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发表于 2010-2-24 01:19
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| 丰田承认换踏板不一定能全部解决加速问题 # k3 D2 i: p) B* N* CBy LARRY MARGASAK and KEN THOMAS
 " C  w; X% u  f4 fWashington (AP) -- The president of Toyota's U.S.
 6 F4 }. \* e! d# }operations acknowledged to skeptical lawmakers on Tuesday that+ m* T  q1 Y0 K: d
 the company's recalls of millions of its cars may "not totally"4 G+ P6 s6 s  O9 W$ J
 solve the problem of sudden and dangerous acceleration.
 & z% d9 m. Y! k* K& h0 ]; v"We are vigilant and we continue to look for potential
 $ A% P! N. I! ^* g, Q; x/ G  o$ y3 ?causes," Toyota's James Lentz told a congressional panel.' k7 }' q0 T. g: B  j0 F1 h# N6 S
 However, he repeated his company's position that unexpected: k) l! [' q9 r# s, D; B4 Q/ K  R. D( r
 acceleration in some of the company's most popular cars and; o5 o' a; }$ J# ^+ P, y
 trucks was caused by one of two problems -- misplaced floor' k% L+ V/ |, {. |1 F
 mats and sticking accelerator pedals.
 2 Z  N4 B# l% h$ s* JHe insisted electronic systems connected to the gas pedal
 + x4 o) a9 j1 y* o; h: jand fuel line did not contribute to the problem, drawing sharp
 : O' `3 E1 T$ o' p) ~2 k9 }9 rcriticism from lawmakers who said such a possibility should be3 H5 m5 o- S$ P4 Y  J  n
 further explored -- and from a tearful woman driver who could- z$ ^: E1 n. w$ C: D
 not stop her runaway Lexus.8 s1 l  @9 j/ i, e& ^/ `5 U9 a4 F8 \
 "Shame on you, Toyota," Rhonda Smith, of Sevierville,
 9 [- Y% C7 D' ]9 Z! ?0 j  d; bTenn., said at a congressional hearing. Then she added a second! l6 a- \8 S5 j4 u
 "shame on you" directed at federal highway safety regulators.8 K( O) e! M$ J6 p; a4 J
 Texas Republican Rep. Joe Barton cautioned his colleagues
 8 r) K# d% Z, e4 h9 P  o$ searly in the hearing against conducting a "witch hunt" and said
 * M4 W3 o4 N) e; B0 H"We don't want to just assume automatically that Toyota has
 6 X2 J. `$ D8 w; N7 g$ odone something wrong and has tried to cover it up." But midway
 ) A% K* _1 n: u: @3 L- |" e# a' Lthrough Lentz's testimony, Barton said of Toyota's8 ]  t7 _3 p- A# ]0 E* B1 r2 Z, Q
 investigation of the problems: "In my opinion, it's a sham."/ Q- V! b9 s; g4 Z" l$ z4 A
 Lentz said the company had not completely ruled out an
 9 R4 J  p  r7 melectronics malfunction and was still investigating causes of- I3 v# T- p" W: [
 the sudden acceleration. Still, "We have not found a4 o! P* ~1 {* \$ [' M- S3 T* n
 malfunction" in the electronics of any of the cars at issue, he
 , u$ R3 u* e1 |# G: Wsaid.
 - c! s) Y" d" m$ q# u$ |( ]  ^As to Smith's harrowing story, "I'm embarrassed for what
 # }, ]5 a/ m7 @: X, u" hhappened," Lentz said. "I want her and her husband to feel safe
 0 N+ M1 J3 F/ P! d' qabout driving our products," Lentz said.8 J: G& R: H: J: ?
 Three congressional panels are investigating Toyota's
 ! w" N$ ?9 m; N' E5 @problems, which affect a huge number of Americans. Toyota has8 K/ G# r/ C5 ~  d/ f! y; n
 recalled some 8.5 million vehicles worldwide -- more than 6
 , d2 j; s- h- `" }million in the United States -- since last fall because of4 b* g& l( s5 [( |" P
 unintended acceleration problems in multiple models and braking1 t4 L- i0 u; j. f& W& v
 issues in the Prius hybrid. It is also investigating steering+ Z& X1 M3 j  q# ?% N
 concerns in Corollas. People with Toyotas have complained of) o$ B6 p; X& V7 D
 their vehicles speeding out of control despite efforts to slow- x2 }& n# h4 d& \1 B% H
 down, sometimes resulting in deadly crashes. The government has
 0 h) V3 B! r2 F" freceived complaints of 34 deaths linked to sudden acceleration6 r9 ?6 C; \9 h  r
 of Toyota vehicles since 2000.
