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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
1 F/ Z: t5 K) ?& s$ Z有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
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( d+ b( j" b. oResponsibilities include:# }+ j6 A( W: H6 n6 a, P
5 V: r% l" H) m2 K z' j: M3 h/ n! sWorking closely with marketing, sales and programmers to facilitate customer system integration.- j1 w: K6 F0 ~8 t5 Q& S; B# ^
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
% E+ r3 b: b2 z* d0 OTechnical support and troubleshooting of client software implementations and customer issues or problems./ c- @. [8 q7 `+ n9 f& x' n
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way( p5 L" \; u; v% m0 ?; ?5 A2 ~
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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4 |* T% e; z6 B, Q& ~% ]- Previous software support experience is an asset ]2 Q- M# ?3 {9 }! N# D
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- Post-secondary education is an asset# o* _: c! Q3 ~7 V
: } o6 Q# d/ ]7 ^- Intermediate knowledge of database and web-based software is recommended8 x4 M+ T! E5 H& o, F
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended! H2 I; O. c' B! z
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狗仔卡
发表于 2013-9-11 11:32
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