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丰田承认换踏板不一定能全部解决加速问题! T% I9 `1 D7 [/ G! y
By LARRY MARGASAK and KEN THOMAS4 }, o' ]6 l/ U6 k. X
Washington (AP) -- The president of Toyota's U.S.% X* l* L6 }: o+ D6 ]! p. O
operations acknowledged to skeptical lawmakers on Tuesday that
& k k* |' {+ Qthe company's recalls of millions of its cars may "not totally" B6 B% a M) [- Z
solve the problem of sudden and dangerous acceleration.8 U- |$ ^ f# a' v- `, g8 g
"We are vigilant and we continue to look for potential
6 V5 v/ t; d6 x& U+ o6 L l9 K. d2 {causes," Toyota's James Lentz told a congressional panel.
2 g% a. \: _6 UHowever, he repeated his company's position that unexpected
* Y2 z" h& o/ S6 ^' g, V) `acceleration in some of the company's most popular cars and
2 ?/ K- F, _! L4 @1 m' Btrucks was caused by one of two problems -- misplaced floor
6 Y/ Q- j4 l! b: Zmats and sticking accelerator pedals.
, M( e1 J/ e _" y' L \He insisted electronic systems connected to the gas pedal
" I- p$ F6 B8 x3 O& W9 t' Y, cand fuel line did not contribute to the problem, drawing sharp
. g+ _8 }' m, P! i6 Jcriticism from lawmakers who said such a possibility should be" J% O0 Q9 z d2 O$ r2 ]/ }8 ^
further explored -- and from a tearful woman driver who could9 E0 U9 Q0 |. Q* l
not stop her runaway Lexus.
7 A0 v J- Z# q i2 `. `* H"Shame on you, Toyota," Rhonda Smith, of Sevierville,( |, M2 B [3 n/ x) A% X4 O
Tenn., said at a congressional hearing. Then she added a second
+ V5 D* B7 u+ Q* r) L"shame on you" directed at federal highway safety regulators.3 S8 D+ X' Q. G- E( e
Texas Republican Rep. Joe Barton cautioned his colleagues/ q$ F0 a: H% o4 J3 A( S! x
early in the hearing against conducting a "witch hunt" and said
9 b3 B+ Q+ w3 |5 h% R"We don't want to just assume automatically that Toyota has
& F' k6 l: ^- Z3 S& udone something wrong and has tried to cover it up." But midway ?7 y6 \+ L0 I" b7 v$ l; p
through Lentz's testimony, Barton said of Toyota's
1 [4 q& A" e6 J W6 f& v) Finvestigation of the problems: "In my opinion, it's a sham."
# z5 o3 i2 g4 T* l8 BLentz said the company had not completely ruled out an5 B6 L* g$ o/ ?) s
electronics malfunction and was still investigating causes of4 @- p) g4 k* B* Q. L# f. J' Q& t2 A
the sudden acceleration. Still, "We have not found a
6 u# l# \; t5 Rmalfunction" in the electronics of any of the cars at issue, he) u+ L4 Q5 C; ~5 K
said.- e0 B% p) ~& K
As to Smith's harrowing story, "I'm embarrassed for what
! P: E% Q; A$ Bhappened," Lentz said. "I want her and her husband to feel safe% o3 i5 n. _. Z; \
about driving our products," Lentz said.: D$ m/ m+ {( y( h0 s
Three congressional panels are investigating Toyota's( v" h& ^* \. z- r+ s( w( T
problems, which affect a huge number of Americans. Toyota has, D) ~+ F8 i% Y8 l4 I Q! Q
recalled some 8.5 million vehicles worldwide -- more than 6$ S/ y/ s5 _; T0 n5 {$ z2 z
million in the United States -- since last fall because of2 G' q1 C$ A* s# s! h" O( K0 r
unintended acceleration problems in multiple models and braking% }" D0 Y4 z, ]2 `7 O$ h( [% w
issues in the Prius hybrid. It is also investigating steering
3 A- d: S0 i9 M0 t! ]( l5 f# Zconcerns in Corollas. People with Toyotas have complained of
, a4 ?2 z+ J; |3 t9 ptheir vehicles speeding out of control despite efforts to slow
0 n: n) _1 M) X* N( E! {down, sometimes resulting in deadly crashes. The government has5 r+ E% L- o3 M: z% p% Z. z- i8 P
received complaints of 34 deaths linked to sudden acceleration6 X5 Z/ L( I9 s) M& Y5 N
of Toyota vehicles since 2000.
