[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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+ X1 F) x. `. S* C) zPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
* C. w4 \  A- V! o•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
# z5 p0 B% C# q/ }& Z$ f•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
# C! `! U/ _9 p) C' ]; |, e5 [•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
7 W7 Z2 H5 p) B: ]. q/ t1 C% I' ~•        Maintain front counter service files
. ]. f5 f7 Z1 h3 Z$ H+ M•        Perform general office duties as assigned
•        Report to ISP Program Manager

$ R) R- |9 F# |- Q) P1 R6 FKnowledge, Skills and Abilities Required:
3 {- I; G" {7 P9 f, y" Y! }. ~) V•        Excellent communication (verbal and listening) on phone and in person
8 _6 l, |2 h* M/ k; O0 f: e•        Fluent in Mandarin and Cantonese as an asset
; C  L2 c/ [' |/ U% h•        Good English writing and oral communication skills
% t3 Y, I+ o# l•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
. Z- V! A8 Q9 W- \& S3 M5 p•        Ability to address multi-task and set priority appropriately
% \& ^" y$ K( j1 U" |0 q•        Sensitive to the needs of immigrants with multicultural backgrounds
. v( t( P/ ]) O( e•        Ability to work effectively in a fast paced office environment
) V5 D+ F1 c) Y3 k# r  g•        Knowledge of immigrant services

  X6 Z8 T: j3 P8 f7 B( c+ b( Z$ ^Qualifications:
9 G. H/ K* d; [* Z) }% ^. T/ G•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
! p  e# G' f' A/ }! n•        Ability to work well under minimal supervision
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  Q3 d, o) O* u) p- F1 |# @Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  e/ d' X* Z+ E( PNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
+ s. T9 h9 i: E; I% _8 T6 B4 rHiring Closed.