Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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% R3 b# a) ?  `) NCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description

/ L! k3 B" z$ x4 P6 ^3 o5 vRequirements:

2 F4 F" V. \9 }0 u3 o- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
3 c1 t% a2 Q: G# G- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
% ?2 `% p5 A0 O- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# q1 X2 W# x4 R2 g9 C- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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5 |- r: g' M% b5 ^5 ZJob Duties:
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% d$ C" B1 I; I- DI.        Order Related

4 w& L6 P. L2 I( j: r  U5 ]- V+ E- Check order Accuracy in time manner
( Z3 c! F. [8 C' r! X- Order Acknowledge by email
/ c4 ]9 \5 s- ^7 \) t4 b- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
* F) m) }  M# F& \% T8 T* x: }- Charge Credit Card to approve payment
7 r  H0 ^" E& i# k( r1 R4 _- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
$ b) }. {. o2 r- Follow up and report about order status
1 V, j5 W, ]7 n, Q2 d  |$ M" d" C- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
6 P. e4 N6 M; f% ]$ B+ `6 b2 ]- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
& E. N# ?& Q3 k( a7 b- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
4 g, S% O; j% m0 c+ k* W- Check Customer credit and fill backorders accordingly
- g7 t# j3 s6 h3 n: |) f7 ^- Communicate with warehouse for shipment shortage
& |: Y  d3 l8 e; l1 w- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
  ?$ k* X, j! G- N- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
" L. g" `8 [+ |0 K  v& W. h- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- `0 P% X: l2 t( s- H; M- Instruct carrier agents and supervise for ample action and results concerning transportation.
! s5 d. z6 }6 D: X/ |- J4 d- Identify best cost effective procedure of transportation.
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+ x7 p8 R; f' w, r9 x3 IIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
; Q& q% j1 `# ^  I- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
6 C0 @5 _% U: Y& ~- x* o. h- Work out Weekly Sales Report
# F6 {1 J# o' C8 s. T9 R% I0 S& A- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# O  R. I% t$ v+ `+ {! K- Update system with Shipping information at order level
' h5 b: q0 u; d6 Z2 ~- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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