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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
! B6 w6 r' }: ]# a9 r0 ]* kBy LARRY MARGASAK and KEN THOMAS
' [) Y O, Y. ^# [) mWashington (AP) -- The president of Toyota's U.S.; U! g) X6 M: m- @) Q6 t, j9 U
operations acknowledged to skeptical lawmakers on Tuesday that" w" X6 u: `+ |* B. f# v; E- E
the company's recalls of millions of its cars may "not totally"
" f r2 {' n d% Y! e7 {5 [# fsolve the problem of sudden and dangerous acceleration.
3 W& ]1 E( B' B"We are vigilant and we continue to look for potential
6 w) n9 O0 \ dcauses," Toyota's James Lentz told a congressional panel.
9 S, ]) q% |0 p% [However, he repeated his company's position that unexpected7 a. D7 M" t. G) B/ |2 T% W
acceleration in some of the company's most popular cars and
7 R: G* _7 R' L1 B3 n4 k6 _8 j6 ]4 n& wtrucks was caused by one of two problems -- misplaced floor, P1 {1 O& V1 O4 L) _9 k8 I
mats and sticking accelerator pedals.
% Y# i+ _) f4 d7 ~1 Y% AHe insisted electronic systems connected to the gas pedal \9 o$ ]( {- N
and fuel line did not contribute to the problem, drawing sharp7 a- u7 ?3 W1 V* j1 N( \- \
criticism from lawmakers who said such a possibility should be% R$ L8 L/ |. f$ x {
further explored -- and from a tearful woman driver who could( O2 B. ^+ l* B
not stop her runaway Lexus./ U) C) n6 ^' J/ {, C& O* Z
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
% D; a& ~4 Z! g2 v+ m! QTenn., said at a congressional hearing. Then she added a second
1 ~ Y5 d* G/ U) X: h( A! O T"shame on you" directed at federal highway safety regulators.
0 B4 I! c9 t) z( H2 lTexas Republican Rep. Joe Barton cautioned his colleagues+ q: V8 ?) v* O/ P2 ?
early in the hearing against conducting a "witch hunt" and said
+ b( J& |7 D" `( r7 Q, f( L"We don't want to just assume automatically that Toyota has
8 [% ]/ M" G" |9 f# _ ?done something wrong and has tried to cover it up." But midway
3 ~, k/ l; A& h! e9 }: m; Vthrough Lentz's testimony, Barton said of Toyota's3 q F7 D- ~% Z: B# ]! _
investigation of the problems: "In my opinion, it's a sham."7 h# V, m9 B+ ? t
Lentz said the company had not completely ruled out an1 q, ~; }* R% b' [# k- b6 L' \
electronics malfunction and was still investigating causes of
a# W; N# Z8 ]the sudden acceleration. Still, "We have not found a
# ~% E! Q! H# V% l8 amalfunction" in the electronics of any of the cars at issue, he2 Y9 Y1 y- g3 G
said.# B. c' X- x8 T( Q/ D
As to Smith's harrowing story, "I'm embarrassed for what
+ |. j/ h+ N3 Y7 O) zhappened," Lentz said. "I want her and her husband to feel safe' Q- I" h _" s8 M, [0 `; Q6 g6 p
about driving our products," Lentz said.
2 k. T# @( P# A; B1 o( h9 E5 X! GThree congressional panels are investigating Toyota's
3 L0 r3 ?7 q+ xproblems, which affect a huge number of Americans. Toyota has
; @" e D: e2 I5 o6 Xrecalled some 8.5 million vehicles worldwide -- more than 6
) i/ G3 h0 L' ^million in the United States -- since last fall because of* z% u# w& L I& d
unintended acceleration problems in multiple models and braking
; Z* Z! L! n! ?7 N- Missues in the Prius hybrid. It is also investigating steering' l r" v' A7 P
concerns in Corollas. People with Toyotas have complained of- s9 N. Q9 ]- R2 K6 C" x
their vehicles speeding out of control despite efforts to slow* v( K# p% U& t: L/ _# I& O9 c+ p" x
down, sometimes resulting in deadly crashes. The government has
s: ]$ L+ H- a7 ]8 yreceived complaints of 34 deaths linked to sudden acceleration
, E+ F6 h5 \! @0 Qof Toyota vehicles since 2000.
7 y6 Q# ^' w* o6 J( {. B; u. ELentz, who choked up while discussing the death of his own
8 X _; a0 h+ Y8 {# k3 ?9 G+ ~brother more than 20 years ago in a car accident, said he
0 M7 ^" R6 h! u- N' P5 _" wunderstood the pain.
" z( N5 a/ I. v7 ^: J$ H$ O. K"I know what those families go through," he said.
