Job posting

芳草萋萋

JOB POSTING
  FOR
OPERATIONS MANAGER - VENUES & PROGRAMMING

REPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a  
direct line reporting relationship to the SU´s Manager of Programming  
and Venues.

- b$ x/ R- d& |  q' sROLES AND RESPONSIBILITIES
The duties of the Operations Manager - SU Venues are diverse and  
. ?" ~1 a3 Q! p- M" ~5 U: h$ N* O& Gextensive, and are targeted at the all round smooth operation and  
financial and operational success of the Horowitz Theatre as well as  
the logistical organization and smooth rental of the additional  
; B0 \4 L3 y# }" z) L4 A8 U4 yvenues within the realm of the Students´ Union.  In the light of that  
7 b- H" ]" o6 w! C) Rbreadth and complexity, it is not possible to fully define or  
describe all roles and responsibilities in a document of this kind.   
However, the main roles and responsibilities of the Operations  
% k6 B5 i4 [+ O" k4 ^/ j8 kManager are as follows:
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8 L/ X! F3 ~' P" s: Y6 G9 @1.        Space Roles and Responsibilities

6 R& o, |9 u4 |. V0 [a.   To ensure, at all times, that the venues listed below meet the  
appropriate standards, requirements and needs, and contributes in a  
positive way to the smooth operation and success of the individual  
renter.
·     Myer Horowitz Theatre
* M) o3 y2 h3 e; z9 I) r& q/ R·     Dinwoodie Lounge
·     SUB Stage

b.   This includes, but is not limited to, the following:
# h6 d; c7 m% K$ e; M4 z1 f·     To plan the capital and supply expenditures to meet the  
/ g6 g+ K: a8 |. t" d2 ?production and facility requirements.
9 Y& U7 ^( o) D5 W- s. c·     To ensure the day-to-day compliance of the venues with existing  
safety regulations and building policies.
; T4 j* `; y+ w9 ?9 _To ensure that the maximum potential of renters is met.
3 I' x7 B8 X5 P( T# V+ Z' u
' k2 P  \3 d, ^* X& P2.        Marketing and Promotion

a.   To develop and implement a marketing plan for the venues that  
" \$ S; W; |+ b' x' E9 m# Dfocuses upon advertising and promoting the venue to faculty,  
7 @3 ]( b, L% I, Lstudents, and internal and external clients on an on-going basis.  
  n7 ^9 t  G7 A) TThis strategy will include implementing and/or delegating the following:
) V1 h9 `1 K+ R7 ~% ]·     To develop and maintain promotional materials, the Horowitz  
, D3 v! t8 f8 w/ jTheatre and SU Venues home page, newspaper and other advertising; to  
take advantage of other internal and external advertising  
opportunities; and to develop press releases and other promotional  
' n7 Z8 M& m$ Q' W7 I, k' D/ \literature on an ongoing basis.
·     To coordinate tours of the venues for potential renters.
·     To promote upcoming events in the Horowitz Theatre through the  
use of the Horowitz Theatre Home Page and the SU Events Calendar.
·     To develop new external clients for the venues.


