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丰田承认换踏板不一定能全部解决加速问题
' U% w. a- g E* B( ?By LARRY MARGASAK and KEN THOMAS1 b" L2 s$ p$ Z" L) o' v
Washington (AP) -- The president of Toyota's U.S.
7 F: D9 x9 P, J+ woperations acknowledged to skeptical lawmakers on Tuesday that
0 k8 Z) m* g2 i0 kthe company's recalls of millions of its cars may "not totally"2 n/ J" K- w. V# h
solve the problem of sudden and dangerous acceleration., Q ?3 t Z7 w
"We are vigilant and we continue to look for potential6 b/ G* ]0 V h1 O7 B
causes," Toyota's James Lentz told a congressional panel.
2 Q% {5 X3 l h. D" A8 aHowever, he repeated his company's position that unexpected! ?9 o9 o* O; O- X4 ]; v
acceleration in some of the company's most popular cars and
/ z& O% Y, @( ttrucks was caused by one of two problems -- misplaced floor
# j! r G0 G6 ^) Z( N* s" cmats and sticking accelerator pedals.* P4 F+ M: o& j. C
He insisted electronic systems connected to the gas pedal
: u9 o* Y- Z/ {' ]) o' X+ s; Jand fuel line did not contribute to the problem, drawing sharp2 [+ E' x9 @; j
criticism from lawmakers who said such a possibility should be
% U" v/ l' o1 Q+ E Hfurther explored -- and from a tearful woman driver who could
. J1 |8 I8 D) M# n" z% `not stop her runaway Lexus.
% v) T; [ [+ l2 @" H! M+ L"Shame on you, Toyota," Rhonda Smith, of Sevierville,6 F# D! T7 Z5 ^* d, j
Tenn., said at a congressional hearing. Then she added a second2 Q/ R: B3 [2 f' Z* \
"shame on you" directed at federal highway safety regulators., n% j8 l* m% u1 q
Texas Republican Rep. Joe Barton cautioned his colleagues
4 u9 e2 ?/ F7 H1 `5 o- A, Eearly in the hearing against conducting a "witch hunt" and said$ L2 F) |8 F! v+ J& F
"We don't want to just assume automatically that Toyota has
2 Q3 E8 G* e. h) Y- vdone something wrong and has tried to cover it up." But midway
0 ~7 g/ j, t" Fthrough Lentz's testimony, Barton said of Toyota's
2 r8 _& ]7 P3 L( Y, pinvestigation of the problems: "In my opinion, it's a sham."4 t+ V8 @: g. J
Lentz said the company had not completely ruled out an
0 j" _" i. q0 T1 s$ k F) J/ z% Yelectronics malfunction and was still investigating causes of& E; u& N! J+ ?7 l7 w7 S5 i
the sudden acceleration. Still, "We have not found a, t Q! Y- q- P6 A, G
malfunction" in the electronics of any of the cars at issue, he& i: k0 f& ]9 d+ N; E
said.6 d- u% l7 f2 w
As to Smith's harrowing story, "I'm embarrassed for what* C& D8 b! \3 @; U3 B S- S
happened," Lentz said. "I want her and her husband to feel safe
. T( ?; i" M. d2 m/ ?9 m0 }about driving our products," Lentz said.+ ]+ I @4 b1 w( G( E: U: C1 c0 T
Three congressional panels are investigating Toyota's; u9 J& K3 @( T# S2 D; D, n
problems, which affect a huge number of Americans. Toyota has
* l9 z* R8 l' M) _4 y8 Drecalled some 8.5 million vehicles worldwide -- more than 6
- R) A! F+ l0 d7 ] m- `0 [million in the United States -- since last fall because of
( D+ t& u- X) ^0 d3 S' T2 Z; f) runintended acceleration problems in multiple models and braking" D' F) A: B+ o* L5 e( s" Y7 W
issues in the Prius hybrid. It is also investigating steering
! a i* V2 s. nconcerns in Corollas. People with Toyotas have complained of- ~! h% x; A, p% W7 X( b4 L
their vehicles speeding out of control despite efforts to slow" w; w7 p% e& L" t( t# f
down, sometimes resulting in deadly crashes. The government has
3 j+ r2 g9 Y2 Y( L; H0 d6 |received complaints of 34 deaths linked to sudden acceleration
+ p* J4 v" |5 b/ V. y0 H2 |of Toyota vehicles since 2000.
