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丰田承认换踏板不一定能全部解决加速问题- F" U7 T, u2 f; o3 j
By LARRY MARGASAK and KEN THOMAS
" B& W( i" t0 v* I0 i* {7 GWashington (AP) -- The president of Toyota's U.S.) }- ^5 T( F7 @+ i
operations acknowledged to skeptical lawmakers on Tuesday that
8 H5 e% Y% H7 @4 G' gthe company's recalls of millions of its cars may "not totally"/ W n, Z( k, w. N. S/ }* O1 g6 Y
solve the problem of sudden and dangerous acceleration.
5 A+ A( |* f6 a; n"We are vigilant and we continue to look for potential3 F2 a, ]0 }$ I7 q9 l* V8 g
causes," Toyota's James Lentz told a congressional panel.+ X% Q6 g- M; T6 _5 W; j
However, he repeated his company's position that unexpected, T% I# |$ ?2 I
acceleration in some of the company's most popular cars and r/ S3 Z" p; L+ z+ t4 @
trucks was caused by one of two problems -- misplaced floor
+ V4 v& O4 D3 Kmats and sticking accelerator pedals.
5 L& {5 k/ d# s% O" ^/ G+ |He insisted electronic systems connected to the gas pedal
2 s0 i' u# }" F$ a& hand fuel line did not contribute to the problem, drawing sharp5 g6 X1 m: S( `. x; t) h
criticism from lawmakers who said such a possibility should be
5 ^: p, X4 M7 q Ffurther explored -- and from a tearful woman driver who could
- {) F; b6 J6 c% k/ U6 A2 \not stop her runaway Lexus.
+ J4 n0 q* t- n, z/ [. C% {% c"Shame on you, Toyota," Rhonda Smith, of Sevierville,
$ M: Q/ I1 y3 I# F8 f( S2 LTenn., said at a congressional hearing. Then she added a second, }4 j W' m0 L0 M Z
"shame on you" directed at federal highway safety regulators.* F$ Y0 v1 m4 E* K0 F* V" {
Texas Republican Rep. Joe Barton cautioned his colleagues% j* i( _2 B, U: [- S) X
early in the hearing against conducting a "witch hunt" and said
9 k n6 \1 C3 L; _6 c! q. ["We don't want to just assume automatically that Toyota has
/ u! [. e) [5 @' @& I/ C6 rdone something wrong and has tried to cover it up." But midway
% \1 ?, R3 H! E- z5 L: Pthrough Lentz's testimony, Barton said of Toyota's0 b6 ]( u- w) C, M g" x" S
investigation of the problems: "In my opinion, it's a sham."7 Z; A/ w3 _4 q% f; f- O; A
Lentz said the company had not completely ruled out an
% Y: n% Y- c b3 X6 helectronics malfunction and was still investigating causes of
' L* J1 O4 }* E9 O9 @the sudden acceleration. Still, "We have not found a
- v+ Z$ M, [# x% ~1 m ~malfunction" in the electronics of any of the cars at issue, he+ Y1 }2 a. d* C0 i
said.
! j- }! S& M- U1 {As to Smith's harrowing story, "I'm embarrassed for what
6 R$ Z- r \, u( W: E. Y( ]# S( e; Ehappened," Lentz said. "I want her and her husband to feel safe
0 Z" t: h$ | y; S" B2 {about driving our products," Lentz said. M! a6 m; e3 k
Three congressional panels are investigating Toyota's( m/ G* e, u f) L, w
problems, which affect a huge number of Americans. Toyota has* F8 \$ s/ ]' P' i/ [8 h
recalled some 8.5 million vehicles worldwide -- more than 6/ s+ G. g) U4 T
million in the United States -- since last fall because of, b1 n- m) o- @9 }" S5 _
unintended acceleration problems in multiple models and braking
- Z6 J: Q1 x, Q; \ T. B) Qissues in the Prius hybrid. It is also investigating steering
6 A" T$ Z% m: r1 P0 d1 Nconcerns in Corollas. People with Toyotas have complained of# u' v' x7 T2 d8 V2 n9 Q
their vehicles speeding out of control despite efforts to slow
- E: i5 T; L1 e/ H# A" \* T4 U7 _) `down, sometimes resulting in deadly crashes. The government has
2 p9 p/ u9 C2 O3 freceived complaints of 34 deaths linked to sudden acceleration
9 \# g0 u; V( pof Toyota vehicles since 2000.
