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丰田承认换踏板不一定能全部解决加速问题3 M( F8 x/ V0 t: u0 W* T# W
By LARRY MARGASAK and KEN THOMAS
' R8 j) X/ B6 W9 w6 j* sWashington (AP) -- The president of Toyota's U.S.: A0 M' s/ Q: t$ B6 |+ S
operations acknowledged to skeptical lawmakers on Tuesday that
; ?/ h1 V5 N7 W+ m/ X& D2 gthe company's recalls of millions of its cars may "not totally"! w& e& W4 ~* C* M; ?8 j
solve the problem of sudden and dangerous acceleration.
9 u- g* Z: w) J5 \2 t+ H"We are vigilant and we continue to look for potential
5 ?5 S! a* g2 Q; D6 y4 \causes," Toyota's James Lentz told a congressional panel.3 ]6 L# b \% L; m% r
However, he repeated his company's position that unexpected# X- r+ U* h; ?) D7 ~& [7 z6 f
acceleration in some of the company's most popular cars and! u: t! ~. [+ _$ I' [+ s6 S- I
trucks was caused by one of two problems -- misplaced floor) s6 W. X* F6 S2 g& V+ b# Y5 [
mats and sticking accelerator pedals.7 k' Q/ d( k3 }. K
He insisted electronic systems connected to the gas pedal
" K1 U7 e* m1 d! v7 land fuel line did not contribute to the problem, drawing sharp
! Q7 g( a) K5 F2 U% u# R; @ {/ X! \criticism from lawmakers who said such a possibility should be% _1 B5 I4 n; P9 [
further explored -- and from a tearful woman driver who could
; S$ b5 d0 A' F" m1 T) e; Rnot stop her runaway Lexus.
% Y8 h% q9 G. b# K5 C2 v- z"Shame on you, Toyota," Rhonda Smith, of Sevierville,$ j' d# @7 ]' \- M$ k
Tenn., said at a congressional hearing. Then she added a second
0 | H2 z- M4 A5 h% L" ["shame on you" directed at federal highway safety regulators.
- o. x0 T: j7 h W) q o) p0 JTexas Republican Rep. Joe Barton cautioned his colleagues
/ S1 h7 Z! \/ N. d8 C Q# [3 H- Q" Searly in the hearing against conducting a "witch hunt" and said
* N3 _0 _; j) ?0 _0 `8 L"We don't want to just assume automatically that Toyota has
! ]! P. T+ D% R( W" i) {done something wrong and has tried to cover it up." But midway
, r( j! V% h4 P, c% Sthrough Lentz's testimony, Barton said of Toyota's! N% K& G7 H Q- F% C: d
investigation of the problems: "In my opinion, it's a sham."
, N& `# x/ ~6 F+ t8 y+ L# ?" KLentz said the company had not completely ruled out an
/ F* D, T4 Q6 b% G l' @electronics malfunction and was still investigating causes of
' s: ^4 k# X' A" b0 L1 \the sudden acceleration. Still, "We have not found a
: C, L/ G5 M/ Z; R2 a' zmalfunction" in the electronics of any of the cars at issue, he2 ]( Q) S1 v7 V
said.! Y# z, L. a, P0 x
As to Smith's harrowing story, "I'm embarrassed for what
' ]# N T1 |$ ?# Q/ uhappened," Lentz said. "I want her and her husband to feel safe
# M6 h4 ], Q4 `( D8 M. Xabout driving our products," Lentz said.
, g6 z6 B1 ~' |0 Y* o% \( J- nThree congressional panels are investigating Toyota's
# M4 k. j8 b( Q' X" s; N* ~problems, which affect a huge number of Americans. Toyota has4 j2 w c$ h6 g& k* k
recalled some 8.5 million vehicles worldwide -- more than 6' W5 t9 h4 H" \. Z ^0 ?
million in the United States -- since last fall because of% T& R3 m: T, ^6 E$ A: T- x/ a
unintended acceleration problems in multiple models and braking: [ E5 O& s/ K6 O/ }
issues in the Prius hybrid. It is also investigating steering
/ n# O- h( _5 D1 wconcerns in Corollas. People with Toyotas have complained of; f4 @" e8 g1 Q1 V- W) r
their vehicles speeding out of control despite efforts to slow+ Q) b) P- p/ ^: S
down, sometimes resulting in deadly crashes. The government has
2 E: c$ x; H, {9 ]4 D# X5 Y* E! zreceived complaints of 34 deaths linked to sudden acceleration: ~0 M9 u$ G" r9 B
of Toyota vehicles since 2000.* m9 t/ `* Q1 `1 n
Lentz, who choked up while discussing the death of his own
$ V! W9 E( Q- R7 n& p, S6 Obrother more than 20 years ago in a car accident, said he$ m% J$ [1 \' ~! @: K7 B
understood the pain.
