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丰田承认换踏板不一定能全部解决加速问题+ f2 u( l0 R- s8 T
By LARRY MARGASAK and KEN THOMAS
1 ?# r& y: R" |Washington (AP) -- The president of Toyota's U.S.& l+ H. C: B* Z: J* b+ `& Z( ?" T
operations acknowledged to skeptical lawmakers on Tuesday that
; h3 M: \; F( ithe company's recalls of millions of its cars may "not totally"0 J3 g* h' t3 O! E
solve the problem of sudden and dangerous acceleration.
1 |0 [* \& ~) ]7 r- j( a( {/ W"We are vigilant and we continue to look for potential: t; a2 {( n& d' y8 u& `, v
causes," Toyota's James Lentz told a congressional panel.4 G' a0 ^* O, ~4 {$ I8 b4 L
However, he repeated his company's position that unexpected
8 C7 e5 u# a) o3 ~acceleration in some of the company's most popular cars and
) k- a: n9 T" _0 z7 c6 d3 @% ntrucks was caused by one of two problems -- misplaced floor
[/ i4 d$ O) U+ z* V9 kmats and sticking accelerator pedals.
" M8 w4 w7 L& ~7 q$ c6 `He insisted electronic systems connected to the gas pedal# h* f2 x: v* Q0 K4 y/ w: c
and fuel line did not contribute to the problem, drawing sharp7 n1 `) f; V. n* S4 B
criticism from lawmakers who said such a possibility should be# W+ s9 T4 o+ m! g5 _
further explored -- and from a tearful woman driver who could
' b3 a7 }( ?) l6 C( |not stop her runaway Lexus. _3 O( m7 n' x7 G% R3 t, _9 \* Q
"Shame on you, Toyota," Rhonda Smith, of Sevierville,. B C0 }+ x3 b6 T, z& \' m0 `$ r9 L
Tenn., said at a congressional hearing. Then she added a second
% O% r4 A; z+ d9 A"shame on you" directed at federal highway safety regulators.
\: m# z G# B* w' R A$ XTexas Republican Rep. Joe Barton cautioned his colleagues
+ ]/ c- \* X0 b6 W9 J0 u8 ]early in the hearing against conducting a "witch hunt" and said
- H/ X- m. F3 U9 ["We don't want to just assume automatically that Toyota has
7 Z* u: ~ q' G1 Gdone something wrong and has tried to cover it up." But midway
0 x5 m4 k- N' i. Jthrough Lentz's testimony, Barton said of Toyota's
1 l" w/ M4 G) D- i+ Y6 G$ ninvestigation of the problems: "In my opinion, it's a sham."( e* G# T! D8 w! t; b) t
Lentz said the company had not completely ruled out an- x2 M+ ?" |" }. @6 J* r2 P
electronics malfunction and was still investigating causes of7 I* i: |0 k% M$ g; H
the sudden acceleration. Still, "We have not found a7 ~7 R& d6 K) j& g! Q
malfunction" in the electronics of any of the cars at issue, he. P& B2 e; h3 f; c! }
said.9 v+ k- d5 g# x. g
As to Smith's harrowing story, "I'm embarrassed for what
: @* y2 h8 Q7 Whappened," Lentz said. "I want her and her husband to feel safe" p) @6 m$ n( b; a+ @) l/ g t
about driving our products," Lentz said.& @: i0 ?6 l- Y. W- m0 G8 @! h
Three congressional panels are investigating Toyota's2 `" c1 B* Y# _3 j; j3 z& a; ?/ B
problems, which affect a huge number of Americans. Toyota has
/ P; F' d% U( }recalled some 8.5 million vehicles worldwide -- more than 6. W1 o* s7 m' U# m$ a7 c; ~4 M7 b
million in the United States -- since last fall because of9 R6 P& x5 V9 s2 N9 X
unintended acceleration problems in multiple models and braking/ ~& c& H5 T4 P" d* X% S8 v
issues in the Prius hybrid. It is also investigating steering$ U, ?( D7 h& ?0 e! O3 h0 I2 q
concerns in Corollas. People with Toyotas have complained of( G, N, k) a" |( V) l5 J; y
their vehicles speeding out of control despite efforts to slow
9 y6 T: C' Q2 v6 hdown, sometimes resulting in deadly crashes. The government has
. W$ M+ Y' x' xreceived complaints of 34 deaths linked to sudden acceleration
' D9 R! c8 B9 Xof Toyota vehicles since 2000.( ]$ G* Q) s }' { ~- M
Lentz, who choked up while discussing the death of his own
2 H0 V2 r9 a8 p% K4 d; obrother more than 20 years ago in a car accident, said he
1 L6 k( Y6 ^9 }) D5 Y6 Hunderstood the pain.
) Z8 X: I5 L2 n8 E4 f( ]8 n"I know what those families go through," he said.; |1 K" `- I7 s+ s. \' w0 L3 |1 o
Lentz has said in the past that he was confident Toyota's+ J5 B' I: { c; j# b9 o$ f2 p4 T
fixes on the recalled vehicles would correct the problems.
