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丰田承认换踏板不一定能全部解决加速问题
8 T. K! ]. c+ cBy LARRY MARGASAK and KEN THOMAS
' D: h& I' [2 P8 f+ cWashington (AP) -- The president of Toyota's U.S.
& T5 W, V8 v; C b Q! z+ `, qoperations acknowledged to skeptical lawmakers on Tuesday that
4 X+ x/ O/ U# f- ?9 W, ~( D5 q* cthe company's recalls of millions of its cars may "not totally"' E/ N k) ]) G" A
solve the problem of sudden and dangerous acceleration./ {* Z0 B: }& f9 w! |
"We are vigilant and we continue to look for potential
. p. ]! F L4 U8 j% ]6 Dcauses," Toyota's James Lentz told a congressional panel.: B. u0 A" x% l2 Q2 R/ {
However, he repeated his company's position that unexpected& g6 C" A1 N8 n% V+ E( {
acceleration in some of the company's most popular cars and
" o6 c x C+ g* d. Ytrucks was caused by one of two problems -- misplaced floor
- {7 ]( g9 e" Amats and sticking accelerator pedals./ }" B2 X9 V0 a; |1 v+ j
He insisted electronic systems connected to the gas pedal: t$ u" d) J: z# O
and fuel line did not contribute to the problem, drawing sharp! H% m; s; Z9 X+ ?
criticism from lawmakers who said such a possibility should be; [% U5 a, f; t6 p5 F. J4 B
further explored -- and from a tearful woman driver who could; _" _6 A% M2 I
not stop her runaway Lexus.1 _4 k7 Y2 a- k
"Shame on you, Toyota," Rhonda Smith, of Sevierville,- H, g; j6 b: T$ g2 I7 C
Tenn., said at a congressional hearing. Then she added a second
7 G! B C7 p& X3 _: w& l"shame on you" directed at federal highway safety regulators.
- M1 O, R+ Y3 `; fTexas Republican Rep. Joe Barton cautioned his colleagues1 [6 D8 {' i% f4 D9 J' \* R
early in the hearing against conducting a "witch hunt" and said
$ m2 t! _+ ~( p"We don't want to just assume automatically that Toyota has
' {. z, k+ A+ v* ?$ Q# Jdone something wrong and has tried to cover it up." But midway
2 }4 L9 l6 i) t5 z/ ~, u' n* H2 athrough Lentz's testimony, Barton said of Toyota's: n# `& A& s/ @
investigation of the problems: "In my opinion, it's a sham."
L/ G1 z3 [! n# N2 ?( f! K' FLentz said the company had not completely ruled out an
1 Q. h9 ]0 v4 qelectronics malfunction and was still investigating causes of
1 n# t/ L2 z7 g" q4 x: W5 Lthe sudden acceleration. Still, "We have not found a
/ Y/ x+ n& ]) c9 Vmalfunction" in the electronics of any of the cars at issue, he4 c0 T. F0 y$ F1 F* `3 z2 r
said.
4 I' m. w1 E- @! jAs to Smith's harrowing story, "I'm embarrassed for what
& Y& H! Q; c Z; i# M+ Dhappened," Lentz said. "I want her and her husband to feel safe
0 V* P3 l$ G, m( h9 [' D( Wabout driving our products," Lentz said.
7 j: z& K, ~- h0 w! lThree congressional panels are investigating Toyota's
- b; `4 r# t! N# t5 L* D0 [+ ^8 k. Tproblems, which affect a huge number of Americans. Toyota has
4 ^. L6 \8 L5 q. |( q8 srecalled some 8.5 million vehicles worldwide -- more than 60 u9 |- K2 ?, e; S/ D
million in the United States -- since last fall because of
0 e3 D: j K3 d4 ]$ O# u& _unintended acceleration problems in multiple models and braking
8 O- V/ G* b) Gissues in the Prius hybrid. It is also investigating steering: s4 G$ n$ n' ~: h! M9 U
concerns in Corollas. People with Toyotas have complained of' j$ c* F% J" l. }7 t" G
their vehicles speeding out of control despite efforts to slow
8 [1 a9 |6 f+ Z. B8 o: Ddown, sometimes resulting in deadly crashes. The government has. A3 M- W. ~( u9 K% h2 H
received complaints of 34 deaths linked to sudden acceleration
: U4 h( y1 k- C `$ ~of Toyota vehicles since 2000.4 X1 W' n, q1 J0 v! c
Lentz, who choked up while discussing the death of his own" J! s4 p& X* p3 T/ B
brother more than 20 years ago in a car accident, said he @' |9 ^8 V" Z; j' _
understood the pain.
