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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
0 Y' O* ?" F- y% bBy LARRY MARGASAK and KEN THOMAS3 c/ \8 {7 L2 o: d4 F
Washington (AP) -- The president of Toyota's U.S.0 }( V' I N& f2 Y
operations acknowledged to skeptical lawmakers on Tuesday that
2 N' R- Z( e0 Pthe company's recalls of millions of its cars may "not totally"& ?+ t9 |( m# L/ }% F) h) U# s2 H1 U
solve the problem of sudden and dangerous acceleration.! q% d( j- J! O6 ]
"We are vigilant and we continue to look for potential0 Z( r9 ]" V& F; ?1 C1 E' w
causes," Toyota's James Lentz told a congressional panel.
4 k7 u* \! ~: d g" GHowever, he repeated his company's position that unexpected1 b) a V4 @5 |- t: Q
acceleration in some of the company's most popular cars and |+ q+ C' b$ c/ x0 k& h3 q6 n+ _
trucks was caused by one of two problems -- misplaced floor
8 D& K/ U6 Q6 n1 z/ U0 Kmats and sticking accelerator pedals.7 q9 v' @* }) W( g
He insisted electronic systems connected to the gas pedal% m2 E/ m3 X6 k
and fuel line did not contribute to the problem, drawing sharp9 L. M3 t0 T) c. [, k
criticism from lawmakers who said such a possibility should be3 a7 s9 O2 B. W5 M8 m3 O' q
further explored -- and from a tearful woman driver who could* W# e# N: L4 F$ ^ o
not stop her runaway Lexus.) \+ ^% T- S$ w& L# A
"Shame on you, Toyota," Rhonda Smith, of Sevierville,$ h" M0 q5 O8 t, b! j* ~- `
Tenn., said at a congressional hearing. Then she added a second
8 w' c, H2 S, e8 R2 l# Y: Z& O"shame on you" directed at federal highway safety regulators.7 N; O; Y3 h8 g# H
Texas Republican Rep. Joe Barton cautioned his colleagues$ _% {% z# Q T7 f! C4 P+ I' B% x
early in the hearing against conducting a "witch hunt" and said
/ L! c! {4 a8 G" t: D" o$ l"We don't want to just assume automatically that Toyota has. q/ {2 c9 F( c
done something wrong and has tried to cover it up." But midway2 A0 a- c& b( Y; ?' M9 N
through Lentz's testimony, Barton said of Toyota's, i. I# g4 V4 n0 z9 k$ B: J
investigation of the problems: "In my opinion, it's a sham."
4 K, Y% d! w* M8 Z6 \Lentz said the company had not completely ruled out an
6 H$ X% F6 S% Q/ Y! Pelectronics malfunction and was still investigating causes of# t% Z( l3 A6 W$ B: ~
the sudden acceleration. Still, "We have not found a
! |7 }& t1 y' f* Omalfunction" in the electronics of any of the cars at issue, he
- p% ]- M; v. G7 i! B9 I- O$ Asaid.; T% m( n" B, w/ ^5 G' g
As to Smith's harrowing story, "I'm embarrassed for what
1 T& A9 j L/ U$ a: @9 ohappened," Lentz said. "I want her and her husband to feel safe) U' d$ S( k% O
about driving our products," Lentz said.) e0 k7 P4 J' q% k0 F
Three congressional panels are investigating Toyota's5 ?/ O0 f, m% g; A0 \, s" N
problems, which affect a huge number of Americans. Toyota has
9 ?& k c5 {% ?5 b6 _" irecalled some 8.5 million vehicles worldwide -- more than 6
7 @! d% f9 o# n! Dmillion in the United States -- since last fall because of* i9 _2 x' G; L% h7 b' e
unintended acceleration problems in multiple models and braking
4 Q3 [% x0 j9 V3 Sissues in the Prius hybrid. It is also investigating steering
: ~$ i/ N, d K* h5 l$ D& Xconcerns in Corollas. People with Toyotas have complained of
5 h' R2 ~; W6 k0 v2 n. Ptheir vehicles speeding out of control despite efforts to slow
$ F3 O1 S {9 B0 s9 [& y" Qdown, sometimes resulting in deadly crashes. The government has2 k6 l" b* x6 j
received complaints of 34 deaths linked to sudden acceleration) b. H3 _+ w" _, j1 ]& a4 w$ p' H
of Toyota vehicles since 2000.; c k) b. o% ]+ S: @
Lentz, who choked up while discussing the death of his own" ~' ^6 K. y' e; C- h6 _) w
brother more than 20 years ago in a car accident, said he
0 X1 }/ D9 F( hunderstood the pain.' G# A; I2 H: R9 B6 ]% g
"I know what those families go through," he said.3 O/ T" h0 k& S9 ?. G! X; V
Lentz has said in the past that he was confident Toyota's+ m }* x. [9 y3 N+ s2 _) b' ?7 L- }
fixes on the recalled vehicles would correct the problems.
