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丰田承认换踏板不一定能全部解决加速问题
+ t4 j' } }+ I3 k+ ]8 OBy LARRY MARGASAK and KEN THOMAS
7 w# Y' n" v- Q* L: lWashington (AP) -- The president of Toyota's U.S.2 ]0 j% B3 k$ @
operations acknowledged to skeptical lawmakers on Tuesday that
$ \# t! s! r+ s. Gthe company's recalls of millions of its cars may "not totally"
. u. j9 ?. N( osolve the problem of sudden and dangerous acceleration.
4 W" Q: d: F$ W5 @% f, J( s1 D) t) n"We are vigilant and we continue to look for potential# `. P* B& ^* w1 a) @
causes," Toyota's James Lentz told a congressional panel.
: j- U: Q A& B! W$ j, @& p' `/ |However, he repeated his company's position that unexpected* y. _& o+ G% E; |7 Z/ ?
acceleration in some of the company's most popular cars and7 Z/ T+ j( t/ z- S o$ {
trucks was caused by one of two problems -- misplaced floor
! r7 t* D8 t6 l. W, \' m% Imats and sticking accelerator pedals.& X2 X& z( W1 D% J& p
He insisted electronic systems connected to the gas pedal6 P! Z5 t# k9 P; K6 X
and fuel line did not contribute to the problem, drawing sharp7 j6 N0 S# ^, R) M! P. g' L# o$ J3 m
criticism from lawmakers who said such a possibility should be8 z3 j/ o/ q# h
further explored -- and from a tearful woman driver who could
: p0 P7 _+ m' P- Znot stop her runaway Lexus.
& L$ G, a# s4 j# w! ~"Shame on you, Toyota," Rhonda Smith, of Sevierville,# b1 o: m3 [( I8 l4 `
Tenn., said at a congressional hearing. Then she added a second
M& T" k) K) T"shame on you" directed at federal highway safety regulators.
: b/ j3 q0 _5 L; F' V9 C/ R( XTexas Republican Rep. Joe Barton cautioned his colleagues) U* e4 ^& x) s1 u2 N6 Q
early in the hearing against conducting a "witch hunt" and said
9 u6 C2 l' d( q( j' u% N3 m! M"We don't want to just assume automatically that Toyota has
0 g8 {3 E# d" K! R6 mdone something wrong and has tried to cover it up." But midway
. n" n! `/ ?7 D5 S. g8 }6 g; {! kthrough Lentz's testimony, Barton said of Toyota's4 K8 }. I8 f) U5 {. _8 \. M
investigation of the problems: "In my opinion, it's a sham."
% q* K$ x+ f" k' E1 m3 c: w E* bLentz said the company had not completely ruled out an
7 i4 F* Y; H2 l/ ]( L, g- selectronics malfunction and was still investigating causes of
# a6 O3 C0 O% D! r8 U, Bthe sudden acceleration. Still, "We have not found a* |- H$ S" o4 ^9 E1 Q' L9 }
malfunction" in the electronics of any of the cars at issue, he9 ^9 J }( j' b; P/ {! Q
said. A1 ]" B' j$ i3 {& e! J
As to Smith's harrowing story, "I'm embarrassed for what
) `: S+ X+ u6 S* z3 P* ~1 c! phappened," Lentz said. "I want her and her husband to feel safe0 m6 s2 O( x2 C/ s% P) W: j
about driving our products," Lentz said.0 ~( W5 X/ S8 Z$ V. W) N$ a* F% `
Three congressional panels are investigating Toyota's
8 s0 q4 i3 f% b) Y; R! V, xproblems, which affect a huge number of Americans. Toyota has4 K! |: j5 f( x, e- c4 f
recalled some 8.5 million vehicles worldwide -- more than 6+ y3 `5 W4 O/ S7 h8 j8 H
million in the United States -- since last fall because of# B. r3 N, {" Q
unintended acceleration problems in multiple models and braking- @2 c% O+ A" r: W ]6 s; v5 j
issues in the Prius hybrid. It is also investigating steering, o9 ]6 v6 \1 w
concerns in Corollas. People with Toyotas have complained of) N9 ^, k3 [5 G6 [# R' L0 `7 R
their vehicles speeding out of control despite efforts to slow
6 p8 S/ N& \6 t. W% @down, sometimes resulting in deadly crashes. The government has
% }' V; @" u: f2 \received complaints of 34 deaths linked to sudden acceleration
# \% |5 |5 ?/ e! rof Toyota vehicles since 2000.
9 t& g4 f) S, gLentz, who choked up while discussing the death of his own
0 C+ G/ k1 {+ O; `' _; Vbrother more than 20 years ago in a car accident, said he8 R. b- P) a& F9 x9 Q+ v
understood the pain.+ f4 z8 e! v" n5 O9 Y4 m' E
"I know what those families go through," he said.
