Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
+ s8 d6 v8 E+ x: s•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
$ c0 j* S, }2 a0 h: R•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
0 ]; K& ^8 ^/ Q6 v0 w•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
" p6 v  `: ~3 l: ]. R, R•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
  {' |$ Y" ^2 A) s1 T•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
6 t- X/ i( r2 y& R/ R/ ]•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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$ N  r: e8 N8 g3 N% z4 NADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
2 [  w1 }8 T* @, C% \0 s•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
% Z& }5 Q) D& v+ B+ [•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
3 P( _: H6 W* o6 c4 i0 C1 {1 Q•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
! N! h0 _5 D- X$ }; q: R1 V2 q•        Develop resource and orientation materials for Volunteer Services
5 r+ ~  q" s$ M; E4 A•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
$ f/ @) J$ d5 o0 e* I•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
7 n4 h1 i6 H4 L2 H8 o•        Act as liaison to the Y-Knit group of volunteers
2 a; m: M2 X5 q% I! r•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

1 k" o7 X5 W' F0 ?8 ~Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
  e$ S/ n; i  y& @/ _( F•        Excellent organizational skills and multi-tasking ability
% I  v; q/ p# w1 |* t•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
5 {. B1 ^$ t% |•        Ability to work to meet deadlines and to work under pressure
  j/ X, d2 k, x, R1 d•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
, J( g  C9 t" y4 AFax: 780-425-7467
Application deadline: October 29, 2010