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丰田承认换踏板不一定能全部解决加速问题
- i, W! L; n8 KBy LARRY MARGASAK and KEN THOMAS
- ~; @! e' W6 }% h' `) DWashington (AP) -- The president of Toyota's U.S.4 g* d5 S2 b$ p; A" b2 X7 I( O
operations acknowledged to skeptical lawmakers on Tuesday that
- o2 G; P$ h4 |; uthe company's recalls of millions of its cars may "not totally"
- l3 O) w! M" n$ R8 B: K9 Isolve the problem of sudden and dangerous acceleration.3 Z7 n2 p" v8 X- z
"We are vigilant and we continue to look for potential
, [5 V& h; [/ ~8 u; c8 ^- H& l/ |- zcauses," Toyota's James Lentz told a congressional panel.
6 z. l; \' p* y3 E! IHowever, he repeated his company's position that unexpected
( R7 D0 s4 `! o' F& ~8 g. Jacceleration in some of the company's most popular cars and* N- j6 A, c( D, @. s% F5 i
trucks was caused by one of two problems -- misplaced floor
' j. D6 Z5 Q' P; Zmats and sticking accelerator pedals.
# V, G4 V% v! R! G2 t. v* ~He insisted electronic systems connected to the gas pedal
1 o/ b: F; o) N; D3 Sand fuel line did not contribute to the problem, drawing sharp% [ z! j' F& u
criticism from lawmakers who said such a possibility should be4 i- d6 D5 D: s. ]
further explored -- and from a tearful woman driver who could- `4 X- |: m8 q% S: f' Z
not stop her runaway Lexus./ F. P, ]4 m: O* D/ X, ]* v
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
k$ Y5 R. R( }+ x% W, ]Tenn., said at a congressional hearing. Then she added a second# Z8 s1 D1 f7 m# B% O7 n- b3 G
"shame on you" directed at federal highway safety regulators.9 M, e4 h. a( N) {6 l, p
Texas Republican Rep. Joe Barton cautioned his colleagues6 Z4 j3 Q' E5 b" q$ B
early in the hearing against conducting a "witch hunt" and said- U( Z+ T9 ~' A- ]9 y' s0 a
"We don't want to just assume automatically that Toyota has+ G/ A3 w: W/ J7 V
done something wrong and has tried to cover it up." But midway
; J: _2 w9 @' u/ Tthrough Lentz's testimony, Barton said of Toyota's- T7 P, r; z- q; t
investigation of the problems: "In my opinion, it's a sham."
0 P8 Q( k3 L# W4 z6 |" HLentz said the company had not completely ruled out an
# S2 S. p) e1 e; i: Q/ A' velectronics malfunction and was still investigating causes of2 U+ }2 i- N3 u( Q
the sudden acceleration. Still, "We have not found a% ]1 k% A9 i3 y; K
malfunction" in the electronics of any of the cars at issue, he
8 t. i; Y' t! ssaid.
4 Y Q. y" R( [1 MAs to Smith's harrowing story, "I'm embarrassed for what
) J5 e* E% t9 a, ]: J( `& _happened," Lentz said. "I want her and her husband to feel safe
& ]* {, m" T7 j9 u$ [$ l+ ^2 W. ?about driving our products," Lentz said.7 A4 _0 q m5 Q3 z
Three congressional panels are investigating Toyota's
+ a+ w ?) }% kproblems, which affect a huge number of Americans. Toyota has" F( {; T& V* D+ X. }' H
recalled some 8.5 million vehicles worldwide -- more than 6
: s9 i' G( \7 J* f, Gmillion in the United States -- since last fall because of2 k( |1 [+ O3 O2 d3 V* @" X7 S
unintended acceleration problems in multiple models and braking
4 g. f& M- U! q& A+ v) E7 |; Zissues in the Prius hybrid. It is also investigating steering$ q! u4 k% H5 ^& I1 S1 a D; V
concerns in Corollas. People with Toyotas have complained of0 r0 q: F! G: z$ j# |* Y
their vehicles speeding out of control despite efforts to slow
8 `( o% s3 T) B: e2 Rdown, sometimes resulting in deadly crashes. The government has
1 b. ?. x3 R1 l# U8 p9 x+ V |$ Ureceived complaints of 34 deaths linked to sudden acceleration7 o7 B( [: ]( c+ d! Q/ e! r" S
of Toyota vehicles since 2000.+ ?9 o" U/ ~* O/ A9 X
Lentz, who choked up while discussing the death of his own
( l. R& Q' ~9 r% n- V+ nbrother more than 20 years ago in a car accident, said he
" G( v8 }' O& W" t+ m. c$ Q7 Q/ s" ^7 iunderstood the pain.
