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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
/ A" W! M9 x" p3 x4 sCompany: Delta Edmonton South No. 2 0 _, |; Q8 s: n; f
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
1 ~! p2 |; i8 c; d3 G4 c& FWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            ' \: e  G) e. n- n' \6 S: H
Vacancy:  4  , x, b/ l. F3 K& }5 P
' V, k( P) ~, h- j: E! E: r' u
Job Description:       
4 z% q0 \0 N1 Q9 J% x  A-        Checking guests in/out : E2 L) {1 @8 F6 `6 [' q) R
-        Answering guest inquiries regarding hotel services
) Y4 R; Z- W& K' p* N, H-        Provide information about services available in the community and respond to guests' complaints ( v/ D% j- b  \& s9 ~7 h
-        Answering telephone calls and handling/ balancing cash 0 A' E$ n2 X! B/ K, g9 ]: s* p
-        Balance credit card machine
9 }% g4 i9 @9 b7 M4 H) O9 R0 }-        Maintain an inventory of vacancies, reservations and room assignments 4 _: |6 Q' z; A- k% a- r
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 1 e% b5 ?; ]" T; j$ ]% J6 U$ Y
-        Present statements of charges to departing guests and receive payment' n; H. ~$ I. P) c  b7 `
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
/ R, _: g  V8 J+ y" i-        Perform other duties as assigned by Assistant Managers ) ~( g0 W% Q- }
Skills/Requirements:
4 E) {  @8 m4 i# G/ X) l-        Completion of High School
7 Z. ]" T' N, q6 ~5 `-        Strong English communication and interpersonal skills 3 D. o+ p6 G/ k3 w/ }0 c  p
-        Good computer skills     8 I! c/ S# v4 W4 I* h& R
-        Must be able to work with minimal supervision in a high pressure, high volume environment
0 v- u' i' {  l7 d0 B. s-        Minimum 1 year experience, strong guest service skills ; i3 J) P$ F) q
-        Ability to work night audit shifts and weekends 5 p9 n! ?+ [  q% }$ i5 Q, ^
-        Emerit professional certification for front desk agent is required  0 ^( \+ n4 ~+ V7 S# l* r4 z/ Y$ c) [' u

& u5 i0 h9 \0 o0 Z# F% u% V4 B  Z( Y7 I
Please apply in person or send resume by fax:  780-434-5298  
& d# t' ~- a; V; Y. b+ uContact Person: Heidi Crites  
+ y$ y6 D* P$ j( E1 N& lTitle:  People Resources Director
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