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丰田承认换踏板不一定能全部解决加速问题 g" G3 K9 \& ^! Q9 \: L
By LARRY MARGASAK and KEN THOMAS
4 ?# F; R8 _. n: }; F$ UWashington (AP) -- The president of Toyota's U.S.$ E# {+ a, E" @4 |% u
operations acknowledged to skeptical lawmakers on Tuesday that. L- Q7 ~8 \4 w x
the company's recalls of millions of its cars may "not totally"
# S8 ?. ?" K. x7 }/ z) Asolve the problem of sudden and dangerous acceleration.
; T3 ^7 }8 H1 \% J- j8 F8 m4 @"We are vigilant and we continue to look for potential1 u7 r" O8 j5 ?! ]1 _% y4 s
causes," Toyota's James Lentz told a congressional panel.% L/ E; B& h8 u$ m* \! q1 u
However, he repeated his company's position that unexpected
: r V- }! ?) H4 S' g. U0 Tacceleration in some of the company's most popular cars and
. X, D9 N2 k3 r0 m% o3 dtrucks was caused by one of two problems -- misplaced floor4 ^6 {" D" i1 c
mats and sticking accelerator pedals.
( ^# [3 T2 [5 P. L1 uHe insisted electronic systems connected to the gas pedal4 |. H; i- h- E0 l# L
and fuel line did not contribute to the problem, drawing sharp! K3 L7 y( b1 R
criticism from lawmakers who said such a possibility should be3 K) f" k t" @* e# [( S6 L& b
further explored -- and from a tearful woman driver who could( I1 @6 e: ~9 T
not stop her runaway Lexus./ J- t, b# Y: g9 _% a4 ?
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
J0 o1 Q, i$ ^) ZTenn., said at a congressional hearing. Then she added a second B( i9 t- g' L* @5 ^8 o$ {3 Q
"shame on you" directed at federal highway safety regulators.: O' g) v6 N$ @6 Y& y C# K4 J+ g
Texas Republican Rep. Joe Barton cautioned his colleagues2 z- D5 a9 x% |( r0 s
early in the hearing against conducting a "witch hunt" and said, Q; b2 s) G" e
"We don't want to just assume automatically that Toyota has
5 W& U5 K; G9 U* fdone something wrong and has tried to cover it up." But midway
' C. t/ o8 Z! }+ {/ ?% }through Lentz's testimony, Barton said of Toyota's
- `% v5 P+ ]" {" Y# Kinvestigation of the problems: "In my opinion, it's a sham.". }# \9 k9 x9 P
Lentz said the company had not completely ruled out an
% t6 K K+ q; u; @electronics malfunction and was still investigating causes of
- S( u) U% Y- m- j& X' T) ]the sudden acceleration. Still, "We have not found a) K. ]' L. \- c' K, T4 ^% F+ w
malfunction" in the electronics of any of the cars at issue, he
+ g6 A7 j1 M+ \1 X1 _said.% J4 ]3 g1 C2 q( Y- D1 I
As to Smith's harrowing story, "I'm embarrassed for what
2 E- M; X& w* d% _3 Y4 e3 phappened," Lentz said. "I want her and her husband to feel safe
8 h5 z% x+ X1 k0 m+ `about driving our products," Lentz said.% |; x4 a" z2 O/ l2 ]/ }9 V; U/ V5 t
Three congressional panels are investigating Toyota's
0 e& Y* Y/ E1 d/ w4 `& z$ Gproblems, which affect a huge number of Americans. Toyota has
4 c) ^1 R& c- r9 Hrecalled some 8.5 million vehicles worldwide -- more than 6
6 _; |) @$ T$ f- v) emillion in the United States -- since last fall because of
+ f5 P1 ~$ t( {/ F* vunintended acceleration problems in multiple models and braking
( E- N9 G7 \% p2 Q9 A7 `) T! \issues in the Prius hybrid. It is also investigating steering
' ^' \" h8 w) J" c& x& \$ ?! x1 F" Uconcerns in Corollas. People with Toyotas have complained of
! h j: _6 `5 vtheir vehicles speeding out of control despite efforts to slow# }) m$ o" h) V( m) w" D) |7 Y3 u$ d
down, sometimes resulting in deadly crashes. The government has
/ G2 }. l0 |3 R$ h+ Yreceived complaints of 34 deaths linked to sudden acceleration( l( _' I! R% D& F
of Toyota vehicles since 2000.9 V% I5 P6 E4 q0 @
Lentz, who choked up while discussing the death of his own
# n- I/ n6 W& q( [brother more than 20 years ago in a car accident, said he! ~& n; K3 ~0 N& `5 l+ ]# i+ @
understood the pain.+ w; @+ i/ p8 V" R1 O
"I know what those families go through," he said.
