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丰田承认换踏板不一定能全部解决加速问题; i7 [% W. D' J8 z& Y
By LARRY MARGASAK and KEN THOMAS
) [& D Q Z2 c5 X ^9 \Washington (AP) -- The president of Toyota's U.S.
0 @, M; h) F( S" D0 Hoperations acknowledged to skeptical lawmakers on Tuesday that
1 H& p4 v) j" ^( Z4 _8 p/ U+ |the company's recalls of millions of its cars may "not totally": o3 J+ _/ W& R% K! ~" J$ b
solve the problem of sudden and dangerous acceleration.% s. E! o, R e* j* h
"We are vigilant and we continue to look for potential
* P t7 K Y( W" o# C- Ycauses," Toyota's James Lentz told a congressional panel.
- _& b: m) r+ R# }" M, O9 X5 Y6 nHowever, he repeated his company's position that unexpected+ f4 @4 w3 p& y, y4 y- s7 h, B
acceleration in some of the company's most popular cars and R9 V" a, S* X; ]& R' m
trucks was caused by one of two problems -- misplaced floor
( l. j! R" p$ a4 X$ O0 F" G# `mats and sticking accelerator pedals.9 @- ]5 a$ t6 ~5 G5 W
He insisted electronic systems connected to the gas pedal
. Y" M! T2 C, ?/ Dand fuel line did not contribute to the problem, drawing sharp
8 x9 h6 J1 f( O: n: `: ^criticism from lawmakers who said such a possibility should be( d9 N2 j( W- Z: J3 ?- \
further explored -- and from a tearful woman driver who could
7 C3 s3 K6 A" | l, F" Y/ y7 @not stop her runaway Lexus.
+ q D6 a( O% s) N% l! o"Shame on you, Toyota," Rhonda Smith, of Sevierville,
2 s) ^. f t! x( M" M/ o7 zTenn., said at a congressional hearing. Then she added a second8 O4 d0 ~% W5 M ^: V+ e9 s* ?& L
"shame on you" directed at federal highway safety regulators.
) f; J" b+ r+ f4 l3 iTexas Republican Rep. Joe Barton cautioned his colleagues% J8 @ q+ ]( ]* T8 }
early in the hearing against conducting a "witch hunt" and said
5 E5 I3 x8 u f- h"We don't want to just assume automatically that Toyota has
: M" H. E9 `1 I7 B/ Mdone something wrong and has tried to cover it up." But midway) h( F" n& T, B$ J: \6 ?6 N* n
through Lentz's testimony, Barton said of Toyota's
2 t$ G" {5 v) R: Binvestigation of the problems: "In my opinion, it's a sham."
: n+ P& W g7 x# U( OLentz said the company had not completely ruled out an
$ J3 R8 V0 q) I9 D9 ?1 a- J0 T( Yelectronics malfunction and was still investigating causes of4 h; b q& w2 d) J1 @: l6 q$ ~8 X. M6 ~
the sudden acceleration. Still, "We have not found a. A4 l9 A; ?9 K$ R6 z7 M# H
malfunction" in the electronics of any of the cars at issue, he/ a9 `" ~( h, ?% c
said.
1 s. d. | Z# G5 y6 `# FAs to Smith's harrowing story, "I'm embarrassed for what
+ E4 u2 s( O, I z3 G) khappened," Lentz said. "I want her and her husband to feel safe
9 p2 R5 b# ]; ?" b; J0 b1 Vabout driving our products," Lentz said.
" b" v( ]. D; r/ s5 RThree congressional panels are investigating Toyota's
9 \- C' R, c" R& Y7 bproblems, which affect a huge number of Americans. Toyota has$ o( g% f3 w) ]9 o1 W# b/ g( D
recalled some 8.5 million vehicles worldwide -- more than 6+ K) v6 F' a7 _; a
million in the United States -- since last fall because of2 i& P5 E X" }0 S0 K" f# q9 o
unintended acceleration problems in multiple models and braking
! u0 D1 s! c' @ Q( p7 A" Bissues in the Prius hybrid. It is also investigating steering
+ N& r4 _) k3 T4 h* s& Mconcerns in Corollas. People with Toyotas have complained of
3 C$ b+ n! `9 v- [their vehicles speeding out of control despite efforts to slow
7 X8 f5 O% J8 w. a3 i* p7 k6 }5 ?down, sometimes resulting in deadly crashes. The government has5 _ c$ ?" X8 o% Q+ V/ i) m/ H
received complaints of 34 deaths linked to sudden acceleration0 }* |! v7 h$ e7 h& {/ q$ B
of Toyota vehicles since 2000.
' e- C9 E3 D9 ^/ O& DLentz, who choked up while discussing the death of his own; I& F6 U- d& y. H2 H: H
brother more than 20 years ago in a car accident, said he
3 X: {# h$ Q" T/ c b6 m7 Nunderstood the pain.3 p( n* e0 O* W8 v0 x. R) v
"I know what those families go through," he said.
/ k9 N8 y$ F2 W0 ]3 PLentz has said in the past that he was confident Toyota's
; ?1 m% Q) F" ^- ]fixes on the recalled vehicles would correct the problems.3 o# A6 Q2 y4 D4 d: H8 ]
But when pressed by Energy and Commerce Committee Chairman0 t- [+ `+ \# M- {8 u6 A& D' o9 m
Henry Waxman, D-Calif., on whether the two recalls Toyota put
' Z" T6 O S+ \/ d2 ?. sin place to deal with the issue would completely solve it,+ E. a, T# o; M
Lentz replied: "Not totally."" h, X& v) }0 Y
Still, he said chances of unintended accelerations were
2 [. T" q( r. f- c! |"very, very slim" once the recall was complete. Lentz also said
) D8 W0 B" t0 K: U1 q/ I; _Toyota was putting in new brakes that can override the gas
' `- @0 }' F7 D1 }1 R epedal on almost all of its new vehicles and a majority of its
& |( B% l$ u+ ? W9 k! t' Gvehicles already on the road.( |( L* H. a- E7 t4 h. L |& q) F
Meanwhile, Toyota president Akio Toyoda, who will testify3 i X& R4 e! ~
before a separate panel on Wednesday, said he took "full
% G6 W; j( K2 w. v4 {/ {responsibility" for the uncertainty felt by Toyota owners and
# u( L6 K# b- goffered his condolences to a San Diego, Calif., family who were
* A( k: j+ x# l3 E3 Fkilled in late August, reigniting interest in the problems.- a) z) T% i9 \7 V) R& N' V) R$ L
"I will do everything in my power to ensure that such a( s( j3 \0 n6 X
tragedy never happens again," Toyoda said in prepared testimony0 Z1 n, U# T8 z
for Wednesday's hearing to the House Government Oversight
% g( h- G% R% h0 v7 Y' nCommittee. "My name is on every car. You have my personal
& ]7 m! l- l7 S7 L$ Ocommitment that Toyota will work vigorously and unceasingly to
: j5 \; y/ Q' k, r/ Rrestore the trust of our customers."5 T ]: T! x. N8 Y6 H3 D3 M
Lawmakers heard a brief, but riveting, deion from
& P) O2 A! U, W2 Y mSmith, the Tennessee woman whose Toyota-made Lexus suddenly# S, {, N! }. l: W" H/ k
zoomed to 100 miles per hour as she tried to get it to stop --
4 }0 a) l. I- t" x; u2 K& x2 wshifting to neutral, trying to throw the car into reverse and% ?, y3 l- J, w' q
hitting the emergency brake. Finally, her car slowed enough- c0 \9 A" [, J4 k9 g% h
that she was able to pull it off the road onto the median and) \# D& N0 |! X4 T% m
turn off the engine.6 c' a/ R f( |5 E7 h( ?5 {* W
Fighting back tears, she described her nightmare ride of0 Q2 ~0 s; F3 P8 R, J1 A
October 2006, calling it "a near death experience."
+ M: G, ~' T* ]3 a, S6 P1 u ]. u"After six miles, God intervened" and slowed the car, she
0 L* a2 M% V5 {; Wsaid. She added that it took a long time for Toyota to respond; g$ Y) F4 x& u# K
to her complaints.1 d* j, x6 U1 H
In an often contentious full day of testimony, lawmakers V; ^# }; U7 b6 S2 l: P5 _
returned again and again to the question of whether electronic/ Q+ K+ r# l8 ~: p
malfunctions may have contributed to the speeding cars.7 F3 v1 K. A3 G/ T5 W5 p/ d
"We are confident that no problems exist with the electric6 q& M$ N/ Z t4 _8 W, N6 N6 p
throttle control system in our vehicles," Lentz said. He cited" N; {1 @ p' B' e
"fail-safe mechanisms" in the cars that were designed to shut3 g$ q* C9 A, Z7 |9 H1 U4 E
off or reduce engine power "in the event of a system failure."
