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Position Title: Help Desk Analyst (ADV114) * T7 F5 O4 p" s: ?" X* u; K
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.
( C" d$ w9 N/ Q' f$ f b$ k: A/ s& KQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team / Y2 Q8 g# j/ D2 z% A
Location: Edmonton 1 [) m3 i0 E5 w0 F0 N7 V
Duration:
' H* ?( B8 A# ^9 |Job Type: PART TIME/FULL TIME
% J/ l; K4 c. f) X4 a5 t0 mPositions Available: 1
' I0 Q6 h5 x' |& C/ t! v8 uHours per week: 25-40 6 n2 o( a1 r( @& ~' x/ R; l
Position Start Date: Immediate Opening
. J# g* V8 F [ p# J3 UApplication Deadline: Jun 30, 2005
0 |$ T3 w% r0 pRemuneration: Salary/month -or- Hourly
. e5 |! r7 p& b" p: g) O% EMin: Rate: 15.74 , D$ |6 X. D1 _9 D# E2 I
Max:
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7 i \5 `( F! M; V! D1 hApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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* J6 i" ?% Q- R: Y* }0 K8 Z( R; k' @--------------------------------------------------------------------------------
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Employer: TELUS 7 m0 I: d$ l! G2 s" R! z
Branch: HUMAN RESOURCES 3 h' R" j6 l3 [* ~8 {( D, N0 G9 Z
Address: 1N - 10020 100 ST 0 C" x8 r- p6 s) F* Z% D$ f
City: EDMONTON
2 Q1 j; O" f& F6 r; NProvince: AB 4 v/ L# l" [( I9 r! J7 e5 _
Postal Code: T5J 0N5 1 w0 T$ x; V4 [( y/ v
Web Address: http://www.telus.com
) P1 E3 D5 O6 ^" |5 wContact: JONELLE PALAFOX : a. m4 j/ [6 ?
Contact Title: RECRUITMENT COORDINATOR
5 J1 R8 W2 {- TFax:
! g8 U6 G, G3 e+ S+ U! ~$ x) d( D) TEmail Address: |
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