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丰田承认换踏板不一定能全部解决加速问题
$ E9 Y" H; X3 vBy LARRY MARGASAK and KEN THOMAS
# T& U4 {- G, J2 f/ f% Y1 LWashington (AP) -- The president of Toyota's U.S.
- d/ e( [8 K% B6 B; s1 ~- ?operations acknowledged to skeptical lawmakers on Tuesday that3 \2 n2 C! J! A; ?, o* A
the company's recalls of millions of its cars may "not totally"" o6 i) v& Y; a
solve the problem of sudden and dangerous acceleration.6 S' @. m8 ?9 A3 W' \) G
"We are vigilant and we continue to look for potential8 f6 Z8 y- E7 c
causes," Toyota's James Lentz told a congressional panel.
! Q4 w1 U4 d. u: J) AHowever, he repeated his company's position that unexpected, X$ G V6 R, B3 r3 A
acceleration in some of the company's most popular cars and
: K* `7 m1 T ~0 B: m# D ^- Ktrucks was caused by one of two problems -- misplaced floor
) u8 a O+ U4 V! Smats and sticking accelerator pedals.4 r/ G8 y& i) M
He insisted electronic systems connected to the gas pedal0 F; l, p- a+ h9 U8 Z* s* u3 w. ]) ?
and fuel line did not contribute to the problem, drawing sharp8 r5 Z: t/ |2 s3 ]5 p0 Q
criticism from lawmakers who said such a possibility should be
; ?' j$ S7 d# O3 n8 D% [2 V$ kfurther explored -- and from a tearful woman driver who could
- B7 ?* L. g. S6 `) Mnot stop her runaway Lexus.
2 k) \- d& s3 ^5 l/ A"Shame on you, Toyota," Rhonda Smith, of Sevierville,7 O: B- h- B5 Z' m! N
Tenn., said at a congressional hearing. Then she added a second$ u: v( P/ c/ O& _4 S# Z/ l
"shame on you" directed at federal highway safety regulators.
# J0 [' V% a8 l' `% Z7 A' oTexas Republican Rep. Joe Barton cautioned his colleagues8 M+ b1 d" P! _5 @' Z
early in the hearing against conducting a "witch hunt" and said
6 X+ {* i& I# }+ U"We don't want to just assume automatically that Toyota has
; X/ a5 d2 w8 Ydone something wrong and has tried to cover it up." But midway
/ C1 a6 N9 e+ W* i1 ?8 W! ~" Rthrough Lentz's testimony, Barton said of Toyota's5 }3 F) z& l3 P
investigation of the problems: "In my opinion, it's a sham."
! `! |; \9 r1 x: e1 k8 Y- v! ~Lentz said the company had not completely ruled out an
9 Y9 S- ?0 M6 W+ o% N0 j aelectronics malfunction and was still investigating causes of
( L2 v8 M* h2 q$ Uthe sudden acceleration. Still, "We have not found a
+ O9 I9 |5 D8 a& R+ n, Cmalfunction" in the electronics of any of the cars at issue, he
; P. W+ D, d8 m) r% d/ h" x) Asaid.' F0 [& n! n( T
As to Smith's harrowing story, "I'm embarrassed for what
0 Q; p" E1 X( I( _# Ahappened," Lentz said. "I want her and her husband to feel safe8 O- I6 b- I# u9 ~! M/ e
about driving our products," Lentz said.
- M( I( D6 a# |Three congressional panels are investigating Toyota's
1 [7 o5 F: \9 v- wproblems, which affect a huge number of Americans. Toyota has
$ P" }; K; e' ~9 u. ^' ~- `5 |recalled some 8.5 million vehicles worldwide -- more than 6' S( e) o* K# U9 a7 p% B$ O
million in the United States -- since last fall because of
& ^& s) [! F- i4 Kunintended acceleration problems in multiple models and braking# \, O9 V P/ F y: ]: U8 T, ^
issues in the Prius hybrid. It is also investigating steering+ p. t7 ^! ~# b+ T3 E9 f
concerns in Corollas. People with Toyotas have complained of" _, v7 d! ]3 u1 a6 X
their vehicles speeding out of control despite efforts to slow3 m; F5 ~' x5 Q4 B7 {" g, w7 x
down, sometimes resulting in deadly crashes. The government has; `, }! j; X+ b5 z& r( j: u$ m, a
received complaints of 34 deaths linked to sudden acceleration
# L. Y9 o* y7 M- ?- \of Toyota vehicles since 2000.
r0 s9 ]( {, z% ^Lentz, who choked up while discussing the death of his own
9 T( W( r5 c/ q. }brother more than 20 years ago in a car accident, said he c) H8 Y4 t+ U2 X1 r4 d
understood the pain.
