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丰田承认换踏板不一定能全部解决加速问题
$ J1 e6 `: x/ L# A l: _By LARRY MARGASAK and KEN THOMAS
6 s: _; o$ D9 x( b# v' w7 g- q( Q* DWashington (AP) -- The president of Toyota's U.S.7 C4 y& c0 \3 k, j
operations acknowledged to skeptical lawmakers on Tuesday that
- L1 q6 q5 b, A- ~" ?the company's recalls of millions of its cars may "not totally"1 L9 ?" x8 G: U2 D6 Y( h
solve the problem of sudden and dangerous acceleration.
+ T* N2 \0 v% i$ V"We are vigilant and we continue to look for potential. G% j, _8 m% C/ B
causes," Toyota's James Lentz told a congressional panel.
" C* A9 q8 @4 b3 ^2 k l X* WHowever, he repeated his company's position that unexpected
' }. }$ t/ M0 Lacceleration in some of the company's most popular cars and
1 B. r3 C" W2 G% B5 B; otrucks was caused by one of two problems -- misplaced floor% G- w- @3 H+ R [' E
mats and sticking accelerator pedals., ~* p9 q+ ^; O) i2 N
He insisted electronic systems connected to the gas pedal
0 ]; Q1 r% ^+ Iand fuel line did not contribute to the problem, drawing sharp
; Q3 L. L, b: w- tcriticism from lawmakers who said such a possibility should be) S- `7 g) _/ k1 U
further explored -- and from a tearful woman driver who could9 {7 s1 {1 T7 K! V8 j% B
not stop her runaway Lexus. l* _" [ ]& H8 U( t9 N: m
"Shame on you, Toyota," Rhonda Smith, of Sevierville,0 K3 i3 c$ K7 |+ g! N
Tenn., said at a congressional hearing. Then she added a second
% H/ D* j% f/ ?"shame on you" directed at federal highway safety regulators.# o9 O2 Y$ v* U: h: P" ^% g
Texas Republican Rep. Joe Barton cautioned his colleagues( E$ I3 s: o/ H: E9 m7 G1 ~$ }: L
early in the hearing against conducting a "witch hunt" and said: ^2 u) L8 e5 E1 e( o, F7 Z
"We don't want to just assume automatically that Toyota has
: W9 K- m( ]- m2 ddone something wrong and has tried to cover it up." But midway% r1 ` V) C. o$ }, `+ `
through Lentz's testimony, Barton said of Toyota's
& t) Q, ^( c* M2 J4 }investigation of the problems: "In my opinion, it's a sham."
8 J: C8 J n( P" K& A3 F" s. uLentz said the company had not completely ruled out an- t4 d4 @1 }7 v L2 l5 N, Y$ l+ N
electronics malfunction and was still investigating causes of
) h4 |) t* y$ t$ e5 e" G( I0 d6 c! Vthe sudden acceleration. Still, "We have not found a3 o G) P5 h) X3 S& f& G
malfunction" in the electronics of any of the cars at issue, he
4 J; O# ~5 y' W$ s# N! t6 Xsaid. {& X# E3 y8 l, N
As to Smith's harrowing story, "I'm embarrassed for what c! w1 C' d) p' U$ v
happened," Lentz said. "I want her and her husband to feel safe
1 w l& C b3 |( X) aabout driving our products," Lentz said.4 a9 V! |" _1 s$ V9 a
Three congressional panels are investigating Toyota's- v M* e0 v4 k0 ^ c, `
problems, which affect a huge number of Americans. Toyota has
* k4 C5 E9 m, M- h) c2 \recalled some 8.5 million vehicles worldwide -- more than 6; x- G; A0 \5 ]7 N6 ^9 B H( X
million in the United States -- since last fall because of
$ G3 [: m6 @9 _! i/ `6 `unintended acceleration problems in multiple models and braking
3 M1 t: M" q+ Wissues in the Prius hybrid. It is also investigating steering
( s: v6 Q. o( U9 e& t! ]* [; mconcerns in Corollas. People with Toyotas have complained of7 w' F( a0 X4 W- U1 r4 N
their vehicles speeding out of control despite efforts to slow
' [$ g$ Q1 E' Bdown, sometimes resulting in deadly crashes. The government has; M" h( J. p2 \& _6 i4 i; C; g
received complaints of 34 deaths linked to sudden acceleration+ n9 i. t* L1 f# y4 O2 f- G
of Toyota vehicles since 2000.
% T# x) b2 A& K4 i( s8 b$ d+ |5 NLentz, who choked up while discussing the death of his own0 Q) Z* y/ x _( ?: K( L
brother more than 20 years ago in a car accident, said he
" Y' h. B$ g( Y8 B0 o# E: zunderstood the pain.2 S- U$ z4 B, L; V5 R& }8 g
"I know what those families go through," he said.