7 ~: N+ l; G8 t6 I- D"I know what those families go through," he said.; [8 {/ B* n, M
Lentz has said in the past that he was confident Toyota's6 d% E& Q$ z' Y8 |2 {6 X. H, y. `
fixes on the recalled vehicles would correct the problems.
* ~ f1 \3 J9 a" |7 v; p8 D8 x' KBut when pressed by Energy and Commerce Committee Chairman
- z1 c$ u' ?* e# S+ xHenry Waxman, D-Calif., on whether the two recalls Toyota put$ S0 W( _! x p3 h% z; m2 [
in place to deal with the issue would completely solve it,2 M/ |/ D; `4 N- y
Lentz replied: "Not totally."4 \9 p* y l3 [! Q) O$ \5 ]% Y
Still, he said chances of unintended accelerations were
7 D$ T, d1 f. |9 ~"very, very slim" once the recall was complete. Lentz also said) y( u: `/ |- x/ e0 U" d
Toyota was putting in new brakes that can override the gas. V, J+ u/ }- P; T: x
pedal on almost all of its new vehicles and a majority of its6 U# Y Z' [( T$ ~. e7 a# U0 ?
vehicles already on the road.
) x. y( t4 a9 g& aMeanwhile, Toyota president Akio Toyoda, who will testify" K/ O2 E% M1 h& D; V: O8 B
before a separate panel on Wednesday, said he took "full7 D0 c p4 F$ u/ H
responsibility" for the uncertainty felt by Toyota owners and; ]& L4 r3 E. n& K
offered his condolences to a San Diego, Calif., family who were
c: M/ S3 G/ [9 ukilled in late August, reigniting interest in the problems.
' p, G; ?+ V# {% }! N"I will do everything in my power to ensure that such a* H' ?% N5 L% Z9 X% h2 H
tragedy never happens again," Toyoda said in prepared testimony
" f" ]) ?" W3 T" y7 Y5 Rfor Wednesday's hearing to the House Government Oversight
1 [) b, e# L1 @Committee. "My name is on every car. You have my personal# e& _# R# D9 q/ N0 ^
commitment that Toyota will work vigorously and unceasingly to
0 f" D+ _2 {4 w+ vrestore the trust of our customers."+ L6 I3 L, m+ h% _3 S
Lawmakers heard a brief, but riveting, deion from8 m' s. f, n) `, U$ n( C
Smith, the Tennessee woman whose Toyota-made Lexus suddenly6 r( R0 ^( B9 e" W4 K7 X3 j
zoomed to 100 miles per hour as she tried to get it to stop --; @2 q/ a8 Z5 j% N6 G
shifting to neutral, trying to throw the car into reverse and
5 y4 p4 O0 S' L( d- N+ Dhitting the emergency brake. Finally, her car slowed enough
/ ]9 }% V# A) `; w9 T' L# j( k( Gthat she was able to pull it off the road onto the median and
2 @. W, F& Z$ T; Yturn off the engine.
9 r t0 |. K3 i& S$ g+ u0 c6 \Fighting back tears, she described her nightmare ride of5 ]- V, A$ x' [ k5 O: O1 Z& {3 l
October 2006, calling it "a near death experience."5 S' L) V) L: ^+ C' q9 ]! [
"After six miles, God intervened" and slowed the car, she
3 U1 I- D5 Z! Fsaid. She added that it took a long time for Toyota to respond
+ x4 ^4 C& r5 J) I0 O7 H: cto her complaints.
' G& ]! @4 ~+ A4 ^7 Z4 C3 {In an often contentious full day of testimony, lawmakers0 e/ Z/ p; X5 F$ L% k9 E/ g
returned again and again to the question of whether electronic8 O" ^! c- {# i/ ~( P: E
malfunctions may have contributed to the speeding cars.
3 W( ]0 x c5 S! y"We are confident that no problems exist with the electric
' Q0 ]) Y+ f) O' k6 Z) Fthrottle control system in our vehicles," Lentz said. He cited* C: \" m1 u& y$ S1 x# c
"fail-safe mechanisms" in the cars that were designed to shut
" [' f7 p5 R1 xoff or reduce engine power "in the event of a system failure."
