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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
/ C& a: y: M" `- {5 _+ jBy LARRY MARGASAK and KEN THOMAS# o, l9 L w: |& p
Washington (AP) -- The president of Toyota's U.S.9 e% B) R; k" p
operations acknowledged to skeptical lawmakers on Tuesday that
2 x4 S; w, e# W1 _4 ~the company's recalls of millions of its cars may "not totally"( _ ]2 b* A. z3 H0 @ ^
solve the problem of sudden and dangerous acceleration.
9 ]6 P/ b" c- ^, E5 }7 h"We are vigilant and we continue to look for potential
* E! y* _$ R7 U Bcauses," Toyota's James Lentz told a congressional panel.! t, n+ \1 ]1 A: y; o* N
However, he repeated his company's position that unexpected
, e5 q1 F" S4 {acceleration in some of the company's most popular cars and! C6 P; j3 x$ W
trucks was caused by one of two problems -- misplaced floor* n; @1 n. S7 e0 L9 y
mats and sticking accelerator pedals." d k& ~6 Q% ~: N0 \# z
He insisted electronic systems connected to the gas pedal2 j0 C1 J- M' ]3 x4 ?3 p% v
and fuel line did not contribute to the problem, drawing sharp
E! N3 a# { qcriticism from lawmakers who said such a possibility should be1 \5 z. Q* m, E
further explored -- and from a tearful woman driver who could
- ^" z: _0 M; u1 o8 E& Y3 x/ J& \not stop her runaway Lexus.
: h! V6 n- M* r; {% }6 w"Shame on you, Toyota," Rhonda Smith, of Sevierville,8 k1 Q5 Y, s) b( ]* G9 b% X1 V7 L
Tenn., said at a congressional hearing. Then she added a second
2 T1 ^2 H; |( L"shame on you" directed at federal highway safety regulators.
7 l* N, {$ p8 n. V. O6 b, d9 [Texas Republican Rep. Joe Barton cautioned his colleagues
8 O8 ^# ]- ~& R5 z9 E+ zearly in the hearing against conducting a "witch hunt" and said
* \5 {4 I( l2 V+ s"We don't want to just assume automatically that Toyota has
7 J U# Y% Q$ Bdone something wrong and has tried to cover it up." But midway
* v8 A8 E! z, }) w4 C uthrough Lentz's testimony, Barton said of Toyota's1 t9 X- ^# d/ B. ^0 M
investigation of the problems: "In my opinion, it's a sham."
! R2 K0 X$ Y- D" ]3 cLentz said the company had not completely ruled out an
2 D( N. E' [5 @' W+ C2 b% zelectronics malfunction and was still investigating causes of: X: [! f3 i; o- ^
the sudden acceleration. Still, "We have not found a: V: N6 }& c8 Z7 j" F2 p
malfunction" in the electronics of any of the cars at issue, he
: t) Q0 u. s, v0 h1 Zsaid.. M2 m: ^+ d4 l y4 ]" m% y/ ^
As to Smith's harrowing story, "I'm embarrassed for what* Q/ V3 \: Y7 T+ S" R4 I
happened," Lentz said. "I want her and her husband to feel safe
( M$ ?! A3 i5 \' Kabout driving our products," Lentz said.4 u. T7 G( @8 d. j9 G( N. B
Three congressional panels are investigating Toyota's
4 ^* n( ?0 ]! C/ Z8 xproblems, which affect a huge number of Americans. Toyota has/ r8 e9 X0 T4 s* z+ D
recalled some 8.5 million vehicles worldwide -- more than 61 t+ S F! j. m7 v2 e" q4 P
million in the United States -- since last fall because of
5 b8 C, t* F! D0 f( Q7 bunintended acceleration problems in multiple models and braking4 N# w4 ^" B* R$ V. @4 ~2 \
issues in the Prius hybrid. It is also investigating steering
. W7 h; o( Q2 _4 u* j0 Q6 _concerns in Corollas. People with Toyotas have complained of
/ b3 h% M5 {! B2 b, f$ u' utheir vehicles speeding out of control despite efforts to slow
, \' G; p, ~6 E/ Q2 z$ i8 idown, sometimes resulting in deadly crashes. The government has9 F( R: x+ P) Y( q1 [( F
received complaints of 34 deaths linked to sudden acceleration% {8 W% R' C, o3 ]( ~
of Toyota vehicles since 2000.# E: [7 `" }7 J8 e" m
Lentz, who choked up while discussing the death of his own
, e5 g5 Q, [4 `/ `: hbrother more than 20 years ago in a car accident, said he
1 O4 \. s- m w5 W) W& _ ]/ Junderstood the pain.
* f0 p3 O! B p$ g) `"I know what those families go through," he said.
