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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, w6 K1 l( y3 h: N( rBy LARRY MARGASAK and KEN THOMAS
- e+ K ~9 j' c* x. pWashington (AP) -- The president of Toyota's U.S.
$ Y6 j* e$ t3 Q3 ?$ r$ Poperations acknowledged to skeptical lawmakers on Tuesday that
$ P$ A& K( I& q6 ?) ythe company's recalls of millions of its cars may "not totally"5 t! M6 @0 H+ y3 }/ d, A2 E# n
solve the problem of sudden and dangerous acceleration.
) u3 m" f! n: C/ N$ z"We are vigilant and we continue to look for potential% j; Q" a$ ?; t z8 R
causes," Toyota's James Lentz told a congressional panel.5 n: |* g# p. ]2 }
However, he repeated his company's position that unexpected, P- e; e. ?8 x- F3 }
acceleration in some of the company's most popular cars and" l! e" z2 Z" ~! Q7 d6 O
trucks was caused by one of two problems -- misplaced floor
6 K- _ p: E9 m8 R( ^5 Hmats and sticking accelerator pedals.
3 K5 T# K2 e) K2 M4 x2 u8 F3 E3 L% KHe insisted electronic systems connected to the gas pedal, g0 o% W0 m, s6 E4 A# Z
and fuel line did not contribute to the problem, drawing sharp
- e* u$ T- f! @6 Ycriticism from lawmakers who said such a possibility should be4 ~# y8 s8 Y7 U% v
further explored -- and from a tearful woman driver who could
_ T; A$ U5 Y; p2 q- ^not stop her runaway Lexus.. c* W- @/ Z' @$ S
"Shame on you, Toyota," Rhonda Smith, of Sevierville,/ a( q2 [+ q( L: ?: E6 f
Tenn., said at a congressional hearing. Then she added a second
2 G' h' Z% ?. J6 \"shame on you" directed at federal highway safety regulators.9 J5 ^* j+ D$ _
Texas Republican Rep. Joe Barton cautioned his colleagues
. `+ A' F6 L& c7 B, Y9 u! qearly in the hearing against conducting a "witch hunt" and said$ w. W+ c* L, A2 D* c' m( D1 C+ x
"We don't want to just assume automatically that Toyota has/ L; a, G7 a; @6 |' C [
done something wrong and has tried to cover it up." But midway- q+ H0 `8 K9 T
through Lentz's testimony, Barton said of Toyota's
& u/ Y& N4 l) U3 t# D1 ninvestigation of the problems: "In my opinion, it's a sham."
: ~2 x0 T+ W' f8 l4 ]Lentz said the company had not completely ruled out an% t2 A" J6 @0 R0 b# `! f& J9 p
electronics malfunction and was still investigating causes of; ^6 u" B$ m* A* Z" |( I% o
the sudden acceleration. Still, "We have not found a8 {' ]5 `3 f( z; j3 n" j
malfunction" in the electronics of any of the cars at issue, he
: O0 g( Q' e1 }. gsaid.1 ?8 S9 ]5 E" o3 Z3 M* R& {
As to Smith's harrowing story, "I'm embarrassed for what
. H* D+ R# A7 |) Y4 w4 m# K$ whappened," Lentz said. "I want her and her husband to feel safe& }! A" L9 v9 r
about driving our products," Lentz said. T9 r/ k, g4 r Z; R
Three congressional panels are investigating Toyota's1 m5 @8 @& u( h4 w. L+ ]
problems, which affect a huge number of Americans. Toyota has
' s e$ v* `3 G2 y& F6 x Erecalled some 8.5 million vehicles worldwide -- more than 6- P' n5 n! u1 ~# k$ O
million in the United States -- since last fall because of
) `# X* H: P+ L0 r1 }+ funintended acceleration problems in multiple models and braking
7 ?( t, e$ k5 c% s9 sissues in the Prius hybrid. It is also investigating steering
9 K' L4 ~4 A, L/ r4 K3 o: ?9 bconcerns in Corollas. People with Toyotas have complained of
' o3 k* O! i, \& ktheir vehicles speeding out of control despite efforts to slow3 e* j0 `( U# k }! J C' d
down, sometimes resulting in deadly crashes. The government has8 m5 L5 \( d) ]
received complaints of 34 deaths linked to sudden acceleration
& l, J% A( F* ~$ n: @4 U3 rof Toyota vehicles since 2000.
