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鲜花(1394) 鸡蛋(16)
发表于 2004-11-3 21:38 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
这两天网站总有问题,我跟鬼子反映了问题,他们说没发现。谁能帮我写一个回复?" I  Y4 U& b3 J& n
下面是我们之间的通信:
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! B/ l- r$ J4 L) PI have browsed various pages on your site, with no error. On what specific $ Z# l6 l( Z% T+ e: v* s
URL are you receiving this error message? Please do advise., a1 X! }; [7 H& L

  b& [+ ^+ k2 D0 H5 s- U: IThank you,8 w! I( N8 ^8 ^; I& T& b& \
Derek D. Newton,
+ `/ y8 D' V, q6 q' `0 ~Network Operations Center, Tera-byte.com
/ Z9 P' a+ f/ e6 r8 F; }) [1 a
7 ^0 x4 ]& o( s& @$ n3 F
% C; t2 p; w9 Y6 ^& afanyang_ect@hotmail.com wrote (Wed, Nov 3 2004 18:24:36):
4 ^2 g; {; O9 C6 V- I, s# {> Hello Mr. Smith," r! S3 W' [; I" v4 Z
> , E- N- `/ l- I) e$ c0 f- `' B1 s6 s
> Thank you for your reply. But I met the same problem many times today and
3 E2 S" K% |# O! v* c( s7 Vmany visiters have the same porblem. Would you please check ( E% ~! M1 e+ Y6 a
http://www.edmontonchina.com again? Maybe the first time is OK, but when you
6 y4 |9 c* O) O# C# L9 C) u1 rclick many links you will find the problem. Thanks.
) q' }' `5 p- l  D/ `7 e> & \5 G6 O/ S2 C" I" t- B  K
> The problem is:% \3 S5 e' c( {. O
> Internal Server Error
* x* ?# y6 a( m' D- c  ?. M> The server encountered an internal error or misconfiguration and was unable
# S/ @! q2 y/ kto complete your request.
: Y$ p4 `( Q( T> Please contact the server administrator, webmaster@edmontonchina.com and . W3 b" v% |( q( n1 @
inform them of the time the error occurred, and anything you might have done
# b! G' S3 A/ P0 Bthat may have caused the error.
# M, V2 U( L% s# u  M>
# x; g, ?  a8 p1 G* Y7 [" k> More information about this error may be available in the server error log. 5 v' U2 v( E: I% m+ q7 x
>
% I# j8 g" B0 f* b0 b( y> 1 n1 x0 E+ l/ m7 d
> ! p& P8 w; W$ Z* m' r
> ----------------------------------------------------------------------------0 N/ j/ z2 w' [5 i: Y3 y# [* A
----
( v4 p! ^7 X, N# a2 w> / h/ W+ s' R6 }# O; q' V; F' D
> Apache/1.3.27 Server at www.edmontonchina.com Port 80
1 o9 C/ h5 r3 O8 q& F0 C. R> ----- Original Message ----- ! a$ }: u0 p5 H  G$ o
> From: "Martin Smith via RT" <support@tera-byte.com>
: U! H0 M( `1 X. Y$ ~> To: <fanyang_ect@hotmail.com>$ X% h; {& j% ]* N2 j& e
> Sent: Tuesday, November 02, 2004 9:40 PM
9 p. c2 i7 O# t/ u% W> ' v  F1 s& d; ?% H1 B
> / b' {" C' t; S( ]; y) n1 A" D
> > Your website seems to be coming up fine right now.
" p2 g3 s! V9 p1 {) A( ~! w8 R$ G> > - S/ N+ W  l. j# u+ ?1 t
> > Feel free to contact us again if you have further questions.
& e7 m5 O' q" S  g3 R> >
! L6 G- S0 J4 B9 z1 D, V: a8 @> > Martin Smith
9 N9 c" \) I. L0 L> > Network Operations Centre
0 v$ b7 g/ O1 {' S' {; _9 ~> > Tera-Byte DOT COM, Inc.
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 22:15 | 显示全部楼层
Hello Mr. Newton,
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2 }1 V2 ]" D' y5 dThis error message has showed several times when I get to browse a topic, create a  new topic or reply a topic. For example, sometime when I open a topic, the message will show up. But it will be fine after I keep refreshing the URL 4 to 5 times. There is no special page with the problem. It could happen on every page.  Other visitors have reported the same problem recently. " ]$ g! A0 h; E6 S+ ^6 i9 }
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I hope this information is helpful for you. And I will very appreciated if you can solve this problem as soon as possible.
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0 j. E# i' }4 H* n8 |[ Last edited by 水上村 on 2004-11-4 at 01:21 AM ]
鲜花(1394) 鸡蛋(16)
 楼主| 发表于 2004-11-3 23:01 | 显示全部楼层
多谢水上村,照你写的发出去了。
鲜花(0) 鸡蛋(0)
发表于 2004-11-3 23:30 | 显示全部楼层
老杨团队 追求完美
不谢,都是自己的事儿。:lol:
大型搬家
鲜花(0) 鸡蛋(0)
发表于 2004-11-4 05:25 | 显示全部楼层
不错不错,都是好同志!!!!:P
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