[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
8 i& {" m6 Z# _+ X) a: O( j0 ]$ R* y8 v4 kHours of Work: Part-time (21 hours per week)
  y$ y) x7 l6 E$ ]9 M2 R0 k" sAnticipated Start Date: The candidate is required to work immediately
8 W* h; l) y  J1 \$ w; d0 K
Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

5 R' P# O- e/ `/ iKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
6 Z* }+ y! ^6 ]0 r•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
5 J2 b$ U% w' X6 g! W) e•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
' _. }: M" l/ R' j) \•        Keep the reception area tidy and clean
( m; A# Z" c" I5 N7 u; }) {* c•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
$ y5 o7 K3 S, [/ j+ k) x•        Fluent in Mandarin and Cantonese as an asset
' {0 \' L! Z4 C: z; C•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

3 S1 C* C' z8 M# r2 s. \) H7 Z& [Qualifications:
•        2-4 years of office and clerical experience
- U( j) l  g4 C3 Z) Z•        Receptionist or customer service experience in a fast paced environment
1 y; a9 F( X$ N! ?) l* K•        Demonstrate workplace maturity and professionalism
6 t) k5 D( g) D+ k; x•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
2 e6 j: s& ~% a2 P2 a$ jHiring Closed.