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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
2 `% o/ S: s+ N, k7 i+ @/ h: HBy LARRY MARGASAK and KEN THOMAS- N* a' v7 y3 g! S+ \
Washington (AP) -- The president of Toyota's U.S.
- i, L. M9 }7 n; F, V! xoperations acknowledged to skeptical lawmakers on Tuesday that z' K' F7 w s& T |8 {
the company's recalls of millions of its cars may "not totally"
7 g% g0 Z: r- [, o6 t% Esolve the problem of sudden and dangerous acceleration.2 e6 j4 x# V4 C8 s6 s7 w" l
"We are vigilant and we continue to look for potential/ `% H: S0 t/ G, [' @
causes," Toyota's James Lentz told a congressional panel.
( t0 s' D, u. c7 |3 d4 V( UHowever, he repeated his company's position that unexpected
" D3 `% Q* t! U @acceleration in some of the company's most popular cars and" O1 c) m. _/ H- i0 V, i4 X
trucks was caused by one of two problems -- misplaced floor
$ R. M- b8 `1 D# Umats and sticking accelerator pedals.
2 ?' n# B6 i: jHe insisted electronic systems connected to the gas pedal
! H6 L' N+ L$ Land fuel line did not contribute to the problem, drawing sharp
) a' W3 l$ I z+ ?+ ?1 Ycriticism from lawmakers who said such a possibility should be
* w( m4 ], V h4 u6 afurther explored -- and from a tearful woman driver who could
- U+ y8 s% q" N1 ]5 x- bnot stop her runaway Lexus., d. N+ W2 u& t2 S" Y/ V( N+ T7 ?
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
, _3 N" y9 B5 ]% N5 e' R' G' ATenn., said at a congressional hearing. Then she added a second' r0 M0 U" ~+ j! S4 j7 S& A
"shame on you" directed at federal highway safety regulators./ n" I5 |) n; H! w4 a
Texas Republican Rep. Joe Barton cautioned his colleagues; G- d9 X# @3 ~* Y- _
early in the hearing against conducting a "witch hunt" and said1 }) a& [1 A$ x" ?. w( O2 X4 a
"We don't want to just assume automatically that Toyota has4 L. K) I4 w/ p5 {. y
done something wrong and has tried to cover it up." But midway5 v/ i+ x' h& n* k& ?
through Lentz's testimony, Barton said of Toyota's/ [2 G( Z8 d9 |) ~
investigation of the problems: "In my opinion, it's a sham."
7 ~# f/ {' E' z* k& c y5 L, CLentz said the company had not completely ruled out an
4 V B; W4 w. I; \electronics malfunction and was still investigating causes of3 _ i1 b8 b" w1 d1 Q2 U; I
the sudden acceleration. Still, "We have not found a
4 S+ c9 A! {+ ^malfunction" in the electronics of any of the cars at issue, he- h( |* X4 K7 y# f5 y/ E7 Y
said./ P2 R6 G/ v5 G' S% k$ c
As to Smith's harrowing story, "I'm embarrassed for what x7 p) \: B* _3 s+ O, |: r& r
happened," Lentz said. "I want her and her husband to feel safe6 K6 i8 j5 o o+ O5 ~) v2 d) a
about driving our products," Lentz said.
" C! c( y3 H3 E: l& QThree congressional panels are investigating Toyota's) ]( d0 j2 i% ^: I6 f$ u: E9 e* ~1 f
problems, which affect a huge number of Americans. Toyota has
. {) w8 S2 Z& @& srecalled some 8.5 million vehicles worldwide -- more than 6
5 a \+ H3 n/ `+ P# ymillion in the United States -- since last fall because of& [, r j: C2 b
unintended acceleration problems in multiple models and braking7 f: W; |9 o1 g
issues in the Prius hybrid. It is also investigating steering
5 n' P6 a' M9 Vconcerns in Corollas. People with Toyotas have complained of a) D0 [3 S, B S
their vehicles speeding out of control despite efforts to slow) |6 G4 |+ y' t+ I
down, sometimes resulting in deadly crashes. The government has
) h/ ?2 Z% N/ @! `+ ]! n6 Lreceived complaints of 34 deaths linked to sudden acceleration
4 e( \! U) E3 _of Toyota vehicles since 2000.
# [1 U' I" ?2 bLentz, who choked up while discussing the death of his own
' E G# ~9 ]+ G9 q( y# `brother more than 20 years ago in a car accident, said he
, f& t5 }7 \3 Sunderstood the pain.8 ?5 U4 X" B( W; m- V
"I know what those families go through," he said.$ y8 @1 v5 N7 F6 Y6 f% b
Lentz has said in the past that he was confident Toyota's) x u+ Z7 @; z4 g& Z3 E6 ]
fixes on the recalled vehicles would correct the problems.