" M" v3 v  H, X$ j3.        Staff and Supervisory Roles and Responsibilities
4 r2 P& f6 `) P& B$ \3 F
a.   To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the  
, t* \# U3 M& m/ yvenues meet the appropriate standards, requirements and needs, and  
, \' z! ~6 l( c" l, w+ Xcontribute in a positive way to the smooth operation and success of  
the renter´s events. This includes, but is not necessarily limited  
to, the following:
·     To be responsible, under the direction of the Manager of Venues  
and Programming, for all staff issues including hiring, disciplining,  
evaluating and terminating, as necessary.
To ensure that the Horowitz Theatre is adequately supervised at  
7 h7 s5 f0 M0 a& s! P' Yall times, this includes the development and implementation of such  
/ L' l6 `! @5 @# o% a2 Mschedules and rosters as may be necessary to ensure the effective and  
  ^9 ]/ c1 H# Acost-effective supervision of the venues at all times during which it  
' ]5 p9 D& m6 ^9 w5 k  ais in operation or needs to be in operation.
·     To work with the Technical Director, when necessary, to ensure  
" a+ |5 D+ J7 T4 {7 X8 Nthat an adequate and appropriate level of part-time staff exists to  
7 t6 b- V; u+ @4 w( o, @! p, Efacilitate the smooth operation of the venues and to ensure all  
renters needs are met.
·     To work with the Technical Director to ensure that the skills  
and attitudes of all subordinate staff are appropriate in light of  
the roles they must perform. This includes providing adequate and  
effective training (and re-training) in all applicable and  
appropriate areas, and ensuring that the Policy and Procedures manual  
* n, l* ?" ~) |% \& Sis kep up-to-date at all times.
·     To ensure all staff are trained in and committed to providing  
; F9 @9 x2 j( A4 Y/ D8 K: o, @" g5 Aexcellent customer service to all renters.
·     To work with the Technical Director to arrange staff  
scheduling.  To handle payroll related matters, under the guidance  
and direction of the Manager of Venues and Programming, concerning  
' i  p% H; ?4 B9 v) ?: pthe staff of the venues.
·     Working with the Manager of Facilities and Operations to ensure  
the appropriate setup/tear down of each venue.
·     Working with the Manager of Programming and Venues to ensure  
that additional requests such as licensed receptions are arranged.
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4.          Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative  
0 p7 v' d' `8 L1 r3 g5 q7 osystems and processes utilized by or within the venues meet the  
appropriate standards, requirements and needs, and contribute in a  
4 e* U5 L  B& [3 z8 Apositive way to the smooth operation and success of the venues. This  
8 c5 Y" {3 l4 Rincludes, but is not necessarily limited to, the following:
To provide input and expertise in the formulation of appropriate  
operating budgets covering the venues to the SU´s Manager of  
7 _0 L6 K' {7 r, I* F, K: TProgramming and Venues and to discuss and refine those budgets  
Manager of Programming and Venues, and Manager of Finance &  
Administration prior to their submission for final approval.
·  To manage the venues in a manner which adequately and effectively  
9 d- ~, d7 N2 e2 Z* @( preflects the budgets approved for the venues and/or which reflects  
the best interests of the venues and the Students´ Union.
·  To function as the key player in the submission of financial and  
administrative documentation covering the venues to be used in the  
compilation of monthly and annual financial statements, and such  
other reports as may be necessary.
·  To discuss those financial statements and other reports, together  
# `7 F7 C2 o) [/ D" rwith all financial and administrative procedures, with the SU´s  
0 e1 P! q3 g6 m4 o# \Manager of Programming and Venues and Manager of Finance &  
& Y2 m6 y+ m6 u* LAdministration with a view to determining and implementing action  
aimed at improving the financial and/or functional effectiveness of  
2 p  d7 ^/ |3 E: \+ r7 _: |the Horowitz Theatre.
% u$ b3 Y8 o$ O9 Z, J2 w1 R·  To ensure the existence of adequate, effective and accurate job  
costing systems to be used in connection with the determination and  
2 Y+ i* ^# t0 D  |# ysetting of appropriate prices for rental and staffing rates for  
9 U1 h3 R/ I/ u7 x- Zevents held in the Horowitz Theatre.
·  To develop accurate documentation to be used in connection with  
8 e1 H4 p& x( v! S2 ]the billing clients, and to forward such documentation in a timely  
manner to the Accounting Department.
·  To recognize, address and handle all matters relating to financial  
and administrative procedures and systems in a manner which reflects  
0 e/ @* J6 ^; ]( s6 Y8 g- dthe requirements of the SU´s Manager of Programming and Venues and  
: X# C, c$ A" \' R9 N: PManager of Finance and Administration, and in a manner which  
. |0 y7 ~' F1 N7 }contributes positively to the smooth operation and success of the  
0 k2 s3 j1 F  S+ W& m1 m+ w0 z. dvenues.

