[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
5 y) N: @. z) o, s. Z; Y
3 H* J. F  x" w- e3 B: I  s3 _Position Title:  Receptionist/Immigrant Services Worker
0 B! W2 h  X) j6 ]( u; x0 ]* QHours of Work: Part-time (21 hours per week)
8 v9 @6 a; M  U4 D5 B& RAnticipated Start Date: The candidate is required to work immediately

' F( Z+ s% E# r- v: C4 I% H4 YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

$ q5 F8 G" D; l& a6 f3 KKey Responsibilities:
0 _  ]+ i' b& b•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
, S& e- ^$ {( [; t9 i3 ]- Z•        Welcome clients and direct them appropriately
* u* r4 J. G8 T# y5 ~•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
  d0 S7 a7 Z+ |. `* ?4 ]; B•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
$ ^( R0 f: }$ H$ `•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
' |, X9 _$ c# T+ d) q•        Report to ISP Program Manager

+ M* V1 T, g$ W4 k- oKnowledge, Skills and Abilities Required:
- \: N1 N: |0 w$ O0 D& \•        Excellent communication (verbal and listening) on phone and in person
/ }9 y! h1 D$ E; G: Q•        Fluent in Mandarin and Cantonese as an asset
! I6 S! A2 B2 y( d2 [; H- N: B•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
* M9 i9 P) K9 f9 ?+ A; t4 z3 f( p2 A•        Microsoft Office operation skills- Excel, Word, Outlook
5 m. J! Y4 H+ I! N& n•        Ability to address multi-task and set priority appropriately
7 B! h' v& G- l1 C/ }) E$ c1 y•        Sensitive to the needs of immigrants with multicultural backgrounds
, w' _8 j& J; T: j•        Ability to work effectively in a fast paced office environment
2 U6 m( Q  w# b- o% n# S7 b, u•        Knowledge of immigrant services

: g3 k: B6 ?! z+ V2 Q, D4 y7 ^Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
1 n9 N9 P9 b- Y, _2 G4 J•        Demonstrate workplace maturity and professionalism
5 m$ v- y2 }* I! d% z/ t1 D; n•        Ability to work well under minimal supervision

# q% \8 F; d1 C! h, LPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
) H: O! w1 o# f. v. X% v

ASSIST

招聘已結束。
! _/ j7 [* C$ t, C9 T1 }Hiring Closed.