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丰田承认换踏板不一定能全部解决加速问题 n9 |6 S- H$ l0 t, F6 h5 I5 S
By LARRY MARGASAK and KEN THOMAS
, m- n' v( N8 CWashington (AP) -- The president of Toyota's U.S.
s8 i7 _( w/ @: ^operations acknowledged to skeptical lawmakers on Tuesday that
2 j Q' B4 m. t2 c: L7 Wthe company's recalls of millions of its cars may "not totally"
3 h; ~0 y1 ]6 J: u; b3 dsolve the problem of sudden and dangerous acceleration.
8 `0 R) D) Y) ^4 N& ?"We are vigilant and we continue to look for potential& f; m! _$ D6 ~' D
causes," Toyota's James Lentz told a congressional panel.
# }7 I0 y1 _- }( j; e$ t6 THowever, he repeated his company's position that unexpected
' l, ^7 }# O- X9 ^acceleration in some of the company's most popular cars and3 v; E6 ~9 D* l1 c5 w/ r- X
trucks was caused by one of two problems -- misplaced floor
+ v; k: P7 K/ i' xmats and sticking accelerator pedals.
0 H, B. H3 G, u4 b2 KHe insisted electronic systems connected to the gas pedal
, p. d. P1 ?% O, z4 D3 d2 ?and fuel line did not contribute to the problem, drawing sharp1 j& b7 |; w8 @5 R) w5 H5 N2 L* k
criticism from lawmakers who said such a possibility should be
, t t, r% _, E" \. z" gfurther explored -- and from a tearful woman driver who could) H- ^9 c1 [5 |
not stop her runaway Lexus.. T" ~2 X* G; k1 z2 j4 g
"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 {- _( i6 G. R. N% J, d
Tenn., said at a congressional hearing. Then she added a second1 Z( _$ ?) {/ R4 D6 B9 s
"shame on you" directed at federal highway safety regulators.+ d H0 ~: T( w {
Texas Republican Rep. Joe Barton cautioned his colleagues' Q$ L7 o! H; G
early in the hearing against conducting a "witch hunt" and said% F ^0 W( Q- l& Z6 `5 _0 w/ v
"We don't want to just assume automatically that Toyota has! W: e1 c) L" r: j+ E$ o
done something wrong and has tried to cover it up." But midway5 W/ _3 Y% P7 F# P( F0 g
through Lentz's testimony, Barton said of Toyota's) F$ E3 c( o# {' R- u& }; l
investigation of the problems: "In my opinion, it's a sham."
8 c3 [, J/ R( v4 N, X4 gLentz said the company had not completely ruled out an: M1 @0 I( W: K/ S$ V0 u% b3 Q
electronics malfunction and was still investigating causes of& P* u/ B/ `' d$ w
the sudden acceleration. Still, "We have not found a
1 y! N4 Y4 V6 Pmalfunction" in the electronics of any of the cars at issue, he
. [3 p7 K, A, B% x Gsaid.
; S6 e; G$ h, d+ e, {' sAs to Smith's harrowing story, "I'm embarrassed for what
$ [3 p7 _1 F! p" Phappened," Lentz said. "I want her and her husband to feel safe/ Q" M* f& m9 ~. E' G
about driving our products," Lentz said.* Y; P( ~' w/ f9 Z) O" D0 O* I w: l
Three congressional panels are investigating Toyota's
1 M3 }8 p: u) Sproblems, which affect a huge number of Americans. Toyota has \; T9 x, T) L" m
recalled some 8.5 million vehicles worldwide -- more than 6
" z# |; ~1 A% zmillion in the United States -- since last fall because of4 J8 N$ Q4 f6 ?* n: ~, s. u
unintended acceleration problems in multiple models and braking k3 W0 ]# J! m- @6 B- w0 y
issues in the Prius hybrid. It is also investigating steering
/ m( c. N" S$ E$ Fconcerns in Corollas. People with Toyotas have complained of
8 _8 o6 T; r& M( h* M1 C3 R% _their vehicles speeding out of control despite efforts to slow
* R' c# B9 e* Mdown, sometimes resulting in deadly crashes. The government has
( h8 }$ Q1 ?+ U6 Y0 rreceived complaints of 34 deaths linked to sudden acceleration
/ c8 I4 d- E# F1 _0 Lof Toyota vehicles since 2000.
; J6 J" }4 P1 D7 s a! Q& L" F6 aLentz, who choked up while discussing the death of his own) E- e! Y6 D% {. f. b! ]: I8 v
brother more than 20 years ago in a car accident, said he
6 g/ }; B- V9 g Q) G J" }3 Z( \understood the pain.
