Job posting

芳草萋萋

JOB POSTING
  FOR
OPERATIONS MANAGER - VENUES & PROGRAMMING
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REPORTING RELATIONSHIPS
+ T+ t" h  D& n9 W4 tThe Operations Manager - Venues and Programming will operate with a  
' i) b$ c' \- B' K( zdirect line reporting relationship to the SU´s Manager of Programming  
. a# D4 \* \$ t5 xand Venues.
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ROLES AND RESPONSIBILITIES
! y+ T, U( C. [4 T3 AThe duties of the Operations Manager - SU Venues are diverse and  
4 D& I+ c" W1 Y- C/ E" y) V* X, t7 ^extensive, and are targeted at the all round smooth operation and  
- S* x3 e; I% ~/ E- l# O8 |. Sfinancial and operational success of the Horowitz Theatre as well as  
the logistical organization and smooth rental of the additional  
venues within the realm of the Students´ Union.  In the light of that  
" e( D0 R3 o/ {, J) W# rbreadth and complexity, it is not possible to fully define or  
* B3 ?# Q9 r! l% U  Ndescribe all roles and responsibilities in a document of this kind.   
However, the main roles and responsibilities of the Operations  
Manager are as follows:

8 u' M4 Y% R2 Q3 a& G' w1.        Space Roles and Responsibilities
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a.   To ensure, at all times, that the venues listed below meet the  
appropriate standards, requirements and needs, and contributes in a  
4 g) V, ^: L4 xpositive way to the smooth operation and success of the individual  
renter.
" }* O7 Q" N# d·     Myer Horowitz Theatre
. w' V6 K4 I% m, ]' X6 P·     Dinwoodie Lounge
·     SUB Stage
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  f* @9 o( T; l) M* ]* lb.   This includes, but is not limited to, the following:
·     To plan the capital and supply expenditures to meet the  
production and facility requirements.
·     To ensure the day-to-day compliance of the venues with existing  
safety regulations and building policies.
To ensure that the maximum potential of renters is met.
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6 ^4 f4 ~- I) r0 x1 `9 w2.        Marketing and Promotion
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a.   To develop and implement a marketing plan for the venues that  
& u& ]7 E3 R4 U2 _5 @focuses upon advertising and promoting the venue to faculty,  
students, and internal and external clients on an on-going basis.  
" k0 B5 X8 H; a% VThis strategy will include implementing and/or delegating the following:
4 r' ~  {0 g9 X& |: [5 Z·     To develop and maintain promotional materials, the Horowitz  
# R  ]; D' d: c" r  bTheatre and SU Venues home page, newspaper and other advertising; to  
0 o% e  d# @& ]5 }take advantage of other internal and external advertising  
opportunities; and to develop press releases and other promotional  
4 I* u4 O! L- Z. F) W2 Z( A3 Qliterature on an ongoing basis.
·     To coordinate tours of the venues for potential renters.
! T5 u, l4 W5 [8 O; n" o+ v·     To promote upcoming events in the Horowitz Theatre through the  
use of the Horowitz Theatre Home Page and the SU Events Calendar.
·     To develop new external clients for the venues.
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/ g: X( M8 o! f- v% n+ z3.        Staff and Supervisory Roles and Responsibilities

