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丰田承认换踏板不一定能全部解决加速问题' [$ m5 z1 ~* l6 N
By LARRY MARGASAK and KEN THOMAS
U, O/ s* l) x2 {, o) ~, ^Washington (AP) -- The president of Toyota's U.S., w: z4 J k- ^8 I- x. M
operations acknowledged to skeptical lawmakers on Tuesday that- Q$ V9 z. r0 S) i
the company's recalls of millions of its cars may "not totally"4 \! [2 i/ ?+ _: L, v
solve the problem of sudden and dangerous acceleration.
2 F" Y8 |9 p8 m7 W"We are vigilant and we continue to look for potential) @9 R1 v+ z. o% w; D
causes," Toyota's James Lentz told a congressional panel.; p- L- l# z+ m
However, he repeated his company's position that unexpected, T/ @0 m7 ]$ }' o7 {. j; O
acceleration in some of the company's most popular cars and! \! t( I, `2 _2 ?
trucks was caused by one of two problems -- misplaced floor. R5 b8 I6 d4 P! k1 I" {9 v
mats and sticking accelerator pedals.
3 \9 y4 G5 ~2 m8 a& wHe insisted electronic systems connected to the gas pedal
& p( ^1 w, O+ Uand fuel line did not contribute to the problem, drawing sharp
7 I8 r" r, S8 i0 {* f Dcriticism from lawmakers who said such a possibility should be
J& x1 ?$ a9 Q8 }% efurther explored -- and from a tearful woman driver who could
% H1 n& k- w, ?+ z" X& ?9 ]not stop her runaway Lexus.
, N* ?6 Z, Z' E @' ^1 R q"Shame on you, Toyota," Rhonda Smith, of Sevierville,% H8 ^7 a, g; Y
Tenn., said at a congressional hearing. Then she added a second
# y* Q5 K" {7 T% L& e"shame on you" directed at federal highway safety regulators.
2 S: H/ D5 w' A, ?6 A& XTexas Republican Rep. Joe Barton cautioned his colleagues
0 N/ _' Q# i7 J; @: W* Y; h- iearly in the hearing against conducting a "witch hunt" and said# r% P0 ~, E2 p/ E& I7 y
"We don't want to just assume automatically that Toyota has
3 n- u% B; `$ jdone something wrong and has tried to cover it up." But midway- S: {3 y3 Z$ {) ~3 e
through Lentz's testimony, Barton said of Toyota's b6 b8 u+ q4 C, {8 a$ ^
investigation of the problems: "In my opinion, it's a sham."8 S8 F1 e2 j2 z/ C' p) X3 ]
Lentz said the company had not completely ruled out an5 M* ^) D3 z/ a, t$ Z
electronics malfunction and was still investigating causes of
3 I0 P0 z* u& v, wthe sudden acceleration. Still, "We have not found a' T, Z; o% {+ D; q' y
malfunction" in the electronics of any of the cars at issue, he
2 A4 ]) x+ e. B) s) m$ a# gsaid.
( G# ^: m. M; f( C( I/ Z- \As to Smith's harrowing story, "I'm embarrassed for what& P9 q1 ~. B& q6 p; I
happened," Lentz said. "I want her and her husband to feel safe' k! x# p4 W4 w0 b1 } z
about driving our products," Lentz said.5 X6 V6 x4 ~3 R1 w: D
Three congressional panels are investigating Toyota's
* r' J" Z3 P) h4 m; ]9 R, {, }problems, which affect a huge number of Americans. Toyota has& K' G6 @6 M( F7 ^" P
recalled some 8.5 million vehicles worldwide -- more than 6/ S8 s& A7 o* X; T! |
million in the United States -- since last fall because of5 X/ K- \/ ?# Q& _+ Z
unintended acceleration problems in multiple models and braking4 u& u( J3 s5 E' Q" u
issues in the Prius hybrid. It is also investigating steering
( U* h" c( A) t# g' Z" r; p6 x7 u9 U3 econcerns in Corollas. People with Toyotas have complained of
$ e6 C. c; J) B9 H! `their vehicles speeding out of control despite efforts to slow
6 E7 H0 P9 W4 `down, sometimes resulting in deadly crashes. The government has
* F. V$ W* F6 Z" I2 n. r1 g6 Ureceived complaints of 34 deaths linked to sudden acceleration
/ Z9 H6 i" R, V5 t* I7 S* fof Toyota vehicles since 2000.
