Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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4 L6 M- e4 d; g) }3 pType: Full Time
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Company Address:
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1 f! _7 f: A, P: H; x& u4 m& {; yHaPe International Inc
1 t1 g7 R' ?3 N5 l2 o199 Pembina Road – 2nd Floor
' F: m4 r' G8 l1 f: mSherwood Park, AB
. B0 E( H4 i1 bT8H 2W8

Job Description
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8 S9 v; r' U) a! VRequirements:

- Carefulness and Accuracy about data checking and data entry.
* }5 t2 _3 m( z# K- Attendance is key factor
" d  b5 Y! m- {- u3 C7 d- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
6 n/ M5 ]" d* @- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
) h' M3 [! ~% H" I; U7 h& _& O1 ~- Could handle high pressure work and cold calls.
/ [% |! b+ z( z/ q- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
& Q1 H# I+ L# e  A( i; ]- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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8 K/ ^" H8 Q, L9 `3 Z$ NJob Duties:

! {5 g- F% o- D/ m, O1 pI.        Order Related
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- Check order Accuracy in time manner
- Order Acknowledge by email
+ ]' n% ?. H9 n! b! r- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
, n) \6 N. {: p- Charge Credit Card to approve payment
- |% K& P' e$ {" X6 x$ ]& @  n- Send orders to warehouse to process
9 }. p. ~0 P* e! ~- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
6 o, T. U7 U- }' F$ h- Monitoring shipments, costs, timelines, and productivity.
) q# U2 I7 E5 g3 J. t- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
% R1 S0 X! d$ z+ x5 X! W, O7 S' q" Z- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
% e% M* d# G* l2 F4 R$ u- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- N- M9 R7 e. w  b1 {5 q- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
' y9 U1 A6 u. t! i- EDI accounts related work and others as required

II.        Logistic:

0 z9 k% Q5 S# u. \- Organizing and managing inventory, storage, and transportation.
3 r4 [, m  w/ F- o- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
; f: B1 z3 A" @' M4 w- Support monthly summary of transporter scorecard reports along with tracking metrics.
. |. ?1 m% B5 [' m" @- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
! r# V! _# d% c- Collect scorecard metrics and ensure to persuade changes with suppliers.
. E# p; _8 C; S3 h: t/ |! J- Investigate alternative distribution processes effectiveness for definite customers as required.
3 P& Q, o2 B: K3 `$ K/ }- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
: o) b' `9 e9 ?! a% A- g- Identify best cost effective procedure of transportation.
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III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
+ |" b" X( G7 b- Work out Sales or Inventory related Reports on Monthly Basis or others as required
4 _( g* f5 g! Q3 F& o' L! i) H- Work out Weekly Sales Report
) z( ~2 Q7 k3 }4 R% v3 k1 u$ W- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
5 |; ^, k2 g% p3 J0 j3 s1 q$ y- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
8 m% l- e9 }& T( @% n8 K! Q4 ~- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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