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丰田承认换踏板不一定能全部解决加速问题+ k& Y4 d, f# C0 g a
By LARRY MARGASAK and KEN THOMAS- n; o [* _* _( O0 E
Washington (AP) -- The president of Toyota's U.S.
C- L' M( K! V5 I7 q0 \; x7 Loperations acknowledged to skeptical lawmakers on Tuesday that
/ w! [5 K8 @+ T' l7 @. a" \the company's recalls of millions of its cars may "not totally"+ j' g }$ \" X
solve the problem of sudden and dangerous acceleration.
7 H. C8 l( m$ b) U: l8 Y7 \"We are vigilant and we continue to look for potential
9 V X( Z9 J" P% ^8 D, w6 zcauses," Toyota's James Lentz told a congressional panel.4 o3 k4 N" m& d8 t
However, he repeated his company's position that unexpected8 y E$ V$ a0 W3 W9 [% h1 J
acceleration in some of the company's most popular cars and: q* ~6 p. A% [! d. `$ O
trucks was caused by one of two problems -- misplaced floor
7 H2 W0 S4 y4 J; D4 `- Cmats and sticking accelerator pedals.5 l: ~- z& j. H; c2 z
He insisted electronic systems connected to the gas pedal a, E- a# A D; i/ P0 {
and fuel line did not contribute to the problem, drawing sharp+ J! w- L! z1 \* W* v
criticism from lawmakers who said such a possibility should be
8 n4 O1 P; [$ a- vfurther explored -- and from a tearful woman driver who could
" v" E6 x" X2 B- [( G! T: nnot stop her runaway Lexus.: D$ O/ ^# L+ R4 {& D, \$ G
"Shame on you, Toyota," Rhonda Smith, of Sevierville,& `# {# ]( [* ?* U9 w& \1 |
Tenn., said at a congressional hearing. Then she added a second) S& b0 g3 N3 D- f
"shame on you" directed at federal highway safety regulators.
0 _) S1 }; S' P5 pTexas Republican Rep. Joe Barton cautioned his colleagues+ c4 }9 e0 n c( [
early in the hearing against conducting a "witch hunt" and said; o; N! y O# p2 S0 G5 _3 b* |
"We don't want to just assume automatically that Toyota has
/ E8 j# p( Q, P3 z% Wdone something wrong and has tried to cover it up." But midway
1 A G D& ]* N( ]6 @" e$ T* X; nthrough Lentz's testimony, Barton said of Toyota's7 i- j( P" v+ a# w( h- z1 e
investigation of the problems: "In my opinion, it's a sham."
; ^3 J$ Z+ q, k( G( ?' w( L; ^Lentz said the company had not completely ruled out an
- L' F9 ^! [& `; ~- v( oelectronics malfunction and was still investigating causes of5 h" ^9 J/ I/ W
the sudden acceleration. Still, "We have not found a% M3 T7 j+ P9 b
malfunction" in the electronics of any of the cars at issue, he
7 p8 O4 Q9 Y' ?said.) k% p0 z& ]- r+ x' h
As to Smith's harrowing story, "I'm embarrassed for what2 E' Z( G1 m! V- M* v. M+ X
happened," Lentz said. "I want her and her husband to feel safe
# V! y2 t9 p1 o9 uabout driving our products," Lentz said.
7 N2 }! ^$ {/ }3 L7 ~Three congressional panels are investigating Toyota's' l) _: N* l% P/ F' S" ~
problems, which affect a huge number of Americans. Toyota has# q6 K/ |$ l" R' l7 {1 O+ S
recalled some 8.5 million vehicles worldwide -- more than 6
. ?, H8 A9 X) E; \+ k4 G7 p6 omillion in the United States -- since last fall because of
) M& |6 c% K P( Tunintended acceleration problems in multiple models and braking
! ?; O5 F6 \ M6 rissues in the Prius hybrid. It is also investigating steering
, H& \2 D% T: D) ^5 X& D, r' nconcerns in Corollas. People with Toyotas have complained of
: O# Q: [- z& q9 mtheir vehicles speeding out of control despite efforts to slow
2 \: D( x! B( H+ v4 t% `down, sometimes resulting in deadly crashes. The government has
" U- Q! o3 @; Ereceived complaints of 34 deaths linked to sudden acceleration
6 u: [! q* h# M6 w& Y$ wof Toyota vehicles since 2000.& G5 [/ z. g! G
Lentz, who choked up while discussing the death of his own
9 M% b9 o* z' N2 J3 V5 V* _' y6 Pbrother more than 20 years ago in a car accident, said he
3 z5 }& S/ [8 ~/ c2 z) m9 q7 yunderstood the pain.5 U( A- e! l2 [/ i3 E5 L
"I know what those families go through," he said.$ V2 }7 E T* g! X
Lentz has said in the past that he was confident Toyota's
3 C- `. J3 L% ]) Yfixes on the recalled vehicles would correct the problems.5 s6 o v, _% k/ V& {
But when pressed by Energy and Commerce Committee Chairman+ R/ p( s: Q5 |# w5 a
Henry Waxman, D-Calif., on whether the two recalls Toyota put# v$ H6 F3 K: j, Z; t5 f
in place to deal with the issue would completely solve it,
0 M9 _: X h; T h1 l$ d2 ULentz replied: "Not totally."- T9 A2 ]) K( q! e0 l u
Still, he said chances of unintended accelerations were
% Q# h2 v" o3 k$ n; I"very, very slim" once the recall was complete. Lentz also said
! C }$ l5 O; ^9 O5 V" u8 CToyota was putting in new brakes that can override the gas
: K# k7 C: Z: M- m( @, t% upedal on almost all of its new vehicles and a majority of its% n" w7 \3 V! `8 Q
vehicles already on the road.
