[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
. h- J# Q% z# q5 |6 t
( d4 K0 d' W% f. ?Position Title:  Receptionist/Immigrant Services Worker
6 }- f  m* @/ [* ]- v* }1 aHours of Work: Part-time (21 hours per week)
+ S! y" C/ q/ @4 h& L' z, K9 _Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
4 G5 i0 V( k' e/ e7 p) O
# \; s" H; `5 K% q' A" @6 j7 l. ZKey Responsibilities:
8 t2 ~% J+ x( @' ^# x/ D# E9 n9 h•        Answer incoming calls and route calls to appropriate person
0 E4 V& @# ?% V•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
4 Q6 H* D0 l* a& A) W: e# B•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
3 f, @) N$ W3 `1 i- a0 u  {•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
( D* L2 Z, P' W* Q  G•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
- q9 L$ f+ }3 a9 f1 o4 `•        Perform general office duties as assigned
: D; G7 I& w8 P, {& G" s5 H•        Report to ISP Program Manager
5 C3 L( ~( C& o
$ D! _3 X+ F! hKnowledge, Skills and Abilities Required:
/ Z% P9 F9 r! v7 K3 X% ^0 B•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
, z' |1 {& v2 V& \•        Ability to work with newcomers and general clients
: ]% Q6 o3 ?  t; T•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
5 I3 u5 w. e7 f•        Sensitive to the needs of immigrants with multicultural backgrounds
/ x4 s1 Z" A9 N4 W7 e: x•        Ability to work effectively in a fast paced office environment
; [2 Y. p1 c. M1 x: ?•        Knowledge of immigrant services
5 I! U) o5 O) G* |
Qualifications:
* u) J, n9 w& w8 X% M•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
# Y3 L* @- n$ _8 N•        Demonstrate workplace maturity and professionalism
0 k4 j5 g& v9 c& v* O# O. p2 D7 N2 J•        Ability to work well under minimal supervision
$ u0 @: k' o% h6 v9 z6 O8 a
3 a' p, Q& h% }# G2 S- |2 aPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% P6 _  _& X: {% hNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
) N; o3 R7 H; k: cHiring Closed.