4 `0 n% x+ [ T' _( `" BLentz has said in the past that he was confident Toyota's
# S4 m3 _( R3 W/ Y" vfixes on the recalled vehicles would correct the problems.# C1 I- O9 F( x) W: p8 Y) T
But when pressed by Energy and Commerce Committee Chairman9 R. z2 o6 N$ ?% Z7 i
Henry Waxman, D-Calif., on whether the two recalls Toyota put0 E8 W" D" b F' j! q3 U& @
in place to deal with the issue would completely solve it,
, p7 \& a( q) M1 K" J7 [& P; m1 oLentz replied: "Not totally."
' `% S" a2 H6 V# oStill, he said chances of unintended accelerations were
f! ` I; a, T"very, very slim" once the recall was complete. Lentz also said
! q7 \0 c& Y% A: e p4 uToyota was putting in new brakes that can override the gas6 t" Z+ W2 j& Z- [
pedal on almost all of its new vehicles and a majority of its
8 n( _" D9 q; l& Bvehicles already on the road.
5 @' k0 P* v3 Y7 `3 u! R D0 L: mMeanwhile, Toyota president Akio Toyoda, who will testify0 ?% d3 F# W( k4 G, @) y: g' q P
before a separate panel on Wednesday, said he took "full9 V% Y. n" j% f* c
responsibility" for the uncertainty felt by Toyota owners and4 H' j; B- P# z2 K1 v; Z# p
offered his condolences to a San Diego, Calif., family who were
' o" x& e- S( D; h; U8 wkilled in late August, reigniting interest in the problems.& w6 k' i+ G# h8 E) K0 _
"I will do everything in my power to ensure that such a2 U3 y: r7 u2 V& q7 y1 d
tragedy never happens again," Toyoda said in prepared testimony
' _& v; @, X/ r4 Rfor Wednesday's hearing to the House Government Oversight5 ^3 [" K4 W; R
Committee. "My name is on every car. You have my personal- G& p& S% j% G/ P) s2 U5 G0 A# w
commitment that Toyota will work vigorously and unceasingly to& D0 g% l/ k) j
restore the trust of our customers."- x, p; G- R8 P" j7 @4 j
Lawmakers heard a brief, but riveting, deion from
7 ~! a, c: _( ~1 }, }( T9 X- fSmith, the Tennessee woman whose Toyota-made Lexus suddenly; G7 h1 Y# T3 b9 N. {; G+ B) I2 I
zoomed to 100 miles per hour as she tried to get it to stop --
$ M! b7 @1 o* T2 Gshifting to neutral, trying to throw the car into reverse and. e. Q( z; [; k- D a5 U8 c' {& w
hitting the emergency brake. Finally, her car slowed enough1 t9 G9 b9 w3 ^/ h8 g8 H* D( t
that she was able to pull it off the road onto the median and
% U1 j) p4 _0 L4 F8 S3 e4 W0 L Rturn off the engine.+ S* A- f, b7 i5 I' [ m
Fighting back tears, she described her nightmare ride of
0 f l' N/ N3 a) R' {: S$ I3 u: }October 2006, calling it "a near death experience."% ?/ y, S% w( z6 a7 \
"After six miles, God intervened" and slowed the car, she
: ~# n. G9 a8 J7 d, t7 ~said. She added that it took a long time for Toyota to respond
/ N+ V0 S t5 W: ?/ Y9 p _* lto her complaints.
2 f$ J0 b% d' P& _# r: f( s! n6 Q; ]In an often contentious full day of testimony, lawmakers5 o6 }. k7 \$ D/ v8 H" p( F$ |
returned again and again to the question of whether electronic
" N2 M* `" O, t* Q3 D8 Z% [malfunctions may have contributed to the speeding cars.
4 Z/ Y% _8 }& s* ? L3 x4 t"We are confident that no problems exist with the electric
3 }8 r8 m3 W$ w+ E) B7 sthrottle control system in our vehicles," Lentz said. He cited* _6 P; Z$ F8 a5 l$ K, G# @/ q2 b
"fail-safe mechanisms" in the cars that were designed to shut
* Q3 q; b5 G$ ?8 b qoff or reduce engine power "in the event of a system failure."
