Receptionist

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Receptionist

/ j) }* @1 @8 \. g6 r! q% D/ EThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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8 S7 T+ X4 z! y; `" XReception
1 C0 W; {" ]( e; l" `" `•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 a2 q' b' V, U* U( _•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
% J4 ~; T7 k3 J, |' C•        Oversee Y-Knit program; provide support to its volunteers
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Administration
3 J% a' V- k, C. D. H•        Receive sort and distribute mail and packages; post outgoing mail
* y( B) I/ \. X$ U" t: h, m  ?% Q' {•        Sort and distribute mail and deliveries
* @6 Q2 P6 d( i( S•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
! e/ |& f7 }$ S! t9 }, G( F: g•        Update and maintain databases as assigned, including those for Fund         Development and Administration
  e: D6 w9 c. R4 |( ]) [•        Assist with task management for administrative volunteers
3 G" Z2 R( K6 ^0 ~8 T•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
6 f5 ]1 Q  k* [# ]' @) ~+ p) N" c•        Process payments for ticket orders and registrations
5 e. e7 R. O+ q1 a) {•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

- o( p) A1 Z' h# v& Q•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
; u/ b, q, ]# R; W) N+ t•        Mindful of need for accuracy, detail and discretion
% s0 p% g( I7 i2 {•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
) ^$ l/ ^% {' J" c* o0 s) P•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

' y" U. {' g) b6 h8 g$ sClosing Date: July 13, 2009

/ r3 d, D. w- i$ F  x! z1 hPlease forward your resume to:
  J' j* |6 s" H9 l$ OYWCA Edmonton
+ ^/ c$ |7 c6 J4 `3 dRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org