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丰田承认换踏板不一定能全部解决加速问题: {% m6 u2 s$ z3 _! J
By LARRY MARGASAK and KEN THOMAS1 ]3 G) K. n& `1 \. \- ^
Washington (AP) -- The president of Toyota's U.S.& H: m9 P1 S Q* m4 l! t( ?3 ?, L
operations acknowledged to skeptical lawmakers on Tuesday that
+ l# p9 m: `2 |$ F4 jthe company's recalls of millions of its cars may "not totally"/ \$ J4 J. W0 b+ Z0 o2 D# y
solve the problem of sudden and dangerous acceleration.
3 B- }! T0 Y) ~# D. l# s! Y"We are vigilant and we continue to look for potential5 N* w+ q) f, i! z3 c, E3 a
causes," Toyota's James Lentz told a congressional panel.% S$ N! {& E8 v/ @* l, _8 w
However, he repeated his company's position that unexpected
) \, T! s. S, v8 U7 D( |5 Cacceleration in some of the company's most popular cars and- N0 d; ]% x \
trucks was caused by one of two problems -- misplaced floor
7 I& H& Q: y; n* Z, a# }mats and sticking accelerator pedals.
" N Q0 _+ Z& uHe insisted electronic systems connected to the gas pedal
% @8 ?- r% u& @( E1 s1 K& o1 F; F: i# hand fuel line did not contribute to the problem, drawing sharp7 f0 X7 d& k8 a& Y( x9 D
criticism from lawmakers who said such a possibility should be5 C. I) h/ ?2 D8 }) ?
further explored -- and from a tearful woman driver who could! S5 c5 ?) w9 ^7 Y2 ^
not stop her runaway Lexus. m5 g% B I4 G
"Shame on you, Toyota," Rhonda Smith, of Sevierville,3 q! n0 b% J. f% L' W( z) U
Tenn., said at a congressional hearing. Then she added a second' g( v& v( y. b5 ^
"shame on you" directed at federal highway safety regulators.1 L# O% y% F8 Y* f( @! m# ]2 O
Texas Republican Rep. Joe Barton cautioned his colleagues+ M. _; O8 m! }6 o; Q, ^2 H
early in the hearing against conducting a "witch hunt" and said$ f& i- M& d! \
"We don't want to just assume automatically that Toyota has8 u, J s D+ p4 Z# v
done something wrong and has tried to cover it up." But midway | ^ ? x! ?1 s- B
through Lentz's testimony, Barton said of Toyota's
+ s5 Y, W7 X/ a) D5 s; ainvestigation of the problems: "In my opinion, it's a sham." m( f& L" P6 V: F# O
Lentz said the company had not completely ruled out an
# v0 \) o0 g; P1 H4 y: R% Lelectronics malfunction and was still investigating causes of
* H0 `6 a! `% w, q7 Ethe sudden acceleration. Still, "We have not found a
2 A/ C+ m( k3 hmalfunction" in the electronics of any of the cars at issue, he5 B$ i7 D8 Y' P5 w! I3 n
said.
3 A* x( F" y' M: SAs to Smith's harrowing story, "I'm embarrassed for what
1 c& k# }+ i- e8 O( ~3 thappened," Lentz said. "I want her and her husband to feel safe n* ?. }! `) o! e! E
about driving our products," Lentz said.
& M( F# ?5 _' w" c7 Q ~. ?7 b! c: ~Three congressional panels are investigating Toyota's
8 h# p& o2 O) Q) Q8 N# E$ X t: lproblems, which affect a huge number of Americans. Toyota has
9 K# B) a; v# Y r5 v) yrecalled some 8.5 million vehicles worldwide -- more than 6
4 ^7 E9 F1 z; o" y8 t2 P, Smillion in the United States -- since last fall because of* l. o* N7 h3 z6 S K1 i
unintended acceleration problems in multiple models and braking
- A" [2 Y9 @9 h5 n% o5 y, Rissues in the Prius hybrid. It is also investigating steering/ E% P4 G9 { S; Z1 A; D( a. E; f$ o
concerns in Corollas. People with Toyotas have complained of. C* O* p7 T4 ~% T0 @! ~
their vehicles speeding out of control despite efforts to slow
' n7 J& g" l& adown, sometimes resulting in deadly crashes. The government has
! @% t. h: y Breceived complaints of 34 deaths linked to sudden acceleration2 g# Z3 ~! j$ U5 Z8 ]2 o
of Toyota vehicles since 2000.
