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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
1 d" Q! P ^2 H+ F7 B. \By LARRY MARGASAK and KEN THOMAS
+ d7 ], m% \* Z! YWashington (AP) -- The president of Toyota's U.S.: R7 V1 ~# |( S# J+ |+ T
operations acknowledged to skeptical lawmakers on Tuesday that
# Q0 [' `$ O6 s5 F& z/ xthe company's recalls of millions of its cars may "not totally"1 j3 U) l5 T) H2 N, k) h' T4 B
solve the problem of sudden and dangerous acceleration.
8 |7 `, n5 p0 ~* T"We are vigilant and we continue to look for potential& Q- s, Z# j8 A- _- r
causes," Toyota's James Lentz told a congressional panel.
/ Z$ X2 ?7 ]! I; S% v) {4 A( sHowever, he repeated his company's position that unexpected4 H! g( h ]: }' c# Y5 {% q
acceleration in some of the company's most popular cars and- \1 Y( H4 y% k1 D) j- L- l8 _
trucks was caused by one of two problems -- misplaced floor* @! \* B; s& k( n( ]- n
mats and sticking accelerator pedals.2 E" M" V* L6 k X/ m
He insisted electronic systems connected to the gas pedal- G4 u' R7 b9 U8 |
and fuel line did not contribute to the problem, drawing sharp+ A1 d4 r9 D+ W. o0 @, w
criticism from lawmakers who said such a possibility should be
1 E0 l4 x4 {# f# v! J2 afurther explored -- and from a tearful woman driver who could
; N5 ^+ `! [& Y* @+ V. j, Bnot stop her runaway Lexus.4 a% ]2 C5 U' D5 I. Z7 ]5 z
"Shame on you, Toyota," Rhonda Smith, of Sevierville,; I7 d+ j( e) D. ~% T
Tenn., said at a congressional hearing. Then she added a second
5 |& {" `0 W4 b& ^! g"shame on you" directed at federal highway safety regulators.
$ A% P+ Z" ~! `- MTexas Republican Rep. Joe Barton cautioned his colleagues
& o7 Q$ V4 l& {3 D4 f- Rearly in the hearing against conducting a "witch hunt" and said
; s' D( `* W. J* F( T! N- J# Q"We don't want to just assume automatically that Toyota has6 z' ^( c) K2 Q" o) O0 _ \
done something wrong and has tried to cover it up." But midway
! g9 a. D$ r7 X8 jthrough Lentz's testimony, Barton said of Toyota's
4 a) S8 t5 |( ]" e, H8 _) ~" w. D [1 iinvestigation of the problems: "In my opinion, it's a sham."
) G+ J1 Y; l5 Q. r1 m2 q m# l& i8 i/ O4 MLentz said the company had not completely ruled out an
& A& ?$ L- ?0 [; ^; o' K* h+ relectronics malfunction and was still investigating causes of
& A) W# B( _3 U1 z! R5 N4 Dthe sudden acceleration. Still, "We have not found a
+ n h5 W% X: V- g' Nmalfunction" in the electronics of any of the cars at issue, he
! ?. o2 {0 z7 S% }3 Lsaid.
: Y' O% u6 j4 Z( i( W- [As to Smith's harrowing story, "I'm embarrassed for what+ I1 V+ y. I& E' _% |4 c
happened," Lentz said. "I want her and her husband to feel safe: L1 i I( X: X
about driving our products," Lentz said.. o6 z$ }2 D" T( ]! O: B2 A
Three congressional panels are investigating Toyota's
! A: U4 F5 R9 [$ Z/ z( pproblems, which affect a huge number of Americans. Toyota has
& n6 g& F; X/ y t& r( y9 ^recalled some 8.5 million vehicles worldwide -- more than 6, q% B6 a) u) [8 A( D) P! Y; o6 w: `
million in the United States -- since last fall because of
( E# a b$ Q) S5 eunintended acceleration problems in multiple models and braking
0 {) C1 O( H4 V9 x: Z( Xissues in the Prius hybrid. It is also investigating steering
! o3 g7 p! E/ B6 V0 s! z# F4 }concerns in Corollas. People with Toyotas have complained of' U& T; {3 R9 S; E
their vehicles speeding out of control despite efforts to slow; ~* y8 L% b7 ^1 a8 x
down, sometimes resulting in deadly crashes. The government has
0 Q! \$ ~* i# ?received complaints of 34 deaths linked to sudden acceleration
]1 z2 x* m8 A/ G1 f# F0 Wof Toyota vehicles since 2000.+ e& o% ^- E X2 K6 N2 K
Lentz, who choked up while discussing the death of his own5 Z3 i1 w3 c) P3 o
brother more than 20 years ago in a car accident, said he0 F5 N6 I, D5 F% g% l
understood the pain.$ x' X6 D+ X& E% ~8 |
"I know what those families go through," he said.
