Receptionist

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Receptionist

. m, @+ w1 r7 `+ R7 N7 [3 ~  y% D7 lThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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  `2 _/ I  m: V9 Z& H; l3 gJob Duties/Responsibilities:

/ O1 I4 e! r, j# A. d# KReception
5 ~1 P6 E2 J7 ]  K) I" m6 m% k5 m•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
0 d3 i" [! Y$ G1 b2 x•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
, n+ ?7 v5 w/ p5 f3 \•        Sort and distribute mail and deliveries
! O$ h% ^  X# ?- m2 h. I•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
: g1 O/ j' q( c•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
4 Y, @; C  G" D* ^•        Create monthly staff bulletin and prepare for distribution
  f- m7 Q7 M1 |( D, B5 _/ X2 G" H5 o7 ]•        Assist Business department with weekly bank deposit and processing         payments
- r& d, Z5 F1 Y•        Assemble and forward information packets as requested
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) e' u# f+ q; U5 lRegistrar
; x4 A. r" k( X5 K6 l9 O; G•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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- V! O& f1 l- |& N% fQualifications:

8 m6 a+ G1 f+ b# m" v" y8 ~0 w7 E" R•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 N5 E$ T' r# |•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
; u: L9 ?& M7 T+ [2 G•        Mindful of need for accuracy, detail and discretion
, a8 r4 p8 }4 h- j: Z•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
0 R$ |" r9 S* p8 o/ ]5 |5 L$ u•        Strength in multitasking, prioritizing, and meeting deadlines
. C! H- w/ [- I- J6 X  L3 u•        Able to work independently

4 ~; C! p* f: h: CClosing Date: July 13, 2009

% O  S+ K% ^) p' wPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
0 q$ U6 T" X3 p7 I1 X. A2 a100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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& L. _4 D" d. J: p& k6 _7 tE-mail:  recruitment@ywcaofedmonton.org
; O0 g8 K( J* L+ v) J- s/ z  pFax:  (780) 425-7467

3 e% j+ P4 t" NTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org