Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

' H+ R# @4 |- [7 `, c3 ?This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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! W( d3 W, [2 m1 mJob Responsibilities:

OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
2 r% [0 t% v& m! c. a•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
6 s0 R" V: {6 o* C•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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3 U1 C& `2 J: S, y" ?% Z) bSPECIAL EVENT PLANNING
( e. ~, x' p9 l•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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- F! c. t! [" e1 A* U. RADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
8 z/ v: N' X- w7 ~- \•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
" e, a, r7 @9 M" s" e2 M7 ?•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
- G$ i- E2 l2 ?) I: m! b% H0 @•        Develop resource and orientation materials for Volunteer Services
, M( g* y* y) D. `•        Maintain monthly and yearly volunteer statistics for reporting purposes
/ n. k- C! p+ s. p1 b8 {1 R9 V•        Prepare a regular monthly program report



FINANCE
( n7 X  M9 G" q1 M•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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0 L4 S4 A( L+ B7 l, Z4 V' u( ]INTERNAL/EXTERNAL RELATIONS
. d" Y0 U7 U" G•        Act as liaison to the Y-Knit group of volunteers
4 e. ?: O6 d5 H* F+ j0 f* O•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

, }+ r8 c1 {- CQualifications:

•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
* Y( p7 h% I6 T7 Q: J; C•        Collaborative working style and excellent interpersonal skills
- s: V4 X& s! U6 L' @•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
5 m2 H2 J$ e2 k1 K4 I•        Sound judgment and ability to maintain confidentiality
  i% n2 M$ s/ G# p  }7 P7 ^•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
6 c  c  B6 j' ?; g: hFax: 780-425-7467
Application deadline: October 29, 2010