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丰田承认换踏板不一定能全部解决加速问题+ p$ i* [3 d7 \; ?3 K
By LARRY MARGASAK and KEN THOMAS
0 e2 j; |2 ?7 c% s* s. WWashington (AP) -- The president of Toyota's U.S.
! } q2 u' A$ |, [operations acknowledged to skeptical lawmakers on Tuesday that
3 h. e" {' u# z/ }' hthe company's recalls of millions of its cars may "not totally"
# j; b: _9 T9 W/ Lsolve the problem of sudden and dangerous acceleration.
* z6 z: n, q/ F. n! H3 g9 y"We are vigilant and we continue to look for potential. d. o+ e( J9 i
causes," Toyota's James Lentz told a congressional panel.+ P! R& P" Q/ g
However, he repeated his company's position that unexpected
9 Q, ~% _0 z/ S: I) f* ]+ pacceleration in some of the company's most popular cars and, ?5 w& P7 B3 Z' m. @3 A: r
trucks was caused by one of two problems -- misplaced floor6 J" o) M' A% m2 x
mats and sticking accelerator pedals.
" P6 P) V7 n, `$ G$ XHe insisted electronic systems connected to the gas pedal
m# N% k# }# o; O/ mand fuel line did not contribute to the problem, drawing sharp! j3 Z# R6 Z; ]- V R* K8 C
criticism from lawmakers who said such a possibility should be' D: C4 u, T6 f @- c- J
further explored -- and from a tearful woman driver who could
- x+ I: T+ S' p K- t1 L$ qnot stop her runaway Lexus.' i) u6 _6 A% U( r( n# _8 ?
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
* `; I+ s% A# ]# V2 _Tenn., said at a congressional hearing. Then she added a second
: O5 }4 `0 _' d4 ^"shame on you" directed at federal highway safety regulators.# i/ t4 J& b: K% h
Texas Republican Rep. Joe Barton cautioned his colleagues
2 k* t2 L% p: S$ j, u6 j+ R2 d' m( ]early in the hearing against conducting a "witch hunt" and said
9 e' k; p6 s. H+ N"We don't want to just assume automatically that Toyota has
( X0 e7 _$ Y$ g. p2 g: xdone something wrong and has tried to cover it up." But midway& k. o" W$ \; W% E! l8 S6 m
through Lentz's testimony, Barton said of Toyota's
' I3 s0 U$ s2 J' B6 H' J, f0 @' ginvestigation of the problems: "In my opinion, it's a sham."$ W7 ]7 R, v* z }
Lentz said the company had not completely ruled out an
+ `; `( K& N; N5 Delectronics malfunction and was still investigating causes of
+ W. o- B! l i9 _' W4 ithe sudden acceleration. Still, "We have not found a# d5 Q2 q n; X X
malfunction" in the electronics of any of the cars at issue, he
! M( _1 n3 O* Gsaid.
" s7 i* d! Z& ^2 A. a+ e& S" wAs to Smith's harrowing story, "I'm embarrassed for what
" F+ _/ _) D& Y7 W: }1 Thappened," Lentz said. "I want her and her husband to feel safe
4 F. ?* D8 g/ G- u6 labout driving our products," Lentz said.( R# I; I- |6 [0 v# o
Three congressional panels are investigating Toyota's5 i9 p& t9 ?, u5 z! H; y# Q; s
problems, which affect a huge number of Americans. Toyota has# g2 o0 m7 L/ q. \- i7 k K0 u
recalled some 8.5 million vehicles worldwide -- more than 6
; P6 d ?# |, Y0 R, V& Omillion in the United States -- since last fall because of! @. C2 x2 d2 U+ k+ M- k! H
unintended acceleration problems in multiple models and braking l) u) o4 [1 X9 O; _; M) Q
issues in the Prius hybrid. It is also investigating steering; F6 Z! ^2 k) w! \
concerns in Corollas. People with Toyotas have complained of( j2 D( n* e4 p
their vehicles speeding out of control despite efforts to slow
' q( Z7 H% c, ]6 j7 Cdown, sometimes resulting in deadly crashes. The government has! A+ S8 {/ `" a
received complaints of 34 deaths linked to sudden acceleration, u+ O& S( {& z" a4 U% v
of Toyota vehicles since 2000." I+ D9 }! S: g5 g) P# I) l
Lentz, who choked up while discussing the death of his own
/ \2 X9 I7 f! W3 t) X! sbrother more than 20 years ago in a car accident, said he
2 v2 G1 X( P3 D1 |0 l" K. O3 g. E7 R. ounderstood the pain. ?$ `, F! Y9 g
"I know what those families go through," he said.
