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丰田承认换踏板不一定能全部解决加速问题& r: x0 Q j! v; U
By LARRY MARGASAK and KEN THOMAS
! v" Y$ s, e4 q0 |4 ~0 CWashington (AP) -- The president of Toyota's U.S.
0 s( {: s( s9 n0 j+ ioperations acknowledged to skeptical lawmakers on Tuesday that
& c* f8 e% X* ^' zthe company's recalls of millions of its cars may "not totally"1 e8 B3 [& a+ D6 |3 O, {% I9 b" V, S
solve the problem of sudden and dangerous acceleration.
/ H7 F( G+ W: L5 b"We are vigilant and we continue to look for potential
; z a$ Q5 J- Q) J" i7 Pcauses," Toyota's James Lentz told a congressional panel.$ J0 {: i2 r) ~& c" I \2 w) z
However, he repeated his company's position that unexpected
9 ~* p5 t ?% _$ iacceleration in some of the company's most popular cars and
: \( R. S& j8 {5 u( L: Q- t6 N0 S) atrucks was caused by one of two problems -- misplaced floor
! d6 j+ Y3 `+ S4 X7 qmats and sticking accelerator pedals.8 m& u, x5 r' W9 C
He insisted electronic systems connected to the gas pedal
9 n- x$ r- _8 I/ [' {# S1 X; Band fuel line did not contribute to the problem, drawing sharp
4 L- e8 Q! }) E% I& x: D' Ccriticism from lawmakers who said such a possibility should be2 q* T* K, p* e5 [. {. N3 ]5 V
further explored -- and from a tearful woman driver who could
9 u, t& k- r+ y* rnot stop her runaway Lexus.
" K! C! r. i8 @5 p0 w2 S+ I* ^" C"Shame on you, Toyota," Rhonda Smith, of Sevierville,
% i6 U( m8 _: s- ~6 }+ PTenn., said at a congressional hearing. Then she added a second
0 ~- Q! P9 N( E. u6 H8 x2 z"shame on you" directed at federal highway safety regulators.
8 \8 L; g ?7 A# mTexas Republican Rep. Joe Barton cautioned his colleagues0 [ D% a4 v' `. e, a$ P$ i
early in the hearing against conducting a "witch hunt" and said6 o E- O% L0 M. N: `* S% @
"We don't want to just assume automatically that Toyota has$ z' Q2 _. ]/ i# M3 m5 ^
done something wrong and has tried to cover it up." But midway
/ s6 ?4 R4 X# L2 i5 j; b1 p, |through Lentz's testimony, Barton said of Toyota's
. W) n4 B9 b8 s' B6 z7 X6 s3 Iinvestigation of the problems: "In my opinion, it's a sham."
1 |- j: m( A( T, F# S C0 n7 uLentz said the company had not completely ruled out an
8 z; V& n# e1 E6 g$ R- Aelectronics malfunction and was still investigating causes of
2 w& c9 l2 v( w# J' ^* d% ~2 \the sudden acceleration. Still, "We have not found a% q% e; w6 s1 o5 ^9 v
malfunction" in the electronics of any of the cars at issue, he
8 G d) H( i! M+ {+ Xsaid.
& N" ~4 S# V, F: @: w! ?- RAs to Smith's harrowing story, "I'm embarrassed for what( _$ _$ e; [( C+ r# h* I3 d
happened," Lentz said. "I want her and her husband to feel safe6 L7 G9 |- m O, _+ q" w7 e
about driving our products," Lentz said.* O( o7 n3 w8 C
Three congressional panels are investigating Toyota's v0 j9 \5 \1 j' Z) |
problems, which affect a huge number of Americans. Toyota has
% D+ J- X ]3 V4 {$ x5 ?recalled some 8.5 million vehicles worldwide -- more than 6
: x" p d+ ?9 w+ ^' |million in the United States -- since last fall because of
5 G8 ~9 {/ @2 F! w. ?unintended acceleration problems in multiple models and braking
. y; A( \- Q" h; M) w- nissues in the Prius hybrid. It is also investigating steering/ }" Y" k" q0 s4 o: p6 n5 I( P0 [
concerns in Corollas. People with Toyotas have complained of
0 Y3 t8 A1 E- w3 atheir vehicles speeding out of control despite efforts to slow
2 U& y- W: l E f& D7 D5 Pdown, sometimes resulting in deadly crashes. The government has
9 O- x& ]2 s2 t5 j) n8 F: @1 creceived complaints of 34 deaths linked to sudden acceleration
* B$ O, w @+ ~7 X8 Q6 z- v/ _of Toyota vehicles since 2000.2 {7 e7 e% v2 T5 }- x/ @
Lentz, who choked up while discussing the death of his own
! w' X x" k9 ^# I7 n" Tbrother more than 20 years ago in a car accident, said he
$ s3 k9 y3 a3 {( A* E* kunderstood the pain.. O4 G: r* c) m' h
"I know what those families go through," he said.
