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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net, h0 r" x2 Z. M$ K7 y( S
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢" T" w, e) ^( D/ \% n2 ]" ^, D
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Responsibilities include:
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. w9 N: w' b9 x+ bWorking closely with marketing, sales and programmers to facilitate customer system integration.
# [& Y+ G- ?& _Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ ]+ O( G/ O$ g: Y$ c2 mTechnical support and troubleshooting of client software implementations and customer issues or problems.0 ~1 V( E4 D3 e v3 D6 }! _( X4 G& u
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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" }1 S+ Y9 ]: x8 I6 W# LRequirements:7 e# m* d, }5 L8 x
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- Advanced computer and technical knowledge9 T5 i; \# w& f z( X$ v5 `
: m2 F- T5 e, a2 j- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset) X3 N: Z2 O3 L, |, ?+ H
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- Post-secondary education is an asset/ b. v2 Q% V7 b3 ^. f
% J8 f+ Y4 z% ^# i* ]. t5 n- Intermediate knowledge of database and web-based software is recommended
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' s$ H% y# w0 h' ]) k1 t% h7 B- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended# m, {/ T2 l/ u) d" p* I2 p
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发表于 2013-9-11 11:32
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