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丰田承认换踏板不一定能全部解决加速问题 q$ S& e8 ^3 c8 k0 X1 N- \) d
By LARRY MARGASAK and KEN THOMAS
0 b, W4 _9 e* d& rWashington (AP) -- The president of Toyota's U.S., v& g4 E) X$ e* J4 J1 o j
operations acknowledged to skeptical lawmakers on Tuesday that ^+ s( H6 v" P; q r! |
the company's recalls of millions of its cars may "not totally"
2 ~ D! \1 L1 F. lsolve the problem of sudden and dangerous acceleration.
& j6 M) X: F3 ? N"We are vigilant and we continue to look for potential" A8 |8 L2 m$ p% v
causes," Toyota's James Lentz told a congressional panel.
. p! s* S0 ~! Q9 cHowever, he repeated his company's position that unexpected
6 B/ M' B2 W" H8 d0 l) aacceleration in some of the company's most popular cars and
, A \, E- i6 x" c p: ltrucks was caused by one of two problems -- misplaced floor
9 ~( s# E. f3 Xmats and sticking accelerator pedals./ _4 w7 ]0 E$ N9 [
He insisted electronic systems connected to the gas pedal
6 U8 M" r5 ^" P: S4 j6 C! {and fuel line did not contribute to the problem, drawing sharp
& P+ G* } |0 t" f3 Rcriticism from lawmakers who said such a possibility should be
$ l$ m1 K {' y4 N2 @( v' hfurther explored -- and from a tearful woman driver who could1 L7 o; H% }5 u* y3 O. R
not stop her runaway Lexus.
/ M' f% i9 I, |9 N- {" _"Shame on you, Toyota," Rhonda Smith, of Sevierville,# k& }2 H6 t) c
Tenn., said at a congressional hearing. Then she added a second
8 x; f3 N7 \( p8 Q"shame on you" directed at federal highway safety regulators.) q; h+ A C" K5 U0 R
Texas Republican Rep. Joe Barton cautioned his colleagues( Q! `5 B1 W+ J' f7 [; p
early in the hearing against conducting a "witch hunt" and said
, w: I# j' ^4 E' P7 S6 ]9 s"We don't want to just assume automatically that Toyota has& |7 Z5 w+ u& d* ?6 w
done something wrong and has tried to cover it up." But midway; W; x3 N3 |$ ^$ ]" R$ H: I# z
through Lentz's testimony, Barton said of Toyota's; K( r/ \, b q+ g
investigation of the problems: "In my opinion, it's a sham."
8 y, g7 b' e+ k! V( aLentz said the company had not completely ruled out an
+ d" `9 V+ `+ z+ ~, @0 Y" \- x- g) {electronics malfunction and was still investigating causes of
7 H& ?; C4 _: f* G$ `+ ]1 H, W+ h& Y$ ` cthe sudden acceleration. Still, "We have not found a( n/ i, S5 {4 P! q0 s# i; Z
malfunction" in the electronics of any of the cars at issue, he
2 ~( {+ s7 c& w5 c1 b+ Wsaid.. U7 b5 A6 s5 M% f' t4 |2 X
As to Smith's harrowing story, "I'm embarrassed for what1 @& c! M: v8 y/ b! B- E
happened," Lentz said. "I want her and her husband to feel safe
5 B4 I# B+ E% m! \+ F6 Habout driving our products," Lentz said.
% Q" ~# ^5 v' I7 fThree congressional panels are investigating Toyota's2 j" @/ e' k2 M/ A; t Q
problems, which affect a huge number of Americans. Toyota has
8 O9 c* X$ ~' D, x5 M4 h! J" nrecalled some 8.5 million vehicles worldwide -- more than 6
; z% w. h" b( r+ n3 \; Mmillion in the United States -- since last fall because of/ _( U3 I5 A! B$ P9 k% e
unintended acceleration problems in multiple models and braking; l" E2 Q0 H* d! E1 e- H; B
issues in the Prius hybrid. It is also investigating steering
& R# v' c% K3 `/ iconcerns in Corollas. People with Toyotas have complained of: n( T f" Y: W6 W! M9 B) b
their vehicles speeding out of control despite efforts to slow
x( w/ p$ i. Zdown, sometimes resulting in deadly crashes. The government has: `( }' j8 V+ k( \3 R e
received complaints of 34 deaths linked to sudden acceleration$ y" ]) F2 N- r0 k6 P2 s9 f7 ^
of Toyota vehicles since 2000., Q- w- P/ R! H* H' J3 Y8 J
Lentz, who choked up while discussing the death of his own
2 J6 o% a9 ^' t* j2 p9 Obrother more than 20 years ago in a car accident, said he
( [( m2 Z, C0 ] Z7 v Cunderstood the pain.) ]& z1 {$ Q. V) b2 `/ W3 {
"I know what those families go through," he said.