5 Q. J. A# }# z: X" K; ?% t( XTransportation Secretary Ray LaHood told the panel in, b6 F# H- U* {: c4 g
prepared testimony that possible electronics problems were
/ u& R- a C6 Y0 J7 D( v- wbeing looked into by his agency. He said the company's recalls3 p& G" N( X, P' u8 ]
were important steps but "we don't maintain that they answer
% g) e8 B2 Z4 c6 p$ m- kevery question." t' M2 `! `( R3 s6 w# Z2 d' r
Toyota hired a consulting firm to analyze whether
+ p" r- Y* l! d3 ]7 w" ~+ helectronic problems could cause unintended acceleration. The; l+ q: u4 M' U. _" o& U
firm, Exponent Inc., found no link between the two. But$ A4 p5 s2 r# \+ [+ K( A
committee investigators said the testing studied only a small( g4 l5 {8 r( x! Q6 ?
number of vehicles r& H& K9 W0 k+ Q' x \& n4 q4 A
Tracking down an electrical problem can be far more
0 W8 n: Y& `( A4 Vdifficult, expensive and time-consuming than finding a
; E/ V( y8 |" G: c1 mmechanical problem. Electrical problems can have more than one6 n( R+ I$ m8 ^6 f3 _1 D
source, and they can come from inside or outside the car.' g2 V; Q% j: W( G8 Y8 c9 }( t7 p
Mechanical problems often leave clues such as physical damage,) ?. {3 O. P+ L% e0 }) z
where electronic troubles can be hidden in software or leave no
+ d: E2 U9 ]* m3 h- t Btrace at all.* M5 \; x' v* P- U8 A5 A& G
House investigators who reviewed Toyota's customer call
$ [* z0 B, i8 `. Odatabase found that 70 percent of the complaints of sudden' _% o; m9 Y9 M1 H( _; s b: p
acceleration were for vehicles that are not subject to the
9 T: T, T* G# P7 Q! i1 Lrecalls over floor mats or sticky pedals.
* O/ p) D! J5 _6 ?: pRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 P+ v7 n5 M6 N; v
said Toyota "misled the American public by saying that they and9 p2 v6 D+ y/ e) s+ z
other independent sources had thoroughly analyzed the
9 b' ^! q4 U( I" Felectronics systems and eliminated electronics as a possible
0 z9 i' {( F2 |9 Wcause of sudden unintended acceleration when, in fact, the only
. R2 n0 q8 N5 a8 `$ P# }such review was a flawed study conducted by a company retained \( r: u' m% F4 T8 ?/ J8 \8 b
by Toyota's lawyers."
& e( c( C6 }, S$ H% A- D' JLentz apologized anew for the company's slow handling of
" x8 `! X$ p' X* `problems. "We have not lived up to the high standards our
4 x$ X$ M4 o7 w3 w% G( {customers and the public have come to expect from Toyota," he" Y" c# C- e) k, Y8 k
said.% E* _$ o' j$ o" i- t
"Put simply, it has taken us too long to come to grips with
, \* u a- D3 ]* d. ]+ u, l8 za rare but serious set of safety issues, despite all of our
& K1 ], |, o6 r7 \# Y' |- |good faith efforts," said Lentz, president and chief operating5 n: X, I" d9 `% |
officer of Toyota Motor Sales USA. Inc.
3 t% [) k, c1 u9 Q' ^6 L% H6 L9 z; R4 ySeparately, among hundreds of Toyota dealers lobbying
' y/ G% D0 d7 _6 jmembers of Congress Tuesday, there seemed to be widespread8 M% ~: M& }& U5 V% z
rancor toward a federal government they view as picking on the7 J$ }( q2 S; f* Z
automaker, at least in part because of the government's
; _" i8 r) c7 K# a0 \' U3 linvestment of billions of dollars in General Motors and. ]; a$ F( C4 _
Chrysler.
0 [. D8 L, K4 G"That's hard for me as a citizen to understand why my tax; P5 s* x" P9 N* P9 z5 h
dollars are going in that direction," Paul Atkinson, a
0 x1 i- e8 t' w' _7 pHouston-area Toyota dealer, said at a news conference that also- B2 n1 I: h( K) f0 c8 H6 [
served as a pep rally for the visiting dealers. "To compete
! V- p" ~ h6 R, k, R7 \0 U, Qwith the government as an individual entrepreneur is pretty
2 K' B" h/ ]5 T6 x1 r: dtough."
`% j$ n, B1 Z/ ^/ f% W) S---
; D8 Z" y9 p) @1 p) H& H7 d& wAssociated Press writers Alan Fram, Stephen Manning and Tom1 h) Z5 i' {1 d; ^- j2 W9 M
Raum in Washington and Tom Krisher in Detroit contributed to
1 K, ?) I. H3 x# f3 L2 P Dthis story.+ X. y- i, d/ P K
% K: y# Z* R; r) y9 h& w* K7 O-0- Feb/23/2010 21:04 GMT |
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