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丰田承认换踏板不一定能全部解决加速问题
+ ?3 d# E1 E [; G1 b) ?( OBy LARRY MARGASAK and KEN THOMAS) A. ^' t" O, ]
Washington (AP) -- The president of Toyota's U.S.
" T' x f- b, uoperations acknowledged to skeptical lawmakers on Tuesday that# @5 X/ l$ w7 P2 w
the company's recalls of millions of its cars may "not totally"2 h+ n5 @2 L) V9 z8 @1 |
solve the problem of sudden and dangerous acceleration.
6 Z( r; F" R9 w) S% D"We are vigilant and we continue to look for potential: y8 k/ S Y7 e) j- M+ x+ K
causes," Toyota's James Lentz told a congressional panel.
0 `3 A9 O% N% u1 u! u5 kHowever, he repeated his company's position that unexpected
7 V% ]3 a9 V: Q/ Z) t0 `, Wacceleration in some of the company's most popular cars and( r7 p7 i! N0 X
trucks was caused by one of two problems -- misplaced floor
5 r* J( w9 w) J. D* l' b2 j' \mats and sticking accelerator pedals.& u" I7 p: t j1 y0 W& w3 `
He insisted electronic systems connected to the gas pedal
" Z4 M. @7 g% S5 B( O8 ?and fuel line did not contribute to the problem, drawing sharp
$ j% I: M/ Y, Z7 X, C; ~criticism from lawmakers who said such a possibility should be
7 K x. t1 v+ Qfurther explored -- and from a tearful woman driver who could
H- @0 ]" b$ W" onot stop her runaway Lexus.+ e6 v U& M" G' K5 S
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
. e2 t9 u6 ^2 o" q4 LTenn., said at a congressional hearing. Then she added a second. _3 c5 s: j5 m" j/ L T
"shame on you" directed at federal highway safety regulators.
% X1 n$ H* T8 m# U2 U: TTexas Republican Rep. Joe Barton cautioned his colleagues
% H, n: S: U& p& T* Cearly in the hearing against conducting a "witch hunt" and said( A* E& g: e- t q0 M; H% u+ H
"We don't want to just assume automatically that Toyota has
. X6 H6 p7 |; Ndone something wrong and has tried to cover it up." But midway* Q, D* d5 T8 q3 V; Y
through Lentz's testimony, Barton said of Toyota's% R- s5 e- S+ W( c2 a
investigation of the problems: "In my opinion, it's a sham."
2 ^( W+ H) Z; _Lentz said the company had not completely ruled out an
9 L; i7 D! q, @$ Telectronics malfunction and was still investigating causes of
/ d* h# w3 i- T% Ethe sudden acceleration. Still, "We have not found a" d& d5 L! e! c4 v! P
malfunction" in the electronics of any of the cars at issue, he
; A' s7 h& I% h1 ^9 I/ rsaid.
* I) q' p6 f5 k0 ^" J, MAs to Smith's harrowing story, "I'm embarrassed for what
A, O& }; M3 v2 |% R% ^happened," Lentz said. "I want her and her husband to feel safe! Q, W u8 P8 T
about driving our products," Lentz said.
) H; }- }9 V1 uThree congressional panels are investigating Toyota's8 {; N$ E) e4 s5 z5 y
problems, which affect a huge number of Americans. Toyota has
% L1 o1 [& b7 Qrecalled some 8.5 million vehicles worldwide -- more than 6
3 M y' ~ K/ C8 C8 Q( H) Bmillion in the United States -- since last fall because of
0 V6 G; B$ m: J0 Y$ M/ `$ Qunintended acceleration problems in multiple models and braking8 f# o. p: v+ p: w0 K
issues in the Prius hybrid. It is also investigating steering& p0 M& p9 o: O3 G6 b/ K, z
concerns in Corollas. People with Toyotas have complained of! C9 L. ^ ^% D/ k5 U& j* U
their vehicles speeding out of control despite efforts to slow1 h' f/ U9 J* _2 M- `8 G
down, sometimes resulting in deadly crashes. The government has$ b% z3 e3 ~ y( y
received complaints of 34 deaths linked to sudden acceleration
0 t& s1 e4 Q* Y& l, Wof Toyota vehicles since 2000.5 K' c W8 x' w# x1 r/ e4 W9 n ?/ O
Lentz, who choked up while discussing the death of his own
! E. Z$ F5 q4 [- Lbrother more than 20 years ago in a car accident, said he2 T" ?8 ~% q7 y9 f" ]
understood the pain.
