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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
# [+ D, [' Y3 m1 {) o有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢! U7 y' O0 \6 K5 K
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Responsibilities include:) L0 Q5 e/ B# Q
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Working closely with marketing, sales and programmers to facilitate customer system integration.# c1 O! n% B3 o5 }) L
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
% A6 R4 J6 Z/ e& M8 R* U% DTechnical support and troubleshooting of client software implementations and customer issues or problems.
2 e, z. d) Q& _6 x, YCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.( L, j$ x$ Q' M/ j8 s9 A+ n5 _4 X
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Requirements:7 _; } ^( J1 i! ^# ^
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- Advanced computer and technical knowledge
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g O. u. H- q. F& C- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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6 y1 f; D/ Y# \- Previous software support experience is an asset
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- Post-secondary education is an asset% `/ _6 U) m/ Y$ [) x( a
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- Intermediate knowledge of database and web-based software is recommended+ A9 r( D r5 e3 Y3 [2 t
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended! D* z8 y, A* \ X6 n
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