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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
3 ]; K! j ^5 }& a( S- ^- uBy LARRY MARGASAK and KEN THOMAS3 q' W& G# O5 i( I2 F2 v2 D8 N
Washington (AP) -- The president of Toyota's U.S.
/ S; t" N/ E, {operations acknowledged to skeptical lawmakers on Tuesday that9 M4 w( a, u. ^
the company's recalls of millions of its cars may "not totally"
0 ~* b+ v* u9 p: }+ X9 ?% {solve the problem of sudden and dangerous acceleration.( t3 l3 |) F) K! A, |# G
"We are vigilant and we continue to look for potential
' Y' V+ y) p7 f1 P7 l: Ncauses," Toyota's James Lentz told a congressional panel.
/ Q. r, J6 h+ t( a7 _However, he repeated his company's position that unexpected
0 w3 C9 G5 \( Jacceleration in some of the company's most popular cars and
" ~. X, g5 u, D: v, H' n8 S, ~trucks was caused by one of two problems -- misplaced floor
7 @0 [% s V# ~mats and sticking accelerator pedals.) ^0 d5 q3 s3 [8 D6 I
He insisted electronic systems connected to the gas pedal; W ~ w9 h5 y
and fuel line did not contribute to the problem, drawing sharp2 Z# o* c* W! }# S
criticism from lawmakers who said such a possibility should be
- J& q; |* |, I8 n! ]$ {further explored -- and from a tearful woman driver who could' J. x3 \5 X* X G: u
not stop her runaway Lexus.4 A( ~7 S! g( m7 G0 k
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
, h& ]/ a" i4 g- f1 y# uTenn., said at a congressional hearing. Then she added a second
. S( u& G% Q. `. Q5 G"shame on you" directed at federal highway safety regulators.
0 c" _; Y1 C8 ~4 }0 J) G) ^6 U# q: XTexas Republican Rep. Joe Barton cautioned his colleagues
t! W+ Y; R* n- y3 @8 _early in the hearing against conducting a "witch hunt" and said
" \1 Q2 x0 N# K" @, y% X! G"We don't want to just assume automatically that Toyota has
( Q, m5 O( [! U1 s* K: Q& g' a# P# fdone something wrong and has tried to cover it up." But midway8 Q6 C) k2 l! v
through Lentz's testimony, Barton said of Toyota's
; A- X- `) j7 \3 Z& I+ ]9 uinvestigation of the problems: "In my opinion, it's a sham."
# P' R5 U6 o/ W% y0 t$ K8 r1 t3 pLentz said the company had not completely ruled out an
7 M0 r. t' n7 o; melectronics malfunction and was still investigating causes of- j; `( ~/ B4 n6 ]* Z8 \
the sudden acceleration. Still, "We have not found a! k w6 D6 s/ @- v' F! t
malfunction" in the electronics of any of the cars at issue, he, @- E4 r! }& _2 M- v3 C/ L3 z' A+ h
said.
' t; s, `& o9 r: `7 x- ]As to Smith's harrowing story, "I'm embarrassed for what
4 d4 L* O ^9 l; Y7 jhappened," Lentz said. "I want her and her husband to feel safe
) T4 D9 V; \6 Qabout driving our products," Lentz said.0 l3 Q5 h# _$ z& \ g+ g
Three congressional panels are investigating Toyota's% H) A/ C* m) |4 t# a
problems, which affect a huge number of Americans. Toyota has" ]8 o3 Y. R* v$ D
recalled some 8.5 million vehicles worldwide -- more than 6" E6 q$ z4 d$ d: A) b
million in the United States -- since last fall because of) Y" M5 Q( \4 m. ?% l& V
unintended acceleration problems in multiple models and braking
% T& a* ]9 p% y- O2 g. [issues in the Prius hybrid. It is also investigating steering8 a: ^7 B) {, _- J, K4 V
concerns in Corollas. People with Toyotas have complained of
1 s% m0 r' ^& Z9 S" Ltheir vehicles speeding out of control despite efforts to slow$ Y$ w; C; g0 _& x) n
down, sometimes resulting in deadly crashes. The government has
% } ?4 z9 G8 V0 \: i* Yreceived complaints of 34 deaths linked to sudden acceleration
! U! e+ n# E) w) Mof Toyota vehicles since 2000.
" }# S' g+ ]& n9 S# e5 `Lentz, who choked up while discussing the death of his own
& i: c2 [9 G/ h3 n% Abrother more than 20 years ago in a car accident, said he
' ^& E1 H* C1 N; F* K1 junderstood the pain.