 % s- T* B- M  ILentz, who choked up while discussing the death of his own+ O1 i( Z5 u; ]8 ]. {
 brother more than 20 years ago in a car accident, said he
 2 _: p5 e! H; Y+ Hunderstood the pain.. r8 `* R+ S) N; K2 j0 K" E
 "I know what those families go through," he said.
 " C7 I2 y/ j5 ILentz has said in the past that he was confident Toyota's9 c/ x, ]* ^" h- O
 fixes on the recalled vehicles would correct the problems.8 g8 S- D5 b( m
 But when pressed by Energy and Commerce Committee Chairman
 " m4 x0 w$ R! C; ], c+ r( C9 e* WHenry Waxman, D-Calif., on whether the two recalls Toyota put
 9 u" c0 _+ {4 N) p0 C: n4 _, ?in place to deal with the issue would completely solve it,
 8 P% X% E& ]2 Q; _Lentz replied: "Not totally."( C/ r7 t$ P2 D' y1 p
 Still, he said chances of unintended accelerations were, x& U4 W  ^5 _( h# t
 "very, very slim" once the recall was complete. Lentz also said
 8 @+ K7 r9 m; z+ S. ?; UToyota was putting in new brakes that can override the gas
 1 g' y6 e! q7 p; Q) u% X7 [' c5 v# tpedal on almost all of its new vehicles and a majority of its5 N+ B1 }- l- ~, K- k; }$ z" K: R
 vehicles already on the road.
 / ?5 o5 r8 N  L! J* m- JMeanwhile, Toyota president Akio Toyoda, who will testify
 / n4 g" i' e8 P! Ubefore a separate panel on Wednesday, said he took "full0 o& q+ u+ B8 |* N- _4 P: n
 responsibility" for the uncertainty felt by Toyota owners and! @( E1 T7 k0 S' B1 _* w
 offered his condolences to a San Diego, Calif., family who were& a, T( o! b! l( S$ ^5 Q
 killed in late August, reigniting interest in the problems.' |- d" r" b9 h9 V" C6 q; k' y' B
 "I will do everything in my power to ensure that such a
 & c7 t( Y6 y/ q1 R+ o7 I' w- a* P6 itragedy never happens again," Toyoda said in prepared testimony# p) S: `' {% X9 ]9 a: t, H
 for Wednesday's hearing to the House Government Oversight
 6 X' M+ l7 x4 zCommittee. "My name is on every car. You have my personal" [; ]& w( x# {* w* d4 l( x$ N2 Z
 commitment that Toyota will work vigorously and unceasingly to  n3 g9 T& H3 Z0 Y! v
 restore the trust of our customers."
 3 P2 T' j# W2 u/ ELawmakers heard a brief, but riveting, deion from
 , z9 G4 D5 M- x. j2 D% H; \+ u  dSmith, the Tennessee woman whose Toyota-made Lexus suddenly3 h4 L  s* H5 z' v
 zoomed to 100 miles per hour as she tried to get it to stop --0 c* v% i" ~; H# {" R& O! w( y9 i- e
 shifting to neutral, trying to throw the car into reverse and
 3 b& `' f0 G) j" I5 Jhitting the emergency brake. Finally, her car slowed enough
 - r" r( `8 s+ x7 E8 v! Cthat she was able to pull it off the road onto the median and
 F: W4 I( H' n2 W; r7 u0 i1 Bturn off the engine.( ^5 D: {! X' u* H) p1 A$ Z3 T
 Fighting back tears, she described her nightmare ride of# @, I' g3 o3 [# t$ U5 z  K8 r
 October 2006, calling it "a near death experience.", u; [9 }- r0 i2 _" b2 @# ~* `5 b2 d
 "After six miles, God intervened" and slowed the car, she# K, ^7 U$ Q4 @* F
 said. She added that it took a long time for Toyota to respond
 ! \' y  z9 U* f) \' c. N( r: K5 }to her complaints.8 P# U% J7 a; R8 d7 u
 In an often contentious full day of testimony, lawmakers" C& o- {. e7 @% v: t' a; |
 returned again and again to the question of whether electronic$ p7 C3 h$ o+ H* e' Q" C; J/ s& m
 malfunctions may have contributed to the speeding cars.
 % v- c) K7 w7 z9 k"We are confident that no problems exist with the electric
 # _0 E1 W( _9 `% Hthrottle control system in our vehicles," Lentz said. He cited
 # f/ i* R) k. F- L% a"fail-safe mechanisms" in the cars that were designed to shut8 g# H0 K, q0 n( Z
 off or reduce engine power "in the event of a system failure."
 9 G$ W  R/ ]) T5 dTransportation Secretary Ray LaHood told the panel in
 q# g' c# v/ B4 c& R0 y8 jprepared testimony that possible electronics problems were
 4 g! p' e; V- y# r4 y- bbeing looked into by his agency. He said the company's recalls
 0 Q5 L+ A2 ?0 V6 \5 R- ^9 Ywere important steps but "we don't maintain that they answer: L  j; G# e' g: e
 every question."
