Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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" I9 c3 o8 i5 J% R- X1 g: VJob Duties/Responsibilities:

Reception
* V) u$ V4 Z2 i7 X" g( L7 R•        Greet and provide assistance to incoming visitors
( s: Y3 Y6 E; w5 ~& K•        Answer multi line telephone system
( ], P; A. g& B- o5 a•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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" r$ f; g2 U) i* K1 YAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
( A/ N( g/ i/ V9 Q8 }  E•        Sort and distribute mail and deliveries
' |' |, }% P+ _# p  M1 Z•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
. \; b' n: F4 j5 K$ ^* t: v•        Assist Business department with weekly bank deposit and processing         payments
7 f' c% E, B, o: ~' T. t•        Assemble and forward information packets as requested
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- S; l0 x7 W; Y: D0 NRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
6 V2 Q2 a! d& s3 @- O+ U# m& t5 w•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


+ u+ f% r5 ?+ x' mQualifications:
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" p# ]. |, W& E( J1 k$ B+ v•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
- i  ^% l& l9 F& `) Q•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
& k3 n8 ^+ M( c3 Y•        Mindful of need for accuracy, detail and discretion
4 ?8 \$ g  `9 Q; t0 _" u; q% b•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
3 X# r9 `' d, s$ T8 d2 N7 W' F•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

9 x( n) }2 ^4 N+ W8 O& u- M# w3 HClosing Date: July 13, 2009
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, ]( H  w. S6 X, J& h6 X% pPlease forward your resume to:
% n- q" N" z  NYWCA Edmonton
  n9 A' Q; H/ R6 @9 PRecruitment Coordinator
100, 10350 – 124 Street
# Z+ @& \$ ]9 L. pEdmonton, AB
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( Q& M# m$ e/ u# I' ~7 S; f0 FE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

% J0 d; e3 |  K- LTelephone:  (780) 423-9922
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- d% o2 P  v; Y* C, W( TWebsite:  www.ywcaofedmonton.org