Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
1 U2 V, g) u3 h* X9 V% F( R•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
  |2 `9 z1 i: @- h; s•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 o% G, G4 X5 v4 C+ A+ t5 [•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

, }/ h2 Z" p! r2 VADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
7 n- C+ u% V2 q" t•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
7 u4 u/ p% j- f•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
. D( E4 B- P# i; V$ h•        Develop resource and orientation materials for Volunteer Services
: @- k' @% x: B* b•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
3 n4 j+ X6 T4 z# ^' J% r, \' T6 R•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

! j/ |! G) d. [' Y) h. VINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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" W- f, z) W( FQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
  V, P. d  p& V9 ]4 m1 u# u! N•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
3 m& z& X; Q7 k1 |" B•        Collaborative working style and excellent interpersonal skills
# i1 z) E1 @/ C" S: l4 ^4 X•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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5 L* V. A) d5 j8 u& i1 D3 h3 SHow to apply:
7 t* e5 N. U( Q. m+ `6 }Please submit all resumes to the Recruitment Coordinator:
  u5 W% `9 x  e8 h2 e+ [, _Email: recruitment@ywcaofedmonton.org
8 ^7 ]: e! f" fFax: 780-425-7467
Application deadline: October 29, 2010