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丰田承认换踏板不一定能全部解决加速问题5 K/ a& h5 U7 h% i' q: {; B
By LARRY MARGASAK and KEN THOMAS
* F6 y- e7 _4 T4 i TWashington (AP) -- The president of Toyota's U.S.
2 g& G7 x, T& _% g; c" h, @) l# \operations acknowledged to skeptical lawmakers on Tuesday that+ P$ `/ c$ C4 ^. C
the company's recalls of millions of its cars may "not totally"5 X+ S" e* }& v% l+ N) q7 {1 t
solve the problem of sudden and dangerous acceleration.
! T+ l0 p! s O/ n"We are vigilant and we continue to look for potential
: Y' j" d1 {0 @1 I0 L! ~$ f# xcauses," Toyota's James Lentz told a congressional panel.
4 K" V8 @/ M, {) ^" PHowever, he repeated his company's position that unexpected. _) y2 G$ y& T1 @7 |1 w& K% l8 Q
acceleration in some of the company's most popular cars and6 S e' N9 K% T0 S1 S! ^9 E
trucks was caused by one of two problems -- misplaced floor4 m- L/ e% t7 h5 }
mats and sticking accelerator pedals.
; @& @0 o- _" H! ZHe insisted electronic systems connected to the gas pedal6 n" h( [& N6 ?* q. W0 s6 l# ?
and fuel line did not contribute to the problem, drawing sharp
0 }3 S! v3 x! Z$ c4 Icriticism from lawmakers who said such a possibility should be8 P3 U, }9 |8 m, E( t$ l
further explored -- and from a tearful woman driver who could
+ W7 z, o! ]" cnot stop her runaway Lexus.2 U: a5 M8 d+ P. \
"Shame on you, Toyota," Rhonda Smith, of Sevierville,% x* J3 U* _7 P# i$ H
Tenn., said at a congressional hearing. Then she added a second& g6 i7 E% F7 t8 X: f/ ^* w- x) l1 L
"shame on you" directed at federal highway safety regulators.
5 Z0 S# k2 U4 `0 Q, ~Texas Republican Rep. Joe Barton cautioned his colleagues
, I5 B/ _! ?, i4 K5 Jearly in the hearing against conducting a "witch hunt" and said
9 A* y7 r7 C3 Z3 [" f"We don't want to just assume automatically that Toyota has
l9 N5 A6 J5 Z) ], Z* Mdone something wrong and has tried to cover it up." But midway
; A9 v: m0 k% }* o0 V. V1 mthrough Lentz's testimony, Barton said of Toyota's/ o" R2 E; y9 y
investigation of the problems: "In my opinion, it's a sham."
, ^( b2 c# O% G+ oLentz said the company had not completely ruled out an
5 m# g, K2 F5 P0 _( P( ~electronics malfunction and was still investigating causes of# v, b6 Y- C1 t) ^% e
the sudden acceleration. Still, "We have not found a6 T% f1 a( Q- j: p& d7 E( T
malfunction" in the electronics of any of the cars at issue, he
- ?7 G- F' t4 Q( csaid.
) I8 l$ F k# y, P5 l% |As to Smith's harrowing story, "I'm embarrassed for what
* y" s. l3 z/ h3 [4 T. r8 [happened," Lentz said. "I want her and her husband to feel safe
7 f+ [/ k* N3 }- F' c, Vabout driving our products," Lentz said./ R. B L( \6 c) Y# w
Three congressional panels are investigating Toyota's( y0 a6 V! u2 h) e9 k& B1 h
problems, which affect a huge number of Americans. Toyota has" C" L' _" u% j( d" b9 h" N
recalled some 8.5 million vehicles worldwide -- more than 6
! Y- s8 i" g: A4 v4 hmillion in the United States -- since last fall because of1 W7 F9 l% X" G5 ^+ f8 e
unintended acceleration problems in multiple models and braking: c% x$ _" V! y/ D
issues in the Prius hybrid. It is also investigating steering
% n& S1 C# w1 Rconcerns in Corollas. People with Toyotas have complained of
- }9 Q5 C/ {4 {9 f3 h2 r" v0 Htheir vehicles speeding out of control despite efforts to slow
S5 `& z& K/ g6 ndown, sometimes resulting in deadly crashes. The government has
$ g5 n0 @2 J0 @# y" S+ ireceived complaints of 34 deaths linked to sudden acceleration B3 b( A+ A3 u; A' L
of Toyota vehicles since 2000.
9 Y7 s; A0 i* ~9 e" YLentz, who choked up while discussing the death of his own
0 ?7 e5 V7 _: I0 v6 t% J0 hbrother more than 20 years ago in a car accident, said he
- Z( H% u! ?; O# Punderstood the pain.
