Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
' |* e7 y1 \, O9 I3 l  pDuration:  
: f: V( G9 v- fJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
Position Start Date: Immediate Opening
5 h8 f7 T  c6 {2 T/ }7 jApplication Deadline: Jun 30, 2005
' I1 |: {8 o! E* Q# D5 K' cRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
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% E, [- t% _6 L- V6 |' \Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
. ?3 ?$ ^" `( r+ DNotes:  
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7 j3 K. \6 U2 G  F) [Employer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
" y+ I- S5 y- k/ f3 C7 B9 qProvince: AB
: A% M- z& Q! u  {5 @# {# U# JPostal Code: T5J 0N5
Web Address: http://www.telus.com
7 a3 _0 _# ~. d' w! zContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: