Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
; H: h, E. I& K+ [( C9 |•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
; O; g* a# W# x" }2 i•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

# H+ [$ ~* x# v3 K8 T0 j# ]. dSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
, N5 v. G; @. _% n•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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. o' R; o5 W7 _8 _* `- kADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
! P7 Y2 X3 Y! m( g% D3 h•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
! ~0 ?: C* f# p8 X) K' V•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
) {& e. n- _0 K9 J$ u+ g: l•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
# M4 j9 h' f, _3 W% |•        Prepare a regular monthly program report



FINANCE
( u# d$ i1 o% P3 {' q" W0 |6 n•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
) f7 s/ `: o0 K; z& F8 I- ?+ _$ _•        Follow up with correspondence to outside agency volunteers as appropriate
4 X/ F% ?* s8 z% y7 Q( a/ h•        Attend external functions such as volunteer fairs, trade shows, and special events as required

* u% r9 N" T$ ~0 |" [; Z* aQualifications:

8 s3 _7 C2 @- K+ b1 K) ]9 V•        Minimum 2 years experience in Volunteer Coordination
* \9 z! Q8 ~% c/ ~3 J; ~9 G7 W•        Excellent organizational skills and multi-tasking ability
9 d" U1 [% r* E2 R•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
) ^% r% J6 v  s3 ?# B3 }/ `: S•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
; W5 \# N! y4 bEmail: recruitment@ywcaofedmonton.org
  [# X4 P* V, b  }. l/ B. a: PFax: 780-425-7467
4 o+ Y- O! ?: h! zApplication deadline: October 29, 2010