Receptionist

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Receptionist
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& j& t' @- i  Q  ^  C$ z5 F" j9 JThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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- u) u* a/ U6 ?1 J- A; TJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
" ~6 F( G4 p! X+ W: ?/ n9 P•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
: j4 M8 B& ?* S. ~•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
; i. d0 U3 P# B/ Z' ?1 E•        Accept and process registrations for participants or attendees at various special events and staff training
. x" ^( V- e1 g: a  r  o6 f•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
4 Z) y. `* k% F+ f•        Skill in Desktop publishing is an asset
! L$ ]& @5 a& W' e6 T•        Excellent verbal and written communications skills
+ t4 S( R" r0 R•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
3 T) m8 w# h9 Q, t•        Strong customer-service skills
* r. @3 Y; Q0 J& q: |: O0 n6 K•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
5 z& ^  E% Z! A5 y! b( q# Q" xEdmonton, AB
T5N 3V9
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' O& [! b  ]2 r& y: z) c* JE-mail:  recruitment@ywcaofedmonton.org
$ b5 C0 c# w! ?7 l. t- u: K$ n, z6 lFax:  (780) 425-7467
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) {+ v4 l% j+ r! C$ WTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org