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丰田承认换踏板不一定能全部解决加速问题9 }$ e9 Y3 T4 D# L- p& @! Y5 k" J
By LARRY MARGASAK and KEN THOMAS
. R1 N2 a0 C2 N1 oWashington (AP) -- The president of Toyota's U.S.4 D s8 |* a, g& n3 R2 j8 z
operations acknowledged to skeptical lawmakers on Tuesday that" c# n$ L% U' O3 @9 t& N
the company's recalls of millions of its cars may "not totally"
9 X2 j' e4 N# csolve the problem of sudden and dangerous acceleration.
4 |8 s E9 k( u. O"We are vigilant and we continue to look for potential! m& U5 {* v- R+ q2 b
causes," Toyota's James Lentz told a congressional panel.5 Y% E- r8 J# D+ r8 o8 c
However, he repeated his company's position that unexpected
* R; o3 k9 c: T& P! Xacceleration in some of the company's most popular cars and
1 r3 [$ z+ K1 s. Ktrucks was caused by one of two problems -- misplaced floor0 ~' t: [5 h8 J2 q4 R
mats and sticking accelerator pedals.* N1 _5 Z9 Z" H$ n. @. E
He insisted electronic systems connected to the gas pedal
7 C. a) r+ D- o% w0 Aand fuel line did not contribute to the problem, drawing sharp
3 k' U% E( {2 m6 Wcriticism from lawmakers who said such a possibility should be
4 O# Z; z* y' s7 E! q, Jfurther explored -- and from a tearful woman driver who could
: Y- D# d6 m2 P6 G7 G0 o) dnot stop her runaway Lexus.
& {7 h% c" y0 D+ s"Shame on you, Toyota," Rhonda Smith, of Sevierville,) t9 N# T5 ~5 X! t9 F
Tenn., said at a congressional hearing. Then she added a second7 m" N' n3 C7 z
"shame on you" directed at federal highway safety regulators.: I) o6 q3 |+ b3 n$ l5 e
Texas Republican Rep. Joe Barton cautioned his colleagues
' o3 o; J9 T" i6 K, oearly in the hearing against conducting a "witch hunt" and said9 i" p! g: L9 L( k3 u% W
"We don't want to just assume automatically that Toyota has
$ t/ J) A, N6 Pdone something wrong and has tried to cover it up." But midway
. A: i! C" B5 Z2 u' l" M' pthrough Lentz's testimony, Barton said of Toyota's- p6 u0 p! [ Z. Y! I- C
investigation of the problems: "In my opinion, it's a sham."
9 F. j$ ~" r; ?6 q+ P$ t( }Lentz said the company had not completely ruled out an; x, k' l# I) L+ P
electronics malfunction and was still investigating causes of
& P- M$ F/ V& c: T( o* G+ Jthe sudden acceleration. Still, "We have not found a
# b( } J0 t8 M2 \0 C* ]1 ]malfunction" in the electronics of any of the cars at issue, he
% {& L/ Z9 N* j) C3 x: X, k9 Dsaid.0 ?' ^. v5 m1 ^3 [
As to Smith's harrowing story, "I'm embarrassed for what7 N) c7 |# n/ e8 I
happened," Lentz said. "I want her and her husband to feel safe1 H9 }, J) E8 x4 Z- p
about driving our products," Lentz said.
% r7 y& W" P4 jThree congressional panels are investigating Toyota's6 W7 T' Y& _, z" Q! B
problems, which affect a huge number of Americans. Toyota has
+ [% z: |- S! [7 d/ Hrecalled some 8.5 million vehicles worldwide -- more than 6* z4 B/ W# J8 ]; N5 h; e9 J
million in the United States -- since last fall because of
5 {; x p+ n3 ^% punintended acceleration problems in multiple models and braking
) I" J. m; Z3 J5 Y. gissues in the Prius hybrid. It is also investigating steering) m/ @( I; ^8 O. y3 a" m" d8 W S+ W
concerns in Corollas. People with Toyotas have complained of/ ^) @& {% E9 x: j' ^* q7 ~
their vehicles speeding out of control despite efforts to slow6 C) K5 F0 b) D7 D9 |. ?$ ^6 N
down, sometimes resulting in deadly crashes. The government has
9 a I, i# ~4 |received complaints of 34 deaths linked to sudden acceleration* q4 c* X2 O9 N$ F
of Toyota vehicles since 2000.
# z! Z) z6 s! f6 U% p4 ALentz, who choked up while discussing the death of his own6 _6 b1 o4 B( |9 l7 x
brother more than 20 years ago in a car accident, said he
/ v+ I0 {8 ^$ }$ wunderstood the pain.
