[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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4 a5 {! `1 J; a4 W$ W8 `9 oPosition Title:  Receptionist/Immigrant Services Worker
& V! j1 |' {# u  FHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

2 L3 e0 C" `! T0 a2 A4 |! SPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
& h: t5 k) n" A+ }9 |9 `: H•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
8 U  H4 a" v. o( ^9 _! P5 w; ~•        Welcome clients and direct them appropriately
0 {8 v1 Q8 F8 M* ~, U•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
0 y" D- s  |- `4 h* J, m" G•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
. D; j) p' p* g. ]$ A•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
- [- |6 s  g( C! W: p. {•        Attend meeting and training to stay current on immigrant settlement matters
/ T+ a# O6 {3 Z3 Y7 z4 E•        Maintain front counter service files
•        Perform general office duties as assigned
$ F2 ?0 N) T- ^1 c0 Y  B•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
$ o7 c- U6 o3 M, w•        Excellent communication (verbal and listening) on phone and in person
( X4 Y3 o$ _! @; L•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
1 g" k2 g$ Y; D! Q8 U: u1 w3 `8 k•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
6 _! E7 z0 L" V# f3 O% W- O•        Ability to address multi-task and set priority appropriately
. U6 j  q. e  M, d  V5 S. `5 G•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
% J1 L0 U, ?! w5 I•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
* O2 j3 X" x! K) o" a4 b6 Z0 O•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
2 K6 w1 f$ I* F% o; w•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 {, @7 e) D# XNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.