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Cover Letter
Writing the Cover Letters that Gets Your Resumé Noticed ' \8 t; m" D x' q
% I0 y, Q% E; rComposing Your Cover Letter
. L( [1 I2 A4 l5 K5 B: UCover letters should be more than just wrapping paper for your Resumé. They should set you apart from other candidates by providing a sense of how you think and your eagerness to work for a particular organization. Most of all, they should give readers a compelling reason to want to interview you, one that includes both your qualifications and the vitality you can bring to a job.( U' N7 w8 e8 N- W8 S
Unlike a Resumé, cover letters are narratives. You can use highly descriptive and persuasive sentences to evoke a positive response from your reader. Moreover, this format allows you to incorporate information, which reflects your knowledge of the target company (e.g., its industry, relevant issues, potential opportunities, etc.). The cover letter is an opportunity to provide customized information beyond what's in your Resumé-information that can tweak an employer's interest in your candidacy.
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, V' x. @' ~$ T l9 e3 YLike a Resumé, a cover letter contains several critical components:
" V- r; o8 a z9 [1 Q The Heading. Remember to put your full name, address, phone number and e-mail at the top of the page. If your address changes during your job search, send another Resumé and cover letter for the position that interests you. HR departments won't bother to change the information on your first version. O8 S$ A4 C! `4 c! k
 The First Paragraph. This is the introductory section of your cover letter. In the first paragraph, you should state how you learned about the job opening and your reason for sending the employer your Resumé. If you're applying for a specific position, be sure to include that information in the first sentence of your introduction. 0 @ G L! \1 K2 a2 q$ r& {
 If you've researched the company, be sure to mention why you're interested in it. You will differentiate yourself from the pack by making allusions to the company's products, philosophy or reputation. Be sincere, and employers will appreciate your interest in their organizations. 5 l+ [' v8 i* Z. P5 }
 If you know someone at the company, feel free to drop a name-if that person appreciates your work and will speak highly (and unambiguously) of your abilities. D4 H: c% ]% x& ?
 The Second Paragraph. Among hiring officials, the buzz word these days is "value offered." Explain the particular benefits you offer an employer. Not only will it get the employer's attention, it will distinguish you as a job hunter whose goal is to do the job rather than just get a job. Use this section of your cover letter to discuss your value as an employee over and above the information in your Resumé.
( B/ D2 ?1 p7 W* b Talk about your transferable skills, such as being a self-starter and having excellent organizational abilities. Cite a specific reason why you're the ideal candidate for the position, then customize your letter to prove or demonstrate that point.
% i* ]$ N( s# o2 y Don't rehash your Resumé. Focus instead on two or three qualities that distinguish you most. Also, try to connect these qualities to the position's key requirements. If you have a particular area of expertise, this is the place to bring it up.
7 u$ {% f6 u$ Q5 j A- I, W The Closing Paragraph. Before concluding your letter, tell the employer you'll follow up to confirm receipt of your Resumé and set up a time for a face-to-face interview. Always assume that an employer will respond positively to your request, and thank him or her in advance for granting the interview. & f! N- o; b) J8 ^/ j. h
Consider writing one standard cover letter...and then personalizing it as necessary. Your standard letter would include a general description of your skills and abilities. It would also highlight the most marketable aspects of your background.
$ _1 r: I* t/ ~" Y& rThe primary advantage to writing a standard cover letter is that you only have to write a great letter once. Once you've created it, all you will have to do is modify the introduction the next time you want to send your Resumé to a perspective employer. Of course, you don't want the employer to assume that the cover letter is part of a mass mailing campaign. Including the company's name and the position you're interested in makes your cover letter seem as though it was written specifically for that prospective employer and his or her company.
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$ `7 U8 l- u& i; ASome Eye-Catching Phrases
; b$ c2 `8 O6 G/ H RThe following phrases will add energy to statements
' D8 k* F; c; |/ Z/ a3 Fabout your work-related duties and accomplishments. u P8 J: V" s, A% f7 e
HINT: Consider integrating other power words into these basic formulas.
