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Position: Hotel Front Desk Clerk (NOC 6435) + N Q7 I# I$ i
Company: Delta Edmonton South No. 2
- X: U) V2 z& B n3 l: iLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / ]; h" N" J: W" g0 V& f5 f- c+ {
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
* d) E3 J9 h2 }+ dVacancy: 4
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Job Description: 3 I2 [* U, f2 N6 l
- Checking guests in/out - B8 h# ^ ]+ f$ O
- Answering guest inquiries regarding hotel services
; V6 i: {' l( z2 ]9 ^( M, k: n: w6 S- Provide information about services available in the community and respond to guests' complaints
/ P, i$ F" J. B" p; s. e- b- Answering telephone calls and handling/ balancing cash
$ j8 p( |8 y. e5 z5 U8 j- Balance credit card machine # ~- S5 c. ~; R
- Maintain an inventory of vacancies, reservations and room assignments
5 h* g6 [3 v5 A9 n0 I7 b7 F8 r- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - i: J$ V9 [: U4 F( b
- Present statements of charges to departing guests and receive payment
( M1 V; P7 L5 \+ m4 w D/ v- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
& B4 e+ U. t2 s: g& g" L1 V- Perform other duties as assigned by Assistant Managers 5 U: O2 n, d r
Skills/Requirements:
% M* Z+ B5 K! I' g& { u: u- Completion of High School
% M5 O% W3 _; C( E2 C- Strong English communication and interpersonal skills
* u. Y* S5 l/ C7 H- Good computer skills
+ L7 s4 X( y7 t" B& @- Must be able to work with minimal supervision in a high pressure, high volume environment
+ N, I( Y+ T' \2 {8 l8 s3 u& S- Minimum 1 year experience, strong guest service skills
0 ~- O! G! a# k4 z' ?- Ability to work night audit shifts and weekends
1 z2 @$ a. a+ J: `/ P; G9 d- Emerit professional certification for front desk agent is required
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3 G7 |: z1 {5 k: @. sPlease apply in person or send resume by fax: 780-434-5298 3 P2 m a6 F. ~- e% f R s
Contact Person: Heidi Crites
) [% c1 e1 t( ?7 d1 k, [ w" ATitle: People Resources Director |
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