I" }3 \5 r ~2 d) |( k"I know what those families go through," he said.
: I$ ~# v4 `8 A) I+ V' MLentz has said in the past that he was confident Toyota's
. ]9 B) a4 C/ ?fixes on the recalled vehicles would correct the problems.
/ t1 D9 g6 K7 G l' C0 U7 vBut when pressed by Energy and Commerce Committee Chairman
6 U1 E( X; R: w; P' SHenry Waxman, D-Calif., on whether the two recalls Toyota put% X. ?7 T8 |, D; v6 w# j
in place to deal with the issue would completely solve it,' e& S6 S+ X# K: {! Z2 {7 o9 b
Lentz replied: "Not totally."
2 z5 t* g& h0 v7 d( YStill, he said chances of unintended accelerations were
$ j1 A* q; o+ m. n) q5 ? Y"very, very slim" once the recall was complete. Lentz also said
0 S5 O9 M. }5 e6 Y7 A5 v! u gToyota was putting in new brakes that can override the gas. }% p- {$ b5 P- B1 q
pedal on almost all of its new vehicles and a majority of its
5 b' E+ y7 |. q" y- w; D$ svehicles already on the road.* N+ L9 C" V: L* x. }
Meanwhile, Toyota president Akio Toyoda, who will testify, m0 a. n# u0 i! T8 V3 w* n6 n
before a separate panel on Wednesday, said he took "full7 Z% }7 @- v( S$ M
responsibility" for the uncertainty felt by Toyota owners and
; ? K+ l' Q0 Z& \$ n: w5 Toffered his condolences to a San Diego, Calif., family who were
2 b8 f! ^* x2 v( q9 O+ zkilled in late August, reigniting interest in the problems.
" _4 s6 |9 N# K# B* o& |% o1 |"I will do everything in my power to ensure that such a! b3 W4 t+ L0 O/ X
tragedy never happens again," Toyoda said in prepared testimony
: x* q$ [6 o) ]( ^6 tfor Wednesday's hearing to the House Government Oversight
+ O0 `( C1 |, t* o8 |Committee. "My name is on every car. You have my personal, M7 f- L! t- q* {3 w7 O
commitment that Toyota will work vigorously and unceasingly to- `8 I" w9 \ L* J+ M
restore the trust of our customers."! t3 Q; q$ i7 Y* q4 f `
Lawmakers heard a brief, but riveting, deion from
' b/ f6 K. B9 L8 N) CSmith, the Tennessee woman whose Toyota-made Lexus suddenly
+ }& h- \, U4 T) R k. {) n, N# Mzoomed to 100 miles per hour as she tried to get it to stop --
1 o/ R! D4 y- q" cshifting to neutral, trying to throw the car into reverse and
3 Y+ D, K" w9 m4 j8 e7 @- Y0 Jhitting the emergency brake. Finally, her car slowed enough
9 y! E U, L7 k) r! j; ]& Nthat she was able to pull it off the road onto the median and
8 @% d. V3 h/ I$ B' ~' g J: jturn off the engine.
h' s" H7 e! |* OFighting back tears, she described her nightmare ride of
& E* m/ s" v& j( [" s0 z' uOctober 2006, calling it "a near death experience."$ F' t' p3 h W! S9 J! j0 A
"After six miles, God intervened" and slowed the car, she8 a+ V# i. H- f
said. She added that it took a long time for Toyota to respond& K/ Z& ~% W3 |6 i: x" ?, K2 Z
to her complaints.+ p! z/ M( Z9 ~' q# a/ r+ N- x
In an often contentious full day of testimony, lawmakers7 _6 W6 `- H/ O- a( r9 [) g
returned again and again to the question of whether electronic
2 l( ^8 W% D8 B0 P% Vmalfunctions may have contributed to the speeding cars.
' K* E0 j( m& @ }+ X5 Q"We are confident that no problems exist with the electric
- P3 [, ?+ J- V' w# t( dthrottle control system in our vehicles," Lentz said. He cited) }9 b% C2 |2 _$ u; W
"fail-safe mechanisms" in the cars that were designed to shut: l( {" ^2 @, o& t$ Q( Q
off or reduce engine power "in the event of a system failure."9 l- N R4 ~, e* C0 p
Transportation Secretary Ray LaHood told the panel in
2 V: t$ n. |8 @. o- P/ k. Sprepared testimony that possible electronics problems were M9 |; n6 `: R/ e
being looked into by his agency. He said the company's recalls
1 B' p: Q/ g0 w K" uwere important steps but "we don't maintain that they answer
" |/ Q& @2 J% revery question."
