ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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  D3 y* R9 n* d% y* |Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
. @# ]3 z) ]7 h8 c( [Hours of Work: Part-time: 21 hours per week
! x3 A2 X/ A' z( g1 ?. YClosing Date: October 5, 2010
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6 g$ O! |& S% JJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
: v+ u" M% _2 Y! s& X-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
3 ?+ W1 d# p& A3 r& J+ C0 Y5 P4 G-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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4 Z, |6 Y: D) r  AQualifications:
9 P2 [, ]4 w" e. J-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
/ M" x+ W- U+ I1 A1 |-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
4 u& d. X, O, h! t* _' o-Requires police security check at the expense of employee and child welfare check

0 X# r9 X8 K6 Q9 {+ K6 pDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  C9 c" W9 h. o9 q# v& E4 j6 U" }Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.