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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
. @- P' ^# s8 G2 ~: ~# E, LBy LARRY MARGASAK and KEN THOMAS* ?+ S. S8 [# X+ t8 A
Washington (AP) -- The president of Toyota's U.S.5 o f" K2 y' m8 G
operations acknowledged to skeptical lawmakers on Tuesday that
+ q" t z" U; x+ s/ u- jthe company's recalls of millions of its cars may "not totally"
2 S; X! R9 \( [6 E( Esolve the problem of sudden and dangerous acceleration.2 L, ?& O/ p% R6 [
"We are vigilant and we continue to look for potential* x% R0 h" N5 t$ ]
causes," Toyota's James Lentz told a congressional panel.: g& E% }/ ?( m2 R$ |( p
However, he repeated his company's position that unexpected
" O8 C1 p8 b: j0 K( v" W# qacceleration in some of the company's most popular cars and |+ Y! v% \' ^' Y( e& C
trucks was caused by one of two problems -- misplaced floor
, C4 S. n3 d7 P' Dmats and sticking accelerator pedals.
' ]- E* r1 {# u, l1 X0 ?; lHe insisted electronic systems connected to the gas pedal( L, ?) W" }7 O0 P1 ^( R8 k: @
and fuel line did not contribute to the problem, drawing sharp: e( b0 u: A. Y
criticism from lawmakers who said such a possibility should be, ]5 K. D3 P. o( F& L$ b( s
further explored -- and from a tearful woman driver who could- V5 l0 |. X# ~$ |' I" H
not stop her runaway Lexus./ r2 p" L) `7 e( x/ u* b1 l6 O4 P
"Shame on you, Toyota," Rhonda Smith, of Sevierville,) S7 o! E" h r$ S( x$ X
Tenn., said at a congressional hearing. Then she added a second+ F# m2 I! ^* ^- q- g) G
"shame on you" directed at federal highway safety regulators.0 y0 {; I# i. W! ~
Texas Republican Rep. Joe Barton cautioned his colleagues
" }. h5 h) Z2 i/ r4 zearly in the hearing against conducting a "witch hunt" and said
( L9 v9 j/ p( p# x& `"We don't want to just assume automatically that Toyota has
t: r0 Q9 W# @done something wrong and has tried to cover it up." But midway
# G/ R; a% D, t) J' {through Lentz's testimony, Barton said of Toyota's
7 `" ~ Y' H/ h1 C9 P! N7 u) Y8 b( Zinvestigation of the problems: "In my opinion, it's a sham."
. h. o' k; t& V0 F6 L0 kLentz said the company had not completely ruled out an& W2 d, k2 }+ A
electronics malfunction and was still investigating causes of
: }8 {/ u6 i6 L3 N5 A, Lthe sudden acceleration. Still, "We have not found a8 l4 ^! [4 s, u7 \* G }
malfunction" in the electronics of any of the cars at issue, he) n8 }' T+ R- U' m) i
said.4 H( T9 q0 H0 M$ K
As to Smith's harrowing story, "I'm embarrassed for what0 R7 b/ B; F. ^
happened," Lentz said. "I want her and her husband to feel safe
% W& L0 g) X% Z9 |, X. Eabout driving our products," Lentz said.3 E9 J+ Y1 u- L# d: u. C; \
Three congressional panels are investigating Toyota's7 V3 U! o {, h H
problems, which affect a huge number of Americans. Toyota has
! @/ Y9 h: G1 |; U, F# x5 {recalled some 8.5 million vehicles worldwide -- more than 6
+ E3 e4 P) P9 }* \5 wmillion in the United States -- since last fall because of
( g E6 N) G" ^4 H) N) j! Ounintended acceleration problems in multiple models and braking
* Y2 _( m2 `/ ]. W$ t" S. c* \' Jissues in the Prius hybrid. It is also investigating steering
3 ^3 Z# U3 r) N! o2 @% dconcerns in Corollas. People with Toyotas have complained of. Z. N, {( A& V- ^
their vehicles speeding out of control despite efforts to slow" t; x# l2 r5 G+ b4 T5 @( E3 f0 N
down, sometimes resulting in deadly crashes. The government has
7 B/ U* w/ Y. q. s/ i( B* C" Rreceived complaints of 34 deaths linked to sudden acceleration
4 z" g: r; @# z% R7 |5 Lof Toyota vehicles since 2000.; |6 n4 f& [6 }9 v: |0 Y
Lentz, who choked up while discussing the death of his own3 D% I! u. s- I& ^4 {% _% ]
brother more than 20 years ago in a car accident, said he, o9 I' k# q! o; u
understood the pain.4 d9 w% ^; w3 ~- I/ |
"I know what those families go through," he said.
