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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 u( U5 q% J- T
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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7 g5 i8 A# k0 ^" O" T& F1 Z7 x- H* @* OJob Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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+ c y0 G; ~: UScope and Purpose of Job2 p( L0 c( _/ ~7 N8 |$ ^
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
" u" [6 |3 _/ ~) R! z3 FMajor Responsibilities and Accountabilities! [2 j% h1 c: Z4 j" ^
• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.1 f4 Y. a; }6 R8 o/ _
• Answering all technical questions concerning mechanical functions and software operations.
' [: L3 W7 k, [5 X# j$ w. l• Assist with troubleshooting ideas on technical and software problems
6 Z5 f9 }$ O0 f6 r, h' X& H3 k }. uo Test all new patch versions of software prior to release# O8 i0 M9 p! \4 L: c; j8 d
• Assist where needed in application questions.
2 K3 }) y+ F/ S* b+ t• Check all technical documentation for correctness prior to field distribution." j4 s. ]7 \4 Z7 ^% `% d# c
o New parts and replacement parts and installation procedures
: F6 h4 h7 C/ Y; R3 h" n5 Go Translation to Chinese and other languages if needed& T8 _4 n& P& E9 q
• Track and report all warranty failures
3 [- F* u$ \, P" Y" {' x. H" Ro Make monthly report to Product Manager and 3rd party supplier.
9 D) ?" w1 g% b+ No Recommend remedy to improve product quality and design.4 o! o8 ^5 g; V$ P0 d& o
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
! F" P9 ]3 [: z. t, Oo Run field Beta test sites and any new idea testing and make reports
3 Q4 B. I* c- a8 D; jo Assist in information gather for any new product idea./ ]. @: v' r3 ~! A0 h
o Assist in writing and new product specification
" {7 h5 L2 [! D' C2 T. [o Point of expert contact for implementation of features/functions.
% G. J& q; _7 a" @& lo Act as technical applications expert on development team. Z0 p; V+ M6 C
• Assist in Sales support & training.5 z8 h8 t5 B& w) ^# C
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.) |. P6 V9 T4 F: f ~& S: `
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
9 `2 S7 }) Q+ Q& Q- L1 m+ hHuman Resources and Organization- ~, X& r @& o- v/ Z2 ]
• As a member of the DC team, maintain a team spirit at all times.
8 }& k9 D6 O! ^7 F• Let customer satisfaction be an influence in every decision you make.: Q5 H3 A" u4 O4 v0 b; z
• Communicate information efficiently and promptly to your Team and other management.
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w& g' Y' a8 q* w2 IAuthority Limits
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QUALIFICATIONS: w( [6 ~3 A# d v2 q
- _0 ~8 y9 l7 O" g& o- rEducational / Professional Background Technical School Graduate
7 O2 Z u" @' ?Professional Experience (Years and Field of Activity)
; E7 r2 W3 `$ [3 B. k/ r5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers! v2 c E5 P' X5 ~9 E
List of Skills/Qualifications
% u8 V& G. u1 B: M' }! u6 \• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
, D& @# q0 E2 D8 u& m2 ?• Background knowledge of dispensers and software 2 K( @) v$ a2 H! ~; r
• Proficient in software use and writing.
" G) d9 D& D+ V& x7 _7 W& U C9 K) M" [• Excellent communicator both verbally and in written reports.1 s$ z5 f( W3 I" a" r+ W
• Ability to travel worldwide.
6 G5 I7 p, R( e) ]• Speak Chinese & English very clearly.7 r' B p5 m, v/ [+ t
5 W- M+ n! X* R$ o5 a+ K6 ~Language Skills Read/Write English & Chinese
( F0 ^) ?/ h/ z# h! WPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 8 _- d) C5 y( C
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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