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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题, L6 } Y- r! ]( s- l2 L
By LARRY MARGASAK and KEN THOMAS; ~- }! }# A9 _+ Y, d: x6 U9 s
Washington (AP) -- The president of Toyota's U.S.- X }9 \9 l' w7 o$ i( ]
operations acknowledged to skeptical lawmakers on Tuesday that/ X! r' d7 [4 @" q2 ]
the company's recalls of millions of its cars may "not totally"# G2 s" z" ]- P$ f" E
solve the problem of sudden and dangerous acceleration.2 E- d0 k+ N3 [- i; V, I K( g! k
"We are vigilant and we continue to look for potential* n2 n" p( J8 U" M
causes," Toyota's James Lentz told a congressional panel.$ d% I& B% D5 `& _
However, he repeated his company's position that unexpected3 o" L, ~/ Y! m8 m5 I! P, t+ C
acceleration in some of the company's most popular cars and
$ E! L- v" R) `trucks was caused by one of two problems -- misplaced floor
! a: K4 e0 b4 B o; ?* Dmats and sticking accelerator pedals.7 a: M1 E2 X e4 ~( F
He insisted electronic systems connected to the gas pedal. {' T% M/ |7 j/ g3 }
and fuel line did not contribute to the problem, drawing sharp
! l% a3 F( z$ c( l1 ?2 n# w; _criticism from lawmakers who said such a possibility should be- c9 A* g# A8 T. I( v
further explored -- and from a tearful woman driver who could! i% h' ^- o: N K2 a
not stop her runaway Lexus.( s% [: {: K, U" W* h& N
"Shame on you, Toyota," Rhonda Smith, of Sevierville,1 q( C8 |% @3 F+ P* e8 k9 W" r
Tenn., said at a congressional hearing. Then she added a second2 @7 x$ N1 g3 Z3 |. B& A
"shame on you" directed at federal highway safety regulators.
9 t" \' |$ b Z5 q$ J8 ` ~& pTexas Republican Rep. Joe Barton cautioned his colleagues0 e9 m# y3 D T- u# w9 q: g8 B
early in the hearing against conducting a "witch hunt" and said2 C+ Y: X+ v- M
"We don't want to just assume automatically that Toyota has+ b& d6 S* l9 G. z% f
done something wrong and has tried to cover it up." But midway& U }2 X" |- g
through Lentz's testimony, Barton said of Toyota's) E2 ~$ a$ L# l' D9 S* r$ L
investigation of the problems: "In my opinion, it's a sham."
t2 |, A k, r% YLentz said the company had not completely ruled out an9 ~( @4 U" _+ c" e& H8 ^
electronics malfunction and was still investigating causes of! X1 e- |3 }5 D+ |( B% F) O# i3 k
the sudden acceleration. Still, "We have not found a# ~* `; R: p3 j
malfunction" in the electronics of any of the cars at issue, he( G( w8 R/ M% ?( U* q# w
said.
1 R, _5 F/ R# l5 F3 q, MAs to Smith's harrowing story, "I'm embarrassed for what; Z6 |- e) E! f7 ^0 x
happened," Lentz said. "I want her and her husband to feel safe* Q0 r+ G4 L1 w! P& W
about driving our products," Lentz said.3 x# [# q) P; z/ j
Three congressional panels are investigating Toyota's3 R8 z9 F2 H/ ^0 {3 L9 V/ }) L4 z
problems, which affect a huge number of Americans. Toyota has
8 w% t! b4 Y% @* e7 C. K: _/ |8 _recalled some 8.5 million vehicles worldwide -- more than 6
+ B [+ v. i2 T" Z2 u/ V& Gmillion in the United States -- since last fall because of
1 L- s+ \5 v# nunintended acceleration problems in multiple models and braking, t+ T- r2 S7 W; s( V" i1 b
issues in the Prius hybrid. It is also investigating steering$ h3 }3 f! L' ~2 ?5 U
concerns in Corollas. People with Toyotas have complained of
" T i, o: R. c" [their vehicles speeding out of control despite efforts to slow
$ t$ x, @; r. n; i" H& kdown, sometimes resulting in deadly crashes. The government has! q* V4 ^5 M# r% N
received complaints of 34 deaths linked to sudden acceleration* J) f$ _6 t% G' B: m$ [( c
of Toyota vehicles since 2000.
" Z9 J% T( Q9 d3 G) o/ A( ~Lentz, who choked up while discussing the death of his own& r5 ^$ \/ ]& S# J: |9 O4 Z, M3 ?
brother more than 20 years ago in a car accident, said he' M+ E9 Y% j9 G$ U' Z
understood the pain.
