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丰田承认换踏板不一定能全部解决加速问题9 ]& x+ Q: M' D+ Z4 Z
By LARRY MARGASAK and KEN THOMAS5 a: y9 a! ~& x s* f4 Q
Washington (AP) -- The president of Toyota's U.S.; q! b5 [$ c% F. q* B F7 P
operations acknowledged to skeptical lawmakers on Tuesday that& g z( z$ h+ d( b) ?/ N
the company's recalls of millions of its cars may "not totally"/ d- U% D. B+ o* F4 d
solve the problem of sudden and dangerous acceleration.
e7 L+ e8 L' K$ P"We are vigilant and we continue to look for potential
. R& m: Y. C! D3 L& k2 _causes," Toyota's James Lentz told a congressional panel.4 A6 a- G8 B" o' A) P
However, he repeated his company's position that unexpected
. X" ?; u( h8 }- g* wacceleration in some of the company's most popular cars and# H% l" |5 J( U( v
trucks was caused by one of two problems -- misplaced floor+ H* Q! _* z1 F5 z7 V7 K" n8 [+ W
mats and sticking accelerator pedals.3 Y! _: y( {- V3 G4 p
He insisted electronic systems connected to the gas pedal
" s8 t. |) b% I3 Q4 z, ^$ C( n T8 cand fuel line did not contribute to the problem, drawing sharp
: I. i3 q5 e# _5 U4 l7 lcriticism from lawmakers who said such a possibility should be
3 g3 {1 x% s6 F# O( ^further explored -- and from a tearful woman driver who could( p+ T. S# b: ]3 F4 H
not stop her runaway Lexus.
$ P0 p3 p- j0 E% V7 R a7 R0 ^"Shame on you, Toyota," Rhonda Smith, of Sevierville,8 J2 p# G( ]5 w2 X) Y
Tenn., said at a congressional hearing. Then she added a second
" M7 k; U9 ~# i$ Z"shame on you" directed at federal highway safety regulators.7 ~3 s* I5 g* ]
Texas Republican Rep. Joe Barton cautioned his colleagues2 M/ I* P- v$ e% d; |
early in the hearing against conducting a "witch hunt" and said
/ M0 X, l' @4 K1 y2 V/ p, A" }"We don't want to just assume automatically that Toyota has
% x' G- r% W/ p( j( Qdone something wrong and has tried to cover it up." But midway5 o: b) p% B% q+ |
through Lentz's testimony, Barton said of Toyota's
( \9 G5 n: L8 \9 R. f! D+ d$ }investigation of the problems: "In my opinion, it's a sham."2 k6 |: n( D# R0 D9 c2 K( V* i( [% O) }
Lentz said the company had not completely ruled out an
+ s1 R% k0 f& ]/ pelectronics malfunction and was still investigating causes of
& ?6 ?/ G, X' ithe sudden acceleration. Still, "We have not found a& G7 H0 I2 \" f' n% ?' L
malfunction" in the electronics of any of the cars at issue, he
6 t5 d& l8 g0 N- A0 [0 S1 E5 Y5 }said.
9 U* n j0 i2 ]& y/ m! ^! R7 _As to Smith's harrowing story, "I'm embarrassed for what# N) `/ R- E K' K: B" X& A9 x' `1 S
happened," Lentz said. "I want her and her husband to feel safe
a5 [4 A& e) a8 qabout driving our products," Lentz said.
. M2 \" z+ |; b# i2 ?% g" pThree congressional panels are investigating Toyota's
% U8 r1 p' k9 r+ cproblems, which affect a huge number of Americans. Toyota has
2 o! d" g3 O9 o* x! Srecalled some 8.5 million vehicles worldwide -- more than 6" s# c6 g* D1 t
million in the United States -- since last fall because of# P; P4 S$ B' w. s
unintended acceleration problems in multiple models and braking4 m5 a u& \- B/ K8 H
issues in the Prius hybrid. It is also investigating steering: E0 J/ Z% G- |1 ^5 {: q1 K4 a
concerns in Corollas. People with Toyotas have complained of
0 }& v, ^% o: c; R+ s( Y! I8 ktheir vehicles speeding out of control despite efforts to slow
: `0 x1 n/ l* b5 x, ?1 Qdown, sometimes resulting in deadly crashes. The government has. y. M6 E/ Y& ^; x$ C8 w, M1 w
received complaints of 34 deaths linked to sudden acceleration5 r' y1 ]& _- A: ~) _$ k2 M
of Toyota vehicles since 2000.& r1 h9 c8 p! P" ?0 A& Z5 ?