5 k0 j v& U0 J2 H: @7 |7 cLentz has said in the past that he was confident Toyota's
1 K! f3 f! v# j4 Z- C' g, `8 H( Wfixes on the recalled vehicles would correct the problems.
2 r6 y; G) z0 `! J+ ^1 m- {6 yBut when pressed by Energy and Commerce Committee Chairman; m% j% l v8 G) u; g5 f
Henry Waxman, D-Calif., on whether the two recalls Toyota put! n/ v6 R) ~1 D/ W
in place to deal with the issue would completely solve it,
! J- V5 X3 X& K8 ]/ F! GLentz replied: "Not totally."
: h3 @' T4 q3 n8 r* J$ f) z' CStill, he said chances of unintended accelerations were
# ]( ]( r* e. B+ T( v( ~' |; ^"very, very slim" once the recall was complete. Lentz also said
8 }' F- R+ n- \* @/ EToyota was putting in new brakes that can override the gas$ O- Z p6 e! m6 v0 _" C
pedal on almost all of its new vehicles and a majority of its
! d, F9 f5 Y I+ N% Xvehicles already on the road.
. ^' g2 K1 X0 |5 s! S! C& i4 [% ?Meanwhile, Toyota president Akio Toyoda, who will testify( a5 o! h5 S5 p5 D) S0 I
before a separate panel on Wednesday, said he took "full% c# D: z' J1 h* r# a7 R% S
responsibility" for the uncertainty felt by Toyota owners and8 |' d9 F- A2 j `7 B! N7 f' j
offered his condolences to a San Diego, Calif., family who were1 T S/ o# u: G4 h7 I
killed in late August, reigniting interest in the problems." P6 @. b& S) s2 ?
"I will do everything in my power to ensure that such a6 G" b. T: Y' ~) a4 N7 ^% h
tragedy never happens again," Toyoda said in prepared testimony
6 m9 s6 `+ ?' O- v- S o% g" ifor Wednesday's hearing to the House Government Oversight7 F: w( l& B" n
Committee. "My name is on every car. You have my personal
. t1 m" ^" @: _ ~: u( kcommitment that Toyota will work vigorously and unceasingly to
# Z7 q+ E: e1 @* }restore the trust of our customers."
+ x8 n1 C% L L# ILawmakers heard a brief, but riveting, deion from9 Q$ u0 k% n3 P/ ^- i: n1 a
Smith, the Tennessee woman whose Toyota-made Lexus suddenly& A) g5 R! ^) b* F8 i- I3 \
zoomed to 100 miles per hour as she tried to get it to stop --: L6 ?1 ]$ B# d' h% A( G* ? v
shifting to neutral, trying to throw the car into reverse and
, L6 ^3 `. C( D, m H2 Xhitting the emergency brake. Finally, her car slowed enough- T% u) A9 Z2 c0 T# Y$ S7 _- h4 ^9 i8 A
that she was able to pull it off the road onto the median and
, @9 `8 C t" _1 G4 ]9 \turn off the engine.
- {8 n6 [/ N0 u$ H4 FFighting back tears, she described her nightmare ride of' p. ~# |, K6 B7 b4 l
October 2006, calling it "a near death experience."
w& R+ Z M0 b* [+ s c, k"After six miles, God intervened" and slowed the car, she
o2 l! Y+ M8 F! d2 X5 P+ _said. She added that it took a long time for Toyota to respond. U ]/ O: N4 J
to her complaints.( [8 z- H6 e5 G( p6 t; {
In an often contentious full day of testimony, lawmakers
! Q1 h* y) p* D7 Dreturned again and again to the question of whether electronic
/ ]# v+ u" B9 ^ C* z% Dmalfunctions may have contributed to the speeding cars.
1 q3 Z. n$ Z2 @+ k9 z' {"We are confident that no problems exist with the electric3 ?; |- C2 J) a
throttle control system in our vehicles," Lentz said. He cited0 `! K* ~1 q0 {) a
"fail-safe mechanisms" in the cars that were designed to shut6 D6 E) T9 s5 l9 }: A$ k
off or reduce engine power "in the event of a system failure."& |2 ]" Q5 I% D7 A1 n; q% E6 c
Transportation Secretary Ray LaHood told the panel in# B7 ?) ~; w7 X! X6 G3 s
prepared testimony that possible electronics problems were
; f. H$ J, s' ^7 Ybeing looked into by his agency. He said the company's recalls3 i$ V: K5 U" D9 _' |. ^0 Q
were important steps but "we don't maintain that they answer
" x) Y! Z6 @7 M3 \; n9 `) Kevery question."
