Receptionist

又见炊烟

Receptionist
* E$ X: v4 m$ O+ W: w
$ R% M, u4 p/ Y- wThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

, {/ n$ d+ ^, O5 k- M' cJob Duties/Responsibilities:
; A# R4 [, L- Z/ l1 K" p' k6 |9 a- x
Reception
4 c; M5 S! g$ c" b( v, o2 k•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
* B) q, g  ~2 C) T( r) [•        Oversee Y-Knit program; provide support to its volunteers
2 k: y7 ^7 p1 I. a$ g) x
Administration
* S$ p3 P5 B0 j1 S) u  W# B  b& I& k•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
$ o2 {2 X9 M3 t6 I7 R4 j•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
; r8 ]+ N: j2 i•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
9 @, G2 r$ f8 V•        Accept and process registrations for participants or attendees at various special events and staff training
6 G  l- t$ ^6 x•        Process payments for ticket orders and registrations
. \4 _) y* ?2 v, G! X  [•        Assist YoWoChAs Outdoor Education Registration as required

& D& w+ t$ D& V8 }% u4 G
Qualifications:

  c2 ~' \; g1 h. K3 |' I( y0 U( G•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
  ^9 p) r( ]8 D5 F7 _•        Excellent verbal and written communications skills
. M) P" C6 O( ~•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
* b9 X$ c: ~* m& j# N+ ^•        Strong customer-service skills
- O: X5 f0 u3 R% S& `6 {, a•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
" x8 `+ U# }' M& ]; Y+ u
" `4 T2 G: {5 ?; r: w; \Closing Date: July 13, 2009
2 b/ e/ }( D' c- Q. T/ m/ Q9 N! b
5 ~3 p* x: N3 pPlease forward your resume to:
YWCA Edmonton
; o2 h9 D, M) Y- Y6 ZRecruitment Coordinator
) Y- P1 J' U" O100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

3 N) C+ H1 r; \: S& f: YE-mail:  recruitment@ywcaofedmonton.org
0 Q3 p6 U( a+ qFax:  (780) 425-7467
3 I, Q. `$ M% Y; Z6 _
Telephone:  (780) 423-9922
% @9 \- o7 i8 v( r) p
2 T- @: B& A; \3 A6 [! eWebsite:  www.ywcaofedmonton.org