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丰田承认换踏板不一定能全部解决加速问题
7 n, E2 Z' Q3 F7 o: q( jBy LARRY MARGASAK and KEN THOMAS
0 `) q9 `. g" R& ?9 O# N7 cWashington (AP) -- The president of Toyota's U.S.
4 p8 a; M! x: v+ N3 Z& eoperations acknowledged to skeptical lawmakers on Tuesday that0 S$ a# \6 _/ ]& Z$ p
the company's recalls of millions of its cars may "not totally"
. E5 n6 w8 _1 h' `6 X7 l1 psolve the problem of sudden and dangerous acceleration.$ d8 w/ a7 F! @) P& q
"We are vigilant and we continue to look for potential
8 b% c5 w3 t* L9 k9 d1 o0 qcauses," Toyota's James Lentz told a congressional panel.7 _% H' Q w: z/ n1 [
However, he repeated his company's position that unexpected
& A- }# D- B+ |2 @, \* t: t4 gacceleration in some of the company's most popular cars and0 u7 J9 c0 N. Q v+ h% s
trucks was caused by one of two problems -- misplaced floor
+ E& D3 E" y. h8 F/ Qmats and sticking accelerator pedals.& i' _- a9 b* @& B
He insisted electronic systems connected to the gas pedal
& J0 k* a8 F' u. h, D* {, oand fuel line did not contribute to the problem, drawing sharp
* |& y9 v3 D9 M z- w& F, Y& fcriticism from lawmakers who said such a possibility should be
# d- _6 W+ {' ofurther explored -- and from a tearful woman driver who could: D; ~0 ]. d6 C) Z0 h
not stop her runaway Lexus.
6 M/ U n: w+ p* t! a"Shame on you, Toyota," Rhonda Smith, of Sevierville,: S3 C) a& s, T. K/ z( J7 O4 z
Tenn., said at a congressional hearing. Then she added a second
- V8 U4 m& N3 S' r"shame on you" directed at federal highway safety regulators.
0 j1 b* T( v( ]Texas Republican Rep. Joe Barton cautioned his colleagues
8 m H; q0 c/ Bearly in the hearing against conducting a "witch hunt" and said
" s% W8 z# {) L2 \: u7 X! p$ S"We don't want to just assume automatically that Toyota has5 t' p1 t: Z1 q
done something wrong and has tried to cover it up." But midway/ q4 D- M2 {$ k9 Q! a! f
through Lentz's testimony, Barton said of Toyota's+ S4 t7 b# o# N5 o4 I
investigation of the problems: "In my opinion, it's a sham."" ?0 @ y& @- F+ Y ~* `& I
Lentz said the company had not completely ruled out an
! a5 ]( _5 ~+ ^0 o" N) C% Pelectronics malfunction and was still investigating causes of
S; D' V5 J5 \the sudden acceleration. Still, "We have not found a
+ t7 g( X: F7 V& y0 S* O( Jmalfunction" in the electronics of any of the cars at issue, he# ?" K/ u- [" R6 S7 f
said.
$ n; ~. g2 Y7 x d# BAs to Smith's harrowing story, "I'm embarrassed for what% t! k$ N* m+ q2 S2 _
happened," Lentz said. "I want her and her husband to feel safe
( b, h* f/ k! B+ _6 `about driving our products," Lentz said.& s! _+ `; h: v9 v% m; l+ P# d
Three congressional panels are investigating Toyota's# r6 ~; W* ~* h2 E6 y% g
problems, which affect a huge number of Americans. Toyota has4 f: M% L5 B5 t& \4 f3 M9 r9 W
recalled some 8.5 million vehicles worldwide -- more than 6) R+ Z& a) a* Y& ~5 Q+ r* t# n
million in the United States -- since last fall because of
$ z6 U( y1 j6 _3 @, f2 d& lunintended acceleration problems in multiple models and braking! m" {/ N# [. E" d) y+ k$ Q
issues in the Prius hybrid. It is also investigating steering2 q' ^' Z. T! A9 C: K6 U' o
concerns in Corollas. People with Toyotas have complained of
8 |0 _+ [8 F5 \9 _% s/ m5 d: Dtheir vehicles speeding out of control despite efforts to slow
3 C/ N; h R7 Jdown, sometimes resulting in deadly crashes. The government has
9 q/ {( [) c# h U+ Nreceived complaints of 34 deaths linked to sudden acceleration* u' N5 w: H+ K! P. \
of Toyota vehicles since 2000.. F; l* o9 g+ n/ w. G5 I
Lentz, who choked up while discussing the death of his own
! s: e9 [5 D1 ?brother more than 20 years ago in a car accident, said he
" c! A: M# }7 E2 H* W. C+ hunderstood the pain.1 |( X1 W2 t. F4 q- G
"I know what those families go through," he said./ p# P' ^. i! a" p+ y# m
Lentz has said in the past that he was confident Toyota's; y5 W3 x( f: h& a7 }/ `3 X' ~
fixes on the recalled vehicles would correct the problems.
