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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:
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•70%:  Feel now is a good time to buy a home in Canada
( i4 i  j$ V8 _•1/3:  Expect to move in the next five years " |8 O  M2 M1 _; D2 ~
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment. / U( @  U: V* ?" Q- T7 Q
•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
/ G: L' s; v6 M: h# p•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) 9 n$ J6 v" u( K( d  [/ j' P
What matters to homeowners:
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker.
5 c$ U! M% f9 P4 n•"Service":  The top reason driving customer satisfaction with brokers. 7 o1 s4 Q% a: R" D) m/ |# A
•"A good relationship":  The top reason behind customer satisfaction with lenders. 4 y" f& [& j; v1 g' I7 x' ?( M3 d
Other interesting market share stats:
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.) 5 l% D) s7 |/ q' O
•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.) . v% I- l+ _7 N# h2 A. s, D! v# @
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.) : r2 D9 i# F* E. i0 W1 f' _

3 f# i4 Q) h/ B8 O( M9 Phttp://www.happymortgages.com/newsarticle.asp?id=210- [$ F% ^: z9 o+ v  I' u4 l
Source:  The chart and all data are courtesy of CMHC.
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