) \/ M/ F7 `( W4 S( YFor utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. $ L: O! H9 Z5 j& N9 {; n' g# K5 Y6 ~# q3 G
Go to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.2 y% h" F2 \# x% O& j2 j
% O% D$ N% t. S9 F7 b& fYou could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.