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本帖最后由 竹声 于 2011-11-3 22:30 编辑 + m3 F$ W+ Z! j2 V2 O8 B: X6 T
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca4 A- s" H% x( y2 ?* {0 o. L5 Q( i
1 O/ v1 B" @' [2 DJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011 ]2 S! Y; ~2 L5 _9 J5 [
: _) }$ I; X: lScope and Purpose of Job7 o8 Z# h. z3 v+ a$ V, T
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.- w* K# {, R5 D& \! w6 ^
Major Responsibilities and Accountabilities* y- f) i% b! E* |- B$ z
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
' c0 v4 u$ q m* A) g• Answering all technical questions concerning mechanical functions and software operations.
- n6 p Y. l5 [2 ~4 J• Assist with troubleshooting ideas on technical and software problems
) H2 g3 a6 A* Q( H3 P; V$ po Test all new patch versions of software prior to release
+ j. Z: S Q- _& ~• Assist where needed in application questions.* }) Z" t$ I( X1 o+ N3 }
• Check all technical documentation for correctness prior to field distribution.
4 B% n; Q9 L" bo New parts and replacement parts and installation procedures
7 |4 q& I% l* [$ _4 ho Translation to Chinese and other languages if needed
2 h5 t) K0 \" f1 @• Track and report all warranty failures
) v/ l+ f1 g# Io Make monthly report to Product Manager and 3rd party supplier.
' F$ x# W/ b* v8 q/ p1 co Recommend remedy to improve product quality and design. ~2 }" v6 S. R) Y* q7 t
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.0 @8 Q) h* P/ w6 r
o Run field Beta test sites and any new idea testing and make reports
' N2 `& F4 H; Z- e5 F8 ^: Fo Assist in information gather for any new product idea.
) O$ J7 S# `2 }# v% I& C0 {) zo Assist in writing and new product specification
$ \4 S/ A6 C. co Point of expert contact for implementation of features/functions.( x) P4 C* [& j/ {7 U& g: y3 m
o Act as technical applications expert on development team.* `! c2 d$ p# e$ l
• Assist in Sales support & training.* N. y* Z% T/ O$ |4 t
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
# Q& P3 S$ X& _4 S( to In rare cases where no other solution exist to travel to customer site to solve technical issues.! l7 p. e+ v- ^5 B
Human Resources and Organization
- n& a" s" T" c9 ^• As a member of the DC team, maintain a team spirit at all times.
3 T8 ~/ a% M& w0 a7 ?• Let customer satisfaction be an influence in every decision you make.) E6 P6 o! ]: c- O/ i( m2 e
• Communicate information efficiently and promptly to your Team and other management.8 a8 T, d' j; Q' B6 E
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7 ~' M0 i# t/ R# yAuthority Limits
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# z- P/ J+ n. k1 GQUALIFICATIONS- X8 l* y0 L: W1 T- C
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Educational / Professional Background Technical School Graduate , R+ `- u. e# S# d7 K. _4 h( Y
Professional Experience (Years and Field of Activity)
3 m! ]) n5 T! G/ q* N5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers5 Q( s3 a% a1 X/ c
List of Skills/Qualifications
: f$ P6 q5 A! z+ a4 G: j$ R# G• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
0 s, q7 A* A' u; L• Background knowledge of dispensers and software
+ m, [* I) M0 z- a; A8 X) A. R8 U• Proficient in software use and writing.
9 _- w# V( c: v( F1 Z• Excellent communicator both verbally and in written reports.1 r% e1 P2 e \
• Ability to travel worldwide.# \3 ^3 z* \0 G! B
• Speak Chinese & English very clearly." q) F: Z" i# l4 C+ @
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Language Skills Read/Write English & Chinese . n9 e0 N! l& I
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
* z/ g, w( n. `) r0 dOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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