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丰田承认换踏板不一定能全部解决加速问题& N4 Z6 ^( f$ Z& P) M
By LARRY MARGASAK and KEN THOMAS, ]2 F4 b' u9 q! z, V5 u
Washington (AP) -- The president of Toyota's U.S.
5 V: v; T1 ^# Z+ x* V Ioperations acknowledged to skeptical lawmakers on Tuesday that5 ]9 g/ c3 M9 d: w1 s% K6 d$ z
the company's recalls of millions of its cars may "not totally"( K- P: a" M3 J( p4 p
solve the problem of sudden and dangerous acceleration.
) Q, e: _( M, M+ N @6 j"We are vigilant and we continue to look for potential
( {3 u' D5 |; l3 Q9 t2 |, ]+ b3 Lcauses," Toyota's James Lentz told a congressional panel.8 ^0 d; a% R" c- z7 ^6 e" u
However, he repeated his company's position that unexpected
" E, V: N& d9 [0 I- K0 x, Uacceleration in some of the company's most popular cars and+ b6 T# L! y: K8 J
trucks was caused by one of two problems -- misplaced floor
7 ]5 u9 N/ w6 xmats and sticking accelerator pedals.
8 ?& ] n1 ?' YHe insisted electronic systems connected to the gas pedal
) H+ r) o) P6 V0 \- Y6 b4 Band fuel line did not contribute to the problem, drawing sharp
' k6 I* `$ I9 p9 w) @: s; xcriticism from lawmakers who said such a possibility should be
) O6 X% ~1 \9 L8 Y# F/ x3 [further explored -- and from a tearful woman driver who could
; B' w' [7 X& `: I Dnot stop her runaway Lexus.( \, ]; u6 @% s
"Shame on you, Toyota," Rhonda Smith, of Sevierville," x: s+ R6 G5 I9 z9 o. y
Tenn., said at a congressional hearing. Then she added a second
3 P3 W8 z1 V g3 K"shame on you" directed at federal highway safety regulators.
8 O$ s A) r' x- r$ ]: C- tTexas Republican Rep. Joe Barton cautioned his colleagues" r5 z! l6 @* ?4 h) c% V
early in the hearing against conducting a "witch hunt" and said
- J! p0 l. _( U& N/ s"We don't want to just assume automatically that Toyota has7 }$ x- t( b1 b" j1 k/ D
done something wrong and has tried to cover it up." But midway* \% {0 v5 ]3 P1 B2 ]2 P# J4 z
through Lentz's testimony, Barton said of Toyota's' a1 H* }7 q6 l8 L' _
investigation of the problems: "In my opinion, it's a sham."' q# ~* b, H0 C1 x J3 Q
Lentz said the company had not completely ruled out an
' l7 O/ U1 |- belectronics malfunction and was still investigating causes of+ i$ P% T; y$ `. q, h0 v
the sudden acceleration. Still, "We have not found a3 O! X/ L b. U% z3 P9 c+ J
malfunction" in the electronics of any of the cars at issue, he1 U$ ]" Y$ {) d. e) H U. ]) w3 ~( z
said.& y# T2 [% `( f5 u) e
As to Smith's harrowing story, "I'm embarrassed for what- m; ^% n: K" `7 Z- I
happened," Lentz said. "I want her and her husband to feel safe. P" w% w* O% ~6 k0 X3 i$ o
about driving our products," Lentz said.
/ ]( V! D! l" |# NThree congressional panels are investigating Toyota's
4 ^" p. k+ [) @problems, which affect a huge number of Americans. Toyota has( G/ \# m7 \+ N* n
recalled some 8.5 million vehicles worldwide -- more than 6
8 l4 F% L" F3 |5 ]: P& T+ imillion in the United States -- since last fall because of
9 t0 O1 L! ~/ V+ U8 E4 H! {unintended acceleration problems in multiple models and braking5 @" o, j5 V1 e3 g" F3 X$ R
issues in the Prius hybrid. It is also investigating steering" p! `$ q: O; q
concerns in Corollas. People with Toyotas have complained of- }2 u* E" z2 J
their vehicles speeding out of control despite efforts to slow
) \7 }+ K6 F7 ydown, sometimes resulting in deadly crashes. The government has, C) m( g" |$ w
received complaints of 34 deaths linked to sudden acceleration
6 C( t, i/ y5 pof Toyota vehicles since 2000., p: V6 s( \! P& S7 i' t+ |# M
Lentz, who choked up while discussing the death of his own! z. s. U c3 f! [. c# O
brother more than 20 years ago in a car accident, said he
) L+ Q0 C. p- b- R$ E6 @understood the pain.* }4 H' S1 F* c9 V
"I know what those families go through," he said.% k* ]! Q- P/ E9 ?
