I+ I
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) : g! p4 ?! X* Z% Y* m0 F1 m$ l. k: a4 c
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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