0 O/ Y- J) M7 v) ABut when pressed by Energy and Commerce Committee Chairman
7 m. l3 x5 X5 L: @1 s7 Q! ~' ]/ O8 {Henry Waxman, D-Calif., on whether the two recalls Toyota put
: @( } [* K* H% e3 P! R3 jin place to deal with the issue would completely solve it," P' @) U* S7 L. U- ]' J2 K9 Z. G
Lentz replied: "Not totally."8 Q B* x1 S$ J; }( H% W, a5 Z: \
Still, he said chances of unintended accelerations were
, I/ s$ j' M5 ?, ?, z; n1 W: W"very, very slim" once the recall was complete. Lentz also said
' t8 I4 l" K1 t; r! B3 E) iToyota was putting in new brakes that can override the gas
* r$ X" z8 h) t, C; S/ E& B4 b" |pedal on almost all of its new vehicles and a majority of its
* K/ e0 @9 F; lvehicles already on the road.
# G0 Z2 L6 z* Q' `Meanwhile, Toyota president Akio Toyoda, who will testify" O% h C7 m3 O/ p Z
before a separate panel on Wednesday, said he took "full
* m4 R# d0 M* d# J- X) V1 ~2 Zresponsibility" for the uncertainty felt by Toyota owners and
7 m- ~' H. w& a# i8 Y4 S- y1 e2 E9 moffered his condolences to a San Diego, Calif., family who were
; q6 N. K8 M" B0 ^: hkilled in late August, reigniting interest in the problems.5 \" C% O/ P, }& O; M
"I will do everything in my power to ensure that such a
7 O/ I1 f( u# v/ Z3 A7 \' i4 ztragedy never happens again," Toyoda said in prepared testimony
* q( N$ @4 Y, y/ ofor Wednesday's hearing to the House Government Oversight
1 _2 Q6 ?9 I: BCommittee. "My name is on every car. You have my personal. _8 ^* {5 ]; ?
commitment that Toyota will work vigorously and unceasingly to
; w0 M# I K* G' k+ urestore the trust of our customers."
8 u6 z. I) P! iLawmakers heard a brief, but riveting, deion from. p t9 F9 v* C& P
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
# K7 u& }5 \' f3 @2 |9 I; tzoomed to 100 miles per hour as she tried to get it to stop --6 m6 M1 {5 E2 G% I
shifting to neutral, trying to throw the car into reverse and* h Z8 E4 i0 Z# H6 s
hitting the emergency brake. Finally, her car slowed enough
! o3 p3 L9 k- m5 H J S' vthat she was able to pull it off the road onto the median and; Y8 i2 |0 n. N, D# }2 `
turn off the engine.' T( m+ V" k5 H6 [3 p
Fighting back tears, she described her nightmare ride of/ c3 N0 ]! w6 w! C
October 2006, calling it "a near death experience."
5 C$ g( T- s* q"After six miles, God intervened" and slowed the car, she" [* U5 A1 M' S& ^# k, _
said. She added that it took a long time for Toyota to respond
$ W3 F8 k6 x% k2 ?" F fto her complaints.# W; ^8 C1 q& m+ P: t$ {
In an often contentious full day of testimony, lawmakers
( i x8 q) q7 I1 L2 x$ r4 ]: [" zreturned again and again to the question of whether electronic
7 X0 y }8 N7 |& v) n' Bmalfunctions may have contributed to the speeding cars.
& C5 T* _ p* ^& e3 ]"We are confident that no problems exist with the electric( d/ ]6 A$ B3 u. e4 |
throttle control system in our vehicles," Lentz said. He cited
: |6 d* i+ I' j"fail-safe mechanisms" in the cars that were designed to shut& X! h! S" M1 b. O7 }- E) D- \
off or reduce engine power "in the event of a system failure."
+ ]0 s3 r0 y3 k M& r4 ]3 d yTransportation Secretary Ray LaHood told the panel in3 p7 L; O- N3 M$ Y5 n2 d( K
prepared testimony that possible electronics problems were
8 k" d/ { l% h! Z& H& _being looked into by his agency. He said the company's recalls
' ~" }% P1 x O$ Q) ]were important steps but "we don't maintain that they answer. u( R4 V) x( q0 p- N& l
every question."
