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Cover Letter
Writing the Cover Letters that Gets Your Resumé Noticed 1 n8 m- g# o0 r/ u0 m
* F9 ?9 z7 \9 \$ g5 P5 s! IComposing Your Cover Letter0 b1 Y" J, {* S% E5 G( r; h
Cover letters should be more than just wrapping paper for your Resumé. They should set you apart from other candidates by providing a sense of how you think and your eagerness to work for a particular organization. Most of all, they should give readers a compelling reason to want to interview you, one that includes both your qualifications and the vitality you can bring to a job.2 V- z' Q) C5 J+ q$ }
Unlike a Resumé, cover letters are narratives. You can use highly descriptive and persuasive sentences to evoke a positive response from your reader. Moreover, this format allows you to incorporate information, which reflects your knowledge of the target company (e.g., its industry, relevant issues, potential opportunities, etc.). The cover letter is an opportunity to provide customized information beyond what's in your Resumé-information that can tweak an employer's interest in your candidacy.$ P7 c5 ]9 i0 N& ^9 T% d/ o* {
% w2 [# K& |3 `/ i4 ILike a Resumé, a cover letter contains several critical components:
5 L4 ?9 s+ F$ L I3 A1 Q+ d The Heading. Remember to put your full name, address, phone number and e-mail at the top of the page. If your address changes during your job search, send another Resumé and cover letter for the position that interests you. HR departments won't bother to change the information on your first version.
+ R x3 h( Z6 E3 r1 V* {; }9 v The First Paragraph. This is the introductory section of your cover letter. In the first paragraph, you should state how you learned about the job opening and your reason for sending the employer your Resumé. If you're applying for a specific position, be sure to include that information in the first sentence of your introduction. 0 V( Z6 ]3 ~' p/ R0 o! K. z2 c; w. l
 If you've researched the company, be sure to mention why you're interested in it. You will differentiate yourself from the pack by making allusions to the company's products, philosophy or reputation. Be sincere, and employers will appreciate your interest in their organizations.
5 [# p1 \% U0 t6 o( S0 ]8 g If you know someone at the company, feel free to drop a name-if that person appreciates your work and will speak highly (and unambiguously) of your abilities.
6 ]: H: D- F/ Z, F1 b/ c) `8 E The Second Paragraph. Among hiring officials, the buzz word these days is "value offered." Explain the particular benefits you offer an employer. Not only will it get the employer's attention, it will distinguish you as a job hunter whose goal is to do the job rather than just get a job. Use this section of your cover letter to discuss your value as an employee over and above the information in your Resumé.
' D7 h9 j. j. O! ^ Talk about your transferable skills, such as being a self-starter and having excellent organizational abilities. Cite a specific reason why you're the ideal candidate for the position, then customize your letter to prove or demonstrate that point. - V6 S& q% J8 I, l% @4 j8 C" j
 Don't rehash your Resumé. Focus instead on two or three qualities that distinguish you most. Also, try to connect these qualities to the position's key requirements. If you have a particular area of expertise, this is the place to bring it up.
/ T7 L' w; A3 r+ i# ?6 t6 p% g The Closing Paragraph. Before concluding your letter, tell the employer you'll follow up to confirm receipt of your Resumé and set up a time for a face-to-face interview. Always assume that an employer will respond positively to your request, and thank him or her in advance for granting the interview. # e. T# T. p) x2 O8 ?
Consider writing one standard cover letter...and then personalizing it as necessary. Your standard letter would include a general description of your skills and abilities. It would also highlight the most marketable aspects of your background.
/ W, `% z6 U; ]6 [* zThe primary advantage to writing a standard cover letter is that you only have to write a great letter once. Once you've created it, all you will have to do is modify the introduction the next time you want to send your Resumé to a perspective employer. Of course, you don't want the employer to assume that the cover letter is part of a mass mailing campaign. Including the company's name and the position you're interested in makes your cover letter seem as though it was written specifically for that prospective employer and his or her company.
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Some Eye-Catching Phrases
+ E$ S }7 A" I# xThe following phrases will add energy to statements
8 \& }$ W5 p( C3 fabout your work-related duties and accomplishments. 5 @1 f( q/ ?6 ?8 P. w; k
HINT: Consider integrating other power words into these basic formulas.# ~1 I3 A9 o: w2 {, G5 O& R( s
Acted as liaison for/between...4 r" O9 X- x- X; B/ B( y% S* u
Assigned territory consisting of...
9 J7 p9 B. u2 p% {Accounted for...
+ ^/ t0 L2 b3 x; m9 RDrew up...
& K1 ]0 o: O- n6 z8 uMapped out...
. s9 ?/ F# U1 ?: W' R4 y. Z4 l% GHandled a territory spanning...! V- l! P; h- x$ c% K3 A* [8 k
Promoted to..., v+ ?: a* g9 A& ?8 o
Instrumental in..., W# n0 E* {% z8 \# X
Recipient of..." b' k! i6 F0 b& ^
Remained as...
8 h3 d& b8 r( S. K: ]7 A, VInnovation resulted in...6 G) n3 a2 v( X f/ l
Honoured as...
. M! Y6 S* K8 y# t2 q...amounting to a total savings of...5 c5 ~7 h( p, m" _
Recommendations accepted by...- y0 b, w" H7 M1 r& ~4 i
Adept at...
/ b' K5 k; J* J6 dAssisted with.../ @! M( Y! h( C( D% j
Took charge of...5 m( V: A6 b; }- u
Proven track record in...
5 b. l( u3 C# W |. ~Experience involved/included...
' ^; `1 L" S# tMore than X years experience in...
1 T' C5 I# ]0 j' X, v" z0 ~Expertise and demonstrated skills in...
/ o2 j3 o( ~7 QSuccessful in/at...2 a, d2 J* m) z( Y$ Q
Experienced in all facets/phases...
. R5 n* @9 F6 `Knowledge of...8 [3 g: b5 D. ?& a) ~- }
Experienced as...
9 _4 N0 ?1 w1 h# |Extensive training in...
$ o: n: F, G5 m& J6 _8 ^# WExtensive involvement in...9 Q2 u% L- q e7 T
Initially employed as...
; @- l) V& z4 W5 F* D1 S9 hSpecialized in... j, r! Z: O0 w
Proficient in...
1 k0 e2 W8 [% i8 R9 O- Z0 {6 [# T) ^Competent at...
D5 i+ D) W6 A# f: R5 }Temporarily assigned to...
V8 o; D8 a* y* u# w* ISales quota accountability...
( r; N, @1 j" a/ |, D7 a3 `Reported directly to...- n# y5 `- v7 e1 ~8 h1 I
Served/Operated as...6 g; V6 O H# U1 t$ y% u( c7 p- [% y+ K
In charge of...4 J- f' v! z$ i" A5 P
Direct/Indirect control...7 n) i/ K1 S1 R4 r4 P; S7 `
Familiar with...
- d2 m( y9 u) K0 v8 X) LAssigned to... ! ^: y( ?- x5 q* ? h6 K$ J8 I: H3 m2 l
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b. }2 b) X0 Y$ n# T9 R
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Power Words NOTE: Power words are verbs, which will help you construct active descriptions of your duties and accomplishments. You should begin each statement with a power word-not "I." (The "I" is understood; you are talking about yourself in a Resumé.) Also, use the past tense in your descriptive statements, even if you're describing accomplishments relating to your current job. The only time you'll want to use the present tense is when you're describing the duties or responsibilities associated with your present position.
2 I L# [- z/ lA
% I$ G9 z7 A& ~2 q; n. ?- _2 faccelerated accomplished achieved acquired adapted added addressed adjusted administered advanced advised affiliated aided allocated amplified analyzed answered anticipated appeared applied appointed appraised approved arbitrated argued arranged assessed assigned assisted assumed assured attained audited augmented authorized averted awarded
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! O' Y% }# X+ r \began boosted bought briefed broadened brought budgeted built
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calculated catalogued caused changed chaired checked chose clarified classified closed coached collected combined commented communicated compared compiled completed composed compressed computed conceived conceptualized concluded condensed conditioned conducted confirmed conserved considered consolidated constituted constructed consulted continued contracted contributed controlled converted convinced coordinated corrected counseled counted created critiqued cut6 c& C# q6 _1 k& g3 W; K5 B# {
D
1 T- P# {! q+ T; x7 Pdealt decided defined delegated delivered demonstrated described designed determined developed devised diagnosed diagramed directed discharged discovered discussed dispensed displayed dissected distributed documented doubled drafted* p b& B: r3 A: N! T- p
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earned edited educated effected elected eliminated encouraged endorsed engendered engineered enhanced enlarged enlisted ensured entered equipped eradicated erected established estimated evaluated evolved examined excelled executed exercised exhibited expanded expedited experienced experimented explained explored expressed extended0 u8 U. q7 K# X, Y7 ~. ]+ }" [
F" A- Q2 w9 V$ n
facilitated familiarized fashioned filed filled financed finished focused forecast foresaw formulated forwarded fostered found founded fulfilled furnished; }$ F( K: s+ P2 v* x
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gained gathered gave generated governed graded granted grasped grossed guided) P n5 ^1 Q! `* d
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halved handled hastened headed helped highlighted/ Z: r* X6 F9 L' V+ E
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identified illustrated imagined implemented improved improvised inaugurated incorporated increased indexed initiated influenced innovated inspected installed instituted instructed insured integrated interpreted interviewed introduced invented invested investigated involved issued. m: H7 M) k8 D5 q# D: s
J
4 C8 _7 g) o5 j$ p; yjoined judged5 N) ^# c# h+ G8 o8 u" ]* |8 r
K3 Y) H" |: F' F9 R( q
kept
2 H3 w% Y- C+ O+ o* l% f& HL
7 M9 Z/ {1 v% tlabored launched learned leased lectured led licensed listed located logged
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" l+ g/ k2 u2 Q* `( t, imade magnified maintained managed matched maximized measured mediated met modified moderated monitored motivated moved
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/ m# Q3 Z/ W- B9 c4 [5 G: _! xnamed navigated negotiated netted* b4 R+ H9 c7 @8 v
O
7 [% e. {( |9 g! v" R7 G+ I; sobserved obtained officiated opened operated ordered organized originated oriented overcame oversaw
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% w! z; @: H9 U. e3 k/ z* `paid participated patterned perceived perfected performed persuaded pioneered placed planned pooled possessed prepared presented processed procured produced programmed prohibited projected promoted proofed proposed proved provided published purchased pursued
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8 o# Z) m& W1 v* A) s( H0 Fqualified questioned quickened( ?0 y0 N2 Z' O3 p8 ?7 |; Q& g$ r
R
; j% [5 I, [4 ^5 G' draised ranked rated ratified reached realized received recommended reconciled recorded recruited redesigned reduced reformed regenerated regulated rehabilitated related released remodeled removed rendered renovated reorganized repaired replaced replied reported represented rescued researched resolved responded restored restructured retrieved revamped reversed reviewed revised revitalized " D1 e- {6 t1 b+ Y! u6 l% E6 W
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saved scheduled scouted screened scrutinized secured selected separated served serviced set shaped shared shortened showed simplified smoothed sold solved sorted sought sparked spearheaded specified spoke stabilized staffed standardized started streamlined strengthened stressed stretched structured studied submitted substantiated substituted succeeded suggested summarized superseded supervised supported surveyed syndicated synthesized systematized
