Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

6 B1 U, y3 X; o9 |3 fType: Full Time
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Company Address:
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. {8 [+ q3 X5 C5 w5 @9 L. `HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

, Q8 A4 F. h- M! B# ]0 D- uRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
/ A  G+ |' l' c$ B$ v8 a* O- Excellent written and verbal communication skills.
; P- Q0 ]7 _* y4 X7 G" B! W- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
$ n4 g$ [$ e3 j- i- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
" X/ O/ p& n0 ?) H' R8 t& O) X9 `- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
' `9 G, t& q; o* L( Y- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
2 l  p: z  E6 y2 }) v- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
, Y1 i) D# @& o" L# ^7 m" F3 L- Charge Credit Card to approve payment
& n+ `- F7 i* o1 [2 a) c- Send orders to warehouse to process
% J8 y$ M2 |! O3 N! j- J, M4 r6 _- M- Communicate with warehouse if there is any special request or Inventory Shortage
% J% {: ?: ?1 a. f. A- Follow up and report about order status
& X9 Q0 V! G2 p( B% Q5 p" k- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
6 c0 r% G* G& h9 V+ ]: W- Addressing and resolving shipment and inventory issues independently
! Z0 O$ d9 r* |! `- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
! Y9 P8 B& {8 B2 C3 ?; S" F- Check Customer credit and fill backorders accordingly
+ }5 h+ q, k" q7 W9 P1 J1 W- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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; p3 M6 F+ q% A" r+ L; _- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
3 `1 e* F; `7 M4 V- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
9 V3 v9 q# E# T" _! [. a' M0 c- Collect scorecard metrics and ensure to persuade changes with suppliers.
+ _) p; O" s' p/ Z4 \2 O- Investigate alternative distribution processes effectiveness for definite customers as required.
* N9 m9 [& [: ?: n- C6 @) [0 C- Identify sensitive clients and interact special customer requirements with carriers.
& i# v, p: }  T5 ~- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
  H/ f8 }. A  a: k( M( x& j  S- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
# G. P. V/ w0 ?4 R, ]! N- Update system with Shipping information at order level
& f7 J3 d/ r. y5 S) p- Assist Auditing’s request for Order Processing related procedures
5 P% i" @6 D6 q, A- Customer Service and other duties as required.
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( k+ b4 H/ l" g4 g2 N3 KPlease submit your resume to info@hapetoys.com, thank you!

33118188

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