ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
) [, P- n: v8 }# w6 VTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
) |' i2 E- {0 ~4 ^5 c! G6 R* FClosing Date: October 5, 2010
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9 o. Z" H- D! d8 QJob Description
5 P/ k5 y. q, D6 k-Answer multi-line phone calls professionally, politely and directing the calls correctly.
% b2 w- \, Z4 }) n) {/ A-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
* c7 K7 d: ]6 A. Q4 F* \9 I-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
0 K# J- u! d  O2 ]& `-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# @* o! M7 w% `2 ^' uNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.