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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
1 N2 c ?& z0 XBy LARRY MARGASAK and KEN THOMAS
# I" ~& L+ d# ]8 {Washington (AP) -- The president of Toyota's U.S.1 u9 w& T# w7 W4 \
operations acknowledged to skeptical lawmakers on Tuesday that! w& g8 O: t; O0 u; a
the company's recalls of millions of its cars may "not totally"
F& n, d) }: s5 |0 |' _: L* ~solve the problem of sudden and dangerous acceleration.* E8 `9 |( Q5 E8 U# K6 O! x6 ]
"We are vigilant and we continue to look for potential
+ o" o2 [5 S8 m c8 Ccauses," Toyota's James Lentz told a congressional panel.$ ~3 T5 l4 w9 B$ T, n j' ^
However, he repeated his company's position that unexpected, u, b* ~0 P6 B# y U
acceleration in some of the company's most popular cars and
% R3 K& W' e5 Utrucks was caused by one of two problems -- misplaced floor# ?, O9 n Q, v
mats and sticking accelerator pedals.. B4 K& q) X. e; _
He insisted electronic systems connected to the gas pedal
& _3 Y% Q- U/ z1 |- Yand fuel line did not contribute to the problem, drawing sharp# |1 [3 Y7 H2 z; q2 y7 l8 p( P; C& Y
criticism from lawmakers who said such a possibility should be$ Q* U) w' D9 h
further explored -- and from a tearful woman driver who could/ K, c. I- o% T; b
not stop her runaway Lexus.) t1 p ]0 t' M
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
: j9 y7 g* j9 R4 `( s$ o+ bTenn., said at a congressional hearing. Then she added a second' N7 A9 X6 s( }
"shame on you" directed at federal highway safety regulators.
1 {$ f. s9 x) A& l& {/ U) `9 ]' \Texas Republican Rep. Joe Barton cautioned his colleagues* _+ t: I x+ Z$ U* }: \
early in the hearing against conducting a "witch hunt" and said
! a- u: g/ @9 P; m$ m"We don't want to just assume automatically that Toyota has2 e+ @1 D0 y8 @/ `: S: s
done something wrong and has tried to cover it up." But midway' m* m$ m' R g# y. S4 q
through Lentz's testimony, Barton said of Toyota's
! S7 v# c! K8 W" |investigation of the problems: "In my opinion, it's a sham."
4 V5 A- k+ H% {/ E6 i! ?/ H( dLentz said the company had not completely ruled out an
; q# n0 P2 F" felectronics malfunction and was still investigating causes of) k7 f( a) R2 v' Z0 z
the sudden acceleration. Still, "We have not found a
. d; {' `$ I, ^: S, ?' P8 mmalfunction" in the electronics of any of the cars at issue, he
7 t; H- G& H( ?% Osaid.+ B) b+ }' G4 V9 E/ S
As to Smith's harrowing story, "I'm embarrassed for what
3 r% t- @ v* ?) ~# v' Uhappened," Lentz said. "I want her and her husband to feel safe, c4 p2 T' q2 T x! ?4 D! ^
about driving our products," Lentz said.
5 t8 S) k* k; o6 `Three congressional panels are investigating Toyota's
T g* M! d3 D$ l* d& A/ Bproblems, which affect a huge number of Americans. Toyota has' f2 _" K, ?/ M) Q
recalled some 8.5 million vehicles worldwide -- more than 6/ {4 `) z% ?; c& H" u$ N
million in the United States -- since last fall because of
, |, |" G" d B) Yunintended acceleration problems in multiple models and braking
) Z, _# h) h9 K1 E8 d; w9 Dissues in the Prius hybrid. It is also investigating steering& ^( Q0 w9 U) W( _" u. a! r
concerns in Corollas. People with Toyotas have complained of
* J* {0 F0 ?7 h% C* }6 s7 |5 `their vehicles speeding out of control despite efforts to slow
3 x, \5 b1 b" b$ E/ j" h2 @4 mdown, sometimes resulting in deadly crashes. The government has& M6 \0 \# S( m% p5 E8 F! W( j
received complaints of 34 deaths linked to sudden acceleration- x/ c; B8 M: Q; ?: v5 U! v; h+ a" {
of Toyota vehicles since 2000.6 m; S6 z# T" W
Lentz, who choked up while discussing the death of his own, _& o& c9 Y& u+ ?6 \9 x. E! f
brother more than 20 years ago in a car accident, said he3 i6 _7 o8 Q5 Y# H+ g6 x
understood the pain.- ~% n+ X7 ]* e0 u
"I know what those families go through," he said.; }* g; a0 R. e; Z
Lentz has said in the past that he was confident Toyota's; ?& Y6 V& z& D7 x0 X, q2 u) b6 p
fixes on the recalled vehicles would correct the problems.