Lentz, who choked up while discussing the death of his own' s3 x( T) W, X, i8 l- s
brother more than 20 years ago in a car accident, said he5 A7 S3 B3 B4 i6 H
understood the pain.9 e5 ~' F8 {! ~& ?0 p7 b
"I know what those families go through," he said.
( Z% d# L! q/ s1 xLentz has said in the past that he was confident Toyota's4 ]* O- N* S" L. ^7 A
fixes on the recalled vehicles would correct the problems.
R! V4 c: y* F$ t, J/ o5 l" MBut when pressed by Energy and Commerce Committee Chairman4 {* F9 ^( _; I' r9 i0 O k% |
Henry Waxman, D-Calif., on whether the two recalls Toyota put5 `! a/ v1 \8 Q2 g
in place to deal with the issue would completely solve it,
8 T4 u! O- f* A: jLentz replied: "Not totally."
. }/ ~1 q8 v6 M& |0 D2 QStill, he said chances of unintended accelerations were, R: Z1 @$ a& m/ a4 d: a% G4 J j& i
"very, very slim" once the recall was complete. Lentz also said* ^, {) v x% s- Y: e2 D. x
Toyota was putting in new brakes that can override the gas1 m" ?# R% R; x9 `+ B# R
pedal on almost all of its new vehicles and a majority of its6 i2 i- S7 s0 D, _0 l! @! _/ ]- b
vehicles already on the road.
! q( q! W4 C0 F: ^5 F0 ]1 uMeanwhile, Toyota president Akio Toyoda, who will testify
: j l3 A9 b# n& gbefore a separate panel on Wednesday, said he took "full
( N& x8 A4 o* D N9 y# ]5 Z0 eresponsibility" for the uncertainty felt by Toyota owners and1 J- G0 g- J/ h1 ?0 h
offered his condolences to a San Diego, Calif., family who were% ] O) K. b, [+ w" l
killed in late August, reigniting interest in the problems.3 J3 \7 ]) u4 j& `; H1 i3 L9 ?
"I will do everything in my power to ensure that such a
- P p# [4 s+ \tragedy never happens again," Toyoda said in prepared testimony
K" O( n4 ^- F/ Lfor Wednesday's hearing to the House Government Oversight
6 E3 L* b4 K0 WCommittee. "My name is on every car. You have my personal
2 W0 R1 g& M' o; i7 scommitment that Toyota will work vigorously and unceasingly to
3 Q( x+ _$ f$ R' D! @. k6 y0 M& P2 \restore the trust of our customers."
; k5 _8 I$ Z0 o1 ^* N9 ~Lawmakers heard a brief, but riveting, deion from& ^0 c3 }- c+ H0 ^& q: B
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
* c5 r3 L7 V$ s% M; G+ k: p4 qzoomed to 100 miles per hour as she tried to get it to stop -- F% b u( p/ ^# o" G
shifting to neutral, trying to throw the car into reverse and, F4 L! Q* g3 v% s
hitting the emergency brake. Finally, her car slowed enough( M2 ~( r" W) |8 q
that she was able to pull it off the road onto the median and
$ @* f4 n8 Y' Q9 Cturn off the engine.8 w% }5 x& E/ K0 @0 t* L" M0 w
Fighting back tears, she described her nightmare ride of* p+ A2 G# u6 A6 m( S/ Y4 ?
October 2006, calling it "a near death experience."
- [8 M- K$ U T5 ^/ T" |+ Z"After six miles, God intervened" and slowed the car, she P8 @4 X+ g) O6 F
said. She added that it took a long time for Toyota to respond, E$ z8 Q3 L7 E2 N O: L
to her complaints.: A- _( W' b6 _' z
In an often contentious full day of testimony, lawmakers5 Y/ C9 C- F" m! A$ o1 p7 I0 G3 Q
returned again and again to the question of whether electronic
; l: W2 ~5 u7 O6 Pmalfunctions may have contributed to the speeding cars.8 H& x. x2 N- }. o: [4 \
"We are confident that no problems exist with the electric/ A' m8 Y' @0 H8 F7 Y
throttle control system in our vehicles," Lentz said. He cited8 y, h4 @4 ~! R: C E- H) K* U
"fail-safe mechanisms" in the cars that were designed to shut. E O$ w: Z. H2 j) r
off or reduce engine power "in the event of a system failure."
/ }* \" L( f% N. I, T( nTransportation Secretary Ray LaHood told the panel in$ l' d0 e$ T$ s. _( ?
prepared testimony that possible electronics problems were
. ]( P' q# U! [+ z5 ybeing looked into by his agency. He said the company's recalls+ a; f9 i& i8 d2 |
were important steps but "we don't maintain that they answer0 p) ~6 W0 Q7 r
every question."