; K D: R; c7 G- s) N/ e5 d6 U# rLentz, who choked up while discussing the death of his own# ^2 V" B0 z- R) Y4 G2 Q# B; B# I
brother more than 20 years ago in a car accident, said he
$ {! I7 D( K( i" A, V: z: X( J0 munderstood the pain.
' k* v% c- s2 Q+ A% c, N+ o1 p"I know what those families go through," he said.; w; a2 [1 S5 {
Lentz has said in the past that he was confident Toyota's' o8 }) T/ _# `6 Q- S9 E q
fixes on the recalled vehicles would correct the problems.
4 `4 L9 \8 K7 A5 V ?/ @But when pressed by Energy and Commerce Committee Chairman! f7 o; j8 @2 |" E4 ~5 r' e
Henry Waxman, D-Calif., on whether the two recalls Toyota put
' M% C: Q8 d7 xin place to deal with the issue would completely solve it,6 O9 _9 Q2 }* Q
Lentz replied: "Not totally."
% Q9 T9 d; v1 P, m; r: u6 vStill, he said chances of unintended accelerations were
" l3 t0 v4 _/ z1 T"very, very slim" once the recall was complete. Lentz also said
) K$ j' ]" H/ u7 S! uToyota was putting in new brakes that can override the gas
) N" Y0 z1 z3 k! s4 Bpedal on almost all of its new vehicles and a majority of its
4 L N# g4 i% o, w7 R; E, p" q! Cvehicles already on the road.
, v# J5 n: F4 U0 aMeanwhile, Toyota president Akio Toyoda, who will testify$ I9 c- O- g8 E7 |) Z5 p b
before a separate panel on Wednesday, said he took "full
5 W) N2 h$ x4 cresponsibility" for the uncertainty felt by Toyota owners and* _8 S# e U3 Y; Y1 L' Y# B% ~8 m' K5 C
offered his condolences to a San Diego, Calif., family who were
0 `2 |* s5 E8 G9 Z" O F, p* `; Kkilled in late August, reigniting interest in the problems.
+ G; Z' P! Q% R! }"I will do everything in my power to ensure that such a
6 A) Z7 O$ b* x! T$ ~. D( J$ \2 Z% ntragedy never happens again," Toyoda said in prepared testimony4 W% q6 B" H) T$ l' c+ y
for Wednesday's hearing to the House Government Oversight: C" Y; {* p A7 e
Committee. "My name is on every car. You have my personal- r7 @, W5 g) v! S
commitment that Toyota will work vigorously and unceasingly to
9 z% s p3 w& O0 `$ Rrestore the trust of our customers.") i s$ @8 F, f8 _
Lawmakers heard a brief, but riveting, deion from# Q: ~( e8 F( X" u( L$ v# ?& n
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
# t/ t, k! P t& Qzoomed to 100 miles per hour as she tried to get it to stop --
3 p% c- t4 d3 V h3 Xshifting to neutral, trying to throw the car into reverse and
4 q2 o/ P' e3 K) e' [5 w0 Whitting the emergency brake. Finally, her car slowed enough h& x- D5 e( B" j5 e4 z" S: u
that she was able to pull it off the road onto the median and# @: @, h9 S5 s) {: O8 A% K( _
turn off the engine.5 A' S$ M- Q6 V7 d4 E
Fighting back tears, she described her nightmare ride of0 m# @6 f# F. F9 Q J4 [7 I
October 2006, calling it "a near death experience."' e# ~; E8 h( P {1 s
"After six miles, God intervened" and slowed the car, she
" r$ u! w0 T% _1 L2 b5 x; Zsaid. She added that it took a long time for Toyota to respond
, O* w& h8 y1 I; ?- U% _" ?. vto her complaints.
3 ^4 D% R/ [; u1 |+ O4 A! o; HIn an often contentious full day of testimony, lawmakers
3 z! W! w) z; Y) I3 X- y, q" preturned again and again to the question of whether electronic( R3 T4 N! P0 e* ?! a6 g
malfunctions may have contributed to the speeding cars.