. R. f: V, G: }6 Q"I know what those families go through," he said.1 f* [2 p% x. n. x. J
Lentz has said in the past that he was confident Toyota's1 G: X* g* O* ]" r7 p/ U
fixes on the recalled vehicles would correct the problems.# r C' O/ P; @( g! r
But when pressed by Energy and Commerce Committee Chairman
$ X) x; ^: J( [$ s6 S: kHenry Waxman, D-Calif., on whether the two recalls Toyota put- e, H& A y8 o. D" }* N' g
in place to deal with the issue would completely solve it,
2 d+ A, k. w3 S5 A5 g( uLentz replied: "Not totally."
W: a9 R$ s) s3 P: W6 CStill, he said chances of unintended accelerations were
& c( ^8 o0 r$ k; ~"very, very slim" once the recall was complete. Lentz also said
3 w% ?8 \# z3 O) L4 y% iToyota was putting in new brakes that can override the gas
c1 t; L+ B' `5 c4 ^( zpedal on almost all of its new vehicles and a majority of its
* ^( [6 r/ h- c, R( C1 v4 Fvehicles already on the road.
% t/ b$ q' o* ]4 U* RMeanwhile, Toyota president Akio Toyoda, who will testify
1 ] }, M" f' e8 D& L; ^5 Pbefore a separate panel on Wednesday, said he took "full n0 p$ a2 V) j
responsibility" for the uncertainty felt by Toyota owners and
9 T! G5 p+ x$ f2 r/ Y' W/ f3 |offered his condolences to a San Diego, Calif., family who were; w; {- e% |$ Z+ [2 C6 u$ b! ?) t
killed in late August, reigniting interest in the problems.6 L5 i5 d) n* m' W1 I+ l
"I will do everything in my power to ensure that such a
* Z% @5 x; `' j @" Htragedy never happens again," Toyoda said in prepared testimony
1 `7 S9 ^; c1 x3 w3 W: ffor Wednesday's hearing to the House Government Oversight; o0 E) p; g9 M. n0 Z1 M
Committee. "My name is on every car. You have my personal- n+ ?$ f4 @1 _% S4 l
commitment that Toyota will work vigorously and unceasingly to
& G8 T, H. h0 Z: @restore the trust of our customers.") z, l: F9 @" {, ?6 K6 h
Lawmakers heard a brief, but riveting, deion from& u" I8 I' H" {6 L( D( z
Smith, the Tennessee woman whose Toyota-made Lexus suddenly8 @7 s0 K' B: Y9 Y% z
zoomed to 100 miles per hour as she tried to get it to stop --
( l/ N5 a8 z" j* n3 Q" Vshifting to neutral, trying to throw the car into reverse and
* Y! F; k+ ]0 F+ s* ]0 u2 hhitting the emergency brake. Finally, her car slowed enough) B/ R( ]5 }6 |6 {' U+ y
that she was able to pull it off the road onto the median and
7 Z- [8 W& @: s" ^0 u. V# G t `turn off the engine.# ?8 O; w+ f7 `+ D
Fighting back tears, she described her nightmare ride of# ?3 R9 ~, M) A' j
October 2006, calling it "a near death experience."
/ k- O& x% E: C- A- ^% a"After six miles, God intervened" and slowed the car, she9 h6 H& D: F/ p8 D6 Y/ {
said. She added that it took a long time for Toyota to respond
3 k7 ?1 B) l/ m* O6 mto her complaints.
$ `- F+ \0 M" sIn an often contentious full day of testimony, lawmakers
4 s2 l8 A7 C: z& b' ~! L$ ]+ q7 Freturned again and again to the question of whether electronic
9 v( b4 J1 r$ p( _0 h6 }; @" ?1 y' p; L2 A) Ymalfunctions may have contributed to the speeding cars.
( }# ^+ z4 x$ @- w0 L"We are confident that no problems exist with the electric
* h5 J9 R. {! qthrottle control system in our vehicles," Lentz said. He cited8 G: S: K% |9 |
"fail-safe mechanisms" in the cars that were designed to shut' l& h9 c) q3 w, L# {5 C
off or reduce engine power "in the event of a system failure."
1 F/ A' O! W7 u# ~$ PTransportation Secretary Ray LaHood told the panel in
8 Q9 A( o9 a! G/ Rprepared testimony that possible electronics problems were
8 {" m( _( @% r) F+ r$ qbeing looked into by his agency. He said the company's recalls( k* Z l8 r e
were important steps but "we don't maintain that they answer% J7 R; i4 _& ]( N; k: g
every question."
