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Position: Hotel Front Desk Clerk (NOC 6435) ; s" y/ G4 o5 t( x% t) V
Company: Delta Edmonton South No. 2 % E* C) j1 Q" ~% b. Y
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
( l6 h. N' x- n1 x6 y" W) }% RWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
3 y3 F) x! t2 t: `Vacancy: 4
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Job Description: ; x1 @( u R3 w0 F6 b' m( l! d) C
- Checking guests in/out
, m Y D) g/ O5 g- Answering guest inquiries regarding hotel services
4 l/ d9 T4 t( A- Provide information about services available in the community and respond to guests' complaints ) C- n( K9 `* Z4 z c" `
- Answering telephone calls and handling/ balancing cash
4 t4 P: G. b7 S* {/ ~9 \- Balance credit card machine ( x- ~8 y; c4 R$ E1 Q
- Maintain an inventory of vacancies, reservations and room assignments 6 f" N9 l* N7 B+ H
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems $ I2 b) _7 J0 p! V' y# _, U
- Present statements of charges to departing guests and receive payment
$ R8 w* t5 ^% Q# P( `- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
2 V6 |0 w/ B* ^4 l/ Z4 d2 f2 J- Perform other duties as assigned by Assistant Managers + O4 ]. e5 p+ Z2 B8 @$ D
Skills/Requirements:% y" Y& j4 U4 E: M4 x
- Completion of High School
0 o2 h' l) |8 I" _& _0 j* n- Strong English communication and interpersonal skills
3 t; Z: B1 Q/ ]% l( F- Good computer skills + d$ l/ w% J+ y7 u& X2 ~2 Y: N5 X
- Must be able to work with minimal supervision in a high pressure, high volume environment& G, {3 E# i8 }: j0 H- f
- Minimum 1 year experience, strong guest service skills
$ t8 ], S8 T7 c5 o0 l4 P- Ability to work night audit shifts and weekends
6 d7 O& j; @# J; V+ i( ~- Emerit professional certification for front desk agent is required . X, L: _2 ^0 k' p4 A% O! o1 ]5 k
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- X) M4 C# J1 A' T0 |& oPlease apply in person or send resume by fax: 780-434-5298 . z$ Z! G2 {! i1 y
Contact Person: Heidi Crites
/ ~& R5 h/ |1 eTitle: People Resources Director |
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