5 Z# l. c% c$ r* G5 ~7 a0 sLentz has said in the past that he was confident Toyota's* x$ J5 @: s6 [6 K; Z2 v3 t
fixes on the recalled vehicles would correct the problems.- M# p7 R+ ]; k; b: K+ }# _# b
But when pressed by Energy and Commerce Committee Chairman; L9 }( C$ z u! F9 c: Z
Henry Waxman, D-Calif., on whether the two recalls Toyota put
" {8 F7 v: g" d q: Ain place to deal with the issue would completely solve it,* Z* j4 N1 z3 }1 L# E% n; A9 |
Lentz replied: "Not totally."2 l8 i( H; v/ F' L$ Z% j. J: f' l
Still, he said chances of unintended accelerations were$ o: S' n; r% Z
"very, very slim" once the recall was complete. Lentz also said
; p6 N8 t0 w$ s. E9 _# rToyota was putting in new brakes that can override the gas; Y" w% I+ e, K: j; V$ ?5 b8 @
pedal on almost all of its new vehicles and a majority of its
* a, v# r+ b! Hvehicles already on the road.
: W. V# {# U; b( EMeanwhile, Toyota president Akio Toyoda, who will testify
3 A5 p" c/ ]; W( s/ a! Abefore a separate panel on Wednesday, said he took "full" l" g1 z' I2 f( f. N' k
responsibility" for the uncertainty felt by Toyota owners and0 D6 o5 p/ t3 I. I
offered his condolences to a San Diego, Calif., family who were
! H- f+ a8 ], Vkilled in late August, reigniting interest in the problems.
1 w) g# a6 k7 h$ Z$ ["I will do everything in my power to ensure that such a" f/ @* W# R, ]
tragedy never happens again," Toyoda said in prepared testimony
6 n: V- B+ n0 }/ a9 qfor Wednesday's hearing to the House Government Oversight* l i/ h, A# Q, {3 p
Committee. "My name is on every car. You have my personal
7 N1 Y# S$ H4 p7 T! o1 vcommitment that Toyota will work vigorously and unceasingly to
4 m* R2 C! V' C6 ]* P, L8 _restore the trust of our customers."7 ^5 [3 u L; f, B
Lawmakers heard a brief, but riveting, deion from4 o# J7 [$ @. ~% f9 l4 d9 T6 q4 \
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
- u( {+ {7 b* Bzoomed to 100 miles per hour as she tried to get it to stop --
& c( _; ^9 l* n+ _! l" ?1 ~4 y/ Pshifting to neutral, trying to throw the car into reverse and
" f5 b$ Q2 }1 {0 j V% w- k4 lhitting the emergency brake. Finally, her car slowed enough
8 w" F$ M9 K7 D8 xthat she was able to pull it off the road onto the median and% L6 h. X4 m' v, z; q9 d5 \
turn off the engine.
& ]$ f% D% G5 O. j. @Fighting back tears, she described her nightmare ride of' V) E) N, }! K3 a' J
October 2006, calling it "a near death experience."
( x0 Y' Q# n* P2 X' s/ A' ], l"After six miles, God intervened" and slowed the car, she
% `6 J7 p3 M4 p: v: Z# J9 Wsaid. She added that it took a long time for Toyota to respond" a; Y/ Z+ I8 V3 R
to her complaints.( s2 C( i4 o) T, g+ u$ w4 |
In an often contentious full day of testimony, lawmakers
4 a; Z. S! V; j3 z: greturned again and again to the question of whether electronic3 g. Q6 k- D! D3 R9 O: x' q
malfunctions may have contributed to the speeding cars.
, F& d( f. }1 G& n O2 @"We are confident that no problems exist with the electric
8 J1 m+ N ?$ y: dthrottle control system in our vehicles," Lentz said. He cited
* K1 G& d$ o) x! S"fail-safe mechanisms" in the cars that were designed to shut
! [! h/ {! y! T2 V- x2 c$ H7 \) P5 zoff or reduce engine power "in the event of a system failure."
