Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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4 q; Q; n- Y5 q3 e% pOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
- B: ^9 S/ w" O6 P•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
- G* ?0 y% i( v2 \. n' X•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
4 d% y; I+ J" r) V& C; Q•        Identify and implement best practices in regards to volunteer development.
0 i+ M3 D3 J: E/ Y, ~6 _3 \% O# t5 f•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
9 k2 y. @. R6 ]* C% A3 N8 {•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
' L3 s8 P7 Z$ p5 A. F9 T•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
( o" z) p# B  L7 v$ d" o2 Z•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
3 G& }4 F" w& E; R8 o•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
% X% N) i5 J$ A•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
; y% p1 N9 k6 j! d•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
7 d7 p$ ^: [6 {' K) ]4 T+ T•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
) V+ q! z- M) o! L# z$ T7 p: P•        Prepare a regular monthly program report

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: _  ]: P/ j9 r( W1 P, g+ s/ k) KFINANCE
0 _, w2 i2 q2 }•        Ensure the program operates within approved budget and be familiar with potential variances
) K1 t: F. P) r8 ^6 c: r8 w4 }8 a, D•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
* |+ e( Q( H! _* W! c•        Act as liaison to the Y-Knit group of volunteers
' B9 ?9 S# K% O3 R* o•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

: X7 [7 u, ?( _! J( @Qualifications:
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0 H  b8 d- _. N* @•        Minimum 2 years experience in Volunteer Coordination
2 C7 G( f2 v: }3 J( n# J3 e•        Excellent organizational skills and multi-tasking ability
, N: T: t5 |0 P8 }•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
2 j0 z2 E- D1 V/ k. f0 w) Z' t5 w•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
* I0 P, z- {+ d' e8 h•        Sound judgment and ability to maintain confidentiality
# P) C/ [. S) J3 M7 _- m8 D•        Knowledge of Raisers Edge software would be beneficial

2 ]$ y" z$ X- L: Q0 AHow to apply:
, v' D6 B+ b3 M/ u; K+ \. e0 k! ^Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
; |9 y& r  t3 s1 B& m3 LApplication deadline: October 29, 2010