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丰田承认换踏板不一定能全部解决加速问题
& M: i+ m( s7 `2 x3 KBy LARRY MARGASAK and KEN THOMAS8 K8 U& Z$ x7 s7 l" p* i
Washington (AP) -- The president of Toyota's U.S.- \) t0 Q, q7 z5 n; O* P! H, P
operations acknowledged to skeptical lawmakers on Tuesday that
6 B# W( x# A+ wthe company's recalls of millions of its cars may "not totally"
0 U0 m/ l7 M+ I8 b5 Ssolve the problem of sudden and dangerous acceleration.
! V+ {9 d& B* g& n8 e: k9 m e"We are vigilant and we continue to look for potential
1 G8 N4 Q _3 |2 U" w% F$ K' rcauses," Toyota's James Lentz told a congressional panel.
; t3 Z6 M9 w, I* P* v) jHowever, he repeated his company's position that unexpected, Y; x f1 q% l W- z0 d$ |- f
acceleration in some of the company's most popular cars and/ Z( C" A' W% a9 l$ V+ P
trucks was caused by one of two problems -- misplaced floor
* A* U t. X* E- @# x2 {5 Amats and sticking accelerator pedals.# E/ U2 H# X8 J: ~6 T3 b
He insisted electronic systems connected to the gas pedal
4 W. _: x1 L* _6 A o, t- j" Mand fuel line did not contribute to the problem, drawing sharp1 G4 o1 I3 V" \" l) d/ M, b8 u
criticism from lawmakers who said such a possibility should be' n, C% s8 v* W0 T- D
further explored -- and from a tearful woman driver who could
6 ]! v( u! i4 Y5 Lnot stop her runaway Lexus.
4 F3 N- X2 F; n }$ m+ D"Shame on you, Toyota," Rhonda Smith, of Sevierville,
8 \) g- F4 r' ~ x# HTenn., said at a congressional hearing. Then she added a second8 \: a+ z4 }% R5 X
"shame on you" directed at federal highway safety regulators.& L" \0 I2 g# j# F( [$ C% k
Texas Republican Rep. Joe Barton cautioned his colleagues
, X( G) E0 Z5 q1 o7 x( Wearly in the hearing against conducting a "witch hunt" and said. `- N2 u+ M- ?# {/ `
"We don't want to just assume automatically that Toyota has4 W4 M) w& j% N! J a: L* [; e7 `
done something wrong and has tried to cover it up." But midway
* f* E+ I' e8 L! r" Xthrough Lentz's testimony, Barton said of Toyota's
0 q) b+ J$ W/ e" A/ @+ a6 {8 ?, Winvestigation of the problems: "In my opinion, it's a sham."
7 M: n i! ~6 S7 TLentz said the company had not completely ruled out an% ^2 o3 @+ h* ~( \: d7 G
electronics malfunction and was still investigating causes of" D1 c) c3 c1 `* K {/ n
the sudden acceleration. Still, "We have not found a9 B, M8 ?' G e; w( C
malfunction" in the electronics of any of the cars at issue, he
" x3 s6 p' z% r7 x( M* @) isaid.
2 m8 S t" p9 `0 ?0 N2 lAs to Smith's harrowing story, "I'm embarrassed for what
: v2 ~: B' X, ], P' W. Q, fhappened," Lentz said. "I want her and her husband to feel safe
: P, |2 y: N: y4 I d, N2 l: Cabout driving our products," Lentz said.# K+ M' C! ?) g3 X
Three congressional panels are investigating Toyota's: F8 [8 w/ W) E, [ ?
problems, which affect a huge number of Americans. Toyota has8 F3 [$ M$ w% D' s! z6 F3 i1 A
recalled some 8.5 million vehicles worldwide -- more than 6+ b* V0 G$ x9 w& v+ m( T
million in the United States -- since last fall because of
8 f8 j7 e/ T: Dunintended acceleration problems in multiple models and braking
" l4 {$ r9 m! X4 o! dissues in the Prius hybrid. It is also investigating steering' O. q0 W8 R6 y9 l% u, ~
concerns in Corollas. People with Toyotas have complained of) p. N0 O8 W3 N
their vehicles speeding out of control despite efforts to slow6 N ]0 c' o) T" @
down, sometimes resulting in deadly crashes. The government has1 F! f2 {) A1 G7 Y* c) E9 S
received complaints of 34 deaths linked to sudden acceleration
) R! }7 D5 k* g3 n2 x' i- aof Toyota vehicles since 2000.
5 i( E! y+ D. H; a6 _$ J5 CLentz, who choked up while discussing the death of his own/ a& E0 @1 S9 k$ s* p7 A$ G3 N* \
brother more than 20 years ago in a car accident, said he
/ A( t9 ^' p/ t, U/ uunderstood the pain.
