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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 6 Q  J% w9 Z. h: Q  x
Company: Delta Edmonton South No. 2
# Z  v$ E; L& Z5 h4 ?: a8 FLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 / A# }% X$ V2 n+ b% Z/ A4 x8 a, I& v9 }
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            * ]5 D" t# E: E; J" q. N- [
Vacancy:  4  
& v$ L" R1 h+ c, e* {$ k+ G1 T6 I9 j7 r' u# z
Job Description:       
5 V, V0 U7 S5 [-        Checking guests in/out 6 B" @6 C# H! u
-        Answering guest inquiries regarding hotel services
& h3 {0 L* V4 }( ^9 o) g: r-        Provide information about services available in the community and respond to guests' complaints   i; `6 w3 L. J: k- o" {
-        Answering telephone calls and handling/ balancing cash
" m4 [( \& S( w$ Y-        Balance credit card machine
- W1 q( b- M" s9 n; t; e1 c5 U-        Maintain an inventory of vacancies, reservations and room assignments ! k$ g5 x! P( h
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems + v  @! l5 Q: W& X
-        Present statements of charges to departing guests and receive payment
" H) j* h6 ]) t4 y' h2 q- e-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
( ~  ]6 ]- u4 w$ K  V' a-        Perform other duties as assigned by Assistant Managers 6 F- q$ B8 @0 p% l% \5 m
Skills/Requirements:  I4 P" i# k; ]
-        Completion of High School
$ M) N2 G0 T: m3 E-        Strong English communication and interpersonal skills 4 ~% m. L8 A1 [4 _) F
-        Good computer skills     
/ H7 v: V: Z1 `9 W, x/ `  r! A-        Must be able to work with minimal supervision in a high pressure, high volume environment
+ ^' x" h2 M0 s6 `-        Minimum 1 year experience, strong guest service skills - M# {1 w. z/ ^6 \. j
-        Ability to work night audit shifts and weekends ) I7 u+ Y3 P5 P; f
-        Emerit professional certification for front desk agent is required  
- ]7 W0 n) ~* w3 K6 {4 w& N5 p$ H" K+ w' T3 b8 V
$ I. l4 X0 k( |  v
Please apply in person or send resume by fax:  780-434-5298  
' V) h8 I% m5 s) UContact Person: Heidi Crites  / d) P+ N( F5 g
Title:  People Resources Director
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