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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
- M! Z$ Y/ v3 n* ~ |- o+ uBy LARRY MARGASAK and KEN THOMAS! w! \8 g5 r8 X/ I) K) Z
Washington (AP) -- The president of Toyota's U.S.
7 w0 Q& o) g) q: v9 y, G' E& Zoperations acknowledged to skeptical lawmakers on Tuesday that- ~- E% d* P: N
the company's recalls of millions of its cars may "not totally"
\$ x( w% e( G. G$ c" i/ z* msolve the problem of sudden and dangerous acceleration.
& P: `5 J8 N9 s! |" n7 t. g"We are vigilant and we continue to look for potential
' D# Q' t# D! P& o% ]0 _6 c+ S) tcauses," Toyota's James Lentz told a congressional panel.1 B! l% j, ] d& u
However, he repeated his company's position that unexpected# Y' M& L% q) s1 H6 }4 v3 Y
acceleration in some of the company's most popular cars and
" `8 I' [. M( \, U& R4 wtrucks was caused by one of two problems -- misplaced floor1 w* Z# _2 p K2 B6 t& V" R" \
mats and sticking accelerator pedals.1 v _5 K3 d$ G2 ^4 W, P) ^( h
He insisted electronic systems connected to the gas pedal+ F! ^( l8 w! @
and fuel line did not contribute to the problem, drawing sharp" R9 |3 k2 ~6 U u5 S
criticism from lawmakers who said such a possibility should be
4 `5 V6 R/ ~2 }6 Ifurther explored -- and from a tearful woman driver who could
\. A8 |6 O) y6 ]# lnot stop her runaway Lexus./ P; `! g/ V1 v. s- B7 l
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
: L+ W- N' ]% {2 iTenn., said at a congressional hearing. Then she added a second
, r2 ^; I5 X9 K) V"shame on you" directed at federal highway safety regulators.1 L2 d2 e8 I k" @. D
Texas Republican Rep. Joe Barton cautioned his colleagues0 r* l/ |$ i% M" F2 h
early in the hearing against conducting a "witch hunt" and said
) ~ ?4 Q2 d8 P$ p( F' s/ S( u"We don't want to just assume automatically that Toyota has
5 g# g! Y2 w# X8 t7 M) pdone something wrong and has tried to cover it up." But midway
, B+ C6 C" ^ \/ dthrough Lentz's testimony, Barton said of Toyota's; {- ~% }& J8 T& H6 I3 y
investigation of the problems: "In my opinion, it's a sham."
. \4 x: I" G* I% {Lentz said the company had not completely ruled out an
: ^; B$ j. r) L6 A( \% g1 P) Telectronics malfunction and was still investigating causes of
0 ^7 k1 I" D* f$ ~4 g9 ]the sudden acceleration. Still, "We have not found a
! ^& K/ A9 e/ I, _2 ]/ a M+ mmalfunction" in the electronics of any of the cars at issue, he
6 @* M/ D. `: Y4 [6 x3 h) t4 rsaid./ J% ^8 o' M$ M" q+ f; ~8 q* `
As to Smith's harrowing story, "I'm embarrassed for what
0 x: |9 d3 U. V7 R m% d, zhappened," Lentz said. "I want her and her husband to feel safe
' {' @( a. Y: ] A# n" \( jabout driving our products," Lentz said. D1 ~' h, Z7 m) P
Three congressional panels are investigating Toyota's
" C& p8 N( S2 P `( ]) Jproblems, which affect a huge number of Americans. Toyota has
$ y: ?5 C" `% \; [8 {: ^recalled some 8.5 million vehicles worldwide -- more than 6/ S" k1 ?+ G$ `; ^5 p( `1 j
million in the United States -- since last fall because of
: A. y) o8 Y. X* `3 i- r+ `unintended acceleration problems in multiple models and braking
* u9 D/ X/ ?% E1 fissues in the Prius hybrid. It is also investigating steering( e3 Q! N# `- Q# ~8 @( n% e- a
concerns in Corollas. People with Toyotas have complained of1 {$ E: i) w2 }% ? q
their vehicles speeding out of control despite efforts to slow
* `. G6 V3 V0 d |/ U5 U/ A% kdown, sometimes resulting in deadly crashes. The government has8 A, \6 Q: P6 c
received complaints of 34 deaths linked to sudden acceleration; D- K5 f8 u$ |: n4 t, r& U
of Toyota vehicles since 2000.