" \1 w, T5 n wBut when pressed by Energy and Commerce Committee Chairman
& z t4 z, V4 lHenry Waxman, D-Calif., on whether the two recalls Toyota put
1 T, `1 i T/ ? Z; l* ?" yin place to deal with the issue would completely solve it,
% A+ j3 Y! @# o! [% S) GLentz replied: "Not totally.") y u( M2 I5 U n! C+ R
Still, he said chances of unintended accelerations were
4 L& Z- Q, L2 n/ m2 ]& ~"very, very slim" once the recall was complete. Lentz also said
) {1 T6 h; L2 P q+ {$ ~& {Toyota was putting in new brakes that can override the gas
9 {& Y h* u1 y9 @: R" i. vpedal on almost all of its new vehicles and a majority of its
0 a" F& e* [, k! F2 \( b2 Qvehicles already on the road.
# ^( J9 H' n" }& v/ ^0 iMeanwhile, Toyota president Akio Toyoda, who will testify1 ? |, U' X. J. T* G5 I
before a separate panel on Wednesday, said he took "full
" H4 S& x" i0 d; f. f0 |responsibility" for the uncertainty felt by Toyota owners and0 p$ B4 m) l7 L% s3 b
offered his condolences to a San Diego, Calif., family who were4 K& u' A& b; R
killed in late August, reigniting interest in the problems.
3 b( i; r/ _, Y! L1 C8 q( i! ]& l"I will do everything in my power to ensure that such a
5 ~! O1 D7 c! o0 Y) Z- p8 y" a9 `" }tragedy never happens again," Toyoda said in prepared testimony e9 b! X" u3 h& _# a2 N5 {0 ?
for Wednesday's hearing to the House Government Oversight6 I1 \5 r- b: t- V5 z$ g
Committee. "My name is on every car. You have my personal M1 C( A' j3 y; K2 Y
commitment that Toyota will work vigorously and unceasingly to
, N* w- J8 {) \restore the trust of our customers."
o1 c3 i, S4 h: r7 m1 i" sLawmakers heard a brief, but riveting, deion from
& m n2 s9 ]8 T; jSmith, the Tennessee woman whose Toyota-made Lexus suddenly9 ~5 j0 F- Q) q7 X+ G Q
zoomed to 100 miles per hour as she tried to get it to stop --# u! K( g6 Q2 ^! S
shifting to neutral, trying to throw the car into reverse and
4 l" M5 R8 o* o# I4 f* Phitting the emergency brake. Finally, her car slowed enough4 q \) @" l$ Q$ t1 c. i
that she was able to pull it off the road onto the median and
$ I7 X' ] r6 s! c8 ?turn off the engine." U3 M7 J6 y9 z8 q! H+ l5 F
Fighting back tears, she described her nightmare ride of; z* P% t! u) F/ f& Y1 Y- d
October 2006, calling it "a near death experience.". m4 W2 J( l, [7 I' A. O) z
"After six miles, God intervened" and slowed the car, she
, A/ W: a8 W) r* {! Ksaid. She added that it took a long time for Toyota to respond+ l! i+ \) I7 k6 O
to her complaints.
) z2 A% w' c; p/ w/ ~In an often contentious full day of testimony, lawmakers- K* m1 Q1 \% j! @/ }1 ]
returned again and again to the question of whether electronic
, S& X5 C5 ?4 Y$ p/ Ymalfunctions may have contributed to the speeding cars.