% i6 o* A$ b" {$ e2 c"I know what those families go through," he said.3 Q' p, |/ Q5 O4 {! H
Lentz has said in the past that he was confident Toyota's
" w9 q9 f X" Kfixes on the recalled vehicles would correct the problems.
3 J" z! t2 t7 X- VBut when pressed by Energy and Commerce Committee Chairman
& v/ U2 K2 v y! g) B. g2 K% YHenry Waxman, D-Calif., on whether the two recalls Toyota put
9 `8 `4 @3 ^. D5 @0 ein place to deal with the issue would completely solve it,
7 j% v G+ h* `4 u/ r; QLentz replied: "Not totally."
5 I9 x$ l7 B# _2 ?. O' P4 h8 VStill, he said chances of unintended accelerations were" x$ }8 t) g. d; U
"very, very slim" once the recall was complete. Lentz also said
5 C5 ^% G9 _2 |0 l" }( F7 oToyota was putting in new brakes that can override the gas+ }/ F/ i. ?" _- |' B2 g
pedal on almost all of its new vehicles and a majority of its
: n! `2 J$ R, m. J' C% Nvehicles already on the road.
( k7 @6 P) O' a' _& xMeanwhile, Toyota president Akio Toyoda, who will testify
1 o6 A# l. }$ k2 M2 g5 hbefore a separate panel on Wednesday, said he took "full! ?8 H, b; t4 S8 x
responsibility" for the uncertainty felt by Toyota owners and
8 @, V' H6 y x( coffered his condolences to a San Diego, Calif., family who were( T/ W4 \6 X& S$ t8 x' r
killed in late August, reigniting interest in the problems.
; n- [% H E0 d( Q1 _; l' |5 o"I will do everything in my power to ensure that such a
1 @0 W e0 o' I/ R7 Mtragedy never happens again," Toyoda said in prepared testimony
, e. c0 L _8 D- rfor Wednesday's hearing to the House Government Oversight
3 D" N5 V/ g: t! d' L6 d/ eCommittee. "My name is on every car. You have my personal
) w# _5 E2 Z; h" p' jcommitment that Toyota will work vigorously and unceasingly to2 m: ?, Z- [2 _4 [9 N5 n% W4 H
restore the trust of our customers."
' g `& D2 _% a! OLawmakers heard a brief, but riveting, deion from( @" e+ Q" f1 C8 I r
Smith, the Tennessee woman whose Toyota-made Lexus suddenly7 i+ j( g1 \! b0 ~" R% g
zoomed to 100 miles per hour as she tried to get it to stop --( v0 B0 X; {9 W& o
shifting to neutral, trying to throw the car into reverse and; z4 U: N8 {5 L6 V9 M
hitting the emergency brake. Finally, her car slowed enough
, N$ S; f4 G: U2 athat she was able to pull it off the road onto the median and( h2 f- O1 J8 x
turn off the engine.
3 ~9 o7 X5 J' T$ v: f. FFighting back tears, she described her nightmare ride of
# _# L: G1 _) \October 2006, calling it "a near death experience."
, G" ~1 S" K* b+ l* v, g"After six miles, God intervened" and slowed the car, she9 b5 V7 L5 X* }6 y
said. She added that it took a long time for Toyota to respond s. @$ r2 U \% m- \- @6 z
to her complaints.
6 A3 D& ]3 W7 Y! r9 n+ Q7 P: ]In an often contentious full day of testimony, lawmakers
1 l7 r+ G% P) q. Dreturned again and again to the question of whether electronic5 \5 O! U7 i1 M0 U9 H8 d
malfunctions may have contributed to the speeding cars.: _1 S# N- e+ D2 s1 U( [8 f
"We are confident that no problems exist with the electric) g( g6 o Q' }6 y/ Z9 i- ^
throttle control system in our vehicles," Lentz said. He cited
7 Y `" Y. y& H, l9 P"fail-safe mechanisms" in the cars that were designed to shut ?/ \! z0 F2 {9 w4 b' _# C* B
off or reduce engine power "in the event of a system failure."
$ Q, m6 f4 d7 C% \# k# iTransportation Secretary Ray LaHood told the panel in
& h: S0 Q2 s1 k+ d) H, |prepared testimony that possible electronics problems were
7 B6 D" R- M9 B1 [. u% A6 Hbeing looked into by his agency. He said the company's recalls
& A: Q, e( ?, x" F' O/ I# @were important steps but "we don't maintain that they answer
. @# q; A0 ?" [9 j# @9 wevery question."
