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丰田承认换踏板不一定能全部解决加速问题. i% T3 \" k! t4 i1 h: E
By LARRY MARGASAK and KEN THOMAS
* Y- | M' b0 O( ~" `Washington (AP) -- The president of Toyota's U.S.
6 p3 \9 }: z- z: Goperations acknowledged to skeptical lawmakers on Tuesday that
" E; A8 _+ F, e, b+ Uthe company's recalls of millions of its cars may "not totally"
3 G9 q1 o! `5 l$ bsolve the problem of sudden and dangerous acceleration.
2 _) P3 I8 v" a7 E"We are vigilant and we continue to look for potential/ O( [" Q9 N0 }7 a* F/ j& b
causes," Toyota's James Lentz told a congressional panel.3 m3 ^& c! {& z# j
However, he repeated his company's position that unexpected0 s" C1 G$ v! T: w1 H# q
acceleration in some of the company's most popular cars and
% s8 M* U5 _" z6 O( X2 [trucks was caused by one of two problems -- misplaced floor
4 _& i% E. e0 @" n% _# m( imats and sticking accelerator pedals.
8 o( I3 W$ l# OHe insisted electronic systems connected to the gas pedal7 P/ U8 n( U6 _" u% ^4 U% V
and fuel line did not contribute to the problem, drawing sharp9 s( {% r7 w, O! ~. L& Z/ y5 _
criticism from lawmakers who said such a possibility should be1 [) p, W! [2 A! @
further explored -- and from a tearful woman driver who could. ]5 b7 Q$ M% Y" u8 E
not stop her runaway Lexus.
1 Q4 {# }) _, w2 ]4 W"Shame on you, Toyota," Rhonda Smith, of Sevierville,
2 L3 |1 g, l" b/ r( q1 U8 STenn., said at a congressional hearing. Then she added a second
3 c( w9 \6 m' i7 A3 P! c0 q4 ?& f"shame on you" directed at federal highway safety regulators.7 j9 x7 K) E" e$ s0 s
Texas Republican Rep. Joe Barton cautioned his colleagues
6 J# U% {$ g6 E7 S; l' Q% vearly in the hearing against conducting a "witch hunt" and said/ u0 m3 ]1 r9 j# n
"We don't want to just assume automatically that Toyota has: E+ [6 ^5 `/ ~; s, `( A
done something wrong and has tried to cover it up." But midway$ l; L( u$ C/ y# F' c
through Lentz's testimony, Barton said of Toyota's& f2 B5 e2 L+ t* B- D# i- Y
investigation of the problems: "In my opinion, it's a sham."
, k( [' ?5 z+ x/ J3 c, zLentz said the company had not completely ruled out an
5 K5 k$ T, k/ j: h! X Kelectronics malfunction and was still investigating causes of: d, E3 K5 q4 K3 g& M: [
the sudden acceleration. Still, "We have not found a
, z* @0 i) Y/ f0 t- r5 Amalfunction" in the electronics of any of the cars at issue, he: B/ n/ \ H0 }$ ^. g$ ?* Z2 W
said.
4 a: S# c5 W5 r$ Y) d3 x6 dAs to Smith's harrowing story, "I'm embarrassed for what: a2 p, D( Q! N2 t5 d; \! ] G1 t
happened," Lentz said. "I want her and her husband to feel safe/ I3 w. R4 p, q3 a( d9 l
about driving our products," Lentz said.) n7 _# O3 Z2 L+ R7 Y
Three congressional panels are investigating Toyota's# |1 G0 M; s4 b8 A8 z1 r: Q
problems, which affect a huge number of Americans. Toyota has
/ b. \. E! `$ d3 M# _ K. `recalled some 8.5 million vehicles worldwide -- more than 6* U0 b$ f; t( j1 z4 j+ P
million in the United States -- since last fall because of# A& _/ s) ^3 P6 O$ o' y3 P' `& [
unintended acceleration problems in multiple models and braking
9 N' e# u" W' Q" `6 \) J& V5 @issues in the Prius hybrid. It is also investigating steering/ k' p% b |/ T1 X
concerns in Corollas. People with Toyotas have complained of
+ K- |0 ~" N# k5 s& c# H# Etheir vehicles speeding out of control despite efforts to slow
2 x2 c* c: g, x- i) L7 Y& Ydown, sometimes resulting in deadly crashes. The government has) E8 \- C( E3 r! Y8 V& `; L0 u
received complaints of 34 deaths linked to sudden acceleration, C) Z; h4 i1 M. T1 _7 v/ i3 ]
of Toyota vehicles since 2000.* N1 R2 u. P6 K9 c
Lentz, who choked up while discussing the death of his own$ K3 D' u$ m- j5 w3 c8 \3 `
brother more than 20 years ago in a car accident, said he6 A0 I' f8 d5 V$ }* M9 @
understood the pain.
