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REPORTS TO: Reports directly to the Operations Manager6 t6 j: A* y, `' o. M+ M/ T3 ^
POSITION HOURS: 8AM – 5PM: D7 p4 f+ [: G$ K) y* I' I+ @
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY4 I+ b0 e0 B. y$ j/ N7 S& K
LOCATION: EDMONTON, ALBERTA, CANADA- t4 Z9 t7 X* K" t2 T" n
DURATION: CONTRACT OR PERMANENT" b; n6 j9 f/ ]7 b- C4 C5 o1 @6 A' J
SALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.4 n% h3 K/ O' w, Z/ E, e5 h1 J
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RESPONSIBILITIES FOR THIS POSITION:/ c: C4 t; ~ y3 t
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
7 v9 a! x; n! q o Microsoft Windows NT 4.0, 2000, XP, 20033 K5 B& R* ^. R7 Y
o Microsoft Exchange 5.5, 2000, 2003( m0 x- P3 ~5 h: [0 [
o Microsoft SQL Server 7, 2000
2 b9 E; x$ j* @/ S o Microsoft SMS 2, 20030 C2 M) B8 K8 z R+ X
o Microsoft Operations Manager. C" w* b, ~, K+ J4 A2 J8 n7 X
o VMWare Virtual Server solutions
; [, N" {2 ]$ S& \ o Linux based operating systems% H" c7 R8 `: w8 o& D) g
o Sun Solaris operating systems" m( \, O% _, J( M! |, [
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience+ D% c8 C& y9 H5 u- S) b8 L
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
: d* I" `+ E/ Z5 @: b) W• Proper and detailed documentation of all support and project related calls7 ^: j! v; [9 B1 e+ W. M
• Administration, architecting, and technical support experience on the Microsoft Windows
4 l! E2 _6 Y9 R" k C3 _platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft5 k0 Q T) [) O- \5 o" ?
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.& @6 ]4 @3 G$ h4 U( ]
• Advanced Cisco routing and switching and/or firewall configurations- F. F7 Q6 M! ~. Y2 ^: Y
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SKILL REQUIREMENTS FOR THIS POSITION:
0 @: Q- L% d7 G! y( w• 5 – 8 years hands-on IT experience7 `* O3 ~4 z4 h6 Q; n5 Q4 \
• Excellent written and verbal skills
7 { U5 M2 c' n$ j- X+ u% T• Ability to work in a team environment
& b# F, H f, f• Excellent organization skills with detail AND accuracy0 p$ y$ e( g9 b) k- q5 o5 s
• Excellent documentation skills with detail AND accuracy
8 S( P7 V8 Z0 }! m9 ~$ @• Certification should include some or all of the following:: x, f- W `5 H7 n# O' N1 n
o Cisco Certified Design Professional (CCDP)0 B- W: {% @3 P" R3 G
o Cisco Certified Network Professional (CCNP)( I( t E3 E/ K& ^
o Cisco Certified Internetworking Professional (CCIP)( t+ Y5 h% u k) k" L7 }$ T
o Cisco Certified Security Professional (CCSP)! ]+ l0 y& \5 o
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
, k# a: Q1 E/ i. y! } o Citrix Certified Enterprise Administrator (CCEA)3 S" u1 m* @0 S7 L3 D9 \9 C5 _
o Any other professional certification designations are a bonus5 g1 ~. f7 n; \% C6 W5 |% A
• Ability to multi-task and manage multiple medium sized projects9 A/ B+ T! N% p/ W: F
• Ability to understand and deliver high quality customer service
1 W" b* ?9 T' o- P/ J& n• Advanced TCP/IP and internetworking protocol knowledge
8 K/ k9 I( w/ Z" V• Experience in IT operations and an actively contributing team member in project based work
0 P2 p! ?2 ^% Z" A2 E• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
4 A6 ~) q2 ?7 c) C2 {• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005, n, F9 [+ i" V# g
• Have 4+ years of network design experience e i6 S$ T' Z
• Have led medium to large sized projects
! Y% R* I# g; m$ ~0 p7 q• A valid Alberta driver’s license is mandatory9 `9 c0 V8 Z; {/ g3 a
• Clean enhanced criminal record abstract
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1 _ N3 o$ L& A0 i. m7 U$ IBring your knowledge and expertise to our team and contribute significantly to our fast growing: `* F0 C( G# E3 G/ M4 ~; |( V5 v
company. Solid career advancement opportunities and superior benefits are some of the other
- v$ @3 F5 b: r* ladvantages you'll find at Nirix Technology.; o F' L6 V1 {3 H1 o* D# a( O
A career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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