Hape International Inc.

33118188

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9 N: l- p4 L: O/ l1 M6 Q" lPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time
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Company Address:
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5 y  v+ D6 J: e" Z) t' R: x9 pHaPe International Inc
5 G$ F* Y& d4 b0 C  U" W199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
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7 |) A( A5 f* r9 c. e6 I! ]+ q: VRequirements:

- Carefulness and Accuracy about data checking and data entry.
. G/ M9 _, S( I3 `  X8 Y# T3 m- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- m* t1 N0 G$ j  T# [- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
# i) H: k1 @- q' }' U9 x6 [- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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5 K3 h0 }- Z' ]' N( `: hJob Duties:
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I.        Order Related

' N2 b7 p0 K/ M; D; Z/ A# r- Check order Accuracy in time manner
- Order Acknowledge by email
" Z1 v/ @8 v+ T& v! t- Order Checking according to guideline
$ f# j$ _9 }4 y- Order/Data entry Accuracy in time manner
* m5 m1 ]* s9 e' X- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
; z' P3 r" ^/ V# s! Q/ y) d5 Q- Follow up and report about order status
( C2 M/ m. |( n7 W- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
8 U9 b; G* N, ^9 ?- Submit ASN and invoice on Customer Portal in Time Manner.
5 b0 B) A9 J  O% i/ l  x; K4 n) c- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
" S8 e; Z  z% ~( V  ]" R- Point of contact with Factory in China
% V$ d6 O7 v8 M. E- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

# m# x) Q" Y8 VII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
. T" a2 R7 W2 R9 }' j0 Y& }- Analyzing and optimizing logistical procedures
: n# p0 {4 `# R$ E! l5 f* l- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
0 u4 Z+ j1 }( @! n1 e- Identify sensitive clients and interact special customer requirements with carriers.
9 N5 L, O" `8 X2 O, d; I- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
: x% u9 i8 C, f) n- Identify best cost effective procedure of transportation.
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III.        Others:

  V/ g1 q& n9 T9 S- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
1 T; a: c6 T) k6 B) ], o! {3 P- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
0 z- @& i4 k: h* r# y; {) @- Customer Service and other duties as required.

) k$ \  \7 r. ^Please submit your resume to info@hapetoys.com, thank you!

33118188

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