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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre% v+ |# K$ w& g7 p% `5 \

$ s& b; G$ T9 M+ ]Job Description$ c4 x" C2 O0 H0 B& N  O
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Position Title:  Receptionist/Immigrant Services Worker4 t) W' {: ]. i4 b' v5 S! ]: z; L
Hours of Work: Part-time (10 hours per week)

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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. : K( t/ [+ A8 x& H( P

; A- o; P2 p' t/ Z+ jKey Responsibilities:3 W" q( b( c% P
•        Answer incoming calls and route calls to appropriate person
+ U% y1 P* l' s- [•        Take and deliver messages to the staff of ASSIST
4 K! p" ?+ M# L! L•        Welcome clients and direct them appropriately3 g# {8 N) D* G% G5 n
•        Order and maintain office supplies for the front counter
# k6 B7 R# r* E( w# v- h) ~6 R•        Oversee the front counter when other front counter staff are on holiday or in trainings
2 s3 B; e% D1 Y+ ]% R•        Perform general clerical functions such as photocopying and faxing documents
9 E- x* ?2 s# p3 c9 \1 F: {•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker: g9 W  O& T9 w; Y. Z. L7 U
•        Maintain and update the information boards with upcoming events
8 f# z5 a3 ]4 w  U6 Y7 W) |•        Assist the ISP team in reminding clients to appointments of workshops or other events4 e% _- ]) @6 O( \5 d3 v7 k0 Z
•        Keep the reception area tidy and clean
9 n& |/ e( J8 P, H0 [•        Attend meeting and training to stay current on immigrant settlement matters
, G* U( c  w! p1 U' ~•        Maintain front counter service files% ]7 W' D7 d9 U+ d. D0 U6 w: o
•        Perform general office duties as assigned
& Q- i, c/ s+ F; [•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:5 _: A7 U" M/ @" v/ I
•        Excellent communication (verbal and listening) on phone and in person
# n- l( B2 S- h$ `/ I2 P•        Fluent in Mandarin and Cantonese as an asset
" Z3 t* y6 e4 h/ W•        Good English writing and oral communication skills
6 R* |: I) m( o5 R% s•        Ability to work with newcomers and general clients
0 B- R, q6 X7 W/ y) z% w- x; J•        Microsoft Office operation skills- Excel, Word, Outlook
# O: @+ r, k5 [9 j1 B•        Ability to address multi-task and set priority appropriately & a. n) S4 Q" {) l8 R% v4 b
•        Sensitive to the needs of immigrants with multicultural backgrounds
! ?. I% ]( z+ Y+ B( h/ k•        Ability to work effectively in a fast paced office environment; N- n8 S) t5 l& x
•        Knowledge of immigrant services
% J& W4 B# q% u0 x" @6 bQualifications:
) i8 n% j( n  q8 V1 L( C•        2-4 years of office and clerical experience 5 C2 v1 ^/ r1 v  a5 P- ~% d2 o
•        Receptionist or customer service experience in a fast paced environment' V5 p, }' M+ l$ [" q
•        Demonstrate workplace maturity and professionalism0 y* ^7 k) z% H1 |# U# [
•        Ability to work well under minimal supervision( V: u3 z# d. R, w
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. 8 l( ]0 |  l8 f. _; H
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。5 O! O2 C) s; A/ g
谢谢大家。
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