 1 z0 G3 i8 Y* T  `: CToyota hired a consulting firm to analyze whether5 Q8 R' H% P, w: O1 e
 electronic problems could cause unintended acceleration. The
 4 s1 C) W7 s8 _$ X) n6 gfirm, Exponent Inc., found no link between the two. But  O' _6 X1 R- ?: `! v2 Y8 {! K$ m
 committee investigators said the testing studied only a small0 n  F/ p/ N3 M* k, G- V
 number of vehicles
 ! r9 ~2 f2 B# ITracking down an electrical problem can be far more
 + j4 j" j2 ~8 d; ?difficult, expensive and time-consuming than finding a
 9 G( f% W2 K0 m5 Umechanical problem. Electrical problems can have more than one: m0 s( v- l2 _' H* S
 source, and they can come from inside or outside the car.( S- W0 r3 H" \( p% C; j
 Mechanical problems often leave clues such as physical damage,
 8 M8 _/ g; q) }' Q' twhere electronic troubles can be hidden in software or leave no: z' b- n& y1 F( u
 trace at all.9 t& l- a$ f- j) K) F8 s. H+ }0 Q
 House investigators who reviewed Toyota's customer call
 2 c2 Q2 M/ ?: `; A( G% ]database found that 70 percent of the complaints of sudden; d  `: }& c- m& E
 acceleration were for vehicles that are not subject to the
 # T- H6 W4 h& d8 V( {' Precalls over floor mats or sticky pedals.2 Y$ {1 P8 M8 o2 F
 Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
 8 w3 n! a) h8 S" w! @3 Wsaid Toyota "misled the American public by saying that they and( F1 o7 |+ s* G# X
 other independent sources had thoroughly analyzed the9 S$ Z( e9 W- e' w" m3 S
 electronics systems and eliminated electronics as a possible4 p  Z' X( u7 Y/ L
 cause of sudden unintended acceleration when, in fact, the only
 9 ]6 w2 O7 D, E% x  m7 Z5 ?# S7 isuch review was a flawed study conducted by a company retained
 X% u7 v# h  Q$ c8 @0 C' Bby Toyota's lawyers."
 6 O/ m8 b6 l- _4 t8 ~; F  q# CLentz apologized anew for the company's slow handling of( I% b3 n, f) m& u. O
 problems. "We have not lived up to the high standards our, _# w" ?" l5 [/ p+ j& M4 y
 customers and the public have come to expect from Toyota," he
 $ i- t$ T; G5 ~! `% Tsaid.) ], U- f7 [: z0 D2 b/ g& ]1 a7 \0 e
 "Put simply, it has taken us too long to come to grips with- D% ]' ^7 J5 X- c" N3 N3 p3 _
 a rare but serious set of safety issues, despite all of our* u3 {4 D  j$ x7 K1 o' Y3 Z
 good faith efforts," said Lentz, president and chief operating
 : {6 y$ {7 d" i1 @5 Vofficer of Toyota Motor Sales USA. Inc.
 . w- _' P/ `" i% V! H9 NSeparately, among hundreds of Toyota dealers lobbying1 b" ]0 n4 S/ j9 U! Z, J4 l! ^; w
 members of Congress Tuesday, there seemed to be widespread7 h- {/ \* c/ a; [
 rancor toward a federal government they view as picking on the' h8 {: r8 w6 e6 W
 automaker, at least in part because of the government's2 Z$ }0 n7 m4 H; I9 _' H4 R  _
 investment of billions of dollars in General Motors and
 . y- e2 A; x3 }  [. tChrysler.( l; J1 n+ H6 d0 e' @
 "That's hard for me as a citizen to understand why my tax% T. X0 ]- \: Z9 q! w2 P, d
 dollars are going in that direction," Paul Atkinson, a. U8 C* {7 K' {
 Houston-area Toyota dealer, said at a news conference that also7 |! p$ z# ]" }0 H# v* Z" F; Q- b
 served as a pep rally for the visiting dealers. "To compete% R( N8 W) \4 X2 [7 f
 with the government as an individual entrepreneur is pretty% M( x6 e" ?' ~  p- u. g0 F$ N
 tough.", G1 |3 T4 ]2 H: D. |% ~
 ---
 : J' S% W) e: q: fAssociated Press writers Alan Fram, Stephen Manning and Tom' ^5 `  a# ?/ l6 w! k4 i5 i
 Raum in Washington and Tom Krisher in Detroit contributed to  I( I9 i5 h5 S: ?
 this story.
 7 }6 Z) x9 M# c+ J) F9 ^% ]. t/ `7 X
 -0- Feb/23/2010 21:04 GMT
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