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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
* s/ D( _, z% MBy LARRY MARGASAK and KEN THOMAS
6 D7 ?, J, U& }Washington (AP) -- The president of Toyota's U.S.
" R, \1 w6 a! foperations acknowledged to skeptical lawmakers on Tuesday that
6 T3 a: x; d+ `the company's recalls of millions of its cars may "not totally"9 {. T$ I% t* y V, I
solve the problem of sudden and dangerous acceleration.
2 M7 o, d B! |' k"We are vigilant and we continue to look for potential
% S* N; [5 v/ |+ Lcauses," Toyota's James Lentz told a congressional panel.% X' j( O0 W7 ~6 H( E% ]$ m c, A
However, he repeated his company's position that unexpected
, F9 X$ p( Y& C" ^. Pacceleration in some of the company's most popular cars and
- p( t9 }$ @5 [trucks was caused by one of two problems -- misplaced floor
4 V3 i; J2 _& }0 w7 g o2 |8 I3 zmats and sticking accelerator pedals.+ f2 I0 w$ b4 X7 [. u, U+ ^2 d0 \
He insisted electronic systems connected to the gas pedal
9 v. @8 Q, a, Q P2 R. ~ K; `1 pand fuel line did not contribute to the problem, drawing sharp4 a! D, ?! u9 K$ f
criticism from lawmakers who said such a possibility should be
9 b/ R" B0 N9 z' s5 g0 y& kfurther explored -- and from a tearful woman driver who could
. P+ B- i; w. G" P2 }) Pnot stop her runaway Lexus.( E% j8 H- p! u% b" w2 X
"Shame on you, Toyota," Rhonda Smith, of Sevierville,# g t' N9 t3 }$ z! z8 Z7 G& O; w
Tenn., said at a congressional hearing. Then she added a second, y& B0 @; d, G6 B0 A/ h+ E
"shame on you" directed at federal highway safety regulators.
5 c Z. Y& \% g. K. J zTexas Republican Rep. Joe Barton cautioned his colleagues
6 f8 k! f4 S: u; Eearly in the hearing against conducting a "witch hunt" and said: x) o8 t& x) |% |; T0 U
"We don't want to just assume automatically that Toyota has, v! S, E: S# w' ~# j
done something wrong and has tried to cover it up." But midway
3 S1 q8 R% K' n3 {1 `% e$ a3 nthrough Lentz's testimony, Barton said of Toyota's
" V# f; `* d9 ?" u. R9 Minvestigation of the problems: "In my opinion, it's a sham.") w/ a7 M6 Y- j# v1 ?& [+ H
Lentz said the company had not completely ruled out an' @) \' E' C' r& ]" n/ L2 |
electronics malfunction and was still investigating causes of
6 q4 |9 r& |, }% \/ F W7 `! vthe sudden acceleration. Still, "We have not found a1 y3 c; V2 A/ a/ [0 d
malfunction" in the electronics of any of the cars at issue, he
j7 h$ I5 n; \6 B2 H5 Hsaid.
W5 q0 k: U# ~& {; z1 E! i: z. BAs to Smith's harrowing story, "I'm embarrassed for what
! n, T3 e$ @ [* Rhappened," Lentz said. "I want her and her husband to feel safe2 C# K- K) }+ Z6 }* D
about driving our products," Lentz said.
/ e5 O0 {2 D [7 |/ UThree congressional panels are investigating Toyota's
7 A3 N3 j' d+ Z' yproblems, which affect a huge number of Americans. Toyota has2 }' O8 j, q4 X& A: p4 R; r
recalled some 8.5 million vehicles worldwide -- more than 6
* Z7 x/ v/ }; e! k% }million in the United States -- since last fall because of9 m! s% a, x3 [
unintended acceleration problems in multiple models and braking3 L& r; B% r# F2 f1 p
issues in the Prius hybrid. It is also investigating steering
9 q0 k2 }0 U. B% econcerns in Corollas. People with Toyotas have complained of+ U! I6 g' r3 ~% N" j1 w7 w
their vehicles speeding out of control despite efforts to slow
6 k0 G( e; h8 _% Q6 |down, sometimes resulting in deadly crashes. The government has; R; O9 i; ]. l/ c0 z" |
received complaints of 34 deaths linked to sudden acceleration; D; j" Z" K2 G" q/ E9 P' k6 o) m/ w8 T
of Toyota vehicles since 2000.
. Q9 _- X5 |' q; Z/ B |* }Lentz, who choked up while discussing the death of his own J$ e8 ` l. M8 k7 u* a
brother more than 20 years ago in a car accident, said he: u5 J k4 T" O1 Z$ Y
understood the pain.