, a$ Q6 f; c7 `* nToyota hired a consulting firm to analyze whether: P2 [6 V3 E4 W$ x* v* s6 v% Z
electronic problems could cause unintended acceleration. The
6 q, k8 _$ R" S* A" nfirm, Exponent Inc., found no link between the two. But7 T' E0 B% @( ?8 r+ E
committee investigators said the testing studied only a small
+ {$ G/ h3 }7 n# {* N: ^8 d' cnumber of vehicles8 W v% V) I/ ~" Q
Tracking down an electrical problem can be far more
% t3 ~- Z4 p1 i @2 C, wdifficult, expensive and time-consuming than finding a% Q9 n; I; }0 [( e& G4 k, V
mechanical problem. Electrical problems can have more than one, S( h y* _: ?! t4 I' @# x
source, and they can come from inside or outside the car.) @( D& V) K9 ~& ]3 ?% N
Mechanical problems often leave clues such as physical damage,
1 h! x' E T# f" T! Nwhere electronic troubles can be hidden in software or leave no5 J1 C& U; D$ F% S1 [3 ^; j
trace at all.8 ]* j' j4 E7 ?/ g- a1 I& m
House investigators who reviewed Toyota's customer call8 D* }0 q w# v: i% p# `* G9 h+ f) g
database found that 70 percent of the complaints of sudden) ]* q: m# P4 F7 \. n# D/ q
acceleration were for vehicles that are not subject to the8 ^9 R, W b7 S. D1 H5 L
recalls over floor mats or sticky pedals.
; J& O1 r: `3 [6 i% l) x/ {Rep. Bart Stupak, D-Mich., chairman of the subcommittee,7 h5 K5 r7 V# O5 ?7 u/ q
said Toyota "misled the American public by saying that they and
# x7 P8 C2 u% @8 y/ n7 C+ Jother independent sources had thoroughly analyzed the& |) i5 Z! j0 }$ }
electronics systems and eliminated electronics as a possible
A8 }# v7 q4 P% s- e1 T1 h* |" ccause of sudden unintended acceleration when, in fact, the only
: w) a, u; D* H- tsuch review was a flawed study conducted by a company retained
- ~2 K1 d2 c, g+ ^$ Aby Toyota's lawyers."
4 t5 h; `# i, f aLentz apologized anew for the company's slow handling of
9 r" z9 l! |1 e4 F! gproblems. "We have not lived up to the high standards our
$ C2 Z9 _) p- [ C! ^' Vcustomers and the public have come to expect from Toyota," he9 P$ F3 j1 P# L* Q
said.
. M# h# A/ }4 ]& L+ n; G& ]"Put simply, it has taken us too long to come to grips with; b1 `9 P7 ]; p9 J
a rare but serious set of safety issues, despite all of our& s& J% i6 ^8 |8 B: C1 e- O0 F
good faith efforts," said Lentz, president and chief operating
) R% ~- B/ }2 v v# P* kofficer of Toyota Motor Sales USA. Inc.
+ X- ]; o9 U7 M; t/ I1 RSeparately, among hundreds of Toyota dealers lobbying8 p% n) }1 v# H- _, K9 ]
members of Congress Tuesday, there seemed to be widespread m" m: y- ?* C0 h* x8 @& c3 X$ u
rancor toward a federal government they view as picking on the7 l6 d) {& c7 M5 F( O
automaker, at least in part because of the government's
9 ~( q% ? I4 ~investment of billions of dollars in General Motors and
" G7 O6 o' r2 f+ iChrysler.8 G g, \# Q, a! K0 D; j& f
"That's hard for me as a citizen to understand why my tax, { F3 u7 G5 _3 s2 t: n6 H0 y$ F
dollars are going in that direction," Paul Atkinson, a
4 _- f* ?7 T5 M! wHouston-area Toyota dealer, said at a news conference that also6 K! k/ I. ]+ t( ?4 ^, x' P
served as a pep rally for the visiting dealers. "To compete% W2 s# j3 x( [; Y- l
with the government as an individual entrepreneur is pretty; K! I9 G2 ^* d9 ~( o* y
tough."
! O2 P) h9 b! L+ g* x---
* p6 Z3 i, ]7 B t6 a$ ?; o7 Y# \Associated Press writers Alan Fram, Stephen Manning and Tom: \' J4 t+ m; p
Raum in Washington and Tom Krisher in Detroit contributed to
U$ g% h Y3 C2 m* _9 Z6 V: Zthis story.7 ~3 B! h% W/ S" Y+ a& S5 p
. T7 [3 Z1 t4 F5 f$ ] x3 Z. r6 z* `-0- Feb/23/2010 21:04 GMT |
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