& u0 S( { {: E4 e4 ?7 V7 r. q: k# KLentz, who choked up while discussing the death of his own4 f3 v+ h9 b# r) [
brother more than 20 years ago in a car accident, said he
. x& ^ H: p4 G5 J3 Q5 o* M7 kunderstood the pain.* `* g. F( U2 D
"I know what those families go through," he said./ k# f2 O% n1 t$ ~
Lentz has said in the past that he was confident Toyota's
% k3 F4 A2 o5 P; Y/ |' i7 Z6 ffixes on the recalled vehicles would correct the problems.
) w d& [- D3 cBut when pressed by Energy and Commerce Committee Chairman
- b5 ^6 x# v" A: i, v3 EHenry Waxman, D-Calif., on whether the two recalls Toyota put+ Z2 u6 t. v# [6 q7 U
in place to deal with the issue would completely solve it,
' ?4 d# e: H, j# d6 eLentz replied: "Not totally."
. h: v( Y0 [! E8 c6 t. I+ R, T O. [2 LStill, he said chances of unintended accelerations were7 l5 s2 O, e; }+ P9 W) Z
"very, very slim" once the recall was complete. Lentz also said
, C- P# t. ?7 u# TToyota was putting in new brakes that can override the gas4 J( @: X' J5 P4 Z+ q
pedal on almost all of its new vehicles and a majority of its
" C' s. l6 Z: r* m1 s( N! Kvehicles already on the road.' Y# W: G3 C, P' C' n3 O4 W
Meanwhile, Toyota president Akio Toyoda, who will testify& T6 O+ x( H* g* Z
before a separate panel on Wednesday, said he took "full6 O3 U1 l. Z* q! P8 X
responsibility" for the uncertainty felt by Toyota owners and
) v' L6 w" C) F5 Noffered his condolences to a San Diego, Calif., family who were
' M" m& H7 S( S% d$ ?killed in late August, reigniting interest in the problems.+ c! M& c2 r. a: P% S, _. a
"I will do everything in my power to ensure that such a
% d- l& b# }' c8 c ~2 r- e5 ?/ atragedy never happens again," Toyoda said in prepared testimony( S. g# O c' d7 h3 [8 t
for Wednesday's hearing to the House Government Oversight
$ \. l. w Y2 _+ N- }7 tCommittee. "My name is on every car. You have my personal. m4 m) \/ v# @3 h
commitment that Toyota will work vigorously and unceasingly to: @' P! ^* D7 O. z/ O; y
restore the trust of our customers."+ D K1 s5 g1 D5 d
Lawmakers heard a brief, but riveting, deion from( ], j" U6 W5 h( I. F6 c( V
Smith, the Tennessee woman whose Toyota-made Lexus suddenly/ D x- J1 L9 ?" j) y3 U5 ^- Q
zoomed to 100 miles per hour as she tried to get it to stop --
5 L5 q! P8 I9 ]0 m4 D2 ishifting to neutral, trying to throw the car into reverse and
0 ]. W% U' H0 X3 J# V& O/ c' Vhitting the emergency brake. Finally, her car slowed enough( ?3 {- V: s0 `
that she was able to pull it off the road onto the median and
- n6 U& i* l$ c6 U$ Qturn off the engine.9 d, Q8 B( m, H: B+ }! z
Fighting back tears, she described her nightmare ride of* ^2 f' e! }" `# X
October 2006, calling it "a near death experience."
; _5 r" ~2 c% `" g% L# j"After six miles, God intervened" and slowed the car, she
8 |1 z( u L1 n# [! Hsaid. She added that it took a long time for Toyota to respond! m& @$ p: L5 g P2 f# o) Q1 W8 \
to her complaints.
# d) A8 J3 a: L8 s: _In an often contentious full day of testimony, lawmakers5 W9 N) G( w( H# v+ q
returned again and again to the question of whether electronic
2 H2 H8 w3 h! F$ X: H9 @2 Umalfunctions may have contributed to the speeding cars.5 v* k7 x+ [7 E# v
"We are confident that no problems exist with the electric
/ x) C5 ]' A+ A# K* m' i. v7 Q5 Y; ~$ uthrottle control system in our vehicles," Lentz said. He cited: K& M! n9 J8 z1 J% g. a7 ~5 l
"fail-safe mechanisms" in the cars that were designed to shut
6 k3 ~3 m6 ~' P/ M0 qoff or reduce engine power "in the event of a system failure."
