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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
I1 a9 z3 S! Y9 r' B0 b1 wBy LARRY MARGASAK and KEN THOMAS' E" `8 E, Q& w
Washington (AP) -- The president of Toyota's U.S.. J+ |" o+ h8 m( m# I6 h v# S5 L/ T
operations acknowledged to skeptical lawmakers on Tuesday that/ u$ }* k7 X$ P9 |' M
the company's recalls of millions of its cars may "not totally"% ]6 B) H* |" K
solve the problem of sudden and dangerous acceleration.
% K6 ? c% Z2 f: Y/ Z# Q7 F"We are vigilant and we continue to look for potential
; P9 m; l& n: }8 y1 d! Q% }causes," Toyota's James Lentz told a congressional panel.# f. K0 W* S8 \0 `% `4 Q3 {
However, he repeated his company's position that unexpected
$ c: L. z/ `. k$ \9 [+ Bacceleration in some of the company's most popular cars and
* k+ H9 e. Q5 \ ?4 T% V% t1 ytrucks was caused by one of two problems -- misplaced floor* u x* Q! v3 s4 ?6 f: v) ~
mats and sticking accelerator pedals.
2 w, l( @6 e3 i% WHe insisted electronic systems connected to the gas pedal' A7 k$ @5 `% c3 x% D+ e( ?
and fuel line did not contribute to the problem, drawing sharp; m, I, r/ z$ f+ M/ x0 h6 L3 o# J
criticism from lawmakers who said such a possibility should be i. c% o+ @/ \
further explored -- and from a tearful woman driver who could
& v3 y& {& L' {% V) x* K5 |not stop her runaway Lexus.
, z/ w4 }9 s4 l% x"Shame on you, Toyota," Rhonda Smith, of Sevierville,3 c7 w7 K' ^: C9 i- ]: E; Y# B, n
Tenn., said at a congressional hearing. Then she added a second
4 ]2 S8 P9 V/ ?) T"shame on you" directed at federal highway safety regulators.
) a4 t, V7 b( u: }, HTexas Republican Rep. Joe Barton cautioned his colleagues! o# h& X& B7 P1 w5 f
early in the hearing against conducting a "witch hunt" and said7 e0 d3 ^7 L' h! x9 `
"We don't want to just assume automatically that Toyota has' {" u+ k8 F( T \% Z
done something wrong and has tried to cover it up." But midway- W: m$ M$ i1 @
through Lentz's testimony, Barton said of Toyota's- D- L3 M% l |& V2 F0 _' u
investigation of the problems: "In my opinion, it's a sham."
- \, Y4 Y4 \' \$ @/ J9 r. iLentz said the company had not completely ruled out an8 a7 S- V& F( v. S
electronics malfunction and was still investigating causes of9 R- x8 E' ^ C7 M6 \
the sudden acceleration. Still, "We have not found a# G+ |$ e' ~. D9 ]% ^' v+ u [
malfunction" in the electronics of any of the cars at issue, he
* W; w) S/ p6 t8 ?6 R0 ?said." E/ b$ `$ v! ]# l7 w8 ^
As to Smith's harrowing story, "I'm embarrassed for what- z; G$ r8 |" ?! C9 E- ~
happened," Lentz said. "I want her and her husband to feel safe1 e, G% X. B$ @0 z9 L+ i
about driving our products," Lentz said.
% n+ v8 F. O+ j; l" iThree congressional panels are investigating Toyota's$ G; ]: C; N* _+ L0 |& p
problems, which affect a huge number of Americans. Toyota has
3 B# l# X4 |0 V% erecalled some 8.5 million vehicles worldwide -- more than 62 p, E1 V0 U# o+ L' |$ R( U
million in the United States -- since last fall because of2 M0 Z" G3 _- h- U4 x
unintended acceleration problems in multiple models and braking8 a& \( Y K6 V- ^" e% s7 m' B3 Z5 z9 u
issues in the Prius hybrid. It is also investigating steering, ~6 u7 F+ U) x
concerns in Corollas. People with Toyotas have complained of& `& R/ G, _7 k5 q. {
their vehicles speeding out of control despite efforts to slow
% a/ R# w+ b: r# i; A6 o: Cdown, sometimes resulting in deadly crashes. The government has
# T+ N, r/ ]/ @1 T$ vreceived complaints of 34 deaths linked to sudden acceleration) C+ h l( K/ L2 T' B, q' u* j0 O6 M
of Toyota vehicles since 2000.
