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SORRY, I COULDN'T WRITE CHINESE IN OFFICE.
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I want to share my story about my little daughter in Dayhome at Edmonton trying to give some patents like us who have to send their kids in Dayhome or home care center some ideas. I also like hear some suggestion.+ @7 \4 [1 X" N
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This March, after several months’ research, we decided put our little daughter in a Dayhome. There are several reasons why we chose this Dayhome:6 W7 K" R n* a; ]( Q
1.One of our close friends sends their girl to this Dayhome. Obviously, they satisfied about this Dayhome. They have been there going to two years.
3 p8 n. ?$ e! a8 ? L) b 2.The Dayhome Owner is Chinese who speaks our language. We send our daughter so early, at least we can do is to keep our language.9 Z1 j/ d" d5 [- f
3.It very closes to our house. Since there is a bus routine pass through our house and this Dayhome location and our daughter only 22 months old, so there won’t be a rush to push the little one getting up early and my dad can take her to this Dayhome by bus.' H7 I1 P# U- _$ J1 b" k+ F
4.My wife, my parents and old daughter all went to have a look on this Dayhome. It is clean and very well organized.
% J9 W7 e9 k& b8 V' [We thought this is the perfect Dayhome for our daughter! However, we shouldn’t have been happy so early.
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6 s( U* G7 h/ z' A Y# SDuring April, the first week is a short week, my little girl looked happy, and then the following week she only had stayed at Dayhome for 4 days too (Friday stayed at home with grandparents since It was snowing). I remember just the week after this week, one day the owner called my wife because she said our daughter was cried all the time and not follow her instruction and she asked my wife to get our daughter, otherwise; all the other children will be affected by our daughter. So, my wife had to pick up our girl (she was not crying when my wife got there) and brought her back to our house to grandparents and went back to work. After that we just wish that the owner won’t do this oftenly. The next day when my wife picked up our daughter, the owner taught my wife a lesson how a child’s experience will affect her life in the future…Anyway, she just worried about our daughter. She also mentioned that we could drop off or choice another Dayhome or Daycare. We didn’t pay much attention on this one. We thought that our girl is too young; she needs time to fit in. Actually, she mentioned this point couple times already when we thought back.% e2 I H6 Z$ M9 z# `
Close to the end of April, there was couple kids got sick in this Dayhome. As a result, on May 3th (Monday) we found our daughter got running nose, so she stayed at home until May 10th. Running nose was the only symptom my daughter got, no fever, no cough. May 11th, 12th were ok, May 13th our nightmare was coming!4 S' w6 Z4 X# L4 ~1 B7 O( \
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On that day, my dad dropped off our girl around 9:15, the owner called at 9:40! She told my wife that our daughter couldn’t stop crying and won’t to outside with other kids. She asked my wife coming and gets the kid. My wife said that she was just in the middle of something and she will ask my dad to get the kid. She said ok. Then my wife called home, however; my dad was not home yet. For the people who familiar ETS all know that you have to follow the schedule catch the buses. Before we send our daughter to Dayhome, I did some home work. I got the bus schedule and highlighted when my dad should wait for bus to Dayhome and when he can as soon as possible catch the bus going home by himself. Even we made best plan and the Dayhome is not far away. It still takes my dad one whole hour for the round trip. So, when my dad got home, it was 10:00 already. After he knew what was happening my dad took out the schedule, put on glasses and checked the next bus – 10:20! There still is a little time and my dad had some water and on his way (My dad is 73). He didn’t know that after 9:05 the schedule will change to 30 minutes between two buses. There is no bus at 10:20 instead of 10:35! He had waited 10 minutes and started worried that he must do some wrong. He went back home and check again, this time my dad figured out there is a note “after 9:00, and every 30 minutes until 1”! He missed the bus 10:35! What my dad suppose to do! He decided to catch 11:05. Just at that moment, the owner called in, my dad thought that must be something or someone about the kid, so he got the phone and the owner said: how come you are still at home! Why didn’t come pick up your sick kid. How come an old person cannot keep his word! My dad never heard a person said such things to him before! He had to defend for himself: “I am 73 years old senior. I just missed the bus.” The Dayhome owner said: Don’t come, I am going to call your daughter-in-law.
0 _( B* [( t4 y& J4 ZWhat she told my wife is my dad yelled to her! She also said that she is in business not kind of benefit center. I just wonder what kind business it is. She can do anything she wants and we paid to her and we even cannot make a mistake! The worst thing is she blamed us for we did not do we should do under that emergent condition. She call that is emergency!4 h$ t3 Y: v& ~0 m$ {
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My wife stopped what she was doing in no time, rushing out of office and driving the car directly to the Dayhome. My daughter was not crying! What did my wife can do? She just said sorry again and again. The owner still complained that before she called my father, she had seen several buses passed through and all the kids in the backyard and she told my daughter to go to backyard too, however; our daughter didn’t follow her guide. My daughter was 13 days to 23 month old!- H1 ~" C; N4 _: N" ~+ F) ^ o
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When my wife got home, my mom told her that my father worried about what the owner could do and he caught on 11:05 bus already! My wife drove along the bus routine looking for my dad…
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Just after my wife brought out the girl several minutes, my dad was in front of the owner’s house. She told my dad my wife got the kid already. My father tried to explain what happened and also tried again told her that our daughter wasn’t sick. She said: “did you mean I lied? Here is Dayhome, it is not a sick kids center!” My father left her house and walk along the bus routine going home alone… My wife found my dad and took him back home. U: c; H) O/ l5 F. J, c% J
3 y/ w5 x. Q4 [At that night, I called the owner by myself. I told her that we watched out our daughter that she didn’t have any symptoms showing she was sick, could we send her to Dayhome next day? And meantime I tried again to explain what happened and promised it won’t happen again. She answered “you can if you want.” “That’s your family’s business not my” I tried to communicate with her. / |% W. t% F; f, V
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What she told me in detail can be summarized as follow:
0 b& a) q- p" d# c" t, p! @ 1.My daughter is not ready. She only takes those kids who are ready, otherwise; she will get into trouble when Dayhome center send a person coming and checking randomly. Because the no-ready-kid will drive the Dayhome to a mess.
