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Position: IT Small Systems Specialist
" D6 a/ u' D; O* AReports to: IT Manager % v @; I$ m3 b! D( J5 M8 y% j
Location: SYSCO Edmonton1 N# W& _0 B2 z v/ D
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Position Summary:3 |1 J! x- b8 _$ h6 @
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.* I+ Z; |- M0 d Z; S
0 W5 O5 P, |! Q' TResponsibilities:/ S4 i3 A' n* O3 u* K! X( D( L" A5 d
§ Provide high level of customer service to internal customers* w% r1 N9 H; P; ~
§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution / M; N: l# v; E7 e* }2 ~
§ Hardware and software installation, configuration and implementation
H7 t2 b- P+ x2 K: {3 C. b: F% z6 E§ Ensure software and hardware standards and other policies are adhered to at all times
$ }( {2 q ?5 N& k9 e& Q* _§ Liaise with Corporate IT Helpdesk
! v K) r( G" t5 ^6 e§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert; t/ M5 K9 Q5 Z5 J" ~- Q" S
§ Develop and maintain good working relationships with internal and external parties
: K9 m' r, G m§ Special projects as required
9 m% B4 {, D8 ^0 U$ k§ May be required to provide after hours pager support for emergency trouble calls
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' N% h$ A2 E+ G9 q. D6 KQualifications:, b- J, V" \$ s
§ University or College degree in Computer Science and at least 2 years of related work experience
- V6 c% e7 E: N. O" V; Y9 k4 N§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
6 W7 D- s: ?' y- W§ Fundamental commitment to customer service; ~/ V$ O' G! f2 @) p! z H
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues# H/ F ~/ P2 y: k0 l- o4 z
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware: J# p, l9 R8 F! o! |9 Z3 y! e
§ Experience installing, supporting and troubleshooting client desktop software% ~1 ~% N& k: h, ^: z$ D3 q
§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems1 j" |" w+ Z% f: @( t
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Closing Date: September 16, 2005
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' d& n% h- n" _4 w `7 O$ @Interested applicants should forward a cover letter and résumé to:( f9 g U, y, K
Beverly McIntosh, Human Resources Coordinator N. f$ {( a; \. K7 f4 K/ Z7 y; t
Fax: 780-451-3546
( ]7 d$ E8 D; T. @8 X! n3 CEmail: HR.Edmonton@sysco.ca0 I9 g+ _! @$ j2 d ^) t" S& o
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; Y7 c* A1 N0 r9 R U$ V" v3 kPosition: IT Manager / M6 g" c& Q9 {
Reports to: Director of Finance & Administration
$ v! y& x3 D) p, \/ X- MLocation: SYSCO Edmonton; f6 w+ }6 f( h1 p7 Q3 ~
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Position Summary:
1 K6 b$ L" K2 W' O5 k4 f% r, _, ZThe IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto). 3 {$ I" ]; W$ q) r9 a$ v& C
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Responsibilities:5 m4 w5 X& |3 \" [5 B8 h
§ Manage a stable local IT environment
: _9 h' P. I% q. I' _§ Manage and coach staff in IT group& N S- ^$ l& W' `7 M
§ Oversee and provide small systems technical support
" i& A4 a" z, F: l! A) z§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives
( \/ ^0 d* K9 U, A$ Z# N7 B: f" v§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports( H% g2 H( B, }5 I
§ Hardware and software configuration and implementation
8 r$ ?+ t+ U* C6 e. _) C; ^) H; I4 h§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to9 D$ d8 _2 @( u5 n0 X! C
§ Ensure software and hardware standards and other policies are adhered to at all times
2 X7 ~, N/ q! x4 d* ]6 a L§ Perform network administration at the domain level; managing user accounts and network access
/ |# L3 j+ |% P% ^8 }§ Develop and maintain backup and restoration procedures2 d; K* o& I, C$ c% |( e; {
§ Develop and track IT budget as well as IT capital spending plan
' ^& P K# b( x( Y) z) u+ m§ Liaise with Corporate IT Helpdesk
9 h$ J: S$ N' w5 W, u§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert5 _# ?8 h6 R0 _% q/ d
§ Provide technical and procedural recommendations to management+ Y6 [7 K7 @( w- |# X
§ Manage user ID request and approval process in conjunction with Director of Finance
: M% V' \1 m" h9 u; e§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT
5 l' Y$ ~2 j9 a8 ~- E7 a% I$ p9 w§ Coordinate and support end user training6 j' K2 A9 }% L. ~% }4 ^8 l
§ Develop and maintain good working relationships with IT related suppliers and service providers
; ?! M/ n1 h p4 v( \" i§ Collaboration on development of internal intranet and external website maintenance
( K$ J8 g5 m K8 F: A& B' |§ Manage all printers in the building5 ~& H0 |# Q L [! b' `& q
§ Special projects as required5 y/ b) n" y: R# c* h. s) h- G8 D
§ May be required to provide after hours pager support for emergency trouble calls+ G ~( a" @& D+ |- n
, z( X3 c4 s( Z! P1 L% {Qualifications:
+ b9 L. X! ]( \' b% M§ University or College degree in Computer Science and at least 5 years related work experience
7 R5 N- J2 D0 [4 y; j H; g§ Excellent leadership and organization skills+ z8 u1 M8 J& L5 q, r# k
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level
0 p6 w2 Q$ x2 `1 Z' S) n§ Strong interpersonal skills with the ability to communicate at all levels within an organization- V! P, H- h$ t: `% z
§ Strong small systems technical support experience% |. v6 r3 [4 u0 }3 T# v
§ Fundamental commitment to customer service and process improvement
: l! @: S+ x+ t4 `' v% T§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues g8 ^& ~% L" N; H4 ~; ^$ a7 [
; @' }" U# _, h5 o8 M2 {1 T- D2 n" KClosing Date: September 16, 20058 e) V$ u Y! E
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Interested applicants should forward a cover letter and résumé to:" ], M/ A5 f0 t
Beverly McIntosh, Human Resources Coordinator$ M/ F( X; W. b! x
Fax: 780-451-3546- B6 z0 j8 b, F/ w2 R% _1 L+ o) A; D
Email: HR.Edmonton@sysco.ca7 ^4 C5 E3 ~- f4 f8 l9 r, F
t( l5 O% L! j" R& Z- v5 e. B8 [转自华枫论坛 |
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