/ \$ L, q( m$ p( N. P5 J. K4 o6 MToyota hired a consulting firm to analyze whether
# Y e1 ~9 A% E2 welectronic problems could cause unintended acceleration. The5 \$ \6 S$ v' |: ~7 G, b( n% v
firm, Exponent Inc., found no link between the two. But9 X. p1 E; n$ ~2 V2 `/ O% A' _
committee investigators said the testing studied only a small
* D }$ G9 o) ?+ r( O, e- @, ^! Hnumber of vehicles
3 |! v/ y) G3 e1 z% H. P* E# m# ?Tracking down an electrical problem can be far more
8 F9 u, S. w ^, K9 Zdifficult, expensive and time-consuming than finding a
% _) i1 M: H+ B/ l4 F! d/ L+ tmechanical problem. Electrical problems can have more than one
" a) k. d! c( M7 _4 M* F3 `source, and they can come from inside or outside the car.
- L2 x9 k1 q, ]) ]0 J, H: cMechanical problems often leave clues such as physical damage,
7 c, E E6 J! W4 L/ L" D* Awhere electronic troubles can be hidden in software or leave no
3 T! S( A; K5 b. {2 h Rtrace at all.
" A3 r) \+ q [House investigators who reviewed Toyota's customer call, z; ~, t1 B8 o# x. n
database found that 70 percent of the complaints of sudden" j( x5 b' [" e& M
acceleration were for vehicles that are not subject to the
. b5 L: k8 p- S$ _5 _! }recalls over floor mats or sticky pedals.
( L% T+ [) s" P0 ~) r& i5 CRep. Bart Stupak, D-Mich., chairman of the subcommittee,
. M; P% Y d6 h% S0 usaid Toyota "misled the American public by saying that they and
; Q! r$ I- l4 Nother independent sources had thoroughly analyzed the: l8 P( p; n4 y6 ^* f8 U
electronics systems and eliminated electronics as a possible9 u/ c7 Y) J& f) u1 x# ~- L
cause of sudden unintended acceleration when, in fact, the only
( G) Z9 ]' l. P" K1 A, W% }: }such review was a flawed study conducted by a company retained' Q7 | }7 C% m) i" x' t9 @
by Toyota's lawyers.". L. ]: r+ t+ ?" s
Lentz apologized anew for the company's slow handling of
0 W8 `0 `0 y8 E& g. N3 }7 Z# Eproblems. "We have not lived up to the high standards our
9 L) C) e0 i. t: Dcustomers and the public have come to expect from Toyota," he
8 y: b/ C( b+ B6 f1 Bsaid.
5 [- U9 N, B# n2 N1 y4 n3 y"Put simply, it has taken us too long to come to grips with+ Y) B& o0 r, O7 N
a rare but serious set of safety issues, despite all of our
- B0 z2 O6 ?3 c' |good faith efforts," said Lentz, president and chief operating
. l! B: }1 t5 k& C: vofficer of Toyota Motor Sales USA. Inc., ^6 ?/ O5 @* R$ i
Separately, among hundreds of Toyota dealers lobbying0 E0 O" O5 K9 a& f
members of Congress Tuesday, there seemed to be widespread- Y' j: l# E4 x2 X; A
rancor toward a federal government they view as picking on the
6 _4 L! P3 b( ~2 Lautomaker, at least in part because of the government's9 p0 p$ S, c2 r! g+ t7 ~* `
investment of billions of dollars in General Motors and& C2 [8 F; [/ ~% j( d2 x1 R/ W
Chrysler.
' Y+ f! W4 r4 j) ["That's hard for me as a citizen to understand why my tax2 h [2 y6 [; f
dollars are going in that direction," Paul Atkinson, a
2 z8 G* U& x1 T3 Y8 v7 xHouston-area Toyota dealer, said at a news conference that also
0 Z) `) w6 \8 f6 u: t0 Userved as a pep rally for the visiting dealers. "To compete
7 n! z' v% S: n/ _' ewith the government as an individual entrepreneur is pretty- u% T0 S" b1 p
tough."
v$ V% j2 W- ], I--- g9 A% {! \1 ^- y- O _' r
Associated Press writers Alan Fram, Stephen Manning and Tom4 A4 Y# ~" X9 i: h2 a y% P, t
Raum in Washington and Tom Krisher in Detroit contributed to
4 `) J! [# D- Qthis story.
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5 V" ~, L+ o4 ?6 e3 Z4 t-0- Feb/23/2010 21:04 GMT |
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