! X6 S6 C5 w- F2 K, F"I know what those families go through," he said.& ]* x0 Z2 R' B
Lentz has said in the past that he was confident Toyota's2 K m% y+ ~) `1 S& x
fixes on the recalled vehicles would correct the problems.3 j" r. p: I( P* }" j: K, L
But when pressed by Energy and Commerce Committee Chairman9 [) }9 Y( i+ p2 ]: s% f/ ]
Henry Waxman, D-Calif., on whether the two recalls Toyota put( c9 o, J4 Q/ _8 v- n
in place to deal with the issue would completely solve it,! s& Z2 c, A" Z; G8 ?
Lentz replied: "Not totally.", A$ v4 ^& Z* l. r2 d- X5 e+ v
Still, he said chances of unintended accelerations were( \8 N( C( D5 `! g
"very, very slim" once the recall was complete. Lentz also said
( O! S! w7 _" o' ]) e. UToyota was putting in new brakes that can override the gas$ X7 u- K$ _5 c% \2 G8 C3 ?
pedal on almost all of its new vehicles and a majority of its
- X7 P! s1 d# U; c; L+ A" M1 g* H! zvehicles already on the road.
! o. J) J: F- a" L+ rMeanwhile, Toyota president Akio Toyoda, who will testify8 m% Z5 r. y. H' r( h% E, W; i; m
before a separate panel on Wednesday, said he took "full/ i& C! T! l+ e7 m1 I8 K* @0 d2 C
responsibility" for the uncertainty felt by Toyota owners and2 ^$ J/ _4 y) `. N, `
offered his condolences to a San Diego, Calif., family who were' c$ N. D2 B. k* c* o) q
killed in late August, reigniting interest in the problems.
4 Y! A- |4 D! y2 l- t) T3 e% `"I will do everything in my power to ensure that such a
1 p+ d* O% f3 H1 b. T( ktragedy never happens again," Toyoda said in prepared testimony2 i2 S+ H# L& r$ j* V% M7 O1 U# Z, Y
for Wednesday's hearing to the House Government Oversight3 {) z/ T2 F6 y" d+ ^7 d; [6 z
Committee. "My name is on every car. You have my personal
# [/ z3 S. k5 }( ]commitment that Toyota will work vigorously and unceasingly to
: q" Y/ {5 f- J5 ~" Urestore the trust of our customers."9 o, r6 a& ^; T# I3 E
Lawmakers heard a brief, but riveting, deion from
u9 }* i& A- \3 D! A# dSmith, the Tennessee woman whose Toyota-made Lexus suddenly) q+ U4 L* s9 m7 Z8 D
zoomed to 100 miles per hour as she tried to get it to stop --! q) _. V' Y& t& S! L: _
shifting to neutral, trying to throw the car into reverse and
% K! @ c( V) k# }2 S& @hitting the emergency brake. Finally, her car slowed enough! e0 k' O6 R p/ \2 [
that she was able to pull it off the road onto the median and1 [0 d. w- I \# X1 u4 x. b1 Y
turn off the engine.
6 r! {; p. o* d* F! g5 [, }( qFighting back tears, she described her nightmare ride of
; b# Q' ?1 h* F0 D, tOctober 2006, calling it "a near death experience."( @% O4 n6 ?# C3 L) \ a2 F
"After six miles, God intervened" and slowed the car, she
' W* ~ l2 B5 _& Dsaid. She added that it took a long time for Toyota to respond3 q) i; w7 G1 {! i# u) y# }
to her complaints.5 L6 H4 D( K( i/ Y$ K
In an often contentious full day of testimony, lawmakers# Z* m0 _# u/ P8 H
returned again and again to the question of whether electronic
( V9 W6 b* ?9 w" `malfunctions may have contributed to the speeding cars./ ~9 d- e1 {- W8 z
"We are confident that no problems exist with the electric
& c7 d9 ^- y3 ~# hthrottle control system in our vehicles," Lentz said. He cited
) W) L3 v3 p! K" o$ [# f% Z"fail-safe mechanisms" in the cars that were designed to shut
s. B, j, A/ I$ Boff or reduce engine power "in the event of a system failure.". Z& X7 Y# P% V) y( J
Transportation Secretary Ray LaHood told the panel in4 s) Z: D0 u. [/ H
prepared testimony that possible electronics problems were. t3 e- X' h- N7 S6 ^
being looked into by his agency. He said the company's recalls" C! [ N/ P% s8 Y
were important steps but "we don't maintain that they answer( x5 C2 e1 H) o' K3 m. s; `# v
every question."; G& J- [: }1 c: b2 \4 v4 L; c
Toyota hired a consulting firm to analyze whether3 M9 z) s8 q: M Z" X
electronic problems could cause unintended acceleration. The# J1 p. ~7 C* c" l2 [) r, ^$ h
