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丰田承认换踏板不一定能全部解决加速问题
* @! p- R" X( B+ N0 j% dBy LARRY MARGASAK and KEN THOMAS
5 F/ Z0 A6 ?. ?% I- E7 t# u- VWashington (AP) -- The president of Toyota's U.S.2 Q7 K' n6 q2 K
operations acknowledged to skeptical lawmakers on Tuesday that
0 C: z* n' v2 _1 }: v# c7 b" X3 Zthe company's recalls of millions of its cars may "not totally"0 I* o) \' J9 |
solve the problem of sudden and dangerous acceleration.0 s, e$ A9 Q, f; {- j8 O* P+ C! C
"We are vigilant and we continue to look for potential8 Y& |0 e% @/ |; t: h s& g# p
causes," Toyota's James Lentz told a congressional panel.: P8 g# X s7 W: ?5 P! |1 Q1 i1 a4 i
However, he repeated his company's position that unexpected' \; M5 r9 J: E' K4 z! {
acceleration in some of the company's most popular cars and
7 ^& @$ a. b! F0 G% N' d& D8 c; @trucks was caused by one of two problems -- misplaced floor
# \# C" _7 \& O7 Q% x0 f* w6 Hmats and sticking accelerator pedals.
! A# Y( C+ b8 j# i2 m1 NHe insisted electronic systems connected to the gas pedal& ?% c" t- d2 r t2 g `
and fuel line did not contribute to the problem, drawing sharp
7 H6 J; j9 U3 z( p; G/ m0 |( i$ Acriticism from lawmakers who said such a possibility should be
- @! w+ e3 @" O6 N+ J! m1 `further explored -- and from a tearful woman driver who could( O: d6 L8 ?/ A( P3 u0 S
not stop her runaway Lexus.2 w; i" H+ S& t3 w6 W' c" C. V( p
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
0 y5 o* w, U- M! XTenn., said at a congressional hearing. Then she added a second7 e- t- C+ @) c5 t7 T* g7 E8 [
"shame on you" directed at federal highway safety regulators.0 K$ ^" v# [! f0 ?+ k
Texas Republican Rep. Joe Barton cautioned his colleagues8 M5 a4 j; b X3 A$ d
early in the hearing against conducting a "witch hunt" and said
: D: l/ k. m4 b" V0 Q$ r"We don't want to just assume automatically that Toyota has1 i w+ r4 l4 I6 `3 U
done something wrong and has tried to cover it up." But midway
$ {& Z- r. _. ]- P( r4 N9 Cthrough Lentz's testimony, Barton said of Toyota's! @7 P: [% |. T
investigation of the problems: "In my opinion, it's a sham."
. i8 D: L. d% u" H. y$ FLentz said the company had not completely ruled out an
4 i) l; N+ V+ @electronics malfunction and was still investigating causes of
5 Y8 a( r, L& S5 o4 Rthe sudden acceleration. Still, "We have not found a. ?/ ?1 r' a. D2 I7 C0 R! n
malfunction" in the electronics of any of the cars at issue, he
. t5 T0 `" \/ x/ _. i6 @said.
8 S" H+ ? T- Y( Q. P8 e/ NAs to Smith's harrowing story, "I'm embarrassed for what/ e8 H5 W/ S9 z+ P
happened," Lentz said. "I want her and her husband to feel safe
( I- z" b; t6 w* X) fabout driving our products," Lentz said.
* \7 m. A( |! K5 G( FThree congressional panels are investigating Toyota's2 {0 a I" [1 U! G$ Q$ K6 ^: L
problems, which affect a huge number of Americans. Toyota has
1 ^& Q) g& d5 @1 T7 _recalled some 8.5 million vehicles worldwide -- more than 6
6 H1 h! d& T" f7 u4 I+ J8 Umillion in the United States -- since last fall because of2 C8 }, J5 e. T: ?) N
unintended acceleration problems in multiple models and braking8 l* {9 p6 R6 v- ]* x: m; Q# _) F
issues in the Prius hybrid. It is also investigating steering
! X T2 j1 Q/ ^7 s( b" kconcerns in Corollas. People with Toyotas have complained of8 d# L. j2 S- t9 r
their vehicles speeding out of control despite efforts to slow
' g2 O5 w& ~; j6 n2 K. i$ ^down, sometimes resulting in deadly crashes. The government has
3 D2 I. q9 x2 `3 O7 Wreceived complaints of 34 deaths linked to sudden acceleration" Z; |2 J1 C: B! @9 B
of Toyota vehicles since 2000.8 n% {( R" g4 _! n9 b
Lentz, who choked up while discussing the death of his own. X5 l7 _7 M+ }1 c" |; x
brother more than 20 years ago in a car accident, said he
2 Y* e/ Y1 n5 k, s9 {. Uunderstood the pain.
2 Z' E s- y* E. C& M"I know what those families go through," he said.
' j. O% b+ ~5 [% Q; JLentz has said in the past that he was confident Toyota's: p7 h& t, Y* _ Y5 _9 w
fixes on the recalled vehicles would correct the problems.
