[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
: n: _+ y9 l4 ?- E; ^
Position Title:  Receptionist/Immigrant Services Worker
* F8 R$ u/ z" h8 Y; E, U* NHours of Work: Part-time (21 hours per week)
; N2 G3 k7 E/ q6 V) Z( B+ kAnticipated Start Date: The candidate is required to work immediately
( x2 E2 R* |' d' @& A; H
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

. _( {& a0 Q/ l* BKey Responsibilities:
$ {. E9 j- e9 V& d( B3 b•        Answer incoming calls and route calls to appropriate person
/ v3 [" l) A# c* C$ H9 l/ E$ F•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
# ~. W0 Q+ w! u4 \3 H. [8 B•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
6 y& j9 i2 h0 R0 z/ I2 x•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
7 O( x' E$ E5 x, o5 q9 x•        Maintain front counter service files
•        Perform general office duties as assigned
+ ?8 j7 h, k- \•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
7 Y  s1 h5 F9 a8 J9 A7 t: r8 _•        Excellent communication (verbal and listening) on phone and in person
* l6 J4 w7 }0 B7 o•        Fluent in Mandarin and Cantonese as an asset
, s; ?% U, ]$ g5 g* ^6 H% m2 N•        Good English writing and oral communication skills
! ~3 W6 z% j& S•        Ability to work with newcomers and general clients
$ G7 R" C* D! r1 _•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

& M+ H' _: q7 ?Qualifications:
" h, J; p. f8 B•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
$ k; ^$ l3 {/ s9 {- F- c2 ?( S
- h. d! C) Y# s5 [8 ]' zPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
0 X7 |( G6 v$ \. B. Z  ?0 T& T3 LNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
+ V0 Y  K" }, b9 T: Y* ]

ASSIST

招聘已結束。
0 x! r! d. G# B0 |, iHiring Closed.