+ z/ S) B3 t- b V* V# w* A6 RBut when pressed by Energy and Commerce Committee Chairman
1 y( ?7 X( E# }9 x5 ~Henry Waxman, D-Calif., on whether the two recalls Toyota put4 v |$ L4 u- [( C3 ^% I! n5 D+ L* X
in place to deal with the issue would completely solve it,
' Q2 y: t+ k: |1 O# A. y/ o8 ?Lentz replied: "Not totally."
! P: x4 O- X( }" N( N/ M) P# zStill, he said chances of unintended accelerations were$ N1 P) m" \6 k$ Q8 ]
"very, very slim" once the recall was complete. Lentz also said) y/ I1 Q% m% Q2 k+ V
Toyota was putting in new brakes that can override the gas
$ o9 E$ U8 B# M: [, Apedal on almost all of its new vehicles and a majority of its# _5 Y- \6 w9 @) ]$ o
vehicles already on the road.
0 i6 b" j0 f" c) JMeanwhile, Toyota president Akio Toyoda, who will testify
7 ^/ B# ?# _: v( E: fbefore a separate panel on Wednesday, said he took "full
, y, }7 ]; }# R) k1 Kresponsibility" for the uncertainty felt by Toyota owners and# ^' w+ p, q- B3 ~# K( Q
offered his condolences to a San Diego, Calif., family who were
; X7 G# u0 l& ]killed in late August, reigniting interest in the problems.0 l4 j e% G( Y, h6 x
"I will do everything in my power to ensure that such a: ~5 Y" @2 V0 [: k: E
tragedy never happens again," Toyoda said in prepared testimony
7 `) y0 G7 M- r/ x6 z afor Wednesday's hearing to the House Government Oversight5 G) G1 U4 L- O7 k2 @; O
Committee. "My name is on every car. You have my personal
6 y3 p: t; @1 G- |6 k# A( `commitment that Toyota will work vigorously and unceasingly to- }3 [: E9 y# [$ ~( x$ v3 ]" }
restore the trust of our customers."+ f2 Q4 Z) Z0 L: ~( A
Lawmakers heard a brief, but riveting, deion from
$ `5 z3 j0 F \Smith, the Tennessee woman whose Toyota-made Lexus suddenly1 D4 v7 N$ Q: u: ]3 ~7 U! C2 Z+ E
zoomed to 100 miles per hour as she tried to get it to stop --
. G* n" F: {% a/ Ashifting to neutral, trying to throw the car into reverse and& C9 s! ]6 {8 h _+ D0 ^" r
hitting the emergency brake. Finally, her car slowed enough
; L O. W3 j$ n mthat she was able to pull it off the road onto the median and& ?/ l( D- y& _( Z+ }# ] {
turn off the engine.. }( f5 G+ e1 ?2 H2 m0 q5 a
Fighting back tears, she described her nightmare ride of5 v6 K6 Y" q$ q4 L) n
October 2006, calling it "a near death experience."
3 K6 w3 `, ^; f, p: H"After six miles, God intervened" and slowed the car, she
% R* }0 M/ p. [5 f0 @said. She added that it took a long time for Toyota to respond. d* ^% ~/ r0 J) t
to her complaints.
. O- U+ |! b! gIn an often contentious full day of testimony, lawmakers
" c7 `7 z" X1 U% V, |) S; U, \returned again and again to the question of whether electronic9 M( U. F; t/ L: J0 X
malfunctions may have contributed to the speeding cars.
9 m9 E5 J9 K+ S! l# o"We are confident that no problems exist with the electric
5 _6 p: u- Y; _+ X/ A' h: Wthrottle control system in our vehicles," Lentz said. He cited$ l( }, A+ U8 P0 D7 n) Z7 p7 B! }
"fail-safe mechanisms" in the cars that were designed to shut
& q- g: w0 e7 Boff or reduce engine power "in the event of a system failure."7 x. S; j1 D2 s N0 f h- L
Transportation Secretary Ray LaHood told the panel in% {' k" u# j+ ?- w3 p
prepared testimony that possible electronics problems were
* _! w' q; N/ s: v6 U8 U& dbeing looked into by his agency. He said the company's recalls
2 O- ]% t5 W! L. @ U' ~were important steps but "we don't maintain that they answer
; X5 |! z. n* n8 s# Hevery question."
