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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
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Responsibilities include:
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. V: J4 K- Z7 f" h- j7 xWorking closely with marketing, sales and programmers to facilitate customer system integration.( Y7 V, Y/ K' ?; z v: G9 x- _
Working in close contact with customers and establishing relationships, providing personalized support and problem solving." _! g3 E- l5 ~' Y: v
Technical support and troubleshooting of client software implementations and customer issues or problems.
5 z T- r2 y/ ]Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.0 ^& G$ V: A0 f; W9 _
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Requirements:% K: l/ }8 H) d9 @% c; R0 H1 z7 C
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- Advanced computer and technical knowledge% ^0 ^, `# A/ K5 h! u& m
* s5 ^8 U8 q, ^0 r- Ability to solve complex problems in an efficient way' A7 q9 p7 V* D$ J
) a, B6 f/ L4 U1 p' f6 H- Ability to communicate in an effective and constructive manner with customers or potential customers9 B& a; v- \: I# y, V: V
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- Previous software support experience is an asset5 U3 y) ~( x$ \
8 L$ A" n/ X. O; ^5 F, }- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended' @, \6 J# y/ R9 N
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发表于 2013-9-11 11:32
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