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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
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JOB POSTING
" y4 J' A# M% x, j8 A; P& {3 f  FOR* e: e+ Y; D& a0 v/ E6 m
OPERATIONS MANAGER - VENUES & PROGRAMMING2 d5 y6 Z4 i+ S) o

! v7 ]& d9 @, tREPORTING RELATIONSHIPS1 _- J8 t3 Q6 i
The Operations Manager - Venues and Programming will operate with a  
; @" h4 C2 Y+ [  C6 edirect line reporting relationship to the SU´s Manager of Programming  5 B) n( r$ o- ]
and Venues.
- {1 Y6 T# [2 s: T- k# S7 A8 X5 G( C& O* z
ROLES AND RESPONSIBILITIES
  l: m: r+ e% uThe duties of the Operations Manager - SU Venues are diverse and  
" R' s. ?3 A7 n5 \1 iextensive, and are targeted at the all round smooth operation and  : m) ~! _+ H/ \
financial and operational success of the Horowitz Theatre as well as  
. N  [3 H: L* I! v% {" M3 v2 ethe logistical organization and smooth rental of the additional  . E: z! k; b+ t% q0 U
venues within the realm of the Students´ Union.  In the light of that  : U% [) m3 S, f( u# ]/ [% w% n( j
breadth and complexity, it is not possible to fully define or  
* T2 Q6 l" c0 z0 W1 Tdescribe all roles and responsibilities in a document of this kind.   
3 c; d5 M$ {* ^However, the main roles and responsibilities of the Operations  ( n0 q% D* g6 S( {/ j0 x$ O2 [, ]
Manager are as follows:
1 w/ t( \3 }3 R1 o
/ O2 I, X9 |# W1 Z: h9 x- r1.        Space Roles and Responsibilities
# z7 Z3 e6 ^& d2 r9 o5 d! F3 f, r5 ?# _. Y. R1 N+ l
a.   To ensure, at all times, that the venues listed below meet the  
0 ^  O5 ^0 ?+ Y. @1 e* eappropriate standards, requirements and needs, and contributes in a  + k) r* O8 y& t$ R; ?% m
positive way to the smooth operation and success of the individual  ' k( {/ A# F5 B8 [8 ?& Y
renter.* e2 ?" W* O- W3 x6 h
·     Myer Horowitz Theatre
% v! q! i! r" X( c' Q·     Dinwoodie Lounge
# O" Q5 {+ y: r·     SUB Stage
/ ]4 c$ C4 D/ J9 C+ K7 X8 ?0 `( p! @* M
b.   This includes, but is not limited to, the following:4 x$ m( |: _6 ~7 A
·     To plan the capital and supply expenditures to meet the  
/ q2 d/ n; d2 I# Fproduction and facility requirements.
3 p* _: @( N+ D. y( [; [  [·     To ensure the day-to-day compliance of the venues with existing  8 [8 k3 s: |. k: G$ M
safety regulations and building policies.* D$ R2 W7 w+ G0 O: q. m5 [
To ensure that the maximum potential of renters is met.
1 o4 V) t! C1 `) G/ j$ O  B$ e* \3 w- R
2.        Marketing and Promotion- A& o1 Q6 I4 q+ r4 n

7 H/ [' G5 J) Q# na.   To develop and implement a marketing plan for the venues that  ! V' g* q) ~- J( O# ~2 j: d& X
focuses upon advertising and promoting the venue to faculty,  
: v+ k2 H5 j( astudents, and internal and external clients on an on-going basis.  4 c- P' H5 D6 m" G5 |4 L
This strategy will include implementing and/or delegating the following:% `% A3 b; J' ^# U0 ^) U( [; v
·     To develop and maintain promotional materials, the Horowitz  
/ c9 z9 V5 G. {0 y4 OTheatre and SU Venues home page, newspaper and other advertising; to  
* j+ _; o' D$ [% L- \take advantage of other internal and external advertising  
/ |* M0 J5 Q, B; Nopportunities; and to develop press releases and other promotional  
% W' ?3 L, `5 @: J, Wliterature on an ongoing basis.3 a+ X8 d& l, g: C" u
·     To coordinate tours of the venues for potential renters.
; y* q9 K& E% k$ [* m! `, H& z·     To promote upcoming events in the Horowitz Theatre through the  
! k; m% x( y1 N9 Tuse of the Horowitz Theatre Home Page and the SU Events Calendar.
. A: m% q( t) D& g7 F9 }- m% u1 i·     To develop new external clients for the venues.
