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丰田承认换踏板不一定能全部解决加速问题5 ]7 l& v$ b" N1 e* K) J) Y) o
By LARRY MARGASAK and KEN THOMAS7 O1 Q- f! @. S& T0 l. Z- v2 m$ J9 `
Washington (AP) -- The president of Toyota's U.S.
2 D z s9 V. }% [1 j& V9 Uoperations acknowledged to skeptical lawmakers on Tuesday that
2 P3 C: ^# }8 B& O# t. W9 h: ~the company's recalls of millions of its cars may "not totally"9 m2 c+ Y2 b& b0 J4 t- S
solve the problem of sudden and dangerous acceleration.
5 S8 B4 n3 |! w"We are vigilant and we continue to look for potential
4 J" ]6 j i' E3 v1 P' S" |causes," Toyota's James Lentz told a congressional panel.
6 j1 t# Q' R8 s% N" bHowever, he repeated his company's position that unexpected
4 p* g) J3 l9 I& K: D7 Kacceleration in some of the company's most popular cars and
9 J5 m; N7 R$ [. G* w# y, _trucks was caused by one of two problems -- misplaced floor& ]$ Z# v4 e3 n) B
mats and sticking accelerator pedals.5 F4 V! t, q& D- k
He insisted electronic systems connected to the gas pedal
4 t5 U' i# o8 ?' ?$ |/ V5 V, S, B) _and fuel line did not contribute to the problem, drawing sharp H4 A, n5 M" B6 ]- H; x
criticism from lawmakers who said such a possibility should be
3 n+ a; ?% h% }7 Y t# ^further explored -- and from a tearful woman driver who could
4 I& g" F( v* t0 j! Nnot stop her runaway Lexus.
( G: w- q9 i/ t' O! K"Shame on you, Toyota," Rhonda Smith, of Sevierville,3 `( a3 \: s4 `$ K8 N
Tenn., said at a congressional hearing. Then she added a second
% g4 w+ V) k. K) y7 T( b"shame on you" directed at federal highway safety regulators.2 y- B7 o/ v8 h/ L
Texas Republican Rep. Joe Barton cautioned his colleagues- T6 ]1 m) J: Y8 z6 ]" s
early in the hearing against conducting a "witch hunt" and said1 R* \/ c% p$ [( B
"We don't want to just assume automatically that Toyota has
. g* \/ e$ Y! Q# G" M$ W7 Xdone something wrong and has tried to cover it up." But midway7 w6 e2 V6 M; x3 B5 [4 z. ~+ q. H
through Lentz's testimony, Barton said of Toyota's) o# J: S- V) ^ ~- }2 C
investigation of the problems: "In my opinion, it's a sham."
' H3 S3 p$ Z. i, vLentz said the company had not completely ruled out an
8 T+ G7 N w. K- U8 Q' _: C2 r5 j Celectronics malfunction and was still investigating causes of
/ C6 c. t6 u1 x4 Mthe sudden acceleration. Still, "We have not found a
+ n7 u3 W: A& R, B7 d, Kmalfunction" in the electronics of any of the cars at issue, he
4 t1 p7 @, w* I# y+ P8 J! [7 nsaid.7 e0 Z, t4 N& B6 F& B
As to Smith's harrowing story, "I'm embarrassed for what
% C8 i( Q, p1 U6 Q) k3 Whappened," Lentz said. "I want her and her husband to feel safe
7 Q( }0 J1 }3 |* B1 d$ M6 S/ Eabout driving our products," Lentz said.! j, \% v1 @. E8 @4 d
Three congressional panels are investigating Toyota's
$ Q8 h0 ?% j; a5 ?0 Kproblems, which affect a huge number of Americans. Toyota has* `% W) ]9 }$ Q0 S4 P
recalled some 8.5 million vehicles worldwide -- more than 6/ ]" K$ g( V, L6 x4 ]2 W: K
million in the United States -- since last fall because of# Z# u# C5 y9 o( j8 A4 [2 ~7 z
unintended acceleration problems in multiple models and braking
0 T1 u* t) {) |/ Kissues in the Prius hybrid. It is also investigating steering
0 p7 I2 a" E; k$ q& Sconcerns in Corollas. People with Toyotas have complained of' r/ V w9 s+ K4 `, w! n
their vehicles speeding out of control despite efforts to slow0 }$ [, F# f; [& M
down, sometimes resulting in deadly crashes. The government has
) [) @9 M+ U1 |4 [0 C- dreceived complaints of 34 deaths linked to sudden acceleration# d8 z2 p8 x% r+ D1 Y2 s9 }/ ~
of Toyota vehicles since 2000.+ c8 C) Y) ~1 C1 i" e
Lentz, who choked up while discussing the death of his own
* o$ w: |+ Z0 z2 F# Y1 I, l+ Fbrother more than 20 years ago in a car accident, said he, |* S' Z3 K3 V# X' m- H0 x2 d
understood the pain.
