Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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& P1 B7 t$ D  Y9 N! \% t7 D- A" vType: Full Time

Company Address:
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HaPe International Inc
7 _6 \0 ~& ~1 F2 Y4 s) W199 Pembina Road – 2nd Floor
- N8 W5 \  U* ~# R$ @; fSherwood Park, AB
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Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
" U3 {& u2 [% j6 ]+ P1 D- Attendance is key factor
$ a+ {( N3 t# |: X- Must be detail oriented with the ability to multi-task and strong time management skills
& X* v7 n* [" L% G2 B. H- Thinking and working logistically,  responsibly, independently, accurately and timely.
. d2 o$ C2 W- @" b) _8 b: O- Excellent written and verbal communication skills.
" Q. K* W* j1 s- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
2 ]4 C! `! @' }3 r, J- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
3 D* Z) {7 r9 y! S3 D- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

9 o7 C7 S+ c) b7 }; }2 E& P& j( mJob Duties:

I.        Order Related
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- Check order Accuracy in time manner
7 r% F" z& G' P/ i2 N+ \5 ?- Order Acknowledge by email
: G8 g# [% n, K5 p! f( q8 p- Order Checking according to guideline
$ }0 B( e0 s0 @1 x5 R- Order/Data entry Accuracy in time manner
/ r& D+ d: q! c# h- a2 G! I- Charge Credit Card to approve payment
3 @% v3 h. H+ Z8 ^$ V- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
) `0 E+ ?# }' e# j  g. ~- Ensuring the safe and timely pick-up and delivery of shipments.
  C% y( r. y  Z# L# g- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
! X9 N' s8 |. y2 h$ R; q! F- Submit weekly inventory update on assigned Portal
! m  z: x& U3 `9 {- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
7 C  R- Y8 T' S8 v; l! }4 a) {( u' ?- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
$ F" j; W5 |. {, O" Q; ]( M4 {- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
2 |- D1 I# _9 ?' k( P' \- EDI accounts related work and others as required

II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
6 z7 C) r7 N0 u% R& h' L# N3 o7 c- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
! ~( a0 P* b1 j! W3 Z- Collect scorecard metrics and ensure to persuade changes with suppliers.
* H( p. K0 A: W8 h! Q- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
9 M1 P5 {2 R4 U- Instruct carrier agents and supervise for ample action and results concerning transportation.
) v* g. X; F6 R; m  t- Identify best cost effective procedure of transportation.

9 F: H* [: R* Q) m. l0 KIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
3 w- Z- Q7 S- M- w8 _- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
& O& M  w7 R; a# w! ]- Work out Weekly Sales Report
+ M9 ]1 `, q: ], U  H- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
  ^' o% \) A7 a: z' ^! m- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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' G1 [3 }4 D# l  H) k  R( ^Please submit your resume to info@hapetoys.com, thank you!

33118188

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