Receptionist

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Receptionist
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9 w2 t) G7 ]" SThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
3 D; c1 ]& T; r! J•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
- w2 h  W  }* }+ ?8 G$ @•        Receive and distribute mail and deliveries
$ G7 `4 `4 k% }3 {& H' i# O•        Arrange courier services for all departments
/ {0 G0 j2 F& X2 n•        Oversee Y-Knit program; provide support to its volunteers

0 N* k3 @7 q- ?$ c9 IAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
" G! r6 n; q' x9 I. {0 s( s•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
9 O( M8 w6 m8 m5 P0 z•        Update and maintain databases as assigned, including those for Fund         Development and Administration
( ^6 V( Q% e5 n7 J5 Q, Y•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
4 d! r! [) ^  W•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

' Q' ?% c' K& K1 k& kRegistrar
+ Z0 b( m5 n# q•        Accept and process registrations for participants or attendees at various special events and staff training
8 h* M) w4 o0 v( Y•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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( x, h& {; K3 ~% o8 l•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
* `2 V9 }+ Q) @4 N7 y, l+ }•        Skill in Desktop publishing is an asset
# A& |  a2 M+ {7 `. I•        Excellent verbal and written communications skills
; M& |+ R7 S' ]' ?, e8 @•        Mindful of need for accuracy, detail and discretion
) F; T; H! g5 I6 Q' S4 N•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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0 j$ Z7 z2 E# E, h2 {Please forward your resume to:
YWCA Edmonton
% X5 G' s# L+ X% r( C0 ~, b6 ERecruitment Coordinator
( a1 ~( r) r! Q6 e2 Q, M, G100, 10350 – 124 Street
6 E$ E8 a9 j" F, l% d" ^Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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% h5 t3 _; `( @' {$ [Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org