( \2 K2 e5 n$ r! y# f: g"I know what those families go through," he said.
5 _/ N5 G' p2 o$ D/ Q: B5 `+ zLentz has said in the past that he was confident Toyota's# M T; I1 q1 P, Z
fixes on the recalled vehicles would correct the problems.- @* A5 B" ]4 K8 y; V, h. W
But when pressed by Energy and Commerce Committee Chairman
( e3 L9 r* s# B2 ^$ pHenry Waxman, D-Calif., on whether the two recalls Toyota put
+ J5 w1 ^3 p' n& P: M% Bin place to deal with the issue would completely solve it,
& S e! l2 h! \+ \" v8 `Lentz replied: "Not totally."
~, [0 g+ l( h' xStill, he said chances of unintended accelerations were
) ^) P( t- ~8 q8 j, q"very, very slim" once the recall was complete. Lentz also said0 E9 Z) h" q) o- e' ]
Toyota was putting in new brakes that can override the gas
% w; C% M* O8 X" ~1 K" s- S: `pedal on almost all of its new vehicles and a majority of its
3 j* W# N# Q. F5 r" R; h0 Q/ ?vehicles already on the road.
0 i1 Q1 X. W/ T- d/ V% z! uMeanwhile, Toyota president Akio Toyoda, who will testify
! m# ?3 N/ k- ubefore a separate panel on Wednesday, said he took "full
+ e* Z& m+ L' U5 H5 nresponsibility" for the uncertainty felt by Toyota owners and
3 g5 U" U+ @/ _. ^ w+ _' zoffered his condolences to a San Diego, Calif., family who were% a1 v" K7 t6 m) }5 r; g
killed in late August, reigniting interest in the problems.; x% M/ X" d7 x( `7 H1 h4 \
"I will do everything in my power to ensure that such a$ C& b, }, v+ g& w& l: { L
tragedy never happens again," Toyoda said in prepared testimony
' t" `3 [# G& N4 a, g* O1 _6 Qfor Wednesday's hearing to the House Government Oversight
a, Q4 C4 O- p! f7 i! [9 rCommittee. "My name is on every car. You have my personal& S( F8 A; m$ m( q8 P" ~
commitment that Toyota will work vigorously and unceasingly to
5 U7 I3 [: m7 t( srestore the trust of our customers."
! `- {- X; S, z% L. Z8 ^+ [; t# QLawmakers heard a brief, but riveting, deion from% p; W9 I& [. V% _) R2 q1 B z$ l
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
. n3 o4 f8 T! F/ v) dzoomed to 100 miles per hour as she tried to get it to stop --1 L5 R) e4 z* ~( ?4 e3 g1 j0 _
shifting to neutral, trying to throw the car into reverse and
" h3 W# m/ W6 rhitting the emergency brake. Finally, her car slowed enough: B2 D2 k& y9 e6 p
that she was able to pull it off the road onto the median and6 x% F/ ~' r2 w: C; M. J
turn off the engine./ G8 O1 f+ r1 M$ U( e) l
Fighting back tears, she described her nightmare ride of
3 C0 r% p- W; ]! f" P: [October 2006, calling it "a near death experience."
, U: \2 B! G* @/ p5 U i"After six miles, God intervened" and slowed the car, she+ G& T7 L' M7 l! J0 E6 p
said. She added that it took a long time for Toyota to respond$ V, R/ r, \ E- l5 v5 c
to her complaints.
( d' \4 o9 [ DIn an often contentious full day of testimony, lawmakers0 Z* U/ {2 T) x5 O
returned again and again to the question of whether electronic$ v+ h. y3 ~2 X: J' g
malfunctions may have contributed to the speeding cars.8 I: u; u" F+ Q6 h2 c
"We are confident that no problems exist with the electric
$ u& {7 J0 N4 ~- xthrottle control system in our vehicles," Lentz said. He cited
6 ]) l% _ h% v. X0 n) ]"fail-safe mechanisms" in the cars that were designed to shut
; w6 u% d" Q. q# Y: Y. \, Xoff or reduce engine power "in the event of a system failure."2 }8 A. j) f8 V
Transportation Secretary Ray LaHood told the panel in6 F& F0 U0 Y1 Q. [ D% ~: x$ A1 H
prepared testimony that possible electronics problems were. Q- e ]1 I& Q) o9 a9 @& ^
being looked into by his agency. He said the company's recalls
3 v! w; @# h% Nwere important steps but "we don't maintain that they answer$ c0 D5 N4 |( C6 e' k+ ~
every question."7 b$ ?, a1 i! Y: s" }9 K& Y% |
Toyota hired a consulting firm to analyze whether. Z: z) T2 S( R7 K3 V4 t8 H9 A
electronic problems could cause unintended acceleration. The
. A( ^8 U/ b' U7 w& @9 Z% |firm, Exponent Inc., found no link between the two. But/ L8 z \. g. @/ N- @' ?
