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警察在2周前通过媒体给市民的警告:$ D/ W2 y. k% b1 l6 |/ \5 E% a$ F- Y
% ?5 Y6 W/ C4 K$ ]$ x9 QPolice warn of computer scam
6 Y h" F& O& G- OFor Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #:
7 y) \8 B! d _3 ?. rThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. # B: k5 F% @, m% A
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Ransomware is essentially a threat to your computer unless you pay an external company. ! P, Y7 _8 J2 ^# e5 a* }, z
8 N8 M) b4 D6 L( cSeveral reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers.
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( b0 I, f7 P7 Y* H. HIt has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”/ A$ U& v# p, {$ t+ i( A" ~9 F; Y
5 F7 I0 E0 u8 v“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” ) _' r6 I% k0 f3 L
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. 4 I" b- c% r# U! f' D- R: A
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If you receive one of these messages, please be aware that: $ O! |6 q) G+ L
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•the ransomware is an attempt to defraud you.
' V% N' W( v# q7 |1 a1 V1 e•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY. 9 d* Y) l* s9 y- W( I' K
•neither police nor any Canadian government agency would hijack computers in order to obtain money. 5 c' d# k& u! W+ N8 R' w& q/ f
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 0 o- S9 Z( G; A- `, s6 Z |( k
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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' K9 v H t, [: t1 a# M4 oTo protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection.
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If you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/ + b) K: ~' I& t3 |% A9 H0 q- D$ e
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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