Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

# `4 ?7 _: [9 Y  `/ r' eType: Full Time

Company Address:
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$ n2 a( [0 i; }0 U/ ^' Q  sHaPe International Inc
  |! [7 q, M" x1 d( J' c199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
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' Y7 m( j4 Z6 r7 qRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
8 _* i3 U0 [7 N7 F& |/ @- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
9 L( ~1 W, N" S6 j! }+ Q' }- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
: J7 k) h  |* g- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

% Z/ G9 I: T; H; x) i1 [0 _& ?Job Duties:

I.        Order Related

3 X; E) w- A1 b4 M3 d( X- Check order Accuracy in time manner
2 y8 ]( W3 B" r- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
3 Q7 W8 G1 L* z3 a% }- Charge Credit Card to approve payment
: C$ d5 N6 ^8 S9 a$ \8 H2 Y- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
& a  w7 ^. M! I; k- Follow up and report about order status
, x' L" ?3 h5 d; ?# r0 q- Ensuring the safe and timely pick-up and delivery of shipments.
* Y4 Z# l  C+ W+ D: J% h! a- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- G+ O: \. B; ?  ?/ B- Submit weekly inventory update on assigned Portal
, @% c1 H/ Y% p- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
/ q) h) {1 @; K- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
6 a/ p, G/ U% o5 R- t# H" W- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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" ~' H& B4 Y* ~' C1 jII.        Logistic:
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$ X" i) G5 Q  O7 J  Q1 u3 s- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
! u1 k1 c4 b( i* v  ~- Instruct carrier agents and supervise for ample action and results concerning transportation.
5 L5 D; b* f' a3 t2 ~% y6 E/ I- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
9 e4 Q/ [( e+ h9 s; F- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
& j0 ]- f2 g/ I, b- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
9 J6 O9 }9 ~1 U/ U( G! j- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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