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Position Title: Help Desk Analyst (ADV114)
# l+ i' h" b+ N" Y- |Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. ; U- p" ]1 u, V& U/ \: x6 x
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team & j" e" M4 r7 b$ D# {$ ^3 }' ~
Location: Edmonton 6 h; _, [. Z: q
Duration:
5 [# U7 g$ [( m1 W& a6 YJob Type: PART TIME/FULL TIME : S6 F* S0 z- O2 K. Q; y
Positions Available: 1 & M+ e, D3 Y4 O2 W. q' U
Hours per week: 25-40 # w9 v, A3 x. P2 _; z
Position Start Date: Immediate Opening
6 F, n; Q9 p+ N- [( ?Application Deadline: Jun 30, 2005 , l x/ \- H/ p1 O0 c' ~
Remuneration: Salary/month -or- Hourly " D9 [7 s# z! q' X1 P
Min: Rate: 15.74 + p* C; U) H. z2 B
Max:
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% \- t* v2 c6 L: Z0 Q( M# n+ [- ^; uApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. $ f2 L4 O- E& Y5 I# q0 D
Notes:
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Employer: TELUS
" P: ~: \* q+ z; @Branch: HUMAN RESOURCES
, p0 C% M+ |& y, c8 U) y1 k: K* fAddress: 1N - 10020 100 ST : z% B3 V, _" {2 L$ w7 \7 @
City: EDMONTON & `8 o; j6 _, D3 |9 {, C1 u* @
Province: AB
! Z" a4 y8 D/ ~; B0 ]+ b( VPostal Code: T5J 0N5
8 k6 J$ D1 @7 O. r) oWeb Address: http://www.telus.com
1 T' i7 u2 {: u. WContact: JONELLE PALAFOX * D; p6 m: Q, L/ s7 a* P- W
Contact Title: RECRUITMENT COORDINATOR
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! X; _. S; c" c# u2 A/ { qEmail Address: |
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