[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

3 J  f& j' v% A# c+ wPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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% Y: }" I1 w8 s2 KPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
- W8 }2 x% X7 o2 s3 h•        Answer incoming calls and route calls to appropriate person
% n, P$ t9 ~  [  S3 X•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
5 n) }; F" K5 S5 C) I3 Q•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
" N$ G  r5 w! m4 G+ n+ a•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
8 F- }8 s+ ]7 ~•        Attend meeting and training to stay current on immigrant settlement matters
2 e* b8 r1 {, |4 T6 i8 Z' a•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

, Y$ S* R$ z* a  u! FKnowledge, Skills and Abilities Required:
" D* v# Y" w; {: f, ]•        Excellent communication (verbal and listening) on phone and in person
. F. L/ s3 m, A•        Fluent in Mandarin and Cantonese as an asset
! q) s# q; Z# H+ v•        Good English writing and oral communication skills
. o7 A7 `  j* @•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
9 {6 H2 N3 |! }- P+ D•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
; t* {2 X% J  p( K•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
5 G& \( b, u9 p4 @# @•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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) m9 e, d$ p- N% zPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.