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丰田承认换踏板不一定能全部解决加速问题
8 ~4 n( S, S" B1 w YBy LARRY MARGASAK and KEN THOMAS
' h4 w6 s& n( P! ]7 G% {% VWashington (AP) -- The president of Toyota's U.S.' Y0 S, V3 Y+ W9 {1 f1 a" U
operations acknowledged to skeptical lawmakers on Tuesday that
& T4 z+ C# B0 xthe company's recalls of millions of its cars may "not totally"
7 Y% x, F& l; s& B ]solve the problem of sudden and dangerous acceleration.1 h, y& U& s$ Z/ t- S9 i
"We are vigilant and we continue to look for potential! @5 Y( C0 G0 h( z3 j" m
causes," Toyota's James Lentz told a congressional panel.
y/ |* `; K) c! m0 w! JHowever, he repeated his company's position that unexpected
9 x% R0 ?: V9 l4 X# H5 N9 ]acceleration in some of the company's most popular cars and
3 [! S3 W* h; x; e. otrucks was caused by one of two problems -- misplaced floor4 [9 E. V; m+ r1 q! X9 h, U
mats and sticking accelerator pedals.) q6 H8 v: h+ a+ Z& U3 K: B# e
He insisted electronic systems connected to the gas pedal
. }0 g. E/ p! \5 u ?3 ]and fuel line did not contribute to the problem, drawing sharp
' Z1 Z. Z( G' W" ?: ?criticism from lawmakers who said such a possibility should be
0 _" Q2 Q, Y3 m) e& u+ }. E7 Y. ffurther explored -- and from a tearful woman driver who could
6 c7 J4 Q) N5 U0 S5 q9 K% Y4 Qnot stop her runaway Lexus.
6 l6 ?. R" \$ f' n"Shame on you, Toyota," Rhonda Smith, of Sevierville,
# ]. r! r+ B8 U5 ~" ]. ITenn., said at a congressional hearing. Then she added a second4 m4 A8 M; B# R
"shame on you" directed at federal highway safety regulators.
$ P9 Y- h0 F7 \9 STexas Republican Rep. Joe Barton cautioned his colleagues
1 C0 o* E: U R- P7 Qearly in the hearing against conducting a "witch hunt" and said8 ]6 ~4 s& }/ y9 f' e9 j
"We don't want to just assume automatically that Toyota has9 t6 L, i) k' P
done something wrong and has tried to cover it up." But midway
$ d$ _' \0 _) Q; {& w0 w7 Fthrough Lentz's testimony, Barton said of Toyota's
3 a: {" @# k7 g* ~( hinvestigation of the problems: "In my opinion, it's a sham."
* g# R9 R) s' \' s' X9 _; ULentz said the company had not completely ruled out an( e1 P9 O7 \" S4 U+ | N/ p1 d
electronics malfunction and was still investigating causes of
6 l! M7 v; o1 _* H" |the sudden acceleration. Still, "We have not found a" _+ t5 ]* P# h1 `$ w3 `5 e, e
malfunction" in the electronics of any of the cars at issue, he3 K3 ^* X3 I. ]2 @! L1 c1 M
said. [5 n# _7 Z9 @5 O8 ?8 [- [: G0 D
As to Smith's harrowing story, "I'm embarrassed for what7 @- Y: |/ N5 f9 p% w" K; w3 N* W
happened," Lentz said. "I want her and her husband to feel safe
z9 ?9 D" z1 u; g7 sabout driving our products," Lentz said.
9 ~, M7 {1 ~/ n7 S1 a9 UThree congressional panels are investigating Toyota's
- \9 z" o7 O5 n" Bproblems, which affect a huge number of Americans. Toyota has
, \; d) D: g# a1 p: R& Irecalled some 8.5 million vehicles worldwide -- more than 6
* B! w; Q6 s( O: r# z$ D$ ^million in the United States -- since last fall because of: e$ B& F# Y+ e% q
unintended acceleration problems in multiple models and braking2 |% n: M5 c7 I/ D
issues in the Prius hybrid. It is also investigating steering
. W$ f; Q7 a! d* Gconcerns in Corollas. People with Toyotas have complained of2 p/ \3 h8 j; h' s/ q7 u- f
their vehicles speeding out of control despite efforts to slow
* d+ t3 j$ |& w& idown, sometimes resulting in deadly crashes. The government has
" W9 f0 W- O; Z& t3 a2 ?1 yreceived complaints of 34 deaths linked to sudden acceleration/ T0 F: ^( e. C* N- s
of Toyota vehicles since 2000./ W+ l4 b' v; T8 x, b' a# ^
Lentz, who choked up while discussing the death of his own
3 ^1 T6 |2 g. C' K1 }* mbrother more than 20 years ago in a car accident, said he6 o* y2 y' S; u0 W( U* f9 {
understood the pain.+ A" w/ H& k& |/ P; }! X! a
"I know what those families go through," he said.
