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丰田承认换踏板不一定能全部解决加速问题! [6 O! _, B% g# Z T2 D4 S# W
By LARRY MARGASAK and KEN THOMAS
. e6 P; f: o: k; s7 R/ ?+ [Washington (AP) -- The president of Toyota's U.S.
# `; G6 `1 G# W0 p" Joperations acknowledged to skeptical lawmakers on Tuesday that# d: E6 y& U4 M
the company's recalls of millions of its cars may "not totally"
3 V2 {+ E! q* c$ a! S- c, usolve the problem of sudden and dangerous acceleration.4 `# g/ z" d3 v
"We are vigilant and we continue to look for potential
. }4 r; m/ J- V* hcauses," Toyota's James Lentz told a congressional panel.
6 u+ x2 y7 E6 O: d) I; ?$ `However, he repeated his company's position that unexpected$ S) @4 A) L9 n6 n0 o1 U
acceleration in some of the company's most popular cars and1 N1 m+ m+ x: O
trucks was caused by one of two problems -- misplaced floor
8 Z* E4 a$ A9 \mats and sticking accelerator pedals.6 a/ l* G+ b2 f/ e% }8 B
He insisted electronic systems connected to the gas pedal; @% n a2 O0 h6 k z& D
and fuel line did not contribute to the problem, drawing sharp9 d0 X& c, o5 |; e# L0 |/ V) s7 P
criticism from lawmakers who said such a possibility should be# @0 f+ X8 ~3 {" z; a9 \
further explored -- and from a tearful woman driver who could
. F K# p4 Y8 ~not stop her runaway Lexus.
* z" R$ v& r V8 a' f"Shame on you, Toyota," Rhonda Smith, of Sevierville,
- O5 G% S" B0 Y* W$ a6 YTenn., said at a congressional hearing. Then she added a second0 J9 _6 g# G' a
"shame on you" directed at federal highway safety regulators.
) D- y% U, ^& o6 X% m8 m$ i7 H' P* yTexas Republican Rep. Joe Barton cautioned his colleagues( _% c2 `' _* V9 l% G7 A9 j7 @
early in the hearing against conducting a "witch hunt" and said, Q8 |3 T$ |' R. T* [0 Q
"We don't want to just assume automatically that Toyota has" A6 c2 Z9 Y9 n! Q3 f* b
done something wrong and has tried to cover it up." But midway* C; O# p) W0 z/ F' |1 j9 y
through Lentz's testimony, Barton said of Toyota's
w0 ^- K3 U9 o3 kinvestigation of the problems: "In my opinion, it's a sham.": r3 D# S: C5 S3 p
Lentz said the company had not completely ruled out an
1 e" k5 o+ x1 F) a/ t7 \# R* Aelectronics malfunction and was still investigating causes of, G0 U4 a% {* s5 H' W9 M# y
the sudden acceleration. Still, "We have not found a. t: h4 O) J l# D0 d& J8 I
malfunction" in the electronics of any of the cars at issue, he9 ^+ ?/ o' W: Q5 `9 ?6 t9 U
said.
# m2 i$ D' g5 c! _ z/ D$ ZAs to Smith's harrowing story, "I'm embarrassed for what
- U3 c* }+ R+ F9 l3 E- M* d. Xhappened," Lentz said. "I want her and her husband to feel safe0 G' @, M, U8 c, f2 E- n9 H
about driving our products," Lentz said.
7 r; J) v( h& @: G# K6 mThree congressional panels are investigating Toyota's- h6 A) U9 i6 W
problems, which affect a huge number of Americans. Toyota has( ?5 m G+ K; u
recalled some 8.5 million vehicles worldwide -- more than 6! `' @1 u. p0 h* a
million in the United States -- since last fall because of# p( E$ ]9 v. \& n7 c) }& D4 m
unintended acceleration problems in multiple models and braking+ h6 k2 m# g" K0 A7 ~2 i( W7 c: ?
issues in the Prius hybrid. It is also investigating steering
) i6 y# q, c# C ?- z& g+ {7 [concerns in Corollas. People with Toyotas have complained of- C0 m5 E- f- M! H7 B
their vehicles speeding out of control despite efforts to slow7 f/ W: L# @: S- D" A
down, sometimes resulting in deadly crashes. The government has8 h1 a6 z' _, P8 ~8 j+ ~
received complaints of 34 deaths linked to sudden acceleration3 e, \8 {! ^9 N7 Y& Y
of Toyota vehicles since 2000.
3 U4 p n/ @ y5 U& q" c9 D% gLentz, who choked up while discussing the death of his own
! O% `' A i- r0 B6 U+ | R8 Mbrother more than 20 years ago in a car accident, said he$ ]5 B7 C8 R: c' U! K6 Q
understood the pain.
