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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net- Y! H' f! E; g, N5 U
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢5 o2 D9 q" C2 e
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Responsibilities include:
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4 S- d$ `' u7 c! P3 eWorking closely with marketing, sales and programmers to facilitate customer system integration.
( D: ^9 o" v$ |# d2 MWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.: o2 J$ p% X: y
Technical support and troubleshooting of client software implementations and customer issues or problems.* q) H; A! M1 B) i; ]
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.5 B5 ~4 o6 q; z. I) F& h
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Requirements:
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" d' }+ A. d( Z' m( V$ l/ p- Advanced computer and technical knowledge% ^" k! c7 p" Q# H7 @ N1 ^
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- Ability to solve complex problems in an efficient way
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4 l' w+ t% b- K0 r4 \" N2 A, [! X j- Ability to communicate in an effective and constructive manner with customers or potential customers g# \. C5 @, N& U$ X+ \- [0 W
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended. s" G2 A' J5 R
, _3 s% l9 V+ I8 V( N) L( ]+ X- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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