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tackled targeted taught terminated tested took toured traced tracked traded trained transcribed transferred transformed translated transported traveled treated trimmed tripled turned tutored
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- J$ A5 F' C7 w7 h& j1 vumpired uncovered understood understudied unified unraveled updated upgraded upheld used utilized verbalized verified visited1 _# J+ O2 x: }3 i# n
V
& b- l, S2 V; W0 _validated verified* J: D2 o' j# o
W
2 e0 k) J$ G' W5 O! b# i- {' i. `waged weighed welcomed widened won worked wrote
9 ]( j4 g. [" xAdditional Eye-Catching Language3 ?- R6 R& ?9 O& a# i
ability
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+ ]/ ~: I9 N* D9 g& L {capable capability capacity competence competent complete completely consistent contributions
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demonstrated developing disciplined
6 y7 J, h* P" g" o! z
6 v2 Y9 \, F: J7 Beducated efficient effective effectiveness enlarging equipped excellent exceptional expanding experienced
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! [! I3 F) W. y5 T, Sglobal
+ D, E3 _# h% r s( I7 O5 x5 q% q0 a& y) i9 e4 t @6 E" d& v' I9 b) n
increasing
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) B7 G3 l; m% y- _knowledgeable
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major mature maturity
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nationwide
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outstanding
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performance positive potential productive proficient profitable proven ( g9 p9 x; Q: A, P
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qualified
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; ]& \( m6 p* T2 X8 Q; B4 xrecord repeatedly resourceful responsible results ' d& e9 O" `! J+ ]& N
* b0 a# f3 n# j& ]$ h( T3 Nsignificant significantly sound specialist substantial substantially successful stable
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thorough thoroughly ( s) z% {( c; G' }$ X/ }
7 ~7 ?$ }4 i f7 J- b! j9 Fversatile vigorous ! d6 s' G2 `/ @+ R m
well-educated well-rounded worldwide
& r! Q k0 Q& c- JKeywords Keywords are an indispensable component of modern, computer-friendly Resumés. You should integrate relevant keywords wherever possible throughout the body of your Resumé. 6 Z: X4 b5 ?2 y7 R$ f( y$ T/ p
NOTE: New keywords are constantly entering the occupational vocabulary. This list is by no means exhaustive. Industry jargon has become increasingly specialized, so there are always new keywords to be uncovered. Keep your Resumé up-to-date with the latest buzzwords circulating in your field or industry. You can't afford to have a stale Resumé, for it will surely be passed-over as yesterday's news.2 ~6 L1 m' @' n; v
General Keywords Covering All Concentrations
2 C7 g/ g5 n9 o1 H5 lAlternatives
9 `( N+ ^/ B ]5 ]2 p0 L) fAnalysis- O' k/ `9 K' E9 `
Analytical ability1 `# T: S* o. p% i1 L
Articulate
( @; h. w4 Q0 h* J% G, `" ^( KAssertive) z. F3 E0 N4 F' O& R H2 G; d+ ~
Assessment/ ]+ N+ k1 b |& I5 J; i) u
Automated
+ a3 ?' o+ _4 B E! K, |, {Bottom-line
- }- @ G% s+ H" I! L5 q% n8 w/ G! CChange creation
/ p% S* b# G; D+ m a0 yChange management
. F$ q; n0 X- X% K1 S2 oClassified8 p7 x0 [" e! y8 p' B) w$ @
Committed( {' }% V# a8 b* y& ~" L
Communication skills