/ E. u4 ~2 q# Z4 V/ S+ I* T" tLentz, who choked up while discussing the death of his own9 o/ b5 {4 a( F0 d5 l1 }
brother more than 20 years ago in a car accident, said he
) @: ^# C+ |) wunderstood the pain./ ` Y/ {/ Y% f- S. V% p+ s4 I7 l
"I know what those families go through," he said.% T" n% `& O4 A! ~0 U( r0 g& M
Lentz has said in the past that he was confident Toyota's
* W8 W' x5 K/ `2 X# V( J# ^fixes on the recalled vehicles would correct the problems.
- f3 `9 M. x9 T+ U. B1 V1 HBut when pressed by Energy and Commerce Committee Chairman( U0 k5 R3 n: Y
Henry Waxman, D-Calif., on whether the two recalls Toyota put
; Q: b; b" H1 T7 j1 P4 U6 pin place to deal with the issue would completely solve it,$ D; `7 I7 y8 V. f% T! Q3 \
Lentz replied: "Not totally."7 c; D( Q* y- c9 z( t
Still, he said chances of unintended accelerations were
5 X8 u; `2 G' |+ ?, `"very, very slim" once the recall was complete. Lentz also said+ {$ k6 h: A# [* Z9 b
Toyota was putting in new brakes that can override the gas# z! c i8 O/ s' ~# G
pedal on almost all of its new vehicles and a majority of its, c C$ S6 k2 _/ u
vehicles already on the road.
! s7 f9 M ]+ n2 i3 ]Meanwhile, Toyota president Akio Toyoda, who will testify
- Y5 ~% } T1 I2 R2 _! z& u1 }# ebefore a separate panel on Wednesday, said he took "full
, y+ W: E9 F: \, t! {1 @+ ]5 gresponsibility" for the uncertainty felt by Toyota owners and- S- g; P4 J5 i+ a3 F9 f g# A
offered his condolences to a San Diego, Calif., family who were
4 t Z- V( j4 L4 d0 }killed in late August, reigniting interest in the problems.0 D1 o) q+ H+ g9 C
"I will do everything in my power to ensure that such a' j0 b, D* ^, y
tragedy never happens again," Toyoda said in prepared testimony
m3 y! @9 [" kfor Wednesday's hearing to the House Government Oversight
( X" e4 T7 r/ |+ {Committee. "My name is on every car. You have my personal
$ `. x6 C2 M. P; ccommitment that Toyota will work vigorously and unceasingly to
! k# V n- A: n9 b# P) jrestore the trust of our customers."& {) o& K* F* {$ B4 O% [
Lawmakers heard a brief, but riveting, deion from; U' x+ i" Z4 S; v
Smith, the Tennessee woman whose Toyota-made Lexus suddenly5 v8 e$ x" a8 ?" {$ s2 b+ _# z
zoomed to 100 miles per hour as she tried to get it to stop --! S. o! W* M! U+ s
shifting to neutral, trying to throw the car into reverse and
2 W# w( K; \6 _: b8 d: Z# n3 ehitting the emergency brake. Finally, her car slowed enough. e7 @! u6 c; a2 n; B4 l0 u. u
that she was able to pull it off the road onto the median and D4 R' r5 \& u, w. z+ c+ G o8 ]
turn off the engine.
' u6 ]2 ^# g( v" uFighting back tears, she described her nightmare ride of4 E5 X& F& g! s1 {+ b: H% `
October 2006, calling it "a near death experience."$ b6 C7 _# Y3 S2 C0 M D- L
"After six miles, God intervened" and slowed the car, she
* k/ h/ M+ R! @6 d7 U6 m, isaid. She added that it took a long time for Toyota to respond
& N1 L; p) U% ?) W+ k4 uto her complaints.4 g b! C4 w4 {# ?. S; j/ U
In an often contentious full day of testimony, lawmakers4 P4 K/ q% d9 E8 p# ^1 g) Q
returned again and again to the question of whether electronic
* s& x& l, E5 Ymalfunctions may have contributed to the speeding cars.
& k, Q7 K7 ^' A+ }8 B ]"We are confident that no problems exist with the electric/ a' H' U. O9 v
throttle control system in our vehicles," Lentz said. He cited
8 ~) L; I0 e* `. [: M( P0 |2 j; B"fail-safe mechanisms" in the cars that were designed to shut
3 s6 n2 c" L# N3 T) X$ t7 y- }3 \off or reduce engine power "in the event of a system failure."
