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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
0 e) I% G* ?% o( vCompany: Delta Edmonton South No. 2
* u7 z2 m% v0 _5 R. }+ y. |! T. FLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 $ z, z# ^' D, W# A$ W+ _2 X9 _) b2 s% Q
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
; R8 P2 F; {" m8 @9 i5 Y1 A! jVacancy:  4  + G  b! Y+ ]- N) r0 {- i/ `. P

' ~9 A: X& p! T: x3 o  sJob Description:        + _6 [  f' ?$ ~3 A# j
-        Checking guests in/out
* H9 b8 \2 l5 u+ {4 c' @2 L-        Answering guest inquiries regarding hotel services# P  h3 g; T; Y1 `8 [
-        Provide information about services available in the community and respond to guests' complaints
3 q9 Q- o# c, k' C8 U-        Answering telephone calls and handling/ balancing cash
' i" d" d+ q" f' C2 S- b/ V+ c-        Balance credit card machine
5 ]9 h# `0 M! Q+ _8 }, h-        Maintain an inventory of vacancies, reservations and room assignments 7 t  O+ _5 D  H! L& I: I) ^: s4 F2 f
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
1 G/ r# t9 g- k$ n-        Present statements of charges to departing guests and receive payment9 Y3 ]  N. j% W& b' v
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
+ u# D# ?, b% ^  T6 }-        Perform other duties as assigned by Assistant Managers
3 [/ b: P; u: L9 t! oSkills/Requirements:
2 C* T9 Z) f5 l) \- Z" @) r-        Completion of High School1 y: l1 U; k3 ]3 {3 G
-        Strong English communication and interpersonal skills   s2 s% [8 w9 L" l( I7 S- j" g( r7 x
-        Good computer skills     
# H0 |- H" }5 a+ l/ j-        Must be able to work with minimal supervision in a high pressure, high volume environment
4 [2 i7 [  I- x$ I, H+ K-        Minimum 1 year experience, strong guest service skills
0 k! s; G  ?1 \5 t# q-        Ability to work night audit shifts and weekends ) h1 i* `9 E6 f# e$ K
-        Emerit professional certification for front desk agent is required  
7 Q: N6 P( Q$ K0 M) E' |* P# P  s$ N0 _$ t* X! P0 d

# D4 y2 y* a* m- A0 v8 q5 xPlease apply in person or send resume by fax:  780-434-5298  4 j- R/ z$ J6 J/ O( L9 |
Contact Person: Heidi Crites  
8 a( O, a8 z9 LTitle:  People Resources Director
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