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REPORTS TO: Reports directly to the Operations Manager
! Y0 Z0 f+ G1 r* vPOSITION HOURS: 8AM – 5PM
# a; Z' H$ A/ e6 ^2 @EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY L. j8 Q9 i) ]- b
LOCATION: EDMONTON, ALBERTA, CANADA1 F6 ~. t8 }' |4 d) w1 O
DURATION: CONTRACT OR PERMANENT3 o' h- X+ _# I7 |- D
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:; g8 [+ P2 H3 G% r
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
% r' z9 k6 r8 @9 ?" h& u4 k o Microsoft Windows NT 4.0, 2000, XP, 2003
7 N. t5 o1 {& ~5 ~; i o Microsoft Exchange 5.5, 2000, 2003
0 `; y. n4 o$ {% _+ e o Microsoft SQL Server 7, 2000
- M% z* f; b; B$ D# Y o Microsoft SMS 2, 20035 N/ d; K0 k" a8 S: n
o Microsoft Operations Manager
6 j+ C2 k' i' U+ } o VMWare Virtual Server solutions
1 _; _ @4 |, X( g% _. ^, q o Linux based operating systems
9 _' J+ d/ U, L6 v% `1 a o Sun Solaris operating systems) A# j$ Y5 l2 Q8 m5 j- x8 `5 y
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience, [$ W2 b' w' d1 G. D8 ? E/ Y5 m6 c
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
0 D. j3 C+ c5 I• Proper and detailed documentation of all support and project related calls; X1 G6 |* b! L$ i5 @* N+ b
• Administration, architecting, and technical support experience on the Microsoft Windows
8 ]* c* C% ^# ^7 Z" p: dplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft3 I8 P7 F. u1 Z+ v5 S
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
. _% x9 l$ n6 I' R, G" L5 n, h+ s• Advanced Cisco routing and switching and/or firewall configurations, e2 @7 a( j5 g! C6 t3 y
5 R! r* [4 \& i% W6 VSKILL REQUIREMENTS FOR THIS POSITION:
6 v8 r1 Y7 j) t0 ~( s• 5 – 8 years hands-on IT experience; G1 N) L* L a
• Excellent written and verbal skills3 u7 C& I& F! ` j/ |: C
• Ability to work in a team environment# d. P1 A1 h0 K; E
• Excellent organization skills with detail AND accuracy Y' V S1 x1 @
• Excellent documentation skills with detail AND accuracy
( t1 d/ G7 o, e5 }• Certification should include some or all of the following:* D; s3 u4 r8 H3 t
o Cisco Certified Design Professional (CCDP)
X0 N8 G: k3 f, {+ |$ |# ?% V' u o Cisco Certified Network Professional (CCNP)
* |7 g/ y1 X. y o Cisco Certified Internetworking Professional (CCIP)
# ^/ K+ j) k' [( ? o Cisco Certified Security Professional (CCSP)
+ B; \* C$ t. y9 B o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)# e8 x+ v% [$ i u
o Citrix Certified Enterprise Administrator (CCEA)
' C+ g! q$ ~# |3 }9 e, a5 C o Any other professional certification designations are a bonus
/ U" D; i& N3 C- s$ k5 s# C• Ability to multi-task and manage multiple medium sized projects
8 q' H. \- E+ u( K b; `5 i• Ability to understand and deliver high quality customer service; O; i: x% Z0 z) K# ~6 K# J
• Advanced TCP/IP and internetworking protocol knowledge8 \' f6 M& S( i# u8 C
• Experience in IT operations and an actively contributing team member in project based work6 k5 D- U# A0 ^, G, J7 Z5 B0 Q, C
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.$ w2 ^- B2 v0 i5 ^- i# X" A
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
4 z2 W" V! T& _% o9 N• Have 4+ years of network design experience
5 V* v: J: I% N2 Y3 F' f. b• Have led medium to large sized projects
. W7 @* H* l$ Y+ L• A valid Alberta driver’s license is mandatory
. ~ x! a* J& m& h6 f• Clean enhanced criminal record abstract7 A6 p& ~ U4 B: Q0 X: R) q
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing
: N1 C) _6 N- ^# T! O& Pcompany. Solid career advancement opportunities and superior benefits are some of the other
% a7 `$ A4 s& A. B/ P2 w# Vadvantages you'll find at Nirix Technology.
7 x9 A R4 j/ C9 G0 OA career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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