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丰田承认换踏板不一定能全部解决加速问题
" M) v1 _1 H! m! ?. a& E( \, G+ MBy LARRY MARGASAK and KEN THOMAS% u' \2 s2 ^% v/ f+ N6 p* Z
Washington (AP) -- The president of Toyota's U.S.
. ]! k: y% t! r- soperations acknowledged to skeptical lawmakers on Tuesday that
$ d/ f, R9 O" p% ?- X6 ^the company's recalls of millions of its cars may "not totally"0 G/ U4 u8 B; s. V6 X5 m- E
solve the problem of sudden and dangerous acceleration.
; K1 T! q2 @5 A+ z0 L"We are vigilant and we continue to look for potential8 M; t, N* u: H, M" w% | l [& l( p$ @
causes," Toyota's James Lentz told a congressional panel.
/ s: @) c2 n" b5 UHowever, he repeated his company's position that unexpected+ @. [3 P, ^' | `/ x1 c# A" L
acceleration in some of the company's most popular cars and( E" J, x% `. }/ c( x# |
trucks was caused by one of two problems -- misplaced floor
( Z/ i- _5 n$ ?1 nmats and sticking accelerator pedals.! N9 h5 k; k, J7 R3 a5 b. h
He insisted electronic systems connected to the gas pedal$ j& j% M% A! `9 z+ Z! b8 u+ \
and fuel line did not contribute to the problem, drawing sharp% A$ A& \8 `# Z
criticism from lawmakers who said such a possibility should be# ]5 q+ Z1 H( E! W' A5 R- C
further explored -- and from a tearful woman driver who could& V! b: R/ V% V: H
not stop her runaway Lexus.
2 E7 |7 F" X6 e h; ~"Shame on you, Toyota," Rhonda Smith, of Sevierville,
# q7 @% @' W0 U& ^8 @& ZTenn., said at a congressional hearing. Then she added a second* d; h3 z" b+ L7 l9 M6 F- e
"shame on you" directed at federal highway safety regulators.
0 W; Y+ l8 Y9 D2 {# B7 {Texas Republican Rep. Joe Barton cautioned his colleagues5 [! S# R4 g1 w, W. V3 C0 e) b4 U# @
early in the hearing against conducting a "witch hunt" and said
/ U( u6 J$ h1 l9 h; O"We don't want to just assume automatically that Toyota has8 k2 K$ t1 j( e5 _
done something wrong and has tried to cover it up." But midway5 c& p& G# T- s
through Lentz's testimony, Barton said of Toyota's
: E6 c5 w8 g6 M' ^( e% w: `investigation of the problems: "In my opinion, it's a sham."
, g" B6 X z, G6 j4 MLentz said the company had not completely ruled out an7 a: J, s" Y% Q" } r
electronics malfunction and was still investigating causes of+ b7 a; a! Q$ x" a* m; H! v6 P
the sudden acceleration. Still, "We have not found a
4 {. K3 M7 Q4 F3 nmalfunction" in the electronics of any of the cars at issue, he R4 L7 o* B! C: K U0 f8 k/ D
said.6 V; b& D o; W4 I
As to Smith's harrowing story, "I'm embarrassed for what2 _# N U+ f/ [0 K5 d K0 I
happened," Lentz said. "I want her and her husband to feel safe
* O9 T# H5 [2 P8 Cabout driving our products," Lentz said.
- z1 d% Z5 T1 S" P3 z& r% qThree congressional panels are investigating Toyota's. |! |1 v; |, [. J& |8 @& W
problems, which affect a huge number of Americans. Toyota has
L1 N9 F `8 k4 jrecalled some 8.5 million vehicles worldwide -- more than 6
5 j, o/ D( @5 {million in the United States -- since last fall because of4 W. V/ C+ ^3 i: J; `
unintended acceleration problems in multiple models and braking7 u- ?6 i. c3 {; k$ n
issues in the Prius hybrid. It is also investigating steering* G8 t5 Y8 H6 F0 C
concerns in Corollas. People with Toyotas have complained of
$ T$ K( \6 Z3 f% G1 ^3 q" E$ c0 d8 J; Ftheir vehicles speeding out of control despite efforts to slow% B# X6 O& N! j
down, sometimes resulting in deadly crashes. The government has
! [, ?: x- c C$ B( k, treceived complaints of 34 deaths linked to sudden acceleration2 z+ C' n- w! q# A8 l
of Toyota vehicles since 2000.