* D$ t; E9 o/ B$ C0 z/ f/ RTransportation Secretary Ray LaHood told the panel in9 [5 D3 H4 R* r
prepared testimony that possible electronics problems were+ A: N1 v4 f) o7 i$ a" F
being looked into by his agency. He said the company's recalls* D; m, _) n5 m4 C% W
were important steps but "we don't maintain that they answer7 K8 d4 P: X5 y! H# m5 b" h
every question."9 _3 d: Q( I3 a# t( Z! _
Toyota hired a consulting firm to analyze whether
6 P5 m' t3 O( D1 j% r# Q5 eelectronic problems could cause unintended acceleration. The9 G" f$ j* N, b
firm, Exponent Inc., found no link between the two. But9 M, `/ d5 o) v, M7 M
committee investigators said the testing studied only a small
& i. b$ r- H$ ^% nnumber of vehicles
( N! F- w" i6 D" WTracking down an electrical problem can be far more
4 T" H- ?6 A9 kdifficult, expensive and time-consuming than finding a
* J5 _7 A' A% g. R6 U/ S) Umechanical problem. Electrical problems can have more than one) I7 e, A' l! ^9 Z
source, and they can come from inside or outside the car.& }( X% f( G1 G( @
Mechanical problems often leave clues such as physical damage,
2 y$ S4 i9 s8 o0 lwhere electronic troubles can be hidden in software or leave no
. q! [" T3 {/ B9 {% V! C \7 htrace at all.
) V" K `: P K q F/ n8 S/ _House investigators who reviewed Toyota's customer call* Z A; f% V% ?; V8 _
database found that 70 percent of the complaints of sudden- j( U% l! \ Y, t+ @/ \4 Y
acceleration were for vehicles that are not subject to the
; q8 S! {. \1 f/ @/ qrecalls over floor mats or sticky pedals.2 V$ S% Y; }8 v& {$ N
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
3 p' }8 y0 l% }2 C! e1 D4 ~said Toyota "misled the American public by saying that they and
9 ^; Y- @8 H) W) K- S) m5 d* y( Jother independent sources had thoroughly analyzed the4 R5 r/ H0 }$ f% R1 {
electronics systems and eliminated electronics as a possible) i4 u1 W! u$ c0 ^; M
cause of sudden unintended acceleration when, in fact, the only# Y7 l, f9 Z0 |. e, q
such review was a flawed study conducted by a company retained8 K( I7 T6 ?/ s# d. n3 Y- u* ^
by Toyota's lawyers.". [! i. V8 w7 ~0 U, Z+ U
Lentz apologized anew for the company's slow handling of
7 z% B- A2 G) S6 D6 Xproblems. "We have not lived up to the high standards our& J/ o# y0 n0 a3 q5 a3 i
customers and the public have come to expect from Toyota," he8 l' |1 P L& L$ Y
said.2 }/ r, E$ F8 C" G9 g2 O
"Put simply, it has taken us too long to come to grips with
. R: f, k" b( B2 L& @! V8 Za rare but serious set of safety issues, despite all of our: U0 ~! H/ I! W
good faith efforts," said Lentz, president and chief operating( A6 G5 B% t G% j; Z
officer of Toyota Motor Sales USA. Inc.
7 m2 P" ^ l$ g# } V- VSeparately, among hundreds of Toyota dealers lobbying
7 w6 @0 s6 ~, H# Hmembers of Congress Tuesday, there seemed to be widespread. J2 ?' `/ k$ K9 m5 G: L0 j
rancor toward a federal government they view as picking on the
# ~5 k6 E1 @- C! iautomaker, at least in part because of the government's
3 u8 Q1 `# F+ A, H( V; }investment of billions of dollars in General Motors and
3 c( j4 t- R- nChrysler.
4 ~- Z; E3 O5 w! J% \"That's hard for me as a citizen to understand why my tax) L' o7 _/ t% u0 N
dollars are going in that direction," Paul Atkinson, a
1 \, [. D6 i8 I/ Z& T- A/ v aHouston-area Toyota dealer, said at a news conference that also
8 Q( b/ K* x/ Y" ?9 Xserved as a pep rally for the visiting dealers. "To compete* v- O" l1 c6 \# f
with the government as an individual entrepreneur is pretty" O. G5 s5 x8 c1 W& m+ u
tough." q9 b) Q" t7 a+ O0 z
---
9 x/ B& {4 Q& v; t! uAssociated Press writers Alan Fram, Stephen Manning and Tom/ O0 g% E% V7 A" m- {
Raum in Washington and Tom Krisher in Detroit contributed to
# s7 c0 Y) O0 p ?this story.$ b, D# N4 i9 |9 i" }
& i8 c* K( u5 o/ I-0- Feb/23/2010 21:04 GMT |
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