汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

* R$ r: {6 S$ i
& N( R7 c* J" x  ~8 QPosition：Customer Service Representative (12-month contract)
+ }* D; W. c) D/ ?. ?Working Location：Canada-Ontario-Toronto
Language: English

6 T$ @, T! p9 {" \岗位名称：客服代表
3 w' L% W  n" A5 E企业名称：加拿大汇丰银行
2 ~# @4 ?; A, e5 L工作地点：加拿大多伦多
+ R& P0 S6 b# P5 m. D; d0 J1 g语言要求：英语

4 |/ ]8 l5 J, G: ?) I! s# W/ I! U" PHow To Apply
5 l) S9 b' v2 C2 }/ s" E6 r6 zHSBC only accepts the official application via the following link.
! x+ R' m( i. N) ^' x8 I点击申请-Click here to apply
3 `8 B: r! ^5 V# a, O如何申请
. l8 d8 e$ v9 {0 bHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
7 x8 \, N. ?- q% h5 P
% j' q3 O& T, R2 J) _, SKnowledge & Experience / Qualifications:
- Secondary school graduate
( y/ k# S+ O! C& I- Minimum 6 months experience in a related role.
- Team player and development minded.
7 _% t: p9 {( x1 s- Strong communication (verbal and written), customer service, and interpersonal skills.
6 C) w. k7 Z/ z4 v$ T# y; n- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
+ ^4 [7 n$ w! S& q+ s+ ]- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
2 F' \6 F5 b) i* S6 `/ |7 _- Some experience with conflict resolution required.
% ?! k7 F* f( u8 F; T, O- Cantonese and Mandarin language skills an asset.