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Position: Hotel Front Desk Clerk (NOC 6435)
_6 T: @5 X$ L6 [Company: Delta Edmonton South No. 2
( l; y E8 m. o, BLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 4 _; Q2 H/ M4 J( c7 I! J" K1 n, Q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
/ a5 S' G2 H' o% R2 u9 C: z# CVacancy: 4 2 ~% v; w {. L5 m! g
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Job Description:
. W+ S7 C- R7 J* v/ A; p$ N8 M- Checking guests in/out * [. \, E) t" n
- Answering guest inquiries regarding hotel services: ^; ]3 }! ^/ A' V- o( b; o
- Provide information about services available in the community and respond to guests' complaints
9 ^; P4 C- E6 r7 X* ]- Answering telephone calls and handling/ balancing cash
* G {6 b+ r& F- Balance credit card machine # b! Z2 V- X3 e* N; r: B
- Maintain an inventory of vacancies, reservations and room assignments " d! h3 Q% L* r5 M( d H
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
& y4 X( H/ `( h1 _$ ]- q- Present statements of charges to departing guests and receive payment
7 K: j: P! W. ]) Z; I( V) w- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
: O0 C- z" } c. R" Z- Perform other duties as assigned by Assistant Managers e6 h* K$ A/ R$ e
Skills/Requirements:3 R5 l. L' p2 U+ A( @" r) @
- Completion of High School
" S" h, H) r/ v& d- Strong English communication and interpersonal skills : c' D. c6 L/ }$ T5 w' _1 K+ y
- Good computer skills 7 a1 C- k ]* V' Z! R9 L% t
- Must be able to work with minimal supervision in a high pressure, high volume environment5 M7 a3 [# E9 v, V; Y
- Minimum 1 year experience, strong guest service skills
9 M4 \: _' _/ D/ c( y# o- Ability to work night audit shifts and weekends
" y9 L) v( L2 n5 A7 Z+ L- Emerit professional certification for front desk agent is required 4 n# b3 S4 k W( v' D+ B O+ ]
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3 O& T$ F8 G j8 N; r+ {Please apply in person or send resume by fax: 780-434-5298 2 Q+ ]1 V& }9 Z0 _, y+ ]* S u
Contact Person: Heidi Crites 0 \" Y& Q4 ^" P4 @0 ?
Title: People Resources Director |
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