7 T2 S; F* n4 n4 z |4 m"I know what those families go through," he said.1 c) A @. a% h; E
Lentz has said in the past that he was confident Toyota's9 F; h/ u& p' Z/ }3 \% m- X
fixes on the recalled vehicles would correct the problems.
: W' o6 k: N8 V0 d* a+ W# p$ J6 uBut when pressed by Energy and Commerce Committee Chairman: U% R' ]. y6 X7 ?5 L. F0 r `0 L
Henry Waxman, D-Calif., on whether the two recalls Toyota put
! |- ^$ v" p5 sin place to deal with the issue would completely solve it,
5 T* y- M- ]) l9 d* {: YLentz replied: "Not totally."
8 Y9 R/ ~) _. z+ i0 r$ f2 T$ ?Still, he said chances of unintended accelerations were s) [0 }: R% a7 t! I- d0 g# Y
"very, very slim" once the recall was complete. Lentz also said
* i- b1 C; v6 P0 T! h' pToyota was putting in new brakes that can override the gas
: Q! ^2 X% F3 k' u% F) d% @* wpedal on almost all of its new vehicles and a majority of its# D. g; u% H1 R% U2 _ o X8 W$ V
vehicles already on the road.
' {# U* Q& W9 \: }% k7 tMeanwhile, Toyota president Akio Toyoda, who will testify1 e) C3 F1 r+ q4 e
before a separate panel on Wednesday, said he took "full
4 k" ~' l2 r2 D4 Jresponsibility" for the uncertainty felt by Toyota owners and% ~' p( h7 T$ t. \1 a6 l
offered his condolences to a San Diego, Calif., family who were5 R+ L+ |5 ]% S, y/ i
killed in late August, reigniting interest in the problems.
! F! B# A. D+ f+ S; N' b"I will do everything in my power to ensure that such a
9 l$ I8 i& s& Z+ ^, ~tragedy never happens again," Toyoda said in prepared testimony
! |$ o4 M$ b; I) a& c! e1 [2 Ffor Wednesday's hearing to the House Government Oversight: Y# v9 d$ T6 o# F& v2 s3 C
Committee. "My name is on every car. You have my personal
5 s; b, B' N0 f6 r" dcommitment that Toyota will work vigorously and unceasingly to
; J' o2 y8 {* m* {% srestore the trust of our customers." u! i5 a4 n# f8 @
Lawmakers heard a brief, but riveting, deion from# ]$ v: O1 f+ C9 n; Z
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
& S! U1 W( Z3 @) vzoomed to 100 miles per hour as she tried to get it to stop --; h; c: I% E+ L( C
shifting to neutral, trying to throw the car into reverse and+ @. o% n) T9 p" `2 m
hitting the emergency brake. Finally, her car slowed enough
( a$ ^; [$ `$ H: D( J6 Lthat she was able to pull it off the road onto the median and
% ~) N0 Z! l: Y; tturn off the engine.
: j: a/ P: t/ {6 R$ z: dFighting back tears, she described her nightmare ride of! I4 S) z. N3 X* h/ n. J
October 2006, calling it "a near death experience."' U, D. r/ L2 R3 T$ O
"After six miles, God intervened" and slowed the car, she
: _0 p8 u/ t$ Q# Vsaid. She added that it took a long time for Toyota to respond# y' E7 D+ n- \* K
to her complaints.- d& G1 T. n) \9 V0 x) Z% H( U" n4 T
In an often contentious full day of testimony, lawmakers
4 v6 S/ ` j3 S6 T9 Nreturned again and again to the question of whether electronic