& F4 s ?- e, R% c$ ]3 `$ D& ?"I know what those families go through," he said.2 W4 _4 I1 e6 A
Lentz has said in the past that he was confident Toyota's- u6 ~* k. R6 i$ Q$ r% {
fixes on the recalled vehicles would correct the problems.
@# ?7 ]/ d0 YBut when pressed by Energy and Commerce Committee Chairman) T! W0 i* Q- u1 G x% U
Henry Waxman, D-Calif., on whether the two recalls Toyota put+ i6 q7 |5 i% \* e- k% _8 r' E
in place to deal with the issue would completely solve it,
# v7 Z# ~) w2 e5 lLentz replied: "Not totally."! g3 X% L+ e a8 v# V
Still, he said chances of unintended accelerations were
6 Y; d$ U. y& _) J0 m$ U"very, very slim" once the recall was complete. Lentz also said9 [9 m( t0 x' w! N5 V/ A
Toyota was putting in new brakes that can override the gas3 J, Y( x% W4 U
pedal on almost all of its new vehicles and a majority of its
$ y! K# h8 t ~! B* l! n2 Hvehicles already on the road.
h X7 C, {* V' L! v5 dMeanwhile, Toyota president Akio Toyoda, who will testify6 b% ^; v. M4 x, O+ O& l) s: `
before a separate panel on Wednesday, said he took "full
: d0 o; d6 K% N3 W% q1 R& oresponsibility" for the uncertainty felt by Toyota owners and
I1 t7 O# U% U; e7 B6 ?4 koffered his condolences to a San Diego, Calif., family who were
7 \/ d4 _1 l! K, d8 e; jkilled in late August, reigniting interest in the problems. f7 S2 [2 c7 V: N
"I will do everything in my power to ensure that such a6 y- v# L0 u* S' m z# ~! z
tragedy never happens again," Toyoda said in prepared testimony& B. t# @" y3 B- [: U
for Wednesday's hearing to the House Government Oversight
& }) l/ ?5 d2 S2 P: rCommittee. "My name is on every car. You have my personal% q3 o! o. B1 g. _# L" ~
commitment that Toyota will work vigorously and unceasingly to
( ~' y, g" g/ n9 |restore the trust of our customers."! B5 ^5 G; m9 [5 X: ^: ]
Lawmakers heard a brief, but riveting, deion from: _ ?, \+ ~3 B A2 d b
Smith, the Tennessee woman whose Toyota-made Lexus suddenly8 E+ u+ }% b5 i3 J7 A# ~. G# o! R
zoomed to 100 miles per hour as she tried to get it to stop --
3 Y$ k1 w: h: \. V6 ?/ tshifting to neutral, trying to throw the car into reverse and. r$ Z o8 _$ }! \
hitting the emergency brake. Finally, her car slowed enough
% D! I8 q: u' r. @that she was able to pull it off the road onto the median and: i8 W9 \& Z( V
turn off the engine.
0 i. ]# v$ o4 B7 l) UFighting back tears, she described her nightmare ride of
, x* a7 ^5 Z8 G) ?) h( W2 K$ GOctober 2006, calling it "a near death experience."
. |! w' l. y) A2 t+ t5 |"After six miles, God intervened" and slowed the car, she, x1 Y2 l3 o- I' I( e
said. She added that it took a long time for Toyota to respond1 ~% z5 m8 P0 l N
to her complaints./ q: @# m8 L6 N7 M9 `
In an often contentious full day of testimony, lawmakers; T6 L7 n0 H6 Y D( ^
returned again and again to the question of whether electronic: Q8 z5 ]! Z" @& z8 c( S7 z& f
malfunctions may have contributed to the speeding cars.
9 ? ~! o, N0 T& \# t! f# l1 H, ["We are confident that no problems exist with the electric
. [% H! f: w2 u7 [7 qthrottle control system in our vehicles," Lentz said. He cited
+ j: s' V% ]: h* U! Z7 j"fail-safe mechanisms" in the cars that were designed to shut2 h5 ~: T7 X9 E* Q L) X
off or reduce engine power "in the event of a system failure."0 R/ o$ L' J1 L( U5 `& M* Z- |6 x2 g( |* S
Transportation Secretary Ray LaHood told the panel in+ G* j' f3 R! ^' n
prepared testimony that possible electronics problems were
3 l3 n8 @% W6 n8 \" F* bbeing looked into by his agency. He said the company's recalls, a, Q4 r$ w! j, `
were important steps but "we don't maintain that they answer
+ `( t0 J# n6 e. ^5 X) z; y* gevery question."
