[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

: K7 x/ x+ D+ V' OPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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4 b) j5 E2 g; i  UKey Responsibilities:
( S& A' U0 ]0 Y: o•        Answer incoming calls and route calls to appropriate person
* ^( [7 z9 {7 s+ L•        Take and deliver messages to the staff of ASSIST
. @: n% \. m# L% N•        Welcome clients and direct them appropriately
' `& z% A6 ^( d$ C% n+ a•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
: f+ B- ^% L4 j- u0 G' @•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
9 e: p( Q5 `. O6 ]$ n•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
5 L: a7 S9 a7 u( i•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
  W6 F( Z6 k* h- x7 v7 ]3 O% E•        Perform general office duties as assigned
4 b$ O( C( |+ N5 }6 r•        Report to ISP Program Manager

* {$ _6 J# s4 ]; O$ ^5 eKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
0 b- J6 u. t' c. \+ G7 h- z•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
# M% M+ c# s9 w- q% y3 r•        Microsoft Office operation skills- Excel, Word, Outlook
" O/ @. P) I1 |" h•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
3 b3 t" e5 j8 c( b' {•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
, [+ M4 n& X( W! B3 M. J•        Demonstrate workplace maturity and professionalism
. s0 x, J& V; B7 s, w' g3 R! Z•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
+ j% f% z1 x: k: ^Hiring Closed.