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丰田承认换踏板不一定能全部解决加速问题
$ {9 O# I0 I" \By LARRY MARGASAK and KEN THOMAS
& G: c" A1 C& m0 n+ LWashington (AP) -- The president of Toyota's U.S.3 j( S( x, K1 R0 l5 r
operations acknowledged to skeptical lawmakers on Tuesday that, B0 `! P7 v) }, {* G
the company's recalls of millions of its cars may "not totally") M( u3 m R* I$ I. x
solve the problem of sudden and dangerous acceleration.2 q$ D! f, Z' h! |* h3 ]- s- k$ j
"We are vigilant and we continue to look for potential
% f T O6 m0 g( K2 {; p( ~2 Wcauses," Toyota's James Lentz told a congressional panel.4 l! t& o9 c0 }) b5 ]1 ^& }8 A
However, he repeated his company's position that unexpected9 A/ M$ n2 n9 B" P
acceleration in some of the company's most popular cars and& \- I0 e- u2 J6 k" P6 b
trucks was caused by one of two problems -- misplaced floor* t4 Q. A6 \9 l0 M
mats and sticking accelerator pedals.: j- W; l }0 ~ O2 }# r
He insisted electronic systems connected to the gas pedal
8 J! J, ^$ x" x+ |! T# Dand fuel line did not contribute to the problem, drawing sharp
6 r6 i' O# o, R/ dcriticism from lawmakers who said such a possibility should be
6 ]; ^' Q* w: o; k2 }2 Y" n2 ~2 f' yfurther explored -- and from a tearful woman driver who could
; [( y. v+ V; Jnot stop her runaway Lexus.0 w. S1 u# u: ?) _
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 O. A* k1 m6 j" P1 qTenn., said at a congressional hearing. Then she added a second
o- p7 H' E8 Z" d3 k6 w6 C* L"shame on you" directed at federal highway safety regulators.! p$ m4 T/ I1 F% d
Texas Republican Rep. Joe Barton cautioned his colleagues
( m4 N+ j1 M. W+ pearly in the hearing against conducting a "witch hunt" and said5 N5 ~% S. `# _1 q' N5 Y' W2 h
"We don't want to just assume automatically that Toyota has
3 l* e& G+ p& ]done something wrong and has tried to cover it up." But midway
0 n9 n1 s) |* H9 b: ?6 A1 Ythrough Lentz's testimony, Barton said of Toyota's4 j, G7 ]( ?! N0 t+ f
investigation of the problems: "In my opinion, it's a sham."
4 H/ v U* M* P2 y) eLentz said the company had not completely ruled out an
4 U; k; V% N3 z+ p3 Delectronics malfunction and was still investigating causes of
* P9 V9 n5 R' Pthe sudden acceleration. Still, "We have not found a
& G$ ^9 e9 A( xmalfunction" in the electronics of any of the cars at issue, he
; C" B$ ?( N* Rsaid.
/ n' g: @! D/ g N; S' }As to Smith's harrowing story, "I'm embarrassed for what
' A/ S0 |. L) c1 s/ }happened," Lentz said. "I want her and her husband to feel safe
+ H, i% w. Z+ @/ Z# O8 ^about driving our products," Lentz said.( z4 V* K5 b5 D$ L5 R) Q
Three congressional panels are investigating Toyota's5 }" n" H/ T2 t r1 J' d! x! R% u5 Y. p
problems, which affect a huge number of Americans. Toyota has0 p- {. {, V* u8 j2 Y
recalled some 8.5 million vehicles worldwide -- more than 6
: j: A1 G* J/ I$ nmillion in the United States -- since last fall because of
: ?' Y) m. o" Q5 n4 tunintended acceleration problems in multiple models and braking
6 L! H$ M6 @. n+ gissues in the Prius hybrid. It is also investigating steering. ?, u/ l7 r& `1 ?7 m& c1 m
concerns in Corollas. People with Toyotas have complained of
7 M. F- F. {0 |their vehicles speeding out of control despite efforts to slow
& _+ |; V0 Z4 jdown, sometimes resulting in deadly crashes. The government has
6 y! J' x9 ^ h; ^' Sreceived complaints of 34 deaths linked to sudden acceleration
) j h' m0 n3 f( s! m4 h* f6 J9 uof Toyota vehicles since 2000.
