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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net; I& G' Y8 U/ i/ A. h [ u9 W# ^2 B
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢- Q6 q$ F ]( |. M* ]
3 O4 K3 t* [" ?* e* \, L) rResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
% d' A5 S0 t/ pWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
! k) u5 @1 l; ^7 W) s6 P gTechnical support and troubleshooting of client software implementations and customer issues or problems.8 r3 c c, _3 T; O7 S; E
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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5 T8 e, W7 ^6 Z* G. m3 Q5 N2 ~& g* CRequirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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; |1 l4 I, P" y, B- o1 F. W- Ability to communicate in an effective and constructive manner with customers or potential customers( `* z% d0 D# }- U X
5 d& \7 o: c* w$ q9 a! c- Previous software support experience is an asset
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- Post-secondary education is an asset) B2 S3 k6 i1 z- U/ g, Z
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- Intermediate knowledge of database and web-based software is recommended8 i! |1 `4 v8 l( ^$ Z
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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