Lentz has said in the past that he was confident Toyota's
+ N1 ]1 ~4 B" T2 e: efixes on the recalled vehicles would correct the problems.( i" z9 \+ e& ~
But when pressed by Energy and Commerce Committee Chairman
- d8 N' r* C' T0 y$ L9 sHenry Waxman, D-Calif., on whether the two recalls Toyota put' ^% f! [$ P+ t* i. K- l
in place to deal with the issue would completely solve it,1 N* J# T* K; a/ J
Lentz replied: "Not totally."
% L: c5 P3 m! P7 k8 vStill, he said chances of unintended accelerations were7 ?) M0 D3 e7 q4 I9 A0 e* j' G s, t
"very, very slim" once the recall was complete. Lentz also said
9 F" D' i# A/ I: a8 ?) _Toyota was putting in new brakes that can override the gas! x* p3 C; p" ^; b5 b
pedal on almost all of its new vehicles and a majority of its
2 S7 x6 j0 B+ o7 ~4 O: `vehicles already on the road. S+ A( M4 X) W7 B9 K; h6 J
Meanwhile, Toyota president Akio Toyoda, who will testify2 a4 Z; S" r# ?" l+ |
before a separate panel on Wednesday, said he took "full
" s7 M; V* E vresponsibility" for the uncertainty felt by Toyota owners and, O \; K& `6 J t& V6 A$ ]
offered his condolences to a San Diego, Calif., family who were0 |) E. L7 h- ]/ ^9 e8 [: m
killed in late August, reigniting interest in the problems.9 o# j1 O! R) P0 Y6 M8 Z4 u
"I will do everything in my power to ensure that such a" s. a" T1 E5 H' x8 q
tragedy never happens again," Toyoda said in prepared testimony
( R: E/ ], t3 v+ R2 \; X, Qfor Wednesday's hearing to the House Government Oversight
, O3 O! ` P2 P# h" f; _Committee. "My name is on every car. You have my personal* L- n! T4 F0 G h5 S3 Q
commitment that Toyota will work vigorously and unceasingly to; r1 W/ W6 M0 A" I6 p
restore the trust of our customers."
% k( K4 F( `* t1 ~& W1 D1 wLawmakers heard a brief, but riveting, deion from
& G1 d+ f' }" N7 `* s* OSmith, the Tennessee woman whose Toyota-made Lexus suddenly
, ]: G5 x: O/ x, O" T: jzoomed to 100 miles per hour as she tried to get it to stop --
6 m9 I4 P5 }7 l) e6 C/ Y6 mshifting to neutral, trying to throw the car into reverse and
1 C" R$ h8 N' l! m* vhitting the emergency brake. Finally, her car slowed enough$ w8 A G. R# Y; f
that she was able to pull it off the road onto the median and
1 ]5 L% N: G. a/ j. Z$ E' l1 I h% ?turn off the engine.
' B4 {) P( V( P0 ~6 r1 SFighting back tears, she described her nightmare ride of+ M u, v+ R; W, B& B
October 2006, calling it "a near death experience.": p) m# B8 j' i4 @5 v! X4 q
"After six miles, God intervened" and slowed the car, she: x G; b0 i7 K& R
said. She added that it took a long time for Toyota to respond- n6 {# s* Y {2 b& I
to her complaints.
' D6 ~$ b7 @* ]$ w, a- BIn an often contentious full day of testimony, lawmakers" y; A# F% ]9 {( |( R
returned again and again to the question of whether electronic
3 e5 A+ |/ C) Lmalfunctions may have contributed to the speeding cars.