: ~1 y! u- A3 O S9 B$ S9 NLentz, who choked up while discussing the death of his own2 J7 N" E: ?$ \; k$ i& c
brother more than 20 years ago in a car accident, said he( l; C1 w: m9 _4 z5 N4 b
understood the pain.
! K! c: _3 S$ I: \, x, Q"I know what those families go through," he said.
% B' ]9 B1 ?& C7 @' M b" I8 HLentz has said in the past that he was confident Toyota's9 m1 ^" v1 w/ M( F, n9 | c
fixes on the recalled vehicles would correct the problems.+ n! K! M5 T7 O8 z( A7 x/ y
But when pressed by Energy and Commerce Committee Chairman" D) C2 ^. b7 R. i
Henry Waxman, D-Calif., on whether the two recalls Toyota put" [9 O0 f" m5 q4 @
in place to deal with the issue would completely solve it,
% w) k! ^( S* V/ ~# {. @6 t) RLentz replied: "Not totally."5 F4 {7 S- F1 r5 f2 G
Still, he said chances of unintended accelerations were
8 \' |! m. e. @; T"very, very slim" once the recall was complete. Lentz also said
& r8 Z4 l5 u3 f, E5 @' AToyota was putting in new brakes that can override the gas3 c% T# d1 P: _* O
pedal on almost all of its new vehicles and a majority of its
2 }0 i5 `, J2 c% hvehicles already on the road./ s: @8 e8 x/ A/ j, C: x7 C
Meanwhile, Toyota president Akio Toyoda, who will testify
2 @" `* ?, O5 A3 Sbefore a separate panel on Wednesday, said he took "full
; |6 \$ M0 S# [! X. _responsibility" for the uncertainty felt by Toyota owners and
% G+ j4 f$ u! n" [$ r. B* p& zoffered his condolences to a San Diego, Calif., family who were
; ~, ^. A' v; `7 O3 h" ?killed in late August, reigniting interest in the problems.+ |! j0 y( X; T- N8 r
"I will do everything in my power to ensure that such a
+ C5 e, F2 B7 S P# ]tragedy never happens again," Toyoda said in prepared testimony" P! E# u6 t0 `4 L, u9 K
for Wednesday's hearing to the House Government Oversight) \3 A; Y) B) x; f
Committee. "My name is on every car. You have my personal1 R) X6 l8 d1 r; v
commitment that Toyota will work vigorously and unceasingly to
1 q9 p" Z* Y* E u0 j% srestore the trust of our customers."
+ l* P. \1 g. L/ c+ `* CLawmakers heard a brief, but riveting, deion from0 |& \; X4 O, I" f
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
# u H4 f W! d9 P& J, L8 izoomed to 100 miles per hour as she tried to get it to stop --( A5 _" E1 L2 @
shifting to neutral, trying to throw the car into reverse and& V+ s* ?0 ?0 |/ r" S3 f O
hitting the emergency brake. Finally, her car slowed enough
, s9 J/ t. v. tthat she was able to pull it off the road onto the median and
! B- u* x% b9 |# p# b5 Y2 @) [9 vturn off the engine.& B- S! w% o M2 W5 ~: s0 n
Fighting back tears, she described her nightmare ride of
% O" R c t2 E! HOctober 2006, calling it "a near death experience."2 p L! H- @; E" S
"After six miles, God intervened" and slowed the car, she
9 c( R n! C" A' |2 G8 Bsaid. She added that it took a long time for Toyota to respond
2 \! o- l, V5 Mto her complaints.2 _, @6 Y# Y" v/ C) w2 h I4 r
In an often contentious full day of testimony, lawmakers
6 t) r% m7 U# ]2 Rreturned again and again to the question of whether electronic
[- r- B- R. z; l, Zmalfunctions may have contributed to the speeding cars.
; K, p: f: b; e* c" E"We are confident that no problems exist with the electric3 i/ g: |7 Z& I1 y9 ^/ v
throttle control system in our vehicles," Lentz said. He cited9 O- p5 n, ~8 d' M
"fail-safe mechanisms" in the cars that were designed to shut w! [( L9 y. v
off or reduce engine power "in the event of a system failure."
9 |! n+ U: Y4 Y3 A `Transportation Secretary Ray LaHood told the panel in% ]5 p3 |. Y) O1 `3 ]- P
prepared testimony that possible electronics problems were* ] Q; G( J) r3 y% r. [7 ^
being looked into by his agency. He said the company's recalls% ^9 x* {( A$ e* ~
were important steps but "we don't maintain that they answer, P& b' ^9 j; ]- n- [6 ~ u" k2 M; ~
every question."
