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Position Title: Help Desk Analyst (ADV114) & u1 H& j" E, a* a) k
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. # u6 F% p; m' F
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team + z9 @3 i) M& n, Q0 Y- J7 q/ B
Location: Edmonton
: P% r* p i/ L( HDuration: 9 H+ n# ?) N/ \- y2 G* o: }
Job Type: PART TIME/FULL TIME 8 F6 N4 J$ d3 r. g2 L
Positions Available: 1 7 r4 R3 Q' ]* S' L- y+ @6 R
Hours per week: 25-40 G8 s! x0 o6 `8 l0 v4 M' @
Position Start Date: Immediate Opening 2 p8 f/ `- `* Q! C
Application Deadline: Jun 30, 2005 , }0 e! H% Z. n/ }: }. \
Remuneration: Salary/month -or- Hourly & U: a: w$ E2 z7 R4 ~! u) g: }
Min: Rate: 15.74
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: U( Y* b% o- u, h5 lApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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0 x+ h! Q- c, ?' J0 O7 b2 FEmployer: TELUS
, a0 m# Q# o4 _5 jBranch: HUMAN RESOURCES ! Z; s* S! b C, u/ ]2 V- w/ `
Address: 1N - 10020 100 ST 9 D/ }9 I! T# f, \7 F& ~
City: EDMONTON
4 L8 P6 [- L; ^" }/ Z: \Province: AB
1 W" u) @ o! X" h2 cPostal Code: T5J 0N5
: G% R* k X/ X- q' \Web Address: http://www.telus.com
* N8 U9 m4 v/ B W0 w, {8 kContact: JONELLE PALAFOX & K$ |' D" ^" | }; C1 D3 O
Contact Title: RECRUITMENT COORDINATOR
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Email Address: |
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