Hape International Inc.

33118188

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7 b; L5 f4 X5 c+ n: {3 U  UPosition: Hape Order Processing & Logistic & Inventory Coordinator

) T0 ~3 g2 b8 a: Y( W" S; CType: Full Time

Company Address:
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1 W# |5 o. r; zHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description
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- i* C6 F! ]6 y/ ^Requirements:
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- y: F" `0 G+ P+ R/ l- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
( I' l, B+ @8 r# y0 P- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
" m3 s# i) c# }- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
+ S! q1 }) K3 y4 c- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
, P7 a- B" |8 m* ^- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
; p5 a" B7 Z* B- N- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
7 ^$ p9 f- u, ?, q2 L. V5 ]- a5 O- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
. g! k3 F8 ^7 h" `! U% c- Submit ASN and invoice on Customer Portal in Time Manner.
5 ^& m2 s) I. e* l) d- Submit weekly inventory update on assigned Portal
1 l5 E) O" @5 }- Point of contact with warehouse for all related matters
- \  H3 P( S0 F( ?0 t- T: W- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
5 ?5 g% T6 f5 k2 m5 c: J- N- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

# o# g0 Q: x2 i$ d% y0 O4 H7 tII.        Logistic:

  ~/ d% g4 b$ @$ O& ~* G- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
8 b  Y" E8 I8 X# d( c- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
, f5 R1 ], R& T2 P# ~- Collect scorecard metrics and ensure to persuade changes with suppliers.
# g3 |2 V6 r8 A7 H, h! b- Investigate alternative distribution processes effectiveness for definite customers as required.
- \; u6 C4 Z2 H7 ]0 A* e2 `6 u& x- Identify sensitive clients and interact special customer requirements with carriers.
# h1 m7 f) V! J; R, E) h9 M- Develop and present status reports to improve and supervise logistics order performance.
! e1 R9 ^7 V! S5 S! i! T- Instruct carrier agents and supervise for ample action and results concerning transportation.
: \& h% \4 S4 n  x+ e! R- Identify best cost effective procedure of transportation.
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* F2 M2 {- y- N7 a) M% n# tIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
5 ~. a. S5 V. j3 T" M- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
* D2 k2 _; e' g' Y/ A" ~# g' X) w2 R- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- A1 g/ a5 |+ J& M4 _- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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