Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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8 c8 Z- X# g" S  B/ }2 T, HJob Responsibilities:

% q) k+ N, `- I# _OPERATIONS
! A2 F, F: @" j3 T: |# i( y•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
8 @) v  @& U% J! m' k/ E•        Assist in development and implementation of policies and procedures for volunteer services.
) c. s! A' H; {( \) d( p7 G•        Maintain the volunteer files and update the database using Raisers Edge
5 r# G+ I: E: l" o. ^1 J& @•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
1 L2 G+ @8 a0 M4 n0 A•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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/ M$ R  r! X& |2 W+ J8 \SPECIAL EVENT PLANNING
3 v7 r' f1 i, G" H8 q& I•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

, l3 Y; k0 p( Q- L3 AADMINISTRATION
4 o" q: w% C/ a5 l4 Y•        Develop and maintain job descriptions for each volunteer position
& y, c  ~& e( Z6 y- {2 Y& y•        Maintain secure volunteers files in accordance with privacy legislation
6 S5 M# y+ t* }7 M•        Provide feedback on volunteers’ performance, as appropriate
2 h, K% w( r5 V) Z; F& U) {; }•        Ensure Human Resource policies and procedures are adhered to within the department
7 S* _, [9 t- ^1 {: k8 U" a( _•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
' s# E: q9 Q% |: F# X•        Develop resource and orientation materials for Volunteer Services
" F9 p' b/ J# d" h5 H1 {. F2 N•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 [2 P5 J$ P1 f' N•        Prepare a regular monthly program report

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7 E) Z+ K7 V; T3 cFINANCE
* L% q3 f% G3 @( g•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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8 G& k5 {& ~4 F  `* w* jINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
8 Z" u7 i) z, U9 t) ?•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
3 {% k1 J3 D: E. g5 R1 N•        Follow up with correspondence to outside agency volunteers as appropriate
9 `+ D: a3 e% e* N5 x, E9 `•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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# K8 g8 U1 ]' U$ tQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
, x" ^4 ?9 d( y9 z) w" Z6 I/ U' ?# m•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
  ~7 z( I1 j( P- Q& t2 a•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
3 e: W+ O$ x' f0 A3 {/ PEmail: recruitment@ywcaofedmonton.org
8 h6 H# P) [, [0 c( v! h4 s0 Q6 pFax: 780-425-7467
$ f' c) m% v* q6 G; KApplication deadline: October 29, 2010