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丰田承认换踏板不一定能全部解决加速问题: Q4 Y+ h& C. I3 Q1 ?: G
By LARRY MARGASAK and KEN THOMAS( Z8 i4 m2 ^/ L) |9 K6 B
Washington (AP) -- The president of Toyota's U.S.
+ W8 S* v+ X5 K+ X: e7 I* m6 Q9 Koperations acknowledged to skeptical lawmakers on Tuesday that4 i l5 c9 g! l m1 q6 Y
the company's recalls of millions of its cars may "not totally"& g3 J" {" o9 g$ i
solve the problem of sudden and dangerous acceleration.) |2 v# z+ E: p8 D4 ]8 V6 Y) K0 Z
"We are vigilant and we continue to look for potential
; ~# ^( b# g8 ?% d2 ~causes," Toyota's James Lentz told a congressional panel." @' v' V( y. e e1 b! `% C
However, he repeated his company's position that unexpected* x: `1 _& L) j, h& Q' z: `1 [2 f
acceleration in some of the company's most popular cars and% I$ v7 @+ e K) r7 [
trucks was caused by one of two problems -- misplaced floor3 O" A+ ~# ^5 K0 |
mats and sticking accelerator pedals.
+ y1 p {: U, N1 c% A& O$ THe insisted electronic systems connected to the gas pedal$ X7 @0 L: U) ~8 e# r; L$ U! i, k! Q; p
and fuel line did not contribute to the problem, drawing sharp$ I0 E5 }. ~8 g
criticism from lawmakers who said such a possibility should be1 B4 L/ c& m5 T
further explored -- and from a tearful woman driver who could9 h9 C* p9 P3 e9 G& ~0 D
not stop her runaway Lexus./ L$ h }; S: C+ V% R) B
"Shame on you, Toyota," Rhonda Smith, of Sevierville,; s1 F' u5 Z/ n( g! C
Tenn., said at a congressional hearing. Then she added a second
; c# U) ~) I( ]8 S2 s5 U5 K"shame on you" directed at federal highway safety regulators.
9 W6 F3 I8 c( H/ ?% u3 _+ pTexas Republican Rep. Joe Barton cautioned his colleagues1 Y! l8 [7 N& \ j
early in the hearing against conducting a "witch hunt" and said
* T$ f" P8 U% k"We don't want to just assume automatically that Toyota has, y5 x) `6 `, f: @2 v+ C
done something wrong and has tried to cover it up." But midway3 F+ C8 {* @. c5 H) w* b
through Lentz's testimony, Barton said of Toyota's, ?% S! S9 F+ k p8 o8 W
investigation of the problems: "In my opinion, it's a sham."
" J" m4 I4 _- v- |Lentz said the company had not completely ruled out an
& j! @: G+ p3 K% velectronics malfunction and was still investigating causes of) s9 n# {3 U+ o3 T4 s! ]' @
the sudden acceleration. Still, "We have not found a
3 S7 b+ K% V5 ~& Q; j; W3 Q* Bmalfunction" in the electronics of any of the cars at issue, he
0 d) F9 Z+ Y" Y4 `- G$ b7 p) k$ E- jsaid.* I: Y3 k0 L# S
As to Smith's harrowing story, "I'm embarrassed for what' E- |/ o6 c: t
happened," Lentz said. "I want her and her husband to feel safe" b c8 q2 ? W' O' T% | Z6 S: R
about driving our products," Lentz said.
4 E2 \; M$ b- l4 |; Y6 \1 _8 DThree congressional panels are investigating Toyota's
/ {- P! t, b/ z) P: n+ s0 _7 rproblems, which affect a huge number of Americans. Toyota has5 k2 V9 ]4 T: m! {; u6 A0 P: o
recalled some 8.5 million vehicles worldwide -- more than 6
! S5 O2 Y. `+ ~! O6 b3 ]million in the United States -- since last fall because of% V6 }' n8 q: P1 N3 @( v4 Y, \
unintended acceleration problems in multiple models and braking- v5 |+ n! J: M& L
issues in the Prius hybrid. It is also investigating steering
0 h: P* w* j0 d4 q- E/ d' d. Wconcerns in Corollas. People with Toyotas have complained of5 d8 t, z( z* N# c8 q
their vehicles speeding out of control despite efforts to slow
. \7 B7 x" h7 b1 adown, sometimes resulting in deadly crashes. The government has4 M, t$ F6 G2 R2 n5 e
received complaints of 34 deaths linked to sudden acceleration3 N& [3 K3 S* I n
of Toyota vehicles since 2000.