5 t* w* z' k( w# dLentz has said in the past that he was confident Toyota's3 U f. K. o" X( J' f
fixes on the recalled vehicles would correct the problems." W1 V/ d, v) S) ?8 t) V0 ^& F
But when pressed by Energy and Commerce Committee Chairman
! d0 t& ~# F- y AHenry Waxman, D-Calif., on whether the two recalls Toyota put
+ |+ k% O, V- Z9 L; Qin place to deal with the issue would completely solve it,
& H6 Y9 S! }" BLentz replied: "Not totally."
0 b8 P0 |) u5 _5 P1 T7 b) DStill, he said chances of unintended accelerations were
7 j; ]8 ]5 [5 O: h"very, very slim" once the recall was complete. Lentz also said- M3 \! M, g7 p1 l0 l3 q) ~
Toyota was putting in new brakes that can override the gas
. [' M* |; P; K9 O0 O" H' o% Epedal on almost all of its new vehicles and a majority of its# s: P8 E5 U8 `
vehicles already on the road.2 q I. j( O$ z+ S! l
Meanwhile, Toyota president Akio Toyoda, who will testify# R+ L- h! a" o$ O
before a separate panel on Wednesday, said he took "full
: R [9 \. n* V& ~/ p @responsibility" for the uncertainty felt by Toyota owners and
) Z0 a, H# e m! O6 n7 N1 T8 Foffered his condolences to a San Diego, Calif., family who were8 R7 r4 ~: w( Q9 z3 v$ m& ~% U7 `
killed in late August, reigniting interest in the problems.' U6 J" o- n# U
"I will do everything in my power to ensure that such a3 g5 m& k6 F$ ^: U1 }
tragedy never happens again," Toyoda said in prepared testimony
( a7 B, b: Y# L6 l% G1 Yfor Wednesday's hearing to the House Government Oversight& r+ Z/ ~" L" m7 y, x
Committee. "My name is on every car. You have my personal
4 W7 I0 P6 o) z) V6 n! Pcommitment that Toyota will work vigorously and unceasingly to
$ x$ g) j! v$ krestore the trust of our customers."
$ f, Z) T9 B. A: ^3 x/ wLawmakers heard a brief, but riveting, deion from- @ N4 r5 L, \
Smith, the Tennessee woman whose Toyota-made Lexus suddenly" M# {8 J2 N1 D1 h/ K+ I5 W0 {
zoomed to 100 miles per hour as she tried to get it to stop --3 g8 k9 a, a+ x% |5 Z: ?
shifting to neutral, trying to throw the car into reverse and, R. l/ m5 ?9 L! _- u1 r8 B3 L
hitting the emergency brake. Finally, her car slowed enough! Z) y! `: ]" o/ I, N7 ^
that she was able to pull it off the road onto the median and. F7 `. [! P; F& b, @6 j+ T: I7 Y
turn off the engine.
3 y- h. g3 v9 S/ T# }( d: ?Fighting back tears, she described her nightmare ride of
* I, J3 L1 w9 }: z. R/ h* L+ SOctober 2006, calling it "a near death experience."
0 d; b( F5 P7 D/ R"After six miles, God intervened" and slowed the car, she3 B( b! X7 v/ G$ b. l
said. She added that it took a long time for Toyota to respond3 ?6 f5 g/ \: n9 `8 R- ~
to her complaints.* V6 D, |# t# |; ^
In an often contentious full day of testimony, lawmakers/ p( Z# m1 D, }& t! t) S
returned again and again to the question of whether electronic( ^9 ]+ k6 w% k! p9 A7 j
malfunctions may have contributed to the speeding cars.2 T; ^" p( D1 p3 S3 B2 L( \; \
"We are confident that no problems exist with the electric% ] t& x; v2 G& Y# }# h- J) t
throttle control system in our vehicles," Lentz said. He cited2 {6 E" c; D; N' R9 z
"fail-safe mechanisms" in the cars that were designed to shut
- k* ]5 D# e9 ?+ coff or reduce engine power "in the event of a system failure."8 b. _0 E+ _+ V' j
Transportation Secretary Ray LaHood told the panel in- B! B6 p1 A$ q, L. {
prepared testimony that possible electronics problems were. K7 e, T2 G* c6 ]6 I$ q" `9 m1 m2 P% o
being looked into by his agency. He said the company's recalls
+ M2 \, q2 V8 |5 `5 d! Kwere important steps but "we don't maintain that they answer
4 w" |+ } A6 R0 A) {6 G+ v# devery question."
