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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) + N  Q7 I# I$ i
Company: Delta Edmonton South No. 2
- X: U) V2 z& B  n3 l: iLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / ]; h" N" J: W" g0 V& f5 f- c+ {
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
* d) E3 J9 h2 }+ dVacancy:  4  
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Job Description:        3 I2 [* U, f2 N6 l
-        Checking guests in/out - B8 h# ^  ]+ f$ O
-        Answering guest inquiries regarding hotel services
; V6 i: {' l( z2 ]9 ^( M, k: n: w6 S-        Provide information about services available in the community and respond to guests' complaints
/ P, i$ F" J. B" p; s. e- b-        Answering telephone calls and handling/ balancing cash
$ j8 p( |8 y. e5 z5 U8 j-        Balance credit card machine # ~- S5 c. ~; R
-        Maintain an inventory of vacancies, reservations and room assignments
5 h* g6 [3 v5 A9 n0 I7 b7 F8 r-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems - i: J$ V9 [: U4 F( b
-        Present statements of charges to departing guests and receive payment
( M1 V; P7 L5 \+ m4 w  D/ v-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
& B4 e+ U. t2 s: g& g" L1 V-        Perform other duties as assigned by Assistant Managers 5 U: O2 n, d  r
Skills/Requirements:
% M* Z+ B5 K! I' g& {  u: u-        Completion of High School
% M5 O% W3 _; C( E2 C-        Strong English communication and interpersonal skills
* u. Y* S5 l/ C7 H-        Good computer skills     
+ L7 s4 X( y7 t" B& @-        Must be able to work with minimal supervision in a high pressure, high volume environment
+ N, I( Y+ T' \2 {8 l8 s3 u& S-        Minimum 1 year experience, strong guest service skills
0 ~- O! G! a# k4 z' ?-        Ability to work night audit shifts and weekends
1 z2 @$ a. a+ J: `/ P; G9 d-        Emerit professional certification for front desk agent is required  
( \7 X6 p4 y1 {& i
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3 G7 |: z1 {5 k: @. sPlease apply in person or send resume by fax:  780-434-5298  3 P2 m  a6 F. ~- e% f  R  s
Contact Person: Heidi Crites  
) [% c1 e1 t( ?7 d1 k, [  w" ATitle:  People Resources Director
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