% W5 o; |3 p* B- p+ [ }1 JActed as liaison for/between...
$ H3 M2 A0 q: h. [* J: AAssigned territory consisting of...
$ d& [0 I# s7 H% n0 ~1 vAccounted for...
7 G- c2 i9 }* x2 n, R4 W* l! aDrew up...3 e' S& \0 ?6 ?& ?- f! I
Mapped out...: b& H- f) R& [) w
Handled a territory spanning...8 O0 c! m' P! C4 W9 i: E# |
Promoted to...
^2 z$ X7 ?" K! h/ s- N+ zInstrumental in...
' V. {/ k: v" S7 pRecipient of..., K% D( Y5 \. o# y% b$ {
Remained as...
6 n+ E2 D+ n( QInnovation resulted in...' u3 v& w7 D3 M) p% Q! u& C4 \
Honoured as...' s( _/ d6 P2 C$ o7 H |8 V
...amounting to a total savings of...) \. J0 u8 |/ {
Recommendations accepted by...3 V4 I* ]* ~$ U: L/ u7 o" X! f( c
Adept at... ! b; ?7 I; z5 _( H& {
Assisted with...& J ~7 d0 i3 G$ u
Took charge of...
- ?% }6 e( C6 R+ ~9 I. k aProven track record in...
* q: H" |% o, KExperience involved/included...# w" `; g( h3 x8 j- l# }+ i6 O- l
More than X years experience in...# w7 E0 f, X5 N, Q
Expertise and demonstrated skills in...0 [0 q. x* }1 W) g/ [4 R2 j, J# |
Successful in/at...
. z3 m+ Y0 X& i' i' z3 A# tExperienced in all facets/phases...3 D) ?' U" {" \# X. J% w
Knowledge of...5 r8 P( m( t) _$ h" A
Experienced as...
* ?- z7 {- g+ r+ [7 a* VExtensive training in...* f7 U- d, u0 e3 ?1 K! N& P
Extensive involvement in.../ r0 B- J7 b( S+ A
Initially employed as... 4 L' \# \& L6 W7 h5 L
Specialized in...
2 v: z7 \) P l3 j6 ?- xProficient in... I1 {( t* M3 Z; U' K2 Z
Competent at...+ B+ k! n6 O; o. s1 W
Temporarily assigned to...
5 Z/ n/ T+ M- F. S' X+ |4 T( O" ISales quota accountability... } p- ^' f% M
Reported directly to.... N4 D! C% `7 E; A" L. p7 T5 i
Served/Operated as...$ u& ]0 m, ]9 ^6 z" }6 _2 Z: _) U
In charge of...
% w7 S2 J# \2 f, A8 @; {2 wDirect/Indirect control...
3 T" g; Q+ o* G. \5 S* T4 o- ?Familiar with...
@* P5 S; z5 Y0 SAssigned to...
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2 r7 m5 g) g9 ?& R" c4 C! n0 w ]9 q$ l2 [/ M9 Q$ v
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) m- A2 _7 D: G$ v* b$ _' jPower Words NOTE: Power words are verbs, which will help you construct active descriptions of your duties and accomplishments. You should begin each statement with a power word-not "I." (The "I" is understood; you are talking about yourself in a Resumé.) Also, use the past tense in your descriptive statements, even if you're describing accomplishments relating to your current job. The only time you'll want to use the present tense is when you're describing the duties or responsibilities associated with your present position. & V' [, |, g% c& U. q) i, R
A; n8 m0 b8 b; B+ R2 _( Z) q' V
accelerated accomplished achieved acquired adapted added addressed adjusted administered advanced advised affiliated aided allocated amplified analyzed answered anticipated appeared applied appointed appraised approved arbitrated argued arranged assessed assigned assisted assumed assured attained audited augmented authorized averted awarded, g" j. A# {5 i" B
B
. b$ [/ ^( r4 V& I3 lbegan boosted bought briefed broadened brought budgeted built) b3 \: V7 W7 M/ O
C
7 b; ]; L* B) J: y) n9 |calculated catalogued caused changed chaired checked chose clarified classified closed coached collected combined commented communicated compared compiled completed composed compressed computed conceived conceptualized concluded condensed conditioned conducted confirmed conserved considered consolidated constituted constructed consulted continued contracted contributed controlled converted convinced coordinated corrected counseled counted created critiqued cut/ I/ i* h' A0 o) ^+ ]: i
D, _* ]8 y, P3 w1 X
dealt decided defined delegated delivered demonstrated described designed determined developed devised diagnosed diagramed directed discharged discovered discussed dispensed displayed dissected distributed documented doubled drafted# g1 K% C( F/ ]& A8 I" c' q+ N
E; Z8 ]( P5 \6 s- j' M& X: k
earned edited educated effected elected eliminated encouraged endorsed engendered engineered enhanced enlarged enlisted ensured entered equipped eradicated erected established estimated evaluated evolved examined excelled executed exercised exhibited expanded expedited experienced experimented explained explored expressed extended
$ |- X! \2 ^. y! c! OF
% L! D& h% f. |. mfacilitated familiarized fashioned filed filled financed finished focused forecast foresaw formulated forwarded fostered found founded fulfilled furnished& `8 U5 g4 g, O3 N: G
G
+ O) K6 f4 q# e- b7 v$ t7 I# i8 ?) d9 Bgained gathered gave generated governed graded granted grasped grossed guided
# q. b5 e' A6 O7 j. P& qH p2 A C/ G, c, X$ d" T3 Q
halved handled hastened headed helped highlighted
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& g9 d$ L! o; A4 I9 D$ F* Bidentified illustrated imagined implemented improved improvised inaugurated incorporated increased indexed initiated influenced innovated inspected installed instituted instructed insured integrated interpreted interviewed introduced invented invested investigated involved issued
5 }* g* Y! N+ I% yJ2 ?# L& _+ C; k6 A" @1 [
joined judged5 C4 a+ ^; [2 n# n( d6 m
K
2 d# R- K& g6 d4 n& l3 G/ Wkept
2 N6 y' \7 j: j! s7 KL+ I6 b. u! W+ n) ^& H$ O
labored launched learned leased lectured led licensed listed located logged
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made magnified maintained managed matched maximized measured mediated met modified moderated monitored motivated moved
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/ _0 i7 f1 @4 |. S# Znamed navigated negotiated netted; E6 W9 O# d M3 A. G- @& C
O
: J5 k. l a# u, B2 t3 ^observed obtained officiated opened operated ordered organized originated oriented overcame oversaw0 l; e- Q+ d, j; i% [$ k$ V. d
P
$ b+ U9 B# z! t$ Upaid participated patterned perceived perfected performed persuaded pioneered placed planned pooled possessed prepared presented processed procured produced programmed prohibited projected promoted proofed proposed proved provided published purchased pursued
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" G/ H8 x, ]: ]qualified questioned quickened* J3 b" g& V7 a: C9 J4 `
R