3 m7 r* k3 }! ^Lentz, who choked up while discussing the death of his own) \- N0 J( Y7 Y+ I: Z' }
brother more than 20 years ago in a car accident, said he
* z) D: @) e2 Iunderstood the pain.5 k- F% |: x* A' l% O' k: e
"I know what those families go through," he said.8 L7 e9 P. S. N
Lentz has said in the past that he was confident Toyota's
% S% O/ @& F0 `1 ?9 Xfixes on the recalled vehicles would correct the problems.* b9 i1 _# Y! @0 f
But when pressed by Energy and Commerce Committee Chairman
9 o. o, Z& C4 ^* e! |9 I+ cHenry Waxman, D-Calif., on whether the two recalls Toyota put
3 e' H: j* X. d H; _8 F0 W/ {in place to deal with the issue would completely solve it,0 `& c0 N, M3 w
Lentz replied: "Not totally."
- K7 |. W0 M/ [6 aStill, he said chances of unintended accelerations were& u" B b, n4 I% \0 o! Z' l
"very, very slim" once the recall was complete. Lentz also said
( J V! u# a) g+ B' C# h1 e$ o% MToyota was putting in new brakes that can override the gas
: |: H E* l, b; Y2 I7 X, s1 gpedal on almost all of its new vehicles and a majority of its) \0 ]: {+ Z6 r- C) T
vehicles already on the road.; V a- ^4 D: D9 i5 p6 s7 ~) k; ?
Meanwhile, Toyota president Akio Toyoda, who will testify5 v9 s( H, ~% c+ x! q
before a separate panel on Wednesday, said he took "full
K0 p& V$ E3 W! J& M z W: y! yresponsibility" for the uncertainty felt by Toyota owners and: [& m3 w6 t- h
offered his condolences to a San Diego, Calif., family who were: S7 v4 S* |8 N4 @
killed in late August, reigniting interest in the problems.
4 \ r) c+ y# J" Q1 Q2 _"I will do everything in my power to ensure that such a/ y- T" _& Q* ~7 q
tragedy never happens again," Toyoda said in prepared testimony
3 Y& B$ G( h# a" G; M+ [! d# nfor Wednesday's hearing to the House Government Oversight7 B0 S- z5 X8 X& Y3 [1 ~* a2 z
Committee. "My name is on every car. You have my personal
6 U! o$ n) _. `) gcommitment that Toyota will work vigorously and unceasingly to
3 F1 R+ z7 J! |6 Q, H krestore the trust of our customers."
. m* l, H5 m/ T. RLawmakers heard a brief, but riveting, deion from$ L" C- Z5 _: E: @! C& [0 E) x9 {, f( H
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
* S2 g* Q2 f+ Y% O1 Y2 ]zoomed to 100 miles per hour as she tried to get it to stop --. [1 W* g: f/ Y8 S
shifting to neutral, trying to throw the car into reverse and
* Z1 J5 n2 V- g+ y+ V9 Dhitting the emergency brake. Finally, her car slowed enough; E' x9 H+ z! h
that she was able to pull it off the road onto the median and* v# f. z/ w/ F& a2 F; j
turn off the engine.. q1 a3 }9 Q" T0 P( M9 ^4 ?" f
Fighting back tears, she described her nightmare ride of; J; }6 F- R' u) ^- |" D4 ]' W
October 2006, calling it "a near death experience."
0 s. V& g7 n8 T"After six miles, God intervened" and slowed the car, she
( _3 M4 K0 L/ e% J, B1 Z3 N; z7 L fsaid. She added that it took a long time for Toyota to respond
, J2 T( O8 E8 m# I7 x/ k( Y$ W! yto her complaints.2 Q( j5 b) L3 Y. W0 |7 {7 j
In an often contentious full day of testimony, lawmakers
0 a0 q- j; {: freturned again and again to the question of whether electronic. s' u& X$ r' _
malfunctions may have contributed to the speeding cars.) m/ l( J' j! Z2 ~
"We are confident that no problems exist with the electric
4 N! `' T' o1 U; ]- g/ `# @$ gthrottle control system in our vehicles," Lentz said. He cited
+ p! l9 V' K/ X Y5 d"fail-safe mechanisms" in the cars that were designed to shut
' l% q' R: c8 y& }off or reduce engine power "in the event of a system failure."2 t, U B8 M% `) V+ M4 L# q! [
Transportation Secretary Ray LaHood told the panel in
5 h$ @7 B4 e$ U- \. D# _* X2 @prepared testimony that possible electronics problems were5 p d7 _) ?/ H1 F
being looked into by his agency. He said the company's recalls
3 a9 Q; \* K& dwere important steps but "we don't maintain that they answer: ^1 o) P H, j% [- a5 h, [5 q
every question."7 n* N2 @- m) P2 e4 c+ n
Toyota hired a consulting firm to analyze whether+ U8 ?& O! N+ e$ k; Y4 Z
electronic problems could cause unintended acceleration. The
8 m7 t; d& p! r& V0 Yfirm, Exponent Inc., found no link between the two. But
! V$ ^$ L! }( }) S+ e, n+ Gcommittee investigators said the testing studied only a small1 J' x0 ^4 k: s0 `
number of vehicles5 `7 z# N. r/ ?3 y2 t& h8 c
Tracking down an electrical problem can be far more
( @$ m# F0 l I. _% zdifficult, expensive and time-consuming than finding a Q. C$ D5 M4 z4 Z& g% Q3 X) P
mechanical problem. Electrical problems can have more than one
~! t. A w; l' G5 Asource, and they can come from inside or outside the car.1 m4 }* f0 _8 ]4 l' `+ a ^
Mechanical problems often leave clues such as physical damage,
0 k" X: t+ ~* w% _$ h0 l" xwhere electronic troubles can be hidden in software or leave no; X1 | _8 W- `/ R! Y
trace at all.