* V/ z: r. v: Y) n) M"We are confident that no problems exist with the electric
9 Y' f4 K+ T4 E) tthrottle control system in our vehicles," Lentz said. He cited
: F1 E- \( O( J' X1 L' s$ a"fail-safe mechanisms" in the cars that were designed to shut
1 F' E5 u7 u- i6 ?" ^off or reduce engine power "in the event of a system failure."8 q7 R8 L; E0 p7 Z; @
Transportation Secretary Ray LaHood told the panel in
5 M i$ W T; @& N4 \prepared testimony that possible electronics problems were% L! S4 e! v) k1 y& P" q* k; _& F4 P4 W4 _- `
being looked into by his agency. He said the company's recalls
" c0 C4 z9 d z9 l* @9 r! K( Q. ^were important steps but "we don't maintain that they answer% y" J1 C- P% s. v, l
every question.") A, }9 [$ `1 W2 }: |! U
Toyota hired a consulting firm to analyze whether1 O/ ^* Z; n6 @% `
electronic problems could cause unintended acceleration. The0 J# m. b7 A+ z2 I
firm, Exponent Inc., found no link between the two. But6 ~+ ]8 D% j9 z6 m2 e/ P
committee investigators said the testing studied only a small5 }1 ^/ d3 E! ?/ c U9 x. G/ N
number of vehicles
5 p9 b* J& C: Q+ B/ N3 w. hTracking down an electrical problem can be far more1 Y! U* e& A5 [: }3 M! g
difficult, expensive and time-consuming than finding a
+ r( A2 Q7 v) _2 ?mechanical problem. Electrical problems can have more than one
! h# C6 a3 k% H0 v; S3 k9 dsource, and they can come from inside or outside the car.* O' z6 {! f* s- o
Mechanical problems often leave clues such as physical damage,
/ w( a( N& l! d, u0 [* B% \where electronic troubles can be hidden in software or leave no) Q- c* i" {+ ~# n5 h; f7 [# O: U
trace at all.
( b/ Q# y. w$ q7 ~& u& G" i B$ s& {House investigators who reviewed Toyota's customer call
/ k1 \6 D# x- \' q# r" edatabase found that 70 percent of the complaints of sudden
3 o. m5 B3 F& ~& ^ Q" \acceleration were for vehicles that are not subject to the d; X9 ?* r( a; y1 `) r
recalls over floor mats or sticky pedals.
6 @/ S0 n) W# [9 rRep. Bart Stupak, D-Mich., chairman of the subcommittee,
8 U' s3 J% C) rsaid Toyota "misled the American public by saying that they and
$ K, a i2 V. E {; E! l% ~other independent sources had thoroughly analyzed the
& Q4 K& c! n0 P. d9 B, oelectronics systems and eliminated electronics as a possible
8 G. f2 m! N e: b4 |' Tcause of sudden unintended acceleration when, in fact, the only
& n5 q; X/ k; dsuch review was a flawed study conducted by a company retained
3 b4 s2 h7 G' i4 a9 I3 Y0 ~by Toyota's lawyers."
6 j5 A ^/ V { P" L. A vLentz apologized anew for the company's slow handling of* b" F! {6 e3 f G* {. g7 V! M+ I
problems. "We have not lived up to the high standards our5 t2 B4 W; n9 ]
customers and the public have come to expect from Toyota," he2 i7 y7 [& I2 P: \+ M S# I+ y
said.
- p( w6 E6 b1 P1 t$ T"Put simply, it has taken us too long to come to grips with
0 [/ b8 Q( @5 W4 U, D" ?# Va rare but serious set of safety issues, despite all of our
, T' Q/ |. |" K5 W( z+ t& ogood faith efforts," said Lentz, president and chief operating. N4 i, i7 {' g% w0 f0 W% ~3 s" d
officer of Toyota Motor Sales USA. Inc.
# Z: d/ D* x) a+ e* O) E0 m( xSeparately, among hundreds of Toyota dealers lobbying
( `+ V7 R% [9 L* A7 l" Umembers of Congress Tuesday, there seemed to be widespread
* @' ~3 S- h' S7 francor toward a federal government they view as picking on the
7 L' h5 y: C7 s2 M0 Oautomaker, at least in part because of the government's
6 ~% H) s9 a* j2 O% jinvestment of billions of dollars in General Motors and
0 Z+ f- i5 y( gChrysler.
" S; W+ r" i: j2 _0 K$ g"That's hard for me as a citizen to understand why my tax
$ a! w+ G7 h& i! X: n5 u$ Z5 o/ vdollars are going in that direction," Paul Atkinson, a
2 K% x+ u3 [+ _, o8 S" ]Houston-area Toyota dealer, said at a news conference that also
8 {, j+ }8 Q0 |7 s" o- o, Tserved as a pep rally for the visiting dealers. "To compete3 }: F7 a5 o8 X8 O2 M
with the government as an individual entrepreneur is pretty
6 p. m) N6 U( i3 N* U" M! N' Q0 B% Ftough."
. E \" ]; S3 P7 j& _---
}4 S1 n) z8 T0 P- R0 KAssociated Press writers Alan Fram, Stephen Manning and Tom; O3 f, |4 P- S' P
Raum in Washington and Tom Krisher in Detroit contributed to
3 F/ q3 X- Y3 B r7 xthis story.
6 ^ `1 p1 B. {7 }4 \5 f; Q
1 U3 w4 N5 P4 ?: ^; v( o# v4 b# h-0- Feb/23/2010 21:04 GMT |
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