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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?
4 h2 ~$ O3 ~- |  H- T% m0 A下面是我们之间的通信:! Y  \1 }: O0 s$ y1 ^/ R( O4 g- N
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I have browsed various pages on your site, with no error. On what specific & O2 U0 y( T# M& |, ~
URL are you receiving this error message? Please do advise.
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' e9 B! j9 d: k+ c3 C, V$ UThank you,
# |* _$ H' l/ j5 O3 n9 {, E4 hDerek D. Newton,
0 E8 f2 y: I1 z+ nNetwork Operations Center, Tera-byte.com9 m7 N2 `0 G, n5 j
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fanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):( M4 U" ~5 r* R& U# T
> Hello Mr. Smith,, Y# Q2 O  ]- @2 N/ q* m- B
> * G7 R( D2 c' [/ u1 ^3 ^9 L7 n
> Thank you for your reply. But I met the same problem many times today and
3 v$ Z% r, N* p" v1 R7 pmany visiters have the same porblem. Would you please check ' B! O% q: ~7 e/ V, e! a" g
http://www.edmontonchina.com again? Maybe the first time is OK, but when you
  o1 i3 Y6 Z/ f2 {# Zclick many links you will find the problem. Thanks.% ^! ^# N2 w! J, a6 ?3 b
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> The problem is:
. w. F$ x# e7 v> Internal Server Error
- J5 i5 T/ d7 b" ^> The server encountered an internal error or misconfiguration and was unable : ?% z$ O2 w" _7 w
to complete your request.
( u* N5 L8 ^" b8 C6 v+ k> Please contact the server administrator, webmaster@edmontonchina.com and
" `+ _, N: Z+ `0 v7 c/ Rinform them of the time the error occurred, and anything you might have done
% |$ E* R5 j- P7 j5 A2 Z. Y: b* @" ]that may have caused the error.
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) ?9 B4 d+ Y& q0 ?* V' o> More information about this error may be available in the server error log.
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> ----------------------------------------------------------------------------+ `; [$ J: e* n6 `( z7 _6 `5 |
----# D) z0 {( h) M
>
  h+ |/ j7 G# l+ t; f; j> Apache/1.3.27 Server at www.edmontonchina.com Port 80% X% `6 r5 Z' A2 ^2 H% c
> ----- Original Message -----   [% i9 w- T6 @
> From: "Martin Smith via RT" <support@tera-byte.com>( b6 H; J# y6 |* G% }' C  `' G
> To: <fanyang_ect@hotmail.com>
( M# _' t& S- S9 D$ a; k7 O> Sent: Tuesday, November 02, 2004 9:40 PM
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>
- M. d: {3 N% b/ g> > Your website seems to be coming up fine right now.
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2 [* w# ]. x2 _5 s) T> > Feel free to contact us again if you have further questions.+ u! n: ]& U$ s: `1 V; o! p
> >
2 J* M- |1 ]" y- s8 z5 y7 D& I> > Martin Smith
6 [; A( f) A4 t6 Q> > Network Operations Centre/ F3 Z  z$ Z7 m, a6 E, n# j& Y
> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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! ^  D& p5 s; I/ K3 KThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently.
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.
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  y4 I0 x. `. T7 d; p! a[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
老柳教车
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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