Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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, [( a1 }9 X) N; e6 s' [; V8 vType: Full Time

5 f$ ^% Y1 X6 w2 a- sCompany Address:

% V( D/ }0 a0 [& j/ \2 IHaPe International Inc
199 Pembina Road – 2nd Floor
/ k6 U  \$ N- N: M! B1 u2 uSherwood Park, AB
$ X! Y- x7 c5 l+ i, k3 FT8H 2W8
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Job Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
0 y9 l1 V9 X- {1 `* M# k5 c* V% U- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
( T0 L7 J2 ?- o  A; y4 p- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ @# P' N: l7 ~3 ~- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' |  p% c" k2 A% X- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

0 m. t  v# n& T5 V' mJob Duties:

I.        Order Related
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! c4 ]% l( z; ~( p- Check order Accuracy in time manner
. o. Q4 b6 |8 P- Order Acknowledge by email
8 Q# n# A5 I1 n- Order Checking according to guideline
' ^; p& d4 V( s. x$ t8 I- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
$ I+ J/ E0 u9 q9 y( q6 q2 P, _% ~% ?/ N- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
' F+ `  u* V+ Y$ N0 R- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
* {. A( g( J+ M- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
  {: b5 B  m1 a, a1 i6 l6 |: K3 e( r- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
; {' e6 M. I, l: _/ {, e5 T% F& s; L- EDI accounts related work and others as required
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0 z5 U' r/ |3 v( Z+ YII.        Logistic:
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6 x! s4 k( o8 I/ @( s; `- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
& N  K' P) w0 Z- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 z8 H+ o  k, I, ?+ E  e- Investigate alternative distribution processes effectiveness for definite customers as required.
: N6 n4 t9 B+ N- Identify sensitive clients and interact special customer requirements with carriers.
; ?: O7 K$ C! x, e  p, D0 p- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

1 X9 ?: `/ E- U* DIII.        Others:

0 W( {% _) H; Z! y7 J: h0 w- Respond to customer & Internal team’s inquiries and ability to solve problems
, |3 m- \0 M/ v( g( L8 }- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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0 [6 N. P( S$ F& DPlease submit your resume to info@hapetoys.com, thank you!

33118188

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