S- Q9 [( ~$ ]% S6 r" N/ cLentz, who choked up while discussing the death of his own
+ H' A' I1 g) l, @/ [ A# Ybrother more than 20 years ago in a car accident, said he) ~# r) Z7 q/ _9 U. b% a. |
understood the pain.5 i Q8 |6 |) G5 i5 D, N
"I know what those families go through," he said.
+ v7 N5 t/ m1 u/ VLentz has said in the past that he was confident Toyota's1 L5 I& X+ ?# c# D- S& n
fixes on the recalled vehicles would correct the problems.. ^( E& b* ` ~
But when pressed by Energy and Commerce Committee Chairman
! v1 E7 C1 b' c8 u4 ^' l1 K% KHenry Waxman, D-Calif., on whether the two recalls Toyota put
2 ^% F" r; A# q/ l3 J3 c, qin place to deal with the issue would completely solve it,
& A( J' x0 v4 VLentz replied: "Not totally."
! k( e. e0 q* |6 Y TStill, he said chances of unintended accelerations were% R. V/ m1 R& f9 T( N5 Q0 ]1 }
"very, very slim" once the recall was complete. Lentz also said4 u$ g) U# M. E* j2 }; t
Toyota was putting in new brakes that can override the gas7 ]( F9 O; R$ ~( I3 ~% r& M
pedal on almost all of its new vehicles and a majority of its
1 q. ]+ e2 d" Rvehicles already on the road./ k/ J. `4 `) D9 q: F' B
Meanwhile, Toyota president Akio Toyoda, who will testify" P2 g1 g6 {& w2 T
before a separate panel on Wednesday, said he took "full
# X$ I* p3 N3 }* {, wresponsibility" for the uncertainty felt by Toyota owners and; J" _; C) e* @
offered his condolences to a San Diego, Calif., family who were4 K9 E; A# K1 y. `: M) X
killed in late August, reigniting interest in the problems.
5 Q% ?! s: @6 w5 s ^7 e7 d"I will do everything in my power to ensure that such a! l0 Z7 V% f0 `. j
tragedy never happens again," Toyoda said in prepared testimony
4 F, ]. b0 n8 \; K( m6 ^7 qfor Wednesday's hearing to the House Government Oversight/ c/ q. A( X+ s4 E2 \- S
Committee. "My name is on every car. You have my personal
X9 t) M8 g( Y5 ]3 Fcommitment that Toyota will work vigorously and unceasingly to
- D5 u- a0 Q/ T: r% j1 [restore the trust of our customers."
% s, f. U- R7 `) A; \Lawmakers heard a brief, but riveting, deion from
* q( e5 m$ G! q" n" q6 TSmith, the Tennessee woman whose Toyota-made Lexus suddenly# x( s, E/ ] ^% ~* o' Z
zoomed to 100 miles per hour as she tried to get it to stop --
, ^1 K7 h6 E# r6 tshifting to neutral, trying to throw the car into reverse and! U4 N ^) N/ m- ^4 n5 ]2 ^# |$ o
hitting the emergency brake. Finally, her car slowed enough2 e& i; ]: m5 S5 C
that she was able to pull it off the road onto the median and
) l4 p) I2 i2 zturn off the engine.
: v3 o: Z/ e0 T( L' TFighting back tears, she described her nightmare ride of+ E6 U; z/ k6 d. W& G: M' B
October 2006, calling it "a near death experience."& _* U5 y$ c& z& ~, R+ ?/ F
"After six miles, God intervened" and slowed the car, she
* p; d" V( Q$ s! Q' i* wsaid. She added that it took a long time for Toyota to respond
. w+ j+ i `9 Gto her complaints.
9 S9 ~% P) r/ m1 G- x; X7 V4 q% ]/ UIn an often contentious full day of testimony, lawmakers
) s% g- E- S) }6 e0 e/ ], T# i/ mreturned again and again to the question of whether electronic
/ _# h3 d9 G* X( C6 z2 Z* z9 r F4 n; ~* omalfunctions may have contributed to the speeding cars.
; Y4 g5 s/ e+ ^3 b7 ~! P6 q6 U"We are confident that no problems exist with the electric
2 }) h* U9 U; r- B: I3 J6 \throttle control system in our vehicles," Lentz said. He cited
, A' r' c5 c( b1 E h"fail-safe mechanisms" in the cars that were designed to shut
/ y$ s* V0 }* t0 R! I" ]off or reduce engine power "in the event of a system failure."
