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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net$ j& n0 \* t: ?3 w0 v3 ?$ z
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢% W2 Z% W2 } `3 F9 I- d' O: J
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Responsibilities include:
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( x! S9 H9 E+ }$ T6 n; F. X% G7 GWorking closely with marketing, sales and programmers to facilitate customer system integration.
0 U- j5 Z: o+ M8 e) q2 k/ nWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.. c5 g' z8 e% ~& t
Technical support and troubleshooting of client software implementations and customer issues or problems.; [2 S `2 R, V$ \: `& {3 B
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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$ r8 y0 L4 J1 J9 iRequirements:
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$ C# m% r+ R( N1 q& k# j9 d n- Advanced computer and technical knowledge
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2 v5 K8 A* v, M7 P6 W4 U( u7 u- Ability to solve complex problems in an efficient way' _+ o9 a7 N2 u k) r* j8 {1 G
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- Ability to communicate in an effective and constructive manner with customers or potential customers0 \/ S6 O# t! K& a
* L3 }& i( i3 H5 Q# y' K) C- Previous software support experience is an asset8 w) r! f7 t+ b/ \- e) G: k
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- Post-secondary education is an asset1 z% _9 J8 {# D1 A: L
$ p1 _: L9 P' q1 u) V& D! \- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended; k/ H9 H! h* f3 x4 n! \' [1 U
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发表于 2013-9-11 11:32
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