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丰田承认换踏板不一定能全部解决加速问题" Y& A" q: U3 o4 `5 A
By LARRY MARGASAK and KEN THOMAS$ d* i$ _% P( l' [& i: D; @' V
Washington (AP) -- The president of Toyota's U.S./ @! F+ R A0 `4 r: k9 Z3 s* ^
operations acknowledged to skeptical lawmakers on Tuesday that* y3 f( b6 N0 n
the company's recalls of millions of its cars may "not totally"" s! l5 x) q. ~$ `# A' S2 [
solve the problem of sudden and dangerous acceleration.% z; v) O4 e4 C7 Q4 O+ @1 L2 T
"We are vigilant and we continue to look for potential
% l2 k8 g# j9 Rcauses," Toyota's James Lentz told a congressional panel.! w g; ?0 K* X% f
However, he repeated his company's position that unexpected1 k" S' A: s$ \, d% G# h; r
acceleration in some of the company's most popular cars and
* \! [3 @/ }. |$ ]* L% c4 ztrucks was caused by one of two problems -- misplaced floor1 a( ]8 L Z: e: G( `
mats and sticking accelerator pedals.( w3 |( u1 U6 o9 s' e1 {+ Y- C
He insisted electronic systems connected to the gas pedal
/ O6 y+ k9 @& | M# g3 n4 sand fuel line did not contribute to the problem, drawing sharp
4 e4 `: E$ d) r/ v! icriticism from lawmakers who said such a possibility should be
* F; |' v0 P, k7 zfurther explored -- and from a tearful woman driver who could
& @8 m# b4 s# U! q. g; X7 _2 Qnot stop her runaway Lexus.
2 q a6 x$ x5 i( P5 k"Shame on you, Toyota," Rhonda Smith, of Sevierville,
. V( E6 L" y! ]Tenn., said at a congressional hearing. Then she added a second0 m2 w% |& l) Q
"shame on you" directed at federal highway safety regulators.
3 ^; Y" V, F( z1 W& ^) n% hTexas Republican Rep. Joe Barton cautioned his colleagues3 m8 E3 g" P$ t4 d
early in the hearing against conducting a "witch hunt" and said$ `" N6 Z% s$ `9 C! {) x
"We don't want to just assume automatically that Toyota has2 @* V" q" u3 x8 V& r; X* A+ B
done something wrong and has tried to cover it up." But midway& }* G; g: t0 K
through Lentz's testimony, Barton said of Toyota's
: U+ |6 d5 @# Z" I6 E& yinvestigation of the problems: "In my opinion, it's a sham."
& i5 M- q$ ]- Z3 G7 P0 t6 _3 QLentz said the company had not completely ruled out an7 C/ R! B* }8 i9 T+ P" I
electronics malfunction and was still investigating causes of
: T& O2 G6 t5 l' i& L9 q9 Dthe sudden acceleration. Still, "We have not found a7 w' w/ J. t2 Z- O1 S4 }" Q
malfunction" in the electronics of any of the cars at issue, he" X( r& q; z; ~" ~
said.! `, y X! X. H& V! f5 [3 O
As to Smith's harrowing story, "I'm embarrassed for what
3 `' M4 c) y1 u lhappened," Lentz said. "I want her and her husband to feel safe
3 y, c9 {. k6 ~7 N1 h9 q% [# kabout driving our products," Lentz said.
5 }# B2 m- M3 ?$ D4 M5 @- [Three congressional panels are investigating Toyota's* F2 l" Y! C% V
problems, which affect a huge number of Americans. Toyota has# M3 \4 p8 l0 G: w2 N6 F* f
recalled some 8.5 million vehicles worldwide -- more than 6( j) N( G; Y$ Q6 ?1 U: D( W( M
million in the United States -- since last fall because of, u5 z e" I, F
unintended acceleration problems in multiple models and braking
3 F* v0 _4 N" [! N A, m' rissues in the Prius hybrid. It is also investigating steering4 K( W- }' d) [/ B! u, U$ J$ I
concerns in Corollas. People with Toyotas have complained of' ?+ u7 j& e4 M( o0 Z! a+ ?3 x
their vehicles speeding out of control despite efforts to slow
1 n) i- F. Z) B' m) q4 n( Wdown, sometimes resulting in deadly crashes. The government has
9 E! Y1 W4 f( B7 V9 z* freceived complaints of 34 deaths linked to sudden acceleration+ V1 h0 d) f4 g V
of Toyota vehicles since 2000.
