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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net* D3 k* n0 I: Z5 W# `4 J
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢( v4 t0 S9 W$ y6 K& E1 O
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Responsibilities include:, D8 j0 t @7 B
1 p6 p" _& Y0 R8 J5 s) b$ dWorking closely with marketing, sales and programmers to facilitate customer system integration.5 ~/ ^2 U. H" f
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
+ u/ \2 {, L0 t* h8 t; a. [Technical support and troubleshooting of client software implementations and customer issues or problems.
1 O! @: K2 s. @' XCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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$ m1 v' S3 x4 C- L. e- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way3 D- @- J5 W$ A+ Y- w; q* S
0 Q8 u7 Y; u) s. V* |4 `! Z; X- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset8 D" n, D* R4 z2 I* {
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- Post-secondary education is an asset' M5 L# Y" Z$ o' d; J
. P. f/ X5 a p- Intermediate knowledge of database and web-based software is recommended* {3 M+ A" f( V: J. f7 U; L) U
4 s- U5 B! U1 W. v9 T3 Q- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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