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丰田承认换踏板不一定能全部解决加速问题
+ m8 X/ c& `; p/ T: }By LARRY MARGASAK and KEN THOMAS
! X% ?! \0 V. D" ] ~; v2 g4 G: bWashington (AP) -- The president of Toyota's U.S.
6 c0 K4 F% i& J( p e* v. [! \* e6 O& moperations acknowledged to skeptical lawmakers on Tuesday that) b' D+ q* }( P) ?$ x6 ^
the company's recalls of millions of its cars may "not totally"
+ Z+ Y4 w/ G/ E+ H0 ksolve the problem of sudden and dangerous acceleration.- f' A2 F7 Y4 w& @0 M; }
"We are vigilant and we continue to look for potential
7 M4 `; U: h3 `; b- L# V! c9 ^$ ucauses," Toyota's James Lentz told a congressional panel.$ h( L: O/ j! {
However, he repeated his company's position that unexpected1 g( y1 `1 i3 @2 C
acceleration in some of the company's most popular cars and
" M4 ?2 {9 p7 c, Xtrucks was caused by one of two problems -- misplaced floor
; \' P k7 M/ y4 b4 g1 Xmats and sticking accelerator pedals.5 q# l4 g! s$ S0 L/ J" P
He insisted electronic systems connected to the gas pedal
& O Q0 E h) ?8 x3 U' q# O+ R9 Yand fuel line did not contribute to the problem, drawing sharp( x, ?9 @. F+ _9 x+ g+ O1 r
criticism from lawmakers who said such a possibility should be
9 w+ D; P( m$ q; Q4 Afurther explored -- and from a tearful woman driver who could
! a& |/ b, k6 H Anot stop her runaway Lexus.0 r, ^6 x& V- E0 |6 z
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
$ a5 Y# D, X& I+ U( v; x9 ?Tenn., said at a congressional hearing. Then she added a second
6 v$ K6 v$ b4 M"shame on you" directed at federal highway safety regulators.
" F- S; Z. T4 v6 V4 oTexas Republican Rep. Joe Barton cautioned his colleagues1 O4 l' J5 q4 c" S1 P3 O
early in the hearing against conducting a "witch hunt" and said; K5 ^" S, s* Z1 }1 |
"We don't want to just assume automatically that Toyota has& ~* u: K) N" P$ C! I9 ]3 Z
done something wrong and has tried to cover it up." But midway7 r7 f$ t: v4 x; o
through Lentz's testimony, Barton said of Toyota's
1 T, z: E4 H; D- f2 uinvestigation of the problems: "In my opinion, it's a sham."' J+ i2 U1 n# g5 \: [' n
Lentz said the company had not completely ruled out an
) A% W# T& X' [2 ^electronics malfunction and was still investigating causes of+ A7 n' O* m9 K- l
the sudden acceleration. Still, "We have not found a4 B2 i3 V. c9 H% y- h
malfunction" in the electronics of any of the cars at issue, he
2 q- F" A) r" x0 ], Osaid.3 U& L5 Z1 b8 z% q
As to Smith's harrowing story, "I'm embarrassed for what) C+ q- {3 k9 ^
happened," Lentz said. "I want her and her husband to feel safe4 H& Z) x6 B' x# x
about driving our products," Lentz said.1 L0 v- L/ n& r$ t1 P, x4 J
Three congressional panels are investigating Toyota's' P! b# H0 C7 w- t' Z3 ]
problems, which affect a huge number of Americans. Toyota has2 I P' U3 P4 C% _ b9 ]- R" M C
recalled some 8.5 million vehicles worldwide -- more than 6& Y3 C* O! v! D* R1 L+ Z: `' C4 @
million in the United States -- since last fall because of
& M' x0 i& g1 Uunintended acceleration problems in multiple models and braking
! |' l- l; H# y) d3 Dissues in the Prius hybrid. It is also investigating steering
0 x1 f$ f1 `7 C. S: V* B# }concerns in Corollas. People with Toyotas have complained of7 ~0 b! s* d3 Y g3 j' O3 E$ B$ x" y
their vehicles speeding out of control despite efforts to slow
: K9 ~9 S; |; P- f3 z& sdown, sometimes resulting in deadly crashes. The government has
) i4 d! q: i+ d% T% |% `% Creceived complaints of 34 deaths linked to sudden acceleration& V' V4 i3 b/ C, w7 U
of Toyota vehicles since 2000.
& u& k4 M8 o& [! B" c9 [0 vLentz, who choked up while discussing the death of his own) O) H$ w8 \& F, P& Y" _- ?. V
brother more than 20 years ago in a car accident, said he% _2 \% L- l" k9 }9 M; o7 p& y
understood the pain./ k% f* Z4 R/ f M' k d
"I know what those families go through," he said.