' b% j" X+ ?8 a- V3 g' I9 ]0 uLentz, who choked up while discussing the death of his own3 R* L( M5 j/ Y4 r$ M4 Q
brother more than 20 years ago in a car accident, said he. f: }4 D. I. D% V' L a" R
understood the pain.: Z1 j( q9 x! t' y5 q* g
"I know what those families go through," he said.
8 l9 [& f$ A$ |/ OLentz has said in the past that he was confident Toyota's
# y6 ]) a: M1 D" y- z3 dfixes on the recalled vehicles would correct the problems.$ t9 m2 b2 X3 [" c8 n4 f$ K
But when pressed by Energy and Commerce Committee Chairman
$ ^: J+ H& B2 i7 ]; M" }Henry Waxman, D-Calif., on whether the two recalls Toyota put$ d( S3 R. q- |: j7 G* j$ s
in place to deal with the issue would completely solve it,
/ Q$ @! I; n* k' L4 T* vLentz replied: "Not totally."
( U% A8 i- B+ hStill, he said chances of unintended accelerations were- u a0 \+ a* {* `0 V. c
"very, very slim" once the recall was complete. Lentz also said
- r# w1 p2 [+ v" z; M( xToyota was putting in new brakes that can override the gas
/ v6 `9 V& y, ^) r# L tpedal on almost all of its new vehicles and a majority of its2 I- L6 m- }, Q) J6 W
vehicles already on the road.
$ f; K+ i9 M- AMeanwhile, Toyota president Akio Toyoda, who will testify$ C9 a4 N% z/ @
before a separate panel on Wednesday, said he took "full
4 I2 a6 ]9 A, a7 C* A( K6 T& yresponsibility" for the uncertainty felt by Toyota owners and
$ @! p& `8 _+ Q# @+ ^# m+ r" Voffered his condolences to a San Diego, Calif., family who were5 i8 Y: Z. n% y
killed in late August, reigniting interest in the problems.
% |2 Z- R; j) a$ q% r5 n& s* X( `* a8 \"I will do everything in my power to ensure that such a
) c9 e6 |. R& J5 C/ t3 i* htragedy never happens again," Toyoda said in prepared testimony
2 \1 l \2 a5 Y! Tfor Wednesday's hearing to the House Government Oversight
( t6 B0 k- x; O* }% G/ l2 A. PCommittee. "My name is on every car. You have my personal9 d- f; W1 w& |2 T7 V* k7 L' R
commitment that Toyota will work vigorously and unceasingly to/ d/ p; T7 W9 c }4 }0 S* A3 `* E
restore the trust of our customers."! {5 R8 ]2 F, ~5 d k" V0 r
Lawmakers heard a brief, but riveting, deion from$ d' Q5 ^) I+ c! p, i
Smith, the Tennessee woman whose Toyota-made Lexus suddenly; m% K8 {8 g- q$ _, v/ D$ n
zoomed to 100 miles per hour as she tried to get it to stop --
. |+ M' O7 G, i5 F! Zshifting to neutral, trying to throw the car into reverse and w% f4 b9 H( ^) `0 q
hitting the emergency brake. Finally, her car slowed enough
8 X0 v7 y+ x9 j% Z; k, rthat she was able to pull it off the road onto the median and: U- D" K! b/ {+ r
turn off the engine.
# t, Q0 U. p+ D+ k' H f9 D! i9 I; |Fighting back tears, she described her nightmare ride of
$ E4 e/ c0 C2 F+ @. vOctober 2006, calling it "a near death experience."3 L3 t1 h% M' K2 o$ J
"After six miles, God intervened" and slowed the car, she
( |' W. H0 J' k) }1 R8 T: qsaid. She added that it took a long time for Toyota to respond; l% |1 |0 v" p5 l& i
to her complaints.# R/ n: ~' ?1 h/ V4 n: _& M
In an often contentious full day of testimony, lawmakers
2 C0 ^% e. ?; L) L! T5 Oreturned again and again to the question of whether electronic* i8 k. Y0 b( E9 u4 W0 A
malfunctions may have contributed to the speeding cars." g8 b C* h) Q. s h
"We are confident that no problems exist with the electric! ~% _/ ~( P6 ]
throttle control system in our vehicles," Lentz said. He cited
- A/ F, z% R- _! x" H5 a D"fail-safe mechanisms" in the cars that were designed to shut. H. s$ k, u; N! x; A
off or reduce engine power "in the event of a system failure."
/ ^! s3 o- A8 @2 x$ K' TTransportation Secretary Ray LaHood told the panel in5 P: u4 S% G) K
prepared testimony that possible electronics problems were
* c5 W' J( y) c5 N abeing looked into by his agency. He said the company's recalls
# p4 K3 y4 E+ `9 a. Owere important steps but "we don't maintain that they answer
2 n: `- T7 s* t% @% U) levery question."