" }3 F' i3 R8 s+ Braised ranked rated ratified reached realized received recommended reconciled recorded recruited redesigned reduced reformed regenerated regulated rehabilitated related released remodeled removed rendered renovated reorganized repaired replaced replied reported represented rescued researched resolved responded restored restructured retrieved revamped reversed reviewed revised revitalized : v$ L6 r- c O2 y6 V
S
7 P! Z2 b. J- Osaved scheduled scouted screened scrutinized secured selected separated served serviced set shaped shared shortened showed simplified smoothed sold solved sorted sought sparked spearheaded specified spoke stabilized staffed standardized started streamlined strengthened stressed stretched structured studied submitted substantiated substituted succeeded suggested summarized superseded supervised supported surveyed syndicated synthesized systematized
% O% |, Q* ?; Y& v# A4 y1 G% _; lT- W' B; R H9 _: p w# T' Y
tackled targeted taught terminated tested took toured traced tracked traded trained transcribed transferred transformed translated transported traveled treated trimmed tripled turned tutored
" ~4 \1 q {( l# ^3 z1 V, VU
3 R2 t+ ]. W3 Z Iumpired uncovered understood understudied unified unraveled updated upgraded upheld used utilized verbalized verified visited
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: K4 _# i' b# t3 K$ Lvalidated verified
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" k! O! t3 w' ^' ]' \4 ewaged weighed welcomed widened won worked wrote6 Y! e% O3 n5 b: `
Additional Eye-Catching Language
: o" o( W; ^! V& J. V4 ^ability - k4 u" W2 c9 w. q- E) L
/ j$ g% d4 h0 c& X0 Mcapable capability capacity competence competent complete completely consistent contributions
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demonstrated developing disciplined
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educated efficient effective effectiveness enlarging equipped excellent exceptional expanding experienced
3 U# z, H* ?- Y+ B B3 A8 f& F3 D3 ~( d3 H
global ; L( w$ N! [7 ]5 M
5 t- [ m( r" E/ y8 d
increasing . c; v8 W1 q7 j2 w0 z1 [4 M8 D4 ], j
( V4 F, J0 d: f: E/ X2 xknowledgeable
. d4 U% |! G' O* l" x }0 c( P z" o
major mature maturity 4 ]5 A Z: T+ F7 C, t% [
. R) d" b. U) | n3 d5 t7 unationwide
$ F9 V8 L! s, r# J+ s/ Y* ~7 n
$ q5 r5 l" A+ Boutstanding
Q8 }1 G# B) c7 T/ @
! \# i) m4 O+ P& }8 }" |$ yperformance positive potential productive proficient profitable proven
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qualified 7 e4 ]. M. {" }7 a5 R
. o: k! B8 R9 v# S1 d; g5 Wrecord repeatedly resourceful responsible results
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significant significantly sound specialist substantial substantially successful stable 5 B* W# g/ G+ }& i! W% I5 O
1 a/ t0 @6 f) q5 d! M ]2 gthorough thoroughly
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6 S0 z2 y2 u# e, L, sversatile vigorous # a% d# ?$ Q# ?, \& [
well-educated well-rounded worldwide
# q8 N1 K6 j+ c: _* bKeywords Keywords are an indispensable component of modern, computer-friendly Resumés. You should integrate relevant keywords wherever possible throughout the body of your Resumé.
$ ?) X0 j& \$ I) w: }& X0 x/ `/ |NOTE: New keywords are constantly entering the occupational vocabulary. This list is by no means exhaustive. Industry jargon has become increasingly specialized, so there are always new keywords to be uncovered. Keep your Resumé up-to-date with the latest buzzwords circulating in your field or industry. You can't afford to have a stale Resumé, for it will surely be passed-over as yesterday's news.* c7 l0 O. ^' l
General Keywords Covering All Concentrations
- n) {6 x! q! L I4 O2 s1 r* aAlternatives
9 f p2 H4 e: J& K6 s( M/ X+ SAnalysis7 j5 n& P$ ]9 @* p
Analytical ability% V: H. n% c* \6 }5 [* z
Articulate! B7 p! d" v% G3 J: j- L3 H
Assertive
( w9 N+ S: D- N; D8 V7 r& AAssessment, x0 D* D2 `- y
Automated9 H9 S2 A; Q6 k- D) _/ }9 z0 g- B
Bottom-line
! F; m. B$ M6 XChange creation9 a- c+ w; X( h2 V5 F
Change management0 R4 U! f$ f$ V/ {
Classified* A4 C& G4 e6 D
Committed5 H0 M& W, d( J% n$ S
Communication skills& @) q% q! O6 y0 k* F
Creative
( X! i( ^% j8 \* s p$ T# j* dDeadline-oriented
& k2 K( Z2 ], I: j* I# N8 fDecisive4 M' }3 \% v8 ~, d+ F# A$ {
Delegate
6 z: z. g/ E$ M" d: [! X( NDirect
* v1 |* M. f5 z! }) F( z, K7 ?Driven
0 [6 e- v/ i% v8 |' w. I7 E yEnthusiastic0 O, Y% _ r/ H0 N
Initiative Innovative
3 A4 c2 [6 U5 b. M0 W, T* ]Insightful' v, s% A. G9 A1 @: V8 F: A0 M
Interpersonal skills
4 c' `& w2 w! h* w/ V8 M8 @& ZLeadership skills
) ^7 d0 d. ^. FManagement
* s' w) a7 x6 L5 ?+ `3 e! ] QModel1 K# T! R7 \! T' ^) _( U" l" ?
Motivated5 Z& M; s, S- u, ~
Negotiation skills; c$ ~8 t- ~, j" [
Over-achiever, G# S, w' ~/ l6 n
Objectives
; L r3 ^! D. `9 y3 tOrganizational skills
0 H1 y0 T9 U% RPatient
% K/ J# s/ d# J6 a1 NPersonable9 y0 ^+ p) u3 S; E$ P: H% k) u
Presentation skills
* {2 o7 [- u0 f9 f2 B# APrioritize4 v3 Y" s5 A/ ]# t. u
Proactive
4 A" y& c+ a$ Y9 E: P# I T! OProductive
9 F8 V+ X! H0 q- z, E! T8 x5 EProblem solving4 b5 D% _2 M" b' ^
Product safety7 Z& J9 `+ A. I% t0 n5 o1 {# H% W
Project management
1 V" H7 ~7 C- S7 h: y% ?Quality management Re-deployed* M8 H* Y) Y* [( }% z! N% u2 j, R
Re-engineer9 P+ X$ y+ S. Y; i
Referenced5 g/ k2 j! S) _0 K( W
Resourceful
+ y$ n0 O4 s$ E6 W$ TResults-oriented
7 h/ j# R! x& z& nReviewed5 Q. C- J% Y2 ?" M T+ p- N9 m4 b
Self-motivated; H, _$ K8 q. ~ |' X* l
Simulation
1 c, s1 @$ A# e$ d* uSpreadsheet4 P; o( w* {' F. B. G
Stabilize
$ @+ v9 v9 U4 l% ^" P4 `Statistical analysis. B* p, R2 W/ N, R
Strategic planning
1 [) z7 Z- n$ b. g5 d4 u) [8 B% {Strategy" h# i3 ^" i- V1 e- {, m
Supervise
$ S3 P* J% |9 x) V- G: _0 rSystematic
, t! |/ \, o6 V& mTeam building
9 H+ a5 p# z; {: X! F F fTechniques
2 ]! W6 V1 K. v9 m) cTime management skills9 T6 X3 Q% ^# Z( R
Tools! z) f: {# N7 u+ |" r/ c
Tactics+ b8 v9 M: a# g( O3 I; d$ Z; B9 J
Versatile
; W# o7 q7 O O# a" m: w% cKeywords Associated with Finance and Accounting
2 p0 s0 B8 v; ]/ X$ \Account management W1 |) j* s, r9 c& P; _
AP: A3 n+ `' J# M2 D; M
AR
- A/ J# h/ A. n( `0 dAsset management
( R$ C& a! f- B" RAsset valuation
& Y; o6 E i, VATM
{, ^1 w1 |0 K! r% W. b+ bAudit5 @% n+ n D4 ~0 q H _5 S
Banking
* x$ |1 I' e8 c& HBonds
2 H( ~4 F( J2 R; |1 XBudget management
5 d9 A: m3 `/ s, s$ DCommercial leasing
0 J Y' w8 y9 {9 I$ \" wCommercial loan
2 @- e- M2 h/ ^( F8 ~Customer-driven Conversational
/ t: }+ ^, D! P2 T% [: A5 y3 MDebt" T7 J f. T o# F
Dividend reinvestment
u' N% o! {6 B3 G& g3 X+ aEquity( P% V& M9 J5 a7 a/ b# ^ c9 F- K
Estate planning% O6 S9 P# L( O/ ?* k
FIFO
+ X: z" q: t6 G" k! AInvestor relations6 C" v6 S% r0 D4 c, f! }7 L
