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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
+ r Y/ \7 B9 v# T0 M9 ABy LARRY MARGASAK and KEN THOMAS5 R8 x7 O- y) e% Y( Y
Washington (AP) -- The president of Toyota's U.S.
0 c9 u3 ~5 Z. [8 ]0 N' ?5 |+ woperations acknowledged to skeptical lawmakers on Tuesday that
! x! c- |. N2 e+ O5 ~% H" othe company's recalls of millions of its cars may "not totally"
; o4 f4 a- l4 L: csolve the problem of sudden and dangerous acceleration." C, C% a3 v/ {. x
"We are vigilant and we continue to look for potential" M, O0 d& T; B: \
causes," Toyota's James Lentz told a congressional panel.
( k3 R, i+ r6 S+ u6 y! zHowever, he repeated his company's position that unexpected) S3 \) N' t, ]6 \6 y
acceleration in some of the company's most popular cars and
, u* g8 G Y0 F7 b: xtrucks was caused by one of two problems -- misplaced floor0 R: ]; ?0 G9 y' d% h; X
mats and sticking accelerator pedals.
. x% L J" ]) d; k5 J* sHe insisted electronic systems connected to the gas pedal
% u3 [. E6 D* s- Z* d& r4 cand fuel line did not contribute to the problem, drawing sharp0 [, g7 Q& r4 U" ~
criticism from lawmakers who said such a possibility should be
% Z* r0 g. U! C7 Ffurther explored -- and from a tearful woman driver who could
. M& M- [( K. ~8 l2 i Jnot stop her runaway Lexus.; d( d/ A! o+ h, C/ h9 A. T
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 r5 u: d, ] b( STenn., said at a congressional hearing. Then she added a second
4 l* S% [( J% ]3 {* ?& ~% o/ S0 j"shame on you" directed at federal highway safety regulators.
0 L$ D0 t! n) _0 K" H( FTexas Republican Rep. Joe Barton cautioned his colleagues$ M% e U9 W" F0 S- `' k9 T
early in the hearing against conducting a "witch hunt" and said
. i% O/ `2 w7 o y' e' Y8 W2 z% F% t O"We don't want to just assume automatically that Toyota has4 X4 p8 n8 @# ~! i l& i+ O
done something wrong and has tried to cover it up." But midway
/ R( q6 q: b5 A& ~' ythrough Lentz's testimony, Barton said of Toyota's
2 _8 t- C; U0 d) p- pinvestigation of the problems: "In my opinion, it's a sham."
5 {8 {) {' {+ _& d! s5 ~ ULentz said the company had not completely ruled out an- N- H2 q4 h/ U( S
electronics malfunction and was still investigating causes of$ f+ A8 C) Z8 H0 O5 o+ X
the sudden acceleration. Still, "We have not found a
3 r" M( b+ l, a, A7 P0 Omalfunction" in the electronics of any of the cars at issue, he2 D, U4 | ?& W* t2 N
said./ _+ J# R/ q- q1 Q" w! m! P% ?8 f
As to Smith's harrowing story, "I'm embarrassed for what6 K- p- h8 d6 h/ _, W% q5 z
happened," Lentz said. "I want her and her husband to feel safe2 F5 p, z d+ o7 s% `
about driving our products," Lentz said.( F; f1 p0 v' [- z
Three congressional panels are investigating Toyota's
. P6 O- H" E' `) H1 A+ Hproblems, which affect a huge number of Americans. Toyota has
4 @9 l2 M& ?7 ^recalled some 8.5 million vehicles worldwide -- more than 6( h1 s, F, d+ p- C
million in the United States -- since last fall because of: b( c, [1 V: h9 A) A
unintended acceleration problems in multiple models and braking. N' a# N7 K$ O) s& g
issues in the Prius hybrid. It is also investigating steering; K: P0 `5 g R; @# ~( @
concerns in Corollas. People with Toyotas have complained of
( `& R& B A% o/ k, B7 etheir vehicles speeding out of control despite efforts to slow3 C; v+ r7 O0 c. y E
down, sometimes resulting in deadly crashes. The government has4 S2 I9 W' ]; w, o0 M: b% i* j2 T
received complaints of 34 deaths linked to sudden acceleration6 ^( @7 B/ a" @& m; G, h) l8 E
of Toyota vehicles since 2000.