# W3 ^2 w+ n* \) a0 `Toyota hired a consulting firm to analyze whether+ @5 u$ n8 v3 G! X; l9 \" p
electronic problems could cause unintended acceleration. The5 [& \. i, m4 d2 A8 b; D$ ^
firm, Exponent Inc., found no link between the two. But
1 y( w0 }! w R' q3 v& ?committee investigators said the testing studied only a small
' Y4 w* S. f/ j* Z6 z3 bnumber of vehicles
; n3 r4 q7 J2 j/ R, n* }Tracking down an electrical problem can be far more0 ?2 z+ _: K a: ]0 \
difficult, expensive and time-consuming than finding a" s% P. `4 R: e: v2 _0 G0 \
mechanical problem. Electrical problems can have more than one; P1 a- |0 ~. H0 g4 F" }- c+ V
source, and they can come from inside or outside the car.
8 ~8 y5 k7 ^) H# `9 d2 F$ zMechanical problems often leave clues such as physical damage,
0 m( ^* {3 `0 o* w! _) ~- d" twhere electronic troubles can be hidden in software or leave no
d2 t# F q# Qtrace at all.0 c" R+ X7 [4 |: Z; Z& z6 l7 B- f
House investigators who reviewed Toyota's customer call" D$ K& |+ k+ d( |5 f
database found that 70 percent of the complaints of sudden6 g; ^* F* J: y
acceleration were for vehicles that are not subject to the
- ~4 N" Y2 |3 q; Hrecalls over floor mats or sticky pedals.
$ m; S& ^1 I; N* g" @* B4 h* oRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 r. G9 i8 x( {! Z' H0 Z
said Toyota "misled the American public by saying that they and
' O; C7 T# Z. q! i, Fother independent sources had thoroughly analyzed the- ^2 [2 H. y, d0 r
electronics systems and eliminated electronics as a possible" ^9 ]& m* | `5 T- D
cause of sudden unintended acceleration when, in fact, the only
& l- W" X: Q( e: p6 Osuch review was a flawed study conducted by a company retained( X* R4 F! L+ B
by Toyota's lawyers."* P% E+ O8 h }- k" \, l" z* D
Lentz apologized anew for the company's slow handling of I- {' }3 g: B
problems. "We have not lived up to the high standards our, l: @' o5 B B0 `
customers and the public have come to expect from Toyota," he3 N0 ]# x/ x4 r
said.
7 ]) c; \8 y9 G8 H& z7 | u( ~0 u0 Z"Put simply, it has taken us too long to come to grips with
: f- v& g2 c6 H# i3 k9 p' D$ oa rare but serious set of safety issues, despite all of our2 Z X t: x; I+ z0 S6 B; x
good faith efforts," said Lentz, president and chief operating
( j r5 {- q* x. P% wofficer of Toyota Motor Sales USA. Inc.1 h: G! A! X, N# t$ M
Separately, among hundreds of Toyota dealers lobbying+ y( `7 X5 U! t9 C# n4 E5 G
members of Congress Tuesday, there seemed to be widespread4 A. Y, a) p. P! x' o Q
rancor toward a federal government they view as picking on the
7 A6 O$ V. D( O: D6 a3 [, Pautomaker, at least in part because of the government's; t' L$ O& o7 m& r& A& H
investment of billions of dollars in General Motors and0 G# \* f8 B$ U' X, }
Chrysler.( I) b: f7 k7 ]7 V, @9 c
"That's hard for me as a citizen to understand why my tax. O I; W5 ?* H9 J* Y
dollars are going in that direction," Paul Atkinson, a, C3 i4 k& U/ W+ Q4 a/ l$ }0 K
Houston-area Toyota dealer, said at a news conference that also5 K' @3 U) U$ y0 f! H3 M# r6 \9 L
served as a pep rally for the visiting dealers. "To compete
# N, Q* e! h% ewith the government as an individual entrepreneur is pretty& V& ?' S, g6 S @. `
tough."1 k) d4 W1 Z5 D! }' B
---
4 s+ {1 r1 l3 b1 H8 kAssociated Press writers Alan Fram, Stephen Manning and Tom
+ U* f7 m1 A$ M) _' k) U1 N+ `Raum in Washington and Tom Krisher in Detroit contributed to
9 }7 o; ]& M) l# fthis story.
7 z2 G4 a% d: v) Q$ C. Q4 i) E
6 q4 a$ O% N2 a. k-0- Feb/23/2010 21:04 GMT |
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