+ u/ F2 d2 E+ v- Q( b/ ~( A"I know what those families go through," he said.
( @9 }& A @' ?' N: qLentz has said in the past that he was confident Toyota's+ D4 g6 d: C1 q9 \
fixes on the recalled vehicles would correct the problems.+ U, V# s. A) C F
But when pressed by Energy and Commerce Committee Chairman# \' b7 r& l& Y7 L3 b; s7 W
Henry Waxman, D-Calif., on whether the two recalls Toyota put
7 z8 U" W: h8 X0 a& a6 ^) N6 Gin place to deal with the issue would completely solve it,0 |' H+ K. L2 x( S
Lentz replied: "Not totally."" {' e) K6 S% v) G- ^0 Q
Still, he said chances of unintended accelerations were
3 k! K3 l6 g! }* B" C! W- ^+ W"very, very slim" once the recall was complete. Lentz also said
) a. i8 Z4 P: @5 z& HToyota was putting in new brakes that can override the gas$ J0 z) ~$ ~. {/ W
pedal on almost all of its new vehicles and a majority of its3 p$ ^8 }; f& a! u
vehicles already on the road.' x X d% `/ ~- M" h: c
Meanwhile, Toyota president Akio Toyoda, who will testify) f7 W+ b, g% S. Z4 C. w
before a separate panel on Wednesday, said he took "full2 Q8 j3 H: F/ O; e! G
responsibility" for the uncertainty felt by Toyota owners and0 M% u7 K, p, c6 a, c2 I; M/ {
offered his condolences to a San Diego, Calif., family who were
1 h$ S6 s" C' |- E3 j- Ikilled in late August, reigniting interest in the problems.9 S( q1 x8 f ^- l% H) X0 f8 N
"I will do everything in my power to ensure that such a8 S4 L" Z0 h- h5 M9 Z1 h9 |8 Q2 Q
tragedy never happens again," Toyoda said in prepared testimony
- r, x" I% d n! {2 A, a1 o/ Q! Wfor Wednesday's hearing to the House Government Oversight
$ a9 b1 S. G, B1 i7 ^- p7 y+ C8 Y# aCommittee. "My name is on every car. You have my personal
) Q- r1 v) ]/ j7 J! w& A% tcommitment that Toyota will work vigorously and unceasingly to
6 u0 O- @: }' l8 jrestore the trust of our customers.": x: x+ o5 u. q7 `6 m* b
Lawmakers heard a brief, but riveting, deion from9 n' p$ W3 Q( U9 q: N
Smith, the Tennessee woman whose Toyota-made Lexus suddenly, r/ U8 Y' W: Z% X8 F7 n4 J
zoomed to 100 miles per hour as she tried to get it to stop --
( q! V7 p/ U) O8 ushifting to neutral, trying to throw the car into reverse and
% {: @5 x7 c* y, s! ?! U, [hitting the emergency brake. Finally, her car slowed enough# M6 Z4 I9 O+ I) G5 f
that she was able to pull it off the road onto the median and
9 q, [% \9 l( bturn off the engine.7 b" G e) V1 Q/ |# B( s
Fighting back tears, she described her nightmare ride of
O6 l1 b' p4 i! C K8 g( A$ @5 NOctober 2006, calling it "a near death experience."
; d- Q; z" I! j: q4 p1 ~6 A: P"After six miles, God intervened" and slowed the car, she9 W/ C( s$ m5 Q" g1 ?* s: o: g f
said. She added that it took a long time for Toyota to respond6 j$ }& P0 j( A. {% S5 X* L5 O1 u( p
to her complaints.& x' c! \8 U' |$ f7 q/ I
In an often contentious full day of testimony, lawmakers/ M+ |, d7 m) b
returned again and again to the question of whether electronic% u" J( s2 c9 [% R/ `2 u
malfunctions may have contributed to the speeding cars.* o; r/ U K" ?/ R: w
"We are confident that no problems exist with the electric
( N+ t# `+ t: _6 Vthrottle control system in our vehicles," Lentz said. He cited
/ g1 B3 @6 E$ f( T! J4 E: L"fail-safe mechanisms" in the cars that were designed to shut
# r" z V2 n: P1 uoff or reduce engine power "in the event of a system failure."
% G& [3 ]+ N8 \, tTransportation Secretary Ray LaHood told the panel in8 F2 h6 L9 [ o1 p
prepared testimony that possible electronics problems were; a, f4 ~2 ?' ^+ H( _9 d; a3 E0 X
being looked into by his agency. He said the company's recalls
$ [. b( H" D1 O: h0 awere important steps but "we don't maintain that they answer: i* ~7 V9 s+ A4 E7 v0 r+ y5 ]; t: d- v
every question."