/ Y# P8 Y' i v% \"I know what those families go through," he said./ l. \8 f% ^, Z0 h, p
Lentz has said in the past that he was confident Toyota's$ h" o; {4 r% ^0 t$ C) l
fixes on the recalled vehicles would correct the problems., n$ x1 r: ?6 S* Y% ]! z
But when pressed by Energy and Commerce Committee Chairman
. g: `5 b; b- m% A# f. @5 h! J3 yHenry Waxman, D-Calif., on whether the two recalls Toyota put; m' B5 S" B1 l$ B2 c- L" k4 S
in place to deal with the issue would completely solve it,
# x* p) L4 M" Y9 D2 z& Y( R0 S# ILentz replied: "Not totally."& Q3 o, Z* g) a) K) ?4 U
Still, he said chances of unintended accelerations were
$ q) b2 P3 P2 v: i( T+ N"very, very slim" once the recall was complete. Lentz also said% ?' r, a# v; ]8 e0 `6 i
Toyota was putting in new brakes that can override the gas
6 c% i, d- q9 J- ?" O$ e# S, ipedal on almost all of its new vehicles and a majority of its
) b5 a* ?& \- X2 m9 i& _vehicles already on the road.. U% x4 y s2 d# y Z6 |& o
Meanwhile, Toyota president Akio Toyoda, who will testify
8 M+ M/ Q# l5 n6 P; Ebefore a separate panel on Wednesday, said he took "full
6 R) y! l* d6 J) W9 v8 {6 ?responsibility" for the uncertainty felt by Toyota owners and8 N. n9 J+ P% c6 |5 v9 f2 g
offered his condolences to a San Diego, Calif., family who were5 X8 U$ f5 S7 O# V8 F9 f
killed in late August, reigniting interest in the problems.* V9 s- n. |. W! }! F
"I will do everything in my power to ensure that such a: g+ V5 ~) \$ _6 \0 f+ r& d
tragedy never happens again," Toyoda said in prepared testimony
* w* N# ?! J2 B$ N3 Hfor Wednesday's hearing to the House Government Oversight3 z0 J/ Y9 P1 `! i* P
Committee. "My name is on every car. You have my personal/ h/ y2 X- Y% b8 {0 K
commitment that Toyota will work vigorously and unceasingly to1 y5 U7 ^- U& R% k- Y- L: R$ w6 Z ]
restore the trust of our customers."
2 z- ^& A9 Z4 p9 b0 \: a- m+ WLawmakers heard a brief, but riveting, deion from
; V/ y) R- T6 N: y6 B7 XSmith, the Tennessee woman whose Toyota-made Lexus suddenly* W4 y' g o) Z+ c) v
zoomed to 100 miles per hour as she tried to get it to stop --1 Q4 P! L; L8 Z: s
shifting to neutral, trying to throw the car into reverse and
8 c& @8 c5 D& ~& Z) ?hitting the emergency brake. Finally, her car slowed enough
! G, c9 j7 Y& B9 C8 ^1 vthat she was able to pull it off the road onto the median and3 F$ j# w, o0 V2 m. m# m
turn off the engine.. ?* q& I; R$ A' D
Fighting back tears, she described her nightmare ride of
6 z/ U6 t+ r) {October 2006, calling it "a near death experience."
) n- n- \+ N% U2 m& [2 f* C"After six miles, God intervened" and slowed the car, she/ W& d* X4 q1 E8 [/ c0 k2 Z
said. She added that it took a long time for Toyota to respond
- H$ U+ K. F! q4 m# }9 {to her complaints.
* Z9 ]$ ~; i) B) fIn an often contentious full day of testimony, lawmakers7 M& x' `6 t e1 n% z
returned again and again to the question of whether electronic+ z" V" i* G! e$ }5 g3 ~" w
malfunctions may have contributed to the speeding cars.
]; j8 [9 x, {" ^6 E"We are confident that no problems exist with the electric" W, s/ q& `+ s% t, U1 U
throttle control system in our vehicles," Lentz said. He cited: p, p3 k/ R ]" k, q* q
"fail-safe mechanisms" in the cars that were designed to shut6 M) w: n2 ^9 x3 `
off or reduce engine power "in the event of a system failure."