; f4 w3 j- y, `6 t# UCreative
; f" t9 }, m [, U& CDeadline-oriented& z$ W& m9 `6 M& g% y' m
Decisive' C: \8 s3 {$ v: A% m& b
Delegate" S' }& S, z' ?9 l6 \/ ^5 s: d2 o
Direct1 e1 J7 j6 a) r; N# p" G/ P
Driven
0 _+ v8 F! d; f* U' x0 r. u TEnthusiastic3 n9 I# u0 s6 ]& M
Initiative Innovative: ^! [3 N# t, k8 [8 o( R
Insightful
9 H `) }& F& `- _1 `Interpersonal skills8 ^; \! v& J1 u6 D
Leadership skills
% T3 b4 r. x% N, f9 f$ y( aManagement, j( H4 G) }& D. m& u X* L
Model7 R* q+ f5 Q* Q% g6 E d9 I
Motivated
4 ~4 n3 Y; A: H' J4 Y; [Negotiation skills* t A% n# w4 V& |. b) G6 B
Over-achiever
" q: M) Q* [* BObjectives+ t1 f4 Q, o2 n7 Y4 W! r3 `, ^. I. X
Organizational skills
, d! W$ ~, J0 }* GPatient) y* @& _+ }4 M
Personable- t' y& T8 }' x: d
Presentation skills
# Y$ `; t9 d' `5 rPrioritize$ |& K- f; M! P" K9 A
Proactive
; _, P- d. P, }! ?7 k8 f( mProductive7 S' X/ k2 C- u j1 U B4 {
Problem solving
: p" X6 W$ j7 o5 ~* tProduct safety
z- `4 v; {+ \, iProject management3 C( o, j3 b0 L, k5 K0 o- N8 `
Quality management Re-deployed. C9 x F: j* s. K( E
Re-engineer
+ E$ z3 H* j' _/ pReferenced- ?+ [- i5 [, ^/ Y) ]% F. g5 Z) S
Resourceful3 Q1 x0 B! T+ v. l* \
Results-oriented: \; }) n* w/ r' C0 J
Reviewed2 x# [8 }! z' r: F7 u
Self-motivated# L9 r5 n. J% G% Z3 t, ]
Simulation$ p' D% ^+ R1 j. u+ }) u5 [+ M- @) Y
Spreadsheet
1 R1 j/ Q: Q, u$ t1 {: h9 uStabilize! j: y: `4 _1 Y! s
Statistical analysis+ l: M# Y% a# W7 ]2 O
Strategic planning0 l$ D" h4 c: `, p9 s
Strategy
, I" [) I2 q) l xSupervise
. d/ B3 M4 \0 O+ X+ }/ mSystematic5 ~1 Q- {+ b7 _! f
Team building# e, I# O3 s5 ^1 G
Techniques
0 I M* `% n# s/ o6 `3 T7 VTime management skills
6 a5 H( o/ f! H2 P+ x+ V( ETools
/ D) p& Z% @0 ^3 M( BTactics7 b6 I" {7 R$ i
Versatile 0 f- W. \4 m N7 I) h( |" w
Keywords Associated with Finance and Accounting
8 |" a6 ]7 J* `2 Q4 _( v& }" H& s7 AAccount management/ c+ q6 J$ _; D) P$ S; k
AP% X& D n1 t/ y5 m- V1 H# ~* _
AR
/ }# T( l% T/ @3 ~Asset management( c/ C8 j& h( h9 M, ^9 Z/ ~* t
Asset valuation
& }2 `( w' O- M; B u s+ D5 \ATM$ s$ E$ f" h) s& H1 X# w
Audit
) J9 g$ b, F% ?) ?5 q- ^4 xBanking' H. P3 ?2 [6 A+ i$ h+ Y5 V
Bonds
1 x! B( Y- \% _8 lBudget management
1 @5 m2 P" G* T+ k; h8 L% U# sCommercial leasing/ Z2 V8 ], e8 t/ \# e
Commercial loan
. I8 Y6 f! _. I4 E1 CCustomer-driven Conversational
2 R; T6 M$ x3 CDebt
5 t4 _4 y% X) ADividend reinvestment
" F% R* r6 K# h, v% yEquity
/ x" b; ]8 ?$ \Estate planning
; Z2 G5 A& U! H0 F( R5 ]FIFO: X( Y2 m4 X0 R$ I! j
Investor relations/ z H* s5 B$ Z, U. b, w1 ?$ ~8 R t# f y
Load/no load
1 }7 S; L4 m5 M* iPayables management
: n, r1 z: h6 S- x& n pPrice-earnings ratio2 u) }) v5 \9 W1 w! k0 m. L
Procurement
, n; G- X2 i4 F5 p. FReal estate appraisal Receivables management6 o3 c% O3 E. k+ D3 N
Reconciliation
. Y2 h0 U C* A. f# l, L( ORepossessions; Q$ T) }% c2 W/ x% ]* h: c
Risk management* @4 y& v/ h9 t
ROI3 Y) N# l3 ]. P, [ V
Securities
+ e* V$ J& n1 b( QSite assessment
- c/ J. r1 F7 o! S! h9 n5 [* m1 kStocks
, R1 k0 \6 C$ d4 Q [3 @Tax-exempt1 x& i% v. X a, H
Tax-free
% ?+ C# K9 ]" t$ `7 C( XTax strategy
1 G6 y x) ~7 m) Y5 i0 rTrust services9 o& s( G, J! {/ q( E1 G& R
Keywords Associated with IR7 g8 ~% j- O5 d: ]. [5 K: F
Background investigation
, Y' Y' }; {; j i$ n" Q' a5 t/ kBenefits
. n1 x8 E- O9 m# W9 O6 j+ W% w+ MCareer planning$ `/ @9 B( K7 K! Y, T' i0 Y+ _4 o
Compensation
( S6 ?& W0 H8 A9 A! ^' x8 dCross-cultural training
Z% T c9 B8 h8 |3 R9 qDisability plan. q: c! t! g- O4 W2 h9 v# g! _