firm, Exponent Inc., found no link between the two. But
3 V! R4 ]7 m( ]committee investigators said the testing studied only a small H% g3 z0 N& F' D5 G% d5 e
number of vehicles: ]$ _% D9 ]3 G& j+ e5 u: ?8 ^
Tracking down an electrical problem can be far more
1 S8 N" G5 z0 Q5 qdifficult, expensive and time-consuming than finding a
1 T/ y6 e* ^$ K; t' D0 M& Omechanical problem. Electrical problems can have more than one
3 J i: d6 N8 _7 ^' u% T Q1 o+ `source, and they can come from inside or outside the car.
% W" n/ c8 F( o d9 FMechanical problems often leave clues such as physical damage,
1 `. \( Y! [: l* L& E8 v" y# kwhere electronic troubles can be hidden in software or leave no) K# @# g Q; D0 s5 ]
trace at all.$ _% t, a! R' H) e2 |
House investigators who reviewed Toyota's customer call+ x9 q2 @) \2 Q' E+ p: M# h
database found that 70 percent of the complaints of sudden
: r, h1 @! |' l0 ^! ]7 Sacceleration were for vehicles that are not subject to the
' u/ n- J% m/ y* S% d. ~+ Frecalls over floor mats or sticky pedals.
; q5 \* o! \/ b- ERep. Bart Stupak, D-Mich., chairman of the subcommittee,4 j3 c9 `. I* K/ p$ T
said Toyota "misled the American public by saying that they and
2 Z* c5 ^+ u! ?+ w7 }* B' oother independent sources had thoroughly analyzed the2 x/ P3 P) y3 j' U4 @2 v% H8 s
electronics systems and eliminated electronics as a possible8 D8 x" c% J0 D0 T4 `
cause of sudden unintended acceleration when, in fact, the only$ D, z' ?2 r- p8 i; C9 p
such review was a flawed study conducted by a company retained
) G7 G- n. Q( mby Toyota's lawyers."$ A* y2 @, O! u3 |
Lentz apologized anew for the company's slow handling of
) K4 u# g! | A7 _) Mproblems. "We have not lived up to the high standards our
+ {( W" r2 T$ ^+ c) b: Z( Ccustomers and the public have come to expect from Toyota," he
- s; r9 Y: f# o- ~+ ?/ C# J/ n- J5 Fsaid., a# h, }% m: O% Q( |3 C
"Put simply, it has taken us too long to come to grips with/ d$ f! N, J1 Q4 B" L# U, s8 l
a rare but serious set of safety issues, despite all of our2 z7 s2 G8 l4 F. [
good faith efforts," said Lentz, president and chief operating
8 c }6 m0 t& ]* {8 Oofficer of Toyota Motor Sales USA. Inc./ b' D& ?0 x8 M5 U) \% W: M( V x }
Separately, among hundreds of Toyota dealers lobbying
% v i& x! N% ` M; ^members of Congress Tuesday, there seemed to be widespread/ E' R y. M0 R$ H# i
rancor toward a federal government they view as picking on the7 Z3 a+ ?7 ]; [ C
automaker, at least in part because of the government's
$ E/ h2 w. E4 u9 H. n9 l' linvestment of billions of dollars in General Motors and) n+ u" W1 I6 N" ? t
Chrysler.
8 y/ Q. u' ?3 e) ^) n"That's hard for me as a citizen to understand why my tax
& D9 o# p' U" t* n& sdollars are going in that direction," Paul Atkinson, a7 p/ d0 C: T1 W& t' V
Houston-area Toyota dealer, said at a news conference that also7 X3 o* B$ Q( N0 C1 H
served as a pep rally for the visiting dealers. "To compete+ j9 Z, T* R! ]0 {* P5 T. S
with the government as an individual entrepreneur is pretty* S& Z/ y6 Q. S6 T9 G
tough."/ a; I, @* {7 ~
--- ^( r2 E1 j- _$ { s
Associated Press writers Alan Fram, Stephen Manning and Tom, p5 E; s5 G" H [$ i; Z
Raum in Washington and Tom Krisher in Detroit contributed to
0 ]4 ?# J% I; }this story.
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