' R u ]1 d3 [ _ zLentz has said in the past that he was confident Toyota's
8 f' t6 A5 k5 Z0 H- w, cfixes on the recalled vehicles would correct the problems.$ O' _% }2 J" T5 k4 Z
But when pressed by Energy and Commerce Committee Chairman
7 X z O6 f6 x& D# Y0 a, ?Henry Waxman, D-Calif., on whether the two recalls Toyota put9 d: c w, x8 c+ i! r" v; E/ Z
in place to deal with the issue would completely solve it,
4 Y: k8 @3 n- }- g- W. B1 BLentz replied: "Not totally."
" \. ~8 o* q5 J7 n' T- Q1 V6 s& oStill, he said chances of unintended accelerations were
. Z# }3 P3 p7 b. L8 W"very, very slim" once the recall was complete. Lentz also said
: n% t, N7 {# T" I6 MToyota was putting in new brakes that can override the gas( k, I @0 y3 d" a- A' b
pedal on almost all of its new vehicles and a majority of its' o! H5 u: s: e, m' _* c: ?' v
vehicles already on the road.1 u6 w7 P% Y8 h# V1 D1 f- e
Meanwhile, Toyota president Akio Toyoda, who will testify
) Y: i& I% s! Z5 z" pbefore a separate panel on Wednesday, said he took "full
# C( Q) V% A% P0 x, v& S- Jresponsibility" for the uncertainty felt by Toyota owners and
3 k( a% U* b! s, Moffered his condolences to a San Diego, Calif., family who were
0 v) y$ U+ l9 R6 ckilled in late August, reigniting interest in the problems.: }1 U1 ~, N9 G- ?3 h8 r# i
"I will do everything in my power to ensure that such a
6 ]! n' Z' Z$ u# `5 {tragedy never happens again," Toyoda said in prepared testimony
7 M+ p; j) g, b5 e+ c, @for Wednesday's hearing to the House Government Oversight( Q, @& W8 n: M* m6 ?% j
Committee. "My name is on every car. You have my personal
$ q5 m7 r/ m0 O& W+ tcommitment that Toyota will work vigorously and unceasingly to
! R# }: P' A6 |+ Z( N" }1 mrestore the trust of our customers."
; Y& ?: g) X1 I" }$ ^& XLawmakers heard a brief, but riveting, deion from
- d( d+ a& O( ]Smith, the Tennessee woman whose Toyota-made Lexus suddenly2 s/ M: o; D5 K
zoomed to 100 miles per hour as she tried to get it to stop --
P6 n& x+ m+ [, Tshifting to neutral, trying to throw the car into reverse and
3 H/ n9 H C) x) D9 {! Xhitting the emergency brake. Finally, her car slowed enough
5 w0 U0 b+ c. d* wthat she was able to pull it off the road onto the median and
4 c- f9 v! s% \5 R5 d+ @turn off the engine.8 _4 l' N7 I5 v" i( q
Fighting back tears, she described her nightmare ride of0 H' R. k7 t _5 I7 N Q* `; ^
October 2006, calling it "a near death experience."; a8 ~$ U; ^6 u" g8 |" B4 d
"After six miles, God intervened" and slowed the car, she; w! U5 O( q* e$ w
said. She added that it took a long time for Toyota to respond
1 n- L5 i# |! e" @8 \9 T7 Q: P5 fto her complaints.8 O' u6 U+ |' X$ i/ F+ a6 l' X- j
In an often contentious full day of testimony, lawmakers
" N q8 M/ z. d5 G1 r4 nreturned again and again to the question of whether electronic
) z1 ~# H3 Q/ D+ \6 ~4 Emalfunctions may have contributed to the speeding cars.