; l6 A. Q% E* G0 BBut when pressed by Energy and Commerce Committee Chairman
% `1 G- v- i& c. B% [$ w# WHenry Waxman, D-Calif., on whether the two recalls Toyota put2 ?1 b+ K& k9 H6 S& L* J" u& N
in place to deal with the issue would completely solve it,
0 k* Z i3 N7 v( t9 jLentz replied: "Not totally."" }6 l+ s; d( J6 l: i
Still, he said chances of unintended accelerations were
: q4 s2 H* I' n"very, very slim" once the recall was complete. Lentz also said& Q3 [4 w8 m6 z; r' T
Toyota was putting in new brakes that can override the gas
+ n. E1 _& E& lpedal on almost all of its new vehicles and a majority of its- l8 \- V# b( B! @
vehicles already on the road.9 u; `; R) l+ Y# G" l
Meanwhile, Toyota president Akio Toyoda, who will testify$ S7 |4 \' C" [7 I& U
before a separate panel on Wednesday, said he took "full0 k! U! W/ S1 T
responsibility" for the uncertainty felt by Toyota owners and$ E4 B- @" C5 E4 V4 ^( {1 w
offered his condolences to a San Diego, Calif., family who were* l; s8 v. n- d7 V3 e' o7 y. H0 U9 p* t
killed in late August, reigniting interest in the problems.# s8 d" e2 X) N2 V
"I will do everything in my power to ensure that such a
2 q+ }. _. y0 E# K" Mtragedy never happens again," Toyoda said in prepared testimony
2 I( \. E# O5 q6 Ifor Wednesday's hearing to the House Government Oversight
6 V2 ` k6 A' ?6 u: h( m+ H1 RCommittee. "My name is on every car. You have my personal
* E* p8 K0 i7 X" d& Ycommitment that Toyota will work vigorously and unceasingly to
# j; e" f8 O6 ]: s, _5 brestore the trust of our customers."/ T, ?; ~# A& h. T
Lawmakers heard a brief, but riveting, deion from: g( C: u. K! Y9 _# u
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
: n/ C( Y4 N% u6 z' r" o, ?' uzoomed to 100 miles per hour as she tried to get it to stop --$ a6 ?* O2 Q/ q6 W% @# K+ F: g4 B" q
shifting to neutral, trying to throw the car into reverse and
`" Q6 l3 W8 X* h8 S6 O8 Phitting the emergency brake. Finally, her car slowed enough- v% q9 s" n+ N* ]6 x# l
that she was able to pull it off the road onto the median and
7 T! s: @/ Y7 u; vturn off the engine.3 r. j, |0 [1 l/ Z0 t) l
Fighting back tears, she described her nightmare ride of
$ F3 g2 C. ^; D( H$ u( [3 vOctober 2006, calling it "a near death experience."# @1 `9 l6 u2 W
"After six miles, God intervened" and slowed the car, she
x! [! h; d) z( Xsaid. She added that it took a long time for Toyota to respond
! a& g# O2 c/ m$ x6 R5 K8 ito her complaints. C$ t- I5 b o6 X% a
In an often contentious full day of testimony, lawmakers6 @/ t ]8 \# k4 q1 @
returned again and again to the question of whether electronic
0 V1 _; E a3 M' o- \$ tmalfunctions may have contributed to the speeding cars.
( _2 i* f3 t# }- Y"We are confident that no problems exist with the electric1 k- u# F' \$ y+ s6 X
throttle control system in our vehicles," Lentz said. He cited
% p1 [+ q9 B W$ y/ \, E1 z"fail-safe mechanisms" in the cars that were designed to shut7 w' P7 A# e4 e$ [. b4 [
off or reduce engine power "in the event of a system failure."
: I: b0 k" O2 v6 o& FTransportation Secretary Ray LaHood told the panel in
) R; K$ _6 G) o2 [- Zprepared testimony that possible electronics problems were
1 P9 X9 y' P' e* \being looked into by his agency. He said the company's recalls
- Z1 x& m* N! R9 i6 Pwere important steps but "we don't maintain that they answer8 e# ~' A% O% B: |
every question."