7 n1 o% ]6 V/ N2 x$ g( xLentz has said in the past that he was confident Toyota's
# t' k/ G8 p) A4 \3 ^fixes on the recalled vehicles would correct the problems.6 M+ L" B, P, i0 u0 Z
But when pressed by Energy and Commerce Committee Chairman
! e; N$ Z' K' |! A- M! z2 s- @8 uHenry Waxman, D-Calif., on whether the two recalls Toyota put
( W- C* G) u" l% ?" f( {* S/ Ein place to deal with the issue would completely solve it,
% Y: m' L J) T0 d$ U! _Lentz replied: "Not totally."- s% T7 v8 T# c- I3 t; W& v
Still, he said chances of unintended accelerations were
. |0 w# J, p; d: q/ ~7 C( Q1 ^"very, very slim" once the recall was complete. Lentz also said
- c% E. ]* ~# R/ W: A- gToyota was putting in new brakes that can override the gas
2 P9 l1 S& ?2 j1 M Opedal on almost all of its new vehicles and a majority of its
' F' ?6 J; Z j) P3 rvehicles already on the road.1 H) f. M' }. m8 q. N: p# r$ ^2 n t, ~
Meanwhile, Toyota president Akio Toyoda, who will testify% F* S+ q: |8 p8 k$ y5 \
before a separate panel on Wednesday, said he took "full* J# A4 l8 \( a% {
responsibility" for the uncertainty felt by Toyota owners and
1 b$ E( `" E3 D* j. yoffered his condolences to a San Diego, Calif., family who were
6 ]* Y, a" @4 \( M1 lkilled in late August, reigniting interest in the problems.
% _) p" I/ B5 `- A% e# w6 F"I will do everything in my power to ensure that such a! T9 |, |- `! [; s! a0 G9 v" I* i
tragedy never happens again," Toyoda said in prepared testimony# Q$ U4 b+ \# }. C# U
for Wednesday's hearing to the House Government Oversight
5 F3 w9 C2 O1 L$ GCommittee. "My name is on every car. You have my personal8 M9 v: f E% u, z" n
commitment that Toyota will work vigorously and unceasingly to
- i/ Y6 ?6 F. u/ O' r# {* c# ?restore the trust of our customers."
3 q2 P) F6 R/ ^: I5 d vLawmakers heard a brief, but riveting, deion from
|5 D! Z# U, d4 a$ z. t/ XSmith, the Tennessee woman whose Toyota-made Lexus suddenly
k1 ?4 f7 C) I) Lzoomed to 100 miles per hour as she tried to get it to stop --
X- ?" _; }/ D, H6 Ishifting to neutral, trying to throw the car into reverse and
: t8 Q8 @" X) jhitting the emergency brake. Finally, her car slowed enough) y3 c1 i, w6 I9 B7 \# @1 O
that she was able to pull it off the road onto the median and
" ] I9 o3 x c$ i. e- F8 E4 Oturn off the engine.
% h+ d8 C( C8 u# V, f( [Fighting back tears, she described her nightmare ride of+ c6 [+ d( i/ e6 l! u+ E; N
October 2006, calling it "a near death experience."
. h2 ^$ s8 d! y1 I"After six miles, God intervened" and slowed the car, she
$ z; S/ z* ]) `, L9 N, _said. She added that it took a long time for Toyota to respond
" R$ `% E" o2 ito her complaints.. X- V' L v, e% G) ]
In an often contentious full day of testimony, lawmakers$ q+ ^9 x- e$ x! e2 `1 V8 l+ }
returned again and again to the question of whether electronic ?& S) s1 P# T% W- V- |7 h. t& L3 D1 E
malfunctions may have contributed to the speeding cars.. b7 v7 w" @0 ~5 {( `$ S
"We are confident that no problems exist with the electric
+ U% J6 B3 G5 L+ P/ M" ithrottle control system in our vehicles," Lentz said. He cited$ ~. K! J8 O: P' y: i/ d; ]- o3 w
"fail-safe mechanisms" in the cars that were designed to shut
* A( l, Y% `+ }# e8 S9 ]) ioff or reduce engine power "in the event of a system failure."
( w3 g; Q& w+ q- j4 y" _$ ~- Q2 hTransportation Secretary Ray LaHood told the panel in
. {3 s; N4 A0 N6 jprepared testimony that possible electronics problems were* P/ o0 J( d% W7 v3 h# w
being looked into by his agency. He said the company's recalls
8 m; g5 C& }( j) b5 u: cwere important steps but "we don't maintain that they answer7 @$ N6 z- t5 Y' f
every question."
