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丰田承认换踏板不一定能全部解决加速问题
9 ^. ~* `' G9 |0 ]$ mBy LARRY MARGASAK and KEN THOMAS
1 k; c4 J$ I4 e) {6 v8 _Washington (AP) -- The president of Toyota's U.S.
& D$ X( Q! e# I8 Z4 Joperations acknowledged to skeptical lawmakers on Tuesday that3 _1 I3 E% V: [0 w; G/ ?% g( A# a
the company's recalls of millions of its cars may "not totally"
7 {2 x& T8 ^8 e4 }solve the problem of sudden and dangerous acceleration.: F. ~4 P) i+ }" i# ?
"We are vigilant and we continue to look for potential+ E7 @2 O7 l$ y* L2 y4 x
causes," Toyota's James Lentz told a congressional panel.# w! v8 F1 e- i: `0 E* u
However, he repeated his company's position that unexpected
4 s$ P3 f+ O( W% e2 Macceleration in some of the company's most popular cars and
) e* }1 L: @( r/ ^trucks was caused by one of two problems -- misplaced floor3 F8 ]3 A/ k7 I+ m% ?7 q+ [0 F
mats and sticking accelerator pedals.
! _2 `/ |* \$ l- _3 j+ X2 u* oHe insisted electronic systems connected to the gas pedal7 u$ \& s3 b$ S8 K; M9 J
and fuel line did not contribute to the problem, drawing sharp* j& H2 L% [4 [5 ^
criticism from lawmakers who said such a possibility should be
, a) k' N* x* R; R$ g3 Q, L$ H8 Bfurther explored -- and from a tearful woman driver who could5 U" G. u5 A5 r. W
not stop her runaway Lexus.# k1 Q; d( e( H0 h1 o
"Shame on you, Toyota," Rhonda Smith, of Sevierville,9 W- ^! E* I7 i0 X& |
Tenn., said at a congressional hearing. Then she added a second
" R3 X/ i# ^% M( m q"shame on you" directed at federal highway safety regulators.
. _7 z$ P9 x2 h* G8 f: Y, dTexas Republican Rep. Joe Barton cautioned his colleagues
6 f. y" w7 x8 d0 F0 w0 w8 dearly in the hearing against conducting a "witch hunt" and said
- B# k, I8 h3 ]2 u( l( |7 E"We don't want to just assume automatically that Toyota has3 Q* H) y8 T9 e* c" G& j
done something wrong and has tried to cover it up." But midway
4 e7 d2 k& k! a* Uthrough Lentz's testimony, Barton said of Toyota's' w4 D, t* T2 z' k( c
investigation of the problems: "In my opinion, it's a sham."+ c. h0 f* F e; I
Lentz said the company had not completely ruled out an( S; Z- o8 n1 ~9 `
electronics malfunction and was still investigating causes of. j K% _) O6 d+ v$ Y3 h" I% G5 ]
the sudden acceleration. Still, "We have not found a9 \2 B( H* c( {$ H( Q
malfunction" in the electronics of any of the cars at issue, he
9 b9 G. x9 N" Osaid.
/ I8 V; G. Y8 O U6 bAs to Smith's harrowing story, "I'm embarrassed for what8 Z' i9 a( j4 m$ `3 c
happened," Lentz said. "I want her and her husband to feel safe% I. {7 z) ]: e. [5 D1 o
about driving our products," Lentz said.
; Z. \+ [( u; }; [Three congressional panels are investigating Toyota's) m+ i# p& }. D/ h- H
problems, which affect a huge number of Americans. Toyota has
0 M& j6 ^( ~& w4 a) H/ a( J3 Orecalled some 8.5 million vehicles worldwide -- more than 67 n3 @/ T, H; v5 i% ~0 l+ w
million in the United States -- since last fall because of) B. S- x d" C# J c
unintended acceleration problems in multiple models and braking
0 A& \- ~$ Y2 K, t3 R+ ]8 @issues in the Prius hybrid. It is also investigating steering
9 E4 ? s7 G0 k3 p/ [* |! P0 o+ uconcerns in Corollas. People with Toyotas have complained of* O3 ?, Q |" {$ E( I. C2 H
their vehicles speeding out of control despite efforts to slow. s! u2 W% |1 X" V
down, sometimes resulting in deadly crashes. The government has# K b" L5 ]+ t- T8 u- f( g8 T
received complaints of 34 deaths linked to sudden acceleration
: ^5 V* q) ~- l- |of Toyota vehicles since 2000.
