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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
; N! P1 D- ]8 D( y7 G7 f有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢% `$ E% Y: Z9 Q: I" y" Z- L- B6 K
4 V7 m) o8 L! U) w+ \8 AResponsibilities include:
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4 ` G4 i& ] K( KWorking closely with marketing, sales and programmers to facilitate customer system integration.
, S" G5 X, Q6 K+ Z: {, h& bWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 [/ b% T" W2 Q* ]Technical support and troubleshooting of client software implementations and customer issues or problems.- d5 {* k9 ?- X) J/ Q, f
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:: u4 v) s# h; J& s6 C
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- Advanced computer and technical knowledge* t. {9 i q5 X0 y$ g7 E7 R
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- Ability to solve complex problems in an efficient way
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; J2 t: u( N, x: P+ z% J- Ability to communicate in an effective and constructive manner with customers or potential customers
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& p3 E1 r1 S8 [" h$ F- Previous software support experience is an asset
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- Post-secondary education is an asset6 B# U j/ \3 T# r3 |# ~( ^
0 T$ y$ b5 C6 l. g- _- Intermediate knowledge of database and web-based software is recommended# K4 {" ]8 b* Y( K% B
( y i" u. [0 o5 C/ t- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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