汇丰银行-Customer Service Representative (12-month contract)

sinojobs.ca

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Position：Customer Service Representative (12-month contract)
9 A9 R: u" K9 a9 E7 CWorking Location：Canada-Ontario-Toronto
Language: English
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6 q5 ^0 |+ j  \3 U# \岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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& H! v* l2 K/ r2 g+ Q# }How To Apply
HSBC only accepts the official application via the following link.
  o3 u& U. d9 V  ?; k点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
$ T* b( t2 z9 L* h- p, Z不接受电话或者邮件申请，点击以上链接申请。
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9 ]& E3 ^* t5 E, v8 B# vKnowledge & Experience / Qualifications:
3 E1 w5 x* n+ W4 b% c- Secondary school graduate
- Minimum 6 months experience in a related role.
1 s; A# f. u- Y$ x* m) D$ a- Team player and development minded.
) r" k) z& e- t" X5 r% v- Strong communication (verbal and written), customer service, and interpersonal skills.
2 D0 t0 I' }. g0 u; p- Ability to learn and operate new software and technology.
  O/ x. F4 L. {% W2 }- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
) _! w7 L- {/ z: d  x  w- Professional appearance and attitude.
5 ]6 G6 ^, i+ y6 P- Previous customer service/banking industry experience an asset.
6 Q5 P8 f4 i" r- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
7 c6 b3 \0 \  o/ T5 a- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.