ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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) L( ~; o2 n4 ~8 {9 ?1 PPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
- Q( @! X) D( a4 A4 E- \Closing Date: October 5, 2010

; ?* c+ u) d8 P: |Job Description
( U) B' x: F  d3 f; w-Answer multi-line phone calls professionally, politely and directing the calls correctly.
/ M. x) k2 N. X/ ^+ `  [# J-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
/ q- ^/ {" }! ^8 G* z-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
0 u5 o8 Z" B* Q4 q$ L, k# l-Train and supervise volunteers at front counter or reception
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Qualifications:
% q, v7 c* B3 ~- [( t* s: a1 }. F) J-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
0 h% O+ g3 E' A. t-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
# D) g7 s: y; f9 Y: J-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.