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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net/ h L$ q; Q9 U+ i
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢. f6 H- T7 B# D2 w& z) T
8 C% o; _; W( NResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.- ]; q; }/ W. u8 [8 X5 X
Working in close contact with customers and establishing relationships, providing personalized support and problem solving./ _( w$ L! J: w' n4 k s( M; C
Technical support and troubleshooting of client software implementations and customer issues or problems., J0 B, r- `; h! H9 a. O' r
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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( \* N; | r4 [7 ?8 o" RRequirements:
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" u7 K, \! k$ R E( E- Advanced computer and technical knowledge' f3 u6 y, }* \# o
9 k, | S# W$ [; h- Ability to solve complex problems in an efficient way# H7 D* L# e e. p1 j% F
5 V6 k& f5 k4 o* g- Ability to communicate in an effective and constructive manner with customers or potential customers1 j; H- E5 s5 T
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- Previous software support experience is an asset
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- ]) C! g- ?7 {1 I8 p* i* D; G" y! j- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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8 v& d. E6 F" _: ~$ S6 h+ X& \" N8 ~- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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