5.          Overall Roles and Responsibilities
a.   To ensure, at all times, that the systems and processes used in  
: A) n8 R- h$ A% e9 U& P9 i( E' Hrenting the venues meet the appropriate standards, requirements and  
" J# x& ^; t8 I8 eneeds, and contribute to the smooth operation and success of the  
venues. This includes, but is not limited to, the following:

·  To recognize, develop and set in place such rental procedures as  
may be necessary to ensure the smooth operation of the venues, this  
8 s6 K! T$ U& p* Nis to include but not necessarily be limited to systems and processes  
4 P3 i$ J+ V* E0 j7 L7 nin the areas of contracts, inventory management, contract evaluation,  
1 L& [8 x. O4 b0 y3 Wpricing, costing, equipment usage, rental/contract invoicing,  
together with such other systems and procedures as may be necessary  
to ensure the smooth, secure, efficient, cost-effective and  
functionally-effective operation of the Horowitz Theatre.
" C/ V0 y6 i! w! L·  To recognize, develop and set in place such operational procedures  
as may be necessary to ensure the smooth, efficient and cost-
effective operation of the venues.
·  To negotiate rental lease agreements (contracts) relating to  
dates, rates, staff and miscellaneous charges.
9 y: L, T. t$ E& m5 ]9 h·  To ensure that adequate inventory is available at all times and  
; Z5 B7 a- C1 l6 f7 y6 g/ i' ethat such inventory is stored and issued in effective and secure ways.
$ y1 l) V; f$ P·  To consult with renters as to facility issues in producing their  
" x7 i0 N% J( g" J& V; L% A5 bparticular event in the venues.
·  To provide the venues on-site staff with such documentation and  
/ f/ K/ j2 U9 Q) t% {" psupporting information as it may need to effectively fulfill the  
" f/ l  t0 h3 d* f: ?roles they are to perform to ensure the success of the renter´s event.
·  To produce quotes in respect to staffing costs for a particular  
rental with consultation with the Technical Director.
5 s. \, D: O+ W! s& B+ ?·  To ensure that all queries raised with the venues whether from the  
SU or renters, are promptly and effectively handled and adequately  
answered, and to ensure that such action as may be necessary in  
follow-up to such queries is taken in a timely manner.
: n! o5 x- c" t3 t0 a/ |% Y. z To ensure that the venues and its capabilities are adequately,  
( f7 ]( \" f6 c0 Ueffectively and cost-effectively advertised and promoted, and that  
the cost of such endeavors does not exceed the budgetary provision  
% Z  C- g" M( n, Z% q# R6 `made for them unless prior approval is given by the Manager of  
5 s( P/ v& E* v, Z2 ?4 XProgramming and Venues.
·  To act as an informed and knowledgeable resource in the case of  
1 E! ^8 Q& {8 a( ?. jsignificant challenges and/or problems surrounding the tasks of  
marketing, administration, operations, and any such other matters as  
- m8 s: G" U) _7 b0 [" ~may provide such challenges and/or problems.
·  To attend such meetings as may be required to support the smooth  
9 ~0 I& o6 i' {7 _1 r) woperation of the venues or the Students´ Union as a whole.
·  To perform other job-related duties as may be required by the  
3 r6 A0 c4 a- b- [9 u8 m& fManager of Programming and Venues in order to ensure the smooth and  
* i* q3 d* g2 v$ Psecure operation of the venues.
5 _* v. M+ H" w4 T% `" w/ [# [·  To recognize, address and handle all matters relating to overall  
  g0 ]4 q3 @/ T+ }% z' aoperations in a manner which reflects the requirements of the SU´s  
Manager of Programming and Venues, and Manager of Finance and  
4 y5 a  Y0 Q6 G) LAdministration, and in a manner which contributes positively to the  
smooth operation and success of the Horowitz Theatre.

( n5 N) f! y2 r5 L' i2 XQUALIFICATIONS:
. w9 q1 J5 y- U+ F5 V) q1)             Minimum two years related post secondary education, or  
an acceptable combination of education and experience.
2)             Supervisory experience.
3)             Ability to create new initiatives with little or no  
supervision.
4)             High level of creativity
- {& r7 ~. ~" o: `5)             Knowledge of budgeting and staffing procedures.
6 l: q) S1 w4 U! X  i. A6)             Excellent organizational and communication skills and  
strong writing skills.
7)             Dynamic individual with experience in large group and  
one-on-one promotion.
             Ability to work with students, staff, University  
( B! d! F  j# h( j* n6 jfaculty and administration with a dedication to providing excellent  
customer service.
( b: n9 o0 ?3 n# x/ RUnion exempt position
! ^+ p$ `- F4 j: @' ]July 6 2007

Please state salary expectations
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Please apply in writing to: Val Stewart, Personnel Manager, Box 600  
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.