Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
& ^2 R7 X% F3 \4 W$ _+ u6 ^5 a( p•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
1 {# o  W$ q) T  V•        Arrange courier services for all departments
2 W, x! B& N( D. _/ w' V  v, z1 ^•        Oversee Y-Knit program; provide support to its volunteers
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Administration
1 Q5 X3 N" N# _$ E! C7 v1 W1 D7 o0 m•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
  p9 d) D6 c/ h# r- t•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
1 i( w2 ~5 J1 |! S; U4 {•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
$ T, U9 n& N: q8 f. d# r•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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" u$ J- Z0 {2 [# \- wRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
4 b* i( {& a; p•        Process payments for ticket orders and registrations
" i9 G5 q, q: e9 k•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

8 G% r/ b/ }* l1 u6 p% f5 P) J7 I•        Minimum 2 years office experience in areas related to office reception, and office procedures
# `# b  k# Q( K•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
+ |' w3 B3 c' w- O" }8 n6 i- |7 c•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
; W4 ?0 m9 ?) B# n+ I% L- E  c100, 10350 – 124 Street
# S! m1 ]6 h6 x1 n* oEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org