0 U! p5 s- f( E! |. N2 @2 W" DToyota hired a consulting firm to analyze whether
4 H* `" W) v6 i) ~. ]' Belectronic problems could cause unintended acceleration. The
) a" { }- q7 y- J% g" Pfirm, Exponent Inc., found no link between the two. But" `& @$ ], p6 o# K! @; z
committee investigators said the testing studied only a small
4 o- S M+ C; ~, I& Anumber of vehicles- Z+ Y. r) [* u7 E' G. k9 J/ t
Tracking down an electrical problem can be far more
/ V, d# M4 W* O3 {+ u G3 D% u# xdifficult, expensive and time-consuming than finding a/ w, w! K1 b3 N- @
mechanical problem. Electrical problems can have more than one6 |5 ^6 N' @% [, b, Z
source, and they can come from inside or outside the car.
$ y0 R9 V0 L ]Mechanical problems often leave clues such as physical damage,
4 D+ P9 _+ ~0 R# s q! r" Uwhere electronic troubles can be hidden in software or leave no# Z& ^7 b7 A! m& t
trace at all.
9 _, D% a* g+ pHouse investigators who reviewed Toyota's customer call: X% u- B; d$ j2 n' B& o% U4 a0 P
database found that 70 percent of the complaints of sudden
7 N0 O$ W' x5 R) z# K% qacceleration were for vehicles that are not subject to the
) }& o% s g$ \+ G/ \7 urecalls over floor mats or sticky pedals.. Z! Q) i3 ]" X* p$ h) S1 F3 z8 [
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& V, b4 P$ y; L/ ^( ]5 G) K
said Toyota "misled the American public by saying that they and2 a' G* G2 t4 r. i5 k: V7 e, W
other independent sources had thoroughly analyzed the4 ?3 H' L. m( c$ N
electronics systems and eliminated electronics as a possible
9 x$ c2 R. d2 X' `6 Mcause of sudden unintended acceleration when, in fact, the only
; n F( E8 @4 g/ @' L( ]$ Nsuch review was a flawed study conducted by a company retained
& r E4 W$ D5 C, vby Toyota's lawyers."
- _$ p B$ A1 }( wLentz apologized anew for the company's slow handling of
6 ~& m& ~) E: \& P( Qproblems. "We have not lived up to the high standards our
8 k, T! F9 @& Ucustomers and the public have come to expect from Toyota," he
4 s6 l, Q B4 K( ?6 ?3 W/ y4 u4 C) psaid.* X) r& e6 Y( T- D5 P: ?" [, [' @
"Put simply, it has taken us too long to come to grips with
, ]5 i) y) }, ?* P. _) G% [- |/ }' Da rare but serious set of safety issues, despite all of our9 k8 ^0 w4 W7 q; {$ h0 ^& i1 f
good faith efforts," said Lentz, president and chief operating7 c' C+ @1 X5 t" I8 K' x
officer of Toyota Motor Sales USA. Inc., I" C; G* u. n; @
Separately, among hundreds of Toyota dealers lobbying
2 S: s1 w$ i: U& P: }: I5 r6 mmembers of Congress Tuesday, there seemed to be widespread
2 h6 q- c! [; krancor toward a federal government they view as picking on the
( J3 t9 J$ r2 t; c. \- kautomaker, at least in part because of the government's
+ I- F. ~9 j/ J- A e- B6 \investment of billions of dollars in General Motors and- {$ K" |8 B$ `+ L9 m8 s
Chrysler.
; r; C9 o9 V7 d$ r' |2 l"That's hard for me as a citizen to understand why my tax
& u: R/ r8 T4 r/ x, `dollars are going in that direction," Paul Atkinson, a
# b/ s( I( a" M X/ @Houston-area Toyota dealer, said at a news conference that also
) \& l: p% `9 ~5 B- ]4 z+ Userved as a pep rally for the visiting dealers. "To compete' n2 L0 |/ j6 p: @2 m
with the government as an individual entrepreneur is pretty- @1 e4 q# i% f1 { W: J
tough.") k. e, v% X v
---
" W4 D# K2 z. g/ y' ^3 y8 c" cAssociated Press writers Alan Fram, Stephen Manning and Tom
' m& _5 z0 u! c- s( j9 `Raum in Washington and Tom Krisher in Detroit contributed to
5 e% f9 x5 w2 Z, bthis story.. H& F: e8 }+ b2 f
& T& m, k. [ S7 e7 B) c$ L0 @2 k
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