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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题9 N' y$ M% t0 J' R: d( S! w: C
By LARRY MARGASAK and KEN THOMAS, ?. o0 g, I/ i- O# O4 x0 V
Washington (AP) -- The president of Toyota's U.S.
+ G" b$ U# \$ L1 r* Moperations acknowledged to skeptical lawmakers on Tuesday that
' N( [; a% t/ t/ ^1 m& G( athe company's recalls of millions of its cars may "not totally"+ @5 q) s# I* I% ~6 x$ S+ Z( r
solve the problem of sudden and dangerous acceleration.. Y; N o% J0 z! L
"We are vigilant and we continue to look for potential3 E6 c, M" i! a, b% H
causes," Toyota's James Lentz told a congressional panel.7 H5 h: C1 `8 B$ D [
However, he repeated his company's position that unexpected, W3 I( E- i" Z/ u) m4 m$ L
acceleration in some of the company's most popular cars and
* |' S. n- T- X' j) Etrucks was caused by one of two problems -- misplaced floor
# b9 x+ e, ^: j7 P! L: Zmats and sticking accelerator pedals.8 J: t! P7 x0 @
He insisted electronic systems connected to the gas pedal& Z9 C- D' i! O
and fuel line did not contribute to the problem, drawing sharp
8 T E. E4 e3 d: z" ~2 ncriticism from lawmakers who said such a possibility should be+ j b/ X" c, ~' e* p8 u. ], `* s: x
further explored -- and from a tearful woman driver who could
I2 E$ j9 H! [# K- Onot stop her runaway Lexus.6 ]) B/ {( `) E) ~* T" j$ D
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 L/ e! U+ L6 ^2 S) P. FTenn., said at a congressional hearing. Then she added a second2 i! A; O# ]5 ]9 K- q
"shame on you" directed at federal highway safety regulators.( m9 H9 M' q- }2 e5 n @3 }
Texas Republican Rep. Joe Barton cautioned his colleagues# C. V6 d5 H4 q+ }( s+ I
early in the hearing against conducting a "witch hunt" and said
! l& V& T: g7 Z# Z7 `5 S+ x"We don't want to just assume automatically that Toyota has, H3 ^) M( ?# U4 ^
done something wrong and has tried to cover it up." But midway
. @! [8 S# g. z' ?through Lentz's testimony, Barton said of Toyota's! Z& l) _3 z6 {: Z; `8 a
investigation of the problems: "In my opinion, it's a sham."+ {: f/ A% ] Q' }- ?' y' u
Lentz said the company had not completely ruled out an
/ l! v" A8 G3 C* q+ t- @electronics malfunction and was still investigating causes of
/ g5 n1 C( r4 wthe sudden acceleration. Still, "We have not found a- t: ]# F4 y# N1 [+ p
malfunction" in the electronics of any of the cars at issue, he
) V) G; X7 j, usaid.
' u/ x/ f0 \: X9 a% ~* TAs to Smith's harrowing story, "I'm embarrassed for what+ N+ K/ V0 r: [ J* J3 X1 O
happened," Lentz said. "I want her and her husband to feel safe
5 h: s; e3 p+ Z5 u: ]" qabout driving our products," Lentz said.. y/ V! A* J- O/ r: E6 e" {
Three congressional panels are investigating Toyota's1 m" W; L3 t/ t7 y
problems, which affect a huge number of Americans. Toyota has
$ J y: w1 X! Q" s4 S/ \* vrecalled some 8.5 million vehicles worldwide -- more than 6" _ `5 y7 a4 |1 N: U) @0 c
million in the United States -- since last fall because of3 Q% ]$ i/ ?0 K; |2 a1 _$ ?
unintended acceleration problems in multiple models and braking
& d# q6 u! n* S! y2 cissues in the Prius hybrid. It is also investigating steering
' q* w* U% J7 r+ }( econcerns in Corollas. People with Toyotas have complained of" X: O3 \- N) S8 P* b) P7 i
their vehicles speeding out of control despite efforts to slow
- m3 @. Z" @) d4 p. o, ^2 mdown, sometimes resulting in deadly crashes. The government has
6 L* ~( T) p: @8 ~, M3 lreceived complaints of 34 deaths linked to sudden acceleration$ L5 t2 o& g F. q
of Toyota vehicles since 2000.