9 v$ k3 I$ g+ d7 OLentz has said in the past that he was confident Toyota's- b* ]+ {# I5 y. G; a4 L& [2 c
fixes on the recalled vehicles would correct the problems.
: U/ \9 v, @- {! m) TBut when pressed by Energy and Commerce Committee Chairman' o. J: N3 Y1 c$ ~ K
Henry Waxman, D-Calif., on whether the two recalls Toyota put
% l2 N/ D5 L/ ~) g) \& M6 [" gin place to deal with the issue would completely solve it,6 X" b _% {& |
Lentz replied: "Not totally."
. `# Y. F$ V' [. m7 }; m8 |Still, he said chances of unintended accelerations were3 k5 t; V0 j$ p" P. N+ I3 a
"very, very slim" once the recall was complete. Lentz also said" d% {, P# z: ]+ O3 h7 y1 k: D
Toyota was putting in new brakes that can override the gas: m6 b, v& O$ m% }# o; n- _' `
pedal on almost all of its new vehicles and a majority of its( H) t# R- T8 \% ~" p/ H! q
vehicles already on the road./ v7 ^6 h! s# [2 L7 o6 K* H7 F: e
Meanwhile, Toyota president Akio Toyoda, who will testify3 p5 |$ e. u5 A' f
before a separate panel on Wednesday, said he took "full
4 E! [3 U7 J' {responsibility" for the uncertainty felt by Toyota owners and
! a$ e1 ~* @- T% }8 d# t* ooffered his condolences to a San Diego, Calif., family who were6 I- @ ^2 s0 s! K8 N: p6 F1 l( l
killed in late August, reigniting interest in the problems.3 D: x4 t$ i. a
"I will do everything in my power to ensure that such a4 w! ~& @+ {: O5 ~
tragedy never happens again," Toyoda said in prepared testimony$ i# t+ s0 T0 k- w
for Wednesday's hearing to the House Government Oversight4 H8 m3 y: V4 q$ p1 L
Committee. "My name is on every car. You have my personal
$ O/ R3 y- S8 @- ~commitment that Toyota will work vigorously and unceasingly to
9 }* H4 V8 y) ?restore the trust of our customers."
5 K, [, l: B, I+ b& v) @Lawmakers heard a brief, but riveting, deion from
' t: T0 y. d- ~! |9 ^Smith, the Tennessee woman whose Toyota-made Lexus suddenly
9 U; l) f6 Z* c; e. szoomed to 100 miles per hour as she tried to get it to stop --1 C# a! e6 J6 N' E) X- I3 }
shifting to neutral, trying to throw the car into reverse and
# r: b3 w5 [6 _+ h+ Nhitting the emergency brake. Finally, her car slowed enough
) f# C$ T I$ ^6 e& v, Fthat she was able to pull it off the road onto the median and
3 T% n: G/ [ y9 f! E* |7 k. jturn off the engine.
g* x4 B2 d, o5 fFighting back tears, she described her nightmare ride of$ m2 }, t0 r6 H# e+ g
October 2006, calling it "a near death experience."
: \+ F$ u2 G F9 c3 A"After six miles, God intervened" and slowed the car, she- H+ I% E0 V, d
said. She added that it took a long time for Toyota to respond1 c6 A- m& |: J6 S% c# l, L& t
to her complaints.! g7 ?: r. C. R7 B& B& a
In an often contentious full day of testimony, lawmakers" }+ c6 C. q# W$ T
returned again and again to the question of whether electronic5 `2 Z/ D% s- M( I( C
malfunctions may have contributed to the speeding cars.: E( u, V8 Y F4 k( J Y" [/ ^
"We are confident that no problems exist with the electric1 [7 _% p2 ]3 P& d8 e( S% b
throttle control system in our vehicles," Lentz said. He cited
5 M \2 s i9 Q x; B' X8 Q"fail-safe mechanisms" in the cars that were designed to shut
+ [3 s2 d7 F& x# f5 ioff or reduce engine power "in the event of a system failure."
( M! B+ D* k- ~/ \; w YTransportation Secretary Ray LaHood told the panel in2 p9 P, ?" z( U9 Z0 v8 ^% u
prepared testimony that possible electronics problems were; A. t4 X( O4 R) h/ W. b' o8 Y9 Q) Z
being looked into by his agency. He said the company's recalls$ A* ~% e6 f4 d. Z( g* p/ u
were important steps but "we don't maintain that they answer
! n9 @/ N# E; ~$ a! ~ ~: y8 b: Vevery question."
