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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
  _6 T: @5 X$ L6 [Company: Delta Edmonton South No. 2
( l; y  E8 m. o, BLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 4 _; Q2 H/ M4 J( c7 I! J" K1 n, Q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
/ a5 S' G2 H' o% R2 u9 C: z# CVacancy:  4  2 ~% v; w  {. L5 m! g
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Job Description:       
. W+ S7 C- R7 J* v/ A; p$ N8 M-        Checking guests in/out * [. \, E) t" n
-        Answering guest inquiries regarding hotel services: ^; ]3 }! ^/ A' V- o( b; o
-        Provide information about services available in the community and respond to guests' complaints
9 ^; P4 C- E6 r7 X* ]-        Answering telephone calls and handling/ balancing cash
* G  {6 b+ r& F-        Balance credit card machine # b! Z2 V- X3 e* N; r: B
-        Maintain an inventory of vacancies, reservations and room assignments " d! h3 Q% L* r5 M( d  H
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
& y4 X( H/ `( h1 _$ ]- q-        Present statements of charges to departing guests and receive payment
7 K: j: P! W. ]) Z; I( V) w-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
: O0 C- z" }  c. R" Z-        Perform other duties as assigned by Assistant Managers   e6 h* K$ A/ R$ e
Skills/Requirements:3 R5 l. L' p2 U+ A( @" r) @
-        Completion of High School
" S" h, H) r/ v& d-        Strong English communication and interpersonal skills : c' D. c6 L/ }$ T5 w' _1 K+ y
-        Good computer skills     7 a1 C- k  ]* V' Z! R9 L% t
-        Must be able to work with minimal supervision in a high pressure, high volume environment5 M7 a3 [# E9 v, V; Y
-        Minimum 1 year experience, strong guest service skills
9 M4 \: _' _/ D/ c( y# o-        Ability to work night audit shifts and weekends
" y9 L) v( L2 n5 A7 Z+ L-        Emerit professional certification for front desk agent is required  4 n# b3 S4 k  W( v' D+ B  O+ ]

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3 O& T$ F8 G  j8 N; r+ {Please apply in person or send resume by fax:  780-434-5298  2 Q+ ]1 V& }9 Z0 _, y+ ]* S  u
Contact Person: Heidi Crites  0 \" Y& Q4 ^" P4 @0 ?
Title:  People Resources Director
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