Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:
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HaPe International Inc
; @' o+ t/ L3 E( j4 {, n0 U: w199 Pembina Road – 2nd Floor
) U0 J1 L4 e4 Y3 X5 f# rSherwood Park, AB
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" w. |& D4 x& o5 W3 _Job Description
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  M" f  b- {2 @- }  x3 ]Requirements:

- Carefulness and Accuracy about data checking and data entry.
% I2 z8 r! I3 F0 ~: h0 t: ]- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
( f6 x/ X( ~. J  u# Q! P- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
; `: }; y0 [: S2 z! E; Z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
" h- v/ M5 t, r/ F! y- Bilingual in Mandarin and English is required
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Job Duties:

7 B3 C* a; C! y, ^  T0 c$ |I.        Order Related

- G) V' ?$ ^9 l: P- b9 e) o2 H- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
3 ]9 }4 M; n5 F/ G( x% {- Charge Credit Card to approve payment
- Send orders to warehouse to process
# \, d" ?6 [6 O- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
0 Q1 r* ]# F% r. [, Y0 O, i- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
+ }1 j7 S- Y8 |1 R) |- Addressing and resolving shipment and inventory issues independently
% h( F/ F2 N1 o! J$ S' d- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
" H$ w# @) Q( m4 v+ d8 ^- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
7 y) O: L3 R% f4 E  g  F5 R0 i- Communicate with warehouse for shipment shortage
& o* O1 @- o6 _+ G- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
1 t/ `) ^% ~4 A7 n- EDI accounts related work and others as required
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9 ?/ L9 r; }* d) _, \II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
* B! Q7 F" `# Q9 W: Q4 o+ g* w2 l- Support monthly summary of transporter scorecard reports along with tracking metrics.
9 S/ M3 M$ q* C3 v) n( `' t8 k- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
+ p- Z( S9 w$ i+ V- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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* }9 Z& \0 f; h$ T+ TIII.        Others:
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+ m8 K2 a+ P3 h" X6 t! a- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
" k% H9 e& j9 N# U+ S- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
6 o/ L3 [* i3 j9 P) [4 i$ X! e- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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