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丰田承认换踏板不一定能全部解决加速问题
+ z+ F1 F8 h+ |By LARRY MARGASAK and KEN THOMAS
$ K' a; R$ ^/ P, lWashington (AP) -- The president of Toyota's U.S.
, ~- A5 |1 u! O2 {operations acknowledged to skeptical lawmakers on Tuesday that( B f, h4 o% T, F V- h6 @
the company's recalls of millions of its cars may "not totally"$ C* \# T$ i U0 `) t
solve the problem of sudden and dangerous acceleration. h0 f( I/ E6 f$ B" h
"We are vigilant and we continue to look for potential
4 c5 z0 ^2 q4 L: O+ k. V/ R! {causes," Toyota's James Lentz told a congressional panel.
! J# _% G5 U( O1 k" M0 wHowever, he repeated his company's position that unexpected0 A$ `5 Q+ E, Z
acceleration in some of the company's most popular cars and. p, {3 l- | ]! `
trucks was caused by one of two problems -- misplaced floor
) m( `+ f8 y, E1 F, Vmats and sticking accelerator pedals.: O# K. M* }+ r. O
He insisted electronic systems connected to the gas pedal/ C; Y; e# p' [% T0 I
and fuel line did not contribute to the problem, drawing sharp' l' ^; V6 e# {5 E
criticism from lawmakers who said such a possibility should be* _2 l S v% c1 L( d
further explored -- and from a tearful woman driver who could2 H( q* a: S7 m. o; D! ^
not stop her runaway Lexus.$ {" |) e/ i4 T* g
"Shame on you, Toyota," Rhonda Smith, of Sevierville,5 L3 L) c; D1 Q) k; V- {: Q# N
Tenn., said at a congressional hearing. Then she added a second
# i8 n( ?( [6 I f$ ?+ I" o0 L! ?"shame on you" directed at federal highway safety regulators., s, R! I, M2 k% r
Texas Republican Rep. Joe Barton cautioned his colleagues! b/ w2 h7 D; t: C' `- W2 w8 o5 y
early in the hearing against conducting a "witch hunt" and said
* N: Q8 B+ j+ n$ J" ~"We don't want to just assume automatically that Toyota has
, D5 E- @' y) r5 p0 G) r! g$ \done something wrong and has tried to cover it up." But midway; g9 R& L( W% b; c
through Lentz's testimony, Barton said of Toyota's
9 C' C3 j2 s& P; j- n% O* Binvestigation of the problems: "In my opinion, it's a sham."# p) W m: c* f; b8 w. n; @) Q
Lentz said the company had not completely ruled out an, n6 c& D I' C& s3 B# ?/ y! J
electronics malfunction and was still investigating causes of( u5 o9 K* j1 y' ~2 A1 J; U" _
the sudden acceleration. Still, "We have not found a) J! {: K! N3 }' f
malfunction" in the electronics of any of the cars at issue, he
2 z4 @- s& Y' E: C& d2 T* fsaid.
/ J$ v/ U! N: K& gAs to Smith's harrowing story, "I'm embarrassed for what- G# m; |( d) w9 j; D
happened," Lentz said. "I want her and her husband to feel safe! f3 x) K) J0 A4 G% J: b5 H
about driving our products," Lentz said.3 E# G+ c2 m; u9 G* J
Three congressional panels are investigating Toyota's
# P# @0 G- S+ O0 }problems, which affect a huge number of Americans. Toyota has
5 M& [) R' P( i% g# t( q% ~8 q; i. Srecalled some 8.5 million vehicles worldwide -- more than 6
% X U F6 T2 Q# Ymillion in the United States -- since last fall because of
, }) I+ ?# R8 ?1 Zunintended acceleration problems in multiple models and braking
2 U F" k2 P; eissues in the Prius hybrid. It is also investigating steering
2 ?! [/ |5 t! `, [9 S3 r6 qconcerns in Corollas. People with Toyotas have complained of2 h6 H) t* b6 r& u9 s$ `
their vehicles speeding out of control despite efforts to slow" d& H2 e$ Q5 I" U! J& y
down, sometimes resulting in deadly crashes. The government has* D3 S, w3 l( W* [; }: \ s; O* ~3 o
received complaints of 34 deaths linked to sudden acceleration
2 w5 q& M: G7 `! Bof Toyota vehicles since 2000., l6 S, K* r/ c3 M$ K/ H4 V
Lentz, who choked up while discussing the death of his own
: R. X7 `- X* Pbrother more than 20 years ago in a car accident, said he
: A# k1 p7 ^, u0 y7 Eunderstood the pain.
