Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
* Y1 m% z$ h$ ?* QJob Type: PART TIME/FULL TIME
Positions Available: 1
7 x" o* v$ {0 K5 P+ _) MHours per week: 25-40
Position Start Date: Immediate Opening
3 ~- @' R5 t- X- F* jApplication Deadline: Jun 30, 2005
: f& R& J+ O; B8 n3 v$ v0 P& {Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

3 u+ l5 b& S6 K" z1 L% y; gApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
: v4 F1 A+ i) b+ }Notes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
. D; z0 {# X' A' M' F9 @- I: w& {Address: 1N - 10020 100 ST
City: EDMONTON
Province: AB
9 t0 Y! z' d0 a! M2 s4 m5 j8 [Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
) F) ]7 k% s: V* N1 w) AFax:  
Email Address: