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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
4 g" ]# P5 ?. L4 SBy LARRY MARGASAK and KEN THOMAS
8 g% t3 u. E4 kWashington (AP) -- The president of Toyota's U.S.' \# ~5 v! W" ^1 J/ l8 Z
operations acknowledged to skeptical lawmakers on Tuesday that2 U. T! o9 L$ A) T% O
the company's recalls of millions of its cars may "not totally"4 ?: f3 l; N& o' v# g
solve the problem of sudden and dangerous acceleration.
# }: l& l& ?, | p8 v"We are vigilant and we continue to look for potential
) o$ [1 u8 m, ]* y; D# hcauses," Toyota's James Lentz told a congressional panel.4 S+ U: g/ n! b f
However, he repeated his company's position that unexpected
' ^/ f7 Q" P! Y( L. Oacceleration in some of the company's most popular cars and
( e3 a: g+ o0 w8 Z. ?, Ltrucks was caused by one of two problems -- misplaced floor( @, }' a% Z o9 o" Y0 `) r
mats and sticking accelerator pedals.; D# B: x& ^, M7 Q
He insisted electronic systems connected to the gas pedal8 M j+ r) n$ j5 \
and fuel line did not contribute to the problem, drawing sharp
+ s* x; s# X" v( icriticism from lawmakers who said such a possibility should be& T1 T0 P+ l8 S7 n+ U9 l6 F- v+ k1 L
further explored -- and from a tearful woman driver who could' [0 d0 H/ b" L4 ?2 c; r+ |
not stop her runaway Lexus. ~, b. q9 ?' g9 v& j
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
5 x& H2 c+ z( T& G% ]5 DTenn., said at a congressional hearing. Then she added a second% g# \# R2 e# J3 `
"shame on you" directed at federal highway safety regulators.
$ _) d6 [6 R8 E( j4 w: `- p' P% p- KTexas Republican Rep. Joe Barton cautioned his colleagues
" s( I& c) V! J$ J! N& O0 u% c9 {early in the hearing against conducting a "witch hunt" and said* R7 ~' u' Z6 _! L# b5 W) Z- [( b
"We don't want to just assume automatically that Toyota has1 a3 Y! ?& S& Z2 J! v- E7 C
done something wrong and has tried to cover it up." But midway
) c' C+ j7 O* a S9 ythrough Lentz's testimony, Barton said of Toyota's
) W8 Q2 Z6 ]8 e$ J8 H \investigation of the problems: "In my opinion, it's a sham."
, W* Q( h6 m2 i2 G* fLentz said the company had not completely ruled out an: h' t4 z7 g% O) \- M. I) A' H
electronics malfunction and was still investigating causes of$ n$ N; S3 z; B
the sudden acceleration. Still, "We have not found a
5 }1 B7 n. r3 h: d( vmalfunction" in the electronics of any of the cars at issue, he7 X* z, `# f C4 a
said.
& J7 t4 c/ a" k3 Q% _3 R* m* Q" TAs to Smith's harrowing story, "I'm embarrassed for what+ V6 @' P K" k4 y6 Y2 ]" r5 y) S
happened," Lentz said. "I want her and her husband to feel safe
6 `0 N" q6 f7 \% K* Pabout driving our products," Lentz said.# t1 U, D1 b; Y: T
Three congressional panels are investigating Toyota's
1 }* z( i0 {# P& I) t eproblems, which affect a huge number of Americans. Toyota has( U) R4 Z$ e- P
recalled some 8.5 million vehicles worldwide -- more than 68 V$ z1 U5 B7 r, T
million in the United States -- since last fall because of
+ o8 y* @1 w( o$ }1 [! T0 u Junintended acceleration problems in multiple models and braking5 a; {8 P: v( |( S' p
issues in the Prius hybrid. It is also investigating steering
0 E/ t( Q: b, s! u& Wconcerns in Corollas. People with Toyotas have complained of
+ A; o) @& T5 H0 \) w) U% K3 Otheir vehicles speeding out of control despite efforts to slow
% J+ e; e4 L( e: G$ _- edown, sometimes resulting in deadly crashes. The government has) ?; n4 u$ @$ s0 h; o5 ~
received complaints of 34 deaths linked to sudden acceleration" ^. [6 q& a6 n1 l6 R9 H
of Toyota vehicles since 2000.
& C) _0 D: `5 v6 `Lentz, who choked up while discussing the death of his own V, a" y5 U3 E. A
brother more than 20 years ago in a car accident, said he7 n& w. K3 ^. R3 ^! n
understood the pain.7 M" V3 j* q+ ^* s, P: t N8 u
"I know what those families go through," he said.
F( @9 O! l+ d4 E0 f) n2 PLentz has said in the past that he was confident Toyota's& _0 T @5 \* ^% v8 w8 ~
fixes on the recalled vehicles would correct the problems." z# h; V; [: L H* |- |
But when pressed by Energy and Commerce Committee Chairman
% J* W- y y5 {8 L( X! a* ?Henry Waxman, D-Calif., on whether the two recalls Toyota put# H8 E5 F% ~. j
in place to deal with the issue would completely solve it,
1 n( x: Y7 l' S9 oLentz replied: "Not totally."2 m! v6 X- }. i( f+ g3 o$ ~
Still, he said chances of unintended accelerations were
: `6 P" r# {4 f3 l"very, very slim" once the recall was complete. Lentz also said
5 l8 R3 U6 T7 D* l# d. @Toyota was putting in new brakes that can override the gas
J# r8 f+ M+ R" F, d" X1 `; [( ppedal on almost all of its new vehicles and a majority of its7 Z0 [ K1 F' k+ u8 \
vehicles already on the road.* r9 x2 d }3 S5 a/ U+ g' A
Meanwhile, Toyota president Akio Toyoda, who will testify1 l' k4 e. w1 L$ G' y8 Z
before a separate panel on Wednesday, said he took "full4 x$ ?8 `8 z% Y
responsibility" for the uncertainty felt by Toyota owners and
a2 W4 a' x9 toffered his condolences to a San Diego, Calif., family who were6 n* i8 J9 K4 d' [3 N
killed in late August, reigniting interest in the problems.5 u0 ?* j8 u: }9 f( G5 F
"I will do everything in my power to ensure that such a
- l) D$ h/ M9 t. Z3 [0 o' Htragedy never happens again," Toyoda said in prepared testimony& K L; Y8 g$ g j
for Wednesday's hearing to the House Government Oversight7 {/ h, Q W& k) X O
Committee. "My name is on every car. You have my personal$ ?& p: n5 {/ I
commitment that Toyota will work vigorously and unceasingly to
" c8 K) [/ g" k2 Z) N0 h( D. crestore the trust of our customers."$ [# | R1 _5 x( A* l, }
Lawmakers heard a brief, but riveting, deion from0 x% n8 w! D4 b J
Smith, the Tennessee woman whose Toyota-made Lexus suddenly
9 c. P" r, l, I* Kzoomed to 100 miles per hour as she tried to get it to stop --
6 Z4 X5 h- W/ @7 Oshifting to neutral, trying to throw the car into reverse and$ X& N8 l6 n( o# L9 e7 b- n' L
hitting the emergency brake. Finally, her car slowed enough
/ ?3 A, u4 U) M1 jthat she was able to pull it off the road onto the median and
, g5 Q: _* X9 T; Y! Mturn off the engine.4 n- u" |. u& S/ ?2 ?' q
Fighting back tears, she described her nightmare ride of
0 g, D' {/ K( j- P" UOctober 2006, calling it "a near death experience."- a3 ?4 o, \, [" f
"After six miles, God intervened" and slowed the car, she% Z( {) c* q* b5 d7 U4 Q: A5 t
said. She added that it took a long time for Toyota to respond
0 I+ w4 v( n6 U7 V* Uto her complaints.7 [" [5 ^4 ]+ j: ~2 h
In an often contentious full day of testimony, lawmakers) I9 _" _! p# j3 y
returned again and again to the question of whether electronic
3 @" W# `7 y9 z" w/ U/ V s$ M. f! zmalfunctions may have contributed to the speeding cars.* a% T8 F* w( \$ u6 h5 o* S
"We are confident that no problems exist with the electric. Q/ L1 C. z4 e
throttle control system in our vehicles," Lentz said. He cited/ i. R+ Y4 y- `' D4 {) {
"fail-safe mechanisms" in the cars that were designed to shut' D0 c$ B3 B' w$ y8 k) o- j: r
off or reduce engine power "in the event of a system failure."
+ _0 `# g) b) h" z6 [Transportation Secretary Ray LaHood told the panel in0 ?& D' b, G* M6 m9 ~4 H1 v' `% f
prepared testimony that possible electronics problems were: n6 p8 U; Y N" Q0 E1 D
being looked into by his agency. He said the company's recalls9 G: p' i! _1 {% ^$ M
were important steps but "we don't maintain that they answer; u5 F4 g* i& i. a
every question."
. r0 C/ A, e5 I; WToyota hired a consulting firm to analyze whether9 N2 z5 ]) _* n
electronic problems could cause unintended acceleration. The
3 w. W& H' Z! P9 Rfirm, Exponent Inc., found no link between the two. But
5 V6 G: N" y1 X+ \' C% T5 kcommittee investigators said the testing studied only a small
' n4 n: X) k$ N) d; j7 s$ Pnumber of vehicles2 |9 w7 l5 f/ F9 }0 ]- v- V9 Q
Tracking down an electrical problem can be far more* u& Q" S, _3 F, E5 \; U
difficult, expensive and time-consuming than finding a
" M% X; }2 M( imechanical problem. Electrical problems can have more than one" R d1 Q; F! O, R0 ]5 J% }7 ~
source, and they can come from inside or outside the car. Y! f2 ^- {# i& z7 F" i
Mechanical problems often leave clues such as physical damage,$ n5 ?$ C2 d+ v, i& J- j! S9 B
where electronic troubles can be hidden in software or leave no0 v1 J2 j( B! ^1 x4 }1 F. \0 x5 T
trace at all.
' D* o. _( j: s6 ~. dHouse investigators who reviewed Toyota's customer call0 z3 _5 H S6 H3 _
database found that 70 percent of the complaints of sudden6 B, G" ]+ W3 ~1 y
acceleration were for vehicles that are not subject to the# f$ H' F% u( b; U
recalls over floor mats or sticky pedals.5 {; }6 T4 l! |+ V5 f
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,& X7 g: n9 ^ e
said Toyota "misled the American public by saying that they and4 d0 c4 |/ f9 N% z
other independent sources had thoroughly analyzed the
8 w8 i: N! w, `( U; l: t. @9 Y" ?electronics systems and eliminated electronics as a possible* [; ]. F. _3 {
cause of sudden unintended acceleration when, in fact, the only4 W% Y# {1 F2 Z5 |2 i
such review was a flawed study conducted by a company retained" W: U* E% C% d" P
by Toyota's lawyers."; p' s# \% a; E1 x4 s+ _2 U6 u8 `; e5 ]
Lentz apologized anew for the company's slow handling of5 \( f+ I# [0 } ^, r& a
problems. "We have not lived up to the high standards our
' [+ ] c a* V. h( wcustomers and the public have come to expect from Toyota," he
* F2 i. L- k) u, V$ \ t* a4 csaid.
9 D. P( I. ]% h; I"Put simply, it has taken us too long to come to grips with
7 A$ A! a+ B% {" ~; v: la rare but serious set of safety issues, despite all of our3 z2 F3 j: y' V& e+ ]6 }
good faith efforts," said Lentz, president and chief operating" ^5 L {- l; M v6 x9 L1 |/ U: L7 [
officer of Toyota Motor Sales USA. Inc.
4 Z$ J0 f3 N, h* d& R. i, fSeparately, among hundreds of Toyota dealers lobbying' G9 n, R% q7 n) s6 ~8 Y
members of Congress Tuesday, there seemed to be widespread
! F$ w0 j. u( e. g/ {8 grancor toward a federal government they view as picking on the% k/ i* {; P0 l% c, x& K6 d1 T
automaker, at least in part because of the government's
; D% L) d3 \8 c: D8 S2 C( U! Winvestment of billions of dollars in General Motors and
6 d. u1 e4 q" u2 q# IChrysler.
% l9 |# G% t) v* r, ^"That's hard for me as a citizen to understand why my tax
/ N; m! |# _9 g; B/ Y- vdollars are going in that direction," Paul Atkinson, a
: E, F& v% m# \* W$ N5 H( pHouston-area Toyota dealer, said at a news conference that also
7 {) R9 L& s5 X' N3 cserved as a pep rally for the visiting dealers. "To compete, r/ I" ]* Z3 v$ A5 N9 ~
with the government as an individual entrepreneur is pretty
" o+ n9 `) m3 T! G" {9 vtough."
! @) O: C# l5 X7 R8 Q2 _# B( T4 g---% t, j" h$ h7 {9 _6 C
Associated Press writers Alan Fram, Stephen Manning and Tom& j+ h+ t+ z+ f: T! ]
Raum in Washington and Tom Krisher in Detroit contributed to! u% k2 I' @. D* z& e
this story.. K# |$ d, J4 \+ H5 V
: u/ `0 ]& T# l-0- Feb/23/2010 21:04 GMT |
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