汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
. }% ]9 O1 y% O3 L$ N2 }3 K0 FWorking Location：Canada-Ontario-Toronto
Language: English
, x5 A/ \3 N/ _6 O1 k
7 ~2 G5 z0 X& _岗位名称：客服代表
0 Z! v7 l$ G' i/ |* n/ p! i0 R企业名称：加拿大汇丰银行
" Y0 T) m" \. B& d) @1 r工作地点：加拿大多伦多
语言要求：英语

- f( \; O$ b! q/ \$ k- _  `9 YHow To Apply
9 H* V6 ?9 h+ G6 f5 dHSBC only accepts the official application via the following link.
( h* g# h- ], {- J. `点击申请-Click here to apply
如何申请
- w3 I4 E; n5 ?/ c4 YHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
- L" I: |8 c7 u$ P不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
' ]2 L6 k/ u7 B* l- Strong communication (verbal and written), customer service, and interpersonal skills.
( o. e+ i* f' q" D5 v- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
+ N! ]) i% m- |; \! W  ?" c$ n) T; T- Previous customer service/banking industry experience an asset.
, w; P; S& _8 f- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
% n8 r9 y' W: N% ~# e: f- Some experience with conflict resolution required.
& q7 ]% ^, C1 x. ~3 @1 i# V; o. C- Cantonese and Mandarin language skills an asset.