3 u t6 i4 h8 ?. B1 U"I know what those families go through," he said.
) }7 R B& n, q+ R; a. h8 XLentz has said in the past that he was confident Toyota's
8 [! @0 W; }2 P0 Cfixes on the recalled vehicles would correct the problems.
$ s% W9 J" u1 WBut when pressed by Energy and Commerce Committee Chairman
7 h3 R+ m; j9 M& b ^7 ]. ^Henry Waxman, D-Calif., on whether the two recalls Toyota put
/ H' s* W7 F5 v$ n- uin place to deal with the issue would completely solve it,
8 L; v0 g; N) }- oLentz replied: "Not totally."4 h* ]1 G4 a3 T
Still, he said chances of unintended accelerations were
' }7 Z7 T3 K3 Z: r6 I' E. b"very, very slim" once the recall was complete. Lentz also said* B! r0 g* A& v
Toyota was putting in new brakes that can override the gas9 l! J2 R: y7 p( O% i
pedal on almost all of its new vehicles and a majority of its$ X: U/ |" F9 q: G( S4 A
vehicles already on the road.
" K( ]) d8 S- }- R7 |; xMeanwhile, Toyota president Akio Toyoda, who will testify
+ S; s' e4 V7 z1 Tbefore a separate panel on Wednesday, said he took "full: ]/ h/ c2 ^# R7 L6 l2 L; O% u
responsibility" for the uncertainty felt by Toyota owners and
6 I; v. {. b! |( [$ V2 joffered his condolences to a San Diego, Calif., family who were
- N5 O8 f3 ^" n- J$ u* Ykilled in late August, reigniting interest in the problems." s; C6 A |% v4 `
"I will do everything in my power to ensure that such a
: D. ~7 ^. x3 f# Gtragedy never happens again," Toyoda said in prepared testimony
$ u( ^2 r6 v! W1 F2 L$ F$ c6 o* Pfor Wednesday's hearing to the House Government Oversight
- }9 R7 g6 Y8 OCommittee. "My name is on every car. You have my personal& l( Z+ o, b1 v0 q9 a
commitment that Toyota will work vigorously and unceasingly to' h) j. h& U, _* r5 F* Y
restore the trust of our customers."
( K, t9 C! ^1 L" v/ N7 n/ Z* M: G$ cLawmakers heard a brief, but riveting, deion from6 q) k7 b; e3 o: ^3 S. s& M# u
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
1 @: \( b- m* C2 A" ]7 v2 yzoomed to 100 miles per hour as she tried to get it to stop --4 H8 V1 H' t! {: K/ c. A
shifting to neutral, trying to throw the car into reverse and
% E9 y1 M7 u) |! }' k3 D& qhitting the emergency brake. Finally, her car slowed enough4 g- I9 s& A- x4 _
that she was able to pull it off the road onto the median and" ?" G. G4 C: y$ L( M
turn off the engine.8 f- @- m9 ]" l6 H& U4 Z
Fighting back tears, she described her nightmare ride of
- _9 J' b* H2 G0 o, B' POctober 2006, calling it "a near death experience."
" p6 D# ^ D' {- P+ Z; Z. X"After six miles, God intervened" and slowed the car, she
9 y* v: B( F8 q! \) H/ asaid. She added that it took a long time for Toyota to respond: j3 V4 s" V3 e5 a, o/ I' L
to her complaints.) i# h5 |( O$ P! N
In an often contentious full day of testimony, lawmakers* m: o' |; c2 s" j/ R& s3 w! M
returned again and again to the question of whether electronic
: Z% I) Y5 n2 r7 rmalfunctions may have contributed to the speeding cars.
0 E! Q+ p7 W( T5 u' R"We are confident that no problems exist with the electric
- P2 x6 F' z0 \; i Q+ X1 Z3 Fthrottle control system in our vehicles," Lentz said. He cited7 o+ C) l3 [3 ]! l% w8 V% x
"fail-safe mechanisms" in the cars that were designed to shut
; ^' d3 @, t5 {* Poff or reduce engine power "in the event of a system failure."5 ?. N# q& }7 W1 f
Transportation Secretary Ray LaHood told the panel in
# t9 {5 d- X3 Q0 ]9 | J$ Rprepared testimony that possible electronics problems were' c* k4 Y* Z0 R7 P* ?0 D
being looked into by his agency. He said the company's recalls% Z4 D! z: i; q5 D
were important steps but "we don't maintain that they answer
$ W# S+ G M6 T/ n! Uevery question."
