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丰田承认换踏板不一定能全部解决加速问题, p( f; q; V+ P$ V& d
By LARRY MARGASAK and KEN THOMAS
y& I' G. `- KWashington (AP) -- The president of Toyota's U.S.
5 C& h, T' V% Q8 Soperations acknowledged to skeptical lawmakers on Tuesday that
7 i$ i3 f' U* Cthe company's recalls of millions of its cars may "not totally"+ @" }4 ]. A! M+ ^. e
solve the problem of sudden and dangerous acceleration.2 E0 g0 ]) A2 u9 d4 S
"We are vigilant and we continue to look for potential
! z# A! n3 q( R# D$ Ccauses," Toyota's James Lentz told a congressional panel.. M9 p" k+ C% z0 z
However, he repeated his company's position that unexpected7 r$ u7 D9 P- K- t
acceleration in some of the company's most popular cars and1 K* e& V* _& J, s: H
trucks was caused by one of two problems -- misplaced floor) P; A) j. t, d& ~. N/ u
mats and sticking accelerator pedals.
. o' P! n9 @) ?3 D' OHe insisted electronic systems connected to the gas pedal% U8 y6 i. a x5 w3 s
and fuel line did not contribute to the problem, drawing sharp
6 H) {% i. p" ?8 o, c7 Vcriticism from lawmakers who said such a possibility should be* e2 i, V9 F& q
further explored -- and from a tearful woman driver who could
. f+ ]2 J. r% H4 V" y- b: fnot stop her runaway Lexus.! J' H# i& p" _/ [% s/ c
"Shame on you, Toyota," Rhonda Smith, of Sevierville,4 R- i# B. D, n* w+ Z
Tenn., said at a congressional hearing. Then she added a second
4 r- T. q* w$ }. @( ^$ {. N( F2 U"shame on you" directed at federal highway safety regulators.
$ Z) Z! Q0 E# S% D# ^+ d6 ZTexas Republican Rep. Joe Barton cautioned his colleagues
4 F* I1 R; R( F' oearly in the hearing against conducting a "witch hunt" and said
/ K) I, D0 i2 l: \; o"We don't want to just assume automatically that Toyota has+ n; a3 x( O4 h1 l) t) k D7 Z
done something wrong and has tried to cover it up." But midway
( A: x5 u( N0 zthrough Lentz's testimony, Barton said of Toyota's6 ]! c4 f" _( M1 D$ _
investigation of the problems: "In my opinion, it's a sham."! N o. r3 `% D. ~2 Z, [
Lentz said the company had not completely ruled out an
/ @, n& w% s1 C5 P- k9 a. F/ relectronics malfunction and was still investigating causes of
+ e7 i& u' p2 `/ t6 p: wthe sudden acceleration. Still, "We have not found a
. G% s. E0 w Q$ v+ amalfunction" in the electronics of any of the cars at issue, he' b- A5 H% _& Z% S! V; }0 ~6 ^5 c
said.1 }0 Y* T* k+ U ^' b6 T. T5 k
As to Smith's harrowing story, "I'm embarrassed for what
. y/ o: M* C, I3 s& P; Qhappened," Lentz said. "I want her and her husband to feel safe, x" C+ v; w4 x+ E
about driving our products," Lentz said.
& F$ w/ x B( ]7 p% gThree congressional panels are investigating Toyota's
$ G) r4 a" s% t; {- v$ Aproblems, which affect a huge number of Americans. Toyota has
, x& C# s- {8 |7 g! d% s+ @$ Grecalled some 8.5 million vehicles worldwide -- more than 6
* u! t2 C% \" F1 {million in the United States -- since last fall because of
- m& i& ~! R. f4 R1 i' l- |unintended acceleration problems in multiple models and braking5 V) D7 e5 @* p# r
issues in the Prius hybrid. It is also investigating steering, C; r" k+ j& y h( o1 }5 N- E* v) y8 [
concerns in Corollas. People with Toyotas have complained of
1 _ f2 l) h5 D9 }their vehicles speeding out of control despite efforts to slow [# c# l3 \4 o; Y+ W, S
down, sometimes resulting in deadly crashes. The government has0 d: }0 ^ I7 l6 E) z3 M2 g( a
received complaints of 34 deaths linked to sudden acceleration
" y) e: W9 m! W4 i* Z8 \0 `; ?of Toyota vehicles since 2000.4 T" Y. }& m" H% W2 H, z! R
Lentz, who choked up while discussing the death of his own8 u; K, e( W$ x) `3 @) z
brother more than 20 years ago in a car accident, said he3 M! G' c a8 F5 P
understood the pain.
