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Position: Hotel Front Desk Clerk (NOC 6435)
0 [2 r; v& y1 p) G1 ?' N. QCompany: Delta Edmonton South No. 2 , ~9 Z( Z% Q9 i, Q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 0 T* K$ B/ c2 z( S: ?3 x
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits : N+ A; Y9 h Y# q
Vacancy: 4 : W. {: M. m% _ e. y9 Q, f( O
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Job Description:
* k- h1 v: {9 ^3 h$ Y3 u7 q5 o1 ]- Checking guests in/out
( n; n8 l! i: @- Answering guest inquiries regarding hotel services+ U w" z* j$ @: X; [( ]/ y
- Provide information about services available in the community and respond to guests' complaints
, ?# S% z+ O5 N* i5 q, l" B5 _- Answering telephone calls and handling/ balancing cash
) X! M9 T9 R |+ r. T- Balance credit card machine
& d) D# ^* C. b1 \8 ?- Maintain an inventory of vacancies, reservations and room assignments * V( F1 T3 P/ g( w% D/ N
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
0 b5 P; G3 a" b% y- f- w5 y- Present statements of charges to departing guests and receive payment4 s" |& f$ y* z
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 0 F( ~4 y6 L" E* X
- Perform other duties as assigned by Assistant Managers . f4 |: D0 {* f& d, {6 X- T4 K8 `
Skills/Requirements:
, B4 ~: b/ J6 Y- Completion of High School
s3 A$ e8 h7 y, L4 w- Strong English communication and interpersonal skills 9 g1 ~2 q* W: I" B# I& Y
- Good computer skills / w% N3 t' c. G e4 z/ N3 w
- Must be able to work with minimal supervision in a high pressure, high volume environment
1 J$ `1 o" }6 L7 K+ ^* n: J- Minimum 1 year experience, strong guest service skills
9 a2 q+ u! r4 |& h$ d1 j6 U7 p- Ability to work night audit shifts and weekends / N4 u- z, h$ v
- Emerit professional certification for front desk agent is required : f6 J/ `$ t' |3 [% _3 K- f
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Please apply in person or send resume by fax: 780-434-5298
- P$ x. i- q e7 ], g4 ~9 Z. qContact Person: Heidi Crites
( f! |. N0 c* V) g2 H& w+ \Title: People Resources Director |
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