汇丰银行-Customer Service Representative (12-month contract)

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7 ?/ Y- O: E% \Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English

% @3 m( m, F/ T岗位名称：客服代表
企业名称：加拿大汇丰银行
- i  I# Y2 N7 [3 P! x工作地点：加拿大多伦多
6 |: @& O$ }2 \1 E# t/ B语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
, H8 G2 Q: O; T2 s  f不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
1 z/ o, y3 Z2 v, k1 ^+ g7 u- Secondary school graduate
- Minimum 6 months experience in a related role.
! U( Z) Q0 D; j: o2 a# |- O- Team player and development minded.
$ y7 ?0 [( z' r* R- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
) G) `* q1 z! T: [- Detailed orientated with good time management and organizational skills.
/ `) D- g- f1 F1 B1 u' j* r% U- Ability to multi-task, and work independently.
; g. i* b! G2 l/ w- V  Z0 R1 z2 |- Professional appearance and attitude.
; p% @: Q1 v8 P- V6 J6 I- J5 w- Previous customer service/banking industry experience an asset.
( ?  R* ], C" _5 X+ ~, N1 s- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.