Employee assistance Employee misconduct
& K# m# @9 k5 ^8 QEmployment equity
5 W; u+ j, Z. w b0 {" g/ H7 WEthics
+ y3 c% [* b$ U; N$ F- [& T0 sFlexible benefits/ Q7 h# a( ^8 g! f& x
Grievance
, W4 m. C# E6 U6 kHealthcare administration
: o& g( s; Q5 r6 g* T, oHiring; V! \# t- A" E% [: E
Incentive8 D: k0 J+ T$ `, c! K3 Y1 W
Interview/ g# P2 j5 ^8 j
Job classification Legal issues
1 `: m$ ~0 A( `& i% W, H1 OMerit pay1 n9 `7 K, t" I9 `8 O) l; Q
Organizational development
6 k* @8 X* A5 W' X5 X, nPeer review: p+ A2 j- }7 ^+ N: p4 @
Pension
3 G4 f; n1 A K( k8 T( JPerformance evaluation: l$ |( k( N$ E) X' e) O' j$ D" k
Review
) W h, u- R2 n1 R8 ^Salary structure
7 J0 U% T, W. s, _Service awards( }: o+ v I9 N6 ]) \1 X
Training
; M' m& P; `% C$ B( P3 `9 `Keywords Associated with Marketing, Sales and Marketing Research9 C- m8 v" n2 i( u$ ?% D
Advertising
4 l- l# \. S) u- e" r$ DAgency( c" _ n& q$ s; l
Block plan/ U4 d& C/ ]8 [
Brand management
& a8 ^' B: {8 l4 F: O$ aCampaign& R/ i. a" ]9 _, d
Collateral materials
5 ?; q( z% n, Q( ?& V1 K5 F- JCompetitive analysis
, B' F( [6 J9 V" ZConsumer
; ^( N+ w1 X9 |: k0 HCreative ability
/ v" p" x, X- ] p( V8 M0 UCustomer relations1 c1 f) P7 R4 Q/ F( A7 d
Demographics! S, O4 H6 M% f* Z1 d
Direct marketing* Q1 H$ Y: Z+ R. q0 o
Display" ]6 u6 I- e# [1 v# H, b
Distribution channels Feature3 W7 b$ \7 ~' E" L+ V6 z( V6 {
Image- K, Q* e& \5 L/ x7 y% ?, {
Inventory turns A% @# \, _9 V6 g1 {
Launch
. C3 i+ _2 g+ {2 m- G+ ~Market analysis
; d0 b3 ^' E; L4 yMarket assessment1 h8 l$ K6 [" C: I
Market share
* ~" Y- B8 @3 f+ jMedia planning; r* @; X( i7 Z) S) N3 i/ o
Merchandising
/ u+ k3 E( h9 R1 x) oPackaging
; M& O% j1 o, d% vPenetration2 L4 x h" K$ g
POS / point of sale2 o* v! f7 h9 l: b7 l# R- B
Price value! s# V" x! P- A! Q6 U0 u& Q
Private label Promotion. P# J) z$ V+ j; B$ w8 n
Promotional materials
2 @. a% N1 s- ^6 F3 B9 ~Rebates2 ]5 x; M, Z& W: C7 F, L
Revenues
+ D% P3 @+ G0 H2 [$ vSales6 h3 S" a% R6 E5 \8 Y- o5 w) q0 O
Sales maximization
; Q, ?/ p' f0 c' gSegmentation
" d5 ~4 [5 ?( [& [( r M9 o6 F/ RSell-through
! W& Z I2 ]; ?/ G' M/ q0 AStatistical analysis& r( @+ e0 s7 m: c ^; V
Targeted customers
Y3 d& z; @! q3 q0 l! ETrade management3 S/ a8 f1 _0 _+ H& x6 ]
Vendor : ~$ ?' L% [( O& b8 e
Keywords Associated with MIS
9 c2 a2 ~# m" }( j" mAnalog$ P1 a8 |4 X' c6 q) \0 I1 s# Y
CAD
# r# x" ^, ]' v$ L0 W8 U9 t3 \; ~Client-server
* A" ~/ T2 h: |Compugraphics7 B: J& s) }6 L$ s( ~; j- c
Concept design8 q2 _( Z9 ^; C' S; W& F8 `" X/ O7 y
Data modeling
- @ B! ]! |, s, n! UDatabase Desktop publishing
& q# z5 u5 ^. M2 R) g! IDOS0 e0 E0 j# p" I6 z% a" K
Internet
# \# u& S: E0 S' o8 J% pLAN/WAN9 x7 }0 z ]* Q# K
Laser, c" Y6 J* B1 A+ J& h0 S
Mainframe
1 h9 c j4 e. v& p+ }- PMulti-tasking Optics$ Z. {5 n% ~* c( r! s4 J* X5 k
OS/2
5 U* n- `2 H ~Product support
- H! M; L8 Q$ Q2 qSoftware development- l" r z& p0 v* X
UNIX
. D0 c# r& a% z5 Z4 A9 F1 g" tWINDOWS
- |! G2 o( X- U$ HWorkstation
, C6 [$ z/ I! V: n5 L( ?Keywords Associated with Operations+ \( B, H* u+ ~3 y/ ^
Automated materials handling, c8 j" }8 N9 R
CAD
2 z j8 m* v# D! qCAM8 G) r; J7 [, y4 S f! y
Change management
. b! ]& P2 E" HFlow diagrams JIT7 H. z! p/ [ j$ ]
Manufacturing operations6 q4 K/ U: O, w
MRPS1 X/ w$ O# m9 [0 U. Q/ A" K7 f" L
Processing maximization Project management. B$ v- N \, C# W o& G" y
Queuing theory
% u) h& k% I* C/ M1 s0 o$ j, m$ kReal-time processing control
# F! y& b* G$ Q+ J/ UTotal quality |
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