Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

3 N9 b" V7 z" x7 CThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

2 J$ w$ Y& J6 W1 iJob Responsibilities:
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OPERATIONS
& H2 h* q2 M; g3 K; l•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
2 F& F) P# W  y) l•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
2 m- C: Q: x& f% C4 Z•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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! @0 `; y4 \6 K% M; h( Y+ I: w9 pSPECIAL EVENT PLANNING
5 q+ K* e: M+ K/ e* o•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
6 G' q7 H% ^, g/ A" Q•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
+ Y0 y, }, f6 i5 f$ k•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
% l( {" }7 k. W- v3 h•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
* D+ w# L( U- p$ W3 q' f, J9 x  N# m0 B& Y•        Prepare a regular monthly program report

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FINANCE
* M- G/ P4 C9 I" n•        Ensure the program operates within approved budget and be familiar with potential variances
4 v$ z8 A: ]7 S% Y! K' a, D•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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8 N* n. V; ?2 YINTERNAL/EXTERNAL RELATIONS
+ x( Y; S; e  F% \/ _  H' x0 Z•        Act as liaison to the Y-Knit group of volunteers
) n/ x1 D" N0 ^# S8 y0 ~•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
: ]3 G9 s  U1 g7 m  i) b•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
5 Y* O+ r) T  c$ m1 v: `8 z5 e# @•        Collaborative working style and excellent interpersonal skills
2 K6 T9 w$ ?1 B9 H•        Ability to work to meet deadlines and to work under pressure
# o5 v* R- R: v; y•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
. M4 _* o8 \9 e* p•        Knowledge of Raisers Edge software would be beneficial

5 r  z: c1 M$ G( |How to apply:
Please submit all resumes to the Recruitment Coordinator:
6 a  q. b/ C' c$ P* O  z$ W& ~& Z* oEmail: recruitment@ywcaofedmonton.org
2 e: s- d) H2 e& I, n. mFax: 780-425-7467
Application deadline: October 29, 2010