- r2 m0 i5 {5 a p; ~1 wToyota hired a consulting firm to analyze whether
) L; H6 L0 o" I5 M( Xelectronic problems could cause unintended acceleration. The9 r. |4 K! Q" z7 y+ o6 n* v: ]
firm, Exponent Inc., found no link between the two. But2 [2 v3 S3 @- r4 \. |0 i
committee investigators said the testing studied only a small- J- S9 b. e, c3 u
number of vehicles* `& z$ s4 C$ N: M) A
Tracking down an electrical problem can be far more
: M: T$ ]% B8 i( X" f4 \difficult, expensive and time-consuming than finding a. l1 e% I9 B, I/ Q4 {- \( I, J9 M
mechanical problem. Electrical problems can have more than one
! e8 X" d6 g1 u9 ~2 A msource, and they can come from inside or outside the car.
+ E+ C b q5 B& T* e: s) V7 DMechanical problems often leave clues such as physical damage,& P' K9 P: W* j! r3 V. b6 L) m
where electronic troubles can be hidden in software or leave no: {6 p. M' D! y
trace at all.
; O( z) ~. S7 @" d# A' iHouse investigators who reviewed Toyota's customer call
; N8 k3 [5 w3 Bdatabase found that 70 percent of the complaints of sudden$ O3 U5 \7 n# Z
acceleration were for vehicles that are not subject to the
5 @9 A/ T8 ?% k. z+ `4 M1 crecalls over floor mats or sticky pedals.
6 e1 b0 P% x0 S2 k' _Rep. Bart Stupak, D-Mich., chairman of the subcommittee,) t% n/ i; L# T3 p
said Toyota "misled the American public by saying that they and5 Y; `+ M/ }2 f- j$ \
other independent sources had thoroughly analyzed the3 d7 s/ C8 r9 M3 L; n4 S
electronics systems and eliminated electronics as a possible
! x+ R: J( s, b: O1 C7 mcause of sudden unintended acceleration when, in fact, the only
( i- N: }$ ~3 \; Osuch review was a flawed study conducted by a company retained
E+ f- P7 I9 E" {9 `by Toyota's lawyers."
; J3 `3 }9 X7 B- G3 p3 {Lentz apologized anew for the company's slow handling of3 V7 Z) @- @7 i! g
problems. "We have not lived up to the high standards our
/ a1 Z% y; b! `$ P+ _customers and the public have come to expect from Toyota," he
3 o- \* U6 k' `0 K8 O" esaid.
/ c, r' A& X! B2 y" r+ F"Put simply, it has taken us too long to come to grips with2 _6 \0 g: B/ e7 t4 M
a rare but serious set of safety issues, despite all of our
( k8 `0 a# R( D U7 e: U* U! Ygood faith efforts," said Lentz, president and chief operating, [; g _* i$ [; i
officer of Toyota Motor Sales USA. Inc.1 F: L* I- I7 s# x' g# m8 X
Separately, among hundreds of Toyota dealers lobbying
' S% t7 y+ q9 r0 s8 O, j6 Cmembers of Congress Tuesday, there seemed to be widespread; j/ s$ R3 G) z! {1 D, X
rancor toward a federal government they view as picking on the- E" x: h6 G2 `" g/ R
automaker, at least in part because of the government's( [" q$ d& {" q4 f
investment of billions of dollars in General Motors and p8 z3 k. E6 z1 Z: g
Chrysler., k. H# c. ], U- s) _
"That's hard for me as a citizen to understand why my tax) X1 S# y- Y( O, C; R: n+ d( y
dollars are going in that direction," Paul Atkinson, a& o& j; ^' N6 ]7 T
Houston-area Toyota dealer, said at a news conference that also
6 m' o% L! n' x0 n1 aserved as a pep rally for the visiting dealers. "To compete
2 ~4 o/ m) C' D7 a1 R: [with the government as an individual entrepreneur is pretty1 F' i h' [- ^5 z
tough."
1 x; r M, m% s4 k; N* J---
+ X, c: ` L ]+ F3 K5 N0 M, d: ^Associated Press writers Alan Fram, Stephen Manning and Tom
6 ~) I0 q u* ?0 X3 [Raum in Washington and Tom Krisher in Detroit contributed to
' ] v5 t |) M& s% A# X3 P* Uthis story.
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-0- Feb/23/2010 21:04 GMT |
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