$ ]# v: M) {4 }6 lBut when pressed by Energy and Commerce Committee Chairman
L# g/ P# {9 r) E$ w$ @$ BHenry Waxman, D-Calif., on whether the two recalls Toyota put
& `5 H+ L9 x7 ?7 I* K- m' Qin place to deal with the issue would completely solve it,. d6 e1 h* K7 v4 N0 Z
Lentz replied: "Not totally."# P8 ~. g) u8 }9 d. p e
Still, he said chances of unintended accelerations were+ G/ ]) ?. X8 x4 P. ?, K! |! W9 h/ i
"very, very slim" once the recall was complete. Lentz also said
% f- c) e' B; X. M1 ^: o5 D2 n$ zToyota was putting in new brakes that can override the gas
/ O7 y7 I1 H0 h6 s2 F6 z' ^0 Ppedal on almost all of its new vehicles and a majority of its4 I& k. N5 K7 R
vehicles already on the road.
0 N* S( n8 l* W+ \. `9 ?, A# {0 qMeanwhile, Toyota president Akio Toyoda, who will testify
, {! q4 t# L% M, z5 i% hbefore a separate panel on Wednesday, said he took "full2 c+ W6 h' N* f% w" m+ R
responsibility" for the uncertainty felt by Toyota owners and
" i$ Z: {1 w: r. N$ z/ goffered his condolences to a San Diego, Calif., family who were- E6 K1 \. @& `# U1 |5 _4 _! |
killed in late August, reigniting interest in the problems.
. [0 P/ V8 e5 g% J7 n"I will do everything in my power to ensure that such a
9 Z# c# [) V4 ?5 U# j4 n$ i4 ^4 vtragedy never happens again," Toyoda said in prepared testimony6 I1 U2 N5 \ _
for Wednesday's hearing to the House Government Oversight
" o# t3 e/ }) u$ v( o2 CCommittee. "My name is on every car. You have my personal5 X' V l- }! w! N' ]; T( i
commitment that Toyota will work vigorously and unceasingly to
8 q# ~1 o! o0 W9 orestore the trust of our customers."( A9 a% Z: g; n; J" i2 M# C
Lawmakers heard a brief, but riveting, deion from
6 g8 Y' @9 T9 s l: PSmith, the Tennessee woman whose Toyota-made Lexus suddenly
- u* g' G- C( T2 A. U" `2 `2 vzoomed to 100 miles per hour as she tried to get it to stop --5 t1 Z/ e/ v" n, |
shifting to neutral, trying to throw the car into reverse and |( v9 S( L8 M; A1 O, X' v
hitting the emergency brake. Finally, her car slowed enough
. l9 A* B& H+ K3 f5 w' n9 b* xthat she was able to pull it off the road onto the median and" l. }7 N/ h* ^* M: A
turn off the engine., Y- o t. m( s' f7 @- v/ S, ~
Fighting back tears, she described her nightmare ride of0 j5 J p; w6 I9 R* P e# u
October 2006, calling it "a near death experience."2 ^, o4 o3 N8 k
"After six miles, God intervened" and slowed the car, she
) ^; G4 i4 [. A+ Ysaid. She added that it took a long time for Toyota to respond
; {/ s: R' O% Zto her complaints.0 \$ O5 Z2 R) N: C' d+ D1 `$ X
In an often contentious full day of testimony, lawmakers
) k" p0 U2 g! kreturned again and again to the question of whether electronic( F9 J' t4 |+ G0 k0 {* q
malfunctions may have contributed to the speeding cars.7 h$ X) p) o8 ~$ ~% \% C
"We are confident that no problems exist with the electric
7 Z; H Q; F0 ], ^throttle control system in our vehicles," Lentz said. He cited. `3 g2 a2 T9 q0 E b
"fail-safe mechanisms" in the cars that were designed to shut) B9 Z" X7 Z; g4 u! N
off or reduce engine power "in the event of a system failure."4 b1 Y3 Q. W- u1 C3 u) M
Transportation Secretary Ray LaHood told the panel in: L0 I+ X( \5 Z* ~4 f( v
prepared testimony that possible electronics problems were% x! T# R) V5 e8 @" V9 ~
being looked into by his agency. He said the company's recalls0 m1 B& Y a' W0 v
were important steps but "we don't maintain that they answer5 ]+ e! I- O2 i L3 p
every question."5 z' B' q! l/ j5 f4 z
Toyota hired a consulting firm to analyze whether8 i- N8 k$ p0 f; L' _9 I$ h1 M
electronic problems could cause unintended acceleration. The& C2 F: Z; B ~4 l, t
firm, Exponent Inc., found no link between the two. But4 R9 ?3 u O+ A- A9 a7 u* z
committee investigators said the testing studied only a small; Q. O( W9 h8 G
number of vehicles
8 ^0 S ?# D3 t6 l' R0 x% bTracking down an electrical problem can be far more& M' ?% m, a: W/ p" N
difficult, expensive and time-consuming than finding a
! l9 K+ }+ f# nmechanical problem. Electrical problems can have more than one
. }0 P" K0 |- E$ p# O: `source, and they can come from inside or outside the car.
