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丰田承认换踏板不一定能全部解决加速问题$ h9 n/ @" U2 [( o( }
By LARRY MARGASAK and KEN THOMAS
* h; q$ A3 i0 q, D+ k- n, _' PWashington (AP) -- The president of Toyota's U.S.
. l% q! [+ U/ L& ?' _5 O# Loperations acknowledged to skeptical lawmakers on Tuesday that
( @& L8 n. P% A4 h! S. Athe company's recalls of millions of its cars may "not totally"
a! f* v t* a" z2 |1 ]solve the problem of sudden and dangerous acceleration.
. _2 N% A; u$ G/ v# p T: w& s5 b+ ]. f: h"We are vigilant and we continue to look for potential
$ q& Q- [& A6 i. @2 W* D4 o6 dcauses," Toyota's James Lentz told a congressional panel.
# ^5 o' }+ I$ S: t! A5 y$ fHowever, he repeated his company's position that unexpected) i1 s' ^# r+ P, q( s8 u9 n6 u# V
acceleration in some of the company's most popular cars and
# Q$ }- A! Q. O8 z9 P4 K9 o5 Ntrucks was caused by one of two problems -- misplaced floor
# A( g& _! z+ r3 a# omats and sticking accelerator pedals.: }+ q" G4 n0 G3 i
He insisted electronic systems connected to the gas pedal
2 F& ?& Z2 h1 N+ }and fuel line did not contribute to the problem, drawing sharp# T6 p- X# W9 i8 {) y# v9 s( y1 D' ]
criticism from lawmakers who said such a possibility should be, M; ?% N0 a7 l4 [- `9 h
further explored -- and from a tearful woman driver who could2 I6 ?* X9 q0 \: B7 M/ ?
not stop her runaway Lexus.
. e( N7 R/ E9 ~"Shame on you, Toyota," Rhonda Smith, of Sevierville,
7 C# X; }& }9 DTenn., said at a congressional hearing. Then she added a second
( L2 A2 c8 D0 ?' L2 K"shame on you" directed at federal highway safety regulators.
: w/ q: W$ b; Y! ]! {* @Texas Republican Rep. Joe Barton cautioned his colleagues
2 D. C' [! B' ~. P, w* f4 Q1 D( dearly in the hearing against conducting a "witch hunt" and said
$ M9 l: v# l& }"We don't want to just assume automatically that Toyota has7 b% t- r8 \/ O, ]/ h3 r" n
done something wrong and has tried to cover it up." But midway
6 t2 m8 G$ R" ethrough Lentz's testimony, Barton said of Toyota's
/ p& n1 M/ E8 P6 y; e2 M: rinvestigation of the problems: "In my opinion, it's a sham."
9 E- t$ Q" D7 e9 k. X: rLentz said the company had not completely ruled out an) H. ?: q* [# A( y) \) B
electronics malfunction and was still investigating causes of2 G* ^- r+ E" e% _$ d1 U
the sudden acceleration. Still, "We have not found a
- f# a d) w3 c- [; R8 kmalfunction" in the electronics of any of the cars at issue, he0 a. ]5 }0 N% o' }/ e
said.$ o( J! v! K" T
As to Smith's harrowing story, "I'm embarrassed for what* i7 J0 R$ |6 D- M& P
happened," Lentz said. "I want her and her husband to feel safe
) ~2 `$ T8 W$ C, ~( W* wabout driving our products," Lentz said.
# l+ A, J1 ^& ^7 w) X# KThree congressional panels are investigating Toyota's8 v7 c# R! a2 Z) G W
problems, which affect a huge number of Americans. Toyota has
* l, |) V/ q8 L$ [recalled some 8.5 million vehicles worldwide -- more than 6
2 i' }% K+ y) x5 i1 Y" cmillion in the United States -- since last fall because of7 o4 G0 U- R" B& ^: X- N7 U F2 n! s
unintended acceleration problems in multiple models and braking! i) c- X2 V; y+ Q1 F9 h2 L. [, R
issues in the Prius hybrid. It is also investigating steering9 c; a7 A8 A% d3 E1 y! r! {
concerns in Corollas. People with Toyotas have complained of0 R" F0 }; a" q0 i/ l9 ~1 Q" U
their vehicles speeding out of control despite efforts to slow- l: N# T/ o2 h$ Y9 ?: t; |
down, sometimes resulting in deadly crashes. The government has Z r1 [# l v; [6 w1 r7 @
received complaints of 34 deaths linked to sudden acceleration" x8 j# f- S5 h) Z" a) h2 k/ H7 N
of Toyota vehicles since 2000.; c, c' c1 e, @# Z6 A0 a/ c" S
Lentz, who choked up while discussing the death of his own6 x7 e; f) Q0 f6 K' Q: X
brother more than 20 years ago in a car accident, said he+ K, \) t3 Y4 t8 U
understood the pain. x, _; Y8 s" `" e- g/ ^: j
"I know what those families go through," he said.