0 x1 `9 [; q# P" X3 yLentz, who choked up while discussing the death of his own
. n) m* z5 f4 `; i2 vbrother more than 20 years ago in a car accident, said he
9 r/ c& y# a) Zunderstood the pain.0 _% o5 [5 u7 V: F$ O. b
"I know what those families go through," he said.1 m; R) f7 R4 K8 C7 \" O5 l( D( C( {
Lentz has said in the past that he was confident Toyota's, P; ]' S9 \0 s- O+ \0 P
fixes on the recalled vehicles would correct the problems.8 R* R! \1 @% U3 E6 y% E8 @! q
But when pressed by Energy and Commerce Committee Chairman7 {7 z, }. P8 Y& `( R
Henry Waxman, D-Calif., on whether the two recalls Toyota put, F6 B% H' ~; {5 o4 O
in place to deal with the issue would completely solve it,
8 ^5 @, K% X7 X, FLentz replied: "Not totally."
. s' L& u, W. V; nStill, he said chances of unintended accelerations were3 W5 m" g5 B/ ?) n( O( L
"very, very slim" once the recall was complete. Lentz also said' P' n* w1 r8 D! ?4 R* d y
Toyota was putting in new brakes that can override the gas
: M' |+ ^$ N3 }( r qpedal on almost all of its new vehicles and a majority of its
. _4 o7 x( O1 _/ bvehicles already on the road." n2 _$ H2 S! D& \$ Q m6 g
Meanwhile, Toyota president Akio Toyoda, who will testify+ Z5 \. e q8 h/ W5 I3 B
before a separate panel on Wednesday, said he took "full
r K6 L; f" h) H1 Tresponsibility" for the uncertainty felt by Toyota owners and
7 }9 y+ s: R3 e8 P! z7 t9 P9 noffered his condolences to a San Diego, Calif., family who were
/ c3 j, k4 q2 t* Mkilled in late August, reigniting interest in the problems.
; T# r& ?+ m; E7 p/ n"I will do everything in my power to ensure that such a+ u5 F; d1 X: [
tragedy never happens again," Toyoda said in prepared testimony) p. g6 B$ B) N! R H' Z7 Y
for Wednesday's hearing to the House Government Oversight, n. c4 H8 f2 z% ^" } ~
Committee. "My name is on every car. You have my personal# R3 N7 o6 K% j* g
commitment that Toyota will work vigorously and unceasingly to7 F3 f( H/ B% S" R
restore the trust of our customers."! e! p( g, h3 ?2 L1 u N4 t/ ?1 Z
Lawmakers heard a brief, but riveting, deion from% e! a A- U C2 x2 I; a
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
+ F7 s, `0 t7 i- ~* W" Gzoomed to 100 miles per hour as she tried to get it to stop --. T5 @! n3 V* u6 s6 Z, ]4 X% ~
shifting to neutral, trying to throw the car into reverse and- h9 x7 p# ?2 _
hitting the emergency brake. Finally, her car slowed enough' h# Q: K& U n4 ~! ^
that she was able to pull it off the road onto the median and
0 p+ g* I3 Z# C! Z) _2 @% Tturn off the engine.
8 r% G# h* ?$ X% z. DFighting back tears, she described her nightmare ride of, b+ }7 Z( z5 r- k: e
October 2006, calling it "a near death experience."
1 e% ]" k: o' W1 @; ["After six miles, God intervened" and slowed the car, she( Q: ?, B* W; e2 s
said. She added that it took a long time for Toyota to respond
. V" }- [1 y7 W, Y M9 ?to her complaints.2 B" z7 c% u* |! I) M# q
In an often contentious full day of testimony, lawmakers
6 O0 X( P/ Q( preturned again and again to the question of whether electronic
+ h3 W( v P+ O. v$ u0 cmalfunctions may have contributed to the speeding cars.- g# P7 M7 ~5 M/ R
"We are confident that no problems exist with the electric
* c; ~; z4 ~. B. w* r& Gthrottle control system in our vehicles," Lentz said. He cited
0 ?0 }- v0 A" u4 m"fail-safe mechanisms" in the cars that were designed to shut6 M+ ]+ @/ E8 O* _! I" g$ S
off or reduce engine power "in the event of a system failure."' e$ d# Q, {4 Z& M, @* m
Transportation Secretary Ray LaHood told the panel in1 \3 w, |, z3 p1 t7 ]4 G5 l2 V9 E
prepared testimony that possible electronics problems were+ P1 ?3 _5 F! r
being looked into by his agency. He said the company's recalls! W, Q0 j2 A3 i, {$ V
were important steps but "we don't maintain that they answer
3 ?, g" z- B( G$ o: V- ^" H# x2 A3 [every question."