4 ^% b+ `# ~! C$ aLentz has said in the past that he was confident Toyota's- A2 e Z' z- y$ j. Q2 n
fixes on the recalled vehicles would correct the problems.
/ p- U" g3 m& o; ]- hBut when pressed by Energy and Commerce Committee Chairman$ f; `& v# q- _3 o- \
Henry Waxman, D-Calif., on whether the two recalls Toyota put# Z8 P% k; x5 V" u: |; j9 x* g
in place to deal with the issue would completely solve it,
. `7 K; y7 L5 w) `5 Y- `Lentz replied: "Not totally."
. p* A7 G# q. w' i" u, rStill, he said chances of unintended accelerations were3 E" O1 v, n/ ?" U( @
"very, very slim" once the recall was complete. Lentz also said8 l7 ~, c" j6 w2 Q- C
Toyota was putting in new brakes that can override the gas1 j) c4 q( X" P
pedal on almost all of its new vehicles and a majority of its
' |7 o$ S) A6 fvehicles already on the road.
0 d5 a3 Q" O9 u3 |9 RMeanwhile, Toyota president Akio Toyoda, who will testify
3 {6 ^+ N# {0 l; I B$ t/ C# ~# [before a separate panel on Wednesday, said he took "full
+ t# ?) U$ [' _- i- z" b. {responsibility" for the uncertainty felt by Toyota owners and1 k6 I) t3 c. B" y* b% [ g$ B
offered his condolences to a San Diego, Calif., family who were4 E, c7 H) V6 R5 S; q
killed in late August, reigniting interest in the problems.
% B. I7 u, K5 }! I8 Q1 u"I will do everything in my power to ensure that such a+ y1 ~/ J8 C+ O
tragedy never happens again," Toyoda said in prepared testimony
: a3 C2 \/ `( X6 gfor Wednesday's hearing to the House Government Oversight2 D! Y& c! ]$ Q8 [+ x
Committee. "My name is on every car. You have my personal9 N8 h: A# g( k, Z$ X
commitment that Toyota will work vigorously and unceasingly to
5 b7 Q$ [% f0 S% X" t3 Grestore the trust of our customers."3 c4 d7 A) q. ?
Lawmakers heard a brief, but riveting, deion from* U0 E9 w$ S" ]2 y( k: T
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
' R* ]0 a- K& F X0 @. qzoomed to 100 miles per hour as she tried to get it to stop --
' \2 [1 ~. y+ j# g/ cshifting to neutral, trying to throw the car into reverse and7 O! |/ a5 F5 w: I# C/ {
hitting the emergency brake. Finally, her car slowed enough# h; n3 `! h& X2 F* A) {0 R
that she was able to pull it off the road onto the median and
4 Q3 o. _7 \6 ]1 {! g( ~; O9 m2 Eturn off the engine.3 s& h' f, C4 s) G( P' F* d" d
Fighting back tears, she described her nightmare ride of9 O8 K$ \/ A# Y: A
October 2006, calling it "a near death experience."2 y- v; A" S C; z' S& N
"After six miles, God intervened" and slowed the car, she# j# q. h# |) ?! U
said. She added that it took a long time for Toyota to respond
( O8 s1 i0 {- gto her complaints.
( M+ D6 J+ ]9 K* d$ C5 tIn an often contentious full day of testimony, lawmakers1 e& x! T+ u( [, w) M2 X0 }. r
returned again and again to the question of whether electronic: \! n% u- P9 J; ?! `% l7 a
malfunctions may have contributed to the speeding cars.
; g0 y# u; X* c5 Y- ^5 J"We are confident that no problems exist with the electric
/ ]/ C7 T- K* C* mthrottle control system in our vehicles," Lentz said. He cited
z! _, a |; G6 [ e"fail-safe mechanisms" in the cars that were designed to shut5 N) j4 z, s' {* v7 O5 T
off or reduce engine power "in the event of a system failure."$ q+ W$ I0 r, t' I. u9 n" P" {
Transportation Secretary Ray LaHood told the panel in
8 O7 b% k0 E7 o9 |1 e$ ?4 uprepared testimony that possible electronics problems were5 q* M2 x0 p2 d4 v
being looked into by his agency. He said the company's recalls
8 o6 \. k! Z- ?0 j( ~were important steps but "we don't maintain that they answer
7 r- x/ W2 D+ R# Q E0 Pevery question."7 l& s' ]6 [ _* C& K6 F
Toyota hired a consulting firm to analyze whether& F' c2 }! ^% Q ^; R' C0 m
electronic problems could cause unintended acceleration. The
9 J7 M1 Q: O! S) ?firm, Exponent Inc., found no link between the two. But
O- V' u2 U# N: b; ?committee investigators said the testing studied only a small5 m$ {9 Z; B1 A# {6 N& S8 }+ S6 P
number of vehicles
' ]# i/ L7 g, X* ?Tracking down an electrical problem can be far more- J* c* N! I* W2 k6 h- y& w
difficult, expensive and time-consuming than finding a4 V3 f/ v" L" R( h3 _
mechanical problem. Electrical problems can have more than one
. H, d3 F/ D4 e. n6 c+ `% t! Csource, and they can come from inside or outside the car.