( a6 P9 j2 R8 ^2 K/ }3 ULentz, who choked up while discussing the death of his own3 R$ V% a: J5 T# A4 x- _
brother more than 20 years ago in a car accident, said he
9 t- d4 ~7 _; X% Q3 s2 @ Qunderstood the pain.' D f1 {# Q: b- p+ \
"I know what those families go through," he said.2 T1 X+ F5 r- w/ O% }
Lentz has said in the past that he was confident Toyota's8 M/ V8 {$ @) n+ t
fixes on the recalled vehicles would correct the problems.! G6 e' s, j2 [% e- N
But when pressed by Energy and Commerce Committee Chairman
J- H4 m E4 WHenry Waxman, D-Calif., on whether the two recalls Toyota put9 t9 \2 ? H1 c2 V2 X( F2 ^0 E* K
in place to deal with the issue would completely solve it,
+ _$ C6 X0 H$ k( Y- iLentz replied: "Not totally."4 K, ?9 y% m7 N4 m
Still, he said chances of unintended accelerations were' N+ g, k2 N( m1 ^( n" q1 v
"very, very slim" once the recall was complete. Lentz also said
- K5 c& P' ^( t2 a! H- P NToyota was putting in new brakes that can override the gas% \2 E8 v3 G1 q' ]4 A9 K2 f2 Y5 v
pedal on almost all of its new vehicles and a majority of its! c0 u+ G% h; j" A
vehicles already on the road.' F- e5 X9 g8 E9 W) y
Meanwhile, Toyota president Akio Toyoda, who will testify F2 E% Q2 S# L q* H4 b- a; w
before a separate panel on Wednesday, said he took "full
/ c+ X. h9 V4 V4 zresponsibility" for the uncertainty felt by Toyota owners and9 ], P6 _0 v" y. }
offered his condolences to a San Diego, Calif., family who were
o. B" v7 _9 ]* zkilled in late August, reigniting interest in the problems.
( Q! k8 t/ l9 t1 r& U"I will do everything in my power to ensure that such a. O7 v5 l# n: r# ^
tragedy never happens again," Toyoda said in prepared testimony% x8 z, K M- R: F7 n8 W; i" r+ L
for Wednesday's hearing to the House Government Oversight
) E/ T. ?5 ~; f4 C/ C6 y- }Committee. "My name is on every car. You have my personal
+ b: K+ `* X5 `% O5 R u9 h0 v* ycommitment that Toyota will work vigorously and unceasingly to
6 F8 p1 x9 s/ b3 x9 frestore the trust of our customers."- E @2 R1 W2 B
Lawmakers heard a brief, but riveting, deion from
2 a3 R4 ?3 U: I% w9 \7 `( Q# @Smith, the Tennessee woman whose Toyota-made Lexus suddenly
, t* W, j* v H. Uzoomed to 100 miles per hour as she tried to get it to stop --, q, G K. N% q
shifting to neutral, trying to throw the car into reverse and
1 h- v9 v7 K: n* _2 `. l3 I0 Chitting the emergency brake. Finally, her car slowed enough$ p4 a# e) r+ E8 h
that she was able to pull it off the road onto the median and
& n' `$ [; C9 A: B, Mturn off the engine.
0 w& T. H+ r+ }: GFighting back tears, she described her nightmare ride of
; C* W5 w; `6 ROctober 2006, calling it "a near death experience."
- n0 q$ }, P* H) G: C; Y! l"After six miles, God intervened" and slowed the car, she; u+ t* ?4 u7 P
said. She added that it took a long time for Toyota to respond
5 J, F4 t8 a+ ^to her complaints./ p& P. j9 Y! S7 ^! Y# e
In an often contentious full day of testimony, lawmakers% I8 M% g# S* j3 L. A
returned again and again to the question of whether electronic
: Z% i0 B& Q8 D$ I/ cmalfunctions may have contributed to the speeding cars.
: r0 ]. Q4 L) N- o B7 P S"We are confident that no problems exist with the electric
L0 s; r! S$ K! f: `$ nthrottle control system in our vehicles," Lentz said. He cited
8 A4 E# u+ |0 B* M: x! }"fail-safe mechanisms" in the cars that were designed to shut
) w9 T4 m; m# }( D0 [off or reduce engine power "in the event of a system failure."
