Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
5 h$ G6 b- i# `& B•        Greet and provide assistance to incoming visitors
5 q: s5 r7 z. y, a! [7 h: X•        Answer multi line telephone system
- ]- N: T" w0 z+ T2 t" Y+ ?( \" x7 a# f•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
- K: p2 x+ P3 c8 {•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
2 t+ j$ X" f8 l3 u) `•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
3 g- a  h) V* \: V+ B- D8 u•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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# w! t7 r2 [9 JRegistrar
% I+ h1 E3 \+ q( Y" v- v9 t  ]7 }•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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7 i9 g; M3 ~+ G8 i% ~# k( CQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
$ ?. v& p+ \6 w8 U( D: l7 j: B•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
4 d- h! U0 n! J4 a2 ^. E•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
& b, o* |" `# g5 T3 V•        Able to interact in a positive manner with diverse population
2 O% U3 \% M' X/ R•        Strong customer-service skills
7 A: C2 c3 Y, C( o8 r3 G•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
. x) w: F# m7 G, ^* y  ~) nYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
9 v1 d0 q/ b3 C5 VEdmonton, AB
% u7 I+ a- S  x! G0 UT5N 3V9

- F3 r$ Y( J3 z  ?E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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0 x! M$ _. L+ W6 J1 c3 y& B4 ?$ c' hTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org