% a q0 D5 o# v g, S$ EToyota hired a consulting firm to analyze whether
1 E) N: |# F# S- W. Ielectronic problems could cause unintended acceleration. The7 J1 Q2 S$ |4 w% ?
firm, Exponent Inc., found no link between the two. But7 p. b: \& j1 o Q' C- l3 W. ^
committee investigators said the testing studied only a small
. R* L. v/ i7 M' u% ~) @number of vehicles! H. {3 p5 E2 X! z2 o( j- o
Tracking down an electrical problem can be far more" J9 m9 u0 n4 C! d% u& K( J; b
difficult, expensive and time-consuming than finding a7 X H1 s, c7 j
mechanical problem. Electrical problems can have more than one2 u/ q" l5 t: [% f, w1 R A8 `
source, and they can come from inside or outside the car.
6 B6 R$ w; V9 ?+ }* ZMechanical problems often leave clues such as physical damage,
: S2 H0 z0 ^: X- u% p9 @where electronic troubles can be hidden in software or leave no( R1 N$ ^1 y& C# I* |0 \
trace at all.. b' |. h4 C6 s! {
House investigators who reviewed Toyota's customer call1 u" \+ p) K* m
database found that 70 percent of the complaints of sudden% ]8 p/ s) Q7 t6 W6 {
acceleration were for vehicles that are not subject to the+ j7 p' q1 C) Y8 f: j- Z
recalls over floor mats or sticky pedals.
* v8 g+ s7 ?7 k3 L; T- G0 _. R8 SRep. Bart Stupak, D-Mich., chairman of the subcommittee,
& C! O( B+ A* i/ E+ jsaid Toyota "misled the American public by saying that they and
3 l% y y( q) \3 |7 kother independent sources had thoroughly analyzed the
- C4 m, G% R# }# f e: Eelectronics systems and eliminated electronics as a possible; c, S3 ~1 _2 e3 Y9 v T
cause of sudden unintended acceleration when, in fact, the only
! i* n6 N* ]/ t4 A4 e n4 ^4 ]) @- J7 n2 Tsuch review was a flawed study conducted by a company retained
; o4 Z8 u$ |9 j$ U0 lby Toyota's lawyers.". o% k2 `% l2 D* P
Lentz apologized anew for the company's slow handling of
9 j- m; I3 i. N8 v' Bproblems. "We have not lived up to the high standards our
, J2 ~* W' @1 B$ Tcustomers and the public have come to expect from Toyota," he
8 ^! N; m2 o: L: i k! ?said.
; N, ~. ]. M, T% H+ E9 n"Put simply, it has taken us too long to come to grips with
" Z* m( C" ]# u. M4 E. ~( {a rare but serious set of safety issues, despite all of our
) G6 O5 m. R' ~# P4 R. kgood faith efforts," said Lentz, president and chief operating3 h0 v5 @0 W% B& S9 B' _: [
officer of Toyota Motor Sales USA. Inc.0 u' O3 |" P; P6 T, @
Separately, among hundreds of Toyota dealers lobbying, @& {' u8 p" @8 t
members of Congress Tuesday, there seemed to be widespread3 M" i8 K& x% l6 T& x
rancor toward a federal government they view as picking on the
+ C& G4 } q0 `# F+ ?- O- Jautomaker, at least in part because of the government's
3 A, F$ i0 H8 u. V% oinvestment of billions of dollars in General Motors and
* ~4 f) g; M3 a3 w8 QChrysler.+ f+ z- x+ |3 `0 d" @4 z. e
"That's hard for me as a citizen to understand why my tax
1 I1 h- r. U0 C' Ndollars are going in that direction," Paul Atkinson, a1 c4 ~% G0 j7 u. V8 Y7 r+ P7 v
Houston-area Toyota dealer, said at a news conference that also
7 b/ o% E* n7 S% P) A; Qserved as a pep rally for the visiting dealers. "To compete: E- X( C( X* b7 `1 i2 {
with the government as an individual entrepreneur is pretty
6 E t9 P: B1 p+ btough."
8 A2 O0 \* D L. g6 z' N' W---, |8 z8 }/ b. @: y3 v3 n& L
Associated Press writers Alan Fram, Stephen Manning and Tom
8 [) _- h. P& P2 `Raum in Washington and Tom Krisher in Detroit contributed to
2 @2 z3 z( L: \: \8 Z t' e H x' othis story.9 R- Q( E7 k+ C) f
/ f7 Z& @ N7 ?$ v2 }
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