) }0 V0 y4 _# g: o+ K' U/ e* _House investigators who reviewed Toyota's customer call0 z8 ]# r8 \, V- a# m; r0 y7 ?
database found that 70 percent of the complaints of sudden
8 q: Y* p" h+ s! ]9 d2 aacceleration were for vehicles that are not subject to the1 N; X8 N3 J2 X6 V" Z+ P7 J! L
recalls over floor mats or sticky pedals.# s. _# k* _& b& P+ V Q3 m
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
0 G3 O9 H6 b' D4 r9 w; y" h$ a) Vsaid Toyota "misled the American public by saying that they and b i6 b* Q) b- \9 _; G$ D! t6 l
other independent sources had thoroughly analyzed the
: j2 Q+ l+ l6 C, y9 V/ a, s% y" o$ Z* Relectronics systems and eliminated electronics as a possible
5 G! B6 e" j2 G# f; i+ S' Pcause of sudden unintended acceleration when, in fact, the only$ c2 D9 R9 J" R, |; _/ \7 g
such review was a flawed study conducted by a company retained% k% @5 U4 s9 D- m. w; v+ L4 k, K F; g
by Toyota's lawyers.": D7 h+ d- ], m, W8 Q5 X. H7 C D
Lentz apologized anew for the company's slow handling of% V6 z f: }3 K. c5 P
problems. "We have not lived up to the high standards our$ z, K* l8 \: d
customers and the public have come to expect from Toyota," he! u o, y# D1 t" h. {% Q
said.
5 P1 s- a) ^3 h* g: Y v1 i"Put simply, it has taken us too long to come to grips with
( @0 Z3 U, U6 u) I/ i5 Ea rare but serious set of safety issues, despite all of our
" P) O8 M2 |9 @( t# H7 E8 G6 R* [good faith efforts," said Lentz, president and chief operating
9 t* ?; @+ Q: p( I* V# j% [9 u9 Oofficer of Toyota Motor Sales USA. Inc.) a# z$ k) a8 O
Separately, among hundreds of Toyota dealers lobbying
/ Z8 a/ ?7 V8 [' j6 ^members of Congress Tuesday, there seemed to be widespread" d& o( B0 m! w1 H4 C% E
rancor toward a federal government they view as picking on the
7 A# N$ D5 b( s; ?$ ~4 j( tautomaker, at least in part because of the government's) p) r: u1 P( I
investment of billions of dollars in General Motors and
' }( e- S/ U) N9 }5 \1 F9 hChrysler.
" z2 p6 m+ S' V7 x: c& g W"That's hard for me as a citizen to understand why my tax
- D9 e' l* ?5 O. b& Tdollars are going in that direction," Paul Atkinson, a
7 B* V8 @, t+ A# xHouston-area Toyota dealer, said at a news conference that also1 b; D( m6 v3 y( Y4 e; G6 w
served as a pep rally for the visiting dealers. "To compete
5 v/ L$ e' `) e& ~! a3 c5 s6 `" mwith the government as an individual entrepreneur is pretty
: X. N( D" D& j9 Y$ Otough."7 s) W# a7 Z+ r# f) r8 k4 a( Y
---! r# Q$ Q9 j% _9 }& M- R+ b$ d
Associated Press writers Alan Fram, Stephen Manning and Tom
7 K' W8 S- o/ e; _0 RRaum in Washington and Tom Krisher in Detroit contributed to
% m3 S% r1 i, \, K* b' xthis story.
* B/ @' v4 j3 O; E! R$ x# k
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