3 e# J# B7 E" i/ R% B4 qLentz, who choked up while discussing the death of his own
9 l& R" _& p1 V1 ybrother more than 20 years ago in a car accident, said he1 X6 K9 w! L8 X$ X" q; x( q- ?( t
understood the pain.. p2 c& m8 z, ~* o d
"I know what those families go through," he said.
; W* H5 D5 v- N, }$ _1 e2 u/ YLentz has said in the past that he was confident Toyota's
& \! d3 ~ j. @$ C' c9 E! h: w/ ? @fixes on the recalled vehicles would correct the problems.
* d: s8 E7 F6 X3 C8 d7 q0 [2 m2 UBut when pressed by Energy and Commerce Committee Chairman
2 e/ _* k. L, ]) @/ iHenry Waxman, D-Calif., on whether the two recalls Toyota put- u. q2 Y% ~: W+ Z6 @. D
in place to deal with the issue would completely solve it,9 W* Z0 Q' b9 T6 i
Lentz replied: "Not totally."
8 Q8 m, a' ^% T+ j+ _& o0 f, }, gStill, he said chances of unintended accelerations were& B; {* D m, N# l* \
"very, very slim" once the recall was complete. Lentz also said
( @- d' j- ~# t4 qToyota was putting in new brakes that can override the gas
4 v* E# j* W+ bpedal on almost all of its new vehicles and a majority of its
( F% Y( a# J: P( L# mvehicles already on the road.
& U9 r0 |3 ^& ^/ Q+ }' v2 y! y) {Meanwhile, Toyota president Akio Toyoda, who will testify
) e: [4 a! _% [; B! \0 t' _before a separate panel on Wednesday, said he took "full6 V" J, z) y4 D! q
responsibility" for the uncertainty felt by Toyota owners and
, d& u* `; d3 Y3 q, n; [5 zoffered his condolences to a San Diego, Calif., family who were6 v+ @- F* P1 A* F* E; ^
killed in late August, reigniting interest in the problems.5 u% @% O, P6 l% U: |* l
"I will do everything in my power to ensure that such a
' W6 U& n& l& t2 X4 s! L5 {" t& vtragedy never happens again," Toyoda said in prepared testimony
4 @9 q. @0 Z) p' Ifor Wednesday's hearing to the House Government Oversight
' x8 @* D! G& H4 \Committee. "My name is on every car. You have my personal- I3 X5 U8 ?# y" O2 |2 f
commitment that Toyota will work vigorously and unceasingly to/ r0 Z' C7 T$ O
restore the trust of our customers."1 J' i& J% y3 x- C, m$ t
Lawmakers heard a brief, but riveting, deion from! M9 e" g4 y6 R6 z2 t/ ]& V
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
; l( s A! U2 F; Pzoomed to 100 miles per hour as she tried to get it to stop --& O; R, z; u, m9 Z
shifting to neutral, trying to throw the car into reverse and
+ g3 T, A& b% l, Vhitting the emergency brake. Finally, her car slowed enough) _; m; P- ^( ]* t9 @# N+ ^. c2 S# W
that she was able to pull it off the road onto the median and! u$ @$ w+ U( c: F, w' u
turn off the engine.3 D# {# m$ W4 H6 X6 t, C
Fighting back tears, she described her nightmare ride of
! h! ?) b* T- HOctober 2006, calling it "a near death experience."
5 ?7 ^- r: ]5 V* Z5 }8 i4 z"After six miles, God intervened" and slowed the car, she
+ _' `1 a5 o) Z2 X0 z9 Usaid. She added that it took a long time for Toyota to respond$ B1 u5 a- x& V( w
to her complaints. G5 s6 {3 F/ R
In an often contentious full day of testimony, lawmakers
' q2 l4 w* H+ G& Areturned again and again to the question of whether electronic
W" X' R g; [9 g' R' {* f% Emalfunctions may have contributed to the speeding cars./ ` b7 }7 z9 O ]7 \* V* z- [
"We are confident that no problems exist with the electric
' z) e9 j$ f- X* M6 M0 e/ |+ `4 I+ ]1 o& pthrottle control system in our vehicles," Lentz said. He cited
/ O" ^: |9 V9 H+ y"fail-safe mechanisms" in the cars that were designed to shut, E! _5 U. N, `+ d
off or reduce engine power "in the event of a system failure.", g/ X8 H# a0 K2 h }, _ o
Transportation Secretary Ray LaHood told the panel in
& M/ |1 J9 h( iprepared testimony that possible electronics problems were
9 p9 Y. S* U; A6 h2 {9 Wbeing looked into by his agency. He said the company's recalls
3 M% t" t, B2 N2 Owere important steps but "we don't maintain that they answer
2 U& S6 w0 ~& ?: {5 Oevery question."" v( @8 E5 S3 S; Y& T0 w. g
Toyota hired a consulting firm to analyze whether& y: q5 R. }4 u# N4 W2 P. `
electronic problems could cause unintended acceleration. The
' Y* c, E+ k5 F. Z8 qfirm, Exponent Inc., found no link between the two. But% i9 W# G$ u4 g. p, s3 N
committee investigators said the testing studied only a small6 I7 n. `3 c! t6 f
number of vehicles0 u$ J+ B _( P
Tracking down an electrical problem can be far more
/ P c2 _ R( g5 g( Xdifficult, expensive and time-consuming than finding a
6 i5 B' Y% @8 m) l9 Fmechanical problem. Electrical problems can have more than one+ f2 G# X9 O- C( j; ~
source, and they can come from inside or outside the car.
