Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

' E8 ^& d) B: j, e: G( U! o% R' lCompany Address:

- a1 ~/ Q$ s- K1 v! d6 f0 lHaPe International Inc
4 g4 x3 U* C. K6 Y  A4 O/ e  J199 Pembina Road – 2nd Floor
7 d  i1 \7 Q, W; Q: s* Z( r& cSherwood Park, AB
T8H 2W8

. F1 C! J' ?* `" @Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
% u7 q1 G; O1 [7 t* R" ]. O, [- Attendance is key factor
, {! m$ A/ {9 A" l8 [$ \5 E- Must be detail oriented with the ability to multi-task and strong time management skills
- J( M( s: y( L  T! b- Thinking and working logistically,  responsibly, independently, accurately and timely.
6 {$ g( k9 }8 A- I; I# W( U- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
7 @/ u! r; P+ R6 ~- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
3 N0 J9 Y; b* E! F* S0 |$ M# H- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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$ d9 ?) I( K9 f3 ]9 z! G% \) iJob Duties:

I.        Order Related

- Check order Accuracy in time manner
# L! \. a4 o+ e; A& y& b" G- Order Acknowledge by email
+ v( b: v$ C5 ?7 Q9 X9 |- Order Checking according to guideline
6 A2 ?, k/ V+ X/ c1 Z- Order/Data entry Accuracy in time manner
. Y; s, n- D2 ^- a, P" c! S/ J1 Q- Charge Credit Card to approve payment
- Send orders to warehouse to process
. D1 G/ o6 q! b1 o' v+ R- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
7 o! K( f+ E$ ~8 ]# M2 t- Ensuring the safe and timely pick-up and delivery of shipments.
% q0 u, r' Y- h& a; \' b9 V- Monitoring shipments, costs, timelines, and productivity.
5 M  ^4 z" c9 L: ?- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- q* n; D  C  C- Point of contact with warehouse for all related matters
- e" L$ ?4 K7 A" q. G) C- Point of contact with Factory in China
" T' O% J' n" s- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 ^7 ?4 c" w3 l# D9 r6 W4 t1 S  E( }+ h- EDI accounts related work and others as required
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( _3 S* a* B" A0 ZII.        Logistic:
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' n9 D7 L6 ?! H/ c% o% m3 V, e6 Y- Organizing and managing inventory, storage, and transportation.
# T+ u+ c* f" u+ B- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
/ L$ ^/ L/ K9 P. W- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 H1 W( i/ @" r9 x- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
% d& j, ?& x" Q; o& Y; y- Identify sensitive clients and interact special customer requirements with carriers.
! {2 h+ A& ^* q0 o. O9 g- Develop and present status reports to improve and supervise logistics order performance.
/ K  A! L. x' \0 A8 b6 r# K, w- Instruct carrier agents and supervise for ample action and results concerning transportation.
/ C7 M* n8 H+ m- Identify best cost effective procedure of transportation.

8 l3 b3 v+ V$ e9 Q6 e) k' }III.        Others:

$ Q$ x- E. ~" b2 ]- Respond to customer & Internal team’s inquiries and ability to solve problems
- e6 ?$ b' h3 B" ~' R- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
* F* M% B/ B3 n6 K, |3 ]' ~- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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