3 R/ T$ l) R: i& _0 i5 T YToyota hired a consulting firm to analyze whether* M1 S: |3 ^! F& }6 M
electronic problems could cause unintended acceleration. The
^; g" O2 G" Q3 t3 c* }firm, Exponent Inc., found no link between the two. But
! y7 h/ c- H! I$ d T% @; bcommittee investigators said the testing studied only a small
: B! v7 i$ v1 I- S5 @number of vehicles8 H1 \& z+ w: y; q6 T! ~
Tracking down an electrical problem can be far more
/ V4 j3 {4 O4 A- w, t \: }" Ydifficult, expensive and time-consuming than finding a& T k- d) P/ f7 n7 o0 Z* b
mechanical problem. Electrical problems can have more than one
; Y: b6 K* y3 a3 k& z: r+ q0 Ysource, and they can come from inside or outside the car.
; }) W, X: w0 P: tMechanical problems often leave clues such as physical damage,
) {4 o2 p- E9 ^+ r6 Ewhere electronic troubles can be hidden in software or leave no
4 V! e1 p: y+ w, o, ftrace at all.7 \" n( W- d8 H5 E
House investigators who reviewed Toyota's customer call
$ x4 x% ~2 _* N5 f4 D Zdatabase found that 70 percent of the complaints of sudden, F/ B, ~4 f& }% w; v/ u) q b
acceleration were for vehicles that are not subject to the
6 C( k5 j. B# K* B% ] l7 }$ _; Vrecalls over floor mats or sticky pedals.
+ }5 r/ K. z9 K( C0 e( nRep. Bart Stupak, D-Mich., chairman of the subcommittee,, f! I l i6 \/ j! l2 p/ L7 A. O
said Toyota "misled the American public by saying that they and) M$ g! A3 I# `# o& b3 ^
other independent sources had thoroughly analyzed the) P. j' u/ b; k% H3 U/ _
electronics systems and eliminated electronics as a possible
* x8 K% W7 H% [: H# w: p# fcause of sudden unintended acceleration when, in fact, the only
4 t! Q! s- B9 ksuch review was a flawed study conducted by a company retained
1 I: c" j; X$ s$ |by Toyota's lawyers."( X/ x u' r% S" f
Lentz apologized anew for the company's slow handling of( F- b% m/ @7 h2 j( u/ r. L
problems. "We have not lived up to the high standards our$ a6 c+ E, J9 l8 O5 Y: c
customers and the public have come to expect from Toyota," he9 e5 ~7 I! C, d
said.4 {+ X- |& E7 o5 }7 C A
"Put simply, it has taken us too long to come to grips with
3 h4 y; Z3 p* h# b" G1 G! da rare but serious set of safety issues, despite all of our
" b2 l# ~9 r3 |good faith efforts," said Lentz, president and chief operating
, \- r8 i2 ]( `9 {officer of Toyota Motor Sales USA. Inc.
% s* O& X0 I/ t% @& M4 q1 k( s9 f; s: XSeparately, among hundreds of Toyota dealers lobbying3 R. z0 q- y2 {, E3 g8 ~
members of Congress Tuesday, there seemed to be widespread
' P& N! N, |1 d8 B {: r: Mrancor toward a federal government they view as picking on the/ J: n: w4 J0 Y1 \* C
automaker, at least in part because of the government's
7 U* Y: c" }- E9 d! R& L5 qinvestment of billions of dollars in General Motors and
3 U$ v3 J5 D! ?Chrysler.0 F$ z! W* _: \8 B
"That's hard for me as a citizen to understand why my tax
2 J' V6 y8 d/ q. F# X2 f( Xdollars are going in that direction," Paul Atkinson, a6 l g/ p3 ?( ~# @
Houston-area Toyota dealer, said at a news conference that also* U% e4 B5 W: z& Q) N7 k* `: v/ ]
served as a pep rally for the visiting dealers. "To compete) D" q8 T, \" U
with the government as an individual entrepreneur is pretty7 {/ z3 W3 H( u( {4 F. r! }
tough."
: s7 e. f% T5 e3 E9 ^7 i' V% L---
( @- X9 w. r( HAssociated Press writers Alan Fram, Stephen Manning and Tom
6 _ ]6 {5 t9 k$ NRaum in Washington and Tom Krisher in Detroit contributed to
0 {2 V/ B3 P+ \8 Fthis story.9 _2 H' j# n' ?1 G9 l8 b, }
' T. `4 _9 P8 \7 d-0- Feb/23/2010 21:04 GMT |
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