1 a( n! Q, T' m% n0 \" {4 q0 U. H. y7 H% u6 g) @  t% L
( n( g$ ?; C+ D  i7 m% P
3.        Staff and Supervisory Roles and Responsibilities
- D& T$ x3 e5 b9 @
; p& d0 ~$ g& c0 r7 G3 r3 J, S+ ga.   To ensure, at all times, that the venues are adequately and cost-
0 s( j; V( O3 C8 c- ^1 k2 Reffectively staffed, and that the staff utilized by or within the  
9 t8 y0 f% `# m1 zvenues meet the appropriate standards, requirements and needs, and  4 s4 s$ L5 B. ^$ A
contribute in a positive way to the smooth operation and success of  
+ l" h6 d& I8 K( }' kthe renter´s events. This includes, but is not necessarily limited  
( W. S1 U1 G/ t- T% wto, the following:3 w5 v% y" v9 i+ X* o# m- f7 r1 L
·     To be responsible, under the direction of the Manager of Venues  + {% j0 i% `3 W5 T* P- i2 T
and Programming, for all staff issues including hiring, disciplining,  
. |7 }. J& B" s  Kevaluating and terminating, as necessary.
5 ]  v! Z2 o! z9 q* ~+ v: ~ To ensure that the Horowitz Theatre is adequately supervised at    J$ s2 V6 _. e6 ^
all times, this includes the development and implementation of such  " K0 x, ]6 t& g: S2 |' k; H
schedules and rosters as may be necessary to ensure the effective and  
4 ^* Z7 ^( o9 O  lcost-effective supervision of the venues at all times during which it  , N" e% V( H3 J% ?7 A( ?- ^
is in operation or needs to be in operation.
) W% [" M8 V; @·     To work with the Technical Director, when necessary, to ensure  9 x* v8 ]4 {: y' l( V! C- C
that an adequate and appropriate level of part-time staff exists to  # v9 [/ [9 t  K
facilitate the smooth operation of the venues and to ensure all  
) ?5 S0 M5 y2 e! }% f( Irenters needs are met.0 E2 i. J% D3 j3 d5 V
·     To work with the Technical Director to ensure that the skills  
/ ^7 K2 A, s! ?' Q- land attitudes of all subordinate staff are appropriate in light of    |& g- |' A9 y! a9 H5 W# J: A
the roles they must perform. This includes providing adequate and  
; i: o4 S8 B2 F& A3 Z( Oeffective training (and re-training) in all applicable and  
- L& n- U& X: bappropriate areas, and ensuring that the Policy and Procedures manual  5 m! h- z/ N) A# a
is kep up-to-date at all times.8 M1 Y& E- u, S( V! n
·     To ensure all staff are trained in and committed to providing  
( W$ l: Q; Y, o% Z* O3 Fexcellent customer service to all renters./ H; F- S; n( X' X) O! o" P
·     To work with the Technical Director to arrange staff  2 |* V9 a2 e9 J' ?* [6 ]( \4 X0 C& [
scheduling.  To handle payroll related matters, under the guidance  
: m/ I" N/ H# [8 l" Mand direction of the Manager of Venues and Programming, concerning  2 F/ k) k3 V0 {. `' v: F/ g
the staff of the venues.( w/ Z! t; w3 S: ~* |/ {
·     Working with the Manager of Facilities and Operations to ensure  * u) m6 ?  u9 b8 k
the appropriate setup/tear down of each venue.! U- b$ J5 t; O- q3 i2 w' r
·     Working with the Manager of Programming and Venues to ensure  
( x* L4 r6 O7 m& E) kthat additional requests such as licensed receptions are arranged.5 d4 B  h* R8 N0 O

& ]( }- D7 e7 ]" u" W0 M/ H' x# ]; r% g5 Q% F7 w( s2 O
4.          Overall Financial Performance$ {+ |  E0 o4 b: t. l* g3 q$ ]! g6 J6 H

2 U+ K3 Z$ m3 pa. To ensure, at all times, that the Financial and Administrative  " z1 B9 L1 l8 I% J5 N# o
systems and processes utilized by or within the venues meet the  . F- k) Z# ?; q3 |+ Q& i" m! G4 [
appropriate standards, requirements and needs, and contribute in a  + n5 a! W) o3 M! N
positive way to the smooth operation and success of the venues. This  ( B7 g4 H$ A5 B3 R/ `3 f' Z: D# x
includes, but is not necessarily limited to, the following:9 G+ g4 T; W$ O
To provide input and expertise in the formulation of appropriate  : k8 D" l1 @" c8 \7 F9 k3 [
operating budgets covering the venues to the SU´s Manager of  ; r2 J! {7 V/ `
Programming and Venues and to discuss and refine those budgets  
$ e* v! Y6 K6 N; QManager of Programming and Venues, and Manager of Finance &  ' [/ H5 F8 i, N0 ]6 \2 \2 }1 r
Administration prior to their submission for final approval.
