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本帖最后由 竹声 于 2011-11-3 22:30 编辑 8 [# A: A2 r' {: b& v( i
) D1 J3 `5 E# v8 `- a% }+ ~, h如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 20115 i0 f" G+ H J
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Scope and Purpose of Job. ~3 d# s5 S7 C d
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.1 g* v- r N+ U* D
Major Responsibilities and Accountabilities
6 a8 \, Q) J2 L• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.3 O, Q, k: u, ]6 t! h5 S, z
• Answering all technical questions concerning mechanical functions and software operations.* C4 f' H- C, ^8 _
• Assist with troubleshooting ideas on technical and software problems4 n* c% d4 k9 b8 u% g4 g8 Y3 t
o Test all new patch versions of software prior to release
& H% h5 O2 s" }6 p• Assist where needed in application questions. p! M; ~6 u$ M! K ~
• Check all technical documentation for correctness prior to field distribution.
5 y) r, U$ r- m8 w( vo New parts and replacement parts and installation procedures
" u* n a' |: s go Translation to Chinese and other languages if needed
- X8 h4 W. ^- t: T: {3 h• Track and report all warranty failures
7 I O. g& m+ ` U& qo Make monthly report to Product Manager and 3rd party supplier.
: A' t" t2 [* F$ d+ Lo Recommend remedy to improve product quality and design.
& e9 q* I: \/ i6 @: m. G R• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.- I8 Q2 a. U) j6 x* o
o Run field Beta test sites and any new idea testing and make reports
4 y3 x+ L- a3 c* oo Assist in information gather for any new product idea.2 a0 p3 ^' ` u2 v, [9 Q$ h
o Assist in writing and new product specification& L+ ]+ j+ S, z% e$ X
o Point of expert contact for implementation of features/functions.* ~, f M3 K# k- `/ D& E! J
o Act as technical applications expert on development team.5 L, Z5 G0 L+ ]4 s8 o' O
• Assist in Sales support & training.
' m* j- M3 b; b+ J• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
. t* U {1 u' U9 X1 po In rare cases where no other solution exist to travel to customer site to solve technical issues.) x* M+ L: H) {/ `; u9 \% H
Human Resources and Organization3 V$ n' u/ h1 B7 i
• As a member of the DC team, maintain a team spirit at all times.. g5 I3 h0 L% y8 L1 ~# \
• Let customer satisfaction be an influence in every decision you make.$ v8 K; A6 W; V3 V
• Communicate information efficiently and promptly to your Team and other management.8 q Q- D% ^7 D @
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Authority Limits
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; N8 M1 R: a! x. }, W1 A' ~" bQUALIFICATIONS
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9 l7 \ F5 E0 w" W5 @4 ^Educational / Professional Background Technical School Graduate * \9 a/ I" C! @( E" ~! ^ m7 O
Professional Experience (Years and Field of Activity) ' y: S# R. u, v) O+ W
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
& a3 X& |+ c+ \5 x, e {List of Skills/Qualifications ! C I& _& |: d/ c! H
• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
0 \" _$ A; r8 S• Background knowledge of dispensers and software
: R0 E$ l: z4 G( V q( r3 e• Proficient in software use and writing./ X5 I; A1 f# b' X2 ]5 B
• Excellent communicator both verbally and in written reports.! @: b3 s/ c: E4 c8 _
• Ability to travel worldwide.
7 a7 ?* Q7 \% E ]# m• Speak Chinese & English very clearly.0 t+ ?* m/ ?7 ^$ s
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Language Skills Read/Write English & Chinese
3 q8 I0 Z! b- f( X0 W9 V7 GPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) , z: x4 ?9 Y5 W
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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