ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
% H$ y# d7 D% [  f& LTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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" V$ e1 d, g: X* i. n) n+ V$ v; M$ WJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
, N* X, J4 `) ~* D& W-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
4 R2 g& ^! @0 `5 V) R-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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Qualifications:
-High school diploma or above, two years or more related work experience
) y7 L, D: v% ]3 ^) \4 M: G-Exceptional customer service skills, ability to handle multi-task requirement
+ u  t4 ?/ _$ O-Works well under pressure, ability to work well independently as well as in a team
6 B; ?' \6 i% ?7 Q5 B-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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- e; n& }' s- l# v: ^3 dDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 M0 D3 ^6 v6 ~: B$ M1 Q; s$ eNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.