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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net' \1 L( H5 q$ V. ~. o+ e- _' Q
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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! G4 p: s: O, t0 U, l$ qResponsibilities include:
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& J1 }- r/ [6 a8 ~& D7 ~2 S5 o6 rWorking closely with marketing, sales and programmers to facilitate customer system integration./ S. ~- S4 ~2 w
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
7 G5 x' O" O4 }Technical support and troubleshooting of client software implementations and customer issues or problems.
( c+ l9 @6 v# B0 `* b9 K7 f) pCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:$ P* s" `) Q0 z. h
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way8 g) _3 t6 x/ g" x9 u/ }
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- Ability to communicate in an effective and constructive manner with customers or potential customers8 ]5 i; y5 W/ C& U2 t) {8 B, e3 V& B
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- Previous software support experience is an asset5 t/ O; ?1 g Q4 N* l4 u2 \0 w
* n8 k2 B! B5 t1 I9 N- Post-secondary education is an asset( B3 b9 G$ k0 h0 O3 F! c* s' ?7 M
/ x* h- o) y8 I, {- P- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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狗仔卡
发表于 2013-9-11 11:32
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