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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net8 B7 I0 {* S# j. r; b* F2 _
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* d! S& L* [# E n, v9 {
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Responsibilities include:3 }1 M# ?0 Q6 z( k& b
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Working closely with marketing, sales and programmers to facilitate customer system integration.% T2 e) L; j/ ?/ g0 q& |0 W# f
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
* R/ ]$ [5 T& J! T1 KTechnical support and troubleshooting of client software implementations and customer issues or problems.
# Y. |; X% ?+ k4 g& [Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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4 U& M# q/ K2 J% @: r2 yRequirements:, `9 h+ f" C! F4 I- I% n
# f! V! Z% J; ?( ~- ^! Y) G- \- Advanced computer and technical knowledge
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) @& Q+ X4 g# Q- ], S1 I7 A, V- Ability to solve complex problems in an efficient way1 O" |3 W5 r2 R, J$ [2 Y
1 [" a. x* K& `7 j- Ability to communicate in an effective and constructive manner with customers or potential customers" b; g: K1 |( |8 c* o
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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2 U5 b" ~' j/ W- Intermediate knowledge of database and web-based software is recommended
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& Y9 _1 v! m2 Z, w b- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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