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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, t3 {" \1 {9 e. f# r$ `) k; V9 {By LARRY MARGASAK and KEN THOMAS6 d2 {: M2 r( d8 Y* W
Washington (AP) -- The president of Toyota's U.S./ f8 h1 o2 i$ s5 N& ~4 \
operations acknowledged to skeptical lawmakers on Tuesday that
$ ?; [$ a; T ythe company's recalls of millions of its cars may "not totally"
" @' ?. x7 I2 G7 P* msolve the problem of sudden and dangerous acceleration.
4 c% p7 z. x( K# G, Q V% o* x"We are vigilant and we continue to look for potential
9 u8 L+ c* d. x# T* hcauses," Toyota's James Lentz told a congressional panel.
/ m2 g* p1 q5 l2 I6 g% w* `, J7 [However, he repeated his company's position that unexpected
7 u9 w/ I8 G s9 {acceleration in some of the company's most popular cars and0 U( Y& i* \7 l2 [( J/ C$ S* l
trucks was caused by one of two problems -- misplaced floor0 w. v) P( m9 M: g$ ?. p* x }) P4 U
mats and sticking accelerator pedals.' I( I/ k' K! d6 |" v1 w# i" _+ E* {
He insisted electronic systems connected to the gas pedal
: c/ {! h% T; ]2 s: z/ \) d8 oand fuel line did not contribute to the problem, drawing sharp
% y( K' V- [! T# {' E1 X- d7 g' |criticism from lawmakers who said such a possibility should be
/ n0 C0 m/ [/ N: o2 c, nfurther explored -- and from a tearful woman driver who could! a; a9 n9 ?9 f% _& u4 e
not stop her runaway Lexus.: m" ^( B; V, B- d0 W% `! s4 D5 w) t
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
: E5 y2 Z; J2 ?% W6 h4 @4 ?, qTenn., said at a congressional hearing. Then she added a second
" Y2 V+ m4 | _' w( U& l& E" P"shame on you" directed at federal highway safety regulators.& y2 X3 I! a4 E D0 M
Texas Republican Rep. Joe Barton cautioned his colleagues" y% I" b% E# ?! O% K* W1 k
early in the hearing against conducting a "witch hunt" and said
* I, r& W( @0 }"We don't want to just assume automatically that Toyota has. h, q6 h3 @5 t7 B' u
done something wrong and has tried to cover it up." But midway$ w! Y3 p% }( M- W* Q, L
through Lentz's testimony, Barton said of Toyota's
e" K9 J. g0 ~investigation of the problems: "In my opinion, it's a sham.": t% C7 Y3 |4 ~; D3 b2 _% `: ?
Lentz said the company had not completely ruled out an0 B# y3 C! d5 b4 g' q0 V' R
electronics malfunction and was still investigating causes of, @% n; x- [0 O' b$ W0 b* S: u
the sudden acceleration. Still, "We have not found a
; y4 y6 a2 H9 q8 ~" ^- b7 E+ A' ymalfunction" in the electronics of any of the cars at issue, he
; X3 j9 K0 E( d/ esaid.
H S0 o4 _% z8 ]3 F: CAs to Smith's harrowing story, "I'm embarrassed for what
9 v: `8 H0 R C2 I# M ^2 mhappened," Lentz said. "I want her and her husband to feel safe# v3 n9 A% W" F6 O. D
about driving our products," Lentz said.. _: o6 f' q+ ?
Three congressional panels are investigating Toyota's
% J, V! P* p6 C P* D" P( x0 ~8 Pproblems, which affect a huge number of Americans. Toyota has
7 @, a2 S/ D+ q' G" v8 a2 Arecalled some 8.5 million vehicles worldwide -- more than 6) E4 L- h0 K, Y2 W* v% x5 P, I
million in the United States -- since last fall because of+ C4 o |3 u9 y2 N
unintended acceleration problems in multiple models and braking
" J" J7 l. ?( missues in the Prius hybrid. It is also investigating steering
% Q, Y! ]5 \) }concerns in Corollas. People with Toyotas have complained of
" S2 o! }: O- V5 j6 n, ?: vtheir vehicles speeding out of control despite efforts to slow4 p/ _6 x9 m# D( ^; P5 [, O* B
down, sometimes resulting in deadly crashes. The government has6 ^: Y) H8 _. W2 e* C) e& M) T
received complaints of 34 deaths linked to sudden acceleration' i5 y$ s9 d% I6 ~, M% T$ e0 _" R
of Toyota vehicles since 2000.% k% @% p, o7 T7 z# V( ?
