ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
4 k2 N% L2 H2 l0 S) e0 j- F& p' WTerm: 1 year contract
. ^5 S2 y0 n: gHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

* k) G; |: n' J0 bJob Description
2 H2 b, {! L* Z6 |-Answer multi-line phone calls professionally, politely and directing the calls correctly.
# |' }: t- m2 t8 U-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
: p0 X% E6 L. s-Train and supervise volunteers at front counter or reception

; Q, ?- Z3 o5 z( L8 G) YQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
- l) p5 U# L1 f% u0 x9 C) ^* \-Works well under pressure, ability to work well independently as well as in a team
, X6 Y8 N$ A$ _. R-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; q( [2 l3 I2 u% x0 {; WNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.