- u6 I: v5 `; T1 o7 y/ KLentz has said in the past that he was confident Toyota's
- G2 \6 H# f m: J/ t& Gfixes on the recalled vehicles would correct the problems.
! m1 w6 G! i9 w( ]1 l7 oBut when pressed by Energy and Commerce Committee Chairman1 H. O c7 w% S! [* |3 E, ?: I
Henry Waxman, D-Calif., on whether the two recalls Toyota put; X3 i+ r; o0 E) U4 N3 t7 M- B, m
in place to deal with the issue would completely solve it,5 Q/ A n) B. F7 `$ }# {
Lentz replied: "Not totally."! k* f; }/ S: k d q5 S: l
Still, he said chances of unintended accelerations were9 c% `, k/ Z* v- U! v d
"very, very slim" once the recall was complete. Lentz also said x& S8 F# Z/ k
Toyota was putting in new brakes that can override the gas9 B4 |9 d' Z' P+ f6 ^2 v
pedal on almost all of its new vehicles and a majority of its' w$ S; l( E, ~8 k$ ~' Y
vehicles already on the road.+ b- j$ H6 x" j
Meanwhile, Toyota president Akio Toyoda, who will testify/ `9 w2 D, O- ]8 J. z
before a separate panel on Wednesday, said he took "full
+ |: Y' I" }7 ^6 r" kresponsibility" for the uncertainty felt by Toyota owners and
' `# w, S h) v1 b, R) U+ I$ Boffered his condolences to a San Diego, Calif., family who were
; G0 R# U5 G8 b# tkilled in late August, reigniting interest in the problems.
, ` R* c' Q- U8 _( ~+ _- x"I will do everything in my power to ensure that such a
- J% K j( n# M7 u, \3 ` atragedy never happens again," Toyoda said in prepared testimony
- h3 @7 C6 y; q3 A3 G8 C6 Y* [for Wednesday's hearing to the House Government Oversight4 _) h8 V- q$ e/ D& c
Committee. "My name is on every car. You have my personal+ M, L( |1 ?* K+ j) ^" e; q: D
commitment that Toyota will work vigorously and unceasingly to& Y& Z4 S9 {; p( H6 Z- Q; I
restore the trust of our customers." W1 U/ _: M( K, P" _( x( a3 S/ B
Lawmakers heard a brief, but riveting, deion from
0 o$ i5 h5 d6 h0 ?: i/ uSmith, the Tennessee woman whose Toyota-made Lexus suddenly
8 a P6 i+ K. j4 x7 C6 `! |# M# Jzoomed to 100 miles per hour as she tried to get it to stop --9 `/ N$ T6 ~# w ]) b
shifting to neutral, trying to throw the car into reverse and
5 W0 A( ^$ i( [, |1 A4 ]hitting the emergency brake. Finally, her car slowed enough
/ d# |: p4 U+ r3 _5 B6 Othat she was able to pull it off the road onto the median and3 `/ `, M. P# K8 l! y/ ]" Q4 s. k
turn off the engine.$ e2 a! K1 `4 ?- M1 D/ x4 H
Fighting back tears, she described her nightmare ride of/ ^. Z R& j9 T- `. r
October 2006, calling it "a near death experience."
& Z A- w1 s+ D6 E q"After six miles, God intervened" and slowed the car, she
/ d- D! C2 n8 y1 f2 G- Nsaid. She added that it took a long time for Toyota to respond
9 S. s9 H9 V, }' R j( m6 b3 bto her complaints.
% `: y- q4 @0 H& p% R! m) ^In an often contentious full day of testimony, lawmakers
; X q; w8 r3 ~& e# r j) _, B+ Kreturned again and again to the question of whether electronic
6 W% i! [4 m+ x" s: m: xmalfunctions may have contributed to the speeding cars.
' q. s$ t- A! ]"We are confident that no problems exist with the electric7 M9 T) W) Q' T) d& `5 K
throttle control system in our vehicles," Lentz said. He cited
1 ]6 a& z% Q. g9 V* ?"fail-safe mechanisms" in the cars that were designed to shut
' p7 y& S5 Y$ s3 z$ ooff or reduce engine power "in the event of a system failure."
+ w6 H2 v1 S/ ] f bTransportation Secretary Ray LaHood told the panel in
, Z0 }% \) v. t: _" ]! w4 X; C9 ?prepared testimony that possible electronics problems were
' L. z7 \3 S0 W) b# m% sbeing looked into by his agency. He said the company's recalls
. I9 c+ s" y/ `3 d* k1 rwere important steps but "we don't maintain that they answer
9 [4 v' Q7 k6 bevery question."