committee investigators said the testing studied only a small
4 R9 b! [7 z" E# rnumber of vehicles
/ z2 P+ N) B- i: ~Tracking down an electrical problem can be far more% R9 f; z' G0 u
difficult, expensive and time-consuming than finding a
, Z- B9 R" e7 emechanical problem. Electrical problems can have more than one
" H* s8 y, l& N) m, asource, and they can come from inside or outside the car. R7 {; {2 [4 {2 o+ c- B. W5 q2 N
Mechanical problems often leave clues such as physical damage,
2 U0 c7 d, f; c7 a3 m g8 xwhere electronic troubles can be hidden in software or leave no7 B( m% M5 k z8 x3 O
trace at all.# g7 T: |9 u3 p. D
House investigators who reviewed Toyota's customer call" h5 D( x- o- P2 } @
database found that 70 percent of the complaints of sudden, \; F; {* J. A6 s- g
acceleration were for vehicles that are not subject to the. U* e+ v T4 t, c+ d
recalls over floor mats or sticky pedals.* o( P4 K7 D0 i) Q9 j
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
2 g3 O! ?4 R- s# w: m: \said Toyota "misled the American public by saying that they and
& r1 s1 {4 z# j$ L% d2 T1 U4 ~ @other independent sources had thoroughly analyzed the
' ? C: c/ |2 @- I1 E2 \+ X7 ielectronics systems and eliminated electronics as a possible
( a* F; d0 e( e; Fcause of sudden unintended acceleration when, in fact, the only, K! @7 ^# a' e0 D8 A8 s. n
such review was a flawed study conducted by a company retained
4 c. H. ?+ h5 E5 U1 p3 Pby Toyota's lawyers."
% |7 ?7 n, ]3 i: b5 D$ d' TLentz apologized anew for the company's slow handling of5 p/ O2 G7 b2 ^; V5 `( o6 i$ W& h5 C! L
problems. "We have not lived up to the high standards our
, v2 H- h8 R7 b+ o: k7 Hcustomers and the public have come to expect from Toyota," he
. ?- I) x) r+ ~4 x# u6 _ Y8 asaid.
0 ?2 k! N" j: \) e+ Y$ u1 Z' t6 }"Put simply, it has taken us too long to come to grips with: Z J* I+ ~# H# o
a rare but serious set of safety issues, despite all of our9 N2 y- N- t# b$ R ~% n! N
good faith efforts," said Lentz, president and chief operating
2 @' m+ P, j, t2 T" W/ ]! B$ [officer of Toyota Motor Sales USA. Inc.& D0 e) ?" l* `
Separately, among hundreds of Toyota dealers lobbying
0 ?3 W; T" t4 w! p. l: amembers of Congress Tuesday, there seemed to be widespread1 D& E1 O& R- F* w
rancor toward a federal government they view as picking on the
1 D; ]4 J) X4 _; \automaker, at least in part because of the government's
% I$ C: \& z; A2 p& |investment of billions of dollars in General Motors and
% B! i, d+ q- W( R5 \3 ^3 mChrysler.7 N% ~( |, u8 p, P
"That's hard for me as a citizen to understand why my tax5 c2 U( Y4 E' |! S, O4 Y5 W0 j' v6 H
dollars are going in that direction," Paul Atkinson, a% W+ b) m' p/ r* ~- S8 }& Y0 u w6 U1 Z
Houston-area Toyota dealer, said at a news conference that also
, c8 ?% R, s2 q: |: \3 Y6 Lserved as a pep rally for the visiting dealers. "To compete. }7 Y* p' f+ c) x/ Q* B u
with the government as an individual entrepreneur is pretty
. H$ w8 _8 y/ ^5 J5 Atough."
/ W0 J7 u/ [- I6 {" _---9 S; N7 q0 L2 g
Associated Press writers Alan Fram, Stephen Manning and Tom
& p& A% q5 a, B% F; W( e& T- xRaum in Washington and Tom Krisher in Detroit contributed to
! I8 c: Q0 L" b5 i- R rthis story.
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8 _. h: k3 K, v-0- Feb/23/2010 21:04 GMT |
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