, g- p7 B/ [9 l$ S. nToyota hired a consulting firm to analyze whether
- J# N5 F: y+ H1 H$ e# Relectronic problems could cause unintended acceleration. The3 t/ F: f" X9 E+ Q3 y
firm, Exponent Inc., found no link between the two. But
1 z1 o; I& `3 ?, _0 z S! } {committee investigators said the testing studied only a small; }; \# u0 C0 F3 ?
number of vehicles
8 P! d9 r: c- M5 l8 mTracking down an electrical problem can be far more
! I- u$ M2 |6 E0 R+ ]1 Bdifficult, expensive and time-consuming than finding a. Q6 [' F7 b! p, V
mechanical problem. Electrical problems can have more than one" U) n. T3 T. o) e! s0 m. [1 `1 t
source, and they can come from inside or outside the car.$ Y6 O0 [$ T Z6 d1 I( R4 c2 E
Mechanical problems often leave clues such as physical damage,
: K& ]+ t |$ h8 Kwhere electronic troubles can be hidden in software or leave no' D9 f4 _& D: h
trace at all.! j4 b1 l5 U* f3 q
House investigators who reviewed Toyota's customer call$ j. b: b0 }1 t
database found that 70 percent of the complaints of sudden1 V; z! r0 ^- N) O) u8 V
acceleration were for vehicles that are not subject to the6 k9 X( U* Y/ E
recalls over floor mats or sticky pedals./ U. v& P. q3 x! h0 n. ]$ w
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,0 O x/ l0 h* ~
said Toyota "misled the American public by saying that they and. a$ n8 S4 V( [9 P- Y
other independent sources had thoroughly analyzed the" x" [/ |- _# ^
electronics systems and eliminated electronics as a possible
8 ?4 j2 O9 `( E4 t- f7 q; P; N9 vcause of sudden unintended acceleration when, in fact, the only
5 i( t, I0 L( N; V0 ?$ N2 \such review was a flawed study conducted by a company retained
$ r6 [7 G0 H% l! yby Toyota's lawyers."+ G+ }) {: B6 L- P6 s2 V
Lentz apologized anew for the company's slow handling of
+ H: Z% ?+ G z+ n/ \problems. "We have not lived up to the high standards our
. W9 j) N& W* E1 r+ P7 Dcustomers and the public have come to expect from Toyota," he
" }) ?2 `; j$ g2 K! y2 Ysaid.
( [3 a# C5 [% Q. p ` T7 P/ z, m: u"Put simply, it has taken us too long to come to grips with
! p) B( j6 p7 M& c8 e+ {# ua rare but serious set of safety issues, despite all of our& J) b6 Y* N- N: v
good faith efforts," said Lentz, president and chief operating
7 F1 h3 [3 B+ q+ L" p( ]! Dofficer of Toyota Motor Sales USA. Inc.& h7 U, } Y6 Y# A/ v6 e) P& L
Separately, among hundreds of Toyota dealers lobbying
) q' ~2 w6 B6 R8 m1 `. Mmembers of Congress Tuesday, there seemed to be widespread9 Y j6 u0 y+ j0 [
rancor toward a federal government they view as picking on the
+ j' @( b$ i+ _; lautomaker, at least in part because of the government's4 d3 ^2 q( G$ W; \# Z# u
investment of billions of dollars in General Motors and
+ n X- I$ C% A/ }" W- x) [Chrysler.
9 l4 t- s. P' y$ i5 S1 J' b5 Y; o"That's hard for me as a citizen to understand why my tax% d/ k, M' r3 U1 D9 M" ?2 P c
dollars are going in that direction," Paul Atkinson, a
, Z7 J, U( D- S5 Q- MHouston-area Toyota dealer, said at a news conference that also F6 V o' ], Y2 {/ m
served as a pep rally for the visiting dealers. "To compete
8 l9 j* K D+ Y+ L7 t- P0 A' Gwith the government as an individual entrepreneur is pretty
$ ~* ?- b3 p( O/ Vtough."
# ^+ n9 S0 L- s: @2 [---
! @8 G0 N/ I- K+ m h, B6 m+ ZAssociated Press writers Alan Fram, Stephen Manning and Tom
5 J9 t; J7 d0 s% \Raum in Washington and Tom Krisher in Detroit contributed to* G" V `( A- j! ?" m! C: ]
this story./ ~# |" v$ o# V+ C1 ~6 L v
! Q8 e, ^4 s. r-0- Feb/23/2010 21:04 GMT |
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