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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
s+ w4 m4 o8 u) }有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢1 p" L( s0 V5 z: D7 s! \
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Responsibilities include:
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% ]9 c: ~% M4 S) v; r/ `Working closely with marketing, sales and programmers to facilitate customer system integration.# h. q1 c9 ]( k+ q0 i" x/ j' p
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.7 X1 X7 _# i, M5 Q
Technical support and troubleshooting of client software implementations and customer issues or problems.
" B( b6 v* Y: k# X, LCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:4 X5 j, C$ [8 @1 q& g0 r# C
. S2 z- n* u6 B- J) V( |9 E6 o- Advanced computer and technical knowledge$ S2 g1 K# e4 E) l W
" F* e9 @2 T# J/ O4 q- Ability to solve complex problems in an efficient way2 H$ f& a' L5 l5 C! V6 ?+ u; x
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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- Post-secondary education is an asset; f8 c$ T7 j" b! P( X; H
8 _9 C8 U* a/ A( Z! Y0 B& t2 _- Intermediate knowledge of database and web-based software is recommended% I3 |! X6 V/ u2 X2 d( I
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended2 }1 |+ a, u1 J! E* i6 R
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