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丰田承认换踏板不一定能全部解决加速问题
/ g3 f. S* ~" j/ ^+ E/ UBy LARRY MARGASAK and KEN THOMAS
" U/ _# i+ q4 p7 w; rWashington (AP) -- The president of Toyota's U.S.7 B/ g1 V5 b& I7 P. T
operations acknowledged to skeptical lawmakers on Tuesday that
9 i. Z# C4 G( z2 a+ Y: @9 Cthe company's recalls of millions of its cars may "not totally"$ |& y' W& u8 |1 N" Y
solve the problem of sudden and dangerous acceleration.: o$ m \& `7 b9 h5 k
"We are vigilant and we continue to look for potential8 R3 H% r9 y2 v1 u/ I# C
causes," Toyota's James Lentz told a congressional panel.6 j9 A% N, k7 X, S" x" P
However, he repeated his company's position that unexpected
& F( M( a A# Y1 n3 w: eacceleration in some of the company's most popular cars and% I, V' b& k6 F/ X( s
trucks was caused by one of two problems -- misplaced floor
* L: S9 i+ h3 Q- ]5 L: d8 Hmats and sticking accelerator pedals.3 }$ Q2 S6 D2 {; m$ ~) v- n7 I
He insisted electronic systems connected to the gas pedal
& c& r {2 r% }+ Y8 Kand fuel line did not contribute to the problem, drawing sharp1 @2 M: @0 G! Q/ P# ^% x1 B
criticism from lawmakers who said such a possibility should be: N& _9 ]* S' Q! k# ]( Z+ r
further explored -- and from a tearful woman driver who could! I4 f- P/ |: P; I8 l1 D
not stop her runaway Lexus.# @) l: s4 Q& G; n6 z4 g( o4 M- M
"Shame on you, Toyota," Rhonda Smith, of Sevierville,) c, e) M% J" a7 n' S7 P6 T/ _
Tenn., said at a congressional hearing. Then she added a second1 G c9 `, L' w% u$ V! Z! B
"shame on you" directed at federal highway safety regulators.2 m( k3 }( v. d! {4 `. T
Texas Republican Rep. Joe Barton cautioned his colleagues
# H7 Y4 }% C2 ^early in the hearing against conducting a "witch hunt" and said5 M3 E: L. {' [8 R& h
"We don't want to just assume automatically that Toyota has# c, ?1 x8 M( T, m' X
done something wrong and has tried to cover it up." But midway' Z& h+ O3 w: X
through Lentz's testimony, Barton said of Toyota's
6 c8 w9 h+ K) p! Tinvestigation of the problems: "In my opinion, it's a sham."- ?: C5 }3 m3 F' @, M( x# p6 P
Lentz said the company had not completely ruled out an
4 y* @; M' T- ?( Felectronics malfunction and was still investigating causes of
{6 a/ n6 Q1 q o2 R$ m* rthe sudden acceleration. Still, "We have not found a! J( Z- S* W( X( ~& P& w
malfunction" in the electronics of any of the cars at issue, he
4 `6 ^! `- D: R- k& Z3 Ssaid.0 b" ~( P# X) _; B
As to Smith's harrowing story, "I'm embarrassed for what
$ g9 _0 U' _; {4 `5 f# |# xhappened," Lentz said. "I want her and her husband to feel safe0 N3 [0 J0 W) V2 Q
about driving our products," Lentz said.
* \4 Z2 |- K k( k7 Q0 Q- n% g/ X# uThree congressional panels are investigating Toyota's
/ h& y" v2 j& Y8 u, q' ~/ `problems, which affect a huge number of Americans. Toyota has
; F2 ?- d" Z# V3 |2 d( _1 srecalled some 8.5 million vehicles worldwide -- more than 6
8 U, ~ M! t& @! S3 M, i- Dmillion in the United States -- since last fall because of
& a% k, y' N& u2 _- gunintended acceleration problems in multiple models and braking' s# g- d2 v! L; b
issues in the Prius hybrid. It is also investigating steering
& c3 W% I n* a4 x% K' X- Fconcerns in Corollas. People with Toyotas have complained of
: B* U6 @0 G) o; G! z: Y1 Ztheir vehicles speeding out of control despite efforts to slow, g0 {; @+ V' l/ R# }! M2 p" a
down, sometimes resulting in deadly crashes. The government has
' m, T0 n* k* o$ J+ S) r; B0 }# |received complaints of 34 deaths linked to sudden acceleration
2 W0 X6 o% @7 hof Toyota vehicles since 2000.
% Q% Z3 R+ O$ e1 d/ |6 R1 o6 {5 LLentz, who choked up while discussing the death of his own
# N' u. S# P% p& m1 N6 b! w6 |brother more than 20 years ago in a car accident, said he
/ M. `& f, B% }* L7 V. Dunderstood the pain.