/ h4 p0 T- N/ O0 O! gLentz, who choked up while discussing the death of his own' S: W8 o( r6 f8 _' i% K
brother more than 20 years ago in a car accident, said he* H9 G$ g# @6 \; y% i ~1 n
understood the pain.
- A8 v0 c+ \. |* w) k"I know what those families go through," he said.( ~6 u6 N7 g) E
Lentz has said in the past that he was confident Toyota's
2 s3 b' r0 n& I8 c0 efixes on the recalled vehicles would correct the problems.5 M8 c* Y& b$ Y8 z* B. T/ [+ y
But when pressed by Energy and Commerce Committee Chairman
% c1 Q W( j) _# T1 [( C8 NHenry Waxman, D-Calif., on whether the two recalls Toyota put- ^7 k( Y5 ~5 z6 R( \) f
in place to deal with the issue would completely solve it,- h \+ q0 h& l! }% X
Lentz replied: "Not totally."
0 g; ^' L7 H2 C; h6 S) f- mStill, he said chances of unintended accelerations were/ b/ H; ?$ t/ g% H" l
"very, very slim" once the recall was complete. Lentz also said( C. s6 \ {1 \) R, w
Toyota was putting in new brakes that can override the gas
" |7 l4 _% |7 }! v+ k! Xpedal on almost all of its new vehicles and a majority of its
' ]6 N+ t. |, T& y8 yvehicles already on the road.
6 H O7 G- j: m8 j6 b2 A$ JMeanwhile, Toyota president Akio Toyoda, who will testify8 X) T7 ~) k& E E2 q) P5 A) B+ r
before a separate panel on Wednesday, said he took "full
. |& I" V1 f2 L2 c1 S. Q6 B: C# ?responsibility" for the uncertainty felt by Toyota owners and% i8 d: O1 ~( w7 y. _. {! ~8 r/ E( _
offered his condolences to a San Diego, Calif., family who were
/ ^- D {9 O( _" Ukilled in late August, reigniting interest in the problems.
d/ a: Y2 @/ _"I will do everything in my power to ensure that such a
* g6 K1 s/ B6 Z/ e( ntragedy never happens again," Toyoda said in prepared testimony+ _* J4 z. d( A, G W. I' O
for Wednesday's hearing to the House Government Oversight L8 O% R9 i |
Committee. "My name is on every car. You have my personal. [# z4 \$ Y, y8 ` l. Z
commitment that Toyota will work vigorously and unceasingly to2 F [1 ?) k' ~: B) I* u" ?
restore the trust of our customers."
* t: B' G2 Y. `4 V! dLawmakers heard a brief, but riveting, deion from
4 C) n: G. p% t& F' Q# ESmith, the Tennessee woman whose Toyota-made Lexus suddenly" B! J4 U( G$ Q& w" t& ]4 g
zoomed to 100 miles per hour as she tried to get it to stop --
% c0 D9 \" |, s: L/ J: xshifting to neutral, trying to throw the car into reverse and: X; Z7 ^$ J% J# d5 `& u
hitting the emergency brake. Finally, her car slowed enough
$ [- e7 ]7 l# d1 N6 b6 O3 Bthat she was able to pull it off the road onto the median and. O9 f% Q- z8 {4 B. \2 A: o( c
turn off the engine.
$ N* a. l, [8 tFighting back tears, she described her nightmare ride of
! u1 q, v, S5 j' [' r) ROctober 2006, calling it "a near death experience."4 \ U4 m* D2 l2 f# E
"After six miles, God intervened" and slowed the car, she n' ~/ k# Q7 s$ w3 h1 g
said. She added that it took a long time for Toyota to respond+ t/ u6 P3 F7 J% w9 @$ x
to her complaints.4 g& F( K9 K+ P" c2 `6 O
In an often contentious full day of testimony, lawmakers
4 D1 z" l, c8 `7 ^- Z, X- Mreturned again and again to the question of whether electronic" c. J' W) y3 j4 I
malfunctions may have contributed to the speeding cars.
4 r( Q" c, b/ [8 ^) _"We are confident that no problems exist with the electric6 O$ f- ?+ W. W/ z0 J$ d4 B- H8 H
throttle control system in our vehicles," Lentz said. He cited: ]/ M: H# U( _, p" w- U
"fail-safe mechanisms" in the cars that were designed to shut/ F* B% _4 e# S0 f& O
off or reduce engine power "in the event of a system failure."- e/ A6 g E: D
Transportation Secretary Ray LaHood told the panel in
3 V& O& O7 Y/ {' N4 G' lprepared testimony that possible electronics problems were/ Z2 g) i3 _# M& c0 Y* Y
being looked into by his agency. He said the company's recalls
9 q+ N4 T4 `! s9 t9 owere important steps but "we don't maintain that they answer! A+ T ?5 {9 Y) R$ ^
every question."