$ f" ^/ J. U2 H' {" z8 Y" L' ZToyota hired a consulting firm to analyze whether/ u7 O, N: }& D( p( T$ V
electronic problems could cause unintended acceleration. The& m4 ^7 ^$ o; S) B" V
firm, Exponent Inc., found no link between the two. But) w3 ~! b, L* W7 I8 F. A/ z% Z
committee investigators said the testing studied only a small
+ t$ x* |) ? V( d6 q( Cnumber of vehicles
! P* r, I3 H/ W/ QTracking down an electrical problem can be far more# P, X" X+ x3 }
difficult, expensive and time-consuming than finding a4 Q( s) G9 @ p$ O0 U, K' I. Q
mechanical problem. Electrical problems can have more than one
: i! n. K4 a9 b: S e! lsource, and they can come from inside or outside the car.
8 M- u" Z6 a" ^5 oMechanical problems often leave clues such as physical damage,/ W9 B% x% h$ u3 x
where electronic troubles can be hidden in software or leave no
; I- p* u: I7 s. Y. I z0 Atrace at all." e; |3 K1 w$ j; f" Z q$ ~5 [" E
House investigators who reviewed Toyota's customer call2 |* `# F G, ]& h
database found that 70 percent of the complaints of sudden
' Y& A$ F: [8 D% x# Wacceleration were for vehicles that are not subject to the
2 ~' e L' X5 zrecalls over floor mats or sticky pedals.
W: F3 d0 y% R1 \. gRep. Bart Stupak, D-Mich., chairman of the subcommittee,+ X7 y0 i1 {$ f/ n" D6 F
said Toyota "misled the American public by saying that they and: M! W# y( s( l1 x( \) ^
other independent sources had thoroughly analyzed the
3 B) d) \ B4 w9 d t& helectronics systems and eliminated electronics as a possible
' y% Q" o% ~' @' S4 t# G! |cause of sudden unintended acceleration when, in fact, the only% F6 ^: @7 h8 V% ?- M
such review was a flawed study conducted by a company retained
1 E1 s, j; a, [6 g* H) r0 G! {by Toyota's lawyers."
, p, _% G9 v e1 |& x; J$ ^Lentz apologized anew for the company's slow handling of
" d. f5 H) ` M8 _ cproblems. "We have not lived up to the high standards our
; |, ^1 g% y+ E. \customers and the public have come to expect from Toyota," he
5 |3 A) T# W- a1 u9 m% _! hsaid.
" [6 x% [7 |6 i( ]5 b$ A; K9 B"Put simply, it has taken us too long to come to grips with5 m) | G4 W* y: I
a rare but serious set of safety issues, despite all of our
4 s; T, D6 w4 S) ~8 W: d8 R# Ygood faith efforts," said Lentz, president and chief operating
4 k- j* V1 V" i5 u+ \( | e4 l' Hofficer of Toyota Motor Sales USA. Inc., @. \; _' b+ |5 q+ [4 D: W e
Separately, among hundreds of Toyota dealers lobbying0 \) v. i1 p) S$ n( m) Y, x
members of Congress Tuesday, there seemed to be widespread
( N* t1 k$ f ?rancor toward a federal government they view as picking on the
- C2 ^$ |5 I, T; d% _, u' n1 ]automaker, at least in part because of the government's/ `6 I' |# n- K$ X5 v: K5 }9 f
investment of billions of dollars in General Motors and% H4 y) S- R( F! ]7 T- X6 u
Chrysler.9 B1 j8 t" m3 M( y, V) l
"That's hard for me as a citizen to understand why my tax
& f* B; u. r+ u! @9 P" U+ _dollars are going in that direction," Paul Atkinson, a9 L6 P8 j! ?, O+ c4 C
Houston-area Toyota dealer, said at a news conference that also( ?' p; K4 B* _) b# x
served as a pep rally for the visiting dealers. "To compete
% w$ S5 R) L# ^8 Ewith the government as an individual entrepreneur is pretty
; R* S" L; M# `! Qtough."
* X7 v4 j" b( q& K* ?---$ a$ ]; k3 R- {0 x0 V" G: h0 l. R+ a
Associated Press writers Alan Fram, Stephen Manning and Tom
7 v( w4 [: r1 `7 c* {6 q5 yRaum in Washington and Tom Krisher in Detroit contributed to; g( ^% u. O$ d8 o7 w2 j% S
this story.
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9 p( m# S1 [8 i/ P+ V9 r-0- Feb/23/2010 21:04 GMT |
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