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丰田承认换踏板不一定能全部解决加速问题
: q( w- o8 E6 K- U1 Y3 {By LARRY MARGASAK and KEN THOMAS @' f0 b# p! S- T
Washington (AP) -- The president of Toyota's U.S.2 m+ B/ h* L, T# I- ~2 \ Q9 g, l
operations acknowledged to skeptical lawmakers on Tuesday that% k, @. @- f0 R$ q$ m
the company's recalls of millions of its cars may "not totally"( s% c+ \6 _% a6 z
solve the problem of sudden and dangerous acceleration." `( D4 V L' ?
"We are vigilant and we continue to look for potential
3 I& G! {2 G, l+ A5 mcauses," Toyota's James Lentz told a congressional panel.
1 J; j f: \4 R% P+ jHowever, he repeated his company's position that unexpected
! d) x# \! k3 N: c7 T7 }acceleration in some of the company's most popular cars and
8 p5 |4 ]4 Y9 [1 \- L+ Wtrucks was caused by one of two problems -- misplaced floor
+ ^& C5 w6 G0 P. B( Tmats and sticking accelerator pedals.
; U7 ]) {0 Z6 ]% b* M; \! _He insisted electronic systems connected to the gas pedal
, c2 A$ ]' \! @& Y9 E' v6 fand fuel line did not contribute to the problem, drawing sharp
$ O2 E/ |2 P; `7 w8 G& M# f) b% Z* b7 Zcriticism from lawmakers who said such a possibility should be, t% ]6 P. @( @9 y
further explored -- and from a tearful woman driver who could2 G% c4 r; y) ?2 i/ ?
not stop her runaway Lexus.
- V( x5 y8 l6 j& d$ X% e8 I"Shame on you, Toyota," Rhonda Smith, of Sevierville,- j6 m* F9 J5 E7 E0 `
Tenn., said at a congressional hearing. Then she added a second
( v' E" h' {" q7 | H"shame on you" directed at federal highway safety regulators.
" {) m3 F8 A* `. ~8 tTexas Republican Rep. Joe Barton cautioned his colleagues5 Y0 z6 w9 |0 ?$ G
early in the hearing against conducting a "witch hunt" and said! z) |; [% m$ [1 I7 R
"We don't want to just assume automatically that Toyota has4 p- z: y0 ?% @- ^- o9 |0 L
done something wrong and has tried to cover it up." But midway1 V3 ^( S* X' x
through Lentz's testimony, Barton said of Toyota's, s6 ]4 I3 }* R3 r+ y1 \
investigation of the problems: "In my opinion, it's a sham."# O b3 m1 ?7 [" I# r1 @+ l% F
Lentz said the company had not completely ruled out an1 J4 c2 m6 B' L! e Y4 ?
electronics malfunction and was still investigating causes of1 h/ Y/ `: I2 V0 {8 J: [
the sudden acceleration. Still, "We have not found a% a/ R# K0 g0 [
malfunction" in the electronics of any of the cars at issue, he: @1 A8 F+ g" r5 P: k$ Q% V8 S
said.
' g) P o) \6 ]As to Smith's harrowing story, "I'm embarrassed for what6 w$ L& t, Z4 h8 T2 E& h& X
happened," Lentz said. "I want her and her husband to feel safe
1 P/ Y; N* ?" C; ]/ w. vabout driving our products," Lentz said.. Y1 [+ r. N* L: R8 g+ ^
Three congressional panels are investigating Toyota's
: n' h6 l) ^, Z0 D9 p: hproblems, which affect a huge number of Americans. Toyota has4 g0 S$ y1 R; {2 b7 B
recalled some 8.5 million vehicles worldwide -- more than 6
- V& F, l" G5 F7 W j/ M7 Wmillion in the United States -- since last fall because of
7 i# H+ s# Q4 q8 {" aunintended acceleration problems in multiple models and braking
2 O+ F, g/ W D$ Z+ u* [/ Tissues in the Prius hybrid. It is also investigating steering
0 c( [7 y' c( ^% {- }# xconcerns in Corollas. People with Toyotas have complained of: \4 y, Z5 S) Z; |
their vehicles speeding out of control despite efforts to slow
' t6 |, G. ~0 N7 y/ odown, sometimes resulting in deadly crashes. The government has: Z, I1 i& T* F; ?3 U
received complaints of 34 deaths linked to sudden acceleration% F/ O+ A7 j# L, @
of Toyota vehicles since 2000.
+ ]' w- c! X& A |$ K4 uLentz, who choked up while discussing the death of his own# k* V& K6 p2 {" @$ Q+ q
brother more than 20 years ago in a car accident, said he9 `! ]; }0 K# u+ M
understood the pain.
