ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
$ G( R- U" U& sTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
" L  S; I3 }8 x/ q0 [3 U0 j. r! LClosing Date: October 5, 2010
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: ], K- h9 w, YJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
! ?+ k" R8 Z0 ?0 {-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
! ?" C. M" F5 \9 n1 X( P-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
( k2 [) [& |9 V- F2 V-Train and supervise volunteers at front counter or reception
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Qualifications:
! ]! D9 Z7 u4 C-High school diploma or above, two years or more related work experience
" V8 W" ^, Q$ _( y# d9 }1 y-Exceptional customer service skills, ability to handle multi-task requirement
% o. t7 Z! t1 c" y! e-Works well under pressure, ability to work well independently as well as in a team
! Q- a* J4 {% a8 t# ]/ Q2 v-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

# I$ d: Y, H5 `! RDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.