ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
7 x) S: g: r/ K: HTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
( M: [4 }$ k0 eClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
' i, Q8 n0 N# Y" g+ q5 b9 ^-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
% _/ W2 @1 ?6 q0 J, B-Train and supervise volunteers at front counter or reception

Qualifications:
( A/ d; t( _* d& t; K4 e4 v  Q-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
5 [- B2 l/ n& M+ Q: [-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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5 F; Q" h4 {8 s2 EDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.