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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011* q5 u5 l) ? C9 [
0 ~5 c9 L3 M& @% zScope and Purpose of Job. J+ o. z! X" ?1 D
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
/ N. ~! k# x" |4 DMajor Responsibilities and Accountabilities
4 L6 S& }" }5 e' u) X# l• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.) S: ?, y- l% l' t N' m
• Answering all technical questions concerning mechanical functions and software operations.) D1 k) N! h1 X
• Assist with troubleshooting ideas on technical and software problems. U, `% S) B- g& G% |" _
o Test all new patch versions of software prior to release/ `# ?4 Y0 O$ F1 X- j
• Assist where needed in application questions.+ o6 l% Y( Z$ l3 H6 r6 X9 g% _. Z
• Check all technical documentation for correctness prior to field distribution.
, @: G( ?6 H. a& G0 t So New parts and replacement parts and installation procedures: E2 I: a$ p4 b0 i% P7 [! c+ y
o Translation to Chinese and other languages if needed# I" r9 D; Q0 C( ]7 ?5 ~& }: b; K
• Track and report all warranty failures
- ]& D* s; G& b% @" zo Make monthly report to Product Manager and 3rd party supplier.3 u' g9 S* k0 P; W5 P* l, m8 H, y
o Recommend remedy to improve product quality and design.
1 V( T- V' _" D* B( f/ K, P• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.0 x! `0 n0 v" X
o Run field Beta test sites and any new idea testing and make reports
) y6 b2 M/ u3 b1 D# u" ?) co Assist in information gather for any new product idea.
! k. `( @% H1 C5 Ho Assist in writing and new product specification
[* w3 ^" z4 q; S3 Fo Point of expert contact for implementation of features/functions.
1 f2 s$ J$ @: ^4 |4 p, lo Act as technical applications expert on development team.
& V& Z% R% W! P# r, ^" L* o. \6 d& `8 y• Assist in Sales support & training.7 v' |. Y- X, M% e, v1 v
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.* F. K" `! T# a* m
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
7 r/ t1 Y$ z# R# jHuman Resources and Organization! H4 o2 D3 r" S5 ^
• As a member of the DC team, maintain a team spirit at all times.
8 g1 _5 W9 P4 [+ O5 Q' \4 [• Let customer satisfaction be an influence in every decision you make.
5 b# l' R0 C, G. d( a+ F+ s• Communicate information efficiently and promptly to your Team and other management.
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; {; I& X$ M2 k6 C3 [9 _Authority Limits. ]" n; _+ d8 E/ |
) K$ ?# N1 B: J4 Z4 _. ?& fQUALIFICATIONS
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Educational / Professional Background Technical School Graduate
, e. t' R+ ~0 Z9 x: Z u% PProfessional Experience (Years and Field of Activity) - {! P! [; w/ H
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers; X! Q u: N0 s9 X& Z
List of Skills/Qualifications
. O+ I* e% o \& }, g7 ?5 y• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
3 Q( I% q0 E/ Q p' n6 M• Background knowledge of dispensers and software
% G1 y# {1 F9 d• Proficient in software use and writing.: F* B. D' q$ g& [4 e2 J( V2 C
• Excellent communicator both verbally and in written reports.- \3 Z5 y+ j; r+ d7 T; m7 |: f7 N
• Ability to travel worldwide.' _8 R d; B: S- f8 j) e, e
• Speak Chinese & English very clearly.
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Language Skills Read/Write English & Chinese
6 r% z# `8 y: o' W% nPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) . F0 p. ^/ `( ~. [9 A: N1 H- v5 }
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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