9 B- c9 \+ n1 z' V+ F' M, A, g"I know what those families go through," he said." N, h, W4 t8 b; m6 m( b
Lentz has said in the past that he was confident Toyota's
& c$ c+ Y* K% R2 K5 Z) afixes on the recalled vehicles would correct the problems.# U% s! Q0 R+ F3 {$ i( v' U3 Y9 Y$ w# @
But when pressed by Energy and Commerce Committee Chairman0 j" ^+ U3 ^% L: Y" s
Henry Waxman, D-Calif., on whether the two recalls Toyota put
2 v% ~0 o' q1 y$ j$ Z v3 _in place to deal with the issue would completely solve it, j: M' {" y! O( E
Lentz replied: "Not totally."
) n8 Q4 B2 ^& H. b) N, \Still, he said chances of unintended accelerations were- |& o* |2 A: p2 E4 E2 }, v7 u( @
"very, very slim" once the recall was complete. Lentz also said
1 j: R0 z* l& Q, zToyota was putting in new brakes that can override the gas
4 V: L1 B; I7 R4 r: }+ Hpedal on almost all of its new vehicles and a majority of its! Y; e# q4 k# E0 N
vehicles already on the road.
2 G7 l5 }3 _& p* ^$ ~) sMeanwhile, Toyota president Akio Toyoda, who will testify9 C6 e# J0 o" f3 `% E8 _# }: [+ |( r
before a separate panel on Wednesday, said he took "full: E: v; h4 B2 U1 ~
responsibility" for the uncertainty felt by Toyota owners and/ z/ M. r: {# {: X
offered his condolences to a San Diego, Calif., family who were) c% t4 z+ \. j) @* q
killed in late August, reigniting interest in the problems.9 B; Z& M+ ]( {; L; ~
"I will do everything in my power to ensure that such a
6 c" b$ G& _, Y8 ?5 }tragedy never happens again," Toyoda said in prepared testimony
: e) _8 i8 P" l$ Nfor Wednesday's hearing to the House Government Oversight) d( \$ |# N% C. B6 i
Committee. "My name is on every car. You have my personal
3 j6 Q1 O# ^/ P, R) Fcommitment that Toyota will work vigorously and unceasingly to
- q' C; j( f) O( I8 G" O& A9 Urestore the trust of our customers.") C4 b, o4 x% K
Lawmakers heard a brief, but riveting, deion from8 Y3 k# ~9 L' [' |
Smith, the Tennessee woman whose Toyota-made Lexus suddenly- D8 \+ K2 e3 t& ]& w& }2 e
zoomed to 100 miles per hour as she tried to get it to stop --9 z1 ?4 |3 ^6 d' F0 d$ y
shifting to neutral, trying to throw the car into reverse and/ O% Y9 B8 m* h! e' ]
hitting the emergency brake. Finally, her car slowed enough- F% U2 p2 G' @# B( N
that she was able to pull it off the road onto the median and) S* C0 l& M `( J4 T
turn off the engine.( H# l4 T2 X3 o$ `+ |
Fighting back tears, she described her nightmare ride of
, Y' n" N# o5 |5 [/ G, kOctober 2006, calling it "a near death experience."
3 e, f. x" W. P* f6 K. n6 _2 I% I- ~"After six miles, God intervened" and slowed the car, she# n* Q) E2 A1 J) U$ {3 {" b% j
said. She added that it took a long time for Toyota to respond
4 W1 h1 [. E! D( {' E6 }4 J; B, |to her complaints.
3 v/ N# p p. P% Z& s1 pIn an often contentious full day of testimony, lawmakers6 F0 p# ^6 C( j- Q1 S- o
returned again and again to the question of whether electronic
4 N; I% r8 J8 m% k1 j& Smalfunctions may have contributed to the speeding cars." I3 W' @( V& i& T
"We are confident that no problems exist with the electric. P( t5 v6 y( l3 O! K# N. t7 D) g0 \
throttle control system in our vehicles," Lentz said. He cited8 K, _5 i$ ^4 a2 T% m b
"fail-safe mechanisms" in the cars that were designed to shut
2 r2 T; p/ }! c( K* K5 H2 I8 Foff or reduce engine power "in the event of a system failure."- R" ?" i7 ~3 ]
Transportation Secretary Ray LaHood told the panel in
( W. p7 Z2 R+ y/ C* oprepared testimony that possible electronics problems were+ z0 O$ H! i4 |0 K5 x
being looked into by his agency. He said the company's recalls' p6 g6 S. q, _# c8 x
were important steps but "we don't maintain that they answer9 z; A9 v8 h6 u9 e' f: ^
every question."