% {5 W9 Q) C$ _- D7 l" \6 ETransportation Secretary Ray LaHood told the panel in4 \+ W" {" L1 w/ P7 x: u \
prepared testimony that possible electronics problems were) R6 N: K/ h7 N2 q
being looked into by his agency. He said the company's recalls
2 [( G) X( S7 c; p+ x* nwere important steps but "we don't maintain that they answer2 j! E e, |" z+ ^" U7 ^9 y- Z7 y1 G
every question."& W# V% Y6 t5 ~0 W' U; ^7 X+ B1 M0 [
Toyota hired a consulting firm to analyze whether
2 x7 b0 }5 G$ x* Z) f4 Nelectronic problems could cause unintended acceleration. The
& r6 |8 a- g3 Q3 u1 ofirm, Exponent Inc., found no link between the two. But' C; _0 A7 G' w8 G: }$ }
committee investigators said the testing studied only a small( z& S% F9 `5 g# G8 c
number of vehicles
, s0 l- g' d- f i6 K7 @. `Tracking down an electrical problem can be far more
4 r. p, X9 {) fdifficult, expensive and time-consuming than finding a
+ U3 W7 k5 n2 W. e4 |5 X2 _0 hmechanical problem. Electrical problems can have more than one
. h6 t/ a6 F! \* Fsource, and they can come from inside or outside the car.' }2 m5 o$ [" P, g* C6 U5 g2 k/ k
Mechanical problems often leave clues such as physical damage,; L' B+ I5 e3 R( K: ^: l. K7 E
where electronic troubles can be hidden in software or leave no
# V7 ?+ z% ` W z( L3 j1 ]trace at all.
& R+ n, B9 x6 y4 a- l+ i1 Q2 WHouse investigators who reviewed Toyota's customer call
; k+ D. B4 o% Z5 ~3 Q+ Rdatabase found that 70 percent of the complaints of sudden4 k9 @1 ~$ w) J% ?
acceleration were for vehicles that are not subject to the
! Y5 [# {1 _& Z- G: t) n6 q6 ?recalls over floor mats or sticky pedals.
: c+ B! k( U G) k4 P( f. {$ r, _" j/ }Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
0 K, T3 ?! i; l# y# v4 \- Usaid Toyota "misled the American public by saying that they and. }" w6 z- M' J" A
other independent sources had thoroughly analyzed the
# x2 O7 p$ H2 q3 F$ y$ Y, _electronics systems and eliminated electronics as a possible
/ X7 k4 C& y: V Z, Y) N6 \cause of sudden unintended acceleration when, in fact, the only2 U( a; P0 ]) v* c7 U$ h
such review was a flawed study conducted by a company retained2 P# E6 E# o3 }' \, H$ t
by Toyota's lawyers."+ ?) z/ O5 Z& ^
Lentz apologized anew for the company's slow handling of
' S% P- L: h, ~, @problems. "We have not lived up to the high standards our
( K# k1 V! A- P+ e$ C4 S$ x5 mcustomers and the public have come to expect from Toyota," he
/ ?$ G6 S7 g$ d+ j& h% { O; vsaid.
1 e8 v2 S4 f) ^7 P6 Z. E"Put simply, it has taken us too long to come to grips with
# i8 U" b% e5 U3 ~0 J+ l( t# pa rare but serious set of safety issues, despite all of our
9 S. F+ t, a- d7 Dgood faith efforts," said Lentz, president and chief operating9 j5 ^0 F- D7 A+ @) P+ E4 G
officer of Toyota Motor Sales USA. Inc.
) _2 `- |+ h3 m5 l3 _Separately, among hundreds of Toyota dealers lobbying- X8 W8 m! S: Y7 G( r
members of Congress Tuesday, there seemed to be widespread
. a$ A; W7 r" h- hrancor toward a federal government they view as picking on the% U8 Q: I0 ~# ]
automaker, at least in part because of the government's2 d3 x- i" V( M9 l0 W
investment of billions of dollars in General Motors and
G7 ~) j% Y' P4 O, U, {Chrysler.
8 o2 K: k+ u. L- A3 T& U3 l"That's hard for me as a citizen to understand why my tax4 B4 W$ `/ @! _8 P; m; X
dollars are going in that direction," Paul Atkinson, a
# b4 e" J: X2 G8 Q( a3 i. X( n) QHouston-area Toyota dealer, said at a news conference that also3 G3 ^* W* i( y! F1 e! G9 T# F
served as a pep rally for the visiting dealers. "To compete; m6 Z% K, g- f$ q) K2 ^" m- D
with the government as an individual entrepreneur is pretty2 c6 l2 R5 x: x" o
tough."
5 L M8 `9 J* C+ \5 V* j. b---9 [2 N8 F4 ^6 A1 ^5 B9 s
Associated Press writers Alan Fram, Stephen Manning and Tom
% n \6 H) n/ w6 F8 [Raum in Washington and Tom Krisher in Detroit contributed to
/ U* H D) V$ i1 U( z% Tthis story./ i1 K5 a2 r+ M$ [9 F+ ?( \% h# b' w
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