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Administrative Assistant- Sale Department7 Z9 U/ S6 F* A4 e1 T
Bicoastal Seafoods, Edmonton, Canada$ ~" M: S; [' v1 a2 T
Tel: 780-434-9898$ [2 H$ x0 w" @" I& {3 v2 B
Fax: 780-434-9631; ]" N0 y/ J9 Y7 F) S% d% A" V
Email: bluong@bicoastalseafood.com9 C/ e/ x" I8 l+ b' H
' p* s" s& {) r6 G/ x0 G, C1 rJOB DESCRIPTION
9 Z7 o$ ]; h( Q9 j1. Receive and forward telephone or electronic enquiries;
$ y( |9 q/ V' u4 T2. Type and proofread retail orders email, fax and phone; prepare daily invoicing;
& F$ V# o! K( U6 j3. Accept credit card orders placed by phone for Visa, Master Card and American Express, as well as cash;
0 r' `) H) ]3 r+ q4. Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases;
) H1 H' x7 |' X2 n3 v; p5. Check the items delivery to customers to confirm the accurate order for each invoice;9 J, s2 R$ a7 A8 x
6. Provide general information to clients and the public;
: E ]5 J1 L* u) @8 N7. Perform a variety of administrative duties and participate in special projects as assigned.
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: q! E+ a' g& `/ X9 lQualifications:
* \: g' H8 W4 [0 L' z: _• Minimum of two to three years experience in administrative or office position, including experience with office administrative procedures, use/operation of standard office equipment.
4 h8 l" I+ ?+ o7 z5 L• Ability to communicate clearly and effectively in both verbal and written communication. Speaking Cantonese is required.
$ b4 B& B4 M D Y/ m$ V• High level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact and diplomacy.% c- y8 @9 ]: t6 z- Q
• Ability to balance and perform with competing priorities. Multi-tasking, work with confidential work products.
6 u& I! u7 w6 G. S• Team-oriented, professional demeanor, and an independent worker" Z4 T' F" p2 Z7 k \1 s9 d
• Excellent organizational skills.6 [- u8 z/ d; ~( t6 H
• Must handle inquiries, requests and present information in a professional manner.
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