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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 5 K1 {( T; Y; [! L7 a, D1 w
Company: Delta Edmonton South No. 2 . t1 w  B8 C  O. u) Q: b, v# C
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
! K: i: t5 E4 VWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            6 p( W$ X. Z4 c0 W
Vacancy:  4  : f) P$ k* v$ m+ D- P

% y3 ?- h' M6 e2 IJob Description:       
( w) G" p0 N# J5 [: T  i-        Checking guests in/out 7 ]2 o% w  |$ ^
-        Answering guest inquiries regarding hotel services: r7 G! r5 v3 W+ S; j2 E
-        Provide information about services available in the community and respond to guests' complaints 8 p% ?1 e* w" B# k
-        Answering telephone calls and handling/ balancing cash
: W' g) u8 g7 G-        Balance credit card machine
9 V/ |4 T3 n! ]& V5 x; G  K-        Maintain an inventory of vacancies, reservations and room assignments
$ ]: Q! D3 ^2 {-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
6 I5 e$ G  p7 p; l-        Present statements of charges to departing guests and receive payment- x9 K2 ^5 B5 s# B
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards + g! B; T9 N. I( b/ H( _
-        Perform other duties as assigned by Assistant Managers
8 W8 O5 E# Z* u4 D! DSkills/Requirements:
* [( k2 \0 t8 g-        Completion of High School
. K4 N# e+ w& ^  n6 k$ M4 a. C-        Strong English communication and interpersonal skills
! G% J% |! w5 \& K( L-        Good computer skills     . g1 c/ Y$ [. R, U
-        Must be able to work with minimal supervision in a high pressure, high volume environment
2 C. |- o# ?/ k) E5 B0 Z/ o( c-        Minimum 1 year experience, strong guest service skills
; m- {3 t1 M4 S- A-        Ability to work night audit shifts and weekends 5 c3 k4 `4 C# _+ w
-        Emerit professional certification for front desk agent is required  " |" `3 E; D; L0 x9 ^3 ~& _
$ M: m/ C8 W0 M2 a5 X

' X! G3 q& A7 _& m. ]4 m8 P7 f' L$ sPlease apply in person or send resume by fax:  780-434-5298  ; Y4 w% C: T2 L) C/ J; z+ ?2 z
Contact Person: Heidi Crites    |& E# U5 z0 P7 i' X
Title:  People Resources Director
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