8 Q6 L1 P3 ]) c& T' M! `4 R' _malfunctions may have contributed to the speeding cars.
; H3 I/ F3 d: G$ r1 ]"We are confident that no problems exist with the electric
( M+ o8 g f+ N8 B8 K7 S$ y+ Y% ~! ]throttle control system in our vehicles," Lentz said. He cited
1 ]2 j& k4 M2 {' \"fail-safe mechanisms" in the cars that were designed to shut
1 y0 k4 _0 V/ d" D6 u" coff or reduce engine power "in the event of a system failure."; Q, }3 d0 g) `- O- D2 r$ _
Transportation Secretary Ray LaHood told the panel in8 W1 g* h$ `- ^( }3 _
prepared testimony that possible electronics problems were ^+ R9 g `$ Z1 l( _ u) p e
being looked into by his agency. He said the company's recalls7 K2 W7 g, l& m. G" @" b7 [! _4 F
were important steps but "we don't maintain that they answer4 Y' X4 I+ S$ L5 e
every question.") o8 w& n& M5 ~' u3 D+ s( z0 l, }
Toyota hired a consulting firm to analyze whether
% @8 w9 B1 f! v% s+ h0 V( jelectronic problems could cause unintended acceleration. The( q( p3 C' F$ ]$ G1 o( Q+ {+ \
firm, Exponent Inc., found no link between the two. But' h0 [$ o. B0 u' v% ^# H" c
committee investigators said the testing studied only a small
4 e9 r8 W& K' anumber of vehicles
% V% z3 ^+ O& P1 lTracking down an electrical problem can be far more1 L, x- V# m! @8 ~0 D0 _
difficult, expensive and time-consuming than finding a
1 h1 n3 n5 X) [mechanical problem. Electrical problems can have more than one
7 K5 `8 @$ W. h* Z5 U2 ]source, and they can come from inside or outside the car.( x0 i0 q# c9 U
Mechanical problems often leave clues such as physical damage,
0 x- N/ _) e. j& U& h' ~where electronic troubles can be hidden in software or leave no
4 A- r( x J; W4 D; I0 {. @4 N4 Wtrace at all.
' r9 k4 ? p8 ?- EHouse investigators who reviewed Toyota's customer call* W5 x* R5 [. n7 b
database found that 70 percent of the complaints of sudden
# A3 n7 a/ l/ S$ K# Qacceleration were for vehicles that are not subject to the! W J2 P3 E i- b. t( o
recalls over floor mats or sticky pedals.2 z& J3 B6 b% u
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 b" f7 F1 U; g) R+ jsaid Toyota "misled the American public by saying that they and
9 f2 ^+ G$ r$ o0 O' [other independent sources had thoroughly analyzed the. H+ Y0 `. R* h& q4 q1 {! B" N
electronics systems and eliminated electronics as a possible% X; U# W' A% }7 g& j
cause of sudden unintended acceleration when, in fact, the only
2 k0 _3 Z; D9 N) g( Isuch review was a flawed study conducted by a company retained/ C; ~3 J& f7 Y$ O: Z: N
by Toyota's lawyers."4 Z! K! z) y& ?* k0 L' n
Lentz apologized anew for the company's slow handling of$ y$ |4 {; K+ n H# s
problems. "We have not lived up to the high standards our3 x8 |$ u+ N5 ~9 @ X
customers and the public have come to expect from Toyota," he" }0 C9 i1 x% [; m8 e u& O6 T/ n) x2 ]
said.; N+ a2 d6 _7 U$ Z5 ]
"Put simply, it has taken us too long to come to grips with H. \" B. t2 c% s6 P# z
a rare but serious set of safety issues, despite all of our4 w* X, V, t+ ?( |; Z; W1 s
good faith efforts," said Lentz, president and chief operating7 X5 G) X2 F+ r) T( ~
officer of Toyota Motor Sales USA. Inc.
6 `. G+ C+ l; _$ a# f+ S, ?0 cSeparately, among hundreds of Toyota dealers lobbying
% b& w8 |. A P* lmembers of Congress Tuesday, there seemed to be widespread
7 W1 G, ]( c! Y& `5 lrancor toward a federal government they view as picking on the6 y: @; n% b$ G ~! V: E- q
automaker, at least in part because of the government's" L" i) }) X9 K1 P7 R! M4 e$ V
investment of billions of dollars in General Motors and
/ F. r/ q P5 h" {5 Q2 mChrysler.2 v) q c8 V& ]9 n5 x
"That's hard for me as a citizen to understand why my tax
o* l9 w. _3 f) o/ w* I3 Ldollars are going in that direction," Paul Atkinson, a
+ c1 d' q( e. y% x) XHouston-area Toyota dealer, said at a news conference that also
L3 ?% u8 A3 [served as a pep rally for the visiting dealers. "To compete5 c' ]' u6 |/ E% u( c
with the government as an individual entrepreneur is pretty) F: Q! ~9 _9 D% a) Y& d
tough."& O5 d1 a+ r' J% b$ Y8 B
---
. c% W- X6 T( I3 U1 GAssociated Press writers Alan Fram, Stephen Manning and Tom! q0 t$ f; j: x
Raum in Washington and Tom Krisher in Detroit contributed to
4 X- Q( ?7 p+ A, A1 W6 {this story.* k; N ~, U/ p9 g# o8 `) M
5 q2 s" C3 c6 u; ?& i' X; Z" i-0- Feb/23/2010 21:04 GMT |
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