: I) n) g: t( `% O5 YLentz has said in the past that he was confident Toyota's
9 @3 |% M' O* o* k/ G- rfixes on the recalled vehicles would correct the problems.
8 F% p- \0 Y8 l8 dBut when pressed by Energy and Commerce Committee Chairman
, } c8 X ]& fHenry Waxman, D-Calif., on whether the two recalls Toyota put
. [2 w% d" v" \1 M- J( zin place to deal with the issue would completely solve it,
+ p) X' z5 u6 x. }1 ALentz replied: "Not totally."
1 |* C$ a+ S! x( lStill, he said chances of unintended accelerations were; q7 ^; G# Y5 E& k
"very, very slim" once the recall was complete. Lentz also said
3 ^' T( q+ u6 V- B4 mToyota was putting in new brakes that can override the gas
' y, u8 F% w" h9 s0 Rpedal on almost all of its new vehicles and a majority of its
/ r& p! ~5 W/ S& Yvehicles already on the road.+ |2 I& V" ^7 y% w% o2 t \. ^
Meanwhile, Toyota president Akio Toyoda, who will testify
4 X, u7 P$ ^4 H" `/ l7 obefore a separate panel on Wednesday, said he took "full
; @1 }& R" {2 B5 c0 G# gresponsibility" for the uncertainty felt by Toyota owners and: l c9 c F+ |7 R I
offered his condolences to a San Diego, Calif., family who were
% K5 |5 B) m( x/ b2 ikilled in late August, reigniting interest in the problems.
: D# _" p$ a! {* i1 u6 ?, _& y"I will do everything in my power to ensure that such a
8 {/ q5 J* h1 ytragedy never happens again," Toyoda said in prepared testimony) y }+ ?2 Z2 L2 w) z" A
for Wednesday's hearing to the House Government Oversight8 j8 v3 u" I) C* R/ E2 `
Committee. "My name is on every car. You have my personal
8 [, C( n; m( Q9 V8 Lcommitment that Toyota will work vigorously and unceasingly to, F6 o, ?1 d4 ?& i" ~; X1 G4 V
restore the trust of our customers."( [/ s, U$ F) H' T) e! o- H
Lawmakers heard a brief, but riveting, deion from
: p- D1 g* L* w/ b3 H. GSmith, the Tennessee woman whose Toyota-made Lexus suddenly
* y6 I) b( N6 ?$ U8 lzoomed to 100 miles per hour as she tried to get it to stop --
8 G- H* Q! C4 `3 Jshifting to neutral, trying to throw the car into reverse and
5 S. E. o+ @. J! z# x1 b {hitting the emergency brake. Finally, her car slowed enough7 A, W/ r0 C# @5 H7 G) p3 F
that she was able to pull it off the road onto the median and
6 B& U u# h+ k' Fturn off the engine." w L( d& K* K4 C1 o
Fighting back tears, she described her nightmare ride of
7 Z) g: y: j8 J4 GOctober 2006, calling it "a near death experience."6 a p( f; d6 \. i
"After six miles, God intervened" and slowed the car, she
$ [; N4 B% C- C: B9 r* xsaid. She added that it took a long time for Toyota to respond
' g3 @0 q: l: O5 h; ~to her complaints.: f/ i4 z3 j, S8 L% d: b
In an often contentious full day of testimony, lawmakers) h+ o) ^ h$ I" I* J+ k
returned again and again to the question of whether electronic
8 B# W& W7 R: [. p9 O6 T! p' V+ hmalfunctions may have contributed to the speeding cars.$ |& S6 l" C' r* j
"We are confident that no problems exist with the electric. M! m3 g9 P# m
throttle control system in our vehicles," Lentz said. He cited0 V" B8 `: G3 x! O) g& M ~: n
"fail-safe mechanisms" in the cars that were designed to shut
. H, h3 ]0 d9 ]& e7 `0 qoff or reduce engine power "in the event of a system failure."
