[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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( f' V9 X4 s/ x5 e' _# lPosition Title:  Receptionist/Immigrant Services Worker
$ l4 t+ e8 V/ W- yHours of Work: Part-time (21 hours per week)
& O) U( b0 x) ?0 q1 G7 AAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
4 U6 ]: m  n% {/ f•        Take and deliver messages to the staff of ASSIST
4 }# g0 b9 o: S6 b4 r+ P5 {; w•        Welcome clients and direct them appropriately
0 z, r/ x7 c8 H. x% k•        Order and maintain office supplies for the front counter
5 L. K  G9 F8 K6 X. r* `" p% F$ _) m•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
1 C1 d1 _7 @3 ^•        Maintain and update the information boards with upcoming events
# u4 L  l" Y! _7 \7 r•        Assist the ISP team in reminding clients to appointments of workshops or other events
& a' Z  s2 [5 W/ v•        Keep the reception area tidy and clean
% k- U6 n  U% \% t•        Attend meeting and training to stay current on immigrant settlement matters
3 ^4 j$ \# ?1 b& |( T& L) D•        Maintain front counter service files
•        Perform general office duties as assigned
+ ~9 k7 [, d, q- `. }- r•        Report to ISP Program Manager

0 U# X- P- A& ~6 a8 oKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
3 J. [" f5 ]1 h3 t" W" t) Z•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
; T5 j0 ~) _5 p; z  l: s" H% b•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
" |' Y* d- r) z+ w' ^+ u5 c•        Knowledge of immigrant services
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3 T) w5 O6 U9 _# T; dQualifications:
- c% j5 w& a( E/ Y•        2-4 years of office and clerical experience
3 W# B7 V# q' g: \•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
7 h0 B: T0 b4 [( ?$ ?•        Ability to work well under minimal supervision

, `1 R2 r& A5 n% F2 C1 d8 yPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.