[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
$ a1 o- }2 k3 B" c
Position Title:  Receptionist/Immigrant Services Worker
7 c5 i! j1 e6 ]  q$ u/ rHours of Work: Part-time (21 hours per week)
7 Q& u* X$ a- B$ x0 w0 L, CAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

; J; M3 N, y: |Key Responsibilities:
" E7 A" l) [7 Q8 J6 ~. R/ ^+ _& _•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
( |! J# [  |/ L* ]$ U: d5 I•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
7 M8 i- c, c) t( q•        Perform general clerical functions such as photocopying and faxing documents
* q/ E9 `8 D& n•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
+ o/ o' s' X5 g# B" ^5 F3 J1 l: ^•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

4 }$ R# Y' D, L. x. B- \Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
# T- S( e3 [, `" J: V•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
6 f. h5 }9 p+ G2 j/ @8 E•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
; W! W( ]* {* d( I. J•        Knowledge of immigrant services
8 i: o& T) m  n
! @8 x! w* @" P: ~# QQualifications:
•        2-4 years of office and clerical experience
) T" o. V7 i- P+ A0 E•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
9 w6 V* G" R" T: Q0 P
2 `# S7 b3 P9 @  I0 _. S+ e6 j7 x  C+ MPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
2 x4 x, E; O7 |# {) Z  A  i% CHiring Closed.