Lentz, who choked up while discussing the death of his own# @8 U5 ^3 ^7 {, i7 b+ K
brother more than 20 years ago in a car accident, said he& a- B) e( n9 G* U8 M
understood the pain.( a8 F& e; d& Z+ C6 }9 [2 J* Z
"I know what those families go through," he said./ h9 G1 m3 n' E5 U
Lentz has said in the past that he was confident Toyota's, F5 e( v. ]4 t6 _ `1 T8 w
fixes on the recalled vehicles would correct the problems.
~0 }6 }& L5 O, K6 ?But when pressed by Energy and Commerce Committee Chairman7 W: _* S$ Y% S7 |" z/ X# ?5 B
Henry Waxman, D-Calif., on whether the two recalls Toyota put* u! U, p1 A3 |4 K# w
in place to deal with the issue would completely solve it,0 s; `$ o& k2 H1 Z% |
Lentz replied: "Not totally."
. N3 _/ o" _' ^! e4 L6 u) jStill, he said chances of unintended accelerations were! M6 j9 Z+ d* E1 G, [. f1 ^
"very, very slim" once the recall was complete. Lentz also said
& F4 q/ m8 F6 W3 DToyota was putting in new brakes that can override the gas
( E z# p, }. fpedal on almost all of its new vehicles and a majority of its0 ^' f$ g" V) [2 Y( u' a, w1 f
vehicles already on the road.7 j+ w9 `0 g- b, S
Meanwhile, Toyota president Akio Toyoda, who will testify8 z! S% ~; P7 `, j3 W
before a separate panel on Wednesday, said he took "full
, e& @; H# _8 l3 j# ~responsibility" for the uncertainty felt by Toyota owners and
7 B" \0 T8 G; @offered his condolences to a San Diego, Calif., family who were* |8 T7 Y& T6 F3 B2 d; Q0 ?" _0 w
killed in late August, reigniting interest in the problems.
! [' ^: W( H, m' A7 ? Q"I will do everything in my power to ensure that such a
M) _& W3 l" F1 g: ~ itragedy never happens again," Toyoda said in prepared testimony2 n* w/ u0 g# ]1 V
for Wednesday's hearing to the House Government Oversight$ ?& d4 M0 N# r
Committee. "My name is on every car. You have my personal2 u; t7 G2 ^+ i& Y
commitment that Toyota will work vigorously and unceasingly to( ~: @8 D# ]4 O& s) f
restore the trust of our customers."
9 _( q/ L/ B$ W4 ]; PLawmakers heard a brief, but riveting, deion from3 x! s( l/ {# a) ?: i4 L* `
Smith, the Tennessee woman whose Toyota-made Lexus suddenly0 C6 }4 g) v( h
zoomed to 100 miles per hour as she tried to get it to stop --/ v5 a; R; E0 ?& i2 E
shifting to neutral, trying to throw the car into reverse and$ y0 m% o5 U: I- u9 c6 k3 a2 z
hitting the emergency brake. Finally, her car slowed enough( k8 ^8 O1 `( ?' _) ^
that she was able to pull it off the road onto the median and, E% M2 J: X. F1 N2 R: x
turn off the engine.
* T- X5 d/ R l8 i' e0 zFighting back tears, she described her nightmare ride of
: J2 j' Q$ f R0 q& QOctober 2006, calling it "a near death experience." Z9 v0 c7 O7 P) i
"After six miles, God intervened" and slowed the car, she
4 o# w$ z( L! Xsaid. She added that it took a long time for Toyota to respond
2 ^$ A+ d( O. c9 \, P w/ u, qto her complaints.+ N; u7 x; _" K+ H* o6 m- V5 t
In an often contentious full day of testimony, lawmakers, v4 F" M7 Y7 v
returned again and again to the question of whether electronic3 r) Y) h# B0 t3 m. Z% ?
malfunctions may have contributed to the speeding cars.
" r9 n: [2 ^$ o. M \"We are confident that no problems exist with the electric& `+ C2 z& J z, N+ Z
throttle control system in our vehicles," Lentz said. He cited
8 L. b- ?5 @5 O0 F" S8 R7 A"fail-safe mechanisms" in the cars that were designed to shut$ \" t: a0 V, d6 I: [
off or reduce engine power "in the event of a system failure."5 f+ h9 e+ y6 Z
Transportation Secretary Ray LaHood told the panel in
2 C# ^- G" ]' K ]2 @2 Q# Dprepared testimony that possible electronics problems were
5 b5 O; ~1 z/ [# x; s. `being looked into by his agency. He said the company's recalls1 `. A: B# Z0 a
were important steps but "we don't maintain that they answer# S( w; {! j8 o8 j6 g0 `
every question."* s3 W0 H. Q5 q+ ]) l! c+ j
Toyota hired a consulting firm to analyze whether
1 @! f P( \/ P; x" ?electronic problems could cause unintended acceleration. The
, L& E* K7 Q% X+ jfirm, Exponent Inc., found no link between the two. But- k0 O3 L: w4 `, A9 G: D4 T
committee investigators said the testing studied only a small
; n9 w; _" X) E4 bnumber of vehicles
& e% X1 l6 Z, @8 a: s) JTracking down an electrical problem can be far more' ]* m. [# f0 s0 X4 M3 F/ i0 [
difficult, expensive and time-consuming than finding a
( R2 Y' U& o& `mechanical problem. Electrical problems can have more than one) k6 y4 g( o* E+ x- M B
source, and they can come from inside or outside the car.# L7 A _3 ` ~# m$ U5 W9 h: ?
