Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

/ n( ?+ o: Y& H" b7 J* lJob Duties/Responsibilities:

Reception
3 |$ t7 j/ ?  }# s7 }9 _* R* q•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
/ A) h' b  n+ k2 Q" T•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
3 Z) m- O: d8 u. m/ Q" X) y•        Oversee Y-Knit program; provide support to its volunteers
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! B4 F2 }/ q8 v. vAdministration
, b# _3 q, o  h•        Receive sort and distribute mail and packages; post outgoing mail
7 |0 ?1 x; n* d8 ]- d6 c$ \9 E. e•        Sort and distribute mail and deliveries
& l6 [, @' @& ]- W" X' x•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
- z  F3 s" v! \1 d% m2 N. f•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
) h3 M2 g, b4 f$ n4 E) }) X•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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4 N' c' t2 Y/ b* ORegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
8 k$ O8 M$ z2 Q2 B! m$ w•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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6 V. X- |1 u# R; \8 IQualifications:

$ M% d4 Z; L7 Q7 a  Y2 u" I8 f•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
& u0 R$ {; t4 J0 O/ v•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
/ V$ I  N3 G" @4 k0 ?: W; f•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
9 D( E- ?8 D+ @5 X. QRecruitment Coordinator
8 a1 F* A  @* K100, 10350 – 124 Street
Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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Telephone:  (780) 423-9922
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" I" ^9 i  U  y- Z4 a. _) ]' oWebsite:  www.ywcaofedmonton.org