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Position Title: Help Desk Analyst (ADV114) . Q8 v0 y7 m% O# G) b# y
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. + R7 t8 e7 X+ q; n
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team - R& D" P# r- u0 ~0 G1 c
Location: Edmonton $ ?4 f) w8 o1 Z3 S3 P9 ]6 y: A
Duration:
; X9 I; w J9 Z; H AJob Type: PART TIME/FULL TIME 9 B4 q8 m. p U' t* [2 V
Positions Available: 1 $ a3 ]6 o; ~2 I
Hours per week: 25-40 % M: j: ^: r( ~' H
Position Start Date: Immediate Opening
) i* E0 Q% x1 p+ f GApplication Deadline: Jun 30, 2005 " |1 @6 @) X. H/ k; ~5 r
Remuneration: Salary/month -or- Hourly 7 }$ c. h# ^6 s7 ?/ ]# X( P
Min: Rate: 15.74 5 ~2 J" P M0 v+ l. Z0 k' O
Max: $ A! m, d6 k& L, O
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
" W# w9 t( |$ KBranch: HUMAN RESOURCES ! Y; N( a* y2 W9 l2 d. X$ s
Address: 1N - 10020 100 ST " h3 k5 }/ y1 q3 X
City: EDMONTON
: ^( m6 v+ T" h% d: A* D+ JProvince: AB
% ^* Z0 j% Z% Q' |0 K2 M+ VPostal Code: T5J 0N5
Q6 j/ S q, z; [- WWeb Address: http://www.telus.com
4 c T1 h; P2 hContact: JONELLE PALAFOX 3 ~- u+ s3 U* F4 f
Contact Title: RECRUITMENT COORDINATOR 1 J+ r, b* l, Q* c3 l
Fax: 2 R1 c- k9 [- ~! y
Email Address: |
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