, X3 v" @# u- S* sToyota hired a consulting firm to analyze whether# |) ]% w* F4 m, S- t/ i R# t, n
electronic problems could cause unintended acceleration. The
7 |8 z" w7 ]3 u: U2 r6 Cfirm, Exponent Inc., found no link between the two. But; L3 w* A+ ]9 h- M: D( [
committee investigators said the testing studied only a small
# p: e9 M+ b* {1 tnumber of vehicles: e6 c9 m" U4 N+ a3 ?' A& |' u
Tracking down an electrical problem can be far more
t7 {( g; h4 {, @- u' vdifficult, expensive and time-consuming than finding a9 H+ b: C- ^8 X0 F
mechanical problem. Electrical problems can have more than one
% `- A i1 J+ j5 msource, and they can come from inside or outside the car.8 I, |( f4 K: [$ G1 K3 }2 C1 b9 o
Mechanical problems often leave clues such as physical damage,& M# h2 B! }+ B" l8 |
where electronic troubles can be hidden in software or leave no ~) \/ |" I& }8 Z' Q
trace at all.# [9 b% a- A* l1 D- j
House investigators who reviewed Toyota's customer call
. h- S3 Y4 C) G2 j: o" zdatabase found that 70 percent of the complaints of sudden5 J3 R- V+ u* n8 g
acceleration were for vehicles that are not subject to the
/ a4 w1 @9 h1 \8 q% i X1 Precalls over floor mats or sticky pedals.
% L; u: l0 \3 e J% qRep. Bart Stupak, D-Mich., chairman of the subcommittee, a, u! T1 a# E \2 W% H
said Toyota "misled the American public by saying that they and% y( T6 m" Y5 s" E" ]8 e/ v( w' F
other independent sources had thoroughly analyzed the
! K; p4 f! I2 m% \8 l; a% Lelectronics systems and eliminated electronics as a possible
) n7 m5 X! D# Y' Vcause of sudden unintended acceleration when, in fact, the only2 y, d" _8 L$ @& W/ e8 f% M
such review was a flawed study conducted by a company retained% }3 J* v' W1 O3 h# m5 z: H/ [
by Toyota's lawyers."5 ^5 {- G! ]1 t B
Lentz apologized anew for the company's slow handling of
8 {' E; d8 M3 ^+ l! lproblems. "We have not lived up to the high standards our5 P9 J- b7 s( ~' B; O
customers and the public have come to expect from Toyota," he
I3 M8 I4 S& e* k- Qsaid.- [6 n. N$ R* P7 q- o9 ]4 C
"Put simply, it has taken us too long to come to grips with
7 |/ |0 M. n' y P: va rare but serious set of safety issues, despite all of our e% w1 A6 x% L/ W/ Y9 l
good faith efforts," said Lentz, president and chief operating
) L4 j" M r- l oofficer of Toyota Motor Sales USA. Inc.
0 V9 z' H' P/ jSeparately, among hundreds of Toyota dealers lobbying: n. ?' Q5 s# K. D! H% e
members of Congress Tuesday, there seemed to be widespread
, F, \7 M* t0 o7 Trancor toward a federal government they view as picking on the2 d/ E3 |0 A! z& v; T$ J/ e
automaker, at least in part because of the government's+ [2 v" B6 V" O3 R' f8 z7 r
investment of billions of dollars in General Motors and1 Q# A! N, N s1 q
Chrysler.
% |! ~0 W7 M) {9 m"That's hard for me as a citizen to understand why my tax3 Z: {* _( @) S5 b1 v* \
dollars are going in that direction," Paul Atkinson, a
- N! f0 C/ ?3 T5 xHouston-area Toyota dealer, said at a news conference that also. E2 o0 d; i% G$ ]3 l* {+ L: _+ ^
served as a pep rally for the visiting dealers. "To compete
: S" J0 ?6 {% Z+ nwith the government as an individual entrepreneur is pretty
$ p8 @& q C5 b& ]3 @tough."
, K) Q6 f. w# t, _---
3 \& b. t! b# n' v$ S4 \Associated Press writers Alan Fram, Stephen Manning and Tom5 k0 |% `# c+ g4 q
Raum in Washington and Tom Krisher in Detroit contributed to
- q# n J% b: ]6 E. jthis story.( \1 @* B- f0 X& b
+ ]' b& G' o. q+ k) J3 l
-0- Feb/23/2010 21:04 GMT |
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