Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
& @1 l5 g8 A8 e6 `9 RQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
& u+ _  M( j0 ^# C1 {; xJob Type: PART TIME/FULL TIME
Positions Available: 1
$ Q/ t+ x6 E4 gHours per week: 25-40
4 e! [6 C( j, N& Q9 p; e9 n! G! XPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
5 g+ s& P3 o2 K1 K7 T5 k4 u. W' b5 WMin:    Rate: 15.74
Max:        
# d& I" N3 P8 |
8 K/ b) k! o4 GApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
& ^- ^0 ?- ^4 I) r& G8 z- L5 |' ~! eNotes:  

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Employer: TELUS
5 t! x! d  D+ _: j* g6 N- ^Branch: HUMAN RESOURCES
( h; ^6 P% ~& ~4 g8 `9 zAddress: 1N - 10020 100 ST
) ~6 {$ w2 N6 x6 eCity: EDMONTON
Province: AB
2 t, z$ @" F4 m5 c0 OPostal Code: T5J 0N5
; u1 e/ w# r, L8 m' Z/ j7 oWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
5 q+ J1 v5 u1 v" H, Y8 y) xEmail Address: