Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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' _4 \; R5 y+ Y% ~6 i# tJob Duties/Responsibilities:

Reception
8 l  M2 J0 t3 h& ]•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
% p; D: x7 e0 ~5 ^" w# J•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
2 X# g; Z% Q% j. s•        Oversee Y-Knit program; provide support to its volunteers

Administration
+ \# L7 C9 P  k) X% G•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
+ W% o; Y. ]1 ]5 d, P9 G•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
, T1 w3 ]& N# w; T0 {! E( a•        Assemble and forward information packets as requested
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6 p* Q2 P+ n  `9 @. W* `Registrar
# Y3 U; ^# J. F•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:

* s. C8 T* q; k0 S5 d, D•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
5 L, W0 k/ @% s•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
5 W/ ]" P* T5 m. w7 I- {' }•        Able to interact in a positive manner with diverse population
0 n3 M! w( x- H+ q7 `•        Strong customer-service skills
& ~& c0 _1 g4 i•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
* W3 x6 ?4 x% c1 T6 y4 FRecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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' d3 f0 e. S& ?* a- w1 NE-mail:  recruitment@ywcaofedmonton.org
2 }; e+ {- r, g- y. m; dFax:  (780) 425-7467
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Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org