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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
0 s8 x3 ^( z( p2 h7 ~. tBy LARRY MARGASAK and KEN THOMAS, W4 l+ B8 [3 G' N9 I
Washington (AP) -- The president of Toyota's U.S.* m" G7 w5 ~+ @. l2 V
operations acknowledged to skeptical lawmakers on Tuesday that
8 \% ~3 c8 O6 v4 R# qthe company's recalls of millions of its cars may "not totally": m. q+ B6 j9 [$ A. S& a0 {
solve the problem of sudden and dangerous acceleration., B" ~9 a6 v0 ^; |
"We are vigilant and we continue to look for potential4 N' M R. E) T# o2 k
causes," Toyota's James Lentz told a congressional panel.# j7 \% H7 i. L4 x
However, he repeated his company's position that unexpected
$ V5 a8 V5 `# b Z" o5 Kacceleration in some of the company's most popular cars and
' w' K4 y X D m6 e! ^trucks was caused by one of two problems -- misplaced floor
! Y) V) j9 ?: _3 n/ @ Nmats and sticking accelerator pedals.
4 _3 O" s; F+ e QHe insisted electronic systems connected to the gas pedal
% X/ {% C4 r+ L$ n9 }and fuel line did not contribute to the problem, drawing sharp; ~' K J) q: p9 D* F: }
criticism from lawmakers who said such a possibility should be! H7 ]1 o. P2 p+ `9 A" j8 ~
further explored -- and from a tearful woman driver who could
) _3 o/ m+ e& L, Q5 Z9 ]8 Inot stop her runaway Lexus.; f# F3 H, x% h/ C1 u
"Shame on you, Toyota," Rhonda Smith, of Sevierville,. ? k* r% u, o8 ?0 d" }1 w
Tenn., said at a congressional hearing. Then she added a second
/ ]+ r- { g5 |1 V1 W# a0 |"shame on you" directed at federal highway safety regulators.0 c( l( c0 \9 x- G; _
Texas Republican Rep. Joe Barton cautioned his colleagues
" H& `) v. Y# j& Z- q" Aearly in the hearing against conducting a "witch hunt" and said: ^ i( Q8 R1 d: D3 B2 _+ u% J
"We don't want to just assume automatically that Toyota has
7 h8 z, q0 Q% H0 V) L+ C, jdone something wrong and has tried to cover it up." But midway$ P8 q- S# G, _6 v% @) m, {/ q3 B
through Lentz's testimony, Barton said of Toyota's& a# H9 Y5 F* S2 ]
investigation of the problems: "In my opinion, it's a sham."5 q! H% D% B! n8 R8 J! W
Lentz said the company had not completely ruled out an
6 p' x3 P# k# a* g5 Pelectronics malfunction and was still investigating causes of7 l8 H* z- D* [& q" z3 e
the sudden acceleration. Still, "We have not found a
) Q. }$ z7 W. J1 Z- Pmalfunction" in the electronics of any of the cars at issue, he
3 q# |) `7 x3 T) dsaid.
! R) S1 o0 B% O$ {As to Smith's harrowing story, "I'm embarrassed for what
* \' q& }4 n- s$ T. b1 Ahappened," Lentz said. "I want her and her husband to feel safe, a& z" B8 E# M7 A) B/ V9 V
about driving our products," Lentz said.
J% i( e6 ]6 [Three congressional panels are investigating Toyota's
8 g, X# r& [- f2 T% L* {4 Pproblems, which affect a huge number of Americans. Toyota has
7 U% m6 g' X$ a, ^: I0 Arecalled some 8.5 million vehicles worldwide -- more than 6) U9 I! R0 o6 a* ~/ E$ a/ y
million in the United States -- since last fall because of
! a/ R4 H, n% Runintended acceleration problems in multiple models and braking
0 I/ H2 X. o+ q" Y$ z* P; ]% Wissues in the Prius hybrid. It is also investigating steering$ U( Z1 ~! `: r% N) d6 n( ?! u
concerns in Corollas. People with Toyotas have complained of8 q+ P/ `7 E; N
their vehicles speeding out of control despite efforts to slow
3 n5 {* x x' @; wdown, sometimes resulting in deadly crashes. The government has' U, Q6 c9 x/ q# w1 N
received complaints of 34 deaths linked to sudden acceleration7 l& S7 T \1 ~4 O4 N1 i2 M% {$ a
of Toyota vehicles since 2000.
, O2 f; S! L( v, G" N1 jLentz, who choked up while discussing the death of his own
8 ^: V4 Z! T# F2 p2 [brother more than 20 years ago in a car accident, said he& y1 r* F3 d5 m+ x" _- [( y
understood the pain.
- g9 ?, b8 Y. x& r"I know what those families go through," he said." f/ H7 G7 I4 T
Lentz has said in the past that he was confident Toyota's( K( }1 u& A7 ?( U0 W
fixes on the recalled vehicles would correct the problems.( t) L9 R3 z3 R
But when pressed by Energy and Commerce Committee Chairman
; ]. {& [3 a3 ^0 A$ y hHenry Waxman, D-Calif., on whether the two recalls Toyota put
. t* _( C# q. D3 din place to deal with the issue would completely solve it,6 ~1 T' @- p x: [6 k1 Q3 h
Lentz replied: "Not totally."" O2 j" ?9 h( y5 Y4 z
Still, he said chances of unintended accelerations were
% y& {4 R0 ~! ?"very, very slim" once the recall was complete. Lentz also said
- f( p: a- D$ n% F, v7 o/ a8 D0 b7 IToyota was putting in new brakes that can override the gas
: w4 W# T. N# G) q1 C9 fpedal on almost all of its new vehicles and a majority of its# a/ ^% p4 u) h
vehicles already on the road.
: k; g0 e" G" i9 DMeanwhile, Toyota president Akio Toyoda, who will testify& l9 V$ @& z; b7 A
before a separate panel on Wednesday, said he took "full7 K2 b' {" t, h( J1 D$ [
responsibility" for the uncertainty felt by Toyota owners and4 B6 c% z( _0 M6 r% c
offered his condolences to a San Diego, Calif., family who were
" C+ Z' V2 Y8 {# |$ Ykilled in late August, reigniting interest in the problems.
& n3 s! j* k2 y, b0 N$ N Q"I will do everything in my power to ensure that such a @: k N. }1 |* [! v& G- @. \
tragedy never happens again," Toyoda said in prepared testimony
/ _% v" l3 K/ Y/ [+ sfor Wednesday's hearing to the House Government Oversight7 ?( W9 Y2 t3 C) K, h
Committee. "My name is on every car. You have my personal3 ^ J9 [& F9 S/ @7 R' i# w* a
commitment that Toyota will work vigorously and unceasingly to- U2 E5 X) `8 R) l/ P7 \& b Q
restore the trust of our customers."
# L' [& m; [6 `" F R* p) F0 M- BLawmakers heard a brief, but riveting, deion from
$ g1 a# c( }3 N9 [9 rSmith, the Tennessee woman whose Toyota-made Lexus suddenly
1 |, Z) \5 y+ l$ E" rzoomed to 100 miles per hour as she tried to get it to stop --
% { \% ]% _) f" m- k. }shifting to neutral, trying to throw the car into reverse and4 W' [" o M5 ~ W. k z4 i
hitting the emergency brake. Finally, her car slowed enough$ A) g/ W2 d9 c6 y- C* ?1 p
that she was able to pull it off the road onto the median and9 S0 z" Y+ S8 y3 z
turn off the engine.
( `# U7 ?' k5 Y+ a& F( jFighting back tears, she described her nightmare ride of2 \% r- k# N- l7 U) g
October 2006, calling it "a near death experience."! ]: l- Y+ Z! ~8 r+ o
"After six miles, God intervened" and slowed the car, she
3 ?/ e- J$ I9 M4 [# W+ S; t% Usaid. She added that it took a long time for Toyota to respond
# m* C! w, T; E9 n. N) Ito her complaints.* ^1 h* H& j3 W2 ]( l
In an often contentious full day of testimony, lawmakers3 u, a/ s2 n+ Q7 r" d" ]) E
returned again and again to the question of whether electronic
2 j! H c% v: L Z% pmalfunctions may have contributed to the speeding cars.8 z, y: v5 \) o: @0 R7 l) v @
"We are confident that no problems exist with the electric
- G! p4 _8 ^; cthrottle control system in our vehicles," Lentz said. He cited; P) J- x6 ^; z
"fail-safe mechanisms" in the cars that were designed to shut5 E8 y' S0 h0 w, A% a" n% f% P
off or reduce engine power "in the event of a system failure." R% F' b; m! i4 t7 ]2 P
Transportation Secretary Ray LaHood told the panel in: C. V; V* z9 r: Z% [0 t- K
prepared testimony that possible electronics problems were1 y/ j2 ] h, e/ C/ v, ^' {
being looked into by his agency. He said the company's recalls# S. t8 Y1 j* e# ^
were important steps but "we don't maintain that they answer
/ F4 {( E4 M8 K% A; nevery question."