/ X" N1 R6 K9 i% Q( U+ w3 [Lentz, who choked up while discussing the death of his own
3 V- w4 c0 ~6 e7 \3 A8 [8 U& Qbrother more than 20 years ago in a car accident, said he p5 S R4 l0 j; n1 ~
understood the pain.
4 E! F% y2 Z$ q"I know what those families go through," he said.0 _5 t7 d3 Q' A; x+ P
Lentz has said in the past that he was confident Toyota's
! |2 B _6 ]( i+ N! vfixes on the recalled vehicles would correct the problems.
& f' `' Z0 I D/ b! T8 n3 JBut when pressed by Energy and Commerce Committee Chairman
9 _0 H& v* u8 Z2 |: s% lHenry Waxman, D-Calif., on whether the two recalls Toyota put
. i* @2 m( @9 iin place to deal with the issue would completely solve it,
# M4 {( s" ]- n! h" |Lentz replied: "Not totally."
5 [9 b+ x$ v' [& [' I5 J, HStill, he said chances of unintended accelerations were
. W6 p3 T- E; M3 N"very, very slim" once the recall was complete. Lentz also said
G* `4 g2 S" {- v' lToyota was putting in new brakes that can override the gas
! ^ `% h. O. Dpedal on almost all of its new vehicles and a majority of its
: u c. N4 K1 E0 g K' tvehicles already on the road.
+ F3 `- B! v9 k& Q# @Meanwhile, Toyota president Akio Toyoda, who will testify
: s/ \. K7 s! [" J" K' Zbefore a separate panel on Wednesday, said he took "full; N# q# r2 S0 g
responsibility" for the uncertainty felt by Toyota owners and( W" W( m9 v! r
offered his condolences to a San Diego, Calif., family who were
. o2 M, t3 `+ o- A6 [+ Z& Mkilled in late August, reigniting interest in the problems.3 q6 S& m8 |/ X8 ^ N
"I will do everything in my power to ensure that such a
& B3 p0 g$ J7 X( H) Ktragedy never happens again," Toyoda said in prepared testimony3 V% C; R7 Y) v' p
for Wednesday's hearing to the House Government Oversight
, \/ ]( t) `) Q) |* {( @Committee. "My name is on every car. You have my personal2 \4 v( h5 e+ |0 p! T4 e* H
commitment that Toyota will work vigorously and unceasingly to
6 P/ E- a* w$ r6 `- a! u2 h7 I4 N% frestore the trust of our customers."4 E6 q; S& |% f- |# q' O% \4 ]
Lawmakers heard a brief, but riveting, deion from$ f8 N$ ~, K( N2 Y+ K: }& P8 {$ S
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
4 N! {1 E9 {4 [, rzoomed to 100 miles per hour as she tried to get it to stop --8 g& r8 O) ^/ R; F5 ^
shifting to neutral, trying to throw the car into reverse and
* J& U4 ^- L& b$ V8 ihitting the emergency brake. Finally, her car slowed enough
& @, L. K/ a2 a; v) ?. h( g' q% Kthat she was able to pull it off the road onto the median and0 w* r6 i* E0 ]. o
turn off the engine.* K- L+ }) l) f4 U2 n5 M9 A! G
Fighting back tears, she described her nightmare ride of( a4 V: z$ c$ g3 [/ D
October 2006, calling it "a near death experience."* R; \4 q* }6 u
"After six miles, God intervened" and slowed the car, she
1 S7 R# @! y E: @$ V2 m- c) Vsaid. She added that it took a long time for Toyota to respond& g6 Y+ Y: t2 s, a" ~
to her complaints.
( c/ A+ _9 x. P( v6 a( bIn an often contentious full day of testimony, lawmakers' _, e" s/ H: |8 w, ^" ^2 G
returned again and again to the question of whether electronic
3 {3 U1 b" r( Tmalfunctions may have contributed to the speeding cars.$ }$ j: p3 w" f! @* O" ?5 K/ k
"We are confident that no problems exist with the electric
8 }3 t: ]4 p& _! [throttle control system in our vehicles," Lentz said. He cited& |2 P4 }: X1 h$ K, W# X
"fail-safe mechanisms" in the cars that were designed to shut8 ~3 b/ {. z* z* E, P W
off or reduce engine power "in the event of a system failure."; S: Z$ X" Y: a; A- f* J9 m
Transportation Secretary Ray LaHood told the panel in2 S: I7 A* _3 j
prepared testimony that possible electronics problems were
9 b9 r0 ^% B* F- v" V/ J+ T" fbeing looked into by his agency. He said the company's recalls1 R _7 e% y6 N! f
were important steps but "we don't maintain that they answer
" v i1 y$ Q$ t5 @1 J! wevery question."% X1 A: b- m- b. u3 s
Toyota hired a consulting firm to analyze whether* m6 G$ \) v$ O1 b: Z$ K# Y8 _
electronic problems could cause unintended acceleration. The
/ G9 ]& W9 u+ d% `# ufirm, Exponent Inc., found no link between the two. But+ G. D( l* f( h P* a: S
committee investigators said the testing studied only a small E% o1 D9 `% S6 v8 e7 t& A
number of vehicles: [ |$ i- a" s0 F+ S1 k2 g" W
Tracking down an electrical problem can be far more
2 H7 K' E& _) R" k9 {$ q' o3 fdifficult, expensive and time-consuming than finding a& N. p$ E5 m1 M7 J- j* a
mechanical problem. Electrical problems can have more than one: i# }4 |, x* E* u: ~
source, and they can come from inside or outside the car.