# i" F% [$ c+ f* ^- Y7 T' \·  To manage the venues in a manner which adequately and effectively  
$ \1 |8 m; ~3 H8 n( areflects the budgets approved for the venues and/or which reflects  # i$ B% _/ N+ _5 ^
the best interests of the venues and the Students´ Union.
* Y$ _& ]  P. ~·  To function as the key player in the submission of financial and    l) h0 C, s, J1 d1 f
administrative documentation covering the venues to be used in the  + y& a; N2 |! _7 \
compilation of monthly and annual financial statements, and such  
: A* W3 B5 s1 x0 `' G! Cother reports as may be necessary.
8 t8 m! |' Y" |4 `" U9 V& ?·  To discuss those financial statements and other reports, together  & ?: Q0 j9 t, A
with all financial and administrative procedures, with the SU´s  
; z& i& O3 o/ @  NManager of Programming and Venues and Manager of Finance &  
: A- J* G8 h) l, m' p/ ]& N& mAdministration with a view to determining and implementing action  
* @& `  T. }4 A3 |! V: i* f! Taimed at improving the financial and/or functional effectiveness of  1 k8 ~- X0 T$ g- F$ q/ G% V! t
the Horowitz Theatre." B4 c$ H0 v" g6 q
·  To ensure the existence of adequate, effective and accurate job  
1 b1 t' _1 V2 v# r$ k; r; |* acosting systems to be used in connection with the determination and  
) q3 z8 z# N2 D6 B( C3 q0 H7 Ksetting of appropriate prices for rental and staffing rates for  
6 r, Y, I6 F1 v, r$ |) Revents held in the Horowitz Theatre.  O# G- S# [. U
·  To develop accurate documentation to be used in connection with  1 a/ J: o: j, Y/ p7 |3 x
the billing clients, and to forward such documentation in a timely  : u6 e# K! M( h+ k0 @  o' t
manner to the Accounting Department./ h, ^$ _5 w* ^) ]* O( }
·  To recognize, address and handle all matters relating to financial  
& I, O+ r) u/ X3 u) @! J- U' Y, J* Gand administrative procedures and systems in a manner which reflects  
! @! M( E$ R; A* Z. Athe requirements of the SU´s Manager of Programming and Venues and  
. L8 X3 G0 d7 c/ yManager of Finance and Administration, and in a manner which  
3 _( x) w2 p, w7 O/ Z  M5 ?# \contributes positively to the smooth operation and success of the  
; S3 y  y; {( `2 wvenues.' |/ ^' V) \4 Y) r3 u3 H
& k  j# j3 ]2 n
5.          Overall Roles and Responsibilities: m; u1 u* c' L# @1 s# L
a.   To ensure, at all times, that the systems and processes used in  
9 d6 g) V9 Q  w" }, `renting the venues meet the appropriate standards, requirements and  
* O. s2 D4 I& s# f1 Tneeds, and contribute to the smooth operation and success of the  
, q$ _- ^2 F1 c3 X0 svenues. This includes, but is not limited to, the following:
5 ^$ ?7 e& A7 q" [, V1 y' h( t- k: I) D+ G  V2 Z" Y5 E* Z8 i
·  To recognize, develop and set in place such rental procedures as  * ~  L  {7 @  W9 @' S% z
may be necessary to ensure the smooth operation of the venues, this  
% b' J/ g' o, G: {is to include but not necessarily be limited to systems and processes  . T# m' u. h2 a4 k4 H6 B
in the areas of contracts, inventory management, contract evaluation,  
8 a2 T( W% @4 t' }6 ~pricing, costing, equipment usage, rental/contract invoicing,  # S$ ^5 K% F4 q& B; E, f* ~
together with such other systems and procedures as may be necessary  
& R6 r7 F  a: E9 lto ensure the smooth, secure, efficient, cost-effective and  
5 v! x4 C# \3 o7 q8 Nfunctionally-effective operation of the Horowitz Theatre.4 ^' u4 b& ]& X4 @) _1 J: V
·  To recognize, develop and set in place such operational procedures  
% R; ^, X  [9 t; O& P% G- z2 `3 u# Was may be necessary to ensure the smooth, efficient and cost- + E  u) B7 S5 c8 n. E* ?4 C$ u/ T2 F
effective operation of the venues.. e) ]6 d( X2 F! [
·  To negotiate rental lease agreements (contracts) relating to  
& a9 C( q' m' |. c0 idates, rates, staff and miscellaneous charges.
7 `/ e* T9 z4 ~" e9 I5 Z·  To ensure that adequate inventory is available at all times and  0 p. b1 m  L: R3 s5 n
that such inventory is stored and issued in effective and secure ways.