; u( Y+ J# B( z5 @& \+ bMechanical problems often leave clues such as physical damage,
7 Q. B. |$ v2 H; \% _0 ^) |where electronic troubles can be hidden in software or leave no
+ P U4 Y# \( j' ^trace at all.
9 b3 p+ |8 @. M5 w$ pHouse investigators who reviewed Toyota's customer call
6 Y9 S, T/ h" h- J; z- e5 q l! |database found that 70 percent of the complaints of sudden
' g W5 K. Z, pacceleration were for vehicles that are not subject to the
# Q& }1 K* A. V3 arecalls over floor mats or sticky pedals.' ^. O# E; H" d
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
1 c) w1 s+ X3 V8 Rsaid Toyota "misled the American public by saying that they and
6 Q5 _# o8 Q: s5 @, q, rother independent sources had thoroughly analyzed the
2 L, c* I& v* \$ s W5 m- lelectronics systems and eliminated electronics as a possible% ]% Y3 x" q& S p1 [: u
cause of sudden unintended acceleration when, in fact, the only
3 d( C8 T" i. T) H) M9 v" \such review was a flawed study conducted by a company retained
% Z+ l) {8 Z+ \+ zby Toyota's lawyers."
5 g# i4 w) ^9 K3 q* e/ c" H+ tLentz apologized anew for the company's slow handling of
" ^8 y s# K8 e- lproblems. "We have not lived up to the high standards our' d" q6 ` z& z) `% h
customers and the public have come to expect from Toyota," he
3 l# T8 [' h9 msaid.# J* j1 J+ v" k
"Put simply, it has taken us too long to come to grips with5 t6 I8 C* E7 M% v# {! L$ A. C
a rare but serious set of safety issues, despite all of our
; a S% ~" D: jgood faith efforts," said Lentz, president and chief operating5 s N5 g6 l; t* k7 n9 ], X
officer of Toyota Motor Sales USA. Inc.
1 D( E* P6 Y# F0 B; Z! a* SSeparately, among hundreds of Toyota dealers lobbying
" A t* G. o4 w# M1 |( ^5 Jmembers of Congress Tuesday, there seemed to be widespread. l6 K2 Y/ K5 a2 [; Z( G+ S" K
rancor toward a federal government they view as picking on the+ g* i! e1 W; U) i# G
automaker, at least in part because of the government's6 n0 J6 `; Q8 x1 c, k( M, D; M
investment of billions of dollars in General Motors and! V; D* _7 _5 R: I
Chrysler.6 l0 [$ h" m3 Q# A
"That's hard for me as a citizen to understand why my tax
4 m: ~& z+ P8 B% e* C- ldollars are going in that direction," Paul Atkinson, a. W4 l7 ?- q& {; p6 n* M3 X H
Houston-area Toyota dealer, said at a news conference that also5 k. V# o- |$ C( F. I( Z
served as a pep rally for the visiting dealers. "To compete9 \$ v4 g9 [* N6 r1 C; L: u `
with the government as an individual entrepreneur is pretty
) o$ w9 t g, l& B( E6 U# Itough."( {2 L% }" u& T" [
---0 Z S# a# U0 g, ?
Associated Press writers Alan Fram, Stephen Manning and Tom
% o% r9 |# t0 o: YRaum in Washington and Tom Krisher in Detroit contributed to$ Q5 P4 A- I' J
this story.
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/ f7 W# B: T( n4 u2 g# l6 S-0- Feb/23/2010 21:04 GMT |
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