; u) I) y/ n5 q% g" |6 zTransportation Secretary Ray LaHood told the panel in
" H% J8 ~3 D8 u: ^" Y* y" ?6 Dprepared testimony that possible electronics problems were4 s# L6 A0 X8 o; b
being looked into by his agency. He said the company's recalls+ D0 l7 r3 o7 W* r
were important steps but "we don't maintain that they answer
' C# H: [/ f- e+ g# X) ~every question."$ B$ Y y+ }3 |$ I, B# e2 J0 b9 Z1 L
Toyota hired a consulting firm to analyze whether$ @4 C; I2 g8 @, X' D
electronic problems could cause unintended acceleration. The
% F x# v* T3 G0 k% N4 Tfirm, Exponent Inc., found no link between the two. But
$ p3 u3 ^0 a* `6 b B' xcommittee investigators said the testing studied only a small1 w3 T4 Q9 g/ [6 H |3 Q' b
number of vehicles& L; P# t! c1 T' h. C8 A( h
Tracking down an electrical problem can be far more/ k7 l, I# ~0 v: V" L
difficult, expensive and time-consuming than finding a6 g P6 _. q) U$ I1 ]: j! P6 e
mechanical problem. Electrical problems can have more than one
4 C, r5 n) C6 k' w9 |6 h5 i/ ^8 gsource, and they can come from inside or outside the car.
6 o( M5 o+ D3 [5 K/ w; vMechanical problems often leave clues such as physical damage,
" {' M1 o" C4 Nwhere electronic troubles can be hidden in software or leave no
% `+ T# v7 B8 i2 R9 Ntrace at all.9 }% j% ^% w9 p4 ^* b5 y
House investigators who reviewed Toyota's customer call1 I: U6 ]) ]8 K. p6 F2 P
database found that 70 percent of the complaints of sudden
0 `8 Z+ W j. ^* lacceleration were for vehicles that are not subject to the6 ^ ]! C8 }, I
recalls over floor mats or sticky pedals.
4 K5 X! e/ l" M/ `Rep. Bart Stupak, D-Mich., chairman of the subcommittee,0 q: B1 c! C2 ]6 N. I! `, E
said Toyota "misled the American public by saying that they and+ b' s; P8 q0 I7 f
other independent sources had thoroughly analyzed the
; Q5 J2 W' k/ N% i) ]; U% H9 Xelectronics systems and eliminated electronics as a possible
& H* X2 E1 {( j+ w( J# b1 e0 C- T* ]cause of sudden unintended acceleration when, in fact, the only
% |. i) v, g* g) W) q+ |such review was a flawed study conducted by a company retained Z$ a/ v: X3 Y8 Z x
by Toyota's lawyers.") d! u. K5 f: O2 s) ^3 Q& r. p7 M) a
Lentz apologized anew for the company's slow handling of
9 u( G* p1 x. ^) T$ Iproblems. "We have not lived up to the high standards our
" e+ ^6 C& `0 u& L: X5 bcustomers and the public have come to expect from Toyota," he$ P% d% a Z# m7 v7 [8 m0 G
said.+ @4 _+ k+ E# n0 h
"Put simply, it has taken us too long to come to grips with
$ z4 z# Y5 s% U( s3 B/ ^a rare but serious set of safety issues, despite all of our/ N6 g7 j4 b; U" d6 ]1 w& Z! h
good faith efforts," said Lentz, president and chief operating
( k( p( D4 ~ ?: o) Tofficer of Toyota Motor Sales USA. Inc.0 o( D+ v: R7 X6 f1 `: ^+ L# Q, F
Separately, among hundreds of Toyota dealers lobbying
+ R+ u; W) ]- }9 xmembers of Congress Tuesday, there seemed to be widespread
3 L" H0 g- L; o- S$ y. j7 vrancor toward a federal government they view as picking on the
; A' V5 M* [; r" k( t! K$ k5 S7 n9 fautomaker, at least in part because of the government's3 V. q q2 c1 G6 @6 @7 ^
investment of billions of dollars in General Motors and
5 [) a; J9 B" L, EChrysler./ v, N' H0 ~$ K$ A9 n5 @ ?
"That's hard for me as a citizen to understand why my tax
1 Y+ A4 i1 h! b$ T/ qdollars are going in that direction," Paul Atkinson, a
# p$ g' F: c* @Houston-area Toyota dealer, said at a news conference that also
& F' [% |- r r* qserved as a pep rally for the visiting dealers. "To compete
' r/ X0 j( ^2 }9 x Y& ?, f. ?: {with the government as an individual entrepreneur is pretty
A) B) R- t' n" T$ rtough."# Y6 R, N$ S2 [5 J' I1 w* U: K
---& Z& Q9 j% t1 v
Associated Press writers Alan Fram, Stephen Manning and Tom; I, r( ?0 @( S/ C1 G7 I* ^! o% G
Raum in Washington and Tom Krisher in Detroit contributed to
1 E' _+ J" |0 q( Q2 qthis story.
7 _, [6 M8 S* c; t. I+ U. E3 q; ]% l; `" ^% \
-0- Feb/23/2010 21:04 GMT |
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