[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

/ e( p4 i; f- X1 S* ]- JPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
# ^$ O- ]+ |9 P" a/ j5 z
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
4 {4 C  V6 k. X7 Q) H# g
Key Responsibilities:
+ N: `1 k9 V2 w: }' i. L•        Answer incoming calls and route calls to appropriate person
. `1 z- e* k0 {1 t" ~•        Take and deliver messages to the staff of ASSIST
+ m' w' ]% B: @* I0 R' p7 p; S•        Welcome clients and direct them appropriately
% ^) Y, J& v; j6 h% t•        Order and maintain office supplies for the front counter
' Y- E& J$ S# `' B) F9 L•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
0 g/ h& P/ {+ G  H•        Assist the ISP team in reminding clients to appointments of workshops or other events
, ^0 o5 }  Q2 ^8 h0 u! o•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
* f; g1 Y1 y( v! z8 X2 B•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
# p2 d- O6 t  w. V•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
: K# s, n, Z/ C. f6 j" O0 W•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
3 h0 o* d0 P1 H8 ?# t3 j•        Microsoft Office operation skills- Excel, Word, Outlook
  s" c: u8 I$ _' M8 j) S# \1 J•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
" e' a  U' r; J; k) F•        Ability to work effectively in a fast paced office environment
- ~; S9 g% s3 i•        Knowledge of immigrant services

. S- Y+ z; n! C  _Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
+ k: p$ \0 g$ p+ Q1 r•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
, x) D) ]* G. A. @
  Y4 e  j& ^, \  T, ]Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
& r' O$ D  W' _' F+ eNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
: i) p- |7 a, z  w" k# |$ ]

ASSIST

招聘已結束。
; a. R% G# D: E* c. y" }4 e1 G4 w" BHiring Closed.