[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
0 M3 a/ `; h. Z, @3 N2 e$ CHours of Work: Part-time (21 hours per week)
$ h9 }0 V9 C( ?' u- IAnticipated Start Date: The candidate is required to work immediately
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" x. n2 @& B, g, r/ r4 `Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
% A; S! ?! y- V8 v- ^) T8 j; v# W* N•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
$ r$ ~6 {& r% F+ g: [# T9 Y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
7 f) @0 E% N6 G+ v, I( X•        Maintain and update the information boards with upcoming events
; k% k& F5 z6 @•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
% d' C& l6 }# _. D•        Maintain front counter service files
8 X! |5 W- E. P, b3 |: m5 t% v•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
+ ~* q, V) f9 c" ]- e•        Excellent communication (verbal and listening) on phone and in person
# h! s& P: {' Z) R) S  S6 _•        Fluent in Mandarin and Cantonese as an asset
& ?3 H5 G3 O# v* Z•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
5 ^4 E8 N+ \; q" I4 l3 A# o. f0 d•        Sensitive to the needs of immigrants with multicultural backgrounds
8 S+ y* Y$ X7 z•        Ability to work effectively in a fast paced office environment
: A, F. V- Z4 K) i•        Knowledge of immigrant services

- r& z! t8 w7 T6 t$ z6 NQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
3 M/ V( G! T+ ?5 h3 B* }. H% q* ^•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.