) y2 G1 X' x% Y f"I know what those families go through," he said.
6 P* q( B# t' Y+ O$ Z1 m$ PLentz has said in the past that he was confident Toyota's: E, _0 |( T/ O7 K3 T
fixes on the recalled vehicles would correct the problems.
8 F. p5 q' z9 d% o: o0 B* NBut when pressed by Energy and Commerce Committee Chairman
' Q% a' U' v0 d: G3 y4 jHenry Waxman, D-Calif., on whether the two recalls Toyota put1 |4 I6 g& e" h7 ?, H* k
in place to deal with the issue would completely solve it,
. k+ e$ o) v6 J4 F/ d" y) lLentz replied: "Not totally."
9 g% W- s. ^* X: W+ O5 U, sStill, he said chances of unintended accelerations were( x) x: s3 a; ]7 H. I* O
"very, very slim" once the recall was complete. Lentz also said
- D, k9 ^4 ]4 UToyota was putting in new brakes that can override the gas* B6 B) C$ S* X: f3 z! Y& R+ H
pedal on almost all of its new vehicles and a majority of its
3 x4 P7 J; `8 f) mvehicles already on the road.6 P1 W6 q! I. l* S2 A8 p
Meanwhile, Toyota president Akio Toyoda, who will testify
* m, N3 E/ w" n4 g% R* ~' gbefore a separate panel on Wednesday, said he took "full' i0 p- N+ K1 c; k- j
responsibility" for the uncertainty felt by Toyota owners and! V( H+ J# W4 n0 {
offered his condolences to a San Diego, Calif., family who were
% s, ], w, s1 A- M0 ukilled in late August, reigniting interest in the problems.' I2 M0 F# e5 y$ J( K$ b* P- a& j
"I will do everything in my power to ensure that such a
6 S: I- K5 z0 Q$ n* t/ q: M8 d) a* htragedy never happens again," Toyoda said in prepared testimony
! ?' T$ O& k O/ C2 T2 u; E( a2 ^for Wednesday's hearing to the House Government Oversight# V* j U6 y2 b' l0 h. P5 m) T
Committee. "My name is on every car. You have my personal% R ]& I! O- _* G$ o: f
commitment that Toyota will work vigorously and unceasingly to) C" L3 I9 ^: A" v S9 p1 m
restore the trust of our customers."
" J! V# I! G7 W& K8 HLawmakers heard a brief, but riveting, deion from
/ S# [0 B$ t; h2 S+ N1 n; uSmith, the Tennessee woman whose Toyota-made Lexus suddenly
! A7 n. t( [; m4 b# nzoomed to 100 miles per hour as she tried to get it to stop --- X) |+ r* t& a6 {& Z. l8 Y1 y( I
shifting to neutral, trying to throw the car into reverse and* O$ Y" a* h* d5 J4 i* u
hitting the emergency brake. Finally, her car slowed enough
6 E5 x7 U/ g5 Y# w. dthat she was able to pull it off the road onto the median and- ?8 g5 s( u* W/ M2 D7 k$ i
turn off the engine.
3 q+ I1 D) ~! M: }Fighting back tears, she described her nightmare ride of5 r- _8 G& r( b7 l/ o
October 2006, calling it "a near death experience."
3 k1 `% W3 y# P"After six miles, God intervened" and slowed the car, she
$ c% P) {# ^5 j3 m0 o, Jsaid. She added that it took a long time for Toyota to respond
# @$ i, u3 X) c8 r* Jto her complaints.4 F. V$ V! c. g7 D) F0 x
In an often contentious full day of testimony, lawmakers9 ~1 [' F- @# P: D9 M
returned again and again to the question of whether electronic" m! U9 e; X; J# J
malfunctions may have contributed to the speeding cars.. A2 F/ a( F, a) W/ ~% m
"We are confident that no problems exist with the electric
; s9 x$ \- [3 x: g, [- k; gthrottle control system in our vehicles," Lentz said. He cited" y7 o7 I f, i) V
"fail-safe mechanisms" in the cars that were designed to shut
9 o3 N1 Y3 P z7 y5 x |off or reduce engine power "in the event of a system failure."# T, {3 |) v/ Y D% v. h
Transportation Secretary Ray LaHood told the panel in- O6 H/ ~: ]# ]9 c$ r' d- _
prepared testimony that possible electronics problems were( b; i3 f+ `- p* o% h* E) K
being looked into by his agency. He said the company's recalls C. ^9 l8 B* b& } l7 j
were important steps but "we don't maintain that they answer0 b: l! [2 C# q( J: Q
every question."