& R4 }$ U, L# A4 U9 ~7 |/ mMeanwhile, Toyota president Akio Toyoda, who will testify: @0 V5 c j1 k
before a separate panel on Wednesday, said he took "full8 n& C9 S7 D: t* X
responsibility" for the uncertainty felt by Toyota owners and
( Z/ X" ^$ t- i/ ~/ D9 Hoffered his condolences to a San Diego, Calif., family who were
! I2 Y: J% `% r7 R4 u5 T" v# _killed in late August, reigniting interest in the problems.+ x _5 A$ c7 t9 |9 x
"I will do everything in my power to ensure that such a* H2 x& F$ i( `+ a C
tragedy never happens again," Toyoda said in prepared testimony) L) X0 M$ V- l3 u
for Wednesday's hearing to the House Government Oversight, K8 k- {; _/ L! P9 q4 T
Committee. "My name is on every car. You have my personal
- T, E( `$ B1 ? m' ?$ Tcommitment that Toyota will work vigorously and unceasingly to
. _- V$ q/ l' A6 S5 prestore the trust of our customers."
0 ?) m* E5 j( X$ v9 t, eLawmakers heard a brief, but riveting, deion from' A! g; J, R: K( `$ o9 e8 M* N
Smith, the Tennessee woman whose Toyota-made Lexus suddenly8 ^# P3 W/ _7 h {4 A7 v% _ v
zoomed to 100 miles per hour as she tried to get it to stop --, A1 O' \2 Y) n7 W, k' F
shifting to neutral, trying to throw the car into reverse and
$ w) A1 ~" A0 u8 t+ ohitting the emergency brake. Finally, her car slowed enough9 U- u/ H V0 V9 d, ^7 L8 e
that she was able to pull it off the road onto the median and
4 Y* c9 n; Y; b2 d8 f$ Pturn off the engine.! h; }: n( o- t7 N
Fighting back tears, she described her nightmare ride of
5 Q+ R3 H# z0 x$ x: \5 ]October 2006, calling it "a near death experience."9 _- f6 L' {5 [. b5 }% E
"After six miles, God intervened" and slowed the car, she
, ^* O( ~. g+ G" l. l* ^8 M7 vsaid. She added that it took a long time for Toyota to respond) w# F8 d. a- ~, T1 q0 ~5 A
to her complaints.
: `9 R+ m/ I9 N3 iIn an often contentious full day of testimony, lawmakers/ e7 v: j! G5 v; ]' d1 w
returned again and again to the question of whether electronic
% }; x Z" j3 Nmalfunctions may have contributed to the speeding cars.- n8 Q- A* ^3 _% \' T1 N0 G
"We are confident that no problems exist with the electric0 {+ P' s, e3 i3 N. r3 V
throttle control system in our vehicles," Lentz said. He cited( g1 B1 K) @ x, |; s; h
"fail-safe mechanisms" in the cars that were designed to shut+ @4 ]$ ?! [4 m. t% C% g
off or reduce engine power "in the event of a system failure."