& H0 f* x$ { ?3 m2 C) ?"I know what those families go through," he said.
2 m( ]7 f$ ~1 v0 N- M A( nLentz has said in the past that he was confident Toyota's& D5 ]& f; w' }9 }
fixes on the recalled vehicles would correct the problems.) ~; R" Q3 D L. Z( R q6 M# y
But when pressed by Energy and Commerce Committee Chairman0 q, h8 ?: {0 @7 E4 g. p
Henry Waxman, D-Calif., on whether the two recalls Toyota put! Y- h+ P- V' ^6 p- R
in place to deal with the issue would completely solve it,
5 u8 m. v& _; y. H% VLentz replied: "Not totally."5 j# u1 P( ?% p
Still, he said chances of unintended accelerations were4 q i! p9 Z% M
"very, very slim" once the recall was complete. Lentz also said9 O0 r2 q& c3 q2 q7 X
Toyota was putting in new brakes that can override the gas# t7 j$ m3 Y- k/ ^
pedal on almost all of its new vehicles and a majority of its3 b: V+ W) k% F& h, V
vehicles already on the road.
) u3 Y M; W3 Q! zMeanwhile, Toyota president Akio Toyoda, who will testify
" V0 @. ^7 ~3 J! ibefore a separate panel on Wednesday, said he took "full" F' C6 m, Z1 L( u& d9 j' U
responsibility" for the uncertainty felt by Toyota owners and
$ T% M( Y4 R2 h/ E. C- h* xoffered his condolences to a San Diego, Calif., family who were! V; ^# X3 [+ w# D1 K8 H' u; |
killed in late August, reigniting interest in the problems.
0 ?9 S$ [8 [( P- g* O# S% f$ D"I will do everything in my power to ensure that such a) W9 \ W& {% C& Q/ K- ~
tragedy never happens again," Toyoda said in prepared testimony0 v0 W6 d: s3 N4 `
for Wednesday's hearing to the House Government Oversight5 G- z r3 V- _- }' M
Committee. "My name is on every car. You have my personal4 ]7 L; P* v5 A* s4 B
commitment that Toyota will work vigorously and unceasingly to G3 X2 _( ^% y( z. d$ `1 L H
restore the trust of our customers."
0 K# u4 r' T, S% L) C3 p: @2 |; pLawmakers heard a brief, but riveting, deion from8 T( G; H2 Y: |" g% ^4 v6 b
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
6 b8 u1 e0 G6 \8 n; lzoomed to 100 miles per hour as she tried to get it to stop --# W& H& [/ @% v' }: K6 B9 e
shifting to neutral, trying to throw the car into reverse and9 A' E# C) m: @; l, [7 _+ M
hitting the emergency brake. Finally, her car slowed enough
( r1 F/ i3 `3 I6 a7 ^$ |that she was able to pull it off the road onto the median and
; M m9 b, G- A$ e; s2 V7 O( q2 ^4 U: Eturn off the engine.
, H, R( ~' Z- g4 F3 yFighting back tears, she described her nightmare ride of# E; [) Q9 P8 U. b- i
October 2006, calling it "a near death experience."9 j4 q& e# `; c
"After six miles, God intervened" and slowed the car, she
- V6 d- k" P Hsaid. She added that it took a long time for Toyota to respond7 C+ ~" z3 R' e% K
to her complaints.
