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成功从打电话开始

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发表于 2004-11-20 12:02 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
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; L! n2 P( x7 D; t    很多人虽然英语还不错,但一用英语讲电话就战战兢兢,一句句熟悉的中文式英语不假思索就脱口而出,比如“Who are you?”“I’m Tom.”等等。可见,电话英语虽然是初级英语,却是成功人士必不可少的真功夫。如果你是外贸公司或外资公司的白领一族,这更是你迈向成功的入门功夫!3 X3 R5 k9 a5 j- N

! ^1 Z* R9 J, e0 @  j, r电话英语& m0 p, E; O0 O8 c7 Y7 i9 }
1.  A: IBM Company.  May I help you?: s: F6 _3 g9 Y) \( R
IBM公司。有什么可以帮您的?
; R" V- B5 L. T; W% yB: This is Kim Lee of LYCE Co.  I’d like to speak to Jim Jones, please.& p9 q0 V5 ~- y$ T2 P4 u8 E
我是李阳疯狂英语公司的Kim Lee。我想找吉姆·琼斯先生。# Q6 O% I! f8 _4 \& r
A: Let me confirm this.  You are Miss Lee of LYCE Co. ---- is that correct?" o/ C) o* R" T
让我确认一下。您是李阳疯狂英语公司的Lee小姐,对吗?
3 m' ]: a+ b+ O. k" X4 K# a) hB: Yes, and I’d like Jim Jones please.
) g9 v1 \2 A! P! t# W, \是的,想找吉姆·琼斯先生。; R* P9 F4 a1 n" I: y: r

% X0 L  K0 v7 M! y6 v: RA:  Could you spell your last name, please?
% p' I; O% o) M0 `/ l. j/ U请告诉我您的姓怎么拼?1 C* ~# s4 v5 n4 J: {1 B8 f0 n1 i4 J
B: Yes.  It’s L-E-E.
, d" [! j8 Q/ ?: l/ o5 D5 ]1 [5 X5 f7 y& u/ ~
行,是L-E-E。
# V, j3 p+ H5 V! ]* LA: I’m sorry, but Mr. Jones is in a meeting right now.% }5 G6 ^$ j( l9 Q! W0 s& O
很抱歉,琼斯先生正在开会。
! a- W  ~0 q& |1 KB: May I leave a message?
4 x% H7 u4 G1 i7 ]& K* }5 g" P, D
我能留个口信吗?
7 X! v7 L0 U" A% A  VA: Certainly.
: s' y+ j% N, W当然可以。
' W/ u- _, y2 ]6 G9 U' P( wB: Please get him to call me as soon as possible at 03-3323-1001.- k2 ?! d2 I' w
请他尽快打电话到03-3323-1001。
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: @4 ^4 q: d' d8 N" b% VA: Let me confirm your name and phone number.  You are Miss Lee, at 03-3323-1001.  Is that correct?4 [) \  y9 g- j( m+ Q
让我确认一下你的大名及电话号码。您是Lee小姐,电话是03-3323-1001,对吗?
. F. {  P! D  Q* ]3 {B: Yes, and it’s urgent.
0 {3 J9 V! z( Z+ n* J" |3 H+ [对,是急事。
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A: I’ll make sure he gets the message, Miss.
( K& h* z9 x. S: O! S& \$ L小姐,我一定会转告他的。( D. ~" j  U+ {0 x5 ^# D+ t! _
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2. A: Hello.( y, P; k8 S. |# L
您好!
0 y4 u, [% v$ O2 ]* w! @( F) J* SB: Hello, this is Jim Jones.: a) p8 T' }* _1 e3 Q: J
您好!我是吉姆·琼斯。
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A: Oh, hello.  This is Kim Lee.  I’d like to tell you about our newest books.) |" O9 H3 e, o
哦,您好。我是Kim Lee。我想跟您谈我们最新的书。7 J, {! P7 c0 Q6 x5 M
B: Whoa, slow down.  What company are you from?
4 g- n( S3 _8 H哇,慢一点。请问您是哪家公司的?/ F2 X% S. Q% g; M& I1 b. K' @! S

! G4 F, W4 L, g9 IA: I’m with LYCE Co.
) }6 D' \9 P+ D; w9 g: S我是李阳疯狂英语公司的。
! p6 a9 n+ i4 }& K3 o6 HB:  Ah, yes.  I’d really love to see your new books.
' ^/ Q8 {0 O0 p! h5 ]啊,对了。我很想看看贵公司的新书。: A1 A3 ]; [& |2 }1 x) ?! i