2 i4 T! d9 K, x! [But when pressed by Energy and Commerce Committee Chairman- ?8 ~8 a. o. c& I
Henry Waxman, D-Calif., on whether the two recalls Toyota put
% s9 r' ~: m5 l; A" a9 X N4 \in place to deal with the issue would completely solve it,
# ~/ }. U( h3 q$ @Lentz replied: "Not totally."# ?1 T0 r2 v7 i, f
Still, he said chances of unintended accelerations were, h7 Z2 H5 {6 F1 }" K0 F* {
"very, very slim" once the recall was complete. Lentz also said' t( e0 r$ [4 e( Q, Z+ P
Toyota was putting in new brakes that can override the gas( c# i6 V* c3 c2 ^! O: h; }! Y1 K
pedal on almost all of its new vehicles and a majority of its$ H6 V: P/ m7 g4 H% q% K
vehicles already on the road.! x; v1 C: ?/ P1 f8 i* L% g% }
Meanwhile, Toyota president Akio Toyoda, who will testify+ t" m2 f, u6 h3 J
before a separate panel on Wednesday, said he took "full
7 U9 L( x7 {; O1 R5 |% z7 Eresponsibility" for the uncertainty felt by Toyota owners and
5 A& a& J; S, j0 R. u2 @6 yoffered his condolences to a San Diego, Calif., family who were7 z5 ~& x& I5 e; y/ _4 g
killed in late August, reigniting interest in the problems.8 [8 c/ u. M! ]) Z) S
"I will do everything in my power to ensure that such a
4 o% s& U3 X. V. Z$ X- D( mtragedy never happens again," Toyoda said in prepared testimony
* U* J! x! D+ Z! R, v! K2 Qfor Wednesday's hearing to the House Government Oversight/ f0 k8 d* c$ B
Committee. "My name is on every car. You have my personal
5 `+ P) E- H" k% h4 }- Gcommitment that Toyota will work vigorously and unceasingly to
8 J& Y# d. a' ] q7 ^. S) j* Urestore the trust of our customers."
/ p/ s9 O5 P5 t5 LLawmakers heard a brief, but riveting, deion from
2 l( u" J( }1 q8 _8 XSmith, the Tennessee woman whose Toyota-made Lexus suddenly
+ s0 x/ G3 ~6 ^zoomed to 100 miles per hour as she tried to get it to stop --
6 q* c! A: |1 u9 b( \* }shifting to neutral, trying to throw the car into reverse and6 I8 p/ j# v2 L/ @8 l
hitting the emergency brake. Finally, her car slowed enough
1 R: _) S* g5 j. ^2 dthat she was able to pull it off the road onto the median and. R4 g+ i" {: o: c5 V
turn off the engine.7 R: e5 u1 i) r2 D
Fighting back tears, she described her nightmare ride of
3 d% l9 B$ U6 C$ `October 2006, calling it "a near death experience.": E; I, n, l- m2 \
"After six miles, God intervened" and slowed the car, she U& I) h7 S1 U5 L
said. She added that it took a long time for Toyota to respond9 m @+ j5 U8 U2 {* a5 J+ a* f$ q
to her complaints.