6 C" ^& l8 g6 U"I know what those families go through," he said.
# M ^; f/ y# | wLentz has said in the past that he was confident Toyota's e( j4 c. r/ k9 v* H
fixes on the recalled vehicles would correct the problems.
1 b% w. x! A$ \0 l' `# {6 j8 i' ABut when pressed by Energy and Commerce Committee Chairman
: ]# i$ a, T- ]) e. N6 h( QHenry Waxman, D-Calif., on whether the two recalls Toyota put
$ X0 X' u4 F- k6 |in place to deal with the issue would completely solve it,
( ^! x# u; B% \! u2 @( \Lentz replied: "Not totally."
' `$ X, C; W% z6 P# r7 v- m FStill, he said chances of unintended accelerations were
+ O# F* S) M7 d# G' y"very, very slim" once the recall was complete. Lentz also said
; o( c" \1 E, B- {# y/ yToyota was putting in new brakes that can override the gas
6 n' o* U0 c) s7 m% N* gpedal on almost all of its new vehicles and a majority of its
J% K3 T9 o7 u: ]6 q3 v% l; m# qvehicles already on the road.7 S+ m% e( A3 [5 S- r1 T, P
Meanwhile, Toyota president Akio Toyoda, who will testify
$ c; n k3 Z, Q1 F: Kbefore a separate panel on Wednesday, said he took "full. h* G( a5 F! t( c) s+ k9 x+ ~: [
responsibility" for the uncertainty felt by Toyota owners and; K# A1 s% H0 _# T- M& r
offered his condolences to a San Diego, Calif., family who were6 P$ V P( t' r3 K
killed in late August, reigniting interest in the problems.
- c: U8 X- G. `" {! ~"I will do everything in my power to ensure that such a% Y7 X. C1 {) v4 Y l e. [
tragedy never happens again," Toyoda said in prepared testimony
/ ?% Z m6 p! n* ^& |for Wednesday's hearing to the House Government Oversight* n( C; @! h$ X1 e+ j
Committee. "My name is on every car. You have my personal* Z# d( I) W! O4 D
commitment that Toyota will work vigorously and unceasingly to
1 X% G* u: o* o3 j! \/ Wrestore the trust of our customers."9 l& Q4 @5 u. ]7 t' V6 i
Lawmakers heard a brief, but riveting, deion from7 L- I( ]: V6 S4 J( ^
Smith, the Tennessee woman whose Toyota-made Lexus suddenly/ r9 C* F9 H7 f" d# i
zoomed to 100 miles per hour as she tried to get it to stop --, U3 N' T- f! k5 j0 m3 i
shifting to neutral, trying to throw the car into reverse and- t* P; [5 T2 N5 L) h1 p
hitting the emergency brake. Finally, her car slowed enough4 \: P) E$ _) m
that she was able to pull it off the road onto the median and/ k. _% c) n3 Z) w. G$ y% p
turn off the engine.
( q8 f% q! o4 b! ?) ]& mFighting back tears, she described her nightmare ride of# } n1 b& {( e9 V7 f* E
October 2006, calling it "a near death experience."
. Q u) P, u0 B8 P% G* C* ["After six miles, God intervened" and slowed the car, she
w4 Y( @7 B3 j% x) a2 v9 V9 L9 _said. She added that it took a long time for Toyota to respond' K" x2 a }* h2 k
to her complaints.7 Y- H1 q7 w# ?+ k8 d: G, o
In an often contentious full day of testimony, lawmakers
5 V: O; H+ r& e8 h3 B, j Preturned again and again to the question of whether electronic2 G. @$ H* k; w. a2 s
malfunctions may have contributed to the speeding cars.
; V# @$ d# i0 \" d"We are confident that no problems exist with the electric
" C# t$ j0 Z; k$ _* Ethrottle control system in our vehicles," Lentz said. He cited9 ~7 `% `5 ~7 g# t: `3 o, E2 Q' M
"fail-safe mechanisms" in the cars that were designed to shut! F; o% D7 j( ^' z* O: N
off or reduce engine power "in the event of a system failure."% q5 ]$ L/ _: J% |4 D- [
Transportation Secretary Ray LaHood told the panel in/ z f, R8 X& F2 n9 @2 P0 i% }
prepared testimony that possible electronics problems were
. _( _5 k. q" Q8 _( i1 ]being looked into by his agency. He said the company's recalls9 Z2 {$ |; G% j- S8 c
were important steps but "we don't maintain that they answer8 q) \3 v4 R' L! _: \
every question."