6 ]) i; r- S# l9 @Toyota hired a consulting firm to analyze whether
" B2 U! f5 ?( E0 f3 Z# ?electronic problems could cause unintended acceleration. The2 w0 U2 u( m2 t" q
firm, Exponent Inc., found no link between the two. But
$ \. y1 ]% u' W7 L- \) l8 ncommittee investigators said the testing studied only a small$ R) M6 e M- b, G \7 p. |; M
number of vehicles
& T7 ~% B" K5 I$ L- m3 I# kTracking down an electrical problem can be far more% Z: \ F# R: q, g
difficult, expensive and time-consuming than finding a
3 c- u& c9 a) d, e9 E8 j( Q3 Mmechanical problem. Electrical problems can have more than one, Q! ]2 R5 Q- b2 r- E) u
source, and they can come from inside or outside the car.
; i' ~ g; |: D4 pMechanical problems often leave clues such as physical damage,
9 P7 w& |! ?3 h5 z7 g6 ewhere electronic troubles can be hidden in software or leave no6 F- b. S9 W. p4 g, j* {0 j. n
trace at all.
" ?% ?% Y' G( p) q) AHouse investigators who reviewed Toyota's customer call" g; R; F$ ^& H
database found that 70 percent of the complaints of sudden2 V2 K2 r6 m/ G T; d! X8 N
acceleration were for vehicles that are not subject to the4 O0 R! N8 o M9 _1 X* y. d. A" T
recalls over floor mats or sticky pedals.5 ?' M2 D2 |- E& s( R' [& B7 [
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
+ P% ? I% `1 p; r6 }- usaid Toyota "misled the American public by saying that they and
5 h; W, N7 i0 a) c" _other independent sources had thoroughly analyzed the! t, R* e4 X& Q3 q' X% J1 M6 x# k, x
electronics systems and eliminated electronics as a possible
9 ]9 e1 a( S! O& ]. o% Y9 Tcause of sudden unintended acceleration when, in fact, the only
3 i+ C* _0 @7 j" K1 a- Tsuch review was a flawed study conducted by a company retained
8 o9 b- y( U0 f6 ]; h* Kby Toyota's lawyers."& u( r( i' z+ h
Lentz apologized anew for the company's slow handling of' K2 ~+ C* [) @0 Y
problems. "We have not lived up to the high standards our
! Q* L2 y+ ~2 tcustomers and the public have come to expect from Toyota," he
! H" ~5 H$ {9 K B2 q2 Ksaid.3 B% B2 z! a2 f) B3 d
"Put simply, it has taken us too long to come to grips with# `- N( |/ L0 [: k3 R
a rare but serious set of safety issues, despite all of our+ r2 Q6 m3 H% A$ f: Z& V
good faith efforts," said Lentz, president and chief operating6 @- _$ Z' E. Q0 ^/ W) j
officer of Toyota Motor Sales USA. Inc." o! k v+ F) B* g# i
Separately, among hundreds of Toyota dealers lobbying% R7 k! N& I1 X! `% y/ `3 l
members of Congress Tuesday, there seemed to be widespread
$ k% V- U6 M4 f6 w0 l* Q6 urancor toward a federal government they view as picking on the
- L, R- K3 p" b' qautomaker, at least in part because of the government's
1 x+ t% G% Z1 B' ]6 [- p. z* u4 Ninvestment of billions of dollars in General Motors and
, i% j# v( A- y# ]/ zChrysler.9 Z, c! V: M2 X; N& ?
"That's hard for me as a citizen to understand why my tax7 {6 }" P4 _, P8 ~
dollars are going in that direction," Paul Atkinson, a3 t3 K1 T0 o3 X( k
Houston-area Toyota dealer, said at a news conference that also
; v, ^4 P) f% P) O! D5 g0 qserved as a pep rally for the visiting dealers. "To compete$ E1 q5 e! E* j- D
with the government as an individual entrepreneur is pretty
; t* ~1 S3 ] [. r* ^tough."; P3 a% Y5 |9 _. y
---. c- Y$ a5 j+ C% t2 t+ N5 [ n6 A
Associated Press writers Alan Fram, Stephen Manning and Tom+ j0 g$ @7 A9 Q8 n# E
Raum in Washington and Tom Krisher in Detroit contributed to; L7 v" W3 K) z# ~
this story.
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