3 ?1 P2 d/ X. P$ k6 w0 a"I know what those families go through," he said.3 c8 r! c; y9 p% y* K8 }
Lentz has said in the past that he was confident Toyota's
/ M2 m0 |8 h# _- V. yfixes on the recalled vehicles would correct the problems.: I/ T: j5 I, t% G% f9 A; q
But when pressed by Energy and Commerce Committee Chairman- v" s! ]" S: y E& R0 I8 {; w( y
Henry Waxman, D-Calif., on whether the two recalls Toyota put% R' W/ k3 r# V
in place to deal with the issue would completely solve it,
/ r$ @ X: p& o5 g; F2 p5 j$ KLentz replied: "Not totally."
! k6 O/ M6 F, V/ uStill, he said chances of unintended accelerations were
8 _# A6 N$ ]4 \4 P"very, very slim" once the recall was complete. Lentz also said. n3 w! J7 A0 G$ I
Toyota was putting in new brakes that can override the gas! i% ^ r- a4 X( h: O
pedal on almost all of its new vehicles and a majority of its
* `8 r* G/ W: i( zvehicles already on the road.
) U5 v% a6 t4 l6 iMeanwhile, Toyota president Akio Toyoda, who will testify$ K, u" L3 T! z; @
before a separate panel on Wednesday, said he took "full' p* p# S! v# I0 ^
responsibility" for the uncertainty felt by Toyota owners and
2 U/ t6 V& h0 A1 M# X1 C% hoffered his condolences to a San Diego, Calif., family who were
5 g+ J7 {% m$ T* |6 }8 Nkilled in late August, reigniting interest in the problems.
/ e" q$ R1 \! F: s$ w; a6 U"I will do everything in my power to ensure that such a
/ m0 j9 f' o$ i1 c# Otragedy never happens again," Toyoda said in prepared testimony
. z% H' M1 I( d( V, |9 Sfor Wednesday's hearing to the House Government Oversight
1 i4 y j, g/ d/ x5 aCommittee. "My name is on every car. You have my personal
( x* z. K' p! K+ h/ Pcommitment that Toyota will work vigorously and unceasingly to% t& Y! R, z( D6 ~7 ^- q
restore the trust of our customers."8 B* P6 e9 K( B/ ~7 n4 m- [
Lawmakers heard a brief, but riveting, deion from5 v% f K, c6 ^. m, J1 U
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
% }5 F# \# n. y; n+ _# H. D" b( lzoomed to 100 miles per hour as she tried to get it to stop --8 |; _) ^" W Y- \
shifting to neutral, trying to throw the car into reverse and
6 |; y8 ?3 H( ~hitting the emergency brake. Finally, her car slowed enough
% n, ?- F8 z8 o% h; p) Ethat she was able to pull it off the road onto the median and% H/ s8 y- m" p' M
turn off the engine.$ W: d8 ]! F# l) t5 Z$ i3 z+ k
Fighting back tears, she described her nightmare ride of0 ]' `5 P. b2 D: X E( q$ W
October 2006, calling it "a near death experience."
' P: R! ]% o9 K2 C% J0 k"After six miles, God intervened" and slowed the car, she. e. Z6 E6 H& K4 c+ _/ e, g
said. She added that it took a long time for Toyota to respond
9 @) t0 m+ @ w; i) _, ~* z0 N: Hto her complaints.
; ~/ ] D$ ]. I8 TIn an often contentious full day of testimony, lawmakers
4 m7 {$ Q1 K' n: `9 N# E/ b8 nreturned again and again to the question of whether electronic0 C, }/ g+ K0 P5 y% r4 F, B& t
malfunctions may have contributed to the speeding cars.* Q" P4 g: V; c) O/ V# f
"We are confident that no problems exist with the electric
" b* w. @9 m) K, x% y0 ?, bthrottle control system in our vehicles," Lentz said. He cited
J- S- T& _! e"fail-safe mechanisms" in the cars that were designed to shut" f, B/ x" p, D/ a& \
off or reduce engine power "in the event of a system failure."
