Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

+ l9 Z& M9 i* S1 MReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
9 j4 O1 U- ?% O9 n3 q1 \•        Receive and distribute mail and deliveries
8 n! n1 m1 t7 B0 M5 Q& {•        Arrange courier services for all departments
9 h4 i+ V! v! G; l# u$ _•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
" G" X, o: Z3 |- a9 K•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
# R: Y! b) ~2 z7 u•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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' Q  M' c9 M, g, |& o' c9 `) C" DRegistrar
4 S1 c( ~5 v- C3 p•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
. @7 ]) V, R' r0 c2 }6 `•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
4 i0 L  }( r" q, z* r, y•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) {, p6 \, M; @- p6 `1 G•        Skill in Desktop publishing is an asset
! `! {, o$ U& Q$ Y, m, F•        Excellent verbal and written communications skills
+ x  y" [- G6 a( J: x•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
! b0 h& g& |. E- n•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
0 g( W  \0 s1 A" d6 }" M
0 J: s5 T/ c, X1 e5 }- }* L: gClosing Date: July 13, 2009
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& O6 \4 G- r: K/ U& d  Z( gPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
8 O6 B6 S- r* `4 Z: jEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
) T! N2 \$ p5 z: P8 P% vFax:  (780) 425-7467
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2 F7 Y; n; f1 [! \8 QTelephone:  (780) 423-9922
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" M3 t* Z& j3 [1 K5 z; FWebsite:  www.ywcaofedmonton.org