8 k0 J4 }) {1 CLentz has said in the past that he was confident Toyota's
) \" N$ a- H* n: t2 D# pfixes on the recalled vehicles would correct the problems.
. Y7 d9 g- x, {2 u! C* U" cBut when pressed by Energy and Commerce Committee Chairman, o) x: t# J% C, u$ @2 w
Henry Waxman, D-Calif., on whether the two recalls Toyota put3 q% j) X( g# Q* d" |" _8 d/ s
in place to deal with the issue would completely solve it,
" b- K p9 h7 p, ~/ mLentz replied: "Not totally."4 ^, W+ d0 B: F/ X R3 d M: [
Still, he said chances of unintended accelerations were& j/ O, t8 [" f% g; I6 Y
"very, very slim" once the recall was complete. Lentz also said: U" I% h5 u! M. W/ z
Toyota was putting in new brakes that can override the gas
% ~; |5 h/ a' a" ?5 fpedal on almost all of its new vehicles and a majority of its) G l* V0 h( i! L6 J
vehicles already on the road.% D+ _ C1 Z% H8 M1 p0 Z! o" Q8 x
Meanwhile, Toyota president Akio Toyoda, who will testify
" a0 G2 M7 G/ {5 W* P7 I9 kbefore a separate panel on Wednesday, said he took "full
; o! m1 _' A8 I# J2 s1 {$ Z8 eresponsibility" for the uncertainty felt by Toyota owners and
7 X4 h" \) ]% @5 t& Noffered his condolences to a San Diego, Calif., family who were
, r1 |$ d+ ]" Y0 g- u; F2 Nkilled in late August, reigniting interest in the problems.% f- ^+ Y, `5 K7 H
"I will do everything in my power to ensure that such a% ~5 O- B* O1 a6 V- z- v
tragedy never happens again," Toyoda said in prepared testimony8 `+ }/ I" k# ^2 \+ C+ B
for Wednesday's hearing to the House Government Oversight4 ]$ k/ Z$ e% s; D& q; r
Committee. "My name is on every car. You have my personal
; Z2 O, w0 ?3 ccommitment that Toyota will work vigorously and unceasingly to
- A9 G' L6 y- Q6 H: K$ H# srestore the trust of our customers."
4 E1 g* B7 T2 A l$ Z6 r# S$ W- ULawmakers heard a brief, but riveting, deion from
: S/ b: u% O: ]! `2 ESmith, the Tennessee woman whose Toyota-made Lexus suddenly1 M+ D0 ]( T* A* U. R. t: f; j' H
zoomed to 100 miles per hour as she tried to get it to stop --
' i$ D( _ H' ~: P% B1 Z) x% C% Xshifting to neutral, trying to throw the car into reverse and- p; J% X7 N1 n/ ^" }2 o
hitting the emergency brake. Finally, her car slowed enough) C7 M" G/ H. U/ ?3 K2 H
that she was able to pull it off the road onto the median and. Q( ~3 O+ U3 o2 c
turn off the engine.
. M* V8 A U) K4 L1 i5 N( CFighting back tears, she described her nightmare ride of
0 q/ V" S% O: r% m: e$ L( m# aOctober 2006, calling it "a near death experience."4 F/ K' I$ ^ r- J5 W5 G
"After six miles, God intervened" and slowed the car, she
: t4 @3 H; x7 n9 Osaid. She added that it took a long time for Toyota to respond, P$ M: [! c' C8 n) y: H4 ?
to her complaints.
% q- @" |1 }& a+ C% j4 o4 S( SIn an often contentious full day of testimony, lawmakers6 p9 m) V; l( D$ ]2 Q. F
returned again and again to the question of whether electronic
) W* }) d$ {6 D) F' Tmalfunctions may have contributed to the speeding cars.
* N( Q$ m; M. G( ?"We are confident that no problems exist with the electric
2 S2 M( E+ B% f5 dthrottle control system in our vehicles," Lentz said. He cited
- H% k7 v3 [) N2 A4 m"fail-safe mechanisms" in the cars that were designed to shut6 A+ v# t$ _" U; X' F8 u i
off or reduce engine power "in the event of a system failure."- O2 b3 L) A4 o9 H
Transportation Secretary Ray LaHood told the panel in2 l7 H1 ]" ?0 \, L9 I" C& A" x
prepared testimony that possible electronics problems were
% w) ^5 L+ y; f2 bbeing looked into by his agency. He said the company's recalls
9 s8 r2 H) |: x* \' v& Iwere important steps but "we don't maintain that they answer