Mechanical problems often leave clues such as physical damage,
: _4 d3 l) f. E2 H3 y; V3 Twhere electronic troubles can be hidden in software or leave no
1 K$ x/ z: f" ^( [; ptrace at all." ~; d! l- t- J- q/ W ]0 Y1 @+ s
House investigators who reviewed Toyota's customer call
8 ?' I+ m9 s0 p5 odatabase found that 70 percent of the complaints of sudden
6 [8 W, ^, M; O: o6 j. i" Sacceleration were for vehicles that are not subject to the) L- G4 f& Q/ g# I
recalls over floor mats or sticky pedals.
. v* v2 B' Z( G$ k7 Q( Y) J, oRep. Bart Stupak, D-Mich., chairman of the subcommittee,
; m7 d7 t6 `1 @* F- r5 f/ P& Bsaid Toyota "misled the American public by saying that they and/ p' M; |& z7 J( p5 F6 X1 B
other independent sources had thoroughly analyzed the
' i& {7 G7 `" M3 K2 @electronics systems and eliminated electronics as a possible
' ?8 Z# W8 Q1 b6 Xcause of sudden unintended acceleration when, in fact, the only p) K1 W$ @) z- T0 I- A4 c
such review was a flawed study conducted by a company retained
7 j% \$ A$ }9 n5 f6 s# a6 z2 eby Toyota's lawyers.") g1 A$ A8 m5 V- p) Q3 L e* ^
Lentz apologized anew for the company's slow handling of
# H* y# U' H9 T) v- p# Gproblems. "We have not lived up to the high standards our
I/ ^) z# N4 s/ h$ e2 O5 J( icustomers and the public have come to expect from Toyota," he
) Y q% ]( z6 [# S# Isaid.9 ]! Q( p$ F3 T) H$ R7 J/ G
"Put simply, it has taken us too long to come to grips with
9 w( @- m- [' x! v3 w' M- U' da rare but serious set of safety issues, despite all of our
6 G( L! f+ }! V1 p$ Q) f8 b2 Sgood faith efforts," said Lentz, president and chief operating
0 Z2 k- v. u9 i: w( @0 s* g9 b8 [3 Mofficer of Toyota Motor Sales USA. Inc.
% \+ b* G" V$ S1 h+ fSeparately, among hundreds of Toyota dealers lobbying
( A Z; F2 A) |2 x! y6 ^' J- mmembers of Congress Tuesday, there seemed to be widespread
" U& `. z6 _9 \& q/ c: O" |rancor toward a federal government they view as picking on the
! J5 }; {- [4 t. b# u: vautomaker, at least in part because of the government's) m' m3 a" I2 E* e+ J3 v: m
investment of billions of dollars in General Motors and
- p0 G$ w2 W7 K' D# k1 y5 oChrysler.6 c/ o- C; o% e( X4 \$ w, \/ _4 C
"That's hard for me as a citizen to understand why my tax
* `1 B$ m! u" a& e! bdollars are going in that direction," Paul Atkinson, a
9 l6 y% _7 E+ R, T/ T6 M4 vHouston-area Toyota dealer, said at a news conference that also- m4 f/ G3 D4 W1 k5 h
served as a pep rally for the visiting dealers. "To compete
2 S4 X% Z6 q% v. owith the government as an individual entrepreneur is pretty
/ {# [4 R$ ~! s/ ^% P8 w( u [tough."; F8 M5 H: d1 Q2 I
---
2 W/ N7 a# ?& P8 {1 ?Associated Press writers Alan Fram, Stephen Manning and Tom
! j( A" e) M* B& y; oRaum in Washington and Tom Krisher in Detroit contributed to
3 Y3 r0 t$ S$ T& I# `' s- F3 B' Bthis story.
5 a$ o' l$ I! {+ {/ M: P9 ~9 x9 [
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