0 L. I( R/ T. d1 H* ~% Q) L; ZToyota hired a consulting firm to analyze whether# _8 q4 h2 G$ D5 \
electronic problems could cause unintended acceleration. The' B( Q, U- C0 q5 B
firm, Exponent Inc., found no link between the two. But
% D3 s+ h1 t. ]1 k F) I# Pcommittee investigators said the testing studied only a small* t1 h& @' G5 J
number of vehicles3 B: A% E7 b! e/ H
Tracking down an electrical problem can be far more8 \$ a2 { ]; @# q* S
difficult, expensive and time-consuming than finding a
! ^5 h. G# Y$ L( r2 j' [% umechanical problem. Electrical problems can have more than one7 V8 d4 J4 z D8 d. ^- o
source, and they can come from inside or outside the car.4 S4 E* g# }" A# @9 h
Mechanical problems often leave clues such as physical damage,/ \7 T+ l2 z, i; j6 O6 y: I8 i
where electronic troubles can be hidden in software or leave no4 M+ _4 T# k& l4 @; t
trace at all.
3 e4 U2 B& m9 s6 J7 G3 AHouse investigators who reviewed Toyota's customer call1 z* w$ U, R# U( @5 G$ a
database found that 70 percent of the complaints of sudden* l+ U- ?8 C8 B2 S5 @1 l- q( w
acceleration were for vehicles that are not subject to the
Q6 f+ _/ r5 \ ~% b; hrecalls over floor mats or sticky pedals.: j4 d0 s, U2 ^) j. v
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,$ a; y* _# ]# S: ~' O' K: v: N. o
said Toyota "misled the American public by saying that they and+ W5 p4 X0 K6 Y1 O
other independent sources had thoroughly analyzed the. b+ l% x4 t/ J2 R1 X: z
electronics systems and eliminated electronics as a possible
; P) B4 F; g# d# f1 P. e/ S- zcause of sudden unintended acceleration when, in fact, the only
/ g2 H7 s8 m- Z+ G, ]1 y. T2 Hsuch review was a flawed study conducted by a company retained' f) B2 f0 e3 L/ C% r
by Toyota's lawyers."
+ |/ E& k2 L% p" w% B& KLentz apologized anew for the company's slow handling of
& v" } i5 ^0 f; |problems. "We have not lived up to the high standards our7 @5 y. c2 Q6 x- J5 i
customers and the public have come to expect from Toyota," he2 H, K5 e- B l2 q9 y ?
said.# W( d2 s; ~# z- a# H: Y" v
"Put simply, it has taken us too long to come to grips with
" D3 }& P7 l1 l; r- l& r; ta rare but serious set of safety issues, despite all of our
2 G$ _2 t7 s: ^; `7 a# S+ n7 dgood faith efforts," said Lentz, president and chief operating
' t S, ~- H+ k' @, S# T$ Rofficer of Toyota Motor Sales USA. Inc.9 b$ l# j! i: {6 o
Separately, among hundreds of Toyota dealers lobbying
' p% V5 G/ v- ~2 y: h8 v4 P* j( zmembers of Congress Tuesday, there seemed to be widespread
7 m0 i. Q, R& J* lrancor toward a federal government they view as picking on the
7 a; F7 t, t$ {6 L- n( v$ Oautomaker, at least in part because of the government's
4 R r3 A& k8 ~. o5 b! ^investment of billions of dollars in General Motors and
3 P% Z- Y2 Y1 a1 c* @Chrysler.9 ]1 J Z: _8 [& A4 D
"That's hard for me as a citizen to understand why my tax8 P! X/ R" g% V0 |- S/ a3 Q; ?
dollars are going in that direction," Paul Atkinson, a
9 T4 g5 b" N) N. X) S J; bHouston-area Toyota dealer, said at a news conference that also
8 _8 V$ r# V" Gserved as a pep rally for the visiting dealers. "To compete
b0 U R0 U0 c6 W9 i' j/ Ewith the government as an individual entrepreneur is pretty
) p5 ~0 \; }- `tough."/ I2 [6 j( l' S' L; O$ \5 ]! b9 T6 X, \
---
2 l; a6 ]# z. k, Y m6 y* K2 v& TAssociated Press writers Alan Fram, Stephen Manning and Tom
. c7 {8 R3 x, `% D4 u& fRaum in Washington and Tom Krisher in Detroit contributed to& t: Q: _- r5 Y4 u: T, J) N
this story.
7 \6 ^3 j% e4 S- c: u- P" S
% U# r+ }, e) G. [! W-0- Feb/23/2010 21:04 GMT |
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