0 R, z x [4 K! G$ G7 u 2.What happened in that day is an emergency. Our reaction is too slow and we tried to avoid the responsibility putting her into a dilemma. She cannot let that kind of things happen. She doesn’t want to hear my explanation because that is problem among my family not her.
: z1 i" ?5 H# _ c+ ]. c 3.She wants best to my daughter. She doesn’t want my daughter is not happy, doesn’t want my daughter crying and that might affect her personality. Also doesn’t want my daughter affect other kids. Because of my daughter, other kids had shown depression already!
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7 s+ A. ?; z$ J4 t% uI have to say I was very angry at that time, but for my daughter’s sake, I didn’t argue with her. I just said how about we both don’t mention anything about before. Please accept my apology and we try our best together and make it works. I hung of the phone…
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That was a long day for my family!
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If you think that is the end of the story, I have to say sorry.9 A" S( @' r$ Z r0 C' x+ j
" p! U" V8 d3 v% ~2 _Thursday is so-so. We got lots negative comments in the children’s development note book. When my wife was picking up our girl asking her how she was doing, she said nothing changed!* m+ j- \9 _" T- T' {
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Friday, my dad tried to comfort our daughter on the bus and told her that is fun playing with “little friends”. “Say hello to A-YI”… … She cried just when she was getting the front door. My dad hold up her and rang the bell. The owner opened the door and told my father” After you stop her crying, then I’ll get her” Since my dad had to take of my daughter’s jacket and trying to make our daughter to calm down, he stepped out the mat inside the door. The owner said immediately: “Please back on the mat, you just came in from outside, your shoes are very dirty!” My father said nothing. After a while, our daughter stopped crying. When the owner showed up, she started again! My father told the owner “Could you take her and say some nice thing? I think that should work” The owner said to my dad: “No! I cannot. She scratched me yesterday when I try to take her”.............- r& `0 |8 H2 \* F9 e( F- x
9 m) X4 S$ ~4 vI got this information when I called my dad in office at 10:30. Then I called my wife. After few minutes talking, we decided to quit from this Dayhome right way. My wife only works half day on Friday, so she went early and gave the owner a notice which is a quit notice. Before my wife went to there, she called first, the owner had no hesitation at all said O.K. My wife almost said nothing before left; the owner said that “We don’t have YUANFEN!” “Please sign this form! I wrote down the kid is not ready, in this way you can get your left money back.. H" e3 R, n% H5 Z' D( H
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That’s it!& v2 O+ {9 X' p8 v6 f; U" b
/ P) ^; B( n& Z! L& b! w" WFrom this, I just wonder, is it normal for a Dayhome owner behaves like this? Even the kid is a “trouble kid”!
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Right, let’s talk about our daughter a little bit. She does can say some Chinese words and understand what adults’ sample guide. From a baby until couple month ago, she never was a cry-girl. She smiles all the time. Before one year old, she loves everyone to hold her. After one she became a little bit shy, however; she does have negative side we can see. When she cannot do something smoothly like taking off shoes, she got a temper. But we think it is in normal level because she never scratched someone before. And I still cannot believe she scratched the Dayhome owner. All of our friends said she is so sweet and definitely an easy-take-care girl! However, when I used this as an example tried to convince the owner at the night I called her, she said whether a kid easy to take care or not is not depend on what other people say. O.K.! I cannot blame the Dayhome. What I can see is our daughter cried more and more in last couple month. Even my old daughter noticed that. I am not saying this is all the Dayhome’s fault because lots kids will change in a different level after they are sent to Dayhome or Day Care. What I am thinking is:
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4 ]5 R4 c' j- c7 Q6 Z 1.What is ready? For people who have kids, all know this is a non-measurable question. I consulted lots people on this, we all agree that kids never be ready for a place even has a single rule outside their home! In most case, the instructor is a key role on this game. Only probably one of thousand or less kids is the trouble-maker. I pretty sure I am not that lucky which my daughter is not the one.
+ J/ T! v- ^2 Y: E: u) W8 k6 q4 K 2.What is an emergency? In Canada, I know you will be called to pick up your kids if they do sick or give others a big trouble. I totally understand this. I still remember lots things when our older daughter was in daycare in Toronto. It’s pain in the butt! Her disappointed eyes when I dropped her off at day care are still in the bottom of my heart! There was a boy in my older daughter’s room. He cried all the time and often fighting with others. Couple times he was in the time-out corner when I was there. His father did get calls as I know. However, the teachers tried keeping a big heart on him, they told me his single father working so hard to make their live works and they don’t want the father lost his job for this again(It happened several times already). So, my point is if a Dayhome could try best to help us can focus on our job. Doesn’t matter where we are, the employee always asking for leave because the “emergency” of their kids is not a good thing. Especially, we are immigrations we got more pressure already. At first place, I thought the owner could know this indeed since we are in same boat. Now I think I am wrong.- d9 A3 W0 }& \ a
8 v3 A! ~8 n0 |+ iAll the sudden, my wife and I got what happened in the past one and half month. The owner doesn’t want little children at all! However, she cannot speak it out, so she did in this way let ask quit.
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I wonder why she couldn’t tell us directly, we all Chinese and I told her when I called her that we don’t have any problem on communication. But, at final I still got it wrong! My mother language which I thought is an advantage now is the biggest disadvantage! |
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