[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
2 u4 b( _! x  Z/ g4 X* q; _5 ]$ NHours of Work: Part-time (21 hours per week)
5 F4 u- O* |8 m/ H) H/ H" a1 OAnticipated Start Date: The candidate is required to work immediately
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+ V6 C+ ^( u4 r3 H; f5 v! Y: Q6 P1 vPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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" I; y) x3 Y" z; c9 Q7 MKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
( g- G: |3 _) `•        Welcome clients and direct them appropriately
: X5 Y) ^$ n. G•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
) F( {6 V/ }& e# m- C•        Maintain and update the information boards with upcoming events
8 h3 y  p3 v$ G# O" i•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
* q5 |( P' z. f- G4 Q•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
) b% X+ I" N1 n* j. r•        Report to ISP Program Manager

% K" H2 R& m! O9 YKnowledge, Skills and Abilities Required:
# L" G6 w& d( X( a•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
) V7 y9 D+ ]; R8 g•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
0 P+ ]. {9 u+ T) Q4 |" _- `# C•        Ability to address multi-task and set priority appropriately
8 X8 W% P/ {; k& j8 o•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

& e* z1 b, {2 C8 N( ~1 K' oQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

+ O4 I, x8 d% }1 }/ QPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
$ F/ p/ h8 N+ h0 v6 a6 ANote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.