9 u+ A) k- T" n6 O+ yToyota hired a consulting firm to analyze whether+ j8 n2 R$ M0 G2 J' ~0 g, P, ]
electronic problems could cause unintended acceleration. The
& L+ J" Z0 z' l: G, h% d3 Ifirm, Exponent Inc., found no link between the two. But
% v, T+ E& s- ?8 w( c4 w7 E5 icommittee investigators said the testing studied only a small: a# O3 G0 i5 C6 B& m b0 v+ z
number of vehicles0 J0 B0 I' `" m( f# ]9 `, N
Tracking down an electrical problem can be far more! k/ ]7 ? H# p0 U& e. A% U4 E
difficult, expensive and time-consuming than finding a
6 @' R8 m* p; H/ Dmechanical problem. Electrical problems can have more than one
7 q5 F( B4 M2 d! \; y' n) Jsource, and they can come from inside or outside the car.7 e8 b/ z% }8 G3 D0 @7 T- f
Mechanical problems often leave clues such as physical damage,
5 b! U2 ^1 X, I8 i% Mwhere electronic troubles can be hidden in software or leave no: \4 |& d- M3 D6 o! i C
trace at all.
2 `7 I, ]) @7 W/ }( F- h4 RHouse investigators who reviewed Toyota's customer call
3 ^5 i4 [9 }! x4 D8 d" A O N* Idatabase found that 70 percent of the complaints of sudden# m' l4 g o# H- p2 J8 g
acceleration were for vehicles that are not subject to the
, m% p7 X+ u: H. Q Erecalls over floor mats or sticky pedals.
- x+ I9 h" A& P$ U6 [Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
A; N# Q4 ~# d# @5 csaid Toyota "misled the American public by saying that they and
# q, K6 L0 S& d- w5 K* |' s. W+ t9 l( n& Z8 Cother independent sources had thoroughly analyzed the
, {2 J6 t5 z3 `/ |( Qelectronics systems and eliminated electronics as a possible
& m1 A2 }0 V& Ycause of sudden unintended acceleration when, in fact, the only( T% W% F+ Z, P; x! a8 H
such review was a flawed study conducted by a company retained
$ m3 I9 H9 k, G" u5 ?- z$ Nby Toyota's lawyers."
5 `, j' d/ Y: s' P$ f5 I9 ?+ v6 uLentz apologized anew for the company's slow handling of' X4 v+ R) T' C0 V4 \& {! m
problems. "We have not lived up to the high standards our
6 ], B8 U( T1 R) j" p0 Rcustomers and the public have come to expect from Toyota," he
5 Q, r" ]( r/ j" _' wsaid.' B" H/ J1 i5 `6 K+ G1 p
"Put simply, it has taken us too long to come to grips with8 b6 P3 Z/ X6 ]) V& \9 }
a rare but serious set of safety issues, despite all of our
/ a( ~9 }3 E# Y' v/ _! q0 Pgood faith efforts," said Lentz, president and chief operating; K$ j( Q! h7 a4 q+ ?1 S i) w
officer of Toyota Motor Sales USA. Inc.
4 f7 t+ u6 f( M* CSeparately, among hundreds of Toyota dealers lobbying, ~1 l; L; Z+ D
members of Congress Tuesday, there seemed to be widespread, @4 S- g' {9 d6 H3 N h' I
rancor toward a federal government they view as picking on the1 Z+ @9 ^6 a/ i2 t6 N
automaker, at least in part because of the government's
# k" \, d( B. k: t8 E7 dinvestment of billions of dollars in General Motors and
9 N: S: X v& BChrysler.
8 l/ c, J8 V. N3 k' X5 h, S"That's hard for me as a citizen to understand why my tax, }" ~4 k8 Y9 K1 X7 Z
dollars are going in that direction," Paul Atkinson, a
& M3 }+ a9 X9 L" [# OHouston-area Toyota dealer, said at a news conference that also2 ~: c2 o; Z) |# K& z6 ]! m
served as a pep rally for the visiting dealers. "To compete* @+ y* N. Q' Y% }& c, L
with the government as an individual entrepreneur is pretty
; R! C6 @& v) b6 ntough."6 `1 i5 P7 I0 o
---/ O6 z, U2 R% l% w; p1 ]/ | E
Associated Press writers Alan Fram, Stephen Manning and Tom
7 l- ]- v: ^" O! a( ~Raum in Washington and Tom Krisher in Detroit contributed to
! U5 T" Y0 O2 m3 \, D, othis story.
; u, E; C' @3 J" n' l5 e, X* _1 v9 Z
-0- Feb/23/2010 21:04 GMT |
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