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Position: Hotel Front Desk Clerk (NOC 6435)
/ A" W! M9 x" p3 x4 sCompany: Delta Edmonton South No. 2 0 _, |; Q8 s: n; f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
1 ~! p2 |; i8 c; d3 G4 c& FWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ' \: e G) e. n- n' \6 S: H
Vacancy: 4 , x, b/ l. F3 K& }5 P
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Job Description:
4 z% q0 \0 N1 Q9 J% x A- Checking guests in/out : E2 L) {1 @8 F6 `6 [' q) R
- Answering guest inquiries regarding hotel services
) Y4 R; Z- W& K' p* N, H- Provide information about services available in the community and respond to guests' complaints ( v/ D% j- b \& s9 ~7 h
- Answering telephone calls and handling/ balancing cash 0 A' E$ n2 X! B/ K, g9 ]: s* p
- Balance credit card machine
9 }% g4 i9 @9 b7 M4 H) O9 R0 }- Maintain an inventory of vacancies, reservations and room assignments 4 _: |6 Q' z; A- k% a- r
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 1 e% b5 ?; ]" T; j$ ]% J6 U$ Y
- Present statements of charges to departing guests and receive payment' n; H. ~$ I. P) c b7 `
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
/ R, _: g V8 J+ y" i- Perform other duties as assigned by Assistant Managers ) ~( g0 W% Q- }
Skills/Requirements:
4 E) { @8 m4 i# G/ X) l- Completion of High School
7 Z. ]" T' N, q6 ~5 `- Strong English communication and interpersonal skills 3 D. o+ p6 G/ k3 w/ }0 c p
- Good computer skills 8 I! c/ S# v4 W4 I* h& R
- Must be able to work with minimal supervision in a high pressure, high volume environment
0 v- u' i' { l7 d0 B. s- Minimum 1 year experience, strong guest service skills ; i3 J) P$ F) q
- Ability to work night audit shifts and weekends 5 p9 n! ?+ [ q% }$ i5 Q, ^
- Emerit professional certification for front desk agent is required 0 ^( \+ n4 ~+ V7 S# l* r4 z/ Y$ c) [' u
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Please apply in person or send resume by fax: 780-434-5298
& d# t' ~- a; V; Y. b+ uContact Person: Heidi Crites
+ y$ y6 D* P$ j( E1 N& lTitle: People Resources Director |
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