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警察在2周前通过媒体给市民的警告:/ c8 { P- `, Z( g5 o( G2 I
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Police warn of computer scam
$ {1 T4 [5 Z' [0 V6 x" `For Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #: : e* @' _- f$ \
The Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. $ s- B+ }4 U# Z M/ J" J; }
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Ransomware is essentially a threat to your computer unless you pay an external company. 9 _( I% `% P t% f4 G2 Y9 @, c& r f
" i0 W+ V. n: z- k" V5 ^+ a" M1 `Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”% l/ Z2 i) t6 o+ J
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“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” , f7 _; u- Q6 ^9 O/ T* a0 G, r
- E4 P( @# \' y$ u7 QRansomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. 9 T& u" c: [) h$ @0 q. H k
( B0 h3 S* x( K9 l+ t. @" V3 hIf you receive one of these messages, please be aware that: / u- a) Y M) q# |: u3 B
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•the ransomware is an attempt to defraud you.
" E" j; q2 @" P' E, S/ [•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. ( j' j( d$ {' o% ?. Z
•neither police nor any Canadian government agency would hijack computers in order to obtain money. * B/ H; e4 M1 c- x) K+ z3 J- F
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. # v8 B. U& L$ K7 ^5 R& k
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware. 6 @2 X z. c% T& R9 {, }6 l8 |+ Y X* z
( ]; w6 c3 u& w0 c% t, n9 w) pTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. I! D5 @* J$ `
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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1 z% L) z& l; _# P+ I% SPlease contact Noreen Remtulla at (780) 421-3552 for more information.* `- R: d2 _2 M, t
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