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Position Title: Help Desk Analyst (ADV114) * ]( U% H$ x/ R0 A$ U2 G
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
, {5 N# R/ C% @9 t; cQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
5 t2 r* @; R* k1 N, ~$ a: _0 {Location: Edmonton
; H2 W5 O6 o hDuration: 6 e5 d8 n, A% l3 `3 |( H# p% L* W
Job Type: PART TIME/FULL TIME & v0 q8 |& {1 N9 [5 I& ~$ a6 R/ Q
Positions Available: 1 ' {. H! c7 z, n5 Q/ |$ L: }
Hours per week: 25-40 : y5 ^. ^+ u) D! E" Z
Position Start Date: Immediate Opening ! M$ D# s* V0 X* Z1 x/ T3 K
Application Deadline: Jun 30, 2005 + T* o+ A, i' F* s* Y/ n
Remuneration: Salary/month -or- Hourly
; S7 {% G+ I6 V; zMin: Rate: 15.74 $ x4 k, e; b# V; @8 D, ]
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: h0 l) P1 H5 b1 ^6 tApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS 6 d) h; X E2 {
Branch: HUMAN RESOURCES 3 M) p+ R9 \% `4 x# Z
Address: 1N - 10020 100 ST 8 x) I5 e( @0 }$ X, v' F" E3 @& b
City: EDMONTON
4 s; h1 i; ]( M7 S7 @Province: AB 6 E4 N: n- s5 q0 m4 G7 z; S
Postal Code: T5J 0N5 . ~' H, J' u) Q
Web Address: http://www.telus.com
3 q r1 P0 d% R0 n5 WContact: JONELLE PALAFOX 2 c$ L' j' z( V) k% B) @
Contact Title: RECRUITMENT COORDINATOR 2 O* Y2 _1 f: N# P: n
Fax:
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