: L! F! t4 |7 j/ `1 s+ M, Y a3 CLentz, who choked up while discussing the death of his own4 B' I9 U9 A" u; [, q
brother more than 20 years ago in a car accident, said he
3 g; t3 t& a1 h/ j2 @( w$ Kunderstood the pain.) v) {5 x* N4 G1 P+ m- y
"I know what those families go through," he said.- i; Y: x/ ~0 B% Q% K2 j. u: `
Lentz has said in the past that he was confident Toyota's
8 B2 j) f! o3 r. c7 z, h: Xfixes on the recalled vehicles would correct the problems.
% o/ R3 M; W( m4 {1 R8 C& U9 {But when pressed by Energy and Commerce Committee Chairman
4 X6 R* n# ?, d" d1 D4 wHenry Waxman, D-Calif., on whether the two recalls Toyota put" ?7 j$ c. \& X3 N) Z
in place to deal with the issue would completely solve it,
( l4 W9 ~7 W& H, [3 f. R9 ?. i. gLentz replied: "Not totally."
2 \6 S# p7 H( o# FStill, he said chances of unintended accelerations were: j p7 i- |$ V7 {- G6 _- p& f
"very, very slim" once the recall was complete. Lentz also said
$ [( k* O& {3 @( WToyota was putting in new brakes that can override the gas# K: M. E' ^1 W+ l0 P4 Q
pedal on almost all of its new vehicles and a majority of its
) ], m7 F0 ~& X& T- pvehicles already on the road.
4 A; m1 ?; ?! J8 A0 @& x6 _; H" eMeanwhile, Toyota president Akio Toyoda, who will testify
1 ]- }8 h( R* T. m1 qbefore a separate panel on Wednesday, said he took "full
. l4 |, c p5 P) l2 Q* Lresponsibility" for the uncertainty felt by Toyota owners and/ h2 Z ]: u+ ~- e+ f! R# G( i* m$ F
offered his condolences to a San Diego, Calif., family who were
6 O. r1 f1 D9 M9 f6 j$ Ekilled in late August, reigniting interest in the problems. b9 N8 C4 D9 z/ u2 ~& W
"I will do everything in my power to ensure that such a
* ]* E$ o( O! Ftragedy never happens again," Toyoda said in prepared testimony
3 h" [2 e6 |8 d7 d; wfor Wednesday's hearing to the House Government Oversight; b6 k, O3 P Y8 F) `
Committee. "My name is on every car. You have my personal
" N9 ]! Q$ u' ^" mcommitment that Toyota will work vigorously and unceasingly to
6 L- H' G1 S1 \/ }& Urestore the trust of our customers."1 v5 x4 F5 S; M3 j
Lawmakers heard a brief, but riveting, deion from
2 T( \& n! |! R1 p2 M0 oSmith, the Tennessee woman whose Toyota-made Lexus suddenly* d, l' P1 f8 F3 }( b+ U" y
zoomed to 100 miles per hour as she tried to get it to stop --" D6 i$ Q7 [6 e& L" }( Y
shifting to neutral, trying to throw the car into reverse and
/ k, W+ U2 ?7 W. i' W+ R7 ~hitting the emergency brake. Finally, her car slowed enough
" Z* R9 c) w) b& l# w$ tthat she was able to pull it off the road onto the median and
6 t/ t7 q6 }/ gturn off the engine.
, J/ y) L8 N# uFighting back tears, she described her nightmare ride of4 O1 w1 Q" W3 D9 i
October 2006, calling it "a near death experience."- n8 l3 t) n, N
"After six miles, God intervened" and slowed the car, she; F8 y0 r6 X- e( \
said. She added that it took a long time for Toyota to respond
2 y: S! m/ X- [3 Ito her complaints.; b; c9 Z) i8 w$ H; k3 E& g
In an often contentious full day of testimony, lawmakers
5 D. W- l @) e4 oreturned again and again to the question of whether electronic
# a3 Q4 ~% C# O8 `' S1 tmalfunctions may have contributed to the speeding cars.
% _; l$ W% @& ]8 B: m, B"We are confident that no problems exist with the electric
( O/ Y! G# ^3 ?throttle control system in our vehicles," Lentz said. He cited' ~9 O- @# L* E, D
"fail-safe mechanisms" in the cars that were designed to shut9 i' b/ {2 D4 c' H6 `; |2 s
off or reduce engine power "in the event of a system failure."- G+ s/ C6 c5 i* T0 Q' M
Transportation Secretary Ray LaHood told the panel in/ U' V0 d7 J+ [) _6 a% o7 v, Y0 r
prepared testimony that possible electronics problems were
0 p- O$ ]; l3 E0 e) Tbeing looked into by his agency. He said the company's recalls
( {6 |, |0 F4 \3 ?5 m) Gwere important steps but "we don't maintain that they answer
