Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:
- u0 h- j& n" P4 D3 e/ C: N
HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
9 w* Q0 L, ~( [" o/ R3 W0 ^) K. iT8H 2W8

Job Description
6 n8 q% n$ g: i  s% n; T+ ^9 Z6 [$ m  d
+ Z' z& }6 [& W# L8 L0 ORequirements:
- C5 n' f/ _% T8 h
- Carefulness and Accuracy about data checking and data entry.
6 E0 J% Y& ]2 c5 c- Attendance is key factor
4 w" Y/ S, o! U1 H# f7 [1 v- Must be detail oriented with the ability to multi-task and strong time management skills
. p% K+ _7 }4 Q* D/ O6 B9 V, V" `- Thinking and working logistically,  responsibly, independently, accurately and timely.
1 q, {( h# b3 k3 e* ~- Excellent written and verbal communication skills.
- d( a( K6 ?3 Q% l3 a+ P2 {" n- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
) l" L' k! a2 `! {3 t; ]' E, \- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
5 i+ T7 \3 P" M- Bilingual in Mandarin and English is required
7 j) }0 b& E5 x
! }5 m. d0 Y$ G" Q. vJob Duties:
- l6 p2 |0 X, e' P* a% a% w
I.        Order Related
5 Q6 ^# M6 \0 }5 c
- Check order Accuracy in time manner
& m+ I4 n# f. a9 s, m( k8 _$ w- Order Acknowledge by email
4 R2 V$ \7 J. s+ ^' T7 @# H7 W5 b) F- Order Checking according to guideline
+ q1 V" Y6 C- }' ^- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
) ~$ d0 E) h  r4 ?1 t! w- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
$ }7 j. y! |$ U* G5 ?2 f3 T0 x7 S- Follow up and report about order status
5 b; W" a* W# j9 n+ |0 c1 K' ~' Z- Ensuring the safe and timely pick-up and delivery of shipments.
" g+ K0 @* j5 j2 v. l- Monitoring shipments, costs, timelines, and productivity.
0 o; P% |" Y0 {/ F" S% B0 u& |6 \( D- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
" ?8 V( T* P! X- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
) M: j! S, _8 t- S  G5 e! M6 G- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
9 O6 m! Y- b; \7 {1 R4 t8 m/ Y; `- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
$ I* `3 T( w$ v( {) L: d3 H, B+ v- EDI accounts related work and others as required

II.        Logistic:

$ w% b8 Y( C# Q0 l: m) u- Organizing and managing inventory, storage, and transportation.
; B4 I: N+ G$ y' `' S- Analyzing and optimizing logistical procedures
6 J/ a& _: G% Z! \+ Z% P/ [( W- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
( C3 A, O3 i( z# v3 e- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
1 j6 W, I+ o  h7 e& y2 y2 Z% _- Develop and present status reports to improve and supervise logistics order performance.
) A/ I9 G6 \, j- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
9 _( l" {" f% _
III.        Others:
+ Q" }% e. N; _4 A0 A
- Z3 X( l* t2 B1 L  t- Respond to customer & Internal team’s inquiries and ability to solve problems
9 Y2 l5 o3 c2 B) m* P1 M; d0 A1 l7 y- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
7 o5 _1 F# A0 F- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
8 M  N7 P) M4 X- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
( n1 s5 e6 u5 Z: g7 `+ M- Customer Service and other duties as required.
) i4 R3 v% T2 t# w" o5 A
Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up