Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

( P3 x( n. V/ \1 s5 H+ O' ?7 AThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
8 @- L2 a7 o( p& I9 E' g: i9 K3 q: u•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
9 R, K' d# F4 o2 t•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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7 C4 J6 U6 b- O+ {: I5 mSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

' M! i& \* {% [2 k/ |ADMINISTRATION
* `& h) G, L7 k•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
* X7 s# m5 N0 n& W9 q5 y/ S•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
# F; w" |- E0 Z; Z5 O) \4 ]•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
# I8 I0 x$ \* U# `•        Prepare a regular monthly program report
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" W" g% J' Z& D$ A( k/ jFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
+ h% [7 c( j9 S2 O! B2 v# Z•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
" S% H  T1 [6 u8 W9 t- C•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
& N, S& U* k% j7 n•        Follow up with correspondence to outside agency volunteers as appropriate
6 T* a& _" W3 q5 d+ P: F•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

9 H5 @" t& E. M8 z( Z' c•        Minimum 2 years experience in Volunteer Coordination
9 N* U: d9 b) B5 U. d% ?$ t! p•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
$ v1 `  ~' f  ?6 H8 H, w) g•        Ability to work to meet deadlines and to work under pressure
" F4 B( ^/ \  z6 o: q) H1 X. r•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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7 |, Z  {- T5 A0 J$ Z3 g8 GHow to apply:
' k5 c9 x& m" z  ^! Y% oPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
1 d+ P# g' N9 h7 C" y3 f4 ?Fax: 780-425-7467
Application deadline: October 29, 2010