$ Z% B% ~$ N( s% }; bLentz has said in the past that he was confident Toyota's
; C/ S9 w1 n L4 @% v3 Y- y% zfixes on the recalled vehicles would correct the problems.
8 j0 H+ R& @9 n6 V& K* r- NBut when pressed by Energy and Commerce Committee Chairman
- z. x; j8 m: n {! F( wHenry Waxman, D-Calif., on whether the two recalls Toyota put
& E! G, @! M6 n% a- R0 l/ q+ zin place to deal with the issue would completely solve it,
$ t; c& y( f* nLentz replied: "Not totally."
1 ^- X8 o5 G( r+ Z: u# ]% lStill, he said chances of unintended accelerations were
. L* \2 F/ d$ h- y8 R' d"very, very slim" once the recall was complete. Lentz also said# U8 ?% q5 U4 [; U4 X4 M/ I
Toyota was putting in new brakes that can override the gas% D7 k% l* Q) `
pedal on almost all of its new vehicles and a majority of its+ p2 y2 J& O7 C
vehicles already on the road.& r5 a C& {$ a0 z0 Z; m9 U
Meanwhile, Toyota president Akio Toyoda, who will testify
% F9 F4 l% L: S. [" cbefore a separate panel on Wednesday, said he took "full3 T+ a4 w: Z% M. o, a( Y" m
responsibility" for the uncertainty felt by Toyota owners and, \# Y7 T: g6 e$ E1 U
offered his condolences to a San Diego, Calif., family who were
$ X& y n. @; M7 I4 Z" X) Gkilled in late August, reigniting interest in the problems.
, B4 |/ F) a5 j3 e5 h"I will do everything in my power to ensure that such a+ Z1 Q4 \' Y' ^4 h+ N$ G6 }
tragedy never happens again," Toyoda said in prepared testimony, |( o/ c' k' t" g( L' T1 y
for Wednesday's hearing to the House Government Oversight/ V, h% o5 [+ x% u
Committee. "My name is on every car. You have my personal- X1 X; l; B* F( E
commitment that Toyota will work vigorously and unceasingly to
9 M! k) D" {2 ?2 J" g% s2 {) ?restore the trust of our customers."- M' v! O) _* J. O" x0 J
Lawmakers heard a brief, but riveting, deion from! b4 p1 `6 _7 M- G1 |' Y f l
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
: \. _# x4 D# h0 j2 Zzoomed to 100 miles per hour as she tried to get it to stop --; k8 q' I3 d: `$ R1 l* x4 R, l
shifting to neutral, trying to throw the car into reverse and
$ S5 J, K, I- I, M, S# Hhitting the emergency brake. Finally, her car slowed enough+ ?* i3 l) u) V! y
that she was able to pull it off the road onto the median and
0 u3 l% k5 B4 jturn off the engine.
8 S! x( O y% FFighting back tears, she described her nightmare ride of0 A! w, f! X7 l2 L' c/ t5 l& h2 g
October 2006, calling it "a near death experience."" M+ P% j; U0 r8 |
"After six miles, God intervened" and slowed the car, she
1 @( c* o2 S1 t$ msaid. She added that it took a long time for Toyota to respond, b6 [) v0 _- x. n A' w4 V
to her complaints.
( m9 i' l9 J! _/ d5 P/ M6 RIn an often contentious full day of testimony, lawmakers( o- l& {: X" c# h8 A7 N& Z( b
returned again and again to the question of whether electronic; M1 I6 |: C9 [# C, E; z% j
malfunctions may have contributed to the speeding cars.