+ ^. m% V0 }% ?"I know what those families go through," he said.
! L! Y/ b. ^$ @ [Lentz has said in the past that he was confident Toyota's y2 W) B" {3 u
fixes on the recalled vehicles would correct the problems.$ P! L# w# E0 o5 B: A: Z; ?
But when pressed by Energy and Commerce Committee Chairman, G3 W, T( D/ F& Y/ _* m
Henry Waxman, D-Calif., on whether the two recalls Toyota put
) U' P/ x v7 E4 d9 t: \ _in place to deal with the issue would completely solve it,! B. i1 G6 ~# M' `7 h h
Lentz replied: "Not totally."
6 L( p$ [' L/ L% n: _& ?8 UStill, he said chances of unintended accelerations were
) r! D K- |4 A+ f o; w"very, very slim" once the recall was complete. Lentz also said3 T9 v0 ]5 c) J* ]& Q
Toyota was putting in new brakes that can override the gas2 E" f3 @2 i1 f# j8 M( g
pedal on almost all of its new vehicles and a majority of its% g/ X; ~* s% E L A, y
vehicles already on the road.
, |- B: E: ?) m9 EMeanwhile, Toyota president Akio Toyoda, who will testify
C9 v+ H1 k# ~& i2 t& s" zbefore a separate panel on Wednesday, said he took "full
4 Q2 @' ]/ v# a" m, Rresponsibility" for the uncertainty felt by Toyota owners and
* ~+ ~6 D P2 ~, zoffered his condolences to a San Diego, Calif., family who were) }/ A e7 U9 N4 T9 ]6 t# ^ |
killed in late August, reigniting interest in the problems.
/ |; q0 N8 t' X& v8 C! l"I will do everything in my power to ensure that such a
' \+ W5 G- Q" i0 q1 }1 Otragedy never happens again," Toyoda said in prepared testimony
" k& A6 y1 n) ]; mfor Wednesday's hearing to the House Government Oversight
0 O: K8 d5 A: K. P9 HCommittee. "My name is on every car. You have my personal0 ?2 A$ a- K" y6 _: y
commitment that Toyota will work vigorously and unceasingly to" b* D- [8 V$ q% T! @2 w( G( `' i5 u
restore the trust of our customers."/ {, Q) g1 U6 \0 Z
Lawmakers heard a brief, but riveting, deion from
+ c$ G" j& J& z8 jSmith, the Tennessee woman whose Toyota-made Lexus suddenly0 o8 Q; W$ }3 P: e" ~ _: w9 T
zoomed to 100 miles per hour as she tried to get it to stop --9 R1 e8 K, p/ B- o
shifting to neutral, trying to throw the car into reverse and
/ a& |3 p, c, U# K$ f, w! Fhitting the emergency brake. Finally, her car slowed enough
0 p5 y7 D0 A$ I1 `- a0 _) [: Ythat she was able to pull it off the road onto the median and
9 |0 _. ]# v* q( C; S3 e) Bturn off the engine.. r, Y$ x$ y2 a; T7 U3 T9 D" J: i
Fighting back tears, she described her nightmare ride of+ p2 r# p$ ~: {$ c8 J- ]2 I) U9 _
October 2006, calling it "a near death experience."
) [% L# w, E, Y3 o5 V. P/ g9 P"After six miles, God intervened" and slowed the car, she9 ]' v) R; r2 A/ c
said. She added that it took a long time for Toyota to respond
" a3 n+ p) S4 [# f( Nto her complaints.% B1 A0 e" J4 U. f' S/ _- a$ j
In an often contentious full day of testimony, lawmakers$ E9 x5 ]9 O* B2 _8 r
returned again and again to the question of whether electronic% o s: U7 {6 G, J6 w4 `
malfunctions may have contributed to the speeding cars.
( t& L6 n, w& Y* ~$ I"We are confident that no problems exist with the electric0 e8 j. O2 b1 _" M. e8 _3 e. o
throttle control system in our vehicles," Lentz said. He cited
+ [9 D% E: r& Q, \"fail-safe mechanisms" in the cars that were designed to shut
, @1 T# N& k! G3 Zoff or reduce engine power "in the event of a system failure."