. ]2 B% L, ]) w% L; X; d"I know what those families go through," he said.4 T. T9 X1 ~$ | W; c9 F
Lentz has said in the past that he was confident Toyota's# ~( v- v) c- M6 m+ i
fixes on the recalled vehicles would correct the problems.
! k( N* w4 C' W2 K' z" V9 P/ ^But when pressed by Energy and Commerce Committee Chairman; d4 D* p, [" P) a8 m `
Henry Waxman, D-Calif., on whether the two recalls Toyota put1 g! J* a# l9 f! m" e1 E) T7 G
in place to deal with the issue would completely solve it,
* M7 S- D! w( Y* I6 T3 W8 Q5 pLentz replied: "Not totally."# i% ?( U+ r7 ]3 R c" E" L
Still, he said chances of unintended accelerations were
7 |! ^% ]1 `9 I7 E+ h3 s5 K3 d9 Q"very, very slim" once the recall was complete. Lentz also said
. H; Q5 I: U1 f8 \) y, fToyota was putting in new brakes that can override the gas8 C9 H2 d, L; j& i. {; w
pedal on almost all of its new vehicles and a majority of its9 t5 X* O# n4 A2 ^( S
vehicles already on the road.
( F& O* j9 y& d# O, R" G+ ~Meanwhile, Toyota president Akio Toyoda, who will testify5 x6 {( `6 g8 Q; ^5 U' ]; [
before a separate panel on Wednesday, said he took "full
; ^8 P; O* F, kresponsibility" for the uncertainty felt by Toyota owners and
0 \9 L( j' O* v4 zoffered his condolences to a San Diego, Calif., family who were# M/ l" ~, c) p7 }: E7 s
killed in late August, reigniting interest in the problems.
8 ]1 W8 i/ f4 f' O"I will do everything in my power to ensure that such a
1 i6 t' n2 _: c, o! J% W2 Utragedy never happens again," Toyoda said in prepared testimony
3 {0 R- N3 C8 _5 `) |6 H: n9 {% h( n- _for Wednesday's hearing to the House Government Oversight: j. S) v/ \3 d! y) T4 v* ]# [
Committee. "My name is on every car. You have my personal. L d$ W7 F; ?! Z# \3 ?9 c
commitment that Toyota will work vigorously and unceasingly to8 Z7 `- J! O$ D
restore the trust of our customers."
, n, j, n! }( ?; \" H/ xLawmakers heard a brief, but riveting, deion from
' z- M+ l: _& @Smith, the Tennessee woman whose Toyota-made Lexus suddenly
( [+ N: A- g3 M& @$ ~6 wzoomed to 100 miles per hour as she tried to get it to stop --: q# C. y) t% J
shifting to neutral, trying to throw the car into reverse and
3 F0 C4 n% {( m& z! W# Y* V9 Qhitting the emergency brake. Finally, her car slowed enough
8 D* g1 p& d3 x! othat she was able to pull it off the road onto the median and
# u. X b( x$ b& e0 L! h7 X4 V3 qturn off the engine." j; j2 _% A H/ m" ^: U: i( q& p
Fighting back tears, she described her nightmare ride of
, Y' Q. Y* O) H! P- Y+ N. rOctober 2006, calling it "a near death experience."& ^8 m }- {5 U3 s. z
"After six miles, God intervened" and slowed the car, she4 f; [ J7 N6 G; y" m2 D( ^
said. She added that it took a long time for Toyota to respond
{0 a* D, y2 R. V5 mto her complaints.
9 _$ R: s# ?% c0 b" f) aIn an often contentious full day of testimony, lawmakers9 \$ Q) c1 U) \* U$ _ N1 k7 Y1 R
returned again and again to the question of whether electronic9 [/ w6 ~, D5 m8 F! E8 Z
malfunctions may have contributed to the speeding cars.: W2 I0 K# N1 r6 }# N, I; x- e
"We are confident that no problems exist with the electric" J7 ?8 h0 e) B& j# b
throttle control system in our vehicles," Lentz said. He cited
$ \# @2 }& j# F$ F( |"fail-safe mechanisms" in the cars that were designed to shut7 B2 u7 f; ~( g& y3 ?2 _3 _% J, m
off or reduce engine power "in the event of a system failure."