/ i2 V$ j5 i6 w" w. T"We are confident that no problems exist with the electric
! |) Q0 I: P* Xthrottle control system in our vehicles," Lentz said. He cited0 o" O1 u) M, d1 Z0 v& |
"fail-safe mechanisms" in the cars that were designed to shut0 o9 S! e+ Z7 t* { R( s* _+ V
off or reduce engine power "in the event of a system failure."/ C; e$ q# o! n4 W3 D
Transportation Secretary Ray LaHood told the panel in: u: @' Q; M ^* `1 G
prepared testimony that possible electronics problems were) h, q @5 s7 S6 n r# h
being looked into by his agency. He said the company's recalls" Y" M' v, a' x0 n7 X5 K
were important steps but "we don't maintain that they answer
" g% ?/ w3 R1 l& C7 uevery question."7 W! D, v) f3 k
Toyota hired a consulting firm to analyze whether
) b3 N' W8 P; ^, y' n% y) e! belectronic problems could cause unintended acceleration. The
' y5 v8 z' W1 f) X" i% b% `5 h5 Cfirm, Exponent Inc., found no link between the two. But' v: u. S0 c# V
committee investigators said the testing studied only a small- m! o4 n3 x6 O" }
number of vehicles
2 D% @4 ]' I! D; R8 s6 s8 N2 C6 @Tracking down an electrical problem can be far more2 ~$ a9 o- I$ {: Q0 q, d
difficult, expensive and time-consuming than finding a# z& X& W" z8 A$ o2 r9 }) Q0 w
mechanical problem. Electrical problems can have more than one8 z0 j6 F. F: y$ ]$ j8 g1 O4 Y
source, and they can come from inside or outside the car.. r4 o0 N$ n9 O- S* F+ t3 S, _
Mechanical problems often leave clues such as physical damage,
! s* @2 R- J' r) \- t0 I, owhere electronic troubles can be hidden in software or leave no
1 j* u. k' p/ k" `2 n7 @* m3 Ntrace at all.
1 Y- I. E3 }+ i5 M) IHouse investigators who reviewed Toyota's customer call" l/ T; {0 v4 @" q8 R6 m
database found that 70 percent of the complaints of sudden
: E- t. k3 X4 Y% j3 [! Y& }: e' J0 \1 eacceleration were for vehicles that are not subject to the
G. T/ D4 i" M s9 E: O+ _2 x4 d( }recalls over floor mats or sticky pedals.
8 f$ R: e' ?& P; ERep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 _& I( a& s; o2 p" rsaid Toyota "misled the American public by saying that they and4 \3 i( {9 Z* h* t) b) Y0 A0 j
other independent sources had thoroughly analyzed the
_ O5 l& v2 Q6 z+ B; h% C) j( q( Belectronics systems and eliminated electronics as a possible
- _( k( c* ?' g% P$ @$ m% V; zcause of sudden unintended acceleration when, in fact, the only
! Q5 M$ i$ Z7 Ysuch review was a flawed study conducted by a company retained
) D# W7 N0 v- _4 Q7 h* Eby Toyota's lawyers."
# Y1 s- ?# Q, @2 @6 oLentz apologized anew for the company's slow handling of
( P7 l3 \1 g+ L( l) o; O ?problems. "We have not lived up to the high standards our6 s; c# X v8 L
customers and the public have come to expect from Toyota," he( G' P- L5 { p) V/ _0 w* J0 l* P
said.. F" U" e) x. X$ U* I/ b
"Put simply, it has taken us too long to come to grips with9 g) x2 K- i9 G
a rare but serious set of safety issues, despite all of our/ t4 D1 j# D1 e2 N% \
good faith efforts," said Lentz, president and chief operating* Y7 m& C# ^7 J& u6 W% E- S
officer of Toyota Motor Sales USA. Inc.+ ]( c" L* ?7 i( M# Z1 O- c
Separately, among hundreds of Toyota dealers lobbying0 j6 K% f/ b! I& W8 X
members of Congress Tuesday, there seemed to be widespread& M, E5 ~3 p% a+ B k) [
rancor toward a federal government they view as picking on the
. C6 R/ }1 ^; @5 t. l ?$ rautomaker, at least in part because of the government's- w" N$ G, k/ [/ R, ^
investment of billions of dollars in General Motors and. a# j' k. g( ?' i4 J- d5 ^
Chrysler.( K9 c& Y4 B& y
"That's hard for me as a citizen to understand why my tax
3 R0 }7 Z; R0 ^dollars are going in that direction," Paul Atkinson, a" [+ J6 L4 F9 H
Houston-area Toyota dealer, said at a news conference that also2 P7 r' C! x- E# t9 p
served as a pep rally for the visiting dealers. "To compete
! o$ L1 h6 n7 {7 Dwith the government as an individual entrepreneur is pretty% T! U8 M, x `4 a6 X0 ~
tough."
% c3 g$ ?- e. D# F8 Z) S! N. q---3 Y1 m6 N5 c& p2 z" a
Associated Press writers Alan Fram, Stephen Manning and Tom. o z% F3 s" C6 ?& s* q' y
Raum in Washington and Tom Krisher in Detroit contributed to
/ F# I1 Q# [$ ]; z' `( c% qthis story.: N# I* n2 C: U O
% K- ]7 c" Y9 Z; o1 \
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