+ A. b1 H0 V+ b9 U* }Transportation Secretary Ray LaHood told the panel in+ O* d6 ^1 R7 h
prepared testimony that possible electronics problems were/ ~% C& V" }( E# ]4 e; C8 F- r0 L6 y; I
being looked into by his agency. He said the company's recalls' E- w9 }. E( N; d6 I9 t$ h3 ?0 a1 B
were important steps but "we don't maintain that they answer; s# R7 b+ d6 `: a* Z! f9 B
every question.", S _4 b; K8 l# M4 o L$ u, V
Toyota hired a consulting firm to analyze whether
! i* Y8 c. \& m/ J9 |% r2 felectronic problems could cause unintended acceleration. The; t+ h( B8 F$ G: L4 V ?/ {- L; `
firm, Exponent Inc., found no link between the two. But
( T, s, Q8 l: F8 Q+ Vcommittee investigators said the testing studied only a small
9 ?) v7 P; t9 u- H k- O9 ynumber of vehicles
! F0 {" x; a) ~& hTracking down an electrical problem can be far more
5 G4 Y6 O) Y5 P; a: ydifficult, expensive and time-consuming than finding a/ Z; m1 \3 O- @5 r0 d' O
mechanical problem. Electrical problems can have more than one% H/ W% I/ ~% g6 L; w
source, and they can come from inside or outside the car.
- ^+ x' C- ]; r, U- [. x5 tMechanical problems often leave clues such as physical damage,
4 Q$ H0 _( Q5 S* G8 jwhere electronic troubles can be hidden in software or leave no
1 M7 a V7 v$ \; v6 Gtrace at all.
. y! @% z6 M. I% aHouse investigators who reviewed Toyota's customer call
' _& i ~: Y D% I+ ]; t- Adatabase found that 70 percent of the complaints of sudden0 o3 r o. X4 }+ T
acceleration were for vehicles that are not subject to the3 J5 T4 w: a" n) N( _* G
recalls over floor mats or sticky pedals.
# z* _* K. c: C8 u3 @! DRep. Bart Stupak, D-Mich., chairman of the subcommittee,1 V" m% ?, q" {* N2 F
said Toyota "misled the American public by saying that they and
+ {8 J7 d( c, lother independent sources had thoroughly analyzed the5 i+ _4 p' Y1 F6 [- O1 q# V$ [( q9 A
electronics systems and eliminated electronics as a possible
2 w F" C5 R' G6 | ], K) [cause of sudden unintended acceleration when, in fact, the only
m/ [3 \* _% Z9 |5 l w9 e6 E: Ysuch review was a flawed study conducted by a company retained
7 X8 |0 ^$ G0 e* X+ L4 L5 W yby Toyota's lawyers."8 V7 \, [$ h7 Z' u
Lentz apologized anew for the company's slow handling of
4 Z" w$ v( ^8 p1 F" s& rproblems. "We have not lived up to the high standards our6 Y! V4 F$ v+ C2 v% H/ x
customers and the public have come to expect from Toyota," he
) b; \; R' ~& H, E' ksaid.
! ~; t% ]2 R( H"Put simply, it has taken us too long to come to grips with
8 g# p* Y+ H5 U# za rare but serious set of safety issues, despite all of our" ~' ?8 T$ ?, S* Z) s" b
good faith efforts," said Lentz, president and chief operating7 S: g* L2 t/ z
officer of Toyota Motor Sales USA. Inc.& D" G6 t: b3 y) ^# x9 J. z+ Y
Separately, among hundreds of Toyota dealers lobbying/ D$ O3 I6 ]' t* R! w
members of Congress Tuesday, there seemed to be widespread
5 b0 w, I! T1 X1 v1 s1 s" lrancor toward a federal government they view as picking on the8 i# I# N. {2 s2 ]) q: \
automaker, at least in part because of the government's
0 w8 d( C/ P# F8 `! H1 b d3 finvestment of billions of dollars in General Motors and
+ X/ c- J& Y5 t# X$ {Chrysler.5 S8 t6 }! {; L+ d5 Y1 A
"That's hard for me as a citizen to understand why my tax' S; W! @: h( x6 @3 T
dollars are going in that direction," Paul Atkinson, a
9 X: x$ t6 t# D8 b- k0 o, x4 v: ]Houston-area Toyota dealer, said at a news conference that also' E- |4 c4 N9 D7 ^8 [
served as a pep rally for the visiting dealers. "To compete+ g5 u+ }1 r4 B p/ \' P$ L
with the government as an individual entrepreneur is pretty
+ J& t3 a' P( p. Z7 m N2 htough."
! z% s1 s7 `. K( @4 O. ?---
0 w- Q% E7 x% w( V5 [# X* JAssociated Press writers Alan Fram, Stephen Manning and Tom1 h; e; C' q* D+ m( A4 B/ P
Raum in Washington and Tom Krisher in Detroit contributed to+ q2 T: H- t) t/ u4 N/ h# \( F) ~) J
this story.
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