# F! k6 \8 i; W5 u1 PLentz, who choked up while discussing the death of his own
9 x. j* ]) K( y" M- m' A4 ]2 Abrother more than 20 years ago in a car accident, said he+ v" ]6 O2 O- z+ ?6 ~# Z
understood the pain.4 f& [3 C5 Q2 v K b" z
"I know what those families go through," he said.3 }; |0 I, }; t, w% h0 U
Lentz has said in the past that he was confident Toyota's- x4 j0 Z# l# ~. \& Z" k. v
fixes on the recalled vehicles would correct the problems.1 @3 U# e; T* O* c
But when pressed by Energy and Commerce Committee Chairman8 q" R7 r; f2 q( }/ d2 g+ M6 F
Henry Waxman, D-Calif., on whether the two recalls Toyota put
( L6 j, K; r- P, t. lin place to deal with the issue would completely solve it,' E: Q# n+ B" [2 S# {7 J
Lentz replied: "Not totally."& D8 t+ a# s/ w
Still, he said chances of unintended accelerations were4 f9 U: Y# \% z) x- L6 S8 Z
"very, very slim" once the recall was complete. Lentz also said- r7 Q) Q* Y3 }
Toyota was putting in new brakes that can override the gas
7 L. l( j) h2 b, n6 Y$ A2 Apedal on almost all of its new vehicles and a majority of its
4 z$ B, z) t* h; G8 D, T9 D6 n0 Rvehicles already on the road.! c. M: `0 z3 z1 t! j4 Q
Meanwhile, Toyota president Akio Toyoda, who will testify
" {9 W4 r) `9 S! c) Sbefore a separate panel on Wednesday, said he took "full
- m) M' R3 ], \) o: [responsibility" for the uncertainty felt by Toyota owners and8 T4 g3 { S* t6 l# j
offered his condolences to a San Diego, Calif., family who were3 X9 e+ i2 o6 w$ V2 o! q! O
killed in late August, reigniting interest in the problems.& u) j8 P3 ^" B
"I will do everything in my power to ensure that such a
7 f; D( q& {, V- c1 N! Gtragedy never happens again," Toyoda said in prepared testimony) X( _& e4 w0 A! \3 Y2 n
for Wednesday's hearing to the House Government Oversight- ^4 m# {5 N" s+ [; e
Committee. "My name is on every car. You have my personal
' }* Y$ M& q" R4 ]0 j* S" F, s* \commitment that Toyota will work vigorously and unceasingly to. E4 W7 v2 t* V7 u/ n
restore the trust of our customers."* i7 K6 s4 M2 ]8 d) E
Lawmakers heard a brief, but riveting, deion from
; R4 C+ L5 g9 x5 ISmith, the Tennessee woman whose Toyota-made Lexus suddenly
$ h9 e \! v& @% [7 \+ D+ _zoomed to 100 miles per hour as she tried to get it to stop --5 @+ x0 u- ^* D' B6 j: f* u
shifting to neutral, trying to throw the car into reverse and; D( l6 ?' P) {, f/ z: Y
hitting the emergency brake. Finally, her car slowed enough$ e" B2 m3 E0 C c4 F, N
that she was able to pull it off the road onto the median and! z( ~2 }1 f" r* b
turn off the engine.- z. c* f( Z$ Q- ?, i, b
Fighting back tears, she described her nightmare ride of
8 h& Q8 n0 m v& g- L7 g* JOctober 2006, calling it "a near death experience."
+ P9 l4 T% {2 q"After six miles, God intervened" and slowed the car, she
$ M8 Q4 R; v! o2 N" X. F+ z/ o/ e8 wsaid. She added that it took a long time for Toyota to respond
7 M7 E$ I9 n" ^; W$ ~+ P1 Zto her complaints.
3 k1 J# P a" [9 M- n# SIn an often contentious full day of testimony, lawmakers: Z4 K4 M% c: K* @" q
returned again and again to the question of whether electronic
5 j' Z8 Y7 C2 e. |' h& `; T' Tmalfunctions may have contributed to the speeding cars.* m" b7 I0 }0 l5 v
"We are confident that no problems exist with the electric# I# x9 ~& M) y3 b+ E
throttle control system in our vehicles," Lentz said. He cited: @8 R0 L7 b5 x
"fail-safe mechanisms" in the cars that were designed to shut
$ Y/ p4 r) E$ w! u9 f% ]: ]( ~; B/ Zoff or reduce engine power "in the event of a system failure."
