Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

8 R# D" N( q9 q9 t# b4 l7 G2 B7 K; ?Type: Full Time
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( L. D3 j2 E/ r/ n2 v- F  Q* ZCompany Address:

HaPe International Inc
& P: U( I  ?; Y5 ?199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description

0 T( u( j: f; Z* N+ QRequirements:

3 p" e0 B3 b1 Q+ D! f5 ~( d- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
! q% |  ]2 ]$ O$ A; b& v- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
0 `7 |1 @- E6 i- O6 W' A* ]! z- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
9 g- N  e$ u  u- Overtime may be require during Oct – Dec busy season.
: r* L, x" o( W- v- Bilingual in Mandarin and English is required
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, C1 J6 c6 s! @8 OJob Duties:

' b2 N  w# _0 n* D4 L0 _I.        Order Related
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- Check order Accuracy in time manner
( C7 @- x& z$ M8 K/ l; X- Order Acknowledge by email
8 Z" ^! n  @: X9 Y' k  T4 w- p& j- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
/ o$ |8 g& B9 _; D& q2 ?3 d- Charge Credit Card to approve payment
0 J- ^/ j2 u- q0 S/ M- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
8 p: \* j  u! U/ z1 L) a3 w- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
! t5 {1 h- L# U) q$ {; Y- Submit ASN and invoice on Customer Portal in Time Manner.
$ F; F0 X6 R0 ~- k" J- q  A* n2 e- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
! {3 ~4 }' l3 K1 M7 X7 `- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
+ b+ [) r1 r' j9 {% Z, Y7 e8 A- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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/ i) O) T; S: A6 X2 K) e  wII.        Logistic:
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' d5 {' a1 p/ i% D7 b+ M- Organizing and managing inventory, storage, and transportation.
$ Q" s% |' S! Z9 m2 Z; a3 i' ?- Analyzing and optimizing logistical procedures
) N! q0 \0 P  W5 s( u$ c& b- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
" G7 `5 d$ m8 U  C- Investigate alternative distribution processes effectiveness for definite customers as required.
; B0 b5 o, b5 f& A- Identify sensitive clients and interact special customer requirements with carriers.
" k# P, N* ]' W0 W" g* i- E0 j- Develop and present status reports to improve and supervise logistics order performance.
# M1 c8 u& y$ n' m- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

" d2 x" Q" I  j, k  r, Y) S: MIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
& r8 _- Y2 C. v! X- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
# |9 s  b; E6 m/ a- Work out Weekly Sales Report
5 Y/ P! q7 A7 `  b9 v0 r3 u2 S- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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* s1 A3 J0 M* M! yPlease submit your resume to info@hapetoys.com, thank you!

33118188

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