8 M8 M: J0 ?+ m"I know what those families go through," he said.: @, O' J9 t0 y$ y4 n
Lentz has said in the past that he was confident Toyota's
8 k. _9 i2 }% ]$ j# @" dfixes on the recalled vehicles would correct the problems.. V1 m" J0 ~, H% n/ t
But when pressed by Energy and Commerce Committee Chairman- g# q0 m% |9 s; ?0 `- B; \
Henry Waxman, D-Calif., on whether the two recalls Toyota put# y% y1 x, h( F8 L: K
in place to deal with the issue would completely solve it,1 o7 V. H4 R% s
Lentz replied: "Not totally.". r4 {& B2 I" L; d
Still, he said chances of unintended accelerations were! W" K1 X! w& L: [: _7 P# B( |. i6 i! `
"very, very slim" once the recall was complete. Lentz also said( I$ ^. Y4 R. ~* ^" k
Toyota was putting in new brakes that can override the gas7 E: ^4 V2 |+ ]" ^
pedal on almost all of its new vehicles and a majority of its* o5 E4 ]- z0 L
vehicles already on the road.0 g, G6 L r8 }$ r
Meanwhile, Toyota president Akio Toyoda, who will testify+ U; I; ^$ i' O( u! i
before a separate panel on Wednesday, said he took "full! s1 f) w6 @" @9 u4 \5 a. b9 }+ k! w
responsibility" for the uncertainty felt by Toyota owners and
& ?1 b; M( @" d' [; l4 W6 Poffered his condolences to a San Diego, Calif., family who were5 Z% d; E( b, v* a4 N) l
killed in late August, reigniting interest in the problems.
# w6 [, E% c9 _2 A3 r/ @4 t"I will do everything in my power to ensure that such a2 A# B2 X4 }/ y& f: G: ^4 L& o& Y
tragedy never happens again," Toyoda said in prepared testimony
- {( a' g7 }( ~, _# wfor Wednesday's hearing to the House Government Oversight; ?# k7 a$ t( J. C: k" o1 {5 q3 e& U, v
Committee. "My name is on every car. You have my personal# S) j- `: z+ b8 X- o
commitment that Toyota will work vigorously and unceasingly to
+ e; _& t/ }; H9 G# q8 brestore the trust of our customers."4 P% H5 M' w" H; r
Lawmakers heard a brief, but riveting, deion from
' O9 z, D: G$ k$ }Smith, the Tennessee woman whose Toyota-made Lexus suddenly* |, ~7 D+ p, ]8 B$ |0 p$ F
zoomed to 100 miles per hour as she tried to get it to stop --
% f! U# l$ C+ ^6 l {2 V+ Eshifting to neutral, trying to throw the car into reverse and
( I$ i) Q; g8 ghitting the emergency brake. Finally, her car slowed enough' u* A; y* D, v, {6 g
that she was able to pull it off the road onto the median and
# w$ N M. v; z, x# ^/ Cturn off the engine.
9 d% `8 O# `- B" f$ S1 W9 H9 iFighting back tears, she described her nightmare ride of6 _& M: c6 }+ E3 ^$ C9 u
October 2006, calling it "a near death experience."' T, Y. u+ b7 J) s! `3 J1 O1 ?1 J8 k
"After six miles, God intervened" and slowed the car, she
) {& n3 U' J% C: N( j: T. E) G7 Xsaid. She added that it took a long time for Toyota to respond
9 X1 H- x4 ~# h( v- d6 W5 k( c7 oto her complaints.
$ X8 A! x5 M6 [In an often contentious full day of testimony, lawmakers
: k j2 i0 W% @, D areturned again and again to the question of whether electronic5 y" T' x+ N; b9 T8 {: O
malfunctions may have contributed to the speeding cars.* w8 s0 p6 n3 ]/ G7 O }6 ]
"We are confident that no problems exist with the electric/ I4 r# P6 U1 F5 W* a2 o
throttle control system in our vehicles," Lentz said. He cited
1 o9 w; w: Y6 ]4 M5 \* s"fail-safe mechanisms" in the cars that were designed to shut7 D- m) H) a2 P9 `5 ]1 ~# K5 o
off or reduce engine power "in the event of a system failure."' b/ l T. q$ }* o$ L7 q9 i
Transportation Secretary Ray LaHood told the panel in
& C, l* V c+ d8 K8 N1 }7 qprepared testimony that possible electronics problems were: P6 w A8 W/ u5 d/ w4 k) `8 R
being looked into by his agency. He said the company's recalls
$ B, e! v* u% S8 }& f, f" Lwere important steps but "we don't maintain that they answer
' A+ B! X# x6 L, Vevery question."