2 M% D* ?: ~4 Z( g9 B5 p# V F) fMechanical problems often leave clues such as physical damage,5 ~. V* w- \4 Q, U% K2 ~, D
where electronic troubles can be hidden in software or leave no
5 E2 A& ^0 W) ^4 y7 a- I& {" ftrace at all.
% o% P' M& N" N6 GHouse investigators who reviewed Toyota's customer call
0 t) w. Q0 }" n3 edatabase found that 70 percent of the complaints of sudden
' a( b8 l1 T) s1 {. L4 qacceleration were for vehicles that are not subject to the
9 e4 }8 g5 G4 h9 g, f' drecalls over floor mats or sticky pedals. m. C( @# a$ |" P6 A( I# E; |
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
, g0 `, ~) q" `3 s9 ^0 Gsaid Toyota "misled the American public by saying that they and
1 Z9 P M0 J0 j7 ^* ?. {( ~other independent sources had thoroughly analyzed the F9 Y5 Q! j3 U" b$ W
electronics systems and eliminated electronics as a possible9 ^2 D# U9 l$ r9 T3 p# S, t/ \
cause of sudden unintended acceleration when, in fact, the only
2 n! W9 P0 f: M. G0 F5 F' D+ J+ } Gsuch review was a flawed study conducted by a company retained" T7 ]0 {/ a3 \3 A4 _3 {
by Toyota's lawyers."' x _2 c; m+ n' ^! h
Lentz apologized anew for the company's slow handling of
4 q7 _1 u2 ~" V7 D1 |problems. "We have not lived up to the high standards our7 d1 x3 h# n# \* z2 L; U
customers and the public have come to expect from Toyota," he* b$ s/ f/ s9 v2 }8 c
said.
' M' ^+ M; a7 D$ f, Z& M& W"Put simply, it has taken us too long to come to grips with
2 C. [1 Y" t" g% W* g' T9 Ra rare but serious set of safety issues, despite all of our* V% T. s8 {* V1 q9 ~
good faith efforts," said Lentz, president and chief operating
( w1 H; L# o/ q C1 G3 i6 n% pofficer of Toyota Motor Sales USA. Inc.
+ E# J) \9 E4 W0 ]0 VSeparately, among hundreds of Toyota dealers lobbying
. u5 E9 j: ]& A8 A/ {: `/ h" Gmembers of Congress Tuesday, there seemed to be widespread8 R# V G! n0 f& g6 r G) d Z
rancor toward a federal government they view as picking on the2 m% M2 A: ]9 \0 f! H9 \' h' L
automaker, at least in part because of the government's
- K4 h- I+ Q. J$ ainvestment of billions of dollars in General Motors and9 X% K: C0 w ^& w6 Y4 _
Chrysler.
' o: f6 A) H' q* x) F2 t0 t4 p"That's hard for me as a citizen to understand why my tax
! m9 e/ W7 W. t. g/ X c7 w0 xdollars are going in that direction," Paul Atkinson, a1 ?) k4 G. R+ L
Houston-area Toyota dealer, said at a news conference that also
9 F" _+ D/ }2 N: U1 xserved as a pep rally for the visiting dealers. "To compete
( a% D r: D: U* y% F u3 }5 h: |with the government as an individual entrepreneur is pretty7 G+ q7 ^: o# v
tough." Q% {4 S7 ^; X/ y- u) W
---& t& |3 }; w) U' u) U
Associated Press writers Alan Fram, Stephen Manning and Tom1 G" q; |6 f/ A3 x
Raum in Washington and Tom Krisher in Detroit contributed to, H/ d5 p- Y. ]& K/ F$ d
this story.
8 U5 d) W0 Y, b8 j' _7 ?# l2 P! Y4 ?' N2 u: w+ h1 |, ?
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