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Position Title: Help Desk Analyst (ADV114) 3 Y8 X7 C1 \7 ~' S
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
# U6 a' t4 T0 I4 M) ]Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
) G" O; X9 B6 [: ~, H/ v W: GLocation: Edmonton
' Y! \- Z5 _7 WDuration: 4 G) f9 M G! [1 w G3 r
Job Type: PART TIME/FULL TIME
$ s# V% f5 x6 ?* Q, E! x, xPositions Available: 1 % k# j7 T# p( P. O* W4 L
Hours per week: 25-40 $ j5 G6 B; u6 w4 l; V( ]
Position Start Date: Immediate Opening
; i1 h8 b7 V. i, N) J/ hApplication Deadline: Jun 30, 2005
" r3 n" b5 n4 iRemuneration: Salary/month -or- Hourly
& O. u# k, V9 c3 \/ {9 UMin: Rate: 15.74 1 R. Q0 \) I' s
Max: 0 ?( b2 F: u& c% |
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS
: a/ Z) m: J7 oBranch: HUMAN RESOURCES
7 e" T5 U6 a: F* ZAddress: 1N - 10020 100 ST
( w1 E+ W" h RCity: EDMONTON
" k; P" K' P/ B' W- tProvince: AB 1 v6 T, Y" b" H, y$ U
Postal Code: T5J 0N5
) z0 ~6 }* {$ l+ oWeb Address: http://www.telus.com . C# Z* @! e! p; u* k5 |
Contact: JONELLE PALAFOX : Z' h8 y6 n# _; T a. t. v
Contact Title: RECRUITMENT COORDINATOR Z7 t# g+ }( O1 q( g- _
Fax:
9 y" E5 C/ o! Q9 |Email Address: |
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