! @$ z2 t# D/ O& a! f- G+ }Toyota hired a consulting firm to analyze whether$ n- U1 F' K. p+ h' I
electronic problems could cause unintended acceleration. The
8 a8 g- ?$ \7 \6 X4 d1 Z7 Sfirm, Exponent Inc., found no link between the two. But
5 I; P4 W% J" j2 M+ zcommittee investigators said the testing studied only a small
0 Y: S. C$ v( k* M4 a9 Cnumber of vehicles
! r# z* M, [' FTracking down an electrical problem can be far more
- Y$ {, X: K# zdifficult, expensive and time-consuming than finding a& \/ g& ?1 h! p6 P) w$ _
mechanical problem. Electrical problems can have more than one$ b/ `' I, a; ]" f& q- m
source, and they can come from inside or outside the car.3 A9 i' i& x i& o K* \! u
Mechanical problems often leave clues such as physical damage,
, d. m; l4 Z: @where electronic troubles can be hidden in software or leave no
- D) b: W# _& ~7 d7 _. l+ E: R% Vtrace at all. V" m: K- Z" T
House investigators who reviewed Toyota's customer call- E* H& n5 {" V; Q
database found that 70 percent of the complaints of sudden
8 ^+ _' J5 z: Y6 n j+ Lacceleration were for vehicles that are not subject to the: l% z9 ^ y7 S. X
recalls over floor mats or sticky pedals.
, P" s% c1 ]7 Y y: E& T0 e4 hRep. Bart Stupak, D-Mich., chairman of the subcommittee,
, V. g. y" h. a5 }" A+ R, fsaid Toyota "misled the American public by saying that they and% k& m$ V& t% o V$ ?! [- h7 A
other independent sources had thoroughly analyzed the
! D3 Z" h. y( z' C) ^! m" zelectronics systems and eliminated electronics as a possible
6 t, S0 o3 b3 k. W! E) B/ mcause of sudden unintended acceleration when, in fact, the only
- s' u8 G- C8 @: x' n7 s- Z# Z4 Lsuch review was a flawed study conducted by a company retained2 s8 v6 Y) t5 C- M* H- ^! ~2 F
by Toyota's lawyers."3 Z& f! r4 u5 c" t# X1 [- q
Lentz apologized anew for the company's slow handling of, j* B5 c$ c2 M s6 H$ g/ t
problems. "We have not lived up to the high standards our2 M# o C; l# O. j. a8 F. M! O$ p0 K
customers and the public have come to expect from Toyota," he
; c6 i$ M8 y }7 M* _said.
. R7 C: R8 L. ?5 \"Put simply, it has taken us too long to come to grips with; T v1 v: o3 Y7 F9 c0 [
a rare but serious set of safety issues, despite all of our* k& N: v/ Q: V9 k
good faith efforts," said Lentz, president and chief operating
& T% U) z$ R! P* iofficer of Toyota Motor Sales USA. Inc.
( X* d% @3 a- nSeparately, among hundreds of Toyota dealers lobbying
8 f2 o" F( u& X: |/ q7 Umembers of Congress Tuesday, there seemed to be widespread) v( O, g, w% O; z
rancor toward a federal government they view as picking on the; E, A0 }0 D. s2 O" _
automaker, at least in part because of the government's
! I8 ^$ r* S' ], p. |9 V1 Tinvestment of billions of dollars in General Motors and" R, I& g, j* ^0 W
Chrysler.
5 b8 s" V v2 L- x" u. Y! C; B1 Y"That's hard for me as a citizen to understand why my tax
! u" d6 f: D9 Q1 V, v! idollars are going in that direction," Paul Atkinson, a
8 x. }# P2 N/ `) I3 T& QHouston-area Toyota dealer, said at a news conference that also/ O: n1 g) T5 m6 i8 `8 }% [$ c+ D
served as a pep rally for the visiting dealers. "To compete! Q# z, A! B! R- H: L/ C
with the government as an individual entrepreneur is pretty0 K0 X: U9 ?! C$ o* Y; w
tough."0 n( d6 Y" [# }8 U+ I1 J
---
4 ?1 @0 w/ S* m1 |1 a, c$ ^" oAssociated Press writers Alan Fram, Stephen Manning and Tom
j% d; e. @( H, ?$ R5 e! d5 f. b2 uRaum in Washington and Tom Krisher in Detroit contributed to
) D0 M. W6 ~2 o+ b2 j1 o& d" \5 Pthis story., o/ e& O. g4 e+ o! e) ~& k
* L1 F: Z. u9 c4 E4 t& y/ _9 |/ v-0- Feb/23/2010 21:04 GMT |
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