9 J. M% A" y0 A2 qToyota hired a consulting firm to analyze whether
7 T* F o; P% |0 z8 ?electronic problems could cause unintended acceleration. The; ~! U4 @+ l# q( N8 v; a
firm, Exponent Inc., found no link between the two. But: Y( N2 P2 d! _! w! u* J1 |8 `! T
committee investigators said the testing studied only a small8 t, U( k! X4 [3 T( @& {
number of vehicles
7 O. i9 r+ Y. h6 P# y( f0 aTracking down an electrical problem can be far more
3 W( f( D* y' x9 g- ]difficult, expensive and time-consuming than finding a+ J" {6 L3 D2 T8 `5 x
mechanical problem. Electrical problems can have more than one
2 O# ~- c c% [( q3 \6 `7 msource, and they can come from inside or outside the car.
2 q0 P+ M1 i1 E' E) W/ g1 v& GMechanical problems often leave clues such as physical damage,& h# T( j& E, u# M1 K
where electronic troubles can be hidden in software or leave no
6 `+ A2 @- T; t8 q0 Ztrace at all.
2 w7 X4 {3 q8 [* P& R- p+ {House investigators who reviewed Toyota's customer call
+ k/ y& m8 H- tdatabase found that 70 percent of the complaints of sudden
+ C0 {5 X/ e- S. P2 `! q6 F2 facceleration were for vehicles that are not subject to the/ \% T: G' J5 L6 G
recalls over floor mats or sticky pedals.
! a! Q' i) x& ^ ORep. Bart Stupak, D-Mich., chairman of the subcommittee,
3 ^; ]- o8 x! ~5 Z) A8 K2 o0 k- }1 [; psaid Toyota "misled the American public by saying that they and
8 y$ N! f' V% C- ]+ d- Y) qother independent sources had thoroughly analyzed the5 t6 x& @, e, U% e) V% A
electronics systems and eliminated electronics as a possible8 J) Z& \ U O' e( g1 z
cause of sudden unintended acceleration when, in fact, the only( H" ?/ V0 p) n* z! Z: w
such review was a flawed study conducted by a company retained
/ V# G+ y' U5 w+ cby Toyota's lawyers."; j: g0 x- W3 R- l
Lentz apologized anew for the company's slow handling of
0 P8 a- T- l* I: bproblems. "We have not lived up to the high standards our
( Z- ]9 b: S7 t4 Pcustomers and the public have come to expect from Toyota," he
& n! c$ R- {& o: ~3 Hsaid.$ ]* E0 F% Z! N& i
"Put simply, it has taken us too long to come to grips with2 s& D# _- J# ?/ g! W9 b( S
a rare but serious set of safety issues, despite all of our
6 j3 f8 q3 E* H: Tgood faith efforts," said Lentz, president and chief operating
7 H! e4 u! K' G( x: zofficer of Toyota Motor Sales USA. Inc.
3 M0 g2 i* \! |: u) T/ {Separately, among hundreds of Toyota dealers lobbying
9 Y% s+ J; l/ ~members of Congress Tuesday, there seemed to be widespread
$ T6 y& d3 K- p9 N0 o7 b& Drancor toward a federal government they view as picking on the
' V0 O1 H1 j' `: h6 `; [) wautomaker, at least in part because of the government's; w9 n3 {& c7 w5 S' u3 W9 E
investment of billions of dollars in General Motors and
/ Q1 q5 z; H0 b2 ^' fChrysler.
5 P2 e3 t$ T9 W. Z# b, U0 X' ^9 C- e"That's hard for me as a citizen to understand why my tax
2 b6 t+ i9 L" Sdollars are going in that direction," Paul Atkinson, a
. e. v! ~* B/ V6 O+ |" W/ M+ z FHouston-area Toyota dealer, said at a news conference that also
. D! G* o# g! Mserved as a pep rally for the visiting dealers. "To compete
: h* ]9 W ]7 G! t8 Swith the government as an individual entrepreneur is pretty
) r* Z* g1 G. q2 Vtough."; M" [' o& y$ k0 k& J1 Z' h
---4 u/ k1 D+ b' S! V
Associated Press writers Alan Fram, Stephen Manning and Tom
1 x8 b+ o- @8 Z pRaum in Washington and Tom Krisher in Detroit contributed to7 y5 }4 E1 U4 I; U, V5 ~ h& J" O
this story.# f% b0 }4 F) b0 m2 G3 z
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