Receptionist

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Receptionist
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6 J. Q8 Z/ U( s% wThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
1 R' V5 J1 a% y, A•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
! [. o9 I9 I. a•        Receive sort and distribute mail and packages; post outgoing mail
9 z; U1 E6 B: l1 @•        Sort and distribute mail and deliveries
9 J+ W0 w$ y7 T5 |7 F/ Z•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
. Z. o$ }. Y. i2 }; ~•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ G0 v) G8 I& _9 R) J# G/ _' [•        Assist with task management for administrative volunteers
1 z8 z+ R. b2 a9 D, Z* t•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
) T6 r3 E# p- W6 h) v" _" l•        Assemble and forward information packets as requested
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8 E; Z. y' p/ R( h% BRegistrar
: M8 s1 A" p/ U5 @& y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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& S7 \8 f9 X4 SQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
$ H& f, I6 N8 n4 Y5 O" O: D•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) `+ L9 E8 ?* v•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
+ e# p5 A& _  L1 h" ]; r( B$ W•        Strong customer-service skills
  m( h! J0 e# I$ K9 N, l•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

( W8 @& B' `! a, U# \) `" M3 aPlease forward your resume to:
YWCA Edmonton
' ^# j! b! B  X. w7 VRecruitment Coordinator
+ x: e% z) X4 h$ j4 P100, 10350 – 124 Street
Edmonton, AB
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) u7 c2 Z: V1 V( S3 h& u% ^/ pE-mail:  recruitment@ywcaofedmonton.org
. [2 j8 L2 u% B8 fFax:  (780) 425-7467
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: Z, _  i0 P) h6 \! T- @Telephone:  (780) 423-9922
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4 b' ?$ a& g8 W8 c/ P1 o" TWebsite:  www.ywcaofedmonton.org