" O6 u3 U% Z$ _; E! _5 ^Toyota hired a consulting firm to analyze whether, Z0 F/ G" E9 g+ L" v S; n. [
electronic problems could cause unintended acceleration. The
4 r% Y" {( @+ X6 Rfirm, Exponent Inc., found no link between the two. But
$ _3 b+ V* J4 | \committee investigators said the testing studied only a small4 m) W' I# \1 G {2 N5 Y
number of vehicles7 n6 M* y% V- D9 e! ]
Tracking down an electrical problem can be far more
3 Z5 o' v$ G! C1 U! K* h7 _difficult, expensive and time-consuming than finding a. y! d0 u+ s$ l* T
mechanical problem. Electrical problems can have more than one0 B5 `! |" G6 o) k
source, and they can come from inside or outside the car.
4 U/ J+ h; Z6 c) ~5 hMechanical problems often leave clues such as physical damage,
1 }$ ?# K9 |. m% w, }! S3 B# Zwhere electronic troubles can be hidden in software or leave no& s: w* s! U4 G& w6 Q
trace at all.
1 Z$ n9 M. F4 o hHouse investigators who reviewed Toyota's customer call
$ A/ O5 H6 d5 u1 u( k" q; m9 M4 Cdatabase found that 70 percent of the complaints of sudden
+ N3 m9 y3 g7 u4 O; c; L+ K- Nacceleration were for vehicles that are not subject to the( W Q( Z6 S: V- j4 ~
recalls over floor mats or sticky pedals.
8 U9 c2 f& r! u& ERep. Bart Stupak, D-Mich., chairman of the subcommittee,! v+ i3 `( S; p4 N
said Toyota "misled the American public by saying that they and4 q N- q& N5 P6 E
other independent sources had thoroughly analyzed the) q6 r9 C, e- s8 L
electronics systems and eliminated electronics as a possible4 S b _/ z1 F" b" Z
cause of sudden unintended acceleration when, in fact, the only6 @9 M! f+ R& u. I
such review was a flawed study conducted by a company retained
. L. p& s( ]4 s/ Eby Toyota's lawyers."" H2 B- h* _1 g9 R; r
Lentz apologized anew for the company's slow handling of% x9 p. h& y3 {: q$ \1 g
problems. "We have not lived up to the high standards our4 ]) O) W8 f/ A( i7 V
customers and the public have come to expect from Toyota," he
6 H0 ? E% U' o% z$ Fsaid. g( N" A/ J( I: `
"Put simply, it has taken us too long to come to grips with0 c8 G9 m, _, Y) G( A/ _; }) |4 }, [
a rare but serious set of safety issues, despite all of our
. a1 C5 ]; z# Sgood faith efforts," said Lentz, president and chief operating
6 i* {+ s* x; w1 x% B# M$ j! t! ?officer of Toyota Motor Sales USA. Inc.
4 p) S. C/ }1 ]0 ESeparately, among hundreds of Toyota dealers lobbying3 r- A, c4 d5 ^* L
members of Congress Tuesday, there seemed to be widespread
+ _7 Z# |( M6 ^9 `) m1 ?# e) Hrancor toward a federal government they view as picking on the* K$ C6 x' a3 x5 f% Z
automaker, at least in part because of the government's; }$ B' d/ u d2 r" v+ D
investment of billions of dollars in General Motors and
1 O+ \, L3 o3 T4 TChrysler.1 m' C, k1 }: q
"That's hard for me as a citizen to understand why my tax
5 Z; Y4 M, X# l) r# n* ^9 Idollars are going in that direction," Paul Atkinson, a3 h& \/ j7 e) `3 m, d
Houston-area Toyota dealer, said at a news conference that also/ O, q+ h7 z- _* `' h5 Q
served as a pep rally for the visiting dealers. "To compete7 Z4 z1 b, i1 G' z; X. {
with the government as an individual entrepreneur is pretty
& C0 ]+ P3 } G: H0 etough.") Q. D) H) Y' }# V9 |, \8 s. e
---8 k# A, ]" g( `3 g2 u$ q
Associated Press writers Alan Fram, Stephen Manning and Tom
9 Q C8 h' B- D- [7 h8 ERaum in Washington and Tom Krisher in Detroit contributed to
5 L x9 K P( N- ~* ~4 Jthis story.8 t9 k# v- J! p! T
6 T3 U1 p ~. K' I0 N: i-0- Feb/23/2010 21:04 GMT |
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