Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
4 B# q$ k+ L/ ^Duration:  
9 f0 M9 |; N$ b; i$ H, ^! WJob Type: PART TIME/FULL TIME
4 [- B1 E: ]1 s* APositions Available: 1
Hours per week: 25-40
. n. p, Y; e+ Q. dPosition Start Date: Immediate Opening
) @5 v" @% g+ n! `; E1 hApplication Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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$ F) t0 ~% T' m6 [* {Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
+ C! R. M  e# G/ \8 @Notes:  
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Employer: TELUS
; D# a4 R# f4 @: WBranch: HUMAN RESOURCES
& n) n) i; h* X8 LAddress: 1N - 10020 100 ST
4 r6 q$ j+ n, Y* T0 ?, @8 zCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
1 x' D: F$ L9 z3 q8 C1 @Web Address: http://www.telus.com
& }4 T( q! L! b, b2 [/ z8 LContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
( J6 D$ [8 L3 n, h5 jFax:  
6 N/ z9 y9 ~8 @+ ^$ v8 qEmail Address: