汇丰银行-Customer Service Representative (12-month contract)

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4 N; E# U( c  {! [8 ^% [, n- EPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
& i* D& P+ p6 h: |2 a工作地点：加拿大多伦多
语言要求：英语

$ G5 y3 w! }; L8 H. Q2 B7 SHow To Apply
* Q/ v+ Q( M3 }! u% L% K6 y9 tHSBC only accepts the official application via the following link.
" F. o% c. Z, t4 y点击申请-Click here to apply
如何申请
9 l  D# }; }2 T" T! x6 T) \& [HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
- y  R9 a# d) [- J0 D8 J不接受电话或者邮件申请，点击以上链接申请。

5 G2 G/ j( `) {& v% a/ [# w! y' F; xKnowledge & Experience / Qualifications:
7 k% g( e1 L& M+ o  x# |8 U; @- Secondary school graduate
/ X( G2 |3 |6 w- }9 Y- Minimum 6 months experience in a related role.
: ~: ?) J! w5 ?. P. O. A- Team player and development minded.
8 O. t8 Y- X& F. T0 \- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
' A. o6 Z6 J. R/ E- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
% {9 m! g0 j$ D" |9 l- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.