# S. K0 s6 k% |, n·  To consult with renters as to facility issues in producing their  
' P7 T7 G5 g* i" ]* \+ w9 |- Y" u. ]# Aparticular event in the venues.
/ B- n# [) {7 C/ Q/ I% X" ~% R  t·  To provide the venues on-site staff with such documentation and  
! O& \( R0 U# p% @" dsupporting information as it may need to effectively fulfill the  
, E9 I) E. r* Q; ?6 Xroles they are to perform to ensure the success of the renter´s event.
# x, Y# K9 }0 Z. o9 t5 R3 k2 `8 W5 W·  To produce quotes in respect to staffing costs for a particular  8 f) E/ L1 K. `  A
rental with consultation with the Technical Director.
) V* h0 Y9 X' W! `2 r% T·  To ensure that all queries raised with the venues whether from the  2 t# @! U8 J" K9 s
SU or renters, are promptly and effectively handled and adequately  5 @4 H/ N; X8 x- }+ v* \8 X1 L4 `) ^* Q
answered, and to ensure that such action as may be necessary in  
& d7 W, P6 S' E3 Ofollow-up to such queries is taken in a timely manner.
" w' v5 `( E" x& s+ _0 o! I6 X To ensure that the venues and its capabilities are adequately,  
; a' M5 M+ R' U/ e7 w, leffectively and cost-effectively advertised and promoted, and that  
5 ^+ G2 }! M* D/ _  gthe cost of such endeavors does not exceed the budgetary provision    x8 E7 |/ ]& f7 n" o
made for them unless prior approval is given by the Manager of  . S+ J6 ?, Q4 A  z0 v. w
Programming and Venues.
9 }1 B1 r# d- r, F) k$ s- |·  To act as an informed and knowledgeable resource in the case of  , l6 r$ m' Z* O* S! K  _
significant challenges and/or problems surrounding the tasks of  5 b6 s& c! R$ ?8 j
marketing, administration, operations, and any such other matters as  / F8 e# c% U3 G
may provide such challenges and/or problems.
- M  T' D: [/ `$ s$ l# w) {" @: j·  To attend such meetings as may be required to support the smooth  
! z7 S+ G. J  c: V* P5 Z& T* Moperation of the venues or the Students´ Union as a whole.
: v8 |! ^- ?* s1 c·  To perform other job-related duties as may be required by the  6 A: p- t  \; x  V" Z- @# e
Manager of Programming and Venues in order to ensure the smooth and  
/ O: O( d% Q( F- q0 W; psecure operation of the venues.6 o2 e, [3 k, V1 r$ Y
·  To recognize, address and handle all matters relating to overall  
) o. _2 g! `, O+ s# ?operations in a manner which reflects the requirements of the SU´s  
. O8 P- P, Z% LManager of Programming and Venues, and Manager of Finance and  
& Y% Z2 b6 _, }. P4 J; p7 ]) w+ EAdministration, and in a manner which contributes positively to the  
9 A* f( g; q5 C" ]/ W6 k# `7 Rsmooth operation and success of the Horowitz Theatre.6 @1 l# U# K% s4 [

1 s+ R3 N# }( L. Q# P5 MQUALIFICATIONS:# F' M, Q8 d# u- N- u7 J
1)             Minimum two years related post secondary education, or  
- O" ~% }$ B* N  \/ u" Xan acceptable combination of education and experience.
0 h2 Z5 a* k+ F1 D2)             Supervisory experience., M5 j/ o; N$ U1 U. L
3)             Ability to create new initiatives with little or no  * m0 m* f& J( D7 T( @
supervision.; k" ^: R, d' m' Y: {0 j. Z; [
4)             High level of creativity. m. D4 y) l9 a. C5 k
5)             Knowledge of budgeting and staffing procedures.0 a8 H2 w; ?0 c0 {( N
6)             Excellent organizational and communication skills and  # l2 O0 R7 B% b" ?
strong writing skills.( |& Y% F& p6 {! w; `9 Z  A
7)             Dynamic individual with experience in large group and  ( |- S. w2 k8 V, D- C- M# O$ [
one-on-one promotion.
9 O5 o; I& r% |0 }             Ability to work with students, staff, University  
0 F/ k5 S, f4 o2 C3 Zfaculty and administration with a dedication to providing excellent  
. z4 L, A9 X9 q# y  ucustomer service.$ v+ t2 q0 T' E/ K: O4 x0 l0 ]" X: u
Union exempt position
- R8 x! p/ P+ C$ {  iJuly 6 2007& ^8 m5 ^: N( d. _3 j- i

, ?5 C7 D6 n: X/ D: ZPlease state salary expectations0 m1 d4 R) p* c* g+ G
* A3 g, T. M  r( X  l
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  1 y" U+ A) }8 S( Y% l. S2 T
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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