Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
, h  o4 {! ]% v9 x
0 v, d8 \. G" G) z) Z! K  |Type: Full Time
7 J- d# }% O3 C& G' D
Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
. F/ a5 r: A8 c' WT8H 2W8

, `, d+ b2 t; V5 Z9 o+ L( rJob Description

6 N& N4 d/ E) H, s( o2 pRequirements:

2 K2 }; e% J2 X5 z8 z& B- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
% C- ~3 ^% ~# [, k  Y$ R4 n- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
! b% m, _- B5 R/ M" h9 i- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
. P; k, i0 ]8 V  `- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
8 |* ^) m3 L- j; g; g! x) S- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
! P/ T2 z) U9 j- u; P/ [$ G- Overtime may be require during Oct – Dec busy season.
5 v+ Y# x, t, q+ G1 J. S; _- Bilingual in Mandarin and English is required
8 _" D3 r, w: ^+ U$ w6 q
+ S7 G4 p1 o; O8 ^' J3 \# A0 p/ u) RJob Duties:
; W0 ]. D/ X$ L* Y8 o4 p: Z/ }5 u
' A1 N0 d) B/ A& c6 vI.        Order Related

# u/ u1 b% q1 d: Z, s- h- Check order Accuracy in time manner
. O% `) o0 w& t  Z- Order Acknowledge by email
. i& W3 D) c& f8 c% o6 W- Order Checking according to guideline
2 k6 O7 Z! U0 \! F- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
7 F2 J8 L) {8 j- Monitoring shipments, costs, timelines, and productivity.
2 Q' }# d! D. P( F' H- i; I1 g- Addressing and resolving shipment and inventory issues independently
. q  ~, D3 a& `- l- x- Submit ASN and invoice on Customer Portal in Time Manner.
( e6 x' ^4 }- B: m6 D! }2 \" {- Submit weekly inventory update on assigned Portal
4 r, m1 B& C% w2 [' z3 s* y2 ^- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
' G( ?  x! O: W2 p( C1 Q- Communicate with warehouse for shipment shortage
4 _* M0 k" B. H- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
' R$ h( W2 w, P3 b1 i. F- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
+ t! n! S$ r! [$ ]; B
II.        Logistic:
  w& \4 n- _. Q, E
- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
; I! d4 N" c" W2 _9 Y* q- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
# s& z* [% L% q( S# `% U# g/ ^! M& m- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
: h# j4 H; ^0 K+ b& r' O1 m4 e% p6 W- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 o; F) Y9 R' \+ P2 l& g& Y- Identify best cost effective procedure of transportation.

) N, ^' s/ L) D4 g8 RIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
) r2 U# m% H( B) ]( k, `3 B, P- Work out Sales or Inventory related Reports on Monthly Basis or others as required
% P5 d" _1 `" d- Y- Work out Weekly Sales Report
# x+ X% `4 C$ e, R- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
7 p" `# f6 r7 N- Customer Service and other duties as required.
0 b' a  d  O/ Y7 u+ z$ g
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up