[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
+ M5 M) e% H1 v
# G' N  j- w2 N) ?Position Title:  Receptionist/Immigrant Services Worker
$ Z) ]5 l0 B* \" s5 R; a  w5 A/ l- M  W8 [4 RHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
# K- I9 k1 G2 B$ h( t
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
1 @, C4 g; E3 G" ^& e3 d2 W
Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
: H  k+ q' b. B3 u; X) O4 S' v•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
  Y9 M) R& Q/ x# d" Y" E, A•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
$ u( X( {( l; w/ M& `•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
: `* X' A* F' t+ Z+ o+ E7 \: }- Z•        Keep the reception area tidy and clean
8 W2 }8 g1 g, \. W; N3 A•        Attend meeting and training to stay current on immigrant settlement matters
  b+ s- ]/ c, p•        Maintain front counter service files
$ [7 R% A3 P* H! g- ]5 c" l5 q# @•        Perform general office duties as assigned
•        Report to ISP Program Manager

  v3 L, n9 r' ^9 t9 zKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
7 ^  {- q8 A2 x# H  L0 X3 P•        Ability to work with newcomers and general clients
* Q; o4 P# ~/ c/ G2 _  m•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
0 d9 i6 O6 n* x/ p! O
Qualifications:
0 r& i. B! i1 J2 {: o•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
' l% S% h* Q" ^" @- Y

ASSIST

招聘已結束。
Hiring Closed.