6 J* N$ O7 N8 K7 Q3 E8 Fevery question."
& K# w3 }! L, V/ RToyota hired a consulting firm to analyze whether- s# f: O# i3 r" }: V
electronic problems could cause unintended acceleration. The8 n6 L! p/ [2 v& P3 d) N
firm, Exponent Inc., found no link between the two. But# u! u, E/ _6 g1 _/ R5 b% Z
committee investigators said the testing studied only a small( U: E& t1 U" Q p" [
number of vehicles
' E1 l/ ~8 Y; L/ C% Z/ |Tracking down an electrical problem can be far more+ t4 o( O. U/ m5 z: l1 E
difficult, expensive and time-consuming than finding a5 b$ S0 M- l: \
mechanical problem. Electrical problems can have more than one7 p2 u' o6 V8 z5 f8 v& X" O, z6 x2 h; ^$ g
source, and they can come from inside or outside the car.
k& w6 h# S, J& B8 JMechanical problems often leave clues such as physical damage,3 d- Y P+ C; D* q! X
where electronic troubles can be hidden in software or leave no
' g" v# b D3 c) v& ~trace at all.
! C' S" A V+ n1 f5 BHouse investigators who reviewed Toyota's customer call
; ^ V% L. F* o8 }8 a6 v s kdatabase found that 70 percent of the complaints of sudden q0 c' u- q0 K1 P
acceleration were for vehicles that are not subject to the
, n0 f6 K D% |) F0 q( t/ K' Erecalls over floor mats or sticky pedals.
: @7 ]( |' w) y$ p9 R# y8 NRep. Bart Stupak, D-Mich., chairman of the subcommittee,4 t, I3 {+ e. D- ^* d
said Toyota "misled the American public by saying that they and
; R5 U, _/ J9 v7 J# P7 n4 x9 b& c* c3 fother independent sources had thoroughly analyzed the$ N9 W3 o& \6 g3 j. g
electronics systems and eliminated electronics as a possible
! M& W6 I7 n( B$ N$ A- p' Mcause of sudden unintended acceleration when, in fact, the only1 z$ j4 @7 Q/ v' \
such review was a flawed study conducted by a company retained: L# _3 M; u$ d( c# s
by Toyota's lawyers."
K( G" f- L; b, @Lentz apologized anew for the company's slow handling of
* }" m4 O. v Uproblems. "We have not lived up to the high standards our) ]/ X' s3 w5 ?2 ?
customers and the public have come to expect from Toyota," he
% F3 ~6 w! D2 `/ Asaid.7 e% O. K* @4 u# B2 v h6 m, ~
"Put simply, it has taken us too long to come to grips with
2 P t i: E( Q0 Y7 a# i8 R% j, Ea rare but serious set of safety issues, despite all of our8 a N# Q5 C0 K9 Z, D2 ?
good faith efforts," said Lentz, president and chief operating( _9 `7 v7 C9 l: v' M( K/ P
officer of Toyota Motor Sales USA. Inc.; F7 O% ^. y" R% ]' `
Separately, among hundreds of Toyota dealers lobbying
0 ?* \# O: `( o2 Lmembers of Congress Tuesday, there seemed to be widespread
; z& {( m5 j1 ? J8 |; ~8 \rancor toward a federal government they view as picking on the
& y) M2 M( M; ~: r7 _3 d/ dautomaker, at least in part because of the government's
% t* T) J! A" _investment of billions of dollars in General Motors and
& v2 D R' m" c; Z+ _ \ o# ?9 EChrysler.) N- Z6 P" u/ C
"That's hard for me as a citizen to understand why my tax
z( @5 ]3 j2 q1 Udollars are going in that direction," Paul Atkinson, a
& |& i! c4 M3 Q; h* GHouston-area Toyota dealer, said at a news conference that also% g1 O, v- R G3 {) ^
served as a pep rally for the visiting dealers. "To compete
9 I \5 r, @0 V; I+ Awith the government as an individual entrepreneur is pretty! N& n' v+ O G2 F
tough."
}% f1 A7 f1 i---
) {! ^8 u/ U& r( jAssociated Press writers Alan Fram, Stephen Manning and Tom% ~: V4 `: o5 ~' o( o2 G+ g
Raum in Washington and Tom Krisher in Detroit contributed to
' h1 e# f4 ?5 P7 i4 l/ F+ `4 ]this story.
" J! r; n' V. t$ q ?: H2 I! h' s) g4 v- J+ A7 u
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