3 A( r6 ^6 `3 }+ A5 JToyota hired a consulting firm to analyze whether
) S" E: v& t' h+ i3 g: X/ pelectronic problems could cause unintended acceleration. The
+ z' v2 ^9 R0 o2 {! mfirm, Exponent Inc., found no link between the two. But( h2 b/ L, d' B* E% Q& r
committee investigators said the testing studied only a small' @: L' x; X6 f
number of vehicles
4 b$ T1 E* N) C4 Q4 G+ |Tracking down an electrical problem can be far more
# ^ Y' `1 Y. kdifficult, expensive and time-consuming than finding a
+ T- I+ d% |: E6 Q% ~. ]! s, Omechanical problem. Electrical problems can have more than one5 \( g9 V5 H( m' W
source, and they can come from inside or outside the car.
' ?$ {6 |/ s9 k( [ ~5 ~: i. lMechanical problems often leave clues such as physical damage,7 |! m ^" p8 J9 [1 |' b- h
where electronic troubles can be hidden in software or leave no
, \4 |4 n p3 R) A6 Rtrace at all./ K& N" ^7 Q* C+ [) T
House investigators who reviewed Toyota's customer call
2 d0 W" Z( x- Zdatabase found that 70 percent of the complaints of sudden( ]$ w) E3 ?/ _$ Z) B2 j0 I* v
acceleration were for vehicles that are not subject to the" ]6 ~6 r, I, H: y( [. v" n
recalls over floor mats or sticky pedals.
+ g4 @6 m5 T) B. ~# gRep. Bart Stupak, D-Mich., chairman of the subcommittee,/ v1 }% [7 E3 ^: E3 d: k
said Toyota "misled the American public by saying that they and. a8 } s2 |/ e
other independent sources had thoroughly analyzed the
, U5 H. `5 T+ m E; `0 i5 Delectronics systems and eliminated electronics as a possible
& I0 w- I. j% n! Xcause of sudden unintended acceleration when, in fact, the only
& ?( v, T/ \0 f6 wsuch review was a flawed study conducted by a company retained0 @5 ~: Z4 N& z% E: T1 L
by Toyota's lawyers."# ^7 o1 @. r3 R A* p; a2 g
Lentz apologized anew for the company's slow handling of) v4 E' X4 _" J8 n
problems. "We have not lived up to the high standards our3 M. g) A8 P1 _. v6 P
customers and the public have come to expect from Toyota," he( _% T+ n) k3 k9 J1 ?3 |, H
said.
- W' i0 G( X a5 L" M"Put simply, it has taken us too long to come to grips with
/ ^) k! r+ M9 f& B h2 L. P+ n" `a rare but serious set of safety issues, despite all of our3 J* u3 j0 m: s1 q, [+ q- r" e1 o3 R
good faith efforts," said Lentz, president and chief operating
& g- g! r v5 P dofficer of Toyota Motor Sales USA. Inc. m3 \+ ]) x% B
Separately, among hundreds of Toyota dealers lobbying0 Z9 `5 M9 K4 m+ s$ e; [
members of Congress Tuesday, there seemed to be widespread; X# a; z% _' H3 }3 J" _
rancor toward a federal government they view as picking on the
: y9 t( K- P! B9 q9 y2 K4 Pautomaker, at least in part because of the government's# ]" U5 i2 s& r) @% @; E
investment of billions of dollars in General Motors and* H, X0 u% I" G7 Q9 Q4 p% }2 f
Chrysler.. E# }& \: ]0 h! ]+ `6 F* l* U
"That's hard for me as a citizen to understand why my tax
* [0 a* }( a4 y( v$ r ?$ Idollars are going in that direction," Paul Atkinson, a+ D" t0 t$ e& V8 [+ T7 ~& g5 F
Houston-area Toyota dealer, said at a news conference that also
! l" q7 k8 w: J: k8 o& rserved as a pep rally for the visiting dealers. "To compete
( b6 n4 h' b6 Z+ \: {! pwith the government as an individual entrepreneur is pretty* ?9 E+ E( ~3 l# P; q
tough."# P+ D! h8 z9 t4 j- ?) U
---
4 r6 T. E* V; v' _) qAssociated Press writers Alan Fram, Stephen Manning and Tom
1 }: V/ O8 P% U4 D5 cRaum in Washington and Tom Krisher in Detroit contributed to4 i- `: Y( p9 _+ j, R
this story.! R9 S" Z# ~# A3 k# R) p' E
, [, F# E- Y" a" b3 K3 u* M-0- Feb/23/2010 21:04 GMT |
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