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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
8 ^ r# x, |9 l! W$ LBy LARRY MARGASAK and KEN THOMAS
- W! K) W( I# O8 d1 W. W( ^Washington (AP) -- The president of Toyota's U.S.
[& \$ u& V0 {$ ~operations acknowledged to skeptical lawmakers on Tuesday that
( n P9 F6 U* ]% G: t; Lthe company's recalls of millions of its cars may "not totally" [& U# F( R& U" I' F
solve the problem of sudden and dangerous acceleration.& s/ S$ [5 \$ f
"We are vigilant and we continue to look for potential; E* C5 k8 s, u' V8 Q
causes," Toyota's James Lentz told a congressional panel.
S% i7 m/ v( `7 I vHowever, he repeated his company's position that unexpected w8 \% y& }2 S; b3 o$ R
acceleration in some of the company's most popular cars and
3 r& F6 X# h7 J' vtrucks was caused by one of two problems -- misplaced floor# [% |, F0 c2 F- }% B& c8 {
mats and sticking accelerator pedals.
# f* M# Q) V$ y& w8 x% z+ mHe insisted electronic systems connected to the gas pedal
4 l2 ]9 `' P- dand fuel line did not contribute to the problem, drawing sharp3 t: m ^4 F% p a+ [7 T$ I
criticism from lawmakers who said such a possibility should be5 |3 G; N* G/ q( H% S/ Y- D4 W2 Z
further explored -- and from a tearful woman driver who could) b) |* {" P% H( @- C4 m
not stop her runaway Lexus. g; y9 J/ o! T) V8 ~3 k
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
6 f$ Z' v; X/ F& ?! c: \6 a! ^) MTenn., said at a congressional hearing. Then she added a second
: I. P7 J: [7 t" n; N"shame on you" directed at federal highway safety regulators.
( q: k @) s* [$ M* [6 LTexas Republican Rep. Joe Barton cautioned his colleagues
# ?$ H* ?% j+ r" r, n* Oearly in the hearing against conducting a "witch hunt" and said) m0 d3 R1 i# Q- ]/ z
"We don't want to just assume automatically that Toyota has
# t2 x1 x( b- z0 p( }done something wrong and has tried to cover it up." But midway% O" q0 P5 Z. X& J
through Lentz's testimony, Barton said of Toyota's2 j' o, g7 @! B0 f5 I2 i" e
investigation of the problems: "In my opinion, it's a sham."
& ] N0 c5 O$ ?5 w; H, ELentz said the company had not completely ruled out an' Y% e, X/ P% J$ h9 A# k7 c5 w5 ^( W
electronics malfunction and was still investigating causes of
$ i; j8 W" q& ~( ~the sudden acceleration. Still, "We have not found a
1 N6 G- y/ t* {3 [) kmalfunction" in the electronics of any of the cars at issue, he5 c3 C. m1 u3 M$ g
said.- f$ ^ K' M6 B. J* |, t) K" j. n
As to Smith's harrowing story, "I'm embarrassed for what
: W+ T$ K: V# W7 q: C nhappened," Lentz said. "I want her and her husband to feel safe
& t+ m6 A* Z7 Q) eabout driving our products," Lentz said.5 t" G0 Z* @3 G" \' F+ ^1 y
Three congressional panels are investigating Toyota's5 C# d( x( j6 `7 y r' i# I* t% W
problems, which affect a huge number of Americans. Toyota has
4 m9 W: q1 C6 a1 n+ H2 zrecalled some 8.5 million vehicles worldwide -- more than 6
& s5 L# B' @: _+ |: U9 Vmillion in the United States -- since last fall because of' M9 w* ]$ I* H' E0 N6 ^
unintended acceleration problems in multiple models and braking0 Q3 }, {1 `8 Y2 v% I: p
issues in the Prius hybrid. It is also investigating steering3 [5 Z- _/ u+ M! B& _- Y: m
concerns in Corollas. People with Toyotas have complained of2 d3 [7 A9 m4 f) q5 V3 r
their vehicles speeding out of control despite efforts to slow
- m* V3 A, \7 |* A" g. X3 A( idown, sometimes resulting in deadly crashes. The government has
# E' g% _6 F! |0 C G& yreceived complaints of 34 deaths linked to sudden acceleration
1 u/ o& A2 R. A+ S3 {0 I: l, c7 w; jof Toyota vehicles since 2000.$ m* Q N- } N* v
Lentz, who choked up while discussing the death of his own
0 o5 v) q$ u$ L( D% lbrother more than 20 years ago in a car accident, said he
/ B- p. N/ t1 n L4 c+ E( i1 D7 p/ B' Eunderstood the pain.