% t- E9 H5 v/ NTransportation Secretary Ray LaHood told the panel in
9 h2 o$ i" v$ E5 M+ |" ` Dprepared testimony that possible electronics problems were
' _: S _6 C- T+ a( L6 f" n' p4 fbeing looked into by his agency. He said the company's recalls H( z* I P- |! S3 m" G% @
were important steps but "we don't maintain that they answer
8 A! `8 e* l5 {6 M! vevery question."3 k; ?8 R; X5 [: H) o$ Y
Toyota hired a consulting firm to analyze whether+ F2 v1 V0 J! k7 C9 o
electronic problems could cause unintended acceleration. The4 k/ V: i& `# ^' A* @$ B: d
firm, Exponent Inc., found no link between the two. But
m$ |/ B3 Y: S, X! z0 `9 fcommittee investigators said the testing studied only a small2 N6 D$ U4 P" h. U" U
number of vehicles
/ h7 P+ i' a y& P p2 T& bTracking down an electrical problem can be far more3 H4 I' s2 b& l8 c) n9 C3 u) C
difficult, expensive and time-consuming than finding a
% y0 c' x3 c# ]6 |. D) rmechanical problem. Electrical problems can have more than one
+ z; A, F: h4 M' ?7 Wsource, and they can come from inside or outside the car.' e" z* R: l0 C" Z+ I% Q& I* H. B
Mechanical problems often leave clues such as physical damage,
+ v# o. I$ d5 u# vwhere electronic troubles can be hidden in software or leave no2 ~: O: p( c A: P0 w
trace at all.
5 [5 V' z3 M$ X3 }; q( g w7 X' _4 J0 mHouse investigators who reviewed Toyota's customer call6 S ?5 a. D1 @% ]# c
database found that 70 percent of the complaints of sudden
7 Y5 v+ c" A8 G- macceleration were for vehicles that are not subject to the
# o- F. t2 s8 K/ V# k4 w% mrecalls over floor mats or sticky pedals.
2 M1 X* D" [$ n% GRep. Bart Stupak, D-Mich., chairman of the subcommittee,$ j2 _9 ~! H }& V+ M1 `; M) [
said Toyota "misled the American public by saying that they and
; T5 F: d1 C% s7 fother independent sources had thoroughly analyzed the
, t! L/ ^5 o4 a. F& Lelectronics systems and eliminated electronics as a possible
2 v; Z( v, T3 @: Q3 M8 ?1 y7 Ucause of sudden unintended acceleration when, in fact, the only8 M6 K7 ]4 }% s" D$ |
such review was a flawed study conducted by a company retained
- U( @" U1 F S3 B1 _- \by Toyota's lawyers."
5 f8 s+ j5 m: J# A- DLentz apologized anew for the company's slow handling of
- N- @1 }( K$ q9 Xproblems. "We have not lived up to the high standards our
8 |( w! S! K% H* Wcustomers and the public have come to expect from Toyota," he3 L' _' E0 {# l. x
said.. \! @0 S, D8 H$ ~( `. S" v
"Put simply, it has taken us too long to come to grips with
5 v! o9 x* V: _4 Ca rare but serious set of safety issues, despite all of our
- `5 }. j- M- t" T& g0 ^good faith efforts," said Lentz, president and chief operating
& Y6 {& ]1 v" I9 d. i( lofficer of Toyota Motor Sales USA. Inc.
/ B" ?4 O/ \& ^- V, _Separately, among hundreds of Toyota dealers lobbying
, w M& c y- ?& p! G( k& u' h- Dmembers of Congress Tuesday, there seemed to be widespread% m8 i, l" N1 _ O
rancor toward a federal government they view as picking on the
& ~# ?; f6 I/ W/ W& }- ?automaker, at least in part because of the government's i8 y" @) [# {% [% D
investment of billions of dollars in General Motors and
% K7 N* s) a! P( X. gChrysler.3 i3 Z6 s; s; W
"That's hard for me as a citizen to understand why my tax
5 a c- [1 f4 U" N' I! T9 o* ydollars are going in that direction," Paul Atkinson, a
; R+ ^& W1 c( {* w2 q2 oHouston-area Toyota dealer, said at a news conference that also6 B) X( b- g/ E2 d+ O3 i
served as a pep rally for the visiting dealers. "To compete
& e0 m0 E9 g2 ]1 g& l% u2 [with the government as an individual entrepreneur is pretty6 s# k9 \1 `- X( [4 C7 B. N
tough."! |; j% K$ r* h% B1 Y! \
---" K: [/ o, ]" L X9 v$ N7 K
Associated Press writers Alan Fram, Stephen Manning and Tom& h* W! v+ i/ {7 a. M
Raum in Washington and Tom Krisher in Detroit contributed to5 m8 `6 y4 U* Q6 b) z8 B
this story.3 L _% o o2 M
3 b+ l3 @* e/ ]' o-0- Feb/23/2010 21:04 GMT |
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