ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

: K  o% [- H8 [- l& }5 i& C: OPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
: }) e& ?# {5 J) D9 `Term: 1 year contract
- G# ~3 q" _; R' u. z: q( qHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
2 o% K3 X, u3 z+ A( {-Answer multi-line phone calls professionally, politely and directing the calls correctly.
1 o& @! G, L. r1 U) I! \! t-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
% m5 D( I. s* V: I-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

  |; k' q/ X, f* SQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
3 U8 F* C- S: }! O9 [; E) y-Works well under pressure, ability to work well independently as well as in a team
7 a" {! ^) p1 P5 E- U& q-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
$ D0 M0 {3 K/ U$ O* G5 [-Requires police security check at the expense of employee and child welfare check
1 Q6 f: L8 p" G2 n/ E
% E8 d' |: Z1 k7 P/ ZDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
& X: _, s5 A; G* Z. E1 G: N, lNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.