[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
% t" W4 u. R! i& M: HHours of Work: Part-time (21 hours per week)
. U2 Q6 j* A3 n; t; C' E1 BAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
$ f% [4 A+ B  j3 l! v
Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
1 v5 U) z! C5 ]6 w) u( W% Q•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
4 ^$ K* g: Z1 O8 M% D" H* h•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
- k- h, `. Z1 m7 `' t•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
" n) r5 A' R+ z& C. F
$ J0 n9 V3 t. \; OKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
: O! B( T) c" a% {•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
0 F+ R, F/ S: ^: a7 H' V•        Sensitive to the needs of immigrants with multicultural backgrounds
) E% A$ P0 t0 o+ t7 a' ^( L0 m) k•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
! s, y' K/ R! a6 E% [. U! V& A# y•        Demonstrate workplace maturity and professionalism
) ]& W4 Y8 E% o8 T! d, M•        Ability to work well under minimal supervision
5 E, Y8 b4 ?1 p! k1 z+ z6 ^
Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.