Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
& K# F/ }6 A7 w7 IQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
: e( D# G7 c- K8 j! Z7 YJob Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
; B$ ~( W2 n- k4 Z/ CPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
' a9 N) r; S. g7 qRemuneration: Salary/month -or- Hourly
2 D' a6 D: x# g7 ]Min:    Rate: 15.74
# o0 O# N! [! i. u) T; l6 ^Max:        

* o" M8 o; z: D9 x7 X, o7 hApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
* |2 p/ V/ F9 c; Y, ]6 f2 b4 CNotes:  

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Employer: TELUS
" S; e0 }2 ~, S' W# B2 JBranch: HUMAN RESOURCES
7 S* [2 a, z) @8 {$ DAddress: 1N - 10020 100 ST
4 z% w' W/ r4 i4 \. J8 W- j3 O6 @City: EDMONTON
# D. N' R+ `6 ~7 W, TProvince: AB
; f0 i4 O  i5 `4 t% ^) w" D/ |Postal Code: T5J 0N5
Web Address: http://www.telus.com
+ \7 O# |0 E" Z9 d0 Y. M5 w  r# CContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
, }% v0 _9 f5 X, t* V+ U* MFax:  
  X) A. l) e5 s, fEmail Address: