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丰田承认换踏板不一定能全部解决加速问题6 ~4 ]& L+ |4 ~
By LARRY MARGASAK and KEN THOMAS
" ^; h8 y! Y- P. w" v/ t- ~: AWashington (AP) -- The president of Toyota's U.S.
9 v2 S5 r# ?" j, B$ Loperations acknowledged to skeptical lawmakers on Tuesday that
+ M7 l% w0 }5 uthe company's recalls of millions of its cars may "not totally"
$ R# B0 q* ~' E/ U2 _8 `, w; r7 Lsolve the problem of sudden and dangerous acceleration.4 f; O! Q: D1 u, h5 q: g
"We are vigilant and we continue to look for potential
! J2 d( l5 f; a$ ncauses," Toyota's James Lentz told a congressional panel.
6 o8 ^4 V; g+ LHowever, he repeated his company's position that unexpected7 n' J# H: _% Q, z( o
acceleration in some of the company's most popular cars and
# L( ^ t. F) F' ^2 xtrucks was caused by one of two problems -- misplaced floor
7 E' b' d3 [+ x2 j& u& `; Z# jmats and sticking accelerator pedals.
( E% ^; m$ Y; F; d3 n" Y* | y( HHe insisted electronic systems connected to the gas pedal% u5 T5 ^3 J( u% I( p
and fuel line did not contribute to the problem, drawing sharp, A2 W# t4 L7 H& l4 R
criticism from lawmakers who said such a possibility should be) F3 v2 e. |. a, [- P$ L4 Q
further explored -- and from a tearful woman driver who could% ~) e5 e7 [6 E8 y1 z& H6 G
not stop her runaway Lexus.
& Y( `5 n0 L4 y6 S% z"Shame on you, Toyota," Rhonda Smith, of Sevierville,
B4 k9 w9 r$ S, `Tenn., said at a congressional hearing. Then she added a second6 ~5 x5 x# A$ ]
"shame on you" directed at federal highway safety regulators.3 [2 b i) B! u+ Q
Texas Republican Rep. Joe Barton cautioned his colleagues
( |* A/ Z, q0 Y$ qearly in the hearing against conducting a "witch hunt" and said- z i3 b b+ g& v3 ~
"We don't want to just assume automatically that Toyota has
' k9 G# ~$ p# t' u2 }4 a7 u4 j0 Ldone something wrong and has tried to cover it up." But midway
/ k5 a3 u" i0 \! @: L4 b- U0 f4 Jthrough Lentz's testimony, Barton said of Toyota's
; L: l) v; i B/ i' [; vinvestigation of the problems: "In my opinion, it's a sham."6 ^7 ~7 e- |1 J0 s9 E, ~
Lentz said the company had not completely ruled out an
' y# F5 K2 Z5 n. J! `electronics malfunction and was still investigating causes of
: q2 r& V! F: D( s3 ^the sudden acceleration. Still, "We have not found a0 ]0 x n# d! T4 @7 l7 g
malfunction" in the electronics of any of the cars at issue, he
( F! i g2 U% G6 X$ Osaid.
5 _) A! w6 T3 h( kAs to Smith's harrowing story, "I'm embarrassed for what
0 g7 a, M& ~* P( |: X) a4 ohappened," Lentz said. "I want her and her husband to feel safe
( h& P9 N) @( ?( k4 Uabout driving our products," Lentz said.$ c% G9 r1 t# `, E j1 j' G
Three congressional panels are investigating Toyota's
U8 ]8 g9 A) Uproblems, which affect a huge number of Americans. Toyota has
, B7 `1 k: ^! g/ L# Krecalled some 8.5 million vehicles worldwide -- more than 6
9 K( m% L5 j7 h3 Q+ e3 N7 e& kmillion in the United States -- since last fall because of
# q( b8 t7 A3 R' Junintended acceleration problems in multiple models and braking0 [+ Q" t/ G2 C; ?6 ?
issues in the Prius hybrid. It is also investigating steering, n: y! A! n e! } v. p1 V
concerns in Corollas. People with Toyotas have complained of% b$ J. b5 Q/ k6 L5 C. [- `' P7 H
their vehicles speeding out of control despite efforts to slow6 S+ C2 V. N) _' O+ E) Z7 w( H
down, sometimes resulting in deadly crashes. The government has. J. G1 @% F; Z$ R8 G- \$ D
received complaints of 34 deaths linked to sudden acceleration/ c1 c7 \- c: P N7 L
of Toyota vehicles since 2000.
! Y' N, ` w( [9 s$ g' J6 FLentz, who choked up while discussing the death of his own1 ~6 S8 Z/ ^1 X' v2 e
brother more than 20 years ago in a car accident, said he
, M2 w1 V; E9 K- ^% n6 {5 Hunderstood the pain.
; p- }' N" ^( l+ C$ g7 A$ {"I know what those families go through," he said.. I5 g9 N( i1 h" \ f
Lentz has said in the past that he was confident Toyota's
. x) n7 ~+ ?( Y3 T$ A; W$ i8 mfixes on the recalled vehicles would correct the problems.! k- V& G& b) p' }$ m0 S2 Y/ b
But when pressed by Energy and Commerce Committee Chairman5 s9 W! X$ ?! e/ v* _
Henry Waxman, D-Calif., on whether the two recalls Toyota put
% }8 J) \+ c+ \# ]in place to deal with the issue would completely solve it,& \8 \' s8 Y$ V
Lentz replied: "Not totally."
4 V! h0 e# U+ u- j5 b" GStill, he said chances of unintended accelerations were; N3 N( M8 f* O z
"very, very slim" once the recall was complete. Lentz also said
2 d7 {1 f$ q% z# L4 UToyota was putting in new brakes that can override the gas. [9 B; ?. m3 v8 a
pedal on almost all of its new vehicles and a majority of its/ p7 p% x* b5 {$ A: a6 k& m
vehicles already on the road.) B, c! i% k5 v8 v
Meanwhile, Toyota president Akio Toyoda, who will testify
, ?6 M- B6 G$ q& Q# r- x3 qbefore a separate panel on Wednesday, said he took "full0 T7 e4 o) t! N) w# p
responsibility" for the uncertainty felt by Toyota owners and8 ^7 D8 l$ x+ O+ E
offered his condolences to a San Diego, Calif., family who were
! {! K& T+ D0 ?$ R' ~& X/ M: ekilled in late August, reigniting interest in the problems.& B: A/ k0 g4 ]
"I will do everything in my power to ensure that such a7 w" U8 n5 L3 k1 s) N2 p7 K' y
tragedy never happens again," Toyoda said in prepared testimony0 X+ _2 [3 n$ F# S; A
for Wednesday's hearing to the House Government Oversight
/ \, q( F% s/ ?- X" a& qCommittee. "My name is on every car. You have my personal+ n$ v3 O4 M6 z( L* F
commitment that Toyota will work vigorously and unceasingly to: S& ?3 ~$ a/ k0 f# v
restore the trust of our customers."' ]0 c, L& d# Z% { p
Lawmakers heard a brief, but riveting, deion from. M$ {. J$ x4 y! ^
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
# k7 g: _( w- Q. Zzoomed to 100 miles per hour as she tried to get it to stop --3 C' O, g5 m' x; x z
shifting to neutral, trying to throw the car into reverse and
. ?/ f! q0 Q0 M8 F0 z8 u \/ }hitting the emergency brake. Finally, her car slowed enough
. ]7 d! K- j4 Fthat she was able to pull it off the road onto the median and
, Z- o, O8 y% q) G: ^. O# aturn off the engine.8 ] H; d* A( K/ R/ L
Fighting back tears, she described her nightmare ride of
) h' S6 A! q# s" @* p) kOctober 2006, calling it "a near death experience."0 Z5 k( c. N5 Y& i! l/ f
"After six miles, God intervened" and slowed the car, she
4 u; ~2 p, {7 D# e3 E; }. p- csaid. She added that it took a long time for Toyota to respond3 k6 G( S- N: Q; R
to her complaints.
- h" h- A9 F* Y( V( I! K) ]In an often contentious full day of testimony, lawmakers
v3 A' I3 J7 g, |returned again and again to the question of whether electronic
7 o" Z ^( m7 M# Tmalfunctions may have contributed to the speeding cars.9 E- C; X+ i3 B2 m2 M8 I
"We are confident that no problems exist with the electric9 q7 w7 {: P+ G; T7 t5 R
throttle control system in our vehicles," Lentz said. He cited
1 D& D7 G$ A2 e: C( `"fail-safe mechanisms" in the cars that were designed to shut
2 T; w9 a+ X9 O. i/ Q1 @off or reduce engine power "in the event of a system failure."3 |9 L0 L r4 i& O' Y- ?$ g
Transportation Secretary Ray LaHood told the panel in9 {7 }1 j7 }* R/ V
prepared testimony that possible electronics problems were
) e1 c$ I! ~: `: X% x5 cbeing looked into by his agency. He said the company's recalls
2 y* b) k" g- H- G6 _9 p, r9 ywere important steps but "we don't maintain that they answer+ F! X4 x( Q2 e
every question."
; A, ^. ~" n+ zToyota hired a consulting firm to analyze whether4 Y ]6 N& l% w0 d7 E6 O* g
electronic problems could cause unintended acceleration. The
/ V! Y, ]0 m$ R4 qfirm, Exponent Inc., found no link between the two. But
/ @9 j' \7 ]! N2 N: j8 M( q$ i" h, @6 }committee investigators said the testing studied only a small, q2 }. L3 y2 K1 _* p! b. r- e) P, u. u
number of vehicles
+ F, J% p, [- h4 V: @, ETracking down an electrical problem can be far more
5 o9 E+ C0 |! V0 a$ odifficult, expensive and time-consuming than finding a) o1 _. m' o) @; d
mechanical problem. Electrical problems can have more than one
6 T% f+ K3 i# p" usource, and they can come from inside or outside the car.- X, W: T5 l' B, y J
Mechanical problems often leave clues such as physical damage,% T* N2 y, d; P+ h
where electronic troubles can be hidden in software or leave no
+ O! _* V& ~5 ?trace at all.% @ s3 z- {- W0 }8 B; c
House investigators who reviewed Toyota's customer call
+ D3 D" r- Z, G% M6 x+ Odatabase found that 70 percent of the complaints of sudden
' V" s, D: l8 ]: R, iacceleration were for vehicles that are not subject to the
: r, w0 z1 k0 f- ^" R# k' d0 Brecalls over floor mats or sticky pedals.
' M4 F9 u) Y- Z7 rRep. Bart Stupak, D-Mich., chairman of the subcommittee,9 c0 j3 t5 @+ ?
said Toyota "misled the American public by saying that they and
5 n4 \+ F5 G D4 G- s. @) j& @other independent sources had thoroughly analyzed the9 @4 O# c6 O- }: X! b/ y2 C! a
electronics systems and eliminated electronics as a possible; F3 g( U; `$ b5 ]! p
cause of sudden unintended acceleration when, in fact, the only
& E8 p+ I I! i' q7 p xsuch review was a flawed study conducted by a company retained. X$ T V* s; R/ g9 d8 Y
by Toyota's lawyers."
& z8 _ u: V+ A. f; nLentz apologized anew for the company's slow handling of
4 S! a' z' C2 yproblems. "We have not lived up to the high standards our. E6 M; ^; R: N' y* v* H8 D! n
customers and the public have come to expect from Toyota," he
/ T5 l7 U% {6 Y' ]1 L# Msaid.' O" _/ Z1 F: b5 I7 N
"Put simply, it has taken us too long to come to grips with- b/ Y5 a& j9 b3 j5 y
a rare but serious set of safety issues, despite all of our
) r2 ^; g, o5 i2 u& agood faith efforts," said Lentz, president and chief operating
5 ~+ q8 c0 s0 l; E2 O& Z9 X3 qofficer of Toyota Motor Sales USA. Inc.* @9 [8 r+ z/ u/ O, g$ ? B9 h
Separately, among hundreds of Toyota dealers lobbying6 t7 y; n4 R0 Y
members of Congress Tuesday, there seemed to be widespread \$ R* R) _5 D4 a& y
rancor toward a federal government they view as picking on the; ^) K6 a% D" Z6 l
automaker, at least in part because of the government's
4 M( e, M1 L$ z% Tinvestment of billions of dollars in General Motors and
! P3 a8 \) y3 Z( s3 H' _! dChrysler.
. N3 e z) P/ @3 ~. @4 P"That's hard for me as a citizen to understand why my tax0 `" P1 R) @) b$ s
dollars are going in that direction," Paul Atkinson, a5 v; n6 j, \% t) F& i! M3 X- E
Houston-area Toyota dealer, said at a news conference that also
( c, \! r( Q& k0 qserved as a pep rally for the visiting dealers. "To compete
3 D2 l" n5 w3 U5 h" ~with the government as an individual entrepreneur is pretty
U: y" j* c+ P; W+ M! |( ^2 M2 ]tough."" M2 ^* [5 S& O5 C7 A( b& I
---7 [/ Q+ ?) C# ~# A2 c
Associated Press writers Alan Fram, Stephen Manning and Tom
( j- i4 z) a0 H- SRaum in Washington and Tom Krisher in Detroit contributed to: K6 h4 _) ], e" u& u
this story.
+ ]9 W2 `& o* m) X- j3 z) _) J; B, l* ]: r0 H
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