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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
0 [2 r; v& y1 p) G1 ?' N. QCompany: Delta Edmonton South No. 2 , ~9 Z( Z% Q9 i, Q
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 0 T* K$ B/ c2 z( S: ?3 x
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            : N+ A; Y9 h  Y# q
Vacancy:  4  : W. {: M. m% _  e. y9 Q, f( O
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Job Description:       
* k- h1 v: {9 ^3 h$ Y3 u7 q5 o1 ]-        Checking guests in/out
( n; n8 l! i: @-        Answering guest inquiries regarding hotel services+ U  w" z* j$ @: X; [( ]/ y
-        Provide information about services available in the community and respond to guests' complaints
, ?# S% z+ O5 N* i5 q, l" B5 _-        Answering telephone calls and handling/ balancing cash
) X! M9 T9 R  |+ r. T-        Balance credit card machine
& d) D# ^* C. b1 \8 ?-        Maintain an inventory of vacancies, reservations and room assignments * V( F1 T3 P/ g( w% D/ N
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
0 b5 P; G3 a" b% y- f- w5 y-        Present statements of charges to departing guests and receive payment4 s" |& f$ y* z
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 0 F( ~4 y6 L" E* X
-        Perform other duties as assigned by Assistant Managers . f4 |: D0 {* f& d, {6 X- T4 K8 `
Skills/Requirements:
, B4 ~: b/ J6 Y-        Completion of High School
  s3 A$ e8 h7 y, L4 w-        Strong English communication and interpersonal skills 9 g1 ~2 q* W: I" B# I& Y
-        Good computer skills     / w% N3 t' c. G  e4 z/ N3 w
-        Must be able to work with minimal supervision in a high pressure, high volume environment
1 J$ `1 o" }6 L7 K+ ^* n: J-        Minimum 1 year experience, strong guest service skills
9 a2 q+ u! r4 |& h$ d1 j6 U7 p-        Ability to work night audit shifts and weekends / N4 u- z, h$ v
-        Emerit professional certification for front desk agent is required  : f6 J/ `$ t' |3 [% _3 K- f

: S$ M0 c1 O. y$ }& X0 k+ m5 W4 `& L9 J4 @: G
Please apply in person or send resume by fax:  780-434-5298  
- P$ x. i- q  e7 ], g4 ~9 Z. qContact Person: Heidi Crites  
( f! |. N0 c* V) g2 H& w+ \Title:  People Resources Director
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