3 ~* C$ R3 e' M) ~1 s! _5 v1 N"We are confident that no problems exist with the electric: `8 ^. @2 q' {, V7 l# b: _$ h$ |
throttle control system in our vehicles," Lentz said. He cited. m7 O m+ b ?5 G' R% I( j
"fail-safe mechanisms" in the cars that were designed to shut( S& {8 x% @0 Z* s! P% t$ m& O7 N9 z
off or reduce engine power "in the event of a system failure."& ?- `# O0 _- R/ k0 D! `6 Q
Transportation Secretary Ray LaHood told the panel in7 y7 X' X' m7 J: E
prepared testimony that possible electronics problems were
C0 l0 h |2 Sbeing looked into by his agency. He said the company's recalls
! H' ]! q- `$ m. F) swere important steps but "we don't maintain that they answer4 ]8 }# U5 L1 \" O
every question.": }6 B: `$ _3 w/ e
Toyota hired a consulting firm to analyze whether
, N# i- J6 |* uelectronic problems could cause unintended acceleration. The
: a: \: ~: E2 y1 ?+ [firm, Exponent Inc., found no link between the two. But a4 y+ y* n* x; I
committee investigators said the testing studied only a small8 V* h% x) H' A: c9 Q7 B/ X% t
number of vehicles
1 T7 D' v. L- ATracking down an electrical problem can be far more
$ J2 p+ Q0 B: A/ pdifficult, expensive and time-consuming than finding a$ Y0 m* {# Q6 O% c
mechanical problem. Electrical problems can have more than one
: ~7 U! I& h, O, Z6 psource, and they can come from inside or outside the car.* e1 h2 W- f# {2 `: E1 x
Mechanical problems often leave clues such as physical damage,$ S1 H, r6 Z6 V+ D
where electronic troubles can be hidden in software or leave no
`; t, H0 x# |+ W" Mtrace at all.# h2 _! R7 N$ L' x) o
House investigators who reviewed Toyota's customer call' g; h9 t) {- z4 b3 z) ?+ E+ {, ~3 N
database found that 70 percent of the complaints of sudden) T7 f8 c; G+ C" Q
acceleration were for vehicles that are not subject to the; }/ u# I8 D" ]% P8 e1 \) p, H) y
recalls over floor mats or sticky pedals.
# H8 U- N) J, k4 LRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 t$ @6 J ?' L
said Toyota "misled the American public by saying that they and
+ `% R3 t! R; e$ sother independent sources had thoroughly analyzed the7 v1 B" U. }. B! }) H6 T- k
electronics systems and eliminated electronics as a possible, o2 l1 Z3 f' |, i0 d4 w: A1 u
cause of sudden unintended acceleration when, in fact, the only1 Z) N. p6 w1 W# P6 c8 l' C, M
such review was a flawed study conducted by a company retained/ ]% p1 N8 E4 }
by Toyota's lawyers."
0 g3 T' t, j" `Lentz apologized anew for the company's slow handling of H4 G2 `2 s+ B4 e. _# x9 X6 K
problems. "We have not lived up to the high standards our
5 a: c3 p+ z7 g x% J1 s$ Scustomers and the public have come to expect from Toyota," he
% `" }, x' ?2 @! u& V+ Q3 rsaid.! J! s5 A( b: L, e- i! z' j/ w; G
"Put simply, it has taken us too long to come to grips with: }( e9 U- t( Y5 L0 k s, G6 h
a rare but serious set of safety issues, despite all of our7 Z3 M0 r* z, R
good faith efforts," said Lentz, president and chief operating% V1 f5 q R& Y% D7 A' b8 F/ a
officer of Toyota Motor Sales USA. Inc.% F0 z: U' @7 o7 E9 l
Separately, among hundreds of Toyota dealers lobbying
1 p h0 |! p: {9 R$ V4 j* h: N" u0 P1 Emembers of Congress Tuesday, there seemed to be widespread
, M, s/ q: K$ S5 x4 P2 Francor toward a federal government they view as picking on the
* r8 u& q2 ~/ C5 Zautomaker, at least in part because of the government's9 [2 n5 i4 s2 C% Z+ W
investment of billions of dollars in General Motors and6 ]+ u" ~. `; [8 X5 F& U
Chrysler.+ [9 H4 T# M' U3 R- `
"That's hard for me as a citizen to understand why my tax$ L' O) U* B# v3 h7 ~
dollars are going in that direction," Paul Atkinson, a7 ^: C( Y. K8 | E) }7 n/ ]2 }( G
Houston-area Toyota dealer, said at a news conference that also+ C! O$ t$ _& A
served as a pep rally for the visiting dealers. "To compete# n# T. Y" P7 d( `
with the government as an individual entrepreneur is pretty2 T* G" _( O$ k2 `4 d" B
tough."
4 W# v& l/ Z; B9 O---
% y2 h B/ q) ?$ M' a4 IAssociated Press writers Alan Fram, Stephen Manning and Tom* Q6 |7 D. N5 \4 Z8 A7 E
Raum in Washington and Tom Krisher in Detroit contributed to/ `1 C e: n3 H& Q4 c9 P0 n
this story.
5 b8 h& K' T3 v: p2 z& U4 M' G& n" y% }8 ^0 U
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