4 \. h" _2 _' A7 @) PTransportation Secretary Ray LaHood told the panel in
) z# w: b% ^( M# }. oprepared testimony that possible electronics problems were9 C1 r" Z1 S! e' g8 b' \% I, f
being looked into by his agency. He said the company's recalls: n; ?3 ^9 w4 {3 b. Q6 G) m
were important steps but "we don't maintain that they answer6 d2 h* ^; y3 y& ~% ^
every question."/ _" d# M8 K7 Z2 F
Toyota hired a consulting firm to analyze whether
( S/ X- L' ?' \: q& [electronic problems could cause unintended acceleration. The
& \% B, ~7 f! n& G: k2 g8 Tfirm, Exponent Inc., found no link between the two. But$ z( C2 m$ A- d3 ?' G7 j
committee investigators said the testing studied only a small
B4 W: k( } a- D0 d# _1 T4 Wnumber of vehicles. D- U! P# Y. K3 c6 v
Tracking down an electrical problem can be far more
" m6 L( Y) [; A' Tdifficult, expensive and time-consuming than finding a
( \, `. q/ b% Y! [/ n. wmechanical problem. Electrical problems can have more than one
& \$ D/ E. q; S) P8 W' g" O7 Bsource, and they can come from inside or outside the car.& r) J& p( u& q
Mechanical problems often leave clues such as physical damage,
5 R2 Y$ ?* o0 u3 b% ]% ` M; xwhere electronic troubles can be hidden in software or leave no7 w" m0 q& j4 t/ T R# P
trace at all.
4 b$ y( K8 c: g- z: s+ OHouse investigators who reviewed Toyota's customer call+ l/ |- b/ D0 Y, c) B7 F) `/ j
database found that 70 percent of the complaints of sudden" D" \2 U5 w' E! q- `" i! y
acceleration were for vehicles that are not subject to the( r9 {4 p) u$ V
recalls over floor mats or sticky pedals.
/ B5 y' e0 c9 cRep. Bart Stupak, D-Mich., chairman of the subcommittee,; \8 W; a% C( H- [: h
said Toyota "misled the American public by saying that they and
, B' ]$ T+ \( K7 cother independent sources had thoroughly analyzed the
@7 V/ v$ S8 r1 r9 ?3 Pelectronics systems and eliminated electronics as a possible9 h% U5 R& [( q5 q u/ F* r
cause of sudden unintended acceleration when, in fact, the only
8 h$ P( F+ \2 F- E$ F+ [ j rsuch review was a flawed study conducted by a company retained
' K5 b5 \% A7 bby Toyota's lawyers."4 \0 y, v6 ~9 G( r% ?$ G$ {
Lentz apologized anew for the company's slow handling of
8 k4 H# ~ B1 b4 wproblems. "We have not lived up to the high standards our
( `/ T$ E q# icustomers and the public have come to expect from Toyota," he% r/ a. \0 D& ]6 @$ z
said.
) H) |6 K- L Q! s/ U"Put simply, it has taken us too long to come to grips with) b- C! v$ d. r/ B5 k$ I+ [, Z! P
a rare but serious set of safety issues, despite all of our
- `& s+ K! \7 zgood faith efforts," said Lentz, president and chief operating
! b5 J, p' a! a: Y" Lofficer of Toyota Motor Sales USA. Inc.
, g3 P* |+ K B, V% g* wSeparately, among hundreds of Toyota dealers lobbying
# x9 ]* N% U$ `members of Congress Tuesday, there seemed to be widespread
- }# m4 v- _7 U6 brancor toward a federal government they view as picking on the
l$ s5 Z$ s3 A. {automaker, at least in part because of the government's
$ }; b9 G. ]. o% sinvestment of billions of dollars in General Motors and
^' u+ T% q' X6 aChrysler.3 }3 U* w/ u% `5 W( _
"That's hard for me as a citizen to understand why my tax
; n0 }4 a7 ?8 e1 w- n: b2 w* kdollars are going in that direction," Paul Atkinson, a" e: z3 o: F5 C: a% L+ ^
Houston-area Toyota dealer, said at a news conference that also
. q( `9 q" X3 \7 L3 x, G# Nserved as a pep rally for the visiting dealers. "To compete1 G$ }* b5 i( H* ]9 u6 F
with the government as an individual entrepreneur is pretty$ q6 X+ A7 P- W+ g+ ~" }9 T% A
tough."
' {' Q+ D. o" Z---
2 `8 q* H8 V& r O3 cAssociated Press writers Alan Fram, Stephen Manning and Tom
% o y! `: E) l Q+ ?4 PRaum in Washington and Tom Krisher in Detroit contributed to
4 R: P5 u3 D# }9 \; d1 p+ Xthis story.
* R! ?5 G0 v# R& R& B- Z; ~% P( i( p, F) I
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