, P4 Q, i8 b/ w1 g! Q"I know what those families go through," he said.5 R8 l8 |2 ?8 {8 Z; F; q
Lentz has said in the past that he was confident Toyota's. l. w: K3 N$ C! y( v
fixes on the recalled vehicles would correct the problems.5 R# C' h. q2 P
But when pressed by Energy and Commerce Committee Chairman: g) \; U- T, z3 o8 J# z
Henry Waxman, D-Calif., on whether the two recalls Toyota put: H3 g3 C6 d/ d0 e
in place to deal with the issue would completely solve it,
0 E4 C9 m% X9 l/ Q/ g; W0 ~Lentz replied: "Not totally."! G9 O! J$ C' C' {/ h3 ^ I
Still, he said chances of unintended accelerations were" g' g g x+ x9 _
"very, very slim" once the recall was complete. Lentz also said
2 p$ E1 q' k$ b4 U8 ?Toyota was putting in new brakes that can override the gas
* Q) P$ |8 M0 G% l, Dpedal on almost all of its new vehicles and a majority of its
: T' @, Z7 n- t# C' C" _vehicles already on the road.4 N' O) O: x0 P+ u, o1 j
Meanwhile, Toyota president Akio Toyoda, who will testify
3 @3 j! y2 }1 X. p( O; O) lbefore a separate panel on Wednesday, said he took "full7 w* D+ N$ P' f2 u
responsibility" for the uncertainty felt by Toyota owners and
1 u0 q8 M6 r+ u0 t; c; k* Moffered his condolences to a San Diego, Calif., family who were
4 v2 n& r0 m0 T8 }killed in late August, reigniting interest in the problems.+ H* L" {( j2 K2 y9 S* b9 O# j
"I will do everything in my power to ensure that such a5 u8 m" a$ z9 w" K
tragedy never happens again," Toyoda said in prepared testimony0 X$ X& q( s' `3 b
for Wednesday's hearing to the House Government Oversight
* E- F+ H" r R/ gCommittee. "My name is on every car. You have my personal
/ W: y) s2 R s7 S) D3 \" Tcommitment that Toyota will work vigorously and unceasingly to
- @ |0 F& P: Q1 r+ Trestore the trust of our customers."
7 _, D# K7 y/ H/ V, \: ELawmakers heard a brief, but riveting, deion from
% g9 l& ^* d- K' O8 z F7 GSmith, the Tennessee woman whose Toyota-made Lexus suddenly* c/ o$ P H* i% z- U7 J+ l
zoomed to 100 miles per hour as she tried to get it to stop --5 r0 L, o; _- i* E* Q N
shifting to neutral, trying to throw the car into reverse and# m% {& s; V6 E, P
hitting the emergency brake. Finally, her car slowed enough
) k; L5 {- @& x O' q0 Z% Ythat she was able to pull it off the road onto the median and
! |6 i7 }! L' l/ d0 Iturn off the engine.
: x' t0 F% I! cFighting back tears, she described her nightmare ride of& b% `3 l E! I/ U2 q2 y
October 2006, calling it "a near death experience."$ W% R1 [$ s* A( I6 U
"After six miles, God intervened" and slowed the car, she/ Y$ d8 U: @5 |* j. C0 f
said. She added that it took a long time for Toyota to respond5 b4 B$ ^1 _" Z! M! Q* w
to her complaints.' |; v2 k" q7 X1 q
In an often contentious full day of testimony, lawmakers4 x0 R% C! t& [+ h: R
returned again and again to the question of whether electronic! m% p+ g% \; _
malfunctions may have contributed to the speeding cars.
