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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
a# J& S1 M6 h, f有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢+ q5 t9 S9 A" A
1 `. v/ p( t7 ]Responsibilities include:" A& [, v4 r9 H& \! M
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Working closely with marketing, sales and programmers to facilitate customer system integration.
/ V6 [- H# L4 C9 \( c4 i( LWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.8 X4 X9 |5 q3 ~5 X1 L1 u$ W: P
Technical support and troubleshooting of client software implementations and customer issues or problems.
# X! [; x$ e( M0 R# [) I- N8 {Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.0 k- G& l0 W( Y! l! \& n
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Requirements:
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1 y. t# `3 V! R9 f% W0 w9 K- Advanced computer and technical knowledge# D+ @6 R; D8 r6 w/ n% g5 N3 E
; N6 {& d' m O0 R2 J+ H' e0 M- Ability to solve complex problems in an efficient way' d+ P: t/ a: E, a7 g! _
. T3 [: d; D( {- Ability to communicate in an effective and constructive manner with customers or potential customers* u6 k7 W, y2 a
* g$ j7 @1 z3 X$ D- Previous software support experience is an asset1 W, g0 j6 k3 A0 K
/ x5 x) R8 h9 ?( |& L& l- Post-secondary education is an asset
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. ~1 {$ w) d7 D3 L- L: l3 n0 T, \, J- Intermediate knowledge of database and web-based software is recommended
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) |" F; a2 H- ~6 ^8 f1 S, ]- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended/ }6 e3 G& i& H# l5 c) b4 V
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