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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:- e+ T% E9 z. a: f. m, M

/ ]9 d* `2 m2 o+ J5 G. w•70%:  Feel now is a good time to buy a home in Canada 9 o( O$ H+ e% ^6 G# i+ g: S
•1/3:  Expect to move in the next five years
/ q' `6 K9 ^4 r. H6 T. n8 z( N•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
% [5 h7 t. G9 q5 L  e- v! j" I•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
) _; m! I! d% A# R1 W* c7 S•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.)
6 v; {$ M( x% f  N9 D+ _What matters to homeowners:
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker.
0 K: C! I- l. M) d& H/ x2 n& u•"Service":  The top reason driving customer satisfaction with brokers. ! V6 w$ t4 q; h. V1 m; a
•"A good relationship":  The top reason behind customer satisfaction with lenders. 7 i, ~. N+ f' L8 [, q
Other interesting market share stats:3 @- N) t$ k# a4 x  R
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
/ K3 [8 J% L" O  t9 b2 V# [•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.)
/ O6 J; |* k, F( Z2 R; r& S•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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+ L! |  F1 g4 @% n. ghttp://www.happymortgages.com/newsarticle.asp?id=2102 b4 a/ @" [! O
Source:  The chart and all data are courtesy of CMHC.
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