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Key Responsibilities:
8 G8 e4 Y$ N) y6 {( Q9 I- u8 s• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.3 o$ l- l- K) t; }8 E+ U8 |( p6 f
• Post advertisement
2 f$ g* b. z, E8 l! `, B* I+ g• Answer phone calls, and respond to email and walk-in rental enquiries.8 C2 z' h& Y( o5 Z
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.; t# t ^/ x) X' M& n
• Schedule and complete suite/house showings with prospective residents.
6 c) I# B; Q F y: X9 p• Enter and set-up guests and new residents in a database.& v2 q" s, i" W: B, n! {( T
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
% s N: B* Z) `) w6 h3 p• Schedule and complete move-in and move-out inspections with residents.) A. }0 d. D! }! G3 h0 Z, q
• Perform route inspections as required.
/ f y. X% X& g• Assist the Property Manager in administrative tasks as required (security deposits, leases).
" Q9 T2 b1 g+ |* x% t; ]% \• Ensure compliance with the Residential Tenancies Act in all procedures.
! ]( ^ W5 u- k( i. k• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
8 v G# u) g! y. {! h; L S9 p x• Ensure local, provincial and federal laws and regulations are being observed within the community.0 S% K9 c' r2 [" ^6 N
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Required Skills & Abilities:0 B+ c @' b( a' p; s9 A Q. x
• High school graduate; Post-secondary education is an asset, N" c/ h9 [. k3 H
• Two years relevant experience in sales, leasing and/or customer service is preferred5 v8 T" D$ Z( m- Q
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)0 ^. |/ r; X! b" K* P0 r7 T
• Strong interpersonal and organizational skills/ Y) ]" V/ m" |, ~$ G! b
• Exceptional communication ability, both written and verbal% _4 g2 [3 h5 c1 t9 N+ h; K8 m4 H
• Must have own vehicle and valid driver’s license
7 n( J; I' m9 P6 R• Proven customer service and resident relation skills" u( w$ S4 H! l. E% p: ^# T- L
• Must be flexible and willing to change roles or responsibilities as required( I! b! p% x3 F9 _: \
• Security clearance required upon offer of employment
8 w6 h7 m7 g5 L! A9 m/ t9 ]! e• Must possess a sensational customer service philosophy
2 V# _ E/ c: k# q* S) Y6 `• Highly organized, results oriented and ability to work in a multi-functional team environment
) K; _5 U- P4 l1 Z: q• WORK AT HOME (Southwest Edmonton only)
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# Y7 t! o! S8 A7 D: SPlease email your resume to annagao13@gmail.com
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