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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net5 N) x! `6 i$ @9 f
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢1 k' V3 A+ _7 V* q4 I5 a
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Responsibilities include:& G% G6 G; E3 \+ D4 n
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Working closely with marketing, sales and programmers to facilitate customer system integration.
. p8 i6 }7 l5 M! ^9 |1 Z2 wWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
& P D/ y0 h1 F1 {7 H qTechnical support and troubleshooting of client software implementations and customer issues or problems.: A- t( j( o: L9 w7 T
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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- Advanced computer and technical knowledge9 E6 f- L% V! H
- u, m( g3 l9 J4 Q. y- Ability to solve complex problems in an efficient way+ n/ ?; Q$ ?' M1 T) ] G
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset: a1 |2 J! X% C0 G$ H6 W- ^
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- Post-secondary education is an asset' p4 |# d$ R- e! F, k, W( |' N
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- Intermediate knowledge of database and web-based software is recommended, e$ R# ~& i/ E. l
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended) k4 c; U/ { z1 [% s
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发表于 2013-9-11 11:32
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