: X; G; T+ t2 Z" N h& S* p2 ]; RTransportation Secretary Ray LaHood told the panel in
0 r q& m. K' A5 \5 f1 yprepared testimony that possible electronics problems were
% O+ V" R- q6 D3 Abeing looked into by his agency. He said the company's recalls
" r5 L5 C& S* {- y& \% `5 Mwere important steps but "we don't maintain that they answer
" ?7 e( }7 Z8 }# H8 d. {every question."! b5 F) K$ }/ }; P7 g" K6 Z
Toyota hired a consulting firm to analyze whether* x- S ?- M. b8 [' D
electronic problems could cause unintended acceleration. The% w+ _4 t( I" y) o1 K9 o" `% B1 S
firm, Exponent Inc., found no link between the two. But
9 M$ k* O& { Hcommittee investigators said the testing studied only a small2 J& Q! s7 j0 v/ K a ^
number of vehicles
+ |7 i4 t" d" J; T3 _Tracking down an electrical problem can be far more
( S- h/ `. |( c( I* d* `difficult, expensive and time-consuming than finding a$ h6 P$ I* g% u4 F3 j; q4 P& R0 S
mechanical problem. Electrical problems can have more than one1 a- q6 Y2 V% ]3 H9 H. ]! I" b8 O
source, and they can come from inside or outside the car.0 \/ F& C! K5 d' D( H" a
Mechanical problems often leave clues such as physical damage,+ V/ n) t& x5 a5 |& d/ w2 i
where electronic troubles can be hidden in software or leave no
( H# `. Q2 o+ q, z$ E0 Wtrace at all.
! t* v" t j# C1 r) RHouse investigators who reviewed Toyota's customer call
s; _5 }# K ~2 \* a+ A ^database found that 70 percent of the complaints of sudden3 ~! R9 Z- b' v
acceleration were for vehicles that are not subject to the. b" f3 @$ V7 h% B: S, L' l
recalls over floor mats or sticky pedals.
7 i6 m, }- m" G& oRep. Bart Stupak, D-Mich., chairman of the subcommittee,/ ~! F7 m0 V6 a$ D+ b C
said Toyota "misled the American public by saying that they and
3 j- _. _. H" ^1 I# l" Pother independent sources had thoroughly analyzed the0 m+ f0 h- |5 ?8 s# | w
electronics systems and eliminated electronics as a possible/ K. j6 F( ?6 f0 O) Z1 E
cause of sudden unintended acceleration when, in fact, the only
' R2 l h, U ]$ W& wsuch review was a flawed study conducted by a company retained' C0 h f' C/ \/ a2 \7 X. L2 Z3 g: T
by Toyota's lawyers."
+ @1 F' M& R3 B8 JLentz apologized anew for the company's slow handling of
, b) N3 H" }5 I+ a! n5 Mproblems. "We have not lived up to the high standards our
9 @4 C/ A, I, Dcustomers and the public have come to expect from Toyota," he
* \+ K8 _; j4 I, m/ ?said.0 o+ K) D! n j2 X; @
"Put simply, it has taken us too long to come to grips with3 d, f I; c3 n1 O3 ?
a rare but serious set of safety issues, despite all of our
3 m# n/ M: h2 Egood faith efforts," said Lentz, president and chief operating
( ?8 Y6 T1 M: c; u4 s0 @officer of Toyota Motor Sales USA. Inc." [+ f9 M2 T% |7 b4 E
Separately, among hundreds of Toyota dealers lobbying
* m: q* k9 a. _; w/ smembers of Congress Tuesday, there seemed to be widespread- o$ {# \& l3 q
rancor toward a federal government they view as picking on the+ A- ~5 l4 Y, T/ X. r" Y, Z$ `4 H$ L
automaker, at least in part because of the government's
Y: J: N1 g1 a Q+ Hinvestment of billions of dollars in General Motors and
: P& L: @4 T1 ]. c: \6 R% w5 q4 yChrysler.! D. ^* j0 x! \& a
"That's hard for me as a citizen to understand why my tax
+ t7 f+ c2 V }, x edollars are going in that direction," Paul Atkinson, a$ S" U: L. |+ G* `1 Z" X" e9 [8 w1 [
Houston-area Toyota dealer, said at a news conference that also
$ f" |) y% I- r+ z; H% S; Bserved as a pep rally for the visiting dealers. "To compete
7 j% L" `7 s, W$ q) s' ^. ewith the government as an individual entrepreneur is pretty
z+ [! m9 i- m) b! ttough."
! h' D' X6 m6 c% k* a, W( c# s& Z# ^* M---& k5 L3 E3 \& m2 Z6 }8 c
Associated Press writers Alan Fram, Stephen Manning and Tom3 E1 T0 o: } d. ]* [: ^) @
Raum in Washington and Tom Krisher in Detroit contributed to5 C8 O+ ^; @- H' E9 A/ q* C7 d
this story.! w& F7 |1 ~- A0 ?
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