3 J- h% c, E! U7 {3 s. KMechanical problems often leave clues such as physical damage,
f9 W2 Y J% y+ `& C& y+ @where electronic troubles can be hidden in software or leave no
: G' f( V3 [" O2 P! C8 \( g0 ]) f9 Y# ~trace at all.
6 F* V2 t$ p1 z+ F0 NHouse investigators who reviewed Toyota's customer call! ?/ b( _$ I& v' H/ Y, c2 P8 @1 v
database found that 70 percent of the complaints of sudden3 b" t0 I# q& A4 |7 P% S3 c; [
acceleration were for vehicles that are not subject to the
7 T, n' s# @7 a$ W+ b1 g+ irecalls over floor mats or sticky pedals.3 h r6 H3 N2 w0 K
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,- {5 H% f6 m# A& g+ L
said Toyota "misled the American public by saying that they and. n. Y' d/ n5 I- @# \* [$ U- q
other independent sources had thoroughly analyzed the
* x/ P Y8 N: ~% Y0 m' n) Welectronics systems and eliminated electronics as a possible
7 E1 H, n1 p. P) I8 kcause of sudden unintended acceleration when, in fact, the only- e) Q" `) d }& R% @+ [2 f
such review was a flawed study conducted by a company retained3 z. s3 X. G+ J' i' b
by Toyota's lawyers."2 P4 l+ }* L7 Z' ~3 r
Lentz apologized anew for the company's slow handling of
; P& w9 Y. C1 b& r! p# f- sproblems. "We have not lived up to the high standards our
" ]( g$ G ^4 V0 |customers and the public have come to expect from Toyota," he- Q0 R/ o& W0 W! e
said., Q& T$ i. ?0 T7 }2 u) z3 X! f8 Q
"Put simply, it has taken us too long to come to grips with
x* q( ^9 K7 na rare but serious set of safety issues, despite all of our
7 u" j( G2 s/ X3 ~) U3 Tgood faith efforts," said Lentz, president and chief operating: Q* E- Q2 R" f2 `7 t" K5 ?
officer of Toyota Motor Sales USA. Inc.0 H7 n8 ?+ i! O0 g8 g' q. k
Separately, among hundreds of Toyota dealers lobbying& y" b! m7 r3 H7 C/ ~; _
members of Congress Tuesday, there seemed to be widespread, _1 D8 d9 y0 P$ F. R" R
rancor toward a federal government they view as picking on the2 ?4 h+ L) j& D, a* w4 k
automaker, at least in part because of the government's8 g/ n6 k9 o: H3 g9 Y! P( F
investment of billions of dollars in General Motors and. g7 H) a7 S" @5 W( x
Chrysler.
8 A( l+ ?& |0 I8 `' [- ^- l4 E"That's hard for me as a citizen to understand why my tax" M7 ^( ?5 C" E3 L
dollars are going in that direction," Paul Atkinson, a
$ {( h2 k6 ^# k" w/ d9 OHouston-area Toyota dealer, said at a news conference that also# ]6 S3 ~/ z$ V* K" ^
served as a pep rally for the visiting dealers. "To compete
+ @, C; L8 i! F3 e( kwith the government as an individual entrepreneur is pretty0 U( G! [7 b) n6 f w
tough."
. r9 ^: o- P& w0 d. z- G# n j---+ b x' U8 \1 R4 y% u e: x
Associated Press writers Alan Fram, Stephen Manning and Tom
, p: n+ p4 F- Y! [" A$ @Raum in Washington and Tom Krisher in Detroit contributed to
: d- ?% e& c/ g. g0 E, {/ Qthis story.
8 b$ I& H+ p( x# a! \& ]$ C! o; r5 W' K$ b! E% ~% w9 G7 o
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