9 s/ l2 ~+ H6 e& d- y" E8 aTransportation Secretary Ray LaHood told the panel in
3 `' j9 E, U, @! Hprepared testimony that possible electronics problems were
. i/ Q7 L. A7 Y( k! h9 Vbeing looked into by his agency. He said the company's recalls. T2 v1 U# C3 W* A$ N3 |$ \1 C
were important steps but "we don't maintain that they answer3 e# b$ j- m) Q) ?( b
every question."
5 A& o. w1 _1 X+ W" S8 J& SToyota hired a consulting firm to analyze whether- q2 ]/ K6 P" T
electronic problems could cause unintended acceleration. The; y' \/ O8 @6 f' h% E# A
firm, Exponent Inc., found no link between the two. But0 A7 ~" T9 u3 A; {9 i& v
committee investigators said the testing studied only a small
7 J$ {( f. o# T4 snumber of vehicles
8 _8 c! a" r {9 CTracking down an electrical problem can be far more" A' E1 W# \4 x/ ~7 s4 ?0 r
difficult, expensive and time-consuming than finding a
9 u p) |: v/ I* O! |) |mechanical problem. Electrical problems can have more than one. {) M' i. O! P/ `
source, and they can come from inside or outside the car.- a5 L1 u" u& q5 ?; A$ l
Mechanical problems often leave clues such as physical damage,
3 v$ l# X1 C* G: ^. N9 E; Jwhere electronic troubles can be hidden in software or leave no
2 f* x0 P' U1 | K0 Btrace at all.
' E1 C* K) d5 ?# EHouse investigators who reviewed Toyota's customer call5 ?0 E& |* H+ u+ r- s4 g
database found that 70 percent of the complaints of sudden: a0 L- r$ G0 a) v5 \
acceleration were for vehicles that are not subject to the
, c: O T; w6 jrecalls over floor mats or sticky pedals.! t' ?% [7 n* q, w( g- s
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& [4 G# K1 v. T/ c& Y1 q I/ Y* p
said Toyota "misled the American public by saying that they and) l4 y: L# j1 w
other independent sources had thoroughly analyzed the
{0 c6 A& }4 C, }! i. ~electronics systems and eliminated electronics as a possible, b ?2 ?$ I" |/ w; `. i! S* `0 \
cause of sudden unintended acceleration when, in fact, the only, f6 ~, ?& _; W+ \
such review was a flawed study conducted by a company retained; n6 N: t; v. D4 `- z4 G
by Toyota's lawyers."0 e1 z3 E: b% w- T
Lentz apologized anew for the company's slow handling of. _# |8 T& Z: d0 [, U; \
problems. "We have not lived up to the high standards our
A4 B3 n4 T* M: @customers and the public have come to expect from Toyota," he2 |% ~/ P P: u) r/ S
said.
. \8 ~( \+ U" e3 d) S- j2 x# N, t5 C"Put simply, it has taken us too long to come to grips with
6 f$ \+ R; _; p4 G8 `a rare but serious set of safety issues, despite all of our- [! f a! p& \5 t& D
good faith efforts," said Lentz, president and chief operating! e H' e T; y; Y
officer of Toyota Motor Sales USA. Inc.2 A9 t S; k4 B: T6 m, w0 E5 K
Separately, among hundreds of Toyota dealers lobbying
- }% U9 f# l) `+ ~* |/ S0 Q fmembers of Congress Tuesday, there seemed to be widespread! }0 Z9 K! S# z# c$ P- k
rancor toward a federal government they view as picking on the
0 V; A% ]1 m+ S6 M" S% E& \automaker, at least in part because of the government's
. ], T$ t9 Y5 g/ S d7 R( [investment of billions of dollars in General Motors and$ F. i2 [0 q [- \& G) h# I1 n) D' ^
Chrysler.
' F$ Y& @( l7 c7 Q"That's hard for me as a citizen to understand why my tax
; ]4 c3 u9 o7 X1 Udollars are going in that direction," Paul Atkinson, a
: K- o3 Z" l) J7 O8 iHouston-area Toyota dealer, said at a news conference that also
3 ^( k7 |( {9 E- G" f5 Dserved as a pep rally for the visiting dealers. "To compete
! A- _: I3 N( k. Ewith the government as an individual entrepreneur is pretty5 g# z, ]; g& @1 L+ Y
tough."
( G8 F9 _0 z( m& r2 u---! H4 q4 ?3 C7 `# h8 W* r
Associated Press writers Alan Fram, Stephen Manning and Tom" {% b% X; Y4 _+ m; ~
Raum in Washington and Tom Krisher in Detroit contributed to/ P) w/ r% {9 p% @; H$ Y- X
this story.4 k' j' `0 p) ]. n8 A8 Z
; O" u- z5 O, R# d$ d
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