" V2 @* A- ^7 z. @. `; S5 oLentz, who choked up while discussing the death of his own
- U6 a' m: K# j6 m* obrother more than 20 years ago in a car accident, said he+ b. o& v& M0 D1 Q& n' v
understood the pain.
9 o6 X% V2 d: c+ s8 P- X& l$ _"I know what those families go through," he said.
- t) n, o+ W. n% y' s8 N3 J& ELentz has said in the past that he was confident Toyota's1 k5 S3 r, |: k e+ R; ?3 H
fixes on the recalled vehicles would correct the problems.
3 U5 U* S ^. dBut when pressed by Energy and Commerce Committee Chairman
3 B+ m# P" `. L6 D6 GHenry Waxman, D-Calif., on whether the two recalls Toyota put. ~4 j: y$ K% M& \
in place to deal with the issue would completely solve it,
' o* K- {$ V0 NLentz replied: "Not totally." h% W& o, O6 E6 C
Still, he said chances of unintended accelerations were* s1 x/ R7 W$ `; @) Q" h( ~, g
"very, very slim" once the recall was complete. Lentz also said% Z( V7 u: g( j8 ]" R8 z
Toyota was putting in new brakes that can override the gas
/ z+ p$ \6 v& w% Jpedal on almost all of its new vehicles and a majority of its8 k. b2 q* d, ~
vehicles already on the road.
/ \4 ]# n* {! @! x! K4 ~5 BMeanwhile, Toyota president Akio Toyoda, who will testify
( B+ m8 [' M1 ?: Obefore a separate panel on Wednesday, said he took "full
0 f, A u# T0 A; Eresponsibility" for the uncertainty felt by Toyota owners and( i& c: D' q! F
offered his condolences to a San Diego, Calif., family who were
" m: o* }- T+ h! c3 ukilled in late August, reigniting interest in the problems.
) c) p: q6 E( ^5 ]"I will do everything in my power to ensure that such a
- M$ v" F: v0 G Y5 j) ntragedy never happens again," Toyoda said in prepared testimony- |& A) D/ N$ o [/ N9 c# L2 d
for Wednesday's hearing to the House Government Oversight
. F$ @6 S- m2 I9 a9 s: Y: eCommittee. "My name is on every car. You have my personal
% ]0 w2 S7 H$ p5 v& v9 z& y( qcommitment that Toyota will work vigorously and unceasingly to
& @! k% C; r' D. Hrestore the trust of our customers."
5 B/ O) y' [: q/ CLawmakers heard a brief, but riveting, deion from
7 _8 x E+ F" Z' t% N8 PSmith, the Tennessee woman whose Toyota-made Lexus suddenly
3 r6 q* {- M, t( @zoomed to 100 miles per hour as she tried to get it to stop --
& t1 A8 d' N O9 x, T1 {7 ^# }shifting to neutral, trying to throw the car into reverse and6 Z! n# _- p) B
hitting the emergency brake. Finally, her car slowed enough
7 f: Y7 v T" [. h+ Y+ e3 Bthat she was able to pull it off the road onto the median and
4 b5 ^" J' |& t! N' j F! ~turn off the engine.% u Y) ^/ l1 U! g; ~2 j
Fighting back tears, she described her nightmare ride of m# H1 ?/ d" D
October 2006, calling it "a near death experience."
9 n7 [2 {* [1 F. j+ [( i"After six miles, God intervened" and slowed the car, she
/ ` N% c0 p6 j0 t4 Zsaid. She added that it took a long time for Toyota to respond
2 w& Q3 ^1 i/ s3 F1 @to her complaints.
1 ?; n( Z, W* T3 y* Y6 J TIn an often contentious full day of testimony, lawmakers. C9 v0 X6 b: I1 I3 H& m
returned again and again to the question of whether electronic$ j, L; H- S7 t1 c5 E; q! w
malfunctions may have contributed to the speeding cars.