Load/no load
8 L' d% {/ p! f# e! j4 s2 dPayables management j& }9 S( M3 r. K6 G$ O0 B# D' U
Price-earnings ratio
( v y# q7 |) k6 J8 F/ wProcurement( H" q4 Q9 L# f# h+ o; k/ A
Real estate appraisal Receivables management, }, B: S. [; v! I4 e
Reconciliation. a5 p. o' w* Y- H9 L# T& `
Repossessions! a) Y3 J* B- b' ^9 E: l
Risk management! }* Z; |& ]1 `: h( x' v( V
ROI3 \- U( W2 M$ ~5 O. }& c
Securities
$ b- {1 u* C% k9 U. Y) ZSite assessment- ?, P, j4 \. Q$ @- N
Stocks
4 b9 \4 k4 J5 o! G! {' X% N) Y9 yTax-exempt
& \3 U! m& \! {/ j- R; ?Tax-free `4 \9 y/ A) v. ]- |( r
Tax strategy
9 _& D6 `( S) Z. p& i* HTrust services1 v* b& z; \( U! i* q2 T5 E
Keywords Associated with IR
4 X/ S, k5 Z& R( @6 Y# PBackground investigation! X" L( n) G2 t1 Q2 L o1 c
Benefits
7 J* n& s' A- j5 N) _Career planning
8 P, d4 M n& h1 v3 }6 BCompensation& y! m4 K8 |1 w. b* j. N9 N$ K
Cross-cultural training
. V! @+ H: R t% xDisability plan
% L, C( g! p6 v/ O: @* REmployee assistance Employee misconduct
* o( o: G( C, t% H" G# FEmployment equity
" x/ H: d( c8 U- u9 |* xEthics
9 p1 M1 d7 {( R9 n4 r, VFlexible benefits$ _, c' E& d5 X' `, a
Grievance
, A- p0 z! ^* e" P& q( c# THealthcare administration
( \1 q$ E4 C, b! HHiring' Q1 s2 G: x. m" @: j
Incentive6 ^/ t3 [& Y ~" J, q: l
Interview0 z( W/ _: Z8 @6 C
Job classification Legal issues
+ Q, T: J( a2 JMerit pay8 F D8 _0 v" `9 u
Organizational development
1 s8 \1 {: H: }9 BPeer review5 [8 K# Z( j q% _# `, l
Pension
4 I6 [3 G# [9 O) z* z2 mPerformance evaluation
7 \* y; O* x0 [, P0 vReview5 q8 L- v8 r0 B2 V# h7 i, ^! g
Salary structure
" Z( Y3 \, y! Q% Z3 aService awards
5 k# o8 }2 L. ^) a/ f; \Training
0 ]# P. W. |6 ?8 p$ xKeywords Associated with Marketing, Sales and Marketing Research
8 L0 H' r9 F; G4 g3 W hAdvertising
! I. n9 Q2 r( N# h4 y8 r$ DAgency+ D' l9 n q2 M" o8 A5 d9 d6 c0 Z) n
Block plan* y( {; f; m* i, }; t" T7 G
Brand management! q$ `7 l1 z* g! Q. l
Campaign
0 r' w E$ N6 W; J8 W4 ECollateral materials* Q6 X+ O M" {( H& ^: ?