7 g: ~8 Y1 d" X) e- S' X. bToyota hired a consulting firm to analyze whether
" P. h9 U" W$ |" A; w8 B! delectronic problems could cause unintended acceleration. The8 V1 p& @" s* _
firm, Exponent Inc., found no link between the two. But, F% L/ |- u: l" l5 Z: {" N+ Q
committee investigators said the testing studied only a small
5 _4 c/ m0 O/ B. w) L& ?& Gnumber of vehicles# j6 C) I2 b2 B/ G7 @! w
Tracking down an electrical problem can be far more
9 G4 m) i. N9 B5 hdifficult, expensive and time-consuming than finding a
# M: p& @4 Z7 C* N% }mechanical problem. Electrical problems can have more than one
2 }6 n( `4 w' H0 K6 Y; i9 U1 Msource, and they can come from inside or outside the car.- Z% h y. E8 f$ }- u/ n
Mechanical problems often leave clues such as physical damage,3 B: h* q Q! K4 T" R$ T% i
where electronic troubles can be hidden in software or leave no, n+ C8 E7 Z4 `4 P/ N& p5 x- E
trace at all.- Y4 G6 h" Q9 ^$ c
House investigators who reviewed Toyota's customer call
* V$ G' H0 D7 Ddatabase found that 70 percent of the complaints of sudden
. N$ C. p8 x& p, G" i2 Y/ yacceleration were for vehicles that are not subject to the
' A% k: e4 b1 V) Q; N( h6 k r1 Yrecalls over floor mats or sticky pedals.* z3 h' L; V B' W, _2 b
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,% F- G4 P( l3 _: Q2 O7 @
said Toyota "misled the American public by saying that they and
8 d5 i0 r" T. h3 F4 ^' Y3 F6 z; ?other independent sources had thoroughly analyzed the4 F! Q. o& o. D L5 P$ n; \
electronics systems and eliminated electronics as a possible" {0 s1 d, `0 |! l6 x! L7 h
cause of sudden unintended acceleration when, in fact, the only
" l' ^' U$ l& K1 q! ~6 gsuch review was a flawed study conducted by a company retained3 Z( O# i5 J- _6 q& ?
by Toyota's lawyers."9 J/ y, P- i' o( Z, s
Lentz apologized anew for the company's slow handling of0 s# I2 i0 l# L& T1 h! r( e# d
problems. "We have not lived up to the high standards our) {3 R: m. W% b, Y& i
customers and the public have come to expect from Toyota," he, r4 o# a; x$ D: {& ~4 d
said.: r( u& B6 E) k S; V# s# O: |
"Put simply, it has taken us too long to come to grips with5 p- \4 ]& T% _& S, c/ l& s
a rare but serious set of safety issues, despite all of our
) i7 F9 {1 W5 H7 A! j7 w5 _good faith efforts," said Lentz, president and chief operating4 { j# E# m; j) k3 f$ S
officer of Toyota Motor Sales USA. Inc.7 T7 F5 }- L3 u7 ~, x0 b
Separately, among hundreds of Toyota dealers lobbying
1 l( ?: D: e. `! mmembers of Congress Tuesday, there seemed to be widespread8 b& z t; L+ ?! |) j
rancor toward a federal government they view as picking on the, I3 n" V' J: e. N! ~1 @" r ~! d
automaker, at least in part because of the government's
% W6 J* x: X- H& d% w2 Xinvestment of billions of dollars in General Motors and
' S9 f) Q0 M$ jChrysler.
]0 p% }& [, t"That's hard for me as a citizen to understand why my tax9 [. A: x2 O) N( K( ]0 }) _
dollars are going in that direction," Paul Atkinson, a
9 V) a1 g6 b8 ^# b) ?1 k1 cHouston-area Toyota dealer, said at a news conference that also0 o, c: Z' m' Z: c/ Y4 p$ g6 ]! R' n
served as a pep rally for the visiting dealers. "To compete
5 d }1 x Y: h, wwith the government as an individual entrepreneur is pretty
' y4 \- ~: m3 h. X: A: g1 Stough."
( d2 q9 d0 J% V2 W' C7 F---+ M: R6 Y: [- ~! H5 \! S
Associated Press writers Alan Fram, Stephen Manning and Tom6 s, q3 W& _" {
Raum in Washington and Tom Krisher in Detroit contributed to; V$ C- K& @. ?
this story.8 \6 l# c3 o, C. H/ `
6 q: w; ~5 T3 D! E- u6 O
-0- Feb/23/2010 21:04 GMT |
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