$ W0 y! n z) j! m- I( `( LToyota hired a consulting firm to analyze whether: `9 H5 t+ |/ Q) ~
electronic problems could cause unintended acceleration. The2 B: c& d' `3 t1 v: S
firm, Exponent Inc., found no link between the two. But( i' v+ H& R& `1 ~& h( l* I* T8 j
committee investigators said the testing studied only a small
' c+ V+ |% H- F+ s { ~/ |number of vehicles: U4 Q( K3 f3 j( E. c X- l+ P
Tracking down an electrical problem can be far more: ]1 w9 `$ a& } A' i5 \
difficult, expensive and time-consuming than finding a
9 Z, `6 n, u t( ?3 h3 Smechanical problem. Electrical problems can have more than one
' \$ T! _* ^+ Isource, and they can come from inside or outside the car.
X) p3 Q7 w& F* \% EMechanical problems often leave clues such as physical damage,; g7 f3 g; i+ s' c4 A
where electronic troubles can be hidden in software or leave no% Y. U; ~, s4 Z- h' G
trace at all.
4 M, i: h3 n g# {: d7 G6 `0 E- ]House investigators who reviewed Toyota's customer call* z* |: S, ~# h/ _$ U8 A
database found that 70 percent of the complaints of sudden$ \; F- z3 F: C2 r( b1 ~
acceleration were for vehicles that are not subject to the
/ e3 n1 A0 a8 Qrecalls over floor mats or sticky pedals.
7 j. U7 m/ |+ A) aRep. Bart Stupak, D-Mich., chairman of the subcommittee,
7 u [$ H, l& g, a: w8 ]& Osaid Toyota "misled the American public by saying that they and+ T% W0 h; f8 n
other independent sources had thoroughly analyzed the0 l- `* z3 b1 D4 e5 |0 w/ k0 u5 [6 `
electronics systems and eliminated electronics as a possible
6 x9 a2 C/ o6 Z: W) ~. Ncause of sudden unintended acceleration when, in fact, the only$ R/ i) j3 S& q$ E
such review was a flawed study conducted by a company retained
9 y! G. ~" j( Dby Toyota's lawyers."8 ~6 o+ n% h1 h: ^( X9 {- n
Lentz apologized anew for the company's slow handling of4 _/ g! T% m. ^5 f# h# b* |. A
problems. "We have not lived up to the high standards our
3 v) D, S& Q* r$ C0 F; kcustomers and the public have come to expect from Toyota," he
; D6 }/ V8 s P2 r9 }- [4 o3 r- ysaid.
1 j; T; g! p W) U"Put simply, it has taken us too long to come to grips with1 W% g" z" {5 P
a rare but serious set of safety issues, despite all of our
_1 Y- ?4 {0 o) Y1 a& U" r& mgood faith efforts," said Lentz, president and chief operating
; ]# B. W+ c' _+ x* kofficer of Toyota Motor Sales USA. Inc.
2 `* I1 F! v9 ?: U* RSeparately, among hundreds of Toyota dealers lobbying6 j3 \, i( V: L$ L( R
members of Congress Tuesday, there seemed to be widespread# q |5 y# p; U* ?& I& W
rancor toward a federal government they view as picking on the2 M. ^$ Y4 Z0 ?- F5 W
automaker, at least in part because of the government's
& H. ?5 m- P$ h. m+ j' Sinvestment of billions of dollars in General Motors and( S% b8 I* v6 Z4 R- O4 U8 l8 x
Chrysler.0 V5 N3 F3 u9 F
"That's hard for me as a citizen to understand why my tax
8 `8 v& M; f2 T' |- f/ Qdollars are going in that direction," Paul Atkinson, a; _) W' t3 A7 ^4 n
Houston-area Toyota dealer, said at a news conference that also
7 p& {; N& _0 d9 D5 l) {0 Vserved as a pep rally for the visiting dealers. "To compete" ~; a0 H" x! e' z* v* b" R
with the government as an individual entrepreneur is pretty" x0 S, K+ q: x0 H8 Q
tough."
* c. w3 D7 d8 w, g+ [& F& u' `* U---
6 O& I% W& g v5 eAssociated Press writers Alan Fram, Stephen Manning and Tom
( [: I- E# l# x" ]' mRaum in Washington and Tom Krisher in Detroit contributed to
* w7 A1 r2 J' [: \this story.+ f Y6 q5 r$ j3 u. _
) }# ?- s- |( o; c-0- Feb/23/2010 21:04 GMT |
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