a.   To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the  
( \+ F# T( U& `5 E1 k% Cvenues meet the appropriate standards, requirements and needs, and  
- @6 L5 i5 y" qcontribute in a positive way to the smooth operation and success of  
' i; [% i4 v- L/ C6 _% E: tthe renter´s events. This includes, but is not necessarily limited  
to, the following:
( t( b* o, @7 _: l: Z·     To be responsible, under the direction of the Manager of Venues  
and Programming, for all staff issues including hiring, disciplining,  
evaluating and terminating, as necessary.
, M5 @1 S& ]; a2 G0 e; f) m4 S To ensure that the Horowitz Theatre is adequately supervised at  
" z! N& j/ I9 c  j; ?" y$ ball times, this includes the development and implementation of such  
6 y' D2 G7 O+ e% W1 R% O( eschedules and rosters as may be necessary to ensure the effective and  
/ c2 Y9 ?3 i0 @3 t& ]cost-effective supervision of the venues at all times during which it  
is in operation or needs to be in operation.
# Q2 W' o* l1 f6 U* l0 \9 O·     To work with the Technical Director, when necessary, to ensure  
that an adequate and appropriate level of part-time staff exists to  
1 I/ V0 _+ S- O1 yfacilitate the smooth operation of the venues and to ensure all  
renters needs are met.
5 n( A" ^4 |6 ]9 F6 |) ~; e/ u·     To work with the Technical Director to ensure that the skills  
and attitudes of all subordinate staff are appropriate in light of  
the roles they must perform. This includes providing adequate and  
* h1 f+ F1 P' `, s' veffective training (and re-training) in all applicable and  
; ~5 C; g# F# R% }5 D3 d* I. happropriate areas, and ensuring that the Policy and Procedures manual  
0 d9 n+ U' s0 k' c4 t; x2 iis kep up-to-date at all times.
·     To ensure all staff are trained in and committed to providing  
. k1 p( W1 b5 r8 ]3 X7 Q0 Iexcellent customer service to all renters.
1 G7 F) M% q3 @$ H1 W- c1 [/ j. d·     To work with the Technical Director to arrange staff  
4 u( m' ^0 B& }1 q9 n( \" h8 zscheduling.  To handle payroll related matters, under the guidance  
: F9 V* h4 X+ r8 }- n- K, o7 [: y7 x4 ^and direction of the Manager of Venues and Programming, concerning  
the staff of the venues.
·     Working with the Manager of Facilities and Operations to ensure  
the appropriate setup/tear down of each venue.
& _- X) ?' ?$ }% x  g·     Working with the Manager of Programming and Venues to ensure  
3 ?- Z- M# B3 w; J8 M6 Vthat additional requests such as licensed receptions are arranged.
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, X, s- F3 {; Q/ ~- s  t( ]8 X4.          Overall Financial Performance
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0 U5 v0 a. v  h4 c6 na. To ensure, at all times, that the Financial and Administrative  
systems and processes utilized by or within the venues meet the  
appropriate standards, requirements and needs, and contribute in a  
, q: V& t: O2 ypositive way to the smooth operation and success of the venues. This  
' O, T, e( n4 Q2 O, Q( V4 Y* Qincludes, but is not necessarily limited to, the following:
To provide input and expertise in the formulation of appropriate  
operating budgets covering the venues to the SU´s Manager of  
Programming and Venues and to discuss and refine those budgets  
Manager of Programming and Venues, and Manager of Finance &  
Administration prior to their submission for final approval.
·  To manage the venues in a manner which adequately and effectively  
- l/ Z: H& [. M& z6 d" Y# R( dreflects the budgets approved for the venues and/or which reflects  
5 Y5 @# ]& e( w; s0 I3 }9 c! bthe best interests of the venues and the Students´ Union.
3 M1 @% P  H) H- a" B·  To function as the key player in the submission of financial and  
3 l# S7 U) Z$ |/ [, y$ t2 z, Fadministrative documentation covering the venues to be used in the  
compilation of monthly and annual financial statements, and such  
* D, N5 @$ R' dother reports as may be necessary.
5 K0 `4 A9 S, i4 J, g  l·  To discuss those financial statements and other reports, together  
with all financial and administrative procedures, with the SU´s  
3 ^! o5 H$ m/ j9 X' bManager of Programming and Venues and Manager of Finance &  
Administration with a view to determining and implementing action  
; M! y6 w' O$ u" L1 K. oaimed at improving the financial and/or functional effectiveness of  
the Horowitz Theatre.
4 W3 N9 G9 a: H( O·  To ensure the existence of adequate, effective and accurate job  
costing systems to be used in connection with the determination and  
setting of appropriate prices for rental and staffing rates for  
events held in the Horowitz Theatre.
·  To develop accurate documentation to be used in connection with  
the billing clients, and to forward such documentation in a timely  
manner to the Accounting Department.
& h) X2 G9 P3 [: G/ v  a·  To recognize, address and handle all matters relating to financial  
1 r1 X  a, w: f2 fand administrative procedures and systems in a manner which reflects  
& m. g+ c% }- z$ \/ Bthe requirements of the SU´s Manager of Programming and Venues and  
% U6 F7 s0 b4 q4 C" q$ H8 X' kManager of Finance and Administration, and in a manner which  
0 ]/ Q/ ]7 N, S* _) H& i" @contributes positively to the smooth operation and success of the  
venues.