! F9 P0 J$ `6 s+ T# O6 z! _Mechanical problems often leave clues such as physical damage,- ^! f( M: W+ t% J' g$ Y$ Z' i
where electronic troubles can be hidden in software or leave no! }, A7 W% D$ A2 d1 o7 |
trace at all.
# ~$ {3 P1 e2 s: ZHouse investigators who reviewed Toyota's customer call4 B& G* a ]+ f
database found that 70 percent of the complaints of sudden
9 r) w7 P9 T3 C) o# [acceleration were for vehicles that are not subject to the
0 k" _* K; V; Y, v8 V- Mrecalls over floor mats or sticky pedals.; n9 n+ |+ F: p; A2 s9 _
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
4 g+ R! S' c( x4 H4 D! Asaid Toyota "misled the American public by saying that they and
: z4 h0 E( h4 Y9 n& |other independent sources had thoroughly analyzed the1 A+ J K C; v8 O# @' R V, b
electronics systems and eliminated electronics as a possible
2 T0 K4 L8 ^% @1 [6 \cause of sudden unintended acceleration when, in fact, the only9 i0 m4 {3 a! q4 e! O5 H
such review was a flawed study conducted by a company retained
2 r+ M3 r, X3 y. ?+ Q; t: qby Toyota's lawyers."- z% T: D; F- R( g/ o' B' ~. `0 x
Lentz apologized anew for the company's slow handling of6 `; E/ i% p( |! G# `( F4 _
problems. "We have not lived up to the high standards our
; ]7 X# ?. u8 ^' y( ocustomers and the public have come to expect from Toyota," he
3 [& Y. n5 _- w1 K# a& ~1 dsaid.4 E& [+ O1 y, Z% L
"Put simply, it has taken us too long to come to grips with& [1 D9 T7 V, Y* }) p
a rare but serious set of safety issues, despite all of our
2 _( v! @- D& K' |good faith efforts," said Lentz, president and chief operating+ p, M3 D3 Z5 J. R* |2 l
officer of Toyota Motor Sales USA. Inc.2 \/ h3 I( h7 |: T; ]/ {
Separately, among hundreds of Toyota dealers lobbying0 e5 D4 }+ D4 e- D: x' Q. m
members of Congress Tuesday, there seemed to be widespread
8 @+ a0 [* R* D* h- _8 L$ f+ [rancor toward a federal government they view as picking on the
4 ~1 r1 Y# a" E! rautomaker, at least in part because of the government's( q3 j( v8 J+ E" J$ _! a
investment of billions of dollars in General Motors and
) L/ d" O' d- C# C- H3 FChrysler.9 T" [. v1 C7 @, a
"That's hard for me as a citizen to understand why my tax' T5 Z# T( u$ {; L) c( p+ s
dollars are going in that direction," Paul Atkinson, a
+ e: ?. O0 ?. e) nHouston-area Toyota dealer, said at a news conference that also( D6 B6 I$ e+ Q' M: P
served as a pep rally for the visiting dealers. "To compete
8 D; c, }% [# Ywith the government as an individual entrepreneur is pretty# ]8 h7 v3 n- u( F% {" Z p" ~
tough."
2 t% F' i j5 b7 }---
" g7 j# e7 Q7 q# q+ N( bAssociated Press writers Alan Fram, Stephen Manning and Tom) w8 g5 o+ I" @9 m4 u- w% c5 ]
Raum in Washington and Tom Krisher in Detroit contributed to: }" ~3 t. `+ @' X3 s5 ]3 ]/ |
this story.
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! q# W4 [) q4 P9 n-0- Feb/23/2010 21:04 GMT |
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