Competitive analysis
& p9 J1 E4 ^$ p& _3 a; EConsumer
; s( W* s$ \5 D% O- E9 lCreative ability
; j. l, A3 }1 cCustomer relations
$ ]3 O4 O" X* s! ]Demographics
' t S6 ^ p7 V' j/ F- QDirect marketing8 Y6 }, v2 X* r0 \, e
Display& j2 M5 {, U. l& T/ {- R& [
Distribution channels Feature$ s$ _& k4 i" b3 }( P
Image
# r+ t3 I8 b# ]% h" n, gInventory turns
4 _. v4 l: a/ k( Z/ _* g) xLaunch
" I& [4 O9 T, o- ~: Q3 Z9 cMarket analysis {# ^( B p1 l7 ^0 a/ z( O& R* L' H
Market assessment1 v( M7 {4 J+ }- J e7 K8 M+ h
Market share: G% Q8 {, _6 S
Media planning: m# I$ y: }7 p2 Y: v; r. n
Merchandising
5 M( ]& @% ~) h, wPackaging( q5 \6 p- [7 ^9 V% p. Q) B" E3 g
Penetration; Z$ @% F2 A; ~$ r
POS / point of sale' I7 R# k7 h. ?2 O8 [, L
Price value
0 U; |% I/ H; C* dPrivate label Promotion
" S, @# S2 p6 L1 b# ^: r8 FPromotional materials2 e7 @8 U) |4 G! P: ^# E' l
Rebates
, J- o5 f6 f7 C; v& S) `1 k6 mRevenues( f2 y/ P( \: r1 K4 k
Sales
# n+ S- c6 p3 }' g0 sSales maximization
5 B1 u: r8 B1 S$ T; gSegmentation
) r6 [& V( D P( I+ {Sell-through
: f& \$ s. q9 \) ?" DStatistical analysis
) ?) A* E, X7 ITargeted customers
% s; }, Q" w( d, j' u! s& @ gTrade management
5 j# p' o5 U# l+ E d7 SVendor J* f( M, J6 ], }) e v5 w
Keywords Associated with MIS" h8 }" r+ u$ m$ J: _
Analog4 {( w* W# \9 X1 c% E8 \
CAD
" m/ P- g. N: k7 ?. [Client-server
1 E$ R9 ] E* O5 F( \) V+ P4 sCompugraphics
% o+ {) J L9 y' JConcept design
* I& A4 z+ M7 O, \, e9 oData modeling
8 L% m: |) ^0 i; |# L. ZDatabase Desktop publishing& ]4 l" ~! U' r
DOS6 a" L; c) X' ?1 ~; R3 W5 x. L. L
Internet3 A# U: I+ h1 f5 D; l. b/ j
LAN/WAN
' J& S. z* i# X- V' NLaser
+ p6 G" a" [& n* z5 a8 l) qMainframe4 G( B: c, U5 e9 P5 S4 d& j3 j
Multi-tasking Optics
9 F3 K* s: V4 w1 ZOS/2/ f) `2 ?( e( d, H8 Q
Product support b1 u: | R( F! ^) e2 I( M
Software development
- n! B/ I/ S) V/ H) \UNIX & n2 f7 A5 ~" X8 n. F% M8 ^ I
WINDOWS
9 w5 n) ^" U4 MWorkstation3 N& W- X4 x! K+ E6 |. I# }
Keywords Associated with Operations
m$ o$ W; M0 D$ z# U9 w3 cAutomated materials handling6 J; ]8 w9 ]$ a' \; r
CAD- y; ~3 ?8 z" I2 ]
CAM
2 Y# e$ O4 F8 bChange management
; \& N8 v) Q- Q# d, y, l4 x, K3 ?Flow diagrams JIT- }7 {9 D4 G$ @
Manufacturing operations
7 D) x, k7 o1 v/ [. V1 T2 rMRPS9 `! c/ Z4 s9 ?, d5 a2 k2 ^
Processing maximization Project management) s8 c/ l3 Q& x2 ^
Queuing theory
* p: w# j' j2 f! k N1 Z9 GReal-time processing control' x; k% R4 e- b
Total quality |
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