Hape International Inc.

33118188

( g! @4 ~. h/ a" \: A. xPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:

0 ]) p( ^) D  c; P8 V7 y: yHaPe International Inc
0 k# R+ h" r/ ~' C2 @9 ]+ s199 Pembina Road – 2nd Floor
' C) M# Y) n8 {' ?1 Z( n, j. ]! HSherwood Park, AB
T8H 2W8

( w5 r" O3 q  B: QJob Description
# P; y6 D0 M$ K/ J& x0 l
Requirements:
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' D0 L% U3 X8 m: P" F- Carefulness and Accuracy about data checking and data entry.
0 d8 W7 Z; X) ?. \$ d- Attendance is key factor
% K, C6 C- R0 z$ V" B- Must be detail oriented with the ability to multi-task and strong time management skills
% g% c' n" S( {. a- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
9 E" h9 \, ~( y6 Q5 I" \0 P- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- H' c% R* ^4 u- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
: B' U! D; B( R1 H, z8 t5 n- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

! E7 N3 H8 L; ]+ o9 ~: o) HI.        Order Related

/ ]" p8 W% }8 v! X- Check order Accuracy in time manner
$ J: V; e( C- A' z: ?5 u+ y- Order Acknowledge by email
# ?$ J; D$ k4 I# b+ l$ Z# F- Order Checking according to guideline
3 S" @$ w" s2 c+ ?- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
7 |3 H0 E6 `9 S- ?- Communicate with warehouse if there is any special request or Inventory Shortage
) A! r: A% {' C0 Y+ \  g% ^; P# |- Follow up and report about order status
& P5 ^+ x1 P! ]8 e7 ~1 z" \$ K- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
0 f3 M0 J0 y7 S& |6 E: g5 P, g- Addressing and resolving shipment and inventory issues independently
& s5 M$ d" u# N1 C0 e. w4 n- Submit ASN and invoice on Customer Portal in Time Manner.
$ w4 ^6 L0 a  g' {" L- Submit weekly inventory update on assigned Portal
+ t' f. E5 E) R" o# R+ v- Point of contact with warehouse for all related matters
0 N# Q7 x3 V$ }8 v' m0 d% O6 I, X7 h- Point of contact with Factory in China
1 P1 m+ H5 V: q' n2 M3 W7 ]- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
5 w0 o' ~5 ?8 C5 t/ a- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
; M( N' P% R/ ~" F& C8 P- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
6 c8 \+ t) `) s( }: Q* R2 R. r- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
" A+ H3 c9 I, B  t% }9 Q/ v5 A- Support monthly summary of transporter scorecard reports along with tracking metrics.
/ D' v+ H# ]+ X. F, P5 Q% k1 D7 ^- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
1 P/ k8 o8 h2 X) h9 \: |4 P. H" c- Investigate alternative distribution processes effectiveness for definite customers as required.
1 M2 |9 R( _  c1 d* G7 c- Identify sensitive clients and interact special customer requirements with carriers.
" b8 ~1 }7 P# D, M7 Z- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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) t, }" Q6 B! }1 h: [5 XIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
9 ?! z0 ~, _7 Z- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
" z( {) |) G7 U' L7 m, ]1 q- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
/ J  s/ G; {- F* N/ L- Customer Service and other duties as required.

% ]- ^9 O8 z7 U# CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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