+ h' R7 b0 a6 [/ a2 cTransportation Secretary Ray LaHood told the panel in. k( P$ M" ?9 H& i0 T
prepared testimony that possible electronics problems were7 ~9 H+ ~$ A' k% J) j- j$ `
being looked into by his agency. He said the company's recalls) E. C6 u3 Z- B0 U3 t; ]
were important steps but "we don't maintain that they answer: J& H( Q2 G- }0 A4 K0 U- _
every question."3 `' ]3 q% a g& C) E& w$ C
Toyota hired a consulting firm to analyze whether$ l$ @ f7 w& E4 q
electronic problems could cause unintended acceleration. The
6 k! q/ Q$ h2 K5 V' f/ ?* vfirm, Exponent Inc., found no link between the two. But
; s5 H- E/ [! a6 scommittee investigators said the testing studied only a small# f6 H3 |( ~4 E% J8 _: r
number of vehicles
) L7 N6 J' k: l7 D/ E2 j8 cTracking down an electrical problem can be far more1 P- x {, ?! l% d+ ?* @, o* H( E
difficult, expensive and time-consuming than finding a3 z0 R7 ^' o5 p% s2 k
mechanical problem. Electrical problems can have more than one
) g9 O! e! K# I7 n$ q3 Wsource, and they can come from inside or outside the car.
. s9 n2 L4 \9 g' s4 WMechanical problems often leave clues such as physical damage,
y8 @+ b% m; mwhere electronic troubles can be hidden in software or leave no
& C0 y' v5 E2 _# qtrace at all.
5 g# q8 ]2 I) G" y% RHouse investigators who reviewed Toyota's customer call% G0 n5 S3 E4 [* j) e
database found that 70 percent of the complaints of sudden, s/ t% I* N$ v9 E' O+ |( X
acceleration were for vehicles that are not subject to the0 U% a/ a. ?5 s6 T6 B# u- L
recalls over floor mats or sticky pedals.
" W- c0 T) s7 Q R- _& t# RRep. Bart Stupak, D-Mich., chairman of the subcommittee,
. j- B2 P+ n9 S! {$ {said Toyota "misled the American public by saying that they and
, P, o% y. i, F, F( Oother independent sources had thoroughly analyzed the" w# T/ g: y, ~6 R
electronics systems and eliminated electronics as a possible
8 D/ |( o" A* m2 M" o) Fcause of sudden unintended acceleration when, in fact, the only9 k' }. i$ W; w2 P" V% U! O
such review was a flawed study conducted by a company retained
0 S0 t0 H) X* F, e( U4 \( `! D2 {( Qby Toyota's lawyers."
1 u% d; ~. K+ DLentz apologized anew for the company's slow handling of$ R; e6 r* O6 d% t
problems. "We have not lived up to the high standards our6 J( q1 L" ]9 F1 m
customers and the public have come to expect from Toyota," he/ a. [! g2 R* O. k# e* _, {
said.
5 G6 `0 V* _0 g' u7 s* I( i"Put simply, it has taken us too long to come to grips with
$ N n4 ?3 @7 p' r, f+ u7 N0 ua rare but serious set of safety issues, despite all of our1 c$ k' ~: a% `; c
good faith efforts," said Lentz, president and chief operating
R$ q3 G4 V% s- t4 l4 \$ x6 @8 Xofficer of Toyota Motor Sales USA. Inc.8 l- @' v6 d2 m B* J, A2 w2 z9 e
Separately, among hundreds of Toyota dealers lobbying, a, P2 b. N1 a& J# c! @/ R
members of Congress Tuesday, there seemed to be widespread
9 m4 P8 r; ?- a4 k% F6 f, rrancor toward a federal government they view as picking on the
. R, D4 Q& v: Y1 vautomaker, at least in part because of the government's" m5 i8 t) _3 }; D
investment of billions of dollars in General Motors and9 z4 W |/ Z* X
Chrysler.% T' ~" s2 b- C1 h9 n4 b# E5 p, [" [: \
"That's hard for me as a citizen to understand why my tax' z3 U/ G @ p. ^7 _$ B
dollars are going in that direction," Paul Atkinson, a) a- J, g1 j$ C+ H
Houston-area Toyota dealer, said at a news conference that also
2 V- t: e: ~, q0 fserved as a pep rally for the visiting dealers. "To compete/ H/ z1 u' T8 @: A2 `
with the government as an individual entrepreneur is pretty
% e( I; v1 \( gtough."3 v( N! s( U+ P) l" x! A
---
2 e* s8 S' Y7 T, y* nAssociated Press writers Alan Fram, Stephen Manning and Tom
8 d: l0 v& J' W/ T3 p) t0 TRaum in Washington and Tom Krisher in Detroit contributed to2 a; _8 B5 {$ e
this story.
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-0- Feb/23/2010 21:04 GMT |
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