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Position: Hotel Front Desk Clerk (NOC 6435) % j& w1 I/ O; ?
Company: Delta Edmonton South No. 2 % c$ d/ `3 a) ]. [ ~5 j) U; \
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
. a+ T/ U# _# G5 ^$ M( nWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits $ M h# i* A# X* ?% [
Vacancy: 4 2 V# v! m8 C8 s& m
" l. @4 B! A+ O! m4 ^3 F5 x! |# |Job Description:
H3 ]3 O+ S$ B) H* X- Checking guests in/out
# Z' u9 {+ e W! ~- Answering guest inquiries regarding hotel services, ^6 \1 D1 `! Z. `$ k* C# g
- Provide information about services available in the community and respond to guests' complaints ; p) k( J* X1 M5 g
- Answering telephone calls and handling/ balancing cash
: \- E% M7 W2 Q1 I( p3 H9 V! X- P- Balance credit card machine
3 w: g; C6 T. Y- Maintain an inventory of vacancies, reservations and room assignments 6 y9 A* t, A4 U) f4 E
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 d/ b' i0 R' q
- Present statements of charges to departing guests and receive payment! q7 H4 M5 [- Z2 o# ?# z, _
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards / z( v% D4 m2 Q' g& C
- Perform other duties as assigned by Assistant Managers 8 ~6 N$ @4 C! F* T! G
Skills/Requirements:
2 a+ ]. z- b3 g/ k4 B$ z- Completion of High School
$ @/ b. {. O A9 {! G! m- Strong English communication and interpersonal skills & ~, g( s$ j! \5 H
- Good computer skills
& ]# L6 o" ^8 }8 f+ C# y4 a- Must be able to work with minimal supervision in a high pressure, high volume environment, ?. L: f& H0 S0 J
- Minimum 1 year experience, strong guest service skills
; g$ c6 j. M# H& H- n" \- Ability to work night audit shifts and weekends + D5 H; }. P: n
- Emerit professional certification for front desk agent is required % ?" r7 r5 Z* q/ B
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& b# j( m( j: S( C, qPlease apply in person or send resume by fax: 780-434-5298 . U# W% K0 X7 t( @4 a. R
Contact Person: Heidi Crites % |2 Z8 q1 ]: z- @, M8 H
Title: People Resources Director |
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