. R$ y k3 d% i5 M0 `# |8 mTransportation Secretary Ray LaHood told the panel in7 O2 { x" v1 t; o8 S0 r* E
prepared testimony that possible electronics problems were
6 j+ E4 \$ e8 M- q: g/ mbeing looked into by his agency. He said the company's recalls
8 v' i5 C( {3 F1 E$ l9 [/ ~were important steps but "we don't maintain that they answer9 I7 s- d4 K) A& z5 i& ~
every question."$ m7 a4 a4 {2 d. X% S
Toyota hired a consulting firm to analyze whether6 X) s8 M$ c( P/ ~/ m
electronic problems could cause unintended acceleration. The! x- ^) P; R, }; B1 f
firm, Exponent Inc., found no link between the two. But
5 O! ?: l- J( D0 p8 Mcommittee investigators said the testing studied only a small, x5 W: S, w* x* r/ y1 V
number of vehicles
' c4 X. n- [' W5 K4 f/ B. E8 W' U( aTracking down an electrical problem can be far more
' l1 h c1 A, Q9 i6 n0 idifficult, expensive and time-consuming than finding a
4 r6 t1 N1 N4 ^, U/ w) qmechanical problem. Electrical problems can have more than one
7 E! | D9 m& @) j; _5 x7 _source, and they can come from inside or outside the car.6 Y; W. P; M! |* o( ~
Mechanical problems often leave clues such as physical damage,3 V; C- P- a" g, G, A( H8 c
where electronic troubles can be hidden in software or leave no. R6 M7 q9 D) C9 l2 k- }) P
trace at all.8 g* ~5 J% b( w
House investigators who reviewed Toyota's customer call+ l1 g2 B; i$ r' y/ B0 o9 C1 H& [
database found that 70 percent of the complaints of sudden
' O. {! h9 A% Sacceleration were for vehicles that are not subject to the
# Q* I+ f9 h$ j, C& @0 ]: }recalls over floor mats or sticky pedals.( p3 i- H$ e5 n/ ~' x
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,8 G+ L% N: w* g; q& G8 c
said Toyota "misled the American public by saying that they and0 Q& u p6 [' P9 q/ C* x
other independent sources had thoroughly analyzed the
! S V: n3 k+ t* V& Felectronics systems and eliminated electronics as a possible7 q9 I: v2 s+ B2 i% i( m( b) T
cause of sudden unintended acceleration when, in fact, the only" B3 N7 N. _0 }9 m( }
such review was a flawed study conducted by a company retained
$ m3 l& v- ^- Z: ?5 A( K" `( m% pby Toyota's lawyers."
% x' M$ { w$ hLentz apologized anew for the company's slow handling of
6 c& ]6 y3 I6 N0 p1 Q# bproblems. "We have not lived up to the high standards our
5 F4 ^2 g5 f( w& Ycustomers and the public have come to expect from Toyota," he
. j, @3 m0 M+ C- A# g/ Xsaid.# V' I& F6 z9 g8 M* g ~3 m6 p( s
"Put simply, it has taken us too long to come to grips with
9 C( M( l" m# I; C) ba rare but serious set of safety issues, despite all of our
8 [7 O9 L5 o# w8 ~/ {good faith efforts," said Lentz, president and chief operating
7 d+ T% K4 o+ k( S! F6 a+ Jofficer of Toyota Motor Sales USA. Inc.5 p% p; L+ {, {3 |' o
Separately, among hundreds of Toyota dealers lobbying
, H8 @4 d# x4 X+ n `7 |. H/ wmembers of Congress Tuesday, there seemed to be widespread3 N7 m: v7 v- e2 C" c
rancor toward a federal government they view as picking on the
4 E$ D' }# t4 f3 g- aautomaker, at least in part because of the government's, Y" y) @8 i- z! y4 H' Y: E- _
investment of billions of dollars in General Motors and
# v" n' @, x$ p/ R: EChrysler.
5 u5 r8 b( K/ ?8 M"That's hard for me as a citizen to understand why my tax: L* |; Z% |# i. e. w
dollars are going in that direction," Paul Atkinson, a
" B4 X* c0 e! E0 [6 t. MHouston-area Toyota dealer, said at a news conference that also
1 d3 f2 @7 w: s. Yserved as a pep rally for the visiting dealers. "To compete, _/ ~2 O1 A2 n
with the government as an individual entrepreneur is pretty
' R5 _4 C$ W3 [) Ftough."% S7 {0 K6 b1 Z0 |
---& Y+ U& d. G: ^% u. b9 s
Associated Press writers Alan Fram, Stephen Manning and Tom
9 Z2 z; ]: p: E: A k7 Q$ VRaum in Washington and Tom Krisher in Detroit contributed to# y v/ j- o d; v, u$ w+ \
this story.
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