- k9 w* H* m( U0 O+ ~$ r* wLentz has said in the past that he was confident Toyota's
' T( U9 g0 _5 z& c! H Afixes on the recalled vehicles would correct the problems.0 I. |, O# G, h# w, [! \' X, ]
But when pressed by Energy and Commerce Committee Chairman
9 P: t1 `5 V: p- ]& ^Henry Waxman, D-Calif., on whether the two recalls Toyota put
( e! |5 i7 W- s8 Y- [* F" u9 a5 @- Pin place to deal with the issue would completely solve it,! Y, J9 Q2 _0 S3 B" m+ c5 I
Lentz replied: "Not totally."
& C7 y( V& W8 }$ [Still, he said chances of unintended accelerations were
/ `9 Y# t' g& z- C"very, very slim" once the recall was complete. Lentz also said0 G; D$ Y: D. j6 w4 ^9 I
Toyota was putting in new brakes that can override the gas( G6 a0 I8 G$ ?2 G1 F& A# N
pedal on almost all of its new vehicles and a majority of its
% N+ M4 p1 K+ Lvehicles already on the road.5 a( B: M& U7 l4 B
Meanwhile, Toyota president Akio Toyoda, who will testify
; L+ {: O+ O, U( D" b: _" g: o G7 }before a separate panel on Wednesday, said he took "full
7 C; B: T" Y. V7 X% [responsibility" for the uncertainty felt by Toyota owners and
: ]+ f' v0 S6 A: D# Y3 c* `offered his condolences to a San Diego, Calif., family who were
; t6 s/ E- F& y$ N C: n+ Xkilled in late August, reigniting interest in the problems.
7 ^- C7 c4 x" _0 G3 x s# j"I will do everything in my power to ensure that such a4 R a+ y' ?' B& d$ ]
tragedy never happens again," Toyoda said in prepared testimony% L2 q* x! \4 x# c! y3 Z8 b( v. O! t
for Wednesday's hearing to the House Government Oversight" u' f2 \4 D# u5 t C, v) W) l6 Z
Committee. "My name is on every car. You have my personal
% _; r5 w0 Z) T+ G" D ?* R; R0 Ccommitment that Toyota will work vigorously and unceasingly to. }0 _, ^$ H2 k6 F' Q7 Z
restore the trust of our customers."& L) g9 k& S4 j& v% U
Lawmakers heard a brief, but riveting, deion from
- p6 N: E: V+ m2 t% DSmith, the Tennessee woman whose Toyota-made Lexus suddenly9 m5 A/ }% g. X3 D* l; [
zoomed to 100 miles per hour as she tried to get it to stop --! g9 z' Y" w8 n; o# }% _* {. r/ g
shifting to neutral, trying to throw the car into reverse and
% X+ j: p! s* j! u3 ^/ N- h: U' Lhitting the emergency brake. Finally, her car slowed enough
9 |2 D5 A: g$ ~* N, othat she was able to pull it off the road onto the median and5 B' s6 @1 M- g0 i
turn off the engine.
4 Y5 }: P V- h2 p1 y' {# E$ Q$ l iFighting back tears, she described her nightmare ride of" d6 G0 c% Q T- w+ h
October 2006, calling it "a near death experience."
5 N0 b* _; t/ a) C"After six miles, God intervened" and slowed the car, she
9 v: X9 D8 Q5 L: Asaid. She added that it took a long time for Toyota to respond
5 Y" R, ]* f" a, n: rto her complaints.
0 |# d" I! i& V) |! nIn an often contentious full day of testimony, lawmakers* l: _. A* w N0 |
returned again and again to the question of whether electronic- N$ K% B8 \ k
malfunctions may have contributed to the speeding cars.
) g: M/ W! B( r+ ~4 H"We are confident that no problems exist with the electric
. l* f/ t3 [; Vthrottle control system in our vehicles," Lentz said. He cited
3 z b: M/ q& b) B& | F"fail-safe mechanisms" in the cars that were designed to shut
/ n3 c/ O5 @( {1 d8 F! Coff or reduce engine power "in the event of a system failure."
