[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
/ H% d5 V4 k2 m8 @Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

7 ]+ h+ L+ b& `7 NKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
, q0 ]0 v  D! b•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
6 C* R/ Z, z/ I% z& o3 z* M: |7 m' \•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
* P' M1 ]. ~$ w4 Z% U1 z+ c7 f•        Assist the ISP team in reminding clients to appointments of workshops or other events
  |4 }8 ~3 ^' I: P9 x& G•        Keep the reception area tidy and clean
- J4 b4 C: R% i/ o$ }' v•        Attend meeting and training to stay current on immigrant settlement matters
9 H4 S9 s7 x1 B•        Maintain front counter service files
- E' x' A# S) y. r7 ^3 ?•        Perform general office duties as assigned
•        Report to ISP Program Manager
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, p' ~0 C# P, h1 PKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
* d+ o7 b% }! o3 M•        Ability to work with newcomers and general clients
1 J$ {# h/ _4 T•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
: R! K9 C8 w: `6 v•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
# `, x" T$ t9 O" Q3 W0 j6 Z1 B% E% B•        Receptionist or customer service experience in a fast paced environment
' d2 ^' a) ?5 v. Z$ Q. `•        Demonstrate workplace maturity and professionalism
: [, I2 k3 _6 N1 C•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.