[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
% }( N9 q4 |( q+ S# IAnticipated Start Date: The candidate is required to work immediately
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5 u+ h% ~6 w- h+ YPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
- D) u8 \* u8 N* U3 U. ]2 r•        Take and deliver messages to the staff of ASSIST
# P  G* c2 ?# J# h•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
4 }9 i7 j8 U9 A9 R0 s4 D2 i•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
- ]9 l% d2 V5 s5 @2 i. W' d5 f" d•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
' u8 W6 Q3 Z$ p- }# I•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

* h& d3 ~& {0 V2 B% R$ yKnowledge, Skills and Abilities Required:
( d3 \9 @2 `6 b* h•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
; D* A- Z- ?( g" m9 m/ Y' M( a/ M+ Z•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
, [6 o+ @5 t, p7 w•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
8 T4 v5 A5 D( W( H% X% s$ d•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
4 i: \6 q' o+ C5 N& h•        Demonstrate workplace maturity and professionalism
8 i$ N' K& R" d! G' t1 r. T•        Ability to work well under minimal supervision
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9 T3 j: M) ^0 J7 K: T# b6 aPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
) D- M8 D& ]/ t3 {# r1 a4 E0 |; N! DNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
2 @/ a" @4 M8 x$ F8 oHiring Closed.