/ \5 z# [( f( l2 ~$ J+ b% B1 }Toyota hired a consulting firm to analyze whether% U% }+ N: u* d( ~" b, E
electronic problems could cause unintended acceleration. The
8 P6 B9 i- k; n p, ?firm, Exponent Inc., found no link between the two. But
7 z: ?* g4 \: N/ ~committee investigators said the testing studied only a small
2 e/ W9 U; D2 ]+ [9 ]number of vehicles
% w: ? Q; Q( G- [. zTracking down an electrical problem can be far more5 ?8 t0 M7 M4 i
difficult, expensive and time-consuming than finding a l0 F$ j6 w5 K. {
mechanical problem. Electrical problems can have more than one4 Q" a3 v5 t# O( K I
source, and they can come from inside or outside the car.
0 }- H8 Z" J! t8 lMechanical problems often leave clues such as physical damage,0 D. l& ]. |) t0 H1 U4 f, Q
where electronic troubles can be hidden in software or leave no2 p; x/ ]4 ?' ~5 ^* A7 [# d# W# M- P a
trace at all.
) j0 O( d5 A! n2 UHouse investigators who reviewed Toyota's customer call; }. M; D8 W2 P9 L1 I
database found that 70 percent of the complaints of sudden8 V8 o( a8 Z! J& E! t
acceleration were for vehicles that are not subject to the1 t" X0 L+ U1 j, L$ q6 e- t: ~
recalls over floor mats or sticky pedals.9 u. Z$ m Y( T H+ F/ R: e. _
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& ?8 F! ?+ m6 o1 N7 r6 t+ h
said Toyota "misled the American public by saying that they and$ b; l0 f {4 I% i: H. W5 d
other independent sources had thoroughly analyzed the: r" C, x* n- O. z8 Y0 `4 h- @& W
electronics systems and eliminated electronics as a possible$ A& j- \3 V2 m) _2 b
cause of sudden unintended acceleration when, in fact, the only: S/ B; {4 W' k2 f# s. O4 n3 ]3 Y$ C
such review was a flawed study conducted by a company retained4 w" ^* h. \3 L1 \9 F$ V! S* Q
by Toyota's lawyers."7 [1 q) l# K* q& R4 S0 d2 q2 M6 ^
Lentz apologized anew for the company's slow handling of
( _! }" }% ~8 [3 i8 mproblems. "We have not lived up to the high standards our( B3 X: _5 z" s6 S# L
customers and the public have come to expect from Toyota," he0 d7 `, f/ E0 r
said./ r1 F8 J/ H8 F8 _" f
"Put simply, it has taken us too long to come to grips with
6 I5 |* G: w% f1 G# ?a rare but serious set of safety issues, despite all of our( n" r9 {3 l$ V5 u
good faith efforts," said Lentz, president and chief operating1 X1 m, Y% W9 ^/ D
officer of Toyota Motor Sales USA. Inc.
' R1 L9 |+ C# G( s* S4 `Separately, among hundreds of Toyota dealers lobbying
( @* o$ ?, A2 V; e b Z/ K* z$ Z- ^members of Congress Tuesday, there seemed to be widespread
1 \/ k! O' c7 }" i4 {rancor toward a federal government they view as picking on the
. [( ?3 X4 o" X! o; ~automaker, at least in part because of the government's
/ F% @6 [" G% g; {: E8 s9 cinvestment of billions of dollars in General Motors and
$ H7 b$ o3 v/ Y, r$ `# V0 \Chrysler.) n" G( }% p1 P3 h0 d
"That's hard for me as a citizen to understand why my tax
7 F. z Y1 Y6 U* K4 Pdollars are going in that direction," Paul Atkinson, a Y2 z$ ^* w7 M2 a) o
Houston-area Toyota dealer, said at a news conference that also6 f7 P2 g" ^ b3 C( a- |+ J Z
served as a pep rally for the visiting dealers. "To compete
/ t- y ~' l* ?4 K" q6 F8 zwith the government as an individual entrepreneur is pretty1 C0 `4 B$ n$ R- t
tough."
1 A3 P s" Y4 q- N# j4 A---1 J( r( O$ F3 F7 C
Associated Press writers Alan Fram, Stephen Manning and Tom
7 V. f3 e4 ^2 Z7 s# [; M% oRaum in Washington and Tom Krisher in Detroit contributed to+ q, M9 h- _& D, P+ b& J' M2 U
this story./ i$ A4 q2 Q! K V) M. k
3 u* {; n( K4 @1 ?7 B1 ~3 y1 [-0- Feb/23/2010 21:04 GMT |
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