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Position: Hotel Front Desk Clerk (NOC 6435)
" F V; c" {: d) O% }Company: Delta Edmonton South No. 2
# Q0 z, R; o- J9 r1 v2 H( fLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
7 }3 m; [2 F* A+ ?& L0 }# yWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
; t* K: B% p! Z% m9 v; kVacancy: 4
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Job Description:
+ @4 L0 g/ W: P8 v) ~- Checking guests in/out 2 f8 k+ L* R; {& T" ]
- Answering guest inquiries regarding hotel services% g" r2 c6 ]5 s5 R
- Provide information about services available in the community and respond to guests' complaints
/ c) g* I; h. G7 B3 T# n- Answering telephone calls and handling/ balancing cash
" u* S/ r, [" Y( c- x" i g- Balance credit card machine
( ~- Z2 M i3 W- A9 L' O5 N. Y- Maintain an inventory of vacancies, reservations and room assignments : i5 I5 D9 K9 N1 {
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems R7 _" }* }- S: F9 p
- Present statements of charges to departing guests and receive payment
) U" R2 k6 p0 ?' Z, K6 N- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards ) [! {& {% \ I3 G# I
- Perform other duties as assigned by Assistant Managers
( y) J: r! x; G& Y4 F( A8 \Skills/Requirements:& [+ O X- w% H3 i* c3 g; a% @
- Completion of High School
3 z- D$ {$ V& ?# U- Strong English communication and interpersonal skills
4 _$ H- I$ M9 ]/ b& R Z- Good computer skills
6 P f* S/ a6 w' t3 z5 T8 F9 f- Must be able to work with minimal supervision in a high pressure, high volume environment2 V2 E; ]; C! y. y! o N( Y0 F2 j
- Minimum 1 year experience, strong guest service skills 8 c' p( u/ t+ e8 ^
- Ability to work night audit shifts and weekends ( e% ^3 m2 ~$ R8 }# l. L, x4 I. O9 x
- Emerit professional certification for front desk agent is required
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4 z) C6 T5 G9 m# R& j1 L" `Please apply in person or send resume by fax: 780-434-5298
& q2 Q5 F8 v8 X4 Z1 Y. u) N$ rContact Person: Heidi Crites * U* _) J4 D0 A# R4 i% g
Title: People Resources Director |
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