& O* U$ @7 O6 H2 o$ |3 QToyota hired a consulting firm to analyze whether
; p* Y+ G6 K1 ^4 _electronic problems could cause unintended acceleration. The2 J+ k, o; F- ?. x6 d z
firm, Exponent Inc., found no link between the two. But( e4 t$ B- {( b3 Z- t% m2 |
committee investigators said the testing studied only a small
) E% ] S w, Enumber of vehicles6 I3 ?" I: V" L& z
Tracking down an electrical problem can be far more
: n1 ?+ w0 ^$ ~ `difficult, expensive and time-consuming than finding a& N5 f: h( A5 `% Z
mechanical problem. Electrical problems can have more than one+ {. a, x) S+ ^" R5 ~6 h
source, and they can come from inside or outside the car.
6 x+ j- C4 {/ S5 d+ _Mechanical problems often leave clues such as physical damage,# |/ H$ o( Z, G1 }; H
where electronic troubles can be hidden in software or leave no% c$ B: l8 d, X0 C
trace at all.! o8 H3 |6 P3 ]+ L) Y
House investigators who reviewed Toyota's customer call
. f: C# g7 B4 @' l- {database found that 70 percent of the complaints of sudden
; A# `+ G3 t4 xacceleration were for vehicles that are not subject to the
7 n9 V$ y5 t# i; Y6 i7 P0 D/ Jrecalls over floor mats or sticky pedals.6 x- W# s/ |. k7 `* m5 q# Z$ S# A/ s
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,- I. H9 [3 k/ h: p' {
said Toyota "misled the American public by saying that they and
[2 A* P, s/ L% w* Aother independent sources had thoroughly analyzed the3 O. j# c3 F$ K% z
electronics systems and eliminated electronics as a possible: a H, K/ R- T. t# Y
cause of sudden unintended acceleration when, in fact, the only
$ ]) j L& i3 ^4 g9 }! E. |& Q- Wsuch review was a flawed study conducted by a company retained
% }4 u5 U, V( t: ~1 K. ]" Wby Toyota's lawyers."& T7 [9 x! y, Z+ J
Lentz apologized anew for the company's slow handling of
0 }- G5 \! h, ?# {" ]* lproblems. "We have not lived up to the high standards our, J2 P2 @1 n! S1 ]! g4 c
customers and the public have come to expect from Toyota," he
7 G. k: ~6 j1 y+ @- I9 Wsaid." d4 c- T: o% D$ }7 R& H/ X1 w
"Put simply, it has taken us too long to come to grips with
& Z1 l) \$ z! F7 b! N3 M& _a rare but serious set of safety issues, despite all of our
0 v( u; Y( n4 `good faith efforts," said Lentz, president and chief operating; H. C& d+ P. j6 y! t" t1 o- B H
officer of Toyota Motor Sales USA. Inc.
4 f# w* k0 e f, n {Separately, among hundreds of Toyota dealers lobbying$ K% n1 f+ o8 h+ r7 K
members of Congress Tuesday, there seemed to be widespread
1 a, ~# e; b; c. ~! r; }rancor toward a federal government they view as picking on the
% \' ]. a8 Z3 k" _2 {- c: gautomaker, at least in part because of the government's; Y+ A3 [& @. C7 q6 |; P9 a
investment of billions of dollars in General Motors and* s0 t% l" P" h2 \
Chrysler.
: i- p/ {2 H7 N* @! q"That's hard for me as a citizen to understand why my tax8 r& ?/ j, f6 h# s) R z$ @
dollars are going in that direction," Paul Atkinson, a! Z1 M' j# h, o4 G! \3 ~3 T
Houston-area Toyota dealer, said at a news conference that also" ?+ y$ t- _( \( G+ z8 J# r. a/ j
served as a pep rally for the visiting dealers. "To compete
( H2 z2 j1 M1 z7 G% Twith the government as an individual entrepreneur is pretty# @/ a3 r9 k# v( [) J7 s- l0 ^6 \
tough."
; g. V1 p4 @. D# }; I& M$ F---
% [) {6 m. }' m# J8 o! r' d* nAssociated Press writers Alan Fram, Stephen Manning and Tom
! j2 Z8 ^; f" ^" k6 @Raum in Washington and Tom Krisher in Detroit contributed to
8 s9 X N7 `- x7 {% p, _/ J6 y) |this story.3 S6 u4 t0 y8 e3 f
% L* F S3 h$ _$ L" Z n-0- Feb/23/2010 21:04 GMT |
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