" Q% g6 }: I" A) }3 l U! e* P"We are confident that no problems exist with the electric; t6 j: C! y0 N& N8 [$ {' u
throttle control system in our vehicles," Lentz said. He cited
& n6 [+ G, H: z, d j, I"fail-safe mechanisms" in the cars that were designed to shut
" W1 S/ }" v n2 R/ ]. doff or reduce engine power "in the event of a system failure."1 y7 W" Q c7 G/ }
Transportation Secretary Ray LaHood told the panel in/ n$ A; e3 ], z1 S1 \: c E
prepared testimony that possible electronics problems were
: W y1 B: {+ ~, X9 k+ ?5 ^- h% \5 qbeing looked into by his agency. He said the company's recalls
m! T; @1 V* Y Awere important steps but "we don't maintain that they answer& Z3 ^) E8 ?# F, w9 j8 V @% F! r
every question."1 x/ `9 F" c/ m' V( o
Toyota hired a consulting firm to analyze whether9 X; ]1 e3 c5 }2 A/ Z
electronic problems could cause unintended acceleration. The4 i5 C+ n# `+ \* U
firm, Exponent Inc., found no link between the two. But) t5 C$ B9 t r2 Q6 H) Q4 L
committee investigators said the testing studied only a small; x! a+ O: \ r6 W: H
number of vehicles7 C5 x$ V. H( L- i( D5 p4 C
Tracking down an electrical problem can be far more2 F' l& f, O6 J# s2 {
difficult, expensive and time-consuming than finding a
- L0 f' _6 f/ K- \mechanical problem. Electrical problems can have more than one% |+ l4 V, Q: u4 {
source, and they can come from inside or outside the car.
. N* D# f! z( O7 i' D4 `Mechanical problems often leave clues such as physical damage,
% |/ k% e8 n5 ~0 V; |- }where electronic troubles can be hidden in software or leave no
( e: n$ ] X Ltrace at all.$ ~, Z# D! @" g1 x m5 g4 J x
House investigators who reviewed Toyota's customer call" v/ l4 R1 }" f0 j! z
database found that 70 percent of the complaints of sudden" s' @3 S% K. @5 z
acceleration were for vehicles that are not subject to the I4 `9 s" D- l, C/ `- O" |
recalls over floor mats or sticky pedals.+ g' f6 t4 w- f& b
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
- `; M$ `0 Y2 o+ f" y8 k9 i5 Fsaid Toyota "misled the American public by saying that they and% |7 B, c- n/ \: E4 b
other independent sources had thoroughly analyzed the$ Y8 k, x% ]5 K( {3 j1 @
electronics systems and eliminated electronics as a possible& C4 J; w- O& I9 P4 j" j
cause of sudden unintended acceleration when, in fact, the only% F" ~8 z. {$ W! b
such review was a flawed study conducted by a company retained
% _0 ~. W9 d7 _* W6 ^) r3 \by Toyota's lawyers."* p: u) A$ j6 M% b* U
Lentz apologized anew for the company's slow handling of/ w% h5 u& W; ]( c: k' \$ c0 @# X
problems. "We have not lived up to the high standards our
3 E! O5 }, V5 u, n: T9 rcustomers and the public have come to expect from Toyota," he
/ ?& F" a- ?2 _said.
- f4 |$ t6 a k( e$ e- V) h/ {1 T"Put simply, it has taken us too long to come to grips with
R2 x% f! Y0 M' k* B$ }$ xa rare but serious set of safety issues, despite all of our
. t0 {& |4 b( \* Ngood faith efforts," said Lentz, president and chief operating
! f; H0 x( B5 H7 `officer of Toyota Motor Sales USA. Inc.+ h+ O4 f' p O+ t" R
Separately, among hundreds of Toyota dealers lobbying
5 i! {% O+ b/ V/ j) ?2 Rmembers of Congress Tuesday, there seemed to be widespread3 W$ N0 O6 s5 D) L1 N
rancor toward a federal government they view as picking on the
9 Q7 R& r) Z. U% _& r1 lautomaker, at least in part because of the government's
1 _. p2 R( {+ F7 O3 {investment of billions of dollars in General Motors and1 V1 j3 H# S$ y+ i
Chrysler.
: T3 |4 [1 O. [3 ?; e" J"That's hard for me as a citizen to understand why my tax7 E! ?! f& }, v( x0 m) ?1 P
dollars are going in that direction," Paul Atkinson, a0 W0 l {, H8 ^" `/ ~
Houston-area Toyota dealer, said at a news conference that also! S6 y9 g. {, _% X" B' C% |
served as a pep rally for the visiting dealers. "To compete' m; X, k2 ?! @ A7 Q
with the government as an individual entrepreneur is pretty, z& f) s2 \1 v3 p
tough."! k8 I. f7 \. v) A7 j
--- `% k F* k# u* z
Associated Press writers Alan Fram, Stephen Manning and Tom4 n) z* Y P$ H) g5 y
Raum in Washington and Tom Krisher in Detroit contributed to. v1 C! B& A, l% ^: t6 w5 Q& q8 V
this story.% i7 {" w8 i5 N# F
! t4 Q- n, Y% w. _9 g6 h5 K9 I
-0- Feb/23/2010 21:04 GMT |
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