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ZT-TMG- CMHC's 2009 Mortgage Consumer Survey

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发表于 2009-6-25 08:29 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 郭森房贷 于 2009-6-25 08:32 编辑 2 |6 _7 q. Q1 x9 k, F, q
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CMHC recently surveyed 2,507 new mortgage consumers.  Here's what they found:$ j( R9 e6 G  g9 f# p) L; n( K' Z8 i: g9 T

7 \. [- v/ C  X* R+ b4 d- a•70%:  Feel now is a good time to buy a home in Canada 2 D. \* Q: c& m& {+ ^% `2 D
•1/3:  Expect to move in the next five years 0 ^& @2 ^+ Q! ?! X
•73%:  Used their own resources (savings, equity, or RRSP) for their down payment.
. w# N0 q3 P: e•1/3:  Have previously requested their credit score from a credit bureau.  (Wow.  2/3 have not?)
$ H  v& \- h) `•87%:  Believe that 40% is the maximum ratio of monthly gross income that one should spend on debts and housing (It's interesting that so many people know this. This 40% figure is, of course, a general lender guideline for maximum TDS.) 0 ?. Y4 u1 p/ \3 R( g. W
What matters to homeowners:- g; w3 N6 t1 }# G" j
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•"Getting the best rate":  This was the number one thing that made customers satisfied with their lender or broker. 3 g& ~3 H& q( g( ?
•"Service":  The top reason driving customer satisfaction with brokers.
: z( `# u: W# h& w- n•"A good relationship":  The top reason behind customer satisfaction with lenders.
- {3 k- ]6 v+ @  XOther interesting market share stats:& h4 c9 u  A! J5 u
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•90%:  The number of people up for renewal who stayed with their existing lender.  That compares to 83% in 2007.  (This is absolutely stunning. Either lender retention departments are getting much better or people are getting more complacent.  In this competitive market, you've got to shop around-or, better yet, get a professional to do it for you.)
( q+ ]$ ]; k% m3 ?- F•25%:  The number of mortgages originated by mortgage brokers. CMHC said it was 27% in 2007 (See CMHC's 2007 Mortgage Survey).  (The banks seem to be making a comeback for the time being. They're most definitely getting more competitive. In addition, we're seeing a lot of smaller lenders harness the power of the net to drive new business.)   ]) ^) k% h) \* J6 N8 z7 g' B
•44%:  The number of first-time buyers who got their mortgage through a broker.  (This is up sharply from 35% in 2007.)
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" N/ l8 W. N. [% q$ W7 O) j6 f0 Phttp://www.happymortgages.com/newsarticle.asp?id=2103 I8 V$ o* ]7 x# e2 O
Source:  The chart and all data are courtesy of CMHC.
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