Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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# w4 s5 P" y1 G! p8 c  CJob Duties/Responsibilities:

, T) p0 w8 a- e' iReception
•        Greet and provide assistance to incoming visitors
2 M# h/ b: Q( j. o) z/ R2 @•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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  y( g' q0 C0 B& l$ F. K$ ^8 F, n, DAdministration
. b  y3 u: k6 X/ E6 O•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
9 s$ S. |; C0 h•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
, U; v' m( H- Q% L7 b: i2 J•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

! X7 w- Q' }! L: m# q/ WRegistrar
: B, k) T& Z. z) S•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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6 V6 ~7 z, M+ B* q2 wQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
( I- d7 _7 s. z•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
# n0 s+ n# Z( A0 T7 a4 @, l3 V•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
) b% K% `) _& e1 T! l•        Strength in multitasking, prioritizing, and meeting deadlines
+ v, f$ l* r5 P' Q# a  @•        Able to work independently
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Closing Date: July 13, 2009
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- }. D' T# f: d6 \Please forward your resume to:
YWCA Edmonton
5 \: V& {; h/ i" p. V/ BRecruitment Coordinator
4 f% `9 @; e/ F3 [+ R0 x/ t& x: B100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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$ y) _5 e' W  P6 UWebsite:  www.ywcaofedmonton.org