) e) d( o$ B3 q" R' t- E0 z. m"We are confident that no problems exist with the electric; [: w7 b3 X2 w" |" e
throttle control system in our vehicles," Lentz said. He cited
& }" m5 V! R, J( u' z- x& i, z"fail-safe mechanisms" in the cars that were designed to shut
8 u! M Q" O( X: { |off or reduce engine power "in the event of a system failure."# l' Y# ]2 ~% y1 [, ]
Transportation Secretary Ray LaHood told the panel in
) S3 L7 V0 m W: zprepared testimony that possible electronics problems were' i' l1 t k! @2 j' Q. k1 O8 p
being looked into by his agency. He said the company's recalls" y& z& {2 s. s; h# I
were important steps but "we don't maintain that they answer' j( _& H6 d4 I+ o, F' f+ U6 H
every question."- p% n R7 N7 m9 S
Toyota hired a consulting firm to analyze whether
! b. k3 F% K! ^" Y& N& ?electronic problems could cause unintended acceleration. The; T u8 r) T; {# j
firm, Exponent Inc., found no link between the two. But- f( T* Q$ m% z
committee investigators said the testing studied only a small( O5 j1 y- s6 _. x9 W
number of vehicles% ~) y. y. g. x' T
Tracking down an electrical problem can be far more% M0 H; o& q. d! u; A
difficult, expensive and time-consuming than finding a' K( S9 X2 P6 C+ F$ N' m
mechanical problem. Electrical problems can have more than one3 w7 i. k% b& f8 a1 B5 t0 W: O
source, and they can come from inside or outside the car.
g" z/ ~% X8 o, nMechanical problems often leave clues such as physical damage,
- a$ F" y* L& z* D9 S% A' |' bwhere electronic troubles can be hidden in software or leave no
6 C8 |, F+ p4 etrace at all.5 l# \. A4 R$ f
House investigators who reviewed Toyota's customer call- ^- |6 I: k# p$ O$ k
database found that 70 percent of the complaints of sudden i. y; g7 U7 n& r \
acceleration were for vehicles that are not subject to the
8 ~/ ^3 _ H8 {1 O- G# c; Brecalls over floor mats or sticky pedals.
$ U, X% a7 K4 cRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 w& M5 V) K$ b# {" T
said Toyota "misled the American public by saying that they and
5 T/ r" C9 I) d3 v* o7 R0 pother independent sources had thoroughly analyzed the
# y0 W% m! _4 a7 o9 w" Yelectronics systems and eliminated electronics as a possible1 a5 j) [# x4 o0 W) S
cause of sudden unintended acceleration when, in fact, the only, {, v% M0 o9 y9 m
such review was a flawed study conducted by a company retained
$ O, W0 g1 s8 l. ?7 ^3 A) ?by Toyota's lawyers."* m, w! B& v7 ^, \; _3 h
Lentz apologized anew for the company's slow handling of+ S" K6 {* C: H5 j3 s; K. S
problems. "We have not lived up to the high standards our
3 \+ F( W/ y9 Q& T% jcustomers and the public have come to expect from Toyota," he+ [6 y# W: _& E3 G- m& D3 ~
said.
' ?0 k/ s4 v. [' J' `( s"Put simply, it has taken us too long to come to grips with
# y- u# c, X5 B! n, _2 la rare but serious set of safety issues, despite all of our! t9 M6 |9 r8 ^7 a) N4 c
good faith efforts," said Lentz, president and chief operating6 Z% ?2 ]* X4 ?* m5 ^8 P/ @6 J' `
officer of Toyota Motor Sales USA. Inc.5 w/ n5 L5 b# R4 e6 o
Separately, among hundreds of Toyota dealers lobbying
9 s$ g2 y, j; _9 |1 O! ~9 Nmembers of Congress Tuesday, there seemed to be widespread
! w- Q- r K8 p. L* ]rancor toward a federal government they view as picking on the9 X. _) ^. R" _; x4 Q/ C; Y% y3 `5 _
automaker, at least in part because of the government's5 P0 Y, }- y+ n) R T7 V0 `
investment of billions of dollars in General Motors and: z( g/ l# B, {: A& ^
Chrysler.
- n- _ P7 D# p; i9 ~9 s"That's hard for me as a citizen to understand why my tax
' ]5 j i5 u- o0 E8 d) xdollars are going in that direction," Paul Atkinson, a
2 B) @, p- J5 J* c% ^Houston-area Toyota dealer, said at a news conference that also
% K1 X7 A7 Y$ W3 |1 [served as a pep rally for the visiting dealers. "To compete
) ]' {" i9 \! P1 R, L* z- L8 [7 Gwith the government as an individual entrepreneur is pretty
/ J7 |; |5 O9 U) R# C7 s( Ntough."
& h6 P1 T9 c! |4 j4 O---2 h! W8 s6 |" Z0 P
Associated Press writers Alan Fram, Stephen Manning and Tom
, e/ l. }5 ^4 Q9 _, CRaum in Washington and Tom Krisher in Detroit contributed to" [' @! w+ k( r* ~( _; C
this story.
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* S! F% ?9 h+ g9 p6 K8 J* {9 E+ k-0- Feb/23/2010 21:04 GMT |
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