: e: a5 \ k5 \Transportation Secretary Ray LaHood told the panel in
; G; D- |7 u2 T7 iprepared testimony that possible electronics problems were
- h4 W/ \. T; X; ]- L# n2 @being looked into by his agency. He said the company's recalls. l; K" J( B. T! [7 @: A
were important steps but "we don't maintain that they answer
2 M2 U& O9 D& w: Ievery question."6 k: a& Q! J- [; U& {( [% Q" m1 N; {
Toyota hired a consulting firm to analyze whether# Y' a5 |1 C/ O4 n) v
electronic problems could cause unintended acceleration. The
5 B) f* x$ L" M6 P+ q9 k, h7 @/ |1 {firm, Exponent Inc., found no link between the two. But2 r, U2 s1 P# W" B
committee investigators said the testing studied only a small6 M. K! R' x' t
number of vehicles! z% |8 R, C _* k$ A
Tracking down an electrical problem can be far more& K4 {) m! B8 K; r6 k3 G
difficult, expensive and time-consuming than finding a/ G7 M6 _8 O# V
mechanical problem. Electrical problems can have more than one+ b- W( y, \ g
source, and they can come from inside or outside the car.
' h: x$ L3 q: L* e: k0 H! H$ vMechanical problems often leave clues such as physical damage,2 @0 R' J3 ]1 o. G! }# w
where electronic troubles can be hidden in software or leave no
{3 \, j. e1 A# K; S7 I( Itrace at all.
4 L. X/ ^- o1 S4 W: o' @House investigators who reviewed Toyota's customer call# b% v7 i1 C3 Q; X* p
database found that 70 percent of the complaints of sudden
" U9 Z( s" q! M, ~acceleration were for vehicles that are not subject to the
3 E; d' X, {" E0 hrecalls over floor mats or sticky pedals.2 b3 i+ W0 {3 Q- L+ z
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,6 y- p7 }! k) B* r6 P; i
said Toyota "misled the American public by saying that they and
2 N# n2 _1 f. ^7 _0 T$ ?& P: mother independent sources had thoroughly analyzed the* I L9 s% I! E8 E5 S
electronics systems and eliminated electronics as a possible' ] s0 c( a B: k
cause of sudden unintended acceleration when, in fact, the only2 m* W- I) d- i+ {' R
such review was a flawed study conducted by a company retained
& j! I4 R- x" ^! }, jby Toyota's lawyers."' J' F. `- T9 V
Lentz apologized anew for the company's slow handling of
: |* d# }! D# S: D" X0 Q+ Vproblems. "We have not lived up to the high standards our0 M" T/ y6 s3 ~& c+ x) | \
customers and the public have come to expect from Toyota," he% |) w% i# J( H8 R2 T8 l1 n) J
said.' v' k, g9 ?# d+ X
"Put simply, it has taken us too long to come to grips with& X: q% X; v2 j& @
a rare but serious set of safety issues, despite all of our- r& n$ }. |& F
good faith efforts," said Lentz, president and chief operating
! D) @7 @+ q8 U3 C: jofficer of Toyota Motor Sales USA. Inc.
' _" I9 K! Z3 p! i* G* `; g. r+ X2 dSeparately, among hundreds of Toyota dealers lobbying# |3 N9 [) |! E3 H' _* j8 B
members of Congress Tuesday, there seemed to be widespread1 P1 H4 z0 I8 [( _, s
rancor toward a federal government they view as picking on the) p, h. E y c" G) ^3 u X7 L; A `
automaker, at least in part because of the government's
- z+ l w: @1 n9 ]3 n) C# m% cinvestment of billions of dollars in General Motors and
9 v+ y* C! b; E, h* |: g$ xChrysler.( T# S% n( P2 |: X8 h4 U
"That's hard for me as a citizen to understand why my tax) c8 f5 F& \6 }- s* Y$ k8 f+ M8 q
dollars are going in that direction," Paul Atkinson, a
8 Q3 t; h" a5 h8 o8 KHouston-area Toyota dealer, said at a news conference that also& E( b6 F0 c' b" Y6 M) z
served as a pep rally for the visiting dealers. "To compete
7 p2 e. Y0 ~( S5 _: Iwith the government as an individual entrepreneur is pretty8 u/ P4 J. ^% l Z% M
tough."
9 q. v8 A+ |9 N0 f' Y+ ~---( m2 R6 _2 P! B }& h2 h" @$ p9 U6 B2 Z1 a
Associated Press writers Alan Fram, Stephen Manning and Tom
6 [/ T) s) q% U# I1 TRaum in Washington and Tom Krisher in Detroit contributed to2 U: \. `; g, `4 a. I" u
this story.5 v1 s' u$ w5 F( U, e; f% H; P
1 @% k& }% n- K9 d( ` P
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