Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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9 i4 `0 t5 b( }) V& q: \This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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* A1 ~! v9 X. @  u$ u0 ^Job Responsibilities:

OPERATIONS
# g/ N: G6 h1 F( {! W•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
, M3 s2 A3 h3 E) R; i4 t" ^" S( d•        Assist in development and implementation of policies and procedures for volunteer services.
3 v1 V/ I) A6 @7 F5 j' `/ ]8 D•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
4 _  c7 `+ t; Z•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
6 P# w" P$ [9 k3 J•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
: |. M6 k8 v: \, M, k7 i•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
# ~+ X* S7 Y- k2 I8 b; X•        Develop and maintain job descriptions for each volunteer position
4 c( ?4 J) h5 `- G3 }•        Maintain secure volunteers files in accordance with privacy legislation
+ k, k7 E. O+ q8 [" F# k•        Provide feedback on volunteers’ performance, as appropriate
7 R" k  y7 \9 i9 Y2 h8 a•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
  I7 m" D2 h4 s% C9 u•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
9 R4 \, s) Z! N  j7 y) j7 M•        Prepare a regular monthly program report
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FINANCE
# f& I3 f1 ~0 B8 S2 g•        Ensure the program operates within approved budget and be familiar with potential variances
+ Q  T* U5 f  ~- t1 v4 k•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
: g' G0 z: Y, _0 z4 _7 E/ t•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
. b3 o3 y& G) q4 Y/ T4 \2 `4 U•        Attend external functions such as volunteer fairs, trade shows, and special events as required

1 `% ]' Q" O8 S" [" I- Y2 z( KQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
+ `4 }7 N7 H: }4 v9 l( k9 e3 S7 l. A•        Collaborative working style and excellent interpersonal skills
( E1 z  R/ y' N•        Ability to work to meet deadlines and to work under pressure
6 J6 ?2 d. w) \1 I0 j•        Ability to work in a team-based environment, with cross-functional work teams on projects
, p1 |6 i: ?2 Q- }) A- z* F" k: h•        Sound judgment and ability to maintain confidentiality
6 H3 N* B0 n* o9 O•        Knowledge of Raisers Edge software would be beneficial

/ D; g' b- k7 ]1 u2 R, L5 OHow to apply:
1 Z3 T& Y% F( w: Y0 FPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
: K6 K# D0 q  e1 EFax: 780-425-7467
Application deadline: October 29, 2010