2 `. T, r' Z5 P5 {' p"We are confident that no problems exist with the electric" x% \- \- A3 V2 h7 m
throttle control system in our vehicles," Lentz said. He cited
" `- X$ }. b: l) f7 J"fail-safe mechanisms" in the cars that were designed to shut
9 A' G) y* V) C# boff or reduce engine power "in the event of a system failure."7 @+ H2 V1 v( d+ K% t" n% m1 H
Transportation Secretary Ray LaHood told the panel in
2 l! |' ]5 g3 w ~* d! dprepared testimony that possible electronics problems were& X a+ E! W# p6 ^
being looked into by his agency. He said the company's recalls3 i/ e6 Y# `5 W/ r: y( m0 K
were important steps but "we don't maintain that they answer
2 q" @/ Q( i: M6 S$ T$ ~every question."7 k B8 b+ D; _& E, s+ E
Toyota hired a consulting firm to analyze whether
6 b: u# F+ k. \3 O1 r2 l0 X/ E4 C* Belectronic problems could cause unintended acceleration. The1 a5 o; J+ r- U" B
firm, Exponent Inc., found no link between the two. But7 e }% J$ Y3 [) N" { O2 c
committee investigators said the testing studied only a small# ?: S' ?" U" h7 R S2 [
number of vehicles
}; l+ A4 F. i( t# GTracking down an electrical problem can be far more
: Z+ z1 c* k' X( o5 Xdifficult, expensive and time-consuming than finding a) S @# H3 `3 d4 B/ D
mechanical problem. Electrical problems can have more than one" C# z4 I+ E, Q6 D% L7 T- Z1 }
source, and they can come from inside or outside the car.4 k) v T# i8 \* e# ?
Mechanical problems often leave clues such as physical damage,
5 `( X: j2 j; I' f4 P6 Jwhere electronic troubles can be hidden in software or leave no7 h1 ^" o1 e# d/ j6 t( h! ?: U
trace at all.: A( S% z ?( h7 c; P% G' k
House investigators who reviewed Toyota's customer call
- O. { b0 F7 r4 Q ^7 ^database found that 70 percent of the complaints of sudden
9 E- O( T; V. e. W1 u% Y: wacceleration were for vehicles that are not subject to the; I4 _- I z/ W# B* k$ m5 U
recalls over floor mats or sticky pedals.
1 \8 W' i) z0 ~, K. c3 C) jRep. Bart Stupak, D-Mich., chairman of the subcommittee,
( R6 @) M B e) }said Toyota "misled the American public by saying that they and$ i, L7 G3 ?! X8 K3 e) @. I. d
other independent sources had thoroughly analyzed the# w3 F. O& c+ V
electronics systems and eliminated electronics as a possible
! N! _8 `9 {( _4 X% G4 _cause of sudden unintended acceleration when, in fact, the only: `- S. Q8 I. t8 O# P
such review was a flawed study conducted by a company retained$ ?. x I) p% G
by Toyota's lawyers."6 S* M4 b# y' m& q: B% D
Lentz apologized anew for the company's slow handling of& _1 B' \: m6 Y
problems. "We have not lived up to the high standards our7 R, u) K" L! g4 K! f0 T
customers and the public have come to expect from Toyota," he
# z9 ^8 C1 R* G; ~# X, [+ tsaid.
# [8 F$ K+ h' ^( y* ]"Put simply, it has taken us too long to come to grips with
$ b5 i* b1 M3 {a rare but serious set of safety issues, despite all of our
7 u! G* ]: D) J ?good faith efforts," said Lentz, president and chief operating8 H8 ^+ A; `* v" _) k/ l0 b& u; h
officer of Toyota Motor Sales USA. Inc.
6 ~: e" J7 L$ TSeparately, among hundreds of Toyota dealers lobbying7 y7 X- n+ L1 L6 D) m
members of Congress Tuesday, there seemed to be widespread
# w' X: h* e3 l/ Zrancor toward a federal government they view as picking on the
* m& P6 R3 u6 D8 n% c' z/ R4 Bautomaker, at least in part because of the government's
4 e0 T4 O5 y1 B( Y9 Z" vinvestment of billions of dollars in General Motors and# O; Q/ W$ v) o+ h# x
Chrysler.3 `" v' }0 C! k8 u1 j1 R
"That's hard for me as a citizen to understand why my tax$ B! k7 b' |, f
dollars are going in that direction," Paul Atkinson, a2 L: M- t [# P3 u, z1 V% T: p
Houston-area Toyota dealer, said at a news conference that also; H3 a- F6 A4 p( R* R v; C" K
served as a pep rally for the visiting dealers. "To compete& H. _$ H" J9 B% D. j
with the government as an individual entrepreneur is pretty
+ z a O; ?% |$ Ctough."
: [" v" o \) b# b+ w8 Q0 n---
& L% l. i% ]$ M9 _& a8 FAssociated Press writers Alan Fram, Stephen Manning and Tom0 \' v" Z( g- s
Raum in Washington and Tom Krisher in Detroit contributed to8 b9 n2 [7 r; Z: m4 D
this story.
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