8 P/ b! P% K& u2 b0 Tevery question."
3 q) B# S- h0 b% K1 RToyota hired a consulting firm to analyze whether @1 I' X0 @+ C0 O$ e9 j
electronic problems could cause unintended acceleration. The6 U! ?( q8 @7 s0 \
firm, Exponent Inc., found no link between the two. But
3 d) J* M8 S3 p1 Ocommittee investigators said the testing studied only a small
# e) m( w. L4 {+ n* u9 f/ u9 inumber of vehicles: x. a) a% }* ?7 |+ \$ {, Z. w6 `9 y
Tracking down an electrical problem can be far more; H5 x: j, @% i+ ]0 }" k: W
difficult, expensive and time-consuming than finding a
! e" f6 F- E( N) `; |. v, u9 _, _mechanical problem. Electrical problems can have more than one
; ]0 P; S. f4 V g5 l: `8 e9 _source, and they can come from inside or outside the car.. I1 j* k# ~( J. s( }2 {# y
Mechanical problems often leave clues such as physical damage,6 ?. W9 |3 ?" A/ l- w' o
where electronic troubles can be hidden in software or leave no J; X9 W3 J% g8 z5 V4 V
trace at all.
' Q- S2 h& P2 o0 wHouse investigators who reviewed Toyota's customer call
+ N. E, Z6 P& S+ d* @! s8 rdatabase found that 70 percent of the complaints of sudden- k0 ]/ J- N: p1 g( ]
acceleration were for vehicles that are not subject to the
. J2 }$ P% l2 w# Brecalls over floor mats or sticky pedals.
+ c' T$ ?4 C0 F3 D& | T4 ]" ~Rep. Bart Stupak, D-Mich., chairman of the subcommittee,/ p: h. O5 Y- _4 ^- d3 S5 d
said Toyota "misled the American public by saying that they and
0 ]6 l+ P, G# Q- v6 V8 |other independent sources had thoroughly analyzed the/ t6 r, _& {* y
electronics systems and eliminated electronics as a possible
6 i' A+ I: z7 W' o$ v' Jcause of sudden unintended acceleration when, in fact, the only$ P' ^: b. i! U- Q
such review was a flawed study conducted by a company retained
6 V& g3 z+ M7 Z3 X" nby Toyota's lawyers."
1 `# C, q. S$ HLentz apologized anew for the company's slow handling of
7 `" t/ [- F& n5 c" z+ sproblems. "We have not lived up to the high standards our
1 o i+ n, ]8 G' u+ w ]. fcustomers and the public have come to expect from Toyota," he
( q$ h+ U- \1 j! ]# W$ ^+ I7 Xsaid.
3 N" r3 N5 S: n"Put simply, it has taken us too long to come to grips with
) \& f$ z! R$ D8 m8 ba rare but serious set of safety issues, despite all of our
( d: o: ?0 C7 g% q0 B K7 h( dgood faith efforts," said Lentz, president and chief operating5 @7 y! ~2 @2 P/ X9 U, s
officer of Toyota Motor Sales USA. Inc.
* K$ _! W* X, aSeparately, among hundreds of Toyota dealers lobbying0 o% b. i& g' i' Q* Z" \ V0 _
members of Congress Tuesday, there seemed to be widespread$ j' c/ p( k1 m) Z; p0 H1 W3 e' B
rancor toward a federal government they view as picking on the
4 W- c5 y( s7 L" x9 p2 P0 Xautomaker, at least in part because of the government's
M; U9 O* F% Y+ m" L/ e% x$ ]investment of billions of dollars in General Motors and0 T# Y: b9 E( {( V2 }5 n/ @: b
Chrysler.5 W/ { h# @1 X! ?0 }
"That's hard for me as a citizen to understand why my tax
) A/ A$ ]* a( sdollars are going in that direction," Paul Atkinson, a1 ^4 N: o g3 s/ g9 c$ J
Houston-area Toyota dealer, said at a news conference that also6 S* o. }2 J5 c! B% y4 H. w
served as a pep rally for the visiting dealers. "To compete
4 S( S& }" G& @5 F. }with the government as an individual entrepreneur is pretty9 F/ [! x( r0 t, z
tough."
5 @$ R1 H4 M; y+ j+ t9 M8 v0 p---: f' ^( V, [& ?3 i! I* P7 t
Associated Press writers Alan Fram, Stephen Manning and Tom* ?0 T8 A8 ~# O2 `/ ~( h: f
Raum in Washington and Tom Krisher in Detroit contributed to. k/ B6 q8 k9 V6 E
this story.
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-0- Feb/23/2010 21:04 GMT |
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