6 d4 O7 ]" q- `. WTransportation Secretary Ray LaHood told the panel in0 i: O4 H& A; }$ M; o* ?) \& t
prepared testimony that possible electronics problems were0 d! W% a9 g0 W( c+ b+ U$ B8 V& X
being looked into by his agency. He said the company's recalls
$ J$ d$ K' R" d+ ]6 y! `were important steps but "we don't maintain that they answer8 n$ J$ a k6 u! z" d( I
every question."; v K7 o: j5 v* [* i
Toyota hired a consulting firm to analyze whether
/ f: x) _4 M6 R' celectronic problems could cause unintended acceleration. The" h$ ~' m0 z$ V3 q" E" F
firm, Exponent Inc., found no link between the two. But: R8 {+ S, Y/ c& h1 N
committee investigators said the testing studied only a small
- v0 p. J/ F. H8 d+ j% X- S, _number of vehicles
7 F- }5 ~& p. {- w# ^2 n$ x; f, tTracking down an electrical problem can be far more
! ~. l& M3 Q9 l$ F( ddifficult, expensive and time-consuming than finding a; J. B7 ^. f( y C- V7 P: g6 Z
mechanical problem. Electrical problems can have more than one
" x4 n0 |9 ^* y% I$ F, O3 msource, and they can come from inside or outside the car.
P$ M5 W# i! l" \- R6 L2 t2 qMechanical problems often leave clues such as physical damage,
0 ^$ |) w# y1 X9 O8 E& |- Cwhere electronic troubles can be hidden in software or leave no
4 Q2 j3 J7 g# V/ r- \6 z! k& G: Ttrace at all.3 u) ~. }& u9 E/ @, D
House investigators who reviewed Toyota's customer call7 `8 g4 o z4 `) M& U: Q
database found that 70 percent of the complaints of sudden% A2 H+ y; p- O$ T: k K& B
acceleration were for vehicles that are not subject to the
# \. Z% b; w+ @5 @3 Krecalls over floor mats or sticky pedals.
. S" W; R) B1 C. G- ]* T% \Rep. Bart Stupak, D-Mich., chairman of the subcommittee,* Y2 Y1 p' ^6 N0 a& \& X2 O. \
said Toyota "misled the American public by saying that they and
$ G, ~0 Z& n- Q. E, j+ Iother independent sources had thoroughly analyzed the4 q8 O: h6 O# T
electronics systems and eliminated electronics as a possible
: i* n' ^3 L g* ]cause of sudden unintended acceleration when, in fact, the only
9 E1 D O) V3 _+ k W1 Lsuch review was a flawed study conducted by a company retained
9 K$ o' L4 s$ Bby Toyota's lawyers."
+ Q5 y: j: C& g0 \2 {3 h k" w% \# iLentz apologized anew for the company's slow handling of% k/ p( n! \8 q3 v% ^9 i
problems. "We have not lived up to the high standards our# d- C5 K! t4 Y
customers and the public have come to expect from Toyota," he
# \; s( p- J9 h& E6 ~0 Qsaid.
( E( x8 R. W1 j( G4 _: t& U"Put simply, it has taken us too long to come to grips with% Y& V/ M. E) O+ U# p
a rare but serious set of safety issues, despite all of our* B+ G7 O9 z4 }7 }1 h! o; t H
good faith efforts," said Lentz, president and chief operating
$ z2 {5 J+ A' U( o+ _; }: n$ Jofficer of Toyota Motor Sales USA. Inc.
; m" D& \, j# z; D4 ` pSeparately, among hundreds of Toyota dealers lobbying
y& G( {5 A$ hmembers of Congress Tuesday, there seemed to be widespread
! [ T% t$ A9 mrancor toward a federal government they view as picking on the: K5 m+ W+ H0 ~4 c8 Q0 S
automaker, at least in part because of the government's2 q3 g5 C# ^" B
investment of billions of dollars in General Motors and( T2 L3 i7 k- t* R9 o/ F) t
Chrysler.; @/ C& k2 V8 U/ r4 ` X" b
"That's hard for me as a citizen to understand why my tax7 e4 u8 L) J$ h( c; C; W: l K
dollars are going in that direction," Paul Atkinson, a
4 ^/ r+ M$ h+ [$ E, UHouston-area Toyota dealer, said at a news conference that also: T: t! {% B( U7 f, {
served as a pep rally for the visiting dealers. "To compete6 l- @/ G q( {$ T! c: L: Z% @
with the government as an individual entrepreneur is pretty
. R8 D5 E. f* \) ktough."
/ m9 K+ X) E1 ~1 l---! O9 ^& K {' y, ]
Associated Press writers Alan Fram, Stephen Manning and Tom F7 W& `/ V: m& n9 [8 }" G
Raum in Washington and Tom Krisher in Detroit contributed to
w8 w+ O: E7 S3 cthis story.% u. m8 w( W# O; y! o
. i4 e) v: A C) U( A( p" t4 e-0- Feb/23/2010 21:04 GMT |
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