# v! \) |9 P- M% N* FTransportation Secretary Ray LaHood told the panel in* e9 C" y, T, R8 i* U
prepared testimony that possible electronics problems were' f1 e: h1 V8 h; Q* V- a! z
being looked into by his agency. He said the company's recalls
& ~2 L( m' r( P9 L! ~were important steps but "we don't maintain that they answer( X3 v2 X* B+ g4 }+ h
every question."( Q3 G; P! q0 Q6 }
Toyota hired a consulting firm to analyze whether5 X: S0 ?% V! E% T3 `
electronic problems could cause unintended acceleration. The) m$ d5 O% I& u/ C
firm, Exponent Inc., found no link between the two. But8 M9 o) X7 ~0 l6 W/ Y
committee investigators said the testing studied only a small6 v7 M8 x! ~; a. }
number of vehicles
1 o# T; V: D- w1 J/ CTracking down an electrical problem can be far more! I. c' i" P9 b7 B8 V9 O7 P4 s
difficult, expensive and time-consuming than finding a% K I6 A, a5 O- J# ~' [
mechanical problem. Electrical problems can have more than one/ W/ J, ^. X8 h2 C
source, and they can come from inside or outside the car.
2 Z( d4 J/ v( UMechanical problems often leave clues such as physical damage,
, ^( z* t! Y/ W3 a8 Y" n( mwhere electronic troubles can be hidden in software or leave no
0 }3 l3 ?/ M" o+ h0 X3 strace at all.0 I4 S. `. t* W' v$ |; q
House investigators who reviewed Toyota's customer call: v: c$ k! g3 U4 B
database found that 70 percent of the complaints of sudden
5 u* z# E5 `4 g" N, tacceleration were for vehicles that are not subject to the
7 z- ]/ f/ u* P, z. ?7 @2 E# z( Krecalls over floor mats or sticky pedals.) t; a" A- `4 o/ Q; a- F
Rep. Bart Stupak, D-Mich., chairman of the subcommittee," D9 X4 _% `1 d* M: S
said Toyota "misled the American public by saying that they and
9 E( V5 L2 d K. r+ ?$ e" Cother independent sources had thoroughly analyzed the! B5 e9 e( N6 A" R
electronics systems and eliminated electronics as a possible
( z! N m+ }: X: s# X9 ocause of sudden unintended acceleration when, in fact, the only# x2 r5 s5 F1 Q1 @" F8 d
such review was a flawed study conducted by a company retained/ N2 E/ _8 M$ w0 ?
by Toyota's lawyers."
( X; C4 o% Y$ ]0 @/ L; d8 ZLentz apologized anew for the company's slow handling of
1 E+ f, u& W) E1 D5 V. {# v, ~' \problems. "We have not lived up to the high standards our
. w" E J$ e' v% \% J/ g. f8 b( ^1 Tcustomers and the public have come to expect from Toyota," he3 M: w+ B' K2 P+ I5 }* Q
said.
6 _% {4 p/ Z5 e# r) B, H0 a* y0 c"Put simply, it has taken us too long to come to grips with @( d& V* a% V. x" _' R
a rare but serious set of safety issues, despite all of our5 z9 n% a3 J& p* q+ x
good faith efforts," said Lentz, president and chief operating
7 S: m/ t- _0 o vofficer of Toyota Motor Sales USA. Inc.) R$ |4 r# `; d
Separately, among hundreds of Toyota dealers lobbying
5 M+ D0 V* j, @- wmembers of Congress Tuesday, there seemed to be widespread: O6 C+ n$ c1 ]) s( U B1 p+ w
rancor toward a federal government they view as picking on the! q/ j% H) G6 L( x1 j1 K3 ~1 C& |
automaker, at least in part because of the government's& w0 V. L5 W+ h1 U0 b9 ]* _0 l& a
investment of billions of dollars in General Motors and
3 H. o- L3 y1 |. P0 jChrysler.
' |; f2 P/ E; N, K( ~, ^6 l"That's hard for me as a citizen to understand why my tax9 u! R; b4 d: {2 d7 g3 l; [
dollars are going in that direction," Paul Atkinson, a
& v: M: V; O/ A8 {Houston-area Toyota dealer, said at a news conference that also
- x p0 I0 Y' `; _0 g5 _served as a pep rally for the visiting dealers. "To compete
* q2 r- e, P4 O5 Ewith the government as an individual entrepreneur is pretty
% Y" s( R9 j+ Y/ Ftough."
2 ], X, V- O7 Z9 N" b---* E8 c6 v9 S2 F/ r& c6 B
Associated Press writers Alan Fram, Stephen Manning and Tom
( U# e( y5 P7 E5 z$ c5 g2 c+ a3 R4 bRaum in Washington and Tom Krisher in Detroit contributed to2 _% Q5 s4 ]+ y0 ?- M, D
this story." F2 P9 B) M9 \( Z
7 F" \6 r6 B( p# w-0- Feb/23/2010 21:04 GMT |
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