3 w! g- H: r) NTransportation Secretary Ray LaHood told the panel in5 w( h& }0 h9 F8 V6 B1 P/ a4 n
prepared testimony that possible electronics problems were; w& [1 b- Y( o& j/ }. n
being looked into by his agency. He said the company's recalls
1 X' f+ T) B% ?) F3 F% lwere important steps but "we don't maintain that they answer: Y3 n& K# u; W0 n7 F
every question.") T1 q. [, [+ ]" z9 l2 \
Toyota hired a consulting firm to analyze whether; S2 M1 h/ R/ H- I8 E# P7 s% n
electronic problems could cause unintended acceleration. The9 ~6 D# ~; Y( _5 z) k' M
firm, Exponent Inc., found no link between the two. But: F0 M2 e0 i+ k$ S
committee investigators said the testing studied only a small
' j6 l2 `! }) v, ]number of vehicles
, V2 G* k) r9 n/ G0 ^3 v5 TTracking down an electrical problem can be far more y/ Y9 \9 g- w2 z6 I4 }
difficult, expensive and time-consuming than finding a
2 p# {) {4 i" Z2 P5 Amechanical problem. Electrical problems can have more than one
# m( T! } w2 O- l+ ]7 ?6 l. nsource, and they can come from inside or outside the car.
& X8 R( f, l( UMechanical problems often leave clues such as physical damage,, j8 h+ f( p& S w6 Q
where electronic troubles can be hidden in software or leave no
5 _: f: S+ t' C+ y, d8 ytrace at all.
9 f" c2 F$ c" C( z B. B7 yHouse investigators who reviewed Toyota's customer call- g1 }) E) U$ F, H% j. N, h
database found that 70 percent of the complaints of sudden
$ j7 R, @" G6 W6 Z1 z+ \acceleration were for vehicles that are not subject to the2 r F( j4 C K9 [
recalls over floor mats or sticky pedals.
) r' P# m9 I% R O! a/ T6 mRep. Bart Stupak, D-Mich., chairman of the subcommittee,
8 }9 x9 K& g( o% Z) R# [. Q0 }4 ?said Toyota "misled the American public by saying that they and6 `. t- ~+ X/ q
other independent sources had thoroughly analyzed the
; P& b$ E9 _/ S8 helectronics systems and eliminated electronics as a possible8 s+ R: K* ^# t* @7 L4 e, y
cause of sudden unintended acceleration when, in fact, the only
& }- L& c$ X- X5 }such review was a flawed study conducted by a company retained/ W; e4 Z% i- G4 u
by Toyota's lawyers."
: Q' M9 z0 M& {" X, \' T. gLentz apologized anew for the company's slow handling of6 S* A1 G0 U- ?! u, H" Q
problems. "We have not lived up to the high standards our
. @* y, w" C& j4 I& fcustomers and the public have come to expect from Toyota," he
8 v# m; E3 W" ]! A+ [said.8 _% v7 a8 U& b4 d/ R) v/ c
"Put simply, it has taken us too long to come to grips with$ a. [3 U" c% p& `
a rare but serious set of safety issues, despite all of our5 I N; {0 M/ x' \! g
good faith efforts," said Lentz, president and chief operating2 a8 W' o& i1 P% u3 Y
officer of Toyota Motor Sales USA. Inc.
/ c4 B% H2 C# p' d' ?% I6 m+ ]Separately, among hundreds of Toyota dealers lobbying
4 u* a9 c& a; m- S$ ^1 Amembers of Congress Tuesday, there seemed to be widespread4 t" `9 z5 L# S3 Y2 ~! n
rancor toward a federal government they view as picking on the
' H9 `8 O: b' C# J) u0 o7 m4 bautomaker, at least in part because of the government's
* c5 E/ Q& w2 P4 Yinvestment of billions of dollars in General Motors and
& Q' z. ]* S( R* p4 r" rChrysler.
/ C, v- o# R$ _& `1 m" n9 U3 M"That's hard for me as a citizen to understand why my tax
$ g) N7 B" F3 C8 U) i9 a- U; ydollars are going in that direction," Paul Atkinson, a
C2 u4 H. Y0 _Houston-area Toyota dealer, said at a news conference that also* R. _5 k3 }3 X, f$ b4 Q) P+ \
served as a pep rally for the visiting dealers. "To compete9 g) z$ b- e' H" h2 n5 H( U d- o7 t
with the government as an individual entrepreneur is pretty+ Y, Q2 f2 C* \# D! n, m7 N" |
tough."
* I; I Q) p( Q0 T---- J( w- y$ G( }9 L
Associated Press writers Alan Fram, Stephen Manning and Tom9 P- W. p& Q; I0 b; C
Raum in Washington and Tom Krisher in Detroit contributed to3 Q, ]1 U- w1 ?; q2 u7 i
this story.
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0 U6 F: [9 e% P-0- Feb/23/2010 21:04 GMT |
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