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The above is a 90-day quality study. But most people don't keep their cars for 90 days only. " v+ p4 |$ b& a. z
L' i8 F+ q# l t& v" M; H; c- \Here is the 3-year dependability study:
8 k4 b; R+ h; \, r5 d4 l(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)( V: T% e. d3 k- k5 Q; Y" I& Y+ l# }5 i
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http://www.jdpower.com/corporate ... ase.aspx?ID=2006133* s3 h+ m! a# e8 ^7 n; l* u

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[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ] |
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