" ^2 H9 q8 _' o"We are confident that no problems exist with the electric
4 Y' a9 [% @( F" K i' T2 uthrottle control system in our vehicles," Lentz said. He cited
, \& s4 a4 x( {"fail-safe mechanisms" in the cars that were designed to shut
# h& r9 ]4 d: L% `8 Boff or reduce engine power "in the event of a system failure."
" R( U% M2 l5 DTransportation Secretary Ray LaHood told the panel in- t0 S+ o. Z E- t) h7 b7 q5 o* e
prepared testimony that possible electronics problems were
: m8 c! a6 n/ {: |being looked into by his agency. He said the company's recalls
. w! @% C/ F. [were important steps but "we don't maintain that they answer
: J9 V) {8 C5 ?- Fevery question."% @1 z/ V j; j( |# A0 P% F
Toyota hired a consulting firm to analyze whether
: w* z. F, b' B$ y+ P, n0 _) \electronic problems could cause unintended acceleration. The7 ^, A. p5 d! u) r/ H
firm, Exponent Inc., found no link between the two. But
0 m1 ]1 s6 e x2 xcommittee investigators said the testing studied only a small8 I# `" ^9 f9 B- p$ u
number of vehicles
" W/ `+ C y$ _! t# mTracking down an electrical problem can be far more
; l3 B: i2 l7 M0 A9 u% ?difficult, expensive and time-consuming than finding a
) N9 b- w, u" j/ J3 qmechanical problem. Electrical problems can have more than one
- N* B! z2 S* ]source, and they can come from inside or outside the car.0 P, d9 p: l) ?" t5 u
Mechanical problems often leave clues such as physical damage,
4 O) r$ _$ F# [" w. twhere electronic troubles can be hidden in software or leave no
- U9 v# b2 N7 X* s+ strace at all.& }3 o2 r8 Q7 T: M7 P' B1 x
House investigators who reviewed Toyota's customer call
: ?/ V' v( S2 N4 |2 Xdatabase found that 70 percent of the complaints of sudden
: q7 [ y' ^* `' gacceleration were for vehicles that are not subject to the" |% C) R8 ^' }- `: c* }
recalls over floor mats or sticky pedals.
1 C3 U! q& X4 dRep. Bart Stupak, D-Mich., chairman of the subcommittee,( }) w$ u6 W2 ?+ m5 c0 F& Q
said Toyota "misled the American public by saying that they and! q3 E/ F/ B3 c! ?5 ]( V
other independent sources had thoroughly analyzed the
* x, h$ E0 x1 E6 y! d% h6 V. l: C$ f0 kelectronics systems and eliminated electronics as a possible9 {- D8 s/ [7 _
cause of sudden unintended acceleration when, in fact, the only
3 b/ N. b- s3 h8 d* p! o# N6 Ysuch review was a flawed study conducted by a company retained) ?3 ]) }, o/ u) l5 V4 A" U1 P0 Z/ {
by Toyota's lawyers."
2 Q; y9 D, J b, e3 JLentz apologized anew for the company's slow handling of
; }" F5 a+ C9 F5 Hproblems. "We have not lived up to the high standards our& A- c0 a7 Y, h& V3 ]( ?
customers and the public have come to expect from Toyota," he
! [& c& B: J/ d3 Bsaid.5 Z L0 g% N/ @" Z7 Q* i
"Put simply, it has taken us too long to come to grips with& J* W: E8 X7 ]# ]3 K# v
a rare but serious set of safety issues, despite all of our
* K. ]+ P4 p* r) S% rgood faith efforts," said Lentz, president and chief operating& U+ k7 g5 N! ]
officer of Toyota Motor Sales USA. Inc.
- U) U, {# ^: Z6 | v9 p* y2 SSeparately, among hundreds of Toyota dealers lobbying8 Y4 e( B/ o' x
members of Congress Tuesday, there seemed to be widespread+ }* a+ ?: E) }
rancor toward a federal government they view as picking on the( p! q3 ] a( t' ^! X" J, ^
automaker, at least in part because of the government's! c, s& @+ n; B) q6 W0 n+ ~
investment of billions of dollars in General Motors and( q$ [% s; J4 m4 d# h2 e7 e
Chrysler.
3 S* u3 p0 f; Y8 ~5 P7 y& {6 Z"That's hard for me as a citizen to understand why my tax2 s! x3 i) I s2 C0 R5 j
dollars are going in that direction," Paul Atkinson, a Y6 b# v2 e, W5 ~+ J j' ?" ~$ `
Houston-area Toyota dealer, said at a news conference that also& [ U* R0 O0 A, I, Q1 [ m
served as a pep rally for the visiting dealers. "To compete- o$ S% P, d7 b- k4 K/ C& k7 U
with the government as an individual entrepreneur is pretty
' Z5 w( [5 L3 a2 Y' t* }tough."# J8 }, V! ^9 M
---
0 T" t+ _1 ]+ c5 B7 }! _6 eAssociated Press writers Alan Fram, Stephen Manning and Tom
: j+ |. X, @# H( T2 C S3 n! dRaum in Washington and Tom Krisher in Detroit contributed to
8 N) c# ^" ]+ |0 q* n$ |this story.1 q* Z3 C+ K9 m" e3 F
E! Y& ?4 l+ q4 z) a2 }-0- Feb/23/2010 21:04 GMT |
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