5.          Overall Roles and Responsibilities
7 b, o" O# x6 x3 Ga.   To ensure, at all times, that the systems and processes used in  
! L8 f, O3 ?/ D3 v. Q3 O5 krenting the venues meet the appropriate standards, requirements and  
- {- t) w3 M# s9 l- o* Lneeds, and contribute to the smooth operation and success of the  
venues. This includes, but is not limited to, the following:
4 v  P2 J- ?) p/ P5 c9 T; h, x( R
·  To recognize, develop and set in place such rental procedures as  
2 x0 r2 i7 M3 `. e+ C+ emay be necessary to ensure the smooth operation of the venues, this  
is to include but not necessarily be limited to systems and processes  
* l6 J; p! N/ f8 E: Kin the areas of contracts, inventory management, contract evaluation,  
pricing, costing, equipment usage, rental/contract invoicing,  
together with such other systems and procedures as may be necessary  
% x, h/ U" G: Z/ ^, P% ^( q/ Oto ensure the smooth, secure, efficient, cost-effective and  
functionally-effective operation of the Horowitz Theatre.
·  To recognize, develop and set in place such operational procedures  
( V' @0 i& k" G1 U. Aas may be necessary to ensure the smooth, efficient and cost-
) w+ V6 h4 ~" h4 A$ Beffective operation of the venues.
·  To negotiate rental lease agreements (contracts) relating to  
dates, rates, staff and miscellaneous charges.
·  To ensure that adequate inventory is available at all times and  
that such inventory is stored and issued in effective and secure ways.
2 n. U( P! N1 j% J) e·  To consult with renters as to facility issues in producing their  
- s" C0 W) ]& `particular event in the venues.
4 T9 {. r! G" [0 b- r1 b·  To provide the venues on-site staff with such documentation and  
" r2 f, l1 F  \& b* j1 i) l5 x$ Hsupporting information as it may need to effectively fulfill the  
roles they are to perform to ensure the success of the renter´s event.
. [7 O4 E; A; n: T+ S* s7 b8 c: C·  To produce quotes in respect to staffing costs for a particular  
rental with consultation with the Technical Director.
·  To ensure that all queries raised with the venues whether from the  
SU or renters, are promptly and effectively handled and adequately  
% W- ]8 e4 a  K% manswered, and to ensure that such action as may be necessary in  
follow-up to such queries is taken in a timely manner.
  i8 E1 U/ C$ J; I To ensure that the venues and its capabilities are adequately,  
6 a, V! t2 T2 ^6 veffectively and cost-effectively advertised and promoted, and that  
the cost of such endeavors does not exceed the budgetary provision  
made for them unless prior approval is given by the Manager of  
Programming and Venues.
3 G. P5 q: @1 Q* A/ r) W·  To act as an informed and knowledgeable resource in the case of  
significant challenges and/or problems surrounding the tasks of  
. a0 {2 i1 X; {marketing, administration, operations, and any such other matters as  
7 b* I$ d$ Z5 N$ ^1 @* ]may provide such challenges and/or problems.
) }& ]8 y- Q9 i% ]% i·  To attend such meetings as may be required to support the smooth  
! i( h' e5 p3 j, H0 xoperation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the  
Manager of Programming and Venues in order to ensure the smooth and  
- w6 Z# @1 n5 s  i+ ~( Isecure operation of the venues.
: K7 G  B3 B9 z! U8 @" o- q5 A- l·  To recognize, address and handle all matters relating to overall  
operations in a manner which reflects the requirements of the SU´s  
Manager of Programming and Venues, and Manager of Finance and  
Administration, and in a manner which contributes positively to the  
smooth operation and success of the Horowitz Theatre.

% v1 l) a! i, A& YQUALIFICATIONS:
6 c! a3 O% Y" |4 ]7 o6 n1)             Minimum two years related post secondary education, or  
$ [8 s- l: g1 Q8 D. V# d* ~an acceptable combination of education and experience.
2)             Supervisory experience.
3)             Ability to create new initiatives with little or no  
supervision.
4)             High level of creativity
! Z5 }2 W% H3 A. Q; J& ~) X5)             Knowledge of budgeting and staffing procedures.
6)             Excellent organizational and communication skills and  
9 H3 M7 `% f9 ]& astrong writing skills.
, E! Q1 z8 Z; C4 C8 G0 @  P7)             Dynamic individual with experience in large group and  
6 u3 P, b2 v& S2 N6 x/ u6 zone-on-one promotion.
             Ability to work with students, staff, University  
! @! `3 }* E: e, F8 o6 Cfaculty and administration with a dedication to providing excellent  
customer service.
# ?8 d3 C# h3 U$ u3 a2 x) qUnion exempt position
5 B5 k+ ~' b/ C- @' q- [July 6 2007
4 w7 T; @  @; h0 ?! Y9 n/ U
7 G# C* m' U$ B" j- H5 TPlease state salary expectations

+ }: A; [% j1 r5 |' K! ^* EPlease apply in writing to: Val Stewart, Personnel Manager, Box 600  
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.