5 J1 X8 @/ C6 n- z7 ]; o% U0 tToyota hired a consulting firm to analyze whether4 t3 B7 g7 k" K+ M: G9 p6 |6 G$ w
electronic problems could cause unintended acceleration. The
0 Z+ Q0 T7 |) g4 C* V6 H3 w& ^3 n+ o. Nfirm, Exponent Inc., found no link between the two. But' ?2 G1 G7 J' W0 A6 I
committee investigators said the testing studied only a small
2 J) P$ F: Q% h: @2 |" Unumber of vehicles
; Y, `7 l. k: u9 RTracking down an electrical problem can be far more
4 h5 ~" ^; B# v' K% _* F6 z8 xdifficult, expensive and time-consuming than finding a) i7 N6 W$ }4 t
mechanical problem. Electrical problems can have more than one
z9 V) A4 O7 a6 A+ O& J* U" Wsource, and they can come from inside or outside the car.0 X: T2 |, j+ @
Mechanical problems often leave clues such as physical damage,
( a' [% S. T9 Twhere electronic troubles can be hidden in software or leave no
. a5 A5 w ?) q- Jtrace at all." r0 h" G: k2 {9 @8 o Y5 j
House investigators who reviewed Toyota's customer call5 X5 w9 e) K2 F& B+ x6 B
database found that 70 percent of the complaints of sudden ]! k$ K& E0 f$ w/ b1 V
acceleration were for vehicles that are not subject to the: `( L3 b$ g' H3 V ?$ l* Y) f
recalls over floor mats or sticky pedals. K+ Y* W, T6 L+ j+ z2 D4 t# R) Y+ l1 r
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
/ u) g$ q# n* E+ ~said Toyota "misled the American public by saying that they and: T& T$ ~+ ]" p5 f/ w' x
other independent sources had thoroughly analyzed the! H' l- U- |: \7 T" }
electronics systems and eliminated electronics as a possible
+ ^- q7 g8 |! ]* m# Hcause of sudden unintended acceleration when, in fact, the only
* S, f5 F L* { M. q$ xsuch review was a flawed study conducted by a company retained
5 U& W" ~, f6 Q. cby Toyota's lawyers."
$ T: W4 c# Z- P% B! iLentz apologized anew for the company's slow handling of
9 {; E# g5 p1 F5 J' k& |problems. "We have not lived up to the high standards our
/ @+ ]5 e& J7 G2 S( N) rcustomers and the public have come to expect from Toyota," he
% l9 k( A* e+ i" tsaid.
9 T' v/ H! P" u- w- V"Put simply, it has taken us too long to come to grips with$ r+ t" z! p! X' t
a rare but serious set of safety issues, despite all of our0 q- P1 e. l# z
good faith efforts," said Lentz, president and chief operating2 x0 Q1 O6 `) m7 c+ @6 X
officer of Toyota Motor Sales USA. Inc.$ y& g/ s( S! j3 N2 h* b
Separately, among hundreds of Toyota dealers lobbying) o8 P( l0 s7 y
members of Congress Tuesday, there seemed to be widespread
0 {# B* J- F- l+ C8 t* d; Krancor toward a federal government they view as picking on the
/ [6 c2 [) ~, z4 Gautomaker, at least in part because of the government's
3 P& g1 d. `3 y f( d$ jinvestment of billions of dollars in General Motors and
1 Z" P n+ n( j; m0 i& L5 K# e4 O( ^Chrysler.
" ^1 F7 Y: Y3 a/ V4 F5 I"That's hard for me as a citizen to understand why my tax/ s' n1 Y- d' T5 \8 Y0 H( h
dollars are going in that direction," Paul Atkinson, a0 h r/ E2 p1 f
Houston-area Toyota dealer, said at a news conference that also* ~) [% N) O, ~1 d l" s3 y
served as a pep rally for the visiting dealers. "To compete
3 \' i. Y# i8 ?6 O: L- Wwith the government as an individual entrepreneur is pretty& j/ A2 q% [" ]; G2 [* T
tough."
, J- M3 X9 S3 i! R$ ?, W---
) x. Z* L. [, E: h8 MAssociated Press writers Alan Fram, Stephen Manning and Tom
& ?4 h! a# l7 ^3 I1 }3 ORaum in Washington and Tom Krisher in Detroit contributed to5 V6 j9 s5 l( N5 g0 r
this story.
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-0- Feb/23/2010 21:04 GMT |
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