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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:, w* p- [: X) {9 h, G% K1 ~4 f

9 l; s# v4 `1 D! O0 `4 r•70%:  Feel now is a good time to buy a home in Canada 2 o+ F! H3 J0 b4 K$ F
•1/3:  Expect to move in the next five years ! q" v1 F' y: R/ S2 U, Y/ i
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
6 I( v, y* o$ k•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
# h, q) |8 Q  V3 R% t•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) - r5 M0 m5 f1 z) K
What matters to homeowners:
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; [4 g) W2 D1 L8 w6 q" s•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. 1 r) x. e0 ]! o; D# D5 }
•"Service":  The top reason driving customer satisfaction with brokers. , w& z/ U9 f8 C8 `8 l; D" ]1 w
•"A good relationship":  The top reason behind customer satisfaction with lenders. # R! h; M& Z# `; @
Other interesting market share stats:
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
) L' }4 i3 q- |/ k" N2 f  @0 q1 g•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) " l' ?" ~. l+ c* I* M7 S
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.) & ?: p0 V! l. s8 u: S  p1 T9 {0 u
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http://www.happymortgages.com/newsarticle.asp?id=210
. d4 v1 o+ Q9 Q! W) P" pSource:  The chart and all data are courtesy of CMHC.
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