+ U6 M5 F( P' W* ^* U$ CToyota hired a consulting firm to analyze whether
/ B8 N; A# b: u# `electronic problems could cause unintended acceleration. The/ O5 K; `7 c* r, k9 \
firm, Exponent Inc., found no link between the two. But
$ P2 Z" |' R0 v$ e, R" Lcommittee investigators said the testing studied only a small
* V3 c( l9 ]" b( ?+ M6 anumber of vehicles4 e& g5 u; k6 ?
Tracking down an electrical problem can be far more
/ D$ n$ ^+ C1 J" K2 \9 n: Q) `. t! Tdifficult, expensive and time-consuming than finding a# l5 @. Z6 P7 s9 Y' v
mechanical problem. Electrical problems can have more than one
& \0 u7 x1 V8 e2 @! c; s( Esource, and they can come from inside or outside the car.# T" n! v# t9 y: j, o+ i/ i
Mechanical problems often leave clues such as physical damage,0 X; D% {! j J/ D2 B; q) o2 }7 ]
where electronic troubles can be hidden in software or leave no
8 j& ~* {7 X. R/ H5 X& J# `trace at all., v2 K7 R- |' L( m3 d, c+ {' _
House investigators who reviewed Toyota's customer call& S$ Z8 B1 Y& J6 G4 O
database found that 70 percent of the complaints of sudden
$ b$ F) T5 X" `; |0 x( o0 macceleration were for vehicles that are not subject to the. L- ?9 J3 d( @' r
recalls over floor mats or sticky pedals., Y7 H: d1 ?' w4 U0 D# o j- d& f
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
7 d/ y/ K0 A+ \said Toyota "misled the American public by saying that they and
% [& Q" B! E8 g! ?' {6 sother independent sources had thoroughly analyzed the& K( Z( O) f" P! D6 K
electronics systems and eliminated electronics as a possible
' E) O" a6 `' S; H- O! ]% Ycause of sudden unintended acceleration when, in fact, the only( w& t/ O/ j7 ~" Y
such review was a flawed study conducted by a company retained
! c- A5 }: s, w4 l2 Z7 d) wby Toyota's lawyers." \* V9 L) i1 t. G9 u* s, \' V* G
Lentz apologized anew for the company's slow handling of
! J4 s, {7 ^" d/ `problems. "We have not lived up to the high standards our
& G9 X: J9 _' ^, l% qcustomers and the public have come to expect from Toyota," he: j" @' j. h3 { E) M; _( }0 l. A
said.; u/ [3 z; S1 P( b
"Put simply, it has taken us too long to come to grips with* N, o. M G1 c, j1 m: B
a rare but serious set of safety issues, despite all of our$ ]* Z; j( O3 A6 ?5 Y
good faith efforts," said Lentz, president and chief operating
6 ^/ u& B0 U1 L1 g( L) m8 rofficer of Toyota Motor Sales USA. Inc.
4 A/ G/ O8 u$ x& HSeparately, among hundreds of Toyota dealers lobbying6 Q' f+ u2 F4 {" ]0 Z
members of Congress Tuesday, there seemed to be widespread$ X$ r9 F; r3 {1 D+ _
rancor toward a federal government they view as picking on the* U. I9 G3 `' W8 l. ?7 r
automaker, at least in part because of the government's! R# P- r5 z t1 A' o: `' {% |
investment of billions of dollars in General Motors and
! o* S# S% o2 }" K7 y ~* D5 `5 ]Chrysler.
# ]. {% ], W+ f; b; U4 j0 n"That's hard for me as a citizen to understand why my tax$ n4 A! a Q# B' d$ l, F- J$ d( L
dollars are going in that direction," Paul Atkinson, a
7 S% J: ]1 B) C1 o) `9 DHouston-area Toyota dealer, said at a news conference that also
. \ H+ W# h& s: ~served as a pep rally for the visiting dealers. "To compete
$ b+ [9 ~( X: q- |" nwith the government as an individual entrepreneur is pretty9 n. A, Y ^% m* i! @% n
tough."
8 I- N. u/ q3 J---$ \" g9 k8 r8 [: S
Associated Press writers Alan Fram, Stephen Manning and Tom
/ S1 j, d/ G& s6 m& ORaum in Washington and Tom Krisher in Detroit contributed to
) g- L/ w+ e! i- m( `$ pthis story.
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w1 V1 M& H7 f, X( U. c6 r& `4 @-0- Feb/23/2010 21:04 GMT |
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