[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

- y4 c7 {7 ^1 p* n  c! f2 Q# YPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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# K' V9 x( e5 w* N% YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
6 N: M; A5 K% O•        Take and deliver messages to the staff of ASSIST
" h2 }; F  ]) j# P; j•        Welcome clients and direct them appropriately
* f) W3 _% N. Z; ^7 ~1 {1 E, y# m•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
% ^( f) O) l' |# p•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
. y# E" u4 K6 \0 }9 V- o•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
" t! L  M2 {8 P1 S0 x. W•        Perform general office duties as assigned
4 Q& ?7 o8 w; A0 G( Y9 `( e6 B•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
. A' j) @6 W3 S5 m4 u& u) k6 ^3 Q•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
: \" k: M: Z) x, Y9 r5 t5 I•        Good English writing and oral communication skills
0 U8 V' g% B8 f* f9 _•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
0 r  ^& E2 f! w+ k•        Ability to work effectively in a fast paced office environment
8 m" N6 ^* c& f/ Z8 |- s•        Knowledge of immigrant services

Qualifications:
: {. y% \7 t4 t* R1 U•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
9 t: }+ g! x% v  p•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.