( e" L. A; P2 v. h; G( DToyota hired a consulting firm to analyze whether
: X+ T3 E0 {2 pelectronic problems could cause unintended acceleration. The& C0 y+ y) b3 e
firm, Exponent Inc., found no link between the two. But
M4 b& c/ ?: L1 v1 n7 x5 J/ g/ ccommittee investigators said the testing studied only a small) x8 Y1 P7 g, }7 Y( q! X
number of vehicles
; J! v# y/ [+ G% X, o6 }8 [$ DTracking down an electrical problem can be far more V& B( c1 f; b: u7 M
difficult, expensive and time-consuming than finding a/ r P6 m: X, Q# o, e8 x
mechanical problem. Electrical problems can have more than one2 Z3 @ ]8 t! N& ]
source, and they can come from inside or outside the car.
. J4 W1 s& G: eMechanical problems often leave clues such as physical damage,
( k1 h. h& T$ m3 A4 s' }where electronic troubles can be hidden in software or leave no6 u2 |8 p7 F3 m' M2 m
trace at all.' J! E. S: w5 n7 ^. Y
House investigators who reviewed Toyota's customer call
0 g+ F" W% I( a& N: j& Tdatabase found that 70 percent of the complaints of sudden
. a9 ~" u; v6 I% u5 F$ Jacceleration were for vehicles that are not subject to the
! { E1 G/ y/ N, Y) l% Wrecalls over floor mats or sticky pedals.
4 P, T/ k0 z+ @: P. \Rep. Bart Stupak, D-Mich., chairman of the subcommittee,9 i: w4 c' C$ v
said Toyota "misled the American public by saying that they and
0 Q, L8 c+ l8 t9 Z( R+ D. A) J- pother independent sources had thoroughly analyzed the4 ~9 R" B9 r0 h, k7 W% o
electronics systems and eliminated electronics as a possible
) d" _8 N& G& [% |2 acause of sudden unintended acceleration when, in fact, the only: ]% ~. f( m5 I- U0 L; ^6 w- X
such review was a flawed study conducted by a company retained" |5 Y1 U1 c! K4 n* s, G8 V' }2 f
by Toyota's lawyers."
2 w& {/ @/ U, I. ?& K* QLentz apologized anew for the company's slow handling of7 o+ ~* E$ H# b' h- r
problems. "We have not lived up to the high standards our
" J( H, z! y# C& _% J8 W2 b3 acustomers and the public have come to expect from Toyota," he
% |$ {- C% H2 zsaid.3 L ^( ?* N# ], J3 j6 V1 }
"Put simply, it has taken us too long to come to grips with
( V+ j# v7 `& s0 F3 }& ja rare but serious set of safety issues, despite all of our
" L9 {6 ^1 I q Xgood faith efforts," said Lentz, president and chief operating7 \' a T" M# h" i
officer of Toyota Motor Sales USA. Inc.7 y$ \* ~( C5 c# J( K, w6 U/ t A+ o
Separately, among hundreds of Toyota dealers lobbying
`% _9 Q& O- {members of Congress Tuesday, there seemed to be widespread' t) C& q- [0 |6 W" n2 r
rancor toward a federal government they view as picking on the
/ p. i" V, b! Tautomaker, at least in part because of the government's; T. X, o% y* G
investment of billions of dollars in General Motors and
: o8 N$ }- m2 X, s* `' C1 S3 eChrysler.* Q' O! H) ^) r5 p% [. N
"That's hard for me as a citizen to understand why my tax( Q3 N4 b! |( m
dollars are going in that direction," Paul Atkinson, a
4 }# j/ R( E# S& o7 d( ^0 `Houston-area Toyota dealer, said at a news conference that also: Y: e4 M% p U2 O
served as a pep rally for the visiting dealers. "To compete
2 w Q5 \3 {: L0 o& |6 vwith the government as an individual entrepreneur is pretty! E$ `: U: F- k7 |8 a* y" N% |
tough."
5 |; j! L( q1 P---$ e. K' Y& V' x- k
Associated Press writers Alan Fram, Stephen Manning and Tom2 Y$ {* o( `5 J4 F
Raum in Washington and Tom Krisher in Detroit contributed to
, Z( K6 J% H% ^( \& b2 Mthis story.
3 U$ Q, ^ T2 U( ~8 ~) @" \6 q# q6 x9 |. D; u2 s3 @1 b
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