" x3 a4 ^- v4 k- jA: Well, if you have time, I’d like to meet with you tomorrow.
, i5 |- [4 h$ @/ q0 q. d8 Y好吧,如果您有时间的话,我想明天跟您见面。  V6 P! J4 g" x
B: That would be fine.
! ]7 h1 k. p" H6 c. T( y好啊。
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A: How about tomorrow at 3:00 at your office?
, x* O; h/ ~2 f5 Q. \4 f9 S明天三点,在您办公室怎么样?
5 Q; @5 F, z) O3 t6 X% pB: I’m afraid I have another appointment at 3:00.  How about tomorrow morning instead?
) j$ I( \% S  H" J很不巧,三点我另有约会。改在明天上午行吗?
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9 A8 b4 l' t3 v% b$ D) W5 AA: Tomorrow morning would be fine.1 ^8 @; L1 k; s- ?! J+ c7 G! I% o
明天上午可以。
& W2 b$ s2 F( o' f" K) k! o9 HB: At 9:00.) y, z/ e# s( s8 J6 v0 E: T
九点钟。8 X' F7 _9 W) I0 l

# f, T+ D1 K2 y7 [2 @A: Okay, 9:00 sharp.  See you then, Mr. Jones.* p: t1 e. a$ L* J3 |
好,九点整。琼斯先生,到时见。
" t5 S+ y: s- o8 s* T& FB: I look forward to it, Miss Lee.
; y" j6 H* Z+ D- @, p! K' f8 K李小姐,我恭候大驾光临。
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+ P4 |% {  u/ P【打电话常用句】
; o# ^3 S, f4 c1 \4 P1 Q; k" J0 U0 }打电话涉及到英语交流的各个领域,下面给大家提供一些最最常用的打电话用语,请大家一定要认认真真地把它们脱口而出,以后的《口语》中我们还会继续为大家连载。请记住疯狂英语掌握口语的秘诀就是:有限的材料的无限的重复!; v0 y, k( X- d8 r7 L! U% [

( l) c) |  D8 O; t4 e2 c1. I’m sorry, but she’s not in at the moment.7 ]# Q, b+ Z  Y; H4 W5 J/ I
很抱歉,她现在不在。. |* r, ]  [2 K6 \+ v$ D
2. When do you think he’ll be back?
6 g& v# y% l. p( @% T, U你想他什么时候会回来?; T7 P9 F1 ~7 n1 u+ [
3. I’ll have him call you as soon as he returns.
" K- P: F) ^8 g. r他一回来我就让他给您打电话。* |4 ~: ~2 t% Y3 X7 Z4 B
4. May I have your phone number, please?2 a1 W: `9 ]0 \0 g/ w
请问您电话号码是多少?
2 {* g) z" r( W: m9 P) k5. I’ll call back in10 minutes.
* O7 @* ]. t* o5 e- F十分钟后我再打来。7 u$ B8 O% S& J
6. May I leave a message?+ ~3 H" ~6 a+ r# i$ E( e
我能留个口信吗?
6 l6 }! s% v- n' l4 _, A' `0 ?5 K7. Please have him return my call.
6 X* M5 @( J" p! Y$ M让他给我回个电话。5 t' ]# K- w& N+ \
8. If you have time, I’d like to meet with you tomorrow.
8 P0 W# r. W7 [' B; V& M如果您有时间的话,我想明天跟您见个面。: i5 r1 U# C4 I& \, M. E
9. How about Wednesday at 10:00, in your office?
4 U  s- F$ E' E; B明天上午十点在您办公室怎么样?
8 X5 W( o0 j( |" P10. I’m afraid I have another appointment that day.  How about tomorrow morning instead?
  q8 z8 P' ?$ S& _' b9 g4 s5 q很不巧,那天我另有约会。明天上午怎么样?
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发表于 2004-11-20 12:06 | 显示全部楼层
good will
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Originally posted by linda at 2004-11-20 03:02 PM:; ]2 a, ?& n* }, ?; r
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; N: X" c) Q- l- t2 W    很多人虽然英语还不错,但一用英语讲电话就战战兢兢,一句句熟悉的中文式英语不假思索就脱口而出,比如“Who are you?”“I’m Tom.”等等。可见,电话英语虽然是初级英语,却是成功人士必不可少的 ...
老柳教车
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发表于 2004-11-20 12:14 | 显示全部楼层
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