: O! G- y& Z Y6 C$ \& C& LIn an often contentious full day of testimony, lawmakers
) A4 ?4 t, y2 z! i; ] t7 o; o8 Creturned again and again to the question of whether electronic( G7 |4 D; N) s3 _! R" w
malfunctions may have contributed to the speeding cars.9 u3 P7 Y! ~1 E
"We are confident that no problems exist with the electric9 p8 c# s, x7 y: y7 K* [
throttle control system in our vehicles," Lentz said. He cited5 y, f1 Z- u# v. K
"fail-safe mechanisms" in the cars that were designed to shut
2 ~( ^5 i6 k: P2 U; roff or reduce engine power "in the event of a system failure."2 @1 O# E& x/ U# m8 m- Y5 G
Transportation Secretary Ray LaHood told the panel in
+ C5 o- a; G# D1 E% \' x) Uprepared testimony that possible electronics problems were
$ h0 P/ L: u' ibeing looked into by his agency. He said the company's recalls
5 Y$ z0 H9 N1 |% i4 h+ }6 rwere important steps but "we don't maintain that they answer9 u* V& B& ]* Q* Q0 g. N- ]. I- ? t
every question."- A6 A4 G \7 e( y) r6 t
Toyota hired a consulting firm to analyze whether6 k U; T9 }- G# i% v
electronic problems could cause unintended acceleration. The& a/ l; }( H3 b, {- S
firm, Exponent Inc., found no link between the two. But
1 b8 V! @" L4 V# W3 bcommittee investigators said the testing studied only a small8 Y) G) T2 I7 c8 O5 B- \2 X. ^
number of vehicles
! {; q* H& H+ oTracking down an electrical problem can be far more
; R" d- C2 n% T8 hdifficult, expensive and time-consuming than finding a: a' p1 q! j9 a: K
mechanical problem. Electrical problems can have more than one
, G9 c$ g7 T# F( u7 T; H$ Asource, and they can come from inside or outside the car.
8 o( n3 H' ~, G: nMechanical problems often leave clues such as physical damage,
) q. i* q6 r( ?& }where electronic troubles can be hidden in software or leave no$ O9 t4 Q$ |6 b) }
trace at all.
$ X; ]4 m/ V( s* W/ m+ MHouse investigators who reviewed Toyota's customer call
5 T1 A" T2 B' r/ M( J0 N6 K9 pdatabase found that 70 percent of the complaints of sudden- v8 M8 u; F5 V5 O% Y! g
acceleration were for vehicles that are not subject to the
" `' H @/ q2 q3 w5 ^recalls over floor mats or sticky pedals.0 K' G @1 k: a, N9 z2 J
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,
+ R7 h( ~/ C6 e' g8 ysaid Toyota "misled the American public by saying that they and3 k( B3 z: {9 Z7 a6 S
other independent sources had thoroughly analyzed the& e2 d1 A3 x, F8 n% f2 v
electronics systems and eliminated electronics as a possible: G8 c& r6 Z0 B! b3 M
cause of sudden unintended acceleration when, in fact, the only
4 j# s. T9 h6 G( X ^ ?3 Qsuch review was a flawed study conducted by a company retained# B+ P, Z, C: p) u- ?; D
by Toyota's lawyers."8 I1 r' _5 b0 `' r
Lentz apologized anew for the company's slow handling of3 R+ m) k. C8 l3 S- m9 {6 Z+ `
problems. "We have not lived up to the high standards our
% v( {5 b3 f. i1 n6 e0 x0 w& }* }9 Gcustomers and the public have come to expect from Toyota," he
- i' F. {. Y9 Usaid.
$ y0 v5 t( @0 H"Put simply, it has taken us too long to come to grips with
' a- I" O0 |% La rare but serious set of safety issues, despite all of our9 A* B- Y o8 p' N: |1 M2 @
good faith efforts," said Lentz, president and chief operating
2 b, N! j/ G# nofficer of Toyota Motor Sales USA. Inc.
4 `& F, f5 I/ USeparately, among hundreds of Toyota dealers lobbying( {. K: g) k3 c
members of Congress Tuesday, there seemed to be widespread. f( Z/ y$ o& N2 v
rancor toward a federal government they view as picking on the
" O5 h- I( H( B1 |9 ]) n' c' Wautomaker, at least in part because of the government's
% z4 y& _- Z* linvestment of billions of dollars in General Motors and6 E9 @8 l: U6 Y2 b! O
Chrysler./ {9 b$ h2 J P& c9 N0 f3 c
"That's hard for me as a citizen to understand why my tax6 t: l9 ^: S( r' u5 ?
dollars are going in that direction," Paul Atkinson, a7 g" k. Z! p$ f1 j
Houston-area Toyota dealer, said at a news conference that also
0 I1 }4 Z, a& cserved as a pep rally for the visiting dealers. "To compete
8 q" V7 T$ p: R1 cwith the government as an individual entrepreneur is pretty& ]' K+ {4 w/ n
tough."0 r5 m' E7 n3 Q. u7 d) |# w
---
, }4 A, ^' U! m! y1 JAssociated Press writers Alan Fram, Stephen Manning and Tom9 R$ \# R8 a* x4 K* `
Raum in Washington and Tom Krisher in Detroit contributed to
# c+ f. |3 z+ {% S pthis story.
9 z4 Q% Z% h9 W/ Z! m* z# n
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