0 O, t) d$ V( M$ c& C+ I2 [) @In an often contentious full day of testimony, lawmakers
1 R6 i8 U+ C/ @returned again and again to the question of whether electronic
4 c7 U7 a. \' H7 h: p1 Y0 q1 wmalfunctions may have contributed to the speeding cars. {# O, h6 q- m* @* F# Y
"We are confident that no problems exist with the electric! W5 [7 U8 U8 P" E h/ H
throttle control system in our vehicles," Lentz said. He cited
' j8 c/ h1 D4 F: V% p i+ T0 a- }"fail-safe mechanisms" in the cars that were designed to shut$ q* c' N9 m/ V1 Q$ _4 {( E# G
off or reduce engine power "in the event of a system failure."4 p* N6 e) V# C) w$ m
Transportation Secretary Ray LaHood told the panel in
- ]5 a) o. D% ]: r8 aprepared testimony that possible electronics problems were) H0 f1 g- [7 ^9 Q" n+ z5 ^* u6 d* ]% U
being looked into by his agency. He said the company's recalls
* G- K% E5 _4 U; {were important steps but "we don't maintain that they answer
5 k3 ?7 j' m6 m+ Y; t! d* Levery question."9 ] |! q" x% G# |/ f; ^
Toyota hired a consulting firm to analyze whether+ |, ]# ?2 p2 Q. h8 [
electronic problems could cause unintended acceleration. The' V- W" ^; q. i
firm, Exponent Inc., found no link between the two. But
- ?, H F7 a, ^committee investigators said the testing studied only a small
8 t+ x& i# [/ Y7 i- I6 x& U8 U) R' anumber of vehicles
' ] _4 z" X/ \Tracking down an electrical problem can be far more- q" Y3 v- m7 @" L6 G
difficult, expensive and time-consuming than finding a
) Z# d/ r* b+ e6 @1 k$ bmechanical problem. Electrical problems can have more than one! Q( Y0 C$ v1 c) a7 o# t& n
source, and they can come from inside or outside the car.) Z q! W; O* f. J m' p* Z9 L8 P
Mechanical problems often leave clues such as physical damage,2 H1 h2 g; [) R V# q8 A8 N) Y
where electronic troubles can be hidden in software or leave no! q/ [: P! }7 P* f) q7 }
trace at all.
+ F) N$ D+ [: ?6 `: S: c0 u4 w3 {House investigators who reviewed Toyota's customer call
1 w5 m( e6 S* r. D. W/ h( kdatabase found that 70 percent of the complaints of sudden
6 h0 N# m% t8 z& J7 N- U% A/ Q2 @acceleration were for vehicles that are not subject to the3 D: V' l5 I& H; W7 f. E% ]
recalls over floor mats or sticky pedals.
# Z4 H; Z1 N% p7 C7 V' JRep. Bart Stupak, D-Mich., chairman of the subcommittee,8 Y. \$ ^0 X/ ]# J% R
said Toyota "misled the American public by saying that they and
/ P9 |* y$ M: x" J1 y- ?% Y* Pother independent sources had thoroughly analyzed the7 U, z; U1 o' r Y, {9 N
electronics systems and eliminated electronics as a possible
& X0 H# `) u+ a% R* Ncause of sudden unintended acceleration when, in fact, the only" j6 g4 _, k5 }- z$ p& Q
such review was a flawed study conducted by a company retained1 p( Y( O L3 D1 }6 |$ ]6 Y* U: o+ l
by Toyota's lawyers.": _- r- g" J A0 q: V/ v& W6 X
Lentz apologized anew for the company's slow handling of
) Q( C9 M9 @9 Q/ Lproblems. "We have not lived up to the high standards our
8 F0 P4 i% O+ |+ Gcustomers and the public have come to expect from Toyota," he- z* ^4 {! N* b0 g# n9 j5 c
said.
* e. j3 G: B( ^) ?: O& k2 Y7 y"Put simply, it has taken us too long to come to grips with) H+ ^3 H1 k6 S
a rare but serious set of safety issues, despite all of our
4 Z) U2 u/ ]" e3 Q" u& ~% Igood faith efforts," said Lentz, president and chief operating
7 {2 z6 P% f8 V+ ]/ nofficer of Toyota Motor Sales USA. Inc.! [3 k) D& U, i1 B) `
Separately, among hundreds of Toyota dealers lobbying
: N y0 J! W% D6 |members of Congress Tuesday, there seemed to be widespread. f2 h, f% L, z2 u1 p1 a
rancor toward a federal government they view as picking on the% A3 D$ o+ S0 ?3 [ w
automaker, at least in part because of the government's
% }/ T1 @" z( D. g; ]investment of billions of dollars in General Motors and
$ f6 c2 b3 f, _* f. a' x' F! T1 jChrysler.
' x9 y8 N4 u6 i# Z: Q( b"That's hard for me as a citizen to understand why my tax' p- L5 t3 R& _5 S4 L$ }3 @, ~
dollars are going in that direction," Paul Atkinson, a' E0 g$ m) W; S8 ^% _
Houston-area Toyota dealer, said at a news conference that also
9 [/ k6 p! O m: s2 x! }' [6 e7 C) wserved as a pep rally for the visiting dealers. "To compete" ~$ z# D0 A3 I t1 u$ o; ]5 E1 l
with the government as an individual entrepreneur is pretty
5 h4 ~% x8 @6 G* k$ U+ p. h- P& O1 Ptough."( H5 Q( i1 ]) x8 J5 o: t
---/ H0 N+ j/ G- P8 v4 T
Associated Press writers Alan Fram, Stephen Manning and Tom
" l/ v2 q- A9 r9 M2 G* u, bRaum in Washington and Tom Krisher in Detroit contributed to
' Y1 G* n' s# Ethis story.( V9 _" T' B K
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