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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net O0 ~: I: Q4 S1 A
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢9 f& V/ k j& g4 Y
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Responsibilities include:
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5 q1 R. s& W- HWorking closely with marketing, sales and programmers to facilitate customer system integration./ X7 C) D5 I4 n2 }8 ^
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
a; B! x: J7 [2 ^7 x" a) g. ?/ s2 P7 GTechnical support and troubleshooting of client software implementations and customer issues or problems.% a. N5 G6 l1 o) e
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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% |6 a) Y5 k0 H6 E* O1 WRequirements:
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- Advanced computer and technical knowledge2 P* l x' J6 t' ~( f$ z9 O
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- Ability to solve complex problems in an efficient way6 r, n2 m' K8 F: H
8 Y6 E: U# v* U3 k- Ability to communicate in an effective and constructive manner with customers or potential customers j5 x6 h4 u" s, A8 W2 B. |! W
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- Previous software support experience is an asset
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" v2 c( @0 j* e5 S6 [) _- R- x& Q% O- Post-secondary education is an asset' ~. M' j: N* L4 J _9 [ M5 }
, G5 \8 _( _% U" |- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended+ ]% m' [6 I2 o- \! N5 Y0 o& j
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发表于 2013-9-11 11:32
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