3 M7 g: o6 H, J4 c; PTransportation Secretary Ray LaHood told the panel in0 D' a! x* X+ ^+ ^: |& C5 M
prepared testimony that possible electronics problems were/ r+ Q, c m7 i" U- i
being looked into by his agency. He said the company's recalls! l6 n" A4 O2 `: C: \' O
were important steps but "we don't maintain that they answer/ c3 W" J1 U# ?& U7 T. p
every question."
, d3 y: a# g& X* q. c- }* N% `; | Y! gToyota hired a consulting firm to analyze whether
' X9 z! F% z+ o" a! M1 Nelectronic problems could cause unintended acceleration. The, f* q7 C: r! F9 b# y' D/ N# K2 W
firm, Exponent Inc., found no link between the two. But
' Z" O; k( N, V" wcommittee investigators said the testing studied only a small
& y2 m+ v' `& {6 b, Znumber of vehicles
4 k( t- A/ C+ v" O0 Z% P4 PTracking down an electrical problem can be far more3 E8 q7 o7 i0 {( X# f! U' D
difficult, expensive and time-consuming than finding a
4 S" o& E+ {( D+ Bmechanical problem. Electrical problems can have more than one
6 a6 @5 a' V! O! _, Psource, and they can come from inside or outside the car.
2 L# |4 I5 S5 y. F# [Mechanical problems often leave clues such as physical damage,
' W" c# F% \+ }6 ^5 z! E1 zwhere electronic troubles can be hidden in software or leave no: ^/ Y j f7 n: b" g; Z
trace at all.
- y) `& k% A4 a; I5 E% S; e% xHouse investigators who reviewed Toyota's customer call
$ a: v8 T: j: Kdatabase found that 70 percent of the complaints of sudden' g q# B- h. Q# F
acceleration were for vehicles that are not subject to the( e: F6 g+ X! |1 F# ^2 K
recalls over floor mats or sticky pedals.
7 q2 @6 r% Q( O! c; p. ERep. Bart Stupak, D-Mich., chairman of the subcommittee,, N# Y& R: z3 U) Q6 o* c6 r
said Toyota "misled the American public by saying that they and
% }5 G. M- c6 ?0 l! e( cother independent sources had thoroughly analyzed the+ S) j6 E4 H" Y" @5 z& @+ Z
electronics systems and eliminated electronics as a possible% }# R8 v- E' {; F8 f
cause of sudden unintended acceleration when, in fact, the only! e& Z) G% n. r R" c, L
such review was a flawed study conducted by a company retained
0 v" m0 W# s' W Gby Toyota's lawyers.") }( V: z. P m
Lentz apologized anew for the company's slow handling of' N: y+ W" O$ K5 [7 n
problems. "We have not lived up to the high standards our& c( D5 A% R% c6 e
customers and the public have come to expect from Toyota," he& K6 l, R+ J! R2 k' S
said.
$ j: }3 F* k H3 h/ `. E6 V) l& G5 }"Put simply, it has taken us too long to come to grips with
$ c# ~) Y- y7 W( Z' }a rare but serious set of safety issues, despite all of our
! u; O! U: u, i; M; agood faith efforts," said Lentz, president and chief operating. {. a8 w! ]* s. e" C: m- `
officer of Toyota Motor Sales USA. Inc.
- d# @1 u1 R% iSeparately, among hundreds of Toyota dealers lobbying) ~9 _+ B8 L# ~, @: E% |0 T
members of Congress Tuesday, there seemed to be widespread) L: ]2 X' H6 F& s
rancor toward a federal government they view as picking on the8 b& o' n: p: o# i
automaker, at least in part because of the government's5 K3 a! s9 {3 Z
investment of billions of dollars in General Motors and R3 a& R7 g& M
Chrysler.5 e1 f7 d; S. T4 X J) D$ e
"That's hard for me as a citizen to understand why my tax9 y( z7 k* E3 z
dollars are going in that direction," Paul Atkinson, a c I, F8 m( W- b
Houston-area Toyota dealer, said at a news conference that also
* ~( h- U) x3 B$ _served as a pep rally for the visiting dealers. "To compete
7 ?; p5 y1 O. k6 Owith the government as an individual entrepreneur is pretty: f) r! P, X4 q! Y# t: F l# i
tough."
w& O. j+ ~5 R6 k2 v7 U- K* p/ x---1 _; {) d# k7 y: I
Associated Press writers Alan Fram, Stephen Manning and Tom
8 a! M' F0 M5 n% J- m7 n6 tRaum in Washington